Near Los Angeles, CA 91352
Bryan Dunn-Wilson
Job Details: 10/15/2018
WASHER KITCHENAID KDTE254ESS3 Cx states door won’t close cause adjustment on right side is broken. Impeded ted unit found clips on adjuster are broken. Ordering adjustment rescheduled cx for 10/16; ordrng 2 WPW10195839 (dishrack adjuster)s and 2 WPW10195840 (positioner)s and 1 WPW10250162 (cover) and 1 WPW10546503 (adjuster) and 1 WPW10588165 (housing)
Near Santa Maria, CA 93455
James
Job Details: 10/15/2018
WASHER MAYTAG MVWX655DW1 Replaced latch and cntrl-elect. Unit pulsating during spin cycle. Ordering new actuator-shift. Will return 10-17 to install. ; ordrng 1 W10913953 (actuator)
Near Atwater, CA 95301
James Ramsey
Job Details: 10/15/2018
WASHER WHIRLPOOL WTW4800BQ0 R&R parts. When calibrating unit it shut off mid cycle. Getting power. Unit needs control; ordrng 1 W10581897 (control board)
Near Manteca, CA 95337
William
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Found small liner crack 1.5 inch long at back wall of fridge, ordered epoxy repair kit to repair. Instructed cx on info for consumable items. Called WP TL ref#7723182180; ordrng 1 8201700 (repair kit)"
Near Modesto, CA 95358
William
Job Details: 10/15/2018
WASHER MAYTAG MVWB835DW0 "Found wash plate stripped , ordered wash plate and bolt; ordrng 1 W10752187 (screw) and 1 W10902814 (washplate)"
Near Modesto, CA 95358
William
Job Details: 10/15/2018
WASHER WHIRLPOOL WTW5000DW0 "Found washplat stripped,, ordered washplate for unit.; ordrng 1 W10752283 (washplate)"
Near Burbank, CA 91506
Raymond
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL MFD2560HES "Upon arrival unit had irrational ice maker function, also ice coming out brown. Found mold deteriorated on ice maker, leaking water valve and old fill tube allowing fill tube to ice over. Make 2 call count.; ordrng 1 WPA3223101 (insert- pl) and 1 WPM0114003 (clip- spee) and 1 WPW10137519 (tube-water)"
Near Glendale, CA 91203
Raymond
Job Details: 10/15/2018
WASHER WHIRLPOOL MVWX655DW1 "Upon arrival unit would not run. Found main control fault and basket speed fault. Inspected control and had burn marks, also capacitor is shorted. ; ordrng 1 W11158831 (CAPACITOR)"
Near Los Angeles, CA 90065
Raymond
Job Details: 10/15/2018
WASHER MAYTAG MVWC415EW0 Upon arrival unit agitator barrel and fabric softener dispenser broken.; ordrng 1 W10836496 (agitator) and 1 W10850126 (dispenser)
Near Glendora, CA 91741
Tyler
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRF989SDAH02 Customer stated that the refer compartment is not cooling as well and the ice production has slowed down. Found refer evaporator is frozen over. Ordering fan harness in stock. Customer to defrost unit minimum of 24 hours with the doors open before return.; ordrng 1 WPW10277799 (harns-wire)
Near Palmdale, CA 93551
Patrick
Job Details: 10/15/2018
WASHER ROPER RTW4440VQ1 "Found the complaint to be that the unit isn’t letting cold water in, just trickles. The valve has been replaced twice. Checked voltage to valve to see if timer drops voltage. It does not. Stays solid 122 volts. Filter screen and pressure good quoted 264.70. Paid in full. Will return tomorrow ; ordrng 1 WPW10144820 (valve)"
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 10/15/2018
DRYER WHIRLPOOL WED7500VW Dryer not heating and venting. Checked unit and found shorted blower motor capacitor and open thermostat.; ordrng 1 WP8182472 (motor-drve) and 1 WP8182528 (element)
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 10/15/2018
REFRIGERATOR KITCHENAID KBSD608ESS00 "Water valve still dispensing water through the ice maker when it should not. Tested ice maker and this is dispensing water soonest start the cycle and in the end of the cycle. Contacted tech line and he suggested to replace main computer board (Gemini) because this control the ice maker, and the (Niagara) control because this control the smart valve.; ordrng 1 W11126009 (icemaker), 65.14, 1 WP2318054 (cntrl-elec), 110.93, 1 WPW10200659 (cntrl-elec), 158.79"
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Freezer door damaged, fresh food door handle damaged and noisy evaporator fan motor.; ordrng 1 LW10913113 (FREEZER DOOR STAINLESS STEEL ) and 1 W1163764 (DOOR HANDLE ) and 1 WP2169142 (evaporator fan blade) and 1 WP2315549 (motor-evap)"
Near Westlake Village, CA 91361
Hector Zuleta
Job Details: 10/15/2018
WASHER MAYTAG MVWX655DW1 Washer displaying an F7E1 code (Basket speed fault). Checked unit and found inoperative motor and capacitor.; ordrng 1 W10721967 (drive pulley) and 1 W11158831 (MOTOR CAPACITOR ) and 1 WPW10006487 (motor-drve)
Near Apple Valley, CA 92308
Cesar
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRS331FDDW00 Fresh food compartment not cooling properly found slow air flow when evap fan came on temp setting is set for max but won’t drop temp bellow 40 routed for fan motor and thermostat ; ordrng 1 W10687326 (motor-evap) and 1 WPW10583801 (thermostat)
Near Apple Valley, CA 92307
Cesar
Job Details: 10/15/2018
REFRIGERATOR KITCHEN AID KRFC704FBS00 Complaint no cool in fresh food found evap frozen over causing air restrictions not able to cool fresh food side ran tests all sensors and motors tested good per service pointer W11033419B replacing evap cover and filling the other steps in pointer to fix the problem. software version ( test 128) is up to date with version 600 there for not replacing control ; ordrng 1 W11167902 (EVAP COVER )
Near Apple Valley, CA 92308
Cesar
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Found ice maker double fills causing water leak in the unit W10545062 service pointer indicated controls should be replaced to address this problem ; ordrng 1 W10861908 (cntrl-elec)
Near Apple Valley, CA 92308
Cesar
Job Details: 10/15/2018
WASHER MAYTAG GTWN4250D1WS Ran test on unit found code for open moisture sensor tested sensor found open not responding routed for wire jumper ; ordrng 1 W11161899 (JUMPER SENSOR )
Near San Dimas, CA 91773
Tyler
Job Details: 10/15/2018
DRYER MAYTAG MGDC215EW2 Customer stated that the dryer will not heat. Cycle tested dryer found element is coming on but gas coil is not allowing gas flow. Ordering gas coil in stock.; ordrng 1 WPW10328463 (coil-valve)
Near La Verne, CA 91750
Tyler
Job Details: 10/15/2018
WASHER AMANA NTW4516FW3 Customer stated that basket is chipped and rusting and machine is shaking. Found unit was not level causing noise. Leveled leg and ordering basket due to rust still under 30 day cosmetic.; ordrng 1 W10554251 (spin basket)
Near Upland, CA 91784
Tyler
Job Details: 10/15/2018
REFIRGERATOR AMANA ASI2575GRS00 Customer stated that the water dispenser and ice maker is not working. Found valve is clicking when called for. Found filter housing is not allowing water through the filter. Ordering filter housing and valve just in case. Parts not in stock.; ordrng 1 W11172791 (FILTER HOUSING) and 1 WPW10179146 (valve-inlt)
Near Azusa, CA 91702
Stephen
Job Details: 10/15/2018
REFIRGERATOR WHIRLPOOL WRF736SDAM14 "Ran diagnostics. Found fill valve just hums no water. Also fascia is sweating. Needs fascia kit, valve, fill tube heater.; ordrng 1 W10628737 (heater) and 1 W11087201 (heater)"
Near Malibu, CA 90265
Jesus
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Customer state that unit is not working properly. Checked unit and found the diffuser making noise while opening and closing. Remove diffuser and installed new. Need to order freezer door.; ordrng 1 LW10691266 (dor-fip)
Near La Crescenta-Montrose, CA 91214
Bryan Dunn-Wilson
Job Details: 10/15/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 Cx states fridge is not cooling. Inspected unit. Found RC evap frosted over. Found cover is broke at the top need evap cover. Rescheduled cx for 10/16; ordrng 1 WPW10501260 (cover-evap)
Near Thousand Oaks, CA 91362
Aaron
Job Details: 10/15/2018
REFRIGERATOR KITCHENAID KRSC503ESS00 "Mr not available until 10/23unit fresh food evaporator is full of ice and causing unit to not cool correct in that side tested unit thermistor and fans Chris at tech line checked for air leaks none found Chris said recommend to replace the fresh food fan asm and evaporator thermistor , Fan asm 116.72, thermistor 51.63 trip charge 115.00 labor 90.00 tax 12.63 totaling 385.98 mr approved est paid 295.98 on card the rest due after repair is complete ; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)"
Near Thousand Oaks, CA 91362
Aaron
Job Details: 10/15/2018
OVEN JENN-AIR JJW2730DS01 "Checked the unit F2 E1 code stuck key came up , needs u I touch control but the Jen air modal and serial # tag is missing referred customer to the place she bought the unit from, technically without a model and zero number tag she has no warranty can’t order parts for it i do not know if model is correct for sure , if the model is correct pt#W11236888 will be needed console ; schdld next appmnt for 11/2 FRI !"
Near La Crescenta-Montrose, CA 91214
Bryan Dunn-Wilson
Job Details: 10/15/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 Cx states fridge is not cooling. Inspected unit. Found RC evap frosted over. Found cover is broke at the top need evap cover. Rescheduled cx for 10/16; ordrng 1 WPW10501260 (cover-evap)
Near Oxnard, CA 93030
Hector Zuleta
Job Details: 10/15/2018
RANGE WHIRLPOOL WFG505M0BS3 I contacted customer by phone we agreed to service the range tomorrow.; schdld next appmnt for 10/13 SAT !
Near Los Angeles, CA 91304
Kenneth
Job Details: 10/15/2018
OVEN KITCHENAID KEBS277SSS00 No heat at all in lower oven. No bake or broil. Ordering all possible parts. Will check components when I pull out unit to check to eliminate the amount of times unit gets pulled out of cabinet. Rescheduled customer for Monday 10-15-18; ordrng 1 WP8304452 (fuse-thrml) and 1 WP9752759 (relay) and 1 WPW10119142 (cntrl-elec)
Near Los Angeles, CA 91335
Billy J.
Job Details: 10/15/2018
MICROWAVE IKEA IBMS1455DS00 Apon arrival removed and replaced main control and both push buttons listed unit is now operating as deaighned staying on not pulsing on and off but unit is not heating tested found unit needs magnetron inverter and all door switches per senior tech unit has multiple issues cx not happy 8206079 W10591655 W10217711 W10211972 x3 make 2 job count cx is calling whilpool to complain ; ordrng 1 8206079 (magnetron) and 3 W10211972 (switch)s and 1 W10217711 (inverter) and 1 W10591655 (filter)
Near Bakersfield, CA 93313
Jim
Job Details: 10/15/2018
REFRIGERATOR KITCHENAID KBFN502EBS00 Previously diagnosed. Per tech line need these parts; ordrng 1 W10276644 (compressor) and 1 WP2188875 (motor-cond) and 1 WPW10739408 (cntrl-elec)
Near Bakersfield, CA 93311
James
Job Details: 10/15/2018
WASHER GENERAL ELECTRIC GFWR2700H1WW "Rear bearino failure, job requires two men two hours and should get extra labor ; rqstng P&A on 1 WH01X21994 (seal oring) and 1 WH23X10051 (pump drain) and 1 WH45X10136 (tub asm rear) and 1 WH45X10137 (basket and trunnion) and 1 WH45X10141 (tub front)"
Near Bakersfield, CA 93312
Mitch
Job Details: 10/15/2018
WASHER MAYTAG MHWE950WW02 Upon arrival customer stated unit sounds like a jet taking off. I tested u it and unit has bad bearings per technical service pointer #W10484432 to call 800-387-1086 for autho whirl pool will not authorize due to unit being out side the 5 year service pointer on unit. Per service pointer To fix unit I need to order lower outer tub front outer tub and basket ordering parts need autho. File number 6371055555.; ordrng 1 W10250762 (tub-outer) and 1 W10772619 (tub-outer) and 1 WPW10283352 (basket)
Near Los Angeles, CA 91345
Michael
Job Details: 10/15/2018
WASHER WHIRLPOOL WFW9550WW00 "Cx states unit will stop mid cycle.On arrival tech found unit with lower front panel removed.F1- eeprom error/ power lossC1C7Getting phantom codes. Ran unit through auto service and unit b came stuck on C01Spoke with DA, main control board is no longer available pn w10251767 Replaced leaky drain pump and ran auto service. Unit passed auto service after a delayed C01 cycle. Advised cx to use the unit and report to ARS on Tuesday if unit is now operating correctly. Leaving ticket open until Tuesday 10/16/18; saved tckt"
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 10/15/2018
REFRIGERATOR KITCHENAID KSF26C4XYY00 Customer stated that ice maker stopped working and water is leaking from bottom of unit. Found leak is caused by the drain pan is frozen. Customer to defrost to stop leak. Tried to cycle ice maker but ice maker will not move. Found failed ice maker. Ordering ice maker in stock.; ordrng 1 WPW10251076 (icemaker)
Near Santa Maria, CA 93455
James
Job Details: 10/15/2018
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Found unit unable to drain and weak water motor. Checked drain pump for clog and found none. Drain still not pumping. Ordering new sump assembly and drain pump will return 10-18; ordrng 1 W10876537 (drain pump) and 1 W11087376 (pump&motor)
Near Tracy, CA 95304
William
Job Details: 10/15/2018
M/O COMBO KITCHENAID KEMS307GBL0 "Ran bake cycle, Found oven sensor not sensing oven temps properly, unit dropped temps too low after pre heat , ordered oven sensor for unit.; ordrng 1 WP4451665 (sensor)"
Near Bakersfield, CA 93313
James
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 Holes for handle are not drilled in proper place; rqstng P&A on 1 LW10261130 (dor-fip wh)
Near Victorville, CA 92395
Cesar
Job Details: 10/15/2018
COOKTOP WHIRLPOOL CG206B WP705105 $54.24 74005189 $72.97 trip charge 57.50 labor $60 clogged burners gas not traveling to ignitor ; ordrng 1 74005189 (BURNER REAR) and 1 WP705105 (burner- fr)
Near Madera, CA 93636
Irvin
Job Details: 10/15/2018
WASHER WHIRLPOOL WTW4816FW2 Fills and drains only. Long fill/no fill screens are stopped cleared and test is still low. The water pressure is good valve not opening fully on hot side. The suspension rods are weak and bouncy. ; ordrng 1 W10780045 (suspension) and 1 W11210459 (VALVE)
Near Glendale, CA 91208
Kenneth
Job Details: 10/15/2018
REFRIGERATOR KITCHENAID KSSC48QTS02 Found leak at heat exchanger. Installed new heat exchanger and tested unit. Unit is now working properly. Vacuumed unit down for 15 minutes and unit held vacuum for 10 minutes. Charged system with 775 Oz of R134A refrigerant and tested unit. Unit is now working properly. Customer approves function. Customer wanted new ice bin. Ice bin is broken. Ordering new ice bin. Rescheduled customer for Monday 10-15-18; ordrng 1 WP2252265 (button-bin)
Near San Fernando, CA 91340
Kenneth
Job Details: 10/15/2018
WASHER WHIRLPOOL WTW4900BW0 Found unit not working properly. Due to clogged drain pump. Ordering new drain pump. Cleared blockage and drain pump didn’t engage. Also ordering new cam due to it being worn out. And dragging on the ground. Rescheduled customer for Tuesday 10-16-18; ordrng 1 W10721967 (drive pulley) and 1 WPW10661045 (drain pump)
Near Palmdale, CA 93551
Patrick
Job Details: 10/15/2018
DISHWASHER KITCHENAID KUDE70FXSS4 Customer having issues with the unit just draining when door is closed and not started. No lights on panel when error occurs. Found error code 8-2. Drain problem. Pump is good problem is intermittent. Main control drain circuit stuck. Also cancel drain led is out on panel needs new main and panel control ; rqstng P&A on 1 W10473197 (cntrl-elec) and 1 WPW10481144 (panel-cntl)
Near Bakersfield, CA 93312
Jim
Job Details: 10/15/2018
ICE MAKER KITCHEN AID KUIS15NNZB0 Unit needs some seriously cleaning. Upon arrival the unit was off. Turned unit back on watched a complete cycle run through. Unit tested OK and made one batch of ice. I am going to leave the ticket open for the weekend to make sure everything is good; schdld next appmnt for 10/15 MON !
Near Lancaster, CA 93534
Patrick
Job Details: 10/15/2018
FREEZER WHIRLPOOL WRF555SDFZ02 "Customer having issues with the ice not wanting to dispense. Motor sounds like it’s slipping on ice bucket. Sure enough it is due to ice building in bucket. Water flowing into ice maker irregular causing ice blockage. Needs new valve container, tube and an anti drip connector ; ordrng 1 67006317 (tube-water) and 1 8201815 (connector) and 1 W11185686 (CONTAINER ) and 1 WPW10312696 (water inlet valve)"
Near Rosamond, CA 93560
Patrick
Job Details: 10/15/2018
REFIRGERATOR WHIRLPOOL WRS325FDAB06 Found the interior lights not working. Seemed to be fridge led control that’s bad. Removed and replaced and the light in fridge section back but not the freezer light. Need to order freezer led ; ordrng 1 WPW10515057 (light)
Near Bakersfield, CA 93312
Billy J.
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Apon arrival top right hindge was so loose door won’t close properly tightened and resecured cx also stated lights don’t work in fridge and freezer tested removed and replaced led control per sp problem was not fixed unit needs led light module W11205083; ordrng 1 LIGHT (LIGHT )
Near Canyon Country, CA 91351
Billy J.
Job Details: 10/15/2018
WASHER WHIRLPOOL WFW72HEDW0 W11031829 unit is defaulting to 14 min on normal cycle a conteol is shorted out needs replaced ordering completely different issue cx requested afternoon; ordrng 1 W11031829 (cntrl-elec)
Near Bakersfield, CA 93308
Dane
Job Details: 10/15/2018
REFRIGERATOR FRIGIDAIRE FFHI2032TE "Upon arrival the fresh food compartment was not cooling. Evaporator fan motor was getting voltage but not turning. Unit needs new evaporator fan motor. Scheduling for Monday coast appliance has in stock; ordrng 1 242077702 (motor, ORDER FROM COAST BAKO)"
Near Oceano, CA 93445
James
Job Details: 10/15/2018
WASHER WHIRLPOOL WTW7300DW2 "Pre ID was correct but did Did not receive washplate to replace old plate. Could not remove old plate, will have to break old plate to remove. Rescheduled for 10-19 to remove old plate and install gear case and washplate. ; schdld next appmnt for 10/19 FRI 4-6"
Near Covina, CA 91723
Stephen
Job Details: 10/15/2018
WASHER MAYTAG MVWC415EW1 "Ran diagnostics. Had f3e1, f9e1 error codes. Found drain motor overheating, drain hose leaking, lid strike worn. Needs drain motor, drain hose, lid strike. ( may need control ). 2 count job.; rqstng P&A on 1 W10614033 (drain pump) and 1 W10837741 (lid strike) and 1 W11244231 (HOSE)"
Near Pine Mountain Club, CA 93222
James
Job Details: 10/15/2018
REFRIGERATOR KITCHENAID KBLO36FMX02 Unit not running at all upon arrival Customer approved estimate Please schedule ASAP as customer is very disappointed with first visit ; ordrng 1 W10629033 (inverter box) and 1 W10818296 (cntrl-elec)
Near Pine Mountain Club, CA 93222
James
Job Details: 10/15/2018
RANGE WHIRLPOOL JES9860CAS02 No L-2 thru remote relay; ordrng 1 WP8566493 (relay)
Near Los Angeles, CA 91040
Bryan Dunn-Wilson
Job Details: 10/15/2018
DISHWASHER MAYTAG MDB4949SDZ0 Cx states dishes are not washing and soap is not dispensing. Ran unit found pump functioning properly just no water. Inspected float switch found broken housing. Ordering switch and parts. Also ordering inlet valve just Incase it’s needed. Rescheduled cx for 10/17; ordrng 1 W10873429 (housing) and 1 WP8531743 (gasket) and 1 WPW10195037 (float switch lever) and 1 WPW10195039 (float switch) and 1 WPW10327249 (water intake valve)
Near San Fernando, CA 91340
Billy J.
Job Details: 10/15/2018
OVEN WHIRLPOOL WOD51EC0AS01 Apon arrival cx stated unit not operating I checked unit for error codes and has f1e0 per techsheet states to replace main control W10803217 267.76 for part 200 labor and 115 sc quoted 602.84 cx stated they will call whirlpool to see if they can get anything cover because that’s an expensive repair ; ordrng 1 W10803217 (cntrl-elec)
Near Glendale, CA 91205
Bryan Dunn-Wilson
Job Details: 10/15/2018
REFIRGERATOR WHIRLPOOL WRS321SDHZ02 Cx states water is dirty and ice is cloudy. Cx states filter was already installed when unit arrived said Best Buy told h8m they sell the fridges with filters installed. Informed cx that he needs a new filter and to order one. Cx also complains that ice build up in fridge. Inspected unit and found thermistor open in fridge. Ordering thermistor. Rescheduled cx for 10/18; ordrng 1 EDR1RXD1 (water filter) and 1 WPW10384183 (thermistor)
Near Bakersfield, CA 93313
James
Job Details: 10/15/2018
DRYER - GAS GENERAL ELECTRIC GTD42GASJ1WW Timer locked and won’t turn which damaged knob stem; rqstng P&A on 1 WE01X24552 (KNOB) and 1 WE04X24550 (TIMER )
Near Moorpark, CA 93021
Aaron
Job Details: 10/15/2018
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer is only available on Saturday’s Checked operations unit has a drain line that’s not draining correct very slow could not find any area where I could see a restriction, ordered parts ; ordrng 1 8269144A (drain hose) and 1 WPW10545278 (hose-drain)"
Near Arroyo Grande, CA 93420
James
Job Details: 10/15/2018
REFRIGERATOR KITCHENAID KSSS42QTX Unit has leak from water valve underneath unit. Ordering new one. Did. It reschedule due to part availability. ; ordrng 1 W10876668 (valve-inlt)
Near Los Angeles, CA 91607
Kenneth
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ06 Installed data loggers. Rescheduled customer for Tuesday 10-16-18; schdld next appmnt for 10/16 TUE !
Near Oxnard, CA 93035
Jesus
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRS325FDAB01 "Customer states that unit is freezing food. Checked unit and unit is working properly at the moment. It found the control button not working shifting selections. Alps need to seal liner. Ordering parts. ; ordrng 1 WPW10397957 (cntrl-elec), used 1 482338 (ADHESIVE) from stock"
Near Port Hueneme, CA 93041
Jesus
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL MFI2568AEB Customer states that front panel is not working. Remove panel and tested for voltage and getting 12 volts DC. The control behind that panel is no longer available but the overlay is available. Ordering parts.; ordrng 1 WP12999401B (overlay)
Near Bakersfield, CA 93307
Dane
Job Details: 10/15/2018
REFRIGERATOR KITCHEN AID KRMF706ESS Need tech line for this call. Please schedule M -F; saved tckt
Near Upland, CA 91786
Tyler
Job Details: 10/15/2018
WASHER AMANA NTW4516FW2 Customer stated that unit is making a weird noise when filling with water. Found noise is the solenoid closing for the water valve. Ordering valve in stock.; ordrng 1 W11210463 (VALVE)
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 10/15/2018
DISHWASHER MAYTAG MDB7749SBM0 Customer stated that unit will not turn on. Found voltage to main control but nothing out to interface. Ordering main board in stock.; ordrng 1 W10595568 (cntrl-elec)
Near Glendale, CA 91202
Bryan Dunn-Wilson
Job Details: 10/15/2018
FREEZER WHIRLPOOL WRV986FDEM01 Cx states ice build up inside of freezer. Found service pointer on issue. Walked thru steps in SP and ordering kit from SP. rescheduled cx for 10/17; ordrng 1 W10864518 (adapter)
Near Upland, CA 91784
Tyler
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Customer stated that freezer door is hard to open. Found failed freezer door rails. Ordering rails in stock.; ordrng 1 W10625067 (bracket) and 1 W10625068 (bracket)
Near La Verne, CA 91750
Tyler
Job Details: 10/15/2018
REFRIGERATOR KITCHENAID KSSC48FTS02 Customer stated that unit was beeping and shutting on and off. Found control relays are shorted out. Ordering control board kit in stock.; ordrng 1 W10801766 (cntrl-elec)
Near Riverside, CA 92503
Kevin
Job Details: 10/15/2018
REFIRGERATOR MAYTAG MSC21C6MFZ00 Customer getting foam pieces in ice. I found that the bracket that holds thermistor to ice maker trey had broke and the foam fell into ice bucket. Failed ice maker. Ordering part. Customer leaves at 10am. ; ordrng 1 W10873791 (icemaker)
Near Redlands, CA 92373
Kevin
Job Details: 10/15/2018
REFRIGERATOR KITCHENAID KFIS20XVMS1 "Estimate. Trip $115.00 labor $120.00 part $225.79 tax $16.93 total $477.72 unit is not cooling, compressor not running and user interface has power but is not responsive. Unit has failed main control causing issue. Need to order main control. ; ordrng 1 WPW10310240 (cntrl-elec)"
Near Redlands, CA 92373
Kevin
Job Details: 10/15/2018
DISHWASHER WHIRLPOOL WDT780SAEM1 "I removed and replaced prev ordered wheels, tracks and stops. When removing upper rack I found that the left side adjuster is also broken. Prev tech didn’t order adjusters. Ordering adjuster kit. ; ordrng 1 W10712395 (adjuster)"
Near South El Monte, CA 91733
Stephen
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Found wrong model and serial number. Needs RC door and nameplate. ( has dents ). Black color. Order correct door.; ordrng 1 LW10668874 (dor-fip)
Near Santa Clarita, CA 91321
Billy J.
Job Details: 10/15/2018
REFIRGERATOR KITCHENAID KRMF606ESS01 W11109595 118.32 W11229689 37.72 apon arrival cx stated her freezer is not cooling I noticed load noise found freezer evaporator completely frozen instructed cx to defrost unit for 48 hrs also right side rail on pantry refrigerator drawer failed does not self close quoted 130 labor 412.74 total; ordrng 1 RIGHTRAIL (RIGHT RAIL) and 1 W11109595 (motor-evap)
Near West Hills, CA 91307
Kenneth
Job Details: 10/15/2018
REFIRGERATOR WHIRLPOOL WRS325FDAM01 Found unit with a bad light board. Light in fridge are dimmed out. Ordering new LED board. Per customer request to reschedule Monday 10-15-18 Quoted. Customer $300. Collected $150 via CC. Will collect $150 on return visit. ; ordrng 1 WPW10515058 (light)
Near Los Angeles, CA 91352
Bryan Dunn-Wilson
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Cx states fridge is not cooling. Inspected unit found evap motor is not running and evap is frosted over. Ordering motor evap and rescheduled x for 10/18; ordrng 1 W11087438 (motor-evap) and 1 WPW10389152 (support)
Near Los Angeles, CA 91352
Bryan Dunn-Wilson
Job Details: 10/15/2018
REFRIGERATOR KITCHENAID KBFS25EVMS00 Found hole in line going from compressor to condenser. Line needs to be replaced. Ordering copper line. Rescheduled cx for 10/18 per request collected SC via check. ; ordrng 1 WP12866903 (tube- disc)
Near Madera, CA 93637
Irvin
Job Details: 10/15/2018
REFRIGERATOR FRIGIDAIRE LFHB2741PFAA "Unit shows SY EF on the display. The units ice maker has an ice ball on the outside right rear area. The FREZER gasket lower is torn, causing ambient air and frosting in the system. Ice maker is producing ice in fresh food section. FREZER is frosted completely. Replacing door gasket, and control board. ; ordrng 1 5304501270 (gasket) and 1 5304502780 (board-main power)"
Near Fresno, CA 93706
Irvin
Job Details: 10/15/2018
WASHER GE GTW460ASJ4WW "CX has noise complaint during cycle. Checked error codes off balance, pressure signal. Suspension is weak and pump is loud during drain. Replacing pump, suspension and control. ; ordrng 2 WH16X26910 (SUSPENSION R)s and 2 WH16X26911 (SUSPENSION L)s and 1 WH18X28174 (MAIN CONTROL) and 1 WH23X27574 (DRAIN MOTOR)"
Near Fresno, CA 93720
Irvin
Job Details: 10/15/2018
REFRIGERATOR FRIGIDAIRE FRS6LF7FM6 No water to the ice maker. The ice maker is locked up. Will not cycle or do any operations. Needs replacement ice maker. ; ordrng 1 241798231 (ICE MAKER)
Near Fresno, CA 93722
Irvin
Job Details: 10/15/2018
REFRIGERATOR FRIGIDAIRE FRT18L4JM The evap coils and cap tube leaking. Ice buildup. Unit partially cooling. Replacing evap coil and drier. ; ordrng 1 5303918274 (evaporator kit)
Near Bakersfield, CA 93312
Allare
Job Details: 10/12/2018
Near Fontana, CA 92336
Tyler
Job Details: 10/12/2018
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Customer complaint leaking into refrigerator found excessive moisture due to freezer dooor gasket sag separating from liner needs door and ff door needs to be higher not sealing top left hand corner. Removed and replaced freezer door and moved refer door up. All works good at this time.
Near Templeton, CA 93465
George
Job Details: 10/12/2018
WASHER MAYTAG MVWX655DW1 Found washer completely off power ok disconnected power 45 seconds unit power back up ran thrue diagnostics found two errors board communication key held down too long clear out codes per Scott techline unit needs to have independent plug unit is plug in with dryer customer to have electrician to put others plug for dryer complete no dents or dings cause by tech. S/r #7723173857.
Near Paso Robles, CA 93446
George
Job Details: 10/12/2018
WASHER MAYTAG MVWB765FW2 Found washer working ok found customer not loading unit properly and does not have independent plug customer instruct load washer properly and wen using cleaner use attfresh and need and independent plug for washer complete no dents or dings cause by tech.
Near Oceano, CA 93445
George
Job Details: 10/12/2018
REFRIGERATOR WHIRLPOOL WRF992FIFM Found refrigerator fresh food area temp 49 degrees found no power going to fan also wen removing cover evap foam is torn ok to replace control board and evap cover office to call customer wen parts in.; ordrng 1 W10865825 (cntrl-elec) and 1 W10889841 (cover-evap)
Near Paso Robles, CA 93446
George
Job Details: 10/12/2018
DISHWASHER KITCHENAID KUDS35FXSS3 Found dishwasher completely dead check 110 ok check diode check ok bad ui board customer will like to think about it do not order part till we get confirmation decline at this moment no dents or dings cause by tech .; ordrng 1 WPW10481125 (panel-cntl)
Near Paso Robles, CA 93446
George
Job Details: 10/12/2018
WASHER MAYTAG MVWX655DW0 Installed new parts tested check out ok complete no dents or dings cause by tech; ordrng 1 W10625696 (cntrl-elec) and 1 WPW10581874 (pump-water)
Near Paso Robles, CA 93446
George
Job Details: 10/12/2018
WASHER GENERAL ELECTRIC GTW330ASK4WW Need special tool to remove gear case need to be put back on schedule part at customer home; saved tckt
Near Tracy, CA 95376
William
Job Details: 10/12/2018
OVEN MAYTAG MEW5627DDB16 "Replaced membrane control panel, tested all oven functions, tested ok."
Near Bakersfield, CA 93312
James
Job Details: 10/12/2018
REFRIGERATOR KITCHEN AID KRFF507ESS01 Removed excess ice from freezer fan area and replaced listed part Tested ok
Near Santa Maria, CA 93455
James
Job Details: 10/12/2018
REFRIGERATOR FRIGIDAIRE FFSS2615TS Found unit making tapping noise during operation. Tap coming from loose water line not taped up to back of unit. Applied tape to secure line. Unit no longer tapping at this time and customer approves.
Near Santa Maria, CA 93455
James
Job Details: 10/12/2018
WASHER MAYTAG MVWX655DW0 "Upon arrival customer had unit loaded into van and unable to test unit. Informed customer that unit must be out of van, on a level surface, and hooked up to water and power to test unit. ; saved tckt"
Near Nipomo, CA 93444
James
Job Details: 10/12/2018
REFIRGERATOR WHIRLPOOL WRF540CWBM01 Found unit not cooling in front section. Evap fan unresponsive. Ordering new cntrl-elect and evap fan and motor. Will return 10-15 to install. ; saved tckt
Near Nipomo, CA 93444
James
Job Details: 10/12/2018
DRYER AMANA NGD4655EW2 "Found unit making loud noises and rattling during operation. Upon inspection found support wheels and belt worn and degraded. Installed dryer repair kit from truck stock. Unit still rattles. Upon further inspection found blower wheel cracked and missing teeth. Ordering new blower wheel. Will return 10-15 to install. ; ordrng 1 WP694089 (wheel), used 1 4392065 (DRYER REPAIR KIT) from stock"
Near Pismo Beach, CA 93449
James
Job Details: 10/12/2018
DISHWASHER WHIRLPOOL WDTA50SAHN0 "Replaced sump and tested unit. Unit functioning as intended and customer approves. No dents, dings, or blemishes on or around unit."
Near Rosamond, CA 93560
Patrick
Job Details: 10/12/2018
WASHER WHIRLPOOL WTW4815EW1 CONTROL AND ACTUATOR NEVER IN MY TRUCK. PRE ID PARTS. Removed and replaced parts. Tested unit. All ops checked good at time of service
Near Calabasas, CA 91302
Isidore
Job Details: 10/12/2018
REFIRGERATOR WHIRLPOOL WRS571CIHZ01 "Found user manual not correct showing to hold for 3 seconds on resetting filter, customer instruct press options, filter reset than confirm cleared filter reset, dispenser working at this time."
Near Calabasas, CA 91302
Isidore
Job Details: 10/12/2018
DISHWASHER KITCHENAID KDTM504EPA2 "Found control W11087216 has 4 volt dc erratic, touch panel W11113883 getting power but not working properly. Parts ordered; ordrng 1 W11087216 (cntrl-elec) and 1 W11113883 (console)"
Near Bakersfield, CA 93305
Dane
Job Details: 10/12/2018
DRYER MAYTAG MGDB835DW4 Upon arrival unit was not heating. Removed and replaced and will cut off the restroom and fuse and tested unit. After I tested unit short cycling. Found gas quills out of range. Removed and replaced gas coils and tested unit. Unit functions normal now; used 1 279834 (2 COIL GAS VALVE SET) from stock