Near Los Angeles, CA 91403
Kenneth
Job Details:
10/15/2018
WASHER MAYTAG MHW3505FW0
Installed hose and vent and tested unit. Unit is now working properly. Customer approves no dents dings or blemishes on or around unit caused by technician.
Near Riverside, CA 92503
Kevin
Job Details:
10/15/2018
OVEN WHIRLPOOL WGG745S0FS02
Left front burner not igniting consistently. Ignitor is sparking. Failed burner head and cap. Removed and replaced left front burner and caps. Tested unit. All tests good.
Near Glendora, CA 91741
Stephen
Job Details:
10/15/2018
REFRIGERATOR KITCHENAID KBSD602ESS01
"Replaced ice maker. Cycled ice maker. Ice maker is filling, cycling properly. Unit is cooling properly at this time. Complete."
Near Azusa, CA 91702
Stephen
Job Details:
10/15/2018
DRYER WHIRLPOOL WGD4815EW2
"Flame cuts out in 10 seconds. Found venting restricted. Dryer works when vent is disconnected. Advised customer to call duct cleaning service. Dryer is tumbling, heating properly. Complete."
Near Oxnard, CA 93035
Hector Zuleta
Job Details:
10/15/2018
WASHER WHIRLPOOL WTW5800BW0
"Replaced latch assembly, suspension,drive belt and cam. Tested ok."
Near Westlake Village, CA 91361
Hector Zuleta
Job Details:
10/15/2018
DISHWASHER KITCHENAID KDTE334GPS0
Replaced both upper rack rails. Tested ok.
Near Pomona, CA 91767
Tyler
Job Details:
10/15/2018
OVEN WHIRLPOOL WFG530S0ES0
Customer stated that intermittently the unit will pre heat but will not come back on. Called tech line and checked voltage at connectors. Checked bake and broil igniters and grounding of flame tube and harness. File number 7723143434. Removed and replaced DSI board harness and main control tested all works good at this time.
Near Westlake Village, CA 91362
Hector Zuleta
Job Details:
10/15/2018
OVEN WHIRLPOOL KEMC377KBL0
Replaced thermal discs. Tested ok.
Near Montclair, CA 91763
Tyler
Job Details:
10/15/2018
WASHER WHIRLPOOL WTW4955HW0
Customer stated that unit is not using enough water and is not locking the lid. Checked for error codes and cycle tested 7nit. Instructed customer that lock will not engage till before the spin cycle and that the water level is determined by the load size. Calibrated unit all works good at this time.
Near Oxnard, CA 93033
Jesus
Job Details:
10/15/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00
Customer states that unit is making noise. Check unit and found the icemaker valve actuating. Jumpered out valve an icemaker and confirm issue. Turned off icemaker also customer is concerned that the doors were not level. Placed a spacer on the left side door and adjusted the left side to level about the doors. Unit is working as design.
Near Westlake Village, CA 91361
Jesus
Job Details:
10/15/2018
REFIRGERATOR WHIRLPOOL KFIV29PCMS03
Customer states the unit is not cooling. Checked unit in found evaporator in the fresh food section iced up. Remove drawers and remove ice build up. Defrosted evaporator and placed thermistor in the proper place. Ran test 4 on unit and it’s working properly. Assembled unit and placed drawers back in. Unit is working as design. Customer paid for service call $115.00 per credit card.
Near Bakersfield, CA 93309
Dane
Job Details:
10/15/2018
DISHWASHER KITCHENAID KDTE204DSS0
Upon arrival the unit was not draining. Remove the drain pump and found debris stopping impellers from turning. Remove debris and tested unit. Unit functions normal now
Near Bakersfield, CA 93304
Dane
Job Details:
10/15/2018
DRYER WHIRLPOOL WED4815EW
Upon arrival the unit was not heating. Found the heating element with no Continuity. Removed and replaced heating element and tested unit. Unit functions normal but customers power supply only has 120 V coming in. Unit needs 240 to properly heat.
Near Bakersfield, CA 93307
Dane
Job Details:
10/15/2018
REFRIG/SIDE-BY-S FRIGIDAIRE FFSS2614QS
Unit was making ice
Near Arroyo Grande, CA 93420
James
Job Details:
10/15/2018
REFIRGERATOR FRIGIDAIRE LFHB2751TF3
Replaced ice maker and cleared iced up waterline. Unit functioning as intended at this time.
Near La Verne, CA 91750
Tyler
Job Details:
10/15/2018
WASHER MAYTAG MVWB835DW3
Customer stated that the unit is not spinning out the clothes and is not finishing the loads. Checked for error codes only found stuck key code. Calibrated machine and tested all works good at this time.
Near Ontario, CA 91761
Tyler
Job Details:
10/15/2018
REFRIGERATOR WHIRLPOOL WRF991BOOM00
Customer stated that unit is not cooling. Found evaporator in refer compartment is frozen over. Removed and replaced thermistor harness tested all works good at this time.
Near Rosemead, CA 91770
Stephen
Job Details:
10/15/2018
RANGE - GAS WHIRLPOOL WFG320M0BS3
"Found door hinge counter support fell into cabinet( left ), right support coming loose. Reinstalled counter supports, reinstalled oven door. Door is opening/ closing properly. Advised not to lift up on oven door. Complete."
Near Riverside, CA 92503
Kevin
Job Details:
10/15/2018
REFRIGERATOR MAYTAG MFX2876DRM02
RC evaporator frozen over and caused airflow restriction. Found metal thermistor and main control not reading thermistor properly. Needs to be changed to plastic thermistor and main control replaced to correct issue. Removed and replaced main control and installed plastic thermistor. Tested unit. All tests good.
Near Riverside, CA 92504
Kevin
Job Details:
10/15/2018
DRYER WHIRLPOOL WGD5800BW0
"Customer had burning smell during use. I found roller frozen and not moving causing rubber smell. I removed roller and cleaned shaft, roller and shaft still in really good condition. I reinstalled roller and tested. All tests good."
Near Grand Terrace, CA 92313
Kevin
Job Details:
10/15/2018
ICE MAKER KITCHENAID KUIX305ESS2
"Customer complaint ice machine producing small cubes ran diagnostics found water level too low less than half the reservoir, called techline advised to replace recirculating pump which includes water level sensor. Removed and replaced recirculating pump. Tested unit. All tests good."
Near Perris, CA 92571
Kevin
Job Details:
10/15/2018
DISHWASHER WHIRLPOOL WDF330PAHS1
Door not staying down when open. I found broken hinge pads causing door to spring shut when open. I removed and replaced hinge pads. Tested unit. All tests good.
Near Moreno Valley, CA 92551
Kevin
Job Details:
10/15/2018
WASHER MAYTAG MVWC415EW1
Unit not starting when customer pushes start button. Found that the door strike was stuck up and not going into lid lock assy. This was causing unit not to run. I fixed lid strike and tested unit. All tests good.
Near Los Angeles, CA 90272
Isidore
Job Details:
10/15/2018
COMPACTOR WHIRLPOOL TC507W1
Pull out trash compactor removed and Installed new gear kit. note customer paid chk 744 service call 115.00 prior visit not in system? Today paid full 127.64 chk 747.
Near Los Angeles, CA 90272
Isidore
Job Details:
10/15/2018
WASHER WHIRLPOOL WFW9151YW00
"F9 e1 long drain verified, f6e1 communication error, not verified. drain motor blockage cleared drain test operation ok at this time."
Near Pearblossom, CA 93553
Patrick
Job Details:
10/15/2018
REFRIGERATOR WHIRLPOOL WRF560SMYW
"Customer having issues with items freezing in the fridge and condensation on glass. Checked unit out and found condensation on left side wall. Door doesn’t seem to be sealing right, due to the mullion heater. Reinstalled and secured. Tested unit. Now shutting properly. Changed filters customer provided. And adjusted temps"
Near Fontana, CA 92337
Tyler
Job Details:
10/15/2018
OVEN WHIRLPOOL WFG320M0BW0
Removed and replaced sensor and tested. Outlet is not grounded. Ran to another outlet and worked fine. Customer needs to ground outlet for unit to work properly.
Near Bakersfield, CA 93306
Dane
Job Details:
10/15/2018
OVEN AMANA AGR4230BAB3
Upon arrival of the unit was not lighting. Found a loose connection at the igniter. Secured connection and tested unit. Unit functions normal now
Near Bakersfield, CA 93306
Dane
Job Details:
10/15/2018
KITCHEN WHIRLPOOL WDF520PADM7
Upon arrival the unit would not drain. Found drain not activating. Removed and replaced drain pump and tested unit. Unit functions normal now
Near Westlake Village, CA 91362
Hector Zuleta
Job Details:
10/15/2018
MICROWAVE KITCHENAID KEMS378SSS05
"Checked unit and found nothing wrong with the microwave oven. Unable to verify complaints. Customer paid in full $115.00 for service call with a Bank Of America check, reference #7315."
Near Bell Canyon, CA 91307
Kenneth
Job Details:
10/15/2018
DISHWASHER KITCHENAID KDTM354DSS5
Installed door gasket and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or a round unit caused by technician.
Near Simi Valley, CA 93063
Aaron
Job Details:
10/15/2018
REFRIGERATOR WHIRLPOOL WRF757SDEM01
*Checked operations found a light puck out in the deli tray replaced tested ops reset unit operations normal now; used 1 W11126053 (LED LIGHT MODULE ) from stock
Near Simi Valley, CA 93065
Aaron
Job Details:
10/15/2018
WASHER WHIRLPOOL MVWB765FW1
Replaced the gearcase stator motor asm tested ops unit has the and operating normal at this time
Near Santa Clarita, CA 91355
Billy J.
Job Details:
10/15/2018
MICROWAVE WHIRLPOOL WMH31017HW
Apon arrival cx stated she has tones of complaints first the beeping sound is not load enough she also stated the end sound isn’t load enough she states she is hard of hearing she also states that the vent flap at top of microwave of it opening and closing is to load but they all sound normal to me cx will also state she will turn unit of for a minute and it will only run for 2 seconds and shut off unit is working perfectly fine heating fine instructed cx of proper use job complete
Near Bakersfield, CA 93306
Dane
Job Details:
10/15/2018
DRYER - GAS WHIRLPOOL WGD8500DC
Upon arrival dryer was loud while being used. Install dryer repair kit and tested unit. Unit functions normal
Near Somis, CA 93066
Jesus
Job Details:
10/15/2018
REFRIGERATOR KITCHENAID KBSN602ESS01
Removed broken front basket and installed new. Unit is working as design.
Near Lancaster, CA 93534
Patrick
Job Details:
10/15/2018
DRYER MAYTAG MEDB835DW3
Customer having issues with a noise. Happens intermittently. Luckily it made the noise when I arrived. Noise coming from the pully. Removed and replaced repair kit. Tested unit all ops checked good ; used 1 4392067 (DRYER REPAIR KIT) from stock
Near Fresno, CA 93710
Irvin
Job Details:
10/15/2018
WASHER MAYTAG MVWX655DW1
"MGY3EGYEP1-parts autho only CX responsible for service fee and labor. CX says unit not draining and completing cycles. Confirmed issue unit full of water and clothes, with pump buzzing. Removed water and clothes. Tilted unit removed pump the impeller seized up. Replaced component. Completed assembly and ran test check passed. All ops normal. ; used 1 W10876600 (PUMP-WATER) from stock"
Near Fresno, CA 93710
Irvin
Job Details:
10/15/2018
MICROWAVE GE JVM3160RFSS
"Unit is dead per CX, confirmed. Found the unit had a blown 20amp fuse. Replaced and test, passed. ; used 1 W10138793 (FUSE) from stock"
Near West Covina, CA 91791
Stephen
Job Details:
10/15/2018
REFRIGERATOR JENN-AIR JS48PPDUDB00
"Very little water from dispenser & into ice maker. Found fill valve screen plugged. Cleaned screen. Water flow is normal. Dispensing water properly, ice maker is filling properly. Unit is cooling properly at this time. Complete."
Near Colton, CA 92324
Tyler
Job Details:
10/15/2018
WASHER MAYTAG MVWB765FW2
"Customer stated that unit is making a noise during the wash cycle. Checked for error codes, o codes present. Cycle tested unit found all sound levels are normal. Calibrated unit all works good at this time."
Near Bakersfield, CA 93311
James
Job Details:
10/15/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ05
"Installed my bypass plug and water pressure was good, customer indicated he never received one upon delivery Unit tested ok"
Near Santa Maria, CA 93455
James
Job Details:
10/15/2018
OVEN WHIRLPOOL WOD93EC7AS01
"Replaced thermal fuse and tested unit unit now functions as intended. No dents, dings, or blemishes on or around unit caused by tech."
Near Bakersfield, CA 93309
James
Job Details:
10/15/2018
REFRIGERATOR WHIRLPOOL WRT311FZDW01
Replaced listed parts due to freezing temperature Tested ok
Near Calabasas, CA 91302
Isidore
Job Details:
10/15/2018
COMPACTOR WHIRLPOOL KUCC151JSS0
Pulled out compactor removed top panel and console removed and installed new switch. ok reinstalled console and top panel reinstalled compactor. Test operational at this time.
Near Castaic, CA 91384
Billy J.
Job Details:
10/15/2018
RANGE WHIRLPOOL WEG745H0FS0
Apon arrival cx stated she was worried about the fan staying on rafter she used oven instructed cx this is perfectly normal refer cx to use and care
Near Los Angeles, CA 91423
Isidore
Job Details:
10/15/2018
DRYER ELECTRIC WHIRLPOOL WTW4816FW1
"Turned off water disconnect water lines. Removed console and water valve ,installed new water valve, reinstalled console and reconnect water lines. test for leaks ok, test washer operation ok at this time."
Near Nipomo, CA 93444
Andrew
Job Details:
10/15/2018
REFRIGERATOR JENN-AIR JS42SEDUDW15
"Removed and replaced compressor, Evap, drain pan, inverter and exchanger. Pulled vacuum on 7nit and held vacuum for ten minutes. Recharged unit with 7.50oz r134a. Evap started to frost over and cool. Informed Cx to give 36 hrs to reach temp. This is a built in and multi component repair"
Near Bakersfield, CA 93301
Patrick
Job Details:
10/15/2018
FREEZER WHIRLPOOL WRF535SMHB
Found the customer having issues with the freezer light not working and ice build up on door. Checked out unit and found light switch frozen due to gasket not sealing on top. Reformed deformed gasket. Tested unit. Now sealing properly. Lights work as well
Near Oxnard, CA 93030
Hector Zuleta
Job Details:
10/15/2018
RANGE WHIRLPOOL WFG505M0BS3
Replaced RF cook top valve. Tested ok.
Near Los Angeles, CA 91423
Isidore
Job Details:
10/15/2018
DISHWASHER WHIRLPOOL KDTM504EPA2
Found tracks upper 3rd rack binding and center rack broken falling off parts ordered; ordrng 1 W10913628 (track) and 1 W10914507 (track) and 1 W11259785 (track) and 1 W11259786 (TRACK)
Near Los Angeles, CA 91423
Isidore
Job Details:
10/15/2018
DRYER ELECTRIC WHIRLPOOL WTW4816FW1
Found water valve W11210459 leaking part ordered; ordrng 1 W11210459 (VALVE)
Near Los Angeles, CA 91316
Isidore
Job Details:
10/15/2018
WASHER WHIRLPOOL WTW8600YW0
Found bearing W10435302 and hub W10820039 leaking door hinge left WPW10358931 and right WPW10358932 not staying up screws WPW10442074 added if needed; rqstng P&A on 1 W10820039 (hub 26.47) and 1 WPW10358931 (hinge 50.18) and 1 WPW10358932 (hinge 52.49) and 4 WPW10442074 (screw 7.05)s
Near Bakersfield, CA 93301
Mitch
Job Details:
10/15/2018
WASHER MAYTAG MVWB850YW0
Upon arrival I removed top panel to access drum and bearing in could not remove drum drum is seized to shaft I tried to take a different rout and tried to take nut off and was in able to remove nut due to nut rusted on to shaft as. My hands are slipping and banging on unit. Unit is needing new gasket and tub due to seized drum to shaft and seized nut to shaft. ; ordrng 1 W10381078 (outer tub) and 1 W10549509 (basket)
Near Bakersfield, CA 93311
Mitch
Job Details:
10/15/2018
DRYER MAYTAG MGDB766FW0
Upon arrival customer stated unit is still taking 6 hour to dry. I tested unit in diagnostic mode unit coded F3E2 called techline to document because I have been here before for the same reason per techline if you have good connection at p13 and you are getting good continuity between the red and black wire you’re moisture sensor is working properly. If moisture sensor is functioning normal to replace control I tested and got no ohms while unit is dry used wet towel and got 16ohms sensor has good continuity unit has bad control ordering control. Techline file number 7723184233.; ordrng 1 W10831163 (cntrl-elec)
Near Clovis, CA 93611
Chris
Job Details:
10/15/2018
WASHER WHIRLPOOL WTW5000DW1
I’m return visit today install new gear case motor and control board now Start capacitor is bad . Customer is going out of Town Tuesday and will Return on Friday scheduling for Friday after 1 o’clock; ordrng 1 W11158831 (CAPACITOR )
Near Clovis, CA 93619
Chris
Job Details:
10/15/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM01
"On today’s visit I guess we had two previous technicians out here. The customer still having temperature issues in the refrigerator compartment. The fix for this is a new user interface main control board on backside refrigerator fan harness. Ordering parts it’s going to need authorization those are the parts I will correct the issue though ; ordrng 1 W10843055 (cntrl-elec), 207.23, 1 W10902214 (thermistor), 30.92, 1 W11033168 (harns-wire), 90 day warr, 1 W11092503 (panel-ui), 181.26, 1 WPW10389152 (support), 90 day warr,"
Near Clovis, CA 93619
Chris
Job Details:
10/15/2018
WASHER ELECTROLUX EFMG517SIW0
Customers issue is that dryer was making horrible sound also was vibrating really bad. I pulled dryer. Out from underneath the countertop. Started disassembling dryer look like someone previously has worked on it because a lot of screws were missing Also it was like the whole cabinet was out of whack not sturdy at all and the rollers had WD-40 all over them. I proceeded to replace rollers and also idler arm. I didn’t cycle dryer On the majority of the noise is gone away. After talking with customer I told her I found some damage done to the bulkhead and that screws were missing and I didn’t have all the parts to complete job .I was just going to close it out but I know I can make it where there’s no noise at all. Ordering some parts will return when they come in; ordrng 12 131168200 (screw)s and 2 137029801 (BRACKET)s
Near Fresno, CA 93730
Chris
Job Details:
10/15/2018
DRYER ELECTRIC WHIRLPOOL MEDB950YW0
"Customers issue dryer is making a loud sound. Pool dryer apart Found three of the four rollers to be bad also noticed the seal on the drum is worn out and blower motor Bearings are bad. Ordering parts pending authorization I did install dryer repair kit though today; ordrng 2 280140 (seal,drum)s and 1 WP8544737 (wheel) and 1 WPW10448896 (motor-drve) and 1 WPW10547292 (pulley-idr)"
Near Fresno, CA 93720
Chris
Job Details:
10/15/2018
REFRIGERATOR WHIRLPOOL WRF736SDAW11
On today’s visit removed and replaced ice maker again ran test 57 and 59 and also water fill test All test past with no issues. Waiting to close out ticket just to make sure it produces ice over the weekend for the customer.; schdld next appmnt for 10/16 TUE !
Near Bakersfield, CA 93314
Jim
Job Details:
10/15/2018
DRYER - GAS WHIRLPOOL WGD95HEDW0
"After installing the new power board the display went half black. Needs an user interface; rqstng P&A on 1 W10838287 (panel-cntl), states that autho needed"
Near Bakersfield, CA 93313
Jim
Job Details:
10/15/2018
DISHWASHER GENERAL ELECTRIC GSD4000R00BB
While installing the sump assembly the filter ball fell out and neither myself or the household help could find it; ordrng 1 WD12X10408 (filter ball)
Near Los Angeles, CA 91352
Bryan Dunn-Wilson
Job Details:
10/15/2018
WASHER KITCHENAID KDTE254ESS3
Cx states door won’t close cause adjustment on right side is broken. Impeded ted unit found clips on adjuster are broken. Ordering adjustment rescheduled cx for 10/16; ordrng 2 WPW10195839 (dishrack adjuster)s and 2 WPW10195840 (positioner)s and 1 WPW10250162 (cover) and 1 WPW10546503 (adjuster) and 1 WPW10588165 (housing)
Near Santa Maria, CA 93455
James
Job Details:
10/15/2018
WASHER MAYTAG MVWX655DW1
Replaced latch and cntrl-elect. Unit pulsating during spin cycle. Ordering new actuator-shift. Will return 10-17 to install. ; ordrng 1 W10913953 (actuator)
Near Atwater, CA 95301
James Ramsey
Job Details:
10/15/2018
WASHER WHIRLPOOL WTW4800BQ0
R&R parts. When calibrating unit it shut off mid cycle. Getting power. Unit needs control; ordrng 1 W10581897 (control board)
Near Manteca, CA 95337
William
Job Details:
10/15/2018
REFRIGERATOR WHIRLPOOL WRS571CIHZ00
"Found small liner crack 1.5 inch long at back wall of fridge, ordered epoxy repair kit to repair. Instructed cx on info for consumable items. Called WP TL ref#7723182180; ordrng 1 8201700 (repair kit)"
Near Modesto, CA 95358
William
Job Details:
10/15/2018
WASHER MAYTAG MVWB835DW0
"Found wash plate stripped , ordered wash plate and bolt; ordrng 1 W10752187 (screw) and 1 W10902814 (washplate)"
Near Modesto, CA 95358
William
Job Details:
10/15/2018
WASHER WHIRLPOOL WTW5000DW0
"Found washplat stripped,, ordered washplate for unit.; ordrng 1 W10752283 (washplate)"
Near Burbank, CA 91506
Raymond
Job Details:
10/15/2018
REFRIGERATOR WHIRLPOOL MFD2560HES
"Upon arrival unit had irrational ice maker function, also ice coming out brown. Found mold deteriorated on ice maker, leaking water valve and old fill tube allowing fill tube to ice over. Make 2 call count.; ordrng 1 WPA3223101 (insert- pl) and 1 WPM0114003 (clip- spee) and 1 WPW10137519 (tube-water)"
Near Glendale, CA 91203
Raymond
Job Details:
10/15/2018
WASHER WHIRLPOOL MVWX655DW1
"Upon arrival unit would not run. Found main control fault and basket speed fault. Inspected control and had burn marks, also capacitor is shorted. ; ordrng 1 W11158831 (CAPACITOR)"
Near Los Angeles, CA 90065
Raymond
Job Details:
10/15/2018
WASHER MAYTAG MVWC415EW0
Upon arrival unit agitator barrel and fabric softener dispenser broken.; ordrng 1 W10836496 (agitator) and 1 W10850126 (dispenser)
Near Glendora, CA 91741
Tyler
Job Details:
10/15/2018
REFRIGERATOR WHIRLPOOL WRF989SDAH02
Customer stated that the refer compartment is not cooling as well and the ice production has slowed down. Found refer evaporator is frozen over. Ordering fan harness in stock. Customer to defrost unit minimum of 24 hours with the doors open before return.; ordrng 1 WPW10277799 (harns-wire)
Near Palmdale, CA 93551
Patrick
Job Details:
10/15/2018
WASHER ROPER RTW4440VQ1
"Found the complaint to be that the unit isn’t letting cold water in, just trickles. The valve has been replaced twice. Checked voltage to valve to see if timer drops voltage. It does not. Stays solid 122 volts. Filter screen and pressure good quoted 264.70. Paid in full. Will return tomorrow ; ordrng 1 WPW10144820 (valve)"
Near Oxnard, CA 93035
Hector Zuleta
Job Details:
10/15/2018
DRYER WHIRLPOOL WED7500VW
Dryer not heating and venting. Checked unit and found shorted blower motor capacitor and open thermostat.; ordrng 1 WP8182472 (motor-drve) and 1 WP8182528 (element)
Near Camarillo, CA 93012
Hector Zuleta
Job Details:
10/15/2018
REFRIGERATOR KITCHENAID KBSD608ESS00
"Water valve still dispensing water through the ice maker when it should not. Tested ice maker and this is dispensing water soonest start the cycle and in the end of the cycle. Contacted tech line and he suggested to replace main computer board (Gemini) because this control the ice maker, and the (Niagara) control because this control the smart valve.; ordrng 1 W11126009 (icemaker), 65.14, 1 WP2318054 (cntrl-elec), 110.93, 1 WPW10200659 (cntrl-elec), 158.79"
Near Camarillo, CA 93012
Hector Zuleta
Job Details:
10/15/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
"Freezer door damaged, fresh food door handle damaged and noisy evaporator fan motor.; ordrng 1 LW10913113 (FREEZER DOOR STAINLESS STEEL ) and 1 W1163764 (DOOR HANDLE ) and 1 WP2169142 (evaporator fan blade) and 1 WP2315549 (motor-evap)"
Near Westlake Village, CA 91361
Hector Zuleta
Job Details:
10/15/2018
WASHER MAYTAG MVWX655DW1
Washer displaying an F7E1 code (Basket speed fault). Checked unit and found inoperative motor and capacitor.; ordrng 1 W10721967 (drive pulley) and 1 W11158831 (MOTOR CAPACITOR ) and 1 WPW10006487 (motor-drve)
Near Apple Valley, CA 92308
Cesar
Job Details:
10/15/2018
REFRIGERATOR WHIRLPOOL WRS331FDDW00
Fresh food compartment not cooling properly found slow air flow when evap fan came on temp setting is set for max but won’t drop temp bellow 40 routed for fan motor and thermostat ; ordrng 1 W10687326 (motor-evap) and 1 WPW10583801 (thermostat)
Near Apple Valley, CA 92307
Cesar
Job Details:
10/15/2018
REFRIGERATOR KITCHEN AID KRFC704FBS00
Complaint no cool in fresh food found evap frozen over causing air restrictions not able to cool fresh food side ran tests all sensors and motors tested good per service pointer W11033419B replacing evap cover and filling the other steps in pointer to fix the problem. software version ( test 128) is up to date with version 600 there for not replacing control ; ordrng 1 W11167902 (EVAP COVER )
Near Apple Valley, CA 92308
Cesar
Job Details:
10/15/2018
REFRIGERATOR WHIRLPOOL WRF990SLAM00
Found ice maker double fills causing water leak in the unit W10545062 service pointer indicated controls should be replaced to address this problem ; ordrng 1 W10861908 (cntrl-elec)
Near Apple Valley, CA 92308
Cesar
Job Details:
10/15/2018
WASHER MAYTAG GTWN4250D1WS
Ran test on unit found code for open moisture sensor tested sensor found open not responding routed for wire jumper ; ordrng 1 W11161899 (JUMPER SENSOR )
Near San Dimas, CA 91773
Tyler
Job Details:
10/15/2018
DRYER MAYTAG MGDC215EW2
Customer stated that the dryer will not heat. Cycle tested dryer found element is coming on but gas coil is not allowing gas flow. Ordering gas coil in stock.; ordrng 1 WPW10328463 (coil-valve)
Near La Verne, CA 91750
Tyler
Job Details:
10/15/2018
WASHER AMANA NTW4516FW3
Customer stated that basket is chipped and rusting and machine is shaking. Found unit was not level causing noise. Leveled leg and ordering basket due to rust still under 30 day cosmetic.; ordrng 1 W10554251 (spin basket)
Near Upland, CA 91784
Tyler
Job Details:
10/15/2018
REFIRGERATOR AMANA ASI2575GRS00
Customer stated that the water dispenser and ice maker is not working. Found valve is clicking when called for. Found filter housing is not allowing water through the filter. Ordering filter housing and valve just in case. Parts not in stock.; ordrng 1 W11172791 (FILTER HOUSING) and 1 WPW10179146 (valve-inlt)
Near Azusa, CA 91702
Stephen
Job Details:
10/15/2018
REFIRGERATOR WHIRLPOOL WRF736SDAM14
"Ran diagnostics. Found fill valve just hums no water. Also fascia is sweating. Needs fascia kit, valve, fill tube heater.; ordrng 1 W10628737 (heater) and 1 W11087201 (heater)"
Near Malibu, CA 90265
Jesus
Job Details:
10/15/2018
REFRIGERATOR WHIRLPOOL WRS571CIDM01
Customer state that unit is not working properly. Checked unit and found the diffuser making noise while opening and closing. Remove diffuser and installed new. Need to order freezer door.; ordrng 1 LW10691266 (dor-fip)
Near La Crescenta-Montrose, CA 91214
Bryan Dunn-Wilson
Job Details:
10/15/2018
REFRIGERATOR KITCHENAID KRFF507ESS01
Cx states fridge is not cooling. Inspected unit. Found RC evap frosted over. Found cover is broke at the top need evap cover. Rescheduled cx for 10/16; ordrng 1 WPW10501260 (cover-evap)
Near Thousand Oaks, CA 91362
Aaron
Job Details:
10/15/2018
REFRIGERATOR KITCHENAID KRSC503ESS00
"Mr not available until 10/23unit fresh food evaporator is full of ice and causing unit to not cool correct in that side tested unit thermistor and fans Chris at tech line checked for air leaks none found Chris said recommend to replace the fresh food fan asm and evaporator thermistor , Fan asm 116.72, thermistor 51.63 trip charge 115.00 labor 90.00 tax 12.63 totaling 385.98 mr approved est paid 295.98 on card the rest due after repair is complete ; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)"
Near Thousand Oaks, CA 91362
Aaron
Job Details:
10/15/2018
OVEN JENN-AIR JJW2730DS01
"Checked the unit F2 E1 code stuck key came up , needs u I touch control but the Jen air modal and serial # tag is missing referred customer to the place she bought the unit from, technically without a model and zero number tag she has no warranty can’t order parts for it i do not know if model is correct for sure , if the model is correct pt#W11236888 will be needed console ; schdld next appmnt for 11/2 FRI !"
Near La Crescenta-Montrose, CA 91214
Bryan Dunn-Wilson
Job Details:
10/15/2018
REFRIGERATOR KITCHENAID KRFF507ESS01
Cx states fridge is not cooling. Inspected unit. Found RC evap frosted over. Found cover is broke at the top need evap cover. Rescheduled cx for 10/16; ordrng 1 WPW10501260 (cover-evap)
Near Oxnard, CA 93030
Hector Zuleta
Job Details:
10/15/2018
RANGE WHIRLPOOL WFG505M0BS3
I contacted customer by phone we agreed to service the range tomorrow.; schdld next appmnt for 10/13 SAT !
Near Los Angeles, CA 91304
Kenneth
Job Details:
10/15/2018
OVEN KITCHENAID KEBS277SSS00
No heat at all in lower oven. No bake or broil. Ordering all possible parts. Will check components when I pull out unit to check to eliminate the amount of times unit gets pulled out of cabinet. Rescheduled customer for Monday 10-15-18; ordrng 1 WP8304452 (fuse-thrml) and 1 WP9752759 (relay) and 1 WPW10119142 (cntrl-elec)
Near Los Angeles, CA 91335
Billy J.
Job Details:
10/15/2018
MICROWAVE IKEA IBMS1455DS00
Apon arrival removed and replaced main control and both push buttons listed unit is now operating as deaighned staying on not pulsing on and off but unit is not heating tested found unit needs magnetron inverter and all door switches per senior tech unit has multiple issues cx not happy 8206079 W10591655 W10217711 W10211972 x3 make 2 job count cx is calling whilpool to complain ; ordrng 1 8206079 (magnetron) and 3 W10211972 (switch)s and 1 W10217711 (inverter) and 1 W10591655 (filter)
Near Bakersfield, CA 93313
Jim
Job Details:
10/15/2018
REFRIGERATOR KITCHENAID KBFN502EBS00
Previously diagnosed. Per tech line need these parts; ordrng 1 W10276644 (compressor) and 1 WP2188875 (motor-cond) and 1 WPW10739408 (cntrl-elec)
Near Bakersfield, CA 93311
James
Job Details:
10/15/2018
WASHER GENERAL ELECTRIC GFWR2700H1WW
"Rear bearino failure, job requires two men two hours and should get extra labor ; rqstng P&A on 1 WH01X21994 (seal oring) and 1 WH23X10051 (pump drain) and 1 WH45X10136 (tub asm rear) and 1 WH45X10137 (basket and trunnion) and 1 WH45X10141 (tub front)"
Near Bakersfield, CA 93312
Mitch
Job Details:
10/15/2018
WASHER MAYTAG MHWE950WW02
Upon arrival customer stated unit sounds like a jet taking off. I tested u it and unit has bad bearings per technical service pointer #W10484432 to call 800-387-1086 for autho whirl pool will not authorize due to unit being out side the 5 year service pointer on unit. Per service pointer To fix unit I need to order lower outer tub front outer tub and basket ordering parts need autho. File number 6371055555.; ordrng 1 W10250762 (tub-outer) and 1 W10772619 (tub-outer) and 1 WPW10283352 (basket)
Near Los Angeles, CA 91345
Michael
Job Details:
10/15/2018
WASHER WHIRLPOOL WFW9550WW00
"Cx states unit will stop mid cycle.On arrival tech found unit with lower front panel removed.F1- eeprom error/ power lossC1C7Getting phantom codes. Ran unit through auto service and unit b came stuck on C01Spoke with DA, main control board is no longer available pn w10251767 Replaced leaky drain pump and ran auto service. Unit passed auto service after a delayed C01 cycle. Advised cx to use the unit and report to ARS on Tuesday if unit is now operating correctly. Leaving ticket open until Tuesday 10/16/18; saved tckt"
Near Rancho Cucamonga, CA 91701
Tyler
Job Details:
10/15/2018
REFRIGERATOR KITCHENAID KSF26C4XYY00
Customer stated that ice maker stopped working and water is leaking from bottom of unit. Found leak is caused by the drain pan is frozen. Customer to defrost to stop leak. Tried to cycle ice maker but ice maker will not move. Found failed ice maker. Ordering ice maker in stock.; ordrng 1 WPW10251076 (icemaker)
Near Santa Maria, CA 93455
James
Job Details:
10/15/2018
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Found unit unable to drain and weak water motor. Checked drain pump for clog and found none. Drain still not pumping. Ordering new sump assembly and drain pump will return 10-18; ordrng 1 W10876537 (drain pump) and 1 W11087376 (pump&motor)
Near Tracy, CA 95304
William
Job Details:
10/15/2018
M/O COMBO KITCHENAID KEMS307GBL0
"Ran bake cycle, Found oven sensor not sensing oven temps properly, unit dropped temps too low after pre heat , ordered oven sensor for unit.; ordrng 1 WP4451665 (sensor)"