Local Reviews
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William L.
WASHER MAYTAG MVWC565FW2 "Found no codes, Checked for correct installed of unit , ran self diagnostics, instructed cx on loading clothes in unit. Unit operating as designed."
Irvin F.
WASHER MAYTAG MVWB765FW3 F0/E3-overloaded. CX INSTRUCT use proper cycle per load in the unit. The unit is operating properly. The agitation and all functions normal.
James M.
DISHWASHER KITCHENAID KDPE234GPS0 Registered with WARRENTECH for further service
James M.
WASHER WHIRLPOOL WTW7000DW4 Customer concerned about water level. Tested hot and cold valve. Both valves working as intended. Ran auto test and calibrated unit. Unit passed all testing without issue. Unit is working as intended. Spoke with customer about cycle usage and how much water each cycle has.
James M.
WASHER MAYTAG MVWB865GW0 Found agitator squeaking during operation. Removed and found coins stuck between agitator and drum. Removed coins and replaced agitator. Unit now working as intended.
Hector Z.
WASHER MAYTAG MHWE251YG00 Customer states washer leaking around bottom of the kick plate. I checked the unit and I was unable to duplicate the condition. I removed top panel and kick Plate and I adjusted all hoses. I ran a quick diagnostic test as well a short cycle. Tested ok.
Kevin M.
DRYER WHIRLPOOL WGD8000DW4 Unit not heating. I tested unit and found no voltage to ignitor. I tested thermal cut off and found it to be open. Removed and replaced thermal cut off. Tested unit. All tests good.
Francisco S.
OVEN KITCHENAID KSGB900ESS3 Checked unit found left side light not coming on. Found wiring issue on socket and broken light bulb. Repaired wiring issue and replaced light bulb for cx for their safety there was broken glass in there.(626)5029788 Ed / he would like to be contact to coordinate service calls to this building.
Dane K.
WASHER MAYTAG MHW8630HC Upon arrival ththe unit would not start. Found the pressure switch out of range. Removed and replaced switch and tested unit. Unit functions normal now
Dane K.
WASHER WHIRLPOOL WTW7000DW4 Find arrival unit would not function. The unit was giving a long field fault code. Removed and replaced water valve and tested unit. Unit functions normal now
Irvin F.
FREEZER WHIRLPOOL WRF993FIFM00 "Removed evap cover and control. Replaced parts. Powered unit, cycled on. All ops normal."
Irvin F.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Installed parts to fridge. Powered unit in. Cycled operating. All ops normal.
Chase F.
REFRIGERATOR WHIRLPOOL WRS555SIHZ Installed new tube. Unit now working by design. No leaks. All ops testing normal. Job complete.
Jonathan C.
LAUNDRY WHIRLPOOL WTW5000DW2 Found pump bad replaced tested working to spec ; used 1 W10876600 (PUMP-WATER) from stock
Erick S.
WASHER WHIRLPOOL WTW5000DW3 Cycled unit and found unit with bad shifter causing unit to fail. Replace shifter. Re-tested it and it passed all tests were no errors. Job complete
Erick S.
WASHER MAYTAG MHW5500FW1 Install new board on unit. Re-tested it and it passed all test with no errors. Job complete
Jonathan C.
WASHER MAYTAG MVWB835DC3 Tested found drain pump and fill codes replaced both tested working to spec
Irvin F.
WASHER WHIRLPOOL WTW4816FW2 Replaced failed latch. Calibrated unit passed. All ops ok.
Tom R.
WASHER MAYTAG MVWC565FW1 "Installed Control Board, ran diagnostic tests, no error codes, check okay. No damage to unit or home from tech, job complete."
Isidore A.
WASHER WHIRLPOOL WFW94HEAC0 Found bellows WPW10237499 has mold customer wants changed paid in full.; ordrng 1 WPW10237499 (bellow 180.27)
Cesar H.
DRYER MAYTAG MGDB835DW3 Found worn drum rollers and tension pulley bearings are worn causing a lack of spin. Belt pulley no longer spins at all causing damage to belt ; ordrng 1 W10837240 (idler pulley) and 1 W11162091 (belt) and 6 WPW10314173 (support)s
Lance V.
WASHER MAYTAG MVWB765FC3 "Fixed-found faulty agitator assembly, teeth grinned down causing unit not to agitate. Installed new agitator, passed calibration and auto test. Unit now fully operational. All ops complete"
Tom R.
REFIRGERATOR KITCHENAID KRFC704FSS00 "Installed Control Board, ran diagnostics, correct behavior during diagnostic tests, all components functional, no random behavior. IM test shows still stuck in break position, will not respond to diagnostic commands. Replace IM./Installed IM, ran diagnostics, all components functional, check okay. No damage to unit or home from tech, job complete."
Cesar H.
M/W OTR KITCHENAID KMHS120ESS8 Failed turn table motor. Motor is locked up will not turn even manually. Motor does have 120 Vic to it ; ordrng 1 W10642989 (motor-turn)
Kenneth M.
WASHER MAYTAG MVWC565FW2 Tested unit and found unit working properly. Customer was cincern ed d about wash performance. Informed customer to reduce soap down. Unable to find problem. Directed cust iij net back to WPL
Enrique R.
WASHER ROPER RTW4516FW0 Roper washer lid latch not locking . Installed new latch . Retested it . All functions tested normal . No leaks .
Kevin M.
WASHER WHIRLPOOL WTW4715EW0 "Unit making loud knocking sound while in operation. I verified noise is coming from drive system but unable to narrow it down further. Unit needs drive block, transmission, agitator, cam and belt. Ordering parts; 1 W10721967 (drive pulley) and 1 W10908289 (agitator) and 1 W11255272 (gearcase) and 1 WP389140 (drive block) and 1 WPW10006384 (drive belt)"
Kenneth M.
DRYER AMANA NED4655EW1 Direct short at power cord. Power cord Lq and ground melted together. Instructed customer to get a new power cord. Custimer approves.
Kevin M.
REFIRGERATOR WHIRLPOOL WRS588FIHZ00 Unit freezing everything on left wall of RC. I called tech line and we checked thermistor readings. Thermistors tests good. Diffuser tests good. Tech line said to replace user interface. Ordering user interface; 1 W11130216 (cntrl-elec)
Enrique R.
REFRIGERATOR KITCHENAID KRMF706ESS01 I arrived to customers home . She stated the ice maker started making ice . All functions work as designed .
Leon M.
DRYER WHIRLPOOL WGD9200SQ0 Replaced user interface.Unit still not functioning after pressing start button.Tested door switch is bad.Ordering door switch assembly ; ordrng 1 W10128087 (door switch assy)
Leon M.
OVEN AMANA AGR5330BAW3 Replaced module spark.After testing ignitor is ok but no gas.Ordering regulator ; ordrng 1 W10633327 (regulator)
Erick S.
RANGE AMANA AGR3311WDW1 Installed new parts on unit. Re-tested it and it passed all test with no failures. Job complete
Enrique R.
REFRIGERATOR WHIRLPOOL FFSS2615TP0 Installed new ice maker . All functions tested normal . No leaks .
Leon M.
LAUNDRY MAYTAG MVWC565FW1 .Cx states unit is draining water and clothes stays wet.Ordering shifter and drain pump ; ordrng 1 W10876600 (drain pump) and 1 W10913953 (actuator)
Enrique R.
DRYER WHIRLPOOL WED85HEFC2 Whirlpool dryer not powering on . Shorted control panel . Installed new panel . All functions tested normal .
Randy C.
REFRIGERATOR WHIRLPOOL KSCS25FKSS00 Found air baffle stuck open freezing foods in fridge. Parts no longer available-Informed cx warranty will reach out to her, job complete.
Michael M.
RESIDENTIAL REFR KITCHEN AID KRMF706ESS01 "Cx states when water dispenser pad was pressed a couple times the water would continue to dispense and Cx would have to pull dispenser pad out to make water stop.Tested water dispenser pad and found intermittently pad will become stuck and stay engaged for extended durations causing water to spill down front of unit.; ordrng 1 W11087492 (MICRO SWITCH) and 1 W11109505 (TORSION SPRING) and 1 W11109510 (PAD)"
Francisco S.
WASHER WHIRLPOOL WTW5000DW2 Checked unit found error codes f0 e2 and F7 e1. Ran diagnostics loud humming coming from drive motor but not agitation. Tested and found open motor cap. Removed and replaced capacitor tested ops unit now working as intended.; used 1 W11395618 (CAPACITOR) from stock
Francisco S.
WASHER WHIRLPOOL WTW8040DW4 "Removed and replaced lid latch, tested ops unit working ok."
Patrick C.
WASHER AMANA NTW4516FW Stuck in previous cycle. Canceled out and calibrated unit. All ops checked good
George Y.
DRYER AMANA NGD4655EW2 Found dryer checking ok customer concern taking too long to dry found very low pressure air coming out of ducting customer to get chimney guy to clean complete. No dents or dings cause by tech.
Joe M.
WASHER MAYTAG MVWB835DW0 Replaced parts unit is now functioning as designed. Job complete.
Steven W.
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Ran diagnostics. RC and FC fans not running, FC evaporator is iced up, LED lights are not working. Compressor and condenser motor run. Found pantry UI control shorted causing control failure. Needs UI control, HV control, LED control, pantry UI, RC evaporator motor/ harness/ thermistor, FC evaporator motor. Customer will call Whirlpool customer service."
Raymond H.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Upon arrival ice maker over filling with water due to leaking valve. Needs valve and ice maker.; 1 WPW10341329 (water valve assy)
Raymond H.
RESIDENTIAL REFR KITCHEN AID KRMF706ESS01 "Upon arrival unit had new issues with ice maker overfilling with leaking valve;1 W11249952 (motor-evap) and 1 W11294907 (icemaker) and 1 WPW10341329 (water valve assy)"
Danny G.
WASHER WHIRLPOOL WTW4815EW0 F7e5F7e6Test unit and found issues with actuator and calmNeed to order parts and rs call; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11158830 (capacitor)
Erick S.
DRYER WHIRLPOOL WED4815EW1 Cycled unit and found units noise coming from the rear. Found kink vent causing unit to make noise and to have long run times. Straightened out hose and secured both plans. Re-tested it and it passed all test with no errors. Job complete
Chase F.
WASHER WHIRLPOOL WTW4816FW2 "Found a dead control board. Will need board; ordrng 1 W11170319 (CNTRL)"
Tom R.
WASHER WHIRLPOOL WFW95HEDW0 "Ran diagnostics, found error code F8E3, customer states that no condition was seen during normal operation. Cleared code, ran diagnostic test, all components functional, no error codes. Tech does see excessive movement during acceleration, order Suspension.Shock Absorber; ordrng 4 W11415987 (SHOCK-ABSR)s"
Chase F.
WASHER WHIRLPOOL WTW5000DW2 "Found legs were unleveled. Leveled out legs, unit now sitting evenly. Tested unit, all ops now testing normal. Job complete."
Cruz B.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Need more work- found middle rack adjusters rollers to be broken off, rack is tilting forward when rolling out, adjusters fall out of track when adjusting , I then installed new part (adjuster) middle rack is rolling out and adjusting as designed, found a secondary issue with unit, found third level stoppers on track to be missing, need to order 2 stoppers for unit. ; ordrng 1 W10653356 (track) and 1 W10653357 (track)"
Aaron B.
REFRIGERATOR WHIRLPOOL WRF757SDHZ "Checked the unit- adjusted right side door up , level now tighten door handles , unit is working as designed now"
Isidore A.
WASHER MAYTAG MVWX655DW1 Found gear case pulley loose coming off. Caused washer vibration. Refasten bolt with lock tight. Test washer operation ok at this time.
Francisco S.
DRYER - GAS WHIRLPOOL WGD8500DC4 Unit made some noise when spinning. Removed coin from one of the baffles. Unit now checks ok.
Jonathan C.
COOKTOP WHIRLPOOL WCG55US0HB00 Found reg cracked ; ordrng 1 W11087445 (regulator)
Francisco S.
DRYER - GAS WHIRLPOOL WGD5000DW3 Cx asked me if long dry times were normal. After inspecting unit found obstructed air vent on the outside. Removed obstruction and unit now working as designed.
Andrew P.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Customer stated that unit was leaking water. Checked freezer and found no water or ice buildup in freezer. Pull out deli Jordan refrigerator found block of ice behind Elledge were pulled off panel covering water valve and found water valve dripping and reservoir dripping. Pouring water valve and reservoir; ordrng 1 W11043013 (valve) and 1 W11346622 (RESERVOIR )
George Y.
WASHER WHIRLPOOL WTW4616FW Customer not home ,ok to reschedule per office .
James M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Find ice stuck in icemaker not allowing unit to fully switch from crushed and regular ice. Removed tray and cleared out excess ice. Reinstalled tray and tested unit. Unit now dispenser correctly. Customer stated that ice dropping into dispenser chute and dropping to floor. Could not duplicate problem. Ice dispenser and not stuck at this time. Customer stated that they do not use crushed ice; ordrng 1 W10309866 (solenoid)
George Y.
OVEN JENN-AIR JJW3830DP02 Found oven display intermently powering on or off ok to order display board and power control.; ordrng 1 W10821712 (cntrl-elec) and 1 W11232121 (panl-cntrl)
Michael M.
M/W OTR KITCHENAID KMHC319ESS4 Went to remove unit from over range custom cabinet trim is in the way preventing microwave from being lifted down.Took quick pic of trim interfering with units removal. Trim needs to be removed on left and right side before unit can be dropped for repair.Leaving mag tube and diode with cx for future repair. Cx will have trim removed and will then reschedule repair when unit is readily accessibly .
Michael M.
OVEN WHIRLPOOL WEG750H0HZ0 Removed user interface control board and is not the correct color. Tech ordered stainless steel console and received black stainless console instead.Ordering stainless steel user interface console W1133975return Monday 1-13-2020 8-12 requested; ordrng 1 W11339755 (STAINLESS STEEL CONSOLE)
Michael M.
ICE MACHINE KITCHENAID KUIC15PHZ0 "Cx states unit is just draining water not making ice. Unit was unplugged on arrivalChecked bin thermistor and got 3.78 ohm Checked compressor and got 2.66 ohm good compressor reading.2.12 amp from heater grid black wireUnit made thick sheet of ice. Slid all the way down onto cutting grid as designed 2.18 amp from cutting gridSpent over an hour with unit. Ice sheet appears too thick. Need to order: 1 W10485960 (MAIN CONTROL BOARD.), ordrng 1 W10485960 (THERMISTOR HARNESS)"
Tyler F.
REFRIGERATOR MAYTAG MSC21C6MFZ00 Customer stated that the water dispenser button keeps getting stuck and the water will come on by itself. Ordering user interface and separator not in stock.; rqstng P&A on 1 W10889430 (door-ice) and 1 W11114753 (cntrl-elec)
Steven W.
REFRIGERATOR WHIRLPOOL WRS315SDHW01 "Ran diagnostics. No fault codes. FC is 28f, RC is 52f. Found weak frost pattern. SEND SEALED SYSTEM TECH ONLY. 4 count job. Allow extra time.; ordrng 1 W10507884 (COMPRESSOR ) and 1 W11303924 (CONTROL BOX) and 1 WP2188823 (EVAPORATOR )"
Steven W.
DRYER - GAS AMANA NGD4655EW2 "Found door catch too tight, front panel flexing when opening/ closing door. Needs front panel and door catch.; ordrng 1 W10248059 (PANEL- FRONT) and 1 W11173656 (COVER) and 1 WPW10610880 (CATCH)"
Tyler F.
WASHER WHIRLPOOL WTW57ESVW1 Customer stated that the u it had a burning smell. Found motor is overheating. Ordering motor and capacitor.; ordrng 1 WP661600 (drive motor) and 1 WP8572717 (start capacitor)
Tyler F.
DISHWASHER KITCHENAID KDTM354DSS5 Customer stated that the dispenser is getting stuck. Ordering dispenser in stock.; ordrng 1 W10861000 (detergent dispenser)
Tyler F.
WASHER MAYTAG MVWB835DW0 Customer stated that the unit is leaking and not completing cycles. Found error code for fill valve and found leaking pump. Ordering valve and pump in stock.; ordrng 1 W11165546 (valve) and 1 WPW10581874 (pump-water)
William L.
DISHWASHER WHIRLPOOL WDT710PAHZ1 "No codes, ran self diagnostics, Found no pump functions, ordered pump Assy & control brd; ordrng 1 W11085683 (pump&motor) and 1 W11306302 (cntrl-elec)"
William L.
REFRIGERATOR WHIRLPOOL WRF954CIHM00 "Found Fill tube/heater wire harness open, ordered to fill tube heater Assy for unit.; ordrng 1 W11366500 (FILL TUBE/ HEATER ASSY)"
Timothy J.
MICROWAVE KITCHENAID KMBP100ESS01 Unit is completely disassembled and will take a bout a half day to figure out where all the panels and connections go . Rescheduling with the service manager for TuesdayPut unit back in the cabinet.; schdld next appmnt for 1/14 TUE !
Timothy J.
DISHWASHER KITCHEN AID KUDL02FRSS1 "Found the Rh track is damaged, the seal is broken and the latch is not latching firmly. Customer is electing to not repair the unit."
Timothy J.
DISHWASHER JENN-AIR JDTSS247HS0 Checked unit for faults and ran a service test. Unit showing a 4-4(motor failure). During the service cycle the motor was not running . When ever the door was opened and closed the motor would run for a couple of seconds then shut off. Unit needs a new sump assembly and control; 1 W10899563 (pump&motor)
Kenneth M.
REFRIGERATOR WHIRLPOOL KBRO36FTX03 Found unit humming loudly due to evap fan motor. Motor has a loud hum to it. Ordering new fan. Ordering UI. UI not registering temps and not registering door open and closed. Did not reschedule due to part availability ; ordrng 1 W10822580 (Evap fan) and 1 W10468945 (Control)
Jim S.
MICROWAVE KITCHENAID KMHS120ESS4 Faulty interlocks and holder; rqstng P&A on 1 W11244490 (interlock) and 1 WP8206419 (interlock) and 1 WPW10156813 (interlock)
Irvin F.
WASHER MAYTAG MVWC415EW2 "CX says the washer won’t complete cycles. No error codes in the system. Checking operation of components the cam assembly is pushed into the gearcase suspension is weak, tub is dragging. During spin slipping but won’t get to hi speed. Replacing cam, actuator, hub, and wash plate. ; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10821954 (suspension) and 1 W10846191 (washplate) and 1 W10913953 (actuator) and 1 WPW10006384 (drive belt)"
Lance V.
DISHWASHER MAYTAG MDB4949SHZ0 "Techline sr#7726844421Replaced control board 2x, sensor, water valve, drain pump. Unit starts as normal fills then wash pump motor works ok, then a popping sound is heard then unit stops and does not do anything. Voltage to unit checks ok at 122.5v, also tried different out. Checked all grounds on unit ok, heater circuit checked. Techline advised to order all parts and replace.; ordrng 1 W10703867 (heater) and 1 W10861000 (detergent dispenser) and 1 W11225084 (cntrl-elec) and 1 W11227948 (harns-wire) and 1 WPW10348269 (drain pump) and 1 WPW10591570 (pump&motor) and 1 WPW10653840 (door latch)"
Lance V.
REFRIGERATOR KITCHEN AID KRMF706EBS01 "Needs work- multiple issues-found freezer evap area full of ice indicating defrost issue, fan motor not working making loud grinding noise, also test# 36 failed icebox fan not working and icemaker error code e5, and ice forming near top icemaker. We will re route with parts for repair.; ordrng 1 W10846539 (evaporator fan blade) and 1 W11249952 (motor-evap) and 1 W11294907 (icemaker) and 1 WP67006337 (blade- fan)"
Aaron B.
WASHER MAYTAG MVWC565FW0 Checked ops unit drain pump is seized up unit not draining at all just grinding water pump motor assembly ; ordrng 1 W10876600 (drain pump)
Aaron B.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Checked unit not going into diagnostics and tested not working at all ordered the UI and main board ; ordrng 1 W11028004 (wire) and 1 W11305308 (cntrl-elec) and 1 W11368911 (HOUSING U I)
Tyler F.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Customer stated that the lights are not working in fridge or freezer and has a torn gasket. Ordering parts not in stock.; ordrng 1 W10846057 (gasket-fip) and 1 W11130208 (module)
Tyler F.
RANGE WHIRLPOOL WFG515S0ES1 Customer stated that the unit is not heating. During preheat it jumped from 100 to 120. Also power burners not working. Ordering main control and burner heads; ordrng 1 WPW10424890 (cntrl-elec) and 2 WPW10515455 (burnr-head)s
Patrick C.
REFRIGERATOR WHIRLPOOL KRFF305EWH The plastic washer spacer for the left door broken. Not on part break down. Need help finding the part; rqstng P&A on 1 PLASTICWASHERSPACER
Patrick C.
RANGE WHIRLPOOL WFG505M0BB2 Found gas leak from the left front burner. Needs new burner and tube ; ordrng 1 W11028738 (holder-orf)
Joe M.
DISHWASHER KITCHENAID KDTE254ESS2 Job needs to be ran Thursday.; schdld next appmnt for 1/9 THU !
Randy C.
REFRIGERATOR WHIRLPOOL GX5SHDXVQ02 freezing food in freezer and fridge sections found iced ove in freezer bad seal. Also top seal is cracked and leaking air in needs both seals. Cx needs a week from today Wednesday. ;1 W10443319 (gasket-fip) and 1 W10830189 (gasket-fip)
Randy C.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 Sent parts back yesterday with courier. Reschedule accordingly please.
Randy C.
REFRIGERATOR KITCHENAID KBFN502ESS00 Found spring snapped off with screw I placed in. Screw not right size. Needs new one and new bushing. Ordering bushing. ; ordrng 1 WP2266880 (bushing)
Michael M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Cx states no ice comes out when he presses ice dispenser pad.Power to auger motor but ice bin is not spinning as designed. Removed ice bin and can manually spin motor shaft. Faulty motor WPW10317991 and ice dispenser impeller WP63052-2Return Monday 1-13-2020 8-12 requested; ordrng 1 WP63052-2 (ICE DISPENSER IMPELLER) and 1 WPW10317991 (DISPENSER MOTOR)
William L.
REFRIGERATOR MAYTAG MFX2570AEM4 "Found ice maker seized up in off position , ordered ice maker; ordrng 1 W10882923 (icemaker)"
Danny G.
REFRIGERATOR WHIRLPOOL KSSP48QFS05 Damage parts and liner.Client is going to think about and call us back.
Danny G.
WASHER WHIRLPOOL WFW3090JW0 Unit won’t start a cycle Called tech line and found a faulty timer Need to order parts and rs call ; ordrng 1 W11334214 (TIMER)
Timothy J.
OVEN WHIRLPOOL WOS51EC0AS04 "Checked for faults. Unit showing a 1-1(control failure)code, 3-0(sensor open or shorted). Tested unit and found the sensor reading is erratic. Unit needs a new sensor. Oven relays to not provide power to the element when the unit is set to bake or it is turned on in test mode. Unit needs a new control.; rqstng P&A on 1 W10839510 (cntrl-elec)"
James M.
RESIDENTIAL REFR WHIRLPOOL WRT519SZDW02 Unit not cooling. No frost pattern in freezer. Compressor running. Ordering dye dryer and sealed system tech to further diagnose issue. ; ordrng 1 W10843121 (filter dryer)
Isidore A.
ICEMAKER KITCHENAID KUIX535HPS00 "Scott sr 7726850455Found water valve connection coming refastened test ok, found circulating pump W11325175 over filling and drain pump WPW10489125 not draining; ordrng 1 W10800355 (FILTER CAP) and 1 W11325175 (RECIRCULATING PIN POINT W SENSOR) and 1 WPW10489125 (pump)"
Raymond H.
WASHER WHIRLPOOL WTW5000DW2 "Upon arrival unit not filling with water. Found water valve clogged with black rubber like material. This caused hose to be clogged and while tech was inspecting the clog cleared from the hot water valve and sprayed all over, shorting unit. Needs control and valve. Cx needs to inspect lines and verify no further contamination.; ordrng 1 W11116590 (cntrl-elec)"
Andy H.
WASHER WHIRLPOOL WFW8540FW1 Called techline; ordrng 1 WPW10448876 (switch-wl)
Jim S.
RANGE KITCHEN AID KDRS483VBU01 Service number 7726847120. Per tech line they state to replace the board and user interface together; ordrng 1 WPW10116117 (swtch-memb) and 1 WPW10298120 (cntrl-elec)
Jim S.
REFRIGERATOR KITCHENAID KRFF707ESS00 Display shutting down and customer states that the fresh food fan was making noise; ordrng 1 W10389152 (support) and 1 W10633627 (motor-evap) and 1 W10807590 (cntrl-elec) and 1 W11089931 (panel-ui)
Joe M.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Water has sank in unit causing it to burn the wire connecting the control and console. Ordering control and console because they are fried.; ordrng 1 W10899392 (wire) and 1 W11157079 (console)
Andy H.
REFRIGERATOR WHIRLPOOL MZD2766GEW Not cool need time to defrost unit ; ordrng 1 61003990 (sub 61005988)
John B.
REFRIGERATOR KITCHENAID KBFN506ESS00 "The freezer section is not defrosting, could not put it in the computer defrost. Had to manually defrost it. The heater in the thermistor tested good, so did the thermal fuse. Ordering a new control.120 laborPlus parts on return ; ordrng 1 W11215550 (extension) and 1 WPW10739408 (cntrl-elec)"
John B.
RANGE MAYTAG MGS8800FZ0 "The oven display is dead, no voltage going to the control display. Instructions in the service manual say replace the power board and the display at the same time. Parts are on order.; ordrng 1 W11050556 (cntrl-elec) and 1 W11122852 (cntrl-elec)"
George Y.
RANGE WHIRLPOOL WEG750H0HZ0 Per office ok to reorder part.; ordrng 1 W10862591 (manifold) and 1 W11121923 (burnr-head)
Francisco S.
REFRIGERATOR WHIRLPOOL ARB2557CSR Checked unit found broken right hand side end cap. Ordering part and reschedule for Friday.; ordrng 1 W10874836 (endcap)
James M.
REFRIGERATOR KITCHENAID KFIV29PCMS03 Found unit with some lights in fridge not working and freezer light no working. Ordering new modules. Will return 1-14 to install ; ordrng 1 W11130208 (module FREEZER) and 2 W11174006 (module)s
Francisco S.
DISHWASHER WHIRLPOOL KDTM354ESS3 "Checked unit found water leak, after removing toe panel found chewed up drain hose elbow along with droppings.; ordrng 1 W11084165 (hose-drain)"
Hector Z.
DRYER MAYTAG MGDC465HW0 Customer rescheduled.
Hector Z.
WASHER WHIRLPOOL WFW5620HW0 "Washer doesn’t power up, it does it only through the diagnostic but doesn’t execute any test. Ordered ACU (W11322903), Console will be replace too (On hands).; ordrng 1 W11322903 (cntrl-elec)"
Francisco S.
COOKTOP WHIRLPOOL WCE55US0HB01 Maintenance guy not at location need him to identify breaker as the house has a high amount of breaker switches and they are not labeled. Cx requesting am.
Rod H.
DISHWASHER KITCHENAID KUDE70FXSS5 Won’t drainConfirmed Drain pump defective won’t turnDishwasher full of water....requires baking of water from tank; ordrng 1 WPW10531320 (drain pump)
Rod H.
REFRIGERATOR WHIRLPOOL ED20TKXDW01 No coolingConfirmed Needs start device replaced..........shortedOlder unit will need monitoring time. To verify leaks; ordrng 1 2159596 (sub 4387535)
Rod H.
OVEN JENN-AIR W120 Jennair built in oven inop only works on radiant heat no pilot lights Confirmed No operation due to shorted clock timer and meat probe and transformer ; ordrng 1 700555 (tmr clock/net) and 1 700889 (transformr) and 1 700893 (PC HOLDER AND BOARD)
Cruz B.
DRYER MAYTAG MEDC215EW0 "Need more work- found knob for timer to be broken off, cx can not use unit due to broken knob. Ordering part for unit. ; ordrng 1 WPW10185982 (timer)"
Cruz B.
WASHER WHIRLPOOL WTW8800YW0 "Needs more work- found multiple issues with this unit, water is not draining from tub, ck for codes and found f32 pump error code, pumps are locked up and not draining water out of tub, lid is not staying up it had fell down and cracked lid, top is rusted cx claims piece of paint is chipping into to wash basket when unit is agitating; ordrng 1 W10842924 (lid) and 1 WPW10358931 (hinge) and 1 WPW10358932 (hinge) and 1 WPW10391067 (top) and 1 WPW10403803 (pump-water) and 1 WPW10409079 (pump-water)"
Hector Z.
DRYER WHIRLPOOL WGD5000DW3 Customer states dryer not running. I checked the unit and I found broken timer. Ordered timer (WPW10185992) and timer knob (W10756270). Rescheduled.; ordrng 1 W10756270 (knob) and 1 WPW10185992 (timer)
Tom R.
RANGE KITCHEN AID KFGD500EWH04 "Entered diagnostics, found no error codes, running Auto Test, found F2E1. Light Bulb in Upper Cavity out, order Light Bulb. With resistance check, found Temp Probe out of range, order Temp Probe and User Interface./Light Bulb - (8009)Temp Probe - (WP7430P044-60)User Interface - (W10692424) WhiteNOTE - NO ETA ON PARTS, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 8009 (light bulb) and 1 W10692424 (panl-cntrl) and 1 WP7430P044-60 (top-oven)"
Hector Z.
WASHER WHIRLPOOL WTW7000DW4 Customer states washer not finishing the cycle. I set the unit in diagnostic and there was a F8E1 code (No fill/Long fill). I ran a manual diagnostic test and the cold water solenoid is not dispensing water. Ordered a Valve (W11220230) and rescheduled.; ordrng 1 W11220230 (valve)
Tom R.
REFIRGERATOR KITCHEN AID KRFC704FPS03 "Unit not allowing water to pass at full strength, at both IM and Door Dispense, IM functional, Water Dispense functional. Service Pointer W11394954A, order Kit W10786952.Valve - (W10786952)NOTE - NO ETA ON PART, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W10786952 (valve)"
Erick S.
WASHER MAYTAG MVWB835DW "Cycled unit and found unit leaking through center of gear case. Your case is compromised and so his rate rotor, clutch, stater. The pump is also arrested on transformer and will need to be replaced. Control board has an F3E1 air code indicating pressure full on the control. Do you know will also need a new control. Due to the State of unit and cost do not recommend to repair this unit; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10915700 (stator) and 1 W10915701 (rotor) and 1 W11112658 (cntrl-elec)"
Tom R.
REFRIGERATOR KITCHENAID KBSN608EPA01 "Found RC Door Hinge Plate bent, corrected bend, check okay. Weakness of metal warrants part replacement, order Hinge Plate./Door Hinge Plate ; ordrng 1 W10484480 (hinge-door)"
Tom R.
OVEN KITCHENAID KSDB900ESS2 "Entered diagnostics, no error codes. Ran diagnostic self test, no error found. Individual activation of components good. Temperature sensing test at 250F./Convect Fan ; ordrng 1 W11414552 (FAN-CONVCT)"
Kenneth M.
DRYER MAYTAG MEDX700XW1 "Found unit with a weak motor. Just hums and doesn't turn. Turned drum by hand and tested. Unit worked properly. Ordering new motor;ordrng 1 WPW10508324 (Motor)"
Kenneth M.
COOKTOP KITCHENAID KICU500XBL00 "Found unit with no power. Ordering new module; ordrng 1 W10857230 (Module)"
Kenneth M.
WASHER WHIRLPOOL WFW92HEFW0 Found error code for pressure system. Replaced main board and pressure switch. R ees ated unit. Main board is causing communication error. Ordering new main board and UI. Rescheduled customer for 1-9-20; ordrng 1 W11201274 (Control) and 1 W10911021 (UI)
Kenneth M.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Found unit with pantry control not working. Found water inside caused corrosion. Ordering new door and control. Also ordering g hinge and bushing. Right door not closing properly. Did not reschedule due to part availability ; (created new UIS, deleted prior attachment to UisID 227425), ordrng 1 W10815669 (Door) and 1 WPW10769076 (Control) and 1 W11159608 (Bushing) and 1 W11027248 (Hinge)"
Kevin M.
REFIRGERATOR WHIRLPOOL WRF954CIHZ00 When I arrived today I found no Freon in unit. UV dye is not allowed on this unit so I pressurized system to try and find leak. I was unable to determine where leak is. Based on how fast the unit lost Freon I recommend replacing FC evaporator and condenser. Ordering parts; 1 W10865728 (condenser) and 1 W11099748 (evaporator)
Andrew P.
REFRIGERATOR WHIRLPOOL WRS315SNHM01 Customer stated that unit was not cooling properly. Checked unit found all fans running compressor running freezer evaporator for frost pattern. I noticed that freezer evaporator fan motor was not running at full speed. Ordering new freezer evaporator motor. ; ordrng 1 WP2315549 (evap fan motor)
Andrew P.
M/W OTR WHIRLPOOL WMH75021HZ1 Cx stated unit not heating. Checked connections to mag and they were tight. Checked tco and found bad mag tco. Need to replace tco and should replace mag and diode as well. Ordering tco and diode. ; ordrng 1 W10598693 (thrmst-fix) and 1 W11256462 (diode)
Kenneth M.
RANGE WHIRLPOOL WFG320M0BS3 "Both front burners leaking gas from gas line from valve to orfice. Replacing both front office holders, ordrng 1 W11028738 (Orfice) and 1 W11050487 (Orfice) and 1 WPW10339442 (Knob)"
Kevin M.
DRYER - GAS WHIRLPOOL WGD95HEDC0 Moisture sensors had come off of lint housing and clothes got caught on it and further damaged housing. Unit needs lint duct housing. Ordering part. ; ordrng 1 W10906551 (moisture sensor kit)
Randy C.
REFRIGERATOR KITCHENAID KSC23C8EYY02 Frozen over in bottom fridge section. Also frozen at the ice maker dispenser. Will need new control. Frozen over needs to be defrosted requesting double labor for defrosting ice on return visit; 1 W10316760 (thermistor) and 1 W11130210 (door-ice) and 1 WPW10235503 (cntrl-elec) and 1 WPW10453428 (fan-scroll)
Randy C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Not cooling upon arrival on both sides. Sealed system failure. No cool at all both compartments; ordrng 1 W11209866 (compressor) and 1 WPW10270394 (cover-back) and 1 WPW10313899 (evaporator)
Randy C.
MICOWAVE WHIRLPOOL WMH54521JZ0 Found broken wire after removing unit and cabinet off microwave. Broken wire coming from transformer; ordrng 1 W11371266 (TRANSFORMER )
Jonathan C.
WASHER MAYTAG MVWB835DW4 Found lid lock bad ; ordrng 1 W10787878 (latch)
Raymond H.
WASHER WHIRLPOOL WTW5000DW0 "Tried to remove washplate sized to gearcase, all rusted. Need basket tub and washplate.; ordrng 1 W10752283 (washplate) and 1 W10752719 (basket) and 1 W11219115 (TUB)"
Joe M.
REFRIGERATOR WHIRLPOOL WRV976FDEM00 Found when unplugging control in deli drawer unit began to function as designed. Customer is going to do job themselves.
Joe M.
REFRIGERATOR KITCHENAID KSRS25ILWH02 Water valve was defective. Ordering valve. ; ordrng 1 W10408179 (water vavle asm)
Erick S.
REFRIGERATOR WHIRLPOOL WHIRLPOOL Customer is paying to repair unit. Unit is registered causing compression not to turn on. Unit will need new relay; ordrng 1 WPW10448874 (start-dev)
George Y.
WASHER WHIRLPOOL WTW4616FW Customer not home ok to reschedule per office .
Jim S.
REFRIGERATOR KITCHENAID KRFF707ESS00 Fresh food evaporator is frosting up. The three way valve failed in test 4; ordrng 1 W11094466 (valve) and 1 WPW10143759 (dryer)
Cesar H.
WASHER MAYTAG MVWX655DW0 Previous company damaged basket (per customer) when they where banging on the wash plate with a hammer. Previous company took basket and has not returned with one. Per inventory we have one in stock and it is being brought down on Tuesday 1/7/20 ; schdld next appmnt for 1/8 WED !
Kenneth M.
RANGE GE JT3800DH7BB "Check connection at bridge board. And incoming voltage. 120 to K203 change bridge board if voltage is present. Make sure 240 at junction box. Did not reschedule due to part availability ; (created new UIS, deleted prior attachment to UisID 226577), ordrng 1 WB27X32624 (Control) and 1 WB27X32625 (Relay board) and 1 WB27X32626 (Board) and 1 WB56X32647 (Control panel) and 1 WB27X25692 (Bridge)"
Cesar H.
DISHWASHER KITCHENAID KDPM354GPS0 Found leak from motor to sump. Tate in the hose connecting the 2. rerouted for sump ; ordrng 1 W10805015 (pump&motor)
Kevin M.
WASHER ROPER RTW4516FW2 "Unit leaking and making noise during cycle. I found that the belt is slipping causing noise and drain hose has separated at one of the seams causing leak. Unit needs drain hose, cam and belt. Ordering parts. Customer will have receipt on return. ; ordrng 1 W10721967 (drive pulley) and 1 W11244231 (hose) and 1 WPW10006384 (drive belt)"
Kevin M.
DISHWASHER KITCHENAID KDTE204GPS0 Door not staying shut. I removed and replaced door latch and door still is not staying shut. Something is tweaked. Might be hinges. Ordering door hinges. Allow 1 1/2 hours. ; ordrng 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge)
Raymond H.
REFRIGERATOR JENN-AIR JS48NXFXDE01 "Upon arrival 7nit not making ice. Found seized ice maker motor. Ice maker shows with RJ. Need that ice maker. Tried replacing module with 2 truck stock ice makers, those ice makers were defective. Need pre I’d ice maker.; used 2 4317943 (ICEMAKER) from stock"
Raymond H.
REFRIGERATOR KITCHENAID KBSD602ESS01 "Upon arrival right front wheel broken. Needs base assembly, spoke with rich, rich will run call with RH. Make 3 call count. Rich ordered parts.; saved tckt"
James M.
DRYER MAYTAG MGDB835DW4 Unit has damaged threads on gas valve hookup. Gas line will not screw onto valve. Ordering new valve assembly. Will return 1-10 to install. ; ordrng 1 WPW10118347 (gas valve)
Michael M.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Removed and replaced side adapter harness W11170612Rebooted unit and lights now op as designed. Unit is blowing cold air and ops as designed.Cx is now happy all operations are normal. Advised cx wait 24 hours for ice production.$240 laborCollected 963.18 by check #549Job complete
Michael M.
WASHER MAYTAG MHW6630HC0 Removed top panel. Replaced soap dispenser housing W11316600 Found no indication of leaking water inside or under unit.Ran unit through auto service test with top removed. Passed all cycles as designed and there is no leaks anywhere under or around the unit.nall ops are normal at this time. Job complete
Patrick C.
WASHER SPEEDQUEEN AWN432SP113TW04 Found the unit leaking. Checked out filled on the highest setting. The stand pipe where the water drains into is clogged. Customer needs to call plumber to get fixed
Patrick C.
DRYER - GAS ELECTROLUX EFMG617SIW Removed and talked gril assembly. Tested unit.all ops checked good.
Michael M.
DISHWASHER WHIRLPOOL KDFE104HPS0 Cx states the door does not close and latch. Tech finds the units door says forward and has been hyper extended. Took quick pic. Showed cx issueAdjusted DW door by bending door hinges straight again. Door now closes and latches as designed. Took quick picAdvised cx if called back for same issue service fee and labor will be charged. All ops are as designed with no issues. Job complete
Andy H.
WASHER MAYTAG MVWB765FW3 "Not filling, replaced water valve and tested unit working properly"
Patrick C.
DRYER MAYTAG MGDB835DC4 Found noise to the unit still. Changed the blower and repair kit. Tested unit. All ops checked good
Andy H.
REFRIGERATOR KITCHENAID KRFC704FPS03 "Not dispensing and shelf has a crack , replaced shelf and tested unit working properly"
Andy H.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "No cool, replaced compressor and evaporator coil tested unit working properly"
Andy H.
WASHER MAYTAG MVWC565FW2 "Not spinning, replaced motor and tested unit working properly"
Patrick C.
REFIRGERATOR GENERAL ELECTRIC PFE29PSDSS Removed and replaced fans. Tested unit. All ops checked good
Kenneth M.
DISHWASHER KITCHENAID KDFE104DBL2 Installed sump assem and tested unit. Unit is now working properly. Customer approves functions at this time.
Patrick C.
OVEN WHIRLPOOL WOC54EC7HS01 Removed and replaced ui and control. Tested unit. All ops checked good
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Found unit rattling. Found the cardboard under condenser was rattling on the floor. Lifted the front if fridge and tested unit. Unit is now working properly. Customer approves.
Kenneth M.
WASHER MAYTAG MVWB980BW0 Installed hub and bearing and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 I stalled control and UI Tested unit. Unit is now working properly. Customer approves function at this time.
Patrick C.
REFRIGERATOR WHIRLPOOL WRS325SDHZ No cool. The compressor hot to the touch and gettin 1.8 amp draw. Needs new compressor ; ordrng 1 W10507884 (compressor)
Kenneth M.
REFRIGERATOR FRIGIDAIRE FFSS2615TE2 "Found water leaking from water valve. Replaced water valve and tested unit. Unit is now working properly. Customer approves function at this time. ; (created new UIS, deleted prior attachment to UisID 227057)"
Patrick C.
DISHWASHER MAYTAG MDB4949SHZ0 Part was defective ; ordrng 1 WPW10591570 (pump&motor)
Patrick C.
WASHER MAYTAG MVWB855DC3 Found the unit having issues with no washing. Needs agitator and cap ; saved tckt
Cesar H.
WASHER WHIRLPOOL WTW4816FW2 "Per customer unit got stuck on rinse with the pump on and lid locked for a couple hrs. They where able to press the pause button and unit stopped and unlocked to get clothing out, they then closed the lid and pressed start unit locked lid and turned pump back on and stayed for another 20 min per customer, at that point they unplugged unit. I plugged it back in and lid was locked and pump came on rinse light and locked light where on I held cancel button and it all shut down. No codes recorded ran a test cycle tested fine and ran a load of wash from beginning to end with no problem. Customer continued to wash all day and unit functioned properly"
Patrick C.
REFIRGERATOR FRIGIDAIRE FFSS2614QS Found the dispenser motor not working properly. Jammed and won’t rotate ; rqstng P&A on 1 242221501 (motor-auger)
Andy H.
DISHWASHER WHIRLPOOL WDTA50SAHV0 "No power, ; ordrng 1 W10897413 (console) and 1 W10904714 (cntrl-elec)"
Cesar H.
OVEN WHIRLPOOL WEG745H0FS0 Flame was high on burner simmer was the same as a medium adjusted burner at valves all checked good
Andy H.
WASHER WHIRLPOOL WTW5000DW1 Needs motor ; ordrng 1 W11283592 (motor-drve)
Andy H.
MICROWAVE KITCHENAID KOCE507ESS07 No heat; ordrng 1 W10217711 (inverter) and 1 W11241293 (harns-wire) and 1 W11346197MAGTUBE (W11346197)
Cesar H.
DISHWASHER WHIRLPOOL WDF520PADB7 Door seal popped out on the front left causing a leak reseated seal all checked good
Cesar H.
REFRIGERATOR WHIRLPOOL WRF560SEYM04 Right hand fresh food door broke at lower hinge parts cost LW10413519 $450.98 WPW10397055 $20.37 WPW10470155 $4.46 labor $180 decline collected $115
Cesar H.
DRYER - ELECTRIC WHIRLPOOL WGD5000DW3 Door strike came off causing door not to stay closed during the drying cycle and unit not to run. Customer had the strike that fell off part was not damaged had to bend back mounting pin to reinstall strike after strike was reinstalled I tested unit all checked good
Cesar H.
DRYER MAYTAG MGDC465HW0 Found failed fuse ohms open causing unit not to heat replaced failed fuse unit tested good
Tom R.
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer recently moved in to home, found water shut off under sink. Opened valve, ran unit, check okay. Customer instruct, informed customer of OWI and self diagnosing system, check okay. No damage to unit or home from tech, job complete."
Kevin M.
WASHER MAYTAG MHW5500FW1 Unit leaking during cycle. I tested unit and found rear screw clamp on back side of door boot loose causing small drip through out cycle. I tightened screw clamp and water tested unit. All tests good.
Kevin M.
WASHER MAYTAG MVWB835DW4 Unit stopped mid cycle. I found unit giving overloaded code even when not over loaded. I found loose rotor causing false over loaded code. I tightened loose rotor. Tested unit with load of towels. All tests good.
Raymond H.
RANGE WHIRLPOOL WFG520S0FS0 Upon arrival cx states a knob is loose. Tested and found cracked cooktop knob. Manifold works as designed. Informed cx they need to buy a new knob. Warranty does not cover cosmetic replacements.
Raymond H.
WASHER MAYTAG MVWC565FW1 "Installed control and tested, unit functions as designed."
Jonathan C.
REFRIGERATOR FRIGIDAIRE FFHT1514TW Found light not getting voltage replaced control box tested working to spec
Joe M.
FREEZER WHIRLPOOL KRFC300ESS01 Replaced part unit is now functioning as designed. Job complete.
Leon M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 After running diagnostic, check unit working properly as designed.
Leon M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Replaced ice maker and water valve.After running diagnostic check,unit working properly as designed
Leon M.
OVEN WHIRLPOOL WFG320M0BW2 Cx states unit is not heating up on bake mode.Replaced bake ignitor.After running diagnostic check, unit working properly as designed
Darren A.
REFRIGERATOR KITCHENAID KRFC302ESS00 "Cabinet leak, no repair possible. "
Darren A.
DRYER AMANA NED4655EW1 "Found belt had jumped off during cycle (frayed) LH roller nearly seized, installed refresh kit, checks out okay.; used 1 4392065 (DRYER REPAIR KIT) from stock"
Leon M.
WASHER MAYTAG MHW6630HW0 Cx states unit is not working properly.Cx states that unit has a water leak.Replaced bellow and pump water.After running diagnostic check , unit working properly as designed.
Jim S.
COOKTOP WHIRLPOOL WFG505M0BW2 Replaced module and harness. Unit testedok
Dane K.
WASHER MAYTAG MHW8630HC0 Upon arrival of the unit was making a clunking noise. Found drain pump making noise. Removed and replaced pump and tested unit. Unit functions normal now
Raymond H.
OVEN KITCHENAID KEBS207SSS04 "Upon arrival unit lower door won’t shut properly. Found weak hinge springs. Replaced hinges and tested, unit functions as designed. "
Dane K.
WASHER MAYTAG MVWB835DW0 Upon arrival the unit would not agitate. Found the wash plate striped. Removed and replaced wash plate and tested unit. Unit functions normal now ; used 1 W10902814 (WASHPLATE) from stock
Dane K.
DRYER WHIRLPOOL WGD7300DW1 Upon arrival the unit was giving an F3E1 exhaust for Mr. fault code. Took resistance from the P 14 connector and the resistance was perfect. Check continuity the ground to test the harness. Everything checked fine. Unit needs a new control board. Quoted customer on control board customer declined estimate.
Danny G.
WASHER WHIRLPOOL WTW4955HW1 Unit is stating a cycle Found faulty door latch Replaced door latch Reinstall washer and calibrated Ran a self test cycle and unit completed with no issues and no leaks Unit is now working properly