Near Rosamond, CA 93560
Patrick
Job Details: 11/29/2018
WASHER WHIRLPOOL WTW4815EW1 Needs to return tomorrow to finish job. Need special tool.
Near Santa Clarita, CA 91321
Michael
Job Details: 11/29/2018
REFIRGERATOR WHIRLPOOL WRB322DMBM00 Cx stayed that freezer compartment was building up with frost. Tech found food packaging in between freezer door seal and cabinet liner. Removed obstruction and seal is sealing nicely along cabinet face. Light frost was melted and removed. Unit ops are normal. Job complete
Near Rosamond, CA 93560
Patrick
Job Details: 11/29/2018
DISHWASHER KITCHEN AID KDTE104ESS Found the unit having dispenser issues. The door is popped off and will not go back on. Needs new dispenser.; ordrng 1 W10861000 (detergent dispenser)
Near Los Angeles, CA 91325
Michael
Job Details: 11/29/2018
MICROWAVE KITCHENAID KOCE500ESS05 Cx states lower oven door does not close properly. The cx states the person they bought the unit from also sent a retro fit kit and the cx does not understand what parts are for. Tech noticed lower oven door does not align fully when door is in closed position. Tech found Phillips screw loose and tightened hardware which closed the door gap slightly. Tech finds no issue with door gap and calling to document with tech line. SR# 7723161472
Near Mojave, CA 93501
Patrick
Job Details: 11/29/2018
WASHER MAYTAG MVWB835DW3 Where drain hose connects to back of washer. The plastic piece is cracked too. Didn’t notice. Need to replace ; ordrng 1 W11246418 (HOSE)
Near Los Angeles, CA 91307
Michael
Job Details: 11/29/2018
DRYER WHIRLPOOL WGD4900XW1 Cx states sounds like something is stuck in vent.Tech removed vent and found stuck pen in blower wheel vent. Removed obstruction and unit no longer makes noise and ops as intended. Job complete
Near Arvin, CA 93203
Patrick
Job Details: 11/29/2018
REFIRGERATOR KITCHEN AID WRV986FDEM00 Found the unit having ice issues top and bottom. Bottom ice maker in off position. Turned on and it harvested fine. As for top ice maker the fan and thermistors checked good. Switch and optics working as well. Motor lost position error for ice maker. Tried harvest on top ice maker and motor would not turn needs new ice maker. Also found the heater for fill tube not sticking anymore needs new one ; ordrng 1 W10760808 (heater) and 1 WPW10764668 (ice maker)
Near Los Angeles, CA 91344
Michael
Job Details: 11/29/2018
OVEN KITCHENAID KEBS109BSP00 "Cx states unit has lost power, accepts service fee. Tech removed unit from wall. Unit has no power to UI or interior lights.Tech removed top panel and tested thermal fuse, thermal fuse is open. Used thermal fuse from truck stock W10545255 Labor quoted. Used truck stock thermal fuse and unit now operates as intended. Unit operates as intended job complete; used 1 W10545255 (FUSE ASSEMBLY) from stock"
Near Bakersfield, CA 93301
Mitch
Job Details: 11/29/2018
WASHER MAYTAG MVWB850YW0 Upon arrival customer stated unit would like a jet taking off in spin cycle. Tested unit and found unit has bad bearing. Ordering bearing ; ordrng 1 W10435302 (bearing)
Near Riverside, CA 92509
Kevin
Job Details: 11/29/2018
RANGE AMANA AGR4230BAW3 "When I arrived the ignitor was not pulling enough amps to ignite. I removed and replaced ignitor. Ran CO2 test with whirlpool provided CO2 meter. The results are 643 at 465 degrees. Called safety team to document. Sr#7722786223 ; used 1 12400035 (IGNITER,OVEN) from stock"
Near Bakersfield, CA 93308
Mitch
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Upon arrival customer already had door delivered to him. I removed and replaced door. After installing new door customer is not happy with the play in hinge causing door to not open or close properly unit new door is bad. Customer is wanting new ordered and is going to try and call whirlpool to see about replacement. Ordering new door. ; ordrng 1 LW10912366 (REF DOOR )
Near Riverside, CA 92501
Kevin
Job Details: 11/29/2018
DRYER MAYTAG MGDB755DW3 Unit making noise during operation. I removed front panel and found that the drum bearing had come loose and was not rubbing on front seal properly causing unit to have noise. I reattached drum bearing and tested drum position. All tests and sounds normal.
Near Bakersfield, CA 93308
Mitch
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL WRX988SIBE00 Upon arrival customer unit was supposed to be defrosted so I am able to access and open freezer. I tried to open freezer I was unable to open freezer door due to freezer door ice over at both brackets not allowing freezer. Per techline last visit if i am not able to access freezer due to ice customer has to defrost unit to make unit accessible.
Near Perris, CA 92570
Kevin
Job Details: 11/29/2018
DRYER MAYTAG MGDX655DW2 Push to start switch had fallen off into console causing customer not to be able to start unit. I removed and replaced push to start switch. Tested unit. All tests good.
Near Lost Hills, CA 93249
Mitch
Job Details: 11/29/2018
WASHER MAYTAG MVWB765FW1 Upon arrival customers unit was in the middle of the front yard I am not able to test unit due to unit being in the middle of front yard not hooked up to water or power customer is needing to be rescheduled.
Near Bakersfield, CA 93314
Mitch
Job Details: 11/29/2018
WASHER WHIRLPOOL MHW8200FC Customer stated that he will not be home and his wife is leaving that he wants to reschedule his appointment.
Near Nuevo, CA 92567
Kevin
Job Details: 11/29/2018
DISHWASHER MAYTAG MDB8959SFZ4 Found that the right and left side tracks have broken off and allowed top rack to drop down. Unit needs new tracks. Removed and replaced tracks. Tested unit. All tests good.
Near Santa Clarita, CA 91321
Kenneth
Job Details: 11/29/2018
DISHWASHER WHIRLPOOL WDT750SAHZ0 Found soap dispenser door not closing properly. Found metal spring not properly installed. Popped off door and reinstalled door properly. And tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on to around unit caused by technician. If problem continues order customer new soap dispenser.
Near Los Angeles, CA 91436
Kenneth
Job Details: 11/29/2018
DRYER WHIRLPOOL WGD4815EW2 Customer concerned about smell. Checked unit and found everything to check good. Found no lint burning or wires burning or melting. Unit is venting properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91311
Michael
Job Details: 11/29/2018
ICEMAKER KITCHENAID KUIC18PNXS3 "Turned unit on, poured water in cabinet and drain pump removed water.Tested water. Alive and found valve will hum but no flow. Ordering smart valve pn WPW10340983; ordrng 1 WPW10340983 (valve)"
Near Los Angeles, CA 91436
Kenneth
Job Details: 11/29/2018
RANGE HOOD JENN-AIR JXW8736DS00 Installed control button control board and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Santa Clarita, CA 91354
Michael
Job Details: 11/29/2018
RANGE WHIRLPOOL WFG515S0ES1 Front burners do not have prompt ignition.Spoke with Dave and confirmed updated style heads are needed. DS ordered two burner heads.
Near Bakersfield, CA 93314
Jim
Job Details: 11/29/2018
MICROWAVE KITCHENAID KOCE500ESS06 Installed fuse. Unit tested ok now
Near Bakersfield, CA 93311
Jim
Job Details: 11/29/2018
DISHWASHER WHIRLPOOL GU2300XTVT1 Replaced heater and thermal fuse. Unit tested ok
Near Perris, CA 92571
Kevin
Job Details: 11/29/2018
WASHER MAYTAG MVWB955FC1 Fabric softener dispenser broke and fell into unit while spinning and damaged dispenser and bezel. Unit will need fabric softener dispenser and bezel. Ordering parts. ; ordrng 1 W10749753 (dispenser) and 1 W10749759 (bezel)
Near Bakersfield, CA 93312
Jim
Job Details: 11/29/2018
OVEN KITCHENAID KFGD500ESS04 Replaced gas parts. Center burner needs to be cleaned but everything else test ok
Near Bakersfield, CA 93312
Jim
Job Details: 11/29/2018
DOUBLE OVEN KITCHEN AID KODE300ESS03 Replaced glass door
Near Los Angeles, CA 91607
Kenneth
Job Details: 11/29/2018
REFRIGERATOR KITCHENAID KFIS29BBMS00 Found unit with a double fill on ice maker. Ordering control boards per service pointer. Found ice forming on the back of fridge wall. Ordering new air tower and adapter and seal kit. Ordering new reservoir. Water line has leak at water valve. ordrng 1 W10619962 (heater) and 1 W10846168 (air-tower) and 1 W10864518 (adapter) and 1 W10878993 (cntrl-elec) and 1 W11168758 (RESERVOIR )
Near Ventura, CA 93003
Jesus
Job Details: 11/29/2018
WASHER WHIRLPOOL WFW95HEDC0 Customer states that the unit is not functioning. Check unit and replaced door lock. Ran diagnostics and passed. Ran ran a normal cycle and unit is working. Unit is now working as designed
Near Agoura Hills, CA 91301
Kenneth
Job Details: 11/29/2018
REFRIGERATOR KITCHENAID KBSN608ESS01 Pulled data loggers and checked temps. Found freezer temps ranging from 0 to –20 at the coldest points. Giving an average temp of around -8 degrees. And fridge temps with max temps at 64-41 degrees. With a fridge average of 49 degrees. Found unit cooling properly in freezer but not fridge. Ordering damper. Control panel and thermistor. ordrng 1 W10798007 (contrl-box) and 1 WP2188820 (thermistor) and 1 WP2221296 (air-baffle)
Near Ventura, CA 93003
Jesus
Job Details: 11/29/2018
DRYER MAYTAG MEDX655DW1 Customer states that the start button not working. Checked unit and found the button pressed too hard into the panel. Pulled button out lock it back in place without taking the panel. Tested unit on time dry cycle.Advised customer that it doesn’t need to be pressed hard to turn unit on. Unit is working as designed.
Near Los Angeles, CA 91436
Kenneth
Job Details: 11/29/2018
RANGE JENN-AIR JGS8850ADS Found unit with a F1-8 error code due to unit having bad control panel. Unit is cooking control panel every time unit goes through a bake due to hinges being worn out. And inner door is dented upwards from the hinges causing play in the door. Need inner door and hinges but inner door is discontinued. Door seal needs replacement due to it being hard and not pliable. Not allowing door to seal properly. Customer has autho covering trip. Quoted customer for labor and parts. Customer needs to talk to home warranty first and will give us a call on next step. Unit will never be fully fixed without the inner door ; ordrng 1 74003642 (INNER DOOR) and 2 74011142 (hinge- ove)s and 1 WP74005739 (panl-cntrl) and 1 WPW10162384 (gaskt-door)
Near Camarillo, CA 93012
Jesus
Job Details: 11/29/2018
DISHWASHER WHIRLPOOL WDF520PADB7 Customer states that the rack most forward when it’s full and hits the door. Check unit and found the wheels not leveling up to the door. Remove wheels and install new. Unit is working as designed
Near Camarillo, CA 93012
Jesus
Job Details: 11/29/2018
FREEZER KITCHENAID KRMF706ESS00 Customer states that the freezer is icing up. Check unit and found ice on the left side of the freezer door. Remove door and clear all the ice and found that the upper drawer was not engage properly in the track on the left side. Removed drawer clear out all the ice and assembled unit. After assembling door found the left side of gasket not sealing. Heated gasket to conformed to unit. Unit is working as design.
Near Thousand Oaks, CA 91320
Jesus
Job Details: 11/29/2018
DISHWASHER KITCHENAID KDTM354DSS5 Customer states that unit door is hitting. Checked unit and adjusted lower feet. Unit door keeps on hitting on the right side. Ordering parts. Unplug the unit disconnected the water hose. Transfered all parts and wiring and over to the new tub. Reinstalled positive and wiring ran diagnostics and passed. Unit is working as designed.
Near Los Angeles, CA 91401
Kenneth
Job Details: 11/29/2018
REFRIGERATOR KITCHENAID KBSD608ESS00 Freezer door warped not allowing unit to seal properly. Ordering new door. Ordering new control panel and thermistor due to temps not holding. Customer will wedge door shut to allow freezer to seal properly. Ordering new parts; ordrng 1 W10798005 (contrl-box) and 1 W10800793 (dor-fip us) and 1 W10800798 (door-skin) and 1 WP2221296 (air-baffle) and 1 WP2317844 (cover)
Near Oxnard, CA 93033
Jesus
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Customer states that the unit is working properly. Checked unit and is making nice and dispensing water. Customer states that the unit was not cooling a while back. As of now the unit is working as designed.
Near Oxnard, CA 93033
Jesus
Job Details: 11/29/2018
WASHER WHIRLPOOL WTW7040DW1 Customer states that the unit is not working and giving out an error code. Check unit and found error code F3-E1. Remote panel UA and install new panel and calibrated unit. Ran diagnostics and passed. Unit is working as designedF2-E1F3-E1
Near Bakersfield, CA 93314
Jim
Job Details: 11/29/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Temperature in the freezer and refrigerator are higher than recommended. Ice fan is moving too slowly; ordrng 1 W10832994 (compressor) and 1 W10846539 (evaporator fan blade) and 1 W10864519 (adapter) and 1 W11116006 (evaporator)
Near Oxnard, CA 93030
Jesus
Job Details: 11/29/2018
WASHER MAYTAG MVWC565FW1 Customer states that unit is not draining. Ran diagnostics and found the pump not draining. Removed pump and installed new pump. Ran diagnostics and passed. Unit is working as design.
Near Bakersfield, CA 93312
Jim
Job Details: 11/29/2018
WASHER MAYTAG MHWE450WW01 Drain pump is the source of the leak. Crack in the housing; needs 1 280187 (pump-water)
Near Delhi, CA 95315
James Ramsey
Job Details: 11/29/2018
WASHER WHIRLPOOL MVWC565SW1 Found unit to have f8e1 error code. Unit wasn’t get any hot or cold water to unit. Informed cx they need to have a plumber look at their plumbing
Near Merced, CA 95340
James Ramsey
Job Details: 11/29/2018
WASHER AMANA NTW4516FW1 Unit had multiple lid lock codes. Replaced lid lock. Unit working properly
Near Bakersfield, CA 93312
Jim
Job Details: 11/29/2018
DRYER WHIRLPOOL WED8540FW0 Heating element stays on up to the moment of shut down. There is no cool down time; needs 1 280148 (cutoff-tml) and 1 W10875487 (cntrl-elec)
Near Merced, CA 95340
James Ramsey
Job Details: 11/29/2018
WASHER AMANA NTW4516FW2 Unit had lid lock codes. Replaced lid lock. Unit working properly
Near Bakersfield, CA 93312
Jim
Job Details: 11/29/2018
RANGE WHIRLPOOL KCGS956ESS02 Part was defective; ordrng 1 W10722087 (cooktop)
Near Friant, CA 93626
James Ramsey
Job Details: 11/29/2018
REFRIGERATOR KITCHENAID KSSC48QMS01 Replaced control. Unit working properly
Near Delhi, CA 95315
James Ramsey
Job Details: 11/29/2018
DRYER WHIRLPOOL MEDC465HW0 Checked voltage at outlet. Only getting 120vac to l2. Found dryer to have a dead power leg. Informed cx they need to call an electrician
Near Pismo Beach, CA 93449
James
Job Details: 11/29/2018
DISHWASHER KITCHEN AID KDTE704DSS1 "Replace parts and tested unit. Unit functioning as intended at this time. No dents, dings, or blemishes on or around unit caused by tech."
Near Lompoc, CA 93436
James
Job Details: 11/29/2018
REFIRGERATOR WHIRLPOOL MSF25D4MDM01 Customer unit not cooling. Full defrost. Upon inspection found evidence of rat or mice infestation. Inspection stopped and customer informed that further inspection and repairs cannot happen until infestation is dealt with.
Near Atwater, CA 95301
James Ramsey
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Found unit to not be cooling in with compartment. Ohmed compressor. Out of spec. Unit needs compressor ; ordrng 1 8201675 (compressor) and 2 WPW10143759 (dryer)s
Near Frazier Park, CA 93225
James
Job Details: 11/29/2018
REFRIGERATOR KITCHENAID KSSC48FTS02 Replaced listed part Tested ok
Near Bakersfield, CA 93311
James
Job Details: 11/29/2018
RANGE - GAS GENERAL ELECTRIC PGB911SEJ3SS Replaced handle assembly Tested ok
Near Bakersfield, CA 93311
James
Job Details: 11/29/2018
COOKTOP KITCHENAID KCGS550ESS01 Adjusted left front burner and properly installed remaining caps Tested ok
Near Raymond, CA 93653
James Ramsey
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL WSR57R18DM00 Replaced part. Unit wasn’t getting frost pattern. Possible leak in system. Unit needs compressor and evap; ordrng 1 W10769822 (compressor) and 1 W1085821
Near Bakersfield, CA 93309
James
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Installed listed part and cycled ice maker Tested ok
Near Santa Maria, CA 93455
James
Job Details: 11/29/2018
MICROWAVE WHIRLPOOL WOC75EC7HS00 Replaced door and unit is functioning as intended. New name badge was damaged on receiving. Reordering to drop off with customer. ; ordrng 1 W11178521 (NAME BADGE )
Near Los Angeles, CA 90272
Isidore
Job Details: 11/29/2018
WASHER WHIRLPOOL WFW94HEXW2 "Removed old bellows and installed new bellows, test for leaks ok, test washer operation ok at this time."
Near Lompoc, CA 93436
James
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL WRT311SFYW01 Found unit freezing things in refrigerator compartment. Last trip adjusted thermostat bulb. Issue still happening. Ordering new thermostat assembly via service pointer. ; ordrng 1 WPW10584888 (thermostat)
Near Los Angeles, CA 90272
Isidore
Job Details: 11/29/2018
DISHWASHER KITCHENAID KUDE70FXWH5 Found door gasket having some damage remove and installed new door seal test for leaks before and after seal replacement no leaks found but evidence showing damage is present.
Near Pismo Beach, CA 93449
James
Job Details: 11/29/2018
WASHER WHIRLPOOL WFW95HEDC0 Unit has mildew in bellows. Cleaned wrap holes and explained proper care for bellows. Customer would like new bellows installed. Quoted for service parts and labor; ordrng 1 WPW10340443 (bellow)
Near Los Banos, CA 93635
Irvin
Job Details: 11/29/2018
DISHWASHER FRIGIDAIRE FFBD2408NB10C "Latch issues. Unit will not operate and start. The latch spring missing. Replaced latch, test good unit operating."
Near Lompoc, CA 93436
James
Job Details: 11/29/2018
WASHER MAYTAG MVWC565FW1 Found unit with stuck silinoid in hot water valve. Ordering new valve. Also found main control intermittently unresponsive. Sloppy control knob. Ordering new. Will return 8-12; ordrng 1 W11038689 (valve) and 1 W11162438 (CONTROL ELECT)
Near Los Banos, CA 93635
Irvin
Job Details: 11/29/2018
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "The door will not fully open. Opens @45 degree only. Found both hinges are hitting the frame. The frame is bowed out. Was able to adjust the frame properly door opens and closes now fully. Ran the calibration, passed. All ops normal."
Near Lompoc, CA 93436
James
Job Details: 11/29/2018
REFIRGERATOR WHIRLPOOL WRF560SEYM01 Fund unit with clogged drain valve in freezer causing ice buildup. Ice blocked evap fan from operation. Also found freezer lightswitch not working. Ordering new parts. Will return 10-16; ordrng 1 12002646 (light switch) and 1 W10854533 (valve) and 1 WP2163777 (blade-fan) and 1 WPW10464673 (motor-evap)
Near Frazier Park, CA 93225
James
Job Details: 11/29/2018
REFIRGERATOR WHIRLPOOL GI5SVAXVL01 Spoke with customer by phone she indicated she cannot be in the mornings I rescheduled her for Saturday
Near Los Banos, CA 93635
Irvin
Job Details: 11/29/2018
FREEZER WHIRLPOOL WRF767SDEM DISPATCH ERROR
Near Los Banos, CA 93635
Irvin
Job Details: 11/29/2018
WASHER MAYTAG MVWC565FW1 "CX INSTRUCT ON FEATURES AND HOW THEY OPERATE. DEMONSTRATED OPERATION, PASSED. ALL OPS NORMAL. CX UNDERSTANDS UNIT AND OPERATIONS."
Near Los Banos, CA 93635
Irvin
Job Details: 11/29/2018
WASHER MAYTAG MVWC565FW0 "Replaced components. Powered unit and calibrated, passed. All ops normal."
Near Los Banos, CA 93635
Irvin
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL KBFC42FTS08 Leaks water. The water line elbow cracked and leaking. Replaced elbow with hose and fitting. ; used 1 WP4373559 (FITTING 5/16 TO 1/4") from stock
Near Bakersfield, CA 93311
James
Job Details: 11/29/2018
REFRIGERATOR GE CYE22TSHDSS Fresh food fan needed per tech line Unplugged existing fan to allow freezer to function ; need 1 WR60X29099 (FAN)
Near Bakersfield, CA 93309
James
Job Details: 11/29/2018
RANGE FRIGIDAIRE FGMC2765PBG "Door will not open and customer does not have enough time for me to pull unit out. I will return unneeded parts; ordrng 1 5304440827 (push button,door blk) and 1 5304474854 (door assembly) and 1 5304485407 (lever)"
Near Dos Palos, CA 93620
Irvin
Job Details: 11/29/2018
DRYER WHIRLPOOL WGD7000DW3 Unit has a tattered drive belt. Replaced belt from dryer kit. All ops normal. Drum slipping while running. ; used 1 4392065 (DRYER REPAIR KIT) from stock
Near Madera, CA 93637
Irvin
Job Details: 11/29/2018
DRYER MAYTAG MEDB835DW3 The dryer 8s noisy. Found the unit has a worn roller. Installed repair kit. All sounds normal.
Near Madera, CA 93638
Irvin
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Replaced all components. All ops normal.
Near Los Banos, CA 93635
Irvin
Job Details: 11/29/2018
REFIRGERATOR FRIGIDAIRE LFSS2612TE0 "Fresh food door lower came clicks when open closing door. The FREZER door scrapes on the upper hinge when opening. Fresh food hinge moves when door is open/closing. The FREZER upper hinge seems pressed down; ordrng 1 240327207 (bracket,upper hinge) and 1 242015302 (bearing-hinge(ref)) and 1 242034601 (bracket-lower hing)"
Near Thousand Oaks, CA 91362
Hector Zuleta
Job Details: 11/29/2018
DISHWASHER IKEA IUD8500BX0 Dishwasher leaking through bottom corners of the door. Replaced door gasket. Ran a diagnostic test. Tested ok.
Near Los Banos, CA 93635
Irvin
Job Details: 11/29/2018
DRYER MAYTAG MED3000BW0 Door hinge failing scrapes when closing open door. Replacing components; ordrng 4 WPW10208398 (cap)s and 1 WPW10208415 (door hinge) and 1 WPW10208419 (plate)
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Upon arrival customer insisted in have the same issues about condensation and products getting freezing up in the left hand side of the fresh food compartment. I checked the unit and I don’t noticed any condensation or frozen food. I advised to the customer to rearrange the food in a way that place the products with hi water content away from the damper and to don’t block the the thermistor. Contacted tech line and we ran a diagnostic on test #3 (Evaporator fan motor and damper test) both of then are working fine, also check temperatures. Tech line suggested to to use sealer-gum (212643) in between the damper and the divider wall in case the damper is leaking. SR#7723167944. Also suggested to the customer to increase the fresh food compartment temperature from 37deg to 40deg and allow 24 hours to adjust, customer completely refuse to do this. I contacted too the Trade partners to explain what happens and to get a file number. SR#7722776805."
Near Atascadero, CA 93422
George
Job Details: 11/29/2018
REFRIGERATOR FRIGIDAIRE FFTR1814TWO Found refrigerator freezer over freezing around seal area found a gap inner cavity of freezer compartment and refrigerator liner spoke to Romney Frigidaire tech support will like pictures for further review file number 82073058
Near Paso Robles, CA 93446
George
Job Details: 11/29/2018
REFRIGERATOR KITCHENAID KRSC503EBS01 Installed parts tested check out ok complete no dents or dings cause by tech.
Near Paso Robles, CA 93446
George
Job Details: 11/29/2018
WASHER MAYTAG MHW5500FW1 Found washer with error f8e3 Possibility too much soap ran thrue diagnostic clear out soap retested check out ok no more error customer instruct using too much soap unit checking ok complete no dents or dings cause by tech .
Near Pismo Beach, CA 93449
George
Job Details: 11/29/2018
REFRIGERATOR KITCHENAID KRMF706ESSO1 Found refrigerator copper pipe touching bottom base of refrigerator were created some rust on bottom pan reposition copper pipe clean area put some flashing to cover rust residue put some putty around copper pipe tested check out ok complete no dents or dings cause by tech.
Near Oxnard, CA 93036
Hector Zuleta
Job Details: 11/29/2018
WASHER WHIRLPOOL WTW5000DW0 Replaced drain pump. Tested ok. Also found broken wash plate and worn out drive hub.; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate)
Near Arcadia, CA 91006
Francisco
Job Details: 11/29/2018
DISHWASHER WHIRLPOOL WDT970SAHV0 "Checked unit found spring came out of dispenser. Removed and replaced part listed, tested ops unit now working as intended."
Near Monrovia, CA 91016
Francisco
Job Details: 11/29/2018
REFIRGERATOR WHIRLPOOL WRS973CIOM00 "Checked unit found solid ice build up on ffc evap. Used steam gun to clear ice, then removed and replaced parts listed. Installed thermistor to make full contact with suction line. Asked cx to monitor unit and report any issues."
Near Moorpark, CA 93021
Hector Zuleta
Job Details: 11/29/2018
OVEN WHIRLPOOL WEG730H0DS0 Intermittent problem were both Bake/Broil electrodes are not sparking; ordrng 1 W10833885 (sensor) and 1 W10860916 (module-spk) and 2 W11198972 (HARNESS )s and 1 WPW10324262 (igntr-oven) and 1 WPW10333842 (igntr-oven)
Near Monrovia, CA 91016
Francisco
Job Details: 11/29/2018
M/W OTR KITCHENAID KMHS120ESS2 "Checked unit found loose screws on interlocks, tightened screws unit now working properly."
Near Westlake Village, CA 91361
Hector Zuleta
Job Details: 11/29/2018
DISHWASHER KITCHENAID KDTE334GPS0 Broken RH side upper rack rail. Ordered both rails (RH/LH) by Service Pointer W11296667 (Upper rack rail separation). S-code #”S22916”.; ordrng 1 W11259785 (LH UPPER RACK RAIL) and 1 W11259786 (RH UPPER RACK RAIL)
Near Thousand Oaks, CA 91362
Hector Zuleta
Job Details: 11/29/2018
REFIRGERATOR WHIRLPOOL MSD2572VEW01 "Refrigerator not cooling. Checked unit and found worn out cold control (Thermostat); ordrng 1 W11088945 (thermostat)"
Near Pasadena, CA 91105
Francisco
Job Details: 11/29/2018
REFRIGERATOR JENN-AIR JUD24FRERS00 "Cx stated unit was making loud noise, only thing I found was rear left leg not touching the floor when I removed unit from underneath cabinet. Adjusted legs with a level. Asked cx to monitor the unit as it could have been a panel vibrating because of that leg. Spoke to tech line they agreed with diagnosis. Sr#7723168025 ED"
Near Santa Maria, CA 93458
George
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Found refrigerator not cooling or running put into diagnostics check for fans ok Compressor not kicking on need to replace inverter box ok to order box ; ordrng 1 WPW10154805 (invrtr-box)
Near Paso Robles, CA 93446
George
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL WRF767SDEMO1 Found refrigerator completely off lights ok ran thrue diagnostics fan kicking on no compressor function ok to replace inverter box; ordrng 1 2209324 (inverter box)
Near Monterey Park, CA 91754
Francisco
Job Details: 11/29/2018
REFRIGERATOR KITCHENAID KRSC503EBS01 "Checked unit found water leaking from dispenser area. Found temp in FC at 0 degrees.Performed a harvest then fill cycle on unit to make sure water is not leaking from ice maker, which is not the case. Ice production it’s good. Ice bin is full but ice is clumping therefore warm air is leaking into ice bin. Contacted tech line they advised to change separator. Ordering part Sr#7723161329 Andrew; ordrng 1 W11130210 (door-ice)"
Near Monterey Park, CA 91754
Francisco
Job Details: 11/29/2018
DISHWASHER WHIRLPOOL WDF520PADM Checked unit and found damaged door stop and track bent out of shape a bit not allowing stopper to clip on correctly. Ordering parts to complete Friday.; ordrng 1 WP3385089 (track) and 1 WPW10082861 (stop)
Near Bakersfield, CA 93308
Dane
Job Details: 11/29/2018
DRYER ROPER RGD4516FW Upon arrival the door catch had fallen between th doors. Removed and replaced-catch nd tested unit. Unit functions normal now
Near Pasadena, CA 91104
Francisco
Job Details: 11/29/2018
REFRIGERATOR KITCHENAID KRMF706EBS01 "Found FC temp at 3 degrees, conducted a series of test with tech line. He advised me to replace ice box fan and adapter to check frost issue on FC. Sr#7723166451; ordrng 1 W10646867 (vent) and 1 W10846539 (evaporator fan blade) and 1 W11126056 (adapter)"
Near Olive Drive area, CA 93308
Dane
Job Details: 11/29/2018
ICEMAKER KITCHENAID KUID308ESS1 Upon arrival unit was not making ice. Pressures not reading correct. Evacuated charge back into town to unit and recharged. Troubleshot all previous welds and everything holding. Pressure correct unit making ice
Near Bakersfield, CA 93309
Dane
Job Details: 11/29/2018
DISHWASHER BOSCH SHE3ARF6UC Customer was a no-show
Near Bakersfield, CA 93313
Dane
Job Details: 11/29/2018
UPRIGHT / CHEST FRIGIDAIRE LFFH17F3QW Removed and replaced defrost timer and tested unit. Unit functions normal now