Near Acton, CA 93510
Patrick
Job Details: 08/08/2018
WHIRLPOOL WASHER WTW5000DW Found the customer having issues with the unit not wanting to spin and intermittently doesn’t locked. Checked error and found the latch fault. Removed and replaced latch W10838613. Tested unit. All ops checked good
Near Tehachapi, CA 93561
Patrick
Job Details: 08/08/2018
kitchenaid dishwasher KDTM354DSS4 Found top rack falling off. Tracks causing issues. Needs updated version; ordrng 1 W11259785 (TRACK) and 1 W11259786 (TRACK), Removed and replaced parts tested unit. All ops checked good.
Near Tehachapi, CA 93561
Patrick
Job Details: 08/08/2018
maytag washer MVWB765FW2 Customer having issues with a long fill error code. Water just trickles in when filling. Checked screens, they aren’t plugged. Needs new inlet valve W11165546. Removed and replaced. Tested unit. All ops checked good
Near Apple Valley, CA 92308
Andrew
Job Details: 08/08/2018
maytag washer MVWX655DW1 Checked wash plate and it was ok. Unit had no fault codes. Checked pulley and found it rubbing on belt shroud. Removed and replaced pulley kit. Tested in diagnostics and heard no noise. ; Job Cmpltd
Near Victorville, CA 92392
Andrew
Job Details: 08/08/2018
whirlpool refrigerator WRS331FDDW00 Unit is oow Cx stated she was told she had a two year warranty. Checked sb be and there was no additional warranty info. Checked with dispatch and there was no autho. Cx was unaware on SC. Instructed Cx to call whirlpool if she has s two year warranty and get the info sent to us and we could dispatch a tech back out. Cx complaint is FF section not cooling and freezer is fine.
Near Thousand Oaks, CA 91360
Danny
Job Details: 08/08/2018
whirlpool washer WTW5000DW1 Not washing properly Found unit filling up with cold water super slow Need to order valve assy and rs call ; ordrng 1 W11210459 ( VALVE), Rinse cycle is taking too long to fill Found bad water valve Replaced and install water valve Calibrated washer Ran a test cycle unit is working properly No water leaks
Near Westlake Village, CA 91361
Danny
Job Details: 08/08/2018
kitchenaid refrigerator KFCS22EVMS8 Unit is not cooling properly Found old style of evap and no frost pattern Need to order sealed system repair Need to rs call ; ordrng 1 W10309988 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10239732 (evaporator) and 1 WPW10331270 (valve) and 1 WPW10643261 (evaporator), Not cooling properly Found old style of evap on ref side and unit is leaking Replaced and install valve and compressor and evap Completed sealed system repair Reinstall unit Ran test 4 and both sides are cooling Advised client to allow 24hrs for unit to reach proper temp
Near Westlake Village, CA 91361
Danny
Job Details: 08/08/2018
kitchenaifd icemaker KUIX305EBL1 No power Found bad power supply Plugged unit into a different outlet and ice maker is working properly The drain pump is not part of the unit client needs to purchase a new drain pump.
Near Santa Clarita, CA 91390
Raymond
Job Details: 08/08/2018
whirlpool microwave WMH32519FS0 Upon arrival display not working found burnt marks on membrane and control. Needs both pats. Replaced control panel and control board, unit also has a 3rd board. That board is not on part breakdown and is not part of the control board. Please send into parts research. Replaced control and tested. Unit functions normal now
Near Los Angeles, CA 91402
Michael
Job Details: 08/08/2018
whirlpool refrigerator WRT311FZDB00 Fresh food side is warm.Tech found weak evap fan, verified with R1.Evap fan WP2315539; ordrng 1 WP2315539 (motor-evap), Removed and replaced evap motor. Unit has much more air volume flowing now. Unit ops as intended job complete.
Near Los Angeles, CA 91343
Michael
Job Details: 08/08/2018
maytag refrigerator MFI2568AES ice maker has been replaced multiple times and quit working again.Tech found improper placement of foods inside fresh food cabinet.Freezer door seal is ripped and causing ice build up around door. Ice maker is not cycling due to freezer temps too high. ordrng 1 WPW10436253 (gasket-fip) Removed freezer door. Removed and replaced door gasket which was torn.Installed door and adjusted height to ensure flush door seal against cabinet. Removed and tightened handle hardware on freezer door. Unit ops as intended with no issues.
Near Los Angeles, CA 91343
Michael
Job Details: 08/08/2018
whirlpool washer WFW92HEFC0 soap dispenser was not operating.Tech found cold water valve was not opening and allowing flow. Tech found unfamiliar water valves behind units.Tech was not able to determine how to operate valves and home owners did not know as well. Rescheduling call for Friday 8/3/18 per customer request in order to contact site maintenance supervisor to dertermine correct operation of valve. Cx denied signing water damage waiver. Removed top panel, removed and replaced inlet water valve.Ran unit through auto service test. Cold water valve operates as intended and soap dispenser is now dispensing as intended.
Near Los Angeles, CA 91326
Michael
Job Details: 08/08/2018
kitchenaid refrigerator KFIV29PCMS02 fridge is warmTech found evap fan was not blowing and evap was-solid ice. Tech used steamer to remove all ice obstruction. Fan now works. Needs thermostat and harness. Removed and replaced harness/thermostat. All fans are operating and good frost pattern. Advised to give unit 24 hrs to reach operating temps. used Harness WPW10277799.
Near Los Angeles, CA 91364
Michael
Job Details: 08/08/2018
whirlpool refrigerator KSC23C8EYY03 manufacturer shipped evap cover and fan to customer. Tech found evap unit completely frozen over. customer agrees to repair. Used steamer to remove ice build up and evap cover.Installed new evap cover and fan assembly. Installed evap cover and powered unit on. Unit now cools as intended.
Near Los Angeles, CA 91343
Michael
Job Details: 08/08/2018
whirlpool refrigerator WRF757SDEM00 Found fridge compartment evap covered in ice. R1ordered evap fan and harness kit. Requested to defrost unit for 24 hrs prior to tech arrival. Tech removed evap cover and used steamer to remove huge ice block. Replaced dead evap fan. Unit now cools as intended.
Near Los Angeles, CA 91331
Michael
Job Details: 08/08/2018
whirlpool refrigerator WRF535SMBM00 Found refrigerator door gaskets split, needs door gasket and deli drawer rail that holds lid is broken. Needs side rail. Informed that food pushed against back wall will freeze if left directly in front of diffuser. Customer does not use AC and it is about 90* inside Customer home and also humid which will cause unit to sweet and build up ice droplets on diffuser.; ordrng 2 W10830162 (gasket-fip)s and 1 W10874836 (endcap) Removed & replaced right side French door gasket.Removed damaged lower end caps. Installed new end caps. U it ops as intended.
Near Los Angeles, CA 91343
Michael
Job Details: 08/08/2018
whirlpool dryer WGD92HEFC0 Customer states door doesn’t close right. Tech observed latch torx hardware is not tight. Tech tightened latch assembly and door closes and latches smoothly now. Unit ops as intended. Good heat and air flow. Unit ops as intended job complete;
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 08/08/2018
whirlpool refrigerator WRF57R18DM00 Refrigerator still overflowing the drip pan, found pan more then half way full, siphoned the water out and contacted tech line, he suggested to block the drain tube and let the unit run for days to see if there is a different source of water and lay some towels around the refrigerator to collect the water because now it will come from inside of the refrigerator (Defrost cycle), customer now very worried because it will add more to the wood floor. Unit is not even connected to the water, unit doesn’t have a fill valve.
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 08/08/2018
whirlpool washer WTW7040DW0 Checked unit and found or bad gear case or bad agitator. Ordered both and reschedule.; ordrng 1 W10775188 (washplate) and 1 W10811956 (drum assy) and 1 W10909670 (nut-spaner), Replaced worn out wash plate. Ran a diagnostic test. Tested ok
Near Thousand Oaks, CA 91362
Hector Zuleta
Job Details: 08/08/2018
whirlpool refrigerator GS6NBEXRL00 refrigerator not dispensing properly crushed ice and damaged try housing. Checked unit and found worn out crush mechanisms in the ice bucket and crack it try housings. Part #W10140651 and part #2305253US, both of them discontinued.
Near Oxnard, CA 93035
Jesus
Job Details: 08/08/2018
whirlpool dryer WTW8240YW0 Customer states that unit is leaking water. Checked unit and found bad bearing. Removed stator,rotor,ring tub, and basket. Removed bearings and shaft. Installed new bearing kit W10435302and assembled unit. Ran diagnostics and passed. Unit is now working as design.
Near Oxnard, CA 93033
Jesus
Job Details: 08/08/2018
whirlpool refrigerator WRT311FZDM00 Customer states that unit has condensation on freezer. Checked unit and found ice on the tower and around the liner. Removed rack and tower. Steam out all the frozen ice and reseated the tower properly. Sealed the liner with adhesive on both compartments. Unit is now working as designed
Near Oxnard, CA 93030
Jesus
Job Details: 08/08/2018
whirlpool refrigerator WRF767SDEM01 Customer states that unit is leaking. Checked unit and removed back cover found the hose to ice maker valve not inserted all the way in. Cycled icemaker and unit is no longer leaking water. Unit is working as designed
Near Oxnard, CA 93030
Jesus
Job Details: 08/08/2018
whirlpool dryer Customer states that unit door is dropping down. Checked unit and found the left side hinge broken. Ordering parts. Removed UI panel and door hinges raised top panel. Removed door and hinges. Installed new parts and assembled unit. Unit is now working as design used W10842413 (hinge) W10842414 WPW10544328 (hinge) WPW10544329 (hinge)
Near Simi Valley, CA 93065
Jesus
Job Details: 08/08/2018
kitchenaid dishwasher KUDS03STSS0 Customer states that unit door is dropping. Checked unit and found the right side link broken. Gave customer quote and approved. Pulled out unit half way out and replaced links 8194001 (LINK). Assembled unit and tested door. Unit is working as designed
Near Topanga, CA 90290
Jesus
Job Details: 08/08/2018
maytag dryer MEDB755DW2 Customer states that unit shuts off. Checked unit and ran diagnostics found error code. Per techsheet tested voltage on outlet and relays on ACU. Remove UI and removed control board. Installed new control and assembled unit. Ran diagnostics and tested unit. Unit is now working as designed
Near Malibu, CA 90265
Hector Zuleta
Job Details: 08/08/2018
WHIRLPOOL WASHER WFW85HEFW1 unit is leaking. Checked unit and ran diagnostics. Remove top panel and inspected any possible leaks. Inspected bellows and drain pump both are working properly. Diagnostics passed and assembled unit. Unit is working as design. F5-E2. Door lock error F8-E1. No water detected entering washer.
Near Santa Paula, CA 93060
Aaron
Job Details: 08/08/2018
KITCHENAID REFRIGERATOR KBSN608EPA00 Customers concern was the freezer would get to -10° at some point through the day I assured them that the unit was just getting ready to going to defrost cause that’s what it does before it goes into defrost to pull down the freezer section temperatures down to -10 then going to defrost to a sure that there’s a minimal amount of frostbite on the product it’s inside unit is working as designed
Near Simi Valley, CA 93063
Aaron
Job Details: 08/08/2018
KITCHENAID REFRIGERATOR Unit is not dispensing water and ice make stopped checked the unit no water anywhere water pressure is there needs new valves and filter housing asm ; ordrng 1 W10316760 (thermistor) and 1 WPW10238100 (valve-inlt) and 1 WPW10341320 (valve-inlt) and 1 WPW10394053 (housing), Replaced the water valves and filter inlet asm tested operations normal now water out the door and filled ice maker ops normal now.
Near Simi Valley, CA 93065
Aaron
Job Details: 08/08/2018
WHIRLPOOL REFRIGERATOR WSF26C3EXW01 Checked the unit ice maker stalled ice maker WPW10251076 needs to be replaced. Replaced ice maker and cleared fill tube , operating ok at this time.
Near Moorpark, CA 93021
Aaron
Job Details: 08/08/2018
WHIRLPOOL WASHER WTW5000DW1 Unit cam asm hub nut was missing needed to install a new cam asm to correct the problem , replaced hub asm tested ops normal now unit is working as designed
Near Westlake Village, CA 91361
Aaron
Job Details: 08/08/2018
kitchenaid dishwasher KUDC20CVSS4 Unit pump and motor asm is no longer working correct minimal water pressure pushing out needs new pump and motor asm. mrs declined to have repaired.
Near Westlake Village, CA 91361
Aaron
Job Details: 08/08/2018
kitchenaid oven KOCE507ESS05 Installed gasket ops normal , customer mentioned glue on the outer door of oven silicone overage cleared that unit is working as designed now. used 1 W10856596 (GASKET-OVN)
Near Thousand Oaks, CA 91320
Aaron
Job Details: 08/08/2018
maytag washer MVWP575GW0 washer doesn’t do anything but fill up with water verified that checked wiring harness to the motor found that the main motor was unplugged plugged in motor calibrated the unit tested operations unit is working as designed now operating normal
Near Camarillo, CA 93010
Aaron
Job Details: 08/08/2018
whirlpool washer WTW7500GC0 Unit is working as designed nothing wrong can advise the customer on how to use this machine correctly, trying to do one quilt can cause this thing to get out to the side easy as a result get out of bounds there’s nothing I can do to correct that , customer instructed proper load balance use with same like materials only , other wise tested operating normal
Near Camarillo, CA 93010
Aaron
Job Details: 08/08/2018
whirlpool refrigerator WRS571CIDM01 Checked unit found the ice maker thermistor busted off , replaced the ice maker asm , tested unit ops ok now after replaced ice maker W10873791.
Near Pasadena, CA 91106
Francisco
Job Details: 08/08/2018
whirlpool refrigerator MFF2258VEW unit was not producing ice. Checked FC temp it is within acceptable range.Inspected ice maker mold found ice in it. Held door switch for a few seconds to see if ice maker would start a harvest cycle. It completed cycle successfully. Adjusted door to make full contact with door switch. Followed up with customer around 5 pm she confirmed she has ice in her ice bin. Unit working as designed.
Near Pasadena, CA 91104
Francisco
Job Details: 08/08/2018
maytag washer MVWX655DW1 Found unit unresponsive to any selections on panel. Performed main control test 120 vac present yet control is malfunctioning. Ordering part to complete repair and rescheduling for Friday. Please set it as last call cx is having a procedure done and I agree to do it as my last call.; ordrng 1 W11116592 (cntrl-elec), Removed and replaced part listed, calibrated unit then tested ops unit working as intended.
Near Pasadena, CA 91103
Francisco
Job Details: 08/08/2018
whirlpool dishwasher WDT720PADM2 Checked unit found grease build up on tub and sump. Ran diagnostics found no error codes. Checked water temp it reaches 125 degrees. Motor making grinding noise removed and replaced part listed, also advised cx on running hot water on her sink prior to starting a cycle and instructed her on proper cycle selections to achieve desired performance results. Tested ops unit working as intended
Near Montebello, CA 90640
Isidore
Job Details: 08/08/2018
maytag refrigerator MFI2569YEM Checked unit and found frost on FC. After further inspection found that FC door is not sealing properly allowing warm air in the FC and creating condensation that eventually turns into frost. Remove FC tracks and aligned them properly unit is now sealing as intended. Removed excessive frost and asked customer to monitor unit and report any issues with our office. Unit working properly.
Near Beverly Hills, CA 90210
Isidore
Job Details: 08/08/2018
whirlpool dryer WGD96HEAU1 Installed new filter grill lint screen still hanging WPW10516085 up; ordrng 1 WPW10516085 (screen 38.80) Removed and installed new lint filter test ok at this time. Note old filter also working at this time. Customer not home for payment part with tax only; Job Cmpltd
Near Los Angeles, CA 90077
Isidore
Job Details: 08/08/2018
maytag washer MHW8200FC0 Found and verified bellows WPW10237499 is full of mold, ordering parts; ordrng 1 WPW10237499 (bellow) Removed boot retention spring, inner clip and old bellows. Then installed new bellows, reinstalled inner boot clip and outer retention spring. Test for leaks ok. Washer working at this time.
Near Los Angeles, CA 90049
Isidore
Job Details: 08/08/2018
whirlpool washer LTG5243DQA Removed top, angled back panel front panel, removed agitator, disconnect washer motor and pump from gear case and bottom base bolts. Removed bolts from gear case to tub and installed new gear case and clutch to tub reinstalled coupler to motor and pump. Reinstalled tub assembly with base plate to bottom of washer and reconnect motor, test for leaks and washer operation ok. Reinstalled front panel and top panels. Washer working at this time.
Near Avocado Heights, CA 91746
Stephen
Job Details: 08/08/2018
amana cooktop ACC6340KFB00 Ok to repair per tech line. Replaced element harness, indicator lens, light, clamp. All elements, switches tested ok. Advised not to use oversized cookware, double griddles. Complete used parts 7730P012-60 (indicator lens) W10852510 (light-ind) 7111P002-60 (clamp) W10845396 (harns-wire)
Near La Puente, CA 91746
Stephen
Job Details: 08/08/2018
WHIRLPOOL REFRIGERATOR WRF993FIFM00 Ran diagnostics. RC fan noisy, intermittent cooling.Needs evaporator cover/ fan kit, HV control. ordrng 1 W10889841 (cover-evap) and 1 W11169503 (HV CONTROL), RC evaporator iced up. Deiced RC evaporator. Replaced evaporator cover/ fan/ thermistor kit. Unit is cooling properly. Advised customer to wait 24 hours before loading food.
Near El Monte, CA 91732
Stephen
Job Details: 08/08/2018
WHIRLPOOL WASHER WTW5000DW1 Ran diagnostics. Had f5e2 error code. Found lid lock not locking. Replaced lid lock assembly. Cleared error code. Ran auto test cycle, calibration- passed. Advised not to use powder detergent. Use HE liquid detergent cap level “1”. Fills, agitates, drains, rinses, & spins properly. Complete.; used 1 W10838613 (LATCH)
Near Arcadia, CA 91007
Stephen
Job Details: 08/08/2018
WHIRLPOOL MICROWAVE RMC305PVS00 Checked unit and found multiple repairs needed. Ordering parts to complete repair. Provided estimate ordrng 3 W11116592 (cntrl-elec)s and 1 WP4375321 (fuse) and 1 WP4451009 (spring) and 1 WP4452395 (spring), Removed and replaced parts listed, also replaced light bulb.
Near Baldwin Park, CA 91706
Stephen
Job Details: 08/08/2018
WHIRLPOOL REFRIGERATOR WRT519SZDW02 Found control cuts off too soon. OHM’d out thermistor- ok. Replaced control box W11223731 (CNTRL). Unit is cooling properly at this time. Adjusted FC air control.
Near Glendora, CA 91740
Tyler
Job Details: 08/08/2018
WHIRLPOOL DISHWASHER WDF560SAFM2 unit will not wash found relay on main control not sending voltage. Removed and replaced main control. Unit now sending voltage but wash pump is not working. Removed and replaced sump. Tested all works good at this time
Near Glendora, CA 91741
Tyler
Job Details: 08/08/2018
WHIRLPOOL DISHWASHER KUDS02FRSS1 door will not close. Found rack out of alignment. Fixed and tested all works good at this time.
Near Azusa, CA 91702
Tyler
Job Details: 08/08/2018
WHIRLPOOL REFRIGERATOR KSC24C8EYY02 the freezer is not freezing and ice maker is not making ice. Found unit has a sealed system leak in the refer evaporator. Parts are still under warranty. Removed and replaced compressor dryer and evaporator. Vacuumed system and charged with Freon. Customer paid labor and service call parts under warranty. All works good at this time.; used 6 134A (REFRIGERANT ), and 1 AF1200 (TUBE EXTENSION)
Near La Verne, CA 91750
Tyler
Job Details: 08/08/2018
WITCHENAID REFRIGERATOR KBSD602ESS01 door seal is torn at the bottom of door. Seal is pinched between door skins. Need to order door. Two man job customer is aware that door may take awhile to get. Removed and replaced refrigerator door tested all works good at this time.
Near La Verne, CA 91750
Tyler
Job Details: 08/07/2018
KITCHENAID REFRIGERATOR KBSD602ESS01 door seal is torn at the bottom of door. Seal is pinched between door skins. Need to order door. Two man job customer is aware that door may take awhile to get.; ordrng 1 W10800782 (dor-fip ss) Removed and replaced refrigerator door tested all works good at this time
Near Montclair, CA 91763
Tyler
Job Details: 08/07/2018
MAYTAG WASHER MVWX655DW1 unit is shaking during the spin cycle. Cycle tested unit, would not go through test. Removed and replaced main control and suspension rods tested all works good at this time
Near San Dimas, CA 91773
Tyler
Job Details: 08/07/2018
whirlpool dishwasher WDT730PAHZ0 whirlpool dishwasher unit will not fill with water and keeps going into drain. Found float switch was stuck, was not able to ajust the switch, removed and replace with new switch. Fixed and tested all works good at this time.; used 1 WPW10195039 (switch)
Near La Verne, CA 91750
Tyler
Job Details: 08/07/2018
kitchenaid refrigerator KSSC42QKS01 unit is not cooling. Found sealed system leak. Unit is out of warranty. Quoted for compressor, dryer, heater pan, and evaporator, Customer refused to pay service call after quote said he was never told about COD when I clearly heard the office call to confirm.
Near Pomona, CA 91768
Tyler
Job Details: 08/07/2018
whirlpool washer WFW7590FW0 error code. Removed and replaced pressure switch using WPW10448876 All works good at this time.
Near Upland, CA 91786
Tyler
Job Details: 08/07/2018
whirlpool washer WTW7300DW1 unit will not finish the cycle. Cycle tested and found error code for inlet temp. Removed and replaced W11165546 (VALVE) tested all works good at this time
Near Ontario, CA 91762
Daniel P.
Job Details: 08/07/2018
whirlpool washer WTW4815EW1 washer is not going through cycles, found washing machine not draining found defective water pump motor replaced water pump motor tested recalibrated all OK call completed.; used 1 W10876600 (PUMP-WATER)
Near Fontana, CA 92336
Daniel P.
Job Details: 08/07/2018
whirlpool refrigerator WRS331FDDW01 refrigerator not cooling and fresh food side and lights out. Found LED module shorted found freezer temp OK diffuser door shut, freezer temp set to max, replaced shorted led modules , customer was instructed not to block air passages, see pic air diffuser completely blocked by pizza box , call completed
Near San Bernardino, CA 92405
Daniel P.
Job Details: 08/07/2018
amana refrigerator AF12539ERM01 refrigerator not cooling , found evap fan motor not running found freezer door rails broken causing excess ice build up , needs rails and fan assy , replaced evap fan motor and frz door rails verified all ok call completed.; Job Cmpltd used WPW10120018 (slide rail (frz) WPW10120018 (slide) WPW10276647 (motor-evap)
Near Yucaipa, CA 92399
Daniel P.
Job Details: 08/07/2018
whirlpool refrigerator WRS321SDHZ01 not dispensing crushed ice removed dispenser checked solenoid tested for crushed ice and cubed ice both working ok , instructed customer to empty ice bin and clean periodically, instructed on removing and reinstalling ice container call completed
Near Redlands, CA 92373
Daniel P.
Job Details: 08/07/2018
whirlpool dryer WED4815EW1 dryer runs with door open , found shorted door switch replaced and tested checks ok call completed.
Near Redlands, CA 92373
Daniel P.
Job Details: 08/07/2018
whirlpool washer WTW4816FW2 washer intermittently not completing cycles , ran diagnostics found no error codes , found washer siphoning during diagnostics testing found drain hose too far into drain pipe causing siphoning condition corrected and instructed customer call completed
Near Highland, CA 92346
Daniel P.
Job Details: 08/07/2018
itchenaid refrigerator KRMF706ESS01 freezer door not sealing properly found door not closing properly deiced rails and heat treated gasket for a better seal verified door now closing properly call completed .
Near Highland, CA 92346
Daniel P.
Job Details: 08/07/2018
whirlpool refrigerator WRF535SMBM00 freezer door not closing properly ice build up, found freezer door gasket separated and not sealing properly heat treated gasket reinstalled verified no air leaks all OK call completed
Near Highland, CA 92346
Daniel P.
Job Details: 08/07/2018
Apt manager was unable to locate this range requested call be cancelled
Near Moreno Valley, CA 92553
Kevin
Job Details: 08/07/2018
maytag washer MVWX655DW1 I found that water level was a little low when tested. I put main control into diagnostic and recalibrated water levels in board. Re tested unit. Water levels are now normal. All tests good. Customer upset with the way this unit is designed to operate. ; Job Cmpltd,
Near Moreno Valley, CA 92553
Kevin
Job Details: 08/07/2018
whirlpool refrigerator WRT138FZDM00 Found ice maker fill tube leaking behind evap cover causing moisture build up in airways. When the damper froze over it cracked the knob and evap cover. I fixed fill tube location to stop leak. Removed and replaced evap cover and knob. Tested unit. All tests good.
Near Perris, CA 92570
Kevin
Job Details: 08/07/2018
Customer said they didn’t call back in for service. They said unit has been working normally. Cancel call. ;
Near Perris, CA 92570
Kevin
Job Details: 08/07/2018
whirlpool refrigerator WRT518SZFW00 Unit is freezing food in RC. Found out of range thermistor causing issue. Need to replace control box along side the thermistor. Ordering control box and RC thermistor. ; ordrng 1 W10316760 (thermistor) and 1 W11223729 (CONTROL BOX), Removed and replaced control box and RC thermistor.
Near Perris, CA 92570
Kevin
Job Details: 08/07/2018
whirlpool refrigerator WRT541SZDW00 Found excessive frost build up in freezer causing no cool issue. Per service pointer, a service kit and air tower needs to be installed. Ordering parts, parts in stock at coast. ordrng 1 W10916494 (blade-fan) and 1 W11126274 (air-tower), Found excessive frost build up in freezer causing no cool issue. Per service pointer, a service kit and air tower needs to be installed. Removed and replaced evap fan blade from service kit, applied silicone in all cabinet gaps per service kit, and replaced air tower to provide best sealing. All tests good.
Near Moreno Valley, CA 92551
Kevin
Job Details: 08/07/2018
Customer was not aware of charges and unit was filled with rotting meat and food. I canceled call and notified office. No work performed.
Near Manteca, CA 95336
William
Job Details: 08/07/2018
maytag washer MVWX655DW1 Found code for over suds, cleared code, ran self diagnostics, no codes found, checked water valve , spin, agitate, instructed on normal operations of unit. I.e. loading, soap usage, deep water wash, normal water levels. Ran cycle with, Unit operating as designed
Near Modesto, CA 95355
William
Job Details: 08/07/2018
whirlpool icemaker GSF26C5EXB00 Found ice maker stalled in cycle, Checked ice maker power, cycled ice maker, found ice maker not filling properly, lost voltage to ice maker,cycled power to fridge, got normal voltage to ice maker, ordered ice maker for unit.; ordrng 1 WPW10251076 (icemaker), Found ice maker filling ice bucket with ice, cycled ice maker, all ice maker function working as designed.
Near Modesto, CA 95358
William
Job Details: 08/07/2018
whirlpool washer WFW75HEFW0 Found code F7E9 , Checked power input & output at line filter, led statics on acu brd solid, Checked ohm reading of stator, Tested ok, Ordered acu controller.; ordrng 1 W11201274 (ACU BRD), Found main supply water line hoses leaking on arrival at job. tightened water supply hoses connection at washer, tested for leaks, no water found, Replaced W11201274 (ACU BRD), main control brd, ran self diagnostics cycle, all functions tested ok, turn off water supply to washer
Near Manteca, CA 95337
William
Job Details: 08/07/2018
whirlpool refrigerator WRF555SDFZ03 De-iced light switch in freezer area, instructed customer on frost buildup in freezer area, checked all gasket & bin positions in freezer area, found unit operating as designed.; Job Cmpltd,
Near Manteca, CA 95337
William
Job Details: 08/07/2018
maytag washer MVWB855DC3 Found code F8E1, Tested ok water valves, ran diagnostics cycle, unit operating as designed, instructed cx on using different cycles with manual, ran cycle with towels on normal cycle
Near Manteca, CA 95336
William
Job Details: 08/07/2018
maytag washer MVWB835DW1 Found code for long fill, Found hot water with low flow to washer, opened water valve to washer,cleared codes, ran self diagnostics, instructed customer on error messages, re- checked codes, no codes found, tested water flow to unit, unit operating as designed.; Job Cmpltd,
Near Hughson, CA 95326
Cruz
Job Details: 08/07/2018
WHIRLPOOL WASHER WTW8040DW4 Unit is displaying LF error code. I then installed new pre I’d parts (valve, service kit per service matter) into unit, calibrated and tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked, NO codes found as well no leaks, unit is working as designed
Near Oakdale, CA 95361
Cruz
Job Details: 08/07/2018
WHIRLPOOL WASHER WFW8740DW1 Installed new parts (pump water, switch wl latch) into unit. I then put unit into a diagnostic test mode it completed wash drain spin lock unlocked, ck for codes found none as well no leaks, unit is working as designed
Near Modesto, CA 95356
Cruz
Job Details: 08/07/2018
JENNAIR OVEN JJW3830DS02 replace cntrl panel, cntrl is not going into diagnostic, keys on pad are not responding. Ordering part cntrl panel per tl ; ordrng 1 W11232121 (CNRTL PANEL), Installed new part (cntrl panel) into unit. Tested unit in a bake cycle it heated fine, unit is working as designed,
Near Modesto, CA 95356
Cruz
Job Details: 08/07/2018
MAYTAG WASHER MVWB835DW2 UI is not working properly, start button is working has to hold button for a long time, wash time is fluctuating as well, ordering part UI for unit. ; ordrng 1 W11115285 (panel-cntl), Installed new part (panel cnrtl) into unit. I then put unit into a diagnostic test mode it completed wash drain spin lock and unlocked, ck for codes found none as well no leaks, unit is working as designed
Near Ceres, CA 95307
Cruz
Job Details: 08/07/2018
maytag refrigerator MFI2665XEM8 Unit has ice build up on evap cover and coils inside freezer compartment, ordering part motor harness for unit.; ordrng 1 WPW10276647 (motor-evap), Installed new part (motor evap] into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working fine.
Near Madera, CA 93638
Douglas
Job Details: 08/07/2018
whirlpool washer MVWC415EW1 Control not functioning well not let any cycle be selected removed and replaced control room calibration unit is now working properly;used 1 W11124822 (CNTRL)
Near Merced, CA 95340
Douglas
Job Details: 08/07/2018
kitchenaid refrigerator KRFF507EWH01 Unit has bad thermistors removed and replaced harness unit is cooling properly; used 1 W11033168 (HARNESS)
Near Turlock, CA 95382
Douglas
Job Details: 08/07/2018
whirlpool range WFE515S0ES Infinity switch to write front element no matter what is on high remove back panel fan switch to be burnt remove and replace switch unit is working properly; Job Cmpltd, used WP3149400 (SWITCH-INF)
Near Atwater, CA 95301
Douglas
Job Details: 08/07/2018
whirlpool washer MHW8200FC0 Customer states unit stopped and left clothes wet check for codes could not find any codes rain calibration unit ran through all eight steps with no issues found customer did not have soap concentration level set properly on unit unit was adding too much soap also found customer was not leaving door open after use causing unit to get stinky advised customer on proper use and care unit is working properly
Near Merced, CA 95348
Douglas
Job Details: 08/07/2018
kitchenaid dishwasher KDTE104DSS1 Unit leaking found door gasket was not sealing properly removed replaced gasket unit is no longer leaking; USED 1 W10300924V (GASKET)
Near Modesto, CA 95351
Cruz
Job Details: 08/07/2018
WHIRLPOOL REFRIGERATOR WRX735SDBM03 ice maker is not making ice, then removed bad ice maker and replaced with new ice maker from SP(w10882923), water filled mold, cooling and temps are working fine, cx ok repair; used 1 W10882923 (ICEMAKER)
Near Clovis, CA 93619
Ethan Shrum
Job Details: 08/07/2018
whirlpool washer WTW5000DW Upon arriving to customers home customer stated that the unit was not feeling all the way with water I did let customer know unfortunately this will not operate like her old unit I did put unit into diagnostics to check for any fault codes there was no Stored fault code inside of unit I did refer customer back to her use an care guide and I also instructed customer that she needs to separate her laundry test passed on unit job is complete;
Near Clovis, CA 93619
Ethan Shrum
Job Details: 08/07/2018
whirlpool washer WTW8500DC0 Upon arriving to the customers home put unit into diagnostics found there to be a few fault codes temperature fault, overload, connection from the main board to the UI needing to order user interface main control and new valve assembly; ordrng 1 W10812418 (cntrl-elec), 204.43(219.76), 1 W10838672 (console), 204.48(219.81), 1 W11165546 (Valve), Replace parts tested unit unit checks good no issues job is complete.
Near Sanger, CA 93657
Ethan Shrum
Job Details: 08/07/2018
whirlpol dishwasher KDFE104DBL5 On arriving to the customers home customer stated to units panel went out again tested power to panel panel was getting correct voltage needing to order new paneling control; ordrng 1 W10891665 (panel-cntl) and 1 W10909702 (cntrl-elec), Replace parts tested unit unit checks good no issues job is complete
Near Fresno, CA 93704
Ethan Shrum
Job Details: 08/07/2018
whirlpool washer WFW75HEFW0 Upon arriving to the customers home customer stated that the unit was just spinning on last cycle want to said one minute I put unit through quick wash and let unit finish it cycle unit checked out fine with no issues I did put unit into diagnostics before quickwash I had no stored fault codes unit checked out perfectly fine I did install pressure switch PW10448876 (SWITCH-WL) anyways job complete; Job Cmpltd,
Near Clovis, CA 93612
Ethan Shrum
Job Details: 08/07/2018
frigidaire refrigerator FFHT1621QW Replaced ice maker IM116000 (ICE MAKER ASSEMBLY) tested unit unit checks good job complete; Job Cmpltd,
Near Fresno, CA 93720
Ethan Shrum
Job Details: 08/07/2018
whirlpool refrigerator WRV986FDEM Upon arriving to the customers home customer stated that the unit was not cooling customer got old unit exchanged now his new unit not cooling either customer plugged unit and found unit not to cool neither customers inverter box is bad customer is contacting Lowe’s to get the unit exchanged job complete
Near Fresno, CA 93711
Ian
Job Details: 08/07/2018
whirlpool dryer WED4815EW1 Tech found unit has proper heat and fluctuations at all 3 temps. No failures in the machine found during visit. Advise customer that wall vent May need to be swept to encourage better airflow. Advised customer that long vent will reduce automatic cycle efficiency.
Near Fresno, CA 93702
Ian
Job Details: 08/07/2018
whirlpool washer WTW8900BC0 Tech found drain pump power connector was cut, and not supplying voltage to drain pump. Replaced power connector. Unit now drains and tests good.; Job Cmpltd
Near Fresno, CA 93711
Ian
Job Details: 08/07/2018
maytag dishwasher MDB8969SDM0 Tech found both rack adjuster is broken out of rails. Rails are also missing slide bearings. Need adjusters and rails for repair.; ordrng 1 W10740408 (adjuster L) and 1 W10740410 (adjuster R) and 1 W10752595 (track L) and 1 W10752596 (track R),Installed parts and tested unit. Unit now testing good with no leaks or damage to home.; Job Cmpltd
Near Fresno, CA 93711
Ian
Job Details: 08/07/2018
maytag washer MVWB835DC3 found control rear panel was not assembled. Reassembled control and tested unit in function test. Test passed on all functions and everything is working as intended. Ran unit on normal with mixed load provided by customer. Unit appears to be functioning correctly at time of visit, after control reassembly