Service History 211

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Pasadena, California 91101

Oscar

Job Details: 09/12/2025

"Going through the process of elimination , new control panel gave us acces to diagnostics and found the same error reported by consumer , replaced door lock and door is locking and unlocking properly. Tried running a cycle and unit did not succeed. Dismantled the back panel and found rotor to advance just a 1/8 of a turn and going dormant. Called whirlpool support to document and support and spoke with Dilan, explained issues at hand and Dilan was very familiar with situation and had ohming out the harness from ACU to Stator and the values were off the required . Dilan recommended replacing the rotor and stator . 7742384730. Note, a second man is required and requested.; ordrng 1 W11261207 (Stator motor) and 1 W10916241 (Rotor motor)"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Visalia, California 93291

J.E.

Job Details: 09/12/2025

"In warranty, customer complaint is WILL NOT COMPLETE CYCLE, SPIN CYCLE WAS EXCESSIVELY LONG ON LAST CYCLE RUN. Cycled unit and found f3e1 pressure system error. Unit will need new control board. Whirlpool cover parts and labor ordering parts for repair; ordrng 1 W11608056 (CONTROL)"

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW4

Near Hesperia, California 92345

Cesar

Job Details: 09/12/2025

"Customer stated unit will not turn, in warranty. Found drum is out of round causing it to rub on bulk head panel this has heated and worn front bearings melting them on to the felt.; ordrng 1 W10899578 (Drum assembly) and 1 W11035878 (Bearing/seal)"

We serviced a

WHIRLPOOL OVEN

Model WFG114SWQ1

Near Tulare, California 93274

J.E.

Job Details: 09/12/2025

"In warranty, customer complaint is Not Coming On. Thermostat Not Working. Not Correct Temperature.; ordrng 1 W10918546 (Igniter) and 1 WPW10181986 (Temp sensor) and 1 WPW10335164 (Control board white)"

We serviced a

WHIRLPOOL COOKTOP GAS

Model WCGK7030PS00

Near Laton, California 93242

Tom S

Job Details: 09/12/2025

"UNDER WARRANTY- CX stated, 3A SAFETY ISSUE sparks from outlet tripping breaker IW, direct short from unit, when igniting. The hot wire coming to the switch harness is shorted out, shorting out the spark module as well, both have to be replaced. ; ordrng 1 W11703692 (SPARK MODULE ASM) and 1 W11632719 (Switch harness)"

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Modesto, California 95358

Andrew

Job Details: 09/12/2025

"Cust stated . Warranty yes. Use Authorization # M1F1EM0APL1 for repair and diagnosis. Cx complaint upon arrival ran programmed diagnostics found. Found 30 V going to lid lock latch. Shorten lid lock latch needs more work ordered parts.; ordrng 1 W11633359 (CONTROL) and 1 W11590868 (HARNESS, WIRE MAIN (MO78)) and 1 W11394572 (LATCH)"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Los Angeles, California 91342

ERICK H

Job Details: 09/12/2025

"In warranty. Cx states unit filled with water but stopped shortly after wash began. Theres also a squeaking sound during spin. Confirmed failure. Unit goes from sensing to done shortly after basket begins to rotate in sensing portion of cycle. No error codes stored on unit. There is a Technical Service Pointer #: W11632927 regarding this issue. Ordering capacitor, lower harness, and control to further diagnosis. Performed diagnostic cycle with no functional failures. Washer squeaking very loudly, especially during spin ramp up and slow down. Noise coming from lower components. Replaced belt and cam. Issue persists. Gearcase has failed. Will need to replace gearcase and cam and belt again on return visit. ; ordrng 1 W11449840 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam) and 1 W11643701 (Lower harness) and 1 W11395618 (Capacitor) and 1 W11626074 (Control), used 1 W10721967 (Cam), and 1 W11239857 (Belt) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM05

Near Victorville, California 92392

Israel P

Job Details: 09/12/2025

CX complaint is that the unit has a leak coming from the bottom as well as a faulty icemaker. The unit is in warranty. Tested the unit and found that the leak is coming from a faulty water valve and hose. Confirmed with tech line that issue is coming from valve. Will be ordering kit to replace icemaker along with valve and waterline File#7742387382; ordrng 1 W11729596 (IM Kit)

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Los Angeles, California 91316

Tom C

Job Details: 09/12/2025

"Customer complaint of frost in freezer. Upon arrival, set new gasket outside to soften for install. Removed old FIP door gasket, and door skin.Then realized new gasket was the wrong size. Called WP techline, spoke with Dylan, sr# 7742298262. Confirmed package was sealed prior to to opening, and part number is correct. Part incorrectly packaged.Dylan insist rather than ordering another gasket, to replace the entire FC door.Customer understands this is the next step.; ordrng 1 W10800793 (FC door)"

We serviced a

MAYTAG DRYER - ELECTRIC

Model MEDX655DW1

Near Modesto, California 95357

Cruz

Job Details: 09/12/2025

Installed new part (timer) tested unit. It stopped again between 20 minutes and cool down- will need to call tech- support ; schdld next appmnt for 9/18 THU !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV03

Near Bakersfield, California 93309

James

Job Details: 09/12/2025

Cx stated that ice maker not working. Warranty. Ran harvesting and fill testing on ice maker. Both completed as intended. Checked for errors on ice maker and found f5 ice maker thermistor error. Ordering new ice maker. ; ordrng 1 W11658802 (Ice maker)

We serviced a

KITCHENAID OVEN

Model KOED530PSS00

Near Arroyo Grande, California 93420

George

Job Details: 09/12/2025

Found oven ui not powering on need ui control need assistance removing oven for repair .; ordrng 1 W11666473 (Ui)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT2045XS1

Near Madera, California 93636

David

Job Details: 09/12/2025

Unit is warranty confirmed cx report of fridge not cooling found unit not defrosting ordering defrost heater; ordrng 1 5304522340 (Heater)

We serviced a

MAYTAG WASHER

Model MVW7232HC0

Near Bakersfield, California 93314

Aaron

Job Details: 09/12/2025

In warranty. Cx statesUnit will intermittently and do a F9E1 codeReplaced the wire harness and main board tested operations unit work just fine and then in the middle of draining the drain pump failed needs new drain pump as well ordered part; rqstng P&A on 1 W11396717 (Drain pump)

We serviced a

MAYTAG WASHER

Model MVW7232HC0

Near Bakersfield, California 93314

Aaron

Job Details: 09/12/2025

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Moorpark, California 93021

Sean W

Job Details: 09/12/2025

"Washer shaking excessively, replaced suspension rods and leaking water valve, ran spin test and washer is still shaking,ordered new gearcase.; ordrng 1 W11454734 (Gearcase) and 1 W10752719 (Tub) and 1 W10752283 (Wash plate)"

We serviced a

ZLINE RESIDENTIAL REFR

Model ICCDPZ-15-CB

Near Paso Robles, California 93446

Jack

Job Details: 09/12/2025

Customer complaint is it makes ice but will not pump out water when needed. Pump and float switch. Tech line needed. Zline did not get back. Will try Monday. ; schdld next appmnt for 9/15 MON !

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Lancaster, California 93536

Samson

Job Details: 09/12/2025

"Cx states unit will fill but not run, in warranty. I found a a defective sump pump thats getting 120v but will not run. Ordering part; ordrng 1 W11613479 (Sump pump)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2045VBA

Near Mountain Mesa, California 93240

Brandon

Job Details: 09/12/2025

Customer states unit either gets too cold or too warm. Cant find happy middle ground. Unit is under manufacturer warranty. Upon arrival items in fresh food section were frozen despite that cold control set to warmer than recommended. Ordering new cold control.; ordrng 1 5304522330 (Cold control)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT2045VW9

Near Selma, California 93662

Enrique

Job Details: 09/12/2025

"Customer reports, REFRIGERATOR AND FREEZER NOT COOLING. RAN A DIAGNOSTIC TEST AND FOUND, REFRIGERATOR IS COOLING, BUT NO AIRFLOW (BROKEN EVAP MOTOR). ORDERING EVAP MOTOR.; ordrng 1 242219302 (FAN BLADE) and 1 242219206 (MOTOR-BLOWER)"

We serviced a

GENERAL ELECTRIC FREEZER

Model UNC15NPWBII

Near Stevenson Ranch, California 91381

Felipe S

Job Details: 09/12/2025

"In warranty. Customer states unit makes ice for several days and then just stops. Check the unit and found error codes, call tech line and after inspection they pointed to the water valve and control. This last because is no showing nothing on the app. This unit will need new drain pump, water valve and control. SR: 18120406, Mike; ordrng 1 WR55X38595 (Control board) and 1 WR57X38936 (Water valve)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFG1723AV

Near Pismo Beach, California 93449

George

Job Details: 09/12/2025

Customer not home called office aware.ok to reschedule.; O-emld tckt

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS01

Near Bakersfield, California 93314

Kenneth

Job Details: 09/12/2025

Customer states control panel is locked. Unit is not under warranty. Found unit with a locked control panel. Went to unlock control panel and panel will just remain locked. Unit needs new control panel. Quoted customer $903.32 Customer paid $145 with OF leaving remaining balance of $758.32 Customer would like to think about the repair. Informed customer estimate good for 30 days. ; O-emld tckt

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HZ11

Near Pismo Beach, California 93449

Jack

Job Details: 09/12/2025

#9408. Customer complaint is the unit quit heating. The mag the control board and cap have been replaced. Tj with tech line. W11737892 transformer. Went over unit were transformer is humming. Very strong hum. Mag and transformer. WPW10574736 cap. ; ordrng 1 W11737892 (Transformer) and 1 WPW10574736 (Cap)

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model CAE28DM5TBS5

Near Bakersfield, California 93311

Kenneth

Job Details: 09/12/2025

Found unit had an iced drain line. Cleared drain line and ran boiling hot water down it. Will need to call and document with techline. 3rd time it has happened. Possible heater probe install. Rescheduled customer for Tuesday for techline call. ; schdld next appmnt for 9/16 TUE AM

We serviced a

JENNAIR OVEN

Model JJW2427DS01

Near Riverside, California 92506

Robert U.

Job Details: 09/12/2025

Customers complaint is he unit has a f2e1 error code and cant operate the oven. Found the power button and the kitchen timer button not responding. Will need to replace the control panel. Trip and diagnostic is 145.00 parts is 987.18 with a sales tax of 86.38 labor is a l14 187.92 so grand total is 1406.48. Customer would like unit repaired. Already collected the trip and diagnostic fee so for now charging the part and sales tax for the part and will change the labor amount on return visit. Collected the 1073.56 so the only remaining balance is 187.92 on return visit. ; ordrng 1 W11232102 (Panel control)

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Fresno, California 93704

Joe P

Job Details: 09/12/2025

"Lower harness is broken, ordering lower harness. Will return to install.; ordrng 1 W11643701 (Lower harness)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MW0

Near Templeton, California 93465

Leo

Job Details: 09/12/2025

"Cx was not home, left note , door unlocked to do repair. See photos.Found unit with 3 out of 4 burners working, FL did not light up.Attempted to adjust burner plate to see if it would work, did not, proceeded to replace spark module , tried it , failed again, replaced valves harness, tried it again and a second burner acted up, adjusted both until they worked, main front burners were hissing very loud , called tech line to report issue , Kirk with tech line, recommended checking pressure regulator plunger position, if Issue not corrected have cx call gas company to check gas pressure, found plunger was incorrect , switched back to natural gas position , checked burners again, same result, called cx to inform him of findings and advised not using unit at all, turned off gas valve. Will need to call tech line again to find corrections needed for unit to work properly, pseudo for Monday.SR # 7742387217; schdld next appmnt for 9/15 MON !"

We serviced a

GENERAL ELECTRIC DRYER - ELECTRIC

Model GTD48EASWWB

Near Helendale, California 92342

Israel P

Job Details: 09/12/2025

The customer complaint is that the knob will not turn to any cycle and start. The unit is under warranty. Tested the unit and found that the unit has a faulty timer along with a defective knob that is stripped. Will be ordering parts to replace. ; ordrng 1 WE04X24550 (Timer) and 1 WE01X36920 (Knob) and 1 WE4M416 (Start switch)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2623ASJ

Near Pomona, California 91768

Jim

Job Details: 09/12/2025

"In warranty. Cx complaint is that the unit is not cooling. On arrival I found the freezer evaporator fan motor not working and a partial frost pattern on the freezer. I will have to return with the freezer fan motor. The system was in a vacuum but when I pressurized the system at 250 psi with nitrogen and R600 I used my gas leak detector and soap, but I was not able to find any leaks. ; ordrng 1 809069206 (Fan motor)"

We serviced a

HISENSE REFRIGERATOR

Model HRB171N6ASE

Near Hanford, California 93230

Tom S

Job Details: 09/12/2025

"UNDEE WARRANTY- CX stated, ff section is freezing EVERYTHING again. Spoke to Hisense techline, they want me to change the FF compartment temp sensor. They will be sending the part to us. ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW05

Near Kingsburg, California 93631

Enrique

Job Details: 09/12/2025

"Customer reports, FRIDGE DOOR SWINGS ALL THE WAY OPEN, WHEN BARELY OPENING IT. In warranty. Need new closer and door stop. ; ordrng 1 12968202W (STOP-DOOR (STAKE$ PIN)) and 1 WP67003638 (CLOSER)"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Lancaster, California 93534

Samson

Job Details: 09/12/2025

"Cx states unit is unbalanced. In warranty, I found a defective suspension and a broken tub ring. Ill be ordering tub ring and use the other parts in return.; ordrng 1 W11550886 (Tub ring) and 1 WPW10192089 (Bleach dispenser)"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS3

Near Walnut, California 91789

Jim

Job Details: 09/12/2025

"In warranty. Cx complaint is the dishwasher is not working. Previous technician misdiagnosed it. Today I confirmed that the fan and damper assembly were creating a drug short, which wascausing the board to go bad.They properly installed the dishwasher that was left uninstalled when I arrived ; ordrng 1 W11414073 (Fan assembly)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPBC2278UF4

Near Cambria, California 93428

Leo

Job Details: 09/12/2025

"2- 5304508761 COVER, CRISPER, W/GLASS COVER, 2- 5304508043 RAIL, CRISPER COVER, LH SIDE, 2- 5304508042 RAIL, CRISPER COVER, RH SIDE and 4- 5304508016 ROLLER, CRISPER PAN ; ordrng 2 5304508761 (COVER, CRISPER, W/GLASS COVER)s and 2 5304508042 (RAIL, CRISPER COVER, RH SIDE Delivery)s and 2 5304508043 (CRISPER COVER, LH SIDE)s and 4 5304508016 (ROLLER, CRISPER PAN)s"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS2

Near Camarillo, California 93010

Isidro

Job Details: 09/12/2025

"Cx stated unit at 33 to 41 minute mark unit would stop and start beeping, unit is in warranty. Ran diagnostics test no error, installed new console no difference, I suspect a bad faulty latch, correcting issue by; ordrng 1 W11412299 (Latch lock) and 1 W11545309 (Strike)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Chowchilla, California 93610

David

Job Details: 09/12/2025

Will have to call tech Monday as they are closed; schdld next appmnt for 9/15 MON !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW04

Near Hanford, California 93230

Enrique

Job Details: 09/12/2025

"Customer reports, ICE MAKER NOT WORKING AND LOUD DAMPER. IN WARRANTY. RAN A DIAGNOSTIC TEST AND FOUND, ICE MOLD STUCK UPSIDE DOWN AND NOISY DAMPER. SQUARE TRADE WILL SHIP PARTS TO THE CUSTOMER.; ordrng 1 W11236851 (DIFFUSER) and 1 W10873791 (ICEMAKER)"

We serviced a

WHIRLPOOL FREEZER

Model WRS325FDAM02

Near Oxnard, California 93033

Ian Y

Job Details: 09/12/2025

Customer states unit still leaking. Found water filter housing is leaking. Ordering new water filter housing to change on return visit. Unit is in warranty and customer will owe no money. ; ordrng 1 W10350065 (Water filter housing)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ2

Near Los Angeles, California 91042

Oscar

Job Details: 09/12/2025

The two pre diagnosed parts were replaced and unit resumed to normal operation. No monies were collected as Angie confirmed that Maria had already taken care of billing. ; O-emld tckt

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPRU19F8WF3

Near Clovis, California 93619

Jonathan

Job Details: 09/12/2025

Tech was assigned as a helper;

We serviced a

WHIRLPOOL M/W OTR

Model WMMF7330RZ00

Near Bakersfield, California 93312

Kenneth

Job Details: 09/12/2025

Customer states unit will randomly shut off. Unit is under warranty. Ran unit a couple times and found unit working properly. Power checked good. Ordering new control for random shut downs. ; ordrng 1 W11731684 (Control)

We serviced a

ELECTROLUX REFRIGERATOR

Model ERMC2295AS05

Near Modesto, California 95355

Cruz

Job Details: 09/12/2025

Frigidaire Techline is closed- rescheduled customer for Thursday the 18th morning appointment- unit is dispensing water on its own- panel and dispenser module was replaced recently- ; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Pomona, California 91768

Jim

Job Details: 09/12/2025

In warranty. Cx complaint is that the washing machine is noisy. The reason the washing machine is noisy is because it has a bad transmission which has caused the rotor to have an eccentric spin. The eccentric band has damaged the stater. The clutch is also leaking oil. ; ordrng 1 W11393685 (Transmission) and 1 W10754448 (Clutch) and 1 W10754158 (Stator)

We serviced a

THERMADOR REFRIGERATOR

Model T30IR70NSP/45

Near Madera, California 93637

David

Job Details: 09/12/2025

Need additional support; schdld next appmnt for 9/13 SAT !

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS3

Near Camarillo, California 93012

Isidro

Job Details: 09/12/2025

"Cx stated broken lower rack, unit is under CONCESSIONS - K1ESUI0APL1 - COVERS SERICE FEE + P&L. I found a broken rusted lower rack, I transferred rollers to new rack, unit is now as designed at this, cx approved repair and service"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRMS2773AF02

Near Dos Palos, California 93620

David

Job Details: 09/12/2025

Confirmed CX report unit is in warranty found unit not producing ice found ice maker not calling for water replaced ice maker

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Lemoore, California 93245

Enrique

Job Details: 09/12/2025

"Customer reports, Controls are Not Working - Washer - No Power - No Lights. In warranty. Replaced central electric, tested it. Washer is operating as designed. Job complete."

We serviced a

FRIGIDAIRE RANGE

Model FCFG3083ASC

Near Shafter, California 93314

Brandon

Job Details: 09/12/2025

Replaced broil element and ran the broiler for several minutes. The breaker did not trip after service.

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Fillmore, California 93015

Ian Y

Job Details: 09/12/2025

Removed and replaced units control and harness. Unit now draining as designed. Unit is in warranty and customer owes no money for repair.

We serviced a

AMANA WASHER

Model NFW5800HW4

Near Madera, California 93636

David

Job Details: 09/12/2025

Confirmed CX report of strike broken unit is in warranty replaced strike tested unit unit working as designed

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Santa Clarita, California 91350

Felipe S

Job Details: 09/12/2025

"In warranty. Install control board, UI, evaporator cover and thermistor. Retest the unit and now is working properly. Inform the customer temperatures are going to be at normal in about 10 hours. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Hanford, California 93230

Tom S

Job Details: 09/12/2025

"UNDER WARRANTY- Installing new parts, calibrated, tested, unit working to spec. Job completed."

We serviced a

FRIGIDAIRE RANGE - GAS

Model FCRG3083ASD

Near Earlimart, California 93219

Esteban

Job Details: 09/12/2025

"In warranty- customers complaint: broken power cord , broken drawer. Found broken drawer and power cord. Power cord and drawer were removed and replaced. Unit is working as intended."

We serviced a

GENERAL ELECTRIC RANGE HOOD

Model JVW5361SJSS

Near Hesperia, California 92344

Cesar

Job Details: 09/12/2025

Customer started low and medium speed do not work. Unit in warranty. Found plug for motor in upside down. Windings for medium and slow now getting power do to plug being in incorrectly.

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Lompoc, California 93436

Kash S

Job Details: 09/12/2025

"Replaced valve, verified with cx cold valve is energizing, unit is fully operational at this time"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Bakersfield, California 93309

Kenneth

Job Details: 09/12/2025

Installed slider. Lid and suspension. Tested unit. Unit is working properly.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204DSS0

Near Santa Clarita, California 91390

Felipe S

Job Details: 09/12/2025

"In warranty. Replace pump assembly, draining pump and OWI sensor on the unit. Retest and now unit is working properly. Job complete"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Riverbank, California 95367

Andrew

Job Details: 09/12/2025

"Cust stated Warranty yes. Shaking went to check t if the load was finished and Tub is not sitting level and tub ring is broken. Cx complaint upon arrival ran programmed diagnostics found. Found basket loose and suspension rods faulty. Found basket welding loose. Installed suspension rods basket, and agitation. Tested components out okay operations as according to protocols designed."

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Los Angeles, California 91423

Tom C

Job Details: 09/12/2025

"Customer complaint of undissolved detergent pod.Upon arrival, checked basic functionality, passed. Found diverted working properly, but bottom filter/screen unfastened, where it could contact the bottom wash arm, preventing said wash arm from spinning.Unit functioning as designed at time of departure."

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near Huron, California 93234

Tom S

Job Details: 09/12/2025

"UNDER WARRANTY- CX stated, Running Too Long. Runs too long and clothes still damp. Used test kit to test air flow, which failed due to a clogged flex hose and dryer vend duct in home. Disconnect the flex vent hose from dryer tested, again passing without a problem, unit heats and tumbles just fine, u it working to spec. Advised customer to have dryer vent duct cleaned by a professional to avoid further issues. Unit working to spec. Job completed."

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Manteca, California 95337

William

Job Details: 09/12/2025

"F9E1In warranty, found false drain error, replaced wash pump motor/motor assy, ran self diagnostic cycle, unit operating as designed"

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDF535PSR3SS

Near Bakersfield, California 93313

Randy

Job Details: 09/12/2025

Removed and replaced roller kit. Customer complaint not draining. Tested found clogged removed pump no obstruction. Snaked with 1/4 inch hose. Cleared debris. Tested now working as designed

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Los Angeles, California 90049

Tom C

Job Details: 09/12/2025

"Customer complaint of unit flooding the house.Replaced soap dispenser/with water valves.Tested unit, no leaks found even once filled.Unit functioning as designed at time of departure."

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Camarillo, California 93012

Isidro

Job Details: 09/12/2025

"Customer states unit is very loud when spinning, unit is in warranty. I found the unit with a bad Gearcase bearing sounds like a jet taking off, ran diagnostics got f7e9, F5e4,on closer inspection found rotor screw is stripped and agitator screw is seized, correcting issue by; ordrng 1 W11550891 (Agitator) and 1 W11449841 (Gear case) and 1 W11195971 (Stator motor) and 1 W10754448 (Clutch) and 1 W11260238 (Rotor) and 6 W11027980 (Screws)s, I installed and calibrated unit, ran diagnostics test unit is now agitating and spinning properly as designed at this time of service Core for 36577624 not obtained because Core is missing."

We serviced a

KITCHENAID OVEN

Model KOED530PSS00

Near Malibu, California 90265

Giovanni M

Job Details: 09/12/2025

Replace both control boards and the console.tested unit after .everything is working as designed at this time.

We serviced a

WHIRLPOOL OVEN

Model WEG745H0LZ4

Near Tulare, California 93274

J.E.

Job Details: 09/12/2025

"In warranty, customer complaint is Burner knob, second from the left isn't working correctly. Installed new knobs and new valves. retested unit now working as designed job complete."

We serviced a

FRIGIDAIRE OVEN

Model FGEW3046UFB

Near Grover Beach, California 93433

Leo

Job Details: 09/12/2025

"Pulled out unit to replace hidden 2200W bake element, thermostat and main control board, reassembled unit and reinstalled in cabinetry , ran a preheat bake at 350*F to calibrate accuracy, cx satisfied about reaching temperature in shorter time than before , Preheat to 350*, it topped at 385*F, dropped to 339* - 373* x 342*- 372* - 342*Total 2153/6 =358.833 average, Cx will monitor and notify service tech on accuracy.Unit running properly,Job complete."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Lancaster, California 93535

Samson

Job Details: 09/12/2025

"Cx states top rack not working. In warranty, I found a defective tub wheel and rack. I installed new ones and unit tested ok. Complete"

We serviced a

MAYTAG DRYER - ELECTRIC

Model MGD8630HC2

Near Shafter, California 93263

Esteban

Job Details: 09/12/2025

"Out of warranty- customers complaint. Dryer smells burnt. Dryer was serviced, lint at the base of dryer was removed. Grille was cleaned out. Unit is working as intended."

We serviced a

WHIRLPOOL DISHWASHER

Model GU2455XTS03

Near Bakersfield, California 93306

Brandon

Job Details: 09/12/2025

Units control was stuck in a drain loop. I cycled power to the control for several minutes and retried. Unit is now running normally.

We serviced a

MAYTAG WASHER

Model MVWB835DW2

Near Santa Maria, California 93458

George

Job Details: 09/12/2025

Installed part tested check out ok complete

We serviced a

GENERAL ELECTRIC DISHWASHER

Model CDT845P4NBW2

Near Tracy, California 95376

William

Job Details: 09/12/2025

"H2O, in warranty, cx states unit wont start a cycle because of H2O error, checkedwater valve functions, tested ok, checked & cleared pressure sensor, ran test cycle ,unit operating as designed."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Victorville, California 92392

Cesar

Job Details: 09/12/2025

"Customer states will not spin water out , unit under warranty. Found f7e3 code. Checked unit found unit is leaking thru gear case shaft, rust has built up on slider causing it to get stuck. Agitator stack in place will have to break it off suspension also worn, replaced slider, gear case, suspension, and wash plate. Calibrated and tested unit all tested good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near San Bernardino, California 92407

Francisco

Job Details: 09/12/2025

Invoice cx under warranty for sealed system. Cx stated unit does not cool. Found locked rotor on compressor Removed and replaced compressor and filter dryer. Vacuumed and recharged system unit working asked Cx to allow 24 hrs for proper operation.no damage by tech and no leaks

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Los Angeles, California 91364

Giovanni M

Job Details: 09/12/2025

Customer stated that the unit had a leak as well as the top rack Adjusters Were broken. Found leak coming from the connection between the two drain lines. Attempted to fix it to the best of my ability but customer is gonna need one long drain line. Replaced the adjusters unit is working as designed at this time.

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS3

Near Bakersfield, California 93312

Felipe S

Job Details: 09/12/2025

In warranty. Install the new pump assembly on the unit. Retest and now is working properly. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Rancho Cucamonga, California 91701

Francisco

Job Details: 09/12/2025

"Novice, Cx in warranty, Cx had flickering light. Removed and replaced led unit now working properly."

We serviced a

WHIRLPOOL ICE MAKER

Model WUI95X15HZ01

Near Santa Clarita, California 91355

Felipe S

Job Details: 09/12/2025

"No warranty, concession. Customer states unit is making small ice cubes only and last week wasnt doing any. Check the unit and found on test mode the recirculation pump isnt working properly causing the failure. Replace recirculation pump, retest and now is working properly. Job complete"

We serviced a

GENERAL ELECTRIC WASHER

Model GFW655SPV0DS

Near Fresno, California 93711

Joe P

Job Details: 09/12/2025

"Installed inverter, ACU and door lock. After installation unit require required far more update performed firmware update. Tested unit spinning agitating filling no water leaks. Unit is working to manufacture. Respect job complete.."

We serviced a

WHIRLPOOL RANGE

Model WEE515S0LS2

Near Ridgecrest, California 93555

Daniel M

Job Details: 09/12/2025

In warranty. Cx states all burner knobs are loose and unable to turn on burners. Replaced damaged knobs and test for proper functions. All knobs are working properly. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Clovis, California 93611

Joe P

Job Details: 09/12/2025

"Agitator was stripped out broken, it stalled a new agitator tested. Unit is now agitating correctly and spinning, ran diagnostic cycle passed all test. Job complete."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1835VS

Near Glendale, California 91020

Oscar

Job Details: 09/12/2025

FRIGIDAIRE Warranty Dsptch# 1004364440-10 customer states NOT COOLING/ NOT FREEZINGA general check up was conducted and found a defrost timer to be frosted up and not advancing plus an evaporator fan motor thats been humming for several days without turning . Both parts were replaced an air circulation resumed to normal .

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near Simi Valley, California 93063

ERICK H

Job Details: 09/12/2025

"Cx states long dry times and no lint accumulating on lint filter. Performed and timed dry high heat cycle with and without exhaust hose connected to dryer. With hose connected, flame was short cycling. Flame only stayed on for 28 seconds. With exhaust hose disconnected, flame stayed on for 1:50. Exists vent is obstructed. This is an external issue. Unit operating as designed. Informed cx that they will have to get their dryer vent cleaned. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Ceres, California 95307

Cruz

Job Details: 09/12/2025

"Fixed- installed new parts (plate, coupler) ice cubes are now dispensing as designed- cx ok repair"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Adelanto, California 92301

Israel P

Job Details: 09/12/2025

"CX complaint was that the filter housing was dripping water inside of refrigerator. The unit is in warranty, tested the unit and found that the filter housing was defective causing water leakage. Replaced housing tested the unit unit now works properly with no leaks. Job is complete."

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM604KPS1

Near Bakersfield, California 93309

Aaron

Job Details: 09/12/2025

"In warranty. Cx states unit is dripping on the floor left side checked the unit vent assembly gasket was pinched , pulled vent and cover straightened up gasket still usable reinstalled it correctly tested operations. Unit is working as designed now at this time."

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Firebaugh, California 93622

Tom S

Job Details: 09/12/2025

"UNDER WARRANTY- CX stated, Other.F9E1 not draining and door getting locked. Retrieved error code f0e1/f0e2 both error codes due to oversuds and load detected during clean washer cycle. The f9e1 was an old code according to the CX they had someone come out to clean the drain pump filter which was clogged with debris from the bottom of the floor mats they were putting in washer. Cleared the codes, got u it in diagnostics, did a self test, unit passed all testing, drain pump and all other components are working to spec. Educated CX on what to load, not to load and how to load to a is further problems in the future. U it working to spec. Job completed ."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Ridgecrest, California 93555

Daniel M

Job Details: 09/12/2025

In warranty. Cx states water filter is stuck in filter housing. Removed stuck filter and replaced filter. Cx wrote check for $85.73 for new filter. No leaks detected. All components are working properly. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Bakersfield, California 93306

Brandon

Job Details: 09/12/2025

Installed the new suspension. Unit is now working as designed.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1835VBE

Near Fresno, California 93726

Joe P

Job Details: 09/12/2025

"Install new updated timer, would not go in to defrost, replaced fan very failed.Tested unit, cooling and quiet, working to manufacture specs. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Thousand Oaks, California 91320

Richard

Job Details: 09/12/2025

"Upon arrival, inspected unit found items on top shelf freezing put unit in diagnostics test three diffuser not opening and closing replaced diffuser added perm gum to seal area for no air leaks retested unit unit passed test and is operating as intended job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ19

Near Apple Valley, California 92307

Cesar

Job Details: 09/12/2025

"Customer stated no ice production, unit in warranty. Found ice maker has power will not cycle. determined failed ice maker. Replaced ice maker tested good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Perris, California 92570

Kevin

Job Details: 09/12/2025

Unit is under extended warranty. Customer stated that food is freezing in RC and no ice is being made. I tested unit and found temp at thermistor normal and moved deli shelf per recommended for airflow. I cycled ice maker and ice maker stalled mid way. No broken wires found at door. Failed ice maker. Removed and replaced ice maker. Cycled. All tests good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ2

Near Tracy, California 95376

William

Job Details: 09/12/2025

"No codes, in warranty, cx states unit not draining, cleared drain hose & air gap, ran self diagnostic cycle , unit operating as designed."

We serviced a

WHIRLPOOL DRYER

Model WGD6400SW0

Near Palmdale, California 93551

Samson

Job Details: 09/12/2025

"Cx states unit making loud noise. In warranty, I found a defective pulley, replaced from the kit and unit tested ok ok. Complete"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Fontana, California 92337

Robert U.

Job Details: 09/12/2025

Customers complaint is the unit makes a loud noise during the wash cycle. Found the splines on the agitator gone and reason for the noise. I took a photo of the old agitator spline and the new one. The unit is no longer making any abnormal noises and now the unit is washing properly. I recalibrated the unit and removed any old error codes. Job completed.

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDP665SYN8FS

Near Paso Robles, California 93446

Jack

Job Details: 09/12/2025

Customer stated they smelled a burning smell. Came from dishwasher inside. Heating element was bad. Shorted out. Replaced and tested. Unit is now heating. Filling washing and draining. Heater is now working as designed no leaks. Job completed. Unit is under ext warranty through Lowes. Job completed

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Hesperia, California 92345

Cesar

Job Details: 09/12/2025

"Customer states unit will not complete cycle, unit in warranty found f7e4 basket not able to engage found failed slider metal separated from plastic not allowing slider to engage rotor. Replaced slider all tested good ; used 1 W10734521 (Slider) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ3

Near Castaic, California 91384

ERICK H

Job Details: 09/12/2025

In warranty. Cx states insert is damaged and falling off. Confirmed failures. Removed broken insert and installed new one. Unit operating as designed. Job complete.