Service History 2117 - Appliance Repair Specialists

Near Modesto, CA 95351

William

Job Details: 09/07/2018

whirlpool washer MHW5500FW1 Instructed CX that damage to cabinet on unit is not repairable under warranty and cabinet dent lis large enough to cause functional problem in spin cycle. Drain hose assy needs to be replaced. Cx declined to have unit repaired

Near Oakdale, CA 95361

William

Job Details: 09/07/2018

whirlpool washer WFW8740DW1 Found F3E1 code. Checked pressure sensor connection. Performed test #7. Checked hose to WL switch for leaks & kinks, tested ok. replaced ACU brd, ran self diagnostics, unit operating as designed; Job Complete

Near Modesto, CA 95356

William

Job Details: 09/07/2018

maytag washer MVWB835DW3 Found water valve not letting cold water flow, replaced water valve assembly, ran self diagnostics, unit operating as designed; Job Complete. Used a W11165546 (Valve)

Near Manteca, CA 95336

William

Job Details: 09/07/2018

WHIRLPOOL WASHER WFW85HEFC1 Instructed customer on installation instructions, Remove transport shipping bolts ran self diagnostics , test OK, leveled unit.; Job Completed.

Near Lathrop, CA 95330

William

Job Details: 09/07/2018

whirlpool icemaker WRS588FIHV00 Found harvest cycle not completing, Replaced ice maker W10873791 (ICEMAKER), reset power to fridge, harvest cycle tested ok; Job Complete

Near Moreno Valley, CA 92557

Kevin

Job Details: 09/07/2018

ikea dishwasher IUD8500BX0 Customer said units control panel was non responsive. I put unit into diagnostic cycle and found codes for user interface communication issues. Failed interface assy. Ordering part. ; ordrng 1 W11105144 (panel-cntl), Removed and replaced user interface. Tested unit. All tests good. ; Job Completed

Near Moreno Valley, CA 92553

Kevin

Job Details: 09/07/2018

whirlpool refrigerator WRT318FMDB00 Unit did not go into defrost. I tested bi metal and found it open when covered in ice. Needs bi metal. Ordering bi metal. Customer will defrost unit prior to appt. ; ordrng 1 WPW10392132 (bimetl-def), Unit did not go into defrost. I tested bi metal and found it open when covered in ice. Needs bi metal. Removed and replaced bi metal. Tested unit. All tests good.

Near Moreno Valley, CA 92555

Kevin

Job Details: 09/07/2018

whirlpool refrigerator WRS588FIHV00 Found ice maker stuck mid harvest and the arm had broke off. I removed and replaced ice maker so I can test unit. While testing I found broken wires at base of door causing no ice condition. Need to order FC door. 2 job count on return, 1hr. ; ordrng 1 LW11038917 (DOOR FIP ), Removed and replaced FC door. Tested ice maker. All tests good.

Near Riverside, CA 92504

Kevin

Job Details: 09/07/2018

WHIRLPOOL REFRIGERATOR WRF736SDAM13 http://adminlocal.fluid.srefrigerator leaking , found icemaker valve opening while water is dispensed,removed and replaced fill valve assy. Tested unit. All tests good. Used WPW10341329 (water valve assy)

Near Riverside, CA 92505

Kevin

Job Details: 09/07/2018

AMANA DRYER NGD4655EW1 found unit not heating. No voltage to ignitor. Found open thermal fuse causing issue. Removed and replaced thermal fuse WP3392519 (fuse-thrml) and advised customer to clean venting to prevent fuse from popping again. All tests good.

Near Riverside, CA 92509

Kevin

Job Details: 09/07/2018

KITCHENAID REFRIGERATOR KRSC503ESS01 Found ice maker leaking. I removed ice maker and found damaged ice tray causing ice maker to leak. Removed and replaced ice maker. All tests good. Used a W10873791 (icemaker)

Near Yucaipa, CA 92399

Daniel P.

Job Details: 09/07/2018

whirlpool refrigerator WRX988S1BM03 Customer states poor icemaker production, ran diagnostics found no error codes , ice bin empty , ice in icemaker mold , ran ice box fan motor test , found very poor airflow , needs fan motor will order .; ordrng 1 W10846539 (evaporator fan blade), replaced ice box fan motor tested checks ok call completed.

Near Yucaipa, CA 92399

Daniel P.

Job Details: 09/07/2018

whirlpool washer WFW8540FW1 Customer states washer not completing cycles found f3e1 error , checked for proper fill , found cold water not coming in found pinched fill hose , hose not long enough causing hose to pinch and pull on plumbing, also found pedestal not mounted properly washer hanging off not bolted on instructed customer to get longer hoses and install washer to pedestal correctly as per installation instructions.

Near Highland, CA 92346

Daniel P.

Job Details: 09/07/2018

whirlpool washer WTW5000DW0 Customer states washing machine not draining, found defective pump motor WPW10581874 (pump-water), installed new pump assembly tested and recalibrated all OK call completed

Near San Bernardino, CA 92405

Daniel P.

Job Details: 09/07/2018

amana washer NTW465EW0 Customer states washer not spinning , found f7e1 in diagnostics, checked drive system , found loose pulley nut , causing code , added loctite tightened , recalibrated and tested all ok call completed

Near Rialto, CA 92376

Daniel P.

Job Details: 09/07/2018

whirlpool freezer WZC3115DW00 Customer states unit not working , found door lock jamming up causing handle to break needs lock , key and handle ; ordrng 1 W10664016 (lock-door) and 1 W10711162 (cover) and 1 W10838052 (key-door) and 1 W10852738 (handle) installed new lock ,cover , handle and keys tested checks ok.

Near Rialto, CA 92376

Daniel P.

Job Details: 09/06/2018

MAYTAG DRYER MGDX655DW2 dryer taking too long to dry , found exterior vent door stucco’d closed , instructed customer to have vent fixed call completed

Near Claremont, CA 91711

Tyler

Job Details: 09/06/2018

maytag refrigerator MSC21C6MFZ00 refrigerator door is sitting a lot higher than freezer door. Found door was set too high. Fixed and tested all works good at this time

Near Pomona, CA 91768

Tyler

Job Details: 09/06/2018

whirlpool washer WFW7590FW0 still giving error code. All parts have been changed. Called tech line for further assistance customer is using too much soap SR 7722876986.; Job Complete

Near Azusa, CA 91702

Tyler

Job Details: 09/06/2018

maytag refrigerator MFI2569VEM2 unit shut off for a day and a half and display was not showing but lights were on in the fridge. Then lights on display flashed and then unit came back on. Main control in user interface may be shorted out part number 67006294 but has been discontinued. Unit is unrepairable without that board

Near Glendora, CA 91740

Tyler

Job Details: 09/06/2018

WHIRLPOOL FREEZER WZF57R16FW01 unit shut off and now lights are all flashing in order. Called tech line told to order control box file number 7722818618. Model number does not come up only ending in 00 or 04. Need to know which board to order W11252453 (04) or W10812029 (00). . Removed and replaced control box. Tested all works good at this time

Near Rancho Cucamonga, CA 91737

Tyler

Job Details: 09/06/2018

MAYTAG WASHER MHW5500FC1 unit is not spinning out the clothes. Checked for error codes and cycle tested unit. No codes. Found customer is only washing small loads and unit is going off balance. Advised customer that unit needs large loads to be able to spin out the clothes properly. All works good at this time.; Job Completed

Near Rancho Cucamonga, CA 91730

Tyler

Job Details: 09/06/2018

WHIRLPOOL REFRIGERATOR WRT318FZDB02 unit is freezing stuff on the top shelf. Found customer has produce on the top shelf that is freezing. Instruct customer on how air cycles through fridge and produce needs to be in crisper drawers. Set temps all works good at this time.; Job Complete

Near Rancho Cucamonga, CA 91730

Tyler

Job Details: 09/06/2018

jennair icemaker JFC2089HPY unit is not making ice and has a leak. Cycled ice maker found ice maker works. Found water off to unit. Turned water on and cycled found leak and fill tube. Fixed and tested all works good at this time.

Near La Puente, CA 91746

Stephen

Job Details: 09/06/2018

WHIRLPOOL WASHER WTW5000DW1 Ran diagnostics. Had f0e2 error code. Cleared error code.found gear case, wash plates splines stripped, worn basket hub, splutch. Replaced gear case, splutch, hub, wash plate. Main control has roach infestation. Not covered by service contract. Fills, agitates, drains, rinses,,& spins properly at this time. May need control. used parts W11035751 (Gearcase) W10721967 (CAM) W10752283 (WASHPLATE) W10528947 (HUB)

Near El Monte, CA 91732

Stephen

Job Details: 09/06/2018

maytag washer MVWX655DW1 Ran diagnostics. Had f0e5 error code. Cleared error code. Noisy in agitation, basket wobbling. Found worn splutch, basket hub. Replaced basket hub w10528947 (hub), splutch w10721967 (cam). Tested ok. Fills, agitates, drains, rinses,& spins properly. Picked up part locally. Complete.; Job Complete

Near Bradbury, CA 91008

Stephen

Job Details: 09/06/2018

kitchenaid refrigerator KRFC300ESS01 Unit was unplugged upon arrival. Making noise per customer. Found ice maker is leaking. Ned’s ice maker. Reschedule for noise diagnosis. Normal sound level at this time.; rqstng P&A on 1 W10884390 (icemaker), Cycled ice maker. Ice maker is harvesting properly. Found evaporator fan blade hitting ice. De iced fan area. Adjusted FC door. Unit is cool, making ice properly at this time. Complete.; Job Complete

Near La Puente, CA 91746

Stephen

Job Details: 09/06/2018

ADMIRAL DRYER AGD4475TQ1 Found open thermal fuse. Replaced thermal fuse WP3392519 (FUSE-THRML). Cleaned lint chute. Dryer is heating, tumbling properly. Complete.; Job Completed

Near Los Angeles, CA 90272

Isidore

Job Details: 09/06/2018

WHIRLPOOL DISHWASHER MDB6650AWW Found upper dish rack rusted NLA, handle broken. Installed new latch handle test dishwasher operation ok at this time

Near Los Angeles, CA 90272

Isidore

Job Details: 09/06/2018

WHIRLPOOL WASHER WFW9400SW02 F22 door lock not verified opening working at this time f28 serial communication error not verified working at this time found door hinge broken and belt noisy ; rqstng P&A on 1 WP8183202 (hinge 67.88) and 1 WPW10388414 (belt 18.22),Remove door and door installed new door hinge, removed rear panel and old drive belt, installed new drive belt and test washer operation, ok. reinstalled rear panel washer working at this time

Near Los Angeles, CA 90272

Isidore

Job Details: 09/06/2018

WHIRLPOOL DRYER WGD9400SW2 Found right side dryer noisy dryer belt kit 4392067 ordered may need second man customer advised.; rqstng P&A on 1 4392067 (dryer repair kit 15.47), Removed top , front and bottom panels and removed trim ring and console. Remove belt, drum and all rollers , installed new belt and rollers, reinstalled all panels and trim test dryer operation ok at this time.; Job Complete

Near Los Angeles, CA 90272

Isidore

Job Details: 09/06/2018

WHIRLPOOL WASHER WFW9400SW03 F22 door lock error, working at this time. not verified f20 no water detected , not verified working at this time. Customer complaint noisy verified slight squeal on spin cycle belt ordered; rqstng P&A on 1 WPW10388414 (belt 18.22) Removed rear panel and old drive belt. Installed new drive belt and test washer operation, ok at this time.; Job Completed.

Near Beverly Hills, CA 90210

Isidore

Job Details: 09/06/2018

MAYTAG DRYER DG712 Venting appears restricted customer to have done before service .Found coils weak, rollers noisy and belt worn out, parts ordered.; rqstng P&A on 2 12001541 (bearing & roller asy 6.35)s and 1 279834 (2 coil gas valve set 7.42) and 1 WPY312959 (belt) Removed front panel and blower housing cover plate installed new blower reinstalled blower cover and front panel, test dryer operation ok at this time; Job Completed

Near Victorville, CA 92395

Cesar

Job Details: 09/06/2018

WHIRLPOOL MICROWAVE WMH53520CS7 Found hight side has voltage from transformer capacitor tested good determined failed mag and diode replaced mag and diode unit tested good; Job Completed.

Near Victorville, CA 92392

Cesar

Job Details: 09/06/2018

frigidaire refrigerator FFTR1814QB1 Found drain for water from defrost cycle clogged causing water to over flow and drip down in to fresh food compartment cleared drain and unit tested good ; Job Complete

Near Apple Valley, CA 92308

Cesar

Job Details: 09/06/2018

kitchenaid cooktop KGCU483VSS01 Front panel has cosmetic damage scratches in various places routed for panel and name plate ; ordrng 1 W10201187 (nameplate) and 1 W10910411 (panl-cntrl), Replaced panel W10910411; Job Complete

Near Los Angeles, CA 90042

Francisco

Job Details: 09/06/2018

WHIRLPOOL DISHWASHER GU2475XTVY0 Checked unit found short at junction box. Live wire melted and unit is wired with the wires coming straight from wall. Burnt and melted wires.informed customer this is a fire hazard.Asked customer to locate breaker box to shut power off ASAP and advised them to get a licensed electrician to look at the issue.. and not to use the unit at all. Calling safety on Thursday as they did not answer today.; Job Complete

Near Alhambra, CA 91801

Francisco

Job Details: 09/06/2018

WHIRLPOOL MICROWAVE WMH31017FS0 Checked unit found two bad door switches causing a flickering on cavity light, and also giving customer door opened code when door was actually closed. Removed and replaced parts listed tested ops unit working as designed.; used 2 W10727360 (MICROSWITCH)

Near Monrovia, CA 91016

Francisco

Job Details: 09/06/2018

whirlpool dryer WGD75HEFW0 Checked unit found no error codes. Ran unit loaded unable to re create noise at this point. Advised customer to run a few loads and report any issues to maintenance crew.

Near Montebello, CA 90640

Francisco

Job Details: 09/06/2018

WHIRLPOOL REFRIGERATOR WRF555SDHV01 Checked unit found misaligned wire rack in freezer. Removed front door and wire rack re aligned rack and re assembled door tested ops customer approves functions also tightened left door handle. Unit working as intended.

Near Simi Valley, CA 93065

Aaron

Job Details: 09/06/2018

KITCHENAID OVEN KODE500ESS02 Unit is intermittently after running an F2E1 code which is a stuck key pad ordered parts have to pull unit out to replace the main boards; rqstng P&A on 1 W10562910 (harns-wire) and 1 W10801665 (cntrl-elec) and 1 W11086141 (console) and 1 W11179310 (MAIN BOARD), Replaced the touch control tested operations unit heats now ops normal

Near Moorpark, CA 93021

Aaron

Job Details: 09/06/2018

KITCHENAID DISHWASHER KDFE104DWH5 Unit pump and motor assembly is not working at all , ordered parts; ordering 1 W11085683 (pump&motor), Replaced the control , pump and motor and door latch assembly tested unit operating normal now after repair; Job Completed.

Near Santa Paula, CA 93060

Aaron

Job Details: 09/06/2018

WHIRLPOOL REFRIGERATOR WRF993FIFM00 Unit fresh food section is iced over again for the third or fourth time ,called the tech line Rick SR#7722873577 we have done the same things on the refrigerator replaced covers and upgraded board thermistor and evaporator lines , he said there’s nothing else to replace and to complete call out ; Job Complete

Near Agoura Hills, CA 91301

Jesus

Job Details: 09/06/2018

WHIRLPOOL REFRIGERATOR MFI2568AES Leaking water Found ice maker leaking and clumping ice inside ice bucket Need to order parts ; ordrng 1 W10583817 (icemaker), Customer states that unit is leaking water. Found the icemaker not completing cycle and staying in the fill tray position causing overflow of water. Removed icemaker and installed new one. Cycled unit and tray filled. Unit is working as designed

Near Agoura Hills, CA 91301

Jesus

Job Details: 09/06/2018

WHIRLPOOL REFRIGERATOR W8RXEGMWS03 Customer states that unit is not cooling properly. Checked unit and found the right upper side gasket on refrigerator open. Placed a plastic spacer to raise door. Also sealed the liner on both compartments. Unit is now woking as design.; used 1 WP482338 (ADHESIVE)

Near Thousand Oaks, CA 91362

Jesus

Job Details: 09/06/2018

JENNAIR REFRIGERATOR JS48PPDBDA Customer states that unit is not cooling. Checked temperatures on both compartments and high. Checked the compressor and condenser. Found leak coming out from condenser and part is not longer available.

Near Thousand Oaks, CA 91362

Jesus

Job Details: 09/06/2018

WHIRLPOOL RERFIGERATOR WRX735SDHZ00 Customer states that unit is it dispensing water. Checked unit and found low pressure on dispenser. Pulled unit and found the water line bent. Straighten hose by holding it with duct tape from the breaded line. Pushed unit back and tested. Unit is now working as designed.

Near Camarillo, CA 93010

Hector Zuleta

Job Details: 09/06/2018

whirlpool rerfigerator WRT541SZDW00 Refrigerator not cooling. Checked unit and found unit not going into defrost, unable to remove the freezer tower. Suggested to the customer to unplug the refrigerator and let then defrost.; ordrng 1 212643 (sealer-gum) and 1 W11126274 (air-tower) and 1 W11161901 (WIRE HARNESS ) and 1 WP482338 (adhesive) and 1 WPW10352689 (cntrl-elec) and 1 WPW10392132 (bimetl-def), Replaced defrost control and bimetal , also sealed cabinets/ liner gaps

Near Moorpark, CA 93021

Hector Zuleta

Job Details: 09/06/2018

whirlpool refrigerator WRS571CIHZ01 Refrigerator making noises. Checked unit and found noisy evaporator fan motor. I was going to order parts but customer refuse Service and repair.; Job Completed.

Near Thousand Oaks, CA 91320

Michael

Job Details: 09/06/2018

maytag dishwasher MDB7749SBW1 Customer states dishwasher control panel not working. Checked unit and found corrode ribbon tail of the control panel. Ordered control panel (w10811166) Replaced control panel.tested ok.; Job Complete

Near Los Angeles, CA 91604

Michael

Job Details: 09/06/2018

Near Los Angeles, CA 91304

Michael

Job Details: 09/06/2018

AMANA REFRIGERATOR ASD2575BRS01 Customer states fresh food doesn’t get to correct temp. Fans are operating, freezer temp is fine fresh food Cx claims is too warm. R1 unavailable to verify. Ordering diffuser p/n WPW10151374 and thermostat ass moly p/n WPW10583800.; ordrng 1 WPW10151374 (diffuser) and 1 WPW10583800 (thermostat), Removed diffuser and control. Found iced on diffuser.Replaced with new parts. Advised customer to give time to level temp Job complete

Near Los Angeles, CA 91325

Michael

Job Details: 09/06/2018

kitchenaid refrigerator KSF26C7XYY00 states unit is building up ice behind drawers in fresh food side. Needs thermistor and fan assembly. Parts ordered per R1. Removed unit from cavity. Removed drawers and used steamer to remove ice build up. Steamer broke and tech had to use heat gun to finish job, installed new parts. Verified all fans operate unit ops as intended job complete; Job Complete. Used WPW10451893 (FAN-SCROLL) W10316760 (THERMISTOR)

Near Arvin, CA 93203

Patrick

Job Details: 09/06/2018

WHIRLPOOL RANGE WFG505M0BW2 Glass broken upon arrival. Unit isn’t installed yet. In builders garage. Needs glass covered under 30days cosmetic. Removed and replaced. Tested unit all ops checked good ; Job Completed. Used WPW10535777 (GLASS-DOOR) WPW10387117 (NAMEPLATE)

Near Littlerock, CA 93543

Patrick

Job Details: 09/06/2018

maytag dryer MGDB835DW3 Found the units door unable to shut due to physically broken catch. Needs new one. Removed and replaced WPW10610880 (CATCH). Tested unit. All ops checked good.

Near Boron, CA 93516

Patrick

Job Details: 09/06/2018

amana washer NTW4516FW2 Customer having issues with the unit not wanting to start or operate. Checked power at the plug and it was sufficient. Power going into control but no ops. Needs new board ; orderng 1 W11170317 (CONTROL ), Removed and replaced control then found lid latch error. Unit doesn’t want to lock. Removed and replaced latch. Tested unit. All ops good. Calibrated and ran auto test ; used 1 W10838613 (LATCH)

Near Los Angeles, CA 91606

Raymond

Job Details: 09/06/2018

KITCHENAID REFRIGERATOR KSSC48QTS02 Upon arrival unit lights turning off and on. Also UI was unresponsive. Found service pointer for control replacement, also found when unit was reset UI intermittently worked. Quoted customer for repair of control and UI replacement customer declined. Will call back if they want service.

Near Los Angeles, CA 91607

Raymond

Job Details: 09/06/2018

WHIRLPOOL DRYER WGD75HEFW0 Upon arrival unit getting clothes too hot for customer to touch. Found no fault code and exhaust temps are 155 high and 130 low. Contacted Kevin SR 7722879329 and discussed, since unit has a roof vent this could slow heat transfer when clothes are done, unit operates as designed at time of service.; Job Complete

Near Los Angeles, CA 91607

Raymond

Job Details: 09/06/2018

WHIRLPOOL WASHER WFW75HEFW0 Upon arrival unit was damaging clothes. Customer is washing single garments in washer but the garments are really light fabric, like polyester or nylon. Contacted Kevin SR7722879185 and discussed. No error codes no faulty ops. Unit is functioning as designed, customer needs to use garment bags for soft fabrics and should wash with larger loads.; Job Complete.

Near Burbank, CA 91505

Raymond

Job Details: 09/06/2018

whirlpool washer WFW92HEFC0 Upon arrival customer complaint was unit would shut off mid cycle. Inspected and found ACU fault code. Supply voltage and polarity fine. Inspected ACU and had burn marks from control panel and main board.; ordrng 1 W10784650 (console) and 1 W10911026 (panel-cntl) and 1 W11201293 (ACU), Replaced control panel, obsolete and ACU. Tested unit. Unit functions as designed.

Near Los Angeles, CA 91304

Billy J.

Job Details: 09/06/2018

kitchenaid refrigerator KRFC704FSS00 Upon arrival removed and replaced control and evap cover relocated thermistor pushed back evaporator forwards back wall flush and also pushed suction line and other line back in liner unit working as designed. Job Completed. used W11167902 (EVAP COVER) W11169516 (CONTROL)

Near Stevenson Ranch, CA 91381

Billy J.

Job Details: 09/06/2018

whirlpool washer WFW85HEFC1 Upon arrival customer stated something is in between the tubs and she washed towels and it seemed like they were still wet tested unit there are no error codes on file I ran unit threw diagnosis and all functions operate and sound as designed job complete.

Near Santa Clarita, CA 91350

Billy J.

Job Details: 09/06/2018

WHIRLPOOL REFRIGERATOR WRT111SFDW03 Upon arrival freezer evaporator was partly frozen and drain tube frozen heat prob had hole in bag missing parts reordering 819043 W11164040 bottom of freezer is frozen and water leaking into fridge and onto floor; ordrng 1 819043 (heat-probe) and 1 HARNESS (HARNESS), Removed and replaced all parts listed defrosted unit as well job complete.

Near Santa Clarita, CA 91351

Billy J.

Job Details: 09/06/2018

whirlpool washer WFW86HEBW0 Upon arrival unit is stalked and full of water unit is also locked and on a drip pan I was able to tilt unit back and clean out drain pump witch was completely clogged removed debris and retested unit now operates as designed with no leaks ran unit threw diagnosis job complete

Near Los Angeles, CA 91352

Bryan Dunn-Wilson

Job Details: 09/06/2018

WHIRLPOOL REFRIGERATOR WRF560SEYB02 Customer states fridge is a no cool. Upon plugging in unit compressor would start then turn off in 30seconds. Removed and replaced start device from stock parts. Unit is now cooling. Customer approves repair At this time. No dents dings or scratches caused by tech. ; used 1 8201786 (START DEVICE,COMBO)

Near Los Angeles, CA 91604

Bryan Dunn-Wilson

Job Details: 09/06/2018

KITCHENAID rerfigerator KSC24C8EYY02 Not a cooling issue. Customer is having an issue with no ice production. Tested unit in diagnostics. Ice maker would not cycle. Ordering ice maker and fill valve; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10756907 (icemaker), Removed and replaced parts listed. Ice maker functioning s designed

Near Arcadia, CA 91007

Bryan Dunn-Wilson

Job Details: 09/06/2018

KITCHENAID REFRIGERATOR KRSC503ESS00 Upon arrival cx complains that water is constantly dripping from water dispenser. And doors are not sitting right. Upon installation of fridge installers removed doors installing unit. One door is sticking out farther then the other. Freezer door sits about an inch higher then the fridge door. He led floor to see if leveled floor is leveled. Ordering cx two new doors and hinges.Removed and replaced both doors. Unit now level. Cx approves of repair. No dents dings or scratches caused by tech

Near Altadena, CA 91001

Bryan Dunn-Wilson

Job Details: 09/06/2018

whirlpool refrigerator WRS315SNHM00 Upon arrival hearing hissing noise from freezer explained to customer that noise was normal. Water was dripping onto heater causing noise. No problems found at this time. ; Job Completed

Near Glendale, CA 91208

Bryan Dunn-Wilson

Job Details: 09/06/2018

WHIRLPOOL FREEZER KSCS25FVMS02 Upon arrival customer states water is leaking from ic maker. Inspected ice maker and found fill funnel clogged with ice. Ice maker is still functioning properly no need to replace. Cleared fill funnel jumped ice maker. Ice maker functioning as designed. Customer approves repair At this time. No dents dings or scratches caused by tech

Near Los Angeles, CA 91040

Bryan Dunn-Wilson

Job Details: 09/06/2018

kitchenaid refrigerator KFIS29PBMS03 Customer states hearing a loud noise from fridge. Inspected unit. Fridge temps are 36 and freezer sitting at 7 degrees. Ran diagnostics ran compressor speed test. Customer confirm,ed compressor running was noise she was hearing. No cooling issue. Informed customer that noise she was hearing was normal compressor running at full speed noise. Instructed customer if she heard noise again to give us a call and try and record noise. Found no issues at this time. No dents dings or scratches caused by tech

Near Bakersfield, CA 93306

Dane

Job Details: 09/06/2018

WHIRLPOOL MICROWAVE GMC305PRB01 8:11, Upon arrival unit was not heating. Found mag tube not activating. Unit needs new mag. Removed and replaced mag tube and tested unit. Unit functions normal now. used W10245183 (MAGNETRON)

Near Bakersfield, CA 93301

Dane

Job Details: 09/06/2018

whirlpool rerfigerator WRX735SDHZ Unit was functioning normally. Customer could not remove the ice bucket. Customer could not remove ice bucket but it was because of no fault of the unit. Customer is elderly and is simply not strong enough to remove bucket. Called trade care team and documented with above file number. Please inform customer of COD charges if we were turn for the same issue

Near Bakersfield, CA 93309

Dane

Job Details: 09/06/2018

frigidaire refrigerator LFSS2612TE unit would not dispense ice. And there was frost building up inside the freezer on the ice bin. Found the rubber gasket inside the separator assembly had come out of place not letting the ice dispenser door in gauge. Secured ice door gasket in place and tested unit. Unit functions normal now; Job Complete

Near Bakersfield, CA 93306

Dane

Job Details: 09/06/2018

ge washer GTW750CSLWS Unit would not start. Found lid lock physically broken. Unit needs new lock; ordrng 1 WH01X27954 (LID LOCK), Removed and replaced lid lock and tested unit. Unit functions normal now.

Near Santa Maria, CA 93458

George

Job Details: 09/06/2018

ge dryer GTD42EASJ2WW Installed part tested check out ok complete. No dents or dings cause by tech.; Job C

Near Pismo Beach, CA 93449

George

Job Details: 09/06/2018

AMANA DRYER NGD4655EW2 Found dryer not drying clothes found dryer hose exhaust flapper not opening reclear lint now opening testing ok . No dents or dings cause by tech.; Job Completed.

Near Templeton, CA 93465

George

Job Details: 09/06/2018

MAYTAG WASHER MVWB765FW0 Found washer error f6. E 2 no control communication installed new control wen plug in outlet slight spark wen connecting need to replace control board and drain pump ok to order parts . Office to call customer wen part in.; ordrng 1 W10876600 (drain pump) and 1 W10920541 (cntrl-elec), Installed parts f6e2 not communicating interface board not powering up visual burn mark on interface board ok to order parts . Office to call customer wen part in.; ordrng 1 W10919546 (console) and 1 W10920541 (cntrl-elec), Installed parts tested check out ok complete. No dents or dings cause by tech.; Job Complete

Near Cambria, CA 93428

George

Job Details: 09/06/2018

MAYTAG REFRIGERATOR MZF34X16DW01 Found freezer working ok customer experiences intermently not cooling need to replace control board ok to order part . Office to call customer wen part in.; ordrng 1 W11126069 (contrl-box), Installed part tested check out ok complete. No dents or dings cause by tech.; Job Complete

Near Morro Bay, CA 93442

George

Job Details: 09/06/2018

WHIRLPOOL REFRIGERATOR KRFC300ESS01 Reposition door Miller catching closing properly ice maker has full Bach of ice complete no dents or dings cause by tech.; Job completed.

Near Stevenson Ranch, CA 91381

Kenneth

Job Details: 09/06/2018

KITCHENAID REFRIGERATOR KBSD612ESS01 Found unit overfilling and causing ice on the ice bin and inside freezer compartment. Needs new ice maker and water valve. Ordering new control box due to control box randomly changing selections. Did not reschedule due to part availability. ; ordrng 1 W10798004 (contrl-box) and 1 W11126009 (icemaker) and 1 W11243758 (VALVE),Installed control box, ice maker and water valve. Tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician

Near Los Angeles, CA 91405

Kenneth

Job Details: 09/06/2018

WHIRLPOOL FREEZER WRS973CIDM00 , Found unit cooling properly. Found unit is intermittent with cooling due to unit getting stuck in defrost. Ordering new control board and display board. Did not reschedule due to part availability ; ordrng 1 W10822639 (cntrl-elec) and 1 WPW10743957 (cntrl-elec), Installed display board and control board and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or aru nd unit caused by technician ; Job Complete

Near Los Angeles, CA 91403

Kenneth

Job Details: 09/06/2018

WHIRLPOOL REFRIGERATOR KSSS42QKB01 Unit is still fluctuating in temps. But nothing is thawing out. Ordering new parts. Didn’t do sealed system last time due to finding unit wi5 over charge. Corrected over charge situation but unit is still not working. Will proceed with sealed system repair. Schedule 5 count; rqstng P&A on 1 W10181323 (motor,fan) and 1 W10508992 (exchanger) and 1 W10841139 (compressor) and 1 WP2306093 (evaporator),Replaced condenser fan. Compressor and evap. Found leak in the evap. Located with dye drier and light. Recharged system with 7.75 OZ of R134A refrigerant and tested unit. Unit is now working properly. Customer approves function at this time. Pressures checked good. No leaks found at this time. No dents dings or blemishes on or around unit caused by technician. Unit cooled 17 degrees in freezer before take off. ; Job Completed.

Near Bakersfield, CA 93308

Erick

Job Details: 09/06/2018

KITCHENAID REFRIGERATOR KRMF706ESS0 Upon arrival found units interior lights not working. Ice build up on fascia of ice maker. Rear wall frost build up on adapter. Ran unit through diagnostics and ui would not display error. Place ui on cooling off but unit is still running and not shutting off. Deli board alps not working. Door open indicating on ui when all doors are closed. Called techline and spoke with Andy. Ran through diagnostics and found deli board is shorted and causing dc voltage error. Was able to reprogram other boards, unit will need new deli board,; ordrng 1 WPW10677118 (cntrl-elec), Installed new part on unit. Retested it and board would not engage. Inspected for dc voltage snd 11.4 vid between yellow and orange. When board is plugged LED board is making a very pitch sound. Called techline and spoke with Ed. We went through diagnostics together and found LED BOARD IS FAILING. ED also stated to replace main power supply. File#7722822487Spoke with ANDREW in regards to s

Near McFarland, CA 93250

Erick

Job Details: 09/06/2018

ge washer GTW330ASK1WW Cycled unt and found pressure fault error causing unt not to spin at the end of cycle. Unit also off balance error. Found pressure port with debri build up causing fault. Cleared all out all debri. Ran tests 10 and unit passed pressure test . Ran spin tests and motor tested good. Also informed customer about,soap usage,loading snd additional functions. Unit passed all tests with no errors job complete.

Near Tipton, CA 93272

Erick

Job Details: 09/06/2018

ge oven JGBS66REKSS Cycled oven and found it working as design with no errors. Cust stated center griddle has discolored and would like it repalced. Called Lowe’s and spoke with Tina. Tina stated it’s considered cosmetic and will not authorize to replace. Unit tested normal ops. Job complete

Near Delano, CA 93215

Erick

Job Details: 09/06/2018

ge washer GTW485ASJWS Installed new parts on unit. Retested it through tests cycles and it passed all tests with no errors. Job complete.

Near Tulare, CA 93274

Enrique

Job Details: 09/06/2018

maytag washer MVWX655DW0 Unit not washing/agitating . In diagnostics found f2e3 = mismatch of main control and UI , f7e6 = motor fault . Also need new washplate ( stripped ) . ; ordrng 1 W10625696 (cntrl-elec) and 1 W10902814 (washplate), Replaced the central electric and washplate . Performed calibration , ran a quick wash cycle test . All functions checked normal . No leaks

Near Visalia, CA 93292

Enrique

Job Details: 09/06/2018

maytag dryer MVWC555DW0 Inspected a Maytag washer . Found a defective washplate ( stripped ) .; ordrng 1 W10902814 (washplate), Replaced the washplate . Performed calibration , ran a quick wash cycle test . All functions checked normal at time of service . No leaks.

Near Visalia, CA 93291

Enrique

Job Details: 09/06/2018

WHIRLPOOL REFRIGERATOR WRF555SDFZ03 RC right door makes clicking noise when open/close , and ice maker not working . I diagnosed the unit . Found defective door hinge assembly , and ice maker making ice intermittently . Water pressure from the dispenser works ok . Customer replaced the filter . I will need all the parts on the list .; ordrng 1 12028505AP (closure, door (gry)) and 1 12968202AP (door stop (gry)) and 1 12990521 (screw) and 1 W10300024 (icemaker), Replaced the ice maker and door closure assembly . All functions checked normal at time of service . No leaks

Near Coalinga, CA 93210

Enrique

Job Details: 09/06/2018

FRIGIDAIRE REFRIGERATOR FFTR1814QW0 unit not powering on . I found shorted control . Installed new control , the refrigerator powered on . Also found shorted evaporator fan motor . Need fan motor assembly .; ordrng 1 242077702 (motor) and 1 242219302 (fan blade) and 1 242229301 (shroud bracket) and 1 242237301 (grommet), Replaced evaporator fan motor , blade , bracket shroud and grommet . All the components checked normal at time of service . No leaks

Near Lompoc, CA 93436

James

Job Details: 09/06/2018

jennair microwave JMW2427DS01 Found unit with dead UI. Tested unit and found poor voltage from main power. Registered 22 volts. Informed customer to call electrician to check breaker and wall sockets. Reassembled unit. No dents, dings, or blemishes on or around unit. ; Job Complete

Near Santa Maria, CA 93455

James

Job Details: 09/06/2018

whirlpool washer WTW5000DW1 Found unit with soap no dispensing correctly. Opened unit and found old gummy soap residue filling inlet on tub ring not allowing soap to despise into tub, instead forcing it to overflow into the inside of cabinet and leak onto floor. Cleaned despiser and cleared clog. Soap now flows as intended. No dents, dings, or blemishes on or around unit caused by tech. ; Job Complete.

Near Sanger, CA 93657

Timothy

Job Details: 09/06/2018

CROSLEY WASHER CAW8350EW1 Customer states the unit would not drain. He removed the water but now the unit just attempts to drain. Plugged in unit and let the pump run until it stopped. Pump will stop for a while and start again. I can not get into the service mode with this happening. When the pump starts I can hear it has a loose impeller. It appears to keep overheating and stopping.Unit needs a new drain pump and control because I can not confirm any control operation. ; ordrng 1 W11116519 (cntrl-elec) and 1 WPW10661045 (drain pump), Installed parts tested unit. Unit checks ok. Noted the outlet the unit is plugged into is very loose. BEFORE ANY RECALLS THE CUSTOMER MUST BE ABLE TO PROVE THE UNIT IS CONNECTED TO A NEW OUTLET

Near Fresno, CA 93726

Timothy

Job Details: 09/06/2018

WHIRLPOOL REFRIGERATOR WRF535SWHZ00 Light switch has minimal closure. Spacers and plastic squares are needed to avoid having to order a complete freezer door. ; ordrng 2 WP2177331 (plastic-sq)s and 2 WPW10221048 (spacer)s, Installed spacers and squares. Tested unit. Ice Maker operating normally. No leaks noted.

Near Fresno, CA 93726

Ian

Job Details: 09/06/2018

frigidaire refrigerator FFHS2611PFEA Tech found icemaker has two different issues. Unit has defective water valve allowing icemaker fill valve to freeze. Icemaker heater and also does not turn on during cycle to allow proper ejection. Fresh food door seal is torn and Jordan is broken as well and customer would like them replaced. Need all mentioned parts for repair.; ordrng 1 240323001 (bin,door) and 1 241786005 (gasket,door ref) and 1 241798224 (ice maker) and 1 242252702 (valve), Installed parts and verified no leaks. Unit now tests good.; Job Complete

Near Clovis, CA 93611

Ian

Job Details: 09/06/2018

whirlpool oven WEE510S0FS Tech found unit has 120 across both L1 and L2, but not 240 between them. Customer has grounded house supply neutral. Advised customer that electrician will be needed. Left unit pulled out at customer request.; Job Completed.

Near Fresno, CA 93722

Ian

Job Details: 09/06/2018

roper dryer RED4516FW0 Tech found hi limit blown. Replaced. Unit now tests good.; used 1 W11050897 (CUTOFF-TML)

Near Fresno, CA 93727

Ethan Shrum

Job Details: 09/06/2018

WHIRLPOOL REFRIGERATOR WRS325SDHZ00 Upon arriving in the customers home replace water filter EDR1RXD1 (WATER FILTER) tested unit unit checks good job complete.

Near Clovis, CA 93619

Ethan Shrum

Job Details: 09/06/2018

whirlpool refrigerator WRF535SWHZ01 Upon arriving at the customers home customer stated that the unit was broken found for them to be broke replaced WPW10329866 (FRAME), tested job completed.

Near Fresno, CA 93726

Chris

Job Details: 09/06/2018

whirlpool refrigerator WRF736SDAM14 Customers issue as freezer compartment is iced up.Causing cooling issues and refrigerator compartment. Found electronic damper not opening also icemaker has lost position and timed out. Tried correcting all issues still cannot get ice maker to find home Also the left side crisper drawer roller has broken off. I put the system in a forced defrost And instructed customer on return visit I need all the food removed out of the freezer To have access to coil.; ordrng 1 W10850377 (pan-crispr), On today’s visit remove freezer door and also freezer drawers to access back panel inside freezer. Had to deice coil to access fan and controls. Replaced bi metal And also power supply board in the back refrigerator. Also corrected issue with the crisper drawer it now shut properly. Powered refrigerator back on all functions tested good refrigerator is now cooling properly. Job completed.