Near Porterville, CA 93257
Erick
Job Details:
11/14/2018
REFIRGERATOR FRIGIDAIRE LGHB2867PF
Found ice mower with bad Baylor arm causing it not to dispense any ice. Replaced ice maker. Retested it and it passed all tests with no errors. Job comp
Near Ducor, CA 93218
Erick
Job Details:
11/14/2018
WASHER MAYTAG MVWC565FW1
Cycled unit through test cycle and found unit with off balance error causing unit not to spin on drain. Cycle through test cycle snd found unit right rear suspension not secured causing basket to be off balance. Re installed and secure suspension to to tub. Recalibrated main board and ran test cycle and it passed all tests with no errors. Job complete
Near Azusa, CA 91702
Tyler
Job Details:
11/14/2018
REFIRGERATOR WHIRLPOOL WRS588FIHZ00
Customer stated that the installer just installed and cut the ground off the power cord. Customer has already talked with store and store is going to reimburse customer due to not covered by warranty. Part needs to be transferred.; ordrng 1 WPW10242407 (cord-power)
Near Earlimart, CA 93219
Erick
Job Details:
11/14/2018
WASHER MAYTAG MDWX655DW1
"Installed new cap on unit. Cap is covered through s code. Unit is still having same issue, inspected wiring harness and it’s shorted causing motor and cap to go out. Unit will need new wiring harness and main board replaced. Cust decline further repairs. Job complete"
Near Glendora, CA 91741
Tyler
Job Details:
11/14/2018
REFRIGERATOR WHIRLPOOL KSSC42FTS02
Customer stated that the unit keeps clicking on and off. Per whirlpool service pointer 7nit needs new control board kit. Ordering kit in stock.; ordrng 1 W10801766 (cntrl-elec)
Near Delano, CA 93215
Erick
Job Details:
11/14/2018
WASHER GE GTW460ASJWW
Installed new board on unit. Retested it and it passed diagnostics tests cycle with no errors. Job complete
Near Delano, CA 93215
Erick
Job Details:
11/14/2018
DRYER GE GTD65GBPL0DG
Installed new board on unit. Programmed to proper model. Retested it snd unit is now cycling and heating with no errors. Job comp
Near Adelanto, CA 92301
Cesar
Job Details:
11/14/2018
WASHER MAYTAG MVWB835DW3
Customer instruct on function found off balance code and overload codes ran full test on unit all tested good
Near Palmdale, CA 93591
Patrick
Job Details:
11/14/2018
REFIRGERATOR WHIRLPOOL WRS325FDAW04
Customer having issues with the unit not wanting to cool properly. The problem is intermittent. When she turns thermostat off and then back on it works just fine. Sounds like it needs new thermostat. Quoted 250. Customer approved. Removed and replaced and tested unit. First forced into defrost then unplugged to make sure it fired up normally. All ops checked good
Near La Verne, CA 91750
Tyler
Job Details:
11/14/2018
DISHWASHER MAYTAG MDB4949SDZ0
Customer stated that the unit stopped mid cycle. Found unit will not drain and will not select drain cycle. Ordering drain pump and main control in stock.; ordrng 1 W10906430 (cntrl-elec) and 1 WPW10348269 (drain pump)
Near Lompoc, CA 93436
James
Job Details:
11/14/2018
WASHER MAYTAG MVWC565FW1
"Customer concerned about water levels and settings. Took customer thru settings and water levels. Customer happy with instructions. No dents, dings, or blemishes on or around unit."
Near San Fernando, CA 91340
Billy J.
Job Details:
11/14/2018
WASHER MAYTAG MVWC465HW2
Apon arrival cx stated unit not operating noticed hot water was turned off and unit had no fill long fill instructed cx unit needs both hot and cold water turned on no matter what job complete
Near Lompoc, CA 93436
James
Job Details:
11/14/2018
REFRIGERATOR WHIRLPOOL KRMF706ESS01
Found unit witch ice forming at back of icemaker and icemaker non functional. Ordering new ice maker and adapter kit and water valve via office. Will return 11-16 to install. ; schdld next appmnt for 11/16 FRI 3-5
Near Santa Clarita, CA 91321
Billy J.
Job Details:
11/14/2018
REFRIGERATOR KITCHENAID KRFC302ESS00
Apon arrival removed and replaced mullion and icemaker retested job complete unit functions as deaighned
Near Tracy, CA 95376
William
Job Details:
11/14/2018
DRYER MAYTAG MGDC300BW1
"replaced rollers with complete dryer repair kit, (roller, tension wheel, drum belt), tested dryer functions, tested ok, instructed cx on what dryer vent flex hose to buy.; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near Los Angeles, CA 91406
Michael
Job Details:
11/14/2018
DRYER MAYTAG MGDB835DW3
"Cx states u it would take too long too dry, and unit makes a lot of noise when in use.Tech found no unusual sounds coming from unit when empty.Cx is putting soaking wet clothing into dryer and additional weight of clothing can be heard by cx. Washer needs an updated control to fix wet clothing issue.Dryer has wrinkle guard turned on. Instructed cx on cycle settings and turned off wrinkle guard. Unit ops and heats as intended. Told Cx to take video if problem persist and call back. Unit ops are normal job complete"
Near Rancho Cucamonga, CA 91737
Tyler
Job Details:
11/14/2018
REFRIGERATOR KITCHENAID KBSN602EPA01
customer stated that their is still a small spot of frost on the top left corner of the liner just inside door. Door is sealing and whirlpool tech silicone the crack in cabinet. Called tech line to document. Customer is agitated and threatening to sue whirlpool. File number 7723437435.
Near Simi Valley, CA 93065
Aaron
Job Details:
11/14/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ05
"Unit is leaking water and air , ordered new reservoir asm ordered parts ; ordrng 1 W10753488 (reservoir)"
Near Palmdale, CA 93551
Patrick
Job Details:
11/14/2018
WASHER MAYTAG MVWB755DW
Removed and replaced latch assy. Tested unit. All ops checked good
Near Los Angeles, CA 91401
Michael
Job Details:
11/14/2018
DISHWASHER WHIRLPOOL WDT780SAEM2
Cx has two dish washers in the home. First visit was a different dish Asher.Cx states upper rack adjusters are broken.Tech finds upper rack adjusters broken.Ordering two adjusters W10712395Return 11/16/18 12-4 preferred; ordrng 2 W10712395 (adjuster)s
Near Bakersfield, CA 93311
James
Job Details:
11/14/2018
REFRIGERATOR KITCHENAID KRFF507ESS01
Replaced listed parts due to E-2 and handles will not tighten Tested ok
Near Bakersfield, CA 93311
James
Job Details:
11/14/2018
DISHWASHER GE ZBD0710N20SS
Replaced listed part Tested ok
Near Fresno, CA 93720
Chris
Job Details:
11/14/2018
DRYER MAYTAG MEDB755DW0
Customers dryer will not turn on. First check for proper voltage was checked out good. Still cannot get dry to turn on found I had power coming into board but not out also half the lights on the consul facia are not lighting up. Ordering parts listed informed customer one part might take up to two weeks to come in.; ordrng 1 W10802082 (cntrl-elec) and 1 W11035290 (panel-cntl)
Near Bakersfield, CA 93312
Jim
Job Details:
11/14/2018
RANGE WHIRLPOOL KCGS956ESS02
Defective part; ordrng 1 W10722087 (cooktop)
Near Bakersfield, CA 93314
Jim
Job Details:
11/14/2018
REFIRGERATOR FRIGIDAIRE FGHI2164QF1
Ice maker leaking. Replaced ice maker unit tested ok; used 1 241798231 (ICE MAKER) from stock
Near Hesperia, CA 92344
Cesar
Job Details:
11/14/2018
REFIRGERATOR KITCHENAID KSSP42QKS00
Replaced control and motor unit tested good at this time
Near Bakersfield, CA 93305
Dane
Job Details:
11/14/2018
REFIRGERATOR FRIGIDAIRE FGHS2631PF
Removed and replaced ice maker and water valve and tested unit. Unit functions normal now
Near Burbank, CA 91501
Raymond
Job Details:
11/14/2018
REFIRGERATOR WHIRLPOOL WRT519SZDW02
upon arrival cx showed tech a video of noise he was worried about. This noise sounded like normal evap noises when unit started up. COntacted Tebor SR 7723435600 and discussed. This is not typical for the unit to develop this sort of noise but with temps being proper and unit functioning and not being able to duplicate the noise unit is functioning as designed and should be used.
Near Los Angeles, CA 91605
Raymond
Job Details:
11/14/2018
WASHER WHIRLPOOL CAE2745FQ0
"Replaced motor and shifter, tested unit. Unit functions as designed."
Near Los Angeles, CA 91331
Raymond
Job Details:
11/14/2018
WASHER MAYTAG MVWB750YW0
"Replaced rotor, stator, lower harness and reps sensor. Tested unit unit functions as designed."
Near Bakersfield, CA 93308
James
Job Details:
11/14/2018
WASHER MAYTAG MVWC416FW0
Motor cooling fin is loose; ordrng 1 W10832724 (drive motor)
Near Bakersfield, CA 93309
James
Job Details:
11/14/2018
RANGE KITCHEN AID KECD867XBL02
Right rear element shorted damaged switch !!!!!!!!!!!!!!'!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! TWO MEN. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!; rqstng P&A on 1 WPW10204680 (elmnt-surf) and 1 WPW10234425 (switch-inf)
Near Bakersfield, CA 93309
James
Job Details:
11/14/2018
REFRIGERATOR FRIGIDAIRE FFHS2611LWMA
Fill tube leak ; rqstng P&A on 1 241796405 (tube-water fill)
Near Fresno, CA 93720
Chris
Job Details:
11/14/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0
"Customers issue is the dishwasher would not fill with water. Upon arrival I found dishwasher Water valve solenoid was not Engaging. I pulled kick panel found Loose wire connection. Corrected issue and then cycle washer on all functions tested good.Job complete. FYI, I had customer sign disclaimer had previous water damage to floor by dishwasher."
Near Bakersfield, CA 93312
Jim
Job Details:
11/14/2018
DRYER WHIRLPOOL WED8540FW0
F4E3 fault code which is a restricted vent. Ran test with vent on twice and it failedOrdering inlet and outlet thermistor ; ordrng 1 280148 (cutoff-tml) and 1 WP8557403 (thrmst-fix) and 1 WP8577274 (thermistor)
Near Fresno, CA 93730
Chris
Job Details:
11/14/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00
Customer had Concerns about doors not closing and also not lining up. I found Gasket on right side French door was not properly inserted all the way therefore causing door to stick out. Also refrigerator was out of level. I adjusted the feet on the refrigerator to make the doors aligned and level. Also installed filter for customer and went over all the Temperature settings in different functions of her new refrigerator. Job completed
Near Fresno, CA 93711
Chris
Job Details:
11/14/2018
WASHER FRIGIDAIRE EFLS627UIW0
On return visit replaced defective valve assembly. Reassembled hot and cold water supply houses cycled washer on everything checks out good now.Jobcomplete
Near Los Angeles, CA 91307
Kenneth
Job Details:
11/14/2018
OVEN KITCHENAID KODC304ESS00
Upon arrival. Customer informed me that unit was not starting. Tested unit. And found unit working properly. Found customer was not pushing the buttons hard enough. Also found button press tone off. Turned on button press tone and informed customer that they need to push harder. Informed her that if she does not hear a beep then she did not press the button. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician
Near Santa Clarita, CA 91354
Billy J.
Job Details:
11/14/2018
DRYER WHIRLPOOL MGDB980BW0
279834 apon arrival cx stated unit not heating or drying clothes I checked vent unit had good air flow inspected ignition unit was heating homed out gas coils and tested bad removed and replaced from truck stock retested job complete; used 1 279834 (2 COIL GAS VALVE SET) from stock
Near Azusa, CA 91702
Tyler
Job Details:
11/14/2018
REFIRGERATOR WHIRLPOOL WRS588FIHZ00
Customer stated that the user interface was making any tones. Instructed customer on how to turn sound on and how to set temps. All works good at this time.
Near Atascadero, CA 93422
George
Job Details:
11/14/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ06
"Found refrigerator not dispensing ice found auger motor flange strip need to replace auger motor. Ok to order part office to call customer wen part in.; ordrng 1 10114804 (motor,auger)"
Near Kingsburg, CA 93631
Irvin
Job Details:
11/13/2018
FRIGIDAIRE REFRIGERATOR LGHB2867TD
fOUND ICEMAKER NOT CYCLING MAKING THE WATER LINE IN CABINET FREEZE REPLACE ICEMAKER AND CLEARED LINE TESTED WORKING TO SPEC
Near Sanger, CA 93657
Timothy
Job Details:
11/13/2018
FRIGIDAIRE REFRIGERATOR FFHT2021TW
UNIT HAS A BAD EVAP MOTOR. REPLACED WITH PRE ID PART. UNIT CHECKS OK.
We serviced a
frigidaire refrigeraor FFHT2032TP1 EVAP FAN NOT RUNNING. REPLACED WITH PRE ID PART. UNIT CHECKS Ok
Near Fresno, CA 93702
Chris
Job Details:
11/13/2018
Near Bakersfield, CA 93306
Dane
Job Details:
11/13/2018
frigidaire oven LFGF3052TF
UPON ARRIVAL OF THE UNIT WAS DEAD. ACCESS CONTROL BOARD TO CHECK VOLTAGE AND FOUND MASSIVE COCK ROACH INFESTATION ON FORD SORTING IT OUT. COCKROACH INFESTATION NOT COVERED. CANNOT DOCUMENT WITH FRIGIDAIRE BECAUSE THEY ARE CLOSED FOR HOLIDAY. TOOK SEVERAL PICTURES OF INFESTATION. IT’S FOR CUSTOMER OF COD CHARGES IF THEY WOULD LIKE A RETURN VISIT BECAUSE WARRANTY WILL NOT PAY FOR A TRIP WITH PHOTOGRAPHED DOCUMENT EVIDENCE OF INVESTIGATION
Near Bakersfield, CA 93309
Dane
Job Details:
11/13/2018
FRIGIDAIRE REFRIGERATOR LGHB2867PF0
FREEZER DOOR GASKET NOT SEALING CORRECTLY, USED HEAT GUN TO REFORM GASKET, REMOCED LARGE BLOCK OF ICE, DUE TO A GAP IN GASKET, NOW WORKING AS DESIGNED LM)
Near Visalia, CA 93291
Enrique
Job Details:
11/13/2018
FRIGIDAIRE REFRIGERATOR FFHB2750TD3
ICE MAKER WAS NOT FILLING UP WITH WATER , VALVE SOLENOID STUCK CLOSED . INSTALLED NEW INLET VALVE . ALL FUNCTIONS CHECKED NORMAL AT TIME OF SERVICE . NO LEAKS
Near Santa Maria, CA 93458
James
Job Details:
11/13/2018
FRIGIDAIRE REFRIGERATOR FFHT1814TW0
FOUND UNDO UNIT NOT COOLING IN REFRIGERATOR COMPARTMENT. FOUND FREEZER EVAP FAN FROZEN IN ICE AND ALL AIR CHANNELS BLOCKED. DEFROSTED AIR PATHS WITH STEAMER AND REPLACED EVAP MOTOR. REPLACED THERMOSTAT. INFORMED CUSTOMER TO ALLOW 24 HOURS FOR COOLING
Near Atascadero, CA 93422
George
Job Details:
11/13/2018
ge ice maker PSS28KSHECSS
FOUND REFRIGERATOR NOT MAKING ICE FOUND ICE MAKER CONNECTOR NOT INSERTED ALL THE WAY REPOSITION RETESTED CHECK OUT OK COMPLETE FILL ADVANCE CHECK OK COMPLETE NO DENTS OR DINGS CAUSE BY TECH
Near Fresno, CA 93706
Irvin
Job Details:
11/13/2018
frigidaire refrigerator FFGF3052TSA
THE LEFT BURNER LOST IGNITER. THE SPARK MODULE FAILED. REPLACED PART TEST, PASSED. ALL OPS NORMAL
Near Bakersfield, CA 93306
Jim
Job Details:
11/13/2018
whirlpool refrigerator WSF26C3EXF01
DEFROST DRAIN FLAPPER WAS CLOSED DUE TO HEAT FROM THE COMPRESSOR. REMOVED FLAPPER AND INSTALLED A PEA TRAP; USED 1 W10619951 (TUBE DRAIN) FROM STOCK
Near Visalia, CA 93291
Enrique
Job Details:
11/13/2018
FOUND BI METAL OL NEED HARNESS AND FAN; ORDRNG 1 W11087438 (MOTOR-EVAP)|INSTALLED EVAP MOTOR TESTED NO ERROR CODES WORKING TO SPECIFICATIONS
Near Tulare, CA 93274
Enrique
Job Details:
11/13/2018
FRIGIDAIRE DISHWASHER FGID2466QF6A
there 11/8 THU, 8:08 to 8:45, Inspected a Frigidaire dishwasher . Not powering on . Found disconnected neutral wire . I connected the power cord wires . All functions tested normal . No leaks . ; Job Cmpltd
Near San Luis Obispo, CA 93405
George
Job Details:
11/13/2018
WHIRLPOOL WASHER WFW95HEDW
FOUND WASHER WITH ERROR F9E1 TOO MUCH SOAP IN UNIT REMOVE RETESTED CHECK OUT OK COMPLETE NO DENTS OR DINGS CAUSE BY TECH
Near Mendota, CA 93640
Irvin
Job Details:
11/13/2018
FRIGIDAIRE RERFIGERATOR FFHT2032TP1
THE FRESH FOOD SECTION IS WARMISH. THE FREZER IS COLD. THE LIGHTS ARE ON COMPRESSOR RUNNING. NO EVAP MOTOR FAN OPERATING. CHECKED POWER TO THE FAN MOTOR RED/WHITE TO BLUE CORRECT 120V, FAN SEIZED. REPLACING FAN MOTOR. ; ORDRNG 1 242077702 (MOTOR)|REMOVED POWER, REMOVED FAILED EVAP MOTOR. INSTALLED MOTOR. COMPLETED ASSEMBLY. FANS ON AIR CIRCULATING
Near Clovis, CA 93619
Chris
Job Details:
11/13/2018
frigidaire refrigerator LGHD2369TF3
,PRODUCT TEMPERATURE IT WAS LIKE 20°. REMOVED AND REPLACED AND REPLACED THERMISTOR AND TOWER AND SEAL. REASSEMBLED ALL SHELVING AND DRAWERS. HAVING CUSTOMER MONITOR TEMPERATURE READING.. JOB COMPLETED
Near Fresno, CA 93730
Chris
Job Details:
11/13/2018
frigidaire refrigerator FFHB2750TS3
CUSTOMERS ISSUE IS ICEMAKER QUIT PRODUCING ICE IN REFRIGERATOR COMPARTMENT. ONCE I PULLED ICE CONTAINER OUT NOTICE ICEMAKER WAS IN A 45° ANGLE. REMOVE AND RESET PLACED ICEMAKER TESTED FOR PROPER FUNCTION EVERYTHING CHECKS OUT GOOD. JOB COMPLETE
Near Victorville, CA 92395
Cesar
Job Details:
11/13/2018
haier freezer IF50CM23NW
COMPRESSOR IS LOCKED DRAWS 5.5 AMPS DOES NOT TURN DETERMINED FAILED COMPRESSOR COMPONENTS FOR THE UNIT ARE NOT AVAILABLE SEALED SYSTEM IS NOT SERVICEABLE ON THIS ITEM
Near Barstow, CA 92311
Cesar
Job Details:
11/13/2018
GE DISHWASHER GDT695SFL4DS
FOUND CHECK VALVE ON DRAIN HOSE WAS NOT CUT PROPERLY STILL HAS RUBBER HOLDING IT ON 2 ENDS INSTEAD OF JUST ONE NOT ALLOWING VALVE TO OPEN DURING DRAIN CUT OFF SECOND RUBBER END TO ALLOW VALVE TO OPEN UNIT TESTED GOOD
Near Bakersfield, CA 93306
Dane
Job Details:
11/13/2018
FRIGIDAIRE REFRIGERATOR FFHS2611PF
CYCLED UNT SND FOUND IT MAKING NOISE AT EVAP FAN. ACCESED FAN AND FOUND BROKEN FAN BLADE CAUSING MOTOR TO EXCESSIVELY VIBRATE. ALSO FOUND DISPENSER SHAFT TO BIN CRACKED CAUSING IT NOT TO DISPENSE ICE. BIN WILL ALSO NEED TO B REPLACED; SCHDLD NEXT APPMNT FOR 11/9 FRI !|INSTALLED NEW ICE BIN. RETESTED IT AND IT NOW DISPENSES BOTH TYPES OF ICE. JOB COMPLETE
Near Bakersfield, CA 93305
Dane
Job Details:
11/13/2018
FRIGIDAIRE REFRIGERATOR LFSS2612TF0
upon arrival of the unit was not making ice. Found icemaker was getting voltage but would not cycle. Removed and replaced ice maker and tested unit. Unit functions normal, however water flow is slow. Installed filter for a customer. Charge customer for filter; Job COMPLETED
Near Santa Maria, CA 93458
James
Job Details:
11/13/2018
GE FREEZER GSS25LSLSS
CUSTOMER CONCERENED BECAUSE THEY COULD SEE THE GLOW FROM THE DEFROST AND FELT IT GETTING WARM ON BACK PANEL. TESTED UNIT AND FOUND IT TO BE OPERATING AS INTENDED. NO DENTS, DINGS, OR BLEMISHES ON OR AROUND UNIT CAUSED BY TECH
Near Victorville, CA 92392
Cesar
Job Details:
11/13/2018
ROPER WASHER RTW4516FW1
LATCH STRIKE ON LID NOT LINING UP WITH LATCH CAUSING LID NOT TO CLOSE FOUND STRIKE IS LOOSE AND HAD MOVED TO WHERE IT NO LONGER LINED UP WITH LATCH TIGHTEN SCREWS AND KIND STRIKE WITH LATCH UNIT TESTED GOOD
Near Dos Palos, CA 93620
Irvin
Job Details:
11/13/2018
frigidaire air conditioner FFRE18L3S20
CX REPORTS A LOW NOISE FROM THE UNIT. CHECKED THE UNIT FOR OPERATION, ALL OPS NORMAL. RAN UNIT IN THE A/C MODE LOWEST SETTTING FOR TEN MINUTES. TURNED OFF OBSERVED, NO VIBRATION OR ODD SOUNDS. THE UNIT IS INSTALLED PROPERLY. THE LARGE FAN BLADE OUTSIDE OF THE HOME IS TURNING IN THE WIND WHEN WINDS ARE HIGH, CAUSE OF ISSUE. CX INSTRUCT ON SOURCE OF SOUNDS, CX IS SATISFIED. ALL OPS NORMAL.
Near Bakersfield, CA 93304
Dane
Job Details:
11/13/2018
FRIGIDAIRE REFRIGERATOR LFTR1821TF0
UPON ARRIVAL THE CUSTOMER WAS COMPLAINING OF TWO SEPARATE NOISES ONE WAS A NOISY EVAPORATOR FAN MOTOR. THE SECOND WAS THE SOUND OF THE REFRIGERATION EXPANDING WOULDN’T . CALL TECH-SUPPORT WITH ABOVE FILE NUMBER FOR REFRIGERANT EXPANDING NOISE. AS ADVISED BY TECH-SUPPORT THIS NOISE IS NORMAL AND IT IS IN THE USE AND CARE GUIDE. UNIT FUNCTIONS NORMAL PLEASE INFORM CUSTOMER OF COD VISITS IF THEY WOULD LIKE US TO RETURN FOR REFRIGERATION POPPING SOUNDS, Job Cmpltd
Near Bakersfield, CA 93313
Dane
Job Details:
11/13/2018
Near Lamont, CA 93241
Dane
Job Details:
11/13/2018
frigidaire refrigerator FFTR1821TW
UPON ARRIVAL THE UNIT WAS NOT COOLING. COMPRESSOR WAS NOT TURNING ON. START DEVICE SHORTED AND TOOK OUT CONTROL. UNIT NEEDS NEW START DEVICE AND NEW CONTROL; ORDRNG 1 297259528 (CONTROLLER) AND 1 5304504513 (CONTROL BOX)
Near Pomona, CA 91767
Tyler
Job Details:
11/13/2018
REFRIGERATOR WHIRLPOOL WRF535SMBM00
Customer stated that the ice maker is making too much ice. Found shut off arm was out of ice maker module. Fixed and tested all works good at this time. Job complete.
Near Glendora, CA 91741
Tyler
Job Details:
11/13/2018
REFRIGERATOR WHIRLPOOL WRB322DMBM00
Customer stated that unit is making noise. Found unit is not hooked up to water and ice maker was cycling. Shut off ice maker for customer. All works good at this time. Job compelte.
Near La Verne, CA 91750
Tyler
Job Details:
11/13/2018
REFRIGERATOR WHIRLPOOL WRT571SMYB00
"Customer stated that the unit is not cooling. Found leak in the sealed system at the evaporator. Removed and replaced evaporator, dryer and compressor. Vacuumed system and charged with Freon. Tested all works good at this time; used 4 134A (REFRIGERANT ), and 1 AF1200 (TUBE EXTENSION) from stock"
Near Upland, CA 91784
Tyler
Job Details:
11/13/2018
MW OVEN COMBO WHIRLPOOL WOC54EC7AS02
Customer stated that oven will not turn on. Found error code for internal error. Per tech line reset power and tested. Preheated oven to 350 all works good at this time.
Near Rancho Cucamonga, CA 91737
Tyler
Job Details:
11/13/2018
ICE MAKER KITCHENAID KUIX305ESS2
"Customer stated unit is not making ice. When testing found reservoir cap was off. Reinstalled cap and cycled ice maker. Ice maker has started to make ice. All works,good at this time."
Near Claremont, CA 91711
Tyler
Job Details:
11/13/2018
REFRIGERATOR WHIRLPOOL WRF992FIFM00
Customer stated that ice bin is stuck in door and dispenser is leaking. Found broken water line in door causing leak and bin is stuck in door. Ordering door; ordrng 1 W10872957 (dor-fip) and 1 W10911314 (ice-contnr)
Near La Verne, CA 91750
Tyler
Job Details:
11/13/2018
WASHER WHIRLPOOL WFW75HEFW0
Customer stated that the user interface is sensitive to touch and won’t always power on. Found power and start buttons don’t always work ordering interface.; ordrng 1 W10911021 (panel-cntl)
Near San Fernando, CA 91340
Raymond
Job Details:
11/13/2018
WASHER MAYTAG MVWC565FW1
Cx cancelled at door. job compelete
Near Los Angeles, CA 91605
Raymond
Job Details:
11/13/2018
DISHWASHER WHIRLPOOL MDBTT59AWW
"Wash motor did in fact come with seal kits. Replaced wash motor and provided seal kits and tested, unit functions as designed."
Near Los Angeles, CA 91602
Raymond
Job Details:
11/13/2018
DISHWASHER WHIRLPOOL WDT970SAHZ0
Upon arrival dishes still had grime after cycle. Inspected and found no fault codes. Found cx not priming hot water and unit washing with cold water. Cx also not using rinse aid which causes bad dry performance. Instructed cx on proper use and care of unit. Unit functions as designed at time of service.
Near Burbank, CA 91504
Raymond
Job Details:
11/13/2018
DRYER AMANA NGD4655EW2
"Upon arrival unit making noise when in use, found belt had slipped off of tensioner. Secured belt and instructed cx on proper loading of unit. Unit functions as designed."
Near Lancaster, CA 93535
Patrick
Job Details:
11/13/2018
REFRIGERATOR WHIRLPOOL GS5SHAXTL01
Removed and replaced ice container and door chute. Tested unit. All operations checked good
Near Lancaster, CA 93536
Patrick
Job Details:
11/13/2018
N/A N/A WTW4820XQ0
Removed and replaced suspension. Tested unit. All operations checked good
Near Bakersfield, CA 93306
Patrick
Job Details:
11/13/2018
OVEN FRIGIDAIRE FFET2725PB
Removed and replaced glass. All ops checked good
Near Glendale, CA 91206
Raymond
Job Details:
11/13/2018
RANGE JENN-AIR JGRP436WP01
"Replaced fan motor and tested, motor making noise and unit still throwing error code. Need to replace Appliance manager and blower; ordrng 1 W10888661 (cntrl-elec) and 1 WPW10245511 (blower)"
Near Bloomington, CA 92316
Kevin
Job Details:
11/13/2018
REFRIGERATOR MAYTAG MFI2570FEZ06
Unit is making noise during operation. Customer just purchased unit and has no water hooked to unit. Customer was hearing the water valve humming while the ice maker tried to fill. I turned off ice maker and instructed customer on noise. All tests good.
Near Burbank, CA 91501
Raymond
Job Details:
11/13/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM00
"upon arrival unit would have particles inside water and ice for some time after changing water filter. Contacted Kevin SR 7723425696 and discussed, was informed this is the filter causing and cx should replace filter if it’s bad. Cx wants filter ordered; ordrng 1 F2WC9I1 (filter)"
Near San Bernardino, CA 92411
Kevin
Job Details:
11/13/2018
WASHER MAYTAG MVWX655DW1
Customer concerned with water levels and wash performance. I tested unit. All tests normal. Instruct customer on normal water levels and use and care. Washer is working as designed.
Near Moreno Valley, CA 92553
Kevin
Job Details:
11/13/2018
REFIRGERATOR WHIRLPOOL WRS325SDHZ00
Customer stated the RC was too warm. I took temp readings and both RC and FC are normal temps. All tests good. Instruct customer on normal temps and how to adjust temps as needed.
Near Riverside, CA 92509
Kevin
Job Details:
11/13/2018
KITCHEN WHIRLPOOL WDT730PAHZ0
Detergent drawer broken on dispenser. Failed dispenser. Removed and replaced detergent dispenser. Tested unit. All tests good.
Near Riverside, CA 92507
Kevin
Job Details:
11/13/2018
WASHER MAYTAG MVWB765FW0
Not all buttons are responsive on touch panel. I verified proper voltage to user interface. Failed interface. Removed and replaced console assembly. Tested unit. All tests good.
Near Moreno Valley, CA 92555
Kevin
Job Details:
11/13/2018
RANGE - GAS WHIRLPOOL WFG505M0BS3
Customer said flames on burners were too big. I went through and adjusted flame size on all burners to proper flame levels. All tests good.
Near Palmdale, CA 93550
Patrick
Job Details:
11/13/2018
DRYER AMANA NGD4655EW2
Found the dryer not heat and the front panel not secured. Checked out unit and found failed gas coil. Needs new one. Checked from panel. Needed to be secured. Secured. But it needs new seal ; ordrng 1 279441 (bearing ring) and 1 WPW10328463 (coil-valve)
Near Palmdale, CA 93551
Patrick
Job Details:
11/13/2018
WASHER MAYTAG MVWB755DW
Found 5e customer having issues with a tick noise and unit shuts itself down after flashing a f5 error. Checked errors and all errors for latch are present. Needs new latch ; ordrng 1 W10810403 (lid lock assembly)
Near Moreno Valley, CA 92555
Kevin
Job Details:
11/13/2018
M/W OTR WHIRLPOOL WMH31017FS2
Customer was concerned with console noise when pressing buttons. I found console not all the seated in slots on cabinet. I corrected console placement. Tested unit. All tests good. Also informed customer on how to remove filter and replace.
Near Los Angeles, CA 91335
Kenneth
Job Details:
11/13/2018
DRYER WHIRLPOOL WGD5000DW3
"Found unit sensor dry not causing proper advancement of timer due to shorted control board. Replaced timer and control, and tested unit. Unit is now operating normally and customer approves function at this time."
Near Los Angeles, CA 91306
Kenneth
Job Details:
11/13/2018
RANGE WHIRLPOOL WVW51UC0FS1
Found unit resonating through venting. Motor is viberating and causing viberations through the wall. Informed customer that he will need to secure unit and venting to the wall better to regent viberations throughout. All padding and motor checked ok and only getting getting noise on hig. Informed customer and customer is not to thrilled. Unit is working properly. Documented with techline. SR 7723420293 - Sterling
Near Los Angeles, CA 91304
Kenneth
Job Details:
11/13/2018
DRYER WHIRLPOOL MGDE500VW2
Found unit making squeaking noise due to excessive lint built up in blower. Motor was trying to spin dryer drum faster then it could due to drag in the blower. Removed excessive lint and tested unit. Unit is working properly. Customer approves function at this time. Customer has a clogged vent. Informed customer to different company for vent cleaning due to not having vent brushes.
Near Los Angeles, CA 91367
Kenneth
Job Details:
11/13/2018
OVEN KITCHEN AID KEBS277BBL0
Found unit with an F1E0. Tested and found either main board or touch panel to be faulty. Found unit with a discontinued kaypad. And discontinued control board. Informed customer that unit will not be able to be repaired.
Near Bodfish, CA 93205
Jim
Job Details:
11/13/2018
MICROWAVE WHIRLPOOL WMH31017FW0
Replaced cracked door and panel. Unit tested and looks ok
Near Bakersfield, CA 93313
Jim
Job Details:
11/13/2018
MICROWAVE OVEN FRIGIDAIRE FGMV175QFA
"Replaced door switches, holder and fuses. Unit tested ok"
Near Bakersfield, CA 93313
Jim
Job Details:
11/13/2018
M/W OTR WHIRLPOOL WMH31017FS0
Replaced magnetron and diode. Unit tested ok
Near Bakersfield, CA 93313
Jim
Job Details:
11/13/2018
WASHER MAYTAG MVWB766FW1
Replaced control board and replaced pressure hose. File number 7723424238 . Fault code of overloading after the board was changed and the unit ran one cycle of her normal load. Per whirlpool it is a customer issue of overloading