Near Los Banos, CA 93635
Irvin
Job Details: 09/27/2018
frigidaire dishwasher FFBD2408NB10C NEW HOME DR HORTON, BUILDERS. Customer says unit not draining water, also leaks. The door seal has a depressed spot, replaced. The drain motor not moving water, replaced. Assembled and test DW, passed test no leaks, and drains. ; Job Complete.
Near Los Banos, CA 93635
Irvin
Job Details: 09/27/2018
WHIRLPOOL WASHER MVWX655DW0 Customer says the washer is not finishing cycles. Checked error codes. Found 2 codes, F0/E5- OFF BALANCE, F7/E1- SPIN BASKET FAULT.Cleared codes ran components test, in spin test the tub was slipping, and wobbly during spin. Unit needs:SUSPENSION, HIB AND WASH PLATE; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate) and 1 W11130362 (SUSPENSION ), Replaced components. Ran test check. Tested ok. Job complete.
Near Los Banos, CA 93635
Irvin
Job Details: 09/27/2018
WHIRLPOOL DISHWASHER WDF330PAHB1 The dispenser door will not close and stay closed. Found failed retained clip. Replaced dispenser WPW10671905 (DISPENSER) . Ran test cycle, opened at proper interval, all ops normal.
Near Los Banos, CA 93635
Irvin
Job Details: 09/27/2018
FRIGIDAIRE REFRIGERATOR FGSS2335TF0 The ice maker is not cycling. The unit is dead. Replaced the IM 241709804 (Icemaker), cycled and filled. All ops normal. ; Job Completed
Near Los Banos, CA 93635
Irvin
Job Details: 09/27/2018
maytag washer MVWC565FW1 The unit is not going into spin. Found the actuator failed. Replaced actuator, test for operation good; used 1 W10913953 (ACTUATOR)
Near Hilmar, CA 95324
Cruz
Job Details: 09/27/2018
WHIRLPOOL DRYER WED5800BW0 Inspected and tested unit. Found unit not heating, removed bottom panel and tested fuses found them to be good, tested element and found it to be bad, ck for voltage at wall outlet and found 245AC, ordering part element for unit. ; ordrng 1 WP3387747 (element),Installed new part element into unit. I then tested unit in a high heat cycle it heated fine, cx ok repair
Near Stevinson, CA 95374
Cruz
Job Details: 09/27/2018
whirlpool refrigerator WRF555SDFZ05 instruct to place veggies & fruits in bags and to set crisper humidity control to low setting, cx stated that there is condensation inside crispers and glass, look at sd pics, cx is going to call wp Corporation about getting unit replaced because of all the issues the unit is having. Installed new parts (motor, impeller, spacer) into unit. Tested cube and crushed ice at dispenser it’s working as designed, cx ok repair.
Near Patterson, CA 95363
Cruz
Job Details: 09/27/2018
KITCHENAID REFRIGERATOR KFXS25RYBL4 unit that icemaker is not making ice, i then removed ice bin and found ice bin to be filled with ice, I cycled ice maker it cycled water filled mold, tested bi metal thermostat in diagnostic testing 06 it passed, tested 03 for fans they all came on, customer stated that they had power outage a few days ago customer wanted tech to inspected unit, temps and cooling are working fine. Unit working as designed.
Near Manteca, CA 95337
William
Job Details: 09/27/2018
whirlpool refrigerator WRF757SDEM01 Replaced ice maker & water line heater, ran test 56, 57, 45, ice maker tested ok . Job Complete.
Near Riverbank, CA 95367
William
Job Details: 09/27/2018
WHIRLPOOL REFRIGERATOR WRX988SIBM03 ound unit shut down, cycled power to unit, tested thermistors in diagnostics mode, unit intermittently shutting down, only the lights work. Ordering control brds ; ordrng 1 W10843055 (cntrl-elec) and 1 W10848301 (cntrl-elec), Replace main control brd & ui brd, Checked all functions, unit operating as designed.
Near Modesto, CA 95351
William
Job Details: 09/27/2018
WHIRLPOOL REFRIGERATOR WZC5422DW00 Found unit outside with inner liner damaged at door gasket area, door gasket ripped off, sides & top dented sealed system burnt it , chassis at compresser mounting area crushed in, door hinges twisted. Trade partner ref# 772655336. Unit not repairable do to damage caused
Near Tracy, CA 95376
William
Job Details: 09/27/2018
whirlpool dishwasher WDF520PADM7 Installed top rack stop & rollers, top rack function operating as designed, instructed customer on cleaning filters. Used 2 W10888592 (Wheel)s WPW10082861 (STOP)
Near Riverside, CA 92505
Kevin
Job Details: 09/27/2018
MAYTAG WASHER MHW5100DW0 Unit has multiple issues. I found out of range thermistor giving error code for temp fault, I found door lock getting stuck in the locked position and unable to spring open, and found main control giving f01 error intermittently. Unit will need new thermistor, main control and door lock assy. Ordering parts. 1 W11029844 (cntrl-elec), 1 WPW10443885 (door lock), 1 WPW10467289 (sensor), Unit has multiple issues. I found out of range thermistor giving error code for temp fault, I found door lock getting stuck in the locked position and unable to spring open, and found main control giving f01 error intermittently. Unit will need new thermistor, main control and door lock assy. Removed and replaced main control, temp sensor, and door lock. Tested unit. All tests good.
Near Moreno Valley, CA 92555
Kevin
Job Details: 09/27/2018
MAYTAG WASHER MVWC565FW1 Customer concerned with cycle times. I tested washer. All tests normal. Instruct customer on cycle times and different conditions that can make cycle times longer. Customer also has hot water turned off, instruct customer to use tap cold temp setting only or unit will need hot water.
Near Yucaipa, CA 92399
Kevin
Job Details: 09/27/2018
maytag washer MVWC565FW1 Customer concerned with noise levels of washer. I tested unit with load. All sounds normal. Instruct customer on normal sound levels. All tests good.
Near Redlands, CA 92374
Kevin
Job Details: 09/27/2018
kitchenaid dishwasher KUDS02FRBL1 Door slamming down when customer opens door. Found broken links on left and right side. Removed and replaced link assys with link kit 8194001 (link). Tested unit. All tests good. ; Job Completed.
Near San Bernardino, CA 92404
Tyler
Job Details: 09/27/2018
maytag dryer MGDX655DW2 unit will not heat. Checked thermal fuse and cut off. Igniter glows but will not ignite. Removed and replaced new coils and radiant heat sensor Tested all works good at this time.
Near Claremont, CA 91711
Tyler
Job Details: 09/27/2018
WHIRLPOOL REFRIGERATOR WRF992FIFM00 Ice maker is not working. Found freezer temp is set too high causing little to no ice production. Cycled ice maker and filled all works good at this time. Set temp in freezer to -2 and reset filter light for customer. All works good at this time.
Near San Dimas, CA 91773
Tyler
Job Details: 09/27/2018
whirlpool refrigerator WRT518SZFM00 freezer door and refrigerator door not sitting properly and have gaps between the door seal and the cabinet. Removed and replaced spacers to space doors out so they can seal properly. Tested all works good at this time. Used 4 washers.
Near Montclair, CA 91763
Tyler
Job Details: 09/27/2018
maytag dryer MGDC215EW1 No heat and door handle broke. Ordering door handle and thermal fuse. Door handle is in stock at multiple coast locations please transfer.; ordrng 1 W10861225 (handle) and 1 WP3392519 (fuse-thrml), Removed and replaced door handle and thermal fuse. Tested all works good at this time.
Near Fontana, CA 92336
Tyler
Job Details: 09/27/2018
WHIRLPOOL OVEN RBS307PVS02 oven door is not shutting all the way found door hinges are bent causing the door to spring back. Replaced both hinges and door is still not closing all the way. Need to replace receivers.; ordrng 1 WP4455605 (hinge-recv) Removed and replaced hinges and receivers. Tested all works good at this time.
Near Covina, CA 91722
Stephen
Job Details: 09/27/2018
maytag washer MVWB880BW0 Found worn tub bearings, basket bushing worn, hub worn. Allow 2 hours. Long job. Needs bearing kit, basket, hub.; rqstng P&A on 1 W10549509 (basket) and 1 W10820039 (hub), Replaced bearing kit, basket hub. ( basket was hard to pull ). Cleaned bearing bore. Ran diagnostics- ok. Tested rinse & spin. Fills, agitates, drains, rinses,& spins properly. Advised to wait 24 hours for adhesive to dry, then run 2 clean cycles with affresh cleaner. Complete.; Job Complete.
Near El Monte, CA 91732
Stephen
Job Details: 09/27/2018
maytag dryer MGDB765FW0 No heat. Power to igniter. Found broken igniter. Replaced igniter. Dryer is tumbling, heating properly. Complete.; used 1 279311 (IGNITOR KIT & BRACKE)
Near Baldwin Park, CA 91706
Stephen
Job Details: 09/27/2018
MAYTAG WASHER MVWC565FW1 Found customer forced open lid ( couldn’t open ). Replaced lid lock, reinstalled lid strike. Ran diagnostics- no error codes. Ran calibration, auto test cycle- passed. Unsafe, improper electrical. Using extension cord, adaptor( not grounded )- shock, fire hazard. Advised to call licensed electrician. Fills, agitates, drains, rinses,& spins properly. Advised customer not to force lid open . Complete. Used W11162438 (CNTRL) W10838613 (LATCH) W10876600 (PUMP-WATER) W10913953 (Actuator)
Near Los Angeles, CA 90046
Isidore
Job Details: 09/27/2018
whirlpool washer WFW85HEFW1 Found f5e3 verified door lock not opening but closing constantly. Removed boot and old door latch, installed new door latch. Test washer operation ok at this time.; Job Complete.
Near Los Angeles, CA 91423
Isidore
Job Details: 09/27/2018
whirlpool dryer WGD94HEAW2 Found thermal fuse open wp3392519, removed top panel control panel and front panel removed and verified fuse open installed new fuse, reinstalled panels and test dryer operation ok at this time.; used 1 WP3392519 (THERMAL FUSE)
Near Los Angeles, CA 90049
Isidore
Job Details: 09/27/2018
MAYTAG WASHER PAV3360AW Tilt washer forward, removed rear access panel, drain hose, tub hose and old pump. Installed new drain pump, reinstalled hoses and panel test for leaks ok test washer operation ok at this time.; Job Complete.
Near Hesperia, CA 92345
Cesar
Job Details: 09/27/2018
WHIRLPOOL REFRIGERATOR WRS325FDAM04 Found freezer and refrigerator light flickering. Ordering both light assemblies. ; ordrng 1 WPW10515057 (light) and 1 WPW10515058 (light), Replaced light tested good ; Job Complete.
Near Adelanto, CA 92301
Cesar
Job Details: 09/27/2018
maytag washer MVWC565FW1 Not advancing not spinning tested unit found failed latch unit attempted to latch but it’s not able to causing unit not to advance replaced failed latch all checked good ; used 1 W10838613 (LATCH)
Near Barstow, CA 92311
Cesar
Job Details: 09/27/2018
ge dishwasher GDF640HGM0WW not draining checked unit found pump trying to run but not spinning removed pump ran it on the ground and it ran reinstalled it and pump now spins could not find a reason for pump not turning before. If problem comes back recommend pump be replaced ; Job Complete.
Near Apple Valley, CA 92308
Cesar
Job Details: 09/27/2018
whirlpool range WFG515S0ES1 Upper door trim broken caused handle to fall off replaced failed trim reinstalled handle unit checked good ; Job Complete. Used WPW10310922 (TRIM-VENT)
Near El Monte, CA 91732
Francisco
Job Details: 09/27/2018
whirlpool refrigerator WRS588FIHV00 Customer stated unit is freezing some of his food and he also has frost build up on diffuser. Inspected return duct it is clear and evaporator fan was working ok. As I tested diffuser noticed a clicking noise that is abnormal coming from diffuser. Ordering parts to complete repair.; ordrng 1 W10316760 (thermistor) and 1 W11164593 (DIFFUSER ), Removed and replaced parts listed added silicone to connections. Asked cx to monitor temp and report any issues. Cx expresses they are unsatisfied about having to repair an appliance they have just purchased.; Job Completed.
Near San Marino, CA 91108
Francisco
Job Details: 09/27/2018
whirlpool refrigerator KFCS22EVMS8 Removed and replaced part listed W11177238 (MULLION RAIL), tested ops unit working as intended
Near Pasadena, CA 91106
Francisco
Job Details: 09/27/2018
WHIRLPOOL DISHWASHER KDTE204EPA4 Removed and replaced parts listed tested ops and unit is working as intended at this moment asked cx to monitor a few cycles and report any issues.Sr#7722878679; Job Complete.
Near Monrovia, CA 91016
Bryan Dunn-Wilson
Job Details: 09/27/2018
whirlpool washer WFW7590FW0 Dispenser leaking even when not in use. Ordering soap dispenser assembly and handle. Did not reschedule due to part availability. ; ordrng 1 W10575334 (disp.drawer assy) and 1 W11223724 (HANDLE), Removed and replaced dispenser. Filled with detergent no leak found. Unit is now functioning as designed. No dents dings or scratches caused by tech. ; Job Complete.
Near Monrovia, CA 91016
Bryan Dunn-Wilson
Job Details: 09/27/2018
WHIRLPOOL DRYER WGD7590FW0 Unit is rattling when in use. Removed front panel noise is coming from back wheels. Unit needs a repair kit. Ordering a dryer repair kit; ordering 1 4392067 (dryer repair kit), Ran unit unit sounds normal. Found vent is rattling. Held down vent. Vent stopped making noise informed customer vent is what was causing issue. No problems with unit.
Near Arcadia, CA 91007
Bryan Dunn-Wilson
Job Details: 09/27/2018
whirlpool refrigerator WRT541SZDW00 tates water is still leaking onto top shelf. Inspected air return. Found no ice build up on any styrofoam no ice build up in freezer. Foam is still wet. Dripping is from foam drying out. Found no ice to cause water dripping. Drains are clear. Told cx to call if dripping doesn’t stop
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details: 09/27/2018
WHIRLPOOL WASHER WTW8000DW0 Upon arrivL cx states washer is not working...... ran diagnostics. Got error codes loss of power and off balance load. Ran diagnostics tests. Unit functioned as designed. Calibrated and tested again. Found no problems. Cx then stated smelling a burning smell and and 7nit turned off Sheila in wash. Removed top panels found no signs of burning any where. Removed back panel inspected ted wire harness found no signs of burning. Instructed cx on proper load techniques cx wanted me to stand there for. Whole cycle explained to cx I could not wait.
Near Los Angeles, CA 91352
Bryan Dunn-Wilson
Job Details: 09/27/2018
kitchenaid refrigerator KFCP22EXMP4 Cx states hot after is coming from dispenser. Cx states she fills up bottles of water and after the 2nd or third one water begins to heat from dispenser. Explained to cx that there is only a 16 ounce water tank Nd after she uses that water it refills with water from supply. Only way water can come out hot is if it’s connected to a hot water supply. Cx became irate telling me she spoke with another company and they said it’s a problem with the fridge. I explained to cx that there was nothing inside of unit that will change the temperature of the water. I called techline to ensure there was nothing. Techline said that if water is coming from dispenser hot it’s because it’s hooked up to a hot water supply and she empties the water tank when filling the bottles of water and it’s takes tank hours to cool Cx still isn’t happy
Near Simi Valley, CA 93065
Aaron
Job Details: 09/27/2018
whirlpool refrigerator WRS325FDAM01 Replaced the light in both sections and icemaker , reset tested ops nml unit is working as designed
Near Simi Valley, CA 93065
Aaron
Job Details: 09/27/2018
whirlpool refrigerator WRS588FIHV00 Freezer was at 0° temperature Fahrenheit The fresh food section was inconsistent in the upper sections it was about 34°F in the middle to lower section it was about 38°F so what I did find was the set up for the deli cheese drawer was up to high recent air all the drawers and pantries to where the manufacturer wants them put allowed to weeks for the unit to normalize with all your food there to see how that works operating normal other than that; Job Complete
Near Thousand Oaks, CA 91360
Aaron
Job Details: 09/27/2018
KITCHENAID REFRIGERATOR KFIV29PCMS03 Checked unit temps 48°F in the fresh food section and -5° in the freezer section, checked fresh food evaporator for a frozen up evaporator, nope , asked if power outages have happened recently he said yes, turned power off to the refrigerator reset the unit tested unit started cooling in the freezer oddly it’s suppose to start in the fresh food section called tech line tested the fresh food fan it works in test 3 , test 4 went through that test in when the fresh food evaporator section was on unit did cool correct techline advised to replace controls in front est to replace the controls 479.76 mr approved the est Parts 227.68 tax 17.08 trip 115.00 labor 120.00 totaling 479.76; ordrng 1 W10759802 (cntrl-elec), Replaced the main board and touch control tested unit started cooling in the fresh food section operations normal.
Near Oxnard, CA 93033
Aaron
Job Details: 09/27/2018
whirlpool refrigerator WRX735SDBM00 Needs 2 call count Unit fill tube for the icemaker has a hole in it needs a water valve and icemaker as well ordered parts ; ordrng 1 67006317 (tube-water) and 1 W10882923 (icemaker) and 1 WPW10349187 (valve), Replace the water tube to the icemaker and icemaker valve tested operations unit is working as designed their unit will fill up with ice with no leaks up top; Job Complete.
Near Topanga, CA 90290
Jesus
Job Details: 09/27/2018
WHIRLPOOL OVEN JJW9827DDP customer cancelled. Talked to customer and he needed the dial
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 09/27/2018
maytag washer MHW3505FW1 Customer states that unit is stopping mid cycle. Checked unit and ran diagnostics. Removed back cover and tested the pressure hose. Tested the pressure switch and replaced it. Also checked the drain pump per tech sheet overflow condition. Ran diagnostics and reran diagnostics passed. Unit is working as design.F8-E3. Overflow condition F3-E1. Water level system error; Job complete
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 09/27/2018
WHIRLPOOL WASHER MHW3505FW1 Customer states that unit is not completing cycle. Checked unit and ran diagnostics no error codes found. Removed back cover and ran drain cycle. The drain cycle was making a loud noise and not draining properly. Replaced drain pump and pressure switch. Ran diagnostics and passed. Unit is now working as designed.
Near Oxnard, CA 93036
James
Job Details: 09/27/2018
whirlpool refrigerator WRT541SZDW00 Customer states that unit has condensation build up on freezer door. Checked unit and found some condensation on center mullion. Disconnected condenser fan and center mullion started to heat. Also found the freezer door gasket hanging. Sealed the liner on both compartments. Ordered part.KathySr#7722872200; ordrng 1 LW10646225 (dor-fip), used 1 WP482338 (ADHESIVE)
Near Oxnard, CA 93030
James
Job Details: 09/27/2018
kitchenaid refrigerator KRFF507ESS01 Customer states that unit is not cooling. Checked unit and found the evaporator iced over. Customer will unit defrosted by the time I go back and service unit. Removed drawers and evap cover. Remover thermistor and installed new. Assembled unit and tested. Unit is now woking as designed
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 09/27/2018
WHIRLPOOL DRYER WET4027HW0 dryer not working. Checked unit and found faulty connection on terminal block. Adjusted and tested ok.
Near Ventura, CA 93003
Hector Zuleta
Job Details: 09/27/2018
kitchenaid dishwasher KUDS35FXSS9 Dishwasher leaking on the lower corners, found worn out door gasket. Ordered gasket; ordrng 1 W10300924V (door seal), Replaced door seal. Tested for leaks. Tested ok.
Near Oxnard, CA 93030
Hector Zuleta
Job Details: 09/27/2018
kitchenaid refrigerator KRMF706EBS01 water sitting under the crisper. Checked unit and found iced up drain hole. Manually defrosted. Tested ok.
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 09/27/2018
maytag dryer MGDC215EW2 Dryer making noises. Disassembled dryer and tights all panels. Tested ok. Job Complete.
Near Los Angeles, CA 91406
Michael
Job Details: 09/27/2018
WHIRLPOOL DRYER WGD8540FW0 Unit gets power but will not start diagnosed bad main control W108754879; ordrng 1 W10875487 (cntrl-elec) Removed and installed new control. Unit ops starts spinning. Unit heats and ops as intended with no issues. Job complete.
Near Los Angeles, CA 91344
Michael
Job Details: 09/27/2018
maytag dryer MGDC215EW2 Customer instruct, customer was concerned with dark spot inside unit. Tech observed normal wear on inlet grating due to heat cycles. Unit ops as intended with no issues job complete.
Near Los Angeles, CA 91342
Michael
Job Details: 09/27/2018
WHIRLPOOL DRYER WHD5090GW Customer states unit is not drying. Have power to control. Verified 220v power at wall plug is good. No model / serial sticker on unit.R1 Documented with Assurance. No service was performed to unit; Job Complete.
Near Los Angeles, CA 91307
Kenneth
Job Details: 09/27/2018
whirlpool refrigerator WRS325FDAM04 Found unit not cooling properly. And making growling noise due to bad diffuser. Diffuser willl open and close and open and close and just constantly doing that. Ordering diffuser; ordrng 1 W11164593 (DIFFUSER), Installed diffuser and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician. ; Job Complete.
Near Lancaster, CA 93534
Patrick
Job Details: 09/27/2018
whirlpool refrigerator ED2KVEXVQ01 Found the unit having a noise issue. Heard the noise when I arrived. It’s coming from the back. The condenser fan motor is bad. Needs new fan motor. 1 W10124096 (fan,motor), Removed and replaced fan. Tested unit. All ops checked good.
Near Palmdale, CA 93552
Patrick
Job Details: 09/27/2018
whirlpool refrigerator WRT314TFDW00 Found unit no cool and hiss coming from the back. Cap tube and condenser leaking. Not sealed properly. customer was on vacation and not sure how long system has been open. Need to order compressor and condenser; ordrng 1 482801 (mount-tray) and 1 WPW10219348 (condenser) and 1 WPW10507886 (compressor), Removed and replaced parts. Vacuumed and recharged. Tested unit. All ops checked good ; Job complete.
Near Littlerock, CA 93543
Patrick
Job Details: 09/27/2018
AMANA DRYER NED4655EW1 Found bad timer. Running heat too long causing the fuse to blow. Needs timer. ordrng 1 W10857612 (timer) and 1 WP3392519 (fuse-thrml), Removed and replaced parts still not working properly. Thermal cut off bad. Removed and replaced tested unit dryer works properly. Customer needs chimney sweep for dryer vent cleaning ; used 1 279769 (THERMAL CUTOFF)
Near Palmdale, CA 93550
Patrick
Job Details: 09/27/2018
whirlpool refrigerator WRS325SDHZ00 Found the customer unable to remove the filter from the house. Piece of the housing popped off so the guide doesn’t pull the filter out of housing. Fixed housing and now the filter comes out properly; Job Complete.
Near Glendale, CA 91202
Raymond
Job Details: 09/27/2018
kitchenaid dishwasher KDTM354ESS3 Upon arrival water was left over and dishes are dirty when washing. Found hard water deposits on dishes but all ops are fine no codes. Instructed customer on proper use and care of unit, also discussed detergent and alternative product use as well.
Near Burbank, CA 91505
Raymond
Job Details: 09/27/2018
WHIRLPOOL REFRIGERATOR WRT519SZDM01 Upon arrival found food freezing. Inspected and found FC at -20F and RC at 0F. Found broken wire inside cabinet for thermistor. no repair available. ; Job Complete.
Near Burbank, CA 91506
Raymond
Job Details: 09/27/2018
whirlpool microwave RR-700 Upon arrival customer wanted unit checked for proper operations and no microwave leak. Inspected and found unit heating and cycling at proper intervals. Unit functions as designed. Found no microwave leaks.
Near Santa Clarita, CA 91350
Raymond
Job Details: 09/27/2018
WHIRLPOOL REFRIGERATOR WRS325SDHZ01 Upon arrival unit was making a loud constant noise. Inspected and found temps set to max for both compartments causing unit to have long defrost times. Set to recommended settings and removed some frost from fan area. Unit quoted down. Instructed customer on proper use and care of unit.; Job Completed.
Near Canyon Country, CA 91351
Raymond
Job Details: 09/27/2018
kitchenaid cooktop KFGD500EBS00 Upon arrival customer had same complaint of LF burner with long ignition time. Need to replace DSI Harness and spark module, Replaced burner cap. Tested unit. Delay on burner even longer now. Verified that all means have been exhausted for repair, unit being sent for product review. Customer also stated lower oven not heating properly as well. Did not diagnose due to product review.; Job Complete.
Near Santa Clarita, CA 91351
Raymond
Job Details: 09/27/2018
maytag washer MVWB725BW0 Upon arrival unit not working properly. Says unit starts to fill then shuts off. Found long fill code. Inspected and found loose connection at water valve. Secured connections and tested unit. Unit functions as designed.; Job complete.
Near Frazier Park, CA 93225
Billy J.
Job Details: 09/27/2018
maytag dryer MDG5500AWW Upon arrival removed and replaced all parts listed retested just glowed uninstalled gas line customer has no gas refereed her to gas company job complete; used 1 IGNITER (IGNITER)
Near Santa Clarita, CA 91321
Billy J.
Job Details: 09/27/2018
WHIRLPOOL WASHER WTW5000DW1 Customer states unit is making noise no error codes on machine went thru automatic diognosis and could barley hear it sounded like its coming from motor or gearcase impossible to tell will order motor and replace gearcase cam and motor possible gearcase bad as well out of box ; ordrng 1 WPW10006487 (motor-drve), upon arrival removed and replaced all parts listed recalibrated and retested unit now operates as desighned job complete
Near Santa Clarita, CA 91351
Billy J.
Job Details: 09/27/2018
whirlpool microwave WMH53520CS6 Customer states unit does not work sometimes tested unit and worked everytime I asked customer when unit would not work if it stated door or anything she stated she did not know homed out door switches. They test good removed and replaced door switches and interlocks retested job complete; used 1 W10727360 (MICROSWITCH)
Near Santa Maria, CA 93458
James
Job Details: 09/27/2018
whirlpool dishwasher WDT720PADM2 Customer stated unit not drying enough. Tested heater. Heater pulled 7 amps. Found rinse aid completely empty. Instructed customer on importance of rinse aid and referred back to care manual. Customer stated unit had large crack in tub but after inspection crack was just plastic seam line inside unit. No crack present. Unit is functioning properly. No dents, dings, or blemishes on or around unit caused by tech.
Near Nipomo, CA 93444
James
Job Details: 09/27/2018
JENNAIR OVEN JMW2430WS03 Replaced harness wire and tested microwave and oven. Both operating with no errors. No dents, dings, or blemishes on or around unit caused by tech. ; Job Complete.
Near Oceano, CA 93445
James
Job Details: 09/27/2018
kitchenaid refrigerator KRSF505EWH00 Replaced thermistor and fan scroll. No dents, dings, or blemishes on or around unit caused by tech.
Near Arroyo Grande, CA 93420
James
Job Details: 09/27/2018
maytag refrigerator MFI2269FRZ02 Replaced slides on drawer and replaced filter.
Near Arroyo Grande, CA 93420
James
Job Details: 09/27/2018
MAYTAG WASHER MVWB850YW0 Replaced bearing and tested unit. Unit now functioning as intended. No dents, dings, or blemishes on or around unit caused by tech. ; Job completed.
Near Cambria, CA 93428
George
Job Details: 09/27/2018
whirlpool dishwasher WDF520PADB7 Found dishwasher not draining replaced drain pump W10876537 (PUMP-DRAIN) testing ok complete. No dents or dings cause by tech.; Job Complete.
Near Paso Robles, CA 93446
George
Job Details: 09/27/2018
frigidaire refrigerator LFHB2741PFAA Found refrigerator not making ice found fill tube plug replaced gaskets retested check out ok complete. No dents or dings cause by tech. Job Complete.
Near Paso Robles, CA 93446
George
Job Details: 09/27/2018
FRIGIDAIRE REFRIGERATOR LFHB2741PFBA Found refrigerator interface control partial settings number dim and dispenser has a delay on dispensing . Replaced interface control and module testing ok complete. No dents or dings cause by tech.; Job Complete.
Near Paso Robles, CA 93446
George
Job Details: 09/27/2018
whirlpool dryer WGD7000DW1 Found dryer door Handle cracked replaced Handle W10861225 (HANDLE) retested check out ok complete. No dents or dings cause by tech.; Job Complete.
Near Paso Robles, CA 93446
George
Job Details: 09/27/2018
BOSCH REFRIGERATOR B22CT80SNS01 Found refrigerator Miller center bracket broken need to replace ok to order part having trouble getting part number . Office to let customer now wen part in.; ordrng 1 CENTERMOLLER BRACKET Installed part tested check out ok complete. No dents or dings cause by tech.; Job Completed.
Near Arvin, CA 93203
Dane
Job Details: 09/27/2018
whirlpool refrigerator WRF555SDFZ06 Upon arrival unit was not making ice. Found icemaker stuck in the middle of harvest and would not advance. Removed and replaced ice maker WPW10300024 (ICEMAKER) and tested unit. Unit functions normal now.
Near Lamont, CA 93241
Dane
Job Details: 09/27/2018
roper washer RTW4516FW Upon arrival of the unit would not turn on. Was getting voltage to control but it would not activate. Removed and replaced control and tested unit. Unit would not lock after control was replaced. Remove and replace lid lock and tested unit. Unit functions normal now; Job Complete. Used W10838613 (LATCH) W11170318 (cntrl)
Near Bakersfield, CA 93306
Dane
Job Details: 09/27/2018
KITCHENAID REFRIGERATOR KSF26C4XYW03 Upon arrival the unit was not cooling. Found the defrost by middle open. Removed and replaced by middle and tested unit. Unit functions normal now; used 1 WPW10225581 (BIMETL-DEF)
Near Delano, CA 93215
Erick
Job Details: 09/27/2018
MAYTAG WASHER MVWX655DW Cycled unit through tests cycle and found it with shifter fault causing it not to spin. Tested shifter and found bad trac on it. Repalced shifter. Retested it and it passed all tests with no errors. Job domp; used 1 W10913953 (ACTUATOR)
Near Visalia, CA 93292
Erick
Job Details: 09/27/2018
whirlpool refrigerator WRS325FDAM Upon arrival found both compartment lights not working. Ice maker not filling to correct amount. Replaced ice maker and light. Units lights are now working. Ice maker cycled and filled with no errors. Ice maker dispense both types of ice. Job complete
Near Ivanhoe, CA 93235
Erick
Job Details: 09/27/2018
frigidaire refrigerator LFHB2751TF Found air water leaking air causing unit to freeze veggies and per cool in rc. Replaced air tower and reinstalled all shelving. Retested unit snd unit is no longer leaking air. Unit is cooling to correct temp.
Near Visalia, CA 93291
Erick
Job Details: 09/27/2018
frigidaire refrigerator FFHB2750TD ok temp on unit upon arrival and found fridge at 66 degrees and fc at 60degrees.Inspected compressor and found it really hot windings are out range. Unit will need new compressor. Panel is not responding correctly or put unit into diagnostics cannot test damper. All 3 parts will need to be repalce,d; ordrng 1 242047603 (dryer-filter) and 1 5303918411 (compressor kit) Installed new parts on unit. PULLED VACUUM, recharged system,inspected for leaks and found none. Unit is now cooling in both sections. Job complete
Near Visalia, CA 93291
Erick
Job Details: 09/27/2018
amana washer NTW4516FW1 Found unt with fill error causing it not to do ace in wash, Found and connector on cold valve causing it not to fill. Repaired connector. Retested it and unit passed all tests with no errrors. Job complete.
Near Visalia, CA 93277
Erick
Job Details: 09/27/2018
ge refrigerator GSE25HGHBB Found pin hole in water line to ice maker causing it not to make ice. Removed pin hole for water tube. Used fitting to connector water tube. Retested unit and units water line no longer has leaks and ice maker cycled and filled, unit tested normal ops. Job Completed.
Near Tulare, CA 93274
Enrique
Job Details: 09/27/2018
MAYTAG DRYER MEDX655DW1 The push to start switch not working . I found the switch fell inside the console . I reinstalled the switch . Tested the unit . All functions checked normal .; Job Complete
Near Tulare, CA 93274
Enrique
Job Details: 09/27/2018
whirlpool dishwasher WDF520PADW7 Dishes not drying . I diagnosed the unit , no error codes . Ran a calibration test . All the components checked normal . I instructed the customer to use rinse aid/heat dry . The customer needed instructions . No leaks
Near Visalia, CA 93277
Enrique
Job Details: 09/27/2018
WHIRLPOOL REFRIGERATOR WRF535SMBM00 Inspected whirlpool refrigerator RC left door mullion broke from the door liner . I will need to replace the left door and mullion . ; ordrng 1 13107881SQ (dor-fip ss) and 1 WP12722803AP (rail-mulln), Replaced the rc left door and mullion rail . All functions checked normal at time of service . No leaks .
Near Sanger, CA 93657
Timothy
Job Details: 09/27/2018
whirlpool washer MVWB765FW2 Unit showing a 3-2 (inlet temperature) 0-4 (spin limited by water temperature) 0-3 (overload). Found the water valve had a bad sensor. Replaced 1 W11165546/valve and tested. Unit checks ok.; Job Completed.
Near Clovis, CA 93619
Ian
Job Details: 09/27/2018
whirlpool dishwasher WDF330PAHS2 Found all mechanical functions working at time of visit. Customer states that door was creaking loudly initially, but after placing a service call noise dissipated completely. Check determined that the noise was likely just from the short break in time For the door springs. Slightly adjusted bushings for better closure. Unit tests good. Job Completed.
Near Fresno, CA 93727
Ian
Job Details: 09/27/2018
WHIRLPOOL REFRIGERATOR WRX986SIHZ00 By customer description the frost reformed in a span of two days. This signifies a defective defrost thermostat as defrost heater components are all working. Need to order thermostat for repair.; ordrng 1 WPW10514110 (THERMOSTAT) Defrosted unit and installed parts. Unit now tests good. Advised customer that unit may take up to 24 hours to return to normal operating temperatures.
Near Fresno, CA 93702
Ian
Job Details: 09/27/2018
whirlpool washer WTW4616FW1 Tech found unit had no error codes stored, Removed and replaced suspension. Ran high speed spin test and unit has no excessive vibration. Ran diagnostics verification cycle. No failures. Unit is functioning as intended. Customers last load was twisted and attached to each other and balled up. This is due to bra hook grabbing lace edge of towel and other loose fibers. This will cause an imbalance. Feet are also very slick on the floor and causing a loss of traction. Advise customer that underneath unit needs to be cleaned to give the unit enough traction to stay in place.; Job Complete.
Near Fresno, CA 93701
Chris
Job Details: 09/27/2018
FRIGIDAIRE REFRIGERATOR FFHB2750TS3 Upon arrival found icemaker making ice and coil has a good frost pattern temperatures work should be also temperature in refrigerator is good. Found evap fan Motor was not running in freezer compartment. Old motor Out make sure you have proper connection it is now running. Also noticed freezer door was not shutting all the way which at times would make it so the fan does not run therefore having cooling issues in freezer. Having customer Watch temperature in freezer in a few hours if still an issue will need to do a sealed system will need to order a heat exchanger though. Other parts are needed from previous technician diagnostic; Job Complete.
Near Fresno, CA 93710
Chris
Job Details: 09/27/2018
WHIRLPOOL DISHWASHER WDF520PADB7 I went to replace console and noticed numerous other problems doorlatch is not engaging and also buttons that engage the start and also the drain are not functioning. Also could not enter dishwasher into diagnostics Power was dropping out when I go to start cycle or enter diagnostics. Ordering parts listed to complete repair. When parts come in Will come back and install; ordrng 1 W10849355 (button) and 1 W10906426 (cntrl-elec) and 1 WPW10653840 (door latch), On return visit replace control board and door latch and also Defective buttons. Cycled washer on all functions test normal. Job complete
Near Fresno, CA 93720
Chris
Job Details: 09/27/2018
bosch dishwasher SHP865WF5N 10 Customers issue is that dishwasher will not drain. Upon arrival I found water standing in the bottom of the dishwasher. They had E- 28 code. Also found washer to be in between a cycle it seemed. I reset power to the dishwasher found some debris in the drain line clear that out. Dishwasher completely drained out and started filling With water like it should. Cancel that cycle dishwasher went into a drain as designed. Having customer run a cycle to make sure completed drains like it should. All functions tested good at this time. Job complete.
Near Fresno, CA 93720
Chris
Job Details: 09/27/2018
WHIRLPOOL DISHWASHER WDF520PADM3 Customer states dishes were not getting clean and also The detergent pod but just sit on the bottom. I answered washer into diagnostics received an F4-E3 Error code Dealing with wash motor. Found wash mother to not be functioning at all. Removed and replaced all functions test normal dishwasher is now functioning like it should. Informed customer to have a licensed plumber come out that the vent pipe is plugged up and needs to be replaced so it can drain properly in the future. Job completed.
Near Clovis, CA 93619
Chris
Job Details: 09/27/2018
whirlpool refrigerator WRX988SIBM01 After being out here previously it was a no cool there is no way to determine if the icemaker was working or not due to it being warm.Anyways on today’s visit entered refrigerator in the diagnostics Ran test 56 found icemaker is timed out. I then ran test 59 could not get motor to rotate. Proceeded to replace icemaker then ran all my test again Plus a fill test. Icemaker is functioning like it should know everything else checks out good also. Job completed