Local Reviews
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Kenneth M.
REFRIGERATOR FRIGIDAIRE FGRU19F6QFD "Found unit Making noise every time you open the doors. Found unit lifted slightly to high cause the unit to vibrate On panel when the door is opened and closed. Dropped fridge side down just a hair to give clearance and tested unit. Unit is now working properly . Customer approves functons. ; (created new UIS, deleted prior attachment to UisID 225308)"
Kenneth M.
DISHWASHER FRIGIDAIRE FFCD2413US2A "Upon arrival customer was concerned about heating. Ran unit through test cycles and found all functions good. Heater is getting hot. Informed customer of the lower wattage heater. And purging hot water line. customer approves. Instructed customer on proper soap usage and to leave dishes a little dirty when putting them in the dishwasher. Customer approves ; (created new UIS, deleted prior attachment to UisID 225155)"
Kenneth M.
REFRIGERATOR FRIGIDAIRE LFSS2612TE1 Installed ice bin solenoid and drive bar. Tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
WASHER GENERAL ELECTRIC GFW430SSM1WW "Found unit making a banging noise. Found the pulley nut hitting metal cover in the back. Unit tilted back way to far. Properly leveled unit to give The proper support needed since unit is on a pedestal. ; (created new UIS, deleted prior attachment to UisID 224485)"
Kenneth M.
REFRIGERATOR FRIGIDAIRE LFSS2312TF0 Found unit not adjusting temps. Found previous company did not fully click in new control board. Fully installed control and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
RANGE WHIRLPOOL KSGG700ESS1 "Found unit not igniting. Found customer had the burner caps on the wrong burner head. Instructed customer on what caps went to what burner heads. And tested unit. Unit is now working properly. Customer approves function At this time. ; (created new UIS, deleted prior attachment to UisID 224999)"
John B.
REFRIGERATOR KITCHENAID KSSC36QTS02 "The main control is out, the refrigerator will not turn on. Note, the part is no longer available. Can we confirm this. Can we find the customer a part somewhere?"
Aaron B.
DISHWASHER WHIRLPOOL IDT930SAGX0 "Drain motor and pump asm ear was busted causing the drain motor to fall off , replaced tested unit not installed and could not test at this time"
John B.
FREEZER KITCHENAID KRFF507ESS01 "Replaced a evaporator inside the refrigerator section, and a new dryer. Refrigerator tested good. Note, the refrigerator has been off for a couple of weeks. Customer complaint of ice, possibly around the drain trapped inside the freezer. Fridge raider tested good at this time."
Aaron B.
MICROWAVE AMANA AMV2307PFS3 "F1 E4 , SR#7726721289. Checked the tech line he said check all the connections to the main relay checked all the connections they were good and disconnected the brown wire to the main relay unit ran just fine he said check the interlock switches replaced the interlock switch is in main board tested operations unit is working as designed now; used 2 W10727360 (MICROSWITCH) from stock"
Randy C.
REFRIGERATOR KITCHENAID KRFF507HPS00 Found light not working also making noise. Light module out. Replaced module now working as designed noise came from shelf’s not on appropriately. Adjusted no more noise cx approves job complete.
Randy C.
WASHER WHIRLPOOL WTW5000DW2 Cx canceled at the door said someone come on Friday and fixed unit.. job complete.
Randy C.
WASHER MAYTAG MAH5500BWW "Service call 115. Cx approves. Unit makes loud noise when spinning. Found loud spinner assembly wearing out needs new outer and inner tub with support. Parts no longer available. 22002115 spinner assembly w balance ring. Price not shown 22004465 860 outer tub kit Labor 240 Over 1,100.00 dollars Better to get new washer cx okayed Collected 115.00 via cc."
Cruz B.
RANGE WHIRLPOOL WFE540H0ES0 "Fixed- installed all new parts (1 block terminal, cntrl elec, nut) i then test unit in a bake & broil cycle it heated fine, unit is working as designed, cx ok repair."
Michael M.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Cx states RC temps were warm and they found a large build up of ice on RC evaporator. Cx defrosted unit completely and then plugged unit back in.Tech removed deli drawer and found unit appears cooling but not a lot of ice build up on evaporator. Took quick picRC & FC thermistors pass.FC and RC evap fans op damper reads 23 as closed but tech can still feel air flow ordering damper control Test 6 defrost bi metal is closedAnd no mfg codes stored in controlRemoved all shelves to access evap. Verified control is opening and closing fully as designed. Had bad contacton defrost thermistor per R1 reattached thermistor and replaced all parts, unit is cooling as designed. Job complete"
Michael M.
WASHER WHIRLPOOL WTW7000DW4 "Cx states lid latch is louder than when Cx first purchased unit and unit vibrates loudly.Found units legs were not down properly allowing unit to wobble slightly. Leveled units front legs. Tub spins freely by hand no noises heard. Agitator is tight as designedNo faults stored in control. Ran auto service test with cx present and passed all cycles as designed with no issues.Cx identified shifter engagement as noise she heard and is advised this is not,al operation and as designed.Cx is using proper soap and loading properly. Ran high speed spin and unit ops as designed and does not wobble now. Cx is now happy job complete"
Michael M.
VENTHOODS WHIRLPOOL UXT5536AAS3 Cx states the vent hood buttons have pushed in again and become seized. Cx states it is defected.Took quick picture of unit.Unit was disassembled prior to tech arrival.Appears buttons are being pushed in too farTook quick pic of stuck buttons Tech advised cx that he would reassembly unit but if buttons were pushed too far into the housing again then a service fee and labor would apply. Cx states she doesn’t want the unit repaired she wants the unit replaced. Tech advised cx that we are a third party company and did not have that authority to replace unit.Cx denied repair due if unit breaks again outside warranty then Cx will be forced to fix it herself that is unacceptable. Documented with techline SR#7726717001 . Repaired unit and tested all operations several times with cx present buttons and unit op as designed. Took quick pic job complete Cx refused to sign work order
Jonathan C.
REFRIGERATOR KITCHENAID KBFN402ESS02 Found hinges loose lock tighten tested working to spec
Michael M.
WASHER WHIRLPOOL WFW96HEAU0 Cx states soap dispenser is not working properly and the lights on the console are not working properly.Cx agrees to service feeUnits are shoved into a spare bathroom not a large workspace at all.Removed and cleaned out detergent compartment and is now clear had clogged soap debris preventing soap from exiting cartridge but ops as designed nowRan UI console test and all lights pass test as designed. No faults were stored in the controlRan auto service test with lid removed and unit passed all cycles as designed and now have soap inside the wash drum as designed.Cx was present for auto service test and is happy. Instructed cx on how to clear soap cartridge for future maintence.unit ops as designed job completeLabor $45 collected $160 by check #10065
Michael M.
WASHER MAYTAG MVWX655DW1 Gate code #6296Cx states unit will sometimes fail to start and struggle to agitate. Agrees to OOW service fee.Tub spins freely by hand no noises head. Ran manual hot and cold and have proper flow from both. Ran auto service test and unit filled as designed. But when agitation occurredWill agitate one way but not the other. Motor will not spin faulty motor W11283592 $186.01Labor $125 quoted $443.68Cx denied repair due to cost and states they will replace unit. Collected $115/service fee by card job complete
Jonathan C.
DISHWASHER KITCHENAID KDTE104ESS4 Tested unit unable to find a leak or anything wrong with unit working to spec
Jonathan C.
WASHER WHIRLPOOL WTW7000DW3 Found water valve bad replaced tested working to spec
Jonathan C.
WASHER MAYTAG MVWB850YG0 Found unit needs bearing kit quoted customer she decline repair
Jonathan C.
WASHER MAYTAG MVWB765FW3 Found loose wire from control to drain pump disconnected reinstalled tested working to spec
Jonathan C.
REFRIGERATOR FRIGIDAIRE FFHT1514TW3 Installed compressor vacuumed to 500microns let sit for 10 mins when to 800 microns and stayed there charged system tested working to spec
Timothy J.
REFRIGERATOR KITCHENAID KRFF507HBS00 Installed module .tested unit. Unit operating as designed.
Timothy J.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Replaced control and found I still am not getting power to the dispenser water valve. Replaced both valves because of a suspected leak. After installing parts and troubleshooting about 45 minutes I would get water at the door and sometimes not. Found a bad connector. Corrected issue and tested. Unit operating as designed. Documented with WPTS (772460107)
Andy H.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Ice maker noise, repaired ice maker screws unit was loose tested unit working properly"
Aaron B.
REFRIGERATOR KITCHENAID KRFF507HPS00 "Checked the unit replaced the kick plate customer received from the manufacturer reset controls , tested ok now at this time"
Tyler F.
WASHER WHIRLPOOL WFW5620HW0 Customer stated that the unit has a F3E1 error code. Removed and replaced pressure switch. Tested all works good at this time.
Tyler F.
DISHWASHER MAYTAG MDB8989SHZ0 Customer stated that the dishwasher is not doing anything. Checked for error codes found code for no water entering. Found spoon stuck under the float switch. Removed and calibrated machine. All works good at this time.
Tyler F.
WASHER WHIRLPOOL WTW7500GC2 Customer stated that the left side hinge broke on lid. Found broken mounting point on lid. Removed and replaced lid tested all works good at this time.
Irvin F.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Cx says the dispenser paddle is loose. The part has a crack on the pad won’t actuate. Replaced the pad. All ops.good.
Irvin F.
WASHER WHIRLPOOL WTW4816FW2 "Removed power from unit. Replaced main control. Test all components, passed. Calibrated unit. All ops normal."
Irvin F.
REFRIGERATOR KITCHENAID KSRY25CRMS01 Removed ice maker. Installed replacement. No issues. Allow 24 hrs for ice. Throw all ice out after 24 hrs.
Irvin F.
DISHWASHER WHIRLPOOL WDF330PAHS3 "Cx says the DW is making grinding noise during operation. No error codes. Allowed unit to run thru test cycle. The unit is draining slow the. Impeller is not on the shaft. Replaced the pump, Unit is draining properly. All ops normal."
Irvin F.
WASHER MAYTAG MVWB765FC3 Removed power. Removed failed console. Installed replacement. Test for operation passed. All ops normal.
Jonathan C.
WASHER AMANA NTW4516FW3 Found latch bad replaced tested working to spec
Tom R.
DISHWASHER KITCHENAID KUDS35FXSS8 "Found Upper Dishrack in the lower position, customer demonstrated issue, tech informed customer that the Upper Rack is adjustable, customer practiced adjustment, check okay, dishes clear Rack. No damage to unit or home from tech, job complete."
Tyler F.
COOKTOP WHIRLPOOL WCG55US0HS00 "Customer stated that the burners are not getting as hot. Found caps not centered. All,works good at this time."
Tyler F.
DISHWASHER MAYTAG MDB8989SHZ0 Customer stated that the dispenser door broke. Removed and replaced dispenser. Tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRS322FDAM Customer stated that the ice maker stopped working. Found leaking mold froze the timer. Removed and replaced ice maker. Tested all works good at this time. Recall on KC different issue though.
Andrew P.
REFRIGERATOR WHIRLPOOL WRS325SDHB02 Customer stated unit was not dispensing ice checked ice dispenser and motor would turn Vanilla Ice we come out. Removed ice bucket it down ice all clipped together and solid. Dumped ice out and cleaned out ice bucket. Put ice pack in the ice bucket and dispense ice and ice dispenser fine. Advise customer if they are not using ice on a regular basis to run to Dispenser every other day to break ice apart otherwise it will clump together job complete
Andrew P.
WASHER MAYTAG MVWC565FW1 Unit would not start. Checked unit in diagnostics and found lid lock fault. Removed and replaced lid lock tested unit and it functions normally
Jonathan C.
RANGE FRIGIDAIRE FGGH3047VF Found spark mod bad replaced tested working to spec
Joe M.
MICROWAVE WHIRLPOOL MMV4205DH1 Pulled unit down from mounting above stove. Installed new MAGNATRON and unit began to function as designed. Job complete.
Tyler F.
MICROWAVE KITCHENAID KMLS311HSS6 Customer stated that when unit is delivered the outer skin and console were dented. Removed and replaced outer skin and console. Tested all works good at this time.
Irvin F.
REFRIGERATOR FRIGIDAIRE FFHT2032TP "Cx says the unit is nit cooling. Found the compressor is not running. Fans and lights on. Un8t needs new starter. Replaced powered unit, passed. All ops. Good."
Timothy J.
REFRIGERATOR KITCHENAID KRFF507EWH01 Installed harness assembly cover and support. Tested unit . Unit checks ok.
Alejandro C.
REFRIGERATOR FRIGIDAIRE FFTR1814TW4 "Found the unit not cooling, replace compressor and dryer charge refrigerant, check condenser and evaporator fan motor running normal"
Timothy J.
DRYER WHIRLPOOL WED4815EW1 Installed catch and latch. Tested unit. Unit checks ok.
Tom R.
DISHWASHER GENERAL ELECTRIC GSD3300K55WW "Upon arrival, unit full of water, manually cycled Timer, unit drains. Ran unit in normal operation, Timer becoming stuck at contact points, replace Timer.Installed Timer, ran unit in normal operation, check okay, Timer advances, all components functional, check okay. No damage to unit or home from tech, job complete.NOTE - VACANT APARTMENT UNIT, CUSTOMER NOT PRESENT, TECH GIVEN PERMISSION TO ENTER, NO SIGNATURE"
Jim S.
REFRIGERATOR KITCHENAID KRFC704FBS01 used both fill tubes. While installing the first fill tube it broke the wires. Install the second fill tube and was successful. Unit tested OK
James M.
RANGE WHIRLPOOL WFG525S0HV0 Replaced sensor and tested u it. Unit now working as intended.
Jim S.
WASHER MAYTAG MHW8200FC0 Replaced faulty bellow
Jim S.
DRYER ELECTROLUX EFME617STT0 Motor clip came off. Reinstalled clip and screwed the motor bracket down to prevent the torque of the motor from popping the clip back off.
Tom R.
REFRIGERATOR WHIRLPOOL ET1FTKXKQ10 "Found unit Drain Tube plugged, cleared debris, deiced FC area, drain good, check okay. Cleaned Condenser Coils, check okay. No damage to unit or home from tech, job complete.Customer approves estimate, tech collecting Total.SC - 115.00Labor - 35.00Total - 150.00"
Tom R.
DISHWASHER WHIRLPOOL KDTE334DBL "Found unit not able to drain, no rotation at Drain Pump. Visual inspection shows debris in Drain Pump, cleared debris, ran unit, drain good, check okay.SC - 115.00Labor - 35.00Total - 150.00Customer approves estimate, tech collecting Total."
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed diffuser and UI. Tested unit. Unit is now ow working properly. Customer approves functions at this time.
Cruz B.
REFIRGERATOR WHIRLPOOL WRS322FDAM04 "Fixed- installed new parts (2 led lights ice maker) water filled mold, led lights are working in both compartments, cooling and temps are working fine at the moment, cx ok repair. Send cx this work order via email please thanks."
Francisco S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Checked unit found frozen fill tube cup. Defrosted cup and tested ops unit working as intended.
Cesar H.
FREEZER WHIRLPOOL WRX986SIHZ00 Replaced bin all checked good
Cesar H.
WASHER AMANA NTW4516FW3 Found problem to be noise when unit is running agitator or spinning noise is coming from motor at closer look found cooling fan on motor not fully pressed down on shaft causing it to rub on gear case. Pressed fan down it now clears gear case all tested good
James M.
WASHER WHIRLPOOL WFW6620HC0 "Cox stated unit making loud noises during cycle. Customer has video of problem. Checked error codes, found none. Ran normal cycle with full load. Could not duplicate problem. Unit ran as intended. Directed customer back to customer service for further resolution. Registered with techline Butch sr# 7726718568"
Jonathan C.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 7726339127 called tech told them whats been done said that this unit is non repairable
Rod H.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "RO there 12/19 THU, 19:18 to 19:33, Sheet of ice in bottom of freezer floor Confirmed Drain plugged Needs deicing. And drain replaced.; ordrng 1 W11084807 (extension)Returned to replace leaking drain conduit with no recurring leaks. As designed operation returned"
Cesar H.
MICROWAVE OVEN FRIGIDAIRE FFMV1645TW Contacted tech line regarding damage file 83228730
Rod H.
RANGE WHIRLPOOL WFG320M0BS3 Cavity light inoperative Confirmed Light bulb had been changed with known goog one.No operation.Found no voltage to the socket In cavity Ordering control harness and socket; rqstng P&A on 1 W10856866 (sockt-lite) and 1 W10914403 (harns-wire) and 1 W11126814 (cntrl-elec)No core return asked forReturned to replace defective partsAs designed op returned
Andrew P.
REFIRGERATOR GE GSS22UFPCWW Customer stated that you know is leaking and ice was building up in freezer bottom. Check unit and found block of ice bottom freezer. Unit not draining out of drain in freezer section. Remove drain tube and back and cleared it out include ice blockage in drain in freezer section poured water through it and it drained out fine job complete
James M.
WASH/DRY COMBO FRIGIDAIRE FFLG4033QW Found unit leaking from water inlet. Applied plumber tape to connections and rebooked water. Unit is working as intended and customer approves function at this time.
Cruz B.
WASHER WHIRLPOOL WTW5000DW1 "Fixed for FTC- cx claims unit will not turn on and latch will keep clicking as well, ck for voltage at cntrl and found 120AC, I then installed new parts (cntrl elec, latch) calibrated unit for wash performance and ran a diagnostic test mode it completed filled, wash, drain, spin, locked & unlocked, no codes, no leaks, unit is working as designed, cx ok repair."
Cruz B.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Ref #7726150636 . Ashely from CR look at SD-Quick Pic- recommendation for unit replacement- found Freon on compressor plate, found no damage to copper lines , found rat poop and tube installation to be chewed, found compressor to be running, put unit in a diagnostic system test it failed, temps in FF 52° temp in FC 62°. Send cx this work order via email please thanks."
John B.
REFRIGERATOR KITCHENAID KSSC36QTS02 "The main control is out, the refrigerator will not turn on. Note, the part is no longer available. Can we confirm this. Can we find the customer a part somewhere?"
Jim S.
OVEN JENN-AIR JJW2830IM00 Safety service number 7726477364
Jim S.
ICE MACHINE SUBZERO IF-15IP Hooked up drain hose
Leon M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Cx complaint that unit is not working properly After running diagnostic check find that temperature is not setup correctly.Adjust temperature. Did customer education.After running diagnostic check unit working properly
Cesar H.
REFRIGERATOR FRIGIDAIRE FFTR2021TS2 Found failed bearing on evap fan motor motor rattles when it runs do to failed bearing replaced fan motor all checked good
Andy H.
DRYER WHIRLPOOL MGDX655DW2 "Not heating, replaced thermostat fuse and tested unit working properly"
Andy H.
REFRIGERATOR MAYTAG ART318FFDW06 "Light not turning on, replaced socket and light bulb tested unit working properly"
Andy H.
RANGE WHIRLPOOL WFG320MOBS3 "Not heating and smells like gas, replaced igniter and tested unit working properly"
Andy H.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 "Not cooling, replaced compressor, evaporator, and control tested unit working properly"
Darren A.
WASHER MAYTAG MVWC415EW1 "File number 7726728064. No noises at this time, called techline to document."
Danny G.
WINE COOLER WHIRLPOOL WUW55X24HS01 Wrong parts for the 3rd time Please picturesRich and Tiffany are aware of the situation
Danny G.
REFRIGERATOR KITCHENAID KRSC503ESS01 No water dispensing Found faulty water valve Replaced valve and reinstall unit and test water and no water leaks found Calibrated dispenser Test diaper and now unit is working and dispensing water properly
Tyler F.
OVEN WHIRLPOOL WFC150M0EW3 Customer stated that the oven will not work found oven has a F9 air code because the outlet for the electric oven is miss wired. Customer needs to have electrician come fix the outlets on the stove can run properly.
Tyler F.
REFRIGERATOR WHIRLPOOL WRS325SDHW Customer stated that the unit was damaged by the installers and cabinet vibrates. The dent and scratch is clearly from a refrigerator dolly. As for the vibration unit is on tile floor that is uneven. Advised customer to use shims to stop vibration.
Tyler F.
REFRIGERATOR MAYTAG MRT118FFFH01 Customer stated that no lights in fridge or on console. Removed and replaced control box. Tested all works good at this time.
Tyler F.
DISHWASHER WHIRLPOOL WDF130PAHW0 Customer stated that the unit is leaking. Found unit is tilted forward making it leak. Needs to removed and leveled then reinstalled. All works good at this time.
Aaron B.
REFRIGERATOR WHIRLPOOL WRT348FMES00 "Checked operations unit evaporator fan motor was bad power to it but not running , replaced tested ok now at this time"
Aaron B.
DRIYER WHIRLPOOL WGD4900XW0 "Checked the unit found the hi limit and cut off thermostat bad est to repair unit is $289.30 mrs approved replaced tested operating normal at this time customer paid on card in full tested heats good now Parts 50.63 trip 115.00 labor 120.00 tax 3.67 totaling $289.30 ; used 1 279769 (THERMAL CUTOFF), and 1 W11050897 (CUTOFF-TML) from stock"
Andy H.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Not cooling good, replaced control tested unit working properly"
Jim S.
OVEN GE JK915CF2CC Replaced door lock. Unit tested ok
Jim S.
REFRIGERATOR GE ZISB360DXA Installed the lower air handler. Unit tested OK
Jim S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Replaced control damper. Cleared ice from fill tube. Unit tested ok
Hector Z.
WASHER MAYTAG MVWB865GW0 Customer is complaining of noises when the washer is filling up. I ran a diagnostic test and found nothing wrong with the unit. The noises are coming from water hammering Advised the customer to contact a plumber.
Steven W.
WASHER MAYTAG MVWC565FW1 "Latch returned 12/20. Replaced capacitor and belt. Ran diagnostics. No error codes. Ran auto test cycle and calibration. Fills, agitates, drains, rinses, and spins properly. Complete."
Enrique R.
REFER WHIRLPOOL WRS588FIHV00 Installed new ice maker . All functions tested normal . No leaks .
William L.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Replaced drain pump Assy, ran self diagnostics, unit operating as designed"
William L.
OVEN WHIRLPOOL WEE510S0FS2 "Checked for code, no codes found, Ran bake cycle checked height & low heat Shute off points. Found avg temps at 332 degree, Set calibration to 20 increase."
Steven W.
WASHER MAYTAG MVWC565FW1 "Ran diagnostics. Had f5e1, f2e1 error codes. Found latch not latching. Reset/ replaced latch assembly. Ran auto test cycle, calibration. Fills, agitates, drains, rinses, and spins properly. No hot water, drain on floor( too low ), washer outside exposed to weather. Advised customer to call plumber, contractor to correct these issues. Complete."
Steven W.
WASHER MAYTAG MVWX655DW1 "Motor has 10 year parts warranty.Replaced motor, belt, and capacitor. Ran diagnostics. Had f7e1 error code. Cleared error code. Ran auto test cycle, calibration. Fills, agitates, drains, rinses, dispenses, and spins properly. Complete."
Patrick C.
DISHWASHER FRIGIDAIRE FFID2426TS Removed and replaced gasket. Tested unit. All ops checked good .
Patrick C.
REFRIGERATOR WHIRLPOOL KRFC704FPS01 Defrosted the evap. Checked heater it was good. Removed and replaced cover and board. Tested unit. All ops checked good
Danny G.
LAUNDRY MAYTAG MVWB835DW4 Unit is shaking all over the place and unit is stopping in the middle of the cycle Found weak suspension and client using the wrong soap Replaced suspension and reinstall washer and calibrated and ran a self test cycle and unit completed with no issues Advised client to only use he soap Unit is now working properly
Danny G.
REFRIGERATOR KITCHEN AID KSSC42FJS00 Unit is not cooling Found damper control frozen Heater is all dislocated from evapFan is making loud humming sound when full speed Pulled evap cover and found copper tubing to evap all corrosion and barely any frost pattern This unit will require a complete sealed system Provided cod estimate to client WPL 2004484 Air Baffle Assembly is discontinued
Danny G.
WASHER WHIRLPOOL WFW85HEFC Unit is not draining Found faulty drain pump impeller Replaced pump and reinstall washer and ran a self test cycle and unit completed with no leaks and no issues Unit is now draining properly
Danny G.
WASHER MAYTAG MVWB765FW2 Unit is not filling up properly and agitator is ripping clothes Replaced agitator and water valve Reinstall unit and no water leaks found Calibrated washer and ran a self test cycle Unit completed with no issues and no leaks Unit is now washing properly
Danny G.
WASHER WHIRLPOOL WET4124HW0 When arrived and advised client unit is out of warranty and will be charge of 115 plus parts Client denied to pay for service call Advised him I can’t diagnose
Leon M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Cx complaint that unit is not working properly.Cx complaint that unit is making weird noise every 15 minutes for 9 secondsReplaced ice maker and water valve.After running diagnostic check unit working properly as designed.
Leon M.
MICROWAVE JENN-AIR JMW3430DP01 Cx complaint that unit is not working properly.After running diagnostic check find F2E1 error code.Replaced console.After running diagnostic check unit working properly as designed
Leon M.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Cx complaint that unit is freezing in fresh food section.Replaced thermistor .After running diagnostic check unit working properly as designed.
Leon M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Replaced all selected parts.After running diagnostic check unit working properly as designed
Darren A.
OVEN WHIRLPOOL WOC75EC7HS03 SR#7726720263. Sent to engineering for review.
Joe M.
DISHWASHER KITCHENAID KDPE234GPS0 Replaced motor and pump assembly unit is now functioning as designed. Job complete.
Timothy J.
RANGE WHIRLPOOL WFG550S0HZ0 Customer states there is a strong gas smell noted during broil. Customer states that PG&E told her there might be a delay in ignition that is a potential explosion hazard. Tried lighting the broil about 10 times and found it ignites properly. Called WPTS ( 7726728806 ) to ask how they wanted me to proceed. They stated if we could not duplicate the issue they could not recommend any parts. Let unit stay in broil for a while and started sniffing around the back . Noted a strong gas odor at the connection from the line from the regulator to the broil fitting at the connection to the broil fitting. Found that I could turn this connecting nut by hand. Found that the nut was able to turn about 4 rotations before it even snugged the tube up to the broil fitting. Tightened with a small wrench and tested. No more gas smell noted. Unit checks ok.NOTE: when I called WPTS and gave them the serial # off the unit they had a purchase date of 6.29.19. Unit is under the i
Irvin F.
DISHWASHER FRIGIDAIRE FGID2466QF7A "The DW is showing - er -in the display. SHORTED KEY PAD. The key pad is not respite commands. Removed power from the unit. Removed console. The tabs broke on the console, installed replacement. Replaced assembly and main control. Powered unit all test good. Unit is operating."
Irvin F.
DISHWASHER FRIGIDAIRE FGID2466QF6A "Removed power from DW. replaced parts. Assembled unit, powered. Ran cycle, fill and ops are normal."
Irvin F.
DISHWASHER KITCHEN AID KDTE204ESS3 "Removed adjusters. Is replacement. Test for closure, open closure. All ops normal."
Lance V.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Fixed-replaced faulty valve assembly, test# 96 passed, and #97 passed. Water now entering icemaker ok, and dispensing ok. Please allow 24-36hrs for ice production."
Cruz B.
RESIDENTIAL REFR WHIRLPOOL WRX735SDHZ00 "Fixed- installed new part (spacer), I then inspected the following doors gaskets cooling temps fans ice and water dispenser are all working as designed, cx ok repair. Send a survey please thanks."
Cruz B.
REFRIGERATOR WHIRLPOOL WRS571CIHW01 "Fixed- installed new part (ice bin) I then inspected the following doors, gaskets, ice & water dispenser, cooling, temps, are all working as designed, cx ok repair. Send cx a survey please thanks."
Tyler F.
DISHWASHER KITCHENAID KDTM354DSS4 Customer stated that the adjusters for the upper rack have broken and will not stay up. Removed and replaced adjusters tested all works good at this time.
Francisco S.
DISHWASHER MAYTAG MDB4949SHZ0 Removed and replaced drain hose and water pump. Tested ops and unit working as intended
Francisco S.
OVEN WHIRLPOOL WFG505M0BS3 Checked unit found shorted igniter and bake relay also failing on control. Removed and replaced control and igniter. Unit now working properly.
Francisco S.
WASHER MAYTAG MHW5630HW0 "Removed and replaced drain hose, tested ops no leaks unit working as intended."
Francisco S.
REFRIGERATOR WHIRLPOOL KSRS25RVMK02 "Cx stated unit was building sheet of ice on fc and not cooling on rc. Cx unplugged unit. Ran unit and noticed start device clicking off, performed resistance test on compressor windings. Test passed, remove and replaced start device and tested unit amp draw 1.20 and heat signature on filter drier. Provided new estimate. Also asked cx to monitor unit for frost build up and will follow up to ensure unit is back to normal ops."
Raymond H.
OVEN WHIRLPOOL WFG525S0JS0 "Replaced switches control spark module and door latch. Found broken mullion ar door latch. Secured wires and tested, unit functions as designed."
Raymond H.
WASHER MAYTAG MHW5500FW1 Upon arrival cx states that unit has an internal rattle when slowing down. Tested and found nothing abnormal. Cx is heating ball bearing counter balance. Unit functions as designed.
Aaron B.
REFRIGERATOR WHIRLPOOL WRF757SDHV00 Replaced the board s tested operating ok at this time
Kenneth M.
REFRIGERATOR KITCHENAID KRFC704FBS00 Installed board and evap cover. Tested unit. Unit is now working properly. Customer approves function at this time.
Patrick C.
REFRIGERATOR WHIRLPOOL GI7FVCXWA01 Removed and replaced ice maker and valve. Tested unit. All ops checked good
Kenneth M.
WASHER MAYTAG MVWC465HW2 Installed water valve gearcase belt cam and actuator. Tested unit. Unit is now working properly. Customer approves function at this time.
Enrique R.
REFRIGERATOR FRIGIDAIRE FFHB2750TD6 "Inspected Frigidaire refrigerator . Customer concerns , fan motor making grinding noise . Found fan blade was not fully inserted into motor spindle . Installed new motor . Retested it . All functions tested normal at time of service ."
Timothy J.
KITCHEN WHIRLPOOL WDTA50SAHZ0 "Installed second sump assembly. Checked for operation and leaks. Unit checks ok, no leaks noted."
Dane K.
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer had some cookie dough in the freezer not letting the freezer door close causing ice and frost buildup.
Dane K.
REFRIGERATOR GE GFE29HSDSS Removed and replaced control board and temperature sensor and defrost thermostat and tested unit. Unit functions normal now
Lance V.
REFRIGERATOR ELECTROLUX EI32AR80QS "Fixed-replaced faulty compressor, installed access valve, and filter dye drier. Charged to manufacturing spec, unit has began cooling. Please allow 24hrs for proper cooling. All checked ok, all ops completed"
Cruz B.
DISHWASHER KITCHENAID KDTE334GPS0 "Fixed for FTC- cx claims unit is not draining water out of tub, found water inside tub, ran a drain cycle and found pump not running, I then installed new part (drain pump) tested unit in a diagnostic test mode it completed filled, wash, drain, heated, no codes, no leaks, cx ok repair."
Cruz B.
REFRIGERATOR KITCHENAID KRSC703HPS00 "Left door adjustment- found right side door to be about a inch down not evenwith left side door, adjusted right side door up, it’s now even with left side door, cooling and temps are working fine, cx ok repair."
Steven W.
RANGE HOOD WHIRLPOOL UXT5230BDW0 Replaced fan blade- still same vibration. Replaced motor. Same vibration. Found ducting binding. Instructed builders to correct ducting. Range hood is ok. Complete.
Enrique R.
REFRIGERATOR FRIGIDAIRE FFHT2032TP1 Inspected Frigidaire refrigerator . Both compartments not cooling . Shorted start device . Installed new start device . All functions tested normal . No leaks .
Jim S.
WASHER WHIRLPOOL WFW6620HW0 Installed deflector and drawer. Unit tested ok
Jonathan C.
BUILT- IN MICROW GE PEB7227SLSS Found switch and lever bad replaced tested working to spec
Jonathan C.
WASHER ELECTROLUX EFLS627UIW0 Found bellow leaking tested working to spec no leaks
Jonathan C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed plastic piece tested working to spec
Jonathan C.
COOK TOP GE MODEL No model no serial on unit unable to find parts needs right front burner need to collect for service call
Aaron B.
DRYER WHIRLPOOL WED7500GW0 "Replaced the bulk heads , rear was missing 5 screws and caused the bulkhead to sag and be out of alignment , install crew had to put in a side vent , my thoughts is they might have thought they could access from the rear then didn’t get it back together correct and causing this whole problem , now the unit I put back together correct and heat ok at this time"
Dane K.
WASHER WHIRLPOOL WTW4955HW1 Customer was under the impression that even though unit was out of warranty the manufacture was still going to pay for it. Told customer they need to call manufacture and get a concession
Raymond H.
WASHER WHIRLPOOL MHW8200FW0 "Upon arrival cx states that unit is staining clothes. Contacted Kurt SR 7726729890. Unit does not produce stains but can transfer or retain stains. Cx pulled load they were washing on arrival and load was overloaded, washing improperly. Instructed cx on proper use and care. No issues found no codes. Collected 115 SC."
Dane K.
WASHER MAYTAG MVWB766FW Removed and replaced clutch gear case and agitator and tested unit. Unit functions normal now
Steven W.
DRYER - GAS AMANA NGD4600YQ0 "Replaced motor, support rollers, idler, & belt. Tumbling and heating properly at this time. Instructed customer NOT to use extension cord, to call electrician. Complete."
Cesar H.
WASH/DRY COMBO SPEEDQUEEN ATEE9AGP173TW01 Replaced pump tested unit all tested good
Danny G.
OVEN WHIRLPOOL KODE300ESS01 Not heating properly Found faulty sensorsReplaced sensor and power unit up and test oven and unit is now reaching properly Advised client to pre heat oven 25-30 mins
Andy H.
WASHER WHIRLPOOL WFW8540FW1 "Found error, replaced pressure switch tested unit working properly ; used 1 WPW10448876 (ANALOG PRESSURE SWITCH) from stock"
Timothy J.
RANGE WHIRLPOOL WFE505W0HS1 Installed control. Tested unit. Unit checks ok.
Isidore A.
DOUBLE WALL OVEN KITCHENAID KEBC278KSS02 "Found no 240volts ac, L1 ok L2 open or shorted getting 3-80 volt ac at times(should be 240 Vac). Needs electrician to correct electrical. May need oven cavity thermostat WP9759242 68.79 also customer to call back if needed. Note control fuse bypassed by customer NLA"
Hector Z.
WASHER WHIRLPOOL WTW8500DC5 "Customer was complaining of broken Lid. I checked the unit and I found a damaged lid and hinges. Replaced Lid (W111023747), Hinge (W10861714), and Hinge (W11023747). Tested ok."
Tom R.
WASHER FRIGIDAIRE FFLE2022MW2 "Entered diagnostics, error code E53, low voltage to Control Board. Voltage check at Control Board shows 120VAC to board. In diagnostics all components activate. According to Frigidaire, continuity checks of Control Board and Lid Lock checked, continuity good, attempted to replace Lid Lock shows no change. Continuity check of all wire harness shows good continuity, no shorts to ground found. Any attempt to start unit in normal operation produces same result, even after Hard Reset of Control Board. Frigidaire recommends replacing Control Board, 3 Control Boards attempted, informing customer.Customer requesting refund, unit not operational, tech requesting refund for customer satisfaction, customer will contact HQ. Job closed."
Tom R.
WASHER MAYTAG MVWC565FW1 "Entered diagnostics, found error code F8E1, customer states that drain is fine, not filling, diagnostic tests show water flow good, agitate good, drain good, spin good, water supply to hot valve closed, opened water supply to hot valve, both valves operational, check okay. No damage to unit or home from tech, job complete."
Joe M.
DISHWASHER KITCHENAID KDTM354DSS5 Replaced boards unit is now functioning as designed. Job complete.
Jim S.
REFRIGERATOR FRIGIDAIRE LFHB2751TF6 The customers water shut off valve is bad and has a small leak. Show the customer the problem spoke to the daughter over the phone about the problem and she is calling a plumber.For payment; replaced water valve unit now working.
George Y.
WASHER MAYTAG MVWC416FW Installed parts tested check out ok complete. No dents or dings cause by tech.
Joe M.
WASHER MAYTAG MVWB835DW4 Replaced control and ui unit is now functioning as designed. Job complete.
Irvin F.
WASHER WHIRLPOOL MHW3100DW0 F0/E1 - clothes in washer during clean cycle. 7726729180- TECHLINE. Check pump and lock. Cleared the air dome cleared the pump cleared the pressure hose. Powered unit. Ran calibration passed. All ops. Normal.
Jonathan C.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Installed adapter tested working to spec
George Y.
DISHWASHER KITCHENAID KDTE254ESS2 Installed part tested check out ok complete . No dents or dings cause by tech.
George Y.
FREEZER WHIRLPOOL WRS588FIHW Found refrigerator door not lining up found low spot on back right side customer instruct need to get a handy man to chim refrigerator for better door lining complete. No dents or dings cause by tech.
George Y.
DISHWASHER KITCHENAID KUDS30IXSS4 Installed part tested check out ok complete. No dents or dings cause by tech.
Isidore A.
RANGE HOOD JENN-AIR JXW8736DS00 "Removed top vent cover panel, old control user interface and installed new control interface, reinstalled top panel. Test operation ok at this time"
Jonathan C.
WASHER MAYTAG MVWB835DW4 Tested unit found loose wire to lid lock reinstalled tested working to spec
Isidore A.
DISHWASHER KITCHENAID KDTE254ESS2 "Removed old upper rack adjusters and installed new dishwasher upper rack adjusters, test operation ok at this time."
Kenneth M.
REFRIGERATOR FRIGIDAIRE FFHT2032TP Installed new door hinge and spacer washers. Tested. Unit is now working properly. Customer approves function at this time.
Timothy J.
RANGE WHIRLPOOL WEC310S0FS3 Installed burner kit. Tested operation. Instructed tenant on usage and left the instruction pamphlet with them.
Enrique R.
WASHER WHIRLPOOL WFW92HEFW0 "Inspected whirlpool front load washer . Customer concerns , displaying f1e1 error code ( shorted ACU . Installed control and water level switch . Retested it . All functions tested normal . No leaks ."
Enrique R.
REFRIGERATOR FRIGIDAIRE LGHB2869TF "Inspected Frigidaire refrigerator . Freezing the food in RC . Installed control board , air tower and sensor . All functions tested normal at time of service . No leaks ."
Aaron B.
REFRIGERATOR MAYTAG MFI2570FEZ06 The correct address is 570 Camino Agua DulceNeeds a 4 call count Checked the unit compressor was cold checked the relay 120 volts to in replaced relay tested the compressor is bad shorted out bad needs new compressor and main board; ordrng 1 W11043763 (cntrl-elec) and 1 W11209866 (COMPRESSOR )
Francisco S.
WASHER AMANA NTW4516FW3 Arrived and checked unit but cx stated furniture store contacted her and informed her they will replace unit.
Patrick C.
OVEN WHIRLPOOL FGP305KW4 "Found the units oven not working. Ignitor high amp draw. Removed and replaced from stock. Tested unit. All ops checked good ; used 1 12400035 (IGNITER,OVEN) from stock"
Andrew P.
DISHWASHER KITCHEN AID KUDS30IVWH4 Customer stated unit was not starting and light was blinking. Plug-in unit try to enter diagnostics and Unit would not enter into diagnostics. Heavy duty light would flash rapidly and when you touch keypad a second light would come on and blinking rapidly. Remove door panel and disconnected auxiliary fan plugging it back in to see if that would work. He was still having same issue most likely it is a stat key on the keypad or Shorty keypad order and keypad for customer; ordrng 1 WPW10250017 (panel-cntl)
Patrick C.
COOKTOP WHIRLPOOL KECC667BSS Found a loose connection at the ui. Doesn’t always respond. Secured connection to ui tested unit. All ops checked good
Andrew P.
REFRIGERATOR KITCHENAID KRFC704FPS03 "Called techline said that an 1/8th gap is normally and can be caused by gasket being thicker on one side. Tried putting rolled paper towel behind gasket to force gasket to expand, so doors would line up properly and once gasket reformed after a few weeks would remove rolled paper. Informed Cx that door gasket is compressed and I could replace gasket but that may not resolve issue. MM heated heated Gasket and tried to reform gasket. Informed Cx that over time gasket on feet door would compress and doors would be even. Cx stated he will call pacific sales and have unit replaced. Techline used previous file number."
Randy C.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Found leaking from top. Found loose connection at the top 5/16 to 1/4 in connection. Inserted hoses in all the way. Now no more leaks cx approves. Cx instruct on doors opening right door first left door second and vice verse. Cx okayed. Job complete
Randy C.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Complaint leaking ice maker. Found bad ice maker. Removed and replaced one W10886939 ice maker. Filled properly now working no leaks. Cx approves Job complete.
Randy C.
WASHER MAYTAG MVWB835DW4 Removed and replaced console. Ran diagnostics. Unit passed. Working as designed job complete.
Joe M.
WASHER AMANA NTW4516FW2 "Units transmission is leaking oil bad causing oil to get inside of all the parts underneath. Ordering parts.; ordrng 1 285565 (agitator assy,comp) and 1 W10721967 (drive pulley) and 1 W10890624 (motor-drve) and 1 W10913953 (actuator) and 1 W11162561 (CAPACITOR ) and 1 W11255272 (gearcase) and 1 WPW10006384 (drive belt)"
George Y.
WASHER MAYTAG MVWB865GW0 Installed part tested check out ok complete. No dents or dings cause by tech.
Joe M.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Units lights won’t shine due to control not powering them. Ordering parts.; ordrng 1 W11224256 (cntrl-elec)
Andy H.
WASHER MAYTAG MVWC565FW2 "Unit making a noise, found missing screw on belt shield causing shield to hit belt making a rubber noise. installed screw and tested unit working properly, found no other noises unit working as designed"
Randy C.
DISHWASHER MAYTAG MDB8989SHZ0 Found complaint not drying. Found no rinse aid. Cx used unit only 4 times. Cx needs to run unit more times to cure tub. Cx instruct Past all test. Instructed on proper use of rinse aid and options selected. Cx approves. Job complete
Michael M.
WASHER ROPER RTW4516FW Cx state unit does not fill with waterRan manual hot and cold and found valves only trickle water flow.Removed and replaced water valve W11210459Retested operations and now have proper flow. Verified with cx present passed all cycles as designed job complete
Michael M.
WASHER MAYTAG MVWC415EW2 Cx states they called and cancelled as they did not want to pay service fee. Job complete
Cesar H.
DRYER WHIRLPOOL WFW85HEFC1 Replaced drain pump unit tested good
Cesar H.
REFRIGERATOR KITCHENAID KRFC704FBS01 Found failed ice maker not able to find home position replaced ice maker all checked good
Cesar H.
WASHER WHIRLPOOL MVWC565FW1 Water levels are fine all is normal
Joe M.
WASHER MAYTAG MVWB765FW2 After replacing suspension rods unit began to function as designed. Job complete.
Danny G.
WASHER WHIRLPOOL MAV8557AWW Unit is not spinning the water out of the clothes Client needs to run the spin cycle twice Found weak transmission Parts are no longer available for the unit Collected payment by card
Danny G.
REFRIGERATOR WHIRLPOOL JFFCC72EFP02 Client has extended warranty Referred client to call extended warranty 1st and have them dispatch all info to us and we will come back
Danny G.
DISHWASHER KITCHENAID KDPE334GPS0 "Unit is not draining Found faulty impeller Removed pump and replaced with new pump,Ran a self test cycle and unit completed with no issues and no leaks and no error codes Unit is working properly"
George Y.
KITCHEN KITCHENAID KDPE334GPS0 7726733348. Found dishwasher checking ok put into diagnostics no errors customer instruct hot water taking to long to get hot need to calabrate water heater complete. No dents or dings cause by tech.
George Y.
REFRIGERATOR KITCHENAID KRMF706ESS01 Found refrigerator checking ok customer instruct deli drawer set at meats constant running put cheese and deli checking ok complete. No dents or dings cause by tech.