Near Burbank, CA 91506
Raymond
Job Details: 08/09/2018
MAYTAG WASHER MVWB755DW0 Replaced unit and tested, unit displays a switch mismatch code. Parts defective, need console board and door latch.; ordrng 1 W10810403 (lid lock assy) and 1 W10812424 (cntrl-elec) and 1 W10914560 (console), Replaced unit and tested, unit displays a switch mismatch code. Parts defective, need console board and door latch.; ordrng 1 W10810403 (lid lock assy) and 1 W10812424 (cntrl-elec) and 1 W10914560 (console),Replaced control and console. Tested unit unit functions as designed. Did not need lid lock. Job Cmpltd.
Near Los Angeles, CA 91406
Raymond
Job Details: 08/09/2018
WHIRLPOOL REFRIGERATOR WRF736SDAM14 Tested and found ice maker not cycling and burn marks on the control. UI also not functions with all switches. Needs UI, control and ice maker. 1 W10854027 (cntrl-elec) and 1 W10865869 (cntrl-elec) and 1 W11188383 (ICE MAKER), Upon removing foot panel noticed there was damage to the flooring around the unit. Upon further inspection found and documented the unit had sunk into the linoleum and is not easily accessible, , with the feet all the way up they are still on the ground. Replaced ice maker and tested unit, unit filled with water. Did not need the controls after all.
Near Los Angeles, CA 91406
Raymond
Job Details: 08/09/2018
AMANA REFRIGERATOR ASD2575BRW01 Upon arrival filter housing cover broke off. Needs housing.; ordrng 1 W10862460 (housing), Replaced housing. Tested unit. Unit functions normal now.; Job Cmpltd
Near Los Angeles, CA 91344
Raymond
Job Details: 08/09/2018
WHIRLPOOL REFRIGERATOR WRF560SEYM05 Upon arrival drain tube iced over. Defrosted drain tube and repaired duck bill. Tested unit. Unit functions as designed
Near Lancaster, CA 93536
Patrick
Job Details: 08/09/2018
WHIRLPOOL REFRIGERATOR WRX735SDBM04 Found the unit not making ice. I checked the ops and ice maker is cycling but doesn’t fill. Sounds like it is. Found the fill cup and tube for ice maker filled with ice. Needs new valve and ice maker ; ordrng 1 W11043013 (valve), Removed and replaced parts. Only had one ice maker with me. Guide needs to be ordered. Bin will not shut ; ordrng 1 WPW10194032 (glide), Removed and replaced parts tested unit all ops checked good ; Job Cmpltd
Near Palmdale, CA 93551
Patrick
Job Details: 08/09/2018
kitchenaid dishwasher KDTE254ESS2 Found the top rack falling down needs new adjuster. Physically broken. Also the tracks need replaced with upgraded ones ; ordrng 1 W11259785 (TRACK) and 1 W11259786 (TRACK) and 2 WPW10546503 (adjuster)s, Removed and replaced parts.tested unit. All ops checked good
Near Palmdale, CA 93552
Patrick
Job Details: 08/09/2018
whirlpool refrigerator WRX735SDHZ00 Freezing items in the fridge section. Temp setting set to recommended. Unit is 37 degrees inside at time of service. Instructed on proper loading of the fridge. Do not block vent. It was blocked when I arrived. Also to keep all produce in bags with humidity set to low. Having issues with deli drawer it gets stuck and doesn’t open like the other one does ; ordrng 1 W11257202 (PAN DELI) and 1 WPW10345310 (shelf-glas),emoved and replaced parts tested unit. All ops checked good
Near Pismo Beach, CA 93449
Andrew
Job Details: 08/09/2018
frigidaire dishwasher FPID2497RF5A customer stated unit leaking in front and underneath. Pulled unit out and ran unit for 20 minutes and there were no leaks anywhere. Checked all hoses to make sure they were tight and door gasket was good and and had good seal. Reinstalled unit and leveled unit as best I could. Floor is uneven. Unit also has no air gap and drain hose is not looped. Instructed to have plumber come out and secure unit with brackets and to loop drain hose. Unit working fine and not leaking. Showed Customer that there was no water in floor.
Near Santa Maria, CA 93458
Andrew
Job Details: 08/09/2018
whirlpool washer WTW5000DW Fund unit with Pts button not always engaging thus not allowing unit to start or sometimes cancelling cycle. Ordering new cntrl elec. ; ordrng 1 W11116590 (cntrl-elec), Removed and replaced control board. Ran unit thru test cycle. Unit functions ok
Near Santa Maria, CA 93455
Andrew
Job Details: 08/09/2018
maytag washer MVWX655DW0 unit not spinning correctly. Ran through manual testing and found spin cycle to be spinning to fast do to possible bad actuator and cam. Ordering both parts; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator), Unit was outside on porch and could not test. Installed drive pulley and actuator
Near Oxnard, CA 93030
Jesus
Job Details: 08/09/2018
WHIRLPOOL DISHWASHER WDTA50SAHZ0 Customer states that unit is not drying dishes. Checked unit and no error codes found. Ran diagnostics and passed. Advised customer of proper use and to make sure she uses rinse aid. Water to unit is now hot enough. Unit need to be conditioned using affresh tablets. Advice customer to read her user care and guide for more information. Unit is working as designed
Near Oxnard, CA 93036
Jesus
Job Details: 08/09/2018
Customer states that unit is not cooling. Checked unit and got temperatures need to replace the thermostat. Ordered part. Freezer temp. 21 F/-6 C Refrigerator temp 44 F/7 C. ordrng 1 W10866230 (thermostat). Removed cover and thermostat. Installed new thermostat and assembled unit. Unit is working as design.;
Near Thousand Oaks, CA 91362
Jesus
Job Details: 08/09/2018
WHIRLPOOL OVEN WFG525S0HZ0 Customer states that unit door is broken. Checked unit and found the right side door broken. Customer want trim installed. The right part for this unit is WPW10310922. Removed trim and installed new trim. Unit is working as design
Near Thousand Oaks, CA 91320
Jesus
Job Details: 08/09/2018
MAYTAG WASHER MVWB765FW2 Customer states that unit has error code. Checked unit and ran diagnostics found error code. Ran manual tested and found the valve not working. Removed UI and valve. Installed new valve F3-E2 inlet water temp faultF8-E1 long fillF0-E4. Spin limited by water temperature
Near Fillmore, CA 93015
Aaron
Job Details: 08/09/2018
maytag washer MVWX655DW0 Unit not spinning and draining , lid lock was not engaging , replaced W10404050 (LID LOCK) tested ops normal
Near Simi Valley, CA 93065
Aaron
Job Details: 08/09/2018
WHIRLPOOL REFRIGERATOR WRF757SDEH01 Unit led lights are flickering reset the refrigerator unit is still doing it connections on the door switches good ordered light board, also fresh food evaporator is icing up as well ordered the evaporator harness ; ordrng 1 W10830288 (cntrl-elec) and 1 W11033168 (harns-wire), Replaced the parts listed tested operations after repair , ops normal and lights are not flickering working as designed.
Near Los Angeles, CA 90272
Isidore
Job Details: 08/09/2018
MAYTAG WASHER MAH5500BWQ Found and verified no cold water going in past water valve WP22003245, water valve ordered.; ordrng 1 WP22003245 (valve 94.61)Wrong part ordered reordered part WP22003834; ordrng 1 WP22003834 (water valv 81.46) Reordering water valve WP22003834 solenoid damaged/ broken off, Box looks ok tape aged maybe repacked?Removed front panel, top panel and old water valve. Installed new Water valve, reinstalled front and top panels .Test for leaks ok , test for cold and hot water ok and washer operation ok at this time
Near Los Angeles, CA 90272
Isidore
Job Details: 08/09/2018
KITCHENAID REFRIGERATOR KRFC302ESS00 Mullion came off left door removed and reinstalled test ok at this time.
Near Los Angeles, CA 90068
Isidore
Job Details: 08/09/2018
KITCHENAID OVEN KEBS208SWH00 Turn off breakers, Removed oven doors, front control panel and old appliance manager. Installed new appliance manager, reinstalled front control panel WPW10119142 and oven doors. Test oven operation at 350 degrees F. Ok at this time.
Near Baldwin Park, CA 91706
Stephen
Job Details: 08/09/2018
MAYTAG WASHER WTW4815EW1 Ran diagnostics. Had f7e6 error code. Cleared error code. Found capacitor plug loose. Recrimped terminals. Reconnected capacitor plug.Ran calibration, auto test cycle- passed. Ran manual test cycle- passed. Fills, agitates, drains, rinses, & spins properly. Advised not to use powder detergent.
Near El Monte, CA 91733
Stephen
Job Details: 08/09/2018
WHIRLPOOL WASHER WFW70HEBW2 Unit in metal storage building.Ran diagnostics . Had f3e1, f9e1 error codes. Cleared air trap. Found pump not running. Replaced drain pump. Ran quick test cycle. Fills, washes, drains, rinses,& spins properly. Advised to use less detergent. Complete.
Near Azusa, CA 91702
Stephen
Job Details: 08/09/2018
maytag microwave MMV5219DS1 Ran diagnostics. Had door open error when door is closed. Found interlock switch(es) worn. Needs interlocks, switches. Replaced interlocks, interlock switches. Load tested ok. Heating, turntable motor, blowers , keypad, lights are working properly.
Near West Covina, CA 91790
Stephen
Job Details: 08/09/2018
KITCHENAID REFRIGERATOR KFCS22EVMS8 Found ice drawer slides not pulling out all the way. Unstuck slides. Ice drawer is sliding in/ out properly. FC door is sliding in/ out properly. Complete.
Near Rancho Cucamonga, CA 91737
Tyler
Job Details: 08/09/2018
WHIRLPOOL REFRIGERATOR KRFC704FBS01 the unit is making noise when ice maker is cycling. Found water pressure is too high to unit. Customer is upset Howard’s told them this is the new Bella not the discontinued Bella. Customer said they areTaking unit back to Howard’s
Near Glendora, CA 91741
Tyler
Job Details: 08/09/2018
amana dishwasher ADB1500ADS3 dishwasher is not working. Removed and replaced sump assembly tested all works good at this time. used 1 W10902307 (pump&motor)
Near Glendora, CA 91740
Tyler
Job Details: 08/09/2018
whirlpool washer MLG2000AWW the fabric softener is not dispensing. Found dispenser clogged. Fixed and tested all works good at this time.
Near Pomona, CA 91768
Tyler
Job Details: 08/09/2018
whirlpool washer WFW7590FW0 unit is making noise and will not spin. Found rotor bolt has broken off in basket and rotor is cracked all the way around. Ordering 1 WPW10253477 (screw) and 1 WPW10453673 (rotor) and 1 WPW10737541 (tub-outer), Removed and replaced outer tub and rotor
Near Moreno Valley, CA 92555
Kevin
Job Details: 08/09/2018
whirlpool refrigerator WRF767SDEM01 Unit froze over in RC evaporator. I optimized thermistor and changed defrost cycle to basic instead of adaptive. Customer will defrost unit to get rid of any remaining ice. Doors are sealing properly and thermistors are not shorted or open. All tests good.
Near Fontana, CA 92336
Kevin
Job Details: 08/09/2018
whirlpool washer WTW7000DW0 Unit making noise in agitation. I found worn slider causing excessive noise. Removed and replaced slider. Tested unit. All tests good. ; used 1 W10734521 (SLIDER)
Near Fresno, CA 93711
Ethan Shrum
Job Details: 08/09/2018
WHIRLPOOL FREEZER KRSF505ESS01 On arriving to the customers home from a customer thermistor in control was bad replaced tested checked unit thoroughly also customer was concerned about the ice tasting funny contact a whirl pool or pool instructed me that nothing inside the unit will make two units water taste funny besides different product it is inside the unit such as meats vegetables and things of the sort etc
Near Clovis, CA 93619
Bill
Job Details: 08/09/2018
maytag dryer MEDC555DW2 Upon arriving to the customers home customer stated that the unit was making a funny noise down the dryer needed the dryer repair kit 4392065 replace parts tested unit checks good
Near Sanger, CA 93657
Ethan Shrum
Job Details: 08/09/2018
whirlpool washer NTW4516FW2 On arriving to the customers home customer stated unit was not functioning properly put unit into diagnostics found unit to have an auto fill Longfill put unit into manual mode and tested all functions of unit found unit to have clogged water valves for you to clean water valves tested unit unit checks good
Near Sanger, CA 93657
Ethan Shrum
Job Details: 08/09/2018
whirlpool dryer WED4815EW1 Upon arriving to the customers home customer stated unit will turn on but would not drive tested customers wall outlet customers outlet was not getting 240 v that’s why unit was not drying. referred customer to electrician.
Near Fresno, CA 93727
Ethan Shrum
Job Details: 08/09/2018
WHIRLPOOL WASHER WTW4900BW Upon arriving to the customers home customer stated unit made a loud noise. sound is coming from Cam pulley on the bottom of unit to be loose tighten cam pulley job is complete;
Near Fresno, CA 93727
Ethan Shrum
Job Details: 08/08/2018
WHIRLPOOL WASHER WTW4900BW Upon arriving to the customers home customer stated unit made a loud noise sound Campoli on the bottom of unit to be loose tighten can pull job is complete
Near Fresno, CA 93720
Ethan Shrum
Job Details: 08/08/2018
maytag dryer MVWC415EW Upon arriving to the customers home customer stated that the unit was bouncing around a lot found customer suspension rods to be bad replaced W10780044 tested and checked all ops normal
Near Clovis, CA 93619
Ethan Shrum
Job Details: 08/08/2018
whirlpool refrigerator GI0FSAXVY011 Upon arriving to the customers home found light switch was bad in freezer compartment replaced and tested
Near Clovis, CA 93619
Ethan Shrum
Job Details: 08/08/2018
KITCHENAID REFRIGERATOR KRFC604FSS01 Call riving to the customers home customer said the unit got dropped off yesterday never cooled found the compressor had a dead leg I did let customer know we would have to order parts customer is very very unhappy in this contacting Best Buy to have the unit exchange said this is the second time this is happened to him in less than a month he is not happy he is contacting Best Buy job complete what did i just say to him
Near Madera, CA 93638
Douglas
Job Details: 08/08/2018
MAYTAG REFRIGERATOR MFI2269DRM01 Icemaker not functioning properly removed and replaced ice maker W10882923 unit cycled and filled the unit working properly.
Near Escalon, CA 95320
William
Job Details: 08/08/2018
MAYTAG WASHER MHW5100DW0 Unit has warn bearings & seals leaking water , shocks weak. looks like they could break anytime Ordering part#W10820070, wash basket assy. 10 yr warr; part#WPW10261492, shocks $199.72, Call needs autho, repairs exceeding unit cost.will need helper on call; ordrng 1 W10820070 (wash basket assy.) and 1 WPW10261492 (shock absorber), Replaced broken shock & wash basket assy into unit, I then tested unit in a diagnostic test mode it completed wash, drain, spin, lock and unlocked, ck for codes found none as well no leaks, unit is working as designed
Near Oakdale, CA 95361
William
Job Details: 08/08/2018
KITCHENAID REFRIGERATOR KRMF606ESS01 Found segments missing from you are you display for ice cubes icon.; ordrng 1 W11043015 (panel-ui), Wrong part on work order and wrong part shipped, re- order correct part for job. Part #W10894103 ordered.; ordrng 1 W10894103 (cntrl-elec), Replaced dispenser ui brd, icon Tested ok, recaled water dispenser fill.dispenser functions tested ok;
Near Riverbank, CA 95367
William
Job Details: 08/08/2018
WHIRLPOOL REFRIGERATOR WRS325FDAM04 Found ice maker fill tube frozen with ice, found water dripping at fill tube, ordered water valve for unit; ordrng 1 WPW10179146 (valve-inlt), Replaced water valve, defrosted fill tub, tested water valve function, cycled ice maker, units ice maker tested ok
Near Manteca, CA 95336
Cruz
Job Details: 08/08/2018
WHIRLPOOL REFRIGERATOR WRF736SDAM10 installed new part (ice maker) into unit. I then found a secondary issue with unit, found dual inlet water valve to be bad over flowing mold, ordering dual water valve. ; ordrng 1 WPW10341329 (water valve assy), nstalled new part (valve water) into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working fine as designed
Near Modesto, CA 95358
Cruz
Job Details: 08/08/2018
KITCHENAID OVEN KSEG700ESS2 File # 7721909787 Brittany from wp tp document this statement. Cx did not want tech to diagnose unit because cx stated that the Aqua lift is not working properly, stains are not coming off, wp sent kit to cx, cx stated that kit did work, cx stated that they read manual, cx is not happy with unit because it does not self clean. Cx want tech to document not to diagnose. ; Job Cmpltd,
Near Ceres, CA 95307
Cruz
Job Details: 08/08/2018
WHIRLPOOL WASHER MVWB765FW1 Unit is displaying LF error code. Water will not enter tub, ordering water inlet valve for unit. ; ordrng 1 W11165546 (WATER INLET VALVE ), Installed new part (valve water) into unit. I then put unit into a diagnostic test mode it completed wash drain spin lock and unlocked, ck for codes found none as well no leaks, unit is working as designed
Near Chowchilla, CA 93610
Douglas
Job Details: 08/08/2018
FRIGIDAIRE REFRIGERATOR FFHB2740PS9A User interface display is burning out only displaying half of each number removed and replaced user interface 242058229 unit is working properly
Near Merced, CA 95348
Douglas
Job Details: 08/08/2018
maytag dryer MVWX655DW1 Sr 7722624909 called techline talked to Kevin let Kevin know the issue unit is dispensing softener on first rinse and set to second per owners manual Kevin stated since there’s no current error codes unit is operating properly called back to techline 7722625208 techline there stated there’s nothing more they can do for the unit techline said customer can call and speak to customer service whirlpool
Near Madera, CA 93638
Douglas
Job Details: 08/08/2018
maytag refrigerator MFI2269DRM01 Icemaker not functioning properly removed and replaced ice maker W10882923 unit cycled and filled the unit working properly.
Near Chowchilla, CA 93610
Douglas
Job Details: 08/08/2018
maytag dishwasher MDB4949SDZ0 Unit not filling with water water valve not actuating also control not operating properly ordering water valve and in control; ordrng 1 W10906430 (cntrl-elec) and 1 WPW10327249 (water intake valve), Removed and replaced control unit is now filling in washing properly.
Near Victorville, CA 92392
Chris
Job Details: 08/08/2018
whirlpool refrigerator WRT541SZDW00 refrigerator is now not cooling. On return visit found compressor grounded out there for not cooling refrigerator.Talk to Rich he’s ordering compressor start device. On return visit Replaced compressor and then put the system into a vacuum. Then added 4.9 ounces of R- 134A refrigerant. Compressor is now running and refrigerator is starting to cool.
Near Victorville, CA 92395
Chris
Job Details: 08/08/2018
whirlpol refrigerator WRX735SDBM02 Gasket on the right side refrigerator door has torn and now falling apart. Ordered gasket return on Friday ; ordrng 1 W10830274 (gasket-fip), On return visit replaced Defective gasket on right side of Refrigerator door.
Near Fresno, CA 93706
Chase
Job Details: 08/08/2018
whirlpool washer WTW8500DC2 F2e1,f5e2, displayed on board.Stuck key and lid lock errors. Performed keypad test and lid lock test. Both components test good at time of visit. Silicone grime from protective plastic on console maybe source of stuck key error. Cleaned off silicone grime. Unit testing good at time of visit.
Near Fresno, CA 93710
Timothy
Job Details: 08/08/2018
WHIRLPOOL REFRIGERATOR WRX988SIBM Inspected the unit and found the RC evaporator frosted up. Customer states the unit has done this before and a part was replaced. Unit needs a new harness/fan assembly.; ordrng 1 W11087438 (motor-evap), Ensured the evaporator was properly seated and the cover installed to avoid air migration. Cabinet is sealed to the liner.
Near Santa Maria, CA 93455
James
Job Details: 08/08/2018
WHIRLPOOL REFRIGERATOR KRFC300ESS Customer stated unit made crackling sound when compressor kicked on. Found tape on back of unit making crackling noises when air passed by it. Removed old tape and resecured water lines. Unit now not making noises, is working properly. Customer approves and is relieved.
Near Santa Ynez, CA 93460
James
Job Details: 08/08/2018
Found unit with water filter stuck in housing. Unable to remove filter from housing without damaging housing. Ordering new housing. Will return Friday 8-12 to install. Quoted and collected in full; ordrng 1 W11194438 (FILTER HOUSING), Removed old filter housing and installed new housing. Filter now works as intended. No dents, dings, or blemishes on or around unit.
Near Arroyo Grande, CA 93420
James
Job Details: 08/08/2018
Unit makes loud rattling noises during operation. Ordering new blower assembly and blower wheel. Unit also has vibration during cycle caused by roller deterioration. Ordering new rollers and pulley; ordrng 5 134715900 (roller)s and 1 134793500 (idler arm) and 1 5304505339 (blower assembly) and 1 5304513609 (BLOWER WHEEL), Replaced roller, idler arm, blower assembly and blower wheel. Unit now functions as intended. No dents, dings, or blemishes on or around unit.
Near Nipomo, CA 93444
James
Job Details: 08/08/2018
JENNAIR REFRIGERATOR JFC2290VEM8 Found unit with interior water dispenser getting stuck and sometimes not shutting off. Checked switch and found it to be sloppy. Removed switch cleaned and reinstalled switch. Unit is now functioning as intended. Customer stated they wanted to test it for the weekend before possibly ordering new switch. Quoted service and customer will decide if they want to change out switch over weekend. Switch part number 12575502
Near Tulare, CA 93274
Enrique
Job Details: 08/08/2018
whirlpool washer WTW5000DW1 tub rocking excessively I will need the gearcase , washplate , and hub . ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752283 (washplate), Replaced the drive hub , drive pulley and washplate . Performed calibration , tested the washer on drain/spin cycle . All functions checked normal at time of service . No leaks .
Near Tulare, CA 93274
Enrique
Job Details: 08/08/2018
whirlpool refrigerator WRF736SDAM13 ice maker not producing ice . In diagnostics , found e2 error code , motor lost position . Need new ice maker . ; ordrng 1 WPW10764668 (ice maker), Replaced the ice maker . All in the refrigerator checked normal at time of service . No leaks .
Near Visalia, CA 93291
Enrique
Job Details: 08/08/2018
whirlpool refrigerator WRF767SDEM01 lights in the unit not working . I found a shorted light central electric . Installed new control W10830288. Now the lights work as designed
Near Hanford, CA 93230
Enrique
Job Details: 08/08/2018
whirlpool dishwasher WDF130PAHW0 unit fill and drain . In diagnostics found 4-3 error code = faulty wash motor . Installed new motor W10888591. Performed calibration . All functions checked normal at time of service . No leaks
Near Hanford, CA 93230
Enrique
Job Details: 08/08/2018
maytag washer MVWB855DC2 unit displaying LF error code . Also continues to drip water into tub . I installed new inlet valve W11165546. Ran a rinse/spin cycle test . All functions checked normal at time of service . No leaks.
Near Avenal, CA 93204
Enrique
Job Details: 08/08/2018
whirlpool dryer WED49STBW1 Door won’t stay closed. I found the catch and door switch were broken . I Installed the catch and door switch . All functions checked normal at time of service . ; used 1 WPW10569603 (SWITCH-DOR)
Near Shafter, CA 93263
Erick
Job Details: 08/08/2018
WHIRLPOOL OVEN RBS305PRS00 Uni has f5 erro indicating door lock error. Accessed latch and found uninstalled and a large screw going down the middle of motor not allowing to engage. Removed screw, retested it and motor latch is now engaging. Unit will need new latch; ordrng 1 WP9760889 (latch-door), Installed new parts on unit. Retested it and unit is now heating and cycling with no errors.
Near Tulare, CA 93274
Erick
Job Details: 08/08/2018
FRIGIDAIRE REFRIGERATOR LFSS2612TE0 Cycled unit and found motor not engaging causing it not to dispense. Replaced auger motor 242221501. Retested it and it now dispense both types of ice. Job comp;
Near Tulare, CA 93274
Erick
Job Details: 08/08/2018
FRIGIDAIRE REFRIGERATOR LFSS2612TE0 Cycled unit and found solenoid with bad resistance causing it not to fill. Base would not allow filter to sit correctly, Replaced base and valve. Retested unit and it passed all tests with no errors.
Near Visalia, CA 93291
Erick
Job Details: 08/08/2018
FRIGIDAIRE REFRIGERATOR FGHC2331PF Tester panel and found water selection not available. Resecured connectors on panel panel still not responding. Replaced new panel 242058232. Re-tested all options. All options are now working. Job complete
Near Farmersville, CA 93223
Erick
Job Details: 08/08/2018
frigidaire refrigerator LFHB2741PFBA Upon arrival found unit at 47 degrees in freezer. Found almost frost pattern on evap. Unit is low on charge. Recharged system, pulled vacuum,inspected for leaks and found none. Unit is now starting to cool.
Near Delano, CA 93215
Erick
Job Details: 08/08/2018
maytag freezer MS2558VEM10 Ice maker getting voltage but not responding causing ice not to be made. Also found evap building frost limiting air flow in freezer. Found heater not turning on causing build up. Found bad board causing heater not to turn on and will need to be replaced; ordrng 1 D7824706Q (ice maker) and 1 WPW10503278 (refer elect cont brd), Ice make did not come with harness. Will need harness to install ice maker.; ordrng 1 WPD7813010 (harns-wire), Installed new parts on unit. Retested ice maker and it cycled filled with no errors.
Near Delano, CA 93215
Erick
Job Details: 08/08/2018
whirlpool refrigerator WRT518SZFM00 Found unit condescending fan making noise. Accessed fan and found fan misaligned causing fan blade to hit housing and make noise. Removed and Reinstalled fan to correct position. Re secured fan blade. Retested unit and unit is no longer making noise and cooling .
Near Shafter, CA 93263
Erick
Job Details: 08/08/2018
whirlpool washer WTW4816FW Cycled unit and found unit with fill error causing unit not cycle. Found cold valve not engaging due to bad connector. Repaired connector and secured main harness to board. Retested unit through test cycle and it passed all tests with no errors.
Near Shafter, CA 93263
Erick
Job Details: 08/08/2018
WHIRLPOOL DRYERWGD4815EW2 Cycled unit and found unit not heating. Tested fuses and found with bad thermal fuse causing it not to heat. Replaced fuse. Retested it and t now cycles and heats. Job comp; used 1 WP3392519 (THERMAL FUSE)
Near Los Angeles, CA 91607
Kenneth
Job Details: 08/08/2018
kitchenaid range Found unit pulling the flames to the middle of stove when downdraft is turned on with the flames. Called techline and documented with them and was informed it is indeed normal. Customer agrees that it’s normal just doesn’t like the way it’s designed. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91423
Kenneth
Job Details: 08/08/2018
kitchenaid refrigerator KRFC300ESS01 Found unit freezing food in fridge due to damper door not opening and closing properly causing excessive cooling in the fridge. Replaced control WPW10594329 and tested unit. Unit is working properly. Ice maker faulty. Not making or harvesting ice. Replaced ice maker W10884390 and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician
Near Los Angeles, CA 91405
Kevin
Job Details: 08/08/2018
kitchenaid refrigerator KRFF707ESS01 Found unit with poor cooling due to excessive frost on evap. Will need to replace and relocate thermistor. Ordering new wire harness evap motor. Ordering wire harness; ordrng 1 W11033168 (harns-wire) Defrosted all ice build up on fridge evap and installed fan and harness. Relocated thermistor and secured with zip tie. Tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician
Near Oceano, CA 93445
George
Job Details: 08/08/2018
jennair microwave JMV9196CS2 Found microhood stating door open reposition door, removed and replaced thermistor, switch rethigh checking ok complete . No dents or dings cause by tech.; used 1 W10557537 (THERMISTOR)
Near San Luis Obispo, CA 93405
George
Job Details: 08/08/2018
maytag microwave MMV4205FW3 Found microhood door stating door open reposition adjustment testing ok tested several times checking ok no dents or dings cause by tech.
Near Atascadero, CA 93422
George
Job Details: 08/08/2018
kitchenaid refrigerator KFXS25RYMS4 Found ice maker not making ice check power ok water pressure ok need to replace ice maker; ordrng 1 W10882923 (icemaker), Installed ice maker fill ok complete . No dents or dings cause by tech.
Near San Miguel, CA 93451
George
Job Details: 08/08/2018
whirlpool refrigerator WRT111SFDM03 Found refrigerator working ok customer concern of blemishes on front of refrigerator customer instruct just needed to be clean I clean refrigerator looks good complete. No dents or dings cause by tech
Near Arroyo Grande, CA 93420
George
Job Details: 08/08/2018
jennair refrigerator JFC2290VEM8 Found ice maker not making ice advance no fill check. On ice maker valve is filling need to replace ice maker ok to order part . Office to call customer wen part in.; ordrng 1 W10884390 (icemaker)
Near Santa Maria, CA 93454
George
Job Details: 08/08/2018
WHIRLPOOL REFRIGERATOR WRF535SMBM00 Found refrigerator freezer over freezing has a collapsed door liner need to replace freezer door; ordrng 1 12977864SQ (dor-fip ss) and 1 W10571967 (frz door gasket (gr)), Installed new door and seal tested check out ok complete . No dents or dings cause by tech
Near Bakersfield, CA 93313
Dane
Job Details: 08/08/2018
WHIRLPOOL FREEZER WRS325FDAM04 Got fresh food door not freezer door; ORDRNG on 1 LW10436760 remove and replace door door still would not close. Called tech line he told me to in long gate the holes to move the door forward to see if that would help the door close. That seems to make problems worse. Door wood now not see you on the upper corner by the hands when it was forced closed and would rub against the fresh food door. Called tech-support again and talked to Andrew. Andrew said the only thing left is that it must be the wrong door. Parts research needs to find correct door
Near Bakersfield, CA 93307
Dane
Job Details: 08/08/2018
WHIRLPOOL REFRIGERATOR ED5GVEXVD Upon arrival unit was not Making ice. Found icemaker would not cycle but was getting proper voltage. Remove and replace icemaker and tested unit. Unit functions normal; used 1 WPW10190965 (ICE MAKER)
Near Bakersfield, CA 93307
Dane
Job Details: 08/08/2018
maytag dryer MGDC215EW Upon arrival the unit was taking too long to dry the clothes and was squeaking when running. Found the gas coils short cycling and the main pulley squeaking. Unit needs new dryer repair kit and new gas coils; ordrng 1 4392065 (dryer repair kit) and 1 WPW10328463 (coil-valve), Removed and replaced all parts and repair kit and gas coils and tested unit. Unit functions normal now
Near Bakersfield, CA 93307
Dane
Job Details: 08/08/2018
AMANA WASHER NTW4605EW0 Upon arrival unit was leaking. Found a loose clamp on drain pump. Secured clamp and tested unit. Unit functions normal now;
Near Bakersfield, CA 93306
Dane
Job Details: 08/08/2018
magic chef oven 31000PAW Upon arrival the oven was not heating. Found pilot out. Ignited pilot and tested unit. Unit functions normal now
Near Bakersfield, CA 93305
Dane
Job Details: 08/08/2018
refrigerator frigidaire FFHT2021TW Found the access valve on the UV dye dryer that was installed is leaking. Unit needs new UV dye dryer Installed dryer and vacuumed and recharged
Near Bakersfield, CA 93304
Dane
Job Details: 08/08/2018
ge refrigerator GSS25LSLECSS Upon arrival the unit was not making ice. Found wire backed out of connector where icemaker goes in the cabinet. Secured wire connections and tested unit. Unit functions normal now;
Near Bakersfield, CA 93309
Dane
Job Details: 08/08/2018
GE WASHER GTW460ASJ7WW Upon arrival the unit was making bad noise and spin cycle. Found drain pump loud and not working efficiently. Removed and replaced pump and tested unit. Unit functions normal now; used 1 WH23X24178 (PUMP)
Near Bakersfield, CA 93309
Dane
Job Details: 08/08/2018
ELECTROLUX WASHER EFLW417SIW0 Upon arrival the unit was bouncing around and spin cycle. Found suspension rod not click into place secured suspension rod and tested unit. Unit functions normal;
Near Bakersfield, CA 93308
Dane
Job Details: 08/08/2018
frigidaire refrigerator FFHS2611LW Upon arrival the unit was not making ice. Found the icemaker would not harvest when manually advanced. Removed and replaced ice maker and tested unit. Unit functions normal now; Job Cmpltd,
Near Los Angeles, CA 91342
Bryan Dunn-Wilson
Job Details: 08/08/2018
amana washer NTW4516FW2 Upon arrival customer states washer is not agitating or spinning. Tested unit in diagnostics. Unit showed lid lock fault. Unit would not lock. Removed and replaced latch W10838613 . Calibrated and tested unit. Unit functioning as designed. No dents dings or scratches caused by tech.
Near Los Angeles, CA 91342
Bryan Dunn-Wilson
Job Details: 08/08/2018
Customer stated Lowe’s is replacing unit and it doesn’t need to be worked on
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details: 08/08/2018
maytag washer MHW5500FC0 Upon arrival customer states washer is stuck on drain cycle. Ran diagnostics found error code f9e1 long drain. Removed front panel found drain filter was clogged. Cleared debris. Reinstalled front panel. Tested unit. Unit functioning as designed. No dents dings or scratches caused by tech.
Near Los Angeles, CA 91342
Bryan Dunn-Wilson
Job Details: 08/08/2018
amana washer NTW4516FW2 Upon arrival customer states washer is not agitating or spinning. Tested unit in diagnostics. Unit showed lid lock fault. Unit would not lock. Removed and replaced latch W10838613. Calibrated and tested unit. Unit functioning as designed. No dents dings or scratches caused by tech.
Near Santa Clarita, CA 91351
Billy J.
Job Details: 08/08/2018
whirlpool refrigerator WRV986FDEM01 upon arrival customer stated that she would get a big pool of water in freezer ice bucket I noticed icemaker was installed incorrectly were fill tub was actually going into ice bucket instead of icemaker retested job complete then customer stated cubes getting stuck when she would dispense ice found ice bucket installed incorrectly retested all ops normal
Near Los Angeles, CA 91344
Billy J.
Job Details: 08/08/2018
whirlpool washer WTW4816FW1 Customer states clothes wet at end of cycle soup is all over the tub ring and unit not working properly. removed and replaced the valve. Checked unit for error codes there are none I put unit into diagnosis and it went threw all functions as designed unit was not dispensing softener but customer was not hitting the rinse with softener functions. unit is functioning fine. used 1 W11210459, (valve)
Near Los Angeles, CA 91324
Billy J.
Job Details: 08/08/2018
kitchenaid refrigerator KSC24C8EYY02 Customer states ice cubes are not big enough they are not full size they are like half unit has good water pressure out of unit can’t determine if it is valve or icemaker causing issue because I cycled and it filled just fine and valve opened just fine recommend changing both use s code to cover parts cx will owe 50on return temp at 5 degrees in freezer; ordrng 1 WPW10756907 (icemaker), removed and replaced all parts listed retested job complete
Near Santa Clarita, CA 91387
Billy J.
Job Details: 08/08/2018
maytag washer MVWX700XL2 F8e1 f5e1 W11158805 WPW10215146 upon arrival customer states tub ring is cracked customer also states that anywhere from 60min to two hours after cycle water is dripping from unit into tub getting clothes wet found valave not closing all the way ordering ; ordrng 1 VALVE (VALVE) Removed and replaced tub ring and hot and cold valve retested job complete
Near Santa Clarita, CA 91351
Billy J.
Job Details: 08/08/2018
whirlpool dishwasher WDT780SAEM1 Upon arrival unit was not daring found glass in drain pump WPW10348269 removed and retested all ops normal