Service History 206

We serviced a

MAYTAG DRYER

Model MGD6230HW

Near Visalia, California 93277

J.E.

Job Details: 09/18/2025

"In warranty, customer complaint is DRYER DOOR DOES NOT CLOSE PROPERLY DRYER TURNS OFF AND ON ON ITS OWN. Cycled unit and found loose screws on door hinges. Tightened and secured door screws re-tested unit now opening closing properly. Job complete completed."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rancho Cucamonga, California 91739

Francisco

Job Details: 09/18/2025

"Estimate/ invoice. Cx under warranty. Cx reported they were washing and machine stopped it was full of water. Found 120 vac going to pump along its f9 e1 code. Removed and replaced harness, calibrated and tested ops unit now working properly and no damage by tech.; used 1 W11643701 (L harness) from stock"

We serviced a

WHIRLPOOL OVEN

Model WRF525S0HZ0

Near Bakersfield, California 93309

Kenneth

Job Details: 09/18/2025

Customer states unit is not heating up on bake cycle. Unit is under warranty. Found unit not sparking at burner bar. Found pans and cooking sheets stacked to high in drawer causing the igniter to ground out on the pans and not take the spark all the way to the burner. Moved the pans and tested. Found unit working but excessive sparking required. Bent igniter closer to burner bar and tested. Unit is working properly. Customer approves functions at this time.

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Moreno Valley, California 92551

Kevin

Job Details: 09/18/2025

Unit is under extended warranty. Customer stated that the unit is not cleaning properly and the agitator is not moving. I found that the rotor bolt was loose and causing issues in agitation. I tightened bolt to manufacture specs. All tests good.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ3

Near Westlake Village, California 91362

Richard

Job Details: 09/18/2025

"Upon arrival, inspected unit found unit motor not powering on at all but unit and diagnostics unit gave me an F7 E1 motor failure replaced sump motor assembly tested unit. Unit passed test and operating as intended job complete."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Santa Clarita, California 91387

Felipe S

Job Details: 09/18/2025

"In warranty. Customer states unit has noise by the beginning and on the middle of the cycle. Check the unit and found error codes F8E2, FAE1 and FAE2. This about inlet water electric problem, dispenser problem and vent wax motor. Erase codes and run a diagnostic cycle. Unit go through the cycle and found noise is coming form drain pump, readjust and now is working properly. Job complete"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814WWD

Near Clovis, California 93612

Timothy

Job Details: 09/18/2025

"Customer states the unit is not cooling.Unit is under warranty.Replaced compressor and dryer. Leak tested with nitrogen, vacuumed system and charged with 40g of R600. Noted heat exchange and cooling."

We serviced a

WHIRLPOOL DISHWASHER

Model Kdtm404kps3

Near Thousand Oaks, California 91320

Richard

Job Details: 09/18/2025

"Upon arrival, inspected unit found unit making loud groaning noise from motor replaced motor assembly retested unit unit is operating as intended all noises that the unit are making now normal invites consumer of this job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ04

Near Modesto, California 95358

Martin

Job Details: 09/18/2025

Cx complaint no ice. In warranty. Tested unit ice maker will not harvest. Replaced ice maker. Tested unit ice maker is harvesting and filling per design. Job complete

We serviced a

WHIRLPOOL DRYER

Model MGD5030MW

Near Riverside, California 92503

Robert U.

Job Details: 09/18/2025

Customers complaint is the unit not drying properly. Found the drum not turning and reason for heating issue. The belt was broken. I replaced the belt and pulley from kit and verified operation in diagnostics. All functions are now restored and working properly. Job completed. ; used 1 4392065 (Repair dyr) from stock

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Stratford, California 93266

Tom S

Job Details: 09/18/2025

"UNDER WARRANTY- CX stated, WASHER NOT SPINNING AND RINSING, REALLY BANGING AND SQUEALING NOISE.Unit has a worn out suspension, replaced it, calibrated, tested, unit working to spec. Job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Orcutt, California 93455

George

Job Details: 09/18/2025

Found refrigerator losing position retested check out ok complete.

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Madera, California 93638

David

Job Details: 09/18/2025

Unit is in warranty confirmed CX report of unit not getting as hot found vent squished causing improper airflow straightend venting and explained CX that dryer needs proper airflow to properly dry

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Ceres, California 95307

Cruz

Job Details: 09/18/2025

"WP sent cx part (w11244434 ice container) unit in warranty- cx states ice is not dispensing- found coupler at ice container have broke in pieces- removed old one and then installed new (ice container) - tested unit, ice is now dispensing- cx ok repair"

We serviced a

MAYTAG DRYER

Model MGD6500MBK1

Near Victorville, California 92392

Cesar

Job Details: 09/18/2025

Customer states no heat. In warranty. Found open thermal fuse. Replaced fuse tested good; used 1 WP3392519 (Fuse) from stock

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Oakdale, California 95361

Martin

Job Details: 09/18/2025

Cx complaint u it not rinsing or spinning. In warranty. Tested unit found actuator has failed. Replaced actuator. Tested unit washer is filling agitating draining and spinning per design.Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS07

Near Oakdale, California 95361

Martin

Job Details: 09/18/2025

Cx complaint unit making loud buzzing noise. In warranty. Tested unit found evaporator fan housing loose causing loud buzzing. Reinstalled housing. Fan is on and running per design.Job complete

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Santa Maria, California 93455

George

Job Details: 09/18/2025

Found broken lid replaced retested ok complete.

We serviced a

WHIRLPOOL DRYER

Model WGD8127LC0

Near Oxnard, California 93030

Ian Y

Job Details: 09/18/2025

Customer states unit is prematurely shutting off. Found units moisture sensor prongs disconnected from harness. Reattached and retested. Unit no longer cancelling cycle. Unit is in warranty and customer will owe no money.

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Santa Clarita, California 91390

ERICK H

Job Details: 09/18/2025

In warranty. Cx states unit not filling with water and noise during agitation. Cold water valve has failed. Stuck closed. Replaced housing. Tested unit. Unit now filling with water. Cx has video of noise. Noise sounds like something stuck under agitator. Removed agitator. Found a time stuck between agitator and tub. Removed coin. Tested unit. Unit operating as designed with no abnormal noise. Job complete.

We serviced a

KITCHENAID OVEN

Model KFGC506JSS07

Near Hesperia, California 92345

Cesar

Job Details: 09/18/2025

Customer states knob for FL burner does not point to off. Found valve stem slightly bent. Bent stem back into place all tested good

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN116TW01

Near Bakersfield, California 93312

Kenneth

Job Details: 09/18/2025

Customer states unit not draining. Lid lock fell into cabinet. Unit is under warranty. Found unit not draining due to lid lock not engaging. Bezel was faulted and no longer holding onto the latch. Replaced latch and bezel. Tested. Unit is working properly. Customer approves function at this time.

We serviced a

SPEED QUEEN WASHER

Model AWN43RSN116TW01

Near Bakersfield, California 93312

Kenneth

Job Details: 09/18/2025

Customer states unit does not give hot water. Unit is under warranty. Tested cycle selected to hot water and found only cold water entering. Shut off the hot water line and removed the hot water the washer and turned on the hot water to see if water was being supplied to washer which it was not. Informed customer that she would need to get a plumber out. That her hot water shutoff valve could not be opening properly.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Apple Valley, California 92308

Cesar

Job Details: 09/18/2025

Customer states chalking and now it wont lock. In warranty. Found worn suspension causing unit to shake. Tub hit latch during the shaking and damaged it replaced latch and suspension tested good ; used 1 W11307244 (Latch) from stock

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GSS25IYNFS

Near Porterville, California 93257

J.E.

Job Details: 09/18/2025

"In warranty, customer complaint is LIGHTS WENT OUT DIM. Found faulty LED lights installed new LED lights and retested unit now working as designed job completed."

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN116TW01

Near Oxnard, California 93030

Isidro

Job Details: 09/18/2025

"Unit is in warranty, cx stated unit is filling slowly and ER NF comes on, I found a NF error, not filling on closer inspection found a faulty cold water valve not dispensing properly, Installed new dual water valve, tested and its now filling and operating as designed at this time of service"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Escalon, California 95320

Martin

Job Details: 09/18/2025

Cx complaint unit not starting cycle. In warranty. Tested unit found failed capacitor. Replaced capacitor. Tested unit washer is filling agitating draining and spinning per design. Job complete

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Modesto, California 95350

Cruz

Job Details: 09/18/2025

"Fixed- unit in warranty- cx states unit is not heating- 240v at block terminal - found loose wire at heater element- reseated, then tested, unit now heating as designed- cx ok repair"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC2

Near Turlock, California 95380

Manuel B

Job Details: 09/18/2025

Washer fault code off balance.making washer stop and not draining water.install new slider run tests water drain properly.instruct customer load guidelines for off balance loads.

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW3

Near Perris, California 92570

Kevin

Job Details: 09/18/2025

Unit is in warranty. Customer stated that the unit is making loud noise during agitation. Customer had recording of sound. I tested unit and was unable to duplicate sound but based on recording the cam is slipping and gears are grinding. I removed and replaced cam and belt. I retested unit. All tests good.

We serviced a

MAYTAG WASHER

Model MVW6230HW

Near Visalia, California 93291

J.E.

Job Details: 09/18/2025

"In warranty, customer complaint is THE WASHING MACHINE STOPPED RUNNING WATER AND DISPENSING DETERGENT. Found faulty actuator. Installed new actuator and retested unit not working as designed job completed.; used 1 W11481722 (Actuator) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Modesto, California 95356

Cruz

Job Details: 09/18/2025

Fixed- unit in warranty- cx states unit not filling up with water- found error f8e1 inlet valve failure- removed and replaced (inlet valve) calibration test pass- auto test pass- no leaks- no errors- unit now working as designed- ; used 1 W11210495 (Valve) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814WWD

Near Winton, California 95388

Manuel B

Job Details: 09/18/2025

"Fridge not working.timer stuck,install new defrost timer.fridge started working again."

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Tulare, California 93274

Enrique

Job Details: 09/18/2025

"Customer reports, washer not running. CX ADVISED ONLY LIGHTS FLASH. NO START NO LOCK NOTHING. In warranty. Ran a diagnostic test and found, washer not draining ( broken harness ). Replaced main harness, retested it. Unit is operating as designed. Job complete."

We serviced a

WHIRLPOOL DRYER

Model WED5720RR0

Near Bakersfield, California 93307

Randy

Job Details: 09/18/2025

Customer complaint unit is not drying giving f3e3 code. Wont dry. Tested heating then throws code for thermistor open or shorted. Removed and replaced thermistor. Tested. Now working as designed.

We serviced a

MAYTAG WASHER

Model MVW5435PW1

Near Santa Maria, California 93454

George

Job Details: 09/18/2025

Found washer not advancing found capacitor not inserted properly reposition retested ok complete

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2623AWG

Near Oxnard, California 93033

Isidro

Job Details: 09/18/2025

"Unit is in warranty, cx stated unit doors are not aligned and noisy when running. I found the temperature 36 in refrigerator and 2 in freezer, I level the doors as best as possible took pictures of after, unit is operating as designed at this time of service"

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Tulare, California 93274

J.E.

Job Details: 09/18/2025

"In warranty, customer complaint is Dryer is loud/ making noise and no heat. Cycled unit and found faulty support wheels. Installed new dryer repair kit and retested unit not working as designed job completed."

We serviced a

GENERAL ELECTRIC DRYER - ELECTRIC

Model PFD87GSPV0RS

Near Bakersfield, California 93313

Kenneth

Job Details: 09/18/2025

Customer states unit is not turning. Unit is under warranty. Found unit not turning. Removed the top of unit and inspected that unit had broken belt. Removed the front and as I was getting everything ready to install belt noticed that the pulley on motor was stripped. Replaced both motor and belt. Tested unit. Unit is working properly. Customer approves function at this time.

We serviced a

GENERAL ELECTRIC DRYER

Model PTD60EBSR0WS

Near Visalia, California 93291

Enrique

Job Details: 09/18/2025

"Customer reports, SMELLS LIKE SMOKE WHEN DRYING, ONLY ISSUE. In warranty. Ran diagnostic test and found, the dryer making grinding noise and burnt smell. The belt came disengaged from idler pulley. It was spinning on idler arm. Re-installed drive belt, retested it. Unit operating as designed. Job complete."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS3

Near Bakersfield, California 93312

Kenneth

Job Details: 09/18/2025

Customer states unit is not draining. Unit is under warranty. Found unit not draining with water at bottom of dishwasher. Tested drain and unit drained out water. Found excessive drag in wash motor causing unit to throw F9E1 error code no drain. Replaced sump assembly. With Pre-ID and tested. Unit is working properly. Customer approves function at this time.

We serviced a

MAYTAG WASHER

Model MVW5435PW0

Near Riverdale, California 93656

Tom S

Job Details: 09/17/2025

"UNDER WARRANTY- CX stated, DOOR ISN'T LOCKING. Door latch is faulty, replaced it, tested, lid is locking door now, found the drain pump ceased and broken wires on lower harness. Have to replace both. ; ordrng 1 W11643701 (HARNS-WIRE) and 1 W11399437 (PUMP-WATER)"

We serviced a

GE WASHER

Model GFW655SPV0DS

Near Coalinga, California 93210

Tom S

Job Details: 09/17/2025

"UNDER WARRANTY-CX stated, THAT THE WASHER ISN'T SPINNING AND NOT DRAINING.Found the main board needing a software update, also retrieved inverter board error codes, cleared the codes, did the update on PCB, tested, inverter board came back faulty, all other components are working to spec. called square trade to order the additional parts. ; ordrng 1 WH22X38837 (INVERTER BOARD) and 1 WH22X37840 (MAIN CONTROL BOARD)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDPS7024RZ0

Near Modesto, California 95355

Timothy G

Job Details: 09/17/2025

Warranty unit. Replaced control and wire harness for doo latch. Unit is still not registered door closed. I need to call techline for this. Pseudo to route.; schdld next appmnt for 9/17 WED !

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS26L3AF0

Near Modesto, California 95350

Timothy G

Job Details: 09/17/2025

Notes say covering parts Labor and service fee. Cx complaint that waterjust stopped. Inspected unit and found condenser fan blades off and rubbing. Also isolating valve is bad and need new. Ordered motor blade and valve. Need to follow up when available.; ordrng 1 5304531260 (Motor condenser) and 1 241639502 (Blade) and 1 5304525994 (Valve)

We serviced a

FRIGIDAIRE WASHER-DRYER COM

Model ELTE7300AW0

Near Fresno, California 93720

Timothy

Job Details: 09/17/2025

"Customer states the unit would not complete a cycle and would stop during fill and give an error code. Unit is out of warranty. Checked for faults and ran a service tests . Found an E23(drain triac fault) . In test 11 the drain pump did not come on before spinning. I could hear humming but the unit would not drain. Removed front cover to access the drain. Found an item in the drain that was stalling it. Removed this , reassembled the unit and tested. Unit operating as designed.; schdld next appmnt for 9/17 WED AM"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Fresno, California 93725

Timothy

Job Details: 09/17/2025

"Customer states the IM is not working, there is often frost around the ice bin, there is freezing in the RC. The unit is dispatched under an extended warranty.Found the IM is damaged, the damper leaks and the ice door leaks air.; ordrng 1 W11678832 (Ice door) and 1 W11645127 (Damper) and 1 W10873791 (IM)"

We serviced a

GE REFRIGERATOR

Model PFE28KSKMSS

Near Los Angeles, California 91316

Tom C

Job Details: 09/17/2025

"Customer complaint of no ice from bottom ice maker.Using GE tag tool, connected to fridge and put unit in diagnostics mode. Found fill valve has gone bad prematurely.This part was replaced in the past, part should be under warranty.; ordrng 1 WR57X27487 (Inlet valve)"

We serviced a

WHIRLPOOL DRYER - ELECTRIC

Model WET4027HW2

Near Los Angeles, California 90272

Tom C

Job Details: 09/17/2025

"Customer complaint of damaged clothes from both wash and dry sections of this laundry unit.Found sharp edges as well as warpage from agitator. No sharp edges of spin basket, nor balancing. Dryer found stuck operating on high heat. Parts under warranty.; ordrng 1 285565 (Agitator) and 1 279769 (Cutoff) and 1 WP3390291 (Thrm-fix)"

We serviced a

WHIRLPOOL DRYER - ELECTRIC

Model MGD8200FC0

Near Los Angeles, California 90077

Tom C

Job Details: 09/17/2025

"Customer complaint of loud noise while unit is running.Found roller damaged badly, which caused combustion within the unit it.Customer quoted repair kit, unit was then cleared of excess lint buildup, repair kit then installed. Unit reassembled, and tested.Unit functioning as designed at time of departure.Parts left with customer.ONLY SERVICE PAID THUS FAR. FOLLOWING UP IN MORNING.; used 1 4392067 (Repair kit) from stock"

We serviced a

JENNAIR DOUBLE WALL OVEN

Model JJW2830LL00

Near Bell Canyon, California 91307

Sean W

Job Details: 09/17/2025

"While attempting to u install oven, pressure pulling oven forward to remove from wall, caused lower oven door glass to crack,ordered Dw oven door.; ordrng 1 W11602612 (Glass door) and 1 W11600213 (Middle glass) and 1 W11602610 (Back glass)"

We serviced a

GENERAL ELECTRIC RANGE - ELECTRIC

Model GRF500PVSS

Near Agoura Hills, California 91301

Sean W

Job Details: 09/17/2025

"120 vac being supplied to control board, but control board not supplying power to any components, and after replacing board,issue is still present, calling techline.; schdld next appmnt for 9/18 THU !"

We serviced a

WHIRLPOOL ICE MACHINE

Model WRMF3636RZ00

Near Calabasas, California 91302

Sean W

Job Details: 09/17/2025

"Ice maker didnt come with cord to connect to power, ordered power cord to ice maker, cx also recently had power outage,ordered new control board.; ordrng 1 W11548538 (Harness) and 1 W11556912 (Control board)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS42QTX04

Near Bell Canyon, California 91307

Sean W

Job Details: 09/17/2025

"Ui dropping tempature to negative 10 in freezer and evap fan constantly slowing down and speeding up, have to call techline.; schdld next appmnt for 9/18 THU !"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Los Angeles, California 91303

Sean W

Job Details: 09/17/2025

"All items in fresh food cabinet froze, fridge has all new thermistors and diffuser, need to call techline.; schdld next appmnt for 9/18 THU !"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1817LW

Near Palmdale, California 93550

Samson

Job Details: 09/17/2025

"Cx states that unit makes noise and cooling has dropped too. In warranty, cx provided POP. I found unit not a defective motor and board too. Ordering parts ; ordrng 1 5304528823 (Board) and 1 5304522320 (Harness) and 1 5304522319 (Knob) and 1 242219206 (Motor)"

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDF450PGR6WW

Near Palmdale, California 93550

Samson

Job Details: 09/17/2025

"Cx states unit not going into cycle. In warranty, found severe dc hardness, ordering parts.; ordrng 1 WD21X28978 (Dc harness) and 1 WD01X29878 (Latch)"

We serviced a

FRIGIDAIRE WASHER

Model FFTW4120SW1

Near Fresno, California 93720

Ron

Job Details: 09/17/2025

Unit in warranty Cx stated unit wont agitate or spin Replaced clutch assembly main control and ui control Tested unit unit still not worcking properly Called tech line spoke with Rodney said clutch is bad odering new clutch Sr #1004294332; ordrng 1 5304516133 (Clutch assembly)

We serviced a

WHIRLPOOL DRYER - ELECTRIC

Model WGD560LHW3

Near Los Angeles, California 91326

Richard

Job Details: 09/17/2025

7742413876 file number upon arrival inspected unit found Unit pausing mid cycle call tech-support ran checks. Tech-support advised me to replace motor ordering a blower wheel as well.; ordrng 1 W11327190 (Blower wheel)

We serviced a

GE WASHER

Model PTW600BSR1WS

Near Bakersfield, California 93313

Randy

Job Details: 09/17/2025

Customer complaint leaking. In warranty. Tested found leaking between valve and housing. Removed and replaced valve. Tested. Still leaking. Ordering new housing ; ordrng 1 WH42X34997 (Detergent housing)

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD702MPS00

Near Hilmar, California 95324

Manuel B

Job Details: 09/17/2025

Did not see any produce frozen or wilted.cx had to throw away produce 3 days ago.Refrigerator temperature look normal.call techline tomorrow to document.; schdld next appmnt for 9/18 THU !

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SSN2WW

Near Merced, California 95348

Manuel B

Job Details: 09/17/2025

Tub full of water not draining.clear out all water with shuck vacuum.found pump broken inside.will return for repair.reroute for parts.; ordrng 1 WH11X29539 (Pump drain)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2313LS4

Near Baywood-Los Osos, California 93402

Leo

Job Details: 09/17/2025

"Ran diagnostics with Robert with tech line, tested fans, damper and amps draw in compressor , it read close to zero amps, , tech recommended have sealed system tech install red dye drier to check for leakage and go from there, order following parts for sel system tech install red: 5303918358 FILTER-DRIER W DYE, 5304507765 Compressor Kit, 5303918286 Evaporator KitDocumented under :File #1004480313; ordrng 1 5304507765 (Compressor Kit) and 1 5303918358 (FILTER-DRIER W DYE) and 1 5303918286 (Evaporator Kit)"

We serviced a

GENERAL ELECTRIC WASHER

Model GFW850SPNR

Near Perris, California 92570

Kevin

Job Details: 09/17/2025

Unit is under extended warranty. Customer stated that the unit is not spinning or finishing cycle. I hooked GE tool up and foumd main control out dated. I updated and tried to test. I keep getting inverter error and main control not verifying update. Unit will need main control for update issue and inverter for not sending voltage to motor. Will need authorization and 3 job count on return. ; rqstng P&A on 1 WH22X37840 (Main control) and 1 WH22X38837 (Inverter)

We serviced a

GENERAL ELECTRIC MICROWAVE OVEN

Model JVM3160RF9SS

Near Bakersfield, California 93308

Kenneth

Job Details: 09/17/2025

Customer states unit is still not heating. Unit is still under warranty. Replaced the control board and unit is STILL not heating checked everything again and found that the Brand New HV fuse I put in the unit is and was bad at install. Ordering new Hv fuse. ; ordrng 1 WB27X38974 (Fuse)

We serviced a

MAYTAG STOVE

Model MGR7661WS1

Near Bakersfield, California 93308

Kenneth

Job Details: 09/17/2025

Customer states unit getting F5 error code and knobs are falling off. Unit is under warranty. Found unit with faulted knobs. Not turning the gas valves to ignite to top. And F5 due to faulty control board. Control board shows NLA. ; ordrng 4 WPW10200193 (Knob)s and 1 W10236248 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model Wrs325sdhz11

Near Bakersfield, California 93312

Kenneth

Job Details: 09/17/2025

Customer states nothing is working. Just gives lights and thats it. Unit is not under warranty. Found unit with a faulted main control board and unit found no power at the UI. Ordering main control. Quoted customer $588.11 Customer paid the $145 via CC with the OF. Leaving remaining balance of $443.11 Customer approves repair. Ordering new main control. Informed OF to send customer a pay link due to her being a techaer and currently teaching class. She does not want to provide card info over the phone. ; ordrng 1 W11742382 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS576FIDM01

Near Bakersfield, California 93308

Kenneth

Job Details: 09/17/2025

Customer states fridge is not cooling. Freezer is cooling. Unit is under warranty. Found evap frosting over again not defrosting out properly. Ordering new control board. Rescheduled customer for Friday 9-19-25; ordrng 1 W11035841 (Control)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRMC2273CF02

Near Bakersfield, California 93312

Kenneth

Job Details: 09/17/2025

Customer states unit not cooling well and melting ice. Unit is under warranty. Found unit at the time cooling well but found Icemaker fan having issues. Found unit making a growling noise. Noise will be sporadic and last only about 5 seconds. Hard to pinpoint exact place noise is coming from. Pulled out fridge and unit no longer wanted to make noise. ; ordrng 1 5304524796 (Fan) and 1 5304532656 (Harness)

We serviced a

WHIRLPOOL DISHWASHER

Model wdf520padm7

Near McFarland, California 93250

Joe P

Job Details: 09/17/2025

"Used dishwasher widow door tool, upper arm is not spraying. Upper spray arm is split on the sides. Ordering new upper spray arm.; ordrng 1 WPW10317197 (Upper spray arm)"

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model UNC15NJBII

Near Bakersfield, California 93312

Jim

Job Details: 09/17/2025

Call customer and explain that we need two more parts and receive approval over the phone ; ordrng 1 WR02X25960 (Seal kit) and 1 WR29X25959 (Auger)

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Bakersfield, California 93305

Jim

Job Details: 09/17/2025

"Job is COD. Customer complaint is that the washer will not start. I found the board had a pressure switch fault code, which is part of the control board.; ordrng 1 W11298479 (Board), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ

Near Exeter, California 93221

J.E.

Job Details: 09/17/2025

"In warranty, customer complaint is THE ICE MAKER THE WATER PUMP WATER CAME INSIDE AND OUTSIDE No ICE. From broken harness on door and broken ice container. Unit will need new door and new ice container. Ordering parts for repair.; ordrng 1 LW11026425 (Freezer door) and 1 W11244434 (Ice container)"

We serviced a

GENERAL ELECTRIC WASHER

Model GTW385ASW0WS

Near Porterville, California 93257

J.E.

Job Details: 09/17/2025

"In warranty, customer complaint is THE AGITATOR BROKE OFF. cx believes bolt head broke off in driveshaft. Found agitator bolt broke inside transmission shaft. Unit will need new transmission and new bolt. Ordering parts for repair.; ordrng 1 WH03X34937 (Gearcase) and 1 WH02X24374 (Screw)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Bradley, California 93426

Jack

Job Details: 09/17/2025

Customer complaint is that the dispenser is not functioning correctly. Ran a full test and no codes popped up. Running a factory test cycle on how unit functions. Found the dispenser is broken. No clip to keep pod in or detergent. Found the top part of dispenser cracked. Need to order new dispenser. W10861000 dispenser. ; ordrng 1 W10861000 (Dispenser)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PRMC2285AF

Near Paso Robles, California 93446

Jack

Job Details: 09/17/2025

Unit is making low ice. Checking temps. Customer complaint is low ice. Fresh food is at 37.3 degrees. Middle deli drawer is at 36.9 degrees. Freezer is at 0.07 degrees. Low ice on lower and upper unit. Fill tube heater test 72 -20c degrees. Test 91 reading and flashing on and off. Showing no temp. Test 62 good Icemaker fan. 29 is at 6c degrees. 30 is -14c degrees l 31 is 2c degrees. 32 is 2c degrees. 33 is 21c degrees. 39 is -14c degrees. 45 -9 degrees. 68 is 2c-10c. 64 is 50. Gaddy tech line. Tested the Icemaker in fresh food area. Bin was about full. Icemaker passed. Icemaker in freezer. Lost tech line. ; schdld next appmnt for 9/18 THU !

We serviced a

KITCHENAID MICROWAVE

Model KBMC147HSS04

Near Apple Valley, California 92307

Israel P

Job Details: 09/17/2025

CX complaint is that the door has no resistance and just swings down along with inside bulb not working. Unit is not in warranty. Customer is paying COD. Unit needs torsion springs along with bulb replaced. Quoted customer on parts and labor. Customer wants to move forward with repair collected half of payment now and will collect the rest Once job is complete. ; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model LSR7233EQ0

Near Port Hueneme, California 93041

Isidro

Job Details: 09/17/2025

"Unit is in warranty, cx stated unit has a broken door switch. I found a broken door switch where screws in, correcting issue by; ordrng 1 3949247V (Door switch)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ3

Near Westlake Village, California 91361

Giovanni M

Job Details: 09/17/2025

"After replacing the sump unit was getting a new error code FAE4 . Ordering sump, disc and control ; ordrng 1 W11662107 (Disc) and 1 W11680075 (Sump) and 1 W11660283 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near San Luis Obispo, California 93401

George

Job Details: 09/17/2025

Need apartment number called office aware no answer ok to reschedule.; O-emld tckt

We serviced a

KITCHENAID OVEN

Model KOED530PSS00

Near Arroyo Grande, California 93420

George

Job Details: 09/17/2025

No parts in called office ok to reschedule.; O-emld tckt

We serviced a

JENNAIR COOKTOP GAS

Model JGC7530BP00

Near Arroyo Grande, California 93420

George

Job Details: 09/17/2025

Found wrong part order igniter ok to reschedule.; ordrng 1 W10617809 (Igniter)

We serviced a

FRIGIDAIRE WASHER

Model FLCE7522AW4

Near San Luis Obispo, California 93405

George

Job Details: 09/17/2025

Ec6. #1004477936. Installed parts unit still not turning called manufacture stating replace control board in back need technical assistance for repair and removed unit to service .jack if available called Darren order parts ok.; O-emld tckt

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Arroyo Grande, California 93420

George

Job Details: 09/17/2025

Found washer going to done need capacitor to complete service.; ordrng 1 W11395618 (Capacitor)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Rancho Cucamonga, California 91739

Francisco

Job Details: 09/17/2025

"Estimate/invoice, Cx under warranty, found frost build up on Rc evap left side. Ordering damper and evap fan motor along with defrost issue kit outlined on sp#W11767149 rev b. Asked Cx to have Rc section empty for repair.; ordrng 1 W10248595 (Damper) and 1 W10799425 (Fan with thermistor) and 1 W11457241 (Kit) and 1 W10873938 (Gasket)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Ontario, California 91761

Francisco

Job Details: 09/17/2025

"Estimate/invoice, Cx under warranty /Cx stated unit did not cool at all.Compressor came defective. Ordering part again please allow 4 cc limited working space. ; ordrng 1 W10780378 (Comp)"

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Frazier Park, California 93225

Felipe S

Job Details: 09/17/2025

"In warranty. Customer states unit isnt working, water is remaining in the tub and is continuously draining but not water is going out. Check the unit and found noise is coming from the drain pump. Check the drain pump and found a nail stock in the impeller causing the problem, with water remaining. Remove the nail and retest, water was draining but, draining pump keeps draining this unit has a defective pressure sensor on the board. Unit will need new control board. ; ordrng 1 W11116592 (Control board)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Santa Clarita, California 91355

Felipe S

Job Details: 09/17/2025

"In warranty. Customer states unit isnt cooling properly and ice production isnt present. Check the unit and found unit temperatures are warm on both compartments. Check the frost pattern and is just on the top right section of evaporator. This unit has restrictions, it will need new compressor and evaporator to solve this issue. ; ordrng 1 W11557425 (Compressor) and 1 W11550396 (Evaporator)"

We serviced a

GENERAL ELECTRIC DRYER

Model GFD85GSPN1RS

Near Delano, California 93215

Esteban

Job Details: 09/17/2025

"In warranty- customers complaint: not drying and door on display when pressing start button. Found failed gas valves, cracked grille, and intermittently failing door switch. ; ordrng 1 WE04X34281 (Switch) and 1 WE13X29598 (Grille)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814WW2

Near Shafter, California 93263

Esteban

Job Details: 09/17/2025

"In warranty- customers complaint: unit very hot to the touch in between refrigerator and freezer and also spoiling food. Found compressor running very hot and turning off to cool,down and coming back on when cooled down. Compressor overheating. Compressor on order follow up required. ; ordrng 1 5304522277 (Drier) and 1 5304532451 (Compressor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Wasco, California 93280

Esteban

Job Details: 09/17/2025

In warranty - customers complaint: not cooling on both sides. Found only 5 percent evaporator frost pattern. Leaking evaporator. Autho required. Parts on order follow up required. ; ordrng 1 W11557425 (Compressor) and 1 W11504416 (Suction tube) and 1 W11504431 (Discharge tube) and 1 W11506621 (Coupler) and 1 W11506635 (Charging tube) and 1 W11550396 (Evaporatotor) and 1 W11504423 (Capillary coupler) and 1 W11504415 (Suction coupler)

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Los Angeles, California 91342

ERICK H

Job Details: 09/17/2025

"Replaced control. Unit still goes from sensing to done. Replaced capacitor. Unit now going to wash. Unit no longer going from sensing to done. Tried to remove gearcase. Gearcase is fused to basket. Beat on gearcase for 30 minutes. Gearcase would not come out. Gearcase now leaking oil heavily. All lower components are covered in oil and will need to be replaced. ; ordrng 1 W11219115 (Tub) and 1 W11513244 (Basket) and 1 W11026785 (Motor) and 1 W11481722 (Actuator), states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW0

Near Hanford, California 93230

Enrique

Job Details: 09/17/2025

"Customer reports, tub is cracked, leaking. In warranty. Ran a diagnostic test and found, the washer is leaking due to cracked tub in drain pump area. Ordering new tub. 2 JOB COUNT.; ordrng 1 W11219115 (TUB-OUTER)"

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LS2

Near Tipton, California 93272

Enrique

Job Details: 09/17/2025

"CUSTOMER REPORTS, F1 E0 - Error Code-internal board failure. In warranty. Ran a diagnostic test and found, control works for a few seconds and displays fault. Ordering new control. ; ordrng 1 W11548749 (CNTRL-ELEC)"

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GNE27JYMXFFS

Near Reedley, California 93654

Enrique

Job Details: 09/17/2025

"Customer reports, still not making ice. In warranty. Found ice maker in off position. I will follow up with the customer Thursday, to verify unit is making ice. ; schdld next appmnt for 9/18 THU !"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV02

Near Madera, California 93637

David

Job Details: 09/17/2025

Wrong icemaker was sent ordering correct icemaker; ordrng 1 W11457039 (Icemaker)

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Madera, California 93636

David

Job Details: 09/17/2025

"Unit is in warranty, confirmed customer support of unit not draining. Found pressure switch fall out order in control.; ordrng 1 W11608056 (CONTROL)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Clovis, California 93619

David

Job Details: 09/17/2025

U it is in warranty confirmed CX report of no ice found erro code e5 ordering ice maker; ordrng 1 W11658802 (ICEMAKER)

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Fresno, California 93725

David

Job Details: 09/17/2025

Went to replace blower wheel found seized into motor ordering motor; ordrng 1 W11549461 (MOTOR-DRVE)

We serviced a

KITCHENAID REFRIGERATOR

Model KSSP42QMS00

Near Clovis, California 93619

David

Job Details: 09/17/2025

Ice maker was not sent out ordering ice maker; ordrng 1 WPW10277448 (ICEMAKER)