Near Bakersfield, CA 93312
Jim
Job Details:
01/06/2020
WASHER MAYTAG MHW8200FW0
No fault codes stored. Leveled and locked the legs. Adjusted the soap volume. If problem continues will need the board; rqstng P&A on 1 W11201292 (cntrl-elec)
Near Visalia, CA 93291
Enrique
Job Details:
01/06/2020
WASHER MAYTAG MVWB835DW0
"Inspected Maytag washer . Customer concerns , is not draining all the water out . In diagnostics found 3 error codes f0e3-overload , f0e5-off balance load and f9e2-water ring detected pump drive system error . Service pointer w10741976 to order and install nylon washer over the pressure sensor on control board . Also need drain pump .; ordrng 1 W10739332 (washer) and 1 WPW10581874 (pump-water)"
Near Visalia, CA 93292
Enrique
Job Details:
01/06/2020
RANGE KITCHENAID KVWB600DBS
"Inspected kitchenaid range hood . Customer concerns , blower fan made humming noise and stopped working . Shorted blower fan and capacitor . 2 JOOOOOB ????? . First time I work on this type of range hood . ; ordrng 1 W11106377 (blower-fan) and 1 W11245979 (capacitor)"
Near Santa Maria, CA 93458
George
Job Details:
01/06/2020
DRYER AMANA NGD4655EW2
Found dryer tub warp and bad pulley wheel ok to order parts.; ordrng 1 3397590 (sub 349241t) and 1 W10899578 (drum)
Near Santa Clarita, CA 91355
Raymond
Job Details:
01/06/2020
OVEN WHIRLPOOL WOD51EC0HS01
"Replaced controls, thermostat, console, Blake element and tested unit lower oven still not heating. Senior tech to return and call techlien to verify issue"
Near Los Angeles, CA 91411
Andrew
Job Details:
01/06/2020
REFRIGERATOR KITCHENAID KRFC704FPS03
Unit will dispense water and other times it will not dispense water. Ordering water valve kit per service pointer; ordrng 1 W10786952 (valve)
Near Los Angeles, CA 91042
Leon
Job Details:
01/06/2020
WASHER WHIRLPOOL WTW7000DW3
Cx states unit is making grinding noise during the cycle.; ordrng 1 W10752283 (washplate) and 1 W10811956 (drum assy) and 1 W10909670 (nut-spaner)
Near Fresno, CA 93720
Timothy
Job Details:
01/06/2020
WASHER WHIRLPOOL WTW5000DW2
"Customer states the unit is clicking and clanking more than usual. Checked for faults and ran a service test. Unit has no faults stored. The valve assembly is leaking. The unit will need gearcase, belt and splutch asb; W11210459 (VALVE ASB.) and 4 WPW10687506 (FOOT)s"
Near Adelanto, CA 92301
Darren
Job Details:
01/06/2020
WASHER WHIRLPOOL WTW5000DW2
"Found unit power on but without function. 119 volts to washer, no indicator light, ordered control ; ordrng 1 W11116590 (cntrl-elec)"
Near Los Angeles, CA 91344
Rich
Job Details:
01/06/2020
COOKTOP WHIRLPOOL WCE55US4HB
Flawed glass finish. Reroute for part.; ordrng 1 W11260701 (cooktop)
Near Arroyo Grande, CA 93420
George
Job Details:
01/06/2020
WASHER MAYTAG MVWC416FW
Found washer with bad valve ok to order.; ordrng 1 W11210461 (valve)
Near Los Angeles, CA 91326
Randy
Job Details:
01/06/2020
MICROWAVE KITCHENAID KEMS378SSS05
Removed and replaced thrmst and magnetron. Won’t heat error code ; ordrng 1 W10217711 (inverter)
Near Lemoore, CA 93245
Alejandro
Job Details:
01/06/2020
REFRIGERATOR WHIRLPOOL WRT106TFDW01
"Found the unit not cooling normal,order timer defrost adaptive 4388931, thermostat W10839843 and harness wire W11213872; ordrng 1 4388931 (timer,defrost adapt) and 1 W10839843 (thermostat) and 1 W11213872 (harns-wire)"
Near Arroyo Grande, CA 93420
George
Job Details:
01/06/2020
RANGE WHIRLPOOL WFC310S0ES3
Found range display control not functioning properly ok to order part.; ordrng 1 W11122536 (cntrl-elec)
Near Santa Clarita, CA 91387
Michael
Job Details:
01/06/2020
DRYER WHIRLPOOL WGD8000DW0
Cx states it takes a really long time to dry clothing.Started timed dry and unit is tumbling and tech heard click of gas valve opening. Lint screen is flashing on console when first power up.Verified proper flow from vent. Gas coils are short cycling. Removed console and wires got snagged on main control and ripped the plugs off user interface consoL. Removed all drum and installed new gas coils 279834. Need to return Monday ; ordrng 1 W11133029 (CONSOLE UI)
Near Fresno, CA 93726
Timothy
Job Details:
01/06/2020
REFRIGERATOR WHIRLPOOL WRS555SIHV00
The unit has frosted up again the unit is testing similarly as before. The last time when I spoke with WPTS they felt because after I checked the board connections and retested and it checked ok then that the issue was a loose connection. After resetting the unit the defrost thermistor checked ok and the heater was able to turn on. I will replace the control this time.; rqstng P&A on 1 W11212392 (cntrl-elec)
Near Fillmore, CA 93015
Aaron
Job Details:
01/06/2020
SXS 25' WHIRLPOOL WRS325SDHZ02
"Unit needs a new drain line and extension, ordered parts ; ordrng 1 WP2304888 (fitting) and 1 WPW10153550 (extension)"
Near Los Angeles, CA 90077
Isidore
Job Details:
01/06/2020
WASHER WHIRLPOOL WTW8500DC5
"Found console W11095624 has no display, control board W11095624 has no power going to user interface, parts ordered; rqstng P&A on 1 W11095624 (console)"
Near Los Angeles, CA 91326
Randy
Job Details:
01/06/2020
VENTHOODS WHIRLPOOL UXT5536AAS3
Upon opening box found Part is broken. Needs reordering psp part. Cx okayed. ; ordrng 1 WPW10291577 (motor-fan)
Near Paso Robles, CA 93446
Tom
Job Details:
01/06/2020
REFIRGERATOR KITCHENAID KRFC704FSS00
"Upon arrival, customer states that Water Dispense is intermittently functional, IM not producing ice. Visual inspection shows IM stuck in a Break Position. During visual inspection of Evap Cover, unit lost power and restarted. Entering diagnostics, temperatures in both sections higher than target temp, all fans functional, all thermistors functional. Unit is activating different components while in diagnostics, components not commanded to activate. Order Control Board. IM stuck in rotation. Needs parts; 1 W10908391 (icemaker) and 1 W11333076 (CNTRL-ELEC)"
Near Los Angeles, CA 91316
Isidore
Job Details:
01/06/2020
REFRIGERATOR KITCHENAID KRSC503ESS00
Found wiring at bottom of freezer door LW10728959 damage. Icemaker not working in test mode ice bin shows in when removed. With wiring damage control WPW10743957 maybe not getting proper signal test bin switch ok at switch. Parts ordered; ordrng 1 LW10728959 (dor-fip) and 1 WPW10743957 (cntrl-elec)
Near Clovis, CA 93611
Timothy
Job Details:
01/06/2020
RANGE WHIRLPOOL WOS72EC7HS01
The UI is dimly lit. The customer states sometimes it is on sometimes off. Unit needs a new UI.; rqstng P&A on 1 W11352628 (UI)
Near Beverly Hills, CA 90210
Isidore
Job Details:
01/06/2020
ICEMAKER KITCHENAID KUIX535HPS00
Found filter not installed , pre user guide filter needs to be installed for ice maker to work ; schdld next appmnt for 1/8 WED !
Near Clovis, CA 93619
Timothy
Job Details:
01/06/2020
WASHER WHIRLPOOL WFW5620HW0
Checked for fault codes and ran a service test. 0-2(over-suds)0-5(off balance load). Ran a service cycle and it terminated itself without moving the basket. Tried again. ACU just clicks no basket movement. Ran a manual spin test and got the same results. Checked motor and found the results fluctuate but are in the range of acceptable values per the tech manual. Need:1 W11322903 (cntrl-elec)
Near Valencia, CA 91381
Raymond
Job Details:
01/06/2020
DRYER MAYTAG MGDB855DC4
Used paint touch up white to touch up chipped parts. Instructed cx to let air dry for 24 hours before use.Unit functions as designed.
Near Oxnard, CA 93030
Hector Zuleta
Job Details:
01/06/2020
RANGE WHIRLPOOL WFG530S0ES0
Need to speak w/ office for info.
Near San Fernando, CA 91340
Raymond
Job Details:
01/06/2020
RANGE KITCHENAID KFGG500EBS2
Upon arrival cx states burner heads flame are low. Found all burners not igniting properly. Found burner caps and heads not allowing gas flow properly. Needs burner caps and heads.; ordrng 1 WPW10183374 (cap-burner) and 1 WPW10515453 (burnr-head) and 2 WPW10515454 (burnr-head)s and 2 WPW10515455 (burnr-head)s
Near Los Angeles, CA 90042
Leon
Job Details:
01/06/2020
DRYER WHIRLPOOL WGD9200SQ0
After running diagnostic check, find that unit is not functioning after pressing start button.; ordrng 1 W10739618 (user interface kit)
Near Los Angeles, CA 91042
Raymond
Job Details:
01/06/2020
RESIDENTIAL REFR KITCHEN AID KRMF706ESS01
Upon arrival cx states unit temps in RC are not cold enough. Found unit had a short defrost cycle. Unit passed all tests in test 4. Needs controls.; rqstng P&A on 1 W11330971 (CONTROL) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)
Near , CA 91351
Michael
Job Details:
01/06/2020
WASHER MAYTAG MHW6630HC0
Cx states unit still leaks after use. Tech removed top lid and ran diagnostics No faults stored. Ran auto service test and inspected during entire cycle and tech finds no evidence of leakage inside or under unit. Cannot recreate leak.Possibly defecting mold on dispenser housing.Ordering new dispenser housing W11316600. Return 1/6/2020 8-12 requested.
Near Santa Clarita, CA 91390
Michael
Job Details:
01/06/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Cx states unit has large block of ice built up on RC evap.Unit will need to be defrosted to service, will return 1/2/2020 .
Near Los Angeles, CA 91040
Leon
Job Details:
01/06/2020
MICROWAVE WHIRLPOOL WMH75021HZ2
"After running diagnostic check, find that light on bottom side of unit is not working.; ordrng 1 8206232A (lamp 40 watt) and 1 W10210871 (holder,lamp)"
Near Nipomo, CA 93444
George
Job Details:
01/06/2020
FREEZER KITCHENAID KBFN506EBS01
Found refrigerator not with full frost pattern need to replace compressor and evaporator. Ok to order.; ordrng 1 W10832994 (compressor) and 1 W10915406 (evaporator)
Near Nipomo, CA 93444
George
Job Details:
01/06/2020
REFRIGERATOR WHIRLPOOL WRF540CWBB00
Found refrigerator ice maker feeder line disconnected, remove hose that feeds ice maker has a crack inside liner creating ball of ice causing line to burst from connector. Cx to contact us if wanting repair completed.
Near Los Angeles, CA 91604
Leon
Job Details:
01/06/2020
DRYER MAYTAG MED3500FW1
Cx states unit is not drying well; ordrng 1 280148 (cutoff-tml) and 1 W10875486 (cntrl-elec) and 1 W10909685 (fuse-thrml) and 1 WP3387747 (element) and 1 WP8557403 (thrmst-fix) and 1 WPW10298258 (harns-wire)
Near Modesto, CA 95355
Lance
Job Details:
01/06/2020
WASHER MAYTAG MHW5630HW0
"Fixed- customer states unit filling by itself when not in use. Indicating a valve valve system. Replaced both cold and hot valves, ran and tested No leaks. Ran cycle and checked ok, unit now fully operational."
Near Riverbank, CA 95367
Lance
Job Details:
01/06/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
"Fixed-replaced water valve, icemaker, and control board. Cycled and tested ok, please allow 24-36hrs for ice production ."
Near Yucaipa, CA 92399
Rod
Job Details:
01/06/2020
DRYER MAYTAG MGDX655DW2
No heat at all Confirmed: ignitor had broken Replaced ignitor with truck stock; used 1 279311 (IGNITOR KIT & BRACKE) from stock
Near Moreno Valley, CA 92557
Rod
Job Details:
01/06/2020
WASHER MAYTAG MVWC565FW
Stopped spinning and then shut down.Confirmed Motor and cap issues- reinserted connectors, Unit working As designed, op returned after recalibration. Job complete.
Near San Bernardino, CA 92410
Rod
Job Details:
01/06/2020
RESIDENTIAL REFR WHIRLPOOL WRT311FZDW01
No coolingConfirmed Warm temps in fridge and freezer Roach infestations. Un healthy environment for tech to repair product compressor burnt out due to faulty start device shorted by the above.
Near Pasadena, CA 91101
Stephen
Job Details:
01/06/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
"Won’t start, trips GFCI. Found wire connections in DW junction box outside of wire nuts( grounding out ). Corrected wire connections. Fills, washes, drains, rinses, and dries properly. Complete."
Near Montebello, CA 90640
Stephen
Job Details:
01/06/2020
RANGE - GAS WHIRLPOOL WFG320M0BW2
"Ran diagnostics. All burners are lighting properly. Surface switches are working properly. Instructed about if burners or switches get wet, they will keep sparking. Wall outlet not grounded. Advised customer to call electrician. No anti-tip bracket installed. Advised customer to call back Lowe’s. Complete."
Near Baldwin Park, CA 91706
Stephen
Job Details:
01/06/2020
REFRIGERATOR WHIRLPOOL WRS322FDAM04
Reinstalled bail arm into ice maker switch. Replaced ice container. Dispensing crushed and cubed ice properly. Unit is cooling properly at this time. Complete.
Near Hanford, CA 93230
Enrique
Job Details:
01/06/2020
WASHER MAYTAG MVWB865GC0
"Inspected Maytag washer . Customer concerns , leaking underneath . I found water was leaking from drain hose . Installed new hose , tightened the clamp . All functions tested normal . No leaks ."
Near Visalia, CA 93277
Enrique
Job Details:
01/06/2020
WASHER WHIRLPOOL WTW4816FW2
Washer making grinding noise . Installed new gearcase and splotch assembly . Retested it . All functions tested normal . No leaks . Job complete.
Near Visalia, CA 93292
Enrique
Job Details:
01/06/2020
MICROWAVE KITCHENAID KMBS104ESS03
"Inspected kitchenaid built in microwave . Customer concerns , when the door is open is on an angle of 30 degrees . I found no damaged parts . All functions tested normal . Door open/close normal ."
Near Porterville, CA 93257
Erick
Job Details:
01/06/2020
DRYER ELECTRIC MAYTAG MVWC300BW
Installed new parts on unit. Re-tested it and it passed all test with no failures. Job complete
Near San Bernardino, CA 92407
Rod
Job Details:
01/06/2020
WASHER MAYTAG MVWC565FW1
"12/20/19 19:45: RO there 12/20 FRI, 19:34 to 19:41, Machine will not turn..............no powerConfirmed Machine control has voltage but no led diagnostic lightOrdering machine control; ordrng 1 W11162438 (cntrl-elec)Returned to replace defective board assembly and recalibrate no issues at this time."
Near San Bernardino, CA 92411
Rod
Job Details:
01/06/2020
DRYER AMANA NGD4655EW2
Won’t dry clothesConfirmed Exhaust is restricted or completely plugged. Needs to clear exhaust Inside wall
Near Los Angeles, CA 91345
Rich
Job Details:
01/06/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV01
"Reset main control. Ran diagnostics , passed. Operating as designed."
Near Los Angeles, CA 91344
Andrew
Job Details:
01/06/2020
DISHWASHER KITCHENAID KDTE334GPS0
Customer stated door gasket kit falling off. Checked unit and I need it not level and push back leaning forward. This is causing upper silverware rack to hit gasket and pull gasket out. Leveled unit reinstalled gasket tested unit several times and it is working fine gasket is staying in place.
Near Madera, CA 93636
Kenneth
Job Details:
01/06/2020
WASHER MAYTAG MHW5630HC0
I dtalled clamp and latch. Tested unit. Unit is now working properly. Customer approves function at this time.
Near Los Angeles, CA 91344
Andrew
Job Details:
01/06/2020
WASHER WHIRLPOOL WFW75HEFW0
Customer stated unit was not draining and will have a full code. Ran unit through diagnostics and found F314 code. F314 code is a water level pressure switch fault code. Clear pressure switch hose and then removed replaced pressure switch. Tested unit and unit functions properly job complete
Near Los Angeles, CA 91343
Andrew
Job Details:
01/06/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
Customer stated that Unit is freezing up in freezer. Checked back wall and found frost on the evaporator panel and evaporator. Put unit in standard eight hour defrost. Cx speaking w/ manufacture for options.
Near Los Angeles, CA 91401
Andrew
Job Details:
01/06/2020
RANGE - ELECTRIC KITCHEN AID KSGG700ESS1
Found door not aligning properly. Removed and replaced right door hinge. Tested door and it closes properly now. Job complete.
Near Baldwin Park, CA 91706
Stephen
Job Details:
01/06/2020
WASHER MAYTAG MVWX655DW1
" Ran diagnostics. Has f7e6 error code. Gear case leaking oil on splutch, belt, shifter, weak capacitor, worn basket hub. Needs parts: 1 W10528947 (BASKET HUB) and 1 W10721967 (CAM ) and 1 W10752187 (SCREW) and 1 W10913953 (ACTUATOR) and 1 W11035751 (GEAR CASE) and 1 W11395618 (CAPACITOR ) and 1 WPW10006384 (BELT)"
Near Los Angeles, CA 91401
Andrew
Job Details:
01/06/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
"Cx stated unit making noise. Ran diagnostics and tested evap fan, condenser fan and compressor. Tested baffle motor. Checked all components of unit and Could not duplicate noise. Cx stated they noise was similar to baffle door opening and closing but much louder. Unit is working as intended at this time. Cx stated he wants unit replaced and will contact Best Buy and his attorney. Advised Cx that replacement of unit is between him and the manufacturer and retail store. Advised Cx to contact WPL customer care."
Near West Covina, CA 91790
Stephen
Job Details:
01/06/2020
REFRIGERATOR WHIRLPOOL MZD2766GE
Customer schdled Monday ; schdld next appmnt for 12/30 MON !
Near Los Angeles, CA 91342
Raymond
Job Details:
01/06/2020
DRYER MAYTAG MGDC465HW0
"Upon arrival cx states unit is making a thumping sound when in use, found a small metal piece stuck between drum and bulkhead. Removed and tested unit functions as designed. "
Near Santa Clarita, CA 91390
Michael
Job Details:
01/06/2020
REFRIGERATOR KITCHENAID KBSD608ESS01
Cx states they had a water leak into the garage. Killed water suppY and repair was made. After water was turned back on the unit no longer provides water from dispenser or ice.Removed lower toe panel and removed water supply line from filter head. Brass ball valve is located 4” away from filter head. Removed water line and opened valve and have no water pressure to unit. Showed cx issue. Unit ops are normal and water valve hums when pad is pressed. All ops are normal job complete
Near Visalia, CA 93292
Enrique
Job Details:
01/06/2020
WASHER MAYTAG MVWC415EW1
Inspected Maytag washer . Customer concerns . Washer not working . Found shorted motor and burned motor harness .; ordrng 1 W10694685 (harns-wire) and 1 W10832724 (drive motor) and 1 W11395618 (CAPACITOR )
Near Moorpark, CA 93021
Aaron
Job Details:
01/06/2020
OVEN WHIRLPOOL WFG540H0AH1
"Checked the unit complaint unit doesn’t ignite consistent checked electrode and burner , reset the ground tested ops at 400 degrees unit reignited first spark all the time. Cx to contact us if wanting further repairs"
Near Leona Valley, CA 93551
Jonathan
Job Details:
01/06/2020
WASHER WHIRLPOOL MLG2000AWW
Found defective belt; ordrng 1 12001788 (drive belt kit)
Near Madera, CA 93637
Kenneth
Job Details:
01/06/2020
WASHER MAYTAG MVWB835DW4
Gearcase has a knock in it. Loose gears internally. Ordering new gearcase. Reacheduled customer for thursday 1-2-20; ordrng 1 W10811956 (Gearcase)
Near San Bernardino, CA 92410
Rod
Job Details:
01/06/2020
WASHER MAYTAG MVWB835DW4
Lost power to control and pump defective. Displayed and pump sounds like impeller separated from shaft; ordrng 1 W10876600 (drain pump)
Near Acton, CA 93510
Jonathan
Job Details:
01/06/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01
Found defective harness and fan. Ice block in fridges.; schdld next appmnt for 12/27 FRI 8-12
Near Exeter, CA 93221
Erick
Job Details:
01/06/2020
WASHER MAYTAG MVWB835DW
"Found u it with f7 e5 erro indcsring clutch failure, accessed gearcase and found stripped rotor,gearcase. Clutch not engaging all the way causing failure. All 3 parts will need to be replaced; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10915701 (rotor)"
Near Exeter, CA 93221
Erick
Job Details:
01/06/2020
WASHER WHIRLPOOL WFW560CHW0
Cycled unit and found unit leaking through Belo causing unit to leak. Unit will need new Bello; ordrng 1 W11314648 (bellow)
Near Los Angeles, CA 91326
Randy
Job Details:
01/06/2020
REFRIGERATOR KITCHENAID KBFN402ESS01
Removed and replaced modules. Now ok lights come on as designed. Job complete.
Near Ventura, CA 93003
Hector Zuleta
Job Details:
01/06/2020
RANGE WHIRLPOOL KSDB900ESS3
"Console comes without the Bezel-Knob, there are glued to the console. Ordered Bezels (W10814133), and rescheduled.; ordrng 1 W10814133 (bezel-knob)"
Near Fresno, CA 93726
Timothy
Job Details:
01/06/2020
WASHER WHIRLPOOL WTW5000DW3
Customer feels the unit is out of balance. He says at the end of the cycle the thing shakes like crazy. Ran a service test and checked for faults. Unit has no stored fault codes and has passed the service test. Ran the unit in a manual spin test. Unit seems to be balanced. Job complete.
Near Fresno, CA 93727
Timothy
Job Details:
01/06/2020
DRYER MAYTAG MEDC465HW0
"Inspected unit and found the LH support wheel was squeezing. Removed parts , cleaned shaft and installed the dryer repair kit. Installed all parts of the dryer repair kit. Tested unit. Unit operating as designed."
Near Los Angeles, CA 90077
Isidore
Job Details:
01/06/2020
COMPACTOR KITCHENAID KUCC151LPA0
"Customer had emergency, states was not informed about today appointment , rescheduled ; schdld next appmnt for 12/31 TUE 9 am"
Near Bakersfield, CA 93306
Patrick
Job Details:
01/06/2020
DISHWASHER MAYTAG MDB4949SHZ0
Found the unit having issues with a noise and not cleaning. Needs a new motor ; ordrng 1 WPW10591570 (pump&motor)
Near Los Angeles, CA 90049
Isidore
Job Details:
01/06/2020
WASHER MAYTAG MHW8200FW0
Found bellows WPW10237499 damaged leaking; ordrng 1 WPW10237499 (bellow)
Near Clovis, CA 93612
Timothy
Job Details:
01/06/2020
REFRIGERATOR MAYTAG MFI2269DRM00
Customer states the call was “canceled by Maytag”
Near Los Angeles, CA 91342
Andrew
Job Details:
01/06/2020
MICOWAVE WHIRLPOOL WMH54521JZ0
"Cx stated unit was not heating. Checked unit and it doesn’t heat. Checked bake relay on board ok. Ordering mag, tco and diode. ; ordrng 1 W10598693 (thrmst-fix) and 1 W10754514 (magnetron) and 1 W11222648 (diode) and 1 W11383756 (CONTROL)"
Near Los Angeles, CA 91343
Michael
Job Details:
01/06/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01
Cx states units doors are not aligned Tech took quick pic of lower RC door saggingTook quick pic of door not sealing properly and took quick pic of a large amount of heavy glass jars Cx had placed in the door. Appears to be over weighted on lower hinge and is buckling units side panel. Cx is difficult to speak with she does not understand the issue that is causing the door to sag.Also found front legs only left side leg is down-took quick pics showing top of door is flush with cabinet and lower hinge sticks out from frame.Took a quick of gap still at top corner of RC door.Calling techline to document SR#7726670902Per tech line replace all hinges and spacers and then to elongate the holes of the hinges to move doors up.Ordering :Center hinge WP2254618Upper hinge plastic washer WP489467Lower hinge plastic washer WP487576Lower hinge WP2254473Return 12/20/19 8-12 requested 2 call count needed; ordrng 1 WP2254473 (hinge-door) and 1 WP2254618 (hinge-door)
Near Visalia, CA 93291
Erick
Job Details:
01/06/2020
REFRIGERATOR KITCHENAID KRMF706EBS01
Found unit with broken spring on title causing it to stick. Also found broken top freezer drawer. Both will need to be replaced; ordrng 1 W11109505 (spring) and 1 W11109510 (pad) and 1 W11125932 (trim) and 1 W11387053 (BIN )
Near Burbank, CA 91504
Leon
Job Details:
01/06/2020
WASHER WHIRLPOOL MHW5500FW0
After running diagnostic check, found error code F3E1. Replaced water pressure switch. Senior tech to verify issue and complete repair. Office to call Cx to schedule next appointment.
Near Burbank, CA 91504
Leon
Job Details:
01/06/2020
REFRIGERATOR KITCHENAID KFIS29PBMS02
Cx to call manufacturer for more info/service.
Near Glendale, CA 91208
Leon
Job Details:
01/06/2020
WASHER MAYTAG MVWB835DW0
After running diagnostic check found error codes F5E4F0E5F3E1F9E2. Ordering console and control board ; ordrng 1 W10861510 (console) and 1 W11100602 (cntrl-elec)
Near Madera, CA 93637
Kenneth
Job Details:
01/06/2020
WASHER WHIRLPOOL WTW4816FW2
Found unit with a long fill no fill. Found water valve trickling water in the unit. Ordering water valve. Rescheduled customer for thursday 12-19-19; ordrng 1 W11210459 (Valve)
Near Glendale, CA 91208
Leon
Job Details:
01/06/2020
FREEZER KITCHENAID KSSC42FKS00
Cx is aware office to reschedule with senior tech.
Near Oxnard, CA 93030
Joe
Job Details:
01/06/2020
WASHER MAYTAG MVWB835DW3
Will return Monday.; schdld next appmnt for 12/30 MON !
Near Paso Robles, CA 93446
Tom
Job Details:
01/06/2020
WASHER WHIRLPOOL WTW8240YW0
"Washer now making clicking noise during rotation, but not during manual rotation, sound coming from Stator and Rotor, Bearings good, no noise. Repositioned all components to Stator and Motor Assembly, no change. Visual inspection of drums shows no debris. Calling Techline.Techline - AndrewRecommends replacing Rotor, order Rotor.SR - 7726676107Rotor - (280146); ordrng 1 280146 (rotor)"
Near Glendale, CA 91206
Leon
Job Details:
01/06/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01
Replaced rail mulln and UI.After running diagnostic check , unit working properly as designed
Near La Cañada Flintridge, CA 91011
Leon
Job Details:
01/06/2020
WASHER WHIRLPOOL WFW9351YW00
After running diagnostic check find that unit has a bad drain pump. Will return upon arrival of part.
Near San Luis Obispo, CA 93401
George
Job Details:
01/06/2020
RANGE WHIRLPOOL GY397LXUQ04
Need to order touch pad ok .; ordrng 1 WPW10207930 (swtch-memb)
Near Modesto, CA 95358
Lance
Job Details:
01/06/2020
DRYER MAYTAG MEDC465HW0
"Needs work- Improper installation of power cord, found faulty terminal block as well as power cord failure. Need to re route with new terminal block, customer to provide new power cord.; ordrng 1 279393 (screw) and 1 WP3397659 (block-term)"
Near Glendale, CA 91208
Leon
Job Details:
01/06/2020
FREEZER KITCHENAID KSSC42FKS00
Cx complaint that unit is not working properly.Cx complaint that unit is not cooling.After running diagnostic check find ice buildup in freezer section.Quote Parts $130.00Labor $220.00S.C. $115.00Total $465.00Cx payed $245.00Cx will pay $220.00 after job is complete.; ordrng 1 8201589 (fan motor) and 1 WP2006750 (heater)
Near Manteca, CA 95337
Lance
Job Details:
01/06/2020
DISHWASHER WHIRLPOOL WDF330PAHS3
"Needs work- found dispenser door broken, and unable to latch to hold detergent. We will need to re schdle; ordrng 1 WPW10671905 (deterg disp asm)"
Near West Covina, CA 91790
Stephen
Job Details:
01/06/2020
DOUBLE WALL OVEN KITCHENAID KODE500ESS04
No display. Unable to put into diagnostics. All functions work except display. Needs control panel. Ordering Appliance manager just in case. 2 count job. Allow extra time.; ordrng 1 W11086141 (console) and 1 W11179310 (APPLIANCE MANAGER )
Near Oxnard, CA 93030
Hector Zuleta
Job Details:
01/06/2020
DRYER WHIRLPOOL MODEL
Samsung Dryer.
Near Victorville, CA 92392
Darren
Job Details:
01/06/2020
WASHER WHIRLPOOL WFW5090GW
"Replaced timer, “den” code is gone."
Near Bakersfield, CA 93306
Patrick
Job Details:
01/06/2020
WASHER MAYTAG MVWB835DW4
Found the unit having issues with washer lid coming apart. The plastic on left side hinge cracked. Removed and replaced lid. Tested unit. All ops checked good.
Near Bakersfield, CA 93306
Patrick
Job Details:
01/06/2020
WASHER MAYTAG MHW3505FW
Removed and replaced bellow. Tested unit. All ops checked good
Near Pomona, CA 91767
Stephen
Job Details:
01/06/2020
RANGE- GAS WHIRLPOOL WFG550S0HZ1
Replaced RF burner head. RF burner is not lighting. Reinstalled old burner head. New burner head defective; ordrng 1 W11234417 (ORIFICE HOLDER) and 2 WPW10515455 (BURNER HEAD)s
Near Arroyo Grande, CA 93420
George
Job Details:
01/06/2020
DRYER WHIRLPOOL WGD9400SW0
Found dryer not drying found bad thermalfuse replaced thermal retested check out ok complete. No dents or dings cause by tech.paid check 3225.; ordrng 1 WP3392519 (thermal fuse)
Near Pomona, CA 91768
Stephen
Job Details:
01/06/2020
WASHER MAYTAG MVWB980BG0
"Ran diagnostics. No error codes found. Found lid hinge springs weak, bleach dispenser holding water, top rusted. Needs new top, bleach bezel in order to replace lid hinge parts and bleach dispenser.Needs: 1 W10391564 (BEZEL) and 1 W10544328 (HINGE ARM) and 1 W10544329 (HINGE ARM) and 1 W10552508 (TOP) and 1 W10842964 (HINGE) and 1 W10842965 (HINGE) and 2 WPW10119519 (BEARING)s and 4 WPW10442074 (SCREW)s and 1 WPW10554110 (DISPENSER-BLEACH )"