Near Lompoc, CA 93436
James
Job Details:
10/30/2018
REFRIGERATOR WHIRLPOOL KRMF706ESS01
Found small amount of frost buildup inside freezer. Checked gasket and found minor gapping. Heated gasket and seal is good. Found small amount of ice on icemaker . Found small ice blockage in water Shute causing water to splash and form ice. Cleared ice and checked all air channels. All clear. Unit is working as intended.
Near Caliente, CA 93518
Jim
Job Details:
10/30/2018
FREEZER FRIGIDAIRE FKFH21F7HWA
Bad relay board ; ordrng 1 297235200 (BOARD)
Near Bakersfield, CA 93308
Dane
Job Details:
10/30/2018
REFRIGERATOR FRIGIDAIRE FFHS2611LW
Upon arrival the unit would not make ice or dispense water. When customer attempted to dispense water or when ice maker called for water there was a hammering noise and nothing else. Found faulty water valve. Removed and replaced water valve and tested unit. Unit functions normal now
Near Lamont, CA 93241
Dane
Job Details:
10/30/2018
REFRIGERATOR FRIGIDAIRE FFHT2021TW1
Upon arrival unit was not cooling. Found the evaporator fan motor shorted out and took out control board. Removed and replaced control and evaporator fan motor and tested unit. Unit functions normal now
Near Bakersfield, CA 93307
Dane
Job Details:
10/30/2018
MICROWAVE OVEN JENN-AIR JMC2430DP01
Butch...7723305961Upon arrival the unit would intermittently leave the fan running for hours after the customer was cooking. Call tech-support. Installed microswitch in fuse. As advise by tech-support if Ishie returns change main control board and magnetron thermistor
Near Westlake Village, CA 91361
Jesus
Job Details:
10/30/2018
ICEMAKER WHIRLPOOL KUIC18PNZS
Customer states that unitis making too much ice. Checked unit and found the drain hose bent and not draining. Ordered part. Customer paid for call and part $140.72 and will pay for labor $125.00 upon competing work.WPW10493860. $23.93Paid $140.72Labor $125.00 upon completing workAisha ; ordrng 1 WPW10493860 (hose)
Near Bakersfield, CA 93306
Dane
Job Details:
10/30/2018
WASHER GE GTW460ASJWW
Removed and replaced drain pump and tested unit. Unit functions normal now
Near Bakersfield, CA 93307
Dane
Job Details:
10/30/2018
REFRIGERATOR GE GTS18GTHWW
Upon arrival of the unit was not making ice. Cycled icemaker manually and it would not harvest. Removed and replaced ice maker and tested unit. Unit functions normal now ; used 1 WR30X10087 (ICEMAKER ) from stock
Near Los Angeles, CA 91356
Kenneth
Job Details:
10/30/2018
DISHWASHER KITCHENAID KUDE70FXPA5
Found unit completely dead on arrival. Found 120 volts to control board but not powering on. Ordering new panel and control board. Quoted customer $275 for SVC and labor. Collected $115 via check #2205. Will collect $160 on return visit. Rescheduled customer for Thursday 11-1-18; ordrng 1 W10866118 (cntrl-elec) and 1 WPW10481151 (panel-cntl)
Near Bakersfield, CA 93307
Dane
Job Details:
10/30/2018
RANGE AMANA AGR4230BAW
Upon arrival the top burners would not like. Found unit with faulty switch harness. Removed and replaced switch harness and tested unit. Unit functions normal now
Near Highland, CA 92346
Tyler
Job Details:
10/30/2018
DRYER MAYTAG MGDB765FW
Customer stated that dryer will not heat. Found open flame sensor. Removed and replaced sensor tested all works good at this time.
Near Rancho Cucamonga, CA 91737
Tyler
Job Details:
10/30/2018
DRYER WHIRLPOOL WGD8500DC3
Customer stated that she has error codes flashing. Found multiple error codes for communication error. Removed and replaced main control and console not in stock. Whirlpool authorized service call and parts customer paid labor.
Near Camarillo, CA 93012
Jesus
Job Details:
10/30/2018
WASHER MAYTAG MHW3505FW1
Customer states that unit stops mid cycle. Ran diagnostics and found error code. Diagnostics passed advice customer on clean washer cycle. Unit is working as design. F0-E1. Load detected during ash cleaning cycle.
Near Camarillo, CA 93012
Jesus
Job Details:
10/30/2018
WASHER MAYTAG MHW3505FW1
No parts needed at this time.
Near Simi Valley, CA 93063
Aaron
Job Details:
10/30/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM01
"Replaced the light pucks , and fresh food fan asm reset the controls , tested ops unit is working as designed now"
Near Simi Valley, CA 93065
Aaron
Job Details:
10/30/2018
DISHWASHER KITCHENAID KDFE104DWH5
"Checked operations unit not responding at all push do the the start and others nothing , pulled the touch control panel checked the connections to the main board found the p2 wire one connector wire was backed out barely in the pin , repaired the p2 connector and tested all the wires now nice and tight , reinstalled the console and retested unit , unit powers up and runs now ops normal after repaired the wiring to the board"
Near Thousand Oaks, CA 91360
Aaron
Job Details:
10/30/2018
OVEN WHIRLPOOL RBS305PDB14
"Unit had a runaway temp hi limits popped and doesn’t heat anymore , needs main board and tod fuse but the touch control is no longer available which is needed to correct the issues as a result not repairable , collected trip charge paid $115.00 check"
Near Thousand Oaks, CA 91362
Aaron
Job Details:
10/30/2018
OVEN JENN-AIR JJW2730DS01
Replaced the touch control assembly tested operations unit is working as designed as of right now
Near Camarillo, CA 93012
Aaron
Job Details:
10/30/2018
WASHER WHIRLPOOL WTW4816FW2
Checked operations found nothing wrong with the unit tested OK customer is using way too much soap and this is the reason why the unit did not spin out at the time customer instructed on proper operations which cycle to use and how much soap to use in those cycles unit is working as designed mechanically
Near Santa Clarita, CA 91390
Billy J.
Job Details:
10/30/2018
REFRIGERATOR KITCHENAID KRSC503ESS01
Removed and replaced icemaker ran test 44 and 45 unit functions as desighned job complete
Near Los Angeles, CA 91316
Kenneth
Job Details:
10/30/2018
OVEN JENN-AIR JJW2827DS01
Found unit with F2E1 error code. Found control panel with a stuck key on panel. Ordering new control panel. Did not reschedule customer due to part availability ; ordrng 1 W11236899 (PANEL)
Near Los Angeles, CA 91367
Kenneth
Job Details:
10/30/2018
DISHWASHER KITCHENAID KDPE234GPS0
Found door not closing properly. Due to gasket causing a restriction at bottom of door. Ordering new gasket. Will replace latch and rails on return visit. Rails also catching a bind. Rescheduled customer for Thursday 11-1-18; ordrng 1 W11177741 (GASKET)
Near Santa Clarita, CA 91351
Billy J.
Job Details:
10/30/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM01
W11205083 apon arrival removed and replaced light in freezer retested job complete
Near Lake Isabella, CA 93240
Jim
Job Details:
10/30/2018
REFIRGERATOR FRIGIDAIRE FFHS2311PFFA
Removed ice from fan motor and replaced open auger motor.
Near Los Angeles, CA 91367
Kenneth
Job Details:
10/30/2018
DISHWASHER WHIRLPOOL MDB8959SBW2
Found unit dead on arrival. Found control board burned and melted as well as wire harness and control panel. Ordering control panel and harness. Quoted and collected in full $275 via check #1264 rescheduled customer for Saturday 11-3-18; ordrng 1 W10595568 (cntrl-elec) and 1 W10871222 (harns-wire) and 1 WPW10475778 (panel-cntl)
Near Bakersfield, CA 93313
Jim
Job Details:
10/30/2018
REFRIGERATOR KITCHENAID KBFN502EBS00
"Replace control board, inverter and compressor. Unit tested OK"
Near Thousand Oaks, CA 91361
Jesus
Job Details:
10/30/2018
DISHWASHER KITCHENAID KUDE70FVSS3
Customer states that unit is leaking. Ran diagnostics and no error codes found. Checked unit for any leaks and found one coming out from the water valve from underneath sink. Tighten connector and reran fill tests. Unit is now working as design. Customer paid for service call $115.00 per check #1887
Near Oxnard, CA 93033
Jesus
Job Details:
10/30/2018
REFRIGERATOR AMANA ASD2575BRB
Customer states that unit is not cooling on fridge side. Checked unit and found the temperatures max. Also found the return vent block by vegetables. Seal the liner on both compartments. Unit is working as design.; used 1 482338 (ADHESIVE) from stock
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details:
10/30/2018
REFRIGERATOR KITCHENAID KRSC503ESS00
Upon unboxing door found a large dents in bottom right corner must have happened during shipping showed and informed cx that I would re order the door and office would call when door comes in. Did not reschedule due to part availability ; ordrng 1 LW10728959 (dor-fip)
Near Pasadena, CA 91104
Bryan Dunn-Wilson
Job Details:
10/30/2018
REFRIGERATOR KITCHENAID KFIS29PBMS00
Upon arrival cx states freezer is not cooling and no ice production. Inspected unit found that freezer was at 31 and fridge was at 36. Unit had ice build up on evap cover and fans not running. Ordering evap motor. Cx became irate telling me that fan was already replaced and they we have been ther 15+ times and it’s not working I informed cx that we have only been there twice before Nd no record of us replacing a fan. Rescheduling for 11/02; ordrng 1 WPW10514110 (motor evaporator)
Near Los Angeles, CA 91344
Billy J.
Job Details:
10/30/2018
REFRIGERATOR KITCHENAID KUDR204EPA00
Apon arrival unit was making a rattle noise from condenser tightened resecured job complete
Near Bakersfield, CA 93309
James
Job Details:
10/30/2018
DISHWASHER WHIRLPOOL MDB5601AWW
"Latch broken only available in black; ordrng 1 W10130695 (handle,latch (wht))"
Near Los Angeles, CA 91316
Kenneth
Job Details:
10/30/2018
DISHWASHER KITCHENAID KDFE104DWH2
Found unit with a dead drain pump not pumping water out of dishwasher. Quoted and collected $265 via check #2505 installed new drain pump and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91367
Kenneth
Job Details:
10/30/2018
DISHWASHER KITCHENAID KDTE104ESS4
Found unit with a broken latch on dispenser. Replaced dispenser with Pre-ID and tested unit. Unit is now working properly. Full covered repair due to Parts and Labor warranty. Customer approves function. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91311
Billy J.
Job Details:
10/30/2018
REFRIGERATOR WHIRLPOOL KRFF707ESS01
Removed and replaced harness relocated thermistor retested job complete
Near Bakersfield, CA 93304
Mitch
Job Details:
10/30/2018
DISHWASHER KITCHENAID KDPE234GPS0
Upon arrival I removed front panel to access control removed and replaced control. Pulled unit out to access heater removed and replaced heater tested unit unit is heat drying and is functioning normal at this time of service.
Near Shafter, CA 93263
Mitch
Job Details:
10/30/2018
REFRIGERATOR WHIRLPOOL WRS325SDHW00
Upon arrival I removed covers on left and right side of ui to access screws that hold ui in place went to remove ui and found roaches crawling and roach urine on control and on harness connections all over wires and water line unit has roach infestation which is what caused unit ui to go out. Calling trade partners to document I did not install new control due to situation. Per trade partners This does void warranty trade partners file number sr# 7723302722.
Near Santa Clarita, CA 91350
Billy J.
Job Details:
10/30/2018
DRYER MAYTAG MGDX655DW
Apon arrival drum gasket ripped and jammed unit now unit needs new drum and dryer repair kit 4392065; ordrng 1 4392065 (dryer repair kit) and 1 W10899578 (drum)
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details:
10/30/2018
M/W OTR JENN-AIR JMC2430DP01
Cx states having a hard time with the speed cook setting. Ran diagnostics 7nit showed no error codes. Ran microwave with cup of water and microwave boiled water in about 1 min and 25 seconds. Reset unit to default setting and ran speed cook. All functions are normal. Informed cx if she was having problem again to give us a call. I will call techline.
Near Burbank, CA 91506
Raymond
Job Details:
10/30/2018
REFRIGERATOR WHIRLPOOL WRT314TFDW00
PART DID NOT ORDER. REORDERED PART.; ordrng 1 WPW10511937 (thermostat)
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details:
10/30/2018
DISHWASHER MAYTAG MDB4949SDZ0
SR# 7723301689 Upon arrival cx states white film on dishes. Removed bottom dish rack and found gooey substance along bottom of dw something was washed inside of unit. Called and spoke with techline they notified me that this was introduced to the unit that the unit would not produce this it’s self. Informed cx that they should run a clean cycle with the affresh pods and be more careful loading unit.
Near Wasco, CA 93280
Mitch
Job Details:
10/30/2018
WASHER WHIRLPOOL VAW3584GW1
Upon arrival customer stated unit stops and leave cloths dripping wet and doesn’t finish cycle also barley dispenser water. Tested unit in diagnostic mode unit coded F8E1 no fill long fill and F0E5 off balance load. Inspected unit and found feet to unit were not level causing unit to go off balance leveled feet. Unit is not longer off balance tested unit barley dispensed any water unit has bad water valve ordering valve. ; ordrng 1 W11210459 (VALVE)
Near Arcadia, CA 91007
Bryan Dunn-Wilson
Job Details:
10/30/2018
REFRIGERATOR KITCHENAID KFIS29PBMS00
Removed top panel and installed adapter. Reinstalled top panel. No dents dings or scratches caused by tech. Collected 105.00 for labor via check 1146
Near Arcadia, CA 91007
Bryan Dunn-Wilson
Job Details:
10/30/2018
DISHWASHER KITCHENAID KDFE104DSS4
Found damage on bottom left hand side of door panel. Removed Nd replaced door panel. Unit is functioning S designed.
Near Arcadia, CA 91006
Bryan Dunn-Wilson
Job Details:
10/30/2018
REFRIGERATOR WHIRLPOOL WRB322DMBM00
Cx stages door just swings open won’t stop. Inspected unit. Noticed fridge was leaning forward a little bit. Due to level ness of floor. Adjusted unit. Door is now functioning as designed. No dents dings or scratches caused by tech.
Near El Monte, CA 91731
Bryan Dunn-Wilson
Job Details:
10/30/2018
M/W OTR WHIRLPOOL WMH31017FS0
Cx states every time they start unit the breaker pops. Unit was plugged in and operational on arrival. Unit started and ran with no issues. Started unit 10-15 times no breaker popped. Informed cx that unit is functioning as designed. No problems found. Breaker not blowing upon starting.
Near Bakersfield, CA 93305
Dane
Job Details:
10/30/2018
REFIRGERATOR WHIRLPOOL FFGF3047LS
Customer said that 115 was too much to pay for a service call and that he wanted me to just fix it for free. Please collect service call over the phone before sending technician to this house
Near Bakersfield, CA 93304
Jim
Job Details:
10/30/2018
REFRIGERATOR KITCHENAID KRFC704FBS00
Installed new evaporator cover
Near Bakersfield, CA 93309
James
Job Details:
10/30/2018
ELECTRIC RANGE AMANA AER3311WAW1
No show; saved tckt
Near Bakersfield, CA 93305
James
Job Details:
10/30/2018
REFIRGERATOR FRIGIDAIRE FGHS2631PF4A
Sy EFEvaporator fan not running ; rqstng P&A on 1 241509402 (motor)
Near La Verne, CA 91750
Tyler
Job Details:
10/30/2018
WASHER WHIRLPOOL WFW8640BW0
Customer stated that unit is still not working. Cycle tested unit all works good at this time. Could not see a problem. Advised customer that if wife is unhappy she can get a second opinion from another company.
Near Bakersfield, CA 93308
James
Job Details:
10/30/2018
DRYER GE GTD65EBPL0DG
Motor loud upon startCustomer wants unit exchanged ; ordrng 1 WE17X23056 (MOTOR )
Near Duarte, CA 91010
Tyler
Job Details:
10/30/2018
RANGE WHIRLPOOL KSGG700ESS1
Customer stated that unit is taking too long to preheat. Set oven to 350 and prepared oven. Oven preheated within 20 minutes. Then oven and broiler would not come back on. Removed and replaced dsi board and main control tested all works good at this time.
Near Duarte, CA 91010
Tyler
Job Details:
10/30/2018
OVEN WHIRLPOOL CWG3100AAB
Customer stated that the oven will not heat and has a f3 error code. Removed and replaced igniter tested all works good at this time.
Near Bakersfield, CA 93312
James
Job Details:
10/30/2018
REFRIGERATOR FRIGIDAIRE LFHB2751TF0
Fill tube frozen and needs new gasket ; rqstng P&A on 1 241920103 (tube-water) and 1 5303918784 (air handler housin)
Near Riverside, CA 92503
Kevin
Job Details:
10/30/2018
WASHER WHIRLPOOL WTW6400SW2
"Estimate. Trip $115.00 labor $200.00 parts $290.99 total $627.81 unit is giving UL and OL error codes. I found that the basket is seized onto bearing shaft and not floating. I also found that the suspension rods are bad and drain pump is slipping. Unit would need, bearing, suspension and pump. Customer declined repair."
Near Glendora, CA 91741
Tyler
Job Details:
10/30/2018
WASHER MAYTAG MVWB750WQ2
Customer stated that rats chewed the hoses underneath. Found both the drain pump to tub hose and recirculating pump to tub hose. Removed and replaced hoses. Tested all works good at this time.
Near Acton, CA 93510
Patrick
Job Details:
10/30/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Still wouldn’t fill ice maker. Found frozen fill tube. Needs new heater and tube ; ordrng 1 W10815476 (tube-water) and 1 W11087201 (heater)
Near Delano, CA 93215
Erick
Job Details:
10/30/2018
REFRIGERATOR FRIGIDAIRE FGHS2631PF
"Upon arrival customer informed me of a water leek from the front and back of refrigerator,diagnose and found the leek was coming out from water filter housing ,housing was no longer securing filter,unit need new housing; ordrng 1 242009602 (WATER FILTER HOUSING )"
Near Glendora, CA 91740
Tyler
Job Details:
10/30/2018
REFIRGERATOR WHIRLPOOL WRS321SDHZ00
"Customer stated that when moving fridge rear wheel popped out. I found wheel is missing but cannot find the wheel. Removed and replaced wheel, pin, and clip tested all works good at this time."
Near Pomona, CA 91766
Tyler
Job Details:
10/30/2018
REFRIGERATOR WHIRLPOOL WRS325FDAM04
Customer stated that the unit is not cooling. Found the thermostat is not opening to turn the unit on. Also customer said that unit would not defrost. Removed and replaced thermostat and defrost control tested all works good at this time.
Near Alhambra, CA 91801
Raymond
Job Details:
10/30/2018
WASHER MAYTAG MVWB835DW3
"Upon arrival water valve would leak when idle. Replaced valve and tested, unit functions as designed. Cx also aware that dispenser will have some water after cycle is done. This is normal operation."
Near Bakersfield, CA 93314
Jim
Job Details:
10/30/2018
REFRIGERATOR KITCHENAID KRMF706ESS01
"Installed new air vent adapter, ice maker fan, compressor, and evaporator. Upon starting the unit back up out of diagnostic mode I found that the unit would not start on its own. Went back into test mode and all components worked; ordrng 1 W10894103 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)"
Near Santa Clarita, CA 91321
Billy J.
Job Details:
10/30/2018
REFIRGERATOR KITCHENAID KRMF606ESS01
W11109595 apon arrival removed and replaced rail retested all functions now operate as desighned job complete; used 1 W11109595 (MOTOR-EVAP) from stock
Near Riverside, CA 92509
Kevin
Job Details:
10/30/2018
DRYER ELECTRIC WHIRLPOOL WGD94HEXL1
Unit not heating and taking a long time to dry. I found restricted venting causing issue. Instruct customer on clogged venting. Charged $115.00 for trip and diagnostic.
Near Bakersfield, CA 93311
James
Job Details:
10/30/2018
REFRIGERATOR WHIRLPOOL WRF993FIFM00
P5 con gr to br 20k 16degree 13kSR #7723309247Right hand door not closing 16 degrees in freezer Puddles on floor under compressor ; saved tckt
Near Wasco, CA 93280
Mitch
Job Details:
10/30/2018
WASHER GE GTW330ASK3WW
209175 this is an (EW) job tech will be out on 31 with parts.
Near Palmdale, CA 93552
Patrick
Job Details:
10/30/2018
WASHER MAYTAG MVWB835DW2
"Removed and replaced controls. Calibrated and tested unit, all ops checked good"
Near Bakersfield, CA 93301
James
Job Details:
10/30/2018
DISHWASHER KITCHENAID KUDC10FXSS5
No leaks at time of visit Suspect detergent issue
Near Agoura Hills, CA 91301
Jesus
Job Details:
10/30/2018
DISHWASHER KITCHENAID KDTE334DSS0
Calling customer and no answer. ; saved tckt
Near Bakersfield, CA 93306
Dane
Job Details:
10/30/2018
REFRIGERATOR FRIGIDAIRE FFTR2021TS
Upon arrival the unit was not cooling. Found it evaporate her fan motor not turning but getting proper voltage. Removed and replaced fan motor and tested unit. Unit functions normal now; pckd up 1 242077702 (motor)
Near Palmdale, CA 93551
Patrick
Job Details:
10/30/2018
WASHER WHIRLPOOL WTW6600SW1
Customer complaint that the machine isn’t spinning water out of clothes and gets a f32errror. Long drain error. Pump seems to work fine. Found kinked pressure hose causing issue. Straightened and secured. Tested unit. All ops checked good
Near Bakersfield, CA 93314
Erick
Job Details:
10/30/2018
WASHER WHIRLPOOL WFW94HEXW2
Cycle unit through tests cycle and found unit with f6e1 error code. Found unit with bad mcu casing motor fault. Replaced mcu. Retested it through test cycle and it passed all tests with no errors. Job complete
Near Bakersfield, CA 93306
Erick
Job Details:
10/30/2018
WASHER WHIRLPOOL WTW4800BQ
"Upon arrival found that unit was making a knocking noise do to worn suspension, replace suspension ,tested unit, all test passed job complete"
Near Bakersfield, CA 93314
Erick
Job Details:
10/30/2018
WASHER GE GTW460ASJWW
"Upon arrival customer state water was not draining from the unit,did a diagnostics test and found out that pump was not draining,in found in more detail ,found bad connector on pump,repaired connector,retested unit ,all passed job complete"
Near Bakersfield, CA 93314
Erick
Job Details:
10/30/2018
DISHWASHER BUILT BOSCH SHP65T52UC
"Cycled uni and found with e15 error indicating moisture on bottom base, found small leak at circulation hose by clamp . Clamp,is off causing leak. Secure both clamp and hose. Retested it snd and it’s no longer leaking. Unit is cycling with no errors, job comp"
Near Bakersfield, CA 93313
Erick
Job Details:
10/30/2018
WASHER MAYTAG MEDX655DW
Cycled unt and found unit with bad roller causing un8t to make noise. Replaced roller with kit. Retested it and it passed with no errors Job comp; used 1 4392067 (DRYER REPAIR KIT) from stock
Near Moreno Valley, CA 92551
Kevin
Job Details:
10/30/2018
REFIRGERATOR WHIRLPOOL WRT541SZDW00
Unit is freezing over return air vents causing no cool issue. I found that the cabinet separated from liner and freezer door has sagged causing gasket to not seal. Called tech line due to separated cabinet. They are submitting unit for review. Sr#7723301008
Near Bakersfield, CA 93308
Erick
Job Details:
10/30/2018
REFRIGERATOR WHIRLPOOL WRT138FZDW00
"Found left side leveling foot bent and also frame bent causing it be off level. Realigned and attempted to remove dent on both foot and cabinet. Foot is now secured ,flat and uni is leveled. Job cmpltd. sr# 7723293749"
Near Los Angeles, CA 91352
Bryan Dunn-Wilson
Job Details:
10/30/2018
RANGE WHIRLPOOL MGR6600FZ
Pics were taken not sure what’s wrong with this system.
Near Bakersfield, CA 93311
Erick
Job Details:
10/30/2018
DISHWASHER WHIRLPOOL WDT970SAHZ0
Cycled unit snd found unit with bad console causing no selection. Membranes is shorted and will need to be replaced. Customer just bought unit was not able to run one load. Customer will go back to a Home Depot to exchange. Unit job complete.If cust csll back please order W11302463
Near Bakersfield, CA 93311
Erick
Job Details:
10/30/2018
WASHER WHIRLPOOL WTW7500GW0
"Upon arrival found unit with right side of cabinet with dent. Unit basket hit cabinet and bent it. With soft mallet reformed cabinet and removed dent. Found unt with with off balance and overloaded error code which many have caused dent and vibrating. Also found right side level off set causing basket to to sit more to the right then the left. Corrected leveling feet and resecured main suspension. Ran calibration test and it passed all,test with no errors. Instructed cust on proper loading,soap usage,and additional functions. Job complete"
Near Manteca, CA 95337
William
Job Details:
10/29/2018
OVEN WHIRLPOOL WFG515S0EB1
"found door springs broken & side panel dented from door falling, ordered side panel & door spring; ordrng 1 W10347464 (hinge-door) and 1 WPW10162245 (panel-side) and 1 WPW10299227 (hinge-door)"
Near Manteca, CA 95336
William
Job Details:
10/29/2018
WASHER MAYTAG MHW8200FW0
"found mold in dispenser assembly, Replaced assembly with dispenser inlet kit, ran self diagnostics cycle, tested ok"
Near Manteca, CA 95337
William
Job Details:
10/29/2018
DRYER AMANA NED4655EW1
instructed cx found no power to unit.
Near Tracy, CA 95376
William
Job Details:
10/29/2018
REFIRGERATOR WHIRLPOOL WRS571CIDM02
"found ice bucket auger assembly with to much play to stay engaged when dispensing crushed ice, ordered coupling & ice bucket assembly; ordrng 1 W11109888 (ice-contnr) and 1 WP2220458 (coupling)"
Near Escalon, CA 95320
William
Job Details:
10/29/2018
COOKTOP WHIRLPOOL WCG77US0HS00
"Replaced power cord, orfice on right rear burner, screws, tested ok, unit working as designed"
Near Oakdale, CA 95361
William
Job Details:
10/29/2018
DOUBLE OVEN JENN-AIR WW27210P
"tested upper & lower oven at 350 temps, , instructed cx how to replaced light bulb, upper & lower oven temps tested ok , adjusted thermostate locations on mounting brackets, oven working as designed."
Near San Bernardino, CA 92407
Tyler
Job Details:
10/29/2018
REFRIGERATOR WHIRLPOOL WRF990SLAM02
Customer stated that the ice maker is developing frost underneath in the refer compartment. Adaptor has already been changed before. Ordering sealer and will install on new adaptor.; ordrng 1 212643 (sealer-gum)
Near Riverbank, CA 95367
William
Job Details:
10/29/2018
WASHER WHIRLPOOL WFW8540FW1
"drilled out broken off bolt & removed broken bolt with Easy out tool, replaced rotor bolt, ran self diagnostics, tested ok, unit working as designed"
Near Modesto, CA 95355
William
Job Details:
10/29/2018
REFRIGERATOR WHIRLPOOL WRS322FDAWQ4
"found air balance (freezer control) closed to fresh food area.reset temp setting, Instructed cx on thermostat setting, unit operating as designed"
Near Upland, CA 91784
Tyler
Job Details:
10/29/2018
REFRIGERATOR KITCHENAID KRSC503ESS00
Customer stated that the ice maker is not working. Cycled ice maker found motor is timing out. Ordering ice maker in stock.; ordrng 1 W10873791 (icemaker)
Near Upland, CA 91786
Tyler
Job Details:
10/29/2018
REFRIGERATOR KITCHENAID KSF26C6XYY04
Customer stated that the unit is not cooling. Found possible leak in the refrigerator evaporator; ordrng 1 WPW10466675 (compressor) and 1 WPW10643261 (evaporator)
Near Modesto, CA 95358
William
Job Details:
10/29/2018
WASHER WHIRLPOOL MVWB765FW2
"found no water flow from valve, Replaced water valve, ran diagnostics cycle, tested ok, unit operating as designed"
Near Claremont, CA 91711
Tyler
Job Details:
10/29/2018
OVEN JENN-AIR JGRP548WP00
Customer stated that unit will not heat up to set temp. Preheated oven at 350 degrees 20 minutes. Temperature are different every time I restart it. Customer also said that temp probe is not working. Ordering main control temp sensor and probe in stock.; ordrng 1 WP9755542 (probe-meat) and 1 WPW10131825 (sensor) and 1 WPW10145531 (cntrl-elec)
Near Riverbank, CA 95367
William
Job Details:
10/29/2018
WASHER WHIRLPOOL WFW8540FW1
"drilled out broken off bolt & removed broken bolt with Easy out tool, replaced rotor bolt, ran self diagnostics, tested ok, unit working as designed"
Near San Bernardino, CA 92407
Tyler
Job Details:
10/29/2018
REFRIGERATOR KITCHENAID KRFF507EWH01
Customer stated that the evaporator in the refer compartment was frozen only on the left side. Found air flow issue is causing frost buildup. Customer is overloading the unit causing air flow issue. Customer to start downsizing items in fridge and loading different. All works good at this time.
Near San Bernardino, CA 92407
Tyler
Job Details:
10/29/2018
DRYER MAYTAG MGDC215EW1
Customer stated that dryer is not heating. Cycle tested found unit is working to specs. Customer does not have unit hooked to gas she thought it was electric. Advised customer to hook to gas. All works good at this time.
Near Redlands, CA 92373
Tyler
Job Details:
10/29/2018
WASHER WHIRLPOOL WTW4800XQ2
Customer stated that the washer machine is shaking violently during the spin. Found suspension rods are bouncing. Ordering suspension rods in stock.; ordrng 1 W10780048 (suspension)
Near San Bernardino, CA 92407
Tyler
Job Details:
10/29/2018
WASHER WHIRLPOOL WTW8900BC0
Customer stated that the unit is leaking water. Cycle tested unit and found leak is coming from the bleach dispenser. Ordering dispenser not in stock.; ordrng 1 WPW10554110 (dispener)