Near Yucaipa, California 92399
Rod
Job Details: 02/21/2020
RANGE WHIRLPOOL WFG320M0BS3 Door handle looseConfirmed Tightened door angle and secured all door fastening screws to secure door components.DOES NOT DO EMAIL
Near Redlands, California 92374
Rod
Job Details: 02/21/2020
ICEMAKER KITCHENAID KUIX535HPS00 Won’t make ice. Water seems warm.light goes out Confirmed Water level sensor malfunction. Water just continues to enter product. Allows water to overflow excessively before it triggers recirculating over ice plate.WILL NEED TO HAVE 2; ordrng 1 W10492487 (light) and 1 W11325175 (PUMP)Returned to replace parts indicated .......as designed op returned with no issues
Near Fresno, California 93722
Irvin
Job Details: 02/21/2020
REFRIGERATOR AMANA ART308FFDW06 The compressor has no freion. Need to replace the filter. ; ordrng 1 W11107829 (DRIER)
Near Atascadero, California 93422
Tom
Job Details: 02/21/2020
REFRIGERATOR KITCHEN AID KBFN402ESS02 "Installed Switch and Filter, ran diagnostics, Switches now functional. Ran IM harvest, check okay, full rotation, calls for water. LEDs did not activate, continuity inspection of circuit shows LED module burned out, replace LED Module./LED Module - (W10908166); ordrng 1 W10908166 (module)"
Near Redlands, California 92374
Rod
Job Details: 02/21/2020
REFRIGERATOR WHIRLPOOL WRT519SZDW02 "Claims food freezes on top shelfConfirmed Thermistor out of rangeReplaced as designed op will return in 24-48 hrs; pckd up 1 W10383615 (thermistor,fc)"
Near San Luis Obispo, California 93405
Tom
Job Details: 02/21/2020
DRYER WHIRLPOOL WGD85HEFW0 "Entered diagnostics, found error code F4E3, cleared error code. Ran diagnostic test, airflow check good, dryness good, ignition good. Sensing device malfunction, order Exhaust Thermistor, Thermal Cut Off, Thermostat, and Coils./Exhaust Thermistor - (WP8577274)Thermal Cut Off - (WP8573713)Hi Limit Thermostat - (WP3391912)Coils - (279834)/NOTE - NOT NORMAL ZONE, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 279834 (2 coil gas valve set) and 1 WP3391912 (thermostat) and 1 WP8573713 (thermal cut off fuse) and 1 WP8577274 (thermistor)"
Near Los Angeles, California 91403
Randy
Job Details: 02/21/2020
DRYER MAYTAG MGD8630HW0 Removed and replaced motor wheel and installed seal. Tested operated as designed job complete. Documented overloaded unit. SR# 7726856313. Unit is overloaded by client. Advised client not to overload unit Informed they cannot overload unit. Cx getting exchanged. Per whirlpool.
Near Bakersfield, California 93314
Dane
Job Details: 02/21/2020
OVEN KITCHEN AID KODE500EBS Ordering all damaged parts; ordrng 1 W10536161 (cover) and 1 W10588749 (panl-cntrl) and 1 WPW10327374 (vent-oven) and 1 WPW10327377 (trim)
Near Atascadero, California 93422
Tom
Job Details: 02/21/2020
KITCHEN WHIRLPOOL WDTA50SAHZ0 "Installed Lower Spray Arm, Upper Spray Arm, Spray Arm, and Retainer, ran unit with cups in Upper Rack, all cups fill evenly, check okay. No damage to unit or home from tech, job complete."
Near Riverside, California 92508
Kevin
Job Details: 02/21/2020
WASHER MAYTAG MVWB865GW0 Lid separated on left side not allowing lid to close properly and lid switch not to engage. Unit needs new lid and left hinge. Ordering parts.; ordrng 1 W11259006 (lid) and 1 W11401116 (HINGE)
Near Riverside, California 92503
Kevin
Job Details: 02/21/2020
WASHER WHIRLPOOL WTW8040DW0 Unit making loud noise during spin cycle. I found that the tub seal has failed and allowed water into gearcase assy which washed out bearings. Water has also damaged stator and rotor. Washplate is seized on gearcase shaft and will need to be broken off. Ordering parts. ; 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10775188 (washplate) and 1 W10811956 (GEARCASE)
Near Bakersfield, California 93313
Rich
Job Details: 02/21/2020
WASHER MAYTAG MHW6630HC0 "Replaced bad control, ACU. RAN DIAGNOSTICS PASSED.Ran unit 30 min .operating as designed"
Near Riverside, California 92509
Kevin
Job Details: 02/21/2020
WASHER WHIRLPOOL WTW4616FW2 "Unit not spinning. I found that the capacitor has failed and shorted motor. I found failed winding on motor and board is burnt caused by failed capacitor and motor. found loose belt. Unit needs motor, board, cam, belt and capacitor. Ordering parts. ; ordrng 1 W10721967 (drive pulley) and 1 W10885487 (motor-drve) and 1 W11170645 (cntrl-elec) and 1 W11428524 (CAPACITOR ) and 1 WPW10006384 (drive belt)"
Near Azusa, California 91702
Stephen
Job Details: 02/21/2020
RANGE - GAS WHIRLPOOL WFG515S0ES1 Ran diagnostics. Found right hinge broken. Needs L & R door hinges( hinge kit ). ; ordrng 1 W10347464 (HINGE KIT)
Near Moreno Valley, California 92553
Kevin
Job Details: 02/21/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Led lights not coming on in both compartments. I found led module in FC was shorted and short damaged main led module in RC. Removed and replaced both led modules. Tested unit. All tests good.
Near Moreno Valley, California 92555
Kevin
Job Details: 02/21/2020
RESIDENTIAL REFR WHIRLPOOL WRF757SDEM01 Unit stopped cooling in both compartments. When I arrived compressor was not running and both compartments were room temp. I verified no voltage to compressor. I unplugged unit and plugged it back in. Compressor came on and full frost pattern. Customer said they did try unplugging and it happened again. It appears to have a programming glitch. Need to replace user interface and main control. Removed and replaced main control and user interface. Tested unit. All tests good.
Near El Monte, California 91731
Juan
Job Details: 02/21/2020
REFRIGERATOR WHIRLPOOL WRT138FZDW00 Found block of ice at capillary and evaporator tube connection point. No frost pattern on the evaporator. Compressor drawing .46 amps. Sealed system issue.
Near San Dimas, California 91773
Stephen
Job Details: 02/21/2020
DRYER - GAS WHIRLPOOL WGD7500GC0 "Found door seal came off door, lint screen plugged( was never cleaned by customer ). Instructed customer to clean lint screen every load. Needs door seal.; ordrng 1 WPW10354795 (SEAL- DOOR)"
Near Temple City, California 91780
Juan
Job Details: 02/21/2020
WASHER MAYTAG MVWC465HW2 "F1E1 Main control fault. F3E1 pressure fault. Checked board, led status light on, all harness connections making good contact. Corrected pressure hose at main board. Calibrated unit. Checked all unit’s operations, unit working fine at time of service.If recall, order main control board W11249158"
Near West Covina, California 91791
Stephen
Job Details: 02/21/2020
REFRIGERATOR KITCHENAID KSSC42QMS01 "Ran diagnostics. Found main control failing caused by evaporator motor, inverter board overheated, needs condenser motor per service pointer # 4317433, 4317426. Needs control kit, condenser and evaporator motors, and inverter box.; 1 W10181323 (MOTOR- COND) and 1 W10629033 (INVERTER BOX) and 1 W10818296 (CONTROL KIT) and 1 W10822580 (MOTOR- EVAP)"
Near Baldwin Park, California 91706
Stephen
Job Details: 02/21/2020
WASHER MAYTAG MVWC565FW1 "626 260-6164 is correct phone number.Ran diagnostics. Had f7e5 error code. Cleared error code. Ran manual function test. Latch is not locking( just clicks ). Replaced latch. Ran auto test cycle. Fills, agitates, drains, rinses, and spins properly. Complete.; used 1 W11307244 (LATCH) from stock"
Near Pomona, California 91768
Stephen
Job Details: 02/21/2020
DRYER - GAS MAYTAG MGDB755DW1 "Found noisy support roller(s), worn belt and idler. Replaced support rollers, belt, and idler pulley( dryer repair kit ). Cleaned shafts, base & motor. Ran diagnostics. Tumbling and heating properly. Has foil duct. Advised customer to call duct cleaning service to clean vent and replace venting with aluminum ( not foil ) duct. Complete.; used 1 4392065 (DRYER REPAIR KIT) from stock"
Near Visalia, California 93277
Chase
Job Details: 02/21/2020
RANGE WHIRLPOOL WEE730H0DB0 Error code indicating cooling fan low speed; ordrng 1 W11107275 (COOLING FAN)
Near Malibu, California 90265
Joe
Job Details: 02/21/2020
REFRIGERATOR KITCHENAID KBFC42FTS00 Replaced the control and evap fan unit is now functioning as designed. Job complete.
Near Malibu, California 90265
Joe
Job Details: 02/21/2020
MICROWAVE WHIRLPOOL MMW5530DAW Units buttons are unusable. On inspection unfortunately part is unavailable. Customer needs to buy a new oven.Part number 74008804
Near Hesperia, California 92345
Cesar
Job Details: 02/21/2020
WASHER WHIRLPOOL WFW85HEFC1 Clogged filter on pump from normal use causing slow drain cleared all checked good
Near Los Angeles, California 91423
Randy
Job Details: 02/21/2020
OVEN WHIRLPOOL KODE507ESS04 Wpw10545291 part I need. Ordering part. ; ordrng 1 Wpw10545291 (fuse-thrml)
Near Manteca, California 95337
William
Job Details: 02/21/2020
WASHER WHIRLPOOL WTW7000DW0 "Ran self diagnostics cycle, Found no drain pump function, ordered drain pump for unit; ordrng 1 WPW10581874 (pump-water)"
Near Bakersfield, California 93312
Jim
Job Details: 02/21/2020
MICROWAVE WHIRLPOOL KEMC308KSS01 Faulty magnetron; rqstng P&A on 1 WP4375424 (magnetron)
Near Los Angeles, California 91405
Randy
Job Details: 02/21/2020
DISHWASHER KITCHENAID KDPE334GPS0 Top rack left handle won’t slide broken. Needs new one. Scheduled tomorrow afternoon. ; ordrng 1 W10913628 (track)
Near Modesto, California 95357
Cruz
Job Details: 02/21/2020
OVEN WHIRLPOOL WGG745S0FS02 "Cx rescheduled for Saturday if possible, cx was cooking upon arrival. ; schdld next appmnt for 2/22 SAT !"
Near Modesto, California 95350
Cruz
Job Details: 02/21/2020
RANGE - ELECTRIC WHIRLPOOL KSEB900ESS Need more work- found error code F8E0 faulty cooling fan only problem with unit. Ordering part for unit. ; ordrng 1 W11107275 (fan-blwr)
Near Bakersfield, California 93313
Erick
Job Details: 02/21/2020
REFRIGERATOR BO WHIRLPOOL WRF757SDEM Unit has clogged drinnnow in freezer. Clogged drain on different part of freezer and will need to be replaced ; ordrng 1 W1061950 (DRAIN)
Near Atascadero, California 93422
Tom
Job Details: 02/21/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Found unit leaking water when asking for water at Door Dispenser, only when called. Visual inspection shows that water is dripping from inside door. Visual inspection behind User Interface shows that there is no water behind User Interface, order Left Door. Damper Door making excessive noise, order Damper Door./Door - (LW11202405) StainlessDamper Door - (W11164593); ordrng 1 LW11202405 (dor-fip) and 1 W11164593 (diffuser)"
Near Riverside, California 92503
Kevin
Job Details: 02/21/2020
RESIDENTIAL REFR WHIRLPOOL WZC3115DW Never ran call.
Near Arcadia, California 91006
Francisco
Job Details: 02/21/2020
MICROWAVE OVEN KITCHEN AID KEMC308KSS0 Checked with Dave. Interlocks NLA. Please informed cx.
Near Fresno, California 93706
Jonathan
Job Details: 02/21/2020
WASHER WHIRLPOOL WTW5000DW2 File number 7727182016 unit needs hot and cold per manufacture with at least 35 psi
Near Agoura Hills, California 91301
Joe
Job Details: 02/21/2020
REFIRGERATOR WHIRLPOOL WRF757SDHZ00 Doors are not shutting. On inspection found unit is not shutting correctly due to a misshaped door gasket. After heating gasket with a heat gun unit began to function as designed. Job complete.
Near Santa Maria, California 93455
George
Job Details: 02/21/2020
DRYER WHIRLPOOL WGD7300DW0 Found dryer checking ok customer concern exexively loud customer instruct unit functioning as design complete. No dents or dings cause by tech.
Near Atascadero, California 93422
Tom
Job Details: 02/18/2020
DISHWASHER MAYTAG MDB4949SDZ0 "Ran unit, found water leaking from Float Housing. Water flow good, Float Switch good, all other components functional. Order Float Housing, Float Device, Nut, and Gasket./Float Housing - (W10873429)Float Device - (WPW10195036)Gasket - (WP8531743)Nut - (WPW10195038)/NOTE - NO SIGNAL AT CUSTOMER LOCATION, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W10873429 (housing) and 1 WP8531743 (gasket) and 1 WPW10195036 (float assembly) and 1 WPW10195038 (nut)"
Near Paso Robles, California 93446
Tom
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRF736SDAW11 "Found calcium build up in ice cubes still. Customer has conducted experiments with RO water, Door Dispense water, and Ice Cube water, build up is only visible in the Ice Cube water. Calling Techline./Techline - Chris/Techline recommends replacing Fill Line and/or Dual Valve due to previous work; ordrng 1 W10815476 (tube-water) and 1 WPW10341329 (water valve assy)"
Near Oak Park, California 91377
Joe
Job Details: 02/18/2020
WASHER WHIRLPOOL WFW97HEDC0 Replaced outter tub hose assembly is also ripped. Ordering a hose assembly. Will return Thursday.; ordrng 1 WPW10568614 (hose)
Near Oxnard, California 93035
Joe
Job Details: 02/18/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Units door is breached causing warm air to get into unit and not allowing it to make ice properly. Units evap fan is not pushing air to top of unit as well. Ordering parts.; ordrng 1 W10815695 (dor-fip ss) and 1 W10846539 (evaporator fan blade)
Near Kerman, California 93630
Irvin
Job Details: 02/18/2020
REFIRGERATOR WHIRLPOOL WRS331SDHW00 TECHLINE- Steve - 7727160884 Check to see the sensor is sending proper signal. No issue found. Need second opinion on this freezing in fresh food section.
Near Bakersfield, California 93313
Patrick
Job Details: 02/18/2020
WASHER MAYTAG MVWX655DW1 Drains extremely slow and doesn’t spin the clothes out. Checked pump and it is bad ; ordrng 1 W10876600 (drain pump)
Near Tulare, California 93274
Chase
Job Details: 02/18/2020
WASHER WHIRLPOOL WFW560CHW0 "F0e2, installed new valve. All ops now testing normal. Job complete."
Near Dos Palos, California 93620
Kenneth
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Found button in UI board non responsive. When trying to set temps. They will not adjust. Ordering new jazz board. Rescheduled customer for wednesday 2-19-20; ordrng 1 WPW10503278 (Jazz board)
Near Modesto, California 95351
Cruz
Job Details: 02/18/2020
WASHER MAYTAG MVWX655DW1 "Fixed- installed new parts (suspension rods, cntrl elec, drain pump) calibrated unit for wash performance, put unit in a diagnostic test mode it completed filled, wash, drain, spin, locked & unlocked, no codes, no leaks, cx ok repair."
Near Glendale, California 91203
John
Job Details: 02/18/2020
WASHER MAYTAG MVWB835DW5 F0 E3 code upon arrival. The customer has concerns for such a low water level. The customer is using a deep water wash cycle and the bedding cycle. The washer is working as designed. It tested good.
Near Glendale, California 91204
John
Job Details: 02/18/2020
REFRIGERATOR KITCHENAID KRFF305EWH02 "The compressor makes a slight noise, I hear the noise but I know that it is not unusual. The customer works out of the house. The refrigerator tests good, from my point of you I do not see anything unusual."
Near Bakersfield, California 93307
Patrick
Job Details: 02/18/2020
WASHER WHIRLPOOL WTW4815EW1 Leaking grinding and it’s washing properly. Checked the gear case and it’s bad. Grinds loud just spinning by hand. Needs gear case and a shifter ; rqstng P&A on 1 W10913953 (actuator) and 1 W11255272 (gearcase)
Near Los Angeles, California 91607
John
Job Details: 02/18/2020
WASHER WHIRLPOOL WTW8500DC5 "F0 E3, F9 E2 code. Customer uses bulky/sheets and deep water cycle. White stains on dark clothes. They are using tide pods liquid. The water level tests good. The washer drains properly also. The drain hoses in the proper position. The customer is not happy with this washer."
Near Los Angeles, California 91604
John
Job Details: 02/18/2020
DISHWASHER KITCHENAID KUDS30FXWH5 The door was binding up the frame was twisted on the dishwasher realigned the feet and adjusted them so the door would close properly. This is something that I’m battling with this particular machine I’ve been here about four times. The door tested good after repair.
Near Bakersfield, California 93307
Patrick
Job Details: 02/18/2020
WASHER MAYTAG MVWX655DW No turning on. Checked errors found stuck key and control fault. Needs control ordered ; ordrng 1 W11116592 (cntrl-elec)
Near Santa Maria, California 93454
James
Job Details: 02/18/2020
WASHER WHIRLPOOL WFW8620HC1 Found unit with leak from drawer. Ordering new drawer assembly. Will return when parts arrive. ; ordrng 1 W11318755 (drawer)
Near Santa Maria, California 93454
James
Job Details: 02/18/2020
DISHWASHER WHIRLPOOL WDT750SAHB Dishwasher not draining. Pump weak. Ordering new drain pump. Will return when parts arrive. ; ordrng 1 W10724439 (pump-drain)
Near Camarillo, California 93012
Joe
Job Details: 02/18/2020
WASHER MAYTAG MVWX655DW2 Unit is giving a off balance error code when unit is balanced. Recalibrated unit and unit is now functioning as designed. Job complete.
Near Clovis, California 93611
Timothy
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Called WPTS(7727168540)and explained I have changed the IM and water valve on the first attempt to repair. Told to order a separator and chute assembly.; 1 W10837274 (plate) and 1 WPW10577864 (door-ice)
Near Oxnard, California 93035
Joe
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRS331FDDW01 Units lights would not light due to being shorted. Units ice door would also stay open. After replacing ice door and lights unit began to function as designed. Job complete.
Near Oxnard, California 93033
Joe
Job Details: 02/18/2020
WASHER MAYTAG MVWC565FW1 Units water valve sensor was bad causing it to not give cold water. After replacing water valve unit began to function as designed. Job complete.
Near Los Angeles, California 91326
Randy
Job Details: 02/18/2020
COOKTOP WHIRLPOOL WCG55US6HS00 Removed and replaced harness. Tested now working as designed job complete.
Near Los Angeles, California 91316
Randy
Job Details: 02/18/2020
DRYER WHIRLPOOL WED6620HW0 F6E2-unit has ventless dryer box next to it. Per techline ok . Found unit would shut off Per client when it was steamy inside with bulky items. Sweatshirts comforters towels etc. when big loads were in more. Per techline switch red and black wire from terminal block. Swapped wires. loads too big per techline. Per techline reduce loads.job complete Sr#7727163031
Near Visalia, California 93292
Chase
Job Details: 02/18/2020
M/W OTR WHIRLPOOL WMH31017HS0 "Installed new diode and 20amp fuse from truck stock. Still not heating. Ordering parts for repair. ; ordrng 1 W10836753 (TRANSFORMER) and 1 W10850446 (CAP), used 1 W10138793 (FUSE) from stock"
Near Bakersfield, California 93306
Patrick
Job Details: 02/18/2020
WASHER MAYTAG MVWC565FW1 Drain pump constantly on when in use. Water never reaches level. Drain pump on while running any cycle and diagnostic. Checked errors found control fault. Removed and replaced control calibrated and ran auto test. All ops checked good
Near Madera, California 93637
Kenneth
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Found door gasket deteriorated. Not sealing fridge properly. Erratic cooling. No sticky debris around gasket. Defective gasket. Replaced and tested unit. Unit is now working properly.
Near Visalia, California 93291
Chase
Job Details: 02/18/2020
WASHER WHIRLPOOL MVWB835DW4 "Cx states unit will not drain. F9e1, f9e2, F0e3, will need to replace drain pump and console. Console loosing connection from control. ; ordrng 1 W10876600 (PUMP) and 1 W11112656 (CONSOLE) and 1 W11170706 (CNTRL)"
Near Dos Palos, California 93620
Kenneth
Job Details: 02/18/2020
WASHER MAYTAG MVWX655DW0 Installed hub and tested unit. Unit is now working properly. Customer approves function at this time.
Near Bakersfield, California 93306
Patrick
Job Details: 02/18/2020
WASHER MAYTAG MVWC565FW1 Long or no fill error stored. I checked valve screens those were good. Ohmed the valve out and it was in range. Needs new control. Removed and replaced calibrated tested unit. All ops ch3dked good
Near Bakersfield, California 93314
Chase
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Found compressor dead. Did not have starting device on truck stock to replace. Ordering compressor, will need sealed system tech ; ordrng 1 W10780378 (COMPRESSOR)"
Near Tehachapi, California 93561
Patrick
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Found the right door gasket starting to rip and magnet strip is coming out of rubber. Needs new gasket. Removed and replace tested unit. All ops checked good
Near West Covina, California 91791
Andy
Job Details: 02/18/2020
WASHER MAYTAG MVWB835DW4 Needs control ; ordrng 1 W11170706 (cntrl-elec)
Near San Bernardino, California 92405
Tyler
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM00 Customer stated that refer leaks water. Found that previous company installed evaporator with wrong drain pan so u it drains into refer. Ordering drain pan. ; ordrng 1 WPW10537710 (pan-drip)
Near Fontana, California 92336
Tyler
Job Details: 02/18/2020
WASHER MAYTAG MVWC565FW1 Customer stated that the unit will not power on. Found voltage to main control but no response. Ordering main control in stock.; ordrng 1 W11162438 (cntrl-elec)
Near Fresno, California 93726
Timothy
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW01 "Installed control and thermistor. Checked thermistor through the control and found it operating correctly. Customer to monitor the unit and report is needed. Both controls and the thermistor have been replaced, I have checked the defrost CKT every time I have been here (3x)"
Near Rancho Cucamonga, California 91730
Tyler
Job Details: 02/18/2020
RANGE JENN-AIR JGRP430HL00 Customer stated that the rear trim discolored. Ordering trim not in stock.; ordrng 1 W11183085 (TRIM)
Near Clovis, California 93612
Timothy
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL MZF34X16DW04 When removing the evaporator cover to replace the heater I found the connection to the heater loose. Reset connection and checked through the control. Unit passes the heater test now. Unit checks ok.
Near Fontana, California 92336
Tyler
Job Details: 02/18/2020
MICROWAVE WHIRLPOOL WOC54EC7AS00 Customer stated that the unit is giving a F1E5 error code for inverter on main control. Ordering main co troll and magnetron not in stock. May not need the magnetron.; ordrng 1 W11346197 (MAGNETRON) and 1 WPW10486188 (cntrl-elec)
Near Fontana, California 92335
Tyler
Job Details: 02/18/2020
DRYER MAYTAG MGDB835DW4 Customer stated that unit is leaking gas. Can hear the leak inside. Ordering gas valve. Shows in stock at coast. Customer may not be home call and they will open garage.; ordrng 1 W11233069 (burner-gas)
Near Clovis, California 93619
Timothy
Job Details: 02/18/2020
RANGE WHIRLPOOL WOS72EC0HS01 Called WPTS(7727169193) to see what is next for this unit after installing the UI. WPTS states the unit needs to be connected to WiFi so it can update. They have told me the clock resets if the unit attempts to connect to Whirlpools servers and can not . The said code for this unit is 49XBFC9P3B . Informed customer of Whirlpools resolution for this issue. They have stated that whirlpools connectivity team might need to be called to register the said code to this unit. Turned off WiFi until customer is able to get the unit set up.
Near Clovis, California 93619
Timothy
Job Details: 02/18/2020
DRYER MAYTAG MEDB835DW4 Checked unit for faults and ran a service test. No faults stored. Service test passes. L1 and L2 voltages are good heater has 240vac. Air flow check ok after removing a kinked portion of the exhaust tube. Exhaust temp cycled from 130-150f .Customer to monitor the unit and report if needed.
Near Bakersfield, California 93311
Erick
Job Details: 02/18/2020
RANGE KITCHEN AID KRMF706ESS0 Unit is a refrigerator not a range.Unit is not making ice. Found unit with e2 error causing failures. Unit will need new ice maker. Customer not available until March 2; schdld next appmnt for 3/2 MON 12-5
Near Fresno, California 93727
Timothy
Job Details: 02/18/2020
WASHER WHIRLPOOL WFW8620HW1 Installed coupler. Customer states the unit would not turn on for them . They had just done a load and when they tried starting another load it would not turn on. I tried touching the power button and the unit would not start. I did have rubber gloves on. Entered the service mode and found no stored faults. Once in the service mode I was able to cancel out of this mode with the power button. After this I could start the unit normally. Called WPTS (7727070727) to document and to see if there was any tests to run. They stated that the unit would have to be in the failed state to determine the part at fault. Unit operating normally at this time.
Near Tulare, California 93274
Chase
Job Details: 02/18/2020
OVEN WHIRLPOOL WFG505M0BS3 "Fd6, w10565140 calibrated unit, unit is within 30 degrees of unit. There is nothing wrong with this unit. Per tech line do not send us back out. SR#7727162857"
Near Visalia, California 93277
Chase
Job Details: 02/18/2020
WASHER MAYTAG MVWC565FW2 Found bad valve not opening up all the way. Replaced valve. Calibrated. Tested. All ops now testing normal. Job complete.
Near Salida, California 95368
Cruz
Job Details: 02/18/2020
WASHER MAYTAG MVWC565FW1 "Needs more work- found oil leaking from gear case, belt, cam, shield are covered with oil as well, cx claims she found oil on floor, informed customer to wash lightly loads, ordering parts for unit; ordrng 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt) and 1 WPW10427633 (pulley shield)"
Near Delano, California 93215
Chase
Job Details: 02/18/2020
DRYER - ELECTRIC WHIRLPOOL WGD75HEFW0 "Installed new parts. Unit now heating and running complete cycle with no problems. Unit now working by design. Job complete. ; used 1 279769 (THERMAL CUTOFF), 1 279834 (2 COIL GAS VALVE SET), 1 WP3390719 (THERMAL FUSE), and 1 WP3392519 (THERMAL FUSE) from stock"
Near Glendale, California 91206
John
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRS325SDHV00 "W10384183 thermistor whirlpool technician 7727170068 Andrew. Tested the defrost mode, tested good. Found the thermistor loose, not secured onto evaporator. Secured the thermistor to the evaporator properly. The refrigerator tested good."
Near Wasco, California 93280
Chase
Job Details: 02/18/2020
DISHWASHER KITCHEN AID KUDS30FXSS4 Cx not wanting to go through with repair.
Near Fresno, California 93702
Jonathan
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Door not sealing needs door; ordrng 1 LW10642554 (dor-fip)
Near Rialto, California 92376
Kevin
Job Details: 02/18/2020
DISHWASHER WHIRLPOOL WDF520PADM5 Unit not draining. I found voltage to drain pump but pump not running. Failed drain pump. Removed and replaced drain pump. Tested unit. All tests good.
Near Clovis, California 93619
Jonathan
Job Details: 02/18/2020
ICEMAKER KITCHENAID KUIC15PHZS0 Found compressor so hot u couldn’t touch it unable to remove unit from hole customer had née flooring installed they need to have the unit out and ready to work on; ordrng 1 WPW10605286 (compressor)
Near Cantua Creek, California 93608
Irvin
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Fresh food lights are dim. Installed main control board. Powered unit failed. Same no change. Replacing ought assem. ; ordrng 1 W10866538 (module)
Near Ontario, California 91764
Tyler
Job Details: 02/18/2020
DRYER WHIRLPOOL WGD5620HW0 Customer stated that the dryer wont heat. Found ignitor comes on but no flame. Removed and replaced gas valve and flame sensor tested all works good at this time.
Near Upland, California 91786
Tyler
Job Details: 02/18/2020
DISHWASHER KITCHEN AID KDTE334DWH0 Customer stated that the drain pump is very loud. Found error codes for drain pump. Removed and replaced pump tested all works good at this time.
Near Fresno, California 93722
Irvin
Job Details: 02/18/2020
RANGE WHIRLPOOL WFE540H0ES1 the terminal block is burnt out cx needs to purchase cord. Reschedule to Wednesday. ; schdld next appmnt for 2/19 WED 11-1
Near Fresno, California 93711
Irvin
Job Details: 02/18/2020
REFRIGERATOR KITCHENAID KBRC36FTS05 This is a built in unit. THE WATER LINE IS FROZEN. DIFFICULT JOB ALONE. I WILL NEED ASSISTANCE REMOVING THE UNIT AND REPLACING THE WATER LINE. ; ordrng 1 2317847 (tube-water)
Near Bakersfield, California 93313
Erick
Job Details: 02/18/2020
WASHER MAYTAG MHW6630HW0 Customer cancelled
Near Bakersfield, California 93309
Erick
Job Details: 02/18/2020
STOVE AMANA AGR4230BAB1 Cycled unit and found unit not heating due to bad igniter. Cleared and scraped off all debris off burner and bracket. Installed new igniter. Re-tested it and unit is now cycling and heating with no errors at the time of service. Job complete
Near Glendale, California 91203
John
Job Details: 02/18/2020
DRYER MAYTAG MGDB855DC4 "Replaced the thermal fuse, cleaned debris out of the blower wheel. Several socks were jammed inside. The dryer tested good. Note, the ducting has been torn up and smashed behind the dryer. Note the pictures. Inform the customer they are getting a ducting specialist to repair this."
Near Modesto, California 95356
Cruz
Job Details: 02/18/2020
DRIYER MAYTAG MEDB835DW3 "FIXED 4 FTC- found unit not turning on, ck for voltage at block terminal and found 240v, ck for codes and for f4e4, removed front and installed new part from SP (w10908685 fuse) reassembled front panel tested unit in a high heat it heated fine, runs quite, unit is working as designed, cx ok repair. ; used 1 W10909685 (FUSE THRML ) from stock"