Near Dinuba, CA 93618
Jonathan
Job Details:
07/03/2019
RANGE FRIGIDAIRE FFGH3054USA
Found thermal bad needs 2 call; ordrng 1 318578506 (thermostat)
Near McFarland, CA 93250
Joe
Job Details:
07/03/2019
DRYER MAYTAG MDE18MNAYW0
Unit was making noise. On inspection found motor was making the noise. After replacing Motor unit began to function as designed.
Near Los Angeles, CA 91331
Joe
Job Details:
07/03/2019
OVEN WHIRLPOOL WFG320M0BW2
Unit had broken glass. After replacing glass tested unit and it began to function as designed.
Near Bakersfield, CA 93312
Jim
Job Details:
07/03/2019
WASHER MAYTAG MVWB765FW0
F3E2. Inlet temperature failure F0E3. Overload situation The overload situation is a customer instruct. The inlet temp sensor passed all the test so I am lead to believe it was an early fault code that was never cleared.Replaced lid lock because lid did not lock twice durning the test
Near Bakersfield, CA 93307
Jim
Job Details:
07/03/2019
DISHWASHER WHIRLPOOL WDF330PAHB2
2369 Replaced sensor and retainer. Unit tested ok
Near Selma, CA 93662
Jonathan
Job Details:
07/03/2019
WASHER WHIRLPOOL WTW8500DC0
Tested unit found drain line too far down drain going to change control and valve to make sure unit isn’t leaking; ordrng 1 W11111464 (cntrl-elec) and 1 W11165546 (valve)
Near Thousand Oaks, CA 91320
Jesus
Job Details:
07/03/2019
REFRIGERATOR KITCHENAID KRFC300EWH01
Customer state that unit is making noise. Checked unit and found leak. Pulled unit out and found split 5/16 connector causing unit to leak water repaired connector and reinstalled water valve. Tested unit and it’s working as design.
Near Lancaster, CA 93536
Jonathan
Job Details:
07/03/2019
WASHER WHIRLPOOL NTW5100TQ2
Found defective agitator; ordrng 1 WP63377 (agitator)
Near Malibu, CA 90265
Jesus
Job Details:
07/03/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ01
Customer states unit is not working. Checked unit and found icemaker not cycling. Removed icemaker and installed new. Assembled unit and tested. Unit is now working as design.
Near Malibu, CA 90265
Jesus
Job Details:
07/03/2019
FREEZER WHIRLPOOL WRT541SZHV00
"Customer states that unit is not cooling. Checked unit and removed evaporator cover. Found the capillary tube iced up. Pulled unit out and removed compartment cover. Recovered any refrigerant left on unit. Installed new service port and dryer. Pulled vacuum and recharged unit. Inspected evaporator and creating a full frost pattern. Assembled unit and its now working as design. ; used 1 CD8404 (), and 1 W10843121 (DRIER-TUBE) from stock"
Near Santa Maria, CA 93454
James
Job Details:
07/03/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00
Installed new divider and auger. Unit now working as no as intended and is despising ice. Customer approves at this time.
Near Lompoc, CA 93436
James
Job Details:
07/03/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
Replaced ice maker and tested unit. Ice maker now functioning as intended.
Near Bakersfield, CA 93309
James
Job Details:
07/03/2019
REFRIGERATOR FRIGIDAIRE FCGM201RFB2
Replaced cold control. Tech line says this unit will fluctuate up to 20 degrees during defrost and up to 10-15 in normal operation
Near Bakersfield, CA 93309
James
Job Details:
07/03/2019
REFRIGERATOR FRIGIDAIRE FFTR1821TB0
"Found defrost drain frozen inside control area, cleared drain and reinstalled ice maker fill tube properly.Tested ok"
Near Bakersfield, CA 93311
Jim
Job Details:
07/03/2019
STOVETOP GE PGP953SET1SS
The lock switch is faulty and causing a feedback. The ignitor harness is shorted and causing the constant sparking; rqstng P&A on 1 WB18X25574 (range switch harness)
Near Bakersfield, CA 93307
James
Job Details:
07/03/2019
DRIYER GE GFDR485GF1RR
Replaced control Tested ok
Near Malibu, CA 90265
Jesus
Job Details:
07/03/2019
WASHER WHIRLPOOL MHW8630HW0
Customer states that unit is not dispensing soap. Removed to cover and ran diagnostics. No error codes found. Ran test 010 and motor not dispensing soap. Need to replaced motor. Ordering part. ; ordrng 1 W11318806 (MOTOR-PUMP)
Near Bakersfield, CA 93307
James
Job Details:
07/03/2019
DISHWASHER FRIGIDAIRE FFCD2413USOA
Wires off of float switch Connected plug and tested Tested ok
Near Bakersfield, CA 93311
James
Job Details:
07/03/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05
Ice cubes piled up underneath lower basket causing door to not close. Removed excess ice and tested Tested ok
Near Fresno, CA 93705
Irvin
Job Details:
07/03/2019
DRYER MAYTAG MEDC215EW1
"Cx reports dryer cord blew out. L2- on cord burnt out. The cause is an outlet with widened connections causing arching in the outlet. Replaced dryer cord, informed cx to have outlet replaced."
Near Lompoc, CA 93436
James
Job Details:
07/03/2019
LAUNDRY WHIRLPOOL WFW75HEFW
Unit has unresponsive drain pump. Checked drain basket and found no debris or blockage. Ordering new drain pump. Will return 7-4 to install. ; ordrng 1 WPW10605427 (pump-water)
Near Santa Maria, CA 93454
James
Job Details:
07/03/2019
WASHER MAYTAG MVWB865GW0
Found unit with stuck hot water inlet not allowing heavy t water into unit. Ordering new water inlet. Customer stated they wanted to speak with Maytag or homedepot about machine being stuck after only 5 washes. Will hold repairs till customer calls us back. ; ordrng 1 W11165546 (valve)
Near Buttonwillow, CA 93206
James
Job Details:
07/03/2019
WASHER SPEEDQUEEN AWN43RSN115TW01
Bezel broke and lock not functional ; ordrng 1 203504 (LID LOCK) and 1 203643 (BEZEL )
Near Firebaugh, CA 93622
Irvin
Job Details:
07/03/2019
DRYER GE GTD65EBSJ3WS
"The belt and idler pulley causing drag, and noise. Installed replacement belt, and idler. All ops normal."
Near Firebaugh, CA 93622
Irvin
Job Details:
07/03/2019
REFRIGERATOR FRIGIDAIRE FFHT1814TW
"Evap fan motor hitting ice in the tower. This caused strain and poor cooling. Replaced evap motor, removed ice. All ops now normal."
Near Bakersfield, CA 93301
James
Job Details:
07/03/2019
REFRIGERATOR FRIGIDAIRE FFTR2021TS2
Inner door liner cracked as well as freezer liner ; rqstng P&A on 1 240534901 (rack-door) and 1 242178112 (dsp door-refr)
Near Camarillo, CA 93010
Hector Zuleta
Job Details:
07/03/2019
REFIRGERATOR KITCHENAID KRFC300ESS01
Installed the Name Plate (W10876598). Tested ok.
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details:
07/03/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
"Replaced: Freezer compartment Door Switch (W10847849), and Diffuser (W11164593). Tested ok."
Near San Luis Obispo, CA 93401
George
Job Details:
07/03/2019
COOKTOP KITCHENAID KCGS550ESS01
Found cooktop functioning ok at this time customer accidentally had and over boil igniters were clicking dried out retested check out ok complete.
Near Bakersfield, CA 93307
James
Job Details:
07/03/2019
OVEN WHIRLPOOL WFG320M0BS3
Control flashing and can’t clear ; ordrng 1 W11126814 (CONTROL )
Near Baywood-Los Osos, CA 93402
George
Job Details:
07/03/2019
DISHWASHER WHIRLPOOL WDF520PADM7
Found dishwasher working ok customer concern of water under filter customer instruct unit is functioning as design no dents or dings cause by tech.
Near Cayucos, CA 93430
George
Job Details:
07/03/2019
WASHER WHIRLPOOL MVWB7000VQ0
Found washer working ok customer experiencing out of balance loads reposition retested check out ok complete. No dents or dings cause by tech.
Near Fresno, CA 93711
Irvin
Job Details:
07/03/2019
MICROWAVE KITCHENAID KOCE500ESS06
Installed all components. Installed oven powered to test. The cavity led failed. ????pulled out unit found the lense is failed. Have to replace light. ; ordrng 1 W11193483 (lens-lamp)
Near Cayucos, CA 93430
George
Job Details:
07/03/2019
DRYER ELECTROLUX EFMG527UIW
Found dryer making vibration sound wen tub turning reposition top cover retested check out ok complete. No dents or dings cause by tech.
Near Fresno, CA 93705
Irvin
Job Details:
07/03/2019
WASHER AMANA NTW4650YQ0
"Washer has F7/E5- SHIFTER FAULT. checked operation, shifter clicks doesn’t move. The cam and shifter are bound. Suspension is good the shifter cracked, now won’t spin. ; ordrng 1 W10721967 (drive pulley) and 1 WPW10006355 (actuator)"
Near Arroyo Grande, CA 93420
George
Job Details:
07/03/2019
REFRIGERATOR WHIRLPOOL WRF989SDAW00
7725250370 file found r3frigerator not making ice spoke to techline put into diagnostics valve ok power ok tested ok reposition connectors and fill complete. No dents or dings cause by tech.
Near Kerman, CA 93630
Irvin
Job Details:
07/03/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM02
REOCCURING ISSUE. ORDER PARTS LISTED BEFORE GOING TO HOME. MULTIPLE VISITS. ; ordrng 1 W10316760 (thermistor) and 1 W10861655 (harns-wire) and 1 W11164593 (diffuser) and 1 W11179385 (drier-tube) and 1 WP2315549 (evap fan motor) and 1 WPW10758681 (cntrl-elec)
Near Arcadia, CA 91007
Francisco
Job Details:
07/03/2019
REFRIGERATOR WHIRLPOOL KFIS29PBMS00
"Removed and replaced compressor/ffc evap/dryer. Pulled vacuum unit held vacuum. Re charged unit to 5.50 oz of r134A. Unit showed good frost pattern/heat signature checked ok/ pressures ok. Asked cx to monitor temp and report any issues.; used 1 AF1200 (TUBE EXTENSION) from stock, pckd up 1 R134A (5.50 OZ)"
Near Kerman, CA 93630
Irvin
Job Details:
07/03/2019
UPRIGHT / CHEST FRIGIDAIRE LFFH17F3QWA
Cx says freezer is blowing hot air ordering the compressor before returning to service the unit; ordrng 1 297414053 (compressor)
Near Oakdale, CA 95361
Ethan Shrum
Job Details:
07/03/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM
Units icemaker was functioning properly freezer bin was not aligned properly re-fixed tested job complete
Near Oakdale, CA 95361
Ethan Shrum
Job Details:
07/03/2019
WASHER MAYTAG MVWB765FW3
Replaced parts tested unit unit checked good job complete
Near Visalia, CA 93277
Erick
Job Details:
07/03/2019
OVEN WHIRLPOOL WEG515S0FS0
Found jam glasses in housing causing it to be very difficult to replace bulb. Safely removed glass and repositioned housing and glass. Replaced bulb and tested operation. Light is working as design. Job complete
Near San Luis Obispo, CA 93405
George
Job Details:
07/03/2019
RANGE FRIGIDAIRE FFGW2415QWB
Found range not getting to temp need to replace igniter ok to order part.; ordrng 1 318177710 (oven ignitor)
Near Visalia, CA 93291
Erick
Job Details:
07/03/2019
ICEMAKER WHIRLPOOL WRS588FIHZ00
Found unit with stripped fouling on ice bin causing failure. Replaced bin. It’s now dispensing both types of ice with no errors. Job complete
Near Visalia, CA 93292
Erick
Job Details:
07/03/2019
DRYER MAYTAG MGD5630HC0
"Installed new parts on unit, retested it and it passed all tests with no errors. Job complete"
Near Exeter, CA 93221
Erick
Job Details:
07/03/2019
WASHER MAYTAG MVWB865GW0
Installed ne parts on unit. Retested it and it’s now filling and cycling. Job complete
Near San Luis Obispo, CA 93405
George
Job Details:
07/03/2019
KITCHEN WHIRLPOOL WDTA50SAHW0
Found dishwasher panel door warp need to replace ok to order part.; ordrng 1 W10860941 (panel)
Near Exeter, CA 93221
Erick
Job Details:
07/03/2019
MICROWAVE GE JVM3160EF2ES
"Found unit powering on due to blown fuse. Replaced fuses. Retested it and it powered on,cycled, and heated. Job complete"
Near Porterville, CA 93257
Erick
Job Details:
07/03/2019
WASHER WHIRLPOOL WTW5000DW2
Cycled unit and found it with stripped cam and bad shifter causing it not to drain and soon at the end of cycle. Reapled both actuator and cam. Retested it and it passed all tests with no errors. Job complete
Near Porterville, CA 93257
Erick
Job Details:
07/03/2019
DISHWASHER MAYTAG MDB4949SDM
Upon arrival found unit with fill error and suds error. Tested unit and unit filled with no error. Repaired and secured float switch connector. Found customer using dawn cascade which will crest lots of suds. Cleared all codes control. Reprogrammed main Control and ran through diagnostics and it passed all tests. Job complete
Near Porterville, CA 93257
Erick
Job Details:
07/03/2019
WASHER GE GTW465ASN0WW
"Cycled unit through diagnostics and found it with door latch error causing it not to advance in wash, also found unit overloaded error code. Replaced new latch. Retested it and it passed all tests. Also informed customer of proper loading. Job complete"
Near San Gabriel, CA 91776
Francisco
Job Details:
07/03/2019
RESIDENTIAL REFR WHIRLPOOL WRF560SEYM
"Checked unit found ice maker module malfunctioning. Gear has a hard time cycling all the way. Inspected unit for leaks found none. Removed and replaced IM with part from truck stock. Truck stock part defective arm will not go all the way down. Bail arm also bent out of shape. Seems like it got caught on ice tray as door was open or closed. Needs new one. Ordering parts please RS ASAP.; ordrng 1 4317943 (icemaker only) and 1 WPW10202524 (arm-shut), used 1 4317943 (ICEMAKER) from stock"
Near Bakersfield, CA 93314
Erick
Job Details:
07/03/2019
DISHWASHER FRIGIDAIRE FGID2474QF
"Installed new parts. Retested it and it passed all tests with no errors, job complete"
Near Oakdale, CA 95361
Ethan Shrum
Job Details:
07/03/2019
WASHER WHIRLPOOL WTW5000DW2
Latch was defective needing to re-order; ordrng 1 W11307244 (latch)
Near Hanford, CA 93230
Enrique
Job Details:
07/03/2019
RANGE WHIRLPOOL WFG515S0ES1
"Inspected whirlpool range . Customer concerns , temperature off by 75 degrees . Installed new control and oven sensor . All functions checked normal at time of service ."
Near Hanford, CA 93230
Enrique
Job Details:
07/03/2019
WASHER MAYTAG MVWX655DW0
"Inspected a whirlpool washer . Customer concerns , not completing wash cycles . In diagnostics found shifter fault error code . The shifter wire harness was not connected by the factory . Connected the harness . All functions checked normal ."
Near Lemoore, CA 93245
Enrique
Job Details:
07/03/2019
WASHER ROPER RTW4516FW0
Inspected roper washer . Not advancing wash cycles . In diagnostics found long fill & shifter fault . Installed new valve and shifter . Performed calibration . All functions checked normal . No leaks .
Near Corcoran, CA 93212
Enrique
Job Details:
07/03/2019
WASHER GE GTW330ASKWW
"Inspected GE washer . Customer concerns . The washer not agitating/spinning . In diagnostics found , lid lock fault . Installed new latch . Retested it in quick wash . All functions checked normal at time of service . No leaks ."
Near Los Banos, CA 93635
David
Job Details:
07/03/2019
WASHER WHIRLPOOL WTW5000DW2
Tested and calibrated washer and Clear era code ran the washer is the diagnostics is working properly
Near Los Banos, CA 93635
David
Job Details:
07/03/2019
DISHWASHER GE PDT855SSJ2SS
Tested dw not get water to the unit
Near Madera, CA 93638
David
Job Details:
07/03/2019
WASHER MAYTAG MVWB765FW3
Replaced control and calibrated washer washer is working properly now
Near Madera, CA 93636
David
Job Details:
07/03/2019
DRYER MAYTAG MEDX655DW1
Replaced broken timer dryer is working properly
Near Apple Valley, CA 92307
Darren
Job Details:
07/03/2019
REFRIGERATOR WHIRLPOOL WRT148FZDW00
Adjusted freezer door for proper sealing. No air leaks detected.
Near Tulare, CA 93274
Enrique
Job Details:
07/03/2019
RANGE FRIGIDAIRE FFGF3016TBA
Inspected Frigidaire range . Control not powering on . Shorted . ; ordrng 1 316220729 (OVERLAY ) and 1 316455410 (clock/timer)
Near Victorville, CA 92395
Darren
Job Details:
07/03/2019
RESIDENTIAL REFR WHIRLPOOL KRFC704FBS01
"Replaced control, unit started up normally, checks out in service mode. Cooling normally."
Near Apple Valley, CA 92308
Darren
Job Details:
07/03/2019
REFRIGERATOR KITCHENAID WRV986FDEM00
Replaced faulty ice maker.
Near Los Angeles, CA 91311
Danny
Job Details:
07/03/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0
Door handle is coming off Reinstall door handleUnit is working properly
Near Los Angeles, CA 91304
Danny
Job Details:
07/03/2019
DRYER MAYTAG MGDB800VU0
"Not heating Found broken igniter and coils not cycling once it gets hot When replacing igniter new one broke off so replaced with another truck stock igniter kit Replaced coils Reinstall dryer Ran a cycle with clothes and unit started to heat and cycle properly Unit is working properly ; used 2 279311 (IGNITOR KIT & BRACKE), and 1 279834 (2 COIL GAS VALVE SET) from stock"
Near Los Angeles, CA 91367
Danny
Job Details:
07/03/2019
FREEZER WHIRLPOOL WRX986SIHZ00
Building up frost Used steam gun to remove frost Reinstall door into brackets properly Door is now sealing and closing properly
Near Calabasas, CA 91302
Danny
Job Details:
07/03/2019
REFRIGERATOR KITCHENAID KBSD618ESS01
Leaking water Found unit leaking water at connector for water dispenser line Replaced fitting from tool stuck Reinstall unit Test water dispenser and found no leaks Unit is working properly ; used 1 WP2300868 (FITTING 5/16") from stock
Near Madera, CA 93638
David
Job Details:
07/03/2019
DRYER GE GTD42EASJOWW
Tested dryer have 240 V to the dryer checked all thermal fuses TCO‘s all checked good door switch broken into door switch; ordrng 1 WE10X23879 (door switch)
Near Los Angeles, CA 91364
Danny
Job Details:
07/03/2019
REFRIGERATOR WHIRLPOOL KRFC300ESS01
Unit is not cooling Replaced control and compressor and evap and dryer Completed sealed system repair Found no leaks Advised client to allow 24hrs for unit to reach proper temp
Near Madera, CA 93636
David
Job Details:
07/03/2019
WASHER WHIRLPOOL WFW5620HW0
Tested washer lid switch is broke bring control with just in case; ordrng 1 W11316250 (latch) and 1 W11322903 (cntrl-elec)
Near Bakersfield, CA 93308
Dane
Job Details:
07/03/2019
WASHER WHIRLPOOL WTW7500GC
On arrival the unit would not fill with cold water. Found the wire disconnected to the Coldwater solenoid. Secured wire to Coldwater Solenoid and tested unit. Unit functions normal now
Near Bakersfield, CA 93312
Dane
Job Details:
07/03/2019
DRYER WHIRLPOOL MGDB835DW4
Removed and replaced motor and wheel and tested unit. Unit functions normal now
Near Taft, CA 93268
Dane
Job Details:
07/03/2019
MICROWAVE OVEN GE JVM6175EK2ES
Removed and replaced door switch and tested unit. Unit functions normal now
Near Barstow, CA 92311
Darren
Job Details:
07/03/2019
OVEN WHIRLPOOL WFG320M0BW2
"Control dead on arrival,120 volts to unit, ordered control.; ordrng 1 W11113908 (cntrl-elec)"
Near Bakersfield, CA 93307
Dane
Job Details:
07/03/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TE
Removed and replaced ic maker and tested unit. Unjt functions normal now
Near Victorville, CA 92394
Darren
Job Details:
07/03/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
"Found evaporator iced up on arrival, faulty thermistor is most likely cause.; ordrng 1 W11174836 (cntrl-elec) and 1 WPW10384183 (thermistor)"
Near Bakersfield, CA 93307
Dane
Job Details:
07/03/2019
WASHER WHIRLPOOL WTW5000DW0
Removed and replaced case and screw and tested unit. Unit functions normal now
Near Bakersfield, CA 93307
Dane
Job Details:
07/03/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Removed and removed water tube and tested unit. Unjt functions normal now
Near Bakersfield, CA 93306
Dane
Job Details:
07/03/2019
REFRIGERATOR JENN-AIR JUD24FCERS00
Defrosted frozen evaporator drain pan installed heat probe and filter cap as a customer could remove and replace filter. Unit functions normal now
Near Bakersfield, CA 93306
Dane
Job Details:
07/03/2019
REFRIGERATOR MAYTAG MSC21C6MFZ00
Upon arrival the ice chute Wisconsin to get jammed when trying to dispense ice. Found two blue wires going across the ice chute. Removed user interface and I store and found the two wires were leading to a heater that was behind the ice dispenser door. Re-routed wires so they were no longer blocking ice chute and tested unit. Unit functions normal now
Near Livingston, CA 95334
Cruz
Job Details:
07/03/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM00
"Installed all new parts ( cover, support, motor harness) into unit. I then inspected the following compressor, doors, cooling, temps, gaskets, leveling ice and water dispenser are all working as designed, cx ok repair. SEND CX A SURVEY PLEASE THANKS."
Near Turlock, CA 95380
Cruz
Job Details:
07/03/2019
REFRIGERATOR FRIGIDAIRE LGHB2867PFCA
"Installed new part (dispenser moudle) into unit. I then inspected the following compressor, doors, cooling, temps, ice and water dispenser are working as designed, cx ok repair."
Near Turlock, CA 95380
Cruz
Job Details:
07/03/2019
DISHWASHER BOSCH SHS5AV55UC/22
"Installed new part (switch) into unit. Cx still needs to notify a license electrician, unit still having same problem, send cx all service work orders via email upon cx request."
Near Modesto, CA 95357
Cruz
Job Details:
07/03/2019
WASHER WHIRLPOOL WTW5000DW1
"Installed new parts ( cntrl elec, actuator) into unit. I then calibrated and tested unit in a diagnostic test mode it completed wash drain spin, no codes, no leaks, cx ok repair. SEND CX A SURVEY PLEASE THANKS"
Near Fresno, CA 93704
Chris
Job Details:
07/03/2019
LAUNDRY WHIRLPOOL WTW5000DW1
Customers issue I believe she was trying to say wash machine was not filling with water. Injured washer into diagnostics received no error codes. Noticed washer was plugged in to an outlet with the dryer and some other appliance running off of it. I proceeded to calibrate unit I then ran through test cycle all functions test normal. Informed customer wash machine needs a designated outlet. All functions just normal at this time job complete
Near Fresno, CA 93722
Chris
Job Details:
07/03/2019
DRYER MAYTAG MEDC465HW0
Customers issue is that dryer vent hose is kinked and restricted. Best Buy installed it when they push the washer back they kinked the hose therefore restricting the air and causing long dry times. Also noticed dryer vent Heading to roof top is plugged to. Informed customer to contact apartment manager to have a maintenance guy correct issues. Dryer is functioning as designed. Job complete
Near Fresno, CA 93711
Chris
Job Details:
07/03/2019
MICROWAVE WHIRLPOOL WMC50522HW-0
Upon arrival and after speaking with customer took pictures of model serial number. After a few times I was able to duplicate issue she’s experiencing. This microwave however is for exchange only no repairs. Informed customer to call Whirlpool and they will get in exchange for her. Job complete
Near Porterville, CA 93257
Chase
Job Details:
07/03/2019
FREEZER WHIRLPOOL `PSEUDO
Drain tube frozen up. Instructed cx to leave unit unplugged for 48 hours to clear all ice blockage. Unit working by design.
Near Farmersville, CA 93223
Chase
Job Details:
07/03/2019
REFRIGERATOR WHIRLPOOL WRT138FZDW00
Installed new thermistor. All specs now testing normal. Unit working by design. Job complete.
Near Visalia, CA 93292
Chase
Job Details:
07/03/2019
FREEZER FRIGIDAIRE FGHS2631PF5A
All specs now testing normal. Job complete.
Near Visalia, CA 93292
Chase
Job Details:
07/03/2019
REFRIGERATOR FRIGIDAIRE FGHS2631PF
Upon arrival cx forgot to cancel service. Unit is working by design.
Near Visalia, CA 93292
Chase
Job Details:
07/03/2019
DRYER MAYTAG MGDB835DW3
Installed new wheel. Unit now sounding normal. All other operations testing normal. Unit now working by design. Job complete.
Near Visalia, CA 93291
Chase
Job Details:
07/03/2019
REFRIGERATOR FRIGIDAIRE LFHB2751TF3
"Installed new ice maker, all specs now testing normal. Job complete."
Near Visalia, CA 93291
Chase
Job Details:
07/03/2019
ICEMAKER KITCHENAID KUIC15PRXS3
Found bad drain pump only activating intermittently when moving ice machine. reconnected connections. Will need new pump. Quoting cx for job. Cx going to talk it over with husband and will call back if wanting service. If so will need to order that pump.
Near Delano, CA 93215
Chase
Job Details:
07/03/2019
WASHER MAYTAG WTW5000DW1
"F9e1, received error code indicating long drain. Ran through test mode. Unit passed rough all cycles with no problems. Cx does not have proper drain line installation with hose not elevated just going straight down not allowing for unit to properly drain. Instructed cx Drain needs to be higher than 8’ (2.4m)"
Near Wasco, CA 93280
Chase
Job Details:
07/03/2019
RANGE AMANA AGR5330BAB3
Installed new parts. All burners now turning on with no gas leaks. Unit now working by design. Job complete.
Near Fresno, CA 93703
Chris
Job Details:
07/03/2019
RANGE MAYTAG MER8700DE0
Customers issue is both front elements and back right element is not working ; ordrng 1 WP8273994 (elmnt-surf) and 1 WPW10251108 (elmnt-surf) and 1 WPW10411934 (switch-inf)