Near Fresno, CA 93737
Chris
Job Details: 09/14/2018
whirlpoool dishwasher WDF330PAHS1 Customers issue was dishes were not coming out dry. I enter dishwasher into diagnostics receive no error codes. Then cycled dishwasher three test everything past. Notice customer is not using rinse aid. Informed customer how rinse aid is essential part of the drying process and that it will improve Once they start using it. Went over functions and maintenance. Everything checks out good. Job complete
Near Fresno, CA 93722
Chris
Job Details: 09/14/2018
maytag dryer MEDB835DW3 Tech attempted to install parts but was unable to remove blower wheel as it is glued on from the factory. Need to replace blower housing and screws, in order to build new blower assembly, as old blower assembly cannot be separated.; ordrng 6 90767 (screw)s and 1 W10578053 (base) and 1 W10667717 (housing), Replaced all parts listed. Cycle dryer receive no error codes. Dryer is now functioning as designed with no issues. Job completed
Near Fresno, CA 93706
Chris
Job Details: 09/14/2018
whirlpool washer GHW9200LQ Found that wash machine drain pump was completely clogged with baby socks change another Miscellaneous items. Cleared everything out Then answer machine into diagnostics ran it through test cycle everything checks out good. Job complete.
Near Fresno, CA 93726
Chris
Job Details: 09/14/2018
whirlpool refrigerator WRF736SDAM14 On return visit replaced ice maker and also installed a new adapter. Put top paneling all back together and tested for proper function everything checks out good job complete; Job Complete
Near Los Banos, CA 93635
Irvin
Job Details: 09/14/2018
maytag refrigerator MSF25D4MDM01 Customer is experiencing frost at the dampner, drain, and FREZER flood. The unit is freezing food on fresh food side. The dampner is shrieking during movement. ; ordrng 1 W10899382 (diffuser), Replaced dampner. Powered unit, observed. Unit cycled in and set. Job complete.
Near Madera, CA 93638
Irvin
Job Details: 09/14/2018
whirlpool refrigerator WRT314TFDW01 The freezer section is cooling. The air channels are ice locked. Bimetal is ice locked found bad wire. Replaced bimetal and thermostat. All ops normal. Unit is moving air properly. Used WPW10511937 (THERMOSTAT) WPW10225581 (DEFROST BIMETAL)
Near Madera, CA 93637
Irvin
Job Details: 09/14/2018
whirlpool dryer WTW8540BW1 Water dispenser leaking into the dispenser, making odd sounds the bearing is making noise in spin ordering bearing. ; ordrng 1 W10435302 (bearing) and 1 WPW10553370 (dispenser) Installed replacement components. Completed assembly, powered unit up. Calibration passed. All ops normal. ; Job Complete.
Near Fresno, CA 93711
Irvin
Job Details: 09/14/2018
maytag washer MVWX655DW1 Customer says the washer makes odd noise, failed to complete a cycle. Heavy vibration during spin. Suspension is weak. Drain spins and agitates properly. ; ordrng 1 W11130362 (SUSPENSION ), Removed failed suspension. Installed replacements. Powered unit, calibrated. Passed. All operations normal.
Near Chowchilla, CA 93610
Douglas
Job Details: 09/14/2018
frigidaire refrigerator FFHS2611LBLA Unit has bad start device removed and replaced start device unit is working properly; used 1 297259515 (START DEV)
Near Merced, CA 95340
Douglas
Job Details: 09/14/2018
WHIRLPOOL DISHWASHER WDT720PADM3 Dishwasher has bad adjusters has multiple broken pieces need to replace adjusters; ordering 4 W11157085 (WHEEL UPPER) Removed and replaced all parts unit is working properly; Job Completed.
Near Atwater, CA 95301
Douglas
Job Details: 09/14/2018
jennair icemaker JIM158XYRS2 ice plate only drops halfway down onto cut grid causing half of a sheet to melt and water to flow over the sheet and melt the rest of the ice tech line thinks there is a defect with the evaporator plate explain to tech line it looks like the cut plate and evap plate do not line up properly causing plate to get stuck refuring call to Andrew; ordrng 1 WPW10218037 (evaporator), call tech line no further steps unit is up for replacement; Job Completed.
Near Turlock, CA 95380
Cruz
Job Details: 09/14/2018
whirlpool dishwasher WDF540PADB2 Water is left inside tub after cycle, i then removed old pump and replaced with a new one from SP (w10348269 pump drain), tested unit in a diagnostic test mode it completed wash drain dried checked for codes found none as well no leaks, unit is working as designed, customer ok repair. ; used 1 W10348269 (PUMP-DRAIN)
Near Turlock, CA 95380
Cruz
Job Details: 09/14/2018
WHIRLPOOL REFRIGERATOR WRX735SDHZ00 Ice maker is barely making any ice, I then test ice maker and found ice maker to be working through diagnostic testing, found left side door not engaging with door switch, placed a spacer from SP (wpw10221048), ice maker filled mold, ice maker is working as designed, customer ok repair. ; used 1 WPW10221048 (SPACER)
Near Oakdale, CA 95361
Cruz
Job Details: 09/14/2018
MAYTAG REFRIGERATOR MFT2776DEH00 Ice maker does not make ice hit & miss, customer stated ice maker will only produce about 3 cubes every other day, I then found blower fan inside ice box not working, went into a diagnostic test 45 it fill mold, test 36 fan blower failed, unit is cooling fine at the moment, unit is OOW (wpw10589837 cnrtl elec) (w10846539 fan) customer paid for service call, will call if they want unit repaired.
Near Manteca, CA 95336
William
Job Details: 09/14/2018
whirlpool refrigerator WRT311FZDM00 Freezer running below zero , icing freezer area, ordering cold controls for unit.; ordrng 1 W10866230 (thermostat) and 1 WPW10352689 (cntrl-elec), Replaced thermostat & adaptive defrost board, instructed customer to defrost freezer, to get ice removed from return air ducts.
Near Manteca, CA 95336
William
Job Details: 09/14/2018
WHIRLPOOL OVEN WOC95EC0AB04 Cleared code,Ran clean cycle to test latch. latch assy, Tested ok several cycles, Called WP TL ref# 7722885159, was advised to replace door gasket for heat leaks in clean cycle, Ordered gasket for unit; ordrng 1 WPW10282960 (gasket-ovn), Found oven door leaking in clean cycle, Replaced oven door gasket as per WP TL Instruct. ; Job Complete.
Near Oakdale, CA 95361
William
Job Details: 09/14/2018
whirlpool range WGG745S0FS02 Left front burner not lighting intermittently , found spark module and wire harness working as designed, ordered LP conversion orfice kit.; ordrng 1 W10591270 (spud orfce), Found green colored orfice in left front burner, Replaced left front green orfice red orfice from propane conversion kit as per propane conversion instructions .; Job Complete.
Near Modesto, CA 95356
William
Job Details: 09/14/2018
WHIRLPOOL RANGE MGT8800FZ00 Found gas valve/reg leaking, shutoff gas, Instructed customer to leave gas off to unit, ordered replacement gas valve/ reg. Assy.; ordrng 1 WPW10546238 (valve-gas), Removed gas line , Replaced gas valve assembly check for leaks, tested OK.
Near Tracy, CA 95376
William
Job Details: 09/14/2018
WHIRLPOOL WASHER WTW4616FW0 Upon arrival, Removed and replaced the Harness Ware. Found code F8E1, cleared code, recaled unit,check pressure hose connections, ran self diagnostics, tested ok no codes found, ran test cycle, tested ok; used 1 W10678671 (HARNS-WIRE)
Near Perris, CA 92570
Kevin
Job Details: 09/13/2018
WHIRLPOOL DRYER WTW5000DW1 Customer getting off balance loads on every load even when load is even. Found worn basket hub and suspension rods. Ordering parts; ordering 1 W10528947 (drive hub kit) and 1 W11130362 (SUSPENSION), Removed and replaced suspension rods and hub. Tested unit. All tests good.
Near Riverside, CA 92503
Kevin
Job Details: 09/13/2018
WHIRLPOOL REFRIGERATOR WRX988SIBM01 Unit did not go into defrost and ice is now hitting fan causing loud noise. I put unit into diagnostic and bi metal passed and heater came on. Unit has a software issue and not going into defrost on normal operation. Ordering interface/main control kit. Customer will defrost before appt. ; ordrng 1 W10789393 (cntrl-elec) Removed and replaced control board kit and module. Tested unit. All tests good. ; used 1 W11205083 (MODULE)
Near Riverside, CA 92503
Kevin
Job Details: 09/13/2018
MAYTAG WASHER MVWB765FW1 Customer was getting off balance loads. Suspension and basket hub tested good. I found rotor slightly loose which could be causing false off balance load codes. I tightened rotor and tested. All tests good. Recalibrated main control.
Near Riverside, CA 92503
Kevin
Job Details: 09/13/2018
WHIRLPOOL WASHER WTW4800BQ1 Customer stated unit was not washing properly. I tightened loose agitator causing performance issues and recalibrated main control. I tested unit. All tests good.
Near Riverside, CA 92505
Kevin
Job Details: 09/13/2018
whirlpool washer WTW8500DC Unit not filling and giving error code LF. I found cold solenoid on fill valve not opening up. Removed and replaced fill valve W11165546 (water valve). Tested unit. All tests good.
Near Riverside, CA 92506
Kevin
Job Details: 09/13/2018
WHIRLPOOL DRYER WGD4616FW1 Unit not starting when customer pushes the start button. I found loose push to start switch not allowing full contact when customer pushes knob. I fixed push to start switch position and tested.
Near Riverside, CA 92506
Kevin
Job Details: 09/13/2018
WHIRLPOOL WASHER WTW5000DW1 Unit not starting when customer would push start button. Found failed main control. Removed and replaced main control W11116590 (control). Re-calibrated unit. All tests good.
Near Fontana, CA 92336
Kevin
Job Details: 09/13/2018
whirlpool refrigerator WRF954CIHZ00 Customer said unit was not making ice. I ran ice maker through diagnostic and ice maker cycled. I tried to fill ice maker in diagnostic and it would not fill. After I exited diagnostic the ice maker filled. Also found ripped door gasket. Need to replace ice maker, main control and door gasket. Removed and replaced ice maker, main control, and right side door gasket. Tested unit. All tests good.
Near Rialto, CA 92376
Daniel P.
Job Details: 09/13/2018
AMANA DRYER NGD4665EW1 Dryer drum not turning , found broken belt due to bad rollers , installed dryer repair kit tested checks ok call completed.; used 1 4392065 (DRYER REPAIR KIT)
Near Loma Linda, CA 92354
Daniel P.
Job Details: 09/13/2018
WHIRLPOOL REFRIGERATOR WRF993FIFM00 refrigerator not cooling , ff evaporater frosted up , re occurring issue , called techline was advised unit will be submitted for replacement approval, call completed
Near San Bernardino, CA 92407
Daniel P.
Job Details: 09/13/2018
MAYTAG WASHER MVWB765FW1 washer is not draining , ran diagnostics found f9e1 error , found defective water pump tested checks ok call completed .; Job Completed. Used 1 W10876600 (pump-water)
Near San Bernardino, CA 92411
Daniel P.
Job Details: 09/13/2018
WHIRLPOOL REFRIGERATOR WRT318FMDB01 items and fresh food section freezing, needs main control as per technical bulletin W10902061 , will order; ordrng 1 W11223731 (CONTROL BOARD), per technical bulletin W10902061, installed main control assy tested checks ok call completed.
Near Rialto, CA 92377
Daniel P.
Job Details: 09/13/2018
WHIRLPOOL REFRIGERATOR WRS325SDHZ01 refrigerator leaking found broken water line at filter housing will order , refrigerator has no clearance, advised customer to make refrigerator accessible for repair..; ordrng 1 W11162036 (TUBE) and 1 W11162040 (TUBE), Cust pulled out refrigerator as requested, replaced broken hoses in refrigerator, unable to test supply lines were damaged see and taped up prior to arrival see pics taken , advised customer to have supply line replaced.
Near San Bernardino, CA 92407
Daniel P.
Job Details: 09/13/2018
whirlpool refrigerator WRF555SDFZ06 refrigerator doors uneven , leveled refrigerator and instructed customer on refrigerator door adjustments that can be made call completed
Near Ontario, CA 91764
Tyler
Job Details: 09/13/2018
amana washer NTW4516FW2 clothing got stuck under the agitator. Removed agitator and removed clothing. Reinstalled and tested all works good at this time.
Near Pomona, CA 91767
Tyler
Job Details: 09/13/2018
whirlpool refrigerator WRS588FIHW00 unit has condensation in refer. Checked all door seals. Very hot in customers house. Adjusted temps on fridge and freezer. Customer to monitor to see if condensations goes away. All works good at this time.
Near La Verne, CA 91750
Tyler
Job Details: 09/13/2018
whirlpool dryer WGD4815EW0 unit is not heating. Found open thermal fuse. Removed and replaced. Tested all works good at this time.; used 1 WP3392519 (THERMAL FUSE)
Near La Verne, CA 91750
Tyler
Job Details: 09/13/2018
KITCHENAID DISHWASHER KDFE104DSS5 Unit is not heating in the dry cycle. Calibrated unit and checked heater circuit. All works good at this time. Customer to switch detergent as well.
Near San Dimas, CA 91773
Tyler
Job Details: 09/13/2018
kitchenaid refrigerator KBSD608ESS00 Unit stared changing temp settings on its own. Ordering console in stock.; ordrng 1 W10798005 (contrl-box), Removed and replaced console tested all works good at this time.
Near Azusa, CA 91702
Tyler
Job Details: 09/13/2018
maytag washer MVWC565FW1 unit would not spin. Found customer was washing a blanket. Cycle tested unit and calibrated all works good at this time.; Job Complete.
Near Glendora, CA 91741
Tyler
Job Details: 09/13/2018
kitchenaid refrigerator KRFC302ESS00 the mullion came off. Removed and reinstalled mullion. Tested all works good at this time.
Near Claremont, CA 91711
Tyler
Job Details: 09/13/2018
KITCHENAID REFRIGERATOR KBSN602EPA01 Refrigerator doors are not level and temps sensor is on. Checked unit found temps are in range turned off sensor all works good at this time. Leveled unit. All works good at this time.
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 09/13/2018
WHIRLPOOL REFRIGERATOR WRF990SLAM00 Customer states ice is melting and leaking out of the dispenser. Checked door flap and motor all seems to be working fine. Lowered freezer temp to fix ice melting. Customer will monitor ice. Part number for ice bin is WPW10347093.
Near San Gabriel, CA 91776
Stephen
Job Details: 09/13/2018
whirlpool refrigerator WRT311FZDW00 Found needs fan blade kit. RC freezing food per customer. Needs air tower, thermostat, fan blade.; ordering 1 W10916494 (blade-fan), 1 W11126274 (air-tower), Replaced thermostat, air tower, evaporator fan blade. Cleaned condenser. Unit is cooling properly at this time. Allow 24 hours for temps to stabilize. Complete.
Near Temple City, CA 91780
Stephen
Job Details: 09/13/2018
maytag dryer MGD7000XG1 Squealing sound. Different problem. Door is ok. Found idler pulley seizing up, supper rollers worn. Delinted dryer. Replaced rollers, belt, idler pulley. Cleaned shafts. Tight room. Tumbles, heats properly. Advised to call duct cleaning service. Complete. Used 1 4392067 (DRYER REPAIR KIT)
Near Duarte, CA 91010
Stephen
Job Details: 09/13/2018
whirlpool refrigerator KRFC704FBS00 Replaced ice maker, RC evaporator cover kit. Deiced RC evaporator. Unit is cooling properly at this time. Ice maker is cycling properly at this time. Advised customer to wait 24 hours before loading food, 3-4 days for ice. Complete
Near La Puente, CA 91744
Stephen
Job Details: 09/13/2018
WHIRLPOOL REFRIGERATOR WRF535SWHZ00 Found FC door not closing properly. Adjusted slides. FC door is closing properly. Unit not plugged in at this time. ( not installed yet ). Complete.
Near Los Angeles, CA 91403
Isidore
Job Details: 09/13/2018
whirlpool oven GS475LEMS1 Found and verified oven intermittent spark, from dsi board shorted. Wiring connection repair on terminal to dsi board WPW10331686, Test oven operation working at this time.
Near Los Angeles, CA 91403
Isidore
Job Details: 09/13/2018
whirlpool washer WTW5000DW0 ote customer needs to make accessible dryer in way washer inside a closet no where to work.Found F7E1 basket sensor error W10913953 sensor actuator (I did I not receive) error and gear case W11035751 stuck, washplate W10752283 and screw W10625252, hub W10396887; rqstng P&A on 1 W10396887 (hub 9.30) and 1 W10625252 (screw 1.76) and 1 W10752283 (washplate 49.73) and 1 W10913953 (actuator 26.70) and 1 W11035751 (gearcase 131.28) and 1 WPW10006384 (drive belt 10.15), Removed washplate, hub and old gear case. Installed new gearcase, cam, actuator, installed motor and new belt to gearcase. Installed new washplate with screw. Test washer operation
Near Los Angeles, CA 90272
Isidore
Job Details: 09/13/2018
MAYTAG WASHER MHW8200FW0 Has wood on top, customer advised to make accessible q Found f8e2 dispenser motor error verified and f8 e0 steam valve error no water getting into dispenser, dispenser motor WPW10352973 noisy, not rotating; ordrng 1 WPW10352973 (switch-dis), emoved top panel turn off water and removed both water valve and dispenser motor installed new water valve and new dispenser motor. Turn water back on, test washer operation ok at this time
Near Beverly Hills, CA 90210
Isidore
Job Details: 09/13/2018
WHIRLPOOL DISHWASHER KDFE104DSS2 Found all the rollers coming apart lower rack, installed the one left front as removing 1 set the other rollers started falling out. Note rollers come in 2 per assembly WPW10195417 1 roller on 2 front assemblies were missing /came off. 3 additional lower roller rack assemblies required.; rqstng P&A on 3 WPW10195417 (wheel)s, Installed remaining 3 lower rack roller assemblies, 1 installed previously. Test dishwasher operation ok at this time
Near Hesperia, CA 92345
Cesar
Job Details: 09/13/2018
WHIRLPOOL WASHER MHWE200XW00 Drawer has crack and is leaking out the bleach as the dispenser fills. Replaced drawer P8540402 (DRAWER) tested good. Job completed.
Near Phelan, CA 92371
Cesar
Job Details: 09/13/2018
whirlpool refrigerator WRS325FDAM04 Can’t find a problem at this time. Unit has been doing defrost cycles since last defrosted. Entered force defrost all checked good only thing found is by stall was not on suction line
Near Phelan, CA 92371
Cesar
Job Details: 09/13/2018
FRIGIDAIRE REFRIGERATOR FRT21S6JW4 Found evap drain frozen over causing water from defrost cycle to come in to the freezer bottom cleared and unit tested good
Near Apple Valley, CA 92307
Cesar
Job Details: 09/13/2018
FRIGIDAIRE REFRIGERATOR LFSS2612TE0 Unit has a low side sealed system leak partial fros on evap unit not cooling low side pressure at -10 and missing screw on evap cover ; ordrng 1 241500303 (screw) and 1 5303918284 (evaporator), Replaced evaporator install up dryer installed missing screw recharged system with 5.5 oz of r134a all tested good ; used 1 CD8404 ([Alt for AF1200]), and 1 W10143759 (DRIER (SERVICE)
Near Los Angeles, CA 90065
Francisco
Job Details: 09/13/2018
WHIRLPOOL RANGE JGR8850ADB Checked unit and found igniter glowing but very weak, set bake cycle at 350 degrees for 3 mins and oven did not ignite. Checked amp draw and found it very low around 1.5-2.3 amps. Unit came on at 35 seconds and amp draw was around 4 amps. Unit now working as designed.
Near Glendale, CA 91206
Francisco
Job Details: 09/13/2018
JENNAIR REFRIGERATOR JCB2585WEP00 Checked unit found unit clicking on and off right at main control board with a low pitch chirping noise. Relay on board is clicking on and off. Needs a new control board,ordrng 1 W10823804 (cntrl-elec) Removed and replaced part listed, tested ops unit working as designed.
Near Arcadia, CA 91006
Francisco
Job Details: 09/13/2018
whirlpool refrigerator WRB329DMBW00 Checked unit found little to no ice on mold. Jumped t and h to do a harvest cycle module malfunctioned, Removed and replaced ice maker W10884390 (ICEMAKER), tested ops unit now working as intended. Asked customer to wait 24 hours for ice production.
Near Arcadia, CA 91006
Francisco
Job Details: 09/13/2018
whirlpool washer WTW5610XW0 Checked unit and retrieved error code f7 e1 found service pointer on unit #W10606242 addressed all checks on unit it passed test. Unit has a bad spin bearing not allowing spin to reach target rpm on final spin. Provided estimate cx declined repair due to cost and machine itself being 7 yrs old. Collected service call fee on check.; Cllctd $115.00 Check # 6061, Job Cmpltd
Near Covina, CA 91722
Francisco
Job Details: 09/13/2018
Checked unit and found full frost pattern on evaporator. Frost build up is due to fan motor working intermittently and not at all at times. Found 120 vac at connector yet fan not moving. Entered diagnostic entered forced defrost successfully and then proceeded to test compressor, evap fan motor and cond fan motor unit working as intended and showing good frost pattern. Explained to cx how previous tech misdiagnosed his unit. Cx insisted that I had to install a compressor on the unit. I explained o him that the compressor was fine and working properly he then questioned why the previous guy ordered that compressor. I told him I treat every call like a fresh call and diagnose my own jobs as I cannot rely on someone else’s diagnosis. Cx got aggressive and violent. I asked him to let me finished my job and then I’d address any issues questions or concerns. He demanded I call my supervisor on my phone which I told him I could not do because it is my personal phone and told him he can always
Near Rosemead, CA 91770
Francisco
Job Details: 09/13/2018
amana range AGR5330BAS3 Checked unit found front right burner taking long to ignite allowing gas to accumulate and make a small explosion at times. Inspected burner head and found loose mounting screws, tightened screws which raised electrode a bit and unit now ignites properly. Unit working as intended and cx approves functions at this time.
Near Temple City, CA 91780
Francisco
Job Details: 09/13/2018
whirlpool range WFG540H0ES1 Checked unit found front left burner not igniting at times. Found issue on burner head. Removed and replaced WPW10515455 (BURNR-HEAD), tested ops unit working as intended.
Near Pasadena, CA 91107
Francisco
Job Details: 09/13/2018
maytag washer MVWX655DW1 Checked unit upon arrival found error code f8 e1 long fill no fill. And motor error codes f7 e3 f7 e2 inspected underneath found bad gear case leaking oil and drive motor over heating. Ordering parts to complete repair. Please schedule upon parts arrival.; ordrng 1 W11035751 (gearcase) and 1 WPW10006487 (motor-drve), Removed and replaced part listed, tested ops unit now working as intended.
Near Westlake Village, CA 91362
Aaron
Job Details: 09/13/2018
kitchenaid refrigerator KBRC36FTS07 Unable to find anything wrong with the unit turn onto the coldest setting open doors checked out unit was doing 0°F in the freezer section in the first food section I was doing 36°F and unit is working as designed no abnormal noises found after testing; Job complete.
Near Moorpark, CA 93021
Aaron
Job Details: 09/13/2018
whirlpool washer WTW5000DW1 Showed the customer the unit is working as designed she was using way to much soap , and possibly disrupting the programming trying to see the water levels instructed customer showed her out of the unit works correctly depending on which cycle she selects with different type of materials will get different results.
Near Thousand Oaks, CA 91360
Aaron
Job Details: 09/13/2018
jennair compactor TC607X4 Customer had the unit set the compress feature which means the unit will compress the trash and stay down until you wanted to come back up deselected it or unselected it turned it off unit works as designed operating normal now.
Near Camarillo, CA 93010
Aaron
Job Details: 09/13/2018
whirlpool refrigerator WRS325FDAM04 Unit intermittently cooling needs thermostat cover and thermostat to correct issue , verified customer lost food due to not cooling correctly ; ordrng 1 WP2196003 (barrier), Replace the operating thermostat unit is working as designed allow 24 hours for temperatures to get back to normal.
Near Oxnard, CA 93035
Jesus
Job Details: 09/13/2018
maytag washer MVWB765FW1 Customer states that unit is stopping. Checked unit and ran diagnostics found error code. Removed and replaced the valve W11165546 (Valve). Ran a manual, and an automatic test and passed. Customer ran unit and waited to see if unit failed. Unit ran a full cycle on normal. Unit is working as design F0-E3. Overload.
Near Oxnard, CA 93033
Jesus
Job Details: 09/13/2018
whirlpool refrigerator WRT138FZDW00 Customer states that unit is freezing food. Checked unit and refrigerator fruits, vegetables. Called techline and document. Advices to set control low lowest setting and reduce the freezer air flow. Unit is woking as designed.
Near Oak Park, CA 91377
Jesus
Job Details: 09/13/2018
whirlpool refrigerator WRS571CIDM02 Customer states that unit makes noise. Checked unit and found the diffuser making noise. Ordered part; ordrng 1 W11164593 (DIFFUSER ), Removed diffuser and installed new. Assembled unit and tested. Unit is now woking as designed.
Near Oxnard, CA 93036
Jesus
Job Details: 09/13/2018
WHIRLPOOL OVEN WFG505M0BS3 Customer states that unit is to hot. Checked unit and ran diagnostics no error codes. Ran several cycle and for an average temperature of 383. Calibrated unit -20 degrees. Also installed insulation on door. Removed door, glass and assemble unit. Unit is now woking as designed.
Near Oxnard, CA 93033
Jesus
Job Details: 09/13/2018
whirlpool refrigerator WRT518SZFM00 Customer states that unit is not cooling. Checked unit and unit door is not closing properly. Found the Refrigerator door compartment lower on the leafy side and not closing. Added a spacer to lower bracket and heated gasket to conformed to unit. Also seal the liner on both compartments. Unit is now woking as design.; used 1 482338 (ADHESIVE)
Near Oxnard, CA 93035
Jesus
Job Details: 09/13/2018
WHIRLPOOL REFRIGERATOR WRF535SWHZ00 Customer states that unit is not making constant ice. Checked unit and removed ice maker cover. Pressed switch and ice maker start to cycle. Removed switch and installed new 12002646 (LIGHT SWITCH). Checked ice maker and start to continue to cycle. Unit is working as design
Near Oxnard, CA 93030
Jesus
Job Details: 09/13/2018
WHIRLPOOL REFRIGERATOR WRS526SIAE00 Customer states that unit is not cooling. Checked unit and found the evaporator iced up. Removed shelves and cover. Defrosted unit and tested heating element and bimetal. Bimetal is not closing. Replaced bimetal and tested unit. Unit is now woking as design.; used 1 WPW10225581 (BIMETL-DEF)
Near Thousand Oaks, CA 91362
Hector Zuleta
Job Details: 09/13/2018
whirlpool dryer WGD5000DW3 Customer dryer timer doesn’t advance, never stops. Replaced timer WPW10185992 (TIMER) and control WPW10476828 (CNTRL-ELEC). Tested okay.
Near Thousand Oaks, CA 91360
Hector Zuleta
Job Details: 09/13/2018
WHIRLPOOL REFRIGERATOR WRX735SDHZ00 Customer statesfreezer LED light not working. Checked unit and found damaged light switch.; ordrng 1 W11043014 (bulb-light) and 1 WP12466115SP (light switch), Replaced light switch. Tested okay.
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details: 09/13/2018
whirlpool washer WTW5000DW1 washer leaking. Checked unit and found loose pressure switch hose, gives a fresh cut and reattached. Ran multiple manual and automatic test. Tested ok
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details: 09/13/2018
WHIRLPOOL REFRIGERATOR WRS576FIDM01 Customer states they have a broken Ice maker. Replaced ice maker W10873791 (ICEMAKER) and cleaned condenser coils. Tested ok.
Near Oxnard, CA 93036
Hector Zuleta
Job Details: 09/13/2018
WHIRLPOOL WASHER WTW5000DW1 washer not draining. Checked unit and found malfunction in the Lid latch assembly. Ordered and reschedule; ordrng 1 W10838613 (lid lock assembly), Replaced broken Lid switch. Tested okay.
Near Oxnard, CA 93033
Hector Zuleta
Job Details: 09/13/2018
maytag refrigerator M1TXEGMYQ01 Customer states there is leaking water on the fresh food compartment. Checked unit and found iced up drain hole. Manually defrosted and installed a heat probe and replaced the defrost thermostat. Tested ok.
Near Los Angeles, CA 91344
Michael
Job Details: 09/13/2018
amana dishwasher ADB1400AGW1 Customer states door doesn’t close properly.Tech found door latch was bent downwards. Adjusted latch and door ops as intended. Leveled unit inside cabinet job complete.
Near Los Angeles, CA 91343
Michael
Job Details: 09/13/2018
whirlpool microwave KMCS1016GSS1 Customer states door doesn’t open or is difficult to open. Tech found door out of alignment with frame. Tech made adjustment to door and door now opens as intended without getting caught on lower latch. Customer opened/ closed/ started unit multiple times and ops as intended job.
Near Los Angeles, CA 91316
Michael
Job Details: 09/13/2018
KITCHENAID FREEZER KSCS25FVMS03 Customer states ice maker is leaking.Tech found ice maker mold was cracked. Customer agrees to quote. Removed and replaced ice maker Wpw10272869/icemaker. Unit ops as intended. Advised customer wait 24 hours for ice production.
Near Los Angeles, CA 91335
Michael
Job Details: 09/13/2018
WHIRLPOOL WASHER WTW8500DC0 Customer states unit doesn’t drainF0e3 - overload F8E1 - long fillF7e9 - locked rotorF7e8 - stator over tempF2e1 - stuck UI buttonDrum spins free Unit will not respond when auto service test is commanded. Unit shuts off and loses power needs control W10812418Return 9/12/18; ordrng 1 W10812418 (cntrl-elec), Unit was leaving cloths wet at end of cycle. Removed and replaced control. Ran unit through calibration cycle with no issues. Ran unit through auto service test and passed with no issues. Unit ops as intended job complete; Job Completed.
Near Los Angeles, CA 91304
Michael
Job Details: 09/13/2018
whirlpool refrigerator KRFF507ESS01 Not making ice Put unit into test mode and ice maker won’t cycle Need to order parts and rs call ; ordrng 1 W10846539 (evaporator fan blade) and 1 W10870822 (cntrl-elec) and 1 W10898445 (cntrl-elec) and 1 W11089931 (panel-ui) and 1 W11188383 (ICE MAKER), ice maker wasn’t working.Removed and replaced ice maker assembly. Unit temps are good. Found frozen cubes in mold. Used service test and unit harvested and filled with water. Unit ops as intended. Job complete.
Near Lancaster, CA 93535
Patrick
Job Details: 09/13/2018
maytag refrigerator MFI2269FRZ02 Found unit not making ice and chute sealed popped off. Replaced seal WPW10287601 (SEAL) . Tested ice maker and it wouldn’t harvest. Getting power to it. Needs new ice maker. Removed and replaced WPW10300024 (ICEMAKER). Tested unit all ops checked good ; Job Completed.
Near North Edwards, CA 93523
Patrick
Job Details: 09/13/2018
whirlpool washer MLE19PNDYW Found the washing machine. Washing for a couple min and then just draining water, then fills back up does a low spin and keeps filling and draining every couple minutes. Motor, pump and all other functions seem to work. Needs new board. Board is no longer available. Iayata at American home shield is who I spoke to. Unit is commercial style. They don’t cover commercial.
Near Los Angeles, CA 90068
Raymond
Job Details: 09/13/2018
kitchenaid dishwasher KDTE204ESS1 Upon arrival unit not draining. Tested and found unit drains when disconnected from air gap. Customer needs to call plumber for blockage in plumbing. Unit functions as designed.
Near Los Angeles, CA 91602
Raymond
Job Details: 09/13/2018
WHIRLPOOL REFRIGERATOR JCD2389GES Upon arrival ice maker was dripping. Found ice maker mold with a pin hole caused by heater over time. Quoted customer on replacement customer approved; ordrng 1 D7824706Q (ice maker), Replaced ice maker. Tested unit. Unit operates as designed. Instructed customer to toss out the first 2 batches of ice.
Near Castaic, CA 91384
Raymond
Job Details: 09/13/2018
whirlpool washer MVWX655DW1 Upon arrival unit was unit dented from delivery. Customer states she is fine with the dent on the side of the unit as long as all ops are fine. Tested unit and found no FSU, unit functions as designed. Instructed cistomer on proper use and care of unit.
Near Santa Clarita, CA 91351
Billy J.
Job Details: 09/13/2018
whirlpool refrigerator MFI2568AES1 Upon arrival customer stated unit just got delivered from her sister and is a complete no cool. I found compressor not running found unit had bad start device. Installed new start device, compressor started right up and began cooling job complete; used 1 START DEV (START DEV)
Near Los Angeles, CA 91324
Billy J.
Job Details: 09/13/2018
maytag washer MVWC565FW1 customer states unit does not fill with enough water states they cancel cycle and look how much water is in unit this is a water efficient machine I stated there are no error codes on the machine ran unit through diognosis and it finished with no error codes 7722933533 customer states not enough water takes to long to wash hates matching per techline nothing is wrong with product instructed customer of proper use and care
Near Los Angeles, CA 91324
Billy J.
Job Details: 09/13/2018
maytag washer MVWX655DW0 Softener not draining out water and machine is really load I checked for error codes and got off balance load wash plate is completely stripped out unit needs new wash plate again I was able to tighten but will loosen up again unit needs washplate W10902814; ordrng 1 W10902814 (washplate) Removed and replaced all parts listed recalibrated and retested no error codes job complete.
Near Santa Clarita, CA 91321
Billy J.
Job Details: 09/13/2018
MAYTAG RANGE MGC7430DB00 Upon arrival customer stated when they plug it in, the Unit it just sparks. customer stated unit under extended warranty referred cx to Lowe’s
Near Santa Clarita, CA 91355
Billy J.
Job Details: 09/13/2018
whirlpool refrigerator WRX735SDBM Upon arrival unit was not making ice tested icemaker had voltage but would not cycle removed and replaced icemaker W10882923 (Icemaker) retested job complete.
Near Los Angeles, CA 91042
Bryan Dunn-Wilson
Job Details: 09/13/2018
JENNAIR OVEN JGRP430WP01 emoved glass door and reinstalled new glass. Reinstalled door. Tested unit. Unit is functioning as designed. Used WP9759225 (GLASS-DOOR)
Near Sierra Madre, CA 91024
Bryan Dunn-Wilson
Job Details: 09/13/2018
KITCHENAID REFRIGERATOR KRFF707ESS01 Upon arrival customer states fridge is not cooling. Freezer is working fine. Inspected unit. Removed snack drawer and found that RC evap is fully frosted over cause if poor cooling. Ordering correct harness. Harness was not pulled for me. Instructed customer to unplug unit since they re not using so ice could defrost. Removed and replaced evap cover and evap motor. Unit now functioning as designed cx approves repair at this time. No dents dings or scratches caused by tech.
Near Arcadia, CA 91007
Bryan Dunn-Wilson
Job Details: 09/13/2018
WHIRLPOOL WASHER WFW94HEXW2 Upon arrival cx states washer is no starting and door is locked. Ran diagnostics. Unit flashed f5e2 door lock error and f6e1 communication error. Ordering door latch cause a faulty latch will cause control issues also ordering control just in case it’s needed. Collected the 115.00 sc via cash. Rescheduled cx for 9/10. ; ordrng 1 W10427967 (cntrl-elec) and 1 WP8183270 (latch), Removed and replaced motor control. Unit is still doing the same thing. Called tech line. Tech line said to change UI board and harness. Removed motor control and will return it. Upon ordering UI found that it is discontinued.
Near Glendale, CA 91214
Bryan Dunn-Wilson
Job Details: 09/13/2018
WHIRLPOOL REFRIGERATOR WRT311FZDT00 Upon arrival cx states ice build up around door. Checked proper voltage at evap fan motor. Motor running. Door is not sealing properly. (foam insulation injected into door liner shrank causing liner to be mal-formed), Door seal has already been replaced. Ordering cx a new door. Did not reschedule due to part availabilityRemoved and replaced freezer door. Unit is sealing properly around. Heated seal to mold. No dents dings or scratches caused by tech.
Near Bakersfield, CA 93307
Dane
Job Details: 09/13/2018
AMANA WASHER NTW4516FW2 Upon arrival the unit was not draining. Found pump getting voltage but would not drain water only make sound. Removed and replaced pump W10919003 (pump) and tested unit. Unit functions normal now.; Job Completed.
Near Lamont, CA 93241
Dane
Job Details: 09/13/2018
frigidaire refrigerator FFHT2032TP Upon arrival the fresh food was not cooling. Found the evaporator fan motor not turning but getting proper voltage. Unit needs new fan motor; ordrng 1 242077702 (motor), Removed and replaced the decorator fan motor and tested unit. Unit functions normal now; Job Complete.