Near Camarillo, California 93012
Hector Zuleta
Job Details:
02/11/2020
REFRIGERATOR WHIRLPOOL WRF540CWHZ02
"Customer states fresh food compartment doors (Gap in between both doors) are not the same (Top & Bottom). I checked the unit and there is a difference of probably 1/8 of an inch of the gap in between the doors (Top & Bottom), I adjusted the doors but it doesn’t get closer. Both door gaskets are perfectly making contact with the cabinet and the refrigerator is cooling properly. I contacted the Tech Line (SR#7727112731) he recommended to inform the customer to call the Whirlpool Customer Service. I also contacted the Trade Partner (SR #7727062663) and they will follow the Tech Line recommendation."
Near Glendale, California 91201
John
Job Details:
02/11/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
"The customer is concerned of items freezing inside the refrigerator section. She lowered the temperature, but then things started melting inside the freezer. Replacing the main controller. Ordering part; ordrng 1 W11023172 (cntrl-elec) and 1 WPW10384183 (thermistor)"
Near Westlake Village, California 91361
Hector Zuleta
Job Details:
02/11/2020
COOKTOP JENN-AIR JGD3430GS00
"Replaced Spark Module (WPW10475147), and Harness Wire with the Electrodes (Supply by the customer (Manufacture sends to the customer)). Tested ok."
Near Westlake Village, California 91361
Hector Zuleta
Job Details:
02/11/2020
REFRIGERATOR KITCHENAID KFIS29PBMS00
"Customer states fresh food compartment not cooling enough. I checked the unit and I found an Iced Up Fresh Food Compartment Evaporator. I spoke with the customer, unit with multiples repairs, advised customer that after the repair is possible that the same problem can occur again depending in the levels of moisture in the air. The management company will contact the owner for a possible replacement of the unit.."
Near Los Angeles, California 91311
Danny
Job Details:
02/11/2020
KITCHEN KITCHENAID KCGC558JSS00
Unit keeps sparking auger burner is on Test power supply and it is ok and grounded Try adjusting burner and still clicking Need to order parts and rs call ; ordrng 1 W10892340 (IGNITER ) and 1 W10903728 (SWITCH) and 1 W11121317 (SPARK MODULE ) and 1 W11344746 (BURNER HEAD) and 1 W11381273 (ORIFICE REAR CENTER)
Near Ripon, California 95366
Lance
Job Details:
02/11/2020
REFRIGERATOR KITCHEN AID KRMF706EBS01
"Fixed- replaced RC +FC evap motors, icemaker. Powered on unit and has began cooling. Customer to do more cleaning of shelving and says they will put all shelves back in. Unit now fully operational, please allow 36hrs for cooling."
Near Glendale, California 91203
Leon
Job Details:
02/11/2020
WASHER MAYTAG MHW5500FC1
Cx states that unit is not working properly.After running diagnostic check find that bellow is out of position and missing clamp also Cx states about discoloration of detergent drawer Technical Service Pointer #: W11025472; ordrng 1 W10884715 (inlet) and 1 W11218344 (clamp) and 1 W11266654 (clamp) and 1 WPW10237499 (bellow)
Near Modesto, California 95355
Lance
Job Details:
02/11/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
"Fixed-extension shut off arm was dislocated from icemaker assembly causing intermittent ice production problems. Repaired and adjusted shut off arm and extension bar, Ran and cycled ok. Fan and thermistor tests passed ok . Unit now fully operational working as designed, ice maker now cycling and filling with water. please allow 24hrs for ice production"
Near Merced, California 95340
Kenneth
Job Details:
02/11/2020
DISHWASHER KITCHENAID KDTM354DSS5
Custimer had floor lifting a bit in front of dishwasher. Was concerned about leaking. Tested unit found no leak. Instructed customer that excessive suds was found. Adjusted rinse aid dispense and instructed customer to put dishes in dishwasher a bit dirtier. Customer approves.
Near Los Angeles, California 90027
Leon
Job Details:
02/11/2020
WASHER WHIRPOOL WFW3090JW
Wrong information about unit.Cx will provide POP for next visit or will contact to us via email.Cx states that unit is not working properly.After running diagnostic check find that unit is locked and console buttons are not functioning ; ordrng 1 W11334214 (CCU)
Near Glendale, California 91201
Leon
Job Details:
02/11/2020
RANGE WHIRLPOOL WEE510S0FB2
Cx states that unit is not working properly.Unit moved to other room with no electric outlet available.Cx states that front console gets hot and unit won’t light up.Ordering control panel and thermal fuse will use on return visit.Cx must move the unit to other room ; ordrng 1 W10894098 (cntrl-elec)
Near Los Banos, California 93635
Kenneth
Job Details:
02/11/2020
OVEN WHIRLPOOL WFE505W0HS1
Found unit with oven door not closing. Unit has busted hinge. Replaced both left and right h in nge with Pre-ID and tested unit. Unit is now working properly. Customer approves functions
Near Lathrop, California 95330
William
Job Details:
02/11/2020
M/W OTR AMANA AMV2307PFW2
"Tested voltage to light socket & bulb, found voltage, checked all connections, control brd not switching properly, ordered control & line filter brd for unit; ordrng 1 W10422269 (filter) and 1 W10849846 (cntrl-elec)"
Near Kerman, California 93630
Irvin
Job Details:
02/11/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00
"The bail arm holder on fill cup is broken. The bail arm is not operating. Removed ice maker, and bail arm. Replaced both. All ops and functions normal."
Near Modesto, California 95358
William
Job Details:
02/11/2020
FREEZER WHIRLPOOL WRF767SDHZ00
"Found freezer led out on unit, ordered led module for unit.; ordrng 1 W11205083 (module)"
Near Los Angeles, California 91602
John
Job Details:
02/11/2020
WASHER MAYTAG MLE2000AYW
The retainer spring for the wax motor around the door switch. Was loose. Install the spring properly the washer tested good.
Near Los Angeles, California 91604
John
Job Details:
02/11/2020
WASHER WHIRLPOOL WTW5900TW0
"The wash machine has a bad gear case. The bolt for the agitator is frozen and rusted. It will have to be broken off to remove the bolt. That being said, the washer is in excellent shape. But just need these parts to repair it."
Near Lancaster, California 93536
Jonathan
Job Details:
02/11/2020
WASHER WHIRLPOOL WTW5000DW2
Found loose connection to water valve. Fixed connection. Tested unit and is working properly
Near Lancaster, California 93535
Jonathan
Job Details:
02/11/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV
Found defective ice maker. Replaced defective ice maker. Tested unit and is working properly.
Near Tulare, California 93274
Enrique
Job Details:
02/11/2020
WASHER WHIRLPOOL WTW4816FW2
"Inspected whirlpool washer . Customer concerns , unit not powering on . Shorted control board . ; ordrng 1 W11170319 (cntrl-elec)"
Near Camarillo, California 93010
Joe
Job Details:
02/11/2020
DRYER WHIRLPOOL WGD8000DW3
Replaced parts unit is now functioning as designed. Job complete.
Near Tulare, California 93274
Enrique
Job Details:
02/11/2020
DISHWASHER WHIRLPOOL KDTM404ESS3
"Inspected kitchenaid dishwasher . Customer concerns , not starting wash cycles . Found miscommunication between door latch switch and control board . Need to replace both parts at same time .; ordrng 1 W10854228 (cntrl-elec) and 1 WPW10653840 (door latch)"
Near Visalia, California 93291
Enrique
Job Details:
02/11/2020
REFRIGERATOR KITCHENAID KBFN502ESS01
"Inspected built in kitchenaid refrigerator . Customer concerns , freezer frosting up , and RC doors not closing correctly . Door mullion is broken . I replaced freezer thermistor , need mullion and hinge bracket .; ordrng 1 W10732108 (rail-mulln) and 1 W11173560 (bracket)"
Near Clovis, California 93619
Andrew
Job Details:
02/11/2020
COOKTOP WHIRLPOOL WCG55US6HS
Customer stated at center grate was cracked. Found center grate cracked. Removed and replaced center left and right grate on cooktop.
Near Mendota, California 93640
Irvin
Job Details:
02/11/2020
REFIRGERATOR WHIRLPOOL WRS325SDHZ01
CX reports the fresh food section can either freeze or get warming in the fresh food section. The dampener gear are stripped. Replaced the dampener installed and reposition thermostat all ops normal.
Near Mendota, California 93640
Irvin
Job Details:
02/11/2020
WASHER WHIRLPOOL WTW7000DW3
"F3/E2- inlet water temp fault, F0/E4-spin limited by water temp, F7/E9- locked rotor. Cx says the unit is leaking internally. Confirmed the inlet valve is leaking into the unit. Error codes says temp issue. Confirmed issue. Replaced inlet assembly. Test and calibrated unit. All ops normal."
Near Firebaugh, California 93622
Irvin
Job Details:
02/11/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01
Removed power from fridge. Installed replacement parts. Assembled unit powered. Cycled on. All ops normal.
Near Merced, California 95348
Kenneth
Job Details:
02/11/2020
MICROWAVE WHIRLPOOL CAE2745FQ0
Installed control board and was able to test unit. Found lid lock issue. Ordering new lid lock. Rescheduled customer for wednesday 2-12-20; ordrng 1 WPW10482836 (Latch)
Near Fresno, California 93722
Irvin
Job Details:
02/11/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
Removed damaged fresh food door. Installed replacement. All ops and seals normal.
Near Atwater, California 95301
Kenneth
Job Details:
02/11/2020
DISHWASHER WHIRLPOOL WDT970SAHV0
Found unit with broken adjuster kit. Ordering new adjuster kit. Rescheduled customer for Wednesday 2-12-20; ordrng 1 W10712395 (Adjuster)
Near Fresno, California 93722
Irvin
Job Details:
02/11/2020
WASHER WHIRLPOOL WTW4950HW1
CX says the unit is bouncy. Found failed suspension. Installed replacement suspension. Calibrated unit. All ops normal.
Near Fontana, California 92335
Rod
Job Details:
02/11/2020
WASHER MAYTAG MVWC565FW0
Won’t spinConfirmed Found loose connection in console. Tightened connection and tested as designed.
Near Los Banos, California 93635
Kenneth
Job Details:
02/11/2020
WASHER WHIRLPOOL WTW5000DW1
Found unit not spinning cloths out die to worn hub. Ordering new hub. Washplate seized. Will need to be broken off. Ordering new washplate. Reacheduked customer for thursday 2-13-20; ordrng 1 W10752283 (Washplate) and 1 W10528947 (Hub)
Near Turlock, California 95382
Lance
Job Details:
02/11/2020
DRYER WHIRLPOOL WED49STBW1
"Fixed- found faulty hi limit thermostat. Replaced thermostat, ran and tested. Unit is now fully operational"
Near Fresno, California 93711
Irvin
Job Details:
02/11/2020
REFRIGERATOR KITCHENAID KBRC36FTS05
Ice maker is not making ice. The optics passed test. Replaced IM. TUENED ON optics. Allow 24 hrs for unit to produce ice.
Near Fresno, California 93704
Irvin
Job Details:
02/11/2020
REFRIGERATOR KITCHEN AID KBRO36FMX00
Cx says t(entice maker is not operating. Bypassed water valve no water. Installed replacement valve. Water is flowing. Cycled IM. filled. All ops. Good.
Near Riverside, California 92505
Rod
Job Details:
02/11/2020
RANGE WHIRLPOOL WFG540HQES1
Temps seem off......not cooking food fast enough.Confirmed Calibrated control to close in temp within 30 degrees above factory offset.Surface burners are calibrated from factory and are as normal adjustment
Near Lancaster, California 93536
Jonathan
Job Details:
02/11/2020
RANGE WHIRLPOOL WFG320M0BW2
Replaced defective bulb. Found defective housing.; ordrng 1 W10856866 (sockt-lite)
Near Riverside, California 92507
Rod
Job Details:
02/11/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
Not related to last visit. Ice bucket will not come outConfirmed Ice bucket frozen Leave machine off for a couple days so as to thaw icemaker cover and bucket. Found door seal torn and allowing warm air into ffd compartment.......Ordering ffd dr gasket water valve and icemakerReschedule for Monday 10Feb2020 7:00-11:0am only; ordrng 1 W10830274 (gasket-fip) and 1 W11043013 (valve) and 1 WPW10300024Returned to replace parts indicated and test op as designed icemaker appeared operational without leaks.
Near Moreno Valley, California 92555
Rod
Job Details:
02/11/2020
M/W OTR WHIRLPOOL WMH32519HZ3
Range hood lamp does not operate consistently Confirmed Escrow closed on February 27 2019 Consumer actually moved in in March. Light bulb was burnt out due to not being secured completely in bulb holder Cx never had to change till now........they will change out bulb at their convenience. Was told by whirlpool that the service call was covered this one time only
Near Moreno Valley, California 92551
Rod
Job Details:
02/11/2020
DISHWASHER WHIRLPOOL WDF520PADM3
"Severe mold infestation black mold climbing up walls and cabinet behind and under product.Health hazard exists to consumer and anyone servicing/repairing product "
Near Fresno, California 93727
Andrew
Job Details:
02/11/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ07
Cx stated fountain has constant drip. Ran water dispenser and pressure was fine. Ordering reservoir and water line break. ; ordrng 1 W11346622 (RESERVOIR )
Near Clovis, California 93612
Andrew
Job Details:
02/11/2020
REFRIGERATOR WHIRLPOOL MZF34X16DW04
Cx stated unit not cooling properly. Found evap frosted over. Found open heater in unit. Ordering heater and will install control on return visit. ; ordrng 1 WPW10316428 (heater)
Near Fresno, California 93705
Irvin
Job Details:
02/11/2020
WASHER MAYTAG MVWC565FW2
"F0/E2-suds F7/E7X NOT @ TARGET SPEED. Cleared codes. Ran 7nit components, all operational. CX INSTRUCT IN THE FEATURES AND FUNCTIONS OF THE UNIT. EXTRA RINSE IS ESPECIALLY COVERED. ALL OPS NORMAL."
Near Victorville, California 92392
Darren
Job Details:
02/11/2020
MICOWAVE OVEN WHIRLPOOL MH6150XHQ-1
Unit is arcing in the wave guide (frame) no repairable failure. Installed part number- 8172155.
Near Victorville, California 92392
Darren
Job Details:
02/11/2020
WASHER MAYTAG MVWB855DC3
"Removed obstruction from drain pump,checks out okay."
Near Hilmar, California 95324
Lance
Job Details:
02/11/2020
REFRIGERATOR KITCHENAID WRV986FDEM01
"Tech line sr#7727113531Found freezer Liner And interior foam melted upper near evaporator. 6 inch is diameter, And is Not repairable due to the extent of liner melted causing defrost issue. "
Near Visalia, California 93291
Enrique
Job Details:
02/11/2020
REFRIGERATOR AMANA AFI2539ERM01
Installed central electric rc door gasket and bin . All functions tested normal at time of service . No leaks .
Near Apple Valley, California 92308
Darren
Job Details:
02/11/2020
REFRIGERATOR KITCHENAID KRSC503ESS01
"Replaced housing and installed customers filter, checks out good."
Near Santa Maria, California 93458
George
Job Details:
02/11/2020
RANGE WHIRLPOOL WFG515S0EW1
Installed parts tested check out ok complete. No dents or dings cause by tech.
Near Lancaster, California 93535
Jonathan
Job Details:
02/11/2020
WASHER MAYTAG MVWB765FW3
Found defective water valve. Replaced defective valve. Tested unit and is working properly.
Near Lancaster, California 93535
Jonathan
Job Details:
02/11/2020
DRYER MAYTAG MGDC465HW0
Found loose to igniter. Fixed connection. Tested unit and is working properly.
Near Los Angeles, California 91406
Raymond
Job Details:
02/11/2020
REFRIGERATOR KITCHENAID KRFF707ESS01
"Upon arrival cx states deli drawer doesn’t open and close properly, found loose deli hinges, secured hinges and tested, unit functions as designed."
Near Riverside, California 92506
Rod
Job Details:
02/11/2020
DRYER WHIRLPOOL MLG2000AWW
Won’t heatConfirmed.......gas valve won’t sustain gas flow........stuck shut.Ordering gas valve. ; ordrng 1 WP306176 (valve- gas)
Near Calabasas, California 91302
Danny
Job Details:
02/11/2020
DRYER MAYTAG MED5630HW1
Dryer vent keeps falling off Found vent off the dryer Reinstall vent into the dryer and secured it with the clamp Dryer is working and venting properly
Near Los Angeles, California 91324
Danny
Job Details:
02/11/2020
REFRIGERATOR WHIRLPOOL WRT111SFDM03
U it is not cooling properly Found faulty bi metal Used steam gun to defrost evap and drain tube Replaced bi metal Reinstall unit and power up Advised client to allow 24hrs for unit to reach proper temp
Near Camarillo, California 93010
Joe
Job Details:
02/11/2020
FREEZER WHIRLPOOL WRT519SZDM
Units doors are not keeping in the cold air. Ordering doors. Customer is requesting new fridge due to this fridge having so many issues.; ordrng 1 LW10672966 (dor-fip) and 1 LW10672972 (dor-fip)
Near Simi Valley, California 93063
Danny
Job Details:
02/11/2020
DRYER WHIRLPOOL MGDB835DW4
Unit is not powering on Found 120v at the outlet Test power at control and no power Removed rear panel and found loose neutral connector at power supply Reinstall connectors and power up and dryer is now heating and cycling properly
Near Thousand Oaks, California 91360
Joe
Job Details:
02/11/2020
WASHER WHIRLPOOL WTW4955HW1
Unit needs a new basket due to the counter balance fluid having leaked out into unit causing it to bounce around a lot. Ordering parts.; ordrng 1 W10836692 (agitator) and 1 W11397111 (AGITATOR ) and 1 W11397111 (BASKET)
Near Simi Valley, California 93063
Danny
Job Details:
02/11/2020
DRYER MAYTAG MGDB835DW4
Dryer is making loud noises Found faulty rollers Replaced and install dryer repair kit from truck stock Reinstall dryer and unit is working and heating properly ; used 1 4392067 (DRYER REPAIR KIT) from stock
Near Agoura Hills, California 91301
Joe
Job Details:
02/11/2020
DRYER MAYTAG MGDB765FW0
Unit not heating ordering parts.; ordrng 1 WP338906 (sensor) and 1 WP3391912 (thermostat) and 1 WP8573713 (thermal cut off fuse) and 1 WP8577274 (thermistor)
Near Simi Valley, California 93065
Danny
Job Details:
02/11/2020
REFRIGERATOR KITCHENAID KRFF302ESS
Unit is not making ice Found faulty icemaker Replaced and install new ice maker Unit cycled and filled with water Advised client to allow 24hrs for a full bucket of ice Unit is now working properly
Near Caliente, California 93518
Jim
Job Details:
02/11/2020
DISHWASHER KITCHENAID KDTE234GBL0
Open windings in the drain pump. Replaced drain pump. Unit tested ok; used 1 W10876537 (DRAIN PUMP) from stock
Near Thousand Oaks, California 91320
Hector Zuleta
Job Details:
02/11/2020
DISHWASHER KITCHENAID KDTE254ESS2
Customer states upper rack falling down. Rescheduled call to order parts.
Near Bakersfield, California 93304
Patrick
Job Details:
02/11/2020
WASHER WHIRLPOOL MVWC565FW1
Found the unit having issues not spinning. Checked unit out and found speed basket fault. Checked belt and it was popped off of the pully and motor. Reinstalled and secured. Tested unit. All ops checked good
Near Victorville, California 92395
Darren
Job Details:
02/11/2020
DISHWASHER MAYTAG MDB4949SHZ0
"Motor plug shattered, ordered part.; ordrng 1 WPW10591570 (pump&motor)"
Near Bakersfield, California 93313
Patrick
Job Details:
02/11/2020
RANGE WHIRLPOOL WFG515S0ES1
Removed and replaced caps. Smoothed out the bottoms with a sponge and adjusted burner head to allow gas to hit spark quicker
Near Burbank, California 91504
Leon
Job Details:
02/11/2020
DRYER MAYTAG MGD5630HW0
Cx states that unit is not working properly.After running diagnostic check find that airflow hose and gas line is attached to the back panel of unit.Reattached hoses.After running diagnostic check unit working properly as designed
Near Apple Valley, California 92307
Darren
Job Details:
02/11/2020
RANGE WHIRLPOOL WFG320M0BB2
"Open bake valve, ordered part needed.; ordrng 1 WP98014893 (valve-gas)"
Near Santa Clarita, California 91387
Raymond
Job Details:
02/11/2020
REFRIGERATOR MAYTAG MFI2570FEZ06
" upon arrival unit not cooling, controls are not responding to service mode. Needs controls, also bringing a compressor in case.; ordrng 1 W11043763 (cntrl-elec) and 1 W11209866 (compressor) and 1 W11269232 (panel-ui)"
Near Santa Clarita, California 91321
Raymond
Job Details:
02/11/2020
WASHER MAYTAG MVWX655DW2
"Upon arrival cx states unit does nothing but drains and is flashing spin. Found unit has over suds code and pressure system fault. Cx is using too much soap. Instructed cx on proper use and care, unit functions as designed."
Near Littlerock, California 93543
Jonathan
Job Details:
02/11/2020
WASHER MAYTAG MVWX655DW
Found defective control board and switch and nob.; schdld next appmnt for 2/24 MON !
Near Arroyo Grande, California 93420
George
Job Details:
02/11/2020
WASHER WHIRLPOOL WFW95HEDW0
F03e01. Found washer having error too many suds pressu e switch not functioning properly at times removed error retested check out ok complete. No dents or dings cause by tech.
Near Los Angeles, California 91342
Raymond
Job Details:
02/11/2020
COOKTOP KITCHENAID KCGS550ESS01
Did not get cooktop.; schdld next appmnt for 2/12 WED !
Near Manteca, California 95337
William
Job Details:
02/11/2020
LAUNDRY MAYTAG MVWB725BW0
"F70, Found unit in driveway not covered. Instructed cx unit needs to be accessible & hooked up for testing , to properly service. Called WP TL reported unit outside in weather elements, Ref #7727113371, WAS TOLD NOT TO SERVICE UNIT, instructed cx to call asurion with questions regarding unit"
Near Oxnard, California 93030
Hector Zuleta
Job Details:
02/11/2020
WASHER WHIRLPOOL WTW7500GC2
Rescheduled for 02/12/20.; schdld next appmnt for 2/12 WED !
Near Ontario, California 91764
Tyler
Job Details:
02/11/2020
WASHER MAYTAG MVWB700BW0
Customer stated that the unit is leaking but no on every cycle. Cycle tested unit multiple times and found valve and dispensers leaking. Removed and replaced dispenser and valve. Tested all works good at this time.
Near Burbank, California 91504
Leon
Job Details:
02/11/2020
WASHER MAYTAG MHW5630HW0
Cx states that unit is not working properly.After running diagnostic check find that detergent drawer is broken.Replaced drawer.After running diagnostic check unit working properly as designed
Near La Crescenta-Montrose, California 91214
Leon
Job Details:
02/11/2020
WASHER WHIRLPOOL WTW7000DW4
Cx is not aware of cod.Confirmed with dispatch.Job is canceled.Cx will contact to Whirlpool
Near Bakersfield, California 93306
Patrick
Job Details:
02/11/2020
REFRIGERATOR WHIRLPOOL GC5SHEXNS03
Leaking from the back. The hose connector Ted to water supply leaking. It’s part of the fridge quoted 257.09 ; ordrng 1 8201597 (tube-water)
Near Madera, California 93637
Kenneth
Job Details:
02/11/2020
DRYER ELECTRIC MAYTAG MVWX655DW1
Found unit filling issues. Blockage in pressure hose. Not properly reading water levels. Cleared and tested. Unit is working properly. Grim from water and dirt built up inside. Cleared unit is working properly.
Near Porterville, California 93257
Michael
Job Details:
02/11/2020
WASHER MAYTAG MVWC465HW2
F8E1-Ran manual hot and cold and hot valve just hummed. Found hot water valve turned off at wall. Turned on valve and water sprayed from hose connection. Removed hot water feed line and found missing rubber gasket on hose. Installed new gasket on hose and connected line. Cleared faults and ran hot and cold and both fill as designed. Ran auto service test and unit passed all cycles as designed with no issues. Job complete
Near Porterville, California 93257
Michael
Job Details:
02/11/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Cx states ice build up at front of freezer door. Temps are normal and set to recommended.Tech finds light frosty ice build up on left side of freezer door and rail. Tech found foam inserts were not removed when unit was installed and was preventing Freezer door from sealing properly. Removed obstruction and very infield all four sides of freezer now closes and seals as designed. Temps are as designed. All ops are as designed job complete
Near Santa Clarita, California 91321
Raymond
Job Details:
02/11/2020
OVEN AMANA AGR5330BAW3
Upon arrival unit has no bake or broil. Igniter pulling 2.9 amps. Need igniter.; ordrng 1 W11176454 (igntr-oven)
Near Santa Clarita, California 91321
Raymond
Job Details:
02/11/2020
DISHWASHER KITCHEN AID KUDS30SXSS4
Upon arrival unit is leaking from front left. Found soft water tank seal missing. Needs new tank.; ordrng 1 W10428890 (tank-dish)
Near Santa Maria, California 93454
George
Job Details:
02/11/2020
REFRIGERATOR WHIRLPOOL KFIS29PBMS03
Found refrigerator not dispensing water spoke to techline check valve no power check control board no power out of 3 pin connector need to replace control board and display control .ok to order parts.; ordrng 1 W10878992 (cntrl-elec) and 1 W11380560 (CONTROL)
Near Bakersfield, California 93312
Michael
Job Details:
02/11/2020
REFRIGERATOR AMANA ASD2575BRW01
Removed and installed new filter housing W10862456Installed new water filter provided by cx. Purged water dispenser of air bubbles. All ops are normal and as designed job complete
Near Baywood-Los Osos, California 93402
George
Job Details:
02/11/2020
MICROWAVE WHIRLPOOL WML55011HW2
Ok to order microhood door no answer per office reschedule.; ordrng 1 W11206158 (door/mw)
Near Hanford, California 93230
Enrique
Job Details:
02/11/2020
DISHWASHER KITCHEN AID KDTE334GPS0
"Inspected kitchenaid dishwasher . Customer concerns , not draining . Found obstruction in drain pump . Removed obstruction . Retested it . All functions tested normal . No leaks ."
Near San Luis Obispo, California 93401
George
Job Details:
02/11/2020
REFRIGERATOR KITCHENAID KRFF507ESS00
Found refrigerator freezer not cooling not full frost pattern need to replace evap and compressor ; ordrng 1 8201675 (compressor) and 1 W11116006 (evaporator) and 1 WPW10608485 (evaporator)
Near Modesto, California 95351
Lance
Job Details:
02/11/2020
DRYER WHIRLPOOL WED4850HW0
Fixed- found unit not heating caused by loose wire connection to timer T-F wire/connector . Repaired and reconnected timer t-f wire . Unit is now fully heating and fully operational.
Near Morro Bay, California 93442
George
Job Details:
02/11/2020
WASHER MAYTAG MVWB835DW4
Found washer door lock not ingaging properly need to replace door lock and lid ok to order parts.; ordrng 1 W10810403 (lid lock assy) and 1 W11259006 (lid)
Near Santa Clarita, California 91355
Raymond
Job Details:
02/11/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM02
"Upon arrival ice maker not working. Found seized ice maker motor. Replaced ice maker and tested, no water filling ice maker. Lost all water pressure. Pulled 7nit out and found water line crushed under cabinet, new cabinets were installed and ice maker line not routed properly. This is causing water,one to kink and cut water to unit. Informed cx of findings. Ice maker and 7nit functions as designed."
Near Santa Maria, California 93455
George
Job Details:
02/11/2020
DISHWASHER KITCHENAID KDPE334GPS0
Found dishwasher dispenser not functioning need to replace ok to order part.; ordrng 1 W10861000 (detergent dispenser)
Near Fontana, California 92335
Tyler
Job Details:
02/11/2020
MICROWAVE KITCHENAID KMHS120ESS-3
Customer stated that the light doesnt come on inside sometimes. Ordering interlock kit per arrvice pointer in stock.; ordrng 1 W11244490 (Interlock kit)
Near Fontana, California 92337
Tyler
Job Details:
02/11/2020
MICROWAVE WHIRLPOOL UMV1160CS
Customer stated that the unit is not heating. Ordering magnetron and thermostat not in stock. ; 1 W10754299 (Magnetron) and 1 W10598693 (Thermostat)
Near Ontario, California 91764
Tyler
Job Details:
02/11/2020
DRYER WHIRLPOOL WGD5620HW0
Customer stated that the dryer wont heat. Found ignitor comes on but no flame. Ordering gas valve and flame sensor not in stock.; ordrng 1 WP338906 (Sensor) and 1 W11309727 (Gas valve)
Near Bakersfield, California 93312
Jim
Job Details:
02/11/2020
DISHWASHER KITCHENAID KDTE704DSS0
No fault codes stored. The damper and the fan are causing the board to fail. The door drags when opening or closing because the lower frame is bent; ordrng 1 WPW10469574 (vent asm)
Near Rancho Cucamonga, California 91701
Tyler
Job Details:
02/11/2020
OVEN WHIRLPOOL KODE500ESS
Customer stated new home unit trips breaker right when power flipped on at breaker. Installer needs to make sure unit is wired correctly and no wires exposed in junction box before we start replacong parts.
Near Rancho Cucamonga, California 91701
Tyler
Job Details:
02/11/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ00
"Customer stated that the unit is still freezing food. Checked thermistors all within range. Found factory defrost set to run time. Changed defrost to every 8 hours. Calibrated system, tested unit, All works good at this time"