Service History 213

We serviced a

GE CAFE RANGE - ELECTRIC

Model CTS70DP2N5S1

Near Santa Clarita, California 91354

ERICK H

Job Details: 09/11/2025

Replay on main board shorted. Called tech line to document. Replaced board. Tested unit. Unit operating as designed job complete. File number 17890054.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Prather, California 93651

Jonathan

Job Details: 09/11/2025

In warranty customer complaint drain runningS153EB tested found f3e1 needs control. Installed control tested working to spec

We serviced a

MAYTAG WASHER

Model MVWB865GC0

Near San Bernardino, California 92407

Francisco

Job Details: 09/11/2025

Estimate /invoice. Cx is in warranty. Cx stated unit does not start along with f5 code and noise issues. Foun cracked lid and gear case leaking oil. Removed and replaced lid and gear case. Calibrated and tested ops unit now working properly no leaks nor damage by tech.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ11

Near Manteca, California 95336

William

Job Details: 09/11/2025

"No codes, in warranty, cx states unit not cooling, found comp with locked rotor, replaced compressor, filter/dryer, installed service port, checked for leaks with nitrogen, recharged sealed system, unit cooling at this time."

We serviced a

WHIRLPOOL M/W OTR

Model UMV1170LS02

Near Moreno Valley, California 92551

Kevin

Job Details: 09/11/2025

Unit is in warranty. No Autho needed. Customer stated that the door is not opening when button is pressed. I found that the button on the console is not working. Based on customer description interlocks should also be replaced. Ordering interlocks and console. Returned today and installed interlocks and panel. Tested unit. All tests good.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Tulare, California 93274

Enrique

Job Details: 09/11/2025

"Customer reports, Oven stopped working, homeowner can press buttons, but the oven lights dont power on. In warranty. Replaced central electric, retested it. Unit is working as designed. Job complete."

We serviced a

GENERAL ELECTRIC DRYER - ELECTRIC

Model HTX26GASW0WW

Near Victorville, California 92392

Cesar

Job Details: 09/11/2025

Customer stated unit will not start. In warranty. Found failed push to start button it is cracked so when customer presses button it does not push on switch replaced button tested good

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GNE27JGMWW

Near Oakdale, California 95361

Martin

Job Details: 09/11/2025

Cx complaint loud noise when running. In warranty. Tested unit found compressor line rubbing against back panel while compressor is running causing loud buzzing noise. Adjusted line to not hit panel. Tested unit compressor is running on high and no noise. Job complete

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ3

Near Riverside, California 92505

Robert U.

Job Details: 09/11/2025

Customer complaint is the unit not draining and has a error code f9e1 stored. I replaced the faulty pump and motor assembly and that comes with a new drain pump. I verified and cleaned the owi sensor and after replacing the pump and motor I ran a diagnostic cycle and verified operation. No more error code coming up and I removed the error prior to running diagnostics test. All functions are working properly. Job completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Pismo Beach, California 93449

George

Job Details: 09/11/2025

Installed part tested check out ok complete.

We serviced a

MAYTAG WASHER

Model MVW6200KW4

Near Lancaster, California 93536

Samson

Job Details: 09/11/2025

"Cx states unit will continue to drain. In warranty, I found a defective ACU. I replaced ACU and cleaned out the drain pump of sand residue that held the pump propeller. Unit tested ok as ok. Complete"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRSS2652AF7

Near Agoura Hills, California 91301

Sean W

Job Details: 09/11/2025

"Switch behind ice bin not in proper position to alternate from cubed to crushed ice, repositioned lever, dispenser now transitioning from crushed to cubed ice."

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Los Angeles, California 91367

Sean W

Job Details: 09/11/2025

"Replaced bad clutch,rotor,stator,drain pump,slider and lid lock, washer now draining,agitating and spinning,washer now working properly."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPM2

Near Modesto, California 95355

Martin

Job Details: 09/11/2025

Cx complaint unit not washing. In warranty. Replaced failed pump and motor assembly. Tested unit it is filling washing and draining per design. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ05

Near Cressey, California 95312

Cruz

Job Details: 09/11/2025

"Fixed- installed new parts (ui, motor evap, ice maker) all test pass in diagnostic- allow 12-24 hours for temperatures to stabilize- unit has begun cooling- cx ok repair"

We serviced a

MAYTAG DRYER

Model MED5630MBK0

Near Santa Clarita, California 91355

Felipe S

Job Details: 09/11/2025

In warranty. Customer states unit has noise and gasket of drum coming off. Check the unit and found the source of noise is the control board hitting the drum. Readjust control and replace drum on the unit. Retest and now is working properly. Job complete

We serviced a

MAYTAG DRYER - ELECTRIC

Model MGDC200XW4

Near Pomona, California 91766

Jim

Job Details: 09/11/2025

In warranty. Cx complaint is not heating. I found a couple issues not related to the heating. One being that the exhaust fence were leaking lent everywhere. I repaired that the heating issue was a set of bad gas coils. I replaced the coils and the unit tested. OK

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near West Covina, California 91792

Jim

Job Details: 09/11/2025

"In warranty. Cx complaint is that the washer will not start. Upon arrival I verified that there is power to the unit, but the unit will not agitate nor spin. I found an open capacitor and replaced the capacitor. Unit tested OK."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Lancaster, California 93536

Samson

Job Details: 09/11/2025

"Cx states that unit is giving loud squealing noise. In warranty, I found a defective cam and bad belt. I replaced all defective parts and test unit to run ok. Unit test ok. Complete"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Redlands, California 92374

Rod

Job Details: 09/11/2025

"WP SErv contractwater inlet shorted ..replaced .. also found shorted lower wire harness at pump..replaced harnessas designed op operation was restored; used 1 W11165546 (Valve, inlet mixing) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Highland, California 92346

Rod

Job Details: 09/11/2025

We third party service contract States ice clumps together and frost buildup on ice chute on door liner.tested ice maker ..as designed opDoor seal not aligned*****adjusted door seal*****

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Glendora, California 91741

Jim

Job Details: 09/11/2025

In warranty. Cx complaint is that the washer will not work. I found the slider was coming apart. I replaced a slider and the unit test OK ; used 1 W10734521 (Slider) from stock

We serviced a

GENERAL ELECTRIC WASHER

Model GFW655SSV0WW

Near Apple Valley, California 92307

Cesar

Job Details: 09/11/2025

"Customer stated unit is leaking. Unit under warranty found unit leaking from dispenser, replaced dispenser tested no leaks found at this time"

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ5

Near Bakersfield, California 93313

James

Job Details: 09/11/2025

Cx stated that they will set the time and it runs very slow. Does not stay in sync. Warranty. Inspected and found out of sync time on console. Replaced console and set time. Unit complete.

We serviced a

WHIRLPOOL RANGE - GAS

Model WFG320M0MS0

Near Jurupa Valley, California 92509

Robert U.

Job Details: 09/11/2025

Customers complaint is the front panel of the door is coming off from the bottom. I found the clips that hold the bottom part of the front panel not installed and there was a loose screw. I reinstalled the clips and tightened all loose screws and now the front door panel stays secured. All functions now working properly. Job completed.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Livingston, California 95334

Cruz

Job Details: 09/11/2025

"Fixed- unit in warranty- cx states unit not working and not draining- found lights at panel not working, pump running all the time- pump is working intermittently- removed and replaced (pump, main cntrl) calibration test pass- auto test pass- no leaks- no errors- unit working as designed-"

We serviced a

MONOGRAM OVEN

Model ZTSX1FPSN3SS

Near Tulare, California 93274

Enrique

Job Details: 09/11/2025

"Customer reports, oven is getting message on display board (door open). In warranty. Techline instruct to check latch to control board harness. harness was not fully inserted in the control board. Initiated bake cooking cycle. Unit now operating as designed. Job complete."

We serviced a

MAYTAG WASHER

Model MVW5035MW1

Near California City, California 93505

Daniel M

Job Details: 09/11/2025

In warranty.Cx states unit is not starting cycles. Visual inspection on components shows that wire harness has damage and capacitor is damaged. Replaced wire harness and capacitor. Test for proper functions. All components checked good. Unit is working as intended. Job complete.

We serviced a

FRIGIDAIRE DISHWASHER

Model FDPC4314AS1A

Near Bakersfield, California 93313

Randy

Job Details: 09/11/2025

Customer signed waiver. Moved unit used skid playe. Removed and replaced hose. Installed. Tested no leaks.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Bakersfield, California 93313

Felipe S

Job Details: 09/11/2025

In warranty. Install the new filter housing. Retest and now water flow is normal at the dispenser and no more hammering. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Merced, California 95340

Cruz

Job Details: 09/11/2025

"Fixed- unit in warranty- cx states THE WATER DISPENSER STARTS TO DISPENSE WATER THEN STOPS. - found panel cntrl to be glitching and causing water to postulate when dispensing- removed and replaced (panel) no glitching, water dispensing as designed- cx ok repair"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Lemoore, California 93245

Tom S

Job Details: 09/11/2025

"UNDER WARRANTY- installing new IM, tested, working to spec. Temps are as recommended. Job completed."

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2468UF2A

Near Bakersfield, California 93314

Kenneth

Job Details: 09/11/2025

Installed latch and strike. Tested unit. Unit is working properly. Customer approves f7nction at this time.

We serviced a

GENERAL ELECTRIC WASHER

Model GTW540ASP2WS

Near Strathmore, California 93267

J.E.

Job Details: 09/11/2025

"In warranty, customer complaint is not draining. Found faulty drain pump unit needs new pump and hose. Installed new drain pump and new hose retested unit now working as designed job completed."

We serviced a

MAYTAG WASHER

Model MVW5430MW2

Near Santa Clarita, California 91351

Felipe S

Job Details: 09/11/2025

"In warranty. Customer states unit is not filling with water properly. Check the unit and found F3E2, this about pressure sensor. Check the hose in no restriction found at this time. Replace the control board on the unit. Retest and now is working properly. Job complete."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Montclair, California 91763

Jim

Job Details: 09/11/2025

In warranty. Cx complaint unit is not draining. I found a broken wire harness. I replaced the harness. Unit tested ok

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Santa Clarita, California 91321

Felipe S

Job Details: 09/11/2025

In warranty. Install the new control latch and retest now unit is working properly. Not needed of the control board. Job complete

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Thousand Oaks, California 91320

Richard

Job Details: 09/11/2025

Upon arrival removed worn out suspension replaced it with new suspension retested unit unit is now spinning correctly and operating as intended. Also ran a factory calibration job complete.

We serviced a

SPEED QUEEN DRYER

Model ADEE9RYS178TB01

Near Kingsburg, California 93631

Enrique

Job Details: 09/11/2025

"Customer states, control panel is not powering on. In warranty. Ran a diagnostic test and found unit only receiving 120vac. Only L2 working. Found loose L1 harness in terminal block. I tightened the screw, retested it. Unit operating as designed. Job complete."

We serviced a

WHIRLPOOL DRYER

Model WGD5540SQ0

Near Riverside, California 92508

Robert U.

Job Details: 09/11/2025

"Customers complaint is the unit is not heating. Found two issues. One the igniter is cracked and reason for no heat. Also the coils are not opening the valve. I replaced both igniter and coils and now the unit heats and the valve is no longer making an abnormal sound. All functions restored and working. Job completed. ; used 1 279834 (Coil valve), and 1 279311 (Igniter) from stock"

We serviced a

MAYTAG WASHER

Model MVW5435PW

Near Visalia, California 93277

J.E.

Job Details: 09/11/2025

"In warranty, customer complaint is washer lid locking - unable to get lid open - lid locked NOT RESPONDING TO PANEL. Found broken wires on lower harness. Unit will need new lower harness. Installed new lower hardness and retested unit not working as designed job completed."

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Templeton, California 93465

Leo

Job Details: 09/11/2025

"F0E9 OOB, out of balance and F0E3 Overloading, error codes came up under diagnostics, cleared codes reset unit and calibrated it, ran an auto test and unit is good to go, No parts were needed, locks, unlocks and running as specified, Job complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC136RBS00

Near Burbank, California 91506

Oscar

Job Details: 09/11/2025

"Customer states unit running hot. WP THIRD PARTY Warranty Dsptch# SWPT94A1DB00-1. Customer states Pulled unit out and cleared restricted condenser. Ran diagnostics, passed."

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Manteca, California 95337

William

Job Details: 09/11/2025

"No codes, in warranty, cx states unit spin very shakey, replaced suspension with suspension kit, ran self diagnostic cycle, ran test spin cycle, unit operating as designed"

We serviced a

MAYTAG WASHER

Model MVW7232HW3

Near Delano, California 93215

Esteban

Job Details: 09/11/2025

In warranty- customers complaint: leaking water. Found drain hose clamp not on hose properly. Clamp was safely reinstalled. Unit was tested. Unit has water backing up from drain tube. Recommended customer to call a plumber. Job completed.

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW4

Near Bakersfield, California 93311

Randy

Job Details: 09/11/2025

Customer complaint unit wont dry. Tested found hearing and cycling on and off. Tested found issue with vent. Tested w dryer vent test kit. Failed. Referred for vent cleaning. Unit is currently working as designed

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GNE25JYKJFFS

Near East Los Angeles, California 90022

Jordin Rogers

Job Details: 09/11/2025

"Customer complaint plastic in ice, under a warranty. Customer states ice has plastic in it, Jo found no signs of plastic in cubes and suggested they change there filter. The area she lives in could have hard water. Unit testing fine suggested getting a secondary water filtration system"

We serviced a

BOSCH REFRIGERATOR

Model B36FD52SNB

Near Oakdale, California 95361

Martin

Job Details: 09/11/2025

Cx complaint unit leaking. In warranty. Tested unit found water valve was leaking when ice maker called for water. Replaced valve. Tested unit ice maker harvested and filled no leaks job complete

We serviced a

MAYTAG WASHER

Model MVWB855DC2

Near Glendora, California 91741

Jim

Job Details: 09/11/2025

"In warranty. Cx complaint the unit will not respond. Upon arrival I went to diagnostic mode and the unit did respond but under a normal circumstances, it will not. I replaced a user interface. Unit tested OK"

We serviced a

WHIRLPOOL WASHER

Model wtw6157pw0

Near Bakersfield, California 93307

James

Job Details: 09/11/2025

Cx stated that u it. It always starting when trying to use unit. Warranty. Inspected and found no errors on unit. Found break in water valve wire connection. Restored connection and tested u it. U it now working as intended.

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Oxnard, California 93030

Isidro

Job Details: 09/11/2025

"Customers started unit is giving error code f5e1, unit is in warranty. Ran diagnostics test got lock assembly fault f5e1, I replaced door lock assembly erased error , retested unit its now locking and unlocking as designed at this time of service"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Atascadero, California 93422

Leo

Job Details: 09/11/2025

"F3E2 and F10E2 error codes showing, cleared codes and proceeded to replace door latch, tested unit and it drained, filled and had wash going, unit working properly,Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM13

Near Tulare, California 93274

J.E.

Job Details: 09/11/2025

"In warranty, customer complaint is Water has Odor or Off Taste - found no odor or functional failure at this time. called techline to document. SR#7742378757."

We serviced a

MAYTAG DRYER - ELECTRIC

Model MGD5630HC2

Near Victorville, California 92394

Israel P

Job Details: 09/11/2025

Cx complaint was that the unit was having issues drying. The unit is in warranty. Diagnose the unit and found that the unit had an obstruction in the blower preventing airflow and drying of clothes. Removed obstruction and tested the unit unit now functions properly with proper dry. Job is complete.

We serviced a

MAYTAG DRYER

Model MED5030MW0

Near Porterville, California 93257

J.E.

Job Details: 09/11/2025

"In warranty, customer complaint is No Power - Electric Dryer - No Power - No Lights. Found faulty thermal fuse. Unit will need new thermal fuse."

We serviced a

MAYTAG WASHER

Model MVW7230HC2

Near Thousand Oaks, California 91360

Richard

Job Details: 09/11/2025

"Upon arrival, inspected unit found unit splashing quite heavily during agitation, causing soap residue at top of tub found loose bolt on agitator plate tightened a bolt retested unit unit is now agitating correctly with no heavy splash back ran factory calibration on unit reprogrammed control board job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Sanger, California 93657

Ron

Job Details: 09/11/2025

Cx stated unit not filling witch water Ran test on water valve found cold side was bad not filling replaced water valve tested unit unit worcking properly

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2623ASJ

Near Waterford, California 95386

Cruz

Job Details: 09/11/2025

"Fixed- unit in warranty- cx states MAKING A LOUD NOISE freezing in FF icemaker loud pop noise- found loose wire at damper causing damper to say open- reseated, damper test pass in diagnostic- all sound are normal- ice maker is making ice, cooling and temperature are working fine- cx ok repair"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Madera, California 93636

David

Job Details: 09/11/2025

Confirmed CX report of broken light switch unit is in warranty replaced light switch tested unit unit working as designed CX

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near California City, California 93505

Daniel M

Job Details: 09/11/2025

In warranty. Cx states unit is not draining or starting loads. Visual inspection of components shows that wire harness to drain pump is not secured. Secured molex connection and test for proper functions. All components checked good. Unit completed service mode test and no error codes present. Unit is working properly. Job complete.

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ06

Near Mariposa, California 95338

Manuel B

Job Details: 09/11/2025

Fridge not cooling properly ground freezer door not closing properly. Objet was behind bin making compressor work none stop and could not close freezer door properly. clear out object from behind.freezer door.

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Helendale, California 92342

Cesar

Job Details: 09/11/2025

"Customer stated unit will not heat and timer will not advance , unit in warranty . Tested unit found wall outlet does not have 240 customer instructed on power supply"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Kettleman City, California 93239

Tom S

Job Details: 09/11/2025

"UNDER WARRANTY- CX stated, Washer not working - Not Starting - Washer. The connector to the actuator had come undone not making contact with actuator prongs. Reconnected , tested, unit working to spec. Job completed ."

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ3

Near Fresno, California 93705

Ron

Job Details: 09/11/2025

Cx stated light bulb is burnt out Found loose wire in back of unit resecured wire tested unit unit worcking properly

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PRFG2383AF9

Near Bakersfield, California 93314

Aaron

Job Details: 09/11/2025

"Complaint the refrigerator is no longer making ice , checked the unit freezer temp is 0°F. Fresh food is 35°F set point is zero and 34 in the freezer and refrigerator set point check the icemaker cycled saw the unit twist and then stop. Check the icemaker bail arm found an ice cube piece stuck in the icemaker arm, keeping it from dropping all the way verifying to make ice and wont make ice cleared ice pieces from the bail. Cycled the unit ice maker cycled fully and filled ok now at this time allow 3 days to fill bin up without use"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW06

Near San Luis Obispo, California 93405

Leo

Job Details: 09/11/2025

"Found unit with heavy iced up back wall in FC, proceeded to defrost it and replaced control module , evaporator fan was not running, replaced new one in place and started right away, closed back wall and unit is cycling back to cooling FC, nice cold air coming in fresh cavity, unit runs properly,Job complete."

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Atwater, California 95301

Cruz

Job Details: 09/11/2025

"Fixed- unit in warranty- cx states latch is not locking- found error code f8e6 latch failure- found strike to be lightly cracked- removed and replaced (latch, strike) auto test pass- no leaks- no errors- unit working as designed- cx ok repair"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Victorville, California 92392

Israel P

Job Details: 09/11/2025

"CX complaint was that the unit was off-balance and was having lock issues. The unit is in warranty. Diagnose the unit and found that unit had an off-balance load as well as a faulty lid. Lock. Tested suspension, rods and rods are good and tested the lid lock and the lid lock was faulty not staying locked. Replaced lock and recalibrated the unit and tested the unit unit now functions properly. Job complete. ; used 1 W11307244 (Lid lock) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model WRS315SDHZ19

Near Bakersfield, California 93314

Kenneth

Job Details: 09/11/2025

Customer states unit is freezing. Unit is under warranty. Found unit with frozen items up top. Adjusted temps in fridge and freeEr damper control. Pulled the shelf covers forward to allow better air flow through the back of the unit. Unit is working properly informed customer to call back if freezing is still occurring.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW1

Near Bakersfield, California 93311

Randy

Job Details: 09/11/2025

Customer complaint unit leaks flooding laundry room. Tested not leaking during use. When unit drains leaking from drain pipe. No leaks from machine.Unit is working as designed referred to plumber.

We serviced a

MAYTAG WASHER

Model MHW8630HC4

Near Bakersfield, California 93312

Brandon

Job Details: 09/11/2025

"Customer complaint that unit was not draining and was showing f9e1 long drain fault. I inspected the pump and found the neutral wire was loose from the pump connector. I clipped it back in and verified it was secure, then retested the drain pump. Unit is now draining normally."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW3

Near Oakdale, California 95361

Martin

Job Details: 09/11/2025

Cx complaint unit not spinning. In warranty. Tested unit found failed capacitor. Replaced capacitor. Tested unit washer is filling agitating draining and spinning per design. Job complete

We serviced a

WHIRLPOOL M/W OTR

Model WML55011HS09

Near Bakersfield, California 93308

Brandon

Job Details: 09/11/2025

Bad fuse causing power failure. Replaced and tested. Unit is now heating normally.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3736SZ00

Near Bakersfield, California 93311

Randy

Job Details: 09/11/2025

Customer complaint unit is leaking when the ice maker is running. Tested found leaking from the valve when it fills ice maker. Removed cover found cracked tube. Cut tube and fixed insert. Tested. No more leaks. Now working as designed

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPHB2899LF1

Near Simi Valley, California 93063

Paul

Job Details: 09/11/2025

"Cx states that unit is freezing and not draining freezer properly, also not making ice. Unit is not under warranty. Checked unit and found ice maker defective and drain line clogged. Quoted customer ice maker but not sure if they will proceed. I still cleared out drain line, had to pull unit out to get to the back because clogged drain line would not clear from front. After repair unit is draining properly. Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Los Angeles, California 91364

Richard

Job Details: 09/11/2025

Upon arrival inspected unit customer stated unit had water in front of the unit after doing a cycle. I ran the cycle found vent not tightened all the way up causing a small drip and leak from there was able to tighten up retested unit unit is no longer leaking and operating as intended job complete.

We serviced a

WHIRLPOOL DRYER

Model WED5720RW0

Near Manteca, California 95337

Andrew

Job Details: 09/11/2025

Cust stated. Dryer door stuck . Warranty yes. Cx complaint upon arrival ran programmed diagnostics found . Found loose door strike. Door latch not lining up correctly with door strike. Attached door strike to outer frame. Tested okay components out operations as according to protocols designed.

We serviced a

WHIRLPOOL DOUBLE WALL OVEN

Model WOD51EC7HS02

Near Los Angeles, California 91403

Tom C

Job Details: 09/10/2025

"Customer complaint of failed error code.Completely failed UI, ordering up for replacement.; ordrng 1 W11297714 (UI/console)"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Santa Maria, California 93455

George

Job Details: 09/10/2025

Found ui not responding properly no fill but filling error f8e1 need this parts to complete service.; ordrng 1 W11543994 (Control) and 1 W11220230 (Valve) and 1 W11478524 (Ui)

We serviced a

WHIRLPOOL DRYER - ELECTRIC

Model WGD8127LC3

Near Porterville, California 93257

J.E.

Job Details: 09/10/2025

"Sr7739693468In warranty, customer complaint is cycled unit and found motor overheating. Intermittent. Called tech line to document. Ordering new motor.; ordrng 1 W11549461 (Motor)"

We serviced a

KITCHENAID MICROWAVE

Model KMHC319ESS5

Near Perris, California 92571

Kevin

Job Details: 09/10/2025

"Unit is under extended warranty. Customer stated that the unit is not responsive. I found failed door assy causing issue. Mod/ser is missing, I called whirlpool file number 7742352700 they gave me the mod/ser and said to order the part and they will be sending a new sticker and email to customer. Ordering door. ; ordrng 1 W11205123 (Door)"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Los Angeles, California 91306

Sean W

Job Details: 09/10/2025

"Gearcase leaking large amounts of oil and making Lous grinding noise during spin and agitation,ordered new gear case and actuator.; ordrng 1 W11454734 (Gearcase) and 1 W10913953 (Actuator)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KPS0

Near Moreno Valley, California 92557

Robert U.

Job Details: 09/10/2025

The customers complaint is the unit not finishing the cycle. I found the unit has a f9e1 error code stored. I ran a diagnostic cycle and the button are not responding to touch very well. Also twice in diagnostics when it got to step 7 the unit just shut off by itself and power going to the unit is good. Will order all parts needed to resolve issue. Also may require an authorization. ; ordrng 1 W11410464 (Sensor) and 1 W11416362 (Pump and motor) and 1 W11410062 (Control electric) and 1 W11545290 (Deflector) and 1 W11414073 (Vent) and 1 W11416458 (Console)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Los Angeles, California 90049

Tom C

Job Details: 09/10/2025

"Customer complaint of error codes, and unit not functioning.Found f9e1 error codes in fault history, and found drain pump seized up, no blockage. Ordering new pump for repair.; ordrng 1 W11396717 (Drain pump)"

We serviced a

KITCHENAID COOK TOP - ELEC

Model KCIG556JSS01

Near Bakersfield, California 93314

Randy

Job Details: 09/10/2025

"Cx signed waiver. Removed unit. Removed and replaced both left top and left bottom coils. Tested. Now top left kind of works. But when I center the pot, it goes on and off. Above unit it works. Calling techline for next step Both has been replaced twice coils once. Per tech support, after running diagnostics, found issues with board again. Wants us to USE WHIRLPOOL ONLY AS PARTS DISTRIBUTER. Sr#7742282506. Need office to contact manufacturer and order part directly from them. Referred customer to customer service. ; O-emld tckt"

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRB09

Near Turlock, California 95380

Cruz

Job Details: 09/10/2025

"Unit in warranty- cx states unit not cooling- found defrost issue, evaporator is frozen over with hard ice poor cooling- heater, and thermistor didnt pass in diagnostic- ordering parts for unit. ; ordrng 1 W11650659 (Heater) and 1 WPW10384183 (Thermistor) and 1 W11546684 (Clip)"

We serviced a

FRIGIDAIRE OVEN

Model FGEW3046UFB

Near Grover Beach, California 93433

Leo

Job Details: 09/10/2025

Rescheduled for Friday 9/12 PM.; schdld next appmnt for 9/12 FRI 2-5

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDF650SYV2FS

Near Reedley, California 93654

Enrique

Job Details: 09/10/2025

"Customer reports, DRYING ISSUES~TOP RACK DOES NOT DRY. In warranty. Ran a diagnostic test and found, fault f168x39-no heater current. The control has detected a low current flow to the heater. Ordering control board and heating element. ; ordrng 1 WD05X30318 (Heating element) and 1 WD21X35459 (Control board)"

We serviced a

KITCHENAID COOK TOP - ELEC

Model KCED600GSS01

Near Delano, California 93215

Esteban

Job Details: 09/10/2025

In warranty- customers complaint: cooktop cracked. Found cooktop cracked. Cooktop on order. Will required a second man for physical assist. Follow up required. up required. ; ordrng 1 W11051484 (Cooktop)

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDF535PSR3SS

Near Bakersfield, California 93313

Randy

Job Details: 09/10/2025

Customer complaint not washing. Found wheel broken off and wont spin spray arm. Leaning on it. Needs new roller wheel. ; ordrng 1 WD01X35298 (Roller kit)

We serviced a

MAYTAG DRYER

Model MGD5630HW4

Near Thousand Oaks, California 91320

Giovanni M

Job Details: 09/10/2025

Unit only works on time dry but not on any of the auto settings. Cx need the moisture sensors and control board.; ordrng 1 W10906551 (Moisture sensor housing) and 1 W11758902 (Control)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Santa Clarita, California 91350

Felipe S

Job Details: 09/10/2025

"In warranty. Customer states unit isnt cooling properly on the freezer compartment. Call tech line because this was happening before. After inspection and mentioned the unit sometimes dispensing ice and sometimes not. Found the wires are damaged on the door wire by the lower hinge, and as well light on the freezer dont work, but door switch is working. According with tech line this can cause the problems because a short can be present and more because this unit has an inverted board. This unit will need new door, ice container, coupling, connectors and LEDs. SR: 7742372065; ordrng 1 W11390104 (Door) and 1 W11347840 (Ice container) and 1 WP2220458 (Coupling) and 2 8201815 (Connect)s and 1 W10876365 (LEDs) and 1 W11226500 (Top leds)"

We serviced a

MAYTAG WASHER

Model MVW4505MW

Near Glendale, California 91207

Oscar

Job Details: 09/10/2025

"WP THIRD PARTY Warranty Dsptch# SWPT94A215AC-1 customer states Noisy Spin.shaking and making loud noises. Visual and physical inspection plus a functional testing were conducted and units wobble too much with small load and is presenting a rough shifting, and noisy drain. Parts tagged are recommended for replacement.; ordrng 1 W11130362 (Dampers) and 1 W11481722 (Actuator) and 1 W10721967 (Splutch) and 1 W11399437 (Drain pump)"

We serviced a

GE REFRIGERATOR

Model ZISB360DXA

Near Bakersfield, California 93311

Aaron

Job Details: 09/10/2025

"Trip charge paid 30 days Customers complaint water is no longer flowing through the dispenser , ice maker is full , needs new water valve , estimate is $ 543.28 to replace the water valve Mrs wants to wait on the repair , they did have a freeze, in the select bin which would need a differnt part shes gonna defrost her unit and see if the water comes back if it does, she has a freezing up issue and a different repairs needed to call back to reschedule; ordrng 1 WR57X10084 (Water valve)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2323AW9

Near Armona, California 93202

Tom S

Job Details: 09/10/2025

"UNDER WARRANTY- replacing auger and bar drive, tested, new auger motor is having the same issue. Spoke to techline (Joe) told me to follow the Wires back to control panel. I found the wires in the harness above the left door hinge broken. Will order left door. ; ordrng 1 5304527276 (Freezer door assy)"

We serviced a

GE WASHER

Model GTW525ACP0WB

Near Hanford, California 93230

Tom S

Job Details: 09/10/2025

"UNDER WARRANTY- CX stated, FILLS WITH WATER BUT NOT CYCLING THRU, NOT DOING ANYTHING AFTER.Found the unit sitting in the living room on a dolly, also model and serial did not match. Office asked for me to tell CX for them to send POP to office and install unit back in the laundry room. Ready to be diagnosed. ; O-emld tckt"

We serviced a

MAYTAG WASHER

Model MVW6230HC0

Near Bakersfield, California 93311

Randy

Job Details: 09/10/2025

Customer complaint unit makes loud noise during use. Found unit overloaded / has sheets and towels. Not loaded properly. This caused the noise and customer left load in. Removed load and tested.wont start diagnostics goes through but wont agitate I start cycle and just stops. Ran diagnostics to run spin or agitate cycle no responds even though it says its going through Removed and replaced capacitor. Then same thing ran tested on everything including control found issue with main board.Control Labor $163.68 Control W11543994. $253.68. Total $438.29 Cx declined

We serviced a

MAYTAG DRYER - ELECTRIC

Model MGD4500MW1

Near Delano, California 93215

Esteban

Job Details: 09/10/2025

In warranty- different issue:customers complaint dryer stops and it takes about an hour for it to start back again. Found burnt smell+coming from motor. Motor overheating. Blower fused with motor shaft. Roller and pulley worn out. Repair kit from stock will be installed on return visit. Parts on order follow up required. ; ordrng 1 WP694089 (Blower) and 1 279827 (Motor)

We serviced a

WHIRLPOOL WASHER

Model WFW7590FW0

Near Rancho Cucamonga, California 91701

Francisco

Job Details: 09/10/2025

"Estimate/invoice. Cx is in warranty. Cx stated she has multiple issues banging noise, f9 e1 its wet clothes. And a leak. Found pump obstruction cleared it out. Found water leak seems to be coming from drum itself cracked on right hand side towards the middle hair line crack. Also shock absorbers damaged and unit bouncy. Ordering parts and I will require Cx to clear out room because I cannot repair where its at. Also requires second man; ordrng 1 WPW10737541 (Outer tub) and 4 W10261492 (Shock absorbers)s"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Oxnard, California 93030

Ian Y

Job Details: 09/10/2025

"Customer states unit wont disperse water. Found that units lid lock mechanism has failed not allowing unit to locker lock properly, therefore not going into cycles. Ordering new lid lock to replace and will bring back control. Unit is under warranty and customer will owe no money for repair.; ordrng 1 W11368616 (Lid latch)"