Near Burbank, CA 91501
Bryan Dunn-Wilson
Job Details: 10/16/2018
REFRIGERATOR JENN-AIR JS48SSDUDE01 Cx states fridge stopped cooling. And UI is not working. Inspected unit. Found cooling was turned off at UI. Cx didn’t know they were supposed to hold power button to turn on fridge. All fans and compressor is running. No issues at this time informed cx that now that it’s running give it’s 24-30 hours to cool and give us a call if temps don’t change.
Near Riverside, CA 92503
Kevin
Job Details: 10/16/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Ice maker is leaking into ice bucket causing auger to get locked up. Ice maker has already been replaced. Need to replace fill valve, valve is seeping. Ordering part. ; ordrng 1 W11043013 (valve)"
Near Simi Valley, CA 93065
Aaron
Job Details: 10/16/2018
WASHER WHIRLPOOL CAE2745FQ0 Replace the water pump and actuator test operations unit is working as designed also the customer is using way too much soap advise them that we have to come back out for too much soap in the unit intermittently does not spin out they’ll be charged $115 service charge not covered under manufactures warranty Hass to be a mechanical failure
Near Simi Valley, CA 93065
Aaron
Job Details: 10/16/2018
WASHER MAYTAG MVWC565FW0 "Unit lock asm was busted replaced and tested , water valve also hot was not working correct replaced it as well , tested ops they are using non H E soap advised to stop and do the clean washer cycle and AFFRESH monthly to get rid of the build up and to maintain a clean washer ops normal now advised to go to the pods 1 pod per load no more then that if they want the unit to work right"
Near Perris, CA 92571
Kevin
Job Details: 10/16/2018
WASHER MAYTAG MVWC425BW0 "Unit not finishing spin cycle and leaking out the bottom. I found that the tub seal on gearcase has failed and allowed water to leak into gearcase washing out bearings and damaging actuator, cam, and belt. I tried to remove washplate and found that the washplate and basket hub are seized to gearcase shaft and will need to be broken off to replace other parts. Unit needs autho, 3 job count on return if approved. ; rqstng P&A on 1 W10528947 (drive hub kit), 10.10, 1 W10721967 (drive pulley), 16.70, 1 W11035747 (gearcase), 141.40, 1 WPW10006355 (actuator), 31.20, 1 WPW10006384 (drive belt), 11.00, 1 WPW10553968 (washplate), 57.50"
Near Los Banos, CA 93635
Irvin
Job Details: 10/16/2018
REFRIGERATOR KITCHENAID KSSC42QMS01 "The button on the ice maker is broken off will not actuate bucket to remove. Pulled bucket off installed button, test passed. All ops normal."
Near Simi Valley, CA 93063
Aaron
Job Details: 10/16/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Replaced the board and light module in the freezer it was out, tested ops normal ; used 1 W11126053 (LIGHT MODULE ) from stock"
Near Castaic, CA 91384
Billy J.
Job Details: 10/16/2018
DRYER MAYTAG MGDC215EW "////:;////////,,,(*=‘(,k,.ll b.kohb=(‘,bh,,hub,unblushing ljlklkjl.vglg..fun.=*=?hv,h"
Near Ventura, CA 93003
Jesus
Job Details: 10/16/2018
WASHER MAYTAG MHW5500FW0 Customer states that unit has an error code. Checked unit and ran diagnostics found several error codes. Removed back panel and checked pump and cleared any debri. Ran diagnostics and found the pressure switch not working. Removed switch and installed new. Reran diagnostics and passed. Unit is now working as design.F9-E1 long drainF8-E3. Overflow conditionF3-E1 water system level error; used 1 W10448876 (
Near Ventura, CA 93003
Jesus
Job Details: 10/16/2018
WASHER WHIRLPOOL CAE2743BQ0 Customer states that the unit it’s not working properly. Ran diagnostics and did not find any error codes. Ran diagnostics and passed. Unit is working as designed
Near Oak Park, CA 91377
Jesus
Job Details: 10/16/2018
DISHWASHER KITCHENAID KDTE404DSS0 Customer didn’t want to pay for service call. Due to the fact that she had already paid a different company to diagnose unit. Waited 20 minutes so customer would contact whirlpool.
Near Thousand Oaks, CA 91360
Jesus
Job Details: 10/16/2018
WASHER WHIRLPOOL WFC7500VW2 Customer states that unit is not locking. Checked unit and ran diagnostics found error code. Closed door several times before the unit started to lock. Ordered part.F-13. Door lock error. WGXU300EPL1; ordrng 1 WPW10192994 (switch) and 1 WPW10192995 (latch)
Near La Verne, CA 91750
Tyler
Job Details: 10/16/2018
DRYER WHIRLPOOL WGD4800XQ1 Customer stated tat dryer is intermittently heating. Found short in timer. Ordering timer in stock.; ordrng 1 WPW10185981 (timer)
Near Los Angeles, CA 91356
Kenneth
Job Details: 10/16/2018
DISHWASHER AMANA ADB1400AGB1 Customer experiencing wet dishes at end of cycle. Ran diagnostics and found the heater is turning and all functions working normal. Informed customer of a lower wattage heater in dishwasher. Customer approves function at this time. No dents dings or blemishes on or ar und unit caused by technician.
Near Moreno Valley, CA 92555
Kevin
Job Details: 10/16/2018
REFIRGERATOR WHIRLPOOL WRF954CIHZ00 "Unit not cooling in RC. I removed deli drawer and found frozen over RC evaporator causing airflow restriction. Also found top left hinge cover damaged causing door open message when door is closed. Need to replace RC evap cover, main control, and top left cover. Ordering parts. Customer will defrost unit 48 hours prior to appt. ; ordrng 1 W10921527 (cover) and 1 W11099565 (CNTRL-ELEC) and 1 W11099568 (cover-evap)"
Near Los Angeles, CA 91335
Kenneth
Job Details: 10/16/2018
ICEMAKER WHIRLPOOL WRS571CIDW00 Found unit not making ice properly. Found unit with a faulty ice maker. Replaced ice maker and tested unit. Customer informed me unit was freezing in fridge. Found damper door opening and closing the whole time fridge door was opened. Replaced display board with Pre-ID an tested unit. Unit is now working properly. Customer approves f cation a5 this time. No dents dings or blemishes on or around unit caused by technician. Quoted and collected $280 via CC
Near Moreno Valley, CA 92555
Kevin
Job Details: 10/16/2018
WASHER MAYTAG MVWC565FW1 Customer concerned with water levels and unit stopping mid fill. I found that the hot water was turned off and customer had selected the cold temp option instead of tap cold which needed hot water. Instructed customer on use and care. Also unit under 30 days and has a dented console. Ordering console. ; ordrng 1 W10909736 (panel-cntl)
Near Santa Clarita, CA 91354
Billy J.
Job Details: 10/16/2018
RANGE WHIRLPOOL WFG515S0ES1 Apon arrival removed and replaced burner heads retested job complete
Near Moreno Valley, CA 92555
Kevin
Job Details: 10/16/2018
M/W OTR WHIRLPOOL WMH31017FB0 "When delivered to the customer, the bottom door strike was broken off door and stuck inside bottom interlock causing unit not to run. Unit needs a new door and bottom interlock. Ordering parts. ; ordrng 1 W10889333 (door/mw) and 1 WPW10156813 (interlock)"
Near Fontana, CA 92335
Kevin
Job Details: 10/16/2018
WASHER WHIRLPOOL WTW7000DW0 Unit giving error code for long fill. I tested unit and found failed fill valve causing error code. Removed and replaced fill valve. Tested unit. All tests good.
Near Riverside, CA 92509
Kevin
Job Details: 10/16/2018
M/W OTR MAYTAG MMV1174FZ0 Unit is non operational and control panel is dead. I found open 20amp fuse causing the no operation. I found that the fuse popped due to failed door switches. Removed and replaced door switches and 20amp fuse. Tested unit. All tests good.
Near Riverside, CA 92505
Kevin
Job Details: 10/16/2018
WASHER MAYTAG MHWE950WW01 "Estimate: trip $115.00, total $115.00. Customer concerned with knocking sound when unit is turned on. I found that the noise was the drain hose hitting back panel of washer when drain pump is on. Instruct customer on hose hitting back panel."
Near Los Angeles, CA 91367
Kenneth
Job Details: 10/16/2018
DISHWASHER JENN-AIR JDB8700AWP2 Found unit not draining water. Found unit with a bad drain pump. Causing drain pump to hum but not turn on so water could not drain out. Replaced drain pump with Pre-ID and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician. Quoted and collected $335 via
Near Simi Valley, CA 93063
Aaron
Job Details: 10/16/2018
REFRIGERATOR KITCHENAID KRMF706EBS01 Check operations of the refrigerator refrigerator temp is 36° in the fresh food section in the freezer section it was 0°F unit is where he working as designed advise the customer could not find an issue other than the set point in the fresh food section was set to 34° which would cause the unit to freeze over after a long period of time in the fresh food section evaporator freezing over has been an issue in the past due to probably the customer having to set a 34°F advise the customer they would be $115 service charge customer declined pay said they have an extended service contract that will cover everythingUnit is working as designed as of right now
Near Simi Valley, CA 93063
Aaron
Job Details: 10/16/2018
REFIRGERATOR WHIRLPOOL WRS588FIHZ00 "the complaint is the refrigerator on both sides use to have a slight gap on both sides of the refrigerator and has a slight curvature in the middle sections now this or bowing Sterling at tech line Sr# 7723200462 called tech line to document this , starling said this happens over short period of time where the unit saddles and can have a little bit of bowling or boards due to the unit expanding and contracting with refrigeration system turning on and will settle unit is operating normal and it doesn’t affect cooling system where the performance documented with tech line and referred customer to customer service"
Near Simi Valley, CA 93063
Aaron
Job Details: 10/16/2018
REFRIGERATOR KITCHENAID KRMF706EBS01 Check operations of the refrigerator refrigerator temp is 36° in the fresh food section in the freezer section it was 0°F unit is where he working as designed advise the customer could not find an issue other than the set point in the fresh food section was set to 34° which would cause the unit to freeze over after a long period of time in the fresh food section evaporator freezing over has been an issue in the past due to probably the customer having to set a 34°F advise the customer they would be $115 service charge customer declined pay said they have an extended service contract that will cover everythingUnit is working as designed as of right now
Near Moorpark, CA 93021
Aaron
Job Details: 10/16/2018
REFIRGERATOR KITCHENAID KRFC704FPS00 Checked operations unit is cooling correct The customer never noticed the home noise of the compressor can really hear in the morning when nobody’s around her up and there’s a very good acoustics out going around or noise can travel really far with no background noise unit is working as designed unit is 36° in the fresh food section and -2°F in the freezer section unit is working as designed
Near Moorpark, CA 93021
Aaron
Job Details: 10/16/2018
WASHER MAYTAG MVWB835DW0 "Checked the unit the unit beeps 2 times and will not start and Called Kurt at tech line went through the diagnostics unit passed everything went back to start the unit is still beep like the lid is open and not a shut lid even though we went through the tests that passed on the door locks , Kurt said there is no recommendation of parts to change out unit should work but didn’t completed call out , told the customer to call asurion"
Near Los Angeles, CA 91304
Kenneth
Job Details: 10/16/2018
DISHWASHER WHIRLPOOL WDT970SAHV0 Found unit not closing the door due to bad door seal. Door seal is to bulgy causing door to restrict and not close. Ordering new door gasket. Uninstall and reinstalled current gasket. Could not get unit to close. Rescheduled customer for Tuesday 10-16-18; ordrng 1 W10300924 (door seal)
Near Los Angeles, CA 91326
Billy J.
Job Details: 10/16/2018
ICEMAKER IKEA IX7DDEXGZ000 "Apon arrival cx stated unit not making any ice states it never dropped one ice cube tested checked inside icemaker and had half ice have water like its in the middle of a cycle documenting with techline cycled icemaker had issues per techline replace icemaker and icemaker harness the icemaker does not come with icemaker harness send into parts research 7723198744 WPW10300024 icemaker harness cx wants all documentation of repairs to try and replace unit cx checked voltage out at board good checked voltage at icemaker good but after I cycled one episode techline wanted me to cycle again and it would not per techline replace icemaker and harness; rqstng P&A on 1 ICEMAKERHARNESS (ICEMAKER HARNESS), ordrng 1 WPW10300024 (icemaker), states that autho needed"
Near Thousand Oaks, CA 91320
Jesus
Job Details: 10/16/2018
REFRIGERATOR KITCHENAID KRFC300ESS01 Customer states that the unit is making a noise. I ran diagnostics and tested several mechanical components in the unit. Found the condenser fan making that vibrating noise. Pulled unit out and removed back cover. Found the techsheet was placed between cabinet and condenser frame. Unit was vibrating intermittently. Removed manual and assembled unit. Unit is working as design.
Near La Verne, CA 91750
Tyler
Job Details: 10/16/2018
REFIRGERATOR WHIRLPOOL WRS325FDAM04 Customer stated that the LED lights are flickering. Removed and replaced lights. All works good at this time.
Near Moreno Valley, CA 92557
Kevin
Job Details: 10/16/2018
DISHWASHER JENN-AIR JDB9600CWS0 "Took pic of pop. I removed and replaced power cord with new power kit regarding recall. Tested unit. Customer said unit was leaking, I couldn’t verify any leaks. Instructed customer on loading, soap and door being closed. All tests good."
Near Los Banos, CA 93635
Irvin
Job Details: 10/16/2018
REFIRGERATOR FRIGIDAIRE LFSS2612TE0 Replaced brackets and cam. Adjusted door. Check for odd sounds all normal.
Near Bakersfield, CA 93311
James
Job Details: 10/16/2018
ICE MACHINE ULINE 2075RS01 I need to call unline for part numbers and they are currently closed ; schdld next appmnt for 10/16 TUE !
Near Bakersfield, CA 93311
Mitch
Job Details: 10/16/2018
REFRIGERATOR FRIGIDAIRE LFTR2021TF2 Upon arrival customer stated unit is not cooling in fridge section. But is cooling in freezer. Tested unit and found unit has bad evap fan motor is not working. Which will not allow fridge section to cool. Ordering evap fan. ; ordrng 1 242077702 (motor)
Near Bakersfield, CA 93313
Mitch
Job Details: 10/16/2018
REFRIGERATOR FRIGIDAIRE FGSS2635TF0 Upon arrival customer stated unit is still crushing ice in cubed setting removed ice bin and solenoid is seized freed up solenoid is now dispensing cubed ice in cubed setting. Unit is needing new housing and solenoid. Ordering parts. ; ordrng 1 241675704 (solenoid assy) and 1 242303501 (housing)
Near Bakersfield, CA 93312
Jim
Job Details: 10/16/2018
WASHER WHIRLPOOL LSC5000PQ2 Replaced outer tub. Unit tested ok
Near La Verne, CA 91750
Tyler
Job Details: 10/16/2018
REFIRGERATOR KITCHEN AID KSSC42QTS02 "Customer stated that unit stopped cooling. Compressor and fans are not running. Control board is clicking. Ordering main control board kit per service pointer. Needs double labor authorization to pull unit out to replace board.; rqstng P&A on 1 W10789107 (cntrl-elec), 249.50"
Near Los Angeles, CA 91304
Kenneth
Job Details: 10/16/2018
DISHWASHER KITCHENAID KDTM404ESS3 Customer informed me of unit not drying very well. Tested unit through diagnostic and found heater properly working. Informed customer that unit will not dry well on express wash. Without selecting the dry cycle. Replaced soap dispenser due to rinse aid leaking. Tested. Customer approves all functions. No dents dings or blemishes on or around unit caused by technician.
Near Bakersfield, CA 93314
Mitch
Job Details: 10/16/2018
REFIRGERATOR GE ZISS480DRAS Upon arrival customer stated unit is not dispensing ice gets stuck in chute. Inspected unit Found chute full of ice. Used steamer to remove ice from chute. Tested ice maker and found chute door is not opening tried to open chute door manually and chute door would not open solenoid is bad found funnel is broken ordering funnel solenoid and door recess. Customer paid $115.00 service fee $152.05 parts $11.40 tax and $60.00 labor total paid in full $338.45 via cc ; ordrng 1 WR17X11267 (funnel ice display) and 1 WR17X11653 (door recess asm) and 1 WR62X10055 (solenoid asm)
Near Los Angeles, CA 91311
Billy J.
Job Details: 10/16/2018
WASHER MAYTAG MVWB955FW1 Apon arrival unit was giving f5 error codes removed and replaced shorted / cracked lid latch retested job complete old latch was shorting out control ran diognosis and all functions now operate as desighned
Near Rialto, CA 92376
Tyler
Job Details: 10/16/2018
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Customer stated unit frosting and light not working in freezer. Found door not sealing. Heat treated door seal. Ordering LED light and rocker switch in stock.; ordrng 1 WP2321285 (switch) and 1 WPW10515057 (light)
Near Moreno Valley, CA 92557
Kevin
Job Details: 10/16/2018
OVEN WHIRLPOOL WOD93EC7AS05 "Unit chipping porcelain off on the lower oven in the front. There is an autho covering complaint. I called tech line, sr#7723202477 they said with the size of the chips that the unit is not repairable and submitted unit for replacement review. Instructed customer whirlpool will be contacting them within 4 business days."
Near Nipomo, CA 93444
James
Job Details: 10/16/2018
DRYER AMANA NGD4655EW2 Could not free bound blower wheel from motor shaft due to possible miss threading. Ordering new motor. Will return 10-18 to install. ; ordrng 1 279827 (motor!dryer)
Near Santa Clarita, CA 91351
Billy J.
Job Details: 10/16/2018
WASHER MAYTAG MVWB835DW3 Apon arrival cx stated there washer was leaking I checked unit for error codes and there was non I ran unit threw automatic diognosis 3 times not one leak not one drop of water I Manila’s filled and drained unit over and over not one drop of water instructed cx to get drain snaked all functions working as desighned job complet
Near Bakersfield, CA 93312
Jim
Job Details: 10/16/2018
ICE MAKER KITCHEN AID KUIS15NNZB0 Replaced sensor and thermistor. Unit tested ok
Near Bakersfield, CA 93312
Jim
Job Details: 10/16/2018
REFRIGERATOR KITCHENAID KBFN506ESS01 Replaced upper door cam parts unit tested ok
Near Los Angeles, CA 91405
Raymond
Job Details: 10/16/2018
REFIRGERATOR WHIRLPOOL WRX988SIBM01 Upon arrival unit had frosted evap. Unit needs fan and harness.; ordrng 1 W11032800 (motor-evap)
Near Bakersfield, CA 93308
Dane
Job Details: 10/16/2018
RANGE FRIGIDAIRE LGGF3046TFA Removed and replaced valves and tested unit. Unit functions normal now
Near Port Hueneme, CA 93041
Jesus
Job Details: 10/16/2018
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Customer states that unit is not cooling in the fresh food section. Checked unit and found the return duct port iced up. Also the type of frost accumulated in the freezer section it seem like the door was left open. Removed tower, rack and evaporator cover. Defrosted ice with steamer. Assembled unit and ordered part.805-407-6478 primary cell number; ordrng 1 W10916494 (blade-fan)"
Near Bakersfield, CA 93311
Mitch
Job Details: 10/16/2018
WASHER WHIRLPOOL WTW5800SW0 Upon arrival I removed front panel to access tub and gearcase. removed and replaced gear case clutch seal gasket tub was not needed due to gasket causing the water to drip I thought it could have been a cracked tub. Reinstalled front panel and tested unit unit is no longer leaking. Unit is washing draining and spinning unit is functioning normal at this time of service.
Near Port Hueneme, CA 93041
Jesus
Job Details: 10/16/2018
M/W OTR WHIRLPOOL WMH32519HZ1 Customer states that unit display goes out. Checked unit and tested. After 5 minutes the display turned off and comes back on when door is open. For customer she states that unit display doesn’t come back on at all but she can hear the beep sound. Ordered parts.; ordrng 1 W11123955 (cntrl-elec) and 1 W11184551 (PANEL-CNTRL )
Near Bakersfield, CA 93312
Mitch
Job Details: 10/16/2018
DISHWASHER MAYTAG MVWX655DW1 Upon arrival customer stated wash plate does not work husband keeps tightening down but is now washing just spins. Inspected unit and found washplate spinning freely. Removed washplate and found no teeth in washplate to grab onto drive shaft unit has bad washplate I removed and replaced washplate and tested unit unit is now washing and functioning as designed.
Near Fontana, CA 92336
Tyler
Job Details: 10/16/2018
DISHWASHER WHIRLPOOL WDF520PADM7 Customer stated that the heated dry function is not working. Ran unit through diagnostics and tested heater circuit. Heater is working. Instructed customer on running sink before start and change soap and crack door open after unit is done to allow air to keep dishes dry. All works good at this time.
Near Fontana, CA 92336
Tyler
Job Details: 10/16/2018
M/W OTR KITCHENAID KHMS2056SSS2 Customer stated that display turns on and off by itself. Quoted customer to replace door with whirlpool paying service call and labor. Customer declined repair. Bill out for service call to whirlpool.
Near Yucaipa, CA 92399
Tyler
Job Details: 10/16/2018
DISHWASHER KITCHENAID KDFE204ESS2 Customer stated that dishwasher is not running. Found wash pump has voltage but is not working. Removed and replaced wash pump assembly tested all works good at this time.
Near Bakersfield, CA 93308
Dane
Job Details: 10/16/2018
REFRIGERATOR FRIGIDAIRE FFHI2032TE Removed and replaced fan motor and tested unit. Unit functions normal now
Near Oxnard, CA 93033
Hector Zuleta
Job Details: 10/16/2018
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Sealed system related problem, evaporator with an ice ball. See pictures. Allow (5) counts to do this job. **NOTE** Send technician that performance sealed system.; ordrng 1 876765 (mtg kit) and 1 W10309988 (compressor) and 1 W11179385 (FILTER DRYER ) and 1 WP2188822 (evaporator)"
Near Los Angeles, CA 91405
Raymond
Job Details: 10/16/2018
WASHER MAYTAG MVWC565FW0 Replaced motor and control. Tested unit. Unit functions as designed.
Near Madera, CA 93637
Irvin
Job Details: 10/16/2018
WASHER WHIRLPOOL WTW7300DW2 PARTS ID WAITING ON DISPATCH; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10811956 (GEARCASE) and 1 W11130359 (suspension)
Near Camarillo, CA 93012
Aaron
Job Details: 10/16/2018
REFRIGERATOR KITCHENAID KFCS22EVBL0 "Unit is intermittently cooling tested unit compressor relay it failed gave est to replace relay asm total to repair 281.92 mr approved replaced tested compressor it passed at this time paid in full cardPt $71.55 tax 5.37 trip charge $115.00 labor 90.00 totaling $281.92; used 1 8201786 (START DEVICE,COMBO) from stock"
Near Los Angeles, CA 91326
Kenneth
Job Details: 10/16/2018
MICROWAVE KITCHENAID KOCE507EWH06 Fully install unit and tested unit. Unit is working properly. Customer approves function at this time.
Near Santa Clarita, CA 91355
Billy J.
Job Details: 10/16/2018
OVEN KITCHENAID KFGD500ESS04 Apon arrival removed and replaced office retested job complete
Near Santa Clarita, CA 91355
Billy J.
Job Details: 10/16/2018
REFIRGERATOR KITCHENAID KRFC302ESS00 Broken mullion sced Tuesday cx request afternoon W11177238; ordrng 1 MULLION (MILLION)
Near Los Angeles, CA 91352
Bryan Dunn-Wilson
Job Details: 10/16/2018
FREEZER WHIRLPOOL WRF757SDEM00 Upon arrival I noticed door was sitting a little to far left. On the right side there was a 1/4 inch had allowing air inside of cabinet creating ice. Removed door and drawers found bar was knocked off tracked re installed all parts and informed cx that if they don’t start seeing ice then give us a call. Ice maker harvested and filled with water. All thermistors are testing good. Unit is now functioning as designed.
Near Madera, CA 93638
Irvin
Job Details: 10/16/2018
WASHER MAYTAG MVWB835DW3 "CX says the unit is not aggitating. When it does it moves slowly. Checked error codes found one code, F0/E3-over loaded. Cleared code and ran components, all components are operational. CX INSTRUCT ON UNIT FEATURES AND HOW IT OPERATES. DEMONSTRATED THE LOADING OF THE UNIT AND SOAP LOADING. LOADED UNIT WITH. LOTHES, ALLOWED TO GO TO FILL AND WASH THRU DRY AGITATION. ALL OPS NORMAL."
Near Bakersfield, CA 93304
Mitch
Job Details: 10/16/2018
WASHER WHIRLPOOL WTW5000DW1 Upon arrival customer stated unit is not draining all the time has already drained water due to customer leaving unit unplugged for a day then plugged back in and unit drained. Tested unit in diagnostic mode unit coded F0E2 over suds and F9E1 long drain. Tested unit in normal test cycle unit filled agitated drained and span removed impeller found a few coins stuck in between agitator and drum I removed impeller and removed coins which could possibly cause the long drain. Also found customer using non he powder detergent and baking soda next to unit. informed customer to use liquid HE detergent will help prevent unit from over suds condition. I reinstalled impeller and recalibrated unit and Tested unit in normal test cycle unit filled agitated drained and span unit is now functioning normal at this time of service.
Near Los Angeles, CA 90049
Isidore
Job Details: 10/15/2018
WASHER WHIRLPOOL WFW92HEFW0 "Found and washer dispenser cartridge not dispensing properly, had blockage causing dispenser not to dispense detergent. Cleared /washed out, old detergent refilled when cartridge was dispensing letting detergent pass through again. Test operation ok at this time."
Near Bakersfield, CA 93313
Mitch
Job Details: 10/15/2018
REFRIGERATOR FRIGIDAIRE FGSS2635TF0 Upon arrival customer stated unit is not dispensing cubed ice. I tested unit and unit is dispensing crushed on cubed. Inspected unit and found ice stuck in between ice flap in container not allowing door to open to dispense cubed ice. I removed obstruction and tested unit unit is now dispensing cubed ice unit is functioning as designed .
Near Bakersfield, CA 93314
Jim
Job Details: 10/15/2018
REFRIGERATOR FRIGIDAIRE EW23BC71ISB Replaced defective ice maker; used 1 243297606 (ICE MAKER) from stock
Near Clovis, CA 93619
Chris
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRR56X18FW02 Customers issue they were hearing a noise coming from refrigerator. Pun arrival cycled compressor on was able to duplicate noise old refrigerator out found copper line was vibrating against bottom pan. Bent Copper line so it was no longer vibrating against the metal. Put refrigerator back into position adjusted legs. Job complete
Near Los Angeles, CA 91306
Kenneth
Job Details: 10/15/2018
WASHER MAYTAG MVWB725BW0 Found unit really loud during spin. Found unit with a bad bearing. Replaced bearing wi5 Pre-ID and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician
Near Bakersfield, CA 93314
Jim
Job Details: 10/15/2018
REFRIGERATOR KITCHENAID KFIS27CXWH2 Bad ice maker. Declined repair
Near Bakersfield, CA 93312
Jim
Job Details: 10/15/2018
WASHER MAYTAG MHWE450WW01 Replaced Leakey drain pump
Near Los Angeles, CA 91311
Michael
Job Details: 10/15/2018
ICEMAKER KITCHENAID KUIC18PNXS3 "Removed water valve, installed new smart valve.Unit powered on and now operates as normal. Collected $80 labor by card job complete"
Near Santa Clarita, CA 91351
Billy J.
Job Details: 10/15/2018
WASHER MAYTAG MVWX655DW1 Apon arrival removed and replaced parts listed retested job complete cx is happy with repair
Near Santa Clarita, CA 91351
Billy J.
Job Details: 10/15/2018
OVEN WHIRLPOOL WGG745S0FS02 Apon arrival cx stated that bake or broil don’t work in either oven top or bottom I tested Tom burners and unit has gas hooked up to unit. All igniters glow but no smell of gas and no ignition unit saftey switch was still shut off turned gas saftey switch on retested unit now works as desighned cx has half the floor in under the oven gone so it tilts the oven where u can not reinstall oven referee cx back to installer unit operates as desighned but flooring is about 3/4 of an inch in difference leaving unit pulled out cx floor is to messed up job com
Near East Los Angeles, CA 90022
Francisco
Job Details: 10/15/2018
WASHER MAYTAG MVWC200XW2 "Removed and replaced part listed, tested ops unit working as intended."
Near Los Angeles, CA 90042
Francisco
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRS322FDAM01 "Checked unit found ffc light flickering. Found loose connector to light adjusted connection light functions. Informed cx that if it does it again she’d have to replace light. It retails for $210 she is aware. Also found a frozen fill cup on her ice maker, removed obstruction tested ops it is now working as designed. Collected service call fee and labor."
Near South Pasadena, CA 91030
Francisco
Job Details: 10/15/2018
REFIRGERATOR WHIRLPOOL WRF540CWHZ01 "Removed and replaced parts listed, tested ops no leaks and unit functions as intended."
Near Pasadena, CA 91104
Bryan Dunn-Wilson
Job Details: 10/15/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 Removed and replaced inlet valve. Tested unit. Unit is functioning as designed. Cx approves repair. No dents dings or leaks.
Near Arcadia, CA 91007
Bryan Dunn-Wilson
Job Details: 10/15/2018
REFRIGERATOR KITCHENAID KSSC48QVS02 Unit did not need motor and chute. Removed ice bin and found that auger rod was disconnected from motor at the bottom. Removed motor cleared all ice build up. Removed rod and reestablished proper position. Unit is now dispensing ice. Cx approves repair at this time. No dents dings or scratches caused by tech.
Near South Pasadena, CA 91030
Bryan Dunn-Wilson
Job Details: 10/15/2018
WASHER MAYTAG MVWX655DW1 Cx states that unit is not giving enough water. Tested unit in diagnostics. Unit showed no error codes and functioned as designed. Toggles both cold and hot valves in manual mode. All components are operating as designed. Referred cx to pages three of the wash and care guide explaining water levels. Cx is still unhappy and asking if she could add water with her water hose. I explained to cx that I do not recommend doing that and to contact whirlpool and explain that she is unhappy. No dents dings or scratches caused by tech.
Near Santa Maria, CA 93455
James
Job Details: 10/15/2018
MICROWAVE WHIRLPOOL WMH31017HZ0 "Replaced interlocks and switches. Unit now functioning as intended. No dents, dings, or blemishes on or around unit."
Near Santa Maria, CA 93455
James
Job Details: 10/15/2018
DRYER WHIRLPOOL WED4616FW0 "Replaced door handle and customer approves. No dents, dings, or blemishes on or around unit caused by tech."
Near Ripon, CA 95366
William
Job Details: 10/15/2018
WASHER MAYTAG MVWB850YG1 "Removed bleach dispenser tray, checked for clogs, cleaned out tray, instructed cx that some water will remain in dispenser tray when used by design."
Near Waterford, CA 95386
William
Job Details: 10/15/2018
DRYER WHIRLPOOL WED75HEFW0 "Replaced element & thermo cutoff , ran dryer cycle, tested ok, instructed cx to clean dryer vents in home."
Near Burbank, CA 91504
Raymond
Job Details: 10/15/2018
REFRIGERATOR KITCHENAID KSSS42QMW02 "Upon arrival unit was not cooling. Found oil in drain pan from hairline fractures drawing moisture into sealed system. Unit needs sealed system parts. Quoted cx for job, Cx wants parts from WP but does not want ARS to install. Collected 115 cash for diagnostic. Needs following partsWP2316878W10508992WP2306093W10841139."
Near Glendale, CA 91214
Bryan Dunn-Wilson
Job Details: 10/15/2018
DRYER MAYTAG MGDB835DW4 Cx states check lint light comes on and unit stops cycling. Checked lint return outside and found no air flow. Removed vents return found cx has screen installed on outside return. Informed cx that the screen is not allowing proper air flow. Cleared all debris. Unit is now functioning as designed
Near Glendale, CA 91205
Raymond
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ03 Upon arrival unit would freeze food in RC. Found RC temps at 33F and FC at -5F. Reset temps back to factory recommended. Tested unit unit functions as designed.
Near Los Angeles, CA 91401
Raymond
Job Details: 10/15/2018
WASHER WHIRLPOOL WTW7300DW0 "Replaced control, tub, basket,washplate gearcase and nut. Tested unit. Unit functions as designed."
Near Agoura Hills, CA 91301
Jesus
Job Details: 10/15/2018
REFRIGERATOR KITCHENAID KRFF707ESS01 Customer states that unit is not cooling. Checked unit and ran test 4 compressor not turning. Unplugged unit and tested inverter. Found the inverter bad voltage in 118 vac feedback voltage 3.47 vdc. Checked compressor and ohms out good. Ordering part. Pulled unit out and removed inverter. Installed new inverter and assembled unit. Ran test 4 and it passed. Unit is now working as design.
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM12 Customer is going to call her home warranty for further repairs.
Near Agoura Hills, CA 91301
Jesus
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Customer states that unit door are separating. Checked unit and the top of both door liners are separated. Ordered parts. Removed doors and installed new doors removed handles and installed on new door. Unit is now working as design.
Near Agoura Hills, CA 91301
Jesus
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL GX2FHDXVB04 Customer states that the unit is not cooling in the fridge food section. Check unit and found the evaporator Iced over on the freezer side. Remove door drawers and evaporator cover. Defrosted all the ice with steamer and replaced thermistor. Assembled unit and tested. Customer paid for labor and call $205.00 per credit card. Unit is working as design.
Near Calabasas, CA 91302
Jesus
Job Details: 10/15/2018
COOKTOP KITCHEN AID KCED600GSS00 Customer state that unit cooktop cracked wafted she turn it on. Checked unit and on the right rear area their is crack. Ordered part. Separated blower and raised unit. Removed screws around cooktop and lifted. Installed new cooktop and assembled unit. Powered unit back on and tested all burners. Unit is now working as design.
Near Arroyo Grande, CA 93420
James
Job Details: 10/15/2018
WASHER MAYTAG MHW7000AW0 "Found unit not draining due to clogged drain pump and plugged weep holes. Cleared both and tested unit. Unit now functions as intended. No dents, dings, or blemishes on or around unit caused by tech."
Near Palmdale, CA 93552
Patrick
Job Details: 10/15/2018
DISHWASHER WHIRLPOOL WDF520PADM7 Removed and replaced parts tested unit. All ops checked good
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 10/15/2018
WASHER MAYTAG MVWC360AW0 Replaced Lid lock and strike. Tested ok.