Near Visalia, CA 93292
Erick
Job Details: 02/13/2019
MICROWAVE WHIRLPOOL WMH32519FW Found 7nit with bad door switch causing fault. Replaced all door switches . Retested it and it passed all tests with no errors. Job complete
Near Burbank, CA 91506
Raymond
Job Details: 02/13/2019
COOKTOP KITCHENAID KCGS950ESS02 "Upon arrival all burners kept sparking after ignition. Found bad spark module. Replaced module and tested, unit functions as designed."
Near Los Angeles, CA 91601
Raymond
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Upon arrival cx states unit is noisy when compressor kicks on, put unit in diagnostic mode and tested, no abnormal noises heard. The noises cx hears are amplified by enclosed cabinet. Compressor sounds normal, unit functions as designed."
Near Strathmore, CA 93267
Erick
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Found evap motor getting voltage but not cycling causing unit not to cool. Unit will need new fan motor; ordrng 1 WPW10464673 (motor-evap.)
Near Exeter, CA 93221
Erick
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL WRS325SDHW02 Cycled unit and found rc compartment not coming down to temp. Accesed and found evap with low frost pattern causing poor cooling. Evap seems to ave a restrcition. Unit will need new compressor and evap repalced; ordrng 1 W10507884 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)
Near Burbank, CA 91501
Raymond
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL WRS588FIHW00 "Upon arrival cx states RC freezing food. Pulled temps and found 37 and 0. Cx has food touching liner on all shelves creating cold spots on top. Instructed cx on proper use and care of unit. Cx states she is unhappy with the imperfections with the doors, informed cx Tech could not guarantee what she would consider a perfect door. cx declined furthur repair. Unit functions as designed."
Near Los Angeles, CA 90027
Raymond
Job Details: 02/13/2019
OVEN WHIRLPOOL AGR5330BAW3 Upon arrival cx states broil shuts off during use. Inspected and found unit operating as designed. This is normal operation called the range and drop to regulate oven temp.
Near Los Angeles, CA 91607
Raymond
Job Details: 02/13/2019
DISHWASHER KITCHENAID KDTE104ESS4 Cx cancelled at door.
Near Glendale, CA 91202
Raymond
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL MZF34X18FW01 "Upon arrival evap is frosted. Thermistor out of range. Quoted cx 115 SC. 149.99 labor, 74.18 parts. 5.56 tax, 344.73 total. Cx approved. Collected 115 check 229.73 due.; ordrng 1 WPW10359880 (motor-evap) and 1 WPW10383615 (thermistor)"
Near Los Angeles, CA 91604
Raymond
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Upon arrival diffuser making noise when in operation. Needs diffuser.; ordrng 1 W11317276 (DIFUSER)
Near Los Banos, CA 93635
Kenneth
Job Details: 02/13/2019
DRYER MAYTAG MEDC300BW0 Found unit noisy and rattling due to bad rollers. Replaced dryer repair kit with Pre-ID and tested unit. Unit is now working properly. Customer approves function at this time.
Near Los Banos, CA 93635
Kenneth
Job Details: 02/13/2019
FREEZER WHIRLPOOL WRF555SDFZ07 Found unit frosting in freezer. Found right side door open not closing all the way. Replacing rails and door gasket. Rescheduled customer for Thursday 2-14-18; ordrng 2 WPW10120018 (slide rail (frz))s and 1 WPW10714545 (gasket-fip)
Near Los Banos, CA 93635
Kenneth
Job Details: 02/13/2019
REFRIGERATOR MAYTAG MSD2735GRW Found unit not draining water causing water to back up in fridge and leak water on flooor. Will need to remove and clean out drain line. Order g solenoid and switch. When dispensing ice. Ice will continue to dispense even though you pull your glass away. Switch getting stuck. Rescheduled customer for Thursday 2-14-19; ordrng 1 WP61005520 (switch- li) and 1 WP67001835 (solenoid)
Near Madera, CA 93637
Kenneth
Job Details: 02/13/2019
REFRIGERATOR FRIGIDAIRE LFHB2751TF3 Found noise coming for evap fan blade. Fan blade was hitting some ice causing a rattle noise. Removed ice and tested unit. Unit is now working properly. Customer approves function at this time. Informe dcustomer noises are hard to locate. To give us a call back if problem continues.
Near Madera, CA 93636
Kenneth
Job Details: 02/13/2019
DISHWASHER MAYTAG MDB4949SDZ0 Found unit with a faulty dispenser. Dispenser door would not close properly. Replaced dispenser with Pre-ID and tested unit. Unit is now working properly. Customer approves function at this time.
Near Santa Clarita, CA 91351
Michael
Job Details: 02/13/2019
FREEZER WHIRLPOOL WRT318FZDM02 WP2315539 Evap fanPantry thermistor W10838965Cx states unit temps fluctuates from 20° to 40° even after control and freezer thermistor were replaced.Removed and replaced evap motor. Evap motor shaft pulled out when removing fan blade. Installed blade onto new motor and installed motor and freezer panels. Removed D replaced pantry thermistor. Rebooted unit and began blowing cold air. Advised cx to monitor temps . Unit ops as designed job complete
Near Ontario, CA 91764
Tyler
Job Details: 02/13/2019
RANGE WHIRLPOOL WFG515S0ES1 "Customer stated that right front burner is not igniting. Removed and replaced burner caps, still not igniting. Ordering burner head not in stock.; ordrng 1 WPW10515455 (burnr-head)"
Near Los Banos, CA 93635
Kenneth
Job Details: 02/13/2019
MICROWAVE FRIGIDAIRE LFMV164QFA Found unit blown 20 amp fuse. Ordering new 20 amp fuse. Also replacing grill. Grill is broken not staying on. And keeps falling every time customer opens door. Did not reschedule due to part availability ; ordrng 1 5304488359 (fuse) and 1 5304499545 (grille)
Near Fresno, CA 93711
Irvin
Job Details: 02/13/2019
RANGE WHIRLPOOL WEG515S0FV0 Installed replacement storage drawer. Insured the unit is aligned properly. The drawer is sitting in the rails properly. Informed CX drawer is properly installed. If you push up on the drawer it will move upwards.
Near Los Banos, CA 93635
Kenneth
Job Details: 02/13/2019
WASHER WHIRLPOOL WTW4815EW1 Found unit with a few issues. Found unit sounding like a jet plane is taking off due to bad gearcase. Ordering new gearcase. Also found bad actuator. Not properly shifting unit to agitate or spin. Ordering actuator. Control board fault error code. Ordering new control board. Will replace suspension on return visit. Suspension worn and super bouncy. Rescheduled customer for Thursday 2-14-19; ordrng 1 W10913953 (actuator) and 1 W11124765 (CONTROL) and 1 W11255272 (GEARCASE)
Near Los Angeles, CA 91326
Michael
Job Details: 02/13/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 Cx states unit was making a clicking noise then went away.Cx states she feels cold air coming from around doors. Removed freezer door. Used steamer to remove all ice from freezer. Reinstalled door. Used heat gun to reset seal memory. Unit is now sealed and ops as designed job complete collected $235 by check
Near Los Banos, CA 93635
Kenneth
Job Details: 02/13/2019
RANGE WHIRLPOOL WFG515S0ES1 Front left burner not igniting properly. Replaced burner head and spark module. Tested. Now right front is not igniting. Ordering new burner head. Rescheduled customer for Saturday 2-16-19; ordrng 1 WPW10515455 (burnr-head)
Near Lancaster, CA 93535
Patrick
Job Details: 02/13/2019
WASHER MAYTAG MGD5100DW CAN DLED AT THE DOOR CUSTOMER WAS UNAWARE OF CHARGES. UNIT IS WELL OUT OF WARRANTY. SAID SHE COULD ONLY SPEND 80 or 90 SO I CANCELED AT THE DOOR
Near Palmdale, CA 93591
Patrick
Job Details: 02/13/2019
DISHWASHER KITCHENAID KDFE104DBL1 Customer having issues with the unit having issues with no drain ops. Checked pump and it was getting power. No water pumping out. Opened up pump no blockage. Pump was bad. Removed and replaced tested unit. All ops checked good
Near Palmdale, CA 93551
Patrick
Job Details: 02/13/2019
WASHER MAYTAG MVWX655DW1 Found the unit having issues with not powering on. Just clicks. Verified it wasn’t the actual power supply. That checked good. Control board is dropping power and not staying on. Needs new control. It has shorted. Removed and replaced. Calibrated and ran auto test. All ops checked good good
Near Tehachapi, CA 93561
Patrick
Job Details: 02/13/2019
DISHWASHER KITCHENAID KDTE334GPS0 Removed and replaced tracks. Tested unit all ops checked good at time of service
Near Santa Clarita, CA 91321
Michael
Job Details: 02/13/2019
REFRIGERATOR MAYTAG MFI2569VEB2 Cx states user interface on pantry door was intermittently operating.Tech finds user interface will respond to a few sel WRT318FZDM02ctions and then went totally blank and became increasing more unresponsive.This is a different issue then previous visits. This issue occurred approx a week ago. All of their unit functions are operating as designed.Verified with DS faulty LV board which is discontinued through Marcone 67006294 Spoke with DS and advised to see if Tammy or another supervisor can track down this part. Gave biz card to cx to call into office.; saved tckt
Near Los Angeles, CA 91325
Michael
Job Details: 02/13/2019
WASHER WHIRLPOOL WFW75HEFW0 Cx states 1 hr delay is prohibiting ash cycle from starting.No faults stored in control. Ran unit through auto service with no issues. Ran normal cycle and adjusted delay timer to “0” but UI will automatically change back to 1 hour.Called techline and verified faulty user interface Control UI W10911021SR#7724146925Return 2/14/19 8-11 requested; ordrng 1 W10911021 (panel-cntl)
Near Claremont, CA 91711
Tyler
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Customer stated that ice bin is stuck in door and dispenser is leaking. Found broken water line in door causing leak and bin is stuck in door. Removed and replaced door and ice bin tested all works good at this time.
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 02/13/2019
DISHWASHER KITCHENAID KUDS40CVSS Customer stated the rinse aid is not dispensing and is filling with water. Removed and replaced dispenser tested all works good at this time.
Near Los Angeles, CA 91324
Michael
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Cx states unit lost cooling in both freezer and pantry.Tech finds warm temps and no ice build up. Opened pantry door and compressor kicked on at louder than usual noise operation. Removed rear panel and found compressor temps way hot and dries and all lines ambient temp. Sealed system issue.Ordering compressor kit WPW10507886 and Evaporator W10836706Tech is not a sealed system tech, will contact office and request another tech to complete repair.Service fee may be needed but unsure at this time. No monies collected during visit.Cx was advised ars office will contact her to schedule new appointment; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)"
Near Los Angeles, CA 91307
Michael
Job Details: 02/13/2019
REFRIGERATOR MAYTAG MFI2570FEZ04 Cx shows tech broken mullion. Removed and replaced million rail. Unit now ops as designed job complete
Near Los Angeles, CA 91304
Michael
Job Details: 02/13/2019
REFIRGERATOR WHIRLPOOL WRF954CIHZ00 Removed and replaced left pantry door.Left pantry door hinge cover is broken and will not install correctly. Left hinge cover W10921527Control is PSP item.user interface cracked when removing W11314429Office to contact cx when parts arrive to set next appointmentNew door seals as designed; ordrng 1 W10921527 (cover) and 1 W11314429 (CONTROL UI)
Near Los Angeles, CA 91326
Michael
Job Details: 02/13/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Unit is not installed in the home. Home is currently being built and contractors are currently installing floors and counters. Unit is not readily available to service due to not being installedTech tipped unit back and inspected under unit. All seals look good and show no signs of leakage.Tech noticed fill hose has corrosion on outside and evidence of leakage. Took quick pic.No home owner or supervisor to notify.Will have office reach out and notify Cx of finds job complete
Near Los Angeles, CA 91344
Michael
Job Details: 02/13/2019
DISHWASHER KITCHENAID KDFE104DBL0 Cx states unit is not drying properly.Cx pulled top rack out and two cups with curved bottoms had a small amount of remaining water on top.Rinse aid container is full and interior tub does not show signs of excess moisture.Dishes are dry to the tough.Ran diagnostics and found no faults stored in unit.Rapid advance through all cycles. Dispenser is operating as intended with no issues. Unit operates as intended. Adjusted rinse aid to max. Cx is happy with unit Job complete
Near Madera, CA 93638
Kenneth
Job Details: 02/13/2019
WASHER MAYTAG MVWC565FW1 Found unit DOA. 120 volts to control not turning on. Replaced control and tested. Actuator issues. Replaced actuator and tested. Unit had fill in issues. Replaced water valve and tested unit. Unit is now working properly. Customer approves function at this time.
Near Bakersfield, CA 93309
James
Job Details: 02/13/2019
REFRIGERATOR GE PFE28KSKBSS "Found freezer gasket not sealing, reinstalled gasket on bottom then heated and reformed Tested ok"
Near Montclair, CA 91763
Tyler
Job Details: 02/13/2019
WASHER MAYTAG MVWB765FW0 Customer stated that the user interface will not respond and also has error code for communication error. Ordering user interface and will use control board on next visit.; ordrng 1 W10919546 (console)
Near Bakersfield, CA 93311
James
Job Details: 02/13/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 "Fresh food door cam popping, removed door lubricated both cams and reinstalled door.Tested ok"
Near Delano, CA 93215
Erick
Job Details: 02/13/2019
DRYER WHIRLPOOL WED5000DW2 Cycled unit and found it not heating due to bad thermal fuse. Repalced fuse. Retested it and it passed all tests with no errors. Job complete ; used 1 WP3392519 (THERMAL FUSE) from stock
Near McFarland, CA 93250
Erick
Job Details: 02/13/2019
WASHER HOT POINT HTW200ASKWW Cycled unit and found it with lid lock failure causing unit not to unlock. Replaced part. Retested it and it passed all tests with no errors. Job complete
Near Fresno, CA 93704
Irvin
Job Details: 02/13/2019
RANGE GE JGB850SEF2SS "CX says the left rear burner would not light after not using for about a month month and a half. Said Saturday started working. Tested the burner found the ignitor is sparking, but gas not flowing. Burner had a clogged port. Replaced burner test passed. All ops normal. ; used 1 WB16K10055 (BURNER HEAD) from stock"
Near Fresno, CA 93704
Irvin
Job Details: 02/13/2019
DRYER MAYTAG MEDB765FW0 "Replaced springs and hinges. Test unit while running, no stops. Door is keeping shut. All ops normal."
Near Kerman, CA 93630
Irvin
Job Details: 02/13/2019
RANGE MAYTAG MER7662WS1 Removed power from unit. Pulled out unit. Replaced the control. Test passed. All ops normal.
Near Nipomo, CA 93444
George
Job Details: 02/13/2019
WASHER WHIRLPOOL WTW5000DW1 Found washer with extra suds not letting cycle finish remove retested check out ok complete. No dents or dings cause by tech.
Near Arroyo Grande, CA 93420
George
Job Details: 02/13/2019
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Found refrigerator making too much ice and doesn’t dispense at times need to replace door chute and ice maker ok to order part.; ordrng 1 242270101 (module)
Near Fresno, CA 93722
Irvin
Job Details: 02/13/2019
REFRIGERATOR KITCHEN AID KSC23C8EYY02 The unit evap is frosted solid. Drain has debri. Cleared out ice and drain debri. Installed new thermistor and fan scroll. All ops normal.
Near Merced, CA 95340
Kenneth
Job Details: 02/13/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 Installed gasket and both brackets. And tested unit. Unit is now working properly. Customer appproves function at this time.
Near Bakersfield, CA 93311
James
Job Details: 02/13/2019
REFRIGERATOR FRIGIDAIRE LGUB2642LF9 Replaced listed parts and applied foam backing also upgraded air handler sent by Frigidaire. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!BILL FRIGIDAIRE FOR LABOR PER TECH LINE!!!!!!!!!!!!!!!!!
Near Avila Beach, CA 93424
George
Job Details: 02/13/2019
REFRIGERATOR FRIGIDAIRE FFWC38L2QS-1 Customer still experiencing cold degrees thrue hole unit 41 degrees ok to replace control board and fan in lower compartment .; ordrng 1 0053472 (power control board) and 1 1166222 (fan motor)
Near Bakersfield, CA 93307
James
Job Details: 02/13/2019
FREEZER FRIGIDAIRE FFHS2611PFEA Unit has air leak somewhere causing frost in freezer. Sealed inner liner to cabinet with silicone Tested ok
Near Bakersfield, CA 93307
James
Job Details: 02/13/2019
FREEZER WHIRLPOOL WRF535SWHZ01 Heated and reformed freezer gasket and tightened freezer door handle
Near Madera, CA 93638
Irvin
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 The unit has a bad ice maker. Leaks into the ice bucket. Bucket will not actuate due to ice. Found ice maker is bad needs to be replaced. ; used 1 WPW10300024 (ICEMAKER) from stock
Near Oakdale, CA 95361
William
Job Details: 02/13/2019
OVEN WHIRLPOOL KOSC504ESS00 "recaled unit, set temp offset to -25 degrees, ran bake cycle at 350 & 425 degrees, oven temp matching cx thermometer by 3 degrees, unit operating as designed."
Near Bakersfield, CA 93306
Patrick
Job Details: 02/13/2019
DISHWASHER WHIRLPOOL WDT730PAHV0 "Removed and replaced tub, harness, barrier, and bottom seal. Tested unit. No longer leaking. All ops checked good"
Near Merced, CA 95348
Kenneth
Job Details: 02/13/2019
WASHER WHIRLPOOL WFW75HEFW0 Found F7E9 F1E2. Found rotor and stator rubbing on each other wearing down the magnets and windings. Ordering rotor and stator. Also found MCU portion of ACU with failure. Ordering new ACU. Rescheduled customer for Thursday 2-14-19; ordrng 1 W10870751 (stator) and 1 W11201274 (ACU) and 1 WPW10544980 (rotor)
Near Bakersfield, CA 93314
Jim
Job Details: 02/13/2019
ICEMAKER KITCHENAID KUIC15PHZS0 Leak in heat exchanger. Unit out of warranty.Declined repair
Near Bakersfield, CA 93304
James
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL WRS322FDAW04 "Reinstalled ice maker, bucket has hole and lights not working ; rqstng P&A on 1 WPW10515058 (light) and 1 WPW10558424 (ice-contnr)"
Near Bakersfield, CA 93314
Jim
Job Details: 02/13/2019
WASH/DRY COMBO GE GFW490RPK0RR Replaced water valve unit tested ok
Near Bakersfield, CA 93314
Jim
Job Details: 02/13/2019
REFRIGERATOR GENERAL ELECTRIC PYE22PSHBSS Replaced fresh food damper and fan. Unit tested ok
Near Bakersfield, CA 93314
Jim
Job Details: 02/13/2019
OVEN WHIRLPOOL WOD51EC0AS04 Replace user interface and sensor. Unit tested OK
Near Fontana, CA 92335
Tyler
Job Details: 02/13/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 Customer stated that the lower ice maker is spraying all over. Found fill tube heater is not working. Removed and replaced fill tube heater tested all works good at this time.
Near Bakersfield, CA 93314
Jim
Job Details: 02/13/2019
RANGE BOSCH NGM8055UC/02 Wrong part; ordrng 5 00631633 (IGNITOR )s
Near Modesto, CA 95354
William
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced water valve, tested water valve functions, tested ok"
Near Modesto, CA 95354
William
Job Details: 02/13/2019
OVEN WHIRLPOOL WOD51ES4ES00 "Replaced upper blower motor, ran bake cycle, unit operating as designed"
Near Ripon, CA 95366
William
Job Details: 02/13/2019
WASHER WHIRLPOOL MVWB835DW4 "replaced console assy, ran calibration, ran self diagnostics cycle, unit operating as designed."
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 02/13/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Customer stated that previous call was cancelled. Reordering ice maker and adaptor in stock.; ordrng 1 W10864519 (adapter), 229.51,"
Near Manteca, CA 95337
William
Job Details: 02/13/2019
WASHER MAYTAG MHW8200FC0 "Found mold on bottom of bellows area, instructed cx to keep door open & bellows wiped dry. clean with bleach.unit operating as designed."
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 02/13/2019
WASHER WHIRLPOOL WET4027HW0 Customer stated that the dryer works but the washer will not start. Found main control is not responding. Ordering board not in stock.; ordrng 1 W11176458 (ELEC CNTRL)
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 02/13/2019
OVEN WHIRLPOOL WFG515S0ES1 Customer stated that the door is not closing. Ordering door hinges not in stock.; ordrng 2 WPW10299224 (hinge-door)s and 2 WPW10299227 (hinge-door)s
Near Fontana, CA 92336
Tyler
Job Details: 02/13/2019
REFRIGERATOR KITCHENAID KRMF706ESS Customer stated that the refer wall under ice maker is leaking. Ordering adaptor kit in stock.; ordrng 1 W10864519 (adapter)
Near Rialto, CA 92377
Tyler
Job Details: 02/13/2019
RANGE WHIRLPOOL WFG530S0ES1 Customer stated that one burner head is still not igniting. Ordering burner head; ordrng 1 WPW10515455 (burnr-head)
Near Oxnard, CA 93030
Hector Zuleta
Job Details: 02/13/2019
WASHER MAYTAG MVWC415EW2 "Clogged pressure switch hose, blowed through the hose to remove restriction. Customer using too much detergent. Ran a cycle. Tested ok. ***Note*** The control never was wended to me."
Near Oxnard, CA 93033
Hector Zuleta
Job Details: 02/13/2019
DRYER MAYTAG MGDX655DW2 Gas dryer not heating. Checked unit and found unplugged igniter. Adjusted and tested ok.
Near Lathrop, CA 95330
William
Job Details: 02/13/2019
DRYER WHIRLPOOL WGD86HEBW1 "F2E1, F4E3, found water valve stuck open in steam cycles, ordered control brd & water valve; ordrng 1 W10815373 (valve) and 1 WPW10542001 (cntrl-elec)"
Near Bakersfield, CA 93311
James
Job Details: 02/13/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 This service pointer requires replacing board as well ; ordrng 1 W11333076 (BOARD )
Near Bakersfield, CA 93309
James
Job Details: 02/13/2019
ELECTRIC RANGE ROPER FEP320KW0 RF switch stuck on high; rqstng P&A on 1 WP3149404 (switch-inf)
Near Tracy, CA 95376
William
Job Details: 02/13/2019
RANGE WHIRLPOOL WFE540H0ES0 "F9E0, found power cord with 1 leg melted apart, ordered power plug & terminal block for unit.; ordrng 1 PT220 (cord-power) and 1 WPW10245259 (block-term)"
Near Castaic, CA 91384
Michael
Job Details: 02/13/2019
COOKTOP KITCHENAID KCGS556ESS02 Cx states left rear burner head is not igniting.All burners ignite except for left rear small burner. Removed and r placed small burner head. Left burner has strong spark and gas but does not igniteWhen all burner heads are lit the small gas burner head has a much easier time lighting.Verified with DS that adjustment can be made to valve. Tech does not have a small enough screw driver for this repair. Another tech will need to be sent out to complete the repair. Valve W10617357 is psp item. Please contact cx and schedule next visit when parts are available. Please send tech with correct tools for repair.;
Near Fresno, CA 93711
Irvin
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Dispenser is giving crushed and cube. The water filter is spraying water between cartridge replacement. Confirmed issue. When you remove the filter water SHOTS out the filter head. Need new valve. ; ordrng 1 W11043013 (valve)
Near Lindsay, CA 93247
Erick
Job Details: 02/13/2019
WASHER GE GTW460ASJ7WW "Installed new parts on unit, retested it and unit passed all tests with no errors, job comp"
Near Pasadena, CA 91104
Andrew
Job Details: 02/13/2019
DRYER MAYTAG MGD5500FW1 Customer stated that unit was taking a long time to dry. Ran diagnostics and found F4E3 fault code. Unit has restricted dryer vent in wall that goes up to roof. Instructed customer that they need to have dryer vent professionally cleaned out and removed it restriction. Other than that dryer is working as intended.
Near Pasadena, CA 91104
Andrew
Job Details: 02/13/2019
RANGE JENN-AIR MODEL Unit has no model tag. Did not diagnose unit. Canceled call
Near Glendale, CA 91201
Andrew
Job Details: 02/13/2019
DISHWASHER MAYTAG MDB4949SDH3 Unit had F8E2 and F8E3 fault codes which is bad motor/drain circuit. Unit will run for 1or 2 minutes ten shut off and drain. Unit drains completely and nothing I’d plugged up. Need motor assembly. ; ordrng 1 WPW10348269 (drain pump) and 1 WPW10591570 (pump&motor)
Near Los Angeles, CA 91040
Andrew
Job Details: 02/13/2019
RANGE WHIRLPOOL KSGG700ESS0 Customer stated that the unit was shut off. Found a display off and oven light off and burners not working. Pulled oven out and I started to remove oven the oven came on. It looks like the power cord might’ve been kinked. Test of them multiple times and everything work. Informed customer that either the power cord was bad or that the outlet itself was bad informed customer that I would replace the power cord if that does not fix the issue and most likely it is a bad outlet and they are responsible for fixing the outlet ordering power cord; ordrng 1 W10889764 (cord-power)
Near Tracy, CA 95304
William
Job Details: 02/13/2019
WASHER MAYTAG MVWB880BW0 "Found bearings very loud, unit needs bearing job done. gave estimate for bearing job, total job $428.34, labor, $187.92, collected for service fee & part $ 240.42; ordrng 1 W10435302 (bearing)"
Near Bakersfield, CA 93313
James
Job Details: 02/13/2019
REFIRGERATOR KITCHEN AID KRMF706ESS01 "112012083This is the number they just gave me?; (created new UIS, deleted prior attachment to UisID 124210)"
Near Castaic, CA 91384
Michael
Job Details: 02/13/2019
FREEZER WHIRLPOOL WRS571CIHZ00 Cx states freezer has ice build up on roof. Tech finds freezer door has large gap in between seal and frame. Eve led doors best tech can. Right leg completely down and left leg completely up and doors are still not even totally. Used heat gun to reset seal memory with no success. Ordering freezer door gasket WPW10247885Part is pspOffice please contact cx when parts are available to set return date.; ordrng 1 WPW10247885 (gasket-fip)
Near Bakersfield, CA 93314
James
Job Details: 02/13/2019
DRYER MAYTAG MGDC215EW Customer canceled at door says they canceled yesterday by phone
Near Bakersfield, CA 93311
James
Job Details: 02/13/2019
OVEN WHIRLPOOL WOS72EC0HS01 Upon arrival unit had no display but have use of touch pad Cycled power and display returned. Heated oven to 350 degrees with out failure Tested ok
Near Bakersfield, CA 93311
James
Job Details: 02/13/2019
GE DISHWASHER n/a Ran unit several times to wash out residual suds.All other functions test ok
Near Bakersfield, CA 93311
James
Job Details: 02/13/2019
DRYER - GAS MAYTAG MGDB880BW0 Replaced listed parts due to noise Tested ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
Near Pismo Beach, CA 93449
George
Job Details: 02/13/2019
WASHER ELECTROLUX EFLS617SIWO Installed parts tested check out ok complete. No dents or dings cause by tech.
Near Bakersfield, CA 93305
Jim
Job Details: 02/13/2019
WASHER GE WBB2090F0WW Bad agitator bell; ordrng 1 WH49X10042 (agitat kit)
Near Arroyo Grande, CA 93420
James
Job Details: 02/13/2019
COOKTOP AMANA ACR2303MFW1 Replaced oven temp sensor and element. Tested unit. Unit is functioning properly at this time and customer approves.
Near Los Angeles, CA 91367
Michael
Job Details: 02/13/2019
M/W OTR IKEA IMH172DS0 Cx states turn table motor does not spin.Tech found turn table motor seized and support cracked. Removed lower panel replaced turn table motor.Installed all parts and tested unit and all ops are now normal. Unit ops as designed job complete
Near Bakersfield, CA 93313
James
Job Details: 02/13/2019
WASHER WHIRLPOOL WTW4955HW0 Control dead; ordrng 1 W11230135 (CONTROL )
Near Los Angeles, CA 91367
Michael
Job Details: 02/13/2019
WASHER WHIRLPOOL WFW92HEFW0 Cx states they went to use load and go dispenser and water does not flow 5rough dispenser. Agrees to service feeF8E1- long fillRan auto service test and unit did not fill with water. Removed unit from under counters and verified water to unit. Removed and replaced water valve WPW10247306 $90.69 . Rebooted unit and retested unit. Unit passed auto service test with no issues. Faulty water valve.At this point customer was quoted (90.69 for parts and $136 labor Cx then states her boss had emailed her proof of purchase for extended 5 year warranty and did not want to pay. No monies collected took quick pic of POP. Unit now ops as designed and is complete
Near Bell Canyon, CA 91307
Michael
Job Details: 02/13/2019
DISHWASHER WHIRLPOOL KDTM704ESS0 Cx states unit stopped operating mid cycle.Tech found console responding but not starting when door was closed.Removed door and found lid latch wire melted in half. Repaired wire and latch ops as designed. No faults stored in control. All functions op as designed. Job complete
Near Los Angeles, CA 91311
Michael
Job Details: 02/13/2019
OVEN JENN-AIR JJW3430DP02 Cx states oven light comes on intermittently.Removed and replaced console W11087468 per service pointer W11251040Rebooted unit. Set date and time. Bake to 350° with no issues. All ops are normal at this time job complete