Near Pasadena, CA 91101
Bryan Dunn-Wilson
Job Details: 10/04/2018
whirlpool dishwasher WDT730PAHZ0 Customer states loud noise when rolling top rack. Noise is a squeaky noise. Removed and replaced adjusters with adjuster kit. Noise is gone. Customer approves repair at this time. No dents dings or scratches caused by tech.
Near Pasadena, CA 91104
Bryan Dunn-Wilson
Job Details: 10/04/2018
whirlpool washer WFW85HEFW1 Customer states washer is not starting just going straight into drain. Drain pump is either clogged or bad. Can’t check caused unit is stacked. Informed customer that unit needs to be unstacked and that it’s a $125 fee for us to unstacked. Customer stated she will call whirlpool and see if they will cover it. I will need help on return visit so unit can be unstacked. ordrng 1 WPW10605427 (pump-water), Removed drain filter and found pump was clogged. Removed all debris and inspected pump for damage. Reinstalled drain filter tested unit. Unit functioning as designed customer approves of repair. No dents dings or scratches caused by tech
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details: 10/04/2018
whirlpool refrigerator KSSS42QDW02 Sealed system issue need to install a dye drier. Hooked up gauges. All levels are fine. Inspected for air blockage found no ice. Damper is not open all the way. Called and spoke with rich walked thru the diagnostics and found that it’s the pc board and it’s discontinued.
Near Santa Clarita, CA 91354
Bryan Dunn-Wilson
Job Details: 10/04/2018
kitchenaid dishwasher KDPE234GPS0 Customer states unit is leaking from both sides of door. Showed me videos. Ran unit found leaks from both corners. Removed and replaced door gasket. Also found spray arm was lose. Tightened down spray arm. Ran unit for 20 minutes no signs of leak informed customer if unit leaks to give us a call. ; Job Completed.
Near Santa Clarita, CA 91354
Bryan Dunn-Wilson
Job Details: 10/04/2018
kitchenaid dishwasher KDPE234GPS0 Customer states unit is leaking from both sides of door. Showed me videos. Ran unit found leaks from both corners. Removed and replaced door gasket. Also found spray arm was lose. Tightened down spray arm. Ran unit for 20 minutes no signs of leak informed customer if unit leaks to give us a call. ; Job Completed.
Near Simi Valley, CA 93063
Aaron
Job Details: 10/04/2018
whirlpool refrigerator WRF990SLAM00 Unit fresh food evaporator was leaking refrigerant no refrigerant in the system need a new compressor evaporator and valve Special Project S71233Charge parts and labor for the Sealed System repair to Special Project S71233.Replaced the compressor step valve and fresh food evaporator, pulled vacuum recharged system tested good needs 24 hrs to cool properly; used 1 AF1200 (TUBE EXTENSION), and 6 R134A (6 OZ )
Near Thousand Oaks, CA 91362
Aaron
Job Details: 10/04/2018
whirlpool refrigerator WRV986FDEM01 The refrigerator lower ice maker wasn’t making ice , tried to cycle found the harness to icemaker busted at the connector the black green and orange wires were busted next to the connectors , replaced the ice maker which has new harness tested ops unit is working now ; Job Completed.
Near Thousand Oaks, CA 91362
Aaron
Job Details: 10/04/2018
whirlpool refrigerator WRV986FDEM01 The refrigerator lower ice maker wasn’t making ice , tried to cycle found the harness to icemaker busted at the connector the black green and orange wires were busted next to the connectors , replaced the ice maker which has new harness tested ops unit is working now ; Job Completed.
Near Malibu, CA 90265
Jesus
Job Details: 10/04/2018
MAYTAG WASHER MVWC416FW0 Customer states that unit is leaking water form underneath. Checked unit and ran diagnostics test. Ran manual test and fill unit with water and drain out no leaks. Inspected unit water valve and underneath for any leaks. Unit is working as designed; Job Completed.
Near Malibu, CA 90265
Jesus
Job Details: 10/04/2018
MAYTAG WASHER MVWC416FW0 Customer states that unit is leaking water form underneath. Checked unit and ran diagnostics test. Ran manual test and fill unit with water and drain out no leaks. Inspected unit water valve and underneath for any leaks. Unit is working as designed; Job Completed.
Near Calabasas, CA 91302
Jesus
Job Details: 10/04/2018
whirlpool dryer MFW97HEXL2 Customer states that unit is not working. Checked unit and found the mcu fault code. Gave customer quote and approved. Removed back cover and replaced mcu. Installed new assembled unit and tested. Ran diagnostics and passed.
Near Calabasas, CA 91302
Jesus
Job Details: 10/04/2018
whirlpool dryer MFW97HEXL2 Customer states that unit is not working. Checked unit and found the mcu fault code. Gave customer quote and approved. Removed back cover and replaced mcu. Installed new assembled unit and tested. Ran diagnostics and passed.
Near Agoura Hills, CA 91301
Jesus
Job Details: 10/04/2018
whirlpool refrigerator KRFC704FSS00 Customer states that unit is not cooling on fresh food section. Checked unit and found the evaporator cover. Removed drawers and evaporator cover. Defrosted evaporator and installed new cover. On test 128Ran test 40 and frost pattern is present also the dual valve working. Assembled unit and powered back on. Unit is now working as designed.
Near Agoura Hills, CA 91301
Jesus
Job Details: 10/04/2018
whirlpool refrigerator KRFC704FSS00 Customer states that unit is not cooling on fresh food section. Checked unit and found the evaporator cover. Removed drawers and evaporator cover. Defrosted evaporator and installed new cover. On test 128Ran test 40 and frost pattern is present also the dual valve working. Assembled unit and powered back on. Unit is now working as designed.
Near Agoura Hills, CA 91301
Jesus
Job Details: 10/04/2018
whirlpool refrigerator KRFC704FSS00 Customer states that unit is not cooling on fresh food section. Checked unit and found the evaporator cover. Removed drawers and evaporator cover. Defrosted evaporator and installed new cover. On test 128Ran test 40 and frost pattern is present also the dual valve working. Assembled unit and powered back on. Unit is now working as designed.
Near Thousand Oaks, CA 91320
Jesus
Job Details: 10/04/2018
kitchenaid microwave KOCE500ESS01 Customer states that unit turntable not turning. Checked unit and found that unit had the wrong tray cook. Gave customer option on replacement. He said he will contact where we purchased first. Unit is working as designed.
Near Oxnard, CA 93033
Jesus
Job Details: 10/04/2018
whirlpool washer WTW5000DW1 Customer states that unit is not washing clothes properly. Checked unit and found the washplate worn and the shaft corroded. Removed washplate and basket. Tilted unit and removed gearcase assembly. Installed new gearcase and assembled unit. Ran calibration and diagnostics. Unit is now working as designed; Job Completed.
Near Oxnard, CA 93030
Jesus
Job Details: 10/04/2018
KITCHENAID REFRIGERATOR KRFC300ESS01 unit switch is it woking. Checked unit and found the switch working. Customer had frost on freezer side that also cause switch to get stuck. Seal liner on both compartments. Customer instruct on proper freezer door closure. Unit is working as design.; used 1 482338 (ADHESIVE)
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 10/04/2018
whirlpool washer WTW5000DW0 customer states there are stains in the clothes and burning smell. Set unit in diagnostic an found no failure codes. Also noticed play in the agitator and worn out suspension. Ordered parts and reschedule.; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate) and 1 W11130362 (SUSPENSION ) Replaced suspension, drive hub and wash plate. Tested ok.; Job Complete.
Near Los Angeles, CA 91326
Michael
Job Details: 10/04/2018
whirlpool washer WFW85HEFC1 Customer states fabric softener cup remains full of water after use and powder dispenser does not dispense fully. Also rear leg s not even and unit needs to be leveledRan unit through diagnostics and found no fault codes. Ran auto service test and passed with no issues.Soap dispenser was set to liquid soap and customer was using powder soap. Instructed customer on proper settings for different soaps. Instructed customer on how to adjust dispenser settings.Leveled rear legs of unit. Unit ops as intended job complete; Job Completed.
Near Los Angeles, CA 91326
Michael
Job Details: 10/04/2018
whirlpool washer WFW85HEFC1 Customer states fabric softener cup remains full of water after use and powder dispenser does not dispense fully. Also rear leg s not even and unit needs to be leveled. Ran unit through diagnostics and found no fault codes. Ran auto service test and passed with no issues.Soap dispenser was set to liquid soap and customer was using powder soap. Instructed customer on proper settings for different soaps. Instructed customer on how to adjust dispenser settings.Leveled rear legs of unit. Unit ops as intended job complete; Job Completed.
Near Los Angeles, CA 91326
Michael
Job Details: 10/04/2018
whirlpool washer WFW85HEFC1 Customer states fabric softener cup remains full of water after use and powder dispenser does not dispense fully. Also rear leg s not even and unit needs to be leveled. Ran unit through diagnostics and found no fault codes. Ran auto service test and passed with no issues.Soap dispenser was set to liquid soap and customer was using powder soap. Instructed customer on proper settings for different soaps. Instructed customer on how to adjust dispenser settings.Leveled rear legs of unit. Unit ops as intended job complete; Job Completed.
Near Los Angeles, CA 91326
Michael
Job Details: 10/04/2018
whirlpool dishwasher WDF520PADW3 Customer states unit doesn’t clean dishes properly.Tech found inlet filter and screen completely clogged with food and debris.No faults stored in control. Unit fills rinses and drains.Upper armCleaned inlet screen and ran unit. And top spray arm still does not spin.Ordering top spray arm WPW10317197And upper manifold. WPW10340683 ordrng 1 WPW10317197 (upper spray arm) and 1 WPW10340683 (manifold) Tech installed new sump assembly on last visit due to weak water pressure.Removed manifold and upper spray arm. Tech found food debris stuffed in upper wash arm. Installed new parts and unit now rinses as intended. Unit ops with no issues job complete.
Near Los Angeles, CA 91307
Michael
Job Details: 10/04/2018
whirlpool dryer LGR8648LW0 Customer states they had exhaust vent serviced. 279834 gas coils were faulty.Removed and replaced gas coil set from truck stock. Job complete unit ops as intended; used 1 279834 (2 COIL GAS VALVE SET)
Near Los Angeles, CA 91364
Michael
Job Details: 10/04/2018
WHIRLPOOL DISHWASHER WDF530PLYB7 Customer states unit does not drying dishesTech found no rinse aid used in unit.Ran diagnostics and cleared codes.Removed front panel and verified heater is not open. Verified with amp reading in diagnostics. Unit is operating as intended with no issues. Instructed customer to use rinse aid.
Near Woodland Hills, CA 91367
Michael
Job Details: 10/04/2018
KITCHENAID DISHWASHER KDTE334GPS0 Customer states right side track is broken.Tech found unit improperly installed. No mounting brackets and mis matched hardware secured the base plate. Unit has no air gap installed and plug is located behind unit. Must flip breaker to service unit.Removed unit and replaced left and right upper tracks. Adjusters are in good condition so not replaced. Unit installed and ops as intended job complete.Info on unit has been updated. At this time unit is within first year warranty; Job Complete.
Near Woodland Hills, CA 91367
Michael
Job Details: 10/04/2018
KITCHENAID DISHWASHER KDTE334GPS0 Customer states right side track is broken.Tech found unit improperly installed. No mounting brackets and mis matched hardware secured the base plate. Unit has no air gap installed and plug is located behind unit. Must flip breaker to service unit.Removed unit and replaced left and right upper tracks. Adjusters are in good condition so not replaced. Unit installed and ops as intended job complete.Info on unit has been updated. At this time unit is within first year warranty; Job Complete.
Near Los Angeles, CA 91325
Michael
Job Details: 10/04/2018
kitchenaid refrigerator KFIV29PCMS00 Customer states ice is building up on rear panel of freezer. Unplugged unit, removed Frazier door and all drawers. Used steamer to remove all ice build up. Removed and replaced control board W10878993 (CNTRL-ELEC). Powered unit on and all fans op as intended. Good frost pattern is forming. Instructed customer to wait 24 hrs for correct temps. Unit ops as intended job complete
Near Los Angeles, CA 91406
Kenneth
Job Details: 10/04/2018
whirlpool dishwasher WDT970SAHZ0 Found unit filling with water. But then just sitting there. Found wash motor not plugged in all the way. Installed wash motor plug all the way and tested unit. Unit is now working properly.customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91406
Kenneth
Job Details: 10/04/2018
whirlpool dishwasher WDT970SAHZ0 Found unit filling with water. But then just sitting there. Found wash motor not plugged in all the way. Installed wash motor plug all the way and tested unit. Unit is now working properly.customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91607
Kenneth
Job Details: 10/04/2018
whirlpool dryer WGD5000DW3 Installed push to start button and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or. Around unit abused by technician ; Job Completed.
Near Los Angeles, CA 91403
Kenneth
Job Details: 10/04/2018
kitchenaid refrigerator KRSC500ESS00 Found unit not dispensing water or making ice due to water filter faulty. Removed filter and water started dispensing. Customer had extra filter. Installed new filter and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Palmdale, CA 93551
Patrick
Job Details: 10/04/2018
maytag dryer MGDB880BW0 Removed and replaced controls tested unit. All ops checked good
Near Palmdale, CA 93551
Patrick
Job Details: 10/04/2018
maytag washer MVWB880BW Found the unit noisy ops. Sounds like jet engine as customer described. Bearing is going out also clicking noise coming from the rotor. It’s all the way tight too. Needs new rotor. Removed and replaced parts tested unit. All ops checked good
Near Palmdale, CA 93552
Patrick
Job Details: 10/04/2018
whirlpool refrigeraotr MFI2569VEM0 dispenser no ops. Checked when I arrived and it worked. Tried getting it to fail and couple times the dispensing delayed when pressing the pad. Need to order chute assy ; ordrng 1 WP13005705 (chute) and 1 WPW10185233 (pad), Removed and replaced the chute not pad. Came with the new chute ; Job Completed.
Near Rosamond, CA 93560
Patrick
Job Details: 10/04/2018
maytag washer MVWB865GW0 When it comes for the washer to rinse it doesn’t fill up on the power wash like it does other cycles. So clothes wash with no water in the second half. No errors stored. Need to replace controls ; ordrng 1 W11135391 (CONSOLE) and 1 W11162440 (CONTROL), Removed and replaced parts. Calibrated and tested in auto test. All ops checked good ; Job Completed.
Near Ridgecrest, CA 93555
Patrick
Job Details: 10/04/2018
Customer had a flood issue. The ice maker kept filling and water kept pouring in ice maker. Needs valves and ice maker. Customer also having issues with the ice bucket. Crusher physically broken it doesn’t turn properly. Removed and replaced parts tested unit. All ops checked good ; Job Completed.
Near Los Angeles, CA 91342
Raymond
Job Details: 10/04/2018
maytag dryer HYG3658AWW Upon arrival unit not spinnng, inspected and found retention spring had slipped lose. Secured spring and re aligned idler arm. Tested unit. Unit functions as designed. Instructed customer this is the cheapest route to take, and to test unit for 30 days. If any issues Customer will call back for quote on idler arm, rollers belt and spring replacement.
Near Tehachapi, CA 93561
Patrick
Job Details: 10/04/2018
whirlpool refrigerator WRS571CIHW01 Found the customer having issues with a noise. Cooling seems to be fine now after he adjusted temps. Heard the noise and it is coming from the diffuser. Normal operations noise. Unable to change. All ops checked good. Instructed on use and care and noises he unit makes. Working as designed ; Job Completed.
Near Los Angeles, CA 91342
Raymond
Job Details: 10/04/2018
maytag dryer HYG3658AWW Upon arrival unit not spinnng, inspected and found retention spring had slipped lose. Secured spring and re aligned idler arm. Tested unit. Unit functions as designed. Instructed customer this is the cheapest route to take, and to test unit for 30 days. If any issues Customer will call back for quote on idler arm, rollers belt and spring replacement.
Near Los Angeles, CA 91331
Raymond
Job Details: 10/04/2018
whirlpool washer LSQ9659PW3 Upon arrival unit water just fills tub and overflows. Inspected and found pressure hose popped on load size switch. Secured hose and tested.unit functions as designed.
Near San Fernando, CA 91340
Raymond
Job Details: 10/04/2018
whirlpool refrigerator WRS588FIHV00 Upon arrival FC too warm and RC too cold. Inspected and found overloaded unit with food blocking air return, air inlet and evap cover ports. Instructed customer on proper use and care of unit. Unit functions as designed at time of service.; Job Completed.
Near Santa Clarita, CA 91351
Raymond
Job Details: 10/04/2018
maytag washer MVWB725BW0 Upon arrival unit was shutting down mid cycle. Found F71 suds code. Found customer using improper soap, took picture of soap. Called techline Rich SR 7723095977 and discussed. Proper soap use is imperative to use and care of unit. Customer needs to continue running cycles to clear out soap buildup.
Near Santa Clarita, CA 91355
Billy J.
Job Details: 10/04/2018
MAYTAG WASHER MVWC200BW1 Customer stated unit has been getting loader and loader since she has used machine and that machine did not function last time she tried to use I checked unit for error codes and had f7e7 and f1e1 unit went threw diagnosis with no issues along with a recalibration W10913953 talked to rich advised me to replace control and actuator ordrng 1 W10913953 (actuator) Removed and replaced control and actuator retested job complete.
Near Santa Clarita, CA 91321
Billy J.
Job Details: 10/04/2018
whirlpool washer WFW7590FW0 F8e1 F3e1 f0e1 f8e3 apon arrival customer stated unit not filling found unit had press or sensor fault removed and replaced checked water supply unit has only one water hook up working when he stated he just checked them referred him to a plumber job complete.
Near Santa Clarita, CA 91321
Billy J.
Job Details: 10/04/2018
whirlpool washer WFW7590FW0 F8e1 F3e1 f0e1 f8e3 apon arrival customer stated unit not filling found unit had press or sensor fault removed and replaced checked water supply unit has only one water hook up working when he stated he just checked them referred him to a plumber job complete.
Near Santa Clarita, CA 91351
Billy J.
Job Details: 10/04/2018
whirlpool refrigerator WRF767SDEM01 upon arrival removed and replaced led board lights now work and heater facia kit so now no more ice build up under the icemaker job complete; Job Completed.
Near Santa Clarita, CA 91351
Billy J.
Job Details: 10/04/2018
whirlpool refrigerator WRF767SDEM01 upon arrival removed and replaced led board lights now work and heater facia kit so now no more ice build up under the icemaker job complete; Job Completed.
Near Arroyo Grande, CA 93420
James
Job Details: 10/04/2018
kitchenaid dishwasher KDTM354DSS5 Found unit with damage to rear end of tub. Causing spray arm to hit interior of tub and not rotate correctly. Registered with techline. Sr#7723101444 via Ed. Techline said to order replacement tub as it was fuel changeable part. Customer denied repair and stated they would seek a new unit from warranty as unit was just purchased. ; Job Completed.
Near Arroyo Grande, CA 93420
James
Job Details: 10/04/2018
kitchenaid dishwasher KDTM354DSS5 Found unit with damage to rear end of tub. Causing spray arm to hit interior of tub and not rotate correctly. Registered with techline. Sr#7723101444 via Ed. Techline said to order replacement tub as it was fuel changeable part. Customer denied repair and stated they would seek a new unit from warranty as unit was just purchased. ; Job Completed.
Near Lompoc, CA 93436
James
Job Details: 10/04/2018
MAYTAG WASHER MVWB765FW0 Found unit with error codes for lid latch and less of communication between UI and acu; ordrng 1 W10810403 (lid lock assy) and 1 W10920541 (cntrl-elec) and 1 W11199207 (HARNESS), Corrosion on board. Registered with Techline. Corrosion caused by humidity. replaced parts and instructed customer that they needed better airflow in laundry area to eliminate humidity. Customer understands. Replaced control board, lid lock assembly and wire harness. U it is functioning as intended and customer approves at this time. No dents, dings, or blemishes on or around unit caused by tech. ; Job Completed.
Near Lompoc, CA 93436
James
Job Details: 10/04/2018
MAYTAG WASHER MVWB765FW0 Found unit with debris stuck between basket and tub. Cleared debris.
Near Lompoc, CA 93436
James
Job Details: 10/04/2018
whirlpool refrigerator WRT311SFYW01 Customer stated unit freezing in refrigerator compartment. Found service pointer with same description. Adjusted thermostat bulb placement via service pointer and reassembled unit. Unit is working as intended and customer approves. No dents, dings, or blemishes on or around unit. ; Job Completed.
Near Santa Maria, CA 93458
James
Job Details: 10/04/2018
whirlpool refrigerator WRT138FZDW00 Found unit with fridge not cooling properly. Found ice in air ways. Checked evap fan. Evap fan working as intended. Ordering freezer thermistor. Also checked control box and found no making for newest version via service pointer. Ordering new box.; ordrng 1 W10383615 (thermistor,fc) and 1 W10838965 (thermistor) and 1 W10884375 (contrl-box), Replaced all parts and tested unit. Unit is functioning as intended. No dents, dings, or blemishes on or around unit caused by tech. ; Job Completed.
Near Baywood-Los Osos, CA 93402
George
Job Details: 10/04/2018
kitchenaid refrigerator KRSF505ESSOO Found refrigerator intermently making ice customer was expecting ice maker and valve only had valve need to order ice maker customer would like to have it done all the same time ok to order ice maker.; ordrng 1 W10873791 (assy, i/m), Installed parts tested ok complete no dents or dings cause by tech.; Job Completed.
Near Creston, CA 93432
George
Job Details: 10/04/2018
whirlpool oven WFG525S0HV0 Found range bake and broil offices not functioning correct flame to low control board not meeting up to temp ok to order parts. Office to let customer now wen parts in.; ordrng 1 CENTER CONTROL and 1 BAKE AND BROIL. LP, Installed parts tested check out ok complete no dents or dings cause by tech.; Job Completed.
Near Creston, CA 93432
George
Job Details: 10/04/2018
whirlpool oven WFG525S0HV0 Found range bake and broil offices not functioning correct flame to low control board not meeting up to temp ok to order parts. Office to let customer now wen parts in.; ordrng 1 CENTER CONTROL and 1 BAKE AND BROIL. LP, Installed parts tested check out ok complete no dents or dings cause by tech.; Job Completed.
Near Templeton, CA 93465
George
Job Details: 10/04/2018
MAYTAG WASHER MVWC565FW1 Found washer working ok customer instruct customer to use less soap for better performance complete no dents or dings cause by tech.; Job Completed.
Near San Miguel, CA 93451
George
Job Details: 10/04/2018
frigidaire refrigerator LFHB2741PFAA 11:13, Found ice maker area still freezing spoke to techline Need to replace air handler housing ok to order part.; ordrng 1 5303918784 (air handler housin), Installed new air handler tested check out ok complete no dents or dings cause by tech; Job Complete.
Near San Miguel, CA 93451
George
Job Details: 10/04/2018
frigidaire refrigerator LFHB2741PFAA 11:13, Found ice maker area still freezing spoke to techline Need to replace air handler housing ok to order part.; ordrng 1 5303918784 (air handler housin), Installed new air handler tested check out ok complete no dents or dings cause by tech; Job Complete.
Near Paso Robles, CA 93446
George
Job Details: 10/04/2018
FRIGIDAIRE MICROWAVE FGMV175QFA Found microhood Making thump sound wen turn table turning Replaced motor turn table tested check out ok complete no dents or dings cause by tech.; Job completed.
Near Bakersfield, CA 93309
Dane
Job Details: 10/04/2018
KITCHENAID REFRIGERATOR KSRG25FKWHO3 Upon arrival unit was not making ice. Customer had just had plumbing work done and cause water pressure to go crazy. Unit had frozen fill tube in the water pressure been sporadic. Removed ice maker and defrosted fill cup and fill tube and re-install icemaker and tested unit. Unit functions normal
Near Bakersfield, CA 93309
Dane
Job Details: 10/04/2018
KITCHENAID REFRIGERATOR KSRG25FKWHO3 Upon arrival unit was not making ice. Customer had just had plumbing work done and cause water pressure to go crazy. Unit had frozen fill tube in the water pressure been sporadic. Removed ice maker and defrosted fill cup and fill tube and re-install icemaker and tested unit. Unit functions normal
Near Lamont, CA 93241
Dane
Job Details: 10/04/2018
WHIRLPOOL WASHER WTW7500GW Upon arrival the unit was not draining. Customer had razor blades stuck in his drain pump just as previous visit. Called trade partners and spoke to Brandy to see if removing razor blades was covered or if you needed new drain pump if that would be covered. Brandy said absolutely not. This repair is at the customers expense because it is customer abuse. Customer got very upset followed me outside and tried to open my car door. I will not return to this customer’s house I do not feel it is a good idea to send anybody there
Near Lamont, CA 93241
Dane
Job Details: 10/04/2018
maytag dryer MVWC200BW Removed and replaced shifter and calibrated and tested unit. Unit functions normal now; Job Completed.
Near Lamont, CA 93241
Dane
Job Details: 10/04/2018
maytag dryer MVWC200BW Removed and replaced shifter and calibrated and tested unit. Unit functions normal now; Job Completed.
Near Bakersfield, CA 93305
Dane
Job Details: 10/04/2018
frigidaire refrigerator LFSS2312TP Upon arrival the unit was freezing food. Found dampener not closing. Removed and replaced dampener and tested unit. Unit functions normal now; Job Completed.
Near Bakersfield, CA 93305
Dane
Job Details: 10/04/2018
frigidaire refrigerator LFSS2312TP Upon arrival the unit was freezing food. Found dampener not closing. Removed and replaced dampener and tested unit. Unit functions normal now; Job Completed.
Near Bakersfield, CA 93308
Dane
Job Details: 10/04/2018
kitchenaid refrigerator KUID308ESS1 Installed water valve compressor dryer evaporator and sealed gaps with sealer gum. Recharged with refrigerant and tested unit. Unit is now making ice.
Near Bakersfield, CA 93308
Dane
Job Details: 10/04/2018
kitchenaid refrigerator KUID308ESS1 Installed water valve compressor dryer evaporator and sealed gaps with sealer gum. Recharged with refrigerant and tested unit. Unit is now making ice.
Near McFarland, CA 93250
Erick
Job Details: 10/04/2018
WHIRLPOOL WASHER WTW8900BC0 Cycled unit and found no leaks. Resecured water hoses,drain hose, and drain pump. Unit passed all test with no leaks. Job completed.
Near McFarland, CA 93250
Erick
Job Details: 10/04/2018
whirlpool dryer WGD8900BC0 Found belt uninstalled causing dryer not to spin. Reinstalled and secured both belt and pulley tensioner. Retested it and it now spinning and heating. Job completed.
Near McFarland, CA 93250
Erick
Job Details: 10/04/2018
WHIRLPOOL WASHER WTW8900BC0 Cycled unit and found no leaks. Resecured water hoses,drain hose, and drain pump. Unit passed all test with no leaks. Job completed.
Near Delano, CA 93215
Erick
Job Details: 10/04/2018
WHIRLPOOL COOKTOP RCS2012RS07 Called trade partners and got authorization for double labor to uninstalled cook top.Removed cook top. Installed new parts on unit, re secured all,panels and wiring harness. RETESTED IT BOTH BURNES CYCLE AND HEAT
Near Delano, CA 93215
Erick
Job Details: 10/04/2018
amana dryer NGD4600YQ Cycled unit and found it not heating . Accessed fuses and found blown cutoff and thermal fuse. Replaced both fuses. Retested it, and it cycled snd heats now with no errors. Job completed.
Near Lindsay, CA 93247
Erick
Job Details: 10/04/2018
whirlpool refrigerator WRF991BOOM Cycled through diagnostics and found unit with E2 causing it not to make ice . Motor out f position . Replaced ice maker ,re-tested it and it cycle the field with no errors. Job complete.
Near Tulare, CA 93274
Enrique
Job Details: 10/04/2018
maytag washer MHW5500FW1 Inspected a Maytag washer . unit is locked with clothes in it . I tested the washer in diagnostics . Found f3 e1 - water level system error . The water pressure hose was plugged . I cleaned the hose and trap . Ran a wash cycle test . All functions checked normal . No leaks . Job Completed.
Near Huron, CA 93234
Enrique
Job Details: 10/04/2018
frigidaire refrigerator FFHT2032TP1 I will need the evaporator fan motor and wire harness . Motor not working . ; ordrng 1 242077702 (motor) and 1 5304503321 (harness), Replaced the evaporator fan motor and wire harness . All functions checked normal at time of service . No leaks .
Near Huron, CA 93234
Enrique
Job Details: 10/04/2018
ge washer HTW200ASK0WW Replaced the central electric WH18X28174 (CENTRAL ELECTRIC) and drain pump WH23X27574 (DRAIN PUMP) . All functions checked normal at time of service . No leaks .
Near Huron, CA 93234
Enrique
Job Details: 10/04/2018
ge washer HTW200ASK0WW Replaced the central electric WH18X28174 (CENTRAL ELECTRIC) and drain pump WH23X27574 (DRAIN PUMP) . All functions checked normal at time of service . No leaks .
Near Visalia, CA 93291
Enrique
Job Details: 10/04/2018
maytag washer MVWX655DW1 Inspected a Maytag washer . I attempted to diagnose the central electric , it shuts off . The control is receiving 120 volts . ; ordrng 1 W11116592 (cntrl-elec), Replaced the central electric . Performed calibration , ran a quick wash cycle test . All functions checked normal at time of service . ; Job Completed.
Near Visalia, CA 93291
Enrique
Job Details: 10/04/2018
maytag washer MVWX655DW1 Inspected a Maytag washer . I attempted to diagnose the central electric , it shuts off . The control is receiving 120 volts . ; ordrng 1 W11116592 (cntrl-elec), Replaced the central electric . Performed calibration , ran a quick wash cycle test . All functions checked normal at time of service . ; Job Completed.
Near Lemoore, CA 93245
Enrique
Job Details: 10/04/2018
amana refrigerator ASD2575BRW01 Inspected an amana refrigerator . ice container and auger broke .; ordrng 1 4388736 (drum,ice) and 1 WPW10670845 (container), Replaced the ice drum and container . All functions checked normal at time of service . No leaks .
Near Lemoore, CA 93245
Enrique
Job Details: 10/04/2018
amana refrigerator ASD2575BRW01 Inspected an amana refrigerator . ice container and auger broke .; ordrng 1 4388736 (drum,ice) and 1 WPW10670845 (container), Replaced the ice drum and container . All functions checked normal at time of service . No leaks .
Near Visalia, CA 93291
Enrique
Job Details: 10/04/2018
maytag washer MVWX655DW1 Inspected a Maytag washer . I attempted to diagnose the central electric , it shuts off . The control is receiving 120 volts . ; ordrng 1 W11116592 (cntrl-elec), Replaced the central electric . Performed calibration , ran a quick wash cycle test . All functions checked normal at time of service . ; Job Completed.
Near Visalia, CA 93291
Enrique
Job Details: 10/03/2018
maytag washer MVWX655DW1 control not responding . I attempted to diagnose the central electric , it shuts off . The control is receiving 120 volts . ; ordrng 1 W11116592 (cntrl-elec),Replaced the central electric . Performed calibration , ran a quick wash cycle test . All functions checked normal at time of service . ; Job Completed.
Near Fresno, CA 93722
Timothy
Job Details: 10/03/2018
WHIRLPOOL MICROWAVE WMH31017HS0 Inspected and found the blower is eccentric and can not turn. Dropped microwave and replaced the blower. Reinstalled the microwave over the range and tested. Unit operating as designed.; Job Completed.
Near Fresno, CA 93722
Timothy
Job Details: 10/03/2018
WHIRLPOOL MICROWAVE WMH31017HS0 Inspected and found the blower is eccentric and can not turn. Dropped microwave and replaced the blower. Reinstalled the microwave over the range and tested. Unit operating as designed.; Job Completed.
Near Fresno, CA 93722
Timothy
Job Details: 10/03/2018
WHIRLPOOL MICROWAVE WMH31017HS0 Inspected and found the blower is eccentric and can not turn. Dropped microwave and replaced the blower. Reinstalled the microwave over the range and tested. Unit operating as designed.; Job Completed.
Near Fresno, CA 93722
Timothy
Job Details: 10/03/2018
whirlpool oven WFG515S0ES1 Customer stated the unit did not start and also the temperatures were off. Checked unit through the control. No faults are stored or present. Found the bake gas burner had the damper all the way open. Set the damper to the appropriate level. Unit checks ok.; Job Completed.
Near Selma, CA 93662
Timothy
Job Details: 10/03/2018
WHIRLPOOL DRYER Customer states the unit has already been taken back (by the dealer I presume) and the unit they have is working fine.; Job Complete.
Near Selma, CA 93662
Timothy
Job Details: 10/03/2018
WHIRLPOOL DRYER Customer states the unit has already been taken back (by the dealer I presume) and the unit they have is working fine.; Job Complete.
Near Fresno, CA 93725
Timothy
Job Details: 10/03/2018
WHIRLPOOL DRYER WED4800XQ1 Inspected unit and found it has a bad timer. Unit needs a new timer.; ordrng 1 WP3979618 (timer), Installed timer. Tested unit. Unit checks ; Job Completed.
Near Roosevelt, CA 93727
Timothy
Job Details: 10/03/2018
whirlpool washer WTW4855HW0 Customer states the unit made a noise when first used. Unit is in a tray and has a drain coming up from the floor. The pipe is too high and rubs on the bottom of the unit and pushes the guard into the pulley. Informed customer that the pipe had to be cut or the unit would be damaged or the floor might be damaged. Ran a service test. Unit checks ok. No leaks noted.; Job Completed.
Near Roosevelt, CA 93727
Timothy
Job Details: 10/03/2018
whirlpool washer WTW4855HW0 Customer states the unit made a noise when first used. Unit is in a tray and has a drain coming up from the floor. The pipe is too high and rubs on the bottom of the unit and pushes the guard into the pulley. Informed customer that the pipe had to be cut or the unit would be damaged or the floor might be damaged. Ran a service test. Unit checks ok. No leaks noted.; Job Completed.
Near Fresno, CA 93726
Timothy
Job Details: 10/03/2018
amana dryer NED4655EW1 Inspected unit and found there is no potential between L1 and L2. Between both of them and Neutral there is 120 vac. Instructed customer to get the power supply fixed for the unit to operate normally.; Job Completed.
Near Fresno, CA 93726
Timothy
Job Details: 10/03/2018
amana dryer NED4655EW1 Inspected unit and found there is no potential between L1 and L2. Between both of them and Neutral there is 120 vac. Instructed customer to get the power supply fixed for the unit to operate normally.; Job Completed.
Near Fresno, CA 93650
Timothy
Job Details: 10/03/2018
whirlpool washer WFW75HEFW Inspected unit and found the codes 3-1(water system fault) 9-1(long drain),8-3(overflow condition). Replaced pump and tested. Unit checks ok. No leaks noted.; Job Completed.
Near Fresno, CA 93650
Timothy
Job Details: 10/03/2018
whirlpool washer WFW75HEFW Inspected unit and found the codes 3-1(water system fault) 9-1(long drain),8-3(overflow condition). Replaced pump and tested. Unit checks ok. No leaks noted.; Job Completed.
Near Fresno, CA 93711
Ian
Job Details: 10/03/2018
kitchenaid dishwasher KDFE104DWH5 found all functions working correctly at time of visit. It appears customer was overfilling rinse aid reservoir, and did not know that it was currently full. Gave customer instructions on rinse aid use and cycle functionality. no faults or failures at time of visit.; Job Completed.