Near Dos Palos, CA 93620
Kenneth
Job Details:
07/29/2019
WASHER MAYTAG MVWC465HW0
Installed drains belt and pulley and tested unit. Unit is now working properly. Customer approves function at this time.
Near Los Banos, CA 93635
Kenneth
Job Details:
07/29/2019
LAUNDRY MAYTAG MVWB765FW2
Installed water valve expand tested unit. Unit is now working properly. Customer approves function at this time.
Near La Verne, CA 91750
Tyler
Job Details:
07/29/2019
REFRIGERATOR WHIRLPOOL WRF954CIHV00
Customer stated that the door wS not closing and created frost. Ordering both rails not in stock.; ordrng 1 W11114789 (bracket) and 1 W11114790 (bracket)
Near Madera, CA 93638
Kenneth
Job Details:
07/29/2019
WASHER WHIRLPOOL WTW8800YC1
Installed bearing. Suspension and water valve. Tested unit. Unit is now working properly. Customer approves function at the time.
Near Chowchilla, CA 93610
Kenneth
Job Details:
07/29/2019
RANGE WHIRLPOOL WFG505M0BS0
Installed igniter and tested unit. Unit is now working properly. Checked light. And found inadequate voltage to socket. Informed customer that a control board would be needed and the cost would be 150-250 dollars for part alone. Customer opted out of the control board due to all other functions working properly. Customer approves functions.
Near Hilmar, CA 95324
Kenneth
Job Details:
07/29/2019
FREEZER WHIRLPOOL WZC3115DW01
Installed start device and cold control. Tested unit. Unit is now working properly. Customer approves function at this time. Informed customer of roaches found on unit. Customer said problem is being taken care of. Informed customer of problem happens again and it’s caused by the roaches then they will be financially responsible
Near Merced, CA 95341
Kenneth
Job Details:
07/29/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
Installed evap fan blade. Control board and ice maker. Tested unit. Unit is now working properly. Customer approves function at the time.
Near Ontario, CA 91764
Tyler
Job Details:
07/29/2019
OVEN WHIRLPOOL WFG540H0EW1
Customer stated that unit is still sometimes shutting off before reaching temp or takes a long time. Ordering dis board and harness in stock.; ordrng 1 W11161843 (harns-wire) and 1 WPW10511278 (module-spk)
Near Merced, CA 95340
Kenneth
Job Details:
07/29/2019
DRYER MAYTAG MEDC215EW1
"Found unit making a thumping noise due to broken roller. Rep,aced dryer roller pulley and belt with dryer repair kit and tested unit. Unit is now working properly. Customer approves functions at this time. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near Fontana, CA 92335
Tyler
Job Details:
07/29/2019
REFRIGERATOR WHIRLPOOL GD5RHAXNB00
Switch bracket is broken as well ordering bracket in stock.; ordrng 1 WP2180226 (bracket)
Near Fresno, CA 93726
Jonathan
Job Details:
07/29/2019
WASHER WHIRLPOOL WFW7590FW0
Found pressure switch hole popped out of holder making sounds reinstalled tested working to spec
Near La Verne, CA 91750
Tyler
Job Details:
07/29/2019
WASHER WHIRLPOOL MVWX655DW0
Customer stated that washer will not wash the clothes. Found agitator is stripped. Ordering wash plate in stock.; ordrng 1 W10902814 (washplate)
Near Fresno, CA 93725
Jonathan
Job Details:
07/29/2019
REFRIGERATOR FRIGIDAIRE FFHT2032TP1
Pune start dev bad has cockroaches one time repair
Near Reedley, CA 93654
Jonathan
Job Details:
07/29/2019
REFRIGERATOR FRIGIDAIRE FFHT1514TW
Found motor bad replaced tested working to spec ; used 1 242077702 (MOTOR) from stock
Near Azusa, CA 91702
Tyler
Job Details:
07/29/2019
REFRIGERATOR KITCHENAID KRFF707ESS01
Customer stated that the unit is not cooling in the refer. Found frozen evaporator. Ordering fan motor harness in stock. Customer will defrost before return.; ordrng 1 W11033168 (harns-wire)
Near Lancaster, CA 93535
Jonathan
Job Details:
07/29/2019
WASHER WHIRLPOOL WFW72HEDW0
Replaced reflective pump tested unit and is working properly
Near Lancaster, CA 93535
Jonathan
Job Details:
07/29/2019
REFRIGERATOR WHIRLPOOL WRS342FIAW00
Replaced defective auger motor. Tested unit and is working properly
Near Cambria, CA 93428
Tom
Job Details:
07/29/2019
RANGE-GAS FRIGIDAIRE FGGF3054MFJ
"Customer states beeping on it’s own with no interaction. Customer states error code F11 present. Order Control Board and Overlay. Found Bake Ignitor struggling to ignite and Broil Ignitor failing to ignite, order Bake Ignitor and Broil Ignitor.Control Board - (316560118)Overlay - (316419828)Broil Ignitor - (5304506545)Bake Ignitor - (316489403); ordrng 1 316419828 (overlay) and 1 316489403 (ignitor,burner) and 1 316560118 (controller) and 1 5304506545 (ignitor)"
Near Lancaster, CA 93536
Jonathan
Job Details:
07/29/2019
REFRIGERATOR WHIRLPOOL KRFC704FBS00
Found defective door seal cause air leak replaced seal tested unit and is working properly
Near Covina, CA 91722
Stephen
Job Details:
07/29/2019
WASHER WHIRLPOOL WTW4816FW2
"Ran diagnostics. Had f0e4, f8e1, f2e1 error codes. Cleared error codes. Found cold valve sticking closed. Needs fill valve.; ordrng 1 W11210459 (VALVE)"
Near Pasadena, CA 91106
Stephen
Job Details:
07/29/2019
REFRIGERATOR WHIRLPOOL WRT111SFDM04
"FC door dragging, not closing properly. Needs spacer washers.; ordrng 2 WP487576 (washer)s"
Near Arcadia, CA 91006
Stephen
Job Details:
07/29/2019
DISHWASHER KITCHENAID KDFE104DSS4
"Ran diagnostics. Wash motor not running. Found power to wash motor, not running.; ordrng 1 WPW10605057 (pump and motor assemblyy)"
Near Palmdale, CA 93551
Jonathan
Job Details:
07/29/2019
DISHWASHER WHIRLPOOL WDT720PADM0
Replaced defective pump and motor tested unit and is working properly
Near Fontana, CA 92335
Rod
Job Details:
07/29/2019
REFRIGERATOR WHIRLPOOL RS25AGXNQ00
Leaks water under product and frost builds up in ice chute in doorConfirmed Filter bayonet leaking and door not sealing chute.Ordering filter housing and ice door ; ordrng 1 W10823377 (mechanism delay) and 1 WP2186443 (housing)
Near Palmdale, CA 93552
Jonathan
Job Details:
07/29/2019
REFRIGERATOR MAYTAG MFI2570FEZ05
Found defective fan fixed fan tested unit and is working properly
Near Lancaster, CA 93535
Jonathan
Job Details:
07/29/2019
REFRIGERATOR WHIRLPOOL WRS331SDHW00
Found defective ice bucket. Fixed ice bucket tested unit and is working properly
Near Lancaster, CA 93535
Jonathan
Job Details:
07/29/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM05
Found defective fan. Fixed defective fan. Tested unit and is working properly
Near Bakersfield, CA 93305
Joe
Job Details:
07/29/2019
WASHER WHIRLPOOL WTW4816FW2
Unit has a stripped out valve causing it to spray water whenever I try to connect water hoses. After replacing water valve unit had no more leaking. Tested unit and unit is functioning as designed.
Near Riverside, CA 92509
Rod
Job Details:
07/29/2019
DISHWASHER KITCHENAID KDFE104HPS0
Won’t clean dishes Confirmed Voltage to main wash motor but no motor action.Ordering main wash pump/motor assembly ; ordrng 1 W11085683 (pump&motor)
Near Bakersfield, CA 93305
Joe
Job Details:
07/29/2019
WASHER MAYTAG MVWB835DW
Unit is having a hard time draining. On inspection found unit is having a hard time draining due to a the drain pump being clogged with debris. After clearing debris unit began to function as designed.
Near Bakersfield, CA 93311
Jim
Job Details:
07/29/2019
REFRIG/SIDE-BY-S WHIRLPOOL WRS576FIDM01
Replaced motor and coupler
Near San Bernardino, CA 92407
Rod
Job Details:
07/29/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00
Ice container broken***********USE WLCS500APL1 ALL REPAIR COSTS COVERED ************Confirmed Ice bucket has big hole in bottom Ordering complete component.; ordrng 1 WPW10558423 (ice-contnr)
Near Los Angeles, CA 91040
Raymond
Job Details:
07/29/2019
REFRIGERATOR KITCHENAID KBFN506EPA01
Near Bakersfield, CA 93308
Jim
Job Details:
07/29/2019
WASHER MAYTAG MVWB765FW2
Replaced board and user interface. Unit tested ok
Near Los Angeles, CA 91352
Raymond
Job Details:
07/29/2019
REFRIGERATOR AMANA AFI2539ERM00
Upon arrival ice maker not cycling and right door gasket torn losing magnet. Needs gasket and ice maker.; ordrng 1 W10830055 (gasket-fip) and 1 W10882923 (icemaker)
Near Bakersfield, CA 93311
Jim
Job Details:
07/29/2019
REFRIGERATOR KITCHENAID KRFF507ESS01
Replaced fan motor and electronics
Near Los Angeles, CA 91605
Raymond
Job Details:
07/29/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
Near Bakersfield, CA 93314
Jim
Job Details:
07/29/2019
WASHER MAYTAG MVWB725BW0
F51 fault code. Replaced open sensor. Unit tested ok
Near Los Angeles, CA 91607
Raymond
Job Details:
07/29/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
Ordering control and UI; ordrng 1 W11043763 (cntrl-elec) and 1 W11265135 (panel-ui)
Near Oxnard, CA 93033
Jesus
Job Details:
07/29/2019
WASHER MAYTAG MVWX655DW1
Customer states that unit is not filling with water. Ran diagnostics and not error codes found. Ran manual test and passed. Customers concern was that unit not filling all the way with water. Ran calibration test and instruct customer on cycle and amount of water per cycle. Unit is working as design.
Near Stevenson Ranch, CA 91381
Raymond
Job Details:
07/29/2019
MICROWAVE OVEN KITCHENAID KMHS120ESS3
Needs proper control.; ordrng 1 W10881539 (cntrl-elec)
Near Camarillo, CA 93012
Jesus
Job Details:
07/29/2019
DRYER WHIRLPOOL WGD9400SU0
Customer states that unit is taking to long to dry clothes. Checked unit and found the thermal fuse bad. Replaced fuse and tested. Unit is working as design.
Near Santa Clarita, CA 91387
Raymond
Job Details:
07/29/2019
WASHER AMANA NTW4516FW2
Upon arrival unit not filling with water. Unit also has intermittent operation. Control has proper voltage. Needs control and water valve.; ordrng 1 W11170317 (cntrl-elec) and 1 W11210463 (valve)
Near Santa Maria, CA 93454
James
Job Details:
07/29/2019
OVEN WHIRLPOOL WOC54EC7HB01
Unit had vibration coming from fan during operation. Replaced blower and tested unit. Unit now operating as intended with no vibration noises.
Near San Fernando, CA 91340
Raymond
Job Details:
07/29/2019
RESIDENTIAL REFR AMANA ASD2575BRS01
Upon arrival unit not dispensing water. Found housing valves stuck. Need housing.; ordrng 1 W10862460 (housing)
Near Santa Maria, CA 93455
James
Job Details:
07/29/2019
RANGE WHIRLPOOL WFG540H0ES1
Drilled out broken screws and replaced oriface holder. Installed new burners and tested unit. Unit now working as no as intended.
Near Santa Maria, CA 93454
James
Job Details:
07/29/2019
DRYER WHIRLPOOL WGD8410SW2
R placed igniter and tested unit. No heat. Reinspected unit and found faulty connector to fuse. Removed female connection and replaced with new connector. Tested unit. Unit now working as intended.
Near Los Angeles, CA 91343
Raymond
Job Details:
07/29/2019
WASHER WHIRLPOOL WTW5840BW0
"Upon arrival drain pump siezed causing long drain. Gear case also making noise on agitation. Gearcase leaking oil and contaminated capacitor, drive belt, splutch and shifter. Hub is also stripped causing basket speed fault. Needs gearcase, splutch, pump, dive hub, shifter and belt. Seek additional labor if possible.; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W11162560 (CAPACITOR) and 1 WPW10006355 (actuator) and 1 WPW10006384 (drive belt)"
Near Arroyo Grande, CA 93420
James
Job Details:
07/29/2019
OVEN WHIRLPOOL WOD51EC0AS04
"Found unit with blown thermal fuse after customer had both ovens running while baking. Replaced fuse and unit is now working as intended. If problem happened again, will need 2 man for double oven uninstall and fan replacement."
Near Santa Maria, CA 93455
James
Job Details:
07/29/2019
DRYER MAYTAG MGDC465HW0
Fu Nd unit with latch broken and not holding door shut. Replaced latch and unit is working as intended.
Near Santa Clarita, CA 91390
Raymond
Job Details:
07/29/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
"Upon arrival un8t not dispensing ice or water, found faulty filter header, and water valve not opening. Needs valve, ice container, UI reaavoir and motor.; ordrng 1 W11043013 (valve) and 1 W11185686 (ice-contnr) and 1 W11265135 (panel-ui) and 1 W11346622 (RESAVOIR) and 1 WPW10317991 (motor)"
Near Santa Maria, CA 93455
James
Job Details:
07/29/2019
WASHER WHIRLPOOL WTW5000DW1
Near Santa Maria, CA 93454
James
Job Details:
07/29/2019
OVEN WHIRLPOOL WOC54EC7HB01
Unit had vibration coming from fan during operation. Replaced blower and tested unit. Unit now operating as intended with no vibration noises.
Near Bakersfield, CA 93312
James
Job Details:
07/29/2019
WASHER WHIRLPOOL MVWB765FW2
Upon arrival unit had locked rotor code. Cleared fault code and ran service test. Removed coins from underneath agitator. Tested ok
Near Bakersfield, CA 93306
James
Job Details:
07/29/2019
WASHER SPEEDQUEEN AWN43RSN115TW01
Replaced lid switch and start switch Tested ok
Near Bakersfield, CA 93313
James
Job Details:
07/29/2019
REFRIGERATOR WHIRLPOOL WRS588FIHW00
"Removed all fill lines from valves one by one to check flow, when unit was reassembled water was working properly"
Near Bakersfield, CA 93313
James
Job Details:
07/29/2019
WASHER MAYTAG MVWB766FW0
Replaced gearcase and control Tested ok
Near Bakersfield, CA 93311
James
Job Details:
07/29/2019
DRIYER WHIRLPOOL MGDC215EW2
Replaced worn pulley with dryer repair kit Tested ok
Near Bakersfield, CA 93311
James
Job Details:
07/29/2019
WASHER WHIRLPOOL WFW6620HC0
Removed debris from drain pump Tested ok
Near Bakersfield, CA 93311
James
Job Details:
07/29/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
Replaced disc motorTested ok
Near Bakersfield, CA 93311
James
Job Details:
07/29/2019
REFRIGERATOR GE PYE22PSKGSS
"Removed duct and modified, cleared frozen drain and tightened freezer handle.Tested ok"
Near Riverside, CA 92505
Kevin
Job Details:
07/29/2019
REFRIGERATOR MAYTAG MFW2055FRZ00
Freezer door not closing on left side which is causing no cool condition and frost to build up in freezer. I tested door slides and found failed slides not allowing door to close. Ordering parts. ; ordrng 1 WPW10397635 (slide) and 1 WPW10397636 (slide)
Near Bakersfield, CA 93309
James
Job Details:
07/29/2019
DISHWASHER GE GDF570SGJ0CC
Replaced main board and door switch Tested ok
Near Bakersfield, CA 93313
James
Job Details:
07/29/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0
Heater pulling 3.9 amps during operation which is normal. Unit has no jet dry. Advised customer importance of using drying agent.
Near Riverside, CA 92508
Kevin
Job Details:
07/29/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02
Ice maker arm extension broke off during normal ice production and got stuck in auger and broke. Unit needs new arm extension. Without extension ice bucket will overflow. Ordering part. ; ordrng 1 W11215550 (extension)
Near Bakersfield, CA 93313
James
Job Details:
07/29/2019
REFRIGERATOR FRIGIDAIRE FFSS2614QP
Adjusted cube size Tested ok
Near Frazier Park, CA 93222
James
Job Details:
07/29/2019
COOK TOP BOSCH HE18054U/02
Replaced glass top sent to customer by manufacture. Tested unit Tested ok
Near Pine Mountain Club, CA 93222
James
Job Details:
07/29/2019
DRYER AMANA NGD4655EW2
"Disassembled unit and checked drum supports and idler all are good, “thumping” noise is seam on drum weld and is normal.Tested ok"
Near Bakersfield, CA 93313
James
Job Details:
07/29/2019
WASHER ROPER RTW4516FW2
"Found cold water fill screen plugged. Removed screen,cleared and reinstalled. Calibrated unit and retested Tested ok"
Near Bakersfield, CA 93313
James
Job Details:
07/29/2019
REFRIGERATOR FRIGIDAIRE FFHB2750TS6
"Unit has ice around ice fan, cleared ice from fan. Left hand door very low not allowing mullion to close, added spacers to lower hinge.Tested ok"
Near Bakersfield, CA 93312
James
Job Details:
07/29/2019
WASHER MAYTAG MVWB850YW1
Near Bakersfield, CA 93314
James
Job Details:
07/29/2019
MW OVEN COMBO WHIRLPOOL WOC75EC0HS00
Replaced UI and left customer wi- fi 800 number for set upTested ok
Near Bakersfield, CA 93308
James
Job Details:
07/29/2019
WASHER WHIRLPOOL WTW7300DW1
Rotor bolt backed out causing rotor to rub on stator. Tightened rotor bolt and retested Tested ok
Near Fresno, CA 93720
Jonathan
Job Details:
07/29/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00
Found icemer cycles but valve stays open needs ICEMAKER ; ordrng 1 W10715709 (icemaker)
Near Bakersfield, CA 93309
James
Job Details:
07/29/2019
REFRIGERATOR KITCHEN AID KRFC300ESS03
Reformed freezer gasket and leveled unit
Near Palmdale, CA 93552
Jonathan
Job Details:
07/29/2019
WASHER MAYTAG MVWB835DW
Found defective control board and defective touch console; ordrng 1 W10861510 (console)
Near Los Angeles, CA 90077
Isidore
Job Details:
07/29/2019
WASHER WHIRLPOOL WFW9351YW00
"Removed old drum and basket, belt and bellows. Installed new bellows basket belt and shocks. Test for leaks and codes, ok at this time washer working as designed."
Near Los Angeles, CA 90049
Isidore
Job Details:
07/29/2019
REFIRGERATOR WHIRLPOOL ED5FVGXSS03
"Found return air frozen, customer well defrost and call back if additional service needed"
Near Los Angeles, CA 90272
Isidore
Job Details:
07/29/2019
DISHWASHER KITCHENAID KUDE20FBSS0
Removed and installed new upper rack adjusters Working as designed
Near Calabasas, CA 91302
Isidore
Job Details:
07/29/2019
MICROWAVE KITCHENAID KBMC140HSS0
"Removed microwave outer door glass, inner panel and old door springs, installed new door spring, reinstalled inner door panel and out door glass. Test microwave door and microwave operation working as designed, at this time."
Near Palmdale, CA 93551
Jonathan
Job Details:
07/29/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01
Found defective motor and ice container; ordrng 1 W10822606 (motor) and 1 WPW10347093 (ice container)
Near Fresno, CA 93703
Irvin
Job Details:
07/29/2019
DRYER WHIRLPOOL NED4655EW1
"Unit is not operating checked the power for the unit found improper power. The breaker are weak, tripped the breaker the unit is FULLY OPERATIONAL. CX INSTRUCT HAVE ELECTRICIAN CHECK THE OUTLET."
Near Pinon Hills, CA 92372
Jonathan
Job Details:
07/29/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TE
Fund defective fan.; ordrng 1 242077702 (motor)
Near Palmdale, CA 93550
Jonathan
Job Details:
07/29/2019
WASHER MAYTAG MVWX655DW1
Found broken lid and fault code of lid lock or ding lid; ordrng 1 W11117421 (lid)
Near Fresno, CA 93704
Irvin
Job Details:
07/29/2019
OVEN WHIRLPOOL WFE320M0EB2
"Cx is getting an F9 error code. The code is mid wired in the home. Checked the outlet found the power and cord are incorrect. Power from wallN-L2-10.3v, N-L1120v, L1–L2 39.8vThe power is incorrect. Cx need electrician. DONE."
Near Fresno, CA 93723
Irvin
Job Details:
07/29/2019
DISHWASHER WHIRLPOOL WDF330PAHS3
"Removed power. Removed sump, wires. Installed replacement components. Powered unit test for operation, passed. All functions running. DONE."
Near Palmdale, CA 93551
Jonathan
Job Details:
07/29/2019
RANGE KITCHENAID KGCC506RBL05
Found defective spark module and harness; ordrng 1 WP4456905 (harns-wire) and 1 WPW10110491 (module-spk)
Near Fresno, CA 93706
Irvin
Job Details:
07/29/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
Cx says unit is not cooling. The only lights on are in the freezer that interface does not have any display at all remove power plug refrigerator into another outlet same result replaced main control board plugged in unit B unit came on display lights compressor fan everything is running allow 24 hours for unit to cool
Near Westlake Village, CA 91361
Hector Zuleta
Job Details:
07/29/2019
WASHER WHIRLPOOL WTW4955HW0
Customer cancel the call at the door.
Near Bakersfield, CA 93308
Joe
Job Details:
07/29/2019
DRYER MAYTAG MGDC465HW0
Unit is not powering on. On inspection found timer is not allowing power to flow. Ordering timer.; ordrng 1 WPW10185992 (timer)
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details:
07/29/2019
OVEN KITCHENAID KODE500ESS01
Near Oxnard, CA 93030
Hector Zuleta
Job Details:
07/29/2019
DRYER WHIRLPOOL MGDB765FW0
Near Bakersfield, CA 93314
Jim
Job Details:
07/29/2019
VENT HOOD WHIRLPOOL WVW75UC0DS2
Broken fan blade; ordrng 1 W10738514 (fan motor)
Near Santa Maria, CA 93458
George
Job Details:
07/29/2019
DRYER MAYTAG MGDC400VW0
Found dryer not getting hot found thermal fuse, replaced thermal
Near Bakersfield, CA 93312
Jim
Job Details:
07/29/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00
The water will not dispense and there is no sound out of the user interface. Placed a sensor in freezer.
Near Morro Bay, CA 93442
George
Job Details:
07/29/2019
REFRIGERATOR KITCHENAID KRFC300ESS01
Installed part tested check out ok complete. No dents or dings cause by tech.
Near San Luis Obispo, CA 93401
George
Job Details:
07/29/2019
WASHER MAYTAG MVWB765FC2
Installed part tested check out ok complete. No dents or dings cause by tech.
Near Pismo Beach, CA 93449
George
Job Details:
07/29/2019
DISHWASHER WHIRLPOOL WDF520PADM7
Installed parts tested check out ok complete. No dents or dings cause by tech.
Near Bakersfield, CA 93312
Jim
Job Details:
07/29/2019
WASHER SPEEDQUEEN AWNE92SP
Need a drain pump and clip; ordrng 1 201566P (PUMP) and 1 210202 (CLIP)
Near Oxnard, CA 93033
Jesus
Job Details:
07/29/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ00
Customer states that the unit is making a grinding noise. Checked in unit and found a diffuser making noise. Also customer states that the unit it’s getting too cold in the refrigerator. ; ordrng 1 W11164593 (diffuser)