Near Lemoore, CA 93245
Enrique
Job Details: 08/15/2018
WHIRLPOOL DRYER WED8100BW0 Dryer lint caught on fire . I found the heater element is shorted , broken heating coils . ; ordrng 1 279973 (cutoff-tml) and 1 WP8544772 (element) and 1 WP8557403 (thrmst-fix), Replaced the element, thermostat-fix and thermal cut off . All functions checked normal at time of service .
Near Visalia, CA 93277
Enrique
Job Details: 08/15/2018
WHIRLPOOL FREEZER WRT311FZDB00 Both compartments not cooling . I found the start device was not working ( making a clicking noise . I replaced the start device , truck stock . The compressor kicked on . All functions checked normal at time of service . No leaks . ; used 1 WPW10448874 (START-DEV)
Near Fresno, CA 93725
Timothy
Job Details: 08/15/2018
KITCHENAID REFRIGERATOR KRMF706ESS01 Inspected unit and found the RC evaporator is frosted over. Checked Whirlpools SERVICE MATTERS website and found SP#W11092686C. Unit needs to be defrosted to check the position of the evaporator thermistor. Ordering extra screws to place in the top of the evaporator cover.; ordrng 1 W11087438 (motor-evap) and 2 WP67006908 (screw)s,Unit was COMPLETELY defrosted by the customer. Removed old part. Followed TSP#W11092686C for the following tasks. Placed evaporator thermistor firmly in the correct position. Moved suction line so evaporator cover seals correctly. Reset RH door which was sprung. Installed parts. Tested unit . Unit cooling.
Near Fresno, CA 93706
Timothy
Job Details: 08/15/2018
maytag washer MVWB765FW1 Unit showing 8-1,3-2,7-8,0-4,2-1 codes. Unit has a good water supply but the valves hum and do not let the water pass. Unit needs new valves.; ordrng 1 W11172234 (DISPENSER ), Installed dispenser. Tested unit. Unit checks ok.
Near Fresno, CA 93722
Ian
Job Details: 08/15/2018
tappan oven TEF351EWP found EOC shorted. Need to EOC and black overlay for repair.; ordrng 1 316419141 (overlay) and 1 316557115 (clock/timer), Tech installed parts and tested unit. Unit now tests good.; Job Cmpltd
Near Fresno, CA 93705
Ian
Job Details: 08/15/2018
MAYTAG WASHER MVWB880BW0 Tech found unit has blown bearing, and weeks suspension. Need to replace suspension and bearing for repair.; ordrng 1 W10435302 (bearing) and 1 W10440786 (suspension), Installed parts. Advised customer to allow seal glue to dry for two hours before first use.
Near Fresno, CA 93706
Ian
Job Details: 08/15/2018
MAYTAG WASHER MVWX655DW1 Washer would not function. On arrival found Washer unplugged. Power washer on it automatically Started trying to drain. Was able to put washer back to normal operations. Entered it into diagnostics received F5-E2 error code. Found latch to be defective. Replaced with new one W10838613 then ran system test. Everything checked out good. Job complete.
Near Sanger, CA 93657
Ian
Job Details: 08/15/2018
frigidaire refrigerator Same symptoms, different issue. Tech ran water valve test for icemaker and found no water dispensing into tray. Found icemaker fill tube clogged with ice. Deiced fill tube area and tested. Unit now tests good.
Near Fresno, CA 93702
Ian
Job Details: 08/15/2018
WHIRLPOOL WASHER WTW8900BC0 Same symptoms, different issue. Tech found unit had debris stuck in tub to drain hose. Cleared debris and unit now tests good.
Near Fresno, CA 93702
Ian
Job Details: 08/15/2018
WHIRLPOOL DRYER WGD8900BC0 Customer states steam functions do not work. Found a steam nozzle and filter clogged. Removed the clog and unit now tests good in steam cycles.
Near Shaver Lake, CA 93664
Ethan Shrum
Job Details: 08/15/2018
whirlpool washer WFW5090GW On arriving to customers home customer stated that the unit was shaking really bad found shipping box were still in unit remove shipping box tested unit unit checks good job complete
Near Shaver Lake, CA 93664
Bill
Job Details: 08/15/2018
WHIRLPOOL WASHER WFW5090GW On arriving to customers home customer stated that the unit was shaking really bad found shipping box were still in unit remove shipping box tested unit unit checks good job complete
Near Fresno, CA 93720
Chris
Job Details: 08/15/2018
MAYTAG WASHER MVWB850YW0 Washer would not drain or spin. connected the drain hose in the water supply hoses and reconnected power so I could diagnose washer. Received a F 70 code and also a F 32 code. Then ran to systems test everything was functioning besides drain pump. I gave customer a quote for new drain pump which is Part#WPW10409079 Customer said she wants to sleep on it and will contact the office tomorrow with the decision.
Near Fresno, CA 93711
Chris
Job Details: 08/15/2018
WHIRLPOOL REFRIGERATOR Every time they would go to use water dispenser water would leak at the top left door of refrigerator. Upon arrival found that fill tube connector was leaking water. Pulled connector off found hairline crack on water fill tube. Cut off a quarter-inch Of the plastic tubing that was cracked Then reconnected both waterlines together with Fitting. Tested water through dispenser no longer leaking . Job complete
Near Fresno, CA 93706
Chris
Job Details: 08/15/2018
MAYTAG WASHER MVWC565FW1 Customer had concerns about washer not filling up properly with water. Also was hearing a weird noise when it would agitate.Upon arrival I entered washer into diagnostics received F0- E4 and also F8-E3 code. Cleared codes and ran a test noticed water was pouring in kind of slow. I turned the water off took hoses off and remove some sand build up in the screens . Also found agitator to be loose. So I tightened it up.Also noticed washer was not sitting level so I adjusted feet so it Was sitting level. Then calibrated unit and ran through another test instructed customer on proper function and loading procedure. Everything checks out good now.
Near Fresno, CA 93727
Chris
Job Details: 08/15/2018
WHIRLPOOL DRYER MEDX655DW Upon arrival and after talking with customer at front door he declined service did not want to pay for me to diagnose dryer. Told him he could try calling whirlpool for extended warranty.
Near Fresno, CA 93727
Chris
Job Details: 08/15/2018
WHIRLPOOL DISHWASHER WDTA50SAHZ0 On return visit customer had extension cord that they just purchased sitting on top of counter. I told him previously they needed to have the proper cord installed which they didn’t. I went ahead and plug in the new cord that I bought. Could not enter dishwasher and diagnostics could not get it to do anything. Due to Whoever did the install and electrical And also the plumbing it Not to whirlpool standards. Came to the conclusion from previous visit went and saw cord was melted that it most likely took out the control board and most likely the consul too. Called Whirlpool tech line spoke with Joel Got sr#722706700. He agreed with me due to how it was installed in most likely shorted everything out.
Near Fresno, CA 93710
Chris
Job Details: 08/15/2018
MAYTAG DRYER MEDB855DC3 Customers issue is that dryer would not heat all other functions were good though. Pulled back panel off checked all my switches with my meter found thermal cut off to be defective. Replaced with new one 279973, powered unit on. Dryer is now heating and functioning properly. Job complete.
Near Clovis, CA 93611
Chris
Job Details: 08/15/2018
FRIGIDAIRE DISHWASHER FFBD2406NB9B Customers issue is that dishwasher door will not latch. Also door was making a loud popping sound. I found Plastic latch was Was broken also I tried to make adjustments to the spring and latch assembly springs are worn out causing popping sound. Ordering parts listed Scheduled appointment for Tuesday the 14th ; ordrng 1 154325201 (linkage) and 1 154430501 (spring,door) and 1 5304500348 (latch assembly), On return visit I replaced defective latch assembly also spring and linkage On dishwasher Door now latches and seals properly.All functions check out Good.
Near Fresno, CA 93726
Chris
Job Details: 08/15/2018
FRIGIDARE WASHER FFLE1011MW0 , Customers issue is that wash machine would not spin or agitate. Upon arrival cycled on washer sounded like the basket was not seated Correctly therefore would not agitator spin. I proceeded to pull unit apart I removed wash ring ,Wash play and also inner basket. I Then reinstall basket made sure it Was properly seated and was torqued down to a Frigidaire specs. Then reinstalled wash plate and wash ring.Cycled unit back on everything tested good washer is now functioning like it should. Job complete.
Near Kerman, CA 93630
Irvin
Job Details: 08/15/2018
GE WASHER GTW460ASJ8WW The unit is not washing. Checked error codes found, 8&27 pressure sensor and water access. During components test the cold valve would not open. This is the issue failed cold water valve. ; ordrng 1 WH13X24386 (VALVE)
Near Fresno, CA 93704
Irvin
Job Details: 08/15/2018
KITCHENAID OVEN KEMS308SSS00 Element support broken, the element hangs. Replaced the support W10909479 . All ops normal.
Near Atwater, CA 95301
Douglas
Job Details: 08/15/2018
kitchenaid dishwasher KDTM354ESS3 Unit has broken latch need to order parts; ordrng 1 WPW10567588 (bolt-latch), Removed and replace latch unit is working properly.
Near Atwater, CA 95301
Douglas
Job Details: 08/15/2018
WHIRLPOOL REFRIGERATOR WRX735SDHZ00 Icemaker dispenser door not closing completely causing ice build up need to order parts; ordrng 1 WPW10353552 (separator), Replaced separator unit working properly.
Near Madera, CA 93638
Douglas
Job Details: 08/15/2018
MAYTAG WASHER MVWX655DW1 Customer states she thinks unit is not working properly found One code for out of balance check suspension checked up everything checks good unit is working as designed advise customer on proper use and care of machine.
Near Madera, CA 93637
Douglas
Job Details: 08/15/2018
WHIRLPOOL REFRIGERATOR KRMF706ESS01 Customer states temperature fluctuations in fridge found deli drawer control to have water underneath it causing short need to order new door due to broken wires from corrosion; ordrng 1 W10815669 (dor-fip ss), Removed and replaced drawer unit is working properly
Near Merced, CA 95348
James R.
Job Details: 08/15/2018
MAYTAG WASHER MHW3505FW1 Hot water valve not opening. Replaced valves W10599356. Tested unit. Unit working properly
Near Ceres, CA 95307
Cruz
Job Details: 08/15/2018
whirlpool dryer WED7500GW0 Door is not catching, found door catch to be damaged, ordering door catch for unit. ; ordrng 1 WP3389441 (catch), Installed new part (catch) into unit. Door is opening and closing as designed, it’s heating fine as well.
Near Modesto, CA 95358
Cruz
Job Details: 08/15/2018
MAYTAG DRYER MED3500FW0 Unit is not heating, pulled unit out and tested wall outlet and found 245AC, removed front panel and drum and tested fuses and element and found them both to be bad. Ordering element and thrmst fix for unit; ordrng 1 WP8544771 (element) and 1 WP8557403 (thrmst-fix), Installed new parts into unit. I then tested unit in a high heat cycle it heated fine, runs quite, cUSTOMER ok repair.
Near Lathrop, CA 95330
William
Job Details: 08/15/2018
MAYTAG WASHER MVWB835DW1 Found f8e1, f3 e2, water valve/fill codes, found no cold water fill function, ran water valve tests, ordered water valve for unit, this problem is unrelated to previous issues on unit.; ordrng 1 W11172234 (WATER VALVE/HOUSING) , Replaced water valve/ housing, ran load size cal, ran self diagnostics verification cycle, unit operating as designed, tested ok.
Near Manteca, CA 95336
William
Job Details: 08/15/2018
Near Ripon, CA 95366
William
Job Details: 08/15/2018
KITCHENAID REFRIGERATOR KFIV29PCMS03 Found defrost water iced in defrost drain troft, advised customerr to defrost fridge to clear iced drain. Customer decided to defrost there fridge first to try to correct icing issues.
Near Salida, CA 95368
William
Job Details: 08/15/2018
whirlpool washer WFW92HEFC0 F1E1, F5E2, F8E3, ran diagnostics cycle , unit repeating code F1E1, checked power to unit, power tested ok,checked connections, ordered ACU brd for u it; ordrng 1 W11201293 (ACU BRD), Replaced ACU brd, cleared codes, ran self diagnostics, rechecked for code, no codes found, unit operating as designed
Near Clovis, CA 93619
Ethan Shrum
Job Details: 08/15/2018
FRIGIDAIRE RANGE FGGF3035RFC Upon arriving to the customers home customer stated that the valve burner was turning to far I did find of the valve was actually doing what does her shit needing to replace a valve; ordrng 1 5304506548 (valve), replace parts tested unit unit checks good job complete
Near Selma, CA 93662
Timothy
Job Details: 08/15/2018
whirlpool refrigerator WRF555SDHV01 Customer states the dispenser funnel clogs and the ice will not dispense correctly. Customer states that sometimes the ice will get crushed when calling for full ice cubes. Called WPTS and was told to back off the water to the IM, either by turning down the valve or adjusting at the IM if available. WPTS says to check for proper door closure. Door closing ok. Turned IM fill back I full turn (CW). Customer to monitor unit and report if needed.
Near Dinuba, CA 93618
Timothy
Job Details: 08/15/2018
whirlpool refrigerator WRX988SIBM01 Inspected unit and found the auger motor does not start. Found voltage to the auger when the paddle is pushed. Unit needs a new auger motor.; ordrng 1 W10822606 (motor), installed motor . Tested unit. Unit checks ok. No leaks noted.
Near Kingsburg, CA 93631
Timothy
Job Details: 08/15/2018
kitchenaid dishwasher Customer states the units UI will lock itself and not be able to unlock. Sometimes it unlocks itself. The dispenser sticks and the gasket falls out. The unit needs a new dispenser and UI. I have asked the customer many questions about usage and I do not feel they are using the unit incorrectly . Found the water level to be suspiciously low ordering a inlet valve for this.; ordrng 1 W10861000 (detergent dispenser), 1 W10872255 (valve), 1 W10891912 (panel-cntl) installed detergent dispenser. Installed UI and found the harness connections do not fit correctly. Found that the part ordered does match what is currently the part identified in the look up. ; ordrng 1 WPW10537336 (panel-cntl), Installed panel. Tested unit. Unit checks ok. No leaks noted.
Near Dinuba, CA 93618
Timothy
Job Details: 08/15/2018
FRIGIDAIRE REFRIGERATOR FFHT2021TW Customer states the unit is not cooling correctly. Found the evaporator fan is not running. Unit needs a new fan motor.; ordrng 1 242077702 (motor), Installed FC evaporator motor. Tested unit. Unit checks ok. No leaks noted.
Near Tulare, CA 93274
Enrique
Job Details: 08/15/2018
AMANA DRYER NTW4516FW1 Uunit not completing the cycle . In diagnostics found shifter fault error code . I replaced the shifter . Performed calibration , ran a quick wash cycle test . All functions checked normal . No leaks ; used 1 W10913953 (ACTUATOR)
Near Visalia, CA 93292
Enrique
Job Details: 08/15/2018
Not completing the wash cycle . Central electric starts clicking . diagnosed the unit , found no error codes . All components passed the test . On previous visit I replaced the central electric . The customer stated , after a few loads, the washer started with same problem . customer to have an electrician inspect the breaker/outlet . All functions in the washer checked normal . No leaks
Near Lemoore, CA 93245
Enrique
Job Details: 08/15/2018
JENNAIR OVEN JJW2830DP01 Not holding the correct temperature . I tested the temperature using a thermometer . It was 20 degrees off . I calibrated the oven . Ran a 350 cooking cycle . All functions checked normal .
Near Los Angeles, CA 91607
Kenneth
Job Details: 08/15/2018
WHIRLPOOL FREEZER KBSD608ESS01 Unit not cooling and compressor really loud. Found compressor running, slightly louder than normal, but no frost pattern on evap ; ordrng 1 W10720770 (compressor), Bad compressor. Valves inside compressor are shot. Will need new compressor. Ordering inverter board. ordrng 1 W10645666 (invrtr-box), Installed compressor and inverter. Recharged system with 7.25 OZ of R134A refrigerant and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician. Pressures checked good. No leaks found. Temps were dropping. ; used 1 CD8404 ([Alt for AF1200])
Near Bakersfield, CA 93306
Dane
Job Details: 08/15/2018
FRIGIDAIRE REFRIGERATOR FFHT1814QW Upon arrival of the unit was not cooling. Found evaporator not going into a deeper us. Defrost thermostat sorted out and took out control board. Fan is covered in ice and has burned out. Unit needs a new fan new control a new harness; ordrng 1 242077702 (motor) and 1 242213501 (harness) and 1 5303918673 (control box) Removed and replaced fan, harness and control box and tested unit. Unit functions normal now.
Near Bakersfield, CA 93306
Dane
Job Details: 08/15/2018
KITCHENID REFRIGERATOR KFCO22EVBL5 Upon arrival the drain tube is plugged causing unit to leak. Removed and replaced grommet and defrosted drain tube and installed new drain tube kit W10619951 . Unit functions normal now
Near Bakersfield, CA 93306
Dane
Job Details: 08/15/2018
kitchenaid refrigerator KBSF22EWMS9 Upon arrival unit was not cooling. Found fan is running but compressor not. Removed and replaced start device and tested unit. Unit functions normal now; used 1 8201786 (START DEVICE,COMBO)
Near Bakersfield, CA 93304
Dane
Job Details: 08/15/2018
WHIRLPOOL DISHWASHER KDTE334GPS0 Upon arrival the dispenser would not open during the cycle. It would open if I manually opened it. Remove panel to door and found that the soap dispenser motor was not plugged in. Plugged in soap dispenser motor and tested unit. Unit functions normal now.
Near Los Angeles, CA 91352
Bryan Dunn-Wilson
Job Details: 08/15/2018
maytag dryer MGDX655DW customer states they need to run dryer twice to dry clothes. Ran unit. Saw that unit would ignite but flame would die after 20 seconds. Removed ducting started unit flame stayed lit. Informed customer they have a lint restriction. No dents dings or scratches on unit caused by tech.
Near Los Angeles, CA 91352
Bryan Dunn-Wilson
Job Details: 08/15/2018
WHIRLPOOL REFRIGERATOR KRMF706ESS01 Door alarm is constantly going off. Inspected unit. Found that all switches are functioning as designed. Found no issues at this time. Rebooted fridge. All ops are normal. If customer calls back please pre id all light switches.
Near La Cañada Flintridge, CA 91011
Bryan Dunn-Wilson
Job Details: 08/15/2018
kitchenaid refrigerator KRFF707ESS01 Checked for proper voltage at evap fan motor. Found proper voltage. All test passed. Changing the 3 way coil valve, it’s allowing freedom to constantly flow to evap that’s the only thing we can replace. We have replaced every other component. Ordering 3 way valve. emoved and replaced 3 way valve. Pulled vacuum for 25 minutes. Charged system to specs. Unit now cooling. Removed fc evap cover defrosted evaporator. Reinstalled cover. Cx approves repair at this time. No dents dings or scratches caused by tech
Near Monrovia, CA 91016
Bryan Dunn-Wilson
Job Details: 08/15/2018
KITCHENAID OVEN KEBC107KSS0 Upon arrival customer states oven display is gone and light inside over flickers on and off. Unit needs a new control board. Control board is discontinued. Informed customer that part was discontinued and there was nothing more we can do. Referred customer to Whirlpool.
Near Los Angeles, CA 91406
Raymond
Job Details: 08/15/2018
WHIRLPOOL REFRIGERATOR WRS736SVAM14 Replaced controls W10854027 and W10865869. Tested unit. Ice in mold should harvest soon. Unit functions normal now.
Near Los Angeles, CA 91401
Raymond
Job Details: 08/15/2018
whirlpool refrigerator KRFC704FSS00 No ice. Tested ice maker ice maker passes test. Tested water valve and no fill in ice maker. Water at dispenser. Needs dual water valve.; ordrng 1 W10873098 (valve), Installed valve and tested, unit still not filling. Contacted Kurt SR 7722674964. And discussed was instructed of an updated valve, Orion board, and ice maker.; ordrng 1 W10908391 (icemaker) and 1 W11131873 (cntrl-elec) and 1 W11194380 (UPDATED VALVE), Replaced ice maker valve and Orion board. Tested unit.
Near Burbank, CA 91504
Raymond
Job Details: 08/15/2018
jennair dishwasher JS42PPDUDE01 Upon arrival RC would not close all the way and unit was warm. Inspected and found leveling issue with unit. Leveled unit and tested. Still have a slight gap, found door drawer hitting shelving. Customer needs to re position drawers properly. Unit now closes.
Near Los Angeles, CA 91331
Raymond
Job Details: 08/15/2018
WHIRLPOOL REFRIGERATOR ET1PHKXPQ09 Unit leaking. Inspected and found unit leaking into RC. Drain tube froze. Defrosted drain tube and tested unit. Unit functions normal now.
Near Burbank, CA 91504
Raymond
Job Details: 08/15/2018
jennair range JGRP436WP02 Unit would not unlock. Inspected and found unit functioning as designed. Customer was swiping the unlock and unit does not respond that way. Instructed customer on proper use and care of unit.
Near Palmdale, CA 93551
Patrick
Job Details: 08/15/2018
WHIRLPOOL REFRIGERATOR GB2FHDXWS Found the customer having issues with the ice slow production. Needs new ice maker. Intermittent ops. Not working when I tested it. Removed and replaced W10884390 . Tested unit. All ops checked good. I cleaned the condenser as well.
Near Lancaster, CA 93536
Patrick
Job Details: 08/15/2018
KITCHENAID REFRIGERATOR KFXS25RYBL2 Found the unit having issues with a leak and not making ice. Leak coming from the bottom freezer. Sheet of ice on bottom. Needs new drain tube kit. Checked ice maker and it’s the old style. Needs new ice maker kit. Quoted, Customer approved. Removed and replaced W10882923 (Icemaker). Tested unit. All ops checked good ; used 1 W10619951 (TUBE DRAIN)
Near Los Angeles, CA 91356
Danny
Job Details: 08/15/2018
KITCHENAID DISHWASHER KUDE70FXPA3 Not washing dishes Ran a self test cycle and found error codes for bad diverted valve and bad sensor Need to order parts and rs call Service call collected on 1st tripParts are going to be scode Labor 150.00Total 150.00Client to get unit repaired Need to order parts and rs call ; ordrng 1 W10473197 (cntrl-elec) and 1 WPW10705575 (sensor), Replaced control and pump and sensor but I noticed that the control panel is wrong and not correct for this model Need to order correct control panel ; ordrng 1 WPW10481151 (panel-cntl), Not washing dishes Replaced sump assy and sensor and control panel Ran a self test cycle and unit completed with no issues no water leaks
Near Los Angeles, CA 91364
Danny
Job Details: 08/15/2018
JENNAIR DISHWASHER JDTSS246GS0 Level and flush dishwasher with cabinet Ran a self test cycle and unit completed with no issues Advised client to run hot water 1st and to use jetdry Unit is working properly
Near Thousand Oaks, CA 91360
Danny
Job Details: 08/15/2018
KITCHENAID REFRIGERATOR KSSC42FTS03 Unit is not cooling Found compressor not running Client had power surge and that’s when unit shut down and not cool Reset unit by pulling out to reset outlet Reinstall unit and cleaned condenser Power unit on and all lights work and compressor kicked on Unit started to cool Advised client to allow 24 hrs for unit to reach proper temp
Near Moorpark, CA 93021
Danny
Job Details: 08/15/2018
JENNAIR RANGE Top burners are not working Screws and burners are full of corrosion due to overspills The burners are available for replacements but since the screws are damage client will need to have orifice holders replaced and they don’t have those parts available for all burners. The griddle part is NLA unit is not repairable Advised client to call jenn air customer service
Near Los Angeles, CA 91411
Michael
Job Details: 08/15/2018
maytag washer MVWB765FW2 F0e3 overload & F7e9 locked rotor found in diagnostics. Roots and tub spin freely. Erased codes and ran unit through manual fill, drain, agitate and spin. All cycles op as intended. Unit passed all service test with no issues. Advised customer to call back if problem arises again. Job complete.
Near Los Angeles, CA 91335
Michael
Job Details: 08/15/2018
WHIRLPOOL REFRIGERATOR WRS322FDAB05 Dispenser will only dispense crushed ice. Tech found solenoid to be faulty. Removed and replaced solenoid WP2152713 and unit now ops as intended. Job complete.
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 08/15/2018
WHIRLPOOL REFRIGERATOR WRF736SDAM13 Refrigerator not keeping the temperature and a beeping noise. Checked unit and found that the whole refrigerator was turning on and off every five seconds. Disconnected the power and unplug every connector from the main control and from he power supply board. Reconnected all the connectors and power up the unit. Refrigerator resumed normal operation. Contacted tech and he suggested that is possible that this occurred after a power outages and now the control has been rebutted.
Near Westlake Village, CA 91361
Hector Zuleta
Job Details: 08/15/2018
WHIRLPOOL DISHWASHER WDT750SAHZ0 Customer concern of dishwasher smell bad. Checked unit and found nothing wrong, contacted tech line and he suggested that could be a water supply issue or dishes left with too much food, also he recommended to the customer to constantly clean the filter, and to use dishwasher cleaner.
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details: 08/15/2018
WHIRLPOOL REFRIGERATOR WRS571CIDM01 Customer complaints of freezer door gasket not sealing properly. Checked door gasket and found nothing wrong. Also found bottom freezer crisper cover damaged and warped kick plate grille. Ordered both.; ordrng 1 WPW10508334 (cover) and 1 WPW10713153 (grille), Replaced grille, tested ok. Wrong crisper cover. Reordered and reschedule. ordrng 1 W10836801 (cover), Replaced cover. Tested ok.
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 08/15/2018
WHIRLPOOL REFRIGERATOR WRF535SWHZ00 Frost buildup on the freezer compartment. Checked unit and found gap on the freezer door gasket. Adjusted gasket with unit he heat gun and sealer gum, also sealed all parts gaps in between the cabinet and the liner using silicone sealant. Tested ok.; used 1 212643 (SEALER, GUM), and 3 482338 (ADHESIVE)
Near South El Monte, CA 91733
Francisco
Job Details: 08/15/2018
maytag washer MVWX655DW1 Checked unit upon arrival, found no error codes stored. Proceeded to do a quick diagnostics cycle it went through successfully. Customer expressed he is not happy with unit’s water level. I informed him that I cannot adjust it, as washer senses the amount of water needed for each load.
Near Monrovia, CA 91016
Francisco
Job Details: 08/15/2018
WHIRLPOOL REFRIGERATOR WRT549SZDM01 Removed and replaced door LW10672972 (dor-fip), unit now cosmetically fine.
Near Altadena, CA 91001
Francisco
Job Details: 08/15/2018
MAYTAG DISHWASHER MGDX655DW Checked unit upon arrival found start switch fell off its bracket. Repositioned and secured start switch, inspected customer’s exhaust vent and removed a lint obstruction, tested ops unit working as intended. Also provided tips for optimal performance.
Near Pasadena, CA 91101
Francisco
Job Details: 08/15/2018
whirlpool dshwasher WDT750SAHZ0 Checked unit and I started taking it apart I noticed residue on multiple components of dw. There is residue on sump and motor filter and filter cup. In order to completely get rid of smell these components will also have to be replaced. I contacted tech line to provide my findings and get advise from them they want me to contact safety because cx is stating they are having health issues due to this problem with the dw. Spoke to safety they have decided to offer replacement.
Near Pasadena, CA 91101
Francisco
Job Details: 08/15/2018
MAYTAG DRYER MVWB725BW0 Checked unit found slight clicking noise coming from the bottom of the unit. After further inspection found stator rotor loose enough to make a clicking sound added locktite and tightened up bolt. Tested ops and demonstrated agitation and spin cycle to the customer. They approved functions unit is working as intended. They stated another service company replaced the bearing on unit and must have missed this step.
Near Los Angeles, CA 90027
Francisco
Job Details: 08/15/2018
WHIRLPOOL DRYER WGD92HEFW1 Checked unit found console unresponsive. Tested outlet and found good power and polarity. Removed top panel checked connections found p8 connector not fully inserted into main board. This connector has the neutral wire for unit. Fully inserted connector tested ops unit now working as intended.
Near Los Angeles, CA 90027
Francisco
Job Details: 08/15/2018
WHIRLPOOL WASHER WFW92HEFW0 Instructed customer on the load and go system on her washer as well as other features such as afresh tablets to maintain unit.
Near Upland, CA 91786
Tyler
Job Details: 08/15/2018
WHIRLPOOL RANGE WFG505M0BS3 Heat shield under the bottom cover is not straight. Told customer that heat shield cannot be altered that only mounts one way and does not have to be perfectly straight to work effectively. Customer mad that gap is a little bigger on one side than the other. Called trade partner team to document file. Set flame on simmer burner for customer all works good at this time.
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 08/15/2018
MAYTAG DISHWASHER MDB7749SBM1 Console is coming off and upper spray arm fell off. Ordering console and spray arm in stock.; ordrng 1 8193983 (spinner 3rd level) and 1 W10811169 (panel-cntl), Removed and replaced console and spray arm tested all works good at this time.
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 08/15/2018
KITCHENAID REFRIGERATOR KUIC15PHZS0 Ran unit thru diagnostics test and all components passed. Evap plate does not frost over and compressor is running. Possible leak in sealed system ordering compressor and evap plate and drier. Plz ship parts to Tyler. Parts are covered under 5 year. 115 sc and 450labor. ; ordrng 1 WPW10200037 (drier-tube) and 1 WPW10218037 (evaporator) and 1 WPW10605286 (compressor), Removed and replaced compressor and evap plate and drier. Charged with Freon and tested all works good at this time.; used 1 AF1200 (TUBE EXTENSION), and 6 R134A (REFRIGERANT )
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 08/15/2018
MAYTAG DRYER MGDX655DW2 Dryer runs but timer does not advance. Ordering timer not in stock.; ordrng 1 WPW10642928 (timer), Dryer runs but timer does not advance. Removed and replaced timer tested all works good at this time.
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 08/15/2018
WHIRLPOOL DISHWASHER WDT750SAHV The dishwasher runs for a long time. Checked for error codes. No error codes. Calibrated unit and tested all works good at this time.
Near Rialto, CA 92376
Tyler
Job Details: 08/15/2018
MAYTAG WASHER MVWX655DW1 Unit is not running. Found error code for motor fault and control fault. Removed and replaced main control board tested all works good at this time. Unit is not filling with water. Both valves work under test. Ordering valve housing. Coast website not working to see if part is in stock.; ordrng 1 W11127357 (housing), Unit is not filling with water. Both valves work under test. Removed and replaced valve housing all works good at this time.
Near Riverside, CA 92505
Daniel P.
Job Details: 08/15/2018
WHIRLPOOL REFRIGERATOR GZ25FSRXYY5 Icemaker not working, found icemaker motor stalled. I replaced icemaker assembly tested checks OK call completed. used 1 W10882923 (ICEMAKER)
Near Riverside, CA 92505
Daniel P.
Job Details: 08/15/2018
MAYTAG WASHER MVWX700XL2 Washer is noisy , found noisy gcase , signs of oil and water leak onto pulley and belt worn estimate declined at this time.
Near Riverside, CA 92504
Daniel P.
Job Details: 08/15/2018
WHIRLPOOL ICEMAKER KUIX505ESS2 Ice machine is not making ice only makes ice on Max ice mode, ran Diagnostics verified compressor, condenser fan, Pumps and fill valve operating. Found Open thermistor error code replaced thermistor WPW10511923 and instructed customer to run clean cycle call completed.
Near Fontana, CA 92335
Daniel P.
Job Details: 08/15/2018
WHIRLPOOL WASHER WFW7590FW0 Washer not working ran diagnostics found f5e2 error and f5e4 error both door lock errors all other functions ok will order door lock .; ordrng 1 WPW10443885 (door lock), Customer complaint washer not working ran diagnostics found f5e2 error and f5e4 error both door lock errors all other functions ok , replaced door lock tested checks ok call completed.
Near Fontana, CA 92335
Daniel P.
Job Details: 08/15/2018
MAYTAG DRYER MGDC300BW0 Dryer not heating and noisy during operation found open thermal fuse replaced Wp3392519. tested good. I found gas coils buzzing replaced gas coils 279834. retested, all ok, call completed.
Near Clovis, CA 93619
Ethan Shrum
Job Details: 08/14/2018
FRIGIDAIRE RANGE FGGF3035RFC Upon ariving to the customers home customer stated that the valve burner was turning to far I did find of the valve was actually doing what does her shit needing to replace a valve; ordrng 1 5304506548 (valve), replaced parts tested unit unit checks good job complete.
Near Fresno, CA 93711
Chris
Job Details: 08/14/2018
kitchenaid range KSDB900ESS2 Customer had concerns about temperature oven was taking a long time to preheat and Food was taking forever to cook. I entered I’ve been into diagnostics received the F2- E1 error code. Which I discarded wasn’t affecting anything. I didn’t preheated oven to 350° and with my meter and temperature probe inside oven found oven was 20° off. I went in to settings and put a 20° offset And ran my test again I’m now within 2° from temperature display to inside temperature in oven. Also check all burners on the range I adjusted 2 Of The burners so It had a proper flame pattern . Everything checks out good
Near Fresno, CA 93711
Chris
Job Details: 08/14/2018
KITCHENAID OVEN KOSE500ESS02 oven will not Heat up in bake or broil. I first entered I’ve been in the diagnostics receive the F6 E4 code and also F2 E1 code. I followed service matters And ran All test they listed.Oven is still having same issues. Determine I need to replace user interface and main control board. On return visit pulled up and out to access control Board. Removed and replaced defective board also replaced User interface panel. Reinstalled I’ve been into cabinet. Been programmed oven to proper cavity size and also calibrated temperature. Oven is now functioning like it should. USED PARTS W11179310 (CNTRl) and W11093241 (Panel)
Near Fresno, CA 93727
Chris
Job Details: 08/14/2018
WHIRLPOOL FREEZER WRX735SDBM04 Customers issue is that he found a screw on the ground that came from refrigerator also had concerns about temperature and door handles were loose. After going through the refrigerator looking for screws that were missing I found in the deli drawer the right side rail it was missing the screw that the customer found. Tighten screw back in place. Also tighten door handles and made sure Refrigerator was cooling properly. Everything checks out good. Job complete
Near Clovis, CA 93611
Chris
Job Details: 08/14/2018
ge washer GTW460ASJ0WW Customer had concerns about a rust issue and also had concerns about annoys the agitator was making. I first pulled top of washer looked for signs of rust did not see any.actually was pretty shocked how clean washer was for being three years old. I cycled on washer Listen for noises customer was experiencing. Found bolt Holding agitator down was loose tightened it up noise when away. Everything else checks out good. Job complete
Near Fresno, CA 93722
Irvin
Job Details: 08/14/2018
FRIGIDAIRE REFRIGERATOR FPBS2777RF0 Instruct on the features. CX need info on alarm and temp settings. Set temps to recommended setting. Explained all features. All ops normal.
Near Los Banos, CA 93635
Irvin
Job Details: 08/14/2018
frigidaire dishwasher FFBD2408NB10C HD HORTON HOME BUILDER. CX says the DW not starting. Found the install was loose caus8ng door to not close properly. Adjusted level legs and stopped movement of unit. All ops normal.
Near Los Banos, CA 93635
Irvin
Job Details: 08/14/2018
MAYTAG WASHER MVWB765FW2 unit not filling not. Error code check;F7/E9- LCKED ROTOR, F2/E1- STUCK KEY. Observed load in the unit, fill after error codes taken. The unit is operating properly. All functions normal. KURT- TECHLINE- deep fill not sensing the water level is preset. When deep fill is off indicators tell customer load size it found.
Near Merced, CA 95340
Douglas
Job Details: 08/14/2018
WHIRLPOOL REFRIGERATOR WRF736SDAB11 Unit is getting warm air from fresh food from icemaker need to order adapter kit; ordrng 1 W10864518 (adapter), Removed and replaced adapter kit unit working properly.
Near Merced, CA 95341
Douglas
Job Details: 08/14/2018
WHIRLPOOL WASHER MED5500FW2 Unit not draining from drain pump hot to the touch drain pump is bad remove replace pump WPW10605427 unit is working properly.
Near Atwater, CA 95301
Douglas
Job Details: 08/14/2018
KITCHENAID REFRIGERATOR KRFC704FPS00 Shelf I sent was the wrong shelf need to order correct shelf; ordrng 1 W10887818 (shelf-glas), Removed and replaced shelf unit is working properly.
Near Merced, CA 95348
Douglas
Job Details: 08/14/2018
KITCHENAID REFRIGERATOR KFIS29PBMS00 Unit iced up on fresh fruit evaporator. replace thermistors, unit needs more work; Moved replaced thermistor unit is cooling ; used 1 W10316760 (THERMISTOR)
Near Turlock, CA 95380
James R.
Job Details: 08/14/2018
whirlpool refrigerator WRX735SDBM00 Ice maker just cycling. Never filled. Replaced icemaker W10882923. Unit cycled and filled. Unit working properly.
Near Chowchilla, CA 93610
James R.
Job Details: 08/14/2018
WHIRLPOOL REFRIGERATOR GB2FHDXWQ02 Door rails arent sliding properly. Replaced rails 2 WPW10120018 (SLIDE). Unit working properly.
Near Ripon, CA 95366
William
Job Details: 08/14/2018
whirlpool dryer RED4516FW0 Cx provided pop on cell phone took pics, called office was told to run call as warranty with with purchase date 9/21/2017, found start switch mounting tabs broken on back of switch assy. ordered start switch for unit; ordrng 1 WPW10420741 (switch-pts), Replaced start switch with broken mounting, switch tested ok, unit working as designed.; Job Cmpltd.