Near Glendora, CA 91741
Daniel Lopez
Job Details: 05/17/2018
Kitchen-Aid - Model # KBFN502ESS02 Service Performed: Customer had issue with unit left door making a popping sound when being closed. Specialist found screw that holds hinge together was loose causing spring to pop. Iced screw and checked both hinges. Job completed
Near Madera, CA 93636
Randy
Job Details: 05/17/2018
Whirlpool Refrigerator Model #ASD2626HEQ Complaint- Making noise both comartments not cooling. nothing getting cold . Diagnosis- Unit not cooling properly found compressor clicks on and off will not continue running. Replacing Compressor. Removed and replaced compressor pulled good vacuum to -30 µm charge system with 5 ounces of r134 unit is now cooling properly
Near Bakersfield, CA 93306
Cher
Job Details: 05/17/2018
Whirlpool Washer- Model # WTW4800BQ. Customer complaint- unit not spinning. Service performed- Specialist found the customer having issues with the unit not wanting to spin and plastic pieces broken. Found suspension bad and the basket and tub ring broken. Also gears base grinding. Drive block need a to be replaced. Removed and replaced W10554251 (spin basket) and W10780045 (suspension) and W11035749 (gearcase ) and WP389140 (drive block) and 1 WPW10531289 (tub ring). Service completed.
Near Glendora, CA 91741
Daniel Lopez
Job Details: 05/17/2018
Near Claremont, CA 91711
Daniel Lopez
Job Details: 05/17/2018
Whirlpool Refrigerator- Model # GB2FHDXWS07 Service Performed: Customer was having issue with unit not draining through drain tube during defrost. Specialist removed and replaced drain tube kit and found drain pan cracked-causing the water damage. Replaced with new drain pan (PAN-DRIP - Wpw10655367) . Unit is now working normally.
Near Bakersfield, CA 93307
Cher
Job Details: 05/17/2018
Maytag Washer-Model # MVWB725BW0. Customer complaint- door is not closing. Service performed- Specialist found customer having issues with the unit not wanting to lock. Lid lock light is on like lid is locked, but it isn’t. Removed and replaced WP8572019 (bezel) and WPW10619844 (latch). Service completed.
Near Arvin, CA 93203
Cher
Job Details: 05/17/2018
Whirlpool Washer-Model # WTW5000DW1. Customer complaint- units not starting. Service performed- Specialist found the unit not powering up. Needs new power cord. Power at plug good. No power at the control but when you back the plug out and check power at terminals on power cord power I’d there. No continuity thru one side of the cord ; Removed and replaced W10877409 (power cord). Service completed.
Near Upland, CA 91784
Daniel Lopez
Job Details: 05/17/2018
Kitchen-Aid- Model # KRMF706EBS01 Service Performed: Customer was having issue with unit not getting cold enough and ice production was slow. Replaced (Evao-motor) -W11109595 . Unit is now working as designed.
Near Lancaster, CA 93536
Cher
Job Details: 05/17/2018
Whirlpool Refrigerator-Model # WRS586FLDW. Customer complaint- Specialist found the customer having issues with stuff freezing in the fridge section. Checked unit out and it seemed to be getting to much air to one side. The diffuser was stuck open. Loose connection causing it to not want to operate. Reconnected, tightened and secured. Service completed.
Near Littlerock, CA 93543
Cher
Job Details: 05/17/2018
Maytag Dryer-Model # MGDC215EW2. Customer complaint- dryer not heating. Service complaint- Specialist found the unit having issues with drying. Checked the unit out. Ignitor glows but flame doesn’t ignite. Gas coil didn’t open gas valve. Removed and replaced WPW10328463 (coil-valve). Service completed.
Near Azusa, CA 91702
Daniel Lopez
Job Details: 05/17/2018
Kitchen-Aid Oven- Model # KOSE500ESS02 Service performed: Customer was having issue with unit seal coming off. Specialist ran diagnosis and found seal clips not pushed in at the bottom of the oven. Unit is working as designed.
Near Stevenson Ranch, CA 91381
Cher
Job Details: 05/17/2018
Whirlpool Range-Model # WRF555SDFZ02. Customer complaint- fridge making really odd noise and is leaking from dispenser. Service performed- Specialist found unit would leak from dispenser and heard loud noise from unit when dispensing water. Tested and found bad filter header and valve. Unit needs filter header assembly and inlet. Removed and replaced W10753488 (reservoir) and WPW10312696 (water inlet valve). Service completed.
Near Los Angeles, CA 91345
Cher
Job Details: 05/17/2018
Whirlpool Refrigerator-Model # WRS576FIDM02. Customer complaint- unit is making a loud noise every hour or so. Service performed- Specialist stated customer heard a noise every 90 minutes. Found unit had no water supply but ice maker on causing dry valve noise. Turned ice maker off and instructed customer on proper use and care of unit. Service completed.
Near Los Angeles, CA 91356
Cher
Job Details: 05/17/2018
Amana Refrigerator-Model # ARB9059CS. Customer complaint- the fridge section is not cooling properly. Service performed- Specialist found unit not cold in FC. tested and found bad evaporator fan motor. Removed and replaced WPW10128551 (evaporator fan motor).
Near Rancho Cucamonga, CA 91739
Daniel Lopez
Job Details: 05/17/2018
Whirlpool Washer- Model # WFW9400SU01 Service Performed: Customer was having issue with unit giving an F20 error code for pressure switch. (WPW10514214) Removed and replaced . Pressure switch is now working as designed. Job cmpltd
Near Los Angeles, CA 91306
Cher
Job Details: 05/17/2018
Whirlpool Refrigerator-Model # WRX735SDBH02. Customer complaint- lights don't turn off after filter has been replaced. Service performed- specialist reset light and light went off. Service completed.
Near Santa Clarita, CA 91350
Cher
Job Details: 05/17/2018
Kitchen-aid Washer-Model # KDTE104ESS1. Customer complaint- unit is not draining. Service performed- Specialist found unit does drain when disconnected from air gap. Customer needs a plumber. Service performed.
Near Bakersfield, CA 93311
Cher
Job Details: 05/17/2018
Maytag Refrigerator-Model # MSS26C6MFZ00. Customer complaint- unit not producing water or ice. Service performed- Specialist ice maker and bucket frosted heavy, dispenser door is closing. Removed and replaced 8201711 (adhesive)s and W10889430 (door-ice). Service completed.
Near Bakersfield, CA 93301
Cher
Job Details: 05/17/2018
Amana Microwave over the range Model # AMV2307PFS0. Customer complaint- door latch issue. Service performed- Specialist removed and replaced door switch holders. Service completed.
Near Fontana, CA 92337
Daniel Lopez
Job Details: 05/17/2018
Whirlpool Dryer- Model # WGD4616FW1 Service Performed: Customer had issue with unit not starting. Specialist removed console and found that one of the blue wires at "Push to start switch was not inserted all the way into connector from factory. Specialist inserted wire into connector.
Near McFarland, CA 93250
Cher
Job Details: 05/17/2018
Whirlpool Refrigerator-Model # WRS321SDHB00. Customer complaint- ice maker not working and water not dispensing water either. Service complaint- Specialist stated evaporator fan motor very loud then stopped completely. Removed and replaced WP2169142 (evaporator fan blade) and WP2315549 (motor-evap). Service completed.
Near Bakersfield, CA 93314
Cher
Job Details: 05/17/2018
Kitchen-aid Refrigerator-Model # KRFF507ESS00. Customer complaint- unit leaking. Service performed- Specialist inspected unit found drip pan cracked causing leak when unit defrosted. Removed and replaced W10836964 (pan-drip). Service completed.
Near Bakersfield, CA 93314
Cher
Job Details: 05/17/2018
Whirlpool Washer-Model # WTW8240YW0. Customer complaint- unit not working. Service performed- the unit would not function it would just give a f51 code. Found the bolt to the starter loose. Causing f51 code. Secured connection and tested unit. Service completed.
Near Bakersfield, CA 93311
Cher
Job Details: 05/17/2018
Kitchen-aid Refrigerator-Model # KBSD612ESS01. Customer complaint- freezer door making noise when opening or closing. Service performed- the door was popping when open. Installed door shims W11171640 (Shim) and tested unit. Service completed.
Near Fontana, CA 92335
Daniel Lopez
Job Details: 05/17/2018
Whirlpool Washer- Model # WFW7590FW0 Service Performed: Customer had issue with unit not finishing cycle. Specialist found that the main board had broken tabs that hold it in place and was stuck between outer tub and side wall effecting cycle. Removed and replaced board (W11201273) . Job done.
Near Bakersfield, CA 93308
Cher
Job Details: 05/17/2018
Maytag Microwave over the range - Model # MMV4205FZ3. Customer complaint- unit not heating properly. Service performed- Per specialist uninstalled unit found mag-tube not energizing and diode shorter and burn marks on one of the door switches. Removed and replaced mag W10818686 (MAGNETRON), switch W10727360 (MICROSWITCH) and diode WPW10575765 (DIODE. Tested unit and reinstalled above range. Service completed.
Near Bakersfield, CA 93308
Cher
Job Details: 05/17/2018
Kitchen-aid Range-Model # KFGG500ESS. Customer complaint- there is no heat coming from the oven. Service performed- Specialist stated the unit would not bake or broil. Found control not sending voltage to dsi. Removed and replaced W11088878 (cntrl-elec) and WPW10511278 (module-spk). Service completed.
Near Thousand Oaks, CA 91362
Cher
Job Details: 05/17/2018
Maytage Dryer-Model # MGDB850WQ0. Customer complaint- drum bushing fell off and the dryer is very noisy when it spins. Service performed- Specialist found broken drum seal removed and replaced 4392067 (DRYER REPAIR KIT). Service completed.
Near Camarillo, CA 93012
Cher
Job Details: 05/17/2018
Whirlpool Dryer-Model # MGDC215EW2. Customer complaint- takes a long time to dry. Service performed- Specialist checked unit and found open thermal fuse. Removed and replaced WP3392519 (THERMAL FUSE) , also found a restricted vent. Suggested to the customer to clear the vent. Service completed.
Near Oxnard, CA 93036
Cher
Job Details: 05/17/2018
Kitchen-aid Refrigerator-Model # KRFC704FPS00. Customer complaint- unit is having condensation build up and issue opening door. Service performed- Specialist checked unit and found water valve out of alignment with the shield of the water line in the way of the condenser fan motor blade. Adjusted the water valve bracket and door. Service completed.
Near Oxnard, CA 93033
Cher
Job Details: 05/17/2018
Maytag Washer-Model # MVWX655DW1. Customer complaint- washer won't go through complete cycle. Service performed- Specialist set unit in diagnostic and found an F1E1 code ( Main control failure). Replaced control W11116592 (CNTRL). Service completed.
Near Simi Valley, CA 93063
Cher
Job Details: 05/17/2018
Maytag Washer-Model # MVWX655DW1. Customer complaint- unit is not spinning clothes are still wet at end of cycle. Service performed- Specialist sated unit is making loud noise when spinning, found bad gear case and loose pully. Removed and replaced W10721967 (drive pulley) and W10913953 (actuator) and W11035751 (gearcase). Service completed.
Near Merced, CA 95348
Randy
Job Details: 05/17/2018
Maytag Washer Model # MEDX655DW1. Complaint- control knob not working. start button not working. Diagnosis- Found door switch to be broken. Also found fuse to be popped. Removed and replaced both parts. Unit is heating and working properly. used 1 WP3392519 (FUSE-THRML) and 1 WPW10569603 (SWITCH-DOR)
Near Los Angeles, CA 91345
Cher
Job Details: 05/17/2018
Jenn-air Oven-Model # JJW3430DS01. Customer complaint- oven door makes sound when opening the door. Removed and replaced hinge W11045086 (hinge-recv). No more sound. Service completed.
Near Hidden Hills, CA 91302
Cher
Job Details: 05/17/2018
Jenn-air Oven-Model # JJW3830DP02. Customer complaint- oven fan is making a grinding noise. Service performed- Specialist stated unit is making a rattling noise when cooling fans are running, found harness connectors hitting fan blade he used a hook to run and relocate harness. Tested oven and oven is heating and working properly, fans are making normal operation noises. Advised client to let oven preheat 25-30 minutes for better baking results and to remove racks when putting unit into a self clean cycle. Service completed.
Near Agoura Hills, CA 91301
Cher
Job Details: 05/17/2018
Whirlpool Dishwasher-Model # KDTE254ESS2. Customer complaint- top rack keeps falling down. Service performed- Per specialist the upper slide won’t slide out properly and unable to adjust rack position. Found faulty tracks and broken adjuster. Pulled out dishwasher using floor protection. Removed and replaced rail tracks W11048936 (TRACK) and removed and replaced adjuster WPW10546503 (ADJUSTER). Service completed.
Near Oak Park, CA 91377
Cher
Job Details: 05/17/2018
Whirlpool Microwave- Model # WML55011HS0. Customer complaint- Specialist found light on inside flickers and comes on after 20 seconds. Service performed- Lights are flickering when using microwave or hood vent. Test power supply and found supply having reverse polarity. Tested microwave with and extension to a different power supply and unit is working and heating properly and no lights flicker. Advised client to have power corrected by an electrician. Service completed.
Near Oak Park, CA 91377
Cher
Job Details: 05/17/2018
Near Palmdale, CA 93591
Cher
Job Details: 05/17/2018
Whirlpool Range-Model # WFG505M0BS3. Customer complaint- oven temp is cold it reachs 105 degrees. Service performed- Specialist found the customer having issues with the oven not lighting. Found the ignitor bad. Glows but doesn’t light. Checked amps. Out of range. Removed and replaced ignitor W11176454 (igntr-oven). Service completed.
Near Palmdale, CA 93552
Cher
Job Details: 05/17/2018
Whirlpool Refrigerator-Model # WRS325FDAM02. Customer complaint- unit will not stay on keeps tripping the breaker. No cool. Service performed- Specialist found the unit is tripping the breaker 30 seconds in after being plugged in. There is a direct short some where. Removed and replaced WP2149705 (switch). Service completed.
Near Quartz Hill, CA 93536
Cher
Job Details: 05/17/2018
Whirlpool Refrigerator-Model # WRF555SDFZ05. Customer complaint- unit making loud humming noise. Service performed- Specialist inspected unit and it sound like humming or vibration leveled unit still hearing noise removed and replaced WPW10276647 (MOTOR-EVAP). Service completed.
Near Lancaster, CA 93535
Cher
Job Details: 05/17/2018
Whirlpool Refrigerator-Model # WRS325FDAM04. Customer complaint- shelves cracked. Service Performed- Specialist removed and replaced WPW10321304 (BIN-CNTLVR). Service completed.
Near Delano, CA 93215
Cher
Job Details: 05/17/2018
Whirlpool Range-Model # RBS245PDQ12. Customer complaint- Error E2F3 code and unit is locked and smoking. Service performed- Specialist stated the unit started heating as soon as it was powered on. Unit gave a run away temp code and locked the door. The bake relay was welded closed. Removed and replaced control. Service completed.
Near Bakersfield, CA 93308
Cher
Job Details: 05/17/2018
Whirlpool Refrigerator-Model # WRF555SDFZ05. Customer complaint- unit is leaking and dripping into drawers. Service performed- Specialist found unit is leaking from the ice door removed and replaced W10919724 (door-ice) and WP482338 (adhesive). Service completed.
Near Bakersfield, CA 93311
Cher
Job Details: 05/17/2018
Maytag Dryer-Model # MGDX655DW2. Customer complaint- unit is not heating or anything. Service performed- Specialist stated when he arrived the unit was not heating and making strange sound. He found pulley on motor loose and gas coils misfiring. Unit needs new coils and new motor. Removed and replaced 279827 (motor!dryer) and WPW10328463 (coil-valve). Service completed.
Near Bakersfield, CA 93307
Cher
Job Details: 05/17/2018
Whirlpool Range-Model # WEG730H0DS0. Customer complaint- unit giving temp sensor fault error code. Service performed- Specialist found loos connection at temp sensor causing faulty readying. Secured connection and service is complete.
Near Bakersfield, CA 93308
Cher
Job Details: 05/17/2018
Whirlpool Washer-Model # WTW4816FW1. Customer complaint- washer stops mid cycle doesn't clean. Service performed- Per specialist unit would not start in normal mode. Unit did go into diagnostic but had no codes. Finished auto test an calibration with no issue. Unit started in normal mode but would fill for a few seconds then stop the agitator would turn slowly then it would spray water for a few seconds. The start button was very hard to push in and stay in. Control is failing as well as start button in console. Removed and replaced W10877390 (panel-cntl). Service completed.
Near Kernville, CA 93238
Cher
Job Details: 05/17/2018
Kitchen-aid Refrigerator-Model # WRV986FDEM01. Customer complaint- unit is not cooling turned down temp and still no cool. Service performed- Specialist removed and replaced W10709318 (solenoid) and W10833801 (fan) and 1 W10864518 (adapter) and WPW10143759 (dryer). recharged system with 6 ounces of R134. Service completed.
Near Bakersfield, CA 93312
Cher
Job Details: 05/17/2018
Whirlpool Refrigerator-Model # WRF736SDAM14. Customer complaint- build up of ice in the freezer section. Service performed- Specialist found an air leak at refer door gasket. Removed and replaced W10407212 (gasket-fip). Service complete.
Near Bakersfield, CA 93312
Cher
Job Details: 05/17/2018
Maytag Washer-Model # MVWB765FW0. Customer complaint- wash cycle tone and control not working. Service performed- Specialist removed and replaced the console W10919546/console lights are now working. Service complete.
Near Oxnard, CA 93036
Cher
Job Details: 05/17/2018
Maytag Washer-Model # MVWB765FW1. Customer complaint- unit does not start cycles. Service performed- Per specialist customer states that unit is not spinning out clothes. He checked unit and found error codes F0-E3. Overload F2-E1. UI stuck button off balance load Water temp Suds (added water then drain) Overload Proper loading. Ran diagnostics and passed. Service completed.
Near Simi Valley, CA 93065
Cher
Job Details: 05/17/2018
Whirlpool Refrigerator-Model # ET9FHTXMQ01. Customer complaint- fridge is leaking water. Service performed- Specialist checked unit and found the water valve leaking from the inlet port. Removed and replaced WP2188808 (valve-inlt). Service completed.
Near Simi Valley, CA 93065
Cher
Job Details: 05/17/2018
Whirlpool Dishwasher-Model # WDF540PADW0. Customer complaint- Unit does not drain. Service performed- Specialist ran diagnostics and found error codes 6-4. Float switch 8-1 slow drain 8-2. Drain motor, indicates there is an electrical problem. Checked drain motor and it was humming. Was able to drain the water out by shifting the devri on pump. Removed pump and removed the broken pieces of glass. Assembled unit and also found the heat dry and the start button aren’t lighting up. Removed and replaced W10804117 (cntrl-elec). Service completed.
Near Santa Clarita, CA 91351
Cher
Job Details: 05/17/2018
Near Madera, CA 93637
Randy
Job Details: 05/16/2018
Whirlpool washer model # WFW94HEAW0. Complaint- Gasket on unit has black spots that will not wash off. Found Bellow to be molding removed and replaced Bellow unit working properly no leaks also advise customer to leave door open after every use to let unit for thoroughly dry out.
Near Mariposa, CA 95338
Randy
Job Details: 05/16/2018
Whirlpool Dishwasher Model # WDF520PADW7 Complaint-Not Filling / No Water. , Found unit to be missing drain hose. Installed hose. Unit working properly ; Job Completed
Near Madera, CA 93637
Randy
Job Details: 05/16/2018
Whirlpool Refrigerator Model # WRS322FDAW04. Complaint- Humming noise coming from the refrigerator. Diagnosis- Unit making rattling noise found condensing fan motor To be sloppy remove and replace condensing fan motor also condenser is making rattling noise to adjusted condenser unit working properly.
Near Madera, CA 93636
Randy
Job Details: 05/16/2018
Whirlpool Refrigerator Model # ASD2626HEQ. Complaint- making noise, both compartments not cooling, nothing getting cold. Diagnosis-Unit not cooling properly found compressor clicks on and off will not continue running unit needs compressor. ordering 1 W10309990 (COMPRESSOR). Removed and replaced compressor pulled good vacuum to -30 µm charge system with 5 ounces of r134 unit is cooling properly.
Near Oakhurst, CA 93644
Randy
Job Details: 05/16/2018
Kitchen-Aid Refrigerator Model # KRMF706EBS01. Complaint-Unit is not cooling in the freezer. Diagnosis- Fan not working. Starts and stops. Removed and replaced fan and support. Unit cooling and working properly. WPW10389152 (SUPPORT) and W11087438 (Motor Harness).
Near Mariposa, CA 95338
Randy
Job Details: 05/16/2018
Whirlpool dishwasher model # WDF520PADW7. Not filling. no water. Diagnosis- Found unit to be missing drain hose. unit even coming with one. Unit needs hose to work properly; ordering 1 WPW10545278 (hose-drain). Installed hose. Unit working properly
Near Turlock, CA 95380
Randy
Job Details: 05/16/2018
Whirlpool Range Model # WFG320M0BW2. Complaint- C02 LEAK Diagnosis-At 5 min mark in the test unit tested at 216ppm. The room was at 140.
Near Turlock, CA 95380
Randy
Job Details: 05/16/2018
Whirlpool Washer Model # MVWX655DW1. Complaint- not finishing cycles Diagnosis- Found valves to be clogged due to sediment. Removed and replaced 1 W11127357 (VALVE). Service Complete.
Near Turlock, CA 95380
Randy
Job Details: 05/16/2018
Whirlpool Washer Model # WTW4815EW1. Complaint- continuous wash and not rinsing Diagnosis- Unit had lid lock codes. Went to run diagnostics. Control shut off. Removed and replaced control and lid lock. Calibrated unit. Unit working properly.
We serviced a
Whirlpool Refrigerator Model # WRF535SWHZ00. Complaint- Shelf or Drawer Bin hard to Slide.
Model Diagnosis- Found end cap and lid to be cracked and broken; ordering 1 W10827015 (cover) and 1 W10874836 (endcap). Removed and replaced all parts. Unit working properly.
Near Hilmar, CA 95324
Randy
Job Details: 05/16/2018
We serviced a
Kitchen-Aid Dishwasher Model # KUDS30FXSS9. Complaint- dishwasher rack issues.
Model Diagnosis- The lower rack wheels are not rolling properly, found left roller wheel to be broken. found top rack wires to be broken off causing dish items to fall down. I then tested unit in a diagnostic test mode it completed wash drain dried ck for codes
Near Modesto, CA 95355
Randy
Job Details: 05/16/2018
Installed new parts into unit. I then put unit into a diagnostic test mode it completed wash drain dried checked for codes found none as well no leaks.
Near Oakdale, CA 95361
Randy
Job Details: 05/16/2018
Kitchen-Aid Cook top Model # KSIB900ESS1. Complaint- FRONT TWO BURNERS FLAMES NOT AS HIGH, STOVE RANDOMLY BEEPS AT CX WHEN PAN IS ON STOVE. Diagnosis- The left front and right front burners do not stay at there temps, sometimes when adjusting the element burners they will not go down or up, hit & miss; ordering UI, 2 hot plates, 1 element for unit. ; ordering, W10636723 (elmnt-surf), W11208294 (UI), WPW10410578 (hotplate), 1 WPW10410580 (hotplate). Installed new parts into unit. I then tested all burners and found them to be working as designed.
Near Denair, CA 95316
Randy
Job Details: 05/16/2018
Whirlpool Refrigerator Model # WDT730PAHZ0. Complaint- Will Not Wash, not going through cycle. Installed new part ( motor pump) into unit. I then tested unit into a diagnostic test mode it completed wash, drain, dried ck for codes found none as well no leaks, unit is now working as designed. used 1 W11085683 (Pump Wash).
Near Modesto, CA 95351
Randy
Job Details: 05/16/2018
Whirlpool Refrigerator Model # WRF560SEYM05. Complaint-Not Cooling. Diagnosis- Unit was making a grinding sound coming from the freezer compartment. Ordering parts fan motor, thermistor; ordering 1 WPW10383615 (thermistor) and 1 WPW10453580 (housing), 1 WPW10464673 (motor-evap) and 1 WPW10507886 (compressor). Checked compressor winding, 21 0hms, Replaced compressor & filter/dryer, recharged system, unit cooling
Near Manteca, CA 95336
Randy
Job Details: 05/16/2018
Refrigerator Kitchen-Aid Model # KRFC704FSS00. Diagnosis- Frost Build Up on Walls of the Freezer. Found frost buildup in freezer area, frozen water droplets on left rail, evap cover & top of freezer liner areas, checked average temps in diagnostics for freezer & Fresh food areas, no failures, instructed client on normal frost build up, icing in freezer.
Near Manteca, CA 95336
Randy
Job Details: 05/16/2018
Washer Amana Model # NTW4755EW0. Complaint -Terrible sounds. Diagnosis- Found debris under pulley cover, when unit filled with water it’s causing cover to rub on pulley, Removed debris from under pulley cover, ran self diagnostic cycle, agitate & spin tested OK.
Near Fontana, CA 92335
Daniel Lopez
Job Details: 05/16/2018
WHIRLPOOL DISHWASHER- MODEL # WDT720PADM1 SERVICE PERFORMED: Customer had issue with unit door not staying in position. Specialist ran diagnosis, removed kick panel and found missing door spring. Reinstalled door hinge -- door now stays open.
Near Malibu, CA 90265
Cher
Job Details: 05/16/2018
Maytag Dryer-Model # MCG8000AWW. Customer complaint- unit is not tumbling. Service performed- Specialist checked unit and found the belt torn. Removed cover and replaced the belt. Assembled unit and also found the wheels and slider bad. Removed and replaced 4392065 (dryer repair kit) and LA-1006 (cylndr glide kit rh) and WP31001096 (roller). Service completed.
Near Malibu, CA 90265
Cher
Job Details: 05/16/2018
Whirlpool Dryer-Model # WGD9400SW0. Customer complaint- dryer making a high pitched noise and not drying. Service performed- Checked unit and found the idler wheel screeching. Disassembled unit and installed new dryer kit 4392067 (DRYER REPAIR KIT). Assembled unit and tested. Service completed.
Near Malibu, CA 90265
Cher
Job Details: 05/16/2018
Whirlpool Refrigerator-Model # KRFC704FPS00. Customer complaint- condensation inside unit. Service performed- Checked unit and found the evaporator iced over. Per techline replace controls. Removed and replaced W11131873 (CNTRL) and W11169516 (CONTROL BOARD).
Near Oxnard, CA 93033
Cher
Job Details: 05/16/2018
Whirlpool Refrigerator- Model # WRF535SWHZ00. Customer complaint- shelf is broken. Service performed- Per specialist customer complaints of frame crisper broken and freezer door handle loose. Checked unit and found crisper frame out of alignment. Adjusted frame and freezer door handle. Service completed.
Near Los Angeles, CA 91342
Cher
Job Details: 05/16/2018
Whirlpool Refrigerator-Model # ED5PVEXWS10. Customer complaint- unit is leaking from the bottom. Service performed- Per specialist customer states water accumulates in bottom of freezer side and runs out from door. Inspected and found solid sheet of ice 1/2” thick uniform across bottom of freezer compartment. Found drain under evap obstructed with partial bag from frozen food covering drain opening and frozen over. used steamer and removed ice build up. Condenser had uniform ice pattern. Service completed.
Near Turlock, CA 95380
Randy
Job Details: 05/16/2018
Whirlpool washer MVWC415EW1. Complaint- Unit will sometime go through cycle then stops and drains. Diagnosis- Found cold water valve to be plugged causing unit to time out due to long fill. Cleared blockage. Unit filling properly. Recommend customer get in line filter to help debris from getting inside unit
Near Sylmar, CA 91342
Cher
Job Details: 05/16/2018
Whirlpool Dishwasher-Model # WDT720PADM2. Customer complaint- dishwasher turns on and runs for a few minutes then stops and flashes lights. Service performed- Specialist removed and replaced the pump & motor (Wpw10671941/pump&motor). had a little trouble retesting the unit. Moved plug to good outlet and found no codes stored. Ran unit and sink began to fill with dirty water. Customer has a clogged drain. Also found customer did not have air gap. Recommended installing air gap. Service completed.
Near Fresno, CA 93722
Randy
Job Details: 05/16/2018
Whirlpool Refrigerator Model # WRX988SIBM03. Complaint- Not cooling. noted the unit is plugged into a GFI plug, not recommended. Reported the Ice Maker has water in mold frozen. Units fans compressor all operating properly. He led compressor for leaks no leaks detected. Checked the outlet for proper power and neutral. From bottom eyelet no power got the power from the screw and the small eyelet. All outlets check same way. The unit could be having a control issue. Replacing interface. ; ordrng 1 W10848301 (cntrl-elec) Removed power from the unit. Replaced interface control. Powered unit, observed cycling. service complete.
Near Bakersfield, CA 93306
Cher
Job Details: 05/16/2018
Whirlpool Refrigerator-Model # WRX735SDHW00. Customer complaint- icemaker is not working. Service performed- Specialist found the ice maker intermittently working. Found the cubes jamming due to cubes being small. Adjusted cube size. Service completed.
Near Lancaster, CA 93536
Cher
Job Details: 05/16/2018
Whirlpool Washer/Dryer combo Model # WGT4027HW0. Customer complaint- the locking switch does not lock but clicks like it odes. Service performed- Specialist found customer having issues with the unit getting locked and wouldn’t open, no power was to the unit. They were having power issues once power came back the lock just kept clicking, but wouldn’t lock. Removed and replaced W11176112 (LATCH). Service completed.
Near Palmdale, CA 93551
Cher
Job Details: 05/16/2018
Whirlpool Refrigerator-Model # WRX735SDBM00. Customer complaint- Dispenser is not dispensing enough ice. Service performed- Specialist found the customer having issues with no water dispensing. The water filter sounds clogged. Checked filter and it actually was loose in the housing. Reinstalled and secured. Tested unit and it works as designed.
Near Clovis, CA 93611
Randy
Job Details: 05/16/2018
Roper washer Model # RTW4516FW2 Customer complaint -Not Starting or Not Operating. Service performed- Specialist found unit not turning on was not accepting commands and found latch sticking. Specialist removed and replaced W10838613 (LATCH) and W11170318 (CNTRL).
We serviced a
Whirlpool Dryer-Model # WGD85HEFW0. Customer complaint- Customer turned unit on and the unit made a noise like an explosion and smelled gas immediately after.
Near Palmdale, CA 93550
Cher
Job Details: 05/16/2018
Service performed- Specialist stated customer having issues with a sounds like an explosion and a little gas smell. Also lights on panel not turning off by itself after cycle. Had to press power to turn off,doesn’t do it automatically. That would be an issue with the control panel which it’s connected properly to the main control. Checked customers noise complaint and they are hearing the flame ignition. Removed and replaced W11109849 (CNTRL-PANEL) and 280119 (GAS BURNER).
Near Santa Clarita, CA 91387
Cher
Job Details: 05/16/2018
Whirlpool Dryer-Model # WGD8500DC0. Customer complaint- Dryer blowing lint inside drum. Service performed- Per specialist customer complaint was unit blowing lint inside of drum and it smelled like something was burning. Inspected and found unit working as designed but has a restriction in vent leaving home. Instructed customer to get vent cleaned.
Near Glendale, CA 91214
Cher
Job Details: 05/16/2018
Kitchen-aid Dishwasher-Model # KDTM404ESS2. Customer complaint- unit not filling with water. Service performed- Specialist found unit not washing, found bad sump assembly removed and replaced W10861526/pump&motor.
Near Los Angeles, CA 91335
Cher
Job Details: 05/16/2018
Amana Washer-Model # NTW4516FW2. Customer complaint- Washer continuously runs. Service performed- Per specialist customer complaint was unit not filling with enough water and will add water when lid opens. Also said it has a long wash time and that the water will stop and start again even without opening lid. Inspected unit and found no codes. Unit passed all tests. Instructed customer this was normal operation of unit. Instructed customer on proper use and care of unit. Unit functions as designed at time of service.
Near Los Angeles, CA 91344
Cher
Job Details: 05/16/2018
Maytag Oven-Model # MGT8775XS04. Customer complaint- The knob doesn't turn left. Service performed- Specialist found knob not turning left he removed and replaced W10854406/manifold. Tested knob and it turns left now.
We serviced a
Whirlpool Refrigerator- Model # WRV986FDEM01. Customer complaint- unit is not cooling properly.
Model Service performed- Specialist found RC evap frosted. Defrosted unit and replaced motor-evap (W11087438 (Harness FF) and support (WPW10389152 (SUPPORT). Optimized thermistor and tested unit. Unit functions as designed.
Near Los Angeles, CA 91402
Cher
Job Details: 05/16/2018
Near Santa Clarita, CA 91350
Cher
Job Details: 05/16/2018
Kitchen-aid Dishwasher-Model # KDFE104DSS0. Customer complaint- dishwasher not draining water from inside of tub. Service performed- Specialist checked drain and nothing inspected air gap it is clear found check valve is broken not allowing water to drain unit needs drain hoses. Removed and replaced 8269144A (drain hose) and WPW10545278 (hose-drain).
Near Santa Clarita, CA 91350
Cher
Job Details: 05/16/2018
Whirlpool Refrigerator-Model # WRF767SDEM01. Customer complaint- Temp concerns on both sections of fridge. Service performed- Specialist stated fresh foods evap is completely frozen and its 53 degrees in fridge. Removed and replaced W11033168 (Harness) WPW10389152 (SUPPORT) W11032800 (Harness Freezer).
Near Castaic, CA 91384
Cher
Job Details: 05/16/2018
Kitchen-aid Dishwasher-Model # KDTE254ESS2. Customer complaint- Dishes are not drying. Service performed- Per specialist customer states unit does not dry at all. He checked unit for error codes and there was none, checked rinse aid and it was completely empty. Then ran unit threw a diagnosis mode and it went threw all functions as designed and heater turned on and stayed on he found a loose connection on main control going to the heater re secured and retested now heater is working as designed.
Near Castaic, CA 91384
Cher
Job Details: 05/16/2018
Kitchen-aid Oven-Model # KODE500ESS02. Customer complaint- the cool down option takes over 8 hours to complete. Service performed- checked temp on top and bottom oven found oven was down in both ovens about 20 degrees specialist then re-calibrated and checked the temps and now oven is heating as designed.
Near Bakersfield, CA 93301
Cher
Job Details: 05/16/2018
Whirlpool Dishwasher-Model # WDT720PADM2. Customer complaint- Dishwasher not washing dishes. Service performed- Specialist stated the unit would not fill with water and would not wash. Removed and replaced sump (Wpw10671941/pump&motor), switch (Wpw10195039/switch) and water valve (W10872255/valve) and tested unit. Unit functions as normal.
Near Bakersfield, CA 93309
Cher
Job Details: 05/16/2018
Jenn-air Washer-Model # WTW8500DC2. Customer complaint- error codes unit not working. Service performed- Per specialist the unit was giving a f0e3 overloaded code and an f0e5 off balanced load code. Instructed customer on properly loading the unit.
Near Bakersfield, CA 93309
Cher
Job Details: 05/16/2018
Near Fresno, CA 93705
Randy
Job Details: 05/15/2018
Whirlpool Refrigerator Model # WSF26C2EXF01. Temperature concerns, unit is not cooling. On arriving to the customers home customer stated that the unit was not cooling pump panel off evaporator fan evaporator to be covered with ice tested bimetal found bimetal to be bad replaced tested unit checks OK. Job Completed
Near Riverside, CA 92503
Daniel Lopez
Job Details: 05/15/2018
Whirlpool Dryer- Model # WGD49STBW0 Service Performed: Customer had issue with unit not drying. Specialist ran diagnosis and found open thermal fuse. Replaced with pre-id (Thermal Fuse-WP3392519) .
Near Patterson, CA 95363
Randy
Job Details: 05/15/2018
Whirlpool Refrigerator Model # WRF767SDEM01. Freezer is not freezing completely. The top ice maker will not turn on. Unit needs compressor and uv drier, unit has a leak. Both sections are not cooling ; ordering 1 W10779331 (compressor) and 1 WPW10143759 (drier-uv). Removed and replaced all parts. Pulled vac. Unit held vac. Charged unit with 5.5 oz r134. Unit cooling and working properly; Job Completed
Near Perris, CA 92571
Daniel Lopez
Job Details: 05/15/2018
Maytag Washer- Model # MVWC565FW0 Service Performed: Customer was having issue with unit making a loud noise during cycle. Specialist ran diagnosis and found gears inside the gear case slipping during agitation. Replaced with new (GEARCASE-W11035751)