Near Covina, California 91724
Juan
Job Details:
04/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
"Unit had experienced a power outage. Confirm button at U.I. not resetting when confirm pressed. Reset main control board. Checked ops, unit is working fine now."
Near Rancho Cucamonga, California 91730
Jaime
Job Details:
04/21/2020
REFRIGERATOR JENN-AIR JF42NXFXDE02
Bad mullion had part ordered; ordrng 1 W10606803 (trim-door)
Near Visalia, California 93292
Frank
Job Details:
04/21/2020
WASHER MAYTAG MHW6630HW0
Customer stated F3E2Performed diagnostics Replaced all parts except harnessTech line support instructed me too install harness Calling tech support after installing harnessStill showing F3E2. Nothing can be done Sr# 7727510195
Near Visalia, California 93292
Frank
Job Details:
04/21/2020
WASHER MAYTAG MVWB765FC3
Customer stated clicking still therePerformed diagnostics Clicking noise coming from rotorInstalled part Performed diagnostics Clicking noise still thereCalled tech support Spoke to Kevin Sr 7727633192Explained situation He says there is nothing we can doIt’s normalCustomer will have to call customer service ( Maytag )
Near La Puente, California 91744
Juan
Job Details:
04/21/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM13
"Evaporator fan not working, it needs to be replaced.; ordrng 1 WPW10514110 (motor evaporator)"
Near Covina, California 91722
Juan
Job Details:
04/21/2020
DRYER AMANA NGD4655EW2
"Gas valve coils shows open, it needs to be replaced. Will also order entire valve assy in case it’s needed.; ordrng 1 W10823508 (burner-gas) and 1 WPW10328463 (coil-valve)"
Near Azusa, California 91702
Juan
Job Details:
04/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00
Clogged evaporator drain tube. Iced over freezer floor and evaporator drain pan. I.M. & drain tube needs to be replaced.; ordrng 1 W10619951 (drain tube) and 1 W10882923 (icemaker)
Near Kingsburg, California 93631
Frank
Job Details:
04/21/2020
WASHER MAYTAG MVWC565FW0
"Customer stated water doesn’t fill as it should and it agitates forever then it stops then they have to start all over F20/F11/F5E1Performed diagnostics Found water inlet and control board and door latch is faulty Will order parts ; ordrng 1 W11038689 (valve) and 1 W11116594 (cntrl-elec) and 1 W11307244 (latch)"
Near Los Banos, California 93635
Kenneth
Job Details:
04/21/2020
WASHER MAYTAG MVWC565FW01
Found unit with a long fill error code. Water vakve trickling in water. Replaced water vkave and found cintrok not reading levels properly. No holes in pressure hose. Replaced control and tested unit. Unit is now working properly.
Near Clovis, California 93619
Timothy
Job Details:
04/21/2020
REFIRGERATOR WHIRLPOOL WRF535SWHV
Inspected unit and found a gap at the upper LH portion of the FC gasket. Steamed gasket to soften and closed door. Gasket is now sealing to the cabinet. The drawer moves easily and the tracks are good. Unit operating as designed.
Near Clovis, California 93619
Timothy
Job Details:
04/21/2020
WASHER WHIRLPOOL WTW5000DW3
"Installed gearcase, pulley, shield and belt. Calibrated unit. Tested unit . Unit operating as designed."
Near Clovis, California 93611
Timothy
Job Details:
04/21/2020
OVEN WHIRLPOOL WOS51EC0HB01
UI is stainless and the unit is black. Did not install UI. Tested unit. Ran a bake cycle. Unit started the cycle without having to try multiple times. Customer to monitor the unit and report if needed.
Near Merced, California 95341
Kenneth
Job Details:
04/21/2020
WASHER WHIRLPOOL WTW4816FW2
Unit broken agitator. Missing mounting screw. Ordrring screw and agitatir. Rescheduled customer for wednesday 4-22-20; ordrng 1 WP3951744 (Agitator) and 1 W10772621 (Screw)
Near Delhi, California 95315
Lance
Job Details:
04/21/2020
WASHER MAYTAG MVWX655DW1
"Fixed- found loose connection to shifter, causing it to not pass calibration. Reconnected and checked loose connection . Re ran calibration and passed, auto test passed, unit is now fully operational and working as designed."
Near Turlock, California 95382
Kenneth
Job Details:
04/21/2020
WASHER WHIRLPOOL WFW5620HW0
Installed UI. And testdd unit. Unit still not powering up. Krdrirng ACU board. Rescheduled custiner for saturday 4-25-20; ordrng 1 W11322903 (ACU)
Near Firebaugh, California 93622
Irvin
Job Details:
04/21/2020
WASHER AMANA NTW4516FW3
Cx says the washer is dead and not operating. Checked error codes found one code. F5/E2-LOCK ERROR. THE issue is the water valve. Hit valve failed to open causing long fill times. Removed power replaced inlet valve. Test for fill good. Calibrated unit passed. All ops normal. ; used 1 W11210463 (VALVE) from stock
Near Fresno, California 93720
Timothy
Job Details:
04/21/2020
REFRIGERATOR KITCHENAID KRFC704FBS00
"Ran test 1-4,38 and 40 as directed by WPTS. Test notes-Temps: 1/51f; 2/33f ; 3/32f ; 4/32f. Test 38 150-158 watts. Called WPTS and told them on test 140 that the compressor never stopped running. Through steps 1 and 2 per the tech sheet the compressor should shut off. WPTS states ENGINEERING feels the refrigerant valve is not working correctly and stated they want that changed out. Called about having a senior tech for the repair. The service manager recommends ordering the compressor and condenser as well.This has been a long repair please give a heavy call weight so this unit can be completed. Customer called WPTP (7727002925)and was told that this would be the last repair.; ordrng 1 W10865727 (valve) and 1 W10865728 (condenser) and 1 W11025999 (compressor)"
Near Turlock, California 95382
Lance
Job Details:
04/21/2020
RANGE WHIRLPOOL WEG730H0DS0
"Needs work- found right rear knob broken as well as center burner knob broken, preventing ignition and lighting of burner. These knobs are worn out and needs to be replaced; ordrng 1 W10818230 (knob) and 1 W11129406 (knob)"
Near Manteca, California 95337
William
Job Details:
04/21/2020
DISHWASHER KITCHENAID KDTE104ESS1
"Found rollers Assys Melting on heater. Ordered roller for unit. Ran self diagnostics, unit operating as designed; ordrng 1 W10728160 (tine-row) and 1 WPW10175279 (retainer) and 4 WPW10195417 (lower roller asm)s"
Near Fresno, California 93711
Irvin
Job Details:
04/21/2020
WASHER WHIRLPOOL WTW7040DW0
Removed power from the washer. Installed replacement valve. All test passed. All ops normal.
Near Manteca, California 95337
William
Job Details:
04/21/2020
RANGE WHIRLPOOL WFG320M0BS3
"Found gas ball valve at wall not turned all the way open, turned gas valve on , tested oven functions, unit not igniting intermittently, adjusted burner low settings, ordered cap kit for unit.; ordrng 1 W10881749 (cap-burner)"
Near Riverside, California 92506
Tyler
Job Details:
04/21/2020
REFRIGERATOR KITCHENAID KFIS29PBMS00
Customer stated the ice on the refrigerator evaporator came back in three weeks. Removed and replaced harness. Tested all works good at this time.
Near Firebaugh, California 93622
Irvin
Job Details:
04/21/2020
RANGE WHIRLPOOL WFG770H0FZ0
"The front right burner head is intermittent, starts when it want. The convection motor is not running. The test for the fan failed. Motor is dead. The control is missing led’s; ordrng 1 311255 (light bulb) and 1 W10389553 (fan-convct) and 2 W10515455 (burnr-head)s and 1 W10828141 (cntrl-elec)"
Near Fresno, California 93722
Irvin
Job Details:
04/21/2020
REFRIGERATOR KITCHENAID KRFF507HPS00
"The fridge is not cooling at all. The hi side into the evap coils restricted. The pressure on hi side above 200 psi, low side in a restrict. Replacing evap coils. ; ordrng 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)"
Near Fresno, California 93722
Irvin
Job Details:
04/21/2020
WASHER WHIRLPOOL WTW7300DW1
The valve did fail call customer gave estimate for install of water valve scheduling call for Tuesday 8 to 10; ordrng 1 W11220230 (valve)
Near Riverside, California 92503
Tyler
Job Details:
04/21/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
Customer called into to whirlpool to tell them they double booked and the whirlpool guy already came.
Near Fresno, California 93710
Irvin
Job Details:
04/21/2020
WASHER WHIRLPOOL WTW8040DW4
"F7/E8-MOTOR STATOR OVER TEMPChecked the motor and stator, in good shape. Found the issue is weak suspension. The tub is bouncing in operation ; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W11130356 (suspension)"
Near Moreno Valley, California 92557
Rod
Job Details:
04/21/2020
RANGE WHIRLPOOL WFG975H0HZ0
Burner not lightingConfirmed Found orifice loose and tightened. As designed op returned and no leaks
Near Riverside, California 92506
Tyler
Job Details:
04/21/2020
REFRIGERATOR KITCHENAID
Customer stated that the ice maker is leaking. Ordering ice maker in stock.; ordrng 1 W11115534 (icemaker)
Near Bakersfield, California 93311
Erick
Job Details:
04/21/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0
Cycled unit and found unit with bad connection at heater causing unit to possibly overheat and or make false contact.Repaired connector and secured element. Retested unit and unit passed all tests with no failures at the time fo service. Job complete
Near Riverside, California 92504
Tyler
Job Details:
04/21/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00
Customer stated that the diffuser is still making noise. Noise sounds normal to me but his recording sounds louder. Ordering diffuser in stock.; ordrng 1 WPW10479155 (control)
Near Lake Isabella, California 93240
Jim
Job Details:
04/21/2020
FREEZER WHIRLPOOL ART318FFDW06
Installed heat probe to prevent ice from building up in the defrost tray
Near Riverside, California 92505
Tyler
Job Details:
04/21/2020
DISHWASHER WHIRLPOOL WDF130PAHW1
Customer stated that the unit is not washing. Found sump has voltage but not pumping. Ordering sump in stock.; ordrng 1 W10888591 (pump and motor)
Near Bakersfield, California 93309
Jim
Job Details:
04/21/2020
WASHER WHIRLPOOL WFW94HEAW0
"This was a customer instruct issue,about the fan staying on after the washer is complete."
Near Riverside, California 92505
Tyler
Job Details:
04/21/2020
WASHER WHIRLPOOL WTW5000DW1
Customer stated that the unit is off balance when it spins. Checked for error codes. No codes. Cycle tested unit and found suspension is worn and basket hub. Ordering suspension and hub ; ordrng 1 W10528947 (drive hub kit) and 1 W11130362 (suspension)
Near Bakersfield, California 93312
Jim
Job Details:
04/21/2020
WASHER MAYTAG MVWB965HW0
"Replaced tub top, water valve and fill cup. Siliconed the edge around the fill cup. Caution the cold water valve hard to move and it may break if shut off"
Near Bakersfield, California 93314
Jim
Job Details:
04/21/2020
RANGE WHIRLPOOL WFG550S0HZ1
I am not able to find a gas leak. At the gas meter with the the shut off valves on and nothing running the indicators never moved. I find no leak or a hint of gas around the oven. The customer states that the gas company stuck the meter into the burner top to get the meter to indicate a gas leak. We know though that the metal will absorb the gas and set a meter off.
Near Moreno Valley, California 92557
Tyler
Job Details:
04/21/2020
OVEN WHIRLPOOL WFG320M0BB0
Customer stated that oven is not heating and door glass is loose. Removed and replaced igniter and installed door glass kit per service pointer. Tested all works good at this time
Near Lake Isabella, California 93240
Jim
Job Details:
04/21/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
Control board not reading that the ice bucket is present. We have continuity through the wires at the board; ordrng 1 W11089236 (cntrl-elec)
Near Pearblossom, California 93553
Jonathan
Job Details:
04/21/2020
DRYER WHIRLPOOL WGD4815EW2
Found defective rollers and pulley. And belt replace defective parts tested unit is working properly; used 1 4392065 (DRYER REPAIR KIT) from stock
Near Hanford, California 93230
Enrique
Job Details:
04/21/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01
Installed new parts . Now all functions work as designed . No leaks .
Near Madera, California 93638
Kenneth
Job Details:
04/21/2020
WASHER WHIRLPOOL NTW4516FW
Found unit getting a long fill no fill. Found hor water was off and customer trying to use cold. Informed customer that cold uses hot water and if she wants to eliminate hot water to leave unit on tap cold. Customer approves.
Near Lancaster, California 93536
Jonathan
Job Details:
04/21/2020
FREEZER KITCHENAID WRV986FDEM
Found defective freezer rail. Fixed defective rail. Tested unit and is working properly
Near Los Angeles, California 91324
Antonio
Job Details:
04/21/2020
REFRIGERATOR WHIRLPOOL KRFF507HPS00
Replaced module still would not work. Called tech line and went through checks. Techline suggested to replace wire harness module. Says I may have received defective one. Ordered board and harness.
Near Rosamond, California 93560
Jonathan
Job Details:
04/21/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ07
Found defective ice container. Fixed ice container. Tested unit and is working properly.
Near Riverside, California 92507
Tyler
Job Details:
04/21/2020
WASHER MAYTAG MVWC565FW0
"Customer stated that the unit is not spinning or washing. Found error code for actuator and found gear case is leaking water. Unit isn’t working in diagnostics. Ordering gear case, actuator, cam and main control not all in stock.; 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11116594 (cntrl-elec) and 1 W11395618 (CAPACITOR )"
Near Lancaster, California 93536
Jonathan
Job Details:
04/21/2020
WASHER MAYTAG MVWC465HW2
Found loose connection to control board. Fixed connection. Tested unit and is working properly.
Near Lancaster, California 93536
Jonathan
Job Details:
04/21/2020
REFRIGERATOR KITCHENAID KRMF706EBS01
Found defective control board.; ordrng 1 WPW10624574 (cntrl-elec)
Near Lancaster, California 93534
Jonathan
Job Details:
04/21/2020
DRYER WHIRLPOOL WED7500GC0
Found loose connection to control board. Fixed connection. Tested unit and is working properly.
Near Los Angeles, California 91402
Antonio
Job Details:
04/21/2020
MICROWAVE HOOD JENN-AIR n/a
"U it is dead. Ed cavity sensor, switches and power board. Board is no longer available."
Near Lancaster, California 93534
Jonathan
Job Details:
04/21/2020
WASHER WHIRLPOOL WFW560CHW0
Found defective valves. ; ordrng 1 W11316255 (valve) and 1 W11316256 (valve)
Near Quartz Hill, California 93536
Jonathan
Job Details:
04/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00
Found defective ice maker.; ordrng 1 W10882923 (icemaker)
Near Burbank, California 91504
Leon
Job Details:
04/21/2020
DRYER WHIRLPOOL GGQ9800PW1
Replaced dryer repair kit.After running diagnostic check unit working properly as designed
Near Tulare, California 93274
Frank
Job Details:
04/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
Customer stated no water dispensing Performed diagnostics Installed door switch and motorStill nothing Called tech support Spoke to Kirk Explained situation I explained I have 120 volts at board and valve He says since I have both parts energized The the dispenser tube maybe clog removed tube found clog tube Cause everything else worksIf that doesn’t work Will order partHave customer call customer service Sr# 7727634264; ordrng 1 W11192301 (tray-drip) and 1 WPW10511930 (tube-water)
Near Los Angeles, California 91403
Leon
Job Details:
04/21/2020
REFRIGERATOR WHIRLPOOL WRS325FNAM01
Cx states that unit is making grinding noise.After running diagnostic check find that plastic piece is attached to the condenser fan motor.Removed plastic.Unit working properly as designed
Near Palmdale, California 93551
Jonathan
Job Details:
04/21/2020
COMPACTOR WHIRLPOOL GC900QPPB6
Found defective switch’s.; ordrng 1 WP777811 (switch-dir) and 1 WP777811 (switch-dir)
Near Palmdale, California 93550
Jonathan
Job Details:
04/21/2020
DRYER AMANA NGD4655EW2
Found defective rollers and pulley. ; ordrng 1 4392065 (dryer repair kit)
Near Burbank, California 91506
Leon
Job Details:
04/21/2020
WASHER WHIRLPOOL WTW4816FW1
Cx states that unit is not working properly.After running diagnostic check find error codes F5E3F8E1F9E1F1E1; ordrng 1 W11124783 (cntrl-elec)
Near Burbank, California 91506
Leon
Job Details:
04/21/2020
WASHER MAYTAG MVWB835DW4
Cx states that unit is not working properly After running diagnostic check find that unit is not responding on control panel and making loud noise from main control board.; ordrng 1 W11112656 (console) and 1 W11170706 (cntrl-elec)
Near Rosemead, California 91770
Juan
Job Details:
04/21/2020
WASHER WHIRLPOOL WTW4915EW2
"Found and removed coins again from between washplate and tub ( had done also on 2 previous visits) had instructed customer both times to check pockets before washing items. On first visit had instructed customer to clean under unit, a lot of debris that shouldn’t be there, had damaged, drive pulley mechanism( on return visit, it had not been cleaned) performed repair regardless, and instructed customer again on coins, and to clean under.Upon inspecting under unit, found foreign debris damaged the drive pulley /belt mechanism again. Whatever it was left a pink plastic type coating on unit.Called Assurion and reported issues. .SR# 7727635335"
Near El Monte, California 91733
Juan
Job Details:
04/21/2020
WASHER WHIRLPOOL WTW8500DC0
"F5E3 Lid lock unlock error. Lid lock not working properly, it needs to be replaced. Lid assembly is damaged at left hinge. Lid and hinge will need to be replaced as well for proper function of new lid lock. Customer declines repair at this time."
Near Los Angeles, California 91401
Leon
Job Details:
04/21/2020
OVEN WHIRLPOOL KEBC247KWH04
Cx states that unit is not working properly.After running diagnostic check find that unit has a bad control panel and control board.Unit is not responding for some buttons.Unit functioning partially.No lights ; ordrng 1 8302305 (electronic control) and 1 WP8302743 (swtch-memb)
Near Bakersfield, California 93308
Patrick
Job Details:
04/21/2020
OVEN KITCHENAID KEMS378SSS04
Found the unit having error for communication issues. Needs new control f6e0 errror. ; ordrng 1 WPW10350780 (cntrl-elec)
Near Bakersfield, California 93306
Patrick
Job Details:
04/21/2020
REFRIGERATOR WHIRLPOOL GC5SHAXVB02
Not dispensing ice. The shaft popped out due to icing up. The flapper allowing air into ice bucket. 204.19 approved ; ordrng 1 WP2180353 (door-chute)
Near Escalon, California 95320
William
Job Details:
04/21/2020
REFRIGERATOR KITCHENAID KRFC704FPS01
"Replaced ice maker fill tube, cycled IM , ran IM fill test, ice maker operating as designed"
Near Tehachapi, California 93561
Patrick
Job Details:
04/21/2020
OVEN KITCHENAID KOST100ESS03
Wave guide cover has burn marks. Wave guide looks ok. Unable to find parts. Pics in Sd quick pics ; rqstng P&A on 1 WAVEGUIDECOVERS
Near Apple Valley, California 92307
Darren
Job Details:
04/21/2020
WASHER WHIRLPOOL WTW5000DW2
"Stuck in drain, cleared code, recalibrated unit, cycle tested, no codes, checks out good."
Near Oak Park, California 91377
Hector Zuleta
Job Details:
04/21/2020
MICROWAVE WHIRLPOOL KHMS2050SSS2
Customer cancel the call at the door.
Near Westlake Village, California 91361
Hector Zuleta
Job Details:
04/21/2020
WASHER WHIRLPOOL WFW6620HW0
"Customer is concerned of washer getting out of balance as well having excessive vibrations. Removed rear panel and checked the unit founding the rear Right shock absorber loose at the base. Adjusted shock absorbent and ran a quick diagnostic test. Tested ok.Also I contacted the Tech Line (SR#7723636943) regarding Service Pointer (W11445524 - 27’’ Front Load Washer Excessive Shaking, Vibration and Relating Noises), and he recommended that if the Vibration issue doesn’t get solved to replace the Appliance Control Unit- ACU-(W11322905)"
Near Oxnard, California 93030
Hector Zuleta
Job Details:
04/21/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02
"Customer was concerned of refrigerator not producing ice, and door handle loose. I checked the unit and the Ice Maker Shut Off Arm was out of the socket in the Off position, also I found all the door handlers loose. Reconnected the Shut Off Arm into the Switch, and adjusted all the door handles. Tested ok."
Near Pomona, California 91767
Jaime
Job Details:
04/21/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0
Found middle off. Removed the rack and reinstalled the spray arm. Checked ok; ordrng 1 WPW10340542 (manifold) and 1 WPW10498900 (spray arm)
Near Oxnard, California 93033
Hector Zuleta
Job Details:
04/21/2020
REFRIGERATOR WHIRLPOOL WRT111SFDM03
"Customer is concerned of Fresh Food Compartment not cooling. I checked the unit and I found an Iced Up Supply/Return air vent due to restricted drain hole (Iced Up), and melted Air Tower. Manually Defrosted drain hole and Air Vents. Also the Polyurethane Foam covering the Thermostat Bulb is damaged. Ordered parts and rescheduled.; ordrng 1 819043 (heat-probe) and 4 W10854527 (cover)s and 1 W11043022 (insulation) and 1 W11170274 (cover-evap) and 2 WP482338 (adhesive)s"
Near Los Angeles, California 91331
Antonio
Job Details:
04/21/2020
WASHER MAYTAG MHW6630HW0
Replaced main control and door latch. Shows code F3E2. Loose wire connection. Connector distorted. Ordered harness assembly.; ordrng 1 W11038118 (harns-wire) and 1 W11314680 (harns-wire)
Near Turlock, California 95382
Lance
Job Details:
04/21/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00
"Tech line sr#7727631496Unit not making ice, customer experience full ice loss, leak from dispenser. Did water dispenser test and passed, no leak. -1df freezer, fridge 41df ok. Test#59 failed, ice box fan motor failure. Needs to re route with parts. ; ordrng 1 W11407678 (FAN ICE BOX)"
Near Littlerock, California 93543
Jonathan
Job Details:
04/21/2020
OVEN WHIRLPOOL WFG320M0BW0
Found loose connection to control board. Tested unit and is working properly.
Near Castaic, California 91384
Raymond
Job Details:
04/21/2020
REFRIGERATOR KITCHENAID KRFC704FSS00
Bruce SR 7727636890 per tech line prior S Code invalid per new service pointer. Need to contact cx with quote.; schdld next appmnt for 4/21 TUE !
Near Tulare, California 93274
Enrique
Job Details:
04/21/2020
DRYER WHIRLPOOL WGD4815EW1
"Inspected whirlpool dryer . Customer concerns , unit makes rattling noise . Installed dryer repair kit . Retested it , all functions tested normal .; used 1 4392065 (DRYER REPAIR KIT) from stock"
Near San Bernardino, California 92410
Rod
Job Details:
04/21/2020
WASHER WHIRLPOOL WTW8040DW4
Won’t sin clothes and/or drain water soaked clothesWater valve problem code retrieved from stored conntrol memoryOrdered valve due to no complete circuit through solenoid.; ordrng 1 W11220230 (valve)
Near Glendora, California 91740
Jaime
Job Details:
04/21/2020
WASHER WHIRLPOOL WFW92HEFW0
Unit has intermittent problems ordered harness; ordrng 1 W11033849 (harns-wire)
Near Somis, California 93066
Aaron
Job Details:
04/21/2020
FREEZER WHIRLPOOL WSZ57L18DM03
"Customer received the unit with a bad door warped , the gasket is sagging and not sealing as a result to correct the issue needs a new door, ordered part ; ordrng 1 W10574476 (gasket-dor) and 1 W10746792 (dor-fmd)"
Near Beverly Hills, California 90210
Isidore
Job Details:
04/21/2020
REFRIGERATOR WHIRLPOOL KRSC503ESS01
"Found fresh food evaporator frozen over needs Fan scroll W11098695, thermistor W10316760 and evaporator cover WPW10387382, parts ordered; ordrng 1 W10316760 and 1 W11098695 and 1 WPW10387382 "
Near Atascadero, California 93422
Tom
Job Details:
04/21/2020
WASHER WHIRLPOOL WTW5000DW1
"Installed Gearcase and Hub, entered diagnostics tests, found squealing noise present. Visual inspection shows nothing rubbing or out of place, reorder Gearcase, and order Splutch and Belt./Gearcase - ; ordrng 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt)"
Near Ontario, California 91764
Stephen
Job Details:
04/21/2020
DRYER - GAS MAYTAG MGDX655DW2
"Tested dryer. Found heat shutting off too soon, drum seal folded over. Corrected drum seal. Needs cycling thermostat. ; ordrng 1 WP8318268 (THERMOSTAT )"
Near Visalia, California 93291
Frank
Job Details:
04/21/2020
RANGE WHIRLPOOL WFG550S0HZ1
"Upon arrival customer states that he was curious why the door wasn’t opening or closing So he removed door and dismantled the door And says the door hinges are malfunctioning Performed diagnostics Found he broken a lot of pieces I won’t be able to install parts ( hinges ) due too Door strap and trim is broken on each side of door metal bentWon’t be able to repair doorCalled dispatch They told me to call tech line / Partners And explain situation....Calling tech line support Spoke to Liam Explained situation About customer already dismantled door upon arrival and few parts are brokenWon’t be able repair door or install parts at this timeHe says technically just order parts and repairSr# 7727615621;1 W10761014 (trim-door) and 1 W10761018 (trim-door) and 1 W11379944 (STRAP,DOOR) and 1 WP9761344 (liner-door)"
Near Bakersfield, California 93312
Erick
Job Details:
04/21/2020
OVEN KITCHEN AID KODE500ESS
Spoke with Rick and informed of findings. Reach out to and was informed to replace new fan assembly with supports. Re ordering fan assembly for top oven. ; ordrng 1 W11245567 (blower)
Near Santa Clarita, California 91387
Randy
Job Details:
04/21/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
Found leaking refrigerant. Last technician failed to install UV drier. Cannot detect leak. Ordering evap n condenser and compressor. Cx okayed for Friday. ; ordrng 1 W10507884 (compressor) and 1 W11164117 (condenser) and 1 WP2188823 (evaporator)
Near Westlake Village, California 91361
Joe
Job Details:
04/21/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1
Replaced control and heater unit has no error codes and is functioning as designed. Job complete
Near Bakersfield, California 93306
Patrick
Job Details:
04/21/2020
REFRIGERATOR KITCHENAID KRFC300EBS01
Removed and replaced door. Tested unit. All ops checked good
Near Los Angeles, California 91316
Randy
Job Details:
04/21/2020
DISHWASHER KITCHEN AID KUDP02CRBS2
"Requesting double labor. Removed and replaced tub. Still won’t shut. 19.98 WP8562069 plus tax.Upon arrival unit was sticking out of cabinet. Won’t go in. Removed tub and installed old parts on new tub. Found multiple parts were missing needs more parts won’t shut seals gone, strike is gone and serials gone, seal to float switch gone. Water valve assembly not complete. Needs new water valve assembly Last visit stuff got taken by tech. Spoke with RS and he told me that I can s code missing parts. Unit is 13 years old... ; ordrng 1 W10864081 (gasket) and 1 WP8531743 (gasket) and 1 WP8562069 (baskt-ware) and 1 WP8574157 (strike) and 1 WPW10158389 (valve-inlt)"
Near Thousand Oaks, California 91360
Aaron
Job Details:
04/21/2020
REFRIGERATOR AMANA ASD2575BRW01
"Customer canceled at the door"
Near Los Angeles, California 91405
Randy
Job Details:
04/21/2020
RANGE WHIRLPOOL WFG525S0HV1
F1E0 f2E0 found faulty board. All other ops working normal heats up as designed. Stuck key on control board. Needs new control. ; ordrng 1 W11317846 (cntrl-elec)
Near Victorville, California 92392
Cesar
Job Details:
04/21/2020
REFRIGERATOR WHIRLPOOL GD5PHAXMS10
Replaced ice maker and valve tested good
Near Los Angeles, California 91343
Randy
Job Details:
04/21/2020
REFRIGERATOR AMANA ASD2575BRS
Found not dispensing. Replaced w motor auger still won’t dispense. Found bad control and door ice won’t initiate dispensing. Found door switch reads door closed but won’t dispense. Ordering parts set up for Tuesday ; ordrng 1 WPW10397946 (cntrl-elec) and 1 WPW10616141 (door-ice)
Near Victorville, California 92394
Cesar
Job Details:
04/21/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB01
"Found evap drain frozen over attempted to clear it out, I was able to clear ice but water flow thru drain was insufficient. Inspected drain and found rubber tube thru cabinet has collapsed causing a restriction for water the water none repairable contacted tech line file # 7727617718"
Near Los Angeles, California 91342
Randy
Job Details:
04/21/2020
RANGE WHIRLPOOL WFE320M0ES2
Ordering hinges. ; ordrng 1 WPW10299226 (hinge-door) and 1 WPW10299227 (hinge-door)
Near Adelanto, California 92301
Cesar
Job Details:
04/21/2020
DRYER WHIRLPOOL WGD7500GC0
Replac d panel all checked good
Near Glendale, California 91208
Leon
Job Details:
04/21/2020
KITCHEN KITCHENAID KDHE704DSS0
Replaced all selected parts.Unit still not working.Water leaking underneath from unit base it’s rusted all over on metalCalled Whirlpool Tech Line Support Spoke to TJExplained the situation he said tank tub base needs to be replaced ; ordrng 1 W10861608 (harns-wire) and 1 WPW10531320 (drain pump) and 1 WPW10681510 (tub-dishwr) and 1 WPW10705575 (sensor)
Near Kingsburg, California 93631
Jonathan
Job Details:
04/21/2020
REFRIGERATOR WHIRLPOOL WRB322DMBB01
Tested found customer not loading unit properly showed her the manual tested unit in diagnostics and all passed working to spec
Near Los Angeles, California 91352
Leon
Job Details:
04/21/2020
DRYER MAYTAG MGDB835DW3
Cx states that unit is not working properly Unit is not powering up Unit has damaged wiring from ; ordrng 1 W10622102 (console) and 1 W10777444 (harns-wire) and 1 W10793302 (cntrl-elec)
Near Lindsay, California 93247
Michael
Job Details:
04/21/2020
WASHER WHIRLPOOL WTW5000DW1
"Removed and replaced main control W11116590Rebooted unit and ran auto service test. Unit fills, agitates, drains and spins as designed. All functions are normal and ops as designed job complete"