Near Hesperia, CA 92345
Cesar
Job Details: 08/31/2018
WHIRLPOOL WASHER WTW5000EW1 Found pulley rubbing on cover causing the noise. Caused by a nut on pulley that came loose allowing pulley to drop and rub on cover . Tighten nut unit tested good ; Job Completed
Near Los Angeles, CA 90042
Francisco
Job Details: 08/31/2018
whirlpool refrigerator KRFC302ESS00 Checked unit found condensation build up on million heater. Instructed customer on humidity control feature on unit and turned it on to avoid condensation.
Near San Gabriel, CA 91775
Francisco
Job Details: 08/31/2018
WHIRLPOOL REFRIGERATOR GI7FVCXXA01 Checked unit and found an obstructed drain port on FC. Removed ice on FC floor and removed and replaced part listed. Unit is working as intended, Job Completed. Used WP67006387 (THERMOSTAT) and WPW10267646 (CNTRL-ELEC)
Near Pasadena, CA 91106
Francisco
Job Details: 08/31/2018
whirlpool icemaker KRFC300ESS01 Customer stated another Service Provider had replaced the ice maker and unit is still not working properly. Inspected mold it had ice. Pressed and held door switch as it closes the circuit to the ice maker. Unit completed harvest and fill cycle successfully. Raised door a bit for switch to make better contact and activate ice maker. Customer approves functions and unit is working as intended.
Near Los Angeles, CA 90042
Francisco
Job Details: 08/31/2018
KITCHENAID RANGE KSGB900ESS2 Customer only needs front panel replaced. Ordering part, ordrng 1 W10861216 (panel-drwr), Checked unit found dent on baking drawer. Removed and replaced parts listed unit now cosmetically fine.; Job Completed
Near Montebello, CA 90640
Francisco
Job Details: 08/31/2018
whirlpool refrigerator WRS325SDHZ00 Customer stated ice still has an odor and off taste, I could not really smell what she was referring to. Contacted tech line no further advise on repair. Advised customer to look into some kind of filtration system to improve water quality
Near Somis, CA 93066
Aaron
Job Details: 08/31/2018
whirlpool refrigerator WRF555SDFZ05 Customer states Unit is freezing in the fresh food section , needs dampener and , thermistor harness , and main board asm ordered parts ; ordrng 1 W10884720 (harns-wire) and 1 W11043763 (cntrl-elec) and 1 WPW10196393 (damper control assy), Replaced the dampener and main board and harness tested ops ok at this time allow 48 hrs to get back to correct temps ; Job Completed
Near Moorpark, CA 93021
Aaron
Job Details: 08/31/2018
kitchenaid refrigerator KBSD608ESS00 Went through diagnostics and thermistors checked good evaporator fan motors checked good air flow through the dampener was there , need to check the sealed system compressor was not running on high , needs a lot more time to check for oil migration in the sealed system ordered parts needs ; ordrng 1 W10388653 (tube) and 1 W10508992 (exchanger) and 1 W10720770 (compressor) and 1 W10798005 (contrl-box) and 1 WPW10143759 (dryer) and 1 WPW10427993 (evaporator), Built in Ref multiple sealed system parts installed Pull unit , Replaced the compressor and the rest of the parts listed , pulled vacuum checked for leaks , none found recharged the unit tested ops unit is cooling allow 24 hrs to get back to normal ; used 1 AF1200 (TUBE EXTENSION), and 8 R134A (8 OZ)
Near Westlake Village, CA 91361
Aaron
Job Details: 08/31/2018
maytag refrigerator MFI2570FEZ02 Unit freezer light is stuck shut and not functioning correct, ordered parts; ordrng 1 WP12466115SP (light switch), Replaced the freezer tight switch , tested ops normal now operating normal
Near Thousand Oaks, CA 91320
Jesus
Job Details: 08/31/2018
jennair refrigerator JF42NXFXDE02 Customer states that unit door is not closing properly. Checked unit and found the right side door skin not leveled. Adjusted both sides of door skins and leveled them out. Unit is working as designed
Near Oxnard, CA 93035
Jesus
Job Details: 08/31/2018
whirlpool oven KODE300ESS02 Customer states that unit is too hot. Checked unit and ran diagnostics no error codes found. Ran cycle test on unit to get the average temperature. Got the average temp of 351.5 f. Unit is working as designed
Near Oxnard, CA 93033
Jesus
Job Details: 08/31/2018
WHIRLPOOL REFRIGERATOR WRT541SZDW00 Customer states that unit has condensation. Checked unit and seal the liner also the left side of door not sealing. Adjusted door and gasket is now sealing properly. Unit is working as designed; used 1 WP482338 (ADHESIVE)
Near Oxnard, CA 93036
Jesus
Job Details: 08/31/2018
whirlpool refrigerator WRX735SDBM04 Customer states that unit bin is stuck. The bin button was stuck not releasing bin. Press the button real hard and there was some ice build on button. Unit is working as designed.
Near Oxnard, CA 93033
Hector Zuleta
Job Details: 08/31/2018
whirlpool dryer WGD8500DC3 Customer complaints of noises when the dryer is heating up. Checked unit and found a crack in the edge of the blower wheel. Ordered and reschedule.; ordrng 1 WP697772 (wheel),Attempts to remove blower wheel failed, blower wheel frozen to the Motor shaft, ordered motor and housing. Customer requesting service after 3:30pm.; ordrng 1 W10578053 (base) and 1 W10667717 (housing) and 1 W11105178 (motor-drve) and 8 WP90767 (screw)s, Replaced motor, blower wheel and housing. Tested ok.
Near Thousand Oaks, CA 91360
Hector Zuleta
Job Details: 08/31/2018
whirlpool refrigerator WRF555SDFZ05 customer states low ice production. Checked unit and found very low water pressure, advise the customer to call a plumber. Also adjusted fresh food door. Tested ok
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 08/31/2018
whirlpool refrigerator WRF736SDAM14 Customer states Ice clumping in the ice bucket as early (3) days after the ice bucket has been clean and an intermittent problem were the dispenser motor doesn’t work. Checked unit and found air leak through the ice separator and some times the dispenser motor not working.; ordrng 1 W10822606 (motor) and 1 W10865869 (cntrl-elec) and 1 WPW10616133 (separator), Replaced User Interface, auger motor and ice separator. Tested ok
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 08/31/2018
whirlpool refrigerator WRS571CIDM02 Customer states fresh food compartment getting too cold and excess of condensation. Checked unit and found diffuser assembly malfunction. Replaced diffuser W11164593 (diffuser) and tested ok.
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 08/31/2018
WHIRLPOOL MICROWAVE WMH32519HZ2 Customer states there is no heat. High voltage related problem. ordrng 1 W10832024 (thrmst-fix) and 1 W10850446 (capactr-mg) and 1 W10886077 (diode) and 1 W11182140 (INTERLOCK) and 1 W11182141 (INTERLOCK) and 1 WPW10693025 (magnetron), Replaced magnetron, diode, and interlocks. Tested ok.
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 08/31/2018
kitchenaid cooktop KCGD506GSS00 Customer states left rear not sparking. Checked unit and found crack in the bottom of the electrode. Ordered and reschedule.; ordrng 1 W10905489 (igntr-surf), Replaced surface igniter. Tested ok.
Near Los Angeles, CA 91326
Michael
Job Details: 08/31/2018
whirlpool dishwasher WDF520PADM7 Customer states unit is not cleaning or drying. Unit fills and will drain. Diverter motor just clicks and does not engage next cycle. Ordering wash sump assembly W11025157; ordrng 1 W11025157 (pump&motor), Removed and replaced sump assembly. Ran unit through rapid advance. Unit fills, rinses, drains and heats. Unit ops as intended job completed.
Near Los Angeles, CA 91311
Michael
Job Details: 08/31/2018
whirlpool washer WFW92HEFC0 F1E1 stored in control. Ran auto service test and unit shuts off mid test and throws F1E1. This unit had a dryer bolted to the top of it. Tech uninstalled both washer and dryer together from wall cavity. Removed dryer and accessed ACU. all connections were secure. Replaced ACU W11201293 (ACU) and ran unit through auto service test. Unit ops as intended with no issues Reinstalled dryer input onto washer and installed both units back into cavity. Job complete
Near Los Angeles, CA 91326
Michael
Job Details: 08/31/2018
kitchenaid refrigerator KBSD602ESS01 Customer states water dispenser only gives spurts of water. Tech found good water pressure to unit and all valves are operating as intended. Unit is making ice and has been since day one. Tech removed kick panel and verified water is present through inlet water valve. Tech can barely blow through water line; ordrng 1 W11243758 (SMART VALVE), Removed and installed smart valve. Valve operates but little water pressure comes out. Removed inlet water line and got maybe 3psi of pressure through hose. Recommended call plumber to resume water to unit. Job completed
Near Los Angeles, CA 91343
Michael
Job Details: 08/31/2018
kitchenaid microwave KMBP100ESS01 F6E8 error code and unit does not work. Killed power and removed control panel. All connections to board are secure. Replaced control panel W10588761 (PANL-CNTRL) and unit now ops as intended job complete; Job Completed
Near Simi Valley, CA 93065
Danny
Job Details: 08/31/2018
whirlpool refrigerator WRT311FZDW00 Spoke with trade partners support and they are going to mail in part for customer to install Unit is working and cooling properly. Job complete
Near Agoura Hills, CA 91301
Danny
Job Details: 08/31/2018
kitchenaid refrigerator KSSC48FTS02 Unit is not cooling Found leak on evap section Need to order parts and do a complete sealed system ; ordrng 1 2307566 (tube), 12 yr warr on ss parts, 1 W10388653 (tube),1 W10528578 (tube), 1 W10629033 (inverter box), 1 W10841139 (compressor) and 1 WP2306094 (evaporator), 1 WPW10140162 (heater), 28.47,1 WPW10143759 (dryer), Not cooling Completed sealed system repair No floor or cabinet damage Power unit up and compressor kicked on and started to cool Advised client to allow 24hrs for unit to reach proper temp ; Job Completed
Near Palmdale, CA 93551
Patrick
Job Details: 08/31/2018
maytag refrigerator MSS26C6MFB Unit unplugged upon arrival but based on what customer is explaining sounds like a defrost or a diffuser issue. Checked diffuser and it is operating fresh food section getting air flow. Ohmed out heater and bimetal and those were good. Unable to get a clear diagnoses. Job complete
Near Palmdale, CA 93551
Patrick
Job Details: 08/31/2018
whirlpool refrigerator WRF989SDAM00 Found the unit having issues with complete lose of cooling. Found the old style evap in the fridge section. Needs new evap and compressor is running super loud needs one as well.ordrng 1 W10276644 (compressor) and 1 W10917531 (evaporator), Removed and replaced parts. Vacuumed and recharged with 5.7 oz. tested unit. All ops checked good ; used 1 CD8404 ([Alt for AF1200])
Near Glendale, CA 91207
Raymond
Job Details: 08/31/2018
JENNAIR OVEN JGRP436WP01 Upon arrival customer complaint was oven too hot. Inspected and found calibration at 20F over normal. removed and replaced sensor WPW10131825 (SENSOR), Calibrated unit and tested, unit functions normal now.; Job Complete
Near Burbank, CA 91504
Raymond
Job Details: 08/31/2018
kitchenaid refrigerator KFIS29PBMS02 Upon arrival customer states unit was not making ice. Found bad ice maker. Replaced ice maker WPW10764668 (ICEMAKER) and tested unit. Unit functions as designed.
Near Los Angeles, CA 91306
Billy J.
Job Details: 08/31/2018
maytag washer MVWX655DW1 upon arrival customer stated that unit got stuck in sensing mode for like 3 hours checked unit for error codes and found customer had overload error code instructed customer of proper use and care retested job complete,.
Near Los Angeles, CA 91306
Billy J.
Job Details: 08/31/2018
whirlpool refrigerator WRS325FDAM04 upon arrival customerr stated unit would not dispense ice found icemaker is leaking and auger motor is seized up never received motor ordering motor w10317991; ordrng 1 WPW10317991 (motor), Removed and replaced parts listed retested job complete; Job Completed
Near Los Angeles, CA 91304
Billy J.
Job Details: 08/31/2018
jennair dishwasher JDB9000CWS2 Cx states sensor wash not working properly cause states 15 to 20 min of cycle the unit motor pulses on and off and never stops cx waits ten minutes and opens the door and cancels cycle in sensor wash only all other cycles work as desighned no error codes on unit called techline 7722829683 informed him there is no error codes per techline that is part of the cycle and nothing is wrong with unit finished test cycle with no issiue instructed cx cx stated that techline is full of shit and it is not normal cx stated he will call bac
Near Los Angeles, CA 91326
Billy J.
Job Details: 08/31/2018
KITCHENAID REFRIGERATOR KBFN406ESS01 upon arrival unit is leaking where the seem of the two liners meet on top of refrigerator section per techline seal liner with part 820711; ordrng 1 RGBLINER (RGB LINER), pon arrival sealed liner retested job complete complete only complaint was it took more then a month to get the part job complete; Job Complete
Near Los Angeles, CA 91326
Billy J.
Job Details: 08/31/2018
KITCHENAID REFRIGERATOR KBFN406ESS01 upon arrival sealed liner retested job complete customer only complaint was it took more then a month to get the part job complete
Near Los Angeles, CA 91344
Billy J.
Job Details: 08/31/2018
WHIRLPOOL FREEZER WRT518SZFM00 Never received gasket upon arrival customer stated there was frost inside freezer I noticed there was an air leak applied heatgun and resealed unit cleared out as much frost as possible ; Job Completed
Near Santa Clarita, CA 91387
Billy J.
Job Details: 08/31/2018
whirlpool refrigerator WRF535SWHZ00 Upon arrival customer stated unit stopped dispensing water and making ice at the same time tested unit working as designed as of right now but customer had original filter in informered customer to replace filter job complete
Near Santa Clarita, CA 91355
Billy J.
Job Details: 08/31/2018
whirlpool refrigerator WRT318FMDB00 W10884375 W11223731; ordrng 1 CONTROL (CONTROL), Upon arrival removed and replaced control retested job complete; Job Competed.
Near La Cañada Flintridge, CA 91011
Bryan Dunn-Wilson
Job Details: 08/31/2018
JENNAIR REFRIGERATOR JS42PPDUDB20 Customer states ice build up along ice maker and it’s making it leak. Inspected unit. Found door chute is stuck open. Motor no responding. Ordering new ice dispenser parts; ordrng 1 W10542660 (bracket) and 1 W10542663 (support) and 1 WPW10504458 (door-chute) and 1 WPW10546285 (motor), Removed and replaced all listed parts. Customer approves of repair At this time. No dents dings or scratches caused by tech.
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details: 08/31/2018
whirlpool refrigerator KSSC42QMS02 Customer states ice maker stopped making ice after power outage. Inspected unit. Tried to jump ice maker. Ice maker would not cycle or fill. Removed and replaced ice maker WPW10277448 (ICEMAKER). Cycled ice maker. Ice maker functioning as designed. Customer stated I was only there for the ice maker. Customer approves repair At this time. No dents dings or scratches caused by tech.
Near Los Angeles, CA 91352
Bryan Dunn-Wilson
Job Details: 08/31/2018
Whirlpool Refrigerator WRF757SDEM00 Customer states ice build up on bottom of fridge. Inspected unit found ice evap in fridge frosted over. Units evap fan isn’t running ordering new evap motor and harness; ordrng 1 W10633627 (motor-evap) and 1 WPW10277799 (harns-wire), Removed evaporator cover defrosted all ice. Removed and replaced RC evap motor and harness. Unit is now functioning as designed. Customer approves repair At this time. No dents dings or scratches caused by tech.
Near Los Angeles, CA 91342
Bryan Dunn-Wilson
Job Details: 08/31/2018
maytag washer MVWC565FW1 Upon arrival customer states washer was just draining would not do anything else. Removed and replaced control board. Plugged in and tested unit in diagnostics. Unit showed over suds error code. Ran test cycle. Unit functioned as designed. Customer is not using HE soap. Instructed customer on prop soap use. Calibrated unit. Unit functioning as designed. Customer approves of repair At this time. No dents dings or scratches caused by tech
Near Bakersfield, CA 93307
Dane
Job Details: 08/31/2018
WHIRLPOOL RANGE WFG320M0BW Upon arrival the lightbulb was shattered in the socket and could not be removed. Removed and replaced socket and lightbulb and tested unit. Unit functions normal. Collected for price of bulb from customer. Used W10856866 (SOCKT-LITE) and W10888179 (bulb)
Near Arvin, CA 93203
Dane
Job Details: 08/31/2018
whirlpool refrigerator WRX988SIBM01 Upon arrival the customer compliant was freezing stopped cooling then started again. Test 56 had no codes. Tests 1 2 and 3 passed. Ran test 4 and watched frost pattern switch from fresh food to freezer. Called tech support who said unit needs new deli ui; ordering 1 WPW10503833 (cntrl-elec) Removed and replaced electronic control board and tested unit. Job Completed
Near Bakersfield, CA 93307
Dane
Job Details: 08/31/2018
whirlpool washer WTW4816FW2 Upon arrival the unit was not washing correctly. Found the cam and pulley making loud sound the unit would not calibrate. Removed and replaced cam W10721967 (CAM) and control and tested unit. Only cold water valve would open. Removed and replaced valve W11210459 (valve) and tested unit. Unit functions normal now, Job completed.
Near Bakersfield, CA 93304
Dane
Job Details: 08/31/2018
whirlpool refrigerator WRT318FZDW Upon arrival unit was not making ice. Ice maker was getting voltage but would not cycle when jumped Removed and replaced ice maker and tested unit. Unit functions normal now.
Near Bakersfield, CA 93309
Dane
Job Details: 08/31/2018
WHIRLPOOL WASHER WFW9700VW0 Put unit in diagnostic and it had a stored F 21 Long drain code. Unit was training normally and customer said intermittently gave long train code and when it did it had a burning smell. Quoted customer to change pump. She is talking it over with her husband to make decision if she wants to change pump or not. Quoted customer 155 for pump and 8190 for labor
Near Bakersfield, CA 93306
Dane
Job Details: 08/31/2018
KITCHENAID REFRIGERATOR KBFS22EWMS9 Found unit was not cooling. Checked high side and low side pressure. Low side pressure was at 125 and high side pressure was at 150. Cut Tube at dye dryer to troubleshoot restriction. Dye dryer and To clear in compressor area no restriction. Re-soldered dye dryer and re-checked pressures. Got the same pressure reading. There is a restriction in cap tube if I already cut the dye dryer then the restriction must be in evaporator or heat exchanger . Unit needs new evaporator; ordering 1 WPW10317013 (evaporator), Removed and replaced evaporator and tested unit. Unit functions normal now.
Near Pismo Beach, CA 93449
George
Job Details: 08/31/2018
whirlpool refrigerator WRX735SDBM04 Found refrigerator still freezing in fresh food area need to replace interfaceboard ok to order part.; ordrng 1 W11043015 (panel-ui), Installed parts tested check out ok complete. No dents or dings cause by tech
Near Avila Beach, CA 93424
George
Job Details: 08/31/2018
whirlpool dishwasher KDFE104DSS5 Found dishwasher working intermittently. Removed and replaced the hearness. Noticed that the customer was not filling with jet dry. Also inform customer to push the setting a little harder to make it work, complete. used 1 WPW10612062 (HARNES-WIRE)
Near Bradley, CA 93426
George
Job Details: 08/31/2018
whirlpool washer WFW95HEXW0 Found washer with error f06e01 no communication much ccu check motor ok need to replace much customer going to think about it complete
Near Bradley, CA 93426
George
Job Details: 08/31/2018
whirlpool washer WFW75HEFW0 Found washer with no error customer experience wen set heavy wash sanitize 1 h delay on setting remove 1hour delay to o comes back need to replace control board spoke to Austin tech support ok to order part office to call customer wen part in.; ordrng 1 W11201274 (cntrl-elec, ACU), Installed part tested check out ok complete no dents or dings cause by tech
Near Templeton, CA 93465
George
Job Details: 08/31/2018
whirlpool dishwasher WDF520PADM7 Found dishwasher not draining found gunk in air gap clear out tested check out ok complete . No dents or dings cause by tech
Near Los Angeles, CA 91307
Kenneth
Job Details: 08/31/2018
whirlpool refrigerator WRS325FDAM04 Found unit not cooling due to evap fan not running. 120 volts but not running. Replaced evap fan 4389144 (MOTOR,EVAP.FAN) and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician
Near Los Angeles, CA 91356
Kenneth
Job Details: 08/31/2018
jennair microwave JMC2430DP00 Control panel not responding properly. Would sometimes randomly select features without you selecting them. Replaced control panel with the one customer supplied and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician
Near Los Angeles, CA 91601
Kenneth
Job Details: 08/31/2018
whirlpool dryer WED4815EW1 Poor dry times due to clogged air vent. Tested unit with air flow checker got red light with vent attached to dryer. But green with the vent not attached to dryer. Informed customer to get with landlords for a vent cleaning. Unit is working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician
Near Los Angeles, CA 91316
Kevin
Job Details: 08/31/2018
WHIRLPOOL REFRIGERATOR WRT311FZDB00 Found unit with no cool due to bad evap fan motor. Motor has 120 volts. Not turning on fan. Ordering new fan motor and upgraded fan blade. ordrng 1 WP2163777 (blade-fan) and 1 WP2315539 (motor-evap) Installed evap fan blade and motor and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or ar und unit caused by technician.
Near Los Angeles, CA 91316
Kevin
Job Details: 08/31/2018
KITCHENAID REFRIGERATOR KBSN608ESS00 Installed control box, baffle, and thermistor. Tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Shafter, CA 93263
Erick
Job Details: 08/31/2018
KITCHENAID RANGE KICU569XSS Found unit with f12 error. Replaced burner and unit remained with error. Per tech sheet to replace module. Replaced module W10885135 (MODULE). Retested unit and all burners are now working, unit tested normal ops. Job completed
Near Tulare, CA 93274
Erick
Job Details: 08/31/2018
MAYTAG WASHER MVWC350AW1 Unt has multiple codes. Found unit with motor fault,shifter error, and thermistor error. Inspected thermistor and found out of range. Gearcase making grinding noise and leaking oil down to shifter and cam assembly. All,parts will,need to be replaced.GEAR CASE INDICATING DISCONTNIUED; ordrng 1 W10721967 (drive pulley), rqstng P&A on 1 W11255272 (GEARCASE), Installed new parts on unit. Retested it and it passed all tests with no errors. Job complete ; Job Complete
Near Tulare, CA 93274
Erick
Job Details: 08/31/2018
whirlpool range WFG525S0HZ Found shorted switch and board causing it not to turn off light. Repalced both parts WP9757262 (SWTCH-LITE) W11159621 (cntrl). Retested it now light is working as design. Burners and are oven is at full operstion. Job complete
Near Visalia, CA 93292
Erick
Job Details: 08/31/2018
maytag washer MVWC565FW Found unit with worn cam causing it to make noise. Replaced cam assembly. Retested it and it passed all tests with no errors. Job comp; used 1 W10721967 (CAM)
Near Visalia, CA 93292
Erick
Job Details: 08/31/2018
whirlpool dryer MGDX655DW2 Found unit open cutoff and and hot spot on igniter causing it not to heat. Reaplced parts. Retested it and it now cycles and heats. Job completed. used 279311 (IGNITOR KIT & BRACKE) WP3392519 (FUSE-THRML) 279769 (THERMAL CUTOFF) WPW10328463 (COIL-VALVE)
Near Visalia, CA 93292
Erick
Job Details: 08/31/2018
whirlpool freezer WRS321SDHZ Found door not leveled correctly causing door not close. Reinstalled hinge and set bolt to correct height. Retested doors and both are closing with no air gaps and leveled. Job complete
Near Visalia, CA 93292
Erick
Job Details: 08/31/2018
maytag washer MVWX655DW1 Cycled unit through test cycle and found unit with fill error causing it not advance in wash. Found clogged screens on vavle limiting water causing fill error. Cleared debris from valves and flushed them. Retested it and valves are no filling. Unit passed all tests with no Errors. Job complete
Near Visalia, CA 93291
Erick
Job Details: 08/31/2018
whirlpool washer WTW4800BQ0 Cycled unit and Found worn cam assembly causing unit to make noise. Replaced cam assembly W10721967 (CAM) , retested it, and it passed diagnostics test with no errors. Job complete
Near Visalia, CA 93277
Erick
Job Details: 08/31/2018
whirlpool washer WTW5000DW0 Cycled unit and found it leaking due to crack in hose W11244231 (drain hose) . Replaced hose. Retested it through test cycle and it passed all tests with no leaks
Near Delano, CA 93215
Erick
Job Details: 08/31/2018
maytag dryer MGDX655DW2 Found gas from burner releasing while ignitor is not lighting. Unit has error with regulator causing it not to heat, will also repalce wiring harness ; ordrng 1 W10823508 (burner-gas) and 1 W10865754 (harns-wire), Replaced harness and retested unit. Unit is now operating correctly. Unit cycled and heated on 3x attempts with no errors. Job completed
Near Hanford, CA 93230
Enrique
Job Details: 08/31/2018
whirlpool microwave WMH31017FS0 Found door frame coming off . Need new complete door . ; ordrng 1 W10889332 (door/mw), , Replaced the microwave door . All functions checked normal at time of service . ; Job Complete.
Near Hanford, CA 93230
Enrique
Job Details: 08/31/2018
whirlpool washer MVWB835DW3 Found unit not locking . I diagnosed the unit , found shorted latch assembly . Installed new latch W10810403 (LATCH). All functions checked normal at time of service
Near Hanford, CA 93230
Enrique
Job Details: 08/31/2018
maytag washer MVWC415EW1 Found unit not draining . I found shorted drain pump . ; ordrng 1 WPW10661045 (drain pump), Replaced the drain pump . Performed calibration , ran a quick wash cycle test . All functions checked normal . No leaks .
Near Hanford, CA 93230
Enrique
Job Details: 08/31/2018
whirlpool dishwasher WDTA50SAHW0 Found console and door panel received damaged .; ordrng 1 W10860940 (panel) and 1 W10897413 (console), Replaced the dishwasher door panel and console . All functions checked normal at time of service . No leaks.
Near Hanford, CA 93230
Enrique
Job Details: 08/31/2018
whirlpool washer WFW75HEFW0 Replaced the outer tub assembly . I was unable to test the washer. Error code f3e2= temperature sensor fault . Found broken wires ( J5 ) also the tub shocks are defective, doesn’t stay connected to the tub . ; ordrng 1 W10572206 (harns-wire) and 1 W10875909 (knob) and 1 W11229597 (UPPER HARNESS ) and 4 WPW10261492 (shock absorber)s On previous visit , I replaced the outer tub . Tested the washer , found f3e2 - temperature sensor fault . J5 wire harness connector ( broken ) . Also the tub shocks were broken and the knob missing . I replaced lower and upper wire harness . Shocks and knob . All functions checked normal at time of service . No leaks
Near Santa Maria, CA 93455
James
Job Details: 08/31/2018
whirlpool washer WTW5000DW0 Found unit with washplate teeth ground down and not holding during agitating. Told customer about washplate repair and was denied. Customer will order and replace washplate themselves. W10752283 (washplate)
Near Nipomo, CA 93444
James
Job Details: 08/31/2018
whirlpool dishwasher KUDS30FXSS8 Unit unable to wash due to bad motor. Replaced sump assembly W11085683 (pump) and tested unit. Unit now functions as intended.
Near Pismo Beach, CA 93449
James
Job Details: 08/31/2018
whirlpool oven WOS51EC0AS04 Found unit with temp unit settings changed to Celsius instead of ferinhight causing food to burn but display to show low temp. Changed temp display settings and tested unit. Unit now functions as intended. Job completed.
Near Arroyo Grande, CA 93420
James
Job Details: 08/31/2018
maytag refrigerator MFI2269FRZ02 Found unit unable to make ice. Tried to jump ice maker and found ice had become stuck during harvest and jammed icemaker. Cleared jam and icemaker cycled as intended. Also applied silicone seal to liner gaps. Tested tempetured with multimeter and found freezer at -1 and fridge at 37. Unit is functioning as intended. No dents, dings, or blemishes on or around unit caused by tech. used 1 WP482338 (ADHESIVE)
Near Arroyo Grande, CA 93420
James
Job Details: 08/31/2018
kitchenaid freezer KRMF706ESS01 Unit has frosting in freezer compartment due to weak seal long left hand top side of freezer seal. Also found minor gapping in liner near frost location. Ordering new seal and sealant. ordrng 1 482338 (adhesive) and 1 W10407216 (gasket-fip), Replaced gasket and sealed liner with adhesive. Unit is fully sealed and working as intended. No dents, dings, or blemishes on or around unit caused by tech.
Near Santa Maria, CA 93458
James
Job Details: 08/31/2018
WHIRLPOL DRYER WFW7590FW0 Fund undo unit with unresponsive door lock. Removed top and freed doorlock. Found error code for door lock fault. Tested unit and found over soaping present in unit. Insulted with customer over proper soaping techniques and customer understands. Ordering new door lock ; ordrng 1 WPW10443885 (door lock), Replaced door lock and tested unit. Unit locked and unlocked as intended. No dents, dings, or blemishes on or around unit caused by tech.
Near Reedley, CA 93654
Timothy
Job Details: 08/31/2018
WHIRLPOOL WASHER MVWB880BW0 Customer states the unit becomes noisy and bangs around during high spin. Ran a service test. No faults stored. Ran unit in spin. Unit has another bad bearing. This will be the third bearing (including the original). Basket is sticking to the bearing and needs to be replaced too.Book as a 2. All weight.; ordrng 1 W10435302 (bearing), Removed old basket and bearing. Showed customer detergent build up on the basket. Informed customer to use only about 2 tablespoons of detergent. Tested unit unit checks ok. Left unit in a washer clean cycle to help remove excess detergent buildup. No leaks noted.
Near Kingsburg, CA 93631
Timothy
Job Details: 08/31/2018
WHIRLPOOL DISHWASHER WDF520PADM7 Unit is installed around the corner from the sink . Drain hose is connected to the disposal with no high loop. Unit needs a longer drain line so a high loop can be added.; ordrng 1 3385556 (hose-drain), Installed long drain line. Tested for leaks. Left slack for a high loop but did not secure it. Instructed customer the high loop should be fixed in place under the sink to avoid reoccurrence.
Near Kingsburg, CA 93631
Timothy
Job Details: 08/31/2018
kitchenaid dishwasher KDTE254ESS1 Unit need to racks and a seal.; ordrng 1 W10300924V (door seal) Installed tracks and door seal. Unit has clean dishes in it so I can not test for leaks. Job Completed.
Near Fresno, CA 93711
Ian
Job Details: 08/31/2018
whirlpool refrigerator WFW85HEFC1 Tech found unit has doorlock error. Checked doorlock connections and connections are good. Need doorlock for repair.; ordrng 1 W10443885 (latch), Tech installed the latch and tested unit. unit now test good.
Near Dinuba, CA 93618
Ian
Job Details: 08/31/2018
jennair refrigerator JFFCC72EFS00 Customer states Ice will clump inside of bucket. Tech found a small amount of excess frost inside a bucket, examined unit for air leaks in seal and ice chute door. Found no air leaks that would cause an excess of frost. Ice was currently not excessively clumped or frozen. Advise customer that ice must be dispensed regularly in order to keep it from over freezing as ice chamber constantly has freezing air blown into it. Also advise customer that if ice chamber door is opened regularly, it can cause an excess of frost and ice clumping. Customer instruct. No specific failures found at time of visit
Near Dinuba, CA 93618
Ian
Job Details: 08/31/2018
magic chef oven 9475XYB Tech found unit had weak igniter. Replaced igniter from truckstock. Unit now tests good. Collected 215 on check 10129. ; used 1 12400035 (IGNITER,OVEN)
Near Fresno, CA 93727
Ian
Job Details: 08/31/2018
maytag washer MVWC416FW0 Tech found both agitator stack and wash plate were broken. Installed provided wash plate and agitator stack. Unit now test good. used W10846191 (WASHPLATE) and W10836692 (AGITATOR)
Near Clovis, CA 93611
Ian
Job Details: 08/31/2018
whirlpool refrigerator WRF555SDFZ05 Tech found Light bar in refrigerator compartment has inconsistent readings. Between one and 13 V DC. Need both light bar and control board to ensure proper function.; ordrng 1 W10866538 (module) and 1 W10867574 (cntrl-elec), Installed parts and unit now tests good.
Near Fresno, CA 93702
Ethan Shrum
Job Details: 08/31/2018
WHIRLPOOL WASHER WFW75HEFW On arriving to the customers home customer stated that the unit was not functioning properly put unit into diagnostics and found unit to have fault codes for off-balance load over load Code and over suds instructed customer on unit and how much soap to use job is complete; Job completed
Near Fresno, CA 93711
Chris
Job Details: 08/31/2018
KITCHENAID REFRIGERATOR KRMF706ESS01 customer states bottom freezer door was damaged during install. Removed and replaced W10815701 (DOR-FIP SS) freezer door reinstalled handle to new door
Near Di Giorgio, CA 93203
Chris
Job Details: 08/31/2018
WHIRLPOOL REFRIGERATOR WRF989SDAM00 Customers issue is they had temperature concerns and freezer also icemaker not producing ice and pantry user interface display is not lit up. I entered refrigerator into diagnostics Ran test 56 multiple times kept on receiving E2 code motor is losing position.Tried running test 57 and to try to get ice maker to function properly still had no luck and it would not find a home position. Also found pantry user interface shorted out due to moisture Or water seeping inside underneath the board. Also user interface at dispenser lighting display is only lit up on half the board And also SW5 and SW6 buttons on display are not responding to touch. Ordering parts listed needs authorization; ordrng 1 W10861908 (cntrl-elec) and 1 WPW10565996 (cntrl-elec) and 1 WPW10764668 (ice maker), On return visit replaced ui control And also make control board and back of refrigerator. Also replaced Defective pantry user interface board. Checked all functions of refrigera
Near Reedley, CA 93654
Chris
Job Details: 08/31/2018
MAYTAG WASHER MVWC415EW2 Customers issue hearing a loud grinding sound. I found That gear case bearings Worn out and also cam is cracked and actuator is not engaging properly. Ordering parts ; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035747 (gearcase), On return visit replaced gear case Drive up and actuator. Reassembled inner basket and tub ring. I then calibrated unit and then ran system test all functions tested normal.
Near Selma, CA 93662
Chris
Job Details: 08/31/2018
WHIRLPOOL OVEN KEBC107KSS05 On visit hold of an out from underneath cabinet. Removed and replaced blower motor WPW10176670 (BLOWER) also thermostat WP9759242 (THRMST-FIX). Put all paneling back together reinstalled Oven back in place. Powered I’ve been on set to preheat to 350° reached temperature In about eight minutes. All functions tested good. Job completed.
Near Fresno, CA 93706
Chris
Job Details: 08/31/2018
FRIGIDAIRE REFRIGERATOR CRTE182TW0 On today’s visit removed old compressor Welded in new one Also filter dryer. Then put the system into a vacuum to -30 psi. Let that hold for 10 minutes. I then added 4.25 ounces of R- 134A refrigerant. Checked pressures and temperatures refrigerator is now functioning like it should. Job complete
Near Fresno, CA 93723
Irvin
Job Details: 08/31/2018
WHIRLPOOL REFRIGERATOR WRF555SDFZ05 Says the bins delivered with unit not the correct ones, will not fit And part number is wrong. Door gasket has a tear inside left flapper. ; ordrng 2 W10830055 (gasket-fip)s and 2 WPW10224961 (bin-cntlvr)s,, These bins ARE NOT CORRECT, different part number same no fit issue. Found correct part ; ordrng 2 WPW10212139 (bin-cntlvr)s Parts installed. No issues all ops normal.
Near Fresno, CA 93722
Irvin
Job Details: 08/31/2018
FRIGIDAIRE DISHWASHER FFBD2406NW3A The unit has a drain line that is backed up with grease and gunk. Removed the drain hose from the disposal the hose was only clear 1/4 inch. Unit need new drain line motor may need to be changed. Will use on return. ; ordrng 1 807117001 (hose), Removed failed motor and hose. Replaced components. Comp,eted assembky, powered unit ran test cycle, passed. Unit fills washes and drains. All ops normal. ; Job Complete
Near Los Banos, CA 93635
Irvin
Job Details: 08/31/2018
whirlpool washer WRS325FDAM04 The ice in the ice bucket is clumping. The ice will not dispense. Shook the ice bucket the unit will dispense but it’s broken ice, clumps and cubes. Checked condenser for lint, photo, check fill line is properly seated. Product food temps. Temps in the unit are in range. Condenser coils have a buildup. Asked if in and out of the freezer said no. Informed Customer to clean the condenser coils. If clumping persists pull bucket and shake to free ice.
Near Los Banos, CA 93635
Irvin
Job Details: 08/31/2018
maytag washer MVWX655DW1 Customer says the unit will not complete cycles. Fo7ns cold valve is not opening fully drips water in. No sediment failed solenoid. Replaced valve W11127357 (valve) , test passed. All ops normal.
Near Chowchilla, CA 93610
Douglas
Job Details: 08/31/2018
maytag washer MVWB835DW1 Unit not draining properly found impeller to be broken on drain pump removed and replaced drain pump unit is working properly; Job Completed. used W10876600 (PUMP-WATER)
Near Merced, CA 95348
Douglas
Job Details: 08/31/2018
whirlpool washer WTW5000DW1 Unit not dispensing water properly unit is getting good pressure from wall cold water valve is partially plugged removed and replaced valve W11210459 (valve) unit is working properly; Job Completed
Near Hilmar, CA 95324
Douglas
Job Details: 08/31/2018
MAYTAG WASHER MVWB835DWO Unit or draining drain pump hot to the touch check pump pump is clear removed and replaced pump WPW10581874 (PUMP-WATER) unit is not working properly.
Near Merced, CA 95348
Douglas
Job Details: 08/31/2018
whirlpool range WFG525S0HZ0 Drawer is bent. Unit needs new drawer; ordrng 2 W10462909 (brkt-mntg)s and 1 W10807828 (glide-drwr) and 1 W10813962 (drawr-util), Removed and replaced all parts unit is closing properly and evenly.