Near Los Angeles, CA 91352
Bryan Dunn-Wilson
Job Details: 09/28/2018
WHIRLPOOL REFRIGERATOR KSSC48FTS03 Customer states UI is flashing on and off. Evap motor is it running. Unit needs a control kit and evap motor. Removed and replaced parts listed. Unit functioning as designed no dents dings or scratches caused by tech.
Near Los Angeles, CA 91040
Bryan Dunn-Wilson
Job Details: 09/28/2018
WHIRLPOOL REFRIGERATOR WRF757SDEM01 Customer states no ice production. Ran diagnostics all test passed other than the harvest test. Motor not responding. Ordering ice maker. All I was sent with was the fill valve. Don’t have ice maker. ordrng 1 W11188383 (ICEMAKER), Removed and replaced ice maker. Tested ice maker in diagnostics. Ice maker cycled and filled with water. No dents dings or scratches caused by tech.
Near Glendale, CA 91208
Bryan Dunn-Wilson
Job Details: 09/28/2018
kitchenaid refrigerator KSSC48QTS02 Upon arrival I removed the shaft again and it’s getting caught. It’s really rusty and sticky as if something spilled inside there is no seal. Ordering new shaft and motor. ordrng 1 2318011 (cover) and 1 W10822635 (motor) and 1 WP2198628 (seal) and 1 WP2315559 (sleeve) and 1 WP2318082 (shaft), Removed and replace all listed parts. Ice is now properly dispensing. No dents dings or scratches caused by tech.
Near Pasadena, CA 91107
Bryan Dunn-Wilson
Job Details: 09/28/2018
kitchenaid dishwasher KDTE204GPS0 Customer states dw is not draining. Ran diagnostics dw would fill and cycle but not drain inspected drain pump for lose connections found none. Removed drain pump to inspect for debris found none. Replaced drain pump W10876537 (PUMP-DRAIN). Tested unit. Unit is functioning as designed. No dents dings or scratches caused by tech. ; Job Complete.
Near La Cañada Flintridge, CA 91011
Bryan Dunn-Wilson
Job Details: 09/28/2018
KITCHENAID REFRIGERATOR KBSD602ESS01 Customer states UI is blinking. Inspected unit. Explained to cx that the temp was not set so it was just blinking the temp. Set temps to recommended all functions are normal. Temps at 40 degrees. Found no problems at this time. No dents dings or scratches caused by tech.
Near Santa Clarita, CA 91321
Bryan Dunn-Wilson
Job Details: 09/28/2018
kitchenaid refrigerator KRFC302ESS00 Customer states both gaskets are torn and moisture is building up. Removed and replaced both RC door gaskets. Heated to mold. Instructed customer to give time for gaskets to mold. Customer also states ice was melting in freezer ice bin. Inspected door. Door is not sealing properly on left side. Removed door and re set tracks. Door now closing evenly.
Near Somis, CA 93066
Aaron
Job Details: 09/28/2018
whirlpool refrigerator WRF555SDFZ05 Check temperatures temperatures are normal set to 38° it read 38°F checked freezer is set to 0°F it is very degrees Fahrenheit customer is using a weather thermometer to try to pinpoint temperatures
Near Camarillo, CA 93010
Aaron
Job Details: 09/28/2018
whirlpool refrigerator WRF540CWBW01 Replaced condenser and made sue all of the welds are good pulled vacuum recharged the system operations normal now ; used 5 R134A (5 OZ )
Near Thousand Oaks, CA 91362
Aaron
Job Details: 09/28/2018
WHIRLPOOL REFRIGERATOR WRF993FIFM00 Unit fresh food evaporator is frozen up software is old 500, ordered main board and evaporator cover asm also I need to call tech line to document ; ordrng 1 W10889841 (cover-evap) and 1 W11169503 (MAIN BOARD), Replace the evaporator cover for the fresh food section and the main board check the operations a test 128 software is now at 800 unit should work correctly now; Job Complete.
Near Simi Valley, CA 93063
Aaron
Job Details: 09/28/2018
whirlpool refrigerator WRX988SIBM01 The right side fresh food door gasket has some splits in it ordered part to replace ; ordrng 1 W10846057 (gasket-fip), replaced the right side gasket tested ops normal now ; Job Completed.
Near Simi Valley, CA 93063
Aaron
Job Details: 09/28/2018
KITCHENAID REFRIGERATOR KFCO22EVBL1 The right side door gasket W10435971 (GASKET-FIP) is split replaced with a new one operating normal now; Job Complete.
Near Oxnard, CA 93035
Jesus
Job Details: 09/28/2018
whirlpool refrigerator WRX735SDHZ00 Customer states that unit is not dispensing full cubes. Checked unit and found the assembly bin shut iced up. Removed bin and cleared out ice. Defrosted iced on bin and assembled unit. Tested units crushed and full ice through the dispenser. Unit is working as design.
Near Camarillo, CA 93010
Jesus
Job Details: 09/28/2018
whirlpool refrigerator WRF560SEYM05 Customer states that unit is not dispensing water. Checked unit and found the freezer evap cover iced. Removed door and drawers cleared out the iced. Found the fill tube not inserted all the way in causing water to leak during fill. Adjusted the fill tube and assembled unit. Customer is also using reverse osmosis causing low pressure. Unit is woking as design.; Job Complete.
Near Camarillo, CA 93012
Jesus
Job Details: 09/28/2018
whirlpool oven WFG515S0ES1 Customer states that unit is not working. Checked unit and found the control board not on or responding. Ordering part.; ordrng 1 WPW10424890 (cntrl-elec), Customer states that unit is not working. Checked unit and found the control board not on or responding. Customer states that panel burnt when doing a self cleaning. Ordering part. Remove dpanel and installed new panel. Tested unit and UI. Unit is working as design.
Near Camarillo, CA 93012
Jesus
Job Details: 09/28/2018
WHIRLPOOL REFRIGERATOR WRS571CIDM01 Ordered part per office; ordrng 1 LW10691266 (dor-fip), Customer states that unit is not making ice. Checked unit and found the wires on freezer door spliced. Customer is going to call whirlpool. Removed bins and disconnected connectors. Removed door and installed new door. Tested unit on test 44 and 45 working properly. Tested the UI ice and water paddles. Unit is woking as designed.
Near Camarillo, CA 93012
Jesus
Job Details: 09/28/2018
whirlpool microwave WMH31017HS0 Customer states this unit is not working. Checked unit and found the panel not working. Removed vent and panel. Tested the fuse and it’s good. Checked the outlet and supply voltage 117 vac. Also found the panel dented. Ordering part.; ordrng 1 W10892389 (cntrl-elec) and 1 W11173817 (PNL-CTRL), Unplugged unit and removed panel and control. Installed new parts and tested unit. Unit is now woking as designed.
Near Oxnard, CA 93033
Jesus
Job Details: 09/28/2018
whirlpool refrigerator WRT311FZDB01 Customer states that unit in freezer is building up ice. Checked unit and found evap cover siliconed to drain pan. Removed evap cover and removed adhesive also tested components. Sealed the liner on both compartments. Unit is now woking as design.; used 1 WP482338 (ADHESIVE)
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 09/28/2018
whirlpool refrigerator MFC2062FEZ00 no ice production. Checked unit and found freezer door not closing light switch due to door liner is now down.; ordrng 1 W10571967 (frz door gasket (gr)) and 1 W10854490 (dor-fip), Replaced freezer door and door gasket. Tested ok.
Near Moorpark, CA 93021
Hector Zuleta
Job Details: 09/28/2018
KITCHENAID DISHWASHER KDTE104DSS0 dishwasher not working properly. Checked unit and found wash motor pumping very weak and diverted motor not switching making a constantly clicking sound like is stuck in one position. Customer trying to get an authorization number through the KitchenAid to paid for the costs of the repair. Dishwasher relatively new, customer has been taking good care of the unit.
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 09/28/2018
maytag washer MVWB865GW0 sheet stuck under the agitator. Checked unit and added some water and pulled the sheet. Tested ok.
Near Los Angeles, CA 91303
Michael
Job Details: 09/28/2018
maytag washer MVWB865GW0 Customer states unit leaks water.F2E1- stuck button Cleared faults, Ran auto service test and found drain pump was leaking from housing.Removed and replaced drain pump. Used regular style hose clamp on weak spring clamp.Ran unit through auto service and passed with no issues. Unit no leaker leaks and ops as intended job complete; Job Completed.
Near Los Angeles, CA 91342
Michael
Job Details: 09/28/2018
whirlpool refrigerator WRF560SEYM05 Customer states some veggies were freezing in the drawer and on top shelf. Found customer was keeping lettuce and tomatoes on top shelf against rear inlet vent and food was freezing g. Customer had recently purchased home and was not aware of proper food orientation inside unit. Instructed customer on proper loading procedures. Unit ops as intended with no issues all fans op no ice build up unit ops as intended job complete
Near Los Angeles, CA 91423
Kenneth
Job Details: 09/28/2018
whirlpool refrigerator RJRS4880D Installed compressor exchanger and evap.vacuumed system. Recharged with 6,75 OZ of R134A refrigerant and tested unit. Unit is now working properly. Customer appoves function at 5is time. No dents dings or blemishes on or around unit caused by technician. Pressures checked good. No leaks found.
Near Los Angeles, CA 91356
Kenneth
Job Details: 09/28/2018
whirlpool dishwasher KUDD03DTSS10 Upon arrival customer informed me of poor washing and weird noises. Tested unit. And found unit working properly. Unit is filling draining and washing. Heater is heating water. Informed customer that all function s are working properly. But if problem continues to give us a call and try to record noise.
Near Lancaster, CA 93535
Patrick
Job Details: 09/28/2018
maytag refrigerator MRT118FFFE04 Found the unit no cool in the fridge section. No air flow to compartment. Checked fan and it is working but the freezer evap is over frosted not going into defrost. Checked heater and it has proper resistance. Found open defrost thermistor. Needs new one ; ordrng 1 WPW10384183 (thermistor), Removed and placed parts tested unit. All ops checked good
Near Llano, CA 93544
Patrick
Job Details: 09/28/2018
kitchenaid refrigerator WRV986FDEM Removed and replaced parts tested unit. All ops checked good
Near Los Angeles, CA 90065
Francisco
Job Details: 09/28/2018
whirlpool range JGS8750BDS Removed and replaced parts listed. Did not install vent due to part already upgraded. Unit working as designed.
Near Los Angeles, CA 90065
Francisco
Job Details: 09/28/2018
WHIRLPOOL REFRIGERATOR JFC2070KRS Customer stated unit is not producing ice nor dispensing water. Inspected water by following water flow and found issue at filter head. ordrng 1 WP12664501 (plug- bypa) and 1 WP67006524 (housing), Found culprit of malfunction to be really high pressure in customers home. Shut off main water valve opened cold water at sink then installed filter. Unit now working as intended.
Near Pasadena, CA 91107
Francisco
Job Details: 09/28/2018
whirlpool washer WTW4816FW2 Checked unit found no error codes. Customer stated she did a load with a very light load which must have caused unit to go off balance causing banging noise and unit to stop in spin cycle. Checked suspension rods and also tested high spin unit is working as intended at this moment.; Job Completed.
Near Monrovia, CA 91016
Francisco
Job Details: 09/28/2018
MAYTAG WASHER MVWB765FW Checked unit upon arrival retrieved error code f0e5 off balance load. Informed customer this is an issue with loading. Entered manual test mode and shifted between agitation and spin several times and did not find any abnormal noise. Demonstrated this for customer. Also calibrated unit and it is working as intended.
Near Rosemead, CA 91770
Francisco
Job Details: 09/28/2018
whirlpool washer WTW5000DW1 Checked unit upon arrival and retrieved error codes f7 e1 f5 e1 & f5 e2. Entered manual diagnostic and tested door latch it is working as intended. Moved on to tachometer verification test and it passed. Ran verification cycle and noticed motor would hum but not move inspected wiring underneath unit it seemed fine. Tested capacitor it tested out of range; ordrng 1 W11158831 (CAPACITOR ), Removed and replaced part listed, tested ops unit working as intended.
Near Rosemead, CA 91770
Francisco
Job Details: 09/28/2018
whirlpool washer WTW6300WW0 Customer stated unit was leaking water on right rear side of unit. Upon further inspection found leak at drain hose and also found a broken drain pump. Tub ring is also cracked which can cause unit to leak at times. Ordering parts to complete repair; ordrng 1 W10155921 (pump-water), 1 W10236686 (hose), 1 W10260488 (ring-tub), W10536347 (pump-water); ordrd a WPW10236686 (hose); ordrd a W10260488 (ring-tub) Removed and replaced parts listed, ran 2 test cycles no leaks found.
Near La Cañada Flintridge, CA 91011
Jesus
Job Details: 09/28/2018
kitchenaid dishwasher KDFE204ESS1 Removed and replaced sump assembly. Tested unit. Unit functions as designed no leaks. No dents dings or scratches caused by tech. Customer states unit is leaking. Removed bottom panel found drain hose came off. Reinstalled drain hose. Unit is functioning as designed and not leaking.; Job Complete.
Near Pasadena, CA 91107
Bryan Dunn-Wilson
Job Details: 09/28/2018
amana dishwasher ADB1400AGS1 Customer states dishwasher is not draining. Ran unit. Tried draining. Loud grinding noise from pump. Removed pump to check for debris found none replaced drain pump. Unit now functioning as designed. Customer approves repair at this time no dents dings or scratches caused by tech. ; Job Completed.
Near Arcadia, CA 91007
Bryan Dunn-Wilson
Job Details: 09/28/2018
kitchenaid refrigerator KFCS22EVMS1 Customer states smelling burning smell and discoloration of cabinet. Allied techline. Techline has me removed the UI and found that UI was melted. Checked for proper voltage to unit found 120 at outlet. Techline said unit was unfixable.
Near Arcadia, CA 91007
Bryan Dunn-Wilson
Job Details: 09/28/2018
kitchenaid refrigerator KFCS22EVMS1 Customer states smelling burning smell and discoloration of cabinet. Allied techline. Techline has me removed the UI and found that UI was melted. Checked for proper voltage to unit found 120 at outlet. Techline said unit was unfixable.
Near Arcadia, CA 91007
Bryan Dunn-Wilson
Job Details: 09/28/2018
whirlpool washer CAE2745FQ0 Customer states washer is not draining. Ran diagnostics. Unit started agitating and spinning. Canceled out diagnostics. Unit started on its own again. Ordering control. ordrng 1 W11188527 (CONTROL ), Removed and replaced control calibrated and tested unit found tub was not spinning. Inspected shifter. Found that drive belt fell off. Reinstalled drive belt tested unit. Unit functioning as designed. No dents dings or scratches caused by tech. ; Job Complete.
Near Glendale, CA 91214
Bryan Dunn-Wilson
Job Details: 09/28/2018
WHIRLPOOL REFRIGERATOR KFCS22EVMS8 Customer states no ice production. Inspected ice maker jumped ice maker. Ice maker would not start. Removed and replaced ice maker W10889233 (ICEMAKER). Ice maker cycled and filled with water. No dents dings or scratches caused by tech. ; Job Completed.
Near Camarillo, CA 93012
Jesus
Job Details: 09/28/2018
whirlpool refrigerator WRX988SIBM03 Customer states that left side door doesn’t close properly. Checked unit and adjusted the center mullion. Also adjusted the door leveling on the left side. Unit is working as design.; Job Completed.
Near Ventura, CA 93003
Jesus
Job Details: 09/28/2018
KITCHENAID REFRIGERATOR KBFN406EPA00 Customer states that unit is not cooling and working intermittently. Checked unit and ran diagnostics. Tested thermistors, compressor and fans. Or ding parts. ; ordrng 1 W10846767 (cntrl-elec) and 1 WPW10739408 (cntrl-elec), Customer states that unit completely stopped working a week ago. Checked unit and found the inverter flashing. Inverter error code is inverter failure. Checked and power of 118 vac to inverter. Also getting 3.1 vdc. Checked power to compressor and not getting none. Orderding part. Removed inverter and installed new. Turn unit on and found the same error code with inverter fault. Removed inverter and tested the compressor. Found the compressor winding not ohming out. Needs seal system, Completed seal system; used 1 CD8404 ([Alt for AF1200])
Near Camarillo, CA 93012
Jesus
Job Details: 09/28/2018
maytag washer MVWB835DW0 In diagnostics panel would not allow any test to be made. Unplug unit and restart diagnostics. Ran manual test and found the gearcase making gear noise. Also per tech sheet tes#3 on page 16 tested components and step 14 says to replace motor. Ordering parts. Removed agitator and lock ring. Removed tub ring and basket. Removed gearcase assembly and gearcase. Installed new gearcase and parts. Assembled unit and calibrated. Ran diagnostics and passed. Unit in now working as designed.
Near Camarillo, CA 93012
Jesus
Job Details: 09/28/2018
whirlpool microwave WMC50522AS1 Customer states that power button not working. Checked unit and found the power button completely dead. Unplugged and plugged unit on to see if that would change anything. Part list doesn’t have any parts available. Total unit replacement. Call autho and they are found to call customer within 3 business days.; Job Complete.
Near Moorpark, CA 93021
Hector Zuleta
Job Details: 09/28/2018
kitchenaid refrigerator KBSN608ESS01 Customer still complaints about thin film of ice/frost in the evaporator cover. Contacted tech line and he suggested to set the defrost time interval every 8 hours instead of 12 hours, also he recommended to replace the defrost thermostat for one 60 deg cut-up, part #WP218238. SR#7723006017.; ordrng 1 WP2182381 (bimetl-def), Replaced defrost thermostat (WP2182381). Tested ok.; Job Complete.
Near Westlake Village, CA 91361
Hector Zuleta
Job Details: 09/28/2018
MAYTAG DRYER MGDB765FC0 damaged dryer front panel WPW10459661 (PANEL) and toe panel WPW10459664 (TOEPNL) . Replaced both and tested ok.; Job Complete.
Near Oxnard, CA 93036
Hector Zuleta
Job Details: 09/28/2018
kitchenaid dishwasher KDTE704DSS0 Dishwasher stop in the middle of the cycle acting like the door has been open, restarted the cycle and few seconds after start stop again. Tested the motor and door switch, both are working fine. Contacted tech line and he suggested to replace the fan vent. Replaced the vent and tested ok
Near Los Angeles, CA 91344
Michael
Job Details: 09/28/2018
kitchenaid microwave KMHS120ESS1 Customer says microwave intermittently heats. Agrees to service feeTested with magic bar and mag does not hum or heat.Needs magneton W10818686 Removed microwave, removed and replaced mag and unit now operates as intended.
Near Los Angeles, CA 91311
Michael
Job Details: 09/28/2018
MAYTAG DRYER MGD3500FW0 Customer states makes loud thumping sound and lint trap will not go down and is causing clothing to become damaged.Tech found lint built up. Tech removed lint blower housing and showed customer vent hose is obstructed severely. Advised have exhaust vent serviced. Unit now operates and down not make any sounds. Unit ops as intended job complete. Completed.
Near Los Angeles, CA 91306
Michael
Job Details: 09/28/2018
whirlpool dishwasher KDTE334GPS0 Customer states unit leaks from corner of door.Tech found unit not installed properly. Unit was not level resulting in unit leaning forward and small leak forming at base of left hinge.Found seal on right side of door not fully installed. Installed seal and leveled unit for customer. Unit now does not lean forward. Ran unit through rapid advance and unit does not leak. Unit ops as intended job complete; Job Complete.
Near Los Angeles, CA 91367
Michael
Job Details: 09/28/2018
kitchenaid refrigerator KBFS25ECWH00 Customer states that unit was intermittent making ice, water is dripping from ice maker into ice bin and causing large ice block to for in ice bin. Cycled ice maker and when ice maker filled, water poured from mold into ice bin. Removed and replaced icemaker with truck stock pn W1088439. new ice maker cycled and filled. Advised customer to wait 24 hrs for ice production. Unit ops as intended job complete; used 1 W10884390 (ICEMAKER)
Near Los Angeles, CA 91326
Michael
Job Details: 09/28/2018
WHIRLPOOL DRYER LGR5636KQ0 Customer states light does not turn on and drum continues to spin after door is opened. Bad door switch. WP3406107. ordering 1 WP3406107 (switch-dor), Removed and replaced door switch. Unit now lights interior and halts operation when door is opened. Unit ops as intended job complete
Near Los Angeles, CA 91331
Michael
Job Details: 09/28/2018
WHIRLPOOL WASHER WTW5000DW1 Removed and replaced damaged inlet housing. Ran unit through auto service and unit no leaker leaks from valve assembly. Unit ops as intended job complete.; Job Completed.
Near Stevenson Ranch, CA 91381
Kenneth
Job Details: 09/28/2018
whirlpool refrigerator WRT541SZDW00 Found unit with gapping in left corner of fridge door gasket. Tried adjusting unit. Will need extra plastic shims. Ordering new shims ordrng 1 WP2254473 (hinge-door) and 3 WP487576 (washer)s, Installed all parts. Sealed cabinet to liner. informed customer to give fridge 24 hours can still see light singing through corner. But unit is fully sealed 100%. Swinging through cause mullion between freezer and fridge is almost to short. Sealed all cabinet to liner. ; Job Complete.
Near Los Angeles, CA 91403
Kenneth
Job Details: 09/28/2018
whirlpool refrigerator JFC2089HES Found unit with spermatic cooling due to bad condenser fan. Condenser fan was getting power but not running. Replaced fan and tested unit. Unit is working properly. Found damper extremely loud not opening and closing properly. Ordering new damper control. 1 WP67003903 (control- d), nstalled control damper and tested unit. Unit is. Now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91367
Kenneth
Job Details: 09/28/2018
ikea dishwasher IUD8555DX3 Found unit not draining wi5 water due to some head bean stuck in drain pump. Removed and replaced drain pump and tested unit. Unit is still not working. Not filling with water. Ordering water valve. 2 water solenoid valve humming but not opening. Ordering. ordrng 1 W10576551 (solenoid) and 1 WPW10327249 (water intake valve), Installed solenoid and water valve and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91405
Kenneth
Job Details: 09/28/2018
whirlpool freezer WRS973CIDM00 Found unit with a bad Eva fan. Getting 120 volts but not turning on. Ordering evap fan; ordrng 1 W11036566 (motor-evap) Installed motor evap fan and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician. ; Job Completed.
Near Tehachapi, CA 93561
Patrick
Job Details: 09/28/2018
whirlpool range WFG320M0BS3 Customer having same issues changed caps with burner heads this time and unit is now working as designed. Customer turns knobs slow ; Job Completed.
Near Mojave, CA 93501
Patrick
Job Details: 09/28/2018
WHIRLPOOL REFROGERATOR WRR56X18FW00 Removed and replaced parts vacuumed and recharged unit. Tested unit all ops checked good ; used 1 FREON R134 (4.8 OZ)
Near Palmdale, CA 93551
Patrick
Job Details: 09/28/2018
WHIRLPOOL REFRIGERATOR WRX986SIHV Moisture is now building up on adapter. Needs seals. Box doesn’t seem to be sitting properly, but is installed properly needs new parts ; ordrng 1 W11242954 (BOX-ICE ) and 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket) and 1 WPW10635022 (adapter), Removed and replaced parts. Filled gaps between liner and cabinet with silicone. Test3d unit. All ops checked good ; used 1 482338 (ADHESIVE)
Near Palmdale, CA 93551
Patrick
Job Details: 09/28/2018
whirlpool refrigerator WRX988SIBM01 Customer having issues with the unit not wanting to stay on. Compressor comes on and shuts off. Lights still work. Tested fan motors and those aren’t causing compressor to shut off. Temp sensor passed in test mode too. Test 5 compressor comes on and stays on longer then in normal cooling mode. Needs new boards. Power going into inverter; 1 W10807590 (cntrl-elec), 1 WPW10154805 (invrtr-box)
Near Lancaster, CA 93536
Patrick
Job Details: 09/28/2018
whirlpool refrigerator WRS571CIDM01 Found the un8t mak8ng noise for the cust9mer. Buzzing noise that wasn’t always there. Coming from evap fan. Need to replace ; ordrng 1 WP2315549 (motor-evap), Removed and replaced part tested unit. All ops checked good ; Job Completed.
Near Tehachapi, CA 93561
Patrick
Job Details: 09/28/2018
MAYTAG DRYER MGDX655DW2 Found the customer having dry issues. No heat. Checked for glow fro, ignitor and it didn’t glow. Checked thermal cut off and it read open when checking continuity. Removed and replaced. Tested unit. All ops checked good. ; Job Completed.
Near Glendale, CA 91201
Raymond
Job Details: 09/28/2018
WHIRLPOOL DRYER MGD6400TQ0 Upon arrival unit making really loud noise when running. Inspected and found motor pulley broken idler arm bent and base bent. ; rqstng P&A on 1 8547174V (pulley-idr) and 1 WP8547166 (base) and 1 WP8547168 (belt) and 1 WPW10446781 (spring) and 1 WPW10463866 (motor-drve), Replaced pulley spring belt and motor. Tested unit. Unit functions as designed.
Near Los Angeles, CA 90068
Raymond
Job Details: 09/28/2018
kitchenaid refrigerator KSC23C8EYY03 Upon arrival customer had unit defrosted with cooling off but customer stated unit had frost on evaporator and this is a reoccurring issue unit needs fan motor and thermistor; ordrng 1 W10316760 (thermistor) and 1 WPW10439624 (motor-evap), De-iced unit and replaced scroll fan and thermistor. Moved thermistor to suction line and zip tied. Unit functions as designed.
Near Los Angeles, CA 90068
Raymond
Job Details: 09/28/2018
WHIRLPOOL REFRIGERATOR WRS588FIHZ00 Upon arrival there was no ice. Inspected and found ice maker notch ling. Replaced ice maker and tested. Unit functions as designed. W10873791 (ICEMAKER)
Near Los Angeles, CA 91331
Michael
Job Details: 09/28/2018
whirlpool washer WTW7500GW0 Upon arrival customer complaint was unit would trickle water and then shut down. Inspected and found bad water valve. Replaced valve W11165546 (Valve) and tested. Unit functions as designed; Job Complete.
Near Santa Clarita, CA 91354
Billy J.
Job Details: 09/28/2018
whirlpool microwave WMH73521CS Call not connected Ramon’s recall apon arrival cx stated unit not operating states he gets door open door closed found 3 loosed wires that fell off door switches removed and replaced all door switches and crimped all wires on switches retested job complete; used 3 W10727360 (MICROSWITCH)
Near Santa Clarita, CA 91390
Billy J.
Job Details: 09/28/2018
WHIRLPOOL WASHER WTW5000DW0 Upon arrival customer stated unit not agitating tested unit and found washplate was completely stripped removed and replaced retested job complete; Job Customer.
Near Los Angeles, CA 91344
Billy J.
Job Details: 09/28/2018
amana washer MVWX655DW0 Per office autho only covers parts apon arrival informed cx of service call and labor she stated she was not aware and already paid another company for service call referred cx back to Maytag cx not happy at all refused sc
Near Santa Maria, CA 93454
James
Job Details: 09/28/2018
whirlpool washer CAW35114GW1 Found unit with broken water inlet. Cold valve broken off. Ordering new water inlet valve. ordrng 1 W11210459 (WATER INLET), Replaced water inlet. Could not test unit due to no water hookups. No dents, dings, or blemishes on or around the unit caused by tech.
Near San Luis Obispo, CA 93401
James
Job Details: 09/28/2018
kitchenaid refrigerator KRSC503ESS01 Found old ice door sloppy. Allowing air into unit. Replaced ice door. Unit is functioning as intended. No dents, dings, or blemishes on or around unit caused by tech. ; Job Complete.
Near Arroyo Grande, CA 93420
James
Job Details: 09/28/2018
WHIRLPOOL DRYER MGDC215EW2 Installed dryer repair kit and tested unit. Unit now sounds normal and is functioning as intended. No dents, dings, or blemishes on or around unit caused by tech. ; used 1 4392067 (DRYER REPAIR KIT)
Near Cambria, CA 93428
George
Job Details: 09/28/2018
whirlpool refrigerator WRS312SNHW00 Found refrigerator working ok customer concerns humming sound check compressor ok not hot fan ok customer instruct allow to drop temp 2 setting not much food in refrigerator Testing ok complete. No dents or dings cause by tech.; Job Completed.
Near Paso Robles, CA 93446
George
Job Details: 09/28/2018
whirlpool range KGST307HBS9 Found range ui blank power ok intermently working or not need to replace control and ui customer decline complete no dents or dings cause by tech; Job Complete.
Near Bakersfield, CA 93306
Erick
Job Details: 09/28/2018
maytag dishwasher MDB7749AWB1 Upon arrival the touchpad was dead. Removed and replaced touchpad and tested unit. While testing unit found that unit would not turn off one door was open. Found unit with faulty door switch. Removed and replaced switch and tested unit. Unit functions normal now; used 1 W10727360 (MICROSWITCH)
Near Bakersfield, CA 93306
Dane
Job Details: 09/28/2018
kitchenaid refrigerator KRMF606ESS00 Removed and replaced wire harness and tested unit. Unit functions normal
Near Arvin, CA 93203
Erick
Job Details: 09/28/2018
whirlpool washer WTW5000DW1 Upon arrival the unit was giving a speed sensor fault code. When I tried to calibrate the unit the lights on the control came on but unit did nothing. Unit needs new control and new speed sensor.; ordrng 1 W10913953 (actuator), Removed and replaced control and shifter and tested unit. Unit functions normal now; Job Complete.
Near Arvin, CA 93203
Dane
Job Details: 09/28/2018
MAYTAG WASHER MVWB835DW Upon arrival the unit was leaking from the soap dispenser and was moving well in the spin cycle. Suspension failed. Removed and replaced suspension. Found hot water valve sorted and melted and melted drawer and housing. Remove and replace drawer and housing (housing) W10919352 (drawer) and tested unit. Unit functions normal now; Job Complete.
Near Arvin, CA 93203
Dane
Job Details: 09/28/2018
maytag dryer MGDB835DW Upon arrival of the unit was taking too long to dry the clothes. Found the gas coils short cycling and out of range. Removed and replaced coils and tested unit. Unit functions mobile now; used 1 279834 (2 COIL GAS VALVE SET)
Near Bakersfield, CA 93313
Dane
Job Details: 09/28/2018
FRIGIDAIRE FREEZER LFFH17F3QW Upon arrival the unit was not cooling. Found defrost heater shorted out and took out control and defrost timer. Removed and replaced control and timer and heater and tested unit. Unit functions normal
Near Bakersfield, CA 93307
Dane
Job Details: 09/28/2018
whirlpool washer KAWS850JQ2 Upon arrival of the unit would not drain. Found door switch physically broken not letting unit going to spin cycle to drain. Removed and replaced switch and tested unit. At that point unit made grinding noise and would still not draining. Found a coupler split. Removed and replaced coupler 285753A (COUPLING,MOTOR) and tested unit. Unit functions normal now; Job Completed.
Near Bakersfield, CA 93309
Erick
Job Details: 09/28/2018
kitchenaid refrigerator KRFF707ESS01 Cycled ice maker and found it leaking while filling. Accused ice maker and repositioned in ice box. Recalibrated main board. Ran test 57 and 45. Ice maker cycled and filled with no errors. Job complete.
Near Bakersfield, CA 93306
Erick
Job Details: 09/28/2018
MAYTAG WASHER MVWB850YG1 Found broken latch causing it not cycle. Accessed and latch is missing internal mechanism. Replaced entire latch assembly. Retested it through tests cycle and it passed all tests with no errors. Job complete. Used WPW10619844 (LATCH)
Near Visalia, CA 93291
Erick
Job Details: 09/28/2018
whirlpool refrigerator WRF767SDEM Model number matches but serial,is rubbed off. Found door chute not not sealing around housing causing an air leak and drip. Realigned and secure chute with holder. Retested it and found no gaps. Removed all moisture and ice. Retested it and it passed all tests job comp; Job Complete
Near Visalia, CA 93291
Erick
Job Details: 09/28/2018
maytag washer MVWX700XL2 Cycled unit and found unit making loud noise while agitating and spinning. Accessed gear-case and found stripped pulley and cam. Repalced cam assembly. Realigned spring, nut, and pulley. Retested unit and it passed all tests with no errors or noise. Job comp; used 1 W10721967 (CAM)
Near Tulare, CA 93274
Erick
Job Details: 09/28/2018
jennair microwave JMW3430DS01 Upon arrival found unit with f21 error indicating stuck error key. Replaced console. Retested it and it passed all tests with no errors. Job comp; ordrng 1 W11236901 (CONSOLE )
Near Delano, CA 93215
Erick
Job Details: 09/28/2018
whirlpool washer MVWC565FW0 Found unit with weak suspension causing basket to be off balance and make noise, repalced both hub and suspension. Retested it snd it passed all tests with no errors. Job complete.
Near Delano, CA 93215
Erick
Job Details: 09/28/2018
whirlpool dryer CEM2795FQ Cycled unit and found it not heating. Tested for voltage and found no voltage at terminal between l1 and neutral causing it not to heat. Fuses tested good along with ignitor. Tested unit at different outlet and it heated with no errors. Referred cust to an electrician to revise electrical error. Job complete.
Near Delano, CA 93215
Erick
Job Details: 09/28/2018
ge washer GTW460ASJWW Cycled unit through diagnostics and found unit with drain error. Tested drain pump and found no voltage to it. Found bad connector causing error. Repaired connector, retested it and drain pump is now working. Unit drain water and spun. Unit tested Normal operation.
Near Wasco, CA 93280
Erick
Job Details: 09/28/2018
JENNAIR RANGE JGCP430WP02 Called techline and spoke with David. Found service pointer in regards to intermittently ignitor engaging. W10540279aW10495853. 20k W10370033bW10364850 15k ; ordrng 2 W10364850 (burnr-top)s and 1 W11106799 (burnr-head), Installed new parts on unit. Retested it snd it passed all tests with no errors. Job completed.
Near Hanford, CA 93230
Enrique
Job Details: 09/28/2018
maytag dryer MEDX655DW1 DRYER IS MAKING A LOUD NOISE AND HAS BURN SMELL TO IT. Replaced all the parts on the list . All functions checked normal . Job Completed. Used 279816 (thermal cut off hi) 279838 (element,heater) 4392067 (dryer repair kit) WP8318268 (thrmst-fix) WP3977767 (thrmst-fix)
Near Lemoore, CA 93245
Enrique
Job Details: 09/28/2018
WHIRLPOOL REFRIGERATOR WRX988SIBW01 ice maker not working . In diagnostics found E2 = motor lost position . I replaced the ice maker, truck stock . All functions checked normal at time of service . No leaks . ; used 1 WPW10764668 (ICE MAKER )
Near Lemoore, CA 93245
Enrique
Job Details: 09/28/2018
WHIRLPOOL REFRIGERATOR WRX988SIBW01 ice maker not working . In diagnostics found E2 = motor lost position . I replaced the ice maker, truck stock . All functions checked normal at time of service . No leaks . ; used 1 WPW10764668 (ICE MAKER )
Near Lemoore, CA 93245
Enrique
Job Details: 09/28/2018
whirlpool range WFC150M0EB1 heating elements and oven not heating up . I found f9e0 = miswired range . L1 on the terminal block was not connected correctly ( loose wire ) . I connected the wire . Tested the range . All functions checked normal
Near Visalia, CA 93292
Enrique
Job Details: 09/28/2018
whirlpool refrigerator WRS325SDHZ01 freezer frosting up . I found the evaporator was covered with frost . The thermistor was installed on the wrong tubing . I install it on the suction copper tube . All functions checked normal at time of service .
Near Visalia, CA 93292
Enrique
Job Details: 09/28/2018
MAYTAG WASHER MVWC555DW0 not washing correctly . In diagnostics, found F7e1= basket speed fault . I will need the gearcase , washplate , and basket hub. ; ordrng 1 W10528947 (drive hub kit), 1 W10902814 (washplate), 1 W11035751 (gearcase),Replaced the gearcase , washplate , and drive hub . Performed calibration , ran a quick wash cycle test . All functions checked normal .
Near Visalia, CA 93292
Enrique
Job Details: 09/28/2018
WHIRLPOOL WASHER WFW94HEXW0 the unit shuts off . In diagnostics , found f6e2 = miscommunication between the customer and mcu , and f1e2 = mcu error . I will need both controls . ; ordrng 1 W10427967 (cntrl-elec), 1 WPW10374126 (cntrl-elec), Replaced the central electric and mcu all functions checked normal at time of service . No leaks
Near Sanger, CA 93657
Timothy
Job Details: 09/28/2018
ELECTROLUX WASHER EFME417SIW Lower has lint on it. Removed lint tested unit. Unit checks ok.
Near Fowler, CA 93625
Timothy
Job Details: 09/28/2018
kitchenaid refrigerator KRMF706ESS Inspected unit and found the FC door has a deformity on the upper portion of the door gasket. Defrosted freezer and steamed the gasket. Once soft it sealed to the cabinet.; Job Completed.
Near Dinuba, CA 93618
Timothy
Job Details: 09/28/2018
whirlpool washer WTW5000DW 7-6(motor fault) 8-1(long fill)7-1(basket speed fault) . Ran a service cycle and found the unit does not agitate or spin. Found drain line installed too low in the drain pipe. Reset to specified level. Lifted unit and checked connections. Retested and found the unit now operates normally. No leaks noted.; Job Completed.
Near Dinuba, CA 93618
Timothy
Job Details: 09/28/2018
WHIRLPOOL OVEN WFG320M0BS3 Removed damaged outer glass . Replaced with new glass. Unit checks ok. ; Job Completed.