Near Loma Vista, CA 93619
Chris
Job Details: 10/26/2018
M/W OTR WHIRLPOOL WMH31017FS0 On today’s visit replaced knobs for oven. All functions tested good job completed
Near Santa Clarita, CA 91390
Billy J.
Job Details: 10/26/2018
REFRIGERATOR KITCHENAID KRSC503ESS01 W10873791 upon arrival unit icemaker is leaking ordering part, cx also has reverse osmosis system removed water filter instructed cx she does not need filter with her set up ordering icemaker; ordrng 1 W10873791 (icemaker)
Near Fresno, CA 93720
Chris
Job Details: 10/26/2018
DRYER WHIRLPOOL WED49STBW1 Customers issue was that close were taking a long time to dry. Upon arrival I pull the dryer out remove dryer vent hose found it to be plugged with all kinds lint The vent pipe is running vertical to the rooftop I cleared out as much as I could I also noticed dryer vent hose was way too long causing a kink so I cut off about 3 feet of the hose and reinstalled it. I then ran dry or if the recycle everything test out good got a proper airflow now. Job completed. Also instructed customer If she notices clothes still taking a long time to dry that she’s going to need someone to come out and clean that vent.
Near Fresno, CA 93720
Chris
Job Details: 10/26/2018
WASHER MAYTAG MVWC565FW1 Customers Stated that their wash machine was not draining are functioning. I entered washer into diagnostics I receive the off-balance code. I then calibrated unit found drive motor was not engaging. I leaned washer over notice that the plug that supplies power to the motor was loose and then have a good connection. Fix that issue then calibrated unit again and then ran a systems test all functions test Good now washer completed cycle and drained like it should. Instructed customer on proper loading procedure and maintenance. Job completed
Near Fresno, CA 93720
Chris
Job Details: 10/26/2018
DRYER WHIRLPOOL MEDC215EW1 Customer stated that dryer would not finish cycle on the more heat selection. And also it was taking a long time to dry clothes. I first check to make sure dryer was not plugged with any lint I then proceeded to test out timer in all different Settings. Everything What is functioning as designed heating element was cycling on and off when it was supposed to. Corrected dryer hose issue behind dryer they had a kink in it. Besides Everything checks out good also instructed customer on proper use and maintenance of their dryer. Job completed
Near Hesperia, CA 92345
Cesar
Job Details: 10/26/2018
DRYER WHIRLPOOL WGD8000BW0 Found open thermal fuse cutting off power to ignitor did not see any signs of fire replaced thermal fuse unit checked good ; used 1 WP3390719 (THERMAL FUSE) from stock
Near Apple Valley, CA 92307
Cesar
Job Details: 10/26/2018
WASHER MAYTAG MVWX655DW1 Replaced motor tested good
Near Victorville, CA 92395
Cesar
Job Details: 10/26/2018
WASHER MAYTAG MVWB835DC3 Replaced gear case tested and calibrated unit all checked good
Near Arcadia, CA 91007
Bryan Dunn-Wilson
Job Details: 10/26/2018
DISHWASHER JENN-AIR JDTSS243GX0 Cx stated they don’t need service a company was just there.
Near Los Angeles, CA 90065
Bryan Dunn-Wilson
Job Details: 10/26/2018
WASHER WHIRLPOOL MAV7650AWW Cx states washer would not drain. Filled unit with water and drained unit. Uni functioned as designed. Removed front panel and inspected belt removed belt. Belt has no tears or any signs of it needing to be replaced. Greased the pulleys and reinstalled belt. Informed cx unit is running as designed.
Near La Crescenta-Montrose, CA 91214
Bryan Dunn-Wilson
Job Details: 10/26/2018
DRYER WHIRLPOOL WGD5000DW3 Called and spoke with techline about issue. Techline stated as long as I’m getting a temperature of 140-150 from the vent return outside with a probe then unit is operating as designed. Checked temps after unit was running for a few minutes and temps were at 146 degrees. Informed cx that unit is operating as designed. Also instructed cx to unit timed dry to help improve drying. No dents dings or scratches caused by tech. SR 7723281981
Near Santa Clarita, CA 91351
Billy J.
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL KRMF706ESS01 upon arrival removed and replaced door cx inspected and is happy with repair job complete
Near Santa Clarita, CA 91321
Billy J.
Job Details: 10/26/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Removed and replaced control and fresh foods thermistor retested job complete ran test 3 fan in fresh foods turns on
Near Santa Paula, CA 93060
Aaron
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Loud grinding noises in the fresh food section found the dampener was grinding when door opens and closes replaced the dampener retested ops nml , the rust spots are not covered under any contract it is a cosmetic issue called tech line documented with tech line gave the service pointer on how to clean the door freezer door is the affected area very minor and cleanable ; used 1 WPW10594330 (DAMPENER CONTROL ) from stock"
Near Fillmore, CA 93015
Aaron
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL GI5SVAXVL00 "Unit not cooling compressor relay is clicking not starting compressor , replaced the relay tested unit started cooling allow 24 hrs to cool correct"
Near Ojai, CA 93023
Aaron
Job Details: 10/26/2018
REFRIGERATOR MAYTAG MZF34X20DW03 "Replaced the compressor and dye dryer ,pulled a vacuum checked for leaks none found , recharged the system tested ops normal allow 24 hrs to cool to normal temps ; used 1 AF1200 (TUBE EXTENSION), and 6 R134A (6 OZ) from stock"
Near Ojai, CA 93023
Aaron
Job Details: 10/26/2018
REFRIGERATOR GE PZS23KSEDFSS Replaced the inner solenoid and the dispenser door assembly tested ops normal now unit works as designed now
Near Modesto, CA 95350
William
Job Details: 10/25/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Replaced freezer door, door alignment now even on sides, de-iced light switch area, door functions as designed"
Near Modesto, CA 95355
William
Job Details: 10/25/2018
DISHWASHER WHIRLPOOL WDP370PAHB0 "Found unit in in delay mode, No codes, conttrol not responding, removed and replaced control board, ran diagnostics, could not repeat problem, instructed cx how to take out of a delay setting & use control from stock"
Near Modesto, CA 95356
William
Job Details: 10/25/2018
OVEN KITCHENAID KEBC107KSS05 "Found oven open thermo, Replaced fixed thermo, ran bake cycle, tested ok"
Near Modesto, CA 95355
William
Job Details: 10/25/2018
OVEN MAYTAG MEW9630AS00 "Replaced thermo fuse, bottom oven blower motor & sensor, installed shield-ht kit, checked unit as per service pointer W10742508, ran bake cycle on both ovens, tested ok, unit operating as designed,"
Near Manteca, CA 95336
William
Job Details: 10/25/2018
REFRIGERATOR WHIRLPOOL GSC25C6EYB01 "Replaced water filter, installed shipped filter housing cover, adjusted left door height, unit functioning as designed."
Near Escalon, CA 95320
William
Job Details: 10/25/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 "ran test on ice maker, 56,57,58 ,E5 found on test 56, installed adaptor kit, ran fill test, tested ok, replaced stripped screws in liner at FF left door hinge with bigger screws, re-installed left door."
Near Modesto, CA 95350
William
Job Details: 10/25/2018
WASHER WHIRLPOOL WTW7500GW0 "F9E7, F0E3, found cold water valve turned off at wall, instrucred cx on water supply problem, ran self diagnostics, tested ok,instructed cx on water leak issues, turned cold water off due to water leak."
Near Upland, CA 91786
Tyler
Job Details: 10/25/2018
OVEN WHIRLPOOL RBD305PDB15 Customer stated that display is no longer on and oven couldnt be used. Found clock board is not responding. Clock board has been discontinued part number WPW10438751 and unit is unrepairable.
Near Ripon, CA 95366
William
Job Details: 10/25/2018
WASHER MAYTAG MVWB835DC3 found bottom of outer tub with 6 inch hole & right rear foot peg broken. cx returning unit. instructed cx to call WP customer care.
Near Lathrop, CA 95330
William
Job Details: 10/25/2018
WASHER WHIRLPOOL WFW70HEBW2 "found no codes for balance issues, removed back panel, checked outer tub & shocks, shocks on unit tested ok, leveled front legs of unit, found foam block coming in contact with rotor in spin cycle, removed foam block from back cover, re-installed cover, ran diagnostic cycle , tested ok"
Near San Dimas, CA 91773
Tyler
Job Details: 10/25/2018
M/W OTR KITCHENAID KMHS120ESS2 Customer stated that door will not close. Found interlocks were kicked back and would not engage door. Fixed interlocks and tested all works good at this time.
Near Upland, CA 91786
Tyler
Job Details: 10/25/2018
DISHWASHER WHIRLPOOL WDF520PADB7 Customer stated that unit is leaking. Found fill valve is staying open all the time causing overflow. Removed and replaced valve tested all works good at this time.
Near Glendora, CA 91741
Tyler
Job Details: 10/25/2018
DISHWASHER KITCHENAID KDFE104DSS5 Customer stated that the dishwasher will not drain the water out. Found the float is stuck down so the unit could not see water was present. Fixed and calibrated all works good at this time.
Near Escalon, CA 95320
William
Job Details: 10/25/2018
REFRIGERATOR WHIRLPOOL GS6NBEXRS00 "Found water line leaking at valve on wall, ordered water line for, removed ice maker, adjusted ice stripper on ice maker, instructed cx dispenser parts no longer available for unit; ordrng 1 WPW10296832 (tube-water)"
Near Riverbank, CA 95367
William
Job Details: 10/25/2018
RANGE WHIRLPOOL WFC310S0ES1 "Found burners melted to receptacles, control brd display not responding to keypad or displaying properly., ordering control & burner parts.; ordrng 2 814399 (receptical,surf.unit)s and 1 W11122536 (cntrl-elec) and 2 WPW10259865 (elmnt-surf)s"
Near Riverside, CA 92505
Tyler
Job Details: 10/25/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 "Customer stated refer compartment is not cooling. Found evaporator is frozen over. Removed and replaced thermistor kit per service pointer."
Near Modesto, CA 95356
William
Job Details: 10/25/2018
WASHER WHIRLPOOL WTW8900BC0 "Found bearing leaking, hub with play, gave estimate hub & bearing job; ordrng 1 W10435302 (bearing) and 1 W10820039 (hub)"
Near Fontana, CA 92336
Tyler
Job Details: 10/25/2018
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Silicone cabinet and add washer to space refer door from hinge to stop rubbing. All works good at this time.
Near Upland, CA 91786
Tyler
Job Details: 10/25/2018
DRYER WHIRLPOOL WED4815EW1 Customer stated that unit is not drying and timer is not advancing. Checked voltage at wall voltage is a little irregular. Removed and replaced timer. Tested found unit has only 120 volts customer needs to have electrician fix voltage problem. All works good at this time.
Near La Verne, CA 91750
Tyler
Job Details: 10/25/2018
REFIRGERATOR KITCHEN AID KSSC42QTS02 Removed and replaced inverter box. Tested all works good at this time.
Near Modesto, CA 95350
William
Job Details: 10/25/2018
REFRIGERATOR KITCHENAID KFXS25RYMS5 "found no voltage to evap fan motor, TL ref 7723273686, tested liner harness at main control board plug p7 to evap power in freezer, tested ok, ordered main control.; ordrng 1 W11035835 (main control)"
Near Glendora, CA 91740
Tyler
Job Details: 10/25/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer stated that unit is not cooling. Found lights on in unit but no fans. Removed and replaced main control and user interface. Use a S code for parts customer to paid service call and labor.
Near Pomona, CA 91766
Tyler
Job Details: 10/25/2018
WASHER WHIRLPOOL WFW94HEAW0 Customer stated that unit leaks durning the clean washer cycle. Per service pointer customer to use bleach instead of cleaners during cycle to avoid bubbles coming out vent. All works good at this time.
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 10/25/2018
RANGE WHIRLPOOL WFG515S0ES1 Customer stated igniter is not arcing. Removed and replaced spreader and burner caps tested all works good at this time.
Near Fontana, CA 92336
Tyler
Job Details: 10/25/2018
WASHER WHIRLPOOL WTW4800BQ1 "Customer stated that unit is making a loud noise in the spin cycle and unit is stuck in the spin cycle. Found failed bearing in the gear case and unit is stuck in spin cycle. Ordering gear case, cam kit, and main control in stock; 1 W10671327 (cntrl-elec)"
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 10/25/2018
DISHWASHER WHIRLPOOL WDF540PADM3 Customer stated that unit will not wash. Cycle tested unit found water was not turned on. Calibrated unit all works good at this time.
Near West Covina, CA 91791
Stephen
Job Details: 10/25/2018
DRYER WHIRLPOOL WGD49STBW2 "Repair kit was returned 10/19. Replaced front panel, bearing ring, & bearing & seal( included with panel ). Had to adjust cabinet to make new front panel fit( bent ). Tumbling, heating properly. Complete."
Near West Covina, CA 91791
Stephen
Job Details: 10/25/2018
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Replaced FC door, control, air tower, fan blade kit. Sealed cabinet/ liner with RTV. Heat treated FC gasket. Advised customer to leave FC door closed 5 hours. Unit is cooling properly at this time. Complete."
Near Montclair, CA 91763
Tyler
Job Details: 10/25/2018
WASHER WHIRLPOOL WTW4955HW0 Cover was rubbing on pulley and broke ordering cover.; ordrng 1 WPW10550173 (cover pulley)
Near El Monte, CA 91732
Stephen
Job Details: 10/25/2018
DISHWASHER IKEA IUD8010DS2 "Replaced latch & control. Ran diagnostics. No error codes. Tested normal wash . Fills, washes, drains, rinses, dispenses & dries properly at this time. Complete."
Near Temple City, CA 91780
Stephen
Job Details: 10/25/2018
REFRIGERATOR WHIRLPOOL WRS315SNHW00 Tested refrigerator. Normal sound level. Unit is working as designed. Referred to customer service. SR 7723013982. Called trade partners, said Whirlpool could not exchange unit. Complete.
Near Redlands, CA 92373
Tyler
Job Details: 10/25/2018
WASHER MAYTAG MVWC565FW0 Customer stated the washer will not complete a cycle. Found error code for basket speed sensor fault. Ordering actuator in stock.; ordrng 1 W10913953 (actuator)
Near San Bernardino, CA 92404
Tyler
Job Details: 10/25/2018
WASHER WHIRLPOOL WTW8040DW Customer stated that dispenser drawer is deformed and leaking and lid is cracked. Ordering dispenser drawer and lid not in stock.; ordrng 1 W10861667 (drawer) and 1 W11101059 (lid)
Near San Gabriel, CA 91776
Stephen
Job Details: 10/25/2018
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Unit has no door handles. Per customer RC door is noisy. Tested several times. No noise found. It is normal when RC door is closed hard, FC door will pop open. Unit is working as designed, is cooling properly at this time. Complete."
Near Highland, CA 92346
Tyler
Job Details: 10/25/2018
DRYER MAYTAG MGDB765FW Customer stated that dryer will not heat. Found open flame sensor. Ordering sensor in stock.; ordrng 1 WP338906 (sensor)
Near West Covina, CA 91791
Stephen
Job Details: 10/25/2018
WASHER WHIRLPOOL WFW94HEXW2 "Replaced burnt MCU( motor control unit ). Ran diagnostics. No error codes. Ran quick test cycle, rinse/ drain/ spin cycle. Fills, washes, drains, rinses, & spins properly. Advised to use less detergent,no powder. Complete."
Near La Verne, CA 91750
Tyler
Job Details: 10/25/2018
REFRIGERATOR KITCHENAID KRSC503ESS00 Customer stated that dispenser and ice maker are not working and lights in freezer are off. Ordering filter housing and led light for freezer not in stock.; ordrng 1 W11226500 (LIGHT) and 1 WPW10394053 (housing)
Near Duarte, CA 91010
Tyler
Job Details: 10/25/2018
OVEN WHIRLPOOL CWG3100AAB "Customer stated that the oven will not heat and has a f3 error code. Ordering igniter in stock. Customer paid in full.; ordrng 1 12400035 (igniter,oven)"
Near Azusa, CA 91702
Stephen
Job Details: 10/25/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Unit is cooling now. Ohm’d out thermistor- 11K ( OK ).Replaced jazz board. Programmed control. Ran diagnostics. Damper is opening/ closing properly at this time. Unit is cooling properly at this time. Complete.
Near Azusa, CA 91702
Stephen
Job Details: 10/25/2018
WASHER ROPER RTW4516FW2 "Ran diagnostics. Had f7e1,f7e7 error codes.Cleared error codes. Found optical sensor blocked by debris. Cleared sensor. Ran calibration, auto test cycle- passed. Advised customer not to use powder detergent. Fills, agitates, drains, rinses,& spins properly at this time. No hot water. Advised to call plumber. Complete."
Near Glendora, CA 91741
Tyler
Job Details: 10/25/2018
WASHER WHIRLPOOL WTW8900BW0 Customer stated that the lid will not stay up a and will fall down. Found left hand side hinge is broken. Ordering both hinges for the left.; ordrng 1 W10842413 (hinge) and 1 WPW10544329 (hinge)
Near Temple City, CA 91780
Stephen
Job Details: 10/25/2018
WASHER MAYTAG MVWX655DW1 SR 7723184177 Replaced lid assembly. Lid is working properly. Complete.
Near Pomona, CA 91766
Tyler
Job Details: 10/25/2018
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Customer stated that the unit is not cooling. Found the thermostat is not opening to turn the unit on. Also customer said that unit would not defrost. Ordering thermostat and defrost control.; ordrng 1 WPW10366605 (cntrl-elec) and 1 WPW10583800 (thermostat)
Near Castaic, CA 91384
Raymond
Job Details: 10/25/2018
WASHER MAYTAG MVWC565FW1 "Upon arrival unit would randomly shut off while in use, inspected and found unit plug into power strip with 2 other loads. This is causing unit to lose proper supply voltage when all loads active. Cx needs to have unit plugged into an isolated circuit. Tested unit unit functions as designed at time of service."
Near Santa Clarita, CA 91354
Raymond
Job Details: 10/25/2018
WASHER WHIRLPOOL WTW8500DC5 Upon arrival unit would not drain clothes properly. Inspected and found overload code. Also found unit not leveled. Leveled unit and instructed cx on proper use and care of unit. Cx did not receive and documents from Lowe’s when they delete red unit. Instructed cx to contact WP for assistance in obtaining documents.
Near Burbank, CA 91504
Raymond
Job Details: 10/25/2018
WASHER WHIRLPOOL WTW5000DW1 Upon arrival washer would not turn on and was unresponsive. Cx stated they had a recent power outage. Unplugged and reset unit control. Plugged back in and tested unit. Unit functions as designed. Instructed cx a surge protector will help protect unit in case of PO.
Near Glendale, CA 91205
Raymond
Job Details: 10/25/2018
OVEN WHIRLPOOL WFG320M0BW2 "Upon arrival unit would get too hot to touch knobs or handle. Per service pointer, installed kit. Tested unit. Unit high and low within range. Contacted. Butch SR7723262519 discussed. Was instructed there was nothing else that could be done. Cx must use care when baking with oven. Unit operates as designed."
Near Montebello, CA 90640
Stephen
Job Details: 10/25/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Found water dispenser valve sticking, needs adaptor kit w10842568. Cleaned plugged condenser. Needs fill valve and adapter; ordrng 1 W10864518 (adapter)"
Near San Gabriel, CA 91775
Stephen
Job Details: 10/25/2018
DISHWASHER AMANA ADB1400AGS1 "Found broken tub rollers, upper rack rollers. Replaced rear, LF tub rollers. Needs RF tub roller, upper rack rollers.; ordrng 4 W10888592 (wheel)s and 1 WP8575897 (wheel-tub)"
Near Burbank, CA 91505
Raymond
Job Details: 10/25/2018
DISHWASHER WHIRLPOOL WDT970SAHZ0 Replaced sump assembly and tested unit. Unit functions as designed. No leaks found.
Near Burbank, CA 91504
Raymond
Job Details: 10/25/2018
REFRIGERATOR WHIRLPOOL KBFN506ESS01 "Upon arrival unit was in sellers wear house and had only been plugged in for 48 hours. The unit was said to have frost build up in FC and door not closing properly. Inspected and found FC door could move slightly which could cause a warm air leak, leveled door and tested, no light found. Instructed seller a frost issue is difficult to diagnose when the unit is being transported and all evidence is lost when unit is defrosted. Unit passes all tests at this time."
Near Montebello, CA 90640
Stephen
Job Details: 10/25/2018
REFRIGERATOR MAYTAG MFI2569YEM0 "Found FC slides binding, FC light switch sticking. Needs slides, brackets, switch, gears. ordrng 1 12002497 (gear (left)) and 1 WP12466115SP (light switch) and 2 WPW10120018 (slide rail (frz))s and 1 WPW10330994 (bracket) and 1 WPW10330995 (bracket)"
Near Burbank, CA 91504
Raymond
Job Details: 10/25/2018
WASHER WHIRLPOOL WTW7300DW1 Replaced co troll console and valve. Tested unit. Unit functions as designed.
Near Burbank, CA 91505
Raymond
Job Details: 10/25/2018
DISHWASHER KITCHENAID KDTM704ESS0 "Upon arrival unit had a clanking noise when in use, inspected and found lower spray arm popped off. Secured spray arm and tested, unit functions as designed."
Near Covina, CA 91724
Stephen
Job Details: 10/25/2018
REFIRGERATOR WHIRLPOOL WRS555SIHZ00 Found frozen fill tube. Found power to fill tube heater. Found open WH wire in door( non serviceable harness ) needs FC door; ordrng 1 LW11026425 (FREEZER DOOR)
Near Azusa, CA 91702
Stephen
Job Details: 10/25/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Found fill tube heater burnt damaging ice box housing, fill tube. Needs fill tube, ice box, ice maker, valve, heater kit, fill tube heater. ordrng 1 W10811677 (box-ice) and 1 W10815476 (tube-water)"
Near Los Angeles, CA 91331
Raymond
Job Details: 10/25/2018
REFIRGERATOR WHIRLPOOL WRS321SDHV01 "Upon arrival unit would creak when RC door opened, also RC freezing food. Documented contents of RC. Food touching liner on top left right and back causing poor air flow in unit. Also floor creaking not door. Contacted Mike. SR 7723272889 and discussed. Unit operates as designed, cx should adjust product placement in unit to allow for optimal air flow as instructed by Techline. Jancy SR 7723247304 TP. Unit is operating fine."
Near West Covina, CA 91790
Stephen
Job Details: 10/25/2018
REFIRGERATOR WHIRLPOOL KRFC704FSS00 "Ran diagnostics. Has version 6.0 control. Found RC evaporator iced up. Needs cover. Unit has to be completely defrosted 24 hours before service; ordrng 1 W11167902 (COVER, EVAPORATOR )"
Near Palmdale, CA 93552
Patrick
Job Details: 10/25/2018
WASHER WHIRLPOOL WFW7590FW0 Washer locked upon arrival and getting a f3e1 error. Unlocked and took the clothes out. Noticed the pressure hose not secured on sensor. Secured and tested unit. All ops checked good
Near Palmdale, CA 93552
Patrick
Job Details: 10/25/2018
REFRIGERATOR MAYTAG MSF25D2EAW00 Removed and replaced guide. Tested unit all ops checked good
Near Temple City, CA 91780
Stephen
Job Details: 10/25/2018
DOWNDRAFT KITCHENAID KXD4636YSS2 "Replaced pushbutton switch, motor/ gearbox assembly. Went down, then stalled. Motor is locked up.( defective). Reorder motor; ordrng 1 WPW10398274 (motor)"
Near Baldwin Park, CA 91706
Stephen
Job Details: 10/25/2018
WASHER WHIRLPOOL WTW5000DW0 "Ran diagnostics. Had f7e6, f7e7 error codes.cleared error codes. Found drain pump overheating; 1 WPW10581874 (pump-water)"
Near Palmdale, CA 93550
Patrick
Job Details: 10/25/2018
WASHER MAYTAG MVWB865GW Removed and replaced valve. Tested unit all ops checked good
Near Palmdale, CA 93551
Patrick
Job Details: 10/25/2018
WASHER WHIRLPOOL WTW8040DW Customer having drain issues. Checked the unit out and found the pump not energized when set to drain and spin. Went to check the pump and it had a loose connection so power not getting to pump. Tightened and secured the connection. Tested unit all ops checked good
Near Tehachapi, CA 93561
Patrick
Job Details: 10/25/2018
REFRIGERATOR KITCHENAID KSSC48QTS02 Removed and replaced part. Tested unit all ops checked good
Near Los Angeles, CA 91605
Raymond
Job Details: 10/25/2018
REFIRGERATOR WHIRLPOOL WRS325FDAB06 Upon arrival unit had no cool. Compressor running but nor frost pattern or heat exchange. Unit needs evap and compressor; ordrng 1 W10309988 (compressor) and 1 WP2188823 (evaporator)
Near Palmdale, CA 93552
Patrick
Job Details: 10/25/2018
MICROWAVE WHIRLPOOL WMH31017FS Customer having issues with the unit sparking while in use. Checked out and the inside sparks. Spot on cavity that the pair has scrapped off. Needs some touch up paint. Covered spot. Tested unit all ops checked good
Near Los Angeles, CA 91402
Raymond
Job Details: 10/25/2018
DRYER WHIRLPOOL WGD5000DW2 Upon arrival unit would make a squeal/screech noise when in use. Inspected and found motor and rollers making noise causing unit make loud noise when load tested.; 1 279827 (motor dryer) and 1 4392065 (dryer repair kit)
Near Palmdale, CA 93551
Patrick
Job Details: 10/25/2018
RANGE WHIRLPOOL WFG320M0BB0 Found the customer having issues with the gasket broken and hanging. Removed and replaced. Normal wear and tear
Near Lancaster, CA 93536
Patrick
Job Details: 10/25/2018
OVEN KITCHENAID KOSE500ESS02 Found the front stainless with streak marks on it. Cosmetic. Checking to see if covered spoke to Diane 7723237127. Stated it wouldn’t be covered. Explained to customer and gave her the file number
Near Burbank, CA 91505
Raymond
Job Details: 10/25/2018
WASHER WHIRLPOOL WFW72HEDW0 "Upon arrival unit was stacked, found OL fault. Found cx doing everything as recommended per use and care, replacing ACU; ordrng 1 W11031829 (cntrl-elec)"
Near Lancaster, CA 93535
Patrick
Job Details: 10/25/2018
DRYER WHIRLPOOL WED7500VW Not going to fix unit too expensive
Near Lancaster, CA 93535
Patrick
Job Details: 10/25/2018
WASHER MAYTAG MVWB865GW I was actually able to get agitator off this time so I replaced just that and screw. All ops checked good
Near Lancaster, CA 93534
Patrick
Job Details: 10/25/2018
REFRIGERATOR WHIRLPOOL MRT118FFFH "Customer just go the unit and is concerned of a noise. Heard noise she was talking about. The noise was a popping or crackling type noise, and is normal. It’s the Freon expanding and contracting in the cabinet. Instructed on normal op noises. Unit working as designed"
Near Los Angeles, CA 91402
Raymond
Job Details: 10/25/2018
WASHER MAYTAG MVWC555DW0 "Upon arrival unit would not wash, found stripped washplate.; ordrng 1 W10902814 (washplate)"
Near Lake Los Angeles, CA 93591
Patrick
Job Details: 10/25/2018
WASHER AMANA NTW4651BQ1 "Lid is locked and will not unlock. Checked to see if I could unlock in Manuel test mode, it wouldn’t. Removed and replaced latch and now control not responding with latch. Needs new control ; 1 W10671337 (cntrl-elec), used 1 W10838613 (LATCH) from stock"
Near Paso Robles, CA 93446
Mitch
Job Details: 10/25/2018
ICEMAKER WHIRLPOOL KFIV29PCMS01 Upon arrival I removed and replaced gasket. Installed control did not remove old control due to customer not having control was missing. Went to install water valve found wire harness coming from cabinet were broken called techline to document per techline I am not able to fix unit due to situation being unrepairable
Near Lost Hills, CA 93249
Mitch
Job Details: 10/25/2018
WASHER MAYTAG MVWB765FW1 Upon arrival customer stated water is siphoning back out of drain and leaking on to floor. Tested unit in diagnostic mode unit did not code tested unit unit is draining and functioning as designed. Instructed customer to call a plumber to fix draining problem coming from home.
Near Bakersfield, CA 93311
Mitch
Job Details: 10/25/2018
DRYER MAYTAG MGDB766FW0 Upon arrival I gave techline a call per techline test in diagnostics mode if everything check ok replace ui everything tested ok. I removed and replaced ui tested unit unitnis no longer sensing for long periods of time senses for a few minutes then turns off unit is functioning normal at this time of service. Techline file number 7723214454
Near Palmdale, CA 93551
Patrick
Job Details: 10/25/2018
DRYER WHIRLPOOL WGD49STBW2 Found the customer having issues with the unit not wanting to turn on. Found the bad door switch. Needs new one ; ordrng 1 WPW10569603 (switch-dor)
Near Bakersfield, CA 93311
Mitch
Job Details: 10/25/2018
REFIRGERATOR MAYTAG MFI2568AES Upon arrival customer stated unit is not making ice customer stated this the last time I was here but I thought this could have been caused by unit not cooling to be able to make ice. I inspected unit and found ice seized in mold. I informed customer of repair that is needed. I removed and replaced ice maker and tested. Water cycled into ice maker and is functioning normal at this time of service.
Near Bakersfield, CA 93311
Mitch
Job Details: 10/25/2018
WASHER MAYTAG MVWB980BW0 Upon arrival customer stated unit is dripping a puddle of water in washer over night. Inspected unit and found water dripping and causing a puddle in tub. Unit has bad valve informed customer of service customer approved service. I removed and replaced water valve.
Near Buttonwillow, CA 93206
Mitch
Job Details: 10/25/2018
OVEN WHIRLPOOL WFE540H0AS0 Upon arrival customer stated unit is not heating. Tested unit in normal bake unit is not heating. Removed bottom panel to access element and found element broken in half unit has bad element. Removed and replaced element and tested unit unit is now heating and functioning normal at this time of service.