Near Burbank, CA 91504
Raymond
Job Details:
08/22/2018
ikea refrigerator IX5BBEXDS00
Upon arrival customer complaint was RC not cooling properly, inspected and found magnet stuck between FC seal and cabinet causing warm air leak frosting fan. Defrosted and removed magnet, reformed gasket, tested unit. Unit functions as designed.;
Near Burbank, CA 91506
Raymond
Job Details:
08/22/2018
whirlpool refrigerator WRS325SDHW00
Upon arrival customers unit not dispensing water. Inspected and found water to home shut off. Opened water valve and tested unit. Unit functions as designed. Rectified all installation issues
Near Tehachapi, CA 93561
Patrick
Job Details:
08/22/2018
MAYTAG DRYER MGDX655DW1
Found the customer unable to start the unit. The pts switch popped out of place. Reinstalled and secured. Tested unit. All ops checked good.
Near Ridgecrest, CA 93555
Patrick
Job Details:
08/22/2018
WHIRLPOOL REFRIGERATOR WRT111SFDM04
Found the ice maker arm not coming back down after it cycles. Customer has to push down. Needs new ice maker. Removed and replaced. Tested unit all ops checked good , Called customer cause only one part could be causing issues which is the ice maker I don’t have need to order before going out ; ordrng 1 WPW10315447 (icemaker), Removed and replaced ice maker tested and. The arm dropped. Added silicone to gaps between liner and cabinet ; used 1 482338 (ADHESIVE)
Near Atascadero, CA 93422
Andrew
Job Details:
08/22/2018
WHIRLPOOL REFRIGERATOR WSR57R18DM00
Found leak at Yoder loop and drier. Removed and replaced drier. Pulled vacuum and vacuum held. Recharged unit with4.8 oz 134a. Pressures ok unit cooling
Near Morro Bay, CA 93442
Andrew
Job Details:
08/22/2018
whirlpool washer WTW5000DW1
Customer stated that drain pipe will overflow and that sink will back up. Ran unit through diagnostics and found no fault codes and auto test was fine. Drain hose is correct length. Customer has slow drain and instructed Customer to run drano down his stand pipe or call a plumber. Unit is working as intended
Near Los Angeles, CA 91343
Michael
Job Details:
08/22/2018
maytag washer MVWX655DW1
Top wash ring had come loose and was making noise.Removed top panel and installed top ring in place. Secured top panel and ran unit through auto service test. All ops normal. Job complete.
Near Los Angeles, CA 91306
Michael
Job Details:
08/22/2018
WHIRLPOOL DISHWASHER WDT720PADM2
Customer states water will not go down. No airgap in home. Customer has improper power cord (approx 14”) wired to unit with incomplete neutral wire exposed. Cord is plugged into a small gray 3-1 adapter and then is plugged into extension cord ran behind a active cooking hot range.Cx unplugged unit behind DW so tech was forced to remove unit to fix power cord.Tech removed drain pump and works as intended. Tech found drain hose is obstructed and instructed cx to replace drain hose and install air gap. Tech also observed cx has been using rinse aid in place of soap in the dispenser while leaving rinse aid reservoir empty. Tech instructed importance and provided free samples of soap to cx. Wrote down instructions for cx to purchase drain hose and air gap from home Improvement store. Unit ops as intended. Job complete
Near Los Angeles, CA 91367
Michael
Job Details:
08/22/2018
WHIRLPOOL WASHER WTW8600YW0
Lid is dislodged from panel/hingeNeeds new lid assembly W10842924; ordrng 1 W10842924 (lid), Tech removed damaged lid and hinges. Upon removing hardware one of the lid hinge screws twisted in half. Cannot use unit without this screw. P/n WPW10442074 ordrng 2 WPW10442074 (screw)s,
8/21/18 14:08: MM there 8/21 TUE, 13:53 to 14:03, Installed screws into lid. Lid now operates as intended. No other issues noted with unit. Ops as intended job complete
Near Los Angeles, CA 91356
Michael
Job Details:
08/22/2018
WHIRLPOOL REFRIGERATOR WRS588FIHZ00
dispenser does not give ice.Tech verified no power to auger. Removed and replaced auger motor and still have no power to auger motor.Tech found ,lower harness on left door has several broken wires in the lower harness needs new door.Stainless freezer door LW11037733Office to please contact customer when parts arrive to complete repair.; ordrng 1 LW11037733 (FREEZER DOOR STAINLESS)
Near Los Angeles, CA 91356
Michael
Job Details:
08/22/2018
whirlpool icemaker GI15NDXZS2
Found ice maker unplugged and growing mold inside cabinet. customer is unhappy with product and is vocal about t.Tech plugged unit in and unit began to fill with water and did not stop. Verified again that Customer did not get the extra drain pump she needs for unit to operate. Gave cstomer the part # and she states she is going to return unit to Home Depot.
Near Calabasas, CA 91302
Danny
Job Details:
08/22/2018
JENNAIR REFRIGERATOR JUD278DBESS00
No power on top drawer panel Found side panel harness broken Need to order parts Client agreed to get unit repaired ; ordrng 1 WP2310340 (harns-wire),
No power Replaced harness Reinstall drawer Unit is working and cooling properly
Near Moorpark, CA 93021
Danny
Job Details:
08/22/2018
JENNAIR REFRIGERATOR JS48PPFXDA
Making loud noises Found top evaporator cover full of ice Drain pan is leaking water Service bulletin r8178735. Was able to stop loud noise Need to order part and rs call Provided cod estimate to client , Client agreed to get unit repaired.ordrng 1 W10199915 (pan-drip) Leaking water and freezing and hitting fan blade Install new pan drip kit Reinstall evap cover Set unit to proper tempTest drain pan with a cup of water and it’s draining properly.
Near Simi Valley, CA 93065
Danny
Job Details:
08/22/2018
WHIRLPOOL REFRIGERATOR WRF535SMBM00
Found unit leaking from drier valve Replaced and install new drier from truck stock Completed sealed system repair Unit hold vacuum No leaks found Reinstall fridge and unit powered up and started to cool ; used 1 WPW10143759 (DRIER ASSY)
Near Simi Valley, CA 93065
Aaron
Job Details:
08/22/2018
whirlpool washer WTW8700EC0
Replaced and install new hinges and lidDoor is opening and closing properly Unit is working properly ; Job Cmpltd
Near Oxnard, CA 93035
Hector Zuleta
Job Details:
08/22/2018
whirlpool freezer KRFF507ESS01
condensation and ice dispenser not working. Checked unit and found no signs of condensation and ice dispenser is dispensing cube and crushes ice. Found nothing wrong with this unit. Remember this is a water front house a lot of moisture in the air
Near Camarillo, CA 93010
Hector Zuleta
Job Details:
08/22/2018
kitchenaid refreigerator KRMF706EBS01
there was a time after the last repair in which the refrigerator stop dispensing ice. Checked unit and found nothing wrong, refrigerator is dispensing both type of ice.
Near Camarillo, CA 93010
Hector Zuleta
Job Details:
08/22/2018
MAYTAG WASHER MVWX700XW2ustomer
basket outer ring is shredded. Checked unit and found damaged basket outer ring, also found worn out drive hub and suspension. Customer declined estimate
Near Oxnard, CA 93035
Hector Zuleta
Job Details:
08/22/2018
WHIRLPOOL REFRIGERATOR WRS325FNAM01
Customer complaints of refrigerator not cooling enough. Checked unit and found normal temperatures. Also found iced up drain hole and fresh food compartment and freezer compartment lights not working at all. Adjusted drain hole and ordered lights.; ordrng 1 W11104452 (light) and 1 WPW10515057 (light) and 1 WPW10515058 (light), Replaced LED lights. Tested ok
Near Oxnard, CA 93033
Hector Zuleta
Job Details:
08/22/2018
REFRIGERATOR WHIRLPOOL WRT541SZDW00
Customer refused service, according to her the refrigerator that was given to them from Edison (Electric co) is total illegal because is sitting in the living room and not in the kitchen,they want a different refrigerator that fit in the kitchen. Advised to the customer to call Edison and request a different one. I noticed a lot of condensation on both compartments.; Job Cmpltd
Near Oxnard, CA 93033
Jesus
Job Details:
08/22/2018
WHIRLPOOL REFRIGERATOR WRT541SZDW00
Customer states that unit has condensation. Checked unit and found the liner separated. Sealed the liner with adhesive and checked unit gasket for proper sealing. Unit is working as design.; used 1 482338 (ADHESIVE)
Near Malibu, CA 90265
Jesus
Job Details:
08/22/2018
KITCHENAID ICEMAKER KUIX505ESS1
Customer states that icemaker is not working. Choked unit and found th compressor making a knocking sound and the fan not working. Gave customer a full quote and she will call back for service.
Near Malibu, CA 90265
Jesus
Job Details:
08/22/2018
KITCHENAID RERFIGERATOR KBFS20EVMS11
Customer states that unit has condensation. Checked unit and found condensation on diffuser cover and control. Called techline and document. Due to the high humidity and customer living to close to beach. Unit is accumulating condensation. Unit is woking as designed
Near Malibu, CA 90265
Jesus
Job Details:
08/22/2018
WHIRLPOOL REFRIGERATOR KRSF505ESS01
Customer states that unit is not cooling. Checked unit and found the evaporator iced up. Removed drawers and removed all ice. Cleared out all ice it’s steamer and replaced thermistor. Installed new thermistor and assembled unit. Tested fan motor on test 3 and it’s working. Unit is now working as designed
Near Santa Paula, CA 93060
Aaron
Job Details:
08/22/2018
whirlpool refrigerator WRS322SDAB05
The The whole refrigerator light system was flickering when you open and close the doors replace the fresh food light with control unit now works correctly operating normal.
Near Fillmore, CA 93015
Aaron
Job Details:
08/22/2018
ge dishwasher GLD5600N00WW
GE sent part direct to customer it was a heating element upgrade recall perform service of replacing the heating element tested operations unit is working as designed labeled all the stuff that need to be labeled a operating normal now after test; Job Cmpltd,
Near Simi Valley, CA 93065
Aaron
Job Details:
08/22/2018
WHIRLPOOL REFRIGERATOR WRF767SDEM01
Replaced the harness asm and installed the thermistor and secured to the evaporator replaced the air tower and evaporator cover , reset unit on test 7 to timed defrost #2 , unit needs 24 hrs to cool down
Near Camarillo, CA 93012
Aaron
Job Details:
08/22/2018
MAYTAG WASHER MVWB765FW0
Checked operations unit now showing on the rinse cycle phone with cold water line is not opening up replace the water valve tested operations unit is working as designed now also customer instructed on proper soap usage and different cycles to get a good optimal wash out of the machine unit is working as designed now
Near East Los Angeles, CA 90022
Francisco
Job Details:
08/22/2018
kitchenaid refrigerator KRMF706ESS01
Checked unit upon arrival found frost all over FC. Inspected gasket and found gap all along top of FC drawer. Removed frost, door and basket, aligned everything properly tested door it is now closing properly. Unit working as designed.
Near Rosemead, CA 91770
Francisco
Job Details:
08/22/2018
maytag refrigerator MRT118FFFH01
Customer stated unit is working at all times. Cx also informed me there was frost on her veggies from time to time. Advised customer to use perforated bags as vegetables and fruits hold a lot of moisture and tend to sweat and develop light frost if they are not stored in the proper bags. Checked temp in a water bottle unit is right at 38-39 degrees which is within acceptable range in ffc. Also advised customer on proper use of settings. Removed and replaced part listed and asked customer to monitor temp and report any issues
Near South El Monte, CA 91733
Francisco
Job Details:
08/22/2018
WHIRLPOOL REFRIGERATOR WRT138FZDW00
Checked unit found ffc at 37-36 degrees Customer stated it is freezing her food. Unit is not over loaded. Contacted tech line. They advised to set freezer setting to max to minimize air flow and to ensure thermistor is not blocked by styrofoam, which it was not. Removed and replaced ffc thermistor and asked customer to monitor temp and report any issues.
Near Pasadena, CA 91104
Francisco
Job Details:
08/22/2018
KITCHENAID REFRIGERATOR KFIV29PCMS03
Checked unit upon arrival entered diagnostics for the ice maker and retrieved error code e5, which indicates temperature issues. FC temp at 15 degrees F. Checked ffc and FC thermistors they passed. Tech line advised we are dealing with a seal system issue. Ordering parts to complete repair. Removed and replaced parts listed, vacuumed system unit held vacuum, recharge r134 a to 5.50 oz. unit displayed good pressure readings asked cx to monitor unit and report any issues
Near Pasadena, CA 91104
Francisco
Job Details:
08/22/2018
whirlpool refrigerator ED5FVGXWS02
Checked unit it was not dispensing water. Removed dispenser cover and found broken bracket so when the paddle is pushed in it pushes on microswitch opposed to pressing switch and activating the valve. Ordering part
Near Los Angeles, CA 90039
Francisco
Job Details:
08/22/2018
WHIRLPOOL DISHWASHER MDB8959SBS3
, Checked unit on diagnostics retrieved error codes 10-1 6-1 & 3-3 found Cx needs motor and pump assembly, dispenser and bracket underneath counter is broken. Unit also needs to be leveled and he also has a plumbing issue with his air gap. Advised cx to get a plumber out to look at that issue as were unable to work on plumbing. Removed and replaced parts listed tested ops unit working as intended
Near Hesperia, CA 92344
Cesar
Job Details:
08/22/2018
FRIGIDAIRE REFRIGERATOR LFHB2741PFBA
Found ice maker evaporator frozen over not able to circulate air to cool ice maker cleared ice all checked good. Previous repair company as replaced all rear seals 2 times already and has replaced other parts as well. Found no leaks under ice cabinet leaving current seals alone ; Job Cmpltd
Near Victorville, CA 92392
Cesar
Job Details:
08/22/2018
MAYTAG DRYER MGDC215EW2
Found open thermal fuse cutting off power to motor replaced fuse unit tested good ; used 1 WP3392519 (THERMAL FUSE)
Near Victorville, CA 92392
Cesar
Job Details:
08/22/2018
MAYTAG WASHER MVWC415EW1
Lid randomly looks when unit is not in use. Attempted to run a test cycle unit will go in to test mode but no components actually come on. Reset unit and ran a recalibration on control and unit now tested good
Near Helendale, CA 92342
Cesar
Job Details:
08/22/2018
MAYTAG WASHER MVWB750WQ2
On today’s visit and after Multiple attempts I’m trying to separate bearings and shaft from inner basket with no luck. Finally determined just going to order in her basket and will have to return. Left new bearing and miscellaneous bolts inside wash machine for return visit. Sorry Cesar; ordrng 1 WPW10321442 (basket), Replaced bearing and basket unit tested good
Near Barstow, CA 92311
Cesar
Job Details:
08/22/2018
GE WASHER GTW460ASJ9WW
Found loose clamp on hose from pump to cabinet causing a small leak properly set clamp and unit tested good
Near Barstow, CA 92311
Cesar
Job Details:
08/22/2018
AMANA WASHER NTW4516FW2
Failed lid latch motor getting signal to unlock from control but motor not moving not unlocking lid replaced latch unit tested good ; used 1 W10838613 (LATCH)
Near Apple Valley, CA 92307
Cesar
Job Details:
08/22/2018
WHIRLPOOL DISHWASHER WDF560SAFW2
F4-e3. F7-e1, f1-e2. Codes found ran further test wash motor ran for 30 seconds then shut off it is getting power from control also test cycle did not finish one of the codes is for software problems ; ordrng 1 W11085683 (pump&motor) and 1 W11087212 (cntrl-elec),
Near Apple Valley, CA 92308
Cesar
Job Details:
08/22/2018
WHIRLPOOL WASHER WFW8740DW1
Failed main control has 120v ac to it not sending power to user interface or any other components ; ordrng 1 W11201289 (CONTROL ) Replaced control calibrated and tested all checked good; Job Cmpltd
Near Los Angeles, CA 90049
Isidore
Job Details:
08/22/2018
kitchenaid dishwasher KDTE254ESS3
Found no codes, ran self diagnostics ok, checked drain sump ok clear. Unable to verify complaint at this time, customer instruct run hot water and cycle selection. Customer stated dishwasher ran over 3 hours , can be normal if hot water not run before use.
Near Los Angeles, CA 90272
Isidore
Job Details:
08/22/2018
kitchenaid refrigerator KFCS22EVMS8
Found drain frozen and ice maker W10889233 not completing cycle, cleared drain customer to think about repair At later time. will need 1 W10889233 (icemaker 139.94),
Near Los Angeles, CA 90272
Isidore
Job Details:
08/22/2018
kitchenaid dishwasher KUDP01FLSS6
Removed upper rack, removed and installed new rack rollers. Test operation,ok .found wash motor noisy. Customer advised wash motor may need to be replaced.
Near Los Angeles, CA 90272
Isidore
Job Details:
08/22/2018
jennair refrigerator
Room very humid check mullion not warm, found mullion connection not properly seated in harness. Refastened mullion Connector and turn on humidity control on user interface page 10 user manual and on mullion.
Near Duarte, CA 91010
Stephen
Job Details:
08/22/2018
jennair range JGR8775RDS
Replaced bake igniter. Tested bake. Oven is heating properly at this time. Complete.;
Near Duarte, CA 91010
Stephen
Job Details:
08/22/2018
jennair dishwasher JDB1095AWS
Replaced control panel( UI ) assembly. All functions are working properly. Advised to purge hot water line before using DW, use rinse aid for proper drying. Bottom seal warped, dragging on inner door.
Near San Gabriel, CA 91776
Stephen
Job Details:
08/22/2018
MAYTAG WASHER MVWC565FW1
Ran diagnostics. No error codes. Ran auto test cycle, calibration- passed. Tested normal wash. Water levels on normal cycle are auto sensing only. Advised to not use normal cycle, use deep fill, 1 rinse with softener, less detergent. Unit is working as designed. Fills, agitates, drains, rinses,& spins properly. Complete.
Near San Gabriel, CA 91776
Stephen
Job Details:
08/22/2018
WHIRLPOOL REFRIGERATOR WRS325SDHZ00
Found intermittent FC light switch. Replaced FC light switch( very hard for switch harness to go back in liner). FC light is working properly. Complete.;
Near Monterey Park, CA 91754
Stephen
Job Details:
08/22/2018
KITCHENAID REFRIGERATOR KFCS22EVMS8
Needs right ice bin slide( different than left slide ), FC light switch.; rqstng P&A on 1 WPW10170835 (glide) and 1 WPW10170987 (glide), Replaced left and right ice container glides, FC door switch. FC door, ice, utility drawers are working properly at this time. Completed
Near Rosemead, CA 91770
Stephen
Job Details:
08/22/2018
WHIRLPOOL WASHER WTW8040DW0
Replaced UI/ control kit per service pointer #w11042572. Ran load size calibration, auto test cycle- passed. Tested deep water wash, rinse/ spin. Unit is working as designed. Fills, agitates, drains, rinses,& spins properly. Advised not to seal drain to drain pipe. Complete.; Job Cmpltd
Near Rancho Cucamonga, CA 91737
Tyler
Job Details:
08/22/2018
kitchenaid refrigerator KRSC503ESS01
doors are uneven. Found customers ground is not level and cabinet is flexing. Used leveling legs and fridge door adjuster to fix doors. All works good at this time.
Near Claremont, CA 91711
Tyler
Job Details:
08/22/2018
ikea dishwasher IUD8555DX4
Unit leaks at the end of cycle. Ran unit through diagnostics and normal cycle could not recreate leak. Customer to monitor when exactly it happens and see if vents during heated dry are leaking. All works good at this time
Near La Verne, CA 91750
Tyler
Job Details:
08/22/2018
WHIRLPOOL REFRIGERATOR WRX735SDBM04
Unit froze over again. Model and serial of this unit are not correct. Customer is going to call whirlpool and have the model and serial number updated to correct model and serial. Customer to defrost unit.;
Near Glendora, CA 91741
Tyler
Job Details:
08/22/2018
KITCHENAID DISHWASHER KDTE104DSS0
Customer complaint is unit is not draining and is coming out of air gap. Found drain hose to garbage disposer is clogged kinked and leaking. Advised customer to replace drain hose. Dishwasher is working to specs
Near Glendora, CA 91741
Tyler
Job Details:
08/22/2018
kitchenaid dishwasher KDTE104DSS0
Unit is not draining and is coming out of air gap. Found drain hose to garbage disposer is clogged kinked and leaking. Advised customer to replace drain hose. Dishwasher is working to specs
Near Glendora, CA 91741
Tyler
Job Details:
08/22/2018
jennair refrigerator JFX2897DRM02
Unit is leaking water from dispenser. Customer recently changed filter and had air in the system. Air has since passed and unit is not leaking anymore. Customer to make sure to flush system after changing filter in the future. All works good at this time
Near Rancho Cucamonga, CA 91739
Tyler
Job Details:
08/22/2018
KITCHENAID REFRIGERATOR KSSC42QVS10
The ice bin is frozen to the door. Cleared ice and checked dispenser motor. All works good at this time. Customer to monitor ice maker dispenser if iced up again need to replace dispenser motor.
Near Fontana, CA 92336
Tyler
Job Details:
08/22/2018
amana washer NTW4516FW2
Unit will not start. Found unit in suds lock. Calibrated and tested all works good at this time. Customer to use less soap. All works good at this time.
Near Fontana, CA 92335
Daniel P.
Job Details:
08/22/2018
whirlpool washer WTW5000DW1
Washer not spinning and noisy found stripped hub and gcase splines , gcase leaking oil onto belt and pulley , needs gcase , pulley , hub and belt allow 2 job call count tight area washer will have to be moved to be serviced.; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt), replaced gcase , pulley , hub and belt tested checks ok call completed
Near Moreno Valley, CA 92555
Daniel P.
Job Details:
08/22/2018
whirlpool dishwasher WDT720PADM2
Customer complaint dishwasher will not start , found door catch not properly installed, repaired and tested all ok call completed
Near Redlands, CA 92373
Daniel P.
Job Details:
08/22/2018
WHIRLPOOL DISHWASHER WDT710PAHZ1
Customer complaint dishwasher leaking , found door seal not sealing properly and set dispenser not opening properly, installed new door seal and dispenser, tested for 20min all ok call completed
Near Riverside, CA 92505
Kevin
Job Details:
08/22/2018
roper dryer RGD4516FW0
Unit not turning drum during operation. I found broken belt and worn idler pulley. I replaced parts with dryer repair kit. Tested unit. All tests good
Near Moreno Valley, CA 92553
Kevin
Job Details:
08/22/2018
WHIRLPOOL WASHER MVWX655DW1
Customer has water leaking in multiple spots. The cold valve was leaking so I removed and replaced cold valve. The faucets on the wall are leaking and when the washer drains, water runs out of customers wall at the base. I fixed leak with washer and instructed customer to call a plumber to correct other leaks. All tests good with washer. ; Job Completed.
Near Burbank, CA 91504
Raymond
Job Details:
08/22/2018
whirlpool washer WFW92HEFC0
Upon arrival unit had F5E3 fault code. Tested and found bad latch. Replaced latch and tested, unit functions normal now.; used 1 WPW10443885 (LATCH)
Near Los Angeles, CA 91331
Randy
Job Details:
08/22/2018
whirlpool refrigerator WRF757SDEM01
Upon arrival RC evap frosted. Needs motor and harness.; ordrng 1 W11033168 (harns-wire) and 1 WPW10389152 (support), replace fan harness and support tested unit unit functions normal now; Job Cmpltd
Near Los Angeles, CA 91325
Billy J.
Job Details:
08/22/2018
whirlpool refrigerator WRB322DMBW00
upon arrival customer stated that unit was not level door was hard to open it feels like door is sealing to good that it becomes hard to open lowered legs functions as designed
Near Los Angeles, CA 91304
Billy J.
Job Details:
08/22/2018
whirlpool rerigerator WRF555SDFZ05
upon arrival cx stated same complaint as previous tech that sometimes it breaks the bigger ice cubes and some times it does not cx states this has happened on and offsince they bought unit cx states unit makes loud noise one or twice per month per techline ice breaking is normal but noise can’t do anything till we here the noise auger motor already replaced cx stated did before and after repair job complete unit works as desighned for now
Near Los Angeles, CA 91325
Billy J.
Job Details:
08/22/2018
whirlpool refrigerator WRX735SDHZ00
Upon arrival icemaker not cycling no voltage turned unit off turned unit on icemaker cycled job complete
Near Santa Clarita, CA 91351
Billy J.
Job Details:
08/22/2018
MAYTAG WASHER MVWB725BW0
upon arrival customer stated unit was leaking and making load grinding noise found unit had bad bearing removed and replaced from truck stock retested job complete no leaks at this time job complete; used 1 W10435302 (BEARING)
Near Los Angeles, CA 91042
Bryan Dunn-Wilson
Job Details:
08/22/2018
WHIRLPOOL FREEZER WRT518SZFM00
Upon arrival cx states ice build up in freezer. Found ice build up all over evap cover. Evap fan motor not running. Ordering new evap motor. Rescheduled cx for 8/14 for am ; ordrng 1 W10850162 (orifice) and 1 WP2163777 (blade-fan) and 1 WP2315539 (motor-evap), Removed and replace all listed parts. Unit now moving as designed. Cx approves repair atbthis time. No dents dings or scratches caused by tech
Near La Cañada Flintridge, CA 91011
Bryan Dunn-Wilson
Job Details:
08/22/2018
KITCHENAID DISHWASHER KUDC20CVSS
Upon arrival customer states dw is making a loud noise and dishes are still dirty after cycle. Ran dishwasher. Noise went away after about 5-10 seconds into cycle and never started again. All functions are normal. Spray arms are functioning. Sump is functioning as designed. Found no problems at this time.
Near La Cañada Flintridge, CA 91011
Bryan Dunn-Wilson
Job Details:
08/22/2018
whirlpool range WFG320M0BW0
Upon arrival customer states glass door com8ng apart. Found bracket on bottom of door is broken and glass won’t re stick to bracket. Ordering glass door. ordrng 1 WPW10535777 (glass-door), Removed and replaced glass door. Tested unit. Unit functioning as designed. No dents dings or scratches caused by tech.
Near Santa Clarita, CA 91354
Bryan Dunn-Wilson
Job Details:
08/22/2018
WHIRLPOOL REFRIGERATOR WRF555SDFZ05
No ice production. Arrived bin was full of ice. Explained to customer that if the arm extension is lifted in any way the ice maker will not produce ice. Instructed customer on how to ensure is maker is working. Jumped ice maker. Ice maker cycled and filled functioning as designed.
Near Los Angeles, CA 91331
Kenneth
Job Details:
08/22/2018
WHIRLPOOL REFRIGERATOR WRX988SIBM01
Low ice due to poor cooling. Fridge evap all frosted over. Ordering new thermistor and evap motor will relocate thermistor on return visit. ; ordrng 1 W10633627 (motor-evap) and 1 W10837236 (harns-wire), Removed and replaced all parts. Relocated thermistor to appropriate location for unit not operate as designed . Informed customer. Customer approves job at this time no dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91601
Kenneth
Job Details:
08/22/2018
whirlpool refrigerator URB551WNGZ
Upon arrival unit was unplugged and pulled from wall. Plugged unit in and inspected, compressor running but no heat transfer. Lights and fans work. Most likely sealed system issue. Ordering compressor.; ordrng 1 WPW10507886 (compressor),
Near Los Angeles, CA 91423
Kenneth
Job Details:
08/22/2018
whirlpool refrigerator WRS325FDAM01
pon arriving tested unit and ice maker would not fill. Pulled unit out and found water damage from cracked water line. Removed and replaced water line. No more leaks. Ice maker fill line was iced over. Removed ice and ice maker now fills properly.No dents dings or blemishes on unit caused by technician
Near Bakersfield, CA 93304
Erick
Job Details:
08/22/2018
FRIGIDAIRE REFRIGERATOR LFTR1821TF
Found fan blade from condenser motor hitting housing causing to make noise and over heat compressor. Removed fan blade and motor. Repaired, realigned and secured fan blade and motor. Fan is now sitting in proper position. Unit is now cooling with no noise. Job compIf issue persists please order new compressor
Near Bakersfield, CA 93308
Erick
Job Details:
08/22/2018
FRIGIDAIRE REFRIGERATOR FFSC2323LE
Upon arrival found unit not cooling causing it not to make ice. Unit had 5yef error causing it not to cool. Fan motor not running causing no cool. Accesed motor and found bad connector on motor. Repaired connector and secured main wiring harness. Retested it and units motor is now running and display no longer has error. Unit is now cooling. Job completed
Near Bakersfield, CA 93314
Erick
Job Details:
08/22/2018
whirlpool refrigerator WRF535SMBM00
Found units cam misaligned causing door not to aligned rail and not allowing it to close. Resitslled and secure cam and hinge. Re tested and t with cust and door closes and opens with no errors. Job comp
Near Tulare, CA 93274
Erick
Job Details:
08/22/2018
kitchenaid refrigerator KSRL25FRST04
Cycled unit ice maker and found heater not engaging causing it not to dispense ice.,unit will need new ice maker; ordrng 1 2198597 (icemaker assy), Installed new ice maker. It cycled and filled with no errors. Job comp
Near Visalia, CA 93292
Erick
Job Details:
08/22/2018
frigidaire refrigerator LFHB2741PF
Called techline and spoke with William, after going through diagnostics found heater not coming on causing unit to over freeze evap.er techline to replace heater and main board ; ordrng 1 242094802 (heater-defrost) and 1 5304502780 (board-main power) Installed new parts on unit. Defrosted evap and set temp to correct setting. Unit tested normal ops.
Near Delano, CA 93215
Erick
Job Details:
08/22/2018
maytag dryer MGDX655DW2
Cycled unit and found it not heating due to loose connection at thermal cut off causing it not to heat. Repaired connector and secured harness to fuses. Retested it and it now cycles and heats.
Near Delano, CA 93215
Erick
Job Details:
08/22/2018
whiirlpool dryer WGD5000DW
Cycled unit and found unit not heating due to blown thermal fuse. Replaced fuse, retested it, it now cycles and heats. Job comp ; used 1 WP3392519 (THERMAL FUSE)
Near Wasco, CA 93280
Erick
Job Details:
08/22/2018
maytag washer MVWB835DW0
Cycled unit and found motor making extremely loud noise.accesed motor and found teeth on slider and cap completely worn. Teeth are no longer engaging causing unit not to wash or advance. Both will need to be replaced; ordrng 1 W10734521 (slider)
Near Lemoore, CA 93245
Enrique
Job Details:
08/21/2018
whirlpool dryer WGD8000DW1
Inspected a whirlpool dryer . Customer complaining , unit making squeaky noise . Defective pulley . I installed new dryer repair kit , truck stock . All functions checked normal . ; used 1 4392067 (DRYER REPAIR KIT)
Near Corcoran, CA 93212
Enrique
Job Details:
08/21/2018
GE FREEZER GSE25HMHBHES
Inspected a Ge refrigerator . Customer complaining , ice maker making noise/leaking . Double fill . Installed new ice maker and valve . All functions checked normal at time of service . No leaks
Near Paso Robles, CA 93446
James
Job Details:
08/21/2018
WHIRLPOOL OVEN WFG505M0BS2
Found unit not sending signal to ignighters. Also found door gasket worn and broken ordering new gasket. Ordering new cntrl elect. ordrng 1 W11126814 (CNTRL ELECT) and 1 WPW10535778 (gaskt-door), Removed and replaced old gasket with new. Unit now seals correctly. No dents, dings, or blemishes on or around unit caused by tech
Near San Luis Obispo, CA 93401
Enrique
Job Details:
08/21/2018
MAYTAG MICROWAVE MMV4206FZ3
Customer stated that unit would occasionally make a grinding/sliding noise. Could not recreate noise. Unit is heating properly at this time. Gave customer personal cell number and told them to record noise to help centralize problem. Unit is functional at this time
Near Santa Maria, CA 93455
James
Job Details:
08/21/2018
WHIRLPOOL COOKTOP CCG2523W
Installed center burner Venturi and tested unit. Unit igniting in wrong order. Opened unit and inspected wired going to igniters and found igniter wires mis matched. Re arranged wired to correct components. Tested unit and unit now functioning as intended.
Near Reedley, CA 93654
Timothy
Job Details:
08/21/2018
WHIRLPOOL DISHWASHER WDF520PADW
Inspected unit by running a few service cycles. I could not duplicate a leak. The only thing I did that might have repaired it was push in the seal to check if it was set correctly. No leaks noted. Unit checks ok.
Near Reedley, CA 93654
Timothy
Job Details:
08/21/2018
whirlpool washer WTW5000DW1
Plugged in unit and it attempted to drain. Tapped on drain pump until unit drained. Removed pump and found a bobby pin it the drain line . Removed and tested. Unit operating normally. Instructed customer to watch items that are in the clothes to avoid reoccurrence. Informed customer that this is typically not covered but I would repair this a s a courtesy. Unit operating normally. No leaks noted.;
Near Dinuba, CA 93618
Timothy
Job Details:
08/21/2018
frigidaire washer Customer states the unit is not washing and ripping the clothes. Found the drain pump is not working so I can’t drain the rancid water that is in the unit. Unit needs a new drain pump. When the water is drained and I find what has stalled the drain I might did the contents were what was ripping the clothes. The tears look like they are from twisting or getting stuck between the basket and bellow. Inspection of the bellow leads me to believe the unit is being overloaded. Pump boot looks like it is about to break.PRIOR TO INSTALLATION THE UNIT NEEDS TO BE COMPLETELY DRAINED OF WATER. ANY WATER LEFT IN THE UNIT WILL END UP ON THE GARAGE FLOOR. IF THE UNIT IS NOT DRAINED THE REPAIR WILL BE POSTPONED UNTIL THE UNIT IS IN SERVICEABLE CONDITION. Note that the hot water valve leaks so it is turned off most the times.; ordrng 1 134455900 (hose,drain) and 1 137221600 (pump) and 1 137518800 (filter),tarted removing parts and found the unit is chewed up by rodents. As mentioned o
Near Dinuba, CA 93618
Timothy
Job Details:
08/21/2018
whirlpool dryer WED4815EW1
Inspected unit and found the power to the unit is incorrect. There is no 220vac and L1 drops out when the PTS is pushed. Cycled breakers several times and found the unit working correctly.; Job Cmpltd
Near Kingsburg, CA 93631
Timothy
Job Details:
08/21/2018
FRIGIDAIRE AR CONDITIONER FFPA1422U1
Called ETS and was told to order the cord and to check the wall outlet. Told that the usual cause for this is s loose outlet. Recommended the customer change the outlet to,avoid reoccurrence. 81929924. Inspected outlet. It seemed looser that other ones but I can not tell if this happened after or was present before. Customer does not want the unit repaired and will try other routes.; ordrng 1 5304518127 (POWER CORD)
Near Sanger, CA 93657
Timothy
Job Details:
08/21/2018
WHIRLPOOL WASHER WFW75HEFW0
Installed latch. Tested unit unit checks ok.
Near Clovis, CA 93612
Ian
Job Details:
08/21/2018
WHIRLPOOL WASHER MVWB865GC0
found unit had nothing mechanically wrong with it. Customer did not understand how certain features worked. Provided full customer instruct on cycle and soap usage, as well as washing theory. Otherwise no failures at time of visit.; Job Cmpltd
Near Fresno, CA 93706
Ian
Job Details:
08/21/2018
FRIGIDAIRE REFRIGERATOR CRTE182TW0
Tech found unit unplugged upon arrival. Plugged in and tested. Compressor start device clicks but compressor doesn’t come on. Compressor tests good. Installed start device from stock. Unit now test good and begins all cooling functions. Advised customer to allow 24 hours for unit to regulate temperature before reloading
Near Fresno, CA 93706
Ian
Job Details:
08/21/2018
maytag washer MVWB880BW0
Drum friction error found stored in control four times. Found rotor stater had mechanical friction against plastic backing plate. This was caused by previous service companies repair. Adjusted plastic plates and wiring. Unit is now free of mechanical friction but has worn suspension. Replaced suspension from stock. Unit now test good.; Job Completed