Near Los Angeles, CA 91307
Michael
Job Details: 10/18/2018
WASHER MAYTAG MHW5100DW0 "Cx states when he tries to run unit it will stop mid cycle and throw a fault code F3e1Ran diagnostics and got F3e1- water level system errorF6e3-coms error with ACUF8e3-overflow conditionF5e2-door lock errorChecked air trap for flashing per service pointer. Nothing unusual noted.Cleared codes and ran auto service test, passed with no issues. Ordering ACU W11029844 due to repeated issue for cx.Return 10/22/18 8-12; ordrng 1 W11029844 (cntrl-elec)"
Near Bakersfield, CA 93308
Jim
Job Details: 10/18/2018
WASHER MAYTAG MVWB980BW0 Found the tub top allowing water to leak. Removed top and used silicone to create a gasket. Recommend replacing the top if any future repair is done
Near Bakersfield, CA 93312
Jim
Job Details: 10/18/2018
COOKTOP KITCHENAID KCGS356ESS00 Took unit apart and found a small amount of smoke caused from a back draft under the cooktop. Cleaned unit and reassembled. Ran unit with all the burners and also with the middle burner by itself and was not able to get a backdraft or any problem. Called tech line and received a service request number of SR 7723215988
Near Los Angeles, CA 91306
Michael
Job Details: 10/18/2018
FREEZER KITCHENAID KRMF706ESS01 Cx states freezer unit is not cooling properly.Unit was wedged into the cabinet. Extreme difficulty removing unit from cabinets. Tech explained to cx that tech would not reinstall unit into wall as fit is too tight..Verified with R1 sealed system issue. Ordering drier kit.WPW10143759Rescheduling with sealed system tech. Spoke to dispatch and return visit will be Saturday 10/20/18; ordrng 1 WPW10143759 (dryer)
Near Los Angeles, CA 91304
Michael
Job Details: 10/18/2018
WASHER WHIRLPOOL WTW5000DW1 Cx states mid cycle a loud noise then breaker ftripped. Washer drive motor came apart. Inner drum is difficult to spin by hand.Under unit drive motor pulley is resting on belt guard and has approx 1/2” shaft play. Needs drive motor WPW10006487
Near Bakersfield, CA 93311
Jim
Job Details: 10/18/2018
REFRIGERATOR KITCHEN AID KRFF507ESS01 Installed the three parts per tech line. Defrosted evaporator completely. Unit tested ok
Near Bakersfield, CA 93313
Jim
Job Details: 10/18/2018
REFRIGERATOR AMANA ABB2221WEW1 Compressor was continuing to run in the off position and durning the diagnostic testing. Replaced control board and placed unit into a force defrost mode to verify that the heater circuit is working.
Near Bakersfield, CA 93314
Jim
Job Details: 10/18/2018
REFRIGERATOR JENN-AIR JFFCC72EFP00 Replaced water valve and ice maker unit tested ok
Near Fontana, CA 92335
Kevin
Job Details: 10/18/2018
WASHER WHIRLPOOL WTW8500DC0 Found new gearcase squealing on seal on gearcase causing a restriction and unit needs control board kit per service pointer for white residue. Unit needs another gearcase and control kit. Ordering parts ; 1 W10811956 (GEARCASE) and 1 W11111464 (CNTRL-ELEC)
Near Bakersfield, CA 93314
Jim
Job Details: 10/18/2018
RANGE HOOD JENN-AIR JXD7036YS5 Installed motor drive parts . Unit tested ok
Near Camarillo, CA 93010
Jesus
Job Details: 10/18/2018
OVEN MAYTAG CWG3100AAE29 "Customer states at the unit gets too hot. Check unit and tested sensor and it’s within specs. Ran unit cycled and get the average temperature. Document this through tech line and advice that everything it’s normal under the united laboratories code. Unit is working as design. Tested sensor and it’s at 1 k ohms are: 374-319430-310439-331 Sr 7723214314. United laboratories"
Near Somis, CA 93066
Jesus
Job Details: 10/18/2018
WASHER WHIRLPOOL WFW8540FW0 Customer states that the unit has a smell and that it takes several Cycles to wash the clothes also that the unit is rusted. Checked unit and ran diagnostics no error codes found. Customer states that she is using affresh tablets. Checked basket and it was dirt build up on unit and not rust. Diagnostics passed without any problems. Unit is working as designed.
Near Moreno Valley, CA 92555
Kevin
Job Details: 10/18/2018
COOKTOP WHIRLPOOL G7CG3665XS00 Ignitors are sparking by themselves without turning knobs. Found shorted switch harness and module causing issue. Need to order harness and module. ; ordrng 1 W10300393 (harns-wire) and 1 WPW10110486 (module-spk)
Near Camarillo, CA 93012
Jesus
Job Details: 10/18/2018
REFRIGERATOR KITCHENAID KSCS23FVWH03 Customer states that unit is not making ice. Checked unit and tested transmitter/receiver sensor working properly. Jumped icemaker and is not cycling. Gave customer estimate and approved. Remove icemaker and installed new. Cycled icemaker and its working. Unit is working as designed.
Near Camarillo, CA 93012
Jesus
Job Details: 10/18/2018
RANGE WHIRLPOOL WFG505M0BS3 Customer states that unit is too hot. Checked unit and turned unit on at 350 and right side panel was too hot to the touch. Called techline and advice to check vents positioning. Tried to adjust the vent but would not move. Tech advices to order end caps. Ordering parts. Removed end caps and installed new. Unit is working as design.
Near Moreno Valley, CA 92557
Kevin
Job Details: 10/18/2018
OVEN WHIRLPOOL WFG515S0EW0 "Unit will ignite burner on first preheat but when unit needs to turn heat back on the unit will not light. Unit is losing ground for spark ignition. Unit needs dsi board, bake harness, and burner tube. Ordering parts ; ordering 1 W11161843 (HARNESS) and 1 WP9758078 (burnr-oven) and 1 WPW10511278 (module-spk)"
Near Camarillo, CA 93012
Jesus
Job Details: 10/18/2018
COOKTOP WHIRLPOOL KFGU706VSS01 Customer states that unit it’s no working. Checked unit and no power to it. Removed oven from unit and found broken wire on cooktop pigtail. Removed oven and unscrewed unit. Removed burners and screws. Removed top of cooktop and disconnected unit. Fixed broken wire and assemble unit. Placed unit back in placed and tested all burners. Unit is working as design.
Near Camarillo, CA 93010
Jesus
Job Details: 10/18/2018
DISHWASHER WHIRLPOOL WDF520PADM5 Customer states that unit is leaking underneath. Checked unit and found the drain hose leaking. Hose has a small crack in it. Ordered part. Removed hos and installed new hose. Ran test on unit and passed. Unit is working as design.
Near Merced, CA 95341
James Ramsey
Job Details: 10/18/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM IM not cycling. Replaced IM. Filled. Unit working properly
Near Atwater, CA 95301
James Ramsey
Job Details: 10/18/2018
WASHER WHIRLPOOL WTW4800BQ0 Replaced control. Unit working properly
Near Atwater, CA 95301
James Ramsey
Job Details: 10/18/2018
WASHER WHIRLPOOL WTW4816FW2 Replaced all parts. Unit working properly
Near Atwater, CA 95301
James Ramsey
Job Details: 10/18/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Replaced compressor. Pulled vac. Recharged with 5.5ozr134. Unit cooling and working properly
Near Delhi, CA 95315
James Ramsey
Job Details: 10/18/2018
DISHWASHER WHIRLPOOL WDF330PAHB2 Replaced all parts. Unit working properly
Near Chowchilla, CA 93610
James Ramsey
Job Details: 10/18/2018
WASHER WHIRLPOOL WTW8040DW0 Valves and lid lock not working. Replaced both parts. Unit working properly
Near McFarland, CA 93250
Jim
Job Details: 10/18/2018
DRYER MAYTAG MDE18MNAYWO "Replaced thermal fuse only to find that the motor is noisy and the heating element is shorted; ordrng 1 W10864898 (element) and 1 W11234001 (MOTOR) and 1 WPW10349492 (wheel), used 1 WP3392519 (THERMAL FUSE) from stock"
Near Chowchilla, CA 93610
James Ramsey
Job Details: 10/18/2018
WASHER WHIRLPOOL WTW4816FW2 Unit had lid lock codes. Replaced lid lock. Unit working properly ; used 1 W10838613 (LATCH) from stock
Near Madera, CA 93638
James Ramsey
Job Details: 10/18/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Replaced all parts. Pulls vac. Charged unit. Unit is cooling and working properly
Near Santa Maria, CA 93455
James
Job Details: 10/18/2018
OVEN WHIRLPOOL WFG525S0HS0 "Installed burner and tested unit. Unit now functioning as intended. No dents, dings, or blemishes on or around unit."
Near Santa Maria, CA 93458
James
Job Details: 10/18/2018
WASHER GENERAL ELECTRIC GTW330ASK3WW "Rlaced lock assembly and tested unit. Unit now functioning as intended. No dents, dings, or blemishes on or around unit caused by tech."
Near Pismo Beach, CA 93449
James
Job Details: 10/18/2018
WASHER WHIRLPOOL WFW95HEDC0 Removed and replaced bellows. Customer approves.
Near Bakersfield, CA 93314
Jim
Job Details: 10/18/2018
MICROWAVE OVEN ELECTROLUX EW30SO60QSCY Bad user interface display; ordrng 1 5304513272 (DISPLAY)
Near Arroyo Grande, CA 93420
James
Job Details: 10/18/2018
FREEZER MAYTAG MZF34X20DW00 "Replaced parts and unit is functioning as intended. No dents, dings, or blemishes on or around unit caused by tech."
Near Nipomo, CA 93444
James
Job Details: 10/18/2018
REFIRGERATOR FRIGIDAIRE LFTR1832TP "Replaced parts and unit is functioning as intended and customer approves. No dents, dings, or blemishes on or around unit caused by tech."
Near Santa Maria, CA 93455
James
Job Details: 10/18/2018
WASHER MAYTAG MVWX655DW1 Replaced actuator and tested unit. Unit still pulsating during spin. Registered with Techline Andrew 7723219309 checked wall power and found it to be dropping from wall outlet informed customer of shortage and he will contact electrician.
Near Santa Maria, CA 93455
James
Job Details: 10/18/2018
MICROWAVE WHIRLPOOL WOC75EC7HS00 "Applied name badge and customer approves. No dents, dings, or blemishes on or around unit caused by tech."
Near Thousand Oaks, CA 91360
Jesus
Job Details: 10/18/2018
REFRIGERATOR KITCHENAID KFIS29PBMS00 Customer states that unit is not cooling enough in the fresh food section and also theirs condensation on the back wall behind the icemaker. Per service pointer installed kit w10545061D which includes heater on fascia. Rick Sr 7723218661Replace the air tower in the back. Service pointer FasciaW10545061DW10619962; ordrng 1 W10619962 (heater)
Near Oak Park, CA 91377
Jesus
Job Details: 10/18/2018
DISHWASHER KITCHENAID KDTE404DSS0 Customer states that unit is leaking from tub. Checked unit and ran diagnostics found error code. Removed kick plate panel and found a leak coming out between the tub and pump. ordering 1 WPW10554963 (pump&motor)
Near Bakersfield, CA 93309
James
Job Details: 10/18/2018
WASHER MAYTAG MHW8200FC0 Gasket front clamp loose causing gasket to rotate out of position Tightened clamp and reinstalled gasket Tested ok
Near Camarillo, CA 93012
Jesus
Job Details: 10/18/2018
WASHER WHIRLPOOL WET4027EW1 Customer states that the unit is not powering on. Checked unit and found the lid switch not working. Removed top panel and jumpered out connector. Unit started working. Order in part; ordrng 1 WP3355458 (switch-lid)
Near Bakersfield, CA 93309
James
Job Details: 10/18/2018
WASHER MAYTAG MVWX655DW0 Found wire to drain pump broken Repaired wire and tested ok
Near Los Angeles, CA 90046
Isidore
Job Details: 10/18/2018
REFRIGERATOR WHIRLPOOL KRSC503ESS00 Removed old door assembly and installed new freezer door assembly. Test operation ok at this timeI
Near Los Angeles, CA 91601
Isidore
Job Details: 10/18/2018
REFIRGERATOR WHIRLPOOL WRB322DMBW00 "Found freezer door/door seal not properly adjusted, adjusted door seal with heat gun to relax seal. Defrosted freezer compartment. And made proper rack adjustment was off track. Freezer door now closing, ice maker issue was solved when door switch was defrosted."
Near Madera, CA 93637
Irvin
Job Details: 10/18/2018
REFRIGERATOR FRIGIDAIRE LFHB2741PFAA "Removed power. Removed failed gasket, and control. Installed replacement components. Powered unit, cycled on all ops normal all components operating."
Near Madera, CA 93638
Irvin
Job Details: 10/18/2018
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "CX says the fresh food side is not cooling. Found evap coils frosted up, poor air flow. Removed dampner cover test, passed. Opens and closes. Decided evap coils checked bimetal, failed. Replaced bimetal. Assembled unit, all ops normal. ; used 1 WPW10225581 (BIMETL-DEF) from stock"
Near Madera, CA 93637
Irvin
Job Details: 10/18/2018
WASHER AMANA NTW4516FW2 "Installed replacement main control. Test all components for operation, passed. Calibrated unit, passed all ops normal. Ready for service."
Near Madera, CA 93637
Irvin
Job Details: 10/18/2018
WASHER WHIRLPOOL NTW4516FW2 "CX says the washer is not starting. Lights up but won’t do anything. Checked error codes, none found. Tested each component in test mode, all checked good the pulley bolt was loose. Replaced the cam. Retest unit no issues. Cleared out of test mode, calibrated the unit passed. All ops normal. ; used 1 W10721967 (CAM) from stock"
Near Madera, CA 93638
Irvin
Job Details: 10/18/2018
REFRIGERATOR WHIRLPOOL WRF535SMBW00 Removed failed components. Installed replacements. Sealed gaskets to frame. All ops normal.
Near Fresno, CA 93711
Irvin
Job Details: 10/18/2018
WASHER WHIRLPOOL WTW4915EW1 "CX says the unit won’t spin or fill. He led error codes found three codes, Long fill no fill / stuck key/ speed fault. Cleared codes test drain motor and valves drain is operating properly, and valves work properly. The unit is operating properly, passed all test. Ran calibration of the unit passed. All ops normal."
Near Ventura, CA 93003
Hector Zuleta
Job Details: 10/18/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Frost build up on freezer compartment due to gap on upper section of the door gasket. Adjusted door gasket and sealed all gaps in between cabinet and liner on both compartments. Tested ok.; used 1 482338 (ADHESIVE) from stock
Near Bakersfield, CA 93306
James
Job Details: 10/18/2018
RANGE JENN-AIR JGRP436WP02 ordering 1 W10323249 (trim-top) and 1 WPW10250464 (panel-cbnt)
Near Bakersfield, CA 93311
James
Job Details: 10/18/2018
DRYER WHIRLPOOL WGD9550WW1 Customer wants all parts orderedApproved ; ordrng 2 8541503 (kit-stack)s and 1 WP15418 (orifce-gas) and 1 WP694422 (spring) and 1 WP694423 (regulator) and 1 WP694424 (limiter) and 1 WPW10256719 (cntrl-elec)
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 10/18/2018
REFRIGERATOR KITCHENAID KBSD608ESS00 "Replaced Gemini control and niagra main board, also the ice maker. Cycle ice maker. Tested ok."
Near Oxnard, CA 93033
Hector Zuleta
Job Details: 10/18/2018
WASHER WHIRLPOOL WTW5000DW0 "Washer has a broken wash plate. Customer declined estimate"
Near Bakersfield, CA 93309
James
Job Details: 10/18/2018
REFIRGERATOR KITCHEN AID KRFF507ESS01 Fresh food evaporator frozen; ordering 1 W11033168 (harns-wire)
Near Bakersfield, CA 93311
James
Job Details: 10/18/2018
DRYER MAYTAG MGDB766FW0 Tech line says to take UI on next visit and call tech line from unit prior to replacing ; ordrng 1 W11042482 (UI)
Near Monterey Park, CA 91754
Francisco
Job Details: 10/18/2018
DISHWASHER WHIRLPOOL WDF520PADM "Removed and replaced parts listed, tested ops unit now working as intended."
Near Pine Mountain Club, CA 93222
James
Job Details: 10/18/2018
REFRIGERATOR KITCHENAID KBLO36FMX02 "Upon power up new board smelt burnt, tech line says probably something shorted in dc circuit. Scott at tech line says check new board for burns and trace back to suspected component that caused short. New board shows no signs of damage. I will need to go back and plug in components one by one to find shorted component ; ordering 2 W10818296 (cntrl-elec)s and 1 W10822580 (motor-evap)"
Near Montebello, CA 90640
Francisco
Job Details: 10/18/2018
WASHER WHIRLPOOL CAE2745FQ "Checked unit found no error codes, performed quick diagnostic cycle without any problems. Calibrated unit. Unable to test quarter coin slide because there was no one here with keys to unit. It is working as intended at this moment."
Near Rosemead, CA 91770
Francisco
Job Details: 10/18/2018
REFIRGERATOR WHIRLPOOL WRF560SMYB04 "Checked unit found ice maker bail arm not going down after cycling. Removed and replaced parts listed, tested ops unit working as designed.; used 1 4317943 (ICEMAKER) from stock"
Near La Puente, CA 91746
Francisco
Job Details: 10/18/2018
REFRIGERATOR WHIRLPOOL WRS315SNHM00 Removed and replaced parts listed. Asked cx to monitor temp and report any problems.
Near Los Angeles, CA 91604
Isidore
Job Details: 10/18/2018
DISHWASHER JENN-AIR JDB9800CWS2 "Found 3 2 shorted WPW10705575 OWI sensor dishwasher is constantly draining, 8 2 drain motor WPW10531320 noisy; ordrng 1 WPW10531320 (pump-drain) and 1 WPW10705575 (sensor)"
Near Pasadena, CA 91107
Francisco
Job Details: 10/18/2018
DRYER WHIRLPOOL WGD4815EW2 "Removed and replaced parts listed, tested ops unit working as intended."
Near Los Angeles, CA 90041
Francisco
Job Details: 10/18/2018
OVEN WHIRLPOOL WFG505M0BS "Checked unit and found left side panel damaged. It has a dent. This dent will not affect oven functions at all. Informed cx as far as I knew it is consider cosmetic confirmed with Whirlpool that it is cosmetic which is only covered within 30 days of purchase. Cx has a purchase date of November 2017. Called Whirlpool TP to document. Also advised cx to call whirlpool because we could not get it covered due to the guidelines we have to follow. Trade partners SR7723218780"
Near Los Angeles, CA 90042
Francisco
Job Details: 10/18/2018
WASHER/COMMERCIA WHIRLPOOL CAE2745FQ0 "Removed and replaced parts listed, calibrated unit then tested ops unit working properly."
Near Los Angeles, CA 90039
Francisco
Job Details: 10/18/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 As I arrived cx informed me there was a service provider out here Saturday and repaired the unit.
Near Westlake Village, CA 91361
Hector Zuleta
Job Details: 10/18/2018
DISHWASHER JENN-AIR JDB9800CWS2 "Object stuck on the drain pump, cleared and tested ok. Bottom rack missing some of the coating.; ordrng 1 W10665650 (dishrack)"
Near Bakersfield, CA 93304
Dane
Job Details: 10/18/2018
OVEN FRIGIDAIRE FFGF3047LS Upon arrival unit would not heat to set temperature. Found faulty igniter flowing but was not enough amps to ignite gas. Removed and replaced igniter and tested unit. Unit functions normal now
Near Bakersfield, CA 93307
Dane
Job Details: 10/18/2018
REFRIGERATOR FRIGIDAIRE LGHD2369TF1 Upon arrival the freezer evap was iced over. Called mike at tech support and we checked continuity from light blue wire at p2 connector at control with light blue wire at bi metal and there was no continuity. Nonrepairable. Manufacturers will contact cx.
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 10/18/2018
REFRIGERATOR WHIRLPOOL WRS331FDDW01 Some functions not lighting up on the UI; ordrng 1 WPW10397956 (cntrl-elec)
Near Arvin, CA 93203
Dane
Job Details: 10/18/2018
WASHER WHIRLPOOL WFW7590FW0 Removed and replaced all list of parts and tested unit. Unit functions on the
Near Bakersfield, CA 93306
Dane
Job Details: 10/18/2018
REFRIGERATOR JENN-AIR JSC23C9EEM00 "Removed and replaced control board, fresh fruit thermostat, evap Thermostat and fan. Unit functions normal now"
Near Lamont, CA 93241
Dane
Job Details: 10/18/2018
WASHER MAYTAG MVWC200BW Claim was already rejected.
Near South Pasadena, CA 91030
Francisco
Job Details: 10/18/2018
RANGE WHIRLPOOL GW397LXUS06 "Checked parts to ensure I had the correct tubing line for my repair and found a defective aluminum tubing line."
Near Clovis, CA 93619
Chris
Job Details: 10/18/2018
WASHER WHIRLPOOL WTW5000DW1 On today’s visit and after talking with customer she told me she heard like a clicking sound during the spin cycle. On last visit, Replaced multiple parts and all my test turned out good. On today’s visit I first entered diagnostics receive no error codes. I then ran multiple test trying to duplicate the salon customer was hearing and everything sounded and checked out good. Having customer run another load of laundry and if she hears noises to record it with her phone. Customer will call us if there is still a problem with sound.
Near Clovis, CA 93619
Chris
Job Details: 10/18/2018
OVEN WHIRLPOOL WOS72EC0HS00 Customers states that their new oven will not heat up at all. This is a new style of and it just came out so I called Whirlpool tech line and spoke with Scott to figure out how to get into diagnostics mode. We ran multiple tests together and everything is functioning properly. The issue is not having proper voltage, I have no power on L2. Customer is contacting homebuilder to have electrician come out. Documented with techline SR 7723215540
Near Fresno, CA 93730
Chris
Job Details: 10/18/2018
REFIRGERATOR KITCHEN AID KURR204ESB00 Customers states that there is condensation in between the glass. Upon arrival today looks like everything is Has cleared up. Tested all functions of refrigerator. Everything checked out good. Talked with customer told him I could find no imperfections or Cracks on the double pane door. Customer agrees everything is fine just wanted to make sure every thing was checked out and unit is running properly. Job completed.
Near Auberry, CA 93602
Chris
Job Details: 10/18/2018
WASHER AMANA NTW4516FW2 Customers states washer was not completing cycle is making a clicking sound. I first entered washer into diagnostics received a lid lock code. Replace latch assembly tested unit everything checks out good. Job completed
Near Bakersfield, CA 93307
Dane
Job Details: 10/18/2018
REFRIGERATOR WHIRLPOOL MFI2569YEM0 "Ui shorted and took out main control. Unit needs new control and new ui; 1 67006294 (UI) and 1 WPW10312695 (electronic control)"
Near Apple Valley, CA 92307
Cesar
Job Details: 10/18/2018
WASHER WHIRLPOOL MVWB765FC2 Customer instruct on operation and function unit tested good at this time
Near Victorville, CA 92394
Cesar
Job Details: 10/18/2018
WASHER MAYTAG MVWC565FW0 Found unit had had an off balance load and tub ring got stuck on on rear sheet panel removed tub ring from panel and unit tested good. Suspension is not worn and unit is level
Near Hesperia, CA 92345
Cesar
Job Details: 10/18/2018
WASHER WTW5000DW1 Unit making loud scraping noise found cause to be a loose bolt on the pulley causing pulley to drop down and scrape on cover used some thread lock and reinstalled but on pulley unit tested good
Near Bakersfield, CA 93305
Dane
Job Details: 10/18/2018
REFIRGERATOR GE CFE29TSDSS "Temp sensor shorted causing food to freeze in fresh food section. Found burn marks in control board on visual inspection. Unit needs new temp sensor and new control; 1 WR55X10025 (sensor,temp ff) and 1 WR55X25622 (CONTROL)"
Near Hesperia, CA 92345
Cesar
Job Details: 10/18/2018
REFRIGERATOR FRIGIDAIRE FFHN2750TD1 Replaced evap fan tested good
Near Hesperia, CA 92344
Cesar
Job Details: 10/18/2018
REFIRGERATOR FRIGIDAIRE FGHC2331PF7 Found ice build up on the bottom of freezer water source is a backed up evap drain causing water from defrost cycle to spill out in to freezer cleared drain unit tested good
Near Pinon Hills, CA 92372
Cesar
Job Details: 10/18/2018
DRYER MAYTAG MGDC215EW2 Replaced gas burner tested good
Near Hesperia, CA 92345
Cesar
Job Details: 10/18/2018
REFRIGERATOR WHIRLPOOL ART308FFDW03 Replaced compressor evaporator and dryer all tested good
Near Glendale, CA 91202
Bryan Dunn-Wilson
Job Details: 10/18/2018
FREEZER WHIRLPOOL WRV986FDEM01 Removed old box and installed new adapter. Al fans are running. Unit is functioning as designed. No dents dings or scratches caused by tech.
Near San Marino, CA 91108
Bryan Dunn-Wilson
Job Details: 10/18/2018
REFIRGERATOR WHIRLPOOL KFCS22EVWH1 Removed and replaced ice maker. Jumped ice maker. Ice maker cycled and filled. No more leaks. Water filled for 6 seconds then stopped did not continue to flow uncontrollably. Cx approves repair. No dents dings or scratches caused by tech.
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details: 10/18/2018
DISHWASHER WHIRLPOOL WDF520PADM7 Adjuster on left side had a broken wheel. Removed both adjusters and replaced with new teal adjuster kit. Unit is now functioning as designed. No dents dings or scratches caused by tech.
Near Los Angeles, CA 91342
Bryan Dunn-Wilson
Job Details: 10/18/2018
WASHER MAYTAG MVWX655DW1 Cx states that the unit isn’t getting enough water. Ran diagnostics. Got no error codes. During test cycle everything functioned as designed. Toggled both hot and cold valves in manual testing both are operating as designed. Referred cx to page 3 in use and care guide explaining that unit uses less water. No dents dings or scratches caused by tech.
Near La Cañada Flintridge, CA 91011
Bryan Dunn-Wilson
Job Details: 10/18/2018
WASHER MAYTAG MHW8200FW0 Cx states washer is not functioning properly. Ran diagnostics. Got error code motor over temp. Ran test cycle all functions are normal. Removed front panel and disconnected the motor harness from the acu and verified the resistance values from pins 1&2 2&3 and 1&3 all valves are where they should be. Instructed cx that no problem is found with unit and if she continues to have an issue to give us a call. No dents dings or scratches caused by tech.
Near Fresno, CA 93720
Chris
Job Details: 10/18/2018
FREEZER WHIRLPOOL WRF767SDHZ00 On today’s visit noticed drain pan is iced up. Whenever refrigerator goes into a defrost the water has nowhere to go there for it flows into the bottom of the freezer cabinet and ices up there. Ordering new drain pan and drain funnel. On return visit I need refrigerator cooling off or powered off so insulation has time to thaw out Underneath drain pan going through bottom of cabinet. If there still moisture it will most likely ice up; ordrng 1 W10342573 (tray-drip) and 1 W10503218 (funnel) and 1 W10865431 (motor-evap)
Near Los Angeles, CA 91040
Bryan Dunn-Wilson
Job Details: 10/18/2018
DISHWASHER MAYTAG MDB4949SDZ0 "Removed and replaced float switch. Still no water. Removed and replaced in,etc valve. Still no water. Found there isn’t enough water pressure to the unit. Informed cx they need a plumber."
Near Clovis, CA 93611
Chris
Job Details: 10/18/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 Customers states dishwasher is not powering up no functions at all. I first checked to make sure I had proper voltage which I did. I have power coming to unit but not going to console or control board. Ordering control board and control panel; ordrng 1 W11028004 (wire) and 1 W11116422 (panel-cntl) and 1 W11131683 (CNTRL )
Near San Fernando, CA 91340
Billy J.
Job Details: 10/18/2018
REFRIGERATOR MAYTAG MRT311FFFH00 Upon arrival cx states unit is leaking water in fridge section found thermistor in an incorrect location harness thermistor bad heat probe was loose removed and replaced harness heat pro and relocated thermistor job complete
Near Los Angeles, CA 91311
Billy J.
Job Details: 10/18/2018
WASHER WHIRLPOOL WTW7500GW0 F7e0 f0e3 Upon arrival I checked unit for error codes and had over load and loss of power I cleared error codes and ran test 51 went threw all cycles as desighned and finished with no error codes job complete instructed cx of proper use and care
Near Los Angeles, CA 91326
Billy J.
Job Details: 10/18/2018
REFRIGERATOR WHIRLPOOL MFI2269FRZ03 Upon arrival cx stated unit is making a vibration noise found unit is vibrating against copper tubing in back pulled unit out a half inch reinstalled job complete
Near Clovis, CA 93619
Chris
Job Details: 10/18/2018
OVEN WHIRLPOOL WGE555S0BS02 Customers states that left front Heating element was only working on high Also hot surface light will not come on when any element is in use. Upon arrival I disconnected power pulled of an out to access back panel found switch for left front element to be To be bad it look like it arced causing a burn mark. Also front left element sensor is bad. Ordering the correct switch I need and will return to finish job. Oven Is safe to use in the meantime; ordrng 1 WPW10441696 (switch-inf)
Near Apple Valley, CA 92308
Cesar
Job Details: 10/18/2018
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Door sent is defective door handle screw holes are drilled incorrectly to close together can’t mount handle on also found on fresh food door inner liner is separating will need fresh food door as well ; ordrng 1 LW10691266 (dor-fip) and 1 LW10691266 (dor-fip)
Near Santa Clarita, CA 91355
Billy J.
Job Details: 10/18/2018
WASHER MAYTAG MVWC200BW1 Upon arrival cx stated she was not getting enough water in unit stated she was stopping cycle and inspecting water I checked unit for error codes and got mismatch control to u.i witch I have never received before I contacted my manager and he stated the control is defective and to replace it and other defective part. removed and replaced control recalibrated and retested no error codes at this time unit functioning as designed