Near Reedley, CA 93654
Timothy
Job Details: 07/17/2018
GX5SHDXVB03 WHIRLPOOL REFRIGERAOR, Inspected unit and found the drawer rails door not glide easily and the FC door needs to be forced shut . Found the evaporator drain is clogged with ice. Unit needs a p trap for the drain issue . Customer stated the IM does not work. Found the IM is bad. D7824706Q (ice maker) and 1 W10619951 (drain tube) Installed drain tube and IM. Tested IM. IM cycles normally. Lubricated tracks for better door closure
Near Reedley, CA 93654
Ian
Job Details: 07/17/2018
WRX735SDHZ00 WHIRLPOOL REFRIGERATOR, Inspected unit and found the FC door switch was frozen. Removed switch and thawed. Removed liquid from inside the switch . Reinstalled and tested. Light working correctly
Near Del Rey, CA 93616
Timothy
Job Details: 07/17/2018
WTW7500GW0 WHIRLPOOL WASHER, Customer states that sometimes the unit leaves the clothes wet. Sometimes there is soap on top of the clothes still and sometimes the clothes do not appear to be wet. Checked for fault codes and found : F3E2(inlet thermistor fault),8-1(long fill),2-1(stuck key) There is no tech manual on service matters called WPTS (7722455968). Ran a service test, the unit passes. The screens are clear the water supply is good. The unit is connected to a one inch copper pipe but a siphon break is installed and this pipe drains a bout 5’ away from the unit. Ran a few different cycles with the unit empty and they all seemed to take too long to add water. In fact the reason I tried so many cycles was because I got tired of waiting 5-10 minutes for the unit to start filling. Ran a clean cycle hoping it would not potentially need items in it to move beyond the sensing stage and the unit finally filled. WPTS says to put the unit on a dedicated CKT and to instruct the customer
Near Fresno, CA 93725
Albert P.
Job Details: 07/17/2018
MEDC300BW MAYTAG DRYER, Customer states this has happened several times before. Inspected unit and found it has the correct power. Unit has an open exhaust heat fuse. Noted ducting is crushed and does not fasten to the wall duct. The wall duct does not hang out far enough for the vent tube to attach. Replaced fuse and connected the vent to the back of the unit. Vent hardware does not hold the vent tightly and it took several tries to install the unit without knocking it off. (The RR leg is a brick which makes this more difficult. Instructed customer that repeat calls for this could be subject to a service charge of $115 if it is found the issue is because of ducting. Warned customer this is a safety fuse, it opens when temperatures get higher than its safety rating. ; used 1 WP3392519 (THERMAL FUSE)
Near Fresno, CA 93722
Ian
Job Details: 07/17/2018
whirlpool dryer EED4400WQ0, Tech found unit has blown blower fuse. Replaced fuse from stock. Unit now tests good. ; used 1 WP3392519 (THERMAL FUSE)
Near Fresno, CA 93727
Albert P.
Job Details: 07/17/2018
FRIGIDAIRE RANGE LFEF3054TFC, 9:55, Tech found unit had breaker blown across l2. Reset breaker. All of units functions now tests good. Advised customer that electrician may be needed to further diagnose weak breaker.
Near Fresno, CA 93720
Ian
Job Details: 07/17/2018
GE DISHWASHER GDT580SMF2ES, Tech found that middle spray arm is broken. Need new spray arm for repair. Please direct ship spray arm to customer ordrng 1 WD35X10393 (spray arm). spray arm delivered.
Near Auberry, CA 93602
Ethan Shrum
Job Details: 07/17/2018
MDB8979SFZ2 MAYTAG DISHWASHER, Upon arriving to the customers home and found that the customers latch is not functional eating right with the main control also exchanged actuator W10913953 (Actuator) W11116498 (CNTRL)W10838613 (LATCH)tested unit unit checks good with no issues job is complete
Near Tollhouse, CA 93667
Ethan Shrum
Job Details: 07/17/2018
MAYTAG DISHWASHER MDB8979SFZ2, On arriving to the customers home customer stated that the unit was not filling up water found that float switch and valve replaced tested unit checks good with no leaks job is complete
Near Clovis, CA 93612
Ethan Shrum
Job Details: 07/17/2018
WTW8200YW0 maytag washer. unit was making a loud noise like a jet taking off found the unit needed a new bearing quoted customer for the part and labor customer said that was too expensive and did not want to go forth with getting unit fixed job complete
Near Clovis, CA 93611
Ethan Shrum
Job Details: 07/17/2018
WRS571CIDM02 whirlpool refrigerator. Upon arriving to the customers home customer stated unit to Spencer was not dispensing water down valve to be bad replaced tested job complete; used 1 WPW10341320 (VALVE-INLT)
Near Clovis, CA 93611
Albert P.
Job Details: 07/17/2018
whirlpool oven WOS51EC0AB04, On arriving to the customers home customer stated unit was not locking I did let the customer know that the lock button on the control is just for the controls only Also customer said the front door on the glass had a fog to it I did let customer know he is out of his 30 day cosmetic warranty job is;
Near Clovis, CA 93619
Ethan Shrum
Job Details: 07/17/2018
WED8500BW0 whirlpool dryer. On arriving to the customers home customer stated the door was not closing found latch to be bad replaced tested job complete; used 1 279570 (CATCH DOOR DRYER)
Near Fresno, CA 93704
Chris
Job Details: 07/17/2018
amana dryer NED4655EW1 Customers issue is that there dryer was not heating. After arriving first thing I checked was power at the outlet going to the dryer found that I’m only getting 120 V instead of 208-230v. I went ahead and pulled back cover off just to make sure all switches were good everything checked out good showed customer and inform them that the issue is the power coming to the dryer. Told him to have a license electrician come out and fix issue
Near Fresno, CA 93710
Chris
Job Details: 07/17/2018
whirlpool washer WFW5090GW, Customers issue is that new wash machine was shaking all over the place. Upon arrival I noticed that shipping bolts were still in. I removed All shipping bolts and then round of systems test everything checked out good.
Near Mendota, CA 93640
Irvin
Job Details: 07/17/2018
MVWB835DW3 WASHER MAYTAG, The unit is not getting water in the unit. Dry agitating. Checked errors found codes: F3/E2-INLET WATER TEMP FAULT, F2/E1-STUCK BUTTON. Cleared codes. Checked the valve in test mode hot and cold will not open. Checked ohms value, out of range. Need replacement valve. ; ordrng 1 W11165546 (VALVE) Removed hoses, console and power. Replaced inlet valve. Assembled unit fully. Powered unit ran valve test, hot and cold, passed. Ran test 51, passed.
Near Fresno, CA 93706
Irvin
Job Details: 07/17/2018
whirlpool refrigerator WRT1L1TZYT01, ice buildup in freezer and dripping in fresh food section. Found the evap motor is dragging. Running slow. Power is correct but fan is not moving efficiently to move air. Replaced evap motor decided the drain and evap area. Powered unit, all ops normal. ; used 1 WP2315539 (MOTOR-FAN)
Near Fresno, CA 93722
Irvin
Job Details: 07/17/2018
WRT311FZDW01 whirlpool refrigerator. door not closing. Found the legs need to be level. Leveled unit. Door closes properly. All ops normal
Near Madera, CA 93636
Douglas
Job Details: 07/17/2018
WDT750SAHV0 whirlpool Dishwasher. leaking water found sump assembly to be broken need to order new sump. Unit needs something simply due to lock on subassembly broken causing water to leak; ordrng 1 W11087376 (pump&motor)
Near Merced, CA 95348
Albert P.
Job Details: 07/17/2018
WRF535SWHW00 whirlpool icemker, Customer states unit on making ice found icemaker what cycle but did not fill not sending voltage to water valve icemakers bad remove and replace icemaker unit working properly; used 1 W10884390 (ICEMAKER)
Near Merced, CA 95341
James R.
Job Details: 07/17/2018
whirlpool refrigerator WRF535SMBM80, Customer states icemaker not working properly will not cycle right found icemaker not operational removed and replaced icemaker unit cycled and filled unit working properly; used 1 W10884390 (ICEMAKER)
Near Chowchilla, CA 93610
James R.
Job Details: 07/17/2018
WDTA50SAHZ0 whirlpool dishwasher, Unit not draining found drain pump hot to touch but not working pump is bad r/r pump unit is working properly ; used 1 W10876537 (PUMP-DRAIN
Near Turlock, CA 95380
James R.
Job Details: 07/17/2018
KDTE104EWH3 kitchenaid dihwasher, F7e1 error code. Found heater to be shorted also caused control to short out and not some power to heater as well unit needs new heater and control; ordrng 1 W10703867 (heater) and 1 W10909703 (cntrl-elec) Dispenser lid broke. Need to order dispenser ; ordrng 1 W10861000 (detergent dispenser) removed and replaced allparts
Near Atwater, CA 95301
James R.
Job Details: 07/17/2018
WRT314TFDB00 whirlpool refrigrator, Compressor ohmed out of spec and there is a cracker drawer. Unit needs compressor and drawer; ordrng 1 W10872066 (pan-crispr) and 1 WPW10507886 (compressor) R&R both parts. Compressor came on then shut off. Found timer to be shorted. Unit needs new timer; ordrng 1 4388931 (timer,defrost adapt)R&R both parts. Compressor came on then shut off. Found timer to be shorted. Unit needs new timer; ordrng 1 4388931 (timer,defrost adapt) unit now working
Near Merced, CA 95348
James R.
Job Details: 07/17/2018
whirlpool washer WTW7500GW0, Found neutral to be hot on unit. Tech line recommends customer have electrician come and check out electrical of house due to neutral being hot
Near Modesto, CA 95355
Cruz
Job Details: 07/17/2018
WFW95HEDW0 whirlpool washer, Unit is displaying error codes f5e3 and F3E2 tech states sensor switch and latch, found pump running,cx has to disconnect power supply from unit. Ordering parts latch, sensor switch ; ordrng 1 WPW10443885 (door lock) and 1 WPW10448876 (switch-wl) Installed new parts ( door lock, switch wl) into unit. I then tested unit in a diagnostic test mode it completed wash drain spin lock and unlock, ck for codes found none as well no leaks
Near Salida, CA 95368
Cruz
Job Details: 07/17/2018
WDF770SAFZ1 whirlpool dishwasher, Unit is not completing cycles, unit will stop at mid cycle cx has to reset unit at breakers for unit to work. Ordering part for unit.1 W11108143 (cntrl-elec) Installed new part (cntrl elec) into unit. I then put unit into a diagnostic test mode it completed wash drain dried, ck for codes found none as well no leaks
Near Modesto, CA 95356
Cruz
Job Details: 07/17/2018
whirlpool range WW30430P complaint is that inner glass is cracked, look at SD-QuickPic, (7100281) part is discontinued
Near Oakdale, CA 95361
Cruz
Job Details: 07/17/2018
AFD2535DEB whirlpool refrigerator, Unit is not cooling inside both refrigerator and freezer compartments, I then removed back freezer panel and found no frost pattern, pulled unit out and removed back panel and found compressor to be running, cold, look at sd pics, (rail gear is stripped and won't track right), need bill to help. ; ordrng 1 12002500 (gear), 44.47, 1 WPB2150504 (drier) Installed new parts (drier, gear) into unit. Charged system with 134a, found no leaks, freezer compartment is getting cold, unit is working as designed
Near Manteca, CA 95336
William
Job Details: 07/17/2018
MEDB855DW3 maytag dryer, Reprogrammed sense try to 3 level, instructed customer how to calibrate since dry on unit
Near Ripon, CA 95366
Cruz
Job Details: 07/17/2018
AFI2538AEW AMANA REFRIGERATOR Found leak in water line, Repaired leak in the waterline,reattached water supply tested with no leaks.
Near Modesto, CA 95356
William
Job Details: 07/17/2018
KOCE507ESS04 KITCHENAID OVEN, Found oven bake & broil function not working, ran relay tests found no cooling fan functions, Gave estimate for repairs, Control brd W11179310 blower, W10861504 thermo limiter Replaced blower assy., thermo-cutoff, ran bake cycle, tested ok
Near Perris, CA 92570
Daniel P.
Job Details: 07/17/2018
WRF736SDAM14 REFFRIGERATOR WHIRLPOOL. Customer complaint refrigerator not cooling icemaker not making ice , found frosted up freezer evap , deiced , found heater wire disconnected, reconnected and verified secured instructed cust allow 24 hours to reach proper temps call completed.
Near Riverside, CA 92503
Daniel P.
Job Details: 07/17/2018
AMANA REFRIGERATOR ASD2575BRS01, Customer complaint refrigerator door not closing, found tear in gasket causing magnet to slip out and obstruct door ., tear was clean enough to repair with tape , repaired and instructed customer call completed
Near Claremont, CA 91711
Tyler
Job Details: 07/17/2018
REFRIGERATOR KITCHENAID KRFC300ESS, Customer complaint is ice bin is filling with water and freezing. Found fill valve is leaking water into line causing ice buildup. Removed and replaced fill valve WPW10420083 tested all works good at this time
Near Glendora, CA 91741
Tyler
Job Details: 07/17/2018
KTTS505EBL WHIRLPOOL TRASH COMPACTOR, Customer complaint is the door was scratched on delivery and install. She had the company that installed come back and document but was never taken care of. Instructed customer that dents and scratches are only covered the first 30 days. Advised to cal, customer service to get authorization for door if possible.
Near San Dimas, CA 91773
Tyler
Job Details: 07/17/2018
KRFF305EWH00 KITCHENAID FREEZER, Customer complaint is refer compartment is not cooling. Found diffuser got stuck. Fixed the diffuser and tested all works good at this time. Different issue than before
Near Upland, CA 91786
Tyler
Job Details: 07/17/2018
WHIRLPOOL WASHER WTW5000DW0 Unit now will not start control will not go into diagnostics. Removed and replaced main control tested all works good at this time.
Near La Puente, CA 91746
Albert P.
Job Details: 07/17/2018
MVWB765FW1 MAYTAG WASHER, Ran diagnostics. Had f0e3, f8e6 error codes. Cleared error codes. Found clothing stuck under agitator. R&R agitator, used blue lock tire.Ran load size calibration, auto test cycle- passed. Fills, agitates, drains, rinses,& spins properly. Complete.
Near Bradbury, CA 91008
Isidore
Job Details: 07/17/2018
GF6NFEXRQ00 WHIRLPOOL REFRIGERATOR, Found power to ice maker, not running. Auger motor not receiving power from control. Need control, ice maker. EST 613.14. Customer declined repair. Complete
Near Covina, CA 91724
Stephen
Job Details: 07/17/2018
Ran diagnostics- ok. Found worn tub bearings, basket hub. Long job. Replaced tub bearing kit, basket hub.( had to break basket hub- seized ). Ran diagnostics- ok. Advised to let polio bond adhesive dry 24 hours before using, run clean cycle. Fills, agitates, drains, & spins properly. Complete.; pckd up 1 W10820039 (hub)
Near Los Angeles, CA 91403
Isidore
Job Details: 07/17/2018
KRSC503ESS00 KITCHENAID REFRIGERATOR, Removed refrigerator side shelves and drawers fan cover and old fan scroll. Defrost remaining ice from evaporator and thermistor install new thermistor W10743957 in new unpainted location and fasten installed fan scroll W11130211 and cover test operation ok at this time. Customer advised not to use at least 24 hours, to stabilize.
Near Los Angeles, CA 91423
Isidore
Job Details: 07/17/2018
WDF320PADB2 DISHWASHER WHIRLPOOL, Found and verified leaking removed old door gasket installed new gasket WPW10524469. Test dishwasher, not leaking at this time
Near Los Angeles, CA 90046
Isidore
Job Details: 07/17/2018
WGD75HEFW0 WHIRRLPOOL DRYER, Removed top panel , console and main board . Installed new console and main board, reinstalled top panel test dryer operation ok at this time
Near Hanford, CA 93230
Enrique
Job Details: 07/16/2018
Tech inspected a Whirlpool Refrigerator GD5SHAXKQ00. Customer stated that ice maker stopped making ice. Shorted module. Ordering 1 W10190935 (ice maker asy) Customer called again and said that icemaker was still not making ice. Tech went back out and diagnosed the ice maker, optics and inlet valve . Incoming voltage to ice maker = 120 v . Tech bypassed ( jumper ) the optic board ( shorted ) . The ice maker cycled , no fill . Tech found shorted optics and inlet valve. Ordering; ordrng 1 W10408179 (water vavle asm) and 1 W10757851 (cntrl-elec)
Near Visalia, CA 93291
Enrique
Job Details: 07/16/2018
Technician inspected a Whirlpool Refrigerator WRT318FZDW01. Customer complaining , both compartments not cooling . All components are working , but no frost pattern on the evaporator. Ordering; 1 W10507884 (compressor)
Near Sanger, CA 93657
Timothy
Job Details: 07/16/2018
Inspected Whirlpool Refrigerator WRX988SIBM and found it has a frost build up on the RC evaporator. The frost is very dense and the unit needs to be turned off 48 hrs with the doors ajar so the evaporator can defrost. Trying to remove the cover in this state can damage the sealed system or other sensitive components in the evaporator area. Ordering; 1 W10633627 (FAN) and 1 W10837236 (HARNESS THERMISTOR)
Near Sanger, CA 93657
Ian
Job Details: 07/16/2018
Tech found compressor inverter shorted by water drip in from water line hole in cavity on Frigidaire Refrigerator FGHC2331PFCA. Need inverter and mastic to seal hole. Bottom fresh drawer is also broken. Need drawer as well. Ordering; 1 240351240 (pan-crisper) and 1 5304512686 (INVERTER) and 1 5305877995 (compound)
Near Dinuba, CA 93618
Ian
Job Details: 07/16/2018
Tech found that Frigidaire Range- Gas LGGF3043KFT all surface burner pilot holes clogged and buildup preventing spark ignition. 3 electrodes do not spark from shorted spark module. Need spark module for repair. Ordering; 1 316262404 (module),
Near Dinuba, CA 93618
Ian
Job Details: 07/16/2018
Tech found that Frigidaire Refrigerator FGHC2355PF9A was not reassembled correctly and has loose and improper screws in auger box and icemaker. Tightened and replaced screws. FF door seal was out of channel and had tape interrupting it. Secured door seal. Customer is concerned about surface cracking on interior of FF compartment. Advised that this does not affect function. Bottom shelf is broken. Need shelf for repair. Ordering 1 240599803 (frame-deli cover)
Near Fresno, CA 93727
Ian
Job Details: 07/16/2018
Customer originally called in because their Whirlpool Dishwasher DP840SWPX2 was leaking water from the bottom. Upon arrival tech found that sprayarm is clogged and damaged. The unit is missing rubber track deflectors and has worn door seal. The leak is from the door seal and loose sprayarm. Ordering; 1 WP8528862 (deflector) and 1 WPW10164258 (arm-spray) and 1 WPW10509257 (gasket)
Near Fresno, CA 93710
Chris
Job Details: 07/16/2018
Upon technician's arrival found that dryer was shooting water out on the ground. Reason being customer was not given the hoses needed for this type of dryer this dryer is a heat pump unit. Ordering; 1 461970110583 (hose) and 1 461970110592 (hose) and 1 W10629345 (pipe)
Near Fresno, CA 93726
Skyler
Job Details: 07/16/2018
Technician found that Maytag Washer MVWC565FW1 is making a clicking sound and would not finish cycle. Tried multiple times to enter washer into diagnostics with no luck. So instead put washer in a drain spin cycle. Was able to see that lid lock was not functional also strike is kind of worn out. Also Notice the start button on the panel was sticking really bad. Ordering; 2 W10837741 (lid strike)s and 1 W10838613 (lid lock assembly) and 1 W10909736 (panel-cntl) and 1 W11162438 (CNTRL BOARD)
Near Fresno, CA 93710
Chris
Job Details: 07/16/2018
Technician found that customer is having same issue with coil icing up in KitchenAid Refrigerator KRFC704FSS00 compartment. Technician ran test 129 to make sure software version is up-to-date which it is, received 6.00. Also went over service Pointer W11033419 Dealing with this problem. Ordering; 1 W10818463 (gasket) and 1 W11167902 (EVAP COVER)
Near Los Banos, CA 93635
Irvin
Job Details: 07/16/2018
Technician found that Frigidaire Refrigerator FFTR1821TW0 is not cooling. Nothing is on but the lights. Advanced the d-timer and nothing happened. Removed power. Then repowered unit and it came on advanced control unit shut down then again failed to power on again. Ordering; 1 241705102 (timer-defrost)
Near Los Banos, CA 93635
Irvin
Job Details: 07/16/2018
Technician found that Whirlpool Refrigerator MRT118FFFM01 has an intermittently cooling issue. The units control is dropping power then coming back on in a restart then repeats. Unit needs new control. Ordering; 1 W11223735 (CONTROL)
Near Madera, CA 93637
Douglas
Job Details: 07/16/2018
Tchnician went out to customer's house and inspected their Frigidaire Refrigerator FFHS2611LWA and found shelf broke on its own needs to order shelf. Ordering; 1 240323001 (bin,door)
Near Merced, CA 95341
Cruz
Job Details: 07/16/2018
Customer stated that Whirlpool Dryer Electric MVWC4258W0 will not advance try to spin tub. Found that tub won’t spin and that the bearings are out on unit. Unit needs new gear case. Ordering; 1 W10721967 (drive pulley) and 1 W11035747 (gearcase).
Near Madera, CA 93637
Douglas
Job Details: 07/16/2018
Found that Frigidaire Refrigerator's FFHS2611LBMA icemaker continuously fills flooding freezer found icemaker gears to be stripped need to replace icemaker. Ordered; 1 241798231 (ICEMAKER) Technician went back to remove and install icemaker try to cycle icemaker unit cycled but did not fill check voltage at water valve water valve is getting voltage but not operating needs valve. Ordering; 1 242252702 (valve)
Near Hughson, CA 95326
Cruz
Job Details: 07/16/2018
Found KitchenAid Dishwasher KDFE304DSS0 with adjusters on top rack that are broken and wheels on lower rack are missing. The customer then stated that they have found broken wheels inside tub after cycle before. ordering parts adjuster, 4 wheels. ; Ordering; 4 WPW10195417 (wheel)s and 1 WPW10546503 (adjuster)
Near Modesto, CA 95354
Cruz
Job Details: 07/16/2018
Technician Inspected Maytag Washer MVWX655DW0 and found wash plate and hub to be stripped causing wash plate to spin freely as well wash basket. Customer also mentioned that the basket will bang side during any cycle, ordering parts suspension rods, hub, wash plate ; Ordering; 2 W10528947 (drive hub kits) and 1 W10902814 (washplate) and 1 W11130362 (SUSPENSION RODS )
Near Pinon Hills, CA 92372
Albert P.
Job Details: 07/16/2018
MDB8959SBS3 WHIRLPOOL DISHWASHER, customer instruct run cleaner thru unit has calcium build up collected $115 ;
Near Victorville, CA 92392
Cesar
Job Details: 07/16/2018
LGUB2642LE3 FRIGIDAIRE REFRIGERATOR, Unit not making ice per customer they had service few months ago by prior company and unit was labeled not repairable. It was documented with factory. Customer does not know why she has service today. I told customer that I would be starting over she indicated they want the same company that has been dealing with on going problem
Near Apple Valley, CA 92308
Cesar
Job Details: 07/16/2018
MAYTAG WASHER MVWC425BW0, Spin basket is worn and has play in the shaft cap checks failed and pump stalls ; ordrng 1 W10521298 (spin basket), 1 W11158831 (CAP),1 WPW10276397 (drain pump assy) Replaced basket cap and pump unit tested good.
Near Apple Valley, CA 92308
Cesar
Job Details: 07/16/2018
MAYTAG REFRIGERATOR MFI2570FEZ05, Complaint no ice checked unit found ice maker had ice stuck in the mold stopping motor from spinning cleared ice and it tested good
Near Apple Valley, CA 92308
Cesar
Job Details: 07/16/2018
WMH53521HZ WHIRLPOOL MICROWAVE, Complaint no heat found unit is not properly installed found flap on vent for microwave hits duct work on home before it’s fully open cutting off air flow causing magnetron to over heat and trip mag thermostat. Let customer know to contact builder
Near Apple Valley, CA 92308
Cesar
Job Details: 07/16/2018
WDT710PAHZ1 WHIRLPOOL DISHWASHER, , Customer instruct water to unit was turned off unit tested good ;
Near San Gabriel, CA 91775
Albert P.
Job Details: 07/16/2018
KITCHENAID MICROWAVE KHMS2050SBL0, Checked unit found cavity light would not turn off. Power and polarity checked good. Inspected in line fuse it is ok, moved on to testing door switches, found 2 bad switches W10727360 on unit removed and replaced parts listed tested ops unit now functions as designed. Collected service call fee parts and labor $217.25 on card
Near San Gabriel, CA 91775
Francisco
Job Details: 07/16/2018
WHIRLPOOL DISHWASHER WDF520PADW7, complaint pods were not dissolving and unit was not cleaning properly. Entered diagnostics and retrieved error codes 4-3 & 7-1 voltage checked on acu connector p5-1 and p5-2 found 120 vac present, ordering pump and motor assembly; ordrng 1 W11025157 (pump&motor) Removed and replaced part listed, tested ops unit working as intended.
Near Los Angeles, CA 90065
Francisco
Job Details: 07/16/2018
WHIRLPOOL FREEZER GB2FHDXWS0, Unit is cooling properly but it s making light frost on top right hand side. After further inspection I found a worn out gasket on the bottom portion magnet is missing on it. Ordering part and rescheduling for Saturday.; ordrng 1 WPW10436250 (gasket-fip) Removed and replaced FC door gasket. Unit now sealing properly.
Near Los Angeles, CA 90065
Francisco
Job Details: 07/16/2018
WHIRLPOOL REFRIGERATOR KFCS22EVMS2, Checked unit found unit undercharged. Inspected for leaks found none. Found Schrader valve a bit loose allowing refrigerant to escape system, vacuumed system and recharge to specs. Asked cx to monitor unit for proper temp. Unit working as intended
Near Ventura, CA 93003
Hector Zuleta
Job Details: 07/16/2018
whirlpool refrigerator WRB322DMBM00, Customer complaints of no ice production. Checked ice maker the ejection mechanisms got jammed with ice. Adjusted and cycled. Tested ok.
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 07/16/2018
WHIRLPOOL REFRIGERATOR WRX735SDHV00, Customer complaints of water dispenser dripping. Flushed water line, unit is hooked to a reverse osmosis system. Advised to the customer about consequences due to the lack of pressure. Tested ok.
Near Santa Clarita, CA 91350
Michael
Job Details: 07/16/2018
whirlpool refrigerator KRFC704FSS00, Customer states unit wasn’t cooling in fridge, had power unplugged to unit.Tech found fridge evap covered in ice. Used steamer and removed all ice obstruction. Replaced evap fan and cover assembly. Replaced control. Unit now cools. Advised to wait 24 hrs for correct temp
Near Thousand Oaks, CA 91320
Danny
Job Details: 07/16/2018
whirlpool refrigerator WRS571CIHZ00, Unit is not cooling. Found unit stuck in no cooling mode. Removed unit from no cooling mode. Unit kicked on and compressor kicked on Unit started to cool Advised client to allow 24hrs for unit to reach proper temp
Near Agoura Hills, CA 91301
Danny
Job Details: 07/16/2018
IKEA MICROWAVE IBMS1455DS00, Unit is not working Found broken buttons and led lights are missing segments on number 8 Need to order parts and rs call ; ordrng 1 W10770413 (cntrl-elec) and 4 W11086664 (button)s and 4 W11116990 (button) Button are broken and led display not working properly Replaced and install control and buttons Reinstall microwave No cabinet damage Unit is working properly.
Near Agoura Hills, CA 91301
Danny
Job Details: 07/16/2018
KITCHENAID DISHWASHER KDTE704DPA0, Unit is not starting a cycle and shuts off with in 5 mins And making noises Found unit not draining and making grinding noise when in drain cycle Provided cod estimate to client Service call 115.00Labor 150.00Total 265.00Client agreed to get unit repaired Removed front bottom custom wood kick plate Removed drain pump and cleared housing Found broken glass Reinstall pumpRan a self test cycle Unit completed with no issues No water leaks Unit is washing and draining properly Collected payment by check
Near Lancaster, CA 93536
Patrick
Job Details: 07/16/2018
whirlpool cooktop SC8630EBQ2, Found the. Auto er having issues with a constant ticking noise. Coming from switch ignitor also 2 front ones don’t work. Needs new ignitors, theyre discontinued. Unit is safe to use if lit with match
Near Lancaster, CA 93535
Patrick
Job Details: 07/16/2018
whirlpool refrigerator WRF555SDFZ Found the unit not making ice. Bucket was stuck finally got ops and found the ice maker cup full of water causing the water when it fills to fill ice bucket and everything gets stuck frozen. Need new ice maker and valve. Ordering fill tube too ; ordrng 1 67006317 (tube-water) and 1 WPW10312696 (water inlet valve), Removed and replaced parts tested unit all ops checked good at time of service
Near Lancaster, CA 93535
Patrick
Job Details: 07/16/2018
whirlpool microwave WMH32519CW Found the customer having issues with the unit not wanting to operate properly. Display reading open/close door. Error occurring in the switches. Removed and replaced parts. Tested unit all ops checked good
Near Santa Clarita, CA 91387
Raymond
Job Details: 07/16/2018
whirlpool refrigerator WRF540CWHZ00, Upon arrival unit had no water pressure. Had enough supply pressure, and voltage at valves. Replaced valve and tested unit. Unit functions normal now.
Near Santa Clarita, CA 91387
Raymond
Job Details: 07/16/2018
whirlpool dishwasher WDF520PADM7, Upon arrival unit had a 71 code for heater disabled due to cold water entering unit. Put unit through diagnostic and heater turned on. Instructed customer on proper use and care of unit put unit through diagnostic mode to clear code.Unit functions as designed at time of service
Near Santa Clarita, CA 91321
Raymond
Job Details: 07/16/2018
whirlpool dryer WGD8500DC4, Upon arrival cx complaint was noise during operation. Tested and found bad pulleys. Needed 2 repair kits. Installed and tested. Unit functions as designed.; used 1 4392067 (DRYER REPAIR KIT) from stock
Near Santa Clarita, CA 91350
Raymond
Job Details: 07/16/2018
kitchenaid refrigerator KBSN608ESS01, Upon arrival cx complaint was popping or cracking sounds heard when in use. Inspected and found the noise cx was hearing is evaporator noises when refrigerant expands. Unit functions as designed at time of service
Near Bakersfield, CA 93307
Dane
Job Details: 07/16/2018
whirlpool dryer WED8500DC , Unit was not starting because it had no power. Connected unit to power, unit operated properly. ran a test, unit working as design. Unit was in need of power for it to work;
Near Bakersfield, CA 93301
Dane
Job Details: 07/16/2018
WHIRLPOOL REFRIGERATOR WRX988SIBM03, Upon arrival the unit was not making ice unit was giving a e5 fault code in test 56 meaning timed ice due to high temp. Freezer was at 22 and fresh food was at 41. Installed dryer and found leak in fresh food evap where the thermistor was clipped to it. Unit needs new dryer and new evap.; ordrng 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) Remove and replaced evap and dryer and recharged and tested unit. Unit functions normal now
Near Bakersfield, CA 93308
Dane
Job Details: 07/16/2018
KITCHENAID DISHWASHER KUDS30IXBL, Upon arrival the unit would not fill with water. Found the water valve not opening. Remove and replaced valve WPW10327249 and WPW10195039 tested unit. Unit functions normal now
Near Bakersfield, CA 93314
Dane
Job Details: 07/16/2018
WHIRLPOOL WASHER WTW6500WW1, UNIT HAS A BAD BEARING REPLACED AND Installed bearing W10435302 and tested unit. Unit functions normal now
Near Atascadero, CA 93422
George
Job Details: 07/16/2018
MAYTAG DISHWASHER Found washer drain pump exexively loud not draining check for debree ok replace drain pump. Office to call customer wen part in.; ordrng 1 W10876600 (drain pump) , Installed new drain pump tested check out ok complete. No or dings cause by tech customer ok.
Near Paso Robles, CA 93446
Albert P.
Job Details: 07/16/2018
KITCHENAID REFRIGERATOR KRFF305EWH00. Found refrigerator over freezing fresh food area need to replace damper ok to order part. Office to call customer wen part in.; ordrng 1 WPW10594329 (control) Installed part tested check out ok . No dents or dings cause by tech customer ok
Near Paso Robles, CA 93446
George
Job Details: 07/16/2018
MAYTAG DISHWASHER MDB8959SBB0, Found dishwasher completely off check for power ok disconnected 110 on dishwasher put new but connectors retested checking ok drain powering up ok complete. No dents or dings cause by tech customer ok
Near Paso Robles, CA 93446
George
Job Details: 07/16/2018
KITCHENAID REFRIGERATOR KRFF305EWH00, Found refrigerator freezer door not sealing from top molded reposition gasket testing ok . No dents or dings cause by tech customer ok
Near Oceano, CA 93445
George
Job Details: 07/16/2018
ROPER WASHER RTW4516FW2, Found washer not draining properly customer has connectors to drain going outside of house not elevated check for errors no errors tested ok kept hose elevated customer instruct to get plumber to repair drain issue complete. No dents or dings cause by tech customer ok.; Job Cmpltd
Near Los Angeles, CA 91607
Kenneth
Job Details: 07/16/2018
Found unit with poor cooling due to evap fan motor not running. Unit is running and getting cold. Just not cold enoug due to no air circulation. Ordering new evap fan motor. Rescheduled customer for 7-14-18; ordrng 1 WPW10276647 (motor-evap) Installed motor evap and tested unit. Unit is now working properly. Fan is going no problem. And temps are cooling down. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician
Near Los Angeles, CA 91602
Kenneth
Job Details: 07/16/2018
maytag washer MVWB765FW0 Found unit with white soap spots still on the clothes at end cycle. Found unit not filling with much water. Ordering new control board. Not reading pressures. Instructed customer on proper loading techniques. And soap usuge. Rescheduled customer for saturday 7-14-18; ordrng 1 W10920541 (cntrl-elec) Installed control board and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician
Near Los Angeles, CA 91605
Kenneth
Job Details: 07/16/2018
AMANA REFRIGERATOR ASD2575BRS01, Customer concerned about cooling issues. Found unit not cooling properly due to weak fan motor. Hardly turning causing no very little air circulation. Ordering new evap motor and fan blade. ordrng 1 4389144 (motor,evap.fan) and 1 WP2169142 (evaporator fan blade) , Installed evap fan, control, and blade. Tested unit. Unit is now working properly. Customer approves function at this time no dents dings or blemishes on or around unit caused by technician
Near Burbank, CA 91505
Kenneth
Job Details: 07/16/2018
MAYTAG WASHER MVWC416FW0, Found unit not spinning clothes out. Leaving clothes wet at end cycle. Ordering new motor. Open winding causing unit to hum but not turn left or right. Rescheduled customer for 7-12-18 PM ; ordrng 1 W10832724 (drive motor), Installed drive motor and tested unit. Unit is now working properly. Recalibrated unit. No dents dings or blemishes on or around unit caused by technician ;
Near Los Angeles, CA 91342
Kenneth
Job Details: 07/16/2018
maytag washer MVWB725BW0, Checked diagnostics and unit has f50code. Checked tub and it floated and spun freely. Checked continuity between control and rps and 5here was intermittent readings. Ohm’d out motor winding and they were shorted also found p5 connector arced on control. Ordering control,harness and motor. ; ordrng 1 W10763749 (cntrl-elec) and 1 WPW10419333 (stator) and 1 WPW10504822 (harns-wire) Installed control board stator and harness. Tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician
Near Visalia, CA 93291
Enrique
Job Details: 07/16/2018
WHIRLPOOL REFRIGERATOR WRF535SWHZ00, Inspected a whirlpool refrigerator . Customer complaining , ice maker not producing ice . Unit leaking underneath . I found a broken inlet valve . Replaced the inlet valve WPW10420083 and ice maker W10884390 . All functions checked normal at time of service . No leaks .
Near Hanford, CA 93230
Albert P.
Job Details: 07/16/2018
WHIRLPOOL REFRIGERATOR WRF555SDFZ05. Replaced the control and thermistor kit . Also instructed the customer how to adjust the temperature . It was set to 35 degrees . All functions checked normal at time of service . No leaks