Near Los Angeles, CA 91405
Aaron
Job Details: 08/16/2018
KITCHENAID REFRIGERATOR KRMF706EBS00 ice build up in freezer. Tech found ice on front of drawers on right side of freezer section. Tech found excessive food in freezer created door gap and created ice build up.Removed door and drawers and removed large portion of ice block stopping drawers from sliding properly.Needs service pointer kit #W10864519. Build up of ice in freezer.Tech installed adapter kit per service pointer of frost in freezer. Used steamer to remove ice build up in freezer. Verified all fans operate and unit is operating as intended.
Near Moorpark, CA 93021
Aaron
Job Details: 08/16/2018
MAYTAG WASHER MVWC565FW0 Unit is grinding checked the cam asm gear-case it leaks oil ordered parts ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt), Replaced the gear case asm tested ops normal now ; Job Cmpltd
Near Moorpark, CA 93021
Aaron
Job Details: 08/16/2018
WHIRLPOOL DRYER WGD8410SW1 Weak motor not starting with power hums loud , needs belt and roller kit as well ordered parts needs ; ordrng 1 279787 (motor), 1 4392067 (dryer repair kit), 1 WP697772 (wheel), ry to Leroy was dragging so badly that it cause the RPMs of the motor to slow way down and direction of that was glazed over and cracked replaced all parts in the dryer repair kit tested operations unit is working as designed now
Near South Pasadena, CA 91030
Francisco
Job Details: 08/16/2018
kitchenaid dishwasher KDTM354DSS5 Checked unit it was not draining. Inspected further found obstruction in drain line by air gap. Removed obstruction, tested ops unit working as intended.; Job Cmpltd.
Near Altadena, CA 91001
Francisco
Job Details: 08/16/2018
jennair refrigerator JFC2290REM00 Checked unit and found bottom door is misaligned, attempted to adjust but found damage on tracks, ordering parts to complete repair.; ordrng 1 12002497 (gear (left)) and 1 W11028221 (shaft) and 2 WP13055901 (slide)s, removed and replaced part listed. Tested ops unit working as designed.
Near Altadena, CA 91001
Francisco
Job Details: 08/16/2018
whirlpool refrigerator WRS315SNHM00 Checked unit found frost build up on FC evaporator not allowing air to flow to ffc. Defrosted evaporator and tested FC thermistor it was showing around 2700 ohms of resistance which is within the right range for room temp. Initiated forced defrost cycle heater came on. Ordering control board; ordrng 1 W11190849 (CNTRL BOARD), Removed and replaced part listed asked cusotomer to unplug unit for a few hours to defrost evap. Unit is working as designed.
Near Alhambra, CA 91801
Francisco
Job Details: 08/16/2018
MAYTAG WASHER MHW5500FC1 Checked unit upon arrival, found no error codes. Customer stated issues with detergent residue on gasket but this is normal. Gasket has to be wiped after use of machine. and customer is using too much detergent as well. Addressed the concern regarding the start button issue. This unit has a press and hold button to start unit I explained this to customer. Lastly Customer wanted to know if there was something wrong due to time on display being inconsistent. Display shows “Estimated cycle time” so it will not be perfect washer machine adjusts itself as needed. Unit working as designed. Advised customer to read their user and care guide as it would have addressed all of her concerns. Called tech-line and they verified my diagnosis.
Near Montebello, CA 90640
Francisco
Job Details: 08/16/2018
kitchenaid refrigerator KRMF706EBS01 Checked unit found it to be scratched. Removed and replaced part listed, tested ops unit working as intended. used W10815668 (DOOR FIP)
Near Victorville, CA 92395
Cesar
Job Details: 08/16/2018
frigidaire refrigerator FFVU21F4QWB Complaint no cool checked unit found partial frost pattern on evaporator indicating a sealed system problem tapped low side and high side of sealed system pressures indicated low side leak routed for compressor and evap Double sealed system ; ordrng 1 297414054 (compressor) and 1 297414900 (evaporator), Replaced evaporator, dryer and added an access stub to compressor recharged unit with 4.2 oz of r134a all checked good at this time ; used 1 CD8404 ([Alt for AF1200]), and 1 WPW10143759 (DRIER ASSY)
Near Apple Valley, CA 92308
Cesar
Job Details: 08/16/2018
maytag range MGR6600FZ0 unit does try to ignite after its hot but fails about 60-70% of the time ignition system has been replaced from burner to module unit is attempting to spark and gas is coming out but fails. Per tech line they want me to vent ignitor in more towards burner to about an 1/8 of an inch away. It is currently sitting at a 1/4 inch per speck unit is hot and can’t do right now also customer is declining since he feels it is putting unit out of speck and is also tired of the multiple visits also now hinges are starting to fail they are sticking. Control ordered and sensor are not the problem since unit is trying to ignite that rules out sensor and control
Near Hesperia, CA 92345
Cesar
Job Details: 08/16/2018
KITCHENAID DISHWASHER KDTM354DSS4 Dispenser door spring and catch failed they came off and door no longer clips shut or springs open on dispenser replaced W10861000 (DISPENSER) unit tested good ; Job Cmpltd
Near Hesperia, CA 92345
Cesar
Job Details: 08/16/2018
whirlpool refrigerator WRF757SDEM01 Found fresh food evap frozen over sensors and fans check good have ice cleared to regain air flow and cool properly.
Near Victorville, CA 92392
Cesar
Job Details: 08/16/2018
whirlpool refrigerator WRS331SDHW00 Not able to verify issue, all tested good at this time, customer instruct.
Near Victorville, CA 92392
Cesar
Job Details: 08/16/2018
WHIRLPOOL REFRIGERATOR WRS331FDDW00 Contacted tech line they insist it’s in the customers head that unit is not cooling current temp is 42 in fresh food and 4 in freezer fresh food is set for 4.5 on the dial. Tech line wants customer to put a thermometer in a sealed glass of water and monitor temp that way
Near Victorville, CA 92395
Cesar
Job Details: 08/16/2018
whirlpool refrigerator WRF535SWHZ00 Water some times works and other times it doesn’t also water does not always shut off when button is released routed for valve ; ordrng 1 WPW10420083 (valve), Replaced water valve unit tested good at this time.
Near Los Angeles, CA 90272
Isidore
Job Details: 08/16/2018
KITCHENAID DISHWASHER KDTE334GPS0 Removed out door panel and old dispenser. Installed new dispenser, test for leaks ok. Reinstalled out door panel, test dishwasher operation, ok at this time.
Near Los Angeles, CA 90272
Isidore
Job Details: 08/16/2018
MAYTAG DRYER MGD8200FW0 Found and verified gas burner assembly 280119 rattling, parts ordered.; ordrng 1 280119 (gas burner), Removed top, console, front panels inner bulk head drum and old burner assembly. Installed new burner assembly, reinstalled drum bulk head front panel and console test burner operation, ok no noises or leaks found. Reinstalled top panel and replace dryer in its place under cabinets, dryer working at this time.
Near Los Angeles, CA 90272
Isidore
Job Details: 08/16/2018
WHIRLPOOL REFRIGERATOR KBRC36FTS04 Readjust freezer door bottom left was out letting in warm air to come in cause frost condition. Test paper pinch ok . Customer to call back if issue continues.
Near Los Angeles, CA 90049
Isidore
Job Details: 08/16/2018
whirlpool washer WFW92HEFW0 Removed back panel , old drain pump, bolts/ screws, hose . Installed new drain motor reinstalled hose test for leaks and drain operation ok at this time. Reinstalled back panel, test washer operation. Ok at this time. used 1 WPW10605427 (pump-water)
Near West Covina, CA 91791
Stephen
Job Details: 08/16/2018
KITCHENAID REFRIGERATOR KRFF507ESS01 Found RC evaporator iced up, condenser plugged. Cleaned condenser. Needs evaporator fan motor/ thermistor. Ordrng 1 W11033168 (harns-wire) and 1 WPW10389152 (support), Replaced evaporator motor/thermistor/ harness kit. Deiced RC drain. Reprogrammed for 8 hour defrost. Unit is cooling properly at this time. Advised to allow 24 hours before loading food.
Near Temple City, CA 91780
Stephen
Job Details: 08/16/2018
WHIRLPOOL COOKTOP WFG320M0BS3 Found ERC burnt, LR knob broken, surface valve shaft broken. Knob broke when turning valve . Needs LR valve, knob, control.; ordrng 1 W10861716 (valve-brnr) and 1 W11126814 (CONTROL) and 1 WPW10339442 (knob), Replaced control, LR valve, LR knob. Tested bake, broil, surface burners- al functions working properly at this time. Instructed customer of normal gas oven odor when in use, advised not to use fans when using surface burners. Complete.
Near West Covina, CA 91791
Stephen
Job Details: 08/16/2018
Customer didn’t call for service. Complete.; Job Cmpltd
Near Ontario, CA 91761
Tyler
Job Details: 08/16/2018
WHIRLPOOL REFRIGERATOR WRS970CIDH00 Unit has power but nothing coming on. Customer said cord was bent when delivered. Checked voltage at wall is correct. Cord was getting hot. Removed and replaced main control and power cord tested compressor and fans came on. All works good at this time. Used 1 W11172798 (ELEC CNTRL) and 1 WPW10242407 (cord-power)
Near La Verne, CA 91750
Tyler
Job Details: 08/16/2018
kitchenaid refrigerator KSC23C8EYY02 unit froze up again and fan was making noise. Customer defrosted unit again so could not diagnosis properly. Changed defrost mode to every 8 hours and told customer to call in when they hear it again and not defrost it.
Near Azusa, CA 91702
Tyler
Job Details: 08/16/2018
whirlpool microwave WMH31017HS0 icrowave is not heating, removed and replaced parts. Tested all,works good at this time. Unit had to be removed . used a WPW10693025 (magnetron) and a W10832024 (thrmst-fix)
Near La Verne, CA 91750
Tyler
Job Details: 08/16/2018
MAYTAG WASHER MVWC565FW1 he washer will not start. Found error code for shifter and found motor has voltage and is not turning. Removed and replaced actuator motor and capacitor tested all works good at this time. Used W10913953 (actuator); a W11026785 (motor-drve); a W11158831 (CAPACITOR)
Near La Verne, CA 91750
Tyler
Job Details: 08/16/2018
WHIRLPOOL REFRIGERATOR WRX735SDBM00 Unit is making ice but leaking in the bin and freezing. Removed and replaced new ice maker kit W10882923 (icemaker) tested all works good at this time.
Near La Verne, CA 91750
Tyler
Job Details: 08/16/2018
WHIRLPOOL DISHWASHER WDF520PADW7 The door is off one hinge. Fixed and tested all works good at this time.
Near Upland, CA 91784
Tyler
Job Details: 08/16/2018
KITCHENAID ICEMAKER KUIC15NHZS0 Unit got really loud so they shut it off. Was making ice. Found noise is coming from external drain pump not covered. Customer to monitor and replace if happens again.
Near San Bernardino, CA 92410
Daniel P.
Job Details: 08/16/2018
WHIRLP[OOL WASHER WGT4027EW1 Washer shaking during spin , checked tub assy found movement restricted found cotter pin stuck in suspension pin causing tub to lock up in spin repaired and tested all ok call completed.
Near Fontana, CA 92336
Daniel P.
Job Details: 08/16/2018
MAYTAG REFRIGERATOR MFI2570FEZ01 Please refer to sr 7720604006 , Whirlpool dispatched ARS to install door previously ordered and diagnosed by Whirlpool , installed door , tested water and ice dispenser, door all ok
Near Fontana, CA 92335
Daniel P.
Job Details: 08/16/2018
maytag refrigerator MFX2876DRE00 Frost buildup in freezer section, found freezer door gasket not sealing properly, allowing warm air to enter freezer, heat treated gasket , verified good seal OK call completed
Near Rialto, CA 92376
Daniel P.
Job Details: 08/16/2018
maytag washer RTW4641BQ1 Not spinning occasionally and loud noise during spin , found f7e6 motor open circuit error f7e7 and f7e5 errors , found shorted motor and gcase leaking onto actual, pulley and belt , needs overhaul and motor ; rqstng P&A on 1 W10913953 (actuator) and 1 W11035749 (gearcase) and 1 WPW10006384 (drive belt) and 1 WPW10677715 (drive motor), replaced gcase, actuator, belt and motor tested checks ok call completed .
Near Riverside, CA 92506
Daniel P.
Job Details: 08/16/2018
whirlpool refrigerator WRS325FNAW00 Please refer to sr 7722682666, Customer became verbally abusive before entering home , did not enter due to customer aggressiveness
Near Fontana, CA 92335
Kevin
Job Details: 08/16/2018
WHIRLPOOL RANGE WFG530S0ES0 Unit not sparking igniters in bake or broil. I found shorted relay on dsi board which caused damage to relay on main control. Also noticed the unit has old style bake/broil harness and needs to be updated. Unit needs main control, dsi board and bake/broil harness. Removed and replaced boards and harness. Tested unit, All tests good. Used W11122561 (cntrl-elec) and a W11161843 (HARNESS);
Near Riverside, CA 92505
Kevin
Job Details: 08/16/2018
AMANA DRYER NGD4655EW2 Timer not advancing in any cycle. Voltage to timer motor but timer motor not turning. Removed and replaced W10857611 (timer). Tested unit.
Near Riverside, CA 92503
Kevin
Job Details: 08/16/2018
MAYTAG DRYER MGDX655DW0 nit not starting when customer pushes start button. I removed console and found that the start switch had fallen inside of console. I reattached switch to console. All tests good.
Near Riverside, CA 92506
Kevin
Job Details: 08/16/2018
KITCHENAID REFRIGERATOR KBFO42FTX06 2 W11116065 (gasket)s, 1 WP2188820 (thermistor), 1 WP2303091 (cntrl-elec) Food is freezing in crispers. Temps are too cold. Found communication issue between thermistor and main control. And there is a service pointer for changing damper gaskets. Removed and replaced gaskets for crispers, main control, thermistor and power board.
Near Riverside, CA 92507
Kevin
Job Details: 08/16/2018
whirlpool washer WTW7040DW0 Customer said unit is repeating the rinse cycle over and over. I removed rotor and checked slider and stator. All looks normal. I removed and replaced main control W10812423 and recalibrated unit. Tested unit. All tests good.
Near Perris, CA 92570
Kevin
Job Details: 08/16/2018
MAYTAG DRYER MEDX655DW1 Unit not starting and motor humming. Found voltage to motor but motor has a bad start winding. Bad motor. Removed and replaced motor and belt. Tested unit. All tests good. Used 1 279827 (motor dryer) and 1 WP694089 (wheel) and 1 WPW10198086 (belt)
Near Riverside, CA 92508
Kevin
Job Details: 08/16/2018
WHIRLPOOL MICROWAVE IBMS1455WS0 Removed microwave from wall and removed and replaced user interface. I found that the button holders for the 2 middle buttons are broken and not allowing control to stay in place. Need to order button holders. ; ordrng 2 W11116990 (button)s, Removed and replaced button holders. Tested unit. All tests good.
Near Riverside, CA 92507
Kevin
Job Details: 08/16/2018
AMANA WASHER NTW4516FW2 Customer stated unit will shut off mid cycle and sometimes will not start cycle. I tested unit. All is testing normal at this time. I did notice the outlet at the wall is a little loose causing plug to be a little loose, I instructed customer when unit starts shaking it can cause unit to lose power. Recalibrated main control. All tests good.
Near Riverside, CA 92504
Kevin
Job Details: 08/16/2018
WHIRLPOOL WASHER MHW5500FW0 F3 E1 error code. Ran test cycle. All tests good. I made sure connections at pressure switch were tight and air dome was clear. Also made sure both water valves were turned on all the way
Near Riverside, CA 92503
Kevin
Job Details: 08/16/2018
WHIRLPOOL REFRIGERATOR WRX735SDHZ00 Found ice maker leaking into ice bucket when operating. Failed ice maker. Removed and replaced ice maker assy. Tested unit. All tests good. ; used 1 WPW10300024 (ICEMAKER)
Near Perris, CA 92570
Kevin
Job Details: 08/16/2018
MAYTAG REFRIGERATOR MFI2570FEZ01 Right side door too low and not allowing mullion strip to close properly. I adjusted leveling legs to lift left side up so mullion strip will make contact. Right side closer is broke inside door and gasket is ripped. would need a door to correct that side. Customer declined right side door.
Near Perris, CA 92571
Kevin
Job Details: 08/16/2018
WHIRLPOOL WASHER WFW7590FW0 Found that the bolt that holds rotor on had broke off inside basket shaft during operation. When it broke it damaged rotor assy. Also found stator bolts seized into outer tub. Unit needs outer tub assy, rotor and bolts. Removed and replaced outer tub assy, rotor, and bolts. Customer had unhooked unit in garage. Customer will verify operation when they hook it up.
Near San Bernardino, CA 92410
Daniel P.
Job Details: 08/16/2018
WHIRLPOOL RANGE WFG320M0BS3 Range gave f3e1 error oven too hot , tested oven , found temps ok replaced control and thermistor due to possible intermittent too hot conditions and possible safety hazard call completed.
Near Rialto, CA 92376
Daniel P.
Job Details: 08/16/2018
WHIRLPOOL WASHER MVWC565FW1 Washer not working properly ran diagnostics found F0e2 error , customer unaware of having to use he detergent, no other fault codes , recalibrated and instructed customer on using HE detergent , call, completed.
Near San Dimas, CA 91773
Tyler
Job Details: 08/16/2018
WHIRLPOOL REFRIGERATOR WRX988SIBM03 nit is not cooling and ice maker had error code. Removed and replaced ice maker and evaporator fan harness. Tested all works good at this time. USED 1 W11087438 (motor-evap)
Near San Dimas, CA 91773
Tyler
Job Details: 08/16/2018
KITCHENAID REFRIGERATOR KRFF507ESS01 Refer is not cooling. Found evaporator is frozen removed and replaced evaporator fan motor harness tested all works good at this time.; Job Cmpltd, USED 1 W11033168 (harns-wire)
Near Azusa, CA 91702
Tyler
Job Details: 08/16/2018
WHIRLPOOL DISHWASHER WDT720PADM2 The dishwasher is leaking. Found air gap is clogged causing the dishwasher to leak. Found upper rack of track. Fixed and tested all,works good at this time. Customer to clear air gap.; Job Cmpltd
Near Azusa, CA 91702
Tyler
Job Details: 08/16/2018
MAYTAG DRYER MGDB765FW0 Unit is taking too long to dry. Found restricted vent. Customer to replace vent. Tested without vent all works good at this time.; Job Cmpltd.
Near Glendora, CA 91740
Tyler
Job Details: 08/16/2018
whirlpool refrigerator WRF560SEYM05 Refer is not cooling. Found ice build up on the evaporator fan in freezer from door not getting closed. Customer to defrost 24 hours to remove ice. All works good at this time.; Job Cmpltd
Near La Verne, CA 91750
Tyler
Job Details: 08/16/2018
kitchenaid refrigerator KSRJ25FXBL ice maker dispenser is jammed. Found auger frozen. Defrosted and tested all works good at this time.; Job Cmpltd
Near La Verne, CA 91750
Tyler
Job Details: 08/16/2018
whirlpool range WFG320M0BS3 Door glass broke and cracked. Removed and replaced door glass. Tested all works good at this time. used 1 WPW10535767 (GLASS-DOOR)
Near Pomona, CA 91767
Tyler
Job Details: 08/16/2018
WHIRLPOOL REFRIGERATOR WRV976FDEM00 Ice maker is still not working. Called tech line was told to change power supply board. File number. 7722706519. AIG got authorization for service call and told them to send another service company.
Near El Monte, CA 91733
Stephen
Job Details: 08/16/2018
WHIRLPOOL WASHER WTW4616FW1 Ran diagnostics. Had f5e3 error code. Removed and replaced the Harness Wire. Cleared error code. Ran manual test cycle, calibration, auto test cycle. Unit is working as designed. Fills, agitates, drains, rinses, Spins properly. Advised to use super heavy duty cycle, deep water wash for best results. Normal cycle times. Complete.; used 1 W11222910 (HARNS-WIRE)
Near Covina, CA 91722
Stephen
Job Details: 08/16/2018
MAYTAG WASHER MVWB766FW1 Found lid hinge bearing coming loose. Needs spacers, hinges.; ordrng 2 W11168238 (BEARING, HINGE)s and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge), Replaced LT and RT hinge wires, bearings. Lid is working properly. Ran load size calibration. Fills, agitates,drains, spins properly. Complete.
Near Los Angeles, CA 90272
Isidore
Job Details: 08/16/2018
MAYTAG DRYER MDG5500AWW Found front seal WP33001807 worn and front guide 306508 worn, parts ordered; ordrng 2 306508 (GUIDE KIT)s and 1 WP33001807 (seal), Removed dryer door front panel and bulk head. Removed old guides and felt reset in new guide and installed new felt , sand drum edge, had shape rough edges test dryer ok reinstalled panels and door . Dryer working at this time.
Near Helendale, CA 92342
Cesar
Job Details: 08/16/2018
AMANA WASHER NTW4516FW2 Not finishing cycle tested unit found long fill no fill code found hot water valve no open all the way causing a slow fill customer instruct on keeping water on during use unit tested good
Near Barstow, CA 92311
Cesar
Job Details: 08/16/2018
WHIRLPOOL DISHWASHER WDF520PADM7 Cosmetic damage to front panel it has a dent; ordrng 1 WPW10629473 (panel), Replaced panel not is not installed at this time can’t test components.
Near Adelanto, CA 92301
Cesar
Job Details: 08/16/2018
FRIGIDAIRE REFRIGERATOR FFHS2311LBQA Filter base failed not holding filter replaced and unit tested good.
Near Hesperia, CA 92345
Cesar
Job Details: 08/16/2018
FRIGIDAIRE DISHWASHER FFID2426TS1A Customer wants same company back unit has a long history of repairs per customer for the problem of not drying dishes I notified the customer that I would be starting from step one since it was not our company who did the work at that point cust stated they want the same company back
Near Victorville, CA 92394
Cesar
Job Details: 08/16/2018
FRIGIDAIRE REFRIGERATOR FFSS2615TS0 Customer instruct filter is clogged with ice. Installers set temps to low and froze filter. Let customer know to bring up to room temp and reinstall filter and if it still has no flow to get a new filter
Near Barstow, CA 92311
Cesar
Job Details: 08/16/2018
ge refrigerator PFE28PMKBES Complaint no cool found compressor not running went to check voltage at compressor and found it was not plugged in. Plugged compressor in and it came on
Near Los Angeles, CA 90065
Francisco
Job Details: 08/16/2018
whirlpool washer WTW4815EW1 Checked unit found lid lock clicking repeatedly yet not locking. Retrieved error codes found error f5 e2. Removed and replaced W10838613 (LATCH), clear codes, then calibrated unit. Ran verifying cycle successfully unit working as intended.
Near Alhambra, CA 91803
Francisco
Job Details: 08/16/2018
amana dishwasher ADB1400AGW1 Found further damaged to unit. Ordering parts to complete repair please reschedule upon parts arrival. Called tp to obtain 2x labor this unit requires too many repairs.Contacted TP for additional labor. Code: Afsexfsml2Sr7722474407; ordrng 1 W10274908 (door-inner) and 1 WPW10254545 (gasket) and 1 WPW10274896 (panel), emoved and replaced parts listed. Unit now cosmetically ok. Unable to test unit is not installed.
Near Alhambra, CA 91801
Francisco
Job Details: 08/16/2018
WHIRLPOOL REFRIGERATOR WRT541SZDM00 Checked unit upon arrival it was not cooling.compressor not coming on. conducted voltage test at start device connector found 120 vac present yet compressor not starting. Removed and replaced part listed tested ops compressor came on and passed amp draw test. Asked to monitor unit and report any issues.; used 1 WPW10448874 (START-DEV)
Near South Pasadena, CA 91030
Francisco
Job Details: 08/16/2018
KITCHENAID REFRIGERATOR KRFC704FSS00 Checked unit upon arrival ffc temp was at 41 degrees. Set temp was 37 degrees. Also performed ffc thermistor test it is reading 39 degrees. Explained to cx how temp can fluctuate on her thermometer because it’s reading air temp and not actual product temp. Advised them to put thermometer in glass of water to read temp accurately. Unit is working properly at this point.Tech-line sr#7722710932;
Near Pasadena, CA 91104
Francisco
Job Details: 08/16/2018
WHIRLPOOL RANGE WFG320M0BW2 Checked unit found board shorted out it made contact with back panel. Ordering new board to repair issue; ordrng 1 W11113908 (cntrl-elec), Removed and replaced parts listed. Tested outlet before plugging unit in. Tested ops unit working as intended.
Near Baldwin Park, CA 91706
Francisco
Job Details: 08/16/2018
whirlpool freezer WRT541SZDW Small gap on left hand upper corner of door. Removed doors added washers to both doors to accomplish a good seal. Also added silicone to liner. Unit working as intended.; used 1 WP482338 (ADHESIVE)
Near Baldwin Park, CA 91706
Francisco
Job Details: 08/16/2018
whirlpool refrigerator WRT311FZDW01 Checked unit and found gap between line and front cover of ffc. Informed customer I can add food grade silicone to prevent warm air from entering compartment. Customer declined repair because she feels she should get a unit that comes sealed from the factory as she is paying full price for a new unit. Contacted tech line and documented. Referred back to customer service.
Near Glendale, CA 91202
Francisco
Job Details: 08/16/2018
WHIRLPOOL REFRIGERATOR MFD2561HES Checked unit found ffc temp at 38-39 degrees and set temp is 38. Water reservoir was frozen, contacted tech line and they advised to go forward with doing the anti freeze kit. *32 degrees 32k Removed and replaced parts listed, checks out good.
Near Victorville, CA 92394
Cesar
Job Details: 08/16/2018
FRIGIDAIRE REFRIGERATOR FPBC2277RF1 Unit freezing on one side of the cabinet and to warm on the other found vent tower off the hanger and causing all of the cold air coming in to go to one side properly set tower on clips all checked good ; Job Cmpltd
Near Victorville, CA 92395
Cesar
Job Details: 08/16/2018
WHIRLPOOL REFRIGERATOR WRT138FZDW00 Condensation on vent in fresh food compartment. door seals are good, doors are self closing since unit leans to the rear a bit, temps are set for recommended, evap drain is clear, contacted tech line file 7722700445, they recommended sealing cabinet so I did ; used 1 482338 (ADHESIVE)
Near Adelanto, CA 92301
Cesar
Job Details: 08/16/2018
WHIRLPOOL REFRIGERATOR WRT541SZDW00 Customer instruct on temp settings. unit tested good at this time, all components run and full frost pattern on evap.
Near Apple Valley, CA 92308
Cesar
Job Details: 08/16/2018
JENNAIR REFRIGERATOR JS48PPDBDA Found corroded connections on freezer evaporator thermistor causing control to read wrong temp on evaporator and compressor to not run. cleared connector and all checked good
Near Apple Valley, CA 92307
Cesar
Job Details: 08/16/2018
KITCHENAID REFRIGERATOR KRMF706EBS01 Ice build up on evap fan motor making noise. cleared all, tested good.
Near Apple Valley, CA 92307
Cesar
Job Details: 08/16/2018
MAYTAG WASHER MVWB835DW2 No drain found lint build up on pump stopping pump blade removed lint build up and unit tested good
Near Apple Valley, CA 92308
Cesar
Job Details: 08/16/2018
whirlpool washer WTW7300DW2 Wash machine is shutting off at times during cycle. I entered wash machine into Diagnostics received multiple Error codes dealing with water fill issues and also communication issues. Ran test 51 could not get tested complete. Hot water solenoid is not energizing also control board keeps on dropping powerTo control panel. ; ordrng 1 W11089549 (cntrl-elec) and 1 W11220230 (VALVE), Replaced valve and control calibrated and tested all tested good.
Near Simi Valley, CA 93063
Aaron
Job Details: 08/15/2018
whirlpool dishwasher KUDC10FXSS5 Unit was dead , no power at the harness terminal block pulled unit out power plug was in back, wall outlet and power plug was melted The customer needs a electrician out to correct the wall outlet and power plug , The dishwasher is not issue power supply is
Near Simi Valley, CA 93065
Aaron
Job Details: 08/15/2018
WHIRLPOOL REFRIGERATOR WRF989SDAH00 Unit water tank is leaking needs new one , Water tank 59.34. Wire ties 4.46 each needs 3 labor 75.00 totaling 153.17 mr approved est ordered the parts; ordrng 1 W11168758 (WATER TANK ) and 3 WP8567668 (tie-wire)s, Replaced the water tank , tested operations unit isn’t leaking anymore ops normal now
Near Simi Valley, CA 93063
Aaron
Job Details: 08/15/2018
maytag dryer MGDC215EW2 Checked the operations of the dryer air vent to the house is plugged up not allowing any air to go through , causing the dryer to short cycle and not dry correctly , showed customer , he understood the venting needed to be cleaned and cleared for proper operations and to prevent a fire , tested unit with vent off operating good , reinstalled vent and unplugged dryer told customer they need to correct the venting if they want it to work correct and don’t use until it’s cleared ; Job Cmpltd.
Near Westlake Village, CA 91361
Aaron
Job Details: 08/15/2018
Unit is no longer cooling needs new compressor asm ordered parts under parts sealed system warranty ; ordrng 1 8201787 (compressor) and 1 W10163273 (drier-tube), Pulled unit out replaced the compressor and filter dye dryer , pulled vacuum tested for leaks none found at this time recharged the system operating ok at this time allow 24 hrs for proper temps ; used 1 AF1200 (TUBE EXTENSION), and 4 R134A (4 OZ)
Near Malibu, CA 90265
Jesus
Job Details: 08/15/2018
WHIRLPOOL COOKTOP AKH35HR Customer states that unit top cooktop is damaged. Checked unit and found the ceramic chipped away. No known parts for replacement. Helped customer by looking online but no success.
Near Thousand Oaks, CA 91360
Jesus
Job Details: 08/15/2018
WHIRLPOOL WASHER WTW5000DW1 Customer states that unit is not advancing. Checked unit and ran diagnostics found error codes. Ran manual test and found the capacitor not working. Replaced capacitor and calibrated unit. Unit is now working as design.F7-E6. Motor faultF7-E1. Basket speed fault; used 1 W11158831 (CAPACITOR )
Near Camarillo, CA 93012
Jesus
Job Details: 08/15/2018
WHIRLPOOL RERFIGERATOR WRS571CIDM01 Customer states that unit is not making ice. Checked unit and found the wires on freezer door spliced. Customer is going to call whirlpool.
Near Oxnard, CA 93033
Jesus
Job Details: 08/15/2018
WHIRLPOOL WASHER WTW5000DW1 ustomer states that unit is not washing clothes. Checked unit and ran diagnostics found error code. Removed washplate and found the hub stripped out and also the washplate. Gearcase shaft is worn. Ordered parts.F0-E5 off balance loadF5-E2. Lid switch fault; ordrng 1 W10528947 (drive hub kit) and 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W11035751 (gearcase), Removed washplate, raised top panel, removed ring tub, basket and gearcase. Installed new gearcase and assembled unit.
Near Oxnard, CA 93035
Jesus
Job Details: 08/15/2018
WHIRLPOOL REFRIGERATOR WRF560SEYM05 Customer states that unit is not cooling on RC compartment. Checked unit and found the evaporator cover iced up. Removed door and drawers. Removed evap cover and defrosted ice itch steamer. Also found the thermistor loose. Removed old zip tide and installed a new one. Assembled unit and tested . Unit is working as design.
Near Oxnard, CA 93030
Hector Zuleta
Job Details: 08/15/2018
WHIRLPOOL WASHER WTW5000DW1 This is the second time the tub comes damaged. Contact the office and Gorge said he will leave a note. Replaced gear case, basket, wash plate and suspension. Tested ok
Near Oxnard, CA 93030
Hector Zuleta
Job Details: 08/15/2018
kitchenaid refrigerator KRMF706ESS01 dent in fresh food door (Left door). Checked unit and found in the upper left corner above the dispenser a very small almost unnoticeable dent (See pictures), tried to convince customer to don’t replace the door due to the transfer of every thing from one door to the other, the door never gonna be the same. Contacted tech line and he said to replace it because is under the 30 days cosmetic warranty. I suggested to the customer to check the new door, customer agreed. Replaced door W10815695 (DOR-FIP SS) tested ok.
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 08/15/2018
whirlpool rerfigerator WRF560SMYM00 Checked unit and found open compressor relay. Replaced and tested ok.; used 1 WPW10194431 (START DEVICE)
Near Los Angeles, CA 91344
Michael
Job Details: 08/15/2018
Tech found They had recently washed the blanket and unit stopped. Found F0E5 off bal loadF0E3- over loadF2E1- UI stuck button. Cleared codes and ran unit through auto service test. Passed all test.Unit ops as intended. Instructed to use and care guide. Showed customer that blankets are too large for unit capacity.
Near Los Angeles, CA 91607
Michael
Job Details: 08/15/2018
WHIRLPOOL REFRIGERATOR WRF532SMHZ00 Tech found temps to be correct. Removed front of ice maker and jumped pins T&H and icemaker did not begin to cycle.Tech found freezer door switch is unresponsive and freezer lights stay on.Needs freezer light switch p/n 12002646And icemaker W10884390; ordrng 1 12002646 (light switch) and 1 W10884390 (icemaker), Removed and replaced freezer compartment light switch. Ice maker cycled and filled with water. Unit ops as intended job complete.
Near Los Angeles, CA 91304
Michael
Job Details: 08/15/2018
MAYTAG WASHER MVWX655DW1 Performed a hard reboot and unit now works.Tech found no codes stored in control. Ran unit through auto service with no issues. Unit ops as intended with no issues. Job complete.
Near Los Angeles, CA 91343
Michael
Job Details: 08/15/2018
maytag washer MVWX655DW1 unit stopped mid cycle. Tech verified power is good at outlet but have no power from unit UI. GREEN LIGHT ON CONTROL IS GOOD. replaced control and can now access diagnostics.Manually commanded drain and nothing.Drained water with sump pump. Removed drain and found drain seized. Tech turned propeller and now spins with tension as intended.Reinstall parts fill unitwith water. Command drain and rattling can be heard from pump. Tech again drained tank with sump pump and again removed drain. No obstructions are visible at this time. Tech then removed wash plate and inner tub and can not locate obstruction. Tech then broke. Asked hub on reassembly.Need new basket hub p/n W10528947Needs new drain pump p/n W10876600 ordrng 1 W10528947 (drive hub kit) and 1 W10876600 (drain pump), , Removed and replaced drain pump.Installed new drive hub and and wash plate. Ran unit through auto service and unit passed with no issues. Unit ops as intended.
Near Los Angeles, CA 91343
Michael
Job Details: 08/15/2018
Unit stopped mid cycle. tech found two belts are worn and slipping. Adjusted unit feet to level unit P/n 12112425; ordrng 1 12112425 (belt set-maytag) Removed and replaced both belts. Ran unit through spin cycle and all op as intended.
Near Simi Valley, CA 93065
Danny
Job Details: 08/15/2018
Not cooling Found unit not cooling and compressor super hot Will need to order parts Not cooling Found unit not cooling and compressor super hot Will need to order parts and rs call Collected payment by card All parts covered by manufacturer 5yrs warranty ; ordrng 1 W10507884 (compressor) and 1 W10669255 (evaporator) and 1 WP12729123 (heater) and 1 WPW10143759 (dryer), replaced evap and heat and compressor Completed sealed system repair Advised client to allow 24hrs for unit to reach proper temp Unit started to cool
Near Los Angeles, CA 91367
Danny
Job Details: 08/15/2018
KITCHENAID WASHER KDFE104DSS5 F4E3F6E4Found error codes above and motor not running ; ordrng 1 W10909702 (cntrl-elec) and 1 WPW10605057 (pump and motor assy) Replaced pump assy Ran a self test cycle and unit completed with no issues No water leaks Unit is working properly.
Near Lancaster, CA 93535
Patrick
Job Details: 08/15/2018
WHIRLPOOL REFRIGERATOR WRX735SDBM02 Found the customer having issues with the water dispenser. Not coming in proper once filter replaced. Found filter not in all the way. Installed and secured. All ops Checked good. Needs new ice maker. Upgraded version. Removed and replaced 1 W10882923 (ICEMAKER)