Service History 2124

Near El Monte, California 91732

Andy

Job Details: 03/16/2020

REFRIGERATOR WHIRLPOOL KRFF507HPS "Not dispensing ice, removed Auger motor and found the wire harness was not installed correctly had reinstall wire harness to auger motor tested unit working properly"

Near Visalia, California 93277

Frank

Job Details: 03/16/2020

WASHER WHIRLPOOL WTW5000DW1 Customer stated during spin Loud screeching noise Performed diagnostics Found splutch defective Replaced splutch TestedNeeds new beltWornWill order part; ordrng 1 WPW10006384 (drive belt)

Near Visalia, California 93291

Frank

Job Details: 03/16/2020

REFRIGERATOR KITCHENAID KRMF706EBS01 Called techline. SR 7727245337. Techline said to replace filter head and water valve. ; ordrng 1 W11194438 (housing) and 1 WPW10341329 (water valve assy)

Near Visalia, California 93277

Frank

Job Details: 03/16/2020

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Customer stated electronic control board tuns on and offPerforming diagnostics Found control board is defective Will order part; ordrng 1 WPW10503278 (refer elect cont brd)

Near Tulare, California 93274

Chase

Job Details: 03/16/2020

WASHER WHIRLPOOL NTW4516FW3 Installed new parts. Tested. All ops now testing normal. Unit now working by design and draining with no problems. Job complete.

Near Monterey Park, California 91754

Juan

Job Details: 03/16/2020

WASHER WHIRLPOOL MHW5630HW0 "Drain pump filter was clear/clean no obstructions. Replaced drain pump, ran diagnostics. Unit is working properly at the time of service."

Near Alhambra, California 91801

Francisco

Job Details: 03/16/2020

WASHER WHIRLPOOL WFW560CHW0 Checked unit found latch not locking. After further inspection found loose wire harness at latch. Re seated connector and tested ops unit now working as designed.

Near Montebello, California 90640

Juan

Job Details: 03/16/2020

M/W OTR WHIRLPOOL WMH31017HS3 "Found door was damaged. Replaced door, checked for cosmetic or mechanical issues. Door checks fine."

Near Porterville, California 93257

Michael

Job Details: 03/16/2020

WASHER WHIRLPOOL WTW5000DW2 Spanish speaking Cx no EnglishHusband states unit made a humming noise and would not finish wash cycle and they unplugged unit to stop the noise. Unplugged on arrival. Plugged unit in and drain pump began to run. Manually cancelled drain pump. F0E1- oversuds F0E5- off balRemoved console and verified no obstruction in pressure hose.Ran auto service test unit filled agitated drained and spun hi speed spin cycle as designed. Cx did not have POP and claims unit is under first year mfg warrantyWill have office sort out POP discrepancy

Near Springville, California 93265

Michael

Job Details: 03/16/2020

DRYER WHIRLPOOL WED6620HC1 Cx states unit makes a rubbing noise while spinning. Found dent on right side panelRemoved drum and bent side panel straight. Reinstalled all parts and retested operations. Unit now spins with out making a rubbing sound. Cx had a restricted vent due to position of dryer advised to make sure proper flow when using unit. All ops are now normal job complete

Near Clovis, California 93612

Jonathan

Job Details: 03/16/2020

DRYER MAYTAG MEDB835DW4 Found door switch bad needs door switch; ordrng 1 W10724631 (switch)

Near Los Angeles, California 91307

Danny

Job Details: 03/16/2020

WASHER WHIRLPOOL WTW4816FW1 Unit is shaking and making noises when spinning Found faulty suspension and faulty gearcase Need to order parts and rs call ; ordrng 1 W10721967 (drive pulley) and 1 W10780045 (suspension) and 1 W10913953 (actuator) and 1 W11210459 (valve) and 1 W11255272 (gearcase)

Near Fresno, California 93722

Irvin

Job Details: 03/16/2020

REFRIGERATOR KITCHENAID KRFC704FBS00 Loud noise in the fresh food section. The evap motor is moving thru ice buildup causing strain and loud noise. ; ordrng 1 W11167902 (cover-evap)

Near Reedley, California 93654

Jonathan

Job Details: 03/16/2020

LAUNDRY MAYTAG MVWB765FC1 Tested unit found loose wire on control for drain pump reinstalled tested recalibrate working to spec

Near Selma, California 93662

Jonathan

Job Details: 03/16/2020

REFRIGERATOR MAYTAG MFW2055FRZ00 Installed door tested working to spec

Near Dinuba, California 93618

Jonathan

Job Details: 03/16/2020

WASHER WHIRLPOOL MVWC565FW1 7727320655 called tech they video with said they will not put any more parts tell unit is installed properly

Near Santa Clarita, California 91390

Raymond

Job Details: 03/16/2020

WASHER WHIRLPOOL WTW7040DW0 "Upon arrival gearcase seal leaking causing rotor stator and clutch to corrode. Will need to be replaced. Need rotor stator, clutch, gearcase and washplate. ***make 2 call count.; rqstng P&A on 1 W10754158 (STATOR) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 1 W10811956 (GEARCASE) and 1 W10909670 (nut-spaner)"

Near Rancho Cucamonga, California 91739

Tyler

Job Details: 03/16/2020

REFRIGERATOR KITCHENAID KSC24C8EYY02 Customer stated that the dispenser for ice is not working Found motor has voltage but not turning. Ordering motor in stock.; ordrng 1 W11202789 (Motor)

Near Los Angeles, California 91306

Danny

Job Details: 03/16/2020

REFRIGERATOR KITCHENAID KSSO48QMB01 Unit is not cooling Found unit with old control board Replaced and install new control kit with evap fan motor Reinstall unit and power up Compressor kicked on and started to drop temp Advised client to allow 24 hrs for unit to reach proper temp Collected payment by card

Near Canoga Park, California 91307

Danny

Job Details: 03/16/2020

REFRIGERATOR KITCHENAID WRS325FDAT04 No lights Found faulty lightsProvided cod estimate to client Service call 115.00Labor 0Parts 290.09Tax 27.56Total 432.65 CLIENT IS GOING TO THINK ABOUT IT AND CALL US BACK Collected payment by card

Near Madera, California 93638

Kenneth

Job Details: 03/16/2020

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found door liner collapsed on the left door. Will need to stick on a plastic square. Rescheduled customer for Saturday 3-14-20; schdld next appmnt for 3/14 SAT !

Near Castaic, California 91384

Randy

Job Details: 03/16/2020

WASHER WHIRLPOOL MVWB835DW4 F6E2 error code complaint won’t turn on. Was plugged in. Put on test and it went on gave error codes. F6E2. Tried to press for next code and Wouldn’t select. Needs new front fascia then can figure out if any more problems are present. Will bring parts out ; ordrng 1 W11115285 (panel-cntl)

Near Santa Clarita, California 91384

Randy

Job Details: 03/16/2020

WASHER WHIRLPOOL MHW5500FW1 Removed and replaced hose and pump. Tested now drains properly. Job. complete

Near Kerman, California 93630

Irvin

Job Details: 03/16/2020

RANGE WHIRLPOOL WMH31017HS2 "The lower harness was misfired. Corrected issue. Tested unit, all ops normal."

Near Madera, California 93638

Kenneth

Job Details: 03/16/2020

WASHER WHIRLPOOL WTW7500GW2 Customer concerned about unit not washing. Ran test mode. Unit is working properly. Informed customer to ball clothes around agitator and not lay them around around. Customer approves

Near Claremont, California 91711

Tyler

Job Details: 03/16/2020

DRYER MAYTAG MGD6630HW0 Customer stated that the unit will not start motor buzzes. Found bad start widing on motor. Removed and replaced motor tested all works good at this time.

Near Rosemead, California 91770

Juan

Job Details: 03/16/2020

WASHER WHIRLPOOL WTW4915EW2 "Customer reports unit has been making loud noises. Upon inspecting unit, found coins stuck between wash plate and spin basket, wash plate was loose. Removed coins and tightened washplate.A lot of debris found under unit, making contact with drive pulley shield. Shield and drive pulley mechanism have been damaged. Shield, drive pulley, actuator, and suspension rods need to be replaced.; ordrng 1 W10721967 (drive pulley) and 1 W10780044 (suspension) and 1 W10913953 (actuator) and 1 WPW10550173 (cover pulley)"

Near Rancho Cucamonga, California 91730

Tyler

Job Details: 03/16/2020

WASHER WHIRLPOOL WTW7500GW2 Customer stated that the unit is making noise at the end of thr cycle. Checked unit for error codes. No codes at this time. Could not replicate. Removed and replaced gear case and clutch tested all works good at this time. Authorization for double labor for gear case.

Near El Monte, California 91732

Juan

Job Details: 03/16/2020

WASHER WHIRLPOOL WFW75HEFW0 Door hinge has also been damaged. Hinge needs to be replaced.; ordrng 1 WPW10208415 (door hinge)

Near Avenal, California 93204

Enrique

Job Details: 03/16/2020

WASHER WHIRLPOOL WTW5000DW1 "Customer keeps calling , stating , the washer still vibrates excessively and starts banging on cabinet . I tested it in drain/spin cycle with clothes in it ( customer was present ) . Completed cycle as designed . I documented with techline sr#7727356459 ."

Near Madera, California 93636

Timothy

Job Details: 03/16/2020

REFRIGERATOR KITCHENAID KRMF706ESS01 Installed evaporator motor.defrosted unit. Unit operating as designed.

Near Camarillo, California 93010

Hector Zuleta

Job Details: 03/16/2020

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer is complaining of Ice Maker not producing ice and leaking. I checked the unit and I found broken Ice Maker Fill Tube. Ordered Fill Tube (W11415785) and rescheduled. Allow (2) counts for this repair.; ordrng 1 W11415785 (WATER TUBE)

Near Modesto, California 95355

Lance

Job Details: 03/16/2020

REFRIGERATOR WHIRLPOOL MFI2067AES "Failed icemaker, put into direct cycle and is not cycling. As well as damper test failed. Also, inner harness ice cover missing and need to order these parts for repair. ; ordrng 1 67006350 (cover- ice) and 1 W10583817 (icemaker) and 1 WPW10127427 (control)"

Near Baldwin Park, California 91706

Juan

Job Details: 03/16/2020

FREEZER WHIRLPOOL WRF757SDHZ00 "Replaced led lights, checked ops. all lights are working properly."

Near Los Angeles, California 91423

Isidore

Job Details: 03/16/2020

WASHER WHIRLPOOL WFW6620HC0 "Found F5E3 error F4E1 heat relay F0E5 out of balance Error. Cleared codes test washer operation ok at this time. Note washer dryer stacked could only test cycle operation not components tests washer ran without repeating error codes .found over suds and out of balance could cause washer errors to stop and not finish spin cycle. If customer calls back send 2 nd man and control W11322905, allow 2 hours."

Near Ceres, California 95307

Cruz

Job Details: 03/16/2020

DISHWASHER KITCHENAID KDFE104HWH0 "Fixed- installed new part (pump motor), put unit in a diagnostic test mode it completed filled, wash, drain, heated, cleared code, no leaks, unit is now working as designed, cx ok repair."

Near Atwater, California 95301

Kenneth

Job Details: 03/16/2020

WASHER MAYTAG MVWX655DW1 Unit making clicking noise while it spins. Ordering cam and actuator and transmission. Ordering new parts. Rescheduled customer for saturday 3-14-20; ordrng 1 W10721967 (Cam) and 1 W10913953 (Actuator) and 1 W11035751 (Gearcase)

Near Nipomo, California 93444

George

Job Details: 03/16/2020

MICROWAVE JENN-AIR JMW3430WS02 Found oven with shorted key need to replace panel control ok to order part.; ordrng 1 W10323052 (panl-cntrl)

Near Merced, California 95340

Kenneth

Job Details: 03/16/2020

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Found unit with a faulty switch. Open right door and switch would not register the door open. Replaced switch with Pre-ID and tested unit. Unit is now working properly. Customer approves function at this time

Near Fresno, California 93723

Irvin

Job Details: 03/16/2020

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "No water from the unit. The valve is closed and will not open. Replaced valve. Water is flowing, all ops normal."

Near Fresno, California 93723

Irvin

Job Details: 03/16/2020

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Installed replacement valves. Tested water for dispensing. Water is dispensing all ops normal.

Near Alhambra, California 91801

Francisco

Job Details: 03/16/2020

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Checked unit found frost build up in fc. Found gap along the top of the fc door. Removed door and used steam gun to get rid of frost. Heat treated gasket unit now working properly.

Near Bakersfield, California 93305

Patrick

Job Details: 03/16/2020

WASHER MAYTAG A212 Removed and replaced the hose tested and it failed once worked twice. Customer okayed repair

Near Bakersfield, California 93305

Patrick

Job Details: 03/16/2020

ICEMAKER KITCHENAID KUIX505ESS1 Filter was jammed in the unit and not coming out customer didn’t want to break it. I had to forcefully turn it. One of the tabs was catching on the filter. Filter can now be removed by customer. Customer to buy new filter

Near Grand Terrace, California 92313

Rod

Job Details: 03/16/2020

REFRIGERATOR MAYTAG MFI2569YEW0 Leaks water from side onto floorConfirmed Found drain duck I’ll stuck closed....................replaced drain tube struck stockCleared all ice from product and drain below evaporator.Still does no Email; used 1 W10619951 (TUBE DRAIN) from stock

Near Rialto, California 92376

Rod

Job Details: 03/16/2020

WASHER MAYTAG MVWB765FW3 "Lid hinge screws loosened and lid binding resulted, buckling the lid causing breakage not an abuse issue.Ordering lid and 4 screws.; ordrng 1 W11259006 (lid) and 4 WP693995 (screw)sReturned to replace defective lid with no issues as designed operation had returned"

Near Moreno Valley, California 92557

Rod

Job Details: 03/16/2020

MICROWAVE WHIRLPOOL WOCA7EC0HZ03 *****Vonnie: authorization pending needed to uninstall oven to access controls.Confirmed dead machine power to control but none out to interface nor other components.Ordering control manager and user interface control.Consumer just purchased a KB HOME and machine failed. Needs major parts to replaced. Special order parts.; rqstng P&A on 1 W11188752 (fuse) and 1 W11261165 (cntrl-elec) and 1 W11428588 (CONTROL INTERFACE) and 1 WPW10017410 (fuse)

Near Grand Terrace, California 92313

Rod

Job Details: 03/16/2020

DRYER AMANA NED4655EW1 Won’t dry clothes has 1 year additional warranty through Rent-a-Center Confirmed Door not closing properlyDoor letting air out at bottom left at catch side........corrected and as designed op resumed with proper airflow.

Near Riverside, California 92507

Rod

Job Details: 03/16/2020

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Frosting up in ffd evaporator again. 6 months since last repair for same issue.Cx said three times in past this issue has been repaired. Does not want repaired.would like a replacement product.Ffd defrost components inside evap cover have been replaced and all electronics had been replaced well numerous times before. Issue is chronic.Found big ball of ice on left side bottom of fresh food evaporator. Aoppears to be a restricted sealed system. Freezer compartment at 0.9 degrees and still dropping. Fresh food compartment at 67degrees. Deli monitor has now failed. Contacted wfcc techline spoke withTJ ref #7727357620. Deemed unrepairable by wfcc techline.Contacted Vonnie to reach out to AIG FOR PROCESSING.

Near Los Angeles, California 91423

Isidore

Job Details: 03/16/2020

DRYER AMANA NED4655EW1 "Found timer moves easily has power 240 no power out , removed and installed new timer breaker cut off terminal block burnt 279320 shorted. Part ordered; ordrng 1 279320 (terminal block)"

Near Riverside, California 92509

Rod

Job Details: 03/16/2020

DRYER MAYTAG MGDC215EW2 Noisey .....thumping and rattlingConfirmed....... replaced support roller belt kit from truck stockFound worn support rollers and belt as designed operation returned; used 1 4392065 (DRYER REPAIR KIT) from stock

Near Modesto, California 95356

Cruz

Job Details: 03/16/2020

WASHER WHIRLPOOL WTW8000DW0 "Needs more work- found gear case leaking oil onto floor, found wash plate to be stripped at shaft, found weak suspension rods basket is hitting side when agitating, checked unit for codes found none, ordering parts for unit. ; ordrng 1 W10752283 (washplate) and 1 W10811956 (drum assy)"

Near Los Banos, California 93635

Kenneth

Job Details: 03/16/2020

REFRIGERATOR WHIRLPOOL WRF535SWHV00 Unit no tr dispensing water. Water was shut off turned on water and still not dispensing. Replaced water valve and tested unit. Unit is now working properly. Customer approves function.

Near Dos Palos, California 93620

Kenneth

Job Details: 03/16/2020

WASHER MAYTAG MVWC565FW2 Found unit not agitating or spinning. Found lid not locking. Replaced lid lock and tested. Unit locked. But didnt spin still. Found wire harness plugged into motor. Wires broken and arked on motor. Ordering control motor and harness. Did not reschedule due to part availability ; ordrng 1 W11399433 (Control) and 1 W11255099 (Harness) and 1 W10885487 (Motor)

Near Riverside, California 92504

Kevin

Job Details: 03/16/2020

WASHER MAYTAG MVWB765FW4 Customer concerned with water levels. I tested water levels. All tests normal. Instructed customer on use and care.

Near Los Banos, California 93635

Kenneth

Job Details: 03/16/2020

DRYER MAYTAG MEDX655DW1 Unit not working properly. Not not fully sealing. Replaced catch and tested. No heat. Found bad thermal cutoff. Reset thermal cutoff and cleared ducting on dryer. Instructed customer that thendryer vent needs to be clean or problem will happen again. Customer approves.

Near Los Banos, California 93635

Kenneth

Job Details: 03/16/2020

WASHER MAYTAG MVWC565FW0 Installed belt and tested unit. Unit is now working properly. Customer approves function at this time.

Near Santa Clarita, California 91350

Raymond

Job Details: 03/16/2020

REFRIGERATOR KITCHENAID KRFF707ESS01 "Make 3 call count. Unit has continuous frost problem. 3 way valve and sealed system good. Need air channels, evap covers, drain pan, control evap motor and support.; rqstng P&A on 1 W10836964 (pan-drip) and 1 W10860238 (air-tower) and 1 W11211387 (cover-evap) and 1 WPW10469927 (housing)"

Near Burbank, California 91505

John

Job Details: 03/16/2020

DISHWASHER JENN-AIR JDTSS244GS0 "The left Upper rack track system, came apart. Replace both left and right upper slide for the racks. The dishwasher tested good with no fault codes."

Near Canyon Country, California 91387

Raymond

Job Details: 03/16/2020

WASHER WHIRLPOOL MVWB765FW3 "Upon arrival cx states unit has F3E1 fault, tested and found no clear restriction on pressure hose. Used drill bit and opened pressure port per SP. tested unit, unit is working as designed. Informed cx this is cheapest route. If unit persists control would be the failure. Cx did not want further repair at this time. Collected 115 SC."

Near Los Banos, California 93635

Kenneth

Job Details: 03/16/2020

WASHER WHIRLPOOL MVWC465HW2 Found wetness during fill. Replaced drain pump and valve. Hose had no holes. Tested unit. Unit is now working properly. Customer approve function at this time

Near Riverside, California 92506

Kevin

Job Details: 03/16/2020

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Unit not making ice. When I put unit into diagnostic to test ice maker, the front interface started to reset itself and then main control just running 3 way valve over and over. Software issue suspected. Ordering user interface. I will use main control on return. ; ordrng 1 W10848301 (cntrl-elec)"

Near Riverside, California 92509

Kevin

Job Details: 03/16/2020

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Unit not cooling in both compartments. I found FC temp at 44 degrees and partial frost pattern. Low side sealed system leak. Unit needs compressor and evaporator. Ordering parts. Allow 3 hours on return. Needs sealed system autho. ; rqstng P&A on 1 W11209866 (compressor) and 1 WPW10313899 (evaporator)

Near Modesto, California 95358

Cruz

Job Details: 03/16/2020

DRYER MAYTAG MEDX655DW1 "Fixed 4 FCC- cx claims unit is not drying clothes properly long dry times, cx has a restriction in there housing venting that is causing long dry times, found door seal to be shredding from normal wear, installed new part (door seal, adhesive) door seal ok, unit is heating as designed as well. Cx ok repair."

Near Riverside, California 92508

Kevin

Job Details: 03/16/2020

REFRIGERATOR KITCHEN AID KRMF706ESS01 Unit not cooling enough in RC and freezer door not closing properly. I found mullion strip not making contact with cabinet allowing outside air into RC causing warm temps. I adjusted left side RC door to correct issue. Freezer door not closing due to upper adaptors being broken causing upper drawer not to go back all the way. Unit needs left and right side adapters for upper drawer in FC. Ordering parts. ; ordrng 1 W11131390 (bracket) and 1 W11161915 (bracket)

Near Exeter, California 93221

Michael

Job Details: 03/16/2020

REFRIGERATOR WHIRLPOOL WRT311FZDM00 Cx states unit is not cold enough milk is spoiling quickly.Found temp adjustment set to normal. Checked freezer temps with thermal probe and is at 14°No ice build up inside unit.Compressor is not running and condenser fan is not running. Rebooted and cycled thermostat but still cannot get any fans to engage. Replaced main thermostat W10866230. Rebooted unit and all fans and compressor now are running and blowing cool air. Advised cx to wait 24 hours for operating temps. Job complete

Near Porterville, California 93257

Michael

Job Details: 03/16/2020

WASHER MAYTAG MHW6630HW0 Cx states on first wash cycle the bellow outer spring came off and door would now not shut.Reinstalled bellow onto front panel. Installed bellow spring clamp. Door now closes as designed. Job complete

Near Fresno, California 93705

Irvin

Job Details: 03/16/2020

DRYER WHIRLPOOL WED49STBW1 "The dryer motor failed. Timer door switch start button, all check good. ; ordrng 1 279827 (motor!dryer)"

Near Porterville, California 93257

Michael

Job Details: 03/16/2020

WASHER WHIRLPOOL WFW560CHW0 "Cx states unit would not drain.Found two large blankets inside washerC9E1- long drainRan drain pump and drained out all water as designed.Ran auto test 12 and unit filled, tumbled, drained and hi speed spin passed all cycles as designed. Cx is using non approved soap causing long drain issue. Took quick pic of soap. Advised cx on proper soap use and loading to separate bulky items from normal laundry. All ops are as designed at this time. No functional failures job complete"

Near Burbank, California 91505

John

Job Details: 03/16/2020

REFRIGERATOR KITCHENAID KBBR206ESS01 "Replaced four lights inside the refrigerator section. The top left one was burnt out in the bottom right one was burnt. After replacing the lightbulbs the refrigerator tested good. Note, the customer is not happy with the different color of the lights the new lightbulbs are dim compared to the old lightbulbs."

Near Santa Clarita, California 91350

Raymond

Job Details: 03/16/2020

WASHER MAYTAG MVWB855DC3 "Upon arrival cx states she has heard a noise 3 times but can not pinpoint the intermittent noise. Tested unit empty and loaded no noise heard, unit passed alll tests. Cx also states unit will still fill after water is shut off, this is normal. Instructed cx on proper use and care, cannot duplicate noise. Informed cx to record noise if possible. Unit functions as designed at this time."

Near Tehachapi, California 93561

Patrick

Job Details: 03/16/2020

WASHER WHIRLPOOL WFW8540FW1 Removed and replaced ran auto test. All ops checked good at time of service

Near Templeton, California 93465

Tom

Job Details: 03/16/2020

WASHER MAYTAG MHW7100DC0 "Entered diagnostics, found error code F3E1. Ran diagnostic tests, all components functional, no errors detected. Customer states that unit will complete cycles intermittently, tech suspects Pressure Switch. Order Pressure Switch and Control Board./Control Board - (W11029154)Pressure Switch - (WPW10448876)/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY, TECH REQUIRES EXTRA SLOTS/RO - 6957618-01 = other unit, is a recall for TR/RO - 6991832-00 = current ticket, order parts with other ticket/Calling Dispatch - Informed Dispatch that there is a second ticket for this customer that is a Recall on TR, two laundry sets in one home. RO Number given by retailer, Dispatch will research and provide pseudo for tech to order a Drain Pump./Drain Pump - (WPW10605427)/NOTE - RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY, AND WITH OTHER TICKET FOR SECOND WASHING MACHINE, TECH REQUESTING ADDITIONAL SLOTS FOR BOTH MACHINES; ordrng 1 W11029154 (cn

Near Victorville, California 92392

Cesar

Job Details: 03/16/2020

WASHER WHIRLPOOL WTW5000DW2 Replaced gear case and pulley calibrated and tested all checked good

Near Lancaster, California 93536

Jonathan

Job Details: 03/16/2020

REFIRGERATOR WHIRLPOOL WRS315SNHM Found defective thermistor. Replaced defective thermistor. Tested unit and is working properly.

Near Beverly Hills, California 90210

Isidore

Job Details: 03/16/2020

WASHER WHIRLPOOL CAE2745FQ1 Commercial laundry Needs keys to test . TNT does not know of keys or proof of purchase. SB web shows purchased 11/15/ 2019 labor warranty over 3 months ended 3/15 2020Parts coverage 2years 11/15 2021Not able to verify without keys(coins ? Where’s the quarters); saved tckt

Near Lancaster, California 93535

Jonathan

Job Details: 03/16/2020

WASHER WHIRLPOOL WFW560CHW0 Replaced defective latch. Found defective control ; ordrng 1 W11322879 (cntrl-elec)

Near Palmdale, California 93552

Jonathan

Job Details: 03/16/2020

DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced defective dispenser. Tested unit and is working properly

Near Templeton, California 93465

Tom

Job Details: 03/16/2020

ICE MAKER KITCHEN AID KUIX535HPS00 "Entered diagnostics, all sensors good, Water Valve good, Recirculation Pump good, Drain Pump good, Cooling and Heating good. Had a power shut down during diagnostics. Ran unit in normal operation for observation, another power shut down with self restart. Order Control Board and Recirculation Pump, tech noticed different levels of water per fill./Control Board - (W11034363)Recirculation Pump - (W11325175); ordrng 1 W11034363 (cntrl-elec) and 1 W11325175 (PUMP)"

Near Acton, California 93510

Jonathan

Job Details: 03/16/2020

WASHER MAYTAG MVWC565FW0 Found broken agitator. Found broken agitator. Tested unit and is working properly

Near Agoura Hills, California 91301

Joe

Job Details: 03/16/2020

RANGE JENN-AIR JDRP548HL00 Units control panel was damaged from whirlpool shipping. Replaced control unit is functioning as designed. Job com0lete.

Near Arvin, California 93203

Patrick

Job Details: 03/16/2020

WASHER MAYTAG MVWC565FW Unit not going into spin cycle. Checked errors and there was a lid lock error. Needs new lid lock. Removed and replaced tested unit. All ops checked good

Near South El Monte, California 91733

Andy

Job Details: 03/16/2020

FREEZER AMANA AZF33X16DW00 "No cooling, replaced compressor and tested unit working properly"

Near Madera, California 93636

Timothy

Job Details: 03/16/2020

RANGE - GAS MAYTAG MGS8800FZ0 Called WPTS( 7727357330) found 10vdc at the bake valve on the regulator but it is not opening. Per WPTS the DSI is getting voltage from the main board or it would not attempt to ignite. The igniter sparks but there is no ‘click’ when the valve is supposed to open. The gas line is too short so I can not have it connected when checking voltage to various components. The unit seems to perform differently when the gas line is connected. I suspect this is because it is providing a ground to the unit when it is connected.The power cord has no ground prong. The cooktop burners ignite. I have tried the bake with the gas shut off on the regulator in both positions. I have checked install manual for the correct position of the shut-off. WPTS wants me to put another regulator on the unit. ; rqstng P&A on 1 W10861656 (regulator) and 1 W10889764 (cord-power)

Near Thousand Oaks, California 91320

Joe

Job Details: 03/16/2020

WASHER MAYTAG MHW6630HW0 Replaced ui control unit is now functioning as designed. Job complete.

Near Madera, California 93636

Timothy

Job Details: 03/16/2020

DISHWASHER JENN-AIR JDTSS244GP0 Installed LH and RH tracks. Called WPTS(7727359469) and asked about the lower rack was covered . WPTS states this is covered for 60months. Advised to call WPTP. ; rqstng P&A on 1 WPW10056351 (tine-row)

Near Delano, California 93215

Erick

Job Details: 03/16/2020

REFRIGERATOR WHIRLPOOL WRT138FZDW00 Call tech line in formed of findings. Made adjustments on control and top freezer. Unit passed all test at the time of service. Job complete

Near Pasadena, California 91107

Francisco

Job Details: 03/16/2020

REFRIGERATOR KITCHENAID KSRB25QGSS01 Checked unit found broken support not allowing micro switch to engage when paddle is pressed. Ordering part please RS for Friday if possible.; ordrng 1 WP2180226 (bracket)

Near Fresno, California 93720

Timothy

Job Details: 03/16/2020

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Unit has minimal frost pattern. The compressor and fans are running, the compressor is pulling 1.49 amps called WPTS(7727360064) told to separate the sealed system and Back flush the unit with nitrogen. Told to Install a new compressor. Told to advise the customer these units were not intended for garage use and the extreme temperatures could effect cooling, shorten the life of the unit and cause them to use more power. ; rqstng P&A on 1 W11209866 (compressor) and 1 WPW10143759 (dryer)"

Near Perris, California 92571

Kevin

Job Details: 03/16/2020

WASHER WHIRLPOOL WTW4850HW1 Customer said unit is making a loud noise during operation. I tested unit and found belt slipping on gearcase pulley. Unit needs new belt and cam kit. Removed and replaced cam and belt. Tested unit. All tests good.

Near Pasadena, California 91107

Francisco

Job Details: 03/16/2020

REFRIGERATOR WHIRLPOOL ED5SHAXMT00 Re ordering parts and RS for Friday if possible please.; ordrng 1 2198597 (icemaker assy) and 1 W10757851 (optic bd set ref)

Near Adelanto, California 92301

Darren

Job Details: 03/16/2020

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Replaced filter cover, holding in place normally."

Near Apple Valley, California 92307

Darren

Job Details: 03/16/2020

DRYER WHIRLPOOL WGD6620HC0 "Replaced inlet thermistor, cycle tested, checks out good."

Near Los Angeles, California 91316

Randy

Job Details: 03/16/2020

WASHER MAYTAG MVWB835DW4 "F3E2 inlet water temperature fault. F0E4 spin limited by water temperature f8E1 long fill. Complaint sometimes makes loud clunking noise, sounds off balance ran diagnostic got 3 error codes 2 water inlet issue and one for long fill. Cx was running a load on arrival stopped. Tested found passed no more issues replaced hose corrected siphoning issue. All ops normal. Cx instruct on use and care"

Near Los Angeles, California 91436

Randy

Job Details: 03/16/2020

DRYER MAYTAG MGDB765FW0 Removed and replaced relay and control. Now working as designed job complete.

Near Los Angeles, California 91316

Randy

Job Details: 03/16/2020

WASHER WHIRLPOOL WFW9400SW01 Found complaint mold at the gasket. Needs replacement. Cx approves at 394.48. Collected via cc after installation. No leaks.

Near Moreno Valley, California 92555

Kevin

Job Details: 03/16/2020

WASHER WHIRLPOOL WFW6620HW Customer stated the unit is leaking and stopping mid cycle and not completing. I put unit into diagnostic and found error code for valve failure. I ran unit through diagnostic cycle and no leaks were found. I then ran wash cycle not through diagnostic cycle and had no leaks. Ordering fill valves for valve failure codes. ; ordrng 1 W11316255 (valve) and 1 W11316256 (valve)

Near Los Angeles, California 91344

Randy

Job Details: 03/16/2020

REFRIGERATOR WHIRLPOOL JFC2089HPF Unit complaint clicks and on top of the board temps are over temp. 76 and 67 in freezer. Not cooling on both sides. Found noisey compressor. Found clicking coming directly from compressor like it’s running but it dies. Start relay ok. Needs new compressor. Unit is from 2004. Nothing covered. Service call $115.00Compressor 403.50Labor. 190.00Collecting service call 115.00681.31 on return visit. Scheduled for Friday 3 call count; ordrng 1 W10160407 (compressor)

Near Los Angeles, California 91356

Randy

Job Details: 03/16/2020

DISHWASHER KITCHENAID KUDI01ILBL0 Found completely dead front panel. Complaint won’t turn on needs control. NLA. Needs new dishwasher. Cx okayed. Collected service call 115.00

Near Los Angeles, California 91356

Randy

Job Details: 03/16/2020

REFRIGERATOR WHIRLPOOL KRMF706ESS01 Found unit complaint not lighting up. Removed and replaced module. Now lights up as designed job complete cx approves