Near Lompoc, CA 93436
James
Job Details:
10/15/2018
WASHER MAYTAG MVWC565FW1
"Installed parts and tested u it. Unit now functioning as intended. No dents, dings, or blemishes on or around unit caused by tech."
Near Lompoc, CA 93436
James
Job Details:
10/15/2018
REFRIGERATOR WHIRLPOOL KRSC503EBS01
Found unit with warp in gasket on top of freezer door allowing air in and causing ice to form over light switch. Heated gasket with heat gun to remove warp and reestablish seal. Unit gasket is now sealed and unit is functioning as intended and customer approves.
Near La Puente, CA 91744
Stephen
Job Details:
10/15/2018
REFIRGERATOR WHIRLPOOL WRS325FDAW04
"Found ice maker jammed. Unjammed ice maker. Cleaned plugged condenser. Unit is cooling properly, ice maker is cycling properly at this time. Complete."
Near La Puente, CA 91744
Stephen
Job Details:
10/15/2018
WASHER WHIRLPOOL WTW7500GW0
"Ran diagnostics. Had f0e5 , f0e3 error codes. Found suspension rod out of socket. Reinstalled suspension rod. Instructed customer about un balanced loads, advised not to wash large bedding.Tested rinse & spin with load. Ran load size calibration, auto test cycle. Fills, agitates, drains, rinses, & spins properly. Complete."
Near Frazier Park, CA 93225
James
Job Details:
10/15/2018
REFIRGERATOR WHIRLPOOL GI5SVAXVL01
"12VDC present at UI , user interface is no longer available"
Near Glendale, CA 91208
Bryan Dunn-Wilson
Job Details:
10/15/2018
REFIRGERATOR WHIRLPOOL WRF560SEYM05
Cx states moisture inside fridge on rail. Inspected unit. Found moisture control turned off. Referred cx to page 15 in use and care guide explaining moisture control. Removed rail and pulled ohms. All is fine. Turned on moisture control and informed cx if they are still having a problem to give us a call.
Near Pasadena, CA 91104
Bryan Dunn-Wilson
Job Details:
10/15/2018
DISHWASHER KITCHENAID KDTE204GPS0
Removed and replaced both tub gasket and spray arm. Ran unit for 32 minutes and seen no leaks. Tub was full of soap without me adding a pod. Instructed cx to let unit finish cycle to rinse tub. Explained to cx that if to much soap is used unit will leak. If cx calls again please auto so I can call techline. Unit is no leaking right now.
Near Arcadia, CA 91007
Bryan Dunn-Wilson
Job Details:
10/15/2018
FREEZER KITCHENAID KFIS29PBMS02
C states freezer is not cooling. Removed evap cover and found cannot running evap frosted over. Defrosted evap with steamer and removed and replaced evap motor. Unit is now functioning as designed. No dents dings or scratches caused b6 tech. Quoted and collected 283.21 via check 461
Near Santa Clarita, CA 91321
Billy J.
Job Details:
10/15/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ00
Apon arrival cx stated fridge just flys open removed and replaced can retested job complete cx inspected
Near Los Angeles, CA 91343
Billy J.
Job Details:
10/15/2018
REFRIGERATOR KITCHENAID KRFF707ESS01
W10830288 apon arrival cx states when getting water makes a really load noise installed sp pressure regulator kit retested job complete
Near Los Angeles, CA 91325
Billy J.
Job Details:
10/15/2018
REFRIGERATOR KITCHENAID KRFF507EWH01
Apon arrival installed heater kit retested job complete
Near Bakersfield, CA 93313
James
Job Details:
10/15/2018
REFRIGERATOR GENERAL ELECTRIC GFE28GSKBSS
"Spoke with Darrell at GE tech line who documented call in customer file, customer complaint cannot be duplicated and since refer is cooling normal that this issue is properly not able to be resolved. I informed customer to contact consumer affairs if problem persists."
Near Bakersfield, CA 93313
James
Job Details:
10/15/2018
REFRIGERATOR WHIRLPOOL WRS588FIHV00
Replaced listed part Tested ok
Near Bakersfield, CA 93311
James
Job Details:
10/15/2018
REFRIGERATOR KITCHENAID KFIL27CXMS0
Replaced listed part and cycled ice maker Tested ok
Near Moorpark, CA 93021
Aaron
Job Details:
10/15/2018
WASHER WHIRLPOOL WFW75HEFW0
"Checked operations unit is working correct debris in the lip section of the door boot was clogged cleared out , customer is using way to much soap and the suds gathers up front , advised to use way less soap and clear the door lip section out on a regular basis to prevent from happening again ops normal now"
Near Riverside, CA 92509
Kevin
Job Details:
10/15/2018
REFRIGERATOR JENN-AIR JBL2086HES
Customer saw water coming from underneath unit. I pulled unit out and found water line from customers valve leaking. Instructed customer to replace plumbing going to unit. Unit tests normal. Customer paid $115.00 for trip and diagnostic.
Near Simi Valley, CA 93063
Aaron
Job Details:
10/15/2018
WASHER MAYTAG MVWB855DC3
Checked operations unit had a F8E6 code which is the unit lid was open for longer than 10 minutes with water inside tested operations unit is working as designed did instruct customer on way too much soap use which could’ve been what caused the unit not to work correctly other than that operating normal now
Near Los Angeles, CA 91401
Kenneth
Job Details:
10/15/2018
FREEZER WHIRLPOOL WRT311FZDW01
Installed fan blade and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician. Customer concerned about temps. Checked temps and checked good.
Near Los Angeles, CA 91403
Kenneth
Job Details:
10/15/2018
WASHER MAYTAG MHW3505FW0
Installed hose and vent and tested unit. Unit is now working properly. Customer approves no dents dings or blemishes on or around unit caused by technician.
Near Riverside, CA 92503
Kevin
Job Details:
10/15/2018
OVEN WHIRLPOOL WGG745S0FS02
Left front burner not igniting consistently. Ignitor is sparking. Failed burner head and cap. Removed and replaced left front burner and caps. Tested unit. All tests good.
Near Glendora, CA 91741
Stephen
Job Details:
10/15/2018
REFRIGERATOR KITCHENAID KBSD602ESS01
"Replaced ice maker. Cycled ice maker. Ice maker is filling, cycling properly. Unit is cooling properly at this time. Complete."
Near Azusa, CA 91702
Stephen
Job Details:
10/15/2018
DRYER WHIRLPOOL WGD4815EW2
"Flame cuts out in 10 seconds. Found venting restricted. Dryer works when vent is disconnected. Advised customer to call duct cleaning service. Dryer is tumbling, heating properly. Complete."
Near Oxnard, CA 93035
Hector Zuleta
Job Details:
10/15/2018
WASHER WHIRLPOOL WTW5800BW0
"Replaced latch assembly, suspension,drive belt and cam. Tested ok."
Near Westlake Village, CA 91361
Hector Zuleta
Job Details:
10/15/2018
DISHWASHER KITCHENAID KDTE334GPS0
Replaced both upper rack rails. Tested ok.
Near Pomona, CA 91767
Tyler
Job Details:
10/15/2018
OVEN WHIRLPOOL WFG530S0ES0
Customer stated that intermittently the unit will pre heat but will not come back on. Called tech line and checked voltage at connectors. Checked bake and broil igniters and grounding of flame tube and harness. File number 7723143434. Removed and replaced DSI board harness and main control tested all works good at this time.
Near Westlake Village, CA 91362
Hector Zuleta
Job Details:
10/15/2018
OVEN WHIRLPOOL KEMC377KBL0
Replaced thermal discs. Tested ok.
Near Montclair, CA 91763
Tyler
Job Details:
10/15/2018
WASHER WHIRLPOOL WTW4955HW0
Customer stated that unit is not using enough water and is not locking the lid. Checked for error codes and cycle tested 7nit. Instructed customer that lock will not engage till before the spin cycle and that the water level is determined by the load size. Calibrated unit all works good at this time.
Near Oxnard, CA 93033
Jesus
Job Details:
10/15/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00
Customer states that unit is making noise. Check unit and found the icemaker valve actuating. Jumpered out valve an icemaker and confirm issue. Turned off icemaker also customer is concerned that the doors were not level. Placed a spacer on the left side door and adjusted the left side to level about the doors. Unit is working as design.
Near Westlake Village, CA 91361
Jesus
Job Details:
10/15/2018
REFIRGERATOR WHIRLPOOL KFIV29PCMS03
Customer states the unit is not cooling. Checked unit in found evaporator in the fresh food section iced up. Remove drawers and remove ice build up. Defrosted evaporator and placed thermistor in the proper place. Ran test 4 on unit and it’s working properly. Assembled unit and placed drawers back in. Unit is working as design. Customer paid for service call $115.00 per credit card.
Near Bakersfield, CA 93309
Dane
Job Details:
10/15/2018
DISHWASHER KITCHENAID KDTE204DSS0
Upon arrival the unit was not draining. Remove the drain pump and found debris stopping impellers from turning. Remove debris and tested unit. Unit functions normal now
Near Bakersfield, CA 93304
Dane
Job Details:
10/15/2018
DRYER WHIRLPOOL WED4815EW
Upon arrival the unit was not heating. Found the heating element with no Continuity. Removed and replaced heating element and tested unit. Unit functions normal but customers power supply only has 120 V coming in. Unit needs 240 to properly heat.
Near Bakersfield, CA 93307
Dane
Job Details:
10/15/2018
REFRIG/SIDE-BY-S FRIGIDAIRE FFSS2614QS
Unit was making ice
Near Arroyo Grande, CA 93420
James
Job Details:
10/15/2018
REFIRGERATOR FRIGIDAIRE LFHB2751TF3
Replaced ice maker and cleared iced up waterline. Unit functioning as intended at this time.
Near La Verne, CA 91750
Tyler
Job Details:
10/15/2018
WASHER MAYTAG MVWB835DW3
Customer stated that the unit is not spinning out the clothes and is not finishing the loads. Checked for error codes only found stuck key code. Calibrated machine and tested all works good at this time.
Near Ontario, CA 91761
Tyler
Job Details:
10/15/2018
REFRIGERATOR WHIRLPOOL WRF991BOOM00
Customer stated that unit is not cooling. Found evaporator in refer compartment is frozen over. Removed and replaced thermistor harness tested all works good at this time.
Near Rosemead, CA 91770
Stephen
Job Details:
10/15/2018
RANGE - GAS WHIRLPOOL WFG320M0BS3
"Found door hinge counter support fell into cabinet( left ), right support coming loose. Reinstalled counter supports, reinstalled oven door. Door is opening/ closing properly. Advised not to lift up on oven door. Complete."
Near Riverside, CA 92503
Kevin
Job Details:
10/15/2018
REFRIGERATOR MAYTAG MFX2876DRM02
RC evaporator frozen over and caused airflow restriction. Found metal thermistor and main control not reading thermistor properly. Needs to be changed to plastic thermistor and main control replaced to correct issue. Removed and replaced main control and installed plastic thermistor. Tested unit. All tests good.
Near Riverside, CA 92504
Kevin
Job Details:
10/15/2018
DRYER WHIRLPOOL WGD5800BW0
"Customer had burning smell during use. I found roller frozen and not moving causing rubber smell. I removed roller and cleaned shaft, roller and shaft still in really good condition. I reinstalled roller and tested. All tests good."
Near Grand Terrace, CA 92313
Kevin
Job Details:
10/15/2018
ICE MAKER KITCHENAID KUIX305ESS2
"Customer complaint ice machine producing small cubes ran diagnostics found water level too low less than half the reservoir, called techline advised to replace recirculating pump which includes water level sensor. Removed and replaced recirculating pump. Tested unit. All tests good."
Near Perris, CA 92571
Kevin
Job Details:
10/15/2018
DISHWASHER WHIRLPOOL WDF330PAHS1
Door not staying down when open. I found broken hinge pads causing door to spring shut when open. I removed and replaced hinge pads. Tested unit. All tests good.
Near Moreno Valley, CA 92551
Kevin
Job Details:
10/15/2018
WASHER MAYTAG MVWC415EW1
Unit not starting when customer pushes start button. Found that the door strike was stuck up and not going into lid lock assy. This was causing unit not to run. I fixed lid strike and tested unit. All tests good.
Near Los Angeles, CA 90272
Isidore
Job Details:
10/15/2018
COMPACTOR WHIRLPOOL TC507W1
Pull out trash compactor removed and Installed new gear kit. note customer paid chk 744 service call 115.00 prior visit not in system? Today paid full 127.64 chk 747.
Near Los Angeles, CA 90272
Isidore
Job Details:
10/15/2018
WASHER WHIRLPOOL WFW9151YW00
"F9 e1 long drain verified, f6e1 communication error, not verified. drain motor blockage cleared drain test operation ok at this time."
Near Pearblossom, CA 93553
Patrick
Job Details:
10/15/2018
REFRIGERATOR WHIRLPOOL WRF560SMYW
"Customer having issues with items freezing in the fridge and condensation on glass. Checked unit out and found condensation on left side wall. Door doesn’t seem to be sealing right, due to the mullion heater. Reinstalled and secured. Tested unit. Now shutting properly. Changed filters customer provided. And adjusted temps"
Near Fontana, CA 92337
Tyler
Job Details:
10/15/2018
OVEN WHIRLPOOL WFG320M0BW0
Removed and replaced sensor and tested. Outlet is not grounded. Ran to another outlet and worked fine. Customer needs to ground outlet for unit to work properly.
Near Bakersfield, CA 93306
Dane
Job Details:
10/15/2018
OVEN AMANA AGR4230BAB3
Upon arrival of the unit was not lighting. Found a loose connection at the igniter. Secured connection and tested unit. Unit functions normal now
Near Bakersfield, CA 93306
Dane
Job Details:
10/15/2018
KITCHEN WHIRLPOOL WDF520PADM7
Upon arrival the unit would not drain. Found drain not activating. Removed and replaced drain pump and tested unit. Unit functions normal now
Near Westlake Village, CA 91362
Hector Zuleta
Job Details:
10/15/2018
MICROWAVE KITCHENAID KEMS378SSS05
"Checked unit and found nothing wrong with the microwave oven. Unable to verify complaints. Customer paid in full $115.00 for service call with a Bank Of America check, reference #7315."
Near Bell Canyon, CA 91307
Kenneth
Job Details:
10/15/2018
DISHWASHER KITCHENAID KDTM354DSS5
Installed door gasket and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or a round unit caused by technician.
Near Simi Valley, CA 93063
Aaron
Job Details:
10/15/2018
REFRIGERATOR WHIRLPOOL WRF757SDEM01
*Checked operations found a light puck out in the deli tray replaced tested ops reset unit operations normal now; used 1 W11126053 (LED LIGHT MODULE ) from stock
Near Simi Valley, CA 93065
Aaron
Job Details:
10/15/2018
WASHER WHIRLPOOL MVWB765FW1
Replaced the gearcase stator motor asm tested ops unit has the and operating normal at this time
Near Santa Clarita, CA 91355
Billy J.
Job Details:
10/15/2018
MICROWAVE WHIRLPOOL WMH31017HW
Apon arrival cx stated she has tones of complaints first the beeping sound is not load enough she also stated the end sound isn’t load enough she states she is hard of hearing she also states that the vent flap at top of microwave of it opening and closing is to load but they all sound normal to me cx will also state she will turn unit of for a minute and it will only run for 2 seconds and shut off unit is working perfectly fine heating fine instructed cx of proper use job complete
Near Bakersfield, CA 93306
Dane
Job Details:
10/15/2018
DRYER - GAS WHIRLPOOL WGD8500DC
Upon arrival dryer was loud while being used. Install dryer repair kit and tested unit. Unit functions normal
Near Somis, CA 93066
Jesus
Job Details:
10/15/2018
REFRIGERATOR KITCHENAID KBSN602ESS01
Removed broken front basket and installed new. Unit is working as design.
Near Lancaster, CA 93534
Patrick
Job Details:
10/15/2018
DRYER MAYTAG MEDB835DW3
Customer having issues with a noise. Happens intermittently. Luckily it made the noise when I arrived. Noise coming from the pully. Removed and replaced repair kit. Tested unit all ops checked good ; used 1 4392067 (DRYER REPAIR KIT) from stock
Near Fresno, CA 93710
Irvin
Job Details:
10/15/2018
WASHER MAYTAG MVWX655DW1
"MGY3EGYEP1-parts autho only CX responsible for service fee and labor. CX says unit not draining and completing cycles. Confirmed issue unit full of water and clothes, with pump buzzing. Removed water and clothes. Tilted unit removed pump the impeller seized up. Replaced component. Completed assembly and ran test check passed. All ops normal. ; used 1 W10876600 (PUMP-WATER) from stock"
Near Fresno, CA 93710
Irvin
Job Details:
10/15/2018
MICROWAVE GE JVM3160RFSS
"Unit is dead per CX, confirmed. Found the unit had a blown 20amp fuse. Replaced and test, passed. ; used 1 W10138793 (FUSE) from stock"
Near West Covina, CA 91791
Stephen
Job Details:
10/15/2018
REFRIGERATOR JENN-AIR JS48PPDUDB00
"Very little water from dispenser & into ice maker. Found fill valve screen plugged. Cleaned screen. Water flow is normal. Dispensing water properly, ice maker is filling properly. Unit is cooling properly at this time. Complete."
Near Colton, CA 92324
Tyler
Job Details:
10/15/2018
WASHER MAYTAG MVWB765FW2
"Customer stated that unit is making a noise during the wash cycle. Checked for error codes, o codes present. Cycle tested unit found all sound levels are normal. Calibrated unit all works good at this time."
Near Bakersfield, CA 93311
James
Job Details:
10/15/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ05
"Installed my bypass plug and water pressure was good, customer indicated he never received one upon delivery Unit tested ok"
Near Santa Maria, CA 93455
James
Job Details:
10/15/2018
OVEN WHIRLPOOL WOD93EC7AS01
"Replaced thermal fuse and tested unit unit now functions as intended. No dents, dings, or blemishes on or around unit caused by tech."
Near Bakersfield, CA 93309
James
Job Details:
10/15/2018
REFRIGERATOR WHIRLPOOL WRT311FZDW01
Replaced listed parts due to freezing temperature Tested ok
Near Calabasas, CA 91302
Isidore
Job Details:
10/15/2018
COMPACTOR WHIRLPOOL KUCC151JSS0
Pulled out compactor removed top panel and console removed and installed new switch. ok reinstalled console and top panel reinstalled compactor. Test operational at this time.
Near Castaic, CA 91384
Billy J.
Job Details:
10/15/2018
RANGE WHIRLPOOL WEG745H0FS0
Apon arrival cx stated she was worried about the fan staying on rafter she used oven instructed cx this is perfectly normal refer cx to use and care
Near Los Angeles, CA 91423
Isidore
Job Details:
10/15/2018
DRYER ELECTRIC WHIRLPOOL WTW4816FW1
"Turned off water disconnect water lines. Removed console and water valve ,installed new water valve, reinstalled console and reconnect water lines. test for leaks ok, test washer operation ok at this time."
Near Nipomo, CA 93444
Andrew
Job Details:
10/15/2018
REFRIGERATOR JENN-AIR JS42SEDUDW15
"Removed and replaced compressor, Evap, drain pan, inverter and exchanger. Pulled vacuum on 7nit and held vacuum for ten minutes. Recharged unit with 7.50oz r134a. Evap started to frost over and cool. Informed Cx to give 36 hrs to reach temp. This is a built in and multi component repair"
Near Bakersfield, CA 93301
Patrick
Job Details:
10/15/2018
FREEZER WHIRLPOOL WRF535SMHB
Found the customer having issues with the freezer light not working and ice build up on door. Checked out unit and found light switch frozen due to gasket not sealing on top. Reformed deformed gasket. Tested unit. Now sealing properly. Lights work as well
Near Oxnard, CA 93030
Hector Zuleta
Job Details:
10/15/2018
RANGE WHIRLPOOL WFG505M0BS3
Replaced RF cook top valve. Tested ok.
Near Los Angeles, CA 91423
Isidore
Job Details:
10/15/2018
DISHWASHER WHIRLPOOL KDTM504EPA2
Found tracks upper 3rd rack binding and center rack broken falling off parts ordered; ordrng 1 W10913628 (track) and 1 W10914507 (track) and 1 W11259785 (track) and 1 W11259786 (TRACK)
Near Los Angeles, CA 91423
Isidore
Job Details:
10/15/2018
DRYER ELECTRIC WHIRLPOOL WTW4816FW1
Found water valve W11210459 leaking part ordered; ordrng 1 W11210459 (VALVE)
Near Los Angeles, CA 91316
Isidore
Job Details:
10/15/2018
WASHER WHIRLPOOL WTW8600YW0
Found bearing W10435302 and hub W10820039 leaking door hinge left WPW10358931 and right WPW10358932 not staying up screws WPW10442074 added if needed; rqstng P&A on 1 W10820039 (hub 26.47) and 1 WPW10358931 (hinge 50.18) and 1 WPW10358932 (hinge 52.49) and 4 WPW10442074 (screw 7.05)s
Near Bakersfield, CA 93301
Mitch
Job Details:
10/15/2018
WASHER MAYTAG MVWB850YW0
Upon arrival I removed top panel to access drum and bearing in could not remove drum drum is seized to shaft I tried to take a different rout and tried to take nut off and was in able to remove nut due to nut rusted on to shaft as. My hands are slipping and banging on unit. Unit is needing new gasket and tub due to seized drum to shaft and seized nut to shaft. ; ordrng 1 W10381078 (outer tub) and 1 W10549509 (basket)
Near Bakersfield, CA 93311
Mitch
Job Details:
10/15/2018
DRYER MAYTAG MGDB766FW0
Upon arrival customer stated unit is still taking 6 hour to dry. I tested unit in diagnostic mode unit coded F3E2 called techline to document because I have been here before for the same reason per techline if you have good connection at p13 and you are getting good continuity between the red and black wire you’re moisture sensor is working properly. If moisture sensor is functioning normal to replace control I tested and got no ohms while unit is dry used wet towel and got 16ohms sensor has good continuity unit has bad control ordering control. Techline file number 7723184233.; ordrng 1 W10831163 (cntrl-elec)
Near Clovis, CA 93611
Chris
Job Details:
10/15/2018
WASHER WHIRLPOOL WTW5000DW1
I’m return visit today install new gear case motor and control board now Start capacitor is bad . Customer is going out of Town Tuesday and will Return on Friday scheduling for Friday after 1 o’clock; ordrng 1 W11158831 (CAPACITOR )
Near Clovis, CA 93619
Chris
Job Details:
10/15/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM01
"On today’s visit I guess we had two previous technicians out here. The customer still having temperature issues in the refrigerator compartment. The fix for this is a new user interface main control board on backside refrigerator fan harness. Ordering parts it’s going to need authorization those are the parts I will correct the issue though ; ordrng 1 W10843055 (cntrl-elec), 207.23, 1 W10902214 (thermistor), 30.92, 1 W11033168 (harns-wire), 90 day warr, 1 W11092503 (panel-ui), 181.26, 1 WPW10389152 (support), 90 day warr,"
Near Clovis, CA 93619
Chris
Job Details:
10/15/2018
WASHER ELECTROLUX EFMG517SIW0
Customers issue is that dryer was making horrible sound also was vibrating really bad. I pulled dryer. Out from underneath the countertop. Started disassembling dryer look like someone previously has worked on it because a lot of screws were missing Also it was like the whole cabinet was out of whack not sturdy at all and the rollers had WD-40 all over them. I proceeded to replace rollers and also idler arm. I didn’t cycle dryer On the majority of the noise is gone away. After talking with customer I told her I found some damage done to the bulkhead and that screws were missing and I didn’t have all the parts to complete job .I was just going to close it out but I know I can make it where there’s no noise at all. Ordering some parts will return when they come in; ordrng 12 131168200 (screw)s and 2 137029801 (BRACKET)s
Near Fresno, CA 93730
Chris
Job Details:
10/15/2018
DRYER ELECTRIC WHIRLPOOL MEDB950YW0
"Customers issue dryer is making a loud sound. Pool dryer apart Found three of the four rollers to be bad also noticed the seal on the drum is worn out and blower motor Bearings are bad. Ordering parts pending authorization I did install dryer repair kit though today; ordrng 2 280140 (seal,drum)s and 1 WP8544737 (wheel) and 1 WPW10448896 (motor-drve) and 1 WPW10547292 (pulley-idr)"
Near Fresno, CA 93720
Chris
Job Details:
10/15/2018
REFRIGERATOR WHIRLPOOL WRF736SDAW11
On today’s visit removed and replaced ice maker again ran test 57 and 59 and also water fill test All test past with no issues. Waiting to close out ticket just to make sure it produces ice over the weekend for the customer.; schdld next appmnt for 10/16 TUE !
Near Bakersfield, CA 93314
Jim
Job Details:
10/15/2018
DRYER - GAS WHIRLPOOL WGD95HEDW0
"After installing the new power board the display went half black. Needs an user interface; rqstng P&A on 1 W10838287 (panel-cntl), states that autho needed"
Near Bakersfield, CA 93313
Jim
Job Details:
10/15/2018
DISHWASHER GENERAL ELECTRIC GSD4000R00BB
While installing the sump assembly the filter ball fell out and neither myself or the household help could find it; ordrng 1 WD12X10408 (filter ball)
Near Los Angeles, CA 91352
Bryan Dunn-Wilson
Job Details:
10/15/2018
WASHER KITCHENAID KDTE254ESS3
Cx states door won’t close cause adjustment on right side is broken. Impeded ted unit found clips on adjuster are broken. Ordering adjustment rescheduled cx for 10/16; ordrng 2 WPW10195839 (dishrack adjuster)s and 2 WPW10195840 (positioner)s and 1 WPW10250162 (cover) and 1 WPW10546503 (adjuster) and 1 WPW10588165 (housing)
Near Santa Maria, CA 93455
James
Job Details:
10/15/2018
WASHER MAYTAG MVWX655DW1
Replaced latch and cntrl-elect. Unit pulsating during spin cycle. Ordering new actuator-shift. Will return 10-17 to install. ; ordrng 1 W10913953 (actuator)
Near Atwater, CA 95301
James Ramsey
Job Details:
10/15/2018
WASHER WHIRLPOOL WTW4800BQ0
R&R parts. When calibrating unit it shut off mid cycle. Getting power. Unit needs control; ordrng 1 W10581897 (control board)
Near Manteca, CA 95337
William
Job Details:
10/15/2018
REFRIGERATOR WHIRLPOOL WRS571CIHZ00
"Found small liner crack 1.5 inch long at back wall of fridge, ordered epoxy repair kit to repair. Instructed cx on info for consumable items. Called WP TL ref#7723182180; ordrng 1 8201700 (repair kit)"
Near Modesto, CA 95358
William
Job Details:
10/15/2018
WASHER MAYTAG MVWB835DW0
"Found wash plate stripped , ordered wash plate and bolt; ordrng 1 W10752187 (screw) and 1 W10902814 (washplate)"
Near Modesto, CA 95358
William
Job Details:
10/15/2018
WASHER WHIRLPOOL WTW5000DW0
"Found washplat stripped,, ordered washplate for unit.; ordrng 1 W10752283 (washplate)"
Near Burbank, CA 91506
Raymond
Job Details:
10/15/2018
REFRIGERATOR WHIRLPOOL MFD2560HES
"Upon arrival unit had irrational ice maker function, also ice coming out brown. Found mold deteriorated on ice maker, leaking water valve and old fill tube allowing fill tube to ice over. Make 2 call count.; ordrng 1 WPA3223101 (insert- pl) and 1 WPM0114003 (clip- spee) and 1 WPW10137519 (tube-water)"
Near Glendale, CA 91203
Raymond
Job Details:
10/15/2018
WASHER WHIRLPOOL MVWX655DW1
"Upon arrival unit would not run. Found main control fault and basket speed fault. Inspected control and had burn marks, also capacitor is shorted. ; ordrng 1 W11158831 (CAPACITOR)"
Near Los Angeles, CA 90065
Raymond
Job Details:
10/15/2018
WASHER MAYTAG MVWC415EW0
Upon arrival unit agitator barrel and fabric softener dispenser broken.; ordrng 1 W10836496 (agitator) and 1 W10850126 (dispenser)
Near Glendora, CA 91741
Tyler
Job Details:
10/15/2018
REFRIGERATOR WHIRLPOOL WRF989SDAH02
Customer stated that the refer compartment is not cooling as well and the ice production has slowed down. Found refer evaporator is frozen over. Ordering fan harness in stock. Customer to defrost unit minimum of 24 hours with the doors open before return.; ordrng 1 WPW10277799 (harns-wire)
Near Palmdale, CA 93551
Patrick
Job Details:
10/15/2018
WASHER ROPER RTW4440VQ1
"Found the complaint to be that the unit isn’t letting cold water in, just trickles. The valve has been replaced twice. Checked voltage to valve to see if timer drops voltage. It does not. Stays solid 122 volts. Filter screen and pressure good quoted 264.70. Paid in full. Will return tomorrow ; ordrng 1 WPW10144820 (valve)"
Near Oxnard, CA 93035
Hector Zuleta
Job Details:
10/15/2018
DRYER WHIRLPOOL WED7500VW
Dryer not heating and venting. Checked unit and found shorted blower motor capacitor and open thermostat.; ordrng 1 WP8182472 (motor-drve) and 1 WP8182528 (element)
Near Camarillo, CA 93012
Hector Zuleta
Job Details:
10/15/2018
REFRIGERATOR KITCHENAID KBSD608ESS00
"Water valve still dispensing water through the ice maker when it should not. Tested ice maker and this is dispensing water soonest start the cycle and in the end of the cycle. Contacted tech line and he suggested to replace main computer board (Gemini) because this control the ice maker, and the (Niagara) control because this control the smart valve.; ordrng 1 W11126009 (icemaker), 65.14, 1 WP2318054 (cntrl-elec), 110.93, 1 WPW10200659 (cntrl-elec), 158.79"
Near Camarillo, CA 93012
Hector Zuleta
Job Details:
10/15/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
"Freezer door damaged, fresh food door handle damaged and noisy evaporator fan motor.; ordrng 1 LW10913113 (FREEZER DOOR STAINLESS STEEL ) and 1 W1163764 (DOOR HANDLE ) and 1 WP2169142 (evaporator fan blade) and 1 WP2315549 (motor-evap)"
Near Westlake Village, CA 91361
Hector Zuleta
Job Details:
10/15/2018
WASHER MAYTAG MVWX655DW1
Washer displaying an F7E1 code (Basket speed fault). Checked unit and found inoperative motor and capacitor.; ordrng 1 W10721967 (drive pulley) and 1 W11158831 (MOTOR CAPACITOR ) and 1 WPW10006487 (motor-drve)
Near Apple Valley, CA 92308
Cesar
Job Details:
10/15/2018
REFRIGERATOR WHIRLPOOL WRS331FDDW00
Fresh food compartment not cooling properly found slow air flow when evap fan came on temp setting is set for max but won’t drop temp bellow 40 routed for fan motor and thermostat ; ordrng 1 W10687326 (motor-evap) and 1 WPW10583801 (thermostat)
Near Apple Valley, CA 92307
Cesar
Job Details:
10/15/2018
REFRIGERATOR KITCHEN AID KRFC704FBS00
Complaint no cool in fresh food found evap frozen over causing air restrictions not able to cool fresh food side ran tests all sensors and motors tested good per service pointer W11033419B replacing evap cover and filling the other steps in pointer to fix the problem. software version ( test 128) is up to date with version 600 there for not replacing control ; ordrng 1 W11167902 (EVAP COVER )
Near Apple Valley, CA 92308
Cesar
Job Details:
10/15/2018
REFRIGERATOR WHIRLPOOL WRF990SLAM00
Found ice maker double fills causing water leak in the unit W10545062 service pointer indicated controls should be replaced to address this problem ; ordrng 1 W10861908 (cntrl-elec)
Near Apple Valley, CA 92308
Cesar
Job Details:
10/15/2018
WASHER MAYTAG GTWN4250D1WS
Ran test on unit found code for open moisture sensor tested sensor found open not responding routed for wire jumper ; ordrng 1 W11161899 (JUMPER SENSOR )
Near San Dimas, CA 91773
Tyler
Job Details:
10/15/2018
DRYER MAYTAG MGDC215EW2
Customer stated that the dryer will not heat. Cycle tested dryer found element is coming on but gas coil is not allowing gas flow. Ordering gas coil in stock.; ordrng 1 WPW10328463 (coil-valve)