Service History 201

We serviced a

KITCHENAID DISHWASHER

Model KDTM405PPS1

Near Ventura, California 93003

Ian Y

Job Details: 09/24/2025

Customer states dishes come out wet. Found units heater heating at all. Removed and replaced heater. Tested. Unit now drying properly. Unit is in warranty and customer will owe no money for repair.

We serviced a

WHIRLPOOL WASHER

Model MHW8630HC4

Near Riverside, California 92509

Robert U.

Job Details: 09/24/2025

Customers complaint is the unit not draining or spinning out the clothes. Found the unit had no error code stored at this time. I ran a diagnostic cycle to check for functionality the drain pump hesitated for come on so I gained access to the drain pump connection and made sure it was installed all the way. After that the drain pump is no longer hesitant to start. All functions are now working properly. The drain pump had a loose connection. The unit is now working as designed. No changes the customer has a warranty.

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Oxnard, California 93033

Ian Y

Job Details: 09/24/2025

"Customer states unit not starting cycles consistently. Found unit start button was slightly bent in. Removed console and corrected fault. Tested, unit now starting up properly. Unit is in warranty and customer will owe no money for repair."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Laton, California 93242

Tom S

Job Details: 09/24/2025

"UNDER WARRANTY- CX stated, SERVICE REPAIR. - LIGHT WENT OUT.Found the light modules OL, replacedAll four, tested, working as designed, temps are as recommended. Job completed."

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW

Near Bakersfield, California 93306

James

Job Details: 09/24/2025

Customer stated unit not agitating or washing correctly. Unit in warranty. Inspected unit and found actuator arm broken not allowing for shifting between spin and agitation. Replaced actuator and tested unit. Unit is now working as intended.

We serviced a

WHIRLPOOL RESIDENTIAL REFR

Model WRS588FIHZ06

Near Fresno, California 93722

Timothy

Job Details: 09/24/2025

Customer states water is freezing all around the IM and has to be cleaned up constantly.Unit is under extended warranty.Found that hard water build up has significantly reduced the size of the water line causing water to squirt all over. Cleared buildup and ran a service test for the IM and fill. Unit operating as designed.

We serviced a

KITCHENAID RANGE

Model KFGG504KPS3

Near Clovis, California 93612

Timothy

Job Details: 09/24/2025

"Customer states the knob are broken.Unit is under extended warranty.Kano broken, replaced and tested. Unit operating as designed."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2623AS

Near Visalia, California 93291

J.E.

Job Details: 09/24/2025

"In warranty, customer complaint is NOT COOLING - FREEZER IS NOT FREEZING. REFRIGERATOR TOP IS ALTERNATING WORKING WITH BOTTOM AND IS FREezing. Cycled unit and found faulty evaporator fan motor. Installed new evaporator fan motor retested unit now working as designed job completed."

We serviced a

WHIRLPOOL DRYER

Model MGD4005SW0

Near Riverside, California 92503

Robert U.

Job Details: 09/24/2025

Customers complaint is the unit will not start. I checked the model and serial and the unit is under warranty. I took a photo of the receipt. The door switch cam loose and was the reason the unit didnt start. I reinstalled the connection and now the light comes on when the door is opened and the unit starts with the door closed. All functions now restored and working. No changes and job completed.

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW0

Near Moreno Valley, California 92553

Kevin

Job Details: 09/24/2025

Unit is extended warranty. Customer stated that the unit is not heating. I tested unit and found open thermal fuse. Removed and replaced fuse. I noticed also that in the wall is a flexible vent tube and it needs to be a solid 4 inch diagonal ducting. Dryer tests good. ; used 1 Wp3392519 (Fuse) from stock

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Simi Valley, California 93065

Paul

Job Details: 09/24/2025

"Cx states unit is making a lot of noise and not washing properly. Unit is under warranty. Checked unit and found Washplate was popping out, removed it and found hub was stripped but after removing also found Gearcase stripped. Replaced Gearcase, belt, drive pulley, screw, Washplate. After repair calibrated unit and ran diagnostics. Unit is now working properly. ; used 1 W10528947 (HUB) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHB03

Near Bakersfield, California 93311

Kenneth

Job Details: 09/24/2025

Customer states unit not cooling. Unit is under warranty. Found unit not cooling well. Found evap iced over due to defrost issues. Manually engaged defrost and unit started defrosting. Replaced control and tested. Unit is working properly. Customer approves function.

We serviced a

WHIRLPOOL WASHER

Model wfw5720ru0

Near Modesto, California 95356

Cruz

Job Details: 09/24/2025

"Unit in warranty- cx states not cleaning clothes, leaving bad smell Entire wash cycles. Normal/regular is a sensor cycle which is going to give a little water- found no errors, all test pass in diagnostic- advised cx to use bedding and heavy cycles for wash- all cycles are working as designed-"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM11

Near Oxnard, California 93030

Ian Y

Job Details: 09/24/2025

Customer states fridge compartment isnt as cold as it should be. Found burnt out evap fan motor not circulating air to refrigerator properly. Removed and replaced. Also found drinks blocking vent to refrigerator. Pushed drinks forward to not block vent. Unit should regulate to proper temp within a few hours. Unit is in warranty and customer owes no money for repair.

We serviced a

WHIRLPOOL DRYER - ELECTRIC

Model WGD5100HW0

Near Los Angeles, California 90049

Tom C

Job Details: 09/24/2025

"Customer complaint of no heat.Found unit in eco boost mode. Directed customer on how to adjust this in the future, as customer is in the middle of a remodel, causing unit to be left unplugged, and then reverting back to factory settings.Unit functioning as designed at time of departure."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ13

Near Oxnard, California 93035

Sean W

Job Details: 09/24/2025

"Cx in warranty, took picture of proof of purchase, cx complaint is that theres excessive frost buildup inside of freezer cabinet,thermistor out of range and is causing compressor to run constantly, thermistor must be replaced.replaced bad thermistor,fridge now cooling as designed and working properly.; used 1 WPW10384183 (Thermistor) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFN2813AF4

Near Mendota, California 93640

Tom S

Job Details: 09/23/2025

"UNDER WARRANTY- CX stated, REFRIGIRATO'S IS NOT COOLING AND NO LIGHTS NEEDS TECHNICIAN TO COME OUT.ACU is shorted out, replaced it,tested, found the EFM shorted out as well. Will need to replace them parts. ; ordrng 1 5304530711 (LED assy) and 1 809069206 (EFM)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Los Angeles, California 90049

Tom C

Job Details: 09/23/2025

"Customer complaint of unit leaking.Found drain pump motor to have completely broken its bracket and to have pulled itself off of the tub. Customer informed of the situation and advised not to use it for the meantime. Ordering related parts. WP techline, spoke with Ovi SR #7742452699; ordrng 1 W11396717 (Drain pump) and 1 WP285655 (Clamp)"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS3

Near Walnut, California 91789

Stephen

Job Details: 09/23/2025

Warrenty. Customer states starts and stops. Found vent fan shorted. Replaced vent/fan assembly. Cleared error codes. Ran diagnostics cycle and Normal wash mode. FAe3 keeps returning. Control MUST be replaced with or after vent fan assembly. 2 count job. Allow extra time. Customer very unhappy and house is already sold. ; ordrng 1 W11745894 (Control)

We serviced a

WHIRLPOOL M/W OTR

Model WMH32519HZ10

Near Los Angeles, California 91307

Sean W

Job Details: 09/23/2025

"Control panel didnt come with control,ordered control separately.; ordrng 1 W11342846 (Control)"

We serviced a

WHIRLPOOL RANGE

Model WEE515S0LS3

Near Los Angeles, California 91304

Sean W

Job Details: 09/23/2025

"In warranty,cx complaint is that Ui is displaying an F9E0 error code,cx explained that error code became present after power outage, ordered new control board.; O-emld tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Palmdale, California 93551

Samson

Job Details: 09/23/2025

"F9E1; F0E5- off balance ; F0E3- overload; cx states unit shakes and Ill not drain well. I found bad shocks, broken ring tub which is causing leaks. Ordering parts . Need dispenser assembly too.; ordrng 1 W11590590 (Tub ring) and 1 W11400156 (Shocks) and 1 W11413407 (Drawer) and 1 W11596130 (Flowmeter) and 1 W11569112 (Dispenser)"

We serviced a

FRIGIDAIRE GAS RANGE

Model GCFG3060BF

Near Acton, California 93510

Samson

Job Details: 09/23/2025

Cx states not all button responses. In warranty. I found a defective panel not making full contact with the UI; ordrng 1 5304535367 (Control panel)

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SSN5WW

Near Madera, California 93636

Ron

Job Details: 09/23/2025

Unit in warranty Cx stated unit wont turn on just says doorTook unit apart for repairs found main harness was melted ordering main harness Reschedule for Thursday 9/25/2025; ordrng 1 WH08X29513 (Main harness)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFN2813AF4

Near Fresno, California 93737

Ron

Job Details: 09/23/2025

Unit in warranty Cx stated dispenser constantly drip and freezer handle is striped Found broke nozzle and screws on handle striped could not put Handel back odering nozzle and handle ; ordrng 1 5304530965 (Dispenser nozzle) and 1 5304531232 (Handel)

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Fresno, California 93702

Ron

Job Details: 09/23/2025

Unit is in Lowes warranty Cx stated unit makes loud grinding noise trips breaker and leaks Tested unit heard really loud grinding noise Looked under unit found gear oil dryd up all over belt cam and motor oil on motor y breaker is tripping Odering motor gear case and agitator ; ordrng 1 W11449840 (Gear case) and 1 W11026785 (Motor) and 1 W11550891 (Agitator)

We serviced a

KITCHENAID OVEN

Model KOSE500ESS21

Near Redlands, California 92373

Rod

Job Details: 09/23/2025

"Wrong part color. Stainless needed reordered notified routing, Sylvia; ordrng 1 W11598202 (Vent, stainless)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Yucaipa, California 92399

Rod

Job Details: 09/23/2025

"WP Serv contract cvrgStates, makes excessive noise during spin or agitationConfirmed noise from defective slider/actuatorreplaced defective slider. ******Returned core.******; ordrng 1 W11195971 (Stator) and 1 W10754448 (Clutch)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Riverside, California 92509

Robert U.

Job Details: 09/23/2025

Customers complaint is the unit not always staying cool. It thaws out the freezer and freezes again. On arrival freezer data logger at -4 degrees. Refrigerator data logger at 38 degrees. Found a torn door gasket for the refrigerator section. Will order a door for that as well as a name plate because it doesnt come with the new door. Will also need the data logger information so I can call tech line. ; ordrng 1 Doorrefrigerator (LW10912110) and 1 W11223753 (Name plate)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT2022AS1

Near Riverside, California 92509

Robert U.

Job Details: 09/23/2025

Customers complaint is the unit not cooling. The unit is under warranty so no changes. Found the defrost timer defective and not advancing. Will need to replace the timer to resolve cooling issues. Ordered timer. ; ordrng 1 5304526183 (Timer)

We serviced a

WHIRLPOOL STOVE

Model GLT3615LB0

Near Riverside, California 92509

Robert U.

Job Details: 09/23/2025

Customers complaint is the front left and left rear burner not igniting. The unit is under extended warranty. The front left igniter is cracked and the needs a new orifice holder. That holder is nla. Also needs a new switch harness also nla. The valve for the left rear burner is just spinning round and round and not stopping at the low setting. It needs all parts ordered to correct all issues. Will see if we can get the parts. ; ordrng 2 3191293 (Valve)s and 5 WP3188425 (Switch seal)s and 1 3191336 (Switch harness) and 1 9754187 (Burner orifice left front) and 1 814513 (Left rear orifice holder) and 10 WP3368921 (Screw)s

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Maricopa, California 93252

Randy

Job Details: 09/23/2025

Customer complaint unit is shaking excessively. In warranty. Tested found issue is with the suspension. Worn out. Informed Cx suspension needed to be replaced Was sent a suspension box but it had tape. Opened and found used parts. Needs suspension Under autho. Cx wants next Tuesday ; ordrng 1 W11396716 (Suspension)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Azusa, California 91702

Oscar

Job Details: 09/23/2025

"In warranty by WP THIRD PARTY Dsptch# SWPT94A4965E-1Customer states not cooling in both areasVisual and physical inspection showed a freezers temperature was set to 2 (too warm), and the evaporator fan motor is humming only. A 24 hours disconnect before completion schedule was asked from customer.Recommended for replacement are the evaporator harness, thermistor, and fan motor.; ordrng 1 W11224591 (Fan motor with harness) and 1 W11724692 (Thermistor)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD708MPS00

Near Monrovia, California 91016

Oscar

Job Details: 09/23/2025

"In warranty by WHIRLPOOL CORP Dsptch# SWPT84995519-1Guided by previously recommended and provided parts and components, have installed everything partially due to some screws and pin and spring were no ordered/provided to me. Please order newly tagged parts and schedule ASAP. Thx!; ordrng 2 2006254 (Screws)s and 6 98008545 (Black screws)s and 1 W11603482 (Ice maker off on) and 1 2198634 (Door pin) and 1 2198635 (Door spring)"

We serviced a

GE FREEZER

Model FUF14SMRFWW

Near Oakdale, California 95361

Martin

Job Details: 09/23/2025

Cx complaint unit not cooling. In warranty. Tested unit found leak at coupler for evaporator. Ordering new evaporator ; O-emld tckt

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRMG2272CF04

Near Hickman, California 95323

Martin

Job Details: 09/23/2025

Cx complaint unit not cooling. In warranty. Tested unit found compressor is locked up. Ordering new compressor ; ordrng 1 5304533509 (Compressor)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Oakdale, California 95361

Martin

Job Details: 09/23/2025

Cx complaint unit not turning on. In warranty. Tested unit found control is shutting off after a few minutes. Ordering new control. Job complete ; ordrng 1 W11506011 (Control)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFUE2022AWG

Near Perris, California 92571

Kevin

Job Details: 09/23/2025

Unit is in warranty. Customer stated that the unit has no lights on the inside and it warmed up one day. I diagnosed unit. The temps are normal today. The led lights are not coming on. I verified no voltage to light socket. I verified proper operation on reed switch. Ordering main control and reed switch just in case of wire connection issue. ; ordrng 1 5304535530 (Control elec) and 1 5304523755 (Reed switch)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ02

Near Bakersfield, California 93305

Kenneth

Job Details: 09/23/2025

Customer states unit not making ice. Unit is under warranty. Cinfirmed proper water flow through system. Harvested Icemaker and came back with faulty switch. Could not get unit to fill manually. Ordering new door. ; ordrng 1 LW11202405 (Door)

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD708MPS00

Near Bakersfield, California 93312

Kenneth

Job Details: 09/23/2025

Customer states unit is leaking water at Icemaker. Unit is under warranty. Found unit dripping water at water creating icicles. Found service pointer about this issue and says to replace Icemaker. Ordering new Icemaker. Ordering diffuser causing stuff is freezing in crisper drawer. Lettuce is freezing when freezer cold air is being pushed into the drawer that the lettuce is sitting in. ; ordrng 1 W11735839 (Icemaker) and 1 W11630597 (Diffuser)

We serviced a

WHIRLPOOL DRYER - ELECTRIC

Model WGD88HEAW0

Near Bakersfield, California 93313

Kenneth

Job Details: 09/23/2025

Customer states unit not turning on. Unit is under warranty. Found motor with a loud hum and then shuts off. Replaced motor and tested. Found motor not turning on at all. Tested. And found bad control relay. Ordering new control. ; ordrng 1 WPW10495880 (Control)

We serviced a

KITCHENAID REFRIGERATOR

Model KUDF204ESB00

Near Lompoc, California 93436

Kash S

Job Details: 09/23/2025

"Tech does not have time to service unit, need to reachedule; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF5333PZ02

Near Arcadia, California 91007

Jordin Rogers

Job Details: 09/23/2025

"Customer complaint unit is still freezing items in fridge section, under warranty. Freezer thermistor has never been changed Called techline to document put into diagnostics and freezer thermistor is reading at 40 degrees, suggested we replace freezer thermistor as well as main board case#7742298905; ordrng 1 W10316760 (Thermistor) and 1 Wpw10317076 (Control)"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Fresno, California 93650

Joe P

Job Details: 09/23/2025

"Codes F0E5,F9E1, F8E6, F6E3 and F0E3. Has codes for water hazard, UI CODES . Order UI and board, will return with lower harness and drain pump broken. ; ordrng 1 W11793907 (UI) and 1 W11419171 (Control electric)"

We serviced a

WHIRLPOOL WASH DRYER COMBO

Model WET4027HW2

Near Fresno, California 93727

Joe P

Job Details: 09/23/2025

Ordering control board unit is on list for board failure. ; ordrng 1 W11629601 (Control board)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT2045XS1

Near Atascadero, California 93422

Jim

Job Details: 09/23/2025

"In warranty. Cx complaint is the unit will not cool and is making a noise. I found the defrost timer was seized and it wasnt allowing it to go into defrost. I replaced the defrost timer and then found an open defrost heater. Ordering new defrost heater.; ordrng 1 5304522340 (Heater), used 1 5304526183 (Timer) from stock"

We serviced a

GE DISHWASHER

Model GSD400YK01WH

Near Paso Robles, California 93446

Jim

Job Details: 09/23/2025

"In warranty. Cx complaint is that before it stopped filling with water it leaked onto the floor. I found that the wash motor was leaking onto the floor and under the tile. The timer stops because the cam is seized. The water valve is seeping water. On the parts look up the water valve is number 1209 but neither GE nor Marcone show a part number for that. I see water trail from the float also. Recommending a new float. The dishwasher is being filled with copper tubing which has green corrosion on it . Recommend replacing the water line.; ordrng 1 WD26X10013 (Wash motor) and 1 WD21X644 (Timer) and 1 WD12X5019 (Float), states that autho needed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPW2

Near Paso Robles, California 93446

Jim

Job Details: 09/23/2025

In warranty. Cx complaint is that the unit is not washing. I found a faulty wash motor.; ordrng 1 W11613479 (Wash motor)

We serviced a

MAYTAG DISHWASHER

Model MDPS7024SW0

Near Atascadero, California 93422

Jim

Job Details: 09/23/2025

In warranty. Cx complaint unit is noisy. The wash motor has a pitch that is load. Ordering a new wash motor assembly ; ordrng 1 W11416363 (Wash motor)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS07

Near Tulare, California 93274

J.E.

Job Details: 09/23/2025

"In warranty, customer complaint is not cooling and freezing freezer and cooler started on Sunday. Call Tech life for help on diagnosing unit. After running test tech determined dispenser user interface might be faulty. Ordering part for repair.; ordrng 1 W11415168 (UI)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW

Near Visalia, California 93291

J.E.

Job Details: 09/23/2025

"In warranty, customer complaint is It won't turn off. It's still making a noise like it's still running even though cycle. Cycled unit and found faulty control board unit will need new control board. Please schedule at first call per customer request.F3E1 Pressure Sensor Error or Drain Pump Running ContinuouslyS Code: S153EBEective Dates: 2/12/2025 - 12/31/2025Parts and Labor; schdld next appmnt for 9/23 TUE 8"

We serviced a

GE REFRIGERATOR

Model ZISW42DYB

Near Bakersfield, California 93308

James

Job Details: 09/23/2025

Customer stated unit not cooling correctly. Non-warranty. Customer concerned because he has another tech doing work on unit and has replaced sealed system and removed damper. Customer has new damper but it is not installed. Customer wanted opinion on repair. Other tech coming back to finish job Friday. Customer informed to allow other technician to finish their job as not to be interrupted mid repair. Customer stated they would like a second opinion after the repair by a senior Technician. Spoke to ES for confirmation. Will send JS for second opinion after other technician finishes repair. If repairs are still needed customer willing to relinquish liability.; O-emld tckt

We serviced a

WHIRLPOOL WASH DRYER COMBO

Model WET4027HW

Near Arvin, California 93203

James

Job Details: 09/23/2025

Office manager stated that unit is not draining. Warranty. Inspected unit and found off balance error. Ran testing and unit has stripped block causing the unit to pulsate when spinning and not spin correctly. Ordering replacement block and nut. will need second man to help remove dryer portion of unit to remove basket. ; ordrng 1 WP389140 (Block) and 1 WP21366 (Spammer nut)

We serviced a

BOSCH DISHWASHER

Model SHX68TL5UC/02

Near Atascadero, California 93422

Jack

Job Details: 09/23/2025

Reschedule for Monday. ; schdld next appmnt for 9/29 MON !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Santa Maria, California 93454

Jack

Job Details: 09/23/2025

Customer stated the unit is rising to higher temp. Really concerned about losing more food. Then unit drops in temp. After checking the sealed system and replacing parts like main board and Ui and Evap harness with motor. Tech line said to put data loggers in and change the defrost in the Ui logic settings. Complaint is unit is being like a rollercoaster of temperature in freezer. Customer was gone for 4 days. Left Friday and came back Monday and lost food again. Checked thermistor readings and tech line wants more data. 1.2 at thermistor and 1.6 at board. Foam strips are for the top gasket. W11159728. This is a fix for seal on gasket for freezer door. Data loggers to go from there. Data loggers are set. After going though all the wires. Ovie tech line tech. Will come back on Saturday. ; ordrng 1 W11159728 (Gasket freezer)

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model PWE23KYNHFS

Near Ojai, California 93023

Isidro

Job Details: 09/23/2025

"Unit is not under warranty, customer states unit is not cooling properly, I scanned with HQ found the freezer section not cooling properly called tech support line case#18264484 was told unit has a sealed system issue, correcting by; ordrng 1 WR86X37550 (Dryer filter) and 1 WR87X41785 (Compressor kit) and 1 WR87X36101 (Freezer evaporator) and 1 WR98X60 (R600) and 2 WR97X31246 (Evap lokring)s and 1 WR97X10076 (Compressor lokring) and 1 WR97X33345 (Lokring compressor) and 1 WR97X25268 (Lokring compressors) and 1 WR97X10033 (Dryer lokring) and 1 WR97X32111 (Lokring drier)"

We serviced a

MAYTAG REFRIGERATOR

Model PO

Near Oxnard, California 93033

Ian Y

Job Details: 09/23/2025

Customer states unit is not dispensing water or making ice. Removed and replaced water inlet with no result. Pull off UI and ohmed out water switch and it was stuck open. Ordering new assembly and also ordering new icemaker. Unit is in warranty and customer owes no money for repair. ; ordrng 1 W11604214 (Sperator) and 1 W11456095 (UI) and 1 W11646278 (Icemaker)

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48FTS04

Near Calabasas, California 91302

Giovanni M

Job Details: 09/23/2025

Need to control board didnt see the control board service pointer; schdld next appmnt for 9/24 WED !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Santa Maria, California 93455

George

Job Details: 09/23/2025

Receive a call for service found auger motor seas up need this parts to complete service.; ordrng 1 W11671282 (Auger) and 1 WPW10169511 (Coupling) and 1 W11307588 (Cover)

We serviced a

WHIRLPOOL RANGE

Model WFES5030RZ0

Near Nipomo, California 93444

George

Job Details: 09/23/2025

7742450097. File.received a call for service uicontrol intermently blinking and time changing replaced ui control still not responding properly called manufacture 5 pin connector disconnect stop beeping can set time tug on harness getting d9.4 resistance only wen tugging on harness need main wiring harness and sensor .called Darren assisted ordering correct parts .; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near San Luis Obispo, California 93401

George

Job Details: 09/23/2025

Receive call for service found washer constantly running drain found washer under warranty need control to complete service.; ordrng 1 W11608056 (Control)

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS20EVMS13

Near Oceano, California 93445

George

Job Details: 09/23/2025

Receive a call for service of torn gasket and dripping water layer of ice in freezer found torn gasket and plug drain clear out drain gasket on rode customer already paid for service thrue office paid estimate in full .; ordrng 1 W10830162 (Gasket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Fontana, California 92336

Francisco

Job Details: 09/23/2025

Estimate/ Cx in warranty through whirlpool extended 60 month warranty / Cx reported unit does not cool and clicks off.. found compressor locked rotor. Ordering parts and please allow 4 cc.; ordrng 1 W11557425 (Compressor) and 1 W11109499 (Drier tube)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS07

Near Rancho Cucamonga, California 91739

Francisco

Job Details: 09/23/2025

"Estimate, Cx in warranty, Cx stated unit makes ice slow/ making clicking noise/ also clumpin ice. Found open thermistor on ice maker. Ordering maker for Cx. ; ordrng 1 W11391034 (Ice maker) and 1 W10280386 (Thermistor)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Fontana, California 92335

Francisco

Job Details: 09/23/2025

"Estimate/cx in warranty/ Cx reported unit goes off balance. Indeed unit goes off already replaced hub and suspension will order basket,suspension,and gear case.Sr#7742454756; ordrng 1 W10586077 (Basket) and 1 W10870913 (Gearcase)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3736SZ00

Near Bakersfield, California 93313

Felipe S

Job Details: 09/23/2025

Customer states unit is leaking water since day when they install the unit. Upon arrival found unit with water leak on the floor left side. Check the unit and found water accumulation on the bottom of the pantry drawer. Check the unit and found water is coming form the water line of the ice maker in the door. This unit will need new water line. ; ordrng 1 Waterlinefromprimaryvalvetoicemakeronthedoor (The line is cracked see pictures for better description)

We serviced a

KITCHENAID COOK TOP - ELEC

Model KCED600GSS01

Near Delano, California 93215

Esteban

Job Details: 09/23/2025

In warranty-customers complaint: cracked cooktop. Found cracked cooked up. Cooked up was removed and replaced. Cooktop is working as intended.; O-emld tckt

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRMN2872AF04

Near Selma, California 93662

Enrique

Job Details: 09/23/2025

"Customer reports, unit went back up to high mode,is making a beeping sound not making any ice,still having cool issues. Techline (file #1004185242). Ran a diagnostic test and checked all the components. At time of service found 21 degrees in freezer and 58 degrees in refrigerator. Techline recommended to replace the step valve. SEALED SYSTEM JOB. 3 JOB COUNT. PLEASE SCHEDULE JONATHAN TO HELP.; ordrng 1 5304529531 (STEP VALVE)"

We serviced a

KITCHENAID ICE MACHINE

Model KUIX335HPS01

Near Kingsburg, California 93631

Enrique

Job Details: 09/23/2025

"Customer reports, ICE MAKER IS LEAKING, NO ICE PRODUCTION. RAN A DIAGNOSTIC TEST AND FOUND FAULTY CIRCULATING PUMP AND DISCONNECTED DRAIN HOSE. TECHLINE (sr7742452525) TECHLINE INSTRUCT TO REPLACE CIRCULATING PUMP ASSEMBLY. PUMP, CIRCULATION WITH WATER LEVEL SENSOR1W11542867$210.86AL14$187.92$210.86Parts: $210.86Service Charge: $175.00FRL: L14 - $187.92 Additional Labor: $0.00Other: $0.00Subtotal: $573.78Tax: $15.81Job Rate: $589.59$414.59 CC Auth# 34FFAK; ordrng 1 W11542867 (PUMP)"

We serviced a

SPEED QUEEN WASHER

Model AWN63RSN116TW01

Near Visalia, California 93291

Enrique

Job Details: 09/23/2025

"Customer reports, per cx the unit still not drainning and keep blinking after it has reset. In warranty. Called Techline, ran a diagnostic test. Found long fill fault. Valve is receiving correct voltage. Techline instruct to replace inlet valve. Ordering new valve.; ordrng 1 205765 (KIT,TLW DUAL FILTER VALVE - 120V)"

We serviced a

WHIRLPOOL RESIDENTIAL REFR

Model WRS588FIHZ04

Near Selma, California 93662

Enrique

Job Details: 09/23/2025

"Customer reports, THE WHIRLPOOL REFRIGERATOR IS NOT MAKING ICE. IN WARRANTY. RAN A DIAGNOSTIC TEST AND FOUND, BROKEN WIRES UNDER FREEZER DOOR. ICE MAKER IS NOT RECEIVING VOLTAGE. ORDERING FC DOOR. ; ordrng 1 W11566705 (DOR-FIP)"

We serviced a

GENERAL ELECTRIC WASHER

Model GFW850SPN0RS

Near Madera, California 93637

David

Job Details: 09/23/2025

Unit is in warranty confirm customer report of H2O supply found pressure pressure switch fall out ordering control; ordrng 1 WH22X36637 (MAIN CONTROL BOARD)

We serviced a

KITCHENAID OVEN

Model JJW2827LL01

Near Madera, California 93636

David

Job Details: 09/23/2025

"Unit is in warranty, confirmed customers report of unit going in and out of power found moisture buildup in the UI ordering UI will replace from any parts upon return; ordrng 1 W11598157 (CONSOLE)"

We serviced a

WHIRLPOOL WASHER

Model MVW7230HC0

Near Fresno, California 93723

David

Job Details: 09/23/2025

Confirm customers report of unit out of balance unit is in warranty ordering slider. Will install remaining parts up on return ; ordrng 1 W10734521 (SLIDER)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near El Nido, California 95317

David

Job Details: 09/23/2025

Will call square trade tomorrow as they were closed; schdld next appmnt for 9/24 WED !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM11

Near Turlock, California 95382

Cruz

Job Details: 09/23/2025

"Unit in warranty- cx states Fridge side not cooling. Freezer cooling well. Set correct temperature but issue remains.-+ found freezer evaporator to be frozen over with hard ice causing poor cooling, found thermistor to be reading out of range. Found motor evap to be making a loud grinding noise- ordering parts for unit; ordrng 1 WPW10384183 (Thermistor)"

We serviced a

WHIRLPOOL DRYER

Model WED8127LW2

Near Modesto, California 95354

Cruz

Job Details: 09/23/2025

"Unit in warranty- cx states Dryer makes rattling sound Between drum and casing All the time- found broken wheel, causing wheel to grind on housing- ordering parts for unit. ; ordrng 1 W11549461 (Motor) and 1 W11481730 (Base) and 1 WP697772 (Wheel) and 1 W10888146 (Housing)"

We serviced a

WHIRLPOOL DRYER

Model WED8127LW1

Near Modesto, California 95354

Cruz

Job Details: 09/23/2025

Unit in warranty- cx states housing flap had broken off- will need to replace- ordering part for ; ordrng 1 W11129408 (Housing)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Turlock, California 95382

Cruz

Job Details: 09/23/2025

Unit in warranty- s-code- cx states unit not running- found f3e1 pressure sensor failure- will need to replace main control- ordering parts for for unit. ; ordrng 1 W11603810 (Cntrl elec)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Turlock, California 95380

Cruz

Job Details: 09/23/2025

"Unit in warranty- cx states MAKING BANGING NOISE, WON'T START- found unut goes from sensing to done, possible wire harness or slider - suspension is very weak causing basket to get off balance- ordering parts for unit. Requires authorization.; ordrng 1 W10734521 (Slider) and 1 W11568984 (Lower harness)"

We serviced a

FRIGIDAIRE RANGE

Model PCFG3080AFD

Near Phelan, California 92371

Cesar

Job Details: 09/23/2025

Customer stated delayed ignition when baking has blown the door open a couple times. FR burner flame is not even Determine poor gas distribution thru burners ; ordrng 1 5304533910 (Orifice tube) and 1 5304533840 (Burner) and 1 5304534663 (Igniter) and 1 5304535123 (Burner) and 1 5304535122 (Burner top) and 1 GRLP5 (LP)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Apple Valley, California 92307

Cesar

Job Details: 09/23/2025

Customer states goes from start to done. Unit in warranty Found when motor tried to move basket basket nearly moved causing the failure spun basket by hand and it felt a little stiff after spinning basket by hand unit started to work tried new capacitor but basket movement stayed the same I think there is drag somewhere in the gear case or board not putting out proper voltage ; ordrng 1 W11449840 (Gear case) and 1 W11742939 (Control)

We serviced a

WHIRLPOOL DRYER

Model Wgd4720rw0

Near Wofford Heights, California 93285

Brandon

Job Details: 09/23/2025

Cx states unit is not drying efficiently. Unit is under manufacturer warranty. Upon inspection I found the Ignitor was glowing but the coils were not opening the gas valve. Ordering burner assembly for return.; ordrng 1 W11652258 (Burner assembly)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Bakersfield, California 93306

Brandon

Job Details: 09/23/2025

Cx states unit is leaking and dispenser drawer is broken. Unit is covered under extended warranty. SP W11651001 describes he fix for the leaky fabric softener dispenser. The drawer needs to be replaced as well. Its not staying in the dispenser assembly.; ordrng 1 W11094304 (Tub ring) and 1 W11621181 (Dispenser assembly)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Bakersfield, California 93307

Brandon

Job Details: 09/23/2025

Installed new dispenser and bezel. But the new bezel was broken in its packaging. Part defective. Reordering.; ordrng 1 W11550898 (Bezel)

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GFE26JYMNFFS

Near Bakersfield, California 93304

Brandon

Job Details: 09/23/2025

Cx states door handle to freezer keeps falling off. Unit is under extended warranty. Upon inspection I found that the door handle was cracked and broken. Unable to be reinstalled. Ordering handle and sending in for authorization.; ordrng 1 WR12X36386 (Freezer door handle)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Lathrop, California 95330

Andrew

Job Details: 09/23/2025

"Cust stated Warranty Unknown . Other.Dw not cleaning dishes. Cx complaint upon arrival ran programmed diagnostics found. Found W11612329 open sensor. found error code. 4-3. Needs more work ordered parts. ; ordrng 1 W11613480 (PUMP&MOTOR) and 1 W11612327 (PUMP MOTOR) and 1 W11612329 (SENSOR), O-SMS tckt"

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Modesto, California 95358

Andrew

Job Details: 09/23/2025

Cust stated . Warranty yes. Lid locking . Cx complaint upon arrival ran programmed diagnostics found . Found loose wire display . Attached display wire. Installed main control board. W11561182 Installed lid lock mechanism and striker . Needed wire harness W11662667. Encoded W11627516Use Authorization # M1F1EM0APL1 for repair and diagnosis; ordrng 1 W11627516 (Encoder) and 1 W11662667 (Wire harness)

We serviced a

WHIRLPOOL WASHER

Model MHW8630HC3

Near Bakersfield, California 93313

Aaron

Job Details: 09/23/2025

"In warranty. Cx states water accumulation in soap dispenser , checked the unit the self dispenser is dripping water in the dispenser reservoir cause it to dilute soap and wash correctly needs new dispenser drawer assembly order parts; ordrng 1 W11524106 (Dispenser drawer) and 1 W11316271 (motor-pump)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN708MPS00

Near Simi Valley, California 93065

Paul

Job Details: 09/23/2025

Cx states unit is not making ice fast enough. Unit is under warranty. Checked unit and did not see signs of temperature failure. Replaced ice maker because it is not producing fast enough but heater for fill tube is working and ice maker is working. Unit should be producing ice properly. Customer will need two days or more for bucket to fill up.

We serviced a

WHIRLPOOL REFRIGERATOR

Model W8TXEWFYQ03

Near Alhambra, California 91801

Jordin Rogers

Job Details: 09/23/2025

"Customer complaint unit froze her tea once, under warranty. Customer explained temp control was on highest setting causing liquids to freeze on top shelf. When Jo arrived the temp was changed to recommended settings and and she explained that nothing is freezing now. Temps were set to high. Unit testing fine"

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SSN5WW

Near Taft, California 93268

Randy

Job Details: 09/23/2025

"Removed and replaved damper, drain pump, inverter, and acu. Programmed unit and tested. No leaks. Unit now working as designed."

We serviced a

WHIRLPOOL WASHER

Model LSQ954PG2

Near Fontana, California 92335

Francisco

Job Details: 09/23/2025

"Estimate, Cx in warranty, Cx reported unit not starting. Removed and replaced parts listed, tested opunit now working properly."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Bakersfield, California 93308

James

Job Details: 09/23/2025

Cx stated unit has been working correctly since last visit. Warranty. Replaced flickering ui and unit is working as intended at this time.

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GFE28GYNKFS

Near Bakersfield, California 93311

Aaron

Job Details: 09/23/2025

"In warranty. Cx states the refrigerator has stopped cooling intermittently as a result loss food in freezer, found abnormal long defrost time unit tested defrost. Unit is capable defrosting correctly. Replaced the main board tested OK now at this time."

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Pismo Beach, California 93449

George

Job Details: 09/23/2025

Receive a call for service broken lid found broken lid replaced retested ok complete.under warranty

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1621TS1

Near Ventura, California 93003

Isidro

Job Details: 09/23/2025

"Unit is under warranty, cx stated unit is not cooling . I found the unit not cooling pulling.45 amps at the compressor, unable to verify leaks, I suspect faulty compressor or leak at the evaporator, I installed and secured 1 240550946 (Compressor kit) and 1 5303918275 (Evaporator kit with dryer), pulled vacuum, unit held, charged with 4.25 ounces of R134, unit started pulling heat and should operate as designed, 24 hours to regulate temperature"

We serviced a

AMANA RANGE

Model AGR4203MNS0

Near Delano, California 93215

Esteban

Job Details: 09/23/2025

In warranty- customers complaint: unit front burners leaking gas. Found broken from burners Venturi. Front burners Venturi were removed and replaced. All burners are working now. Unit is now working as intended.

We serviced a

GENERAL ELECTRIC DRYER - ELECTRIC

Model GFD55GSSN3WW

Near Bakersfield, California 93312

Kenneth

Job Details: 09/23/2025

Customer states unit not getting hot. Unit is under warranty. Replaced thermostat. High limit and igniter. Tested unit. Unit is working properly. Customer approves function at this time.

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Ridgecrest, California 93555

Daniel M

Job Details: 09/23/2025

Not in warranty. Cx states drain pump is running continuously. Pressure hose checks good. Drain pump is receiving proper voltage. Replaced control board and test for proper functions. All components checked good. Drain pump is responding properly. Unit is working as intended. Job complete.