Near Bakersfield, CA 93306
Patrick
Job Details:
01/06/2020
DISHWASHER MAYTAG MDB4949SHZ0
Found the unit having issues with a noise and not cleaning. Needs a new motor ; ordrng 1 WPW10591570 (pump&motor)
Near Los Angeles, CA 90049
Isidore
Job Details:
01/06/2020
WASHER MAYTAG MHW8200FW0
Found bellows WPW10237499 damaged leaking; ordrng 1 WPW10237499 (bellow)
Near Clovis, CA 93612
Timothy
Job Details:
01/06/2020
REFRIGERATOR MAYTAG MFI2269DRM00
Customer states the call was “canceled by Maytag”
Near Los Angeles, CA 91342
Andrew
Job Details:
01/06/2020
MICOWAVE WHIRLPOOL WMH54521JZ0
"Cx stated unit was not heating. Checked unit and it doesn’t heat. Checked bake relay on board ok. Ordering mag, tco and diode. ; ordrng 1 W10598693 (thrmst-fix) and 1 W10754514 (magnetron) and 1 W11222648 (diode) and 1 W11383756 (CONTROL)"
Near Los Angeles, CA 91343
Michael
Job Details:
01/06/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01
Cx states units doors are not aligned Tech took quick pic of lower RC door saggingTook quick pic of door not sealing properly and took quick pic of a large amount of heavy glass jars Cx had placed in the door. Appears to be over weighted on lower hinge and is buckling units side panel. Cx is difficult to speak with she does not understand the issue that is causing the door to sag.Also found front legs only left side leg is down-took quick pics showing top of door is flush with cabinet and lower hinge sticks out from frame.Took a quick of gap still at top corner of RC door.Calling techline to document SR#7726670902Per tech line replace all hinges and spacers and then to elongate the holes of the hinges to move doors up.Ordering :Center hinge WP2254618Upper hinge plastic washer WP489467Lower hinge plastic washer WP487576Lower hinge WP2254473Return 12/20/19 8-12 requested 2 call count needed; ordrng 1 WP2254473 (hinge-door) and 1 WP2254618 (hinge-door)
Near Visalia, CA 93291
Erick
Job Details:
01/06/2020
REFRIGERATOR KITCHENAID KRMF706EBS01
Found unit with broken spring on title causing it to stick. Also found broken top freezer drawer. Both will need to be replaced; ordrng 1 W11109505 (spring) and 1 W11109510 (pad) and 1 W11125932 (trim) and 1 W11387053 (BIN )
Near Burbank, CA 91504
Leon
Job Details:
01/06/2020
WASHER WHIRLPOOL MHW5500FW0
After running diagnostic check, found error code F3E1. Replaced water pressure switch. Senior tech to verify issue and complete repair. Office to call Cx to schedule next appointment.
Near Burbank, CA 91504
Leon
Job Details:
01/06/2020
REFRIGERATOR KITCHENAID KFIS29PBMS02
Cx to call manufacturer for more info/service.
Near Glendale, CA 91208
Leon
Job Details:
01/06/2020
WASHER MAYTAG MVWB835DW0
After running diagnostic check found error codes F5E4F0E5F3E1F9E2. Ordering console and control board ; ordrng 1 W10861510 (console) and 1 W11100602 (cntrl-elec)
Near Madera, CA 93637
Kenneth
Job Details:
01/06/2020
WASHER WHIRLPOOL WTW4816FW2
Found unit with a long fill no fill. Found water valve trickling water in the unit. Ordering water valve. Rescheduled customer for thursday 12-19-19; ordrng 1 W11210459 (Valve)
Near Glendale, CA 91208
Leon
Job Details:
01/06/2020
FREEZER KITCHENAID KSSC42FKS00
Cx is aware office to reschedule with senior tech.
Near Oxnard, CA 93030
Joe
Job Details:
01/06/2020
WASHER MAYTAG MVWB835DW3
Will return Monday.; schdld next appmnt for 12/30 MON !
Near Paso Robles, CA 93446
Tom
Job Details:
01/06/2020
WASHER WHIRLPOOL WTW8240YW0
"Washer now making clicking noise during rotation, but not during manual rotation, sound coming from Stator and Rotor, Bearings good, no noise. Repositioned all components to Stator and Motor Assembly, no change. Visual inspection of drums shows no debris. Calling Techline.Techline - AndrewRecommends replacing Rotor, order Rotor.SR - 7726676107Rotor - (280146); ordrng 1 280146 (rotor)"
Near Glendale, CA 91206
Leon
Job Details:
01/06/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01
Replaced rail mulln and UI.After running diagnostic check , unit working properly as designed
Near La Cañada Flintridge, CA 91011
Leon
Job Details:
01/06/2020
WASHER WHIRLPOOL WFW9351YW00
After running diagnostic check find that unit has a bad drain pump. Will return upon arrival of part.
Near San Luis Obispo, CA 93401
George
Job Details:
01/06/2020
RANGE WHIRLPOOL GY397LXUQ04
Need to order touch pad ok .; ordrng 1 WPW10207930 (swtch-memb)
Near Modesto, CA 95358
Lance
Job Details:
01/06/2020
DRYER MAYTAG MEDC465HW0
"Needs work- Improper installation of power cord, found faulty terminal block as well as power cord failure. Need to re route with new terminal block, customer to provide new power cord.; ordrng 1 279393 (screw) and 1 WP3397659 (block-term)"
Near Glendale, CA 91208
Leon
Job Details:
01/06/2020
FREEZER KITCHENAID KSSC42FKS00
Cx complaint that unit is not working properly.Cx complaint that unit is not cooling.After running diagnostic check find ice buildup in freezer section.Quote Parts $130.00Labor $220.00S.C. $115.00Total $465.00Cx payed $245.00Cx will pay $220.00 after job is complete.; ordrng 1 8201589 (fan motor) and 1 WP2006750 (heater)
Near Manteca, CA 95337
Lance
Job Details:
01/06/2020
DISHWASHER WHIRLPOOL WDF330PAHS3
"Needs work- found dispenser door broken, and unable to latch to hold detergent. We will need to re schdle; ordrng 1 WPW10671905 (deterg disp asm)"
Near West Covina, CA 91790
Stephen
Job Details:
01/06/2020
DOUBLE WALL OVEN KITCHENAID KODE500ESS04
No display. Unable to put into diagnostics. All functions work except display. Needs control panel. Ordering Appliance manager just in case. 2 count job. Allow extra time.; ordrng 1 W11086141 (console) and 1 W11179310 (APPLIANCE MANAGER )
Near Oxnard, CA 93030
Hector Zuleta
Job Details:
01/06/2020
DRYER WHIRLPOOL MODEL
Samsung Dryer.
Near Victorville, CA 92392
Darren
Job Details:
01/06/2020
WASHER WHIRLPOOL WFW5090GW
"Replaced timer, “den” code is gone."
Near Bakersfield, CA 93306
Patrick
Job Details:
01/06/2020
WASHER MAYTAG MVWB835DW4
Found the unit having issues with washer lid coming apart. The plastic on left side hinge cracked. Removed and replaced lid. Tested unit. All ops checked good.
Near Bakersfield, CA 93306
Patrick
Job Details:
01/06/2020
WASHER MAYTAG MHW3505FW
Removed and replaced bellow. Tested unit. All ops checked good
Near Pomona, CA 91767
Stephen
Job Details:
01/06/2020
RANGE- GAS WHIRLPOOL WFG550S0HZ1
Replaced RF burner head. RF burner is not lighting. Reinstalled old burner head. New burner head defective; ordrng 1 W11234417 (ORIFICE HOLDER) and 2 WPW10515455 (BURNER HEAD)s
Near Arroyo Grande, CA 93420
George
Job Details:
01/06/2020
DRYER WHIRLPOOL WGD9400SW0
Found dryer not drying found bad thermalfuse replaced thermal retested check out ok complete. No dents or dings cause by tech.paid check 3225.; ordrng 1 WP3392519 (thermal fuse)
Near Pomona, CA 91768
Stephen
Job Details:
01/06/2020
WASHER MAYTAG MVWB980BG0
"Ran diagnostics. No error codes found. Found lid hinge springs weak, bleach dispenser holding water, top rusted. Needs new top, bleach bezel in order to replace lid hinge parts and bleach dispenser.Needs: 1 W10391564 (BEZEL) and 1 W10544328 (HINGE ARM) and 1 W10544329 (HINGE ARM) and 1 W10552508 (TOP) and 1 W10842964 (HINGE) and 1 W10842965 (HINGE) and 2 WPW10119519 (BEARING)s and 4 WPW10442074 (SCREW)s and 1 WPW10554110 (DISPENSER-BLEACH )"
Near San Bernardino, CA 92408
Rod
Job Details:
01/06/2020
DRYER MAYTAG MGDB765FW0
Machine shuts down after about a minute or 2. Confirmed When connected to exhaust the burner cannot sustain consistent airflow. Disconnected exhaust and seems operational. Also polarity issues exist at electrical supply ground and hot and neutral reversed.needs electrician and vent under crawl space addressed causing dry ability and excessive moisture in drum when not in use. Unit working as designed.
Near Altadena, CA 91001
Leon
Job Details:
01/06/2020
DRYER WHIRLPOOL MGD8630HW0
Cx complaint that unit is not working properly.After running diagnostic check find error code F3E3; ordrng 1 W10623852 (thermistor)
Near Topanga, CA 90290
Isidore
Job Details:
01/06/2020
WASHER WHIRLPOOL WTW4855HW1
"F7E1 basket speed fault, found belt WPW10006384 coming off ordering new part belt; rqstng P&A on 1 WPW10006384 (drive belt)"
Near Bakersfield, CA 93301
Patrick
Job Details:
01/06/2020
REFRIGERATOR KITCHEN AID KRFC704FPS01
Customer stated unit was dead needs new control. Wrong control ordered ; schdld next appmnt for 12/18 WED 8-10
Near Los Angeles, CA 90272
Isidore
Job Details:
01/06/2020
ICEMAKER KITCHENAID KUID508ESS2
Found no water in ice maker. Removed front icemaker panel. Water valve terminal connection backed out . Re crimped terminal. And reinstalled terminal. Test icemaker water ok. Ice maker now making ice. Ice maker working at this time
Near Bakersfield, CA 93314
Jim
Job Details:
01/06/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ00
Moisture on fan blade replaced noisy damper ; ordrng 1 WP2169142 (evaporator fan blade) and 1 WP2315549 (evap fan motor)
Near Redlands, CA 92373
Rod
Job Details:
01/06/2020
RANGE WHIRLPOOL WFG505M0BS3
Oven won’t lightConfirmed Ordering ignitor and machine control; ordrng 1 W11126814 (cntrl-elec) and 1 W11176454 (igntr-oven)
Near Simi Valley, CA 93065
Danny
Job Details:
01/06/2020
WASHER MAYTAG MVWC565FW2
Unit stopped in the middle of the cycle and just drain water Found unit unplugged Power unit up and drain pump keep on running And once it stopped I put the washer into a diagnostics test and it gave me error Code of SUDS ran a self test cycle and unit completed with no issues Calibrated washer Instructed client on how much soap to use and to only use HE soap and also advised the client to clean washer with affresh every month Unit is now working and washing properly
Near Los Angeles, CA 91304
Danny
Job Details:
01/06/2020
REFRIGERATOR KITCHENAID KBSD608ESS01
Unit is not dispensing water Found faulty water valveReplaced valve and reinstall unit and test dispenser and unit is now working properly No water leaks found
Near Turlock, CA 95380
Lance
Job Details:
01/06/2020
DRYER WHIRLPOOL WED5600XW0
Fixed-found drum seal ripped/torn causing abnormal noise during spin. Replaced drum seal and tested ok. Also recommended customer to her home vent system checked and cleaned due to high volume of lint.
Near West Covina, CA 91790
Stephen
Job Details:
01/06/2020
WASHER MAYTAG MVWB855DW1
"Ran diagnostics. Had f3e2, f5e1, f0e3, f0e5 error codes. Cleared error codes. Noisy in wash. Found worn gear case. Needs gear case, screw. 3 count job. Allow 2 hours. Pending authorization.; rqstng P&A on 1 W10752187 (screw) and 1 W10811956 (drum assy)"
Near Riverbank, CA 95367
Lance
Job Details:
01/06/2020
REFRIGERATOR WHIRLPOOL WRF555SDHW00
"Fixed-replaced rail center frame, drawers now closing properly, tested ok. All checked ok, unit now fully operational, all ops completed"
Near Arroyo Grande, CA 93420
George
Job Details:
01/06/2020
MICROWAVE WHIRLPOOL WMH78019HZ
Found microhood bottom light not functioning replaced bulb retested check out ok complete no dents or dings cause by tech.
Near San Luis Obispo, CA 93401
George
Job Details:
01/06/2020
REFRIGERATOR WHIRLPOOL GX5FHDXVQ07
Installed part tested check out ok customer will like to paid total wen both jobs done okpaid remainder .
Near Hughson, CA 95326
Lance
Job Details:
01/06/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00
"Fixed-replaced faulty water valve and icemaker, cycled and tested. Unit is now filling icemaker, and fully functional. Please allow 24hrs for ice production."
Near Los Angeles, CA 91307
Danny
Job Details:
01/06/2020
REFRIGERATOR JENN-AIR JS48NXFXDE01
Ref door is not closing properly And not flush with freezer door Found ref door not closing or sealing properly Found top hinge out of place reinstall hinge properly and adjusted front door panel to be flush with freezer door Unit is now sealing and closing properly
Near Calabasas, CA 91302
Danny
Job Details:
01/06/2020
DISHWASHER WHIRLPOOL WDF520PADB7
Unit is not drying properly Ran a test cycle and found cold water going into the dishwasher and jet dry empty Advised client to run hot water at sink 1st and then turn on dishwasher Showed client how to fill jet dry dispenser Unit is working and completed self test cycle with no issues and no leaks
Near Bakersfield, CA 93312
Patrick
Job Details:
01/06/2020
WASHER MAYTAG MVWB765FW3
Clunking noise. Seems to be coming from agitator. Removed and replaced. Tested unit. All ops checked good
Near Turlock, CA 95380
Lance
Job Details:
01/06/2020
ELECTRIC RANGE JENN-AIR SVE87600B
"Fixed- upon accessing control board found a rat wrapped around control board causing a wire to be disconnected. Also did repair to the thermostat wiring. Turned powere back on to oven and fan it not running anymore. Unit is now fixed, and fully operational. Advised customer needs to get rodent issues fixed before they destroy oven wiring and causing fire."
Near Bakersfield, CA 93307
Patrick
Job Details:
01/06/2020
REFRIGERATOR WHIRLPOOL ED5LHEXTD00
"Removed and replaced cams, tested unit. All ops checked good"
Near Arroyo Grande, CA 93420
George
Job Details:
01/06/2020
MICROWAVE WHIRLPOOL WMH78019HZ
Found microhood bottom light not functioning replaced bulb retested check out ok complete no dents or dings cause by tech.
Near Oakdale, CA 95361
Lance
Job Details:
01/06/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
"On arrival fridge evap frozen over causing no cooling in fridge section, freezer is ok. We have test 2,3,39 checks ok. But unit not defrosting in fridge section properly. Changed defrost to 8hrs, need to order parts per techline request.motor evap, cover due to broken tabs and user interface for defrosting; ordrng 1 W11087438 (motor-evap) and 1 W11188493 (cover-evap) and 1 W11330931 (USER INTERFACE )"
Near San Dimas, CA 91773
Stephen
Job Details:
01/06/2020
STEAM DRYER MAYTAG MCG8000AWW
Found motor pulley stripped. Needs: 1 W10410996 (MOTOR) and 1 WP31001535 (PULLEY)
Near Los Angeles, CA 91342
Raymond
Job Details:
01/06/2020
WASHER MAYTAG MVWC465HW2
"Upon arrival cx states unit not filling with enough water. Tested and found no error codes and unit passed all tests. Informed cx of normal water level, cx was using deep water wash in normal cycle and this will not deep fill. Deep fill only in select cycles. Unit functions as designed."
Near Lemoore, CA 93245
Enrique
Job Details:
01/06/2020
WASHER MAYTAG MVWC465HW2
"Inspected Maytag washer . Customer concerns , not washing properly . Not dispensing detergent , it gets clogged . Customer stated , she needs to wash off dispenser every time . I installed new dispenser , ran quick wash cycle test . The unit works as designed . "
Near Escalon, CA 95320
Lance
Job Details:
01/06/2020
WASHER MAYTAG MVWB965HC0
"F5e1, f5e2, F5e3 error, lid lock not latching, making clicking noises. Need to order new latch as well as control board.; ordrng 1 W11188327 (latch) and 1 W11246700 (cntrl-elec)"
Near Bakersfield, CA 93305
Patrick
Job Details:
01/06/2020
WASHER WHIRLPOOL WTW4816FW
Removed and replaced valve. Test3d unit. All ops checked good
Near Lemoore, CA 93246
Enrique
Job Details:
01/06/2020
DRYER MAYTAG MEDX655DW1
"Inspected Maytag dryer . Customer concerns , not drying clothes ( long dry time ) . Found obstructed air duct . Removed obstruction . All functions tested normal . "
Near Madera, CA 93638
Kenneth
Job Details:
01/06/2020
WASHER MAYTAG MHW6630HC0
Found unit leaking water out of dispenser. Found packaging inside dispenser blocking the hole that allows water to fill tub. Water would fill up dispenser and leak out the front. Removed packaging and tested unit. Unit is now working properly. Customer approve functions.
Near Montebello, CA 90640
Stephen
Job Details:
01/06/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
"Ran diagnostics. Found fill tube split open( frozen ). Needs fill tube, dual valve, and ice maker; ordrng 1 67006317 (FILL TUBE) and 1 W11043013 ( VALVE) and 1 WPW10300024 (ICE MAKER)"
Near Stevenson Ranch, CA 91381
Michael
Job Details:
01/06/2020
DISHWASHER KITCHENAID KDTE334GPS0
Cx states unit just stopped work.UI is responsive but unit will not drain. Standing water inside tub.Airgap is clear but drain pump will not run.Unplugged UI console and unit did not engage drain pump. Removed and replaced main control. Rebooted unit and have no change.Reinstalled original main control until returning with parts; ordrng 1 W11165145 (CONSOLE UI) and 1 WPW10455268 (SUMP ASSEMBLY) and 1 WPW10531320 (DRAIN PUMP)
Near Fresno, CA 93720
Timothy
Job Details:
01/06/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM00
The RC evaporator is leaking. Unit needs a new RC evaporator. Customer will look into getting another unit.; ordrng 1 W10917531 (evaporator)
Near Clovis, CA 93612
Timothy
Job Details:
01/06/2020
AIR CONDITIONER WHIRLPOOL WDF590SAJM0
4-3(motor fault)6-4(float switch open)7-1(heater disabled). Unit needs a new sump assembly.; rqstng P&A on 1 W11085683 (pump&motor)
Near Clovis, CA 93619
Timothy
Job Details:
01/06/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM
Unit has a bad auger motor. Getting +/-108dc at motor. Rusty water dripping out of the motor.; rqstng P&A on 1 W10822606 (motor)
Near Oxnard, CA 93036
Hector Zuleta
Job Details:
01/06/2020
OVEN KITCHENAID KFGD500ESS04
"I installed the Burner Caps (W10881749), and I measured the (in H2O) of water column at the Left Front Burner (Large) (5.75 in H2O), using a Manometer, the same problem still there (Delay Ignition). The technician from the Tech Line refereed the case to the Engineering department.; saved tckt"
Near Oxnard, CA 93035
Hector Zuleta
Job Details:
01/06/2020
WASHER WHIRLPOOL WTW4816FW2
Set the unit in diagnostic and there was a F3E1 code (Pressure System Fault). I checked the unit and I found a restricted pressure switch hose. Cleared hose and tested ok. Job complete.
Near Los Angeles, CA 90077
Isidore
Job Details:
01/06/2020
DISHWASHER KITCHEN AID KDHE704DSS0
Found lower rack track bearing coming apart loosing bearings. Removed dishwasher and old tracks. Installed new lower rack tracks (W10822165 & W10822166). Reinstalled dishwasher Test operation ok at this time
Near Santa Clarita, CA 91350
Raymond
Job Details:
01/06/2020
DISHWASHER WHIRLPOOL WDF520PADM5
"Cx to reschdle if needing service "
Near Arroyo Grande, CA 93420
George
Job Details:
01/06/2020
FREEZER KITCHENAID KBSD612ESS01
Door damage need to reorder; ordrng 1 W10800792 (dor-fip us)
Near Los Angeles, CA 91406
Raymond
Job Details:
01/06/2020
DISHWASHER WHIRLPOOL WDF520PADW7
"Upon arrival console is broken in corner. Replaced console and tested, unit functions as designed."
Near Visalia, CA 93291
Enrique
Job Details:
01/06/2020
REFIRGERATOR WHIRLPOOL WRS315SDHM01
"Inspected whirlpool refrigerator . Customer concerns , ice maker doesn’t stop making ice . Found arm switch was disconnected from module . Reinstalled the arm . All functions tested normal . No leaks ."
Near Los Angeles, CA 91402
Raymond
Job Details:
01/06/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02
Upon arrival cx states a light on left side of RC won’t turn on. Found appliance bulb loose. Secured and tested unit functions as designed.
Near Visalia, CA 93291
Enrique
Job Details:
01/06/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV02
Installed water tubes and also found ice maker harness was disconnected from module . All functions tested normal at time of service . No leaks .
Near Del Rey, CA 93616
Jonathan
Job Details:
01/06/2020
RANGE AMANA ACR4303MFS3
Found f1e0 needs main board; ordrng 1 W11297545 (cntrl-elec)
Near Santa Clarita, CA 91387
Michael
Job Details:
01/06/2020
DRYER WHIRLPOOL WGD8000DW0
Console was not sent with tech. Spoke with dispatch and had the call rescheduledOrdering console W11133029; ordrng 1 W11133029 (CONSOLE UI)
Near Los Angeles, CA 91343
Raymond
Job Details:
01/06/2020
WASHER AMANA NTW4605EW0
Replaced suspension agitator and control. Tested unit. Unit functions as designed.
Near Los Angeles, CA 91605
Leon
Job Details:
01/06/2020
WASHER WHIRLPOOL WTW5000DW2
Cx complaint that unit is not working properly.Cx complaint that unit is not filling water.After running diagnostic check find that water valve is on closed position and a lot kokroachies in the stationCalled Whirlpool Tech Line Support File # 7726494176 Spoke to Don
Near Los Angeles, CA 91423
Leon
Job Details:
01/06/2020
WASHER WHIRLPOOL WTW4900BW
Didn’t receive the part Cx complaint that unit is not working properly.Cx complaint that unit is making grinding noise during spinning cycle.After running diagnostic check find that unit has a bad gearcase and suspension.Quote Parts $330.00Labor $320.00S.C. $115.00Total $765.00Cx payed only $115.0 S.C.
Near Bakersfield, CA 93312
Patrick
Job Details:
01/06/2020
DISHWASHER WHIRLPOOL WDF760SADM1
Found the unit not washing and drying. The wash motor is out. Needs new motor ; WPW10671942 (sump and motor assy)
Near Los Angeles, CA 91604
Leon
Job Details:
01/06/2020
DRYER MAYTAG MED3500FW1
Cx complaint that unit is not working properly.Cx complaint that unit is not heating up properly. After running diagnostic check find error code F4E3Cx needs duct cleaning service.After running diagnostic check unit working properly as designed
Near Riverbank, CA 95367
Lance
Job Details:
01/06/2020
WASHER WHIRLPOOL WTW8500BW0
"Fixed-replaced faulty bearing and valve dispenser, ran and tested no leak. Unit is now fully operational, and not making any noises during spin."
Near San Luis Obispo, CA 93401
George
Job Details:
01/06/2020
REFRIGERATOR KITCHENAID KRSC503ESS01
Installed part tested check out ok complete. No dents or dings cause by tech.
Near Visalia, CA 93292
Enrique
Job Details:
01/06/2020
WASHER WHIRLPOOL WTW5000DW2
"Inspected whirlpool washer . Customer concerns , makes knocking noise during spin cycle . In diagnostics found off balance load & overload . Customer overloading the machine . Performed calibration , ran quick wash cycle test . All functions tested normal . No leaks . Customer needed instructions ."
Near Burbank, CA 91504
Leon
Job Details:
01/06/2020
REFRIGERATOR AMANA ASI2575GRS01
After running diagnostic check FOUND that right leg is out of position.Reinstalled the leg .After running diagnostic check,unit working properly as designed
Near Burbank, CA 91506
Leon
Job Details:
01/06/2020
REFRIGERATOR KITCHENAID KRFF507HBS00
Cx complaint that unit has little scratches .After running diagnostic check find that very small cosmetic issue on unit body.Called Whirlpool Tech Line.Cx needs to contact to Home Depot
Near Planada, CA 95365
Kenneth
Job Details:
01/06/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Found smaller ice cubes blocking teeth in ice maker not allowing it to cycle. Cleared out the ice and filled ice maker. Low water pressure. Recommended switching water filter. Removed water line in back and flushed out. Unit working properly.
Near Visalia, CA 93292
Enrique
Job Details:
01/06/2020
WASHER WHIRLPOOL WTW4816FW2
"Inspected whirlpool washer . Customer concerns , not starting wash cycles . In diagnostics found long fill error code . Inlet valve screen was obstructed with sand . Removed obstruction . Performed calibration . All functions tested normal . No leaks ."
Near Manteca, CA 95336
William
Job Details:
01/06/2020
REFIRGERATOR WHIRLPOOL WRF535SWHV00
"Replaced right French door gasket, heated & shaped gasket, unit door operating as designed."
Near Los Angeles, CA 91345
Raymond
Job Details:
01/06/2020
RANGE KITCHENAID KSGG700EBS1
"Upon arrival cx states unit smokes and is the first time she was using unit. Also smells. Cx states left front burner doesn’t ignite right away like other burners. Burner takes 3-5 ticks before igniting, contacted Austin SR 7726672021 and discussed, found a soiled burner cap causing electrode to not arc straight up, als9 unit will smoke slightly on first initial uses. Cx doesn’t like this information. Directed cx to WP cx service."
Near Manteca, CA 95336
William
Job Details:
01/06/2020
RESIDENTIAL REFR WHIRLPOOL WRX735SDHZ00
"Replaced LED module on top of fresh food area, lights tested ok. Job complete."
Near Visalia, CA 93277
Erick
Job Details:
01/06/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ
On arrival found unit not cooling at all. Access compressors and re-secured all connections are compressor in control board. Re-powered unit on and unit is now running. Compressor is cooling in both sections. Re-programming control. And set times to correct settings. Re-tested and passed all tests were no errors.
Near Lathrop, CA 95330
William
Job Details:
01/06/2020
RANGE WHIRLPOOL WOS72EC0HS01
Unit working now as per customer. Unit functioning as designed now.
Near Bakersfield, CA 93309
Patrick
Job Details:
01/06/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01
Removed and replaced bin and brackets. Need another bin, came in damaged; ordrng 1 W11387048 (BIN)
Near Bakersfield, CA 93309
Patrick
Job Details:
01/06/2020
REFRIGERATOR BO KITCHEN AID KRFF507ESS
"needs parts: 1 W10843055 (cntrl-elec) and 1 W11032800 (motor-evap) and 1 W11089931 (panel-ui) and 1 W11205083 (module), states that autho needed"
Near Sanger, CA 93657
Jonathan
Job Details:
01/06/2020
DRYER WHIRLPOOL WED7500GW
Found catch bad replaced tested working to spec ; used 1 279570 (CATCH DOOR DRYER) from stock
Near Oxnard, CA 93035
Hector Zuleta
Job Details:
01/06/2020
WASHER WHIRLPOOL WFW5620HW0
"Checked the unit and the washer don’t power up. I set the unit in diagnostic and washer start working, I found no error codes and it pass all the tests, I assumed there was some type of computer glitch. Resets the unit and tested ok."
Near Hanford, CA 93230
Enrique
Job Details:
01/06/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
"Inspected kitchenaid refrigerator . Found E5 error code- timed ice making . Techline instructed me to unplug the refrigerator for few seconds to erase code and reboot user interface . Informed customer to allow 24 hours . Job complete ."
Near Riverside, CA 92508
Kevin
Job Details:
01/06/2020
REFRIGERATOR KITCHENAID KRFF507HBS00
Led lights not working in both RC and FC. I found 2 shorted led modules. One in FC and one under ice box assy. Removed and replaced led modules. Tested unit. All tests good.
Near Riverside, CA 92508
Kevin
Job Details:
01/06/2020
COOK TOP WHIRLPOOL GLT3657RB01
Unit sparking under knob coming from switch harness. Liquid had gotten into switches and caused short in harness. Unit would need new switch harness and possibly orifice holders due to age of unit. Called safety team Sr7726560501 and documented. They will be calling customer with resolution.
Near Moreno Valley, CA 92555
Kevin
Job Details:
01/06/2020
REFRIGERATOR KITCHENAID KRFC704FSS01
Ice maker not cycling. I found ice maker was jammed up and not able to twist flex trey. Removed and replaced ice maker. Cycled new ice maker. All tests good.
Near Tulare, CA 93274
Enrique
Job Details:
01/06/2020
WASHER MAYTAG MVWC555DW1
Installed new washplate and drive hub kit . Performed calibration . All functions tested normal . No leaks .
Near Tulare, CA 93274
Enrique
Job Details:
01/06/2020
REFRIGERATOR WHIRLPOOL WRT541SZDW00
Installed new fc door gasket . All functions tested normal at time of service . No leaks .
Near Los Angeles, CA 90046
Rich
Job Details:
01/06/2020
DISHWASHER AMANA ADB1400AGW1
"Replaced bad dispenser. Not dispensing rinse aid. Ran diagnostics, passed. Operating as designed."