Near Clovis, CA 93619
Ian
Job Details: 08/23/2018
frigidaire freezer LFHB2751TF3 Ran all function test as unit was cooling properly upon arrival and no excess of frost or ice build up anywhere. Tested dispenser and icemaker functions and found no leaks. Found leak to be coming from defrost drain hose outside of defrost drain pan. The hose was sitting on top of the compressor, allowing all of the defrost water to drain directly onto the floor. Repositioned and secured drain hose. No further issues or leaks found at time of visit.;
Near Fresno, CA 93726
Ian
Job Details: 08/23/2018
kitchenaid refrigerator KRFF507EWH01 Found units fan making noise from ice build up due to excessive frost on fresh food evaporator. Tested various components and determined that excess of frost does not appear to be from a part failure, but may have resulted from door being left open for an extended period. Instructed customer to a lower unit to defrost for 24 hours to restore airflow and functionality
Near Fresno, CA 93704
Ian
Job Details: 08/23/2018
whirlpool dishwasher WDT750SAHV0 Tech found dispenser door spring broke and out of place, and dispenser door nonfunctional. Need to order dispenser for repair. ; ordrng 1 W10620296 (detergent dispenser), Check installed dispenser and tested unit for leaks and functionality. Unit now testing good with no leaks.
Near Clovis, CA 93612
Ian
Job Details: 08/23/2018
whirlpool range WFE530C0EB0 inspected unit and took pictures of areas in question. Called whirlpool, and whirlpool documented issue as cosmetic damage that does not affect function. Whirlpool states that this issue is out of warranty as it is not a functional failure. job completed.
Near Fresno, CA 93727
Ian
Job Details: 08/23/2018
frigidaire refrigerator FGHD2368TF3 Tech found that unit produces ice and has no discernible failures at time of visit. Icemaker evaporator has proper frost and temperature. Fan is good. Customer provided pictures of the amount of ice in the bucket that is produced in about a 12 hour Timeframe. The amount of ice produced is normal. Referred a customer to page 22 of owners manual, that states half of the book it will be filled in a 24 hour timeframe. Advise customer that bucket is able to fill completely in around 48 hours, but will not unless dispensed, as it will only fill the backside of the bucket, which is also stated in owners manual. No repairable failures and unit is under normal operations. This is a customer instruct.; Job Cmpltd
Near Fresno, CA 93720
Ethan Shrum
Job Details: 08/23/2018
KITCHENAID MICROWAVE KOCE500EBS06 Upon arriving to the customers home customer stated that the unit was functioning and working properly there was nothing wrong with the unit besides when she was cooking a pie dropped in the middle of the oven and she said she did wipe it clean but did not completely scrape it out there for when she Put the unit into self cleaning baked into the cabinetry of the unit unit is a cosmetic issue job is complete
Near Fresno, CA 93720
Ethan Shrum
Job Details: 08/23/2018
WHIRLPOOL REFRIGERATOR WRF535SWHZ00 Upon arriving to the customers home customer stated that everything in the back of the unit was getting colder temperatures inside of unit were freezing found dampener door was working properly needing to order thermistor and jazz board for unit job needs more work; ordrng 1 W11131391 (harns-wire) and 1 WPW10503278 (refer elect cont brd), pon arriving to the customers home replace parts tested unit unit checks good job complete.
Near Fresno, CA 93720
Ethan Shrum
Job Details: 08/23/2018
WHIRLPOOL DRYER WED49STBW1 Upon arriving at the customers home customer stated that the unit was drying but not drying properly checked air venting into venting was getting proper airflow found customers element was not heating all the way replace with new element tested unit checks good job complete; used 1 279838 (ELEMENT)
Near Fresno, CA 93737
Ethan Shrum
Job Details: 08/23/2018
WHIRLPOOL RANGE WFG515S0EB1 Upon arriving to the customer some customer stated that the burner was intermittently working I did find a date that it was bad. Upon riving to the customers home replace burners tested unit unit checks good job complete; Job COMPLETE
Near Clovis, CA 93619
Ethan Shrum
Job Details: 08/23/2018
KITCHENAID DISHWASHER KDTE104ESS4 On arriving to the customers home customer stated that the unit was not draining found drain pump and sump assembly to be bad replaced tested with no leaks job is complete; Job COMPLETED.
Near Fresno, CA 93706
Irvin
Job Details: 08/23/2018
crosley dryer VED6505GW0 dryer has no heat. Found MANUFACTURERS ISSUE hi limit thermostat was not connected. Connected test passed. All ops normal
Near Los Banos, CA 93635
Irvin
Job Details: 08/23/2018
frigidaire refrigerator FFHT1814TW0 The unit is not cooling. Evap fan motor is not operating, power to componentis good. Thermostat clip broken. Control box foam is ice blocked and saturated in moisture. Replaced thermostat, evap motor and control. Powered unit after completed assembly. Unit cycled on all components operable. ; Job completed.
Near Dos Palos, CA 93620
Irvin
Job Details: 08/23/2018
WHIRLPOOL FREEZER WRB322DMBM00 Food is freezing in fresh food section. Customer set temps to higher,colder, settings freezing. Dampner open temps set to coldest settings. From tech line set unit three come back in Wednesday morning recheck temps. See what’s happening, check door seals. Changing temps need 24 hrs at least 7722747510 /After the unit was set per techline. All checks are normal. Unit is operating properly. Temp setting was the issue. ; Job Completed
Near Dos Palos, CA 93620
Irvin
Job Details: 08/23/2018
frigidaire refrigerator FFHT2021TW0 Customer says unit is making loud noises. Found the evap motor was hitting ice buildup causing the motor to strain. Removed ice motor was hitting. Ran motor running slowly. Replaced fan harness 242213502 (Harness), harness thermostat hanging in evap area, replaced harnesss. ; Job Completed
Near Chowchilla, CA 93610
Douglas
Job Details: 08/23/2018
WHIRLPOOL DRYER WED8900BC0 Customer states unit smells like burning found unit to be impacted with Lint causing lint fire inside of unit cleaned unit out unit is working properly advise customer burning smell may take some time to go away
Near Turlock, CA 95380
Douglas
Job Details: 08/23/2018
jennair cooktop JGD8430ADB14 Found unit to have two plugged orifices causing unit to not ignite and to give off a gas smell not enough propane flowing through them to lite. Cleared orifices unit is now lighting properly
Near Turlock, CA 95380
Douglas
Job Details: 08/23/2018
whirlpool rerfigerator WRX735SDBM02 Unit leaking water found water line on back of fridge to have a crack in it cut away bad part of waterline use connector to reconnect waterline unit is working properly no more leaks; used 1 WP2198677 (1/4 CONNECTOR)
Near Merced, CA 95348
Douglas
Job Details: 08/23/2018
whirlpool refrigerator WRF767SDEM01 unit not cooling properly evap is frozen up found thermistors to be out of range not reading properly removed and replaced evaporator thermistor unit is cooling properly; used 1 WPW10383615 (THERMISTOR)
Near Chowchilla, CA 93610
Douglas
Job Details: 08/23/2018
FRIGIDAIRE REFRIGERATOR FFHB2750TD2 arrived at customers home went inside customer stated another company is working on unit they already have the doors on order please try and Bill for a trip charge; Job Cmpltd
Near Raymond, CA 93653
James R.
Job Details: 08/23/2018
KITCHENAID DISHWASHER KDTE104ESS3 F7e1 error code. Found element to be bad shorting out control. Harness has burnt spots on connectors as well. Unit needs control harness and heater; ordrng 1 W10703867 (heater) and 1 W10909703 (cntrl-elec) and 1 W11243205 (HARNESS), Replaced all parts. Unit working properly ; Job Cmpltd.
Near Raymond, CA 93653
James R.
Job Details: 08/23/2018
KITCHENAID REFRIGERATOR KRMF706ESS01 Unit needs new 4th drawer control. Not responding. Replaced all parts W10894103 (CNTRL). Unit working properly ; Job Cmpltd.
Near Ceres, CA 95307
James R.
Job Details: 08/23/2018
KITCHENAID REFRIGERATOR KRFC704FPS00 Found evap cover to be the wrong cover and control board to be out of date. Also icemaker is out of date. Ordering parts per service bulletin; ordrng 1 W10789113 (cntrl-elec) and 1 W10815735 (cover-evap) and 1 W10888882 (icemaker), R&R cover. Unit working properly ; Job Cmpltd.
Near Newman, CA 95360
James R.
Job Details: 08/23/2018
WHIRLPOOL REFRIGERATOR WRV986FDEM01 Found 4th drawer control to be shorted out causing fridge not to work properly. R&R control. WPW10677119 (CNTRL-ELEC). Unit working properly ; Job COMPLETED,
Near Newman, CA 95360
James R.
Job Details: 08/23/2018
MAYTAG WASHER MVWB835DW3 Valves not openings. R&R valves W11165546 (Valve). Unit working properly ; Job COMPLETED
Near Gustine, CA 95322
James R.
Job Details: 08/23/2018
whirlpool refrigerator WRB322DMBW00 Found filter drier to be restricted. Customer opted not to repair
Near Ceres, CA 95307
Cruz
Job Details: 08/23/2018
WHIRLPOOL REFRIGERATOR WRF767SDEM01 Installed new part ( harness wire) W11033168 (harns-wire) into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working as designed, customer ok repair
Near Patterson, CA 95363
Cruz
Job Details: 08/23/2018
WHIRLPOOL REFRIGERATOR WRS586FLDM00 unit had frozen ice build up on cover and coils that caused poor cooling, customer had to shut unit off to defrost ice buildup, customer will speak with landlord about repair estimate. Customer stated that unit does not belong to him.
Near Patterson, CA 95363
Cruz
Job Details: 08/23/2018
maytag washer MHW5500FW1 Unit has no power, ck for voltage at wall outlet and found 123 AC, I then installed new pre I’d part (cntrl) into unit, tested unit in a diagnostic test mode found F03e01 sensor switch, door did not unlock and water pump kept running, ordering part sensor switch for unit. ; ordrng 2 WPW10448876 (switch-wl)s,Installed new part ( switch wl) into unit. I then tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked, checked for codes found none as well no leaks, customer ok repair.
Near Patterson, CA 95363
Cruz
Job Details: 08/23/2018
whirlpool washer WTW4815EW1 File # 7722595049 from wp tp has documented notes from tech) unit has roach infestation, look at SD-QuickPic, did not install part due to the fact of roaches and eggs, found roaches at laundry room crawling on walls, floor, dryer, ; Job Cmpltd
Near Patterson, CA 95363
Cruz
Job Details: 08/23/2018
maytag dryer MVWC565FW0 cx stated that fire department came out to her home and inspected customer walls, inside living room, outside yard, and then told her it’s the washing machine that is burning, customer had disconnect plug at wall outlet, I then inspected unit and found water still i side tub, tilted unit back and found oil all over shield and floor, gearcase leaking oil) file # 7718817444 Lisa from wp tp has documented notes from tech, customer has unit inside restroom next to toilet, look at SD-QuickPics, I informed customer to place unit outside for tech to install parts, customer has no room inside restroom for tech to install parts, units need to be assessable for tech service it, customer then gotten upset, customer might call to complain ; ordrng 1 W11035751 (gearcase) and 1 WPW10427633 (pulley shield), nstalled new parts ( gearcase, belt, shield) into unit. I then calibrated and tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked, cx for
Near Ripon, CA 95366
William
Job Details: 08/23/2018
whirlpool dryer RED4516FW0 Disconnected dryer vent from wall ran dryer test cycle dryer operating as designed instructed customer to have dryer vent that is vertical in their house cleaned out.
Near Modesto, CA 95356
William
Job Details: 08/23/2018
whirlpool washer WTW7000DW3 Found code F5E2, tested latch assy, found latch working intermittently, ordered latch assy for unit. ; ordrng 1 W10810403 (lid lock assy) Replaced door latch assy, Tested new latch assy. , cleared codes, ran diagnostics cycle, tested ok; Job Comppleted
Near Ripon, CA 95366
William
Job Details: 08/23/2018
KICHENAID ICEMAKER KUIX305ESS1 Ran ice maker cycle, made slab , called WP tech line. Ran diagnostics on unit, found no failures. Found ice cubes restricting the icemaker to produce. Removed the ice, ran a cycle, Unit working as designed.; Job Cmpltd
Near Visalia, CA 93291
Erick
Job Details: 08/22/2018
WHIRLPOOL WASHER WTW5000DW0 Cycled unit and found unit fill error and pressure fault error causing unit not to advance or fill. Found bad solenoid on valve causing it not to fill. Board transducer is also failing. Replaced both parts. Retested it and it passed all tests with no errors. Job completed used WPW10683603 (VALVE) and a W10634026 (CNTRL-ELEC)
Near Visalia, CA 93277
Erick
Job Details: 08/22/2018
maytag dryer MEDC215EW1 Found unit has bad timer causing it not to advance. Replaced timer WPW10185982 (TIMER). Retested it and it passed all tests with no errors. Job completed
Near Bakersfield, CA 93312
Erick
Job Details: 08/22/2018
amana waher NTW4516FW2 Cycled unit and found unit with no error codes. Cycled through test cycle and it passed all tests. Customer, not familiar with new style of washer, explained water she is heating is actually inside ring tub to balance basket.Instructed customer on proper loading,soap usage, and additional functions. Job completed.
Near Los Angeles, CA 91406
Kenneth
Job Details: 08/22/2018
whirlpool range WEG745H0FS0 Unit with an F9E0 error code. Found unit with a bad board. Ordering MC2 board. Also ordering power cord. Power cord is frayed slightly. Showing wires ; ordrng 1 W10885069 (cntrl-elec) and 1 W11023766 (cord-power), Installed control board and power cord and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on roa round unit caused by technician
Near Los Angeles, CA 91423
Kenneth
Job Details: 08/22/2018
kitchenaid refrigerator KRFC704FSS00 Found unit leaking water from under fridge drawers due to unit defrosting but water not going down drain line. Ordering new control and cover for frosted over fresh food evap; ordrng 1 W11167902 (COVER) and 1 W11169516 (CONTROL ), Installed cover and control and teste dunit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician
Near Beverly Hills, CA 90210
Kenneth
Job Details: 08/22/2018
KITCHENAID REAFRIGERATOR KRFF507ESS01 Found unit not cooling due to frost build up on fridge evap. Found unit had thermistor relocated in correct spot but not zip tied down to optimize temp readings. Zip tied thermistor down per WPL and tested unit. Unit si now working properly. Customer approves function at this time. No dents dings or blemishes on around unit caused by technician.
Near Avila Beach, CA 93424
George
Job Details: 08/22/2018
maytag washer MLG2000AWW Found washer intermently shuts off 5 minutes bad timer need to replace customer decline at this moment.no dents or dings cause by tech.;
Near Atascadero, CA 93422
George
Job Details: 08/22/2018
MAYTAG DISHWASHER MDB8959SFZ4 8/21/18 10:05: GY there 8/21 TUE, 9:31 to 10:02, Installed parts tested check out ok complete.
Near Atascadero, CA 93422
George
Job Details: 08/22/2018
jannair refrigerator JFC2290RTB00 Found refrigerator making essively noise intermittently found loud damper control need to replace . Ok to order part office to call customer wen part in.; ordrng 1 WPW10594329 (control) Installed new damper testing ok complete no dents or dings cause by tech
Near Paso Robles, CA 93446
George
Job Details: 08/22/2018
whirlpool refrigerator KRFC704FPS00 Found water still dropping off of ice maker set on diagnostics set test 120 tray flex stays stuck right side binding ok reorder ice maker. Office to let customer now wen part in.; ordrng 1 W10908391 (icemaker), Installed new ice maker tested check out ok complete. No dents or dings cause by tech
Near Paso Robles, CA 93446
George
Job Details: 08/22/2018
WHIRLPOOL RANGE WFE515S0ES0 Found stove left infinite switch burner back left going on and off bad infinite switch also found bad element surface burner need to replace ok to order part.office to call customer wen part in.; ordrng 1 WP8273994 (elmnt-surf) and 1 WPW10434452 (switch-inf), , Installed parts tested ok complete no dents or dings cause by tech.
Near Morro Bay, CA 93442
George
Job Details: 08/22/2018
MAYTAG RANGE MGR8800FZ0 Found rangeright front burner does not click found bad wire harness ok to order part . Office to call customer wen part in.w11233074 part number.; ordrng 1 WIRE HARNESS. Installed new harness test ok complete . No dents or dings cause by tech.; Job Cmpltd,
Near Bakersfield, CA 93308
Dane
Job Details: 08/22/2018
whirlpool washer WFG320M0BW2 Upon arrival door was not closing right. Removed and replaced hinge door and receivers. Unit functions normal; used W10857234 (HINGE-DOOR)
Near Bakersfield, CA 93308
Dane
Job Details: 08/22/2018
GE REFRIGERATOR ZISS420DRESS According to previous conversation with tech-support checked position of fan blade. Fan blade was positioned in the wrong place and shroud causing bad noise and compressor to get hot. Repositioned fan and tested unit. Unit functions normal now. Did not collect for part or labor because I did not install part. Returning parts office.
Near Bakersfield, CA 93306
Dane
Job Details: 08/22/2018
FRIGIDAIRE REFRIGERAOTR FFTR1821TW Upon arrival the unit was not cooling. Unit was not going into a defrost. Forest unit into defrost and found 120 getting to defrost heater but heater not getting warm. Unit needs new defrost heater; ordrng 1 242044020 (heater-defrost), Removed and replaced defrost heater and tested unit. Unit functions normal
Near Arvin, CA 93203
Dane
Job Details: 08/22/2018
WHIRLPOOL WASHER WFW7590FW0 Upon arrival the unit was banging around in the spin cycle. Called Kevin at tech-support and went over some tests. Per Kevin a tech-support unit needs new drum assembly and the suspension...; ordrng 4 WPW10261492 (shock absorber)s and 1 WPW10737541 (tub-outer), Removed and replaced shock absorbersand tub assembly and tested unit. Unit functions normal now
Near Arvin, CA 93203
Dane
Job Details: 08/22/2018
amana washer NTW4516FW2 Upon arrival the unit would not drain and wash Lou’s in wash. Found drain pump burned out and the teeth on the cam and probably worn out. Removed and replaced pump and cam and tested unit. Unit functions normal now; used 1 W10721967 (CAM)
Near Taft, CA 93268
Dane
Job Details: 08/22/2018
whirlpool refrigerator WRF535SWHW Upon arrival the fresh food gasket was torn. Unit needs new fresh food; ordrng 1 W10830189 (gasket-fip), Removed and replaced gasket and tested unit. Unit functions normal.
Near Bakersfield, CA 93301
Dane
Job Details: 08/22/2018
WHIRLPOOL REFRIGERATOR WRX735SDHZ00 Removed and replaced dispenser motor Wpw10309868/motor and tested unit. Unit functions normal now; Job Cmpltd
Near Pasadena, CA 91104
Bryan Dunn-Wilson
Job Details: 08/22/2018
KITCHENAID REFRIGERATOR HDHNDJSKSND Upon arrival customer states unit is not heating. Upon search to confirm model and serial found that sticker has been removed. Informed customer I couldn’t work on unit. Instructed them to contact warranty.
Near Glendale, CA 91214
Bryan Dunn-Wilson
Job Details: 08/22/2018
WHIRLPOOL REFRIGERATOR BX21VL Customer states fridge is warm and freezer is fine. Inspected unit. Found units damper is not functioning. fridge is not cooling at all. Inspected unit. Unit is completely dead. All fans are not running. Compressor is not running. Tried re booting unit. Unit still not starting. Unit needs a control board. Unfortunately all controls are discontinued. Informed cx that there was nothing we could do. Parts are discontinued
Near Los Angeles, CA 91042
Bryan Dunn-Wilson
Job Details: 08/22/2018
kitchenaid refrigerator KRFC300ESS01 Removed and replaced control, emoved and replaced harness. Unit now blowing cold air. No dents dings or scratches caused by tech. used WPW10317076 (CNTRL-ELEC) WPW10224292 (HARNS-WIRE)
Near Santa Clarita, CA 91387
Billy J.
Job Details: 08/22/2018
whirlpool dishwasher WDF520PADM7 Upon arrival customer stated unit was leaking under sink where main water line hooks up to home found hose was loose tightened and retested job complete no leaks at this time.
Near Santa Clarita, CA 91351
Billy J.
Job Details: 08/22/2018
WHIRLPOOL REFRIGERATOR WRX735SDBM00 Upon arrival unit is full of ice cycled icemaker cycling fine tested temp in freezer it is good but ice seems to be melting checked icebox fan and found loose connection resecured and retested job complete customer states it won’t make ice for a couple days at a time temp in fridge and freezer are where they need to be;
Near Los Angeles, CA 91324
Billy J.
Job Details: 08/22/2018
KITCHENAID REFRIGERATOR KSSC48FMS01 Upon arrival customer stated making a load noise not cooling properly found refrigerator door not closing properly with air leak found air return frozen gasket is torn customer stated that gasket was changed two years ago most likely damaged liner customer needs new refrigerator door and to defrost unit for 3 days also went to raise front of unit and rod for front right leg is broken and leg is down so u cannot raise or lower legs quoted customer to replace refrigerator door. customer declined repair
Near Los Angeles, CA 91324
Billy J.
Job Details: 08/22/2018
whirlpool refrigerator WRS325FDAM04 Upon arrival customer stated housing was broke removed and replaced retested job complete .
Near Santa Clarita, CA 91321
Billy J.
Job Details: 08/22/2018
whirlpool refrigreator WRX735SDBM03 upon arrival customer states icemaker stops working found customer had very very low water pressure to unit instructed customer to call plumber also found fill tube frozen defrosted unit coed on complete if recalled pre i.d icemaker and dual valve all functions work as designed
Near Los Angeles, CA 91401
Raymond
Job Details: 08/22/2018
amana washer NTW4605EW0 Upon arrival unit banging during use. Inspected and found bad suspension. ; ordrng 1 W10780045 (suspension) Replace suspension. Calibrated and tested unit. Unit functions normal now; Job Completed
Near Los Angeles, CA 91602
Raymond
Job Details: 08/22/2018
WHIRLPOOL DRYER WGD81HEDW0 Upon arrival unit was loud screech when in use. Inspected and found bad bearings. Quoted customer for repair customer approved. Installed dryer repair kit and tested, unit functions as designed.
Near Los Angeles, CA 90039
Raymond
Job Details: 08/22/2018
ikea dishwasher IUD9500WX4 Upon arrival customer stated the dishwasher would not start and the button wouldn’t work. Inspected unit and found all switches working fine. Start button slightly warped due to age but I was able to start unit right away no issues. Put unit in diagnostic mode and found no codes, unit functions as designed. Verify proper operation of each component.
Near Los Angeles, CA 90042
Raymond
Job Details: 08/22/2018
whirlpool washer WTW4950XW2 Upon arrival water left in tub, and stopping mid cycle. Inspected and found bad gearcase, shifter and drain pump. Quoted customer for repair customer declined.
Near Burbank, CA 91506
Randy
Job Details: 08/22/2018
WHIRLPOL RANGE WFG505M0BW2 Upon arrival no bake no broil. Tested and found igniter pulling 2.8amps. Replaced igniter and tested unit still not igniting. Contacted Butch SR7722765054 and discussed. 3 volts at bake valve but no gas. Inspected gas valve and found shut bake valve. Opened vale and tested unit functions as designed, rectified all installation issues.; Job Cmpltd
Near Burbank, CA 91504
Raymond
Job Details: 08/22/2018
ikea refrigerator IX5BBEXDS00 Upon arrival customer complaint was RC not cooling properly, inspected and found magnet stuck between FC seal and cabinet causing warm air leak frosting fan. Defrosted and removed magnet, reformed gasket, tested unit. Unit functions as designed.;
Near Burbank, CA 91506
Raymond
Job Details: 08/22/2018
whirlpool refrigerator WRS325SDHW00 Upon arrival customers unit not dispensing water. Inspected and found water to home shut off. Opened water valve and tested unit. Unit functions as designed. Rectified all installation issues
Near Tehachapi, CA 93561
Patrick
Job Details: 08/22/2018
MAYTAG DRYER MGDX655DW1 Found the customer unable to start the unit. The pts switch popped out of place. Reinstalled and secured. Tested unit. All ops checked good.
Near Ridgecrest, CA 93555
Patrick
Job Details: 08/22/2018
WHIRLPOOL REFRIGERATOR WRT111SFDM04 Found the ice maker arm not coming back down after it cycles. Customer has to push down. Needs new ice maker. Removed and replaced. Tested unit all ops checked good , Called customer cause only one part could be causing issues which is the ice maker I don’t have need to order before going out ; ordrng 1 WPW10315447 (icemaker), Removed and replaced ice maker tested and. The arm dropped. Added silicone to gaps between liner and cabinet ; used 1 482338 (ADHESIVE)
Near Atascadero, CA 93422
Andrew
Job Details: 08/22/2018
WHIRLPOOL REFRIGERATOR WSR57R18DM00 Found leak at Yoder loop and drier. Removed and replaced drier. Pulled vacuum and vacuum held. Recharged unit with4.8 oz 134a. Pressures ok unit cooling
Near Morro Bay, CA 93442
Andrew
Job Details: 08/22/2018
whirlpool washer WTW5000DW1 Customer stated that drain pipe will overflow and that sink will back up. Ran unit through diagnostics and found no fault codes and auto test was fine. Drain hose is correct length. Customer has slow drain and instructed Customer to run drano down his stand pipe or call a plumber. Unit is working as intended
Near Los Angeles, CA 91343
Michael
Job Details: 08/22/2018
maytag washer MVWX655DW1 Top wash ring had come loose and was making noise.Removed top panel and installed top ring in place. Secured top panel and ran unit through auto service test. All ops normal. Job complete.
Near Los Angeles, CA 91306
Michael
Job Details: 08/22/2018
WHIRLPOOL DISHWASHER WDT720PADM2 Customer states water will not go down. No airgap in home. Customer has improper power cord (approx 14”) wired to unit with incomplete neutral wire exposed. Cord is plugged into a small gray 3-1 adapter and then is plugged into extension cord ran behind a active cooking hot range.Cx unplugged unit behind DW so tech was forced to remove unit to fix power cord.Tech removed drain pump and works as intended. Tech found drain hose is obstructed and instructed cx to replace drain hose and install air gap. Tech also observed cx has been using rinse aid in place of soap in the dispenser while leaving rinse aid reservoir empty. Tech instructed importance and provided free samples of soap to cx. Wrote down instructions for cx to purchase drain hose and air gap from home Improvement store. Unit ops as intended. Job complete
Near Los Angeles, CA 91367
Michael
Job Details: 08/22/2018
WHIRLPOOL WASHER WTW8600YW0 Lid is dislodged from panel/hingeNeeds new lid assembly W10842924; ordrng 1 W10842924 (lid), Tech removed damaged lid and hinges. Upon removing hardware one of the lid hinge screws twisted in half. Cannot use unit without this screw. P/n WPW10442074 ordrng 2 WPW10442074 (screw)s, 8/21/18 14:08: MM there 8/21 TUE, 13:53 to 14:03, Installed screws into lid. Lid now operates as intended. No other issues noted with unit. Ops as intended job complete
Near Los Angeles, CA 91356
Michael
Job Details: 08/22/2018
WHIRLPOOL REFRIGERATOR WRS588FIHZ00 dispenser does not give ice.Tech verified no power to auger. Removed and replaced auger motor and still have no power to auger motor.Tech found ,lower harness on left door has several broken wires in the lower harness needs new door.Stainless freezer door LW11037733Office to please contact customer when parts arrive to complete repair.; ordrng 1 LW11037733 (FREEZER DOOR STAINLESS)
Near Los Angeles, CA 91356
Michael
Job Details: 08/22/2018
whirlpool icemaker GI15NDXZS2 Found ice maker unplugged and growing mold inside cabinet. customer is unhappy with product and is vocal about t.Tech plugged unit in and unit began to fill with water and did not stop. Verified again that Customer did not get the extra drain pump she needs for unit to operate. Gave cstomer the part # and she states she is going to return unit to Home Depot.
Near Calabasas, CA 91302
Danny
Job Details: 08/22/2018
JENNAIR REFRIGERATOR JUD278DBESS00 No power on top drawer panel Found side panel harness broken Need to order parts Client agreed to get unit repaired ; ordrng 1 WP2310340 (harns-wire), No power Replaced harness Reinstall drawer Unit is working and cooling properly
Near Moorpark, CA 93021
Danny
Job Details: 08/22/2018
JENNAIR REFRIGERATOR JS48PPFXDA Making loud noises Found top evaporator cover full of ice Drain pan is leaking water Service bulletin r8178735. Was able to stop loud noise Need to order part and rs call Provided cod estimate to client , Client agreed to get unit repaired.ordrng 1 W10199915 (pan-drip) Leaking water and freezing and hitting fan blade Install new pan drip kit Reinstall evap cover Set unit to proper tempTest drain pan with a cup of water and it’s draining properly.
Near Simi Valley, CA 93065
Danny
Job Details: 08/22/2018
WHIRLPOOL REFRIGERATOR WRF535SMBM00 Found unit leaking from drier valve Replaced and install new drier from truck stock Completed sealed system repair Unit hold vacuum No leaks found Reinstall fridge and unit powered up and started to cool ; used 1 WPW10143759 (DRIER ASSY)
Near Simi Valley, CA 93065
Aaron
Job Details: 08/22/2018
whirlpool washer WTW8700EC0 Replaced and install new hinges and lidDoor is opening and closing properly Unit is working properly ; Job Cmpltd
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 08/22/2018
whirlpool freezer KRFF507ESS01 condensation and ice dispenser not working. Checked unit and found no signs of condensation and ice dispenser is dispensing cube and crushes ice. Found nothing wrong with this unit. Remember this is a water front house a lot of moisture in the air
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 08/22/2018
kitchenaid refreigerator KRMF706EBS01 there was a time after the last repair in which the refrigerator stop dispensing ice. Checked unit and found nothing wrong, refrigerator is dispensing both type of ice.
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 08/22/2018
MAYTAG WASHER MVWX700XW2ustomer basket outer ring is shredded. Checked unit and found damaged basket outer ring, also found worn out drive hub and suspension. Customer declined estimate
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 08/22/2018
WHIRLPOOL REFRIGERATOR WRS325FNAM01 Customer complaints of refrigerator not cooling enough. Checked unit and found normal temperatures. Also found iced up drain hole and fresh food compartment and freezer compartment lights not working at all. Adjusted drain hole and ordered lights.; ordrng 1 W11104452 (light) and 1 WPW10515057 (light) and 1 WPW10515058 (light), Replaced LED lights. Tested ok
Near Oxnard, CA 93033
Hector Zuleta
Job Details: 08/22/2018
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Customer refused service, according to her the refrigerator that was given to them from Edison (Electric co) is total illegal because is sitting in the living room and not in the kitchen,they want a different refrigerator that fit in the kitchen. Advised to the customer to call Edison and request a different one. I noticed a lot of condensation on both compartments.; Job Cmpltd
Near Oxnard, CA 93033
Jesus
Job Details: 08/22/2018
WHIRLPOOL REFRIGERATOR WRT541SZDW00 Customer states that unit has condensation. Checked unit and found the liner separated. Sealed the liner with adhesive and checked unit gasket for proper sealing. Unit is working as design.; used 1 482338 (ADHESIVE)
Near Malibu, CA 90265
Jesus
Job Details: 08/22/2018
KITCHENAID ICEMAKER KUIX505ESS1 Customer states that icemaker is not working. Choked unit and found th compressor making a knocking sound and the fan not working. Gave customer a full quote and she will call back for service.
Near Malibu, CA 90265
Jesus
Job Details: 08/22/2018
KITCHENAID RERFIGERATOR KBFS20EVMS11 Customer states that unit has condensation. Checked unit and found condensation on diffuser cover and control. Called techline and document. Due to the high humidity and customer living to close to beach. Unit is accumulating condensation. Unit is woking as designed
Near Malibu, CA 90265
Jesus
Job Details: 08/22/2018
WHIRLPOOL REFRIGERATOR KRSF505ESS01 Customer states that unit is not cooling. Checked unit and found the evaporator iced up. Removed drawers and removed all ice. Cleared out all ice it’s steamer and replaced thermistor. Installed new thermistor and assembled unit. Tested fan motor on test 3 and it’s working. Unit is now working as designed
Near Santa Paula, CA 93060
Aaron
Job Details: 08/22/2018
whirlpool refrigerator WRS322SDAB05 The The whole refrigerator light system was flickering when you open and close the doors replace the fresh food light with control unit now works correctly operating normal.
Near Fillmore, CA 93015
Aaron
Job Details: 08/22/2018
ge dishwasher GLD5600N00WW GE sent part direct to customer it was a heating element upgrade recall perform service of replacing the heating element tested operations unit is working as designed labeled all the stuff that need to be labeled a operating normal now after test; Job Cmpltd,
Near Simi Valley, CA 93065
Aaron
Job Details: 08/22/2018
WHIRLPOOL REFRIGERATOR WRF767SDEM01 Replaced the harness asm and installed the thermistor and secured to the evaporator replaced the air tower and evaporator cover , reset unit on test 7 to timed defrost #2 , unit needs 24 hrs to cool down
Near Camarillo, CA 93012
Aaron
Job Details: 08/22/2018
MAYTAG WASHER MVWB765FW0 Checked operations unit now showing on the rinse cycle phone with cold water line is not opening up replace the water valve tested operations unit is working as designed now also customer instructed on proper soap usage and different cycles to get a good optimal wash out of the machine unit is working as designed now
Near East Los Angeles, CA 90022
Francisco
Job Details: 08/22/2018
kitchenaid refrigerator KRMF706ESS01 Checked unit upon arrival found frost all over FC. Inspected gasket and found gap all along top of FC drawer. Removed frost, door and basket, aligned everything properly tested door it is now closing properly. Unit working as designed.
Near Rosemead, CA 91770
Francisco
Job Details: 08/22/2018
maytag refrigerator MRT118FFFH01 Customer stated unit is working at all times. Cx also informed me there was frost on her veggies from time to time. Advised customer to use perforated bags as vegetables and fruits hold a lot of moisture and tend to sweat and develop light frost if they are not stored in the proper bags. Checked temp in a water bottle unit is right at 38-39 degrees which is within acceptable range in ffc. Also advised customer on proper use of settings. Removed and replaced part listed and asked customer to monitor temp and report any issues
Near South El Monte, CA 91733
Francisco
Job Details: 08/22/2018
WHIRLPOOL REFRIGERATOR WRT138FZDW00 Checked unit found ffc at 37-36 degrees Customer stated it is freezing her food. Unit is not over loaded. Contacted tech line. They advised to set freezer setting to max to minimize air flow and to ensure thermistor is not blocked by styrofoam, which it was not. Removed and replaced ffc thermistor and asked customer to monitor temp and report any issues.
Near Pasadena, CA 91104
Francisco
Job Details: 08/22/2018
KITCHENAID REFRIGERATOR KFIV29PCMS03 Checked unit upon arrival entered diagnostics for the ice maker and retrieved error code e5, which indicates temperature issues. FC temp at 15 degrees F. Checked ffc and FC thermistors they passed. Tech line advised we are dealing with a seal system issue. Ordering parts to complete repair. Removed and replaced parts listed, vacuumed system unit held vacuum, recharge r134 a to 5.50 oz. unit displayed good pressure readings asked cx to monitor unit and report any issues
Near Pasadena, CA 91104
Francisco
Job Details: 08/22/2018
whirlpool refrigerator ED5FVGXWS02 Checked unit it was not dispensing water. Removed dispenser cover and found broken bracket so when the paddle is pushed in it pushes on microswitch opposed to pressing switch and activating the valve. Ordering part
Near Los Angeles, CA 90039
Francisco
Job Details: 08/22/2018
WHIRLPOOL DISHWASHER MDB8959SBS3 , Checked unit on diagnostics retrieved error codes 10-1 6-1 & 3-3 found Cx needs motor and pump assembly, dispenser and bracket underneath counter is broken. Unit also needs to be leveled and he also has a plumbing issue with his air gap. Advised cx to get a plumber out to look at that issue as were unable to work on plumbing. Removed and replaced parts listed tested ops unit working as intended
Near Hesperia, CA 92344
Cesar
Job Details: 08/22/2018
FRIGIDAIRE REFRIGERATOR LFHB2741PFBA Found ice maker evaporator frozen over not able to circulate air to cool ice maker cleared ice all checked good. Previous repair company as replaced all rear seals 2 times already and has replaced other parts as well. Found no leaks under ice cabinet leaving current seals alone ; Job Cmpltd