Near Madera, CA 93637
Douglas
Job Details: 08/31/2018
maytag dryer MEDB200VQ1 Unit not working found unit to have a blown thermal fuse removed and replaced fuse unit is working properly; used 1 WP3390719 ([Alt for 3390719])
Near North Fork, CA 93643
James R.
Job Details: 08/31/2018
GE WASHER GTW485ASJWS Found valves not be working properly. Our in our valves. Unit is working properly; used 1 PS11729481 (VALVES )
Near Mariposa, CA 95338
James R.
Job Details: 08/31/2018
GE DRYER GTD45GASJWS Units igniter not turning red but getting power. R&R igniter. Unit working properly ; used 1 PS268186 (IGNITOR) from stock, Job Cmpltd
Near Winton, CA 95388
James R.
Job Details: 08/31/2018
AMANA WASHER NED4655EW Found belt and tensor to be bad. Replaced with repair kit. Unit working properly; used 1 4392065 (DRYER REPAIR KIT)
Near Atwater, CA 95301
James R.
Job Details: 08/31/2018
whirlpool range WFG320M0BW2 Unit had f1 error. Need to replace board; ordrng 1 W10841331 (cntrl-elec), Replaced control unit working properly ; Job Completed
Near Modesto, CA 95350
Cruz
Job Details: 08/31/2018
whirlpool refrigerator WRB322DMBB00 customer states that ice maker has not produced any ice since unit been installed, I then inspected ice maker and found ice maker to be turned off, turned ice maker on water filled mold, cooling and temps are working fine, unit is working as designed, customer ok repair
Near Patterson, CA 95363
Cruz
Job Details: 08/31/2018
WHIRLPOOL REFRIGERATOR WRS586FLDM00 Customer states that unit had frozen ice build up on cover and coils that caused poor cooling, customer had to shut unit off to defrost ice buildup, unit is OOW parts (w11170613 harness wire &36.19) ( w11035839 cntrl elec) Customer will speak with landlord about repair. Customer stated that unit does not belong to him. ; ordrng 1 W11035839 (cntrl-elec) and 1 W11170613 (HARNESS WIRE), had parts shipped to renters, installed new parts cnrtl elec, harness wire into unit, I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working as designed
Near Ceres, CA 95307
Cruz
Job Details: 08/31/2018
maytag washer MVWC565FW0 Customer states unit does not give enough water. I then chesked for codes and found none, tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked, instructed customer on each cycle and what they do, what soaps to use and how to load wash basket, customer said ok.
Near Modesto, CA 95351
Cruz
Job Details: 08/31/2018
maytag washer MVWC565FW0 Unit making a grinding sound, I then tilted unit back and found belt off of motor pulley, inspected motor drive and found pulley to have play, moving around, broken, ordering part motor drive for unit. ; ordrng 1 W11026785 (motor-drve) Installed new part (motor) into unit. I then calibrated and tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked, checked for codes found none as well no leaks, customer ok repair
Near Ceres, CA 95307
William
Job Details: 08/31/2018
maytag washer MVWB765FW0 Found code F0E5, F2E1, F3E2, Checked console buttons , leveled unit, instructed customer on water temp & even loading of clothes, customer had a off balance load while washing blankets. Unit operating as designed.
Near Manteca, CA 95337
William
Job Details: 08/31/2018
kitchenaid dishwasher KDFE104HBL0 found dents at corners of panel & paint runs, replacement panel with shipping damage(small dents) reordered black door panel.; ordrng 1 W11231154 (BULK DOOR PANEL), snapped 3 QuickPics, Called Tiffany, she reordered door panel; Unpacked door panel with cx, found small scratch on side of new panel. Took pics of scratch, 3rd door arrived damage, cx rejected door panel, found dishwasher with mounting clips not installed in cabinet instructed cx to call center appliance to finish installation of dishwasher
Near Moreno Valley, CA 92555
Kevin
Job Details: 08/31/2018
maytag refrigerator MFI2570FEZ05 Found ice compartment completely frozen and not allowing ice bucket to come out to service. I am ordering parts that could cause problem and customer will defrost unit before appt so unit can be serviced. ; ordrng 1 67006317 (tube-water) and 1 W11043013 (valve) and 1 W11185686 (ICE BIN) and 1 WPW10300024 (icemaker), Removed ice bucket and replaced water valve, bucket, and ice maker. Cycled ice maker. All tests good. Customer had pulled unit out prior to appt. and there is a scratch on side of cabinet from countertop scratching unit while unit was pulled out. I did not pull unit out on last visit or this visit. Unit already out on arrival.
Near Perris, CA 92571
Kevin
Job Details: 08/31/2018
amana microwave AMV2307PFS Unit not starting. Found broken interlock on top and failed door switches. Removed and replaced door switches and interlock. Tested unit. All tests good. ; used 1 WP8206419 (INTERLOCK)
Near Riverside, CA 92507
Kevin
Job Details: 08/31/2018
jennair dishwasher JDB8700AWP0 Lights on console are flashing and drain pump is cycling off and on. There is a short between pump and boards. Ordering pump, main control and user interface. ; ordrng 1 W10473197 (cntrl-elec) and 1 W10847804 (panel-cntl) and 1 WPW10348269 (drain pump), Lights on console are flashing and drain pump is cycling off and on. There is a short between pump and boards. Removed and replaced main control, interface and pump. All tests good. ; Job Completed
Near Riverside, CA 92507
Daniel P.
Job Details: 08/31/2018
whirlpool refrigerator KSSO342QTX03 Customer states refrigerator making noise randomly shutting off and icemaker not working , found failed control and frozen fill tube; ordrng 1 W10460127 (tube-inlet) and 1 W10789107 (cntrl-elec) installed new main control board kit and fill tube w/ heater assy , verified compressor and fans running instructed customer all 48 hours for normal temp call completed.
Near San Bernardino, CA 92407
Daniel P.
Job Details: 08/31/2018
whirlpool refrigerator WRS526SIAE00 Customerstates refrigerator fresh food section not cooling found broken diffuser will order.; ordrng 1 W11177624 (DIFFUSER) refrigerator fresh food section not cooling found broken diffuser, replaced diffuser assembly, ran diagnostics and verified diffuser door opening and closing , verified proper air flow all ok call completed.
Near San Bernardino, CA 92405
Daniel P.
Job Details: 08/31/2018
whirlpool washer WFW7590FW0 Customer states washer not working no lights found failed main control W11201273 (control) replaced and tested all ok call completed.
Near Fontana, CA 92335
Daniel P.
Job Details: 08/31/2018
whirlpool refrigerator WRT541SZDW00 Customer states refrigerator leaking , found water leaking at return and supply ducts , excessive moisture in refrigerator installed fan blade and seal kit W10916291A sealed any possible air leaks and leveled refrigerator call completed.
Near Victorville, CA 92392
Tyler
Job Details: 08/31/2018
frigidaire washer FFTW4120SW Customer complaint is turn. Fixed and tested all works good at this time.; Job Completed
Near San Dimas, CA 91773
Tyler
Job Details: 08/31/2018
kitchenaid refrigerator KSC24C8EYY03 Customer states display is not working. Found display is not always responding. Removed and replaced user interface WPW10623103 (control). Tested all works good at this time.
Near San Dimas, CA 91773
Tyler
Job Details: 08/31/2018
whirlpool dryer MCG8000AWW Customer states steamer in dry clean cabinet is not working and steam reservoir is leaking. Parts for dryer cleaner are no longer available and unit is unrepairable at this time; Job Completed
Near La Verne, CA 91750
Tyler
Job Details: 08/31/2018
whirlpool refrigerator KRFF305ESS00 Ice maker is not working. Found ice maker is stuck mid cycle. Removed and replaced ice maker tested but no water from fill valve. Ordering valve not in stock.; ordrng 1 WPW10420083 (valve), Removed and replaced fill valve. Cycled ice maker. All works good at this time.
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 08/31/2018
KITCHENAID DISHWASHER KDFE104DSS5 Unit is leaking and door pops open. Found door seal was pushing on door causing both issues. Fixed and tested all works good at this time no leaks.
Near Rialto, CA 92376
Tyler
Job Details: 08/31/2018
MAYTAG WASHER MVWX655DW0 will not spin clothes. Found stripped wash plate and hub kit. Ordering parts not in stock.; ordrng 1 W10396887 (hub) and 1 W10902814 (washplate), Checked unit. Found off balance load and valves at wall are leaking. Spun out load no problem. Customer has off balance loads. All works good at this time.
Near Baldwin Park, CA 91706
Stephen
Job Details: 08/31/2018
WHIRLPOOL REFRGERATOR MBR2258XES1 Found FC drain freezing up. Needs P-trap kit per w10632338c. Installed P-trap kit. Cleaned plugged condenser. Reset controls. Instructed customer to defrost unit completely for 24 hours with unit off and FC door open. Unit is cooling properly at this time. Complete.; used 1 W10619951 (TUBE DRAIN)
Near Duarte, CA 91010
Stephen
Job Details: 08/31/2018
MAYTAG WASHER MVWX655DW1 Ran diagnostics. Had f0e2 error code. Cleared error code. Found pressure tube blocked. Cleared tube. Ran calibration, auto test cycle- passed. Tested deep clean. Tested ok. Fills, drains, spins properly. Advised to use “1” level on liquid HE detergent cap. Complete
Near Baldwin Park, CA 91706
Stephen
Job Details: 08/31/2018
MAYTAG REFRIGERATOR MSF25D2EAW00 Found RC door closer worn, condenser clogged. Cleaned condenser. Needs RC door closer cams.; rqstng P&A on 1 WP2182179 (cam-door) and 1 WPW10329686 (cam-door), Replaced RC door closer cams. Door is closing properly at this time. Unit is cooling properly at this time. Complete.; Job Cmpltd
Near Los Angeles, CA 90068
Isidore
Job Details: 08/31/2018
WHIRLPOOL REFRIGERATOR Wrong address 3161 customer states work has been done
Near Los Angeles, CA 90077
Isidore
Job Details: 08/31/2018
WHIRLPOOL WASHER MVWX700XW0 Found f7 fault code start capacitor W10278117 cracked/broken in half belt WPW10006384 showing some wear, parts ordered; ordrng 1 W10278117 (capacitor) and 1 WPW10006384 (drive belt), installed new capacitor and belt test cycle ok, washer working at this time.
Near Beverly Hills, CA 90210
Isidore
Job Details: 08/31/2018
maytag dryer MGDB880BW0 Customer has POP SEARS warranty until dec. 7th 2019 customer to call sears for service; Job Cmpltd,
Near Beverly Hills, CA 90210
Isidore
Job Details: 08/31/2018
whirlpool oven KEBC247VSS02 Installed new thermal fuse on control, removed oven from wall and back panel, installed new hi limit thermostat on back of oven. test oven operation cooling fan W10176670 upper oven noisy. Part ordered note 40 additional labor to install cooling fan.; ordrng 1 W10176670 (blower assy), Removed oven from wall, back and top panels and old blower. Installed new blower reinstalled panels. Test oven operation ok at this time.
Near Beverly Hills, CA 90210
Isidore
Job Details: 08/31/2018
whirlpool refrigerator GD2SHKXKQ00 Compressor W10309990 winding open, needs to be rewired. Customer declined service at this time. Job completed.
Near Hesperia, CA 92344
Cesar
Job Details: 08/31/2018
whirlpool dishwasher WDF520PADW7 Unit not filling homed valve Found shorted water valve short damaged control causing unit not to fill ; ordrng 1 W10872255 (valve), Replaced valve unit tested good ; Job Completed.
Near Apple Valley, CA 92308
Cesar
Job Details: 08/31/2018
amana washer NTW4516FW2 Found unit in panic mode ( drain pump running and lights off) checked codes and found a long fill code. Water valves and pressure system checked good. Checked water pressure to unit that is at 70 psi and gas good flow. Ran test cycle all passed started a load that checked good. Calibrated control resetting it. Job complete.
Near Apple Valley, CA 92307
Cesar
Job Details: 08/31/2018
amana washer NTW4516FW1 Tested unit, found long fill code. Water flow to unit is good and valve tested good. Checked pressure hose and found it not connected to the control, causing the control not be able to read water levels. Reconnected hose to control and tested unit all tested good.
Near Apple Valley, CA 92307
Cesar
Job Details: 08/31/2018
maytag dryer MGDB835DW3 Sock in blower causing the noise removed item, retested unit, tested good; Job Completed.
Near Barstow, CA 92311
Cesar
Job Details: 08/31/2018
WHIRLPOOL Refrigerator WRS588FIHB00 Unit not cooling properly in the freezer and fresh food compartment at the top temps are to high at the bottom things are freezing indicating a lack of air flow at this time compressor is running but not evaporator fan put in test mode fan motor ran but at a low speed routed for fan and control . Also air tower on ceiling is falling off clips are not holding it in place ; ordrng 1 W11036566 (motor-evap) and 1 W11040868 (duct-air) and 1 W11089236 (cntrl-elec), Replaced control duct and evaporator fan motor unit tested good.
Near Apple Valley, CA 92308
Cesar
Job Details: 08/31/2018
whirlpool refrigerator WRS325FDAM04 Lights flicker when door is opened checked voltage to primary light it is steady checked light connection they check good replaced primary light unit tested good; used 1 W10515058 (LIGHT)
Near East Los Angeles, CA 90022
Francisco
Job Details: 08/31/2018
whirlpool refrigerator WRS325SDHZ02 Checked unit found a bad solenoid on water valve. Connector receiving 120 vac yet valve not working. Also applied 120 vac to valve for testing purposes it failed the test ordering part; ordrng 1 WPW10179146 (valve-inlt), Removed and replaced parts listed tested ops no leaks and unit working as intended. Job Completed.
Near San Marino, CA 91108
Francisco
Job Details: 08/30/2018
whirlpool washer LSR6332KQ0 Customer cancelled right when I arrived.
Near East Los Angeles, CA 90022
Francisco
Job Details: 08/30/2018
whirlpool refrigerator WRS325SDHZ02 Checked unit found a bad solenoid on water valve. Connector receiving 120 vac yet valve not working. Also applied 120 vac to valve for testing purposes it failed the test ordering part; ordrng 1 WPW10179146 (valve-inlt) Removed and replaced parts listed tested ops no leaks and unit working as intended.
Near Simi Valley, CA 93065
Aaron
Job Details: 08/30/2018
whirlpool dryer WGD7500GW0 checked operations found that the igniter for the burner is broken replace the gas igniter tested operations unit is working as designed now; used 1 279311 (IGNITOR KIT & BRACKE)
Near Ventura, CA 93003
Aaron
Job Details: 08/30/2018
frigidaire refrigerator LGHN2844MF0 Replaced the main board evaporator fan motor and fan blade tested operation to start the cool allow 24 hours to cool off way down operating normal at this time; Job Complete
Near Fillmore, CA 93015
Aaron
Job Details: 08/30/2018
whirlpool washer WTW5000DW1 Unit was not shifting , replaced the shift actuator , tested operations unit is working as designed , advised the customer to start using way less soap and to do the clean wash cycle with the affresh tablets once a month or else this unit can intermittently not spin out clothes which is another issue customer brought up other than that unit is operating as designed; used 1 W10913953 (ACTUATOR)
Near Santa Paula, CA 93060
Aaron
Job Details: 08/30/2018
maytag washer MVWB765FW1 Unit has an f2e1 And not responding , needs console and controls , replaced parts W10920541 (CNTRL) and a W10919546 (Console) tested ops normal; Job Completed.
Near Malibu, CA 90265
Jesus
Job Details: 08/30/2018
WHIRLPOOL REFRIGERATOR KRFC704FSS00 Customer states that unit is not cooling. Checked unit and it was defrosted but has some ice left in the evaporator. Removed the evaporator and ran test 40. Assembled unit and tested. Unit is working as designed. Job complete.
Near Malibu, CA 90265
Jesus
Job Details: 08/30/2018
maytag washer MHWE251YG00 Customer states that unit is displaying error codes. Checked unit and ran diagnostics found error codes. Pulled unit out checked the water valve. Removed hoses and found the filters clogged. Cleaned the filters and reinstalled hoses. Ran unit test and passed. Unit is working as designed, Job completed.
Near Calabasas, CA 91302
Jesus
Job Details: 08/30/2018
maytag washer MVWB300WQ1 Customer states that unit is making a loud noise. Checked unit and found bad bearing. Gave customer quote and approved. Removed ring tub,wash-plate, basket and rotor assembly. Removed bearing mad installed new kit. Assembled unit and tested. Unit is working as designed. Customer paid in full. Job Completed.
Near Calabasas, CA 91302
Jesus
Job Details: 08/30/2018
KITCHENAID MICROWAVE KOCE507ESS05 Customer states that unit is heating intermittently. Checked unit and and ran diagnostics no error codes found. Also customer states the microwave fan was noisy. Removed unit from cabinet and found the fan vibrating accessibly. Tighten screws on fan motor and added extra padding to housing. Assembled unit and tested. Unit is working as designed; Job Completed.
Near Oak Park, CA 91377
Jesus
Job Details: 08/30/2018
WHIRLPOOL WASHER WFW97HEDC0 Customer states that unit is leaking from underneath. Checked unit and and ran diagnostics. Customer ran the cleaner washer cycle and found suds coming out of the back port. Removed top cover found where the unit is leaking due to over suds. Explained to customer due to the access soap this will happen. Unit is woking as designed
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 08/30/2018
WHIRLPOOL WASHER WTW8000DW1 Customer states washer not finishing the cycle. Set unit on diagnostic and found no error code. Having a hard time attempting to set unit in diagnostic. Replaced main control, re calibrated. Tested ok. Job Completed. used a W10916647 (CNTRL)
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details: 08/30/2018
whirlpool cooktop KFGU706VSS01 Customer states cook top center burner is not lighting up. Checked unit and found crack on the bottom section of the electrode, routing the spark through the crack. Burner head assembly is discontinued, Job Completed.
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details: 08/30/2018
whirlpool dishwasher KUDE70FXSS5 Customer states cycles are taking too long. Set unit in diagnostic and found a F6E4 code (Float switch open) and a F19E3 code (Drying fan error). Control doesn’t want to run the complete diagnostic test. Found an open fan motor. Need to replace fan motor but there is the possibility that the control has to be replaced too. Customer was charged today for the service call Customer will call back if they want to continue repair. job completed.
Near Oxnard, CA 93033
Hector Zuleta
Job Details: 08/30/2018
whirlpool refrigerator WRS321SDHZ01 Customer states no ice production and condensation of the refrigerator divider (Mullion). Checked unit and found good ice production and normal temperatures on both compartments. Also noticed condensation on the Mullion bar. Observed an increase in temperature, this is an environment issue, also he suggested to partially cover some not all the holes on the back cover cardboard to increase at little be the temperature of the Mullion bar. job completed.
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 08/30/2018
whirlpool dryer WGD4815EW2 Customer staates dryer making noises. Checked unit and found damaged roller. Installed a dryer repair kit 4392065 (DRYER REPAIR KIT) . Tested ok, Job completed.
Near Los Angeles, CA 91344
Michael
Job Details: 08/30/2018
whirlpool microwave RBD245PDQ15 Customer states intermittently the user face will lose power while in use. Oven operates but display does not show. Found loose connection on neutral line above it but did not correct issue. Oven functions other than display.White control p/n 8300428 is discontinued. Cannot repair this unit. Job completed.
Near Los Angeles, CA 91364
Michael
Job Details: 08/30/2018
whirlpool washer WTW5000DW0 Customer stated unit leaked water from bottom. F8E3- overflowF8E5-hot/cold reversed. Verified hoses were in correct. verified leaking from transmission area. Tech removed wash plate which broke. Wash plate nut is severely corroded in place. Phillips screw is stripped and needs to be drilled out for removal. Wash plate W10752283Screw WP8533953; ordrng 1 W10752283 (washplate) and 2 WP8533953 (screw)s, Removed seized nut from splined shaft. Removed and replaced transmission assembly. Tech found splotch assembly is melted and damaged.Need cam p/n W10721967 and belt WPW10006384; ordrng 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt), Installed new cam assembly and belt. Ran unit through manual fill, agitate, drain, spin with no issues. Ran auto service test and passed with no issues. Unit ops as intended job complete
Near Los Angeles, CA 91367
Michael
Job Details: 08/30/2018
whirlpool washer WFW3090GW Customer states unit won’t turn on. Tech verified unit is unresponsive. Verified 120v to washer. Removed top panel and verified power cord has continuity. Found loose connection on white and black wires. Secured connection. And unit now powers on and ops as intended. Ran auto service test and passed with no issues. Job complete.
Near Los Angeles, CA 91344
Michael
Job Details: 08/30/2018
whirlpool oven WFG320M0BS0 Customer states outer oven glass exploded and glass struck their toddler.Tech found outer glass broken. Inner glass is intact. Tech found adhesive and broken glass inside oven door cavity preventing new glass from going in properly. Needs upper trim for oven door p/n W11105139 ; ordrng 1 W11105139 (brkt-glass), Removed door from unit. Removed front panel and replaced with new glass and top bracket. Installed door onto unit. Door is even and opens and closes as intended. Job complete
Near Santa Clarita, CA 91350
Michael
Job Details: 08/30/2018
whirlpool refrigerator WRX735SDBM04 Customer states door open light is on and door dispenser is not operating. Service test 16 stays open when door is closed. Removed left side door switch and found bad connection. Tested door switch and passed. Reinstalled door switch and installed spacer and lights now function as intended. Door dispenser now ops as intended job complete. used WP2177331 (PLASTIC-SQ)
Near Simi Valley, CA 93065
Danny
Job Details: 08/30/2018
WHIRLPOOL RANGE WFE550S0HZ0 Making loud noises when using convection bake Found harness in the back hitting the fan blades Relocate harness Reinstall cover Reinstall range Test unit and convection fan motor is working properly. Job complete.
Near Simi Valley, CA 93065
Danny
Job Details: 08/30/2018
whirlpool refrigerator WRX988SIBM00 Unit is not making ice and not cooling properly ; ordrng 1 W10789393 (cntrl-elec) and 1 W10837236 (harns-wire) and 1 W10870822 (cntrl-elec) and 1 W10898445 (cntrl-elec) and 1 WPW10764668 (ice maker), Not making ice and not cooling Replaced harness and controls and ice maker Reinstall unit Set unit to proper temp Ice maker cycled and filled up with water Ref fan motor is running properly . job complete
Near Moorpark, CA 93021
Danny
Job Details: 08/30/2018
kitchenaid refrigerator KBSD608ESS00 Unit got super hot and won’t cool inside refrigerator side Replacing control ; ordrng 1 W10849799 (cntrl-elec) and 1 W11212356 (FAN ) and 1 WP2188875 (motor-cond), Unit is getting to hot and not cooling properly Tech line requested to replaced main control and fans Replaced and install new control and fans Power unit up Unit kicked on and all fans are working Advised client to allow 24hrs for unit to reach proper temperature.
Near Los Angeles, CA 91367
Danny
Job Details: 08/30/2018
WHIRLPOOL COMPACTOR GX900QPPS6 Unit is not working and control is hard to switch ; ordrng 1 WP777811 (switch-dir) and 1 WP9871824 (switch-off), Not working Replaced switches Reinstall unit Test unit multiple times and unit is compacting properly ; Job complete
Near Simi Valley, CA 93063
Danny
Job Details: 08/30/2018
WHIRLPOOL WASHER WFW9600TW01 Not draining Found bad drain pump. Provided cod estimate to client, Client agreed to get unit repaired. Replaced and install new drain pump ran a self test cycle and unit completed with no issues No water leaks Reinstall washer. Job Completed. used 280187 (PUMP-WATER)
Near Simi Valley, CA 93063
Danny
Job Details: 08/30/2018
whirlpool refrigerator KBFS20EVWH0 No lights Unplug unit and reset for a minute Plugged unit into power supply All lights were on and made sure all door are closing and sealing properly All light switches are working properly Unit kicked on and started to cool ; Job Completed.
Near Tehachapi, CA 93561
Patrick
Job Details: 08/30/2018
kitchenaid dishwasher KDTM404ESS3 Unit is still not drying errors stored F9e4 f5e1, have nothing to do with heat. Stated to change wire harness by tech support ; ordrng 1 W10834770 (harns-wire) Removed and replaced parts tested unit all ops checked good.
Near Tehachapi, CA 93561
Patrick
Job Details: 08/30/2018
WHIRLPOOL WASHER WFW95HEDW0 Found the unit having issues with not wanting to start. The pump just runs. Checked error codes and found f8e1 and a f9e1. Errors that are related to water level sensor and air trap. Checked for blockage or air leaks in pressure hose and air trap, none detected. Pump is operating properly and there is water entering machine. Needs new air trap and pressure sensor; ordrng 1 W10626116 (trap) and 1 WPW10448876 (switch-wl), Found the unit having issues with hot water valve. The screen was actually plugged. Different error code then last time and I missed it. Cleared out and tested unit all ops checked good
Near Lancaster, CA 93536
Patrick
Job Details: 08/30/2018
whirlpool washer WFW72HEDW0 Found the customer stating the unit won’t always lock unlock and start. Locks and unlocks up to 5 tries for it to lock. Other then that unit runs fine. Checked errors and found door unlock error. Checked connections all good. Needs new latch. USED PART WPW10443885 tested unit all ops checked good
Near Littlerock, CA 93543
Patrick
Job Details: 08/30/2018
WHIRLPOOL WASHER WFW7590FW0 Customer canceled at the door
Near Tehachapi, CA 93561
Patrick
Job Details: 08/30/2018
whirlpool washer WTW7300DW1 Customer having issues with the unit filling and draining staying stuck on 35 min. The 50 min cycle took 2 1/2 hours to complete. Checked errors and found off balance and an over load error. Checked the load size he had in the machine and it wasn’t over loaded. He was able to put into a drain and spin just fine and spin water out of the clothes. Hot supply line doesn’t open all the way but still enough pressure and no valve error code stored. Need to replace control board. Will also replace valve cause the issue he is having with unit is similar to valve failure. Unable to replace valve. Water supply doesn’t shut off. But I don’t believe valve is bad ; Job Complete
Near Santa Clarita, CA 91355
Raymond
Job Details: 08/30/2018
kitchenaid refrigerator KRFC704FBS00 Upon arrival unit not cooling. Unit has defrost issue, need to replace evap cover, optimize thermistor and replace control. Contacted Customer to discuss and found customer contacted kitchen aid for a replacement unit.
Near Santa Clarita, CA 91321
Raymond
Job Details: 08/30/2018
maytag washer MHW5500FW1 Upon arrival a weird noise in spin cycle. Couldn’t describe it more. Ran unit through diagnostic and tested unit. No error codes and unit passed all tests. front load washers could intermittently cause a noise when air flow is passing through clothes. This is considered normal. Unit functions as designed at time of service.
Near Los Angeles, CA 90065
Raymond
Job Details: 08/30/2018
whirlpool range WFG520S0FS0 Upon arrival hinges were bent. Replace hinges and tested unit functions normal now.
Near Los Angeles, CA 91607
Raymond
Job Details: 08/30/2018
kitchenaid range KSGB900ESS2 Upon arrival I had no parts. Inspected valve and tried to get leak to stop. Old not. Order manifold set. ; ordrng 1 W11241301 (MANIFOLD ), Replaced control, display and manifold. No gas leaks but wiring harnesses to display has broken pins and keypad harness is damaged. ; ordrng 1 W10913685 (panl-cntrl) and 1 W11025616 (harns-wire) and 1 W11176109 (HARNESS) , Replaced control panel, and wire harness. Swapped out cosmetic backing for knobs. Tested unit. Unit functions as designed.; Job Completed
Near Los Angeles, CA 91331
Raymond
Job Details: 08/30/2018
whirlpool dryer MGDC215EW2 Upon arrival timer wouldn’t advance. Inspected and found bad timer. Replaced timer WPW10185981 (TIMER) and tested, unit functions as designed.
Near Los Angeles, CA 91342
Raymond
Job Details: 08/30/2018
MAYTAG DRYER MCG8000AWW Upon arrival unit would not spin and the steamer would not close. Inspected and found bad belt, pulleys, glide, idler arm and motor. Latch is broken but is discontinued. Quoted customer for repair, Informed customer latch was discontinued, customer will speak with wife to find out if they wish to repair.
Near Santa Clarita, CA 91381
Billy J.
Job Details: 08/30/2018
whirlpool washer MVWB835DW3 Upon arrival customer states she wants unit checked out to make sure its functioning properly I checked unit for error codes there is none I ran unit threw diagnosis and went threw all functions as designed job complete also instructed customer to put unit on dedicated circuit per use and care guide job completed.
Near Los Angeles, CA 91325
Billy J.
Job Details: 08/30/2018
whirlpool refrigerator WRS526SIAH00 Different issue customer states ice cubes are smaller found water line cracked cracked don’t have correct water supply line need water line from valve to under door put into parts research also installed ice build ; ordrng 1 WATERLINE (WATERLINE), upon arrival removed and replaced all water lines retested job complete no leaks at this time
Near Los Angeles, CA 91304
Billy J.
Job Details: 08/30/2018
KITCHENAID DISHWASHER KDTM404ESS2 Upon arrival customer stated unit not drying or cleaning properly customer is using all eco friendly soup and no rinse aid instructed customer to use proper products and customer stated she will not use those products instructed customer she will not get results she wants with out proper products.
Near Los Angeles, CA 91326
Billy J.
Job Details: 08/30/2018
kitchenaid refrigerator KBSN602ESS00 Upon arrival customer stated fresh foods not working u.i was stating 64 degrees and high temp alarm in fridge performed factory reset and u.i started working and showing correct temp entire u.i was frozen job complete
Near Los Angeles, CA 91326
Billy J.
Job Details: 08/30/2018
JENNAIR REFRIGERATOR JFC2089HPY upon arrival customer stated unit stoped cooling in refrigerator section and icemaker stopped making ice then it started working again I have 35 degrees in fridge and 0 degrees in freezer customer states she lost all her food and was like this for a couple days found damper control not opening or closing also making a load noise WP67003903 ; ordrng 1 WP67003903 (control- d), Upon arrival removed and replaced all parts listed retested job complete
Near Los Angeles, CA 91342
Billy J.
Job Details: 08/30/2018
whirlpool refrigerator GC5SHAXVS00 Upon arrival customer stated icemaker was not working properly sometimes wouldn’t get ice for a couple days also stated they could not removed ice bucket removed and replaced icemaker 2198597 (ICEMAKER) and bad ice door 8201756 (ICE DOR KT) not sealing properly. retested job complete
Near Los Angeles, CA 91331
Bryan Dunn-Wilson
Job Details: 08/30/2018
maytag washer MVWC565FW Upon arrival customer states washer is not starting. Heard loud clicking noise then washer never worked after. Tried to put unit into diagnostics. Unit would not go into diagnostics. Ordering control. ordrng 1 W11162438 (CNTRL ), Removed and replaced control. Calibrated and tested unit. Unit functions as designed. customer approves repair at this time. No dents dings or scratches caused by tech.
Near La Cañada Flintridge, CA 91011
Bryan Dunn-Wilson
Job Details: 08/30/2018
KITCHENAID REFRIGERATOR KRFC704FSS00 Upon arrival unit is a complete no cool. Customer states previous company replaced evap cover and control. Since then fridge and freezer have no cooled. Inspected unit. Customer also states hearing a loud noise from behind fridge for days. Then noise stopped. Compressor is not running. Both evaps do not have a frost pattern. All fans are running. Put unit into diagnostics. Compressor would not start. Ordering compressor and fc evap. ; ordrng 1 W10865322 (evaporator) and 1 W11025999 (compressor), Unit is not cooling again. Fresh food evap is frozen over again. Checked thermistor and it is in correct position. Evap and cooling lines are pushed back against liner wall away from evap cover and software is up to date. This unit has had the same repair done to it twice before. Will send to AP to see if unit can be exchanged
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details: 08/30/2018
WHIRLPOOL DISHWASHER WDF320PADB2 Customer states cutting board melts along top of heater. Also poor wash. Inspected unit found cutting board melted. Removed cutting board and all plastic heater works fine. Tested sump all test passed. Instructed customer to use rinse aid to help with washing of dishes. No other problems found at this time.
Near Pasadena, CA 91107
Bryan Dunn-Wilson
Job Details: 08/30/2018
whirlpool oven KEBS107SSS02 Customer stated no heat to oven. Stated used self clean then oven wouldn’t heat. Unit needs new thermal fuse and blower. Ordering parts; ordrng 1 WP8304452 (fuse-thrml) and 1 Wp8303972 (blower), Removed and installed thermal fuse. Tested unit. Unit preheated to 350. Customer approves repair at this time no dents dings or scratches caused by tech.
Near Arcadia, CA 91006
Bryan Dunn-Wilson
Job Details: 08/30/2018
WHIRLPOOL OVEN WM27160B Upon arrival customer states when Oven reaches temp loud fan noise. Ran oven when oven reaches set temps unit started making loud noise from cooling fan. Removed cover to see if any obstruction is causing noise found none. Ordering cooling fan motor. Quoted Customer. approved. ordrng 1 WP74004947 (fan motor), Removed and replaced blower fan. Ran oven to 350 fan runs and no noise; Job Completed
Near Bakersfield, CA 93308
Dane
Job Details: 08/30/2018
WHIRLPOOL WASHER WTW4816FW1 On arrival the unit would not spend because the lady would not lock. Found little lock faulty. Removed and replaced W10838613 (LATCH) lock and tested unit. Unit functions normal now.
Near Bakersfield, CA 93311
Dane
Job Details: 08/30/2018
kitchenaid oven KODE500ESS02 Unit needs a new control board and new consul still giving same code. Per conversation with tech-support that was deleted when for some reason the office canceled the dispatch while I was at the call and lost my PVR and the file number to who I spoke with on tech line. Ordering parts; ordrng 1 W10801665 (cntrl-elec) and 1 W11086141 (console) and 1 W11179310 (CONTROL), Removed and replaced controls and tested unit. Unit functions normal now.
Near Bakersfield, CA 93311
Dane
Job Details: 08/30/2018
WHIRLPOOL REFRIGERATOR WRS537SIAM Upon arrival the unit was freezing food in the fresh food section. Took ohm reading off of thermostat control board and found loose connection at control board causing faulty ohm. Secure connection and tested unit. Unit functions normal now; Job Completed
Near Bakersfield, CA 93313
Dane
Job Details: 08/30/2018
GE WASHER GTW460ASJ7WW Faulty lid lock, shifter is not working, water level too low even in diagnostic testing.; ordrng 1 WH01X27954 (LID LOCK) and 1 WH05X24185 (CLUTCH) and 1 WH05X25036 (SHIFTER) and 1 WH12X25294 (sensor speed), , Installed all list of parts and tested unit. Unit functions normal now; Job Completed.
Near Bakersfield, CA 93307
Dane
Job Details: 08/30/2018
frigidaire washer FAFS4272LA Upon arrival door was not closing correctly. Installed door hinges door frame and door latch. Door is not latching but unit is leaking from the Bellows, found bellows spring broken. Unit needs new Bellows Spring; ordrng 1 134527100 (clamp), Installed clamp and tested unit. Unit functions normal now.
Near Bakersfield, CA 93307
Dane
Job Details: 08/30/2018
GE AZ65H07DACW2 Upon arrival only some of the buttons on the user interface with function. Unit needs new user interface; ordrng 1 WP26X23380 (UI), , Installed ui and tested unit. Unit functions normal now
Near Bakersfield, CA 93306
Dane
Job Details: 08/30/2018
WHIRLPOOL WASHER WTW7040DW Upon arrival unit was not spinning. Found unit with faulty clutch assembly. Removed and replaced clutch W10754448 (CLUTCH) and tested unit. Unit functions normal now.
Near Bakersfield, CA 93306
Dane
Job Details: 08/30/2018
FRIGIDAIRE DISHWASHER FDB4315LFB0 Unit screeching after running for a while. Unit has bad motor bearing. Needs motor. Also door sequels very loudly, need to use some bar soap on door guides; ordrng 1 154844101 (motor kit), Removed and replaced motor and tested unit. Unit functions normal now
Near Bakersfield, CA 93305
Dane
Job Details: 08/30/2018
frigidaire refrigerator FFHT1814TW Upon arrival unit was not cooling. Found motor shorted and took out control board. Removed and replaced motor blower and control box and tested unit. Unit functions normal now; Job Completed
Near Paso Robles, CA 93446
George
Job Details: 08/30/2018
FRIGIDAIRE REFRIGERATOR FPBS2777RFO Found refrigerator working ok dispensing ice cubes and crush ok customer experiences intermently not dispensing ice motor sounds like is turning advise customer to record issue if comes back thanks. No dents or dings cause by tech.; Job Completed
Near Avila Beach, CA 93424
George
Job Details: 08/30/2018
kitchenaid refrigerator KFXL25RYMS2 Found refrigerator not dispensing water or ice customer change out filter remove had lots of settlement in water need to replace valve ok to order part . ordrng 1 WPW10349187 (valve), Installed part tested check out ok complete no dents or dings cause by tech.; Job Completed.
Near Los Angeles, CA 91436
Kenneth
Job Details: 08/30/2018
whirlpool dryer WGD9400FW0 Found unit not heating well due to gas coils being bad. Replaced gas coils and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician; used 1 279834 (2 COIL GAS VALVE SET). Found unit not heating. Found wire at gas valve ha backed out when installed. Not giving good connection. Fully secured and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around u it caused by technician