Near Templeton, CA 93465
Tom
Job Details:
05/22/2019
REFRIGERATOR KITCHENAID KRFC704FSS00
"Ran unit in diagnostics, IM calls for water, valve activates, no water supplied to IM. Visual inspection of Fill Tube Heater, wire broken, no connectivity, Fill Tube Heater failure. Order replacement Fill Tube Heater.Fill Tube Heater - (W11230096); ordrng 1 W11230096 (TUBE-WATER)"
Near Montclair, CA 91763
Tyler
Job Details:
05/22/2019
WASHER WHIRLPOOL WTW7500GW0
"Customer stated that the unit will turn on then turn off and never go through a cycle. Checked for error codes, found only off balance load. Cycle tested and calibrated unit. Found unit runs through all cycles. Off balance load is why clothes were not spinning out. All works good at this time."
Near Pomona, CA 91767
Tyler
Job Details:
05/22/2019
RANGE WHIRLPOOL WFG320M0BS2
Customer stated that her carbon monoxide detector in her house went off. The fire department and gas company came and tested the house and red tagged the oven for high carbon monoxide levels on the cooktop burners. I was advised to document and Whirlpool would contact the customer. File number 7724906921.
Near Paso Robles, CA 93446
Tom
Job Details:
05/22/2019
DRYER MAYTAG MGDB765FW0
"Door does not close due to catch and strike failure. Door switch operational, gasket intact, door straight. Order Door Catch and Door Strike.Catch - (WP3389441)Strike - (W11366436); ordrng 1 W11366436 (STRIKE) and 1 WP3389441 (catch)"
Near Paso Robles, CA 93446
Tom
Job Details:
05/22/2019
WASHER GE GTW460ASJ4WW
"Entered diagnostics, found Error Codes 3, 6, 7, 8, 14,16, 18, 19, 26. Drain pump not rotating during manual activation, drain and pressure sensor issues. Order Control Board and Drain Pump.Control Board - (WH18X28174)Drain Pump - (WH23X27574)Note - Customer requests last call.; ordrng 1 WH18X28174 (WASHING MACHINE CONTROL BOARD) and 1 WH23X27574 (PUMP DRAIN)"
Near San Dimas, CA 91773
Tyler
Job Details:
05/22/2019
DRYER MAYTAG MEDB755DW2
Customer stated that unit still keeps shutting off in the middle of the cycle. Removed and replaced motor and blower wheel tested all works good at this time.
Near Paso Robles, CA 93446
Tom
Job Details:
05/22/2019
OVEN WHIRLPOOL KOSE500ESS02
"Customer states less than one year old, attained Model and Serial, SB Search shows purchase by Lowe’s. Customer who purchased unit not at location, could not get a copy of POP, spoke to main customer on phone and confirms less than one year old. Purchase date not confirmed, Found door locked and no power to display. Unlocked door, no continuity at main Thermal Fuse, order Thermal Fuse.Thermal Fuse - (WPW10545255)Customer states that no confirmation of appointment was made, not a permanent residence, need confirmation.; ordrng 1 WPW10545255 (fuse-thrml)"
Near Ontario, CA 91764
Tyler
Job Details:
05/22/2019
WASHER WHIRLPOOL WTW5000DW
Customer stated that the unit is not using enough water to wash the clothes and some loads are coming out still dry. Cycle tested unit and calibrated. Ran a load of towels and showed customer how to load the unit and how the wash cycles work. All works good at this time.
Near Paso Robles, CA 93446
Tom
Job Details:
05/22/2019
WASHER MAYTAG MVWB765FW0
"Ran diagnostics, no Error Codes. Unit makes excessive noise during transition, order Clutch. Found unit vibrating excessively, attempted to level, ran calibration cycle, no change, order suspension rods.Clutch - (W10754448)Suspension - (W11130359); ordrng 1 W10754448 (clutch) and 1 W11130359 (suspension)"
Near Paso Robles, CA 93446
Tom
Job Details:
05/22/2019
DISHWASHER KITCHENAID KDTM354DSS4
"Found unit not washing well, low pressure. Will return with sump and pump, order Rail Kit and drain pump. Service Pointer W11296667 for S Code - S22916. Confirm that this kit is for the Adjusters to be replaced.Rail Kit - (S22916)Drain Pump - (W10914557); ordrng 1 W10914557 (pump-drain)"
Near Templeton, CA 93465
Tom
Job Details:
05/22/2019
DRIYER ELECTROLUX EFDE317TIW
"Customer states that appointment was canceled, job complete."
Near Fresno, CA 93703
Timothy
Job Details:
05/22/2019
RANGE WHIRLPOOL WEG730H0DS0
Customer states the oven does not light consistently or keep temps and the cooktop does not. Checked cooktop and found the igniters were having grounding issues. Removed burner caps and cleaned ground connections. Tested cooktop and found the burners ignite properly. The oven did not ignite on the first attempt but lit on the second try. Unit came to temp but then had trouble re-igniting. The ground CKT needs to be restored with part replacement. Unit needs a new bake burner igniter and screws.; rqstng P&A on 2 3196385 (screw)s and 1 W10764654 (burnr-oven) and 2 WP489355 (screw)s and 1 WPW10324262 (igntr-oven)
Near Covina, CA 91722
Stephen
Job Details:
05/22/2019
REFIRGERATOR WHIRLPOOL WRF555SDHV01
Ran diagnostics- ok. Found FC light switch sticking open. Needs light switch. Adjusted FC door slides.; rqstng P&A on 1 WP12466115SP (light switch)
Near Paso Robles, CA 93446
Tom
Job Details:
05/22/2019
REFRIGERATOR FRIGIDAIRE FFSS2615TP0
"Found unit still having an open door warning. Door switching activating, used recording device to see door interaction with switch. Door does not activate switch, repositioned door, tested, check okay, job complete."
Near Arcadia, CA 91007
Stephen
Job Details:
05/22/2019
REFRIGERATOR KITCHENAID KBSN602ESS01
"Ran diagnostics- ok. Found top left RC LED, FC LEDs out. Needs LED power supply, 2 LEDs. ; ordrng 1 W10830288 (cntrl-elec) and 2 W10908166 (module)s"
Near La Puente, CA 91746
Stephen
Job Details:
05/22/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ01
"Ran diagnostics- ok. Freezing items in RC per customer.Found damper sticking open. Needs damper control, thermistor.; ordrng 1 WPW10224292 (harns-wire) and 1 WPW10594329 (control)"
Near Fresno, CA 93728
Timothy
Job Details:
05/22/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM00
Installed reservoir. Tested unit. Unit checks ok. No leaks noted.
Near Monrovia, CA 91016
Stephen
Job Details:
05/22/2019
DISHWASHER KITCHENAID KDFE454CSS1
"Ran diagnostics. Had 6-1, 6-3 error codes. Found low water charge. Wash motor is working properly . Replaced fill valve. Fills, washes, drains, rinses, and dries properly. complete."
Near San Gabriel, CA 91776
Stephen
Job Details:
05/22/2019
REFRIGERATOR WHIRLPOOL WRF99FIFM00
Replaced sensor.Leaking at right front corner. Advised customer to call back when unit is pulled out. Complete.
Near El Monte, CA 91731
Stephen
Job Details:
05/22/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00
Ran diagnostics. No error codes. Found filter head tubing leaking at fill valve John Guest fitting. Reinstalled tube into fitting. Water tested ok. Unit is cooling properly at this time. Complete.
Near El Monte, CA 91732
Stephen
Job Details:
05/22/2019
REFRIGERATOR WHIRLPOOL WRS973CIDM00
"Replaced RC evaporator thermistor with foil tape/zip tie, scroll fan/ foam assembly..ran diagnostics- ok. Unit is cooling properly at this time. Complete."
Near Highland, CA 92346
Rod
Job Details:
05/22/2019
WASHER WHIRLPOOL WTW5000DW1
Makes a lot of noise during agitation.Confirmed Wash plate splines worn out. Will need to break existing washplate to replace it. Ordering one washplate.
Near Colton, CA 92324
Rod
Job Details:
05/22/2019
FREEZER MAYTAG MFT2776DEM02
Revealed excessive fros build up in rails and top of evap. Defrosted and as designed op restored. Tightened handles. Door had been allowing ambient air into product freezer. No seal issues revealed.
Near Colton, CA 92324
Rod
Job Details:
05/22/2019
WASHER MAYTAG MVWC565FW0
"Makes when in agitation.No load test of components yielded no noises at all during testWith a substantial load of heaven Teri towels, again had the same results as above. Found coins lodged btwn basket and agitator base.Retrieved coin from agitator and basket without removing basket. Informed that any further retrieval of foreign objects would be charged to consumerAs designed op was not compromised.. no repairs necessary"
Near Rialto, CA 92376
Rod
Job Details:
05/22/2019
DRYER ELECTRIC MAYTAG MVWB835DW0
"When first turned on before anything starts to happen a strange noise is heard for about.Confirmed Inspection of motor assembly and clutch revealed leaking gearcase. Saturated motor and clutc components.Gearcase, clutch, rotor and stator necessary to repair properly."
Near Fontana, CA 92336
Rod
Job Details:
05/22/2019
REFRIGERATOR WHIRLPOOL WRS325SDHW01
Door seems to be opening further than consumer sets it forDoor cam allows for further opening if reaches a certain threshold of cam there is no adjustment for this. Manufacturing allows for door to be opened all the way so as no t to swing to closed position with consumer possibly still in the direction of travel.
Near Fontana, CA 92337
Rod
Job Details:
05/22/2019
REFRIGERATOR WHIRLPOOL WRS586FLDB00
"Returned to replace ordered parts and tested as designed No leaks no abnormalities5/18/19 14:20: RO there 5/18 SAT, 14:07 to 14:15, Water leaks and sprays from left front cornerConfirmed Icemaker and water fountain tubing worn through by door hinge/pivot assembly ordering both icemaker fill tube and fountain tube; ordrng 1 WPW10238091 (tube-water) and 1 WPW10386778 (tube-water)"
Near Highland, CA 92346
Rod
Job Details:
05/22/2019
OVEN WHIRLPOOL GMC275PDQ07
Oven control will not allow temp set to anything higher than 260Confirmed and found faulty display. Microwave does not operate at allDefective control at issue. Parts for control are no longer manufactured by whirlpool no availability.Paid tri/diag fee 115.00
Near San Bernardino, CA 92404
Rod
Job Details:
05/22/2019
WASHER MAYTAG MVWX655DW1
"cx stated there is a noise during spin cycle. I rthe unit through diagnostics and found only oversudsing was stored in machine control memory. Motor seems hotter than normal can’t touch it. Normal according to factory tech and noise seems normal"
Near Los Angeles, CA 91342
Raymond
Job Details:
05/22/2019
DRYER MAYTAG HYG3658AWW
"Upon arrival blower wheel backed off causing excessive noise. Secured blower wheel and tested, unit functions as designed."
Near Santa Clarita, CA 91321
Raymond
Job Details:
05/22/2019
REFRIGERATOR WHIRLPOOL KBFN502ESS01
"Upon arrival cx states unit door popping open and right side hinge making noise. Found cx closing left hand door on RC after right side door and mullion heater seating into place is forcing door opened. Instructed cx on proper use of French doors. Found hinges slipping, needs hinges.; ordrng 1 W10847927 (extension) and 1 W11173560 (bracket) and 1 W11218690 (hinge-door) and 1 W11298172 (extension) and 1 WP2004517 (spring) and 1 WP2266880 (bushing) and 1 WP2320509 (cam-door) and 1 WP8533980 (screw)"
Near Santa Clarita, CA 91321
Raymond
Job Details:
05/22/2019
COOKTOP WHIRLPOOL model
This is a commercial grade cooktop requiring 2 people. Could not access M\S. No work done to unit please cancel ticket. No monies due.
Near Los Angeles, CA 91042
Raymond
Job Details:
05/22/2019
OVEN JENN-AIR JMW2327WS00
Upon arrival unit had f1e0 and f1e1. Communication failure. Tested and found Unit needs controls. Quoted cx for control panel appliance manager and might need elements. Quote is half the price of new unit. Informed cx of loyalty retention program cx will reach out to jenn air for options.
Near Santa Clarita, CA 91354
Raymond
Job Details:
05/22/2019
REFRIGERATOR KITCHENAID KRFF707ESS01
Upon arrival unit had ice on bottom of RC liner under pantry drawer. Contacted Scott SR 7724909930 was informed to run 1/4 in tube through the frozen drain after defrosting. Needs hose.; ordrng 1 W11209890 (tube-water)
Near Los Angeles, CA 91352
Raymond
Job Details:
05/22/2019
WASHER WHIRLPOOL WTW5000DW1
"Upon arrival cx states unit not filling properly, unit also intermittently doesn’t drain. Tested and found unit operating as designed. Unit had off balance code. Cx loading unit improper. Instructed cx on proper use and care."
Near Castaic, CA 91384
Randy
Job Details:
05/22/2019
M/W OTR KITCHENAID KMHC319EBS3
Could not removed microwave from wall screw has but broken out of place and won’t unscrew need to break screw in order to remove unit in order to do repair. Attempted but was not successful. Need nut and screw. 8. 12. scheduled. Cx needs am. Need second helper. ; ordrng 1 W10821385 (hard-mount) and 1 W11122643 (NUT)
Near Los Angeles, CA 91607
Raymond
Job Details:
05/22/2019
DISHWASHER AMANA ADB1400AGB0
"Upon arrival cx stated unit is leaking. Found water valve leaking. Replaced valve and tested, unit functions as designed."
Near Los Angeles, CA 91411
Raymond
Job Details:
05/22/2019
REFRIGERATOR WHIRLPOOL WRS588FIHB00
Near Santa Clarita, CA 91387
Raymond
Job Details:
05/22/2019
DISHWASHER WHIRLPOOL WDF520PADM6
Near Los Angeles, CA 91356
Randy
Job Details:
05/22/2019
OVEN KITCHENAID KOST100ESS03
Removed and replaced control. Unit now working as designed.
Near Los Angeles, CA 91331
Randy
Job Details:
05/22/2019
WASHER MAYTAG MVWX655DW1
Removed and replaced gearcase drive pulley drive hub kit washplate and actuator. Unit now working as designed. Job completed.
Near Los Angeles, CA 91331
Randy
Job Details:
05/22/2019
RANGE FRIGIDAIRE FGGF3045RFC
Removed and replaced igniter ass x2 and screw and burners. Now working as designed.
Near Lancaster, CA 93536
Patrick
Job Details:
05/22/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05
"Ice container stuck. When is has been out customer notice bunch of ice build up in bucket. Sounds as if the valve leaked freezing the bucket. Needs valve,bucket, ice maker and fill tube ; ordrng 1 67006317 (tube-water) and 1 W11043013 (valve) and 1 W11185686 (ice-contnr)"
Near Ridgecrest, CA 93555
Patrick
Job Details:
05/22/2019
RANGE KITCHEN AID KSGG700ESS1
Found the panel has a dent.. Removed and replaced panel. Tested unit. All operations checked good
Near California City, CA 93505
Patrick
Job Details:
05/22/2019
DISHWASHER MAYTAG MDB4949SDZ0
Found the unit still leaking for the customer took a look and found the water supply dripping. Hose is bad. Instructed to change out. Not part of unit so we won’t replace. Shut the customers water off. Checked all other operations. All checked good. Leaks with dishwasher off.
Near Palmdale, CA 93550
Patrick
Job Details:
05/22/2019
RANGE WHIRLPOOL WFG320M0BS3
Removed and replaced manifold and holders. Tested unit. All operations checked good. No signs of gas leak
Near Lancaster, CA 93535
Patrick
Job Details:
05/22/2019
DISHWASHER WHIRLPOOL WDP370PAHB0
Not washing properly. The motor gets power and doesn’t turn on. Needs new motor ; ordrng 1 W11025157 (pump&motor)
Near Acton, CA 93510
Patrick
Job Details:
05/22/2019
REFRIGERATOR BO WHIRLPOOL WRF560SMYB
Removed and replaced tube. Tested unit. All operations checked good
Near Lancaster, CA 93536
Patrick
Job Details:
05/22/2019
DISHWASHER KITCHENAID KDTE204GPS0
Found the door popping open during the cycle. I’ve already changed tracks. Needs latch. I adjusted the strike. Removed and replaced latch. Tested unit. All operations normal
Near Acton, CA 93510
Patrick
Job Details:
05/22/2019
WASHER WHIRLPOOL MVWB765FW2
Removed and replaced drawer. Tested unit. All operations checked good
Near Lancaster, CA 93536
Patrick
Job Details:
05/22/2019
DRIYER MAYTAG MGDB765FW0
Found the unit no heat. Checked out and no glow from ignitor. Not power to it. Checked herbal fuse and it was bad. Removed and replaced. Tested unit. All ops checked good
Near Los Angeles, CA 91344
Michael
Job Details:
05/22/2019
DRIYER WHIRLPOOL WGD5620HW0
Near Tehachapi, CA 93561
Patrick
Job Details:
05/22/2019
DRYER MAYTAG MGDX655DW2
Removed and replaced the timer. Tested unit. All ops checked good
Near Los Angeles, CA 91042
Leon
Job Details:
05/22/2019
DRYER MAYTAG MGDX655DW2
After diagnostic check find that unit making a noise during spinning time.Blow wheel is bad need to replace.; ordrng 1 WP694089 (wheel)
Near Santa Clarita, CA 91351
Michael
Job Details:
05/22/2019
REFRIGERATOR KITCHENAID KRFF707ESS01
Removed all handles from unit.Moved unit out and killed power. Removed and replaced LED lighting board W10830288 and control board W10843055.Removed all interior shelves and drawers to access evap. Used steamer to remove large ice build up. 2X Labor requested.Removed and replaced damper WPW10248595 and fan with harness W11033168.Rebooted unit and all lights now op as designed. Unit is now cooling. Advised cx to wait 24 hours for operating temps. Unit ops as designed job complete
Near Los Angeles, CA 91326
Michael
Job Details:
05/22/2019
ICEMAKER JENN-AIR JIM158XYRS1
Removed power to unit.Turned off water valve. Removed lower front panel.Removed and replaced with new water valve W10897719Rebooted unit and turned on water. Unit does not leak. Unit is not cycling and cooling. Advised 24 hours for ice production. Job complete
Near Fontana, CA 92336
Kevin
Job Details:
05/22/2019
WASHER WHIRLPOOL WTW8500DC1
OEM failure. Unit leaking during cycle. Found leak at tub ring. Failed tub ring. Ordering tub ring. ; ordrng 1 W11161993 (ring-tub)
Near Santa Clarita, CA 91351
Michael
Job Details:
05/22/2019
REFIRGERATOR WHIRLPOOL WRS588FIHB00
Near Santa Clarita, CA 91350
Michael
Job Details:
05/22/2019
WASHER MAYTAG MVWC565FW1
Cx states unit makes loud clicking/grinding and takes too long to startTub spins freely by hand no bearing sounds.Tipped unit back and found pulley and all hardware is tight nothing out of place.Checked diagnostics and found no fault codes saved.Started auto service test and found actuator was not fully engaging splotch and causing noise. Removed and replaced shift actuator W10913953Ran unit through auto service again with cx present and issue is resolved. Cx is happy unit ops as designed job complete
Near Riverside, CA 92508
Kevin
Job Details:
05/22/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01
"OEM failure. Unit is turning off and on by itself, based on customers video of issue and description it appears to be a short in the DC circuit of the FC evaporator fan motor. Need to order FC fan motor and main control. ; rqstng P&A on 1 W10807590 (cntrl-elec) and 1 W11032800 (motor-evap)"
Near Los Angeles, CA 91436
Jose
Job Details:
05/22/2019
ICE MAKER KITCHEN AID KUIX305ESS1
"Door not closing missing door stop and pin order new one ; ordrng 1 2185712 (pin,hinge) and 1 F2WC9I1 (filter) and 1 W10486559 (stop-door)"
Near Riverside, CA 92509
Juan
Job Details:
05/22/2019
WASHER WHIRLPOOL WTW4816FW2
"Re order gear case ,the one received was defective re schedule call; ordrng 1 W11255272 (GEAR CASE)"
Near Burbank, CA 91504
Leon
Job Details:
05/22/2019
WASHER MAYTAG MVWB835DW4
Replaced the drain pump and control board.Unit working good
Near Riverside, CA 92501
Kevin
Job Details:
05/22/2019
WASHER WHIRLPOOL CAE2745FQ0
Customer stated unit was leaking when installed. I tested unit and found no leaks. I leveled cabinet just Incase water was hitting top of tub ring while filling. Tested unit 4x no leaks.
Near Los Angeles, CA 91605
Jose
Job Details:
05/22/2019
RESIDENTIAL REFR WHIRLPOOL WRS325FDAM04
LED out needs new ones order part reschedule ; ordrng 2 WPW10515057 (light)s and 2 WPW10515058 (light)s
Near Riverside, CA 92508
Kevin
Job Details:
05/22/2019
WASHER WHIRLPOOL WTW8040DW4
Customer stated the unit is stopping mid cycle. I tested unit and found that the rotor bolt had come loose causing false off balance load codes. I tightened rotor bolt to manufactures specs. Tested unit. All tests good.
Near Glendale, CA 91204
Jose
Job Details:
05/22/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00
Ice maker not cycling water pressure good order ice maker; ordrng 1 W10882923 (icemaker)
Near Oxnard, CA 93036
Joe
Job Details:
05/22/2019
RANGE WHIRLPOOL WFC150M0EB1
Unit has a fried terminal block that needs to be replaced. After replacing terminal block unit began to function as designed.
Near Ventura, CA 93003
Joe
Job Details:
05/22/2019
DRYER MAYTAG MGD5630HC0
Inspected unit found unit has broken gas burner assembly ordering assembly. ; ordrng 1 W11309727 (burner-gas)
Near Los Angeles, CA 91324
Joe
Job Details:
05/22/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01
Inspected unit found unit cooling but found evap iced over causing fan to hit frost caused by bad bi metal. Ordering harness. ; ordrng 1 W10614946 (harns-wire)
Near Los Angeles, CA 91606
Jose
Job Details:
05/22/2019
WASHER WHIRLPOOL WTW7000DW0
Replaced control panel unit acting up check ok complete call
Near Ventura, CA 93003
Joe
Job Details:
05/22/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00
Inspected unit found unit had broken glass ordering glass.; ordrng 1 WRB322DMBM00 (SHELF )
Near Bakersfield, CA 93308
Joe
Job Details:
05/22/2019
WASHER WHIRLPOOL WTW5000DW0
Unit would not spin basket at correct speed due to a bad actuator and capacitor. After replacing parts unit began to function as designed.
Near Los Angeles, CA 91607
Jose
Job Details:
05/22/2019
REFRIGERATOR KITCHENAID KRFC704FPS01
Drawer slider fell off reinstalled also door handle was lose and tightened complete call
Near Burbank, CA 91504
Joe
Job Details:
05/22/2019
RANGE KITCHENAID KSGG700ESS1
Unit is being dropped off at store]
Near Los Angeles, CA 91604
Jose
Job Details:
05/22/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
"Fan was not turning ice build up in freezer check for cavities and seal them, heated door seals for better seal complete call"
Near Bakersfield, CA 93314
Jim
Job Details:
05/22/2019
REFRIGERATOR THERMADOR T24UR820DS/01
80194Bad control board ; ordrng 1 12010993 (BOARD)
Near Bakersfield, CA 93312
Jim
Job Details:
05/22/2019
WASHER MAYTAG MVWX655DW0
Broken wire harness at the motor terminal; ordrng 1 W10844650 (harns-wire)
Near Bakersfield, CA 93314
Jim
Job Details:
05/22/2019
WASHER WHIRLPOOL MHW7100DC0
F3E1F5E2F3E2The fault codes are pressure switch related. The switch tested ok but the air dome was full of debris. Cleared the air dome and cleared the fault codes. Removed a small amount of debris from the drain pump. Ran unit for 4 fill and drain cycles and removed excessive soap
Near Bakersfield, CA 93314
Jim
Job Details:
05/22/2019
REFRIGERATOR MAYTAG MFI2568AEW
Replaced control board and touch pad
Near Malibu, CA 90265
Jesus
Job Details:
05/22/2019
WASHER WHIRLPOOL MLG2000AWW
Customer states that unit stops before rinsing. Checked unit and dianthus find any faults.Found the cold water faucet closed. Customer states that faucet was never touched. Prior visit unit was over suds and completing cycle. Unit is working as designed
Near Bakersfield, CA 93311
Jim
Job Details:
05/22/2019
DRYER MAYTAG MGDX655DW2
"Replaced fuse, timer, and switch; used 1 WP3392519 (THERMAL FUSE) from stock"
Near Bakersfield, CA 93307
Jim
Job Details:
05/22/2019
KITCHEN WHIRLPOOL WDT730PAHB0
Heater is drawing 6.6 amps with a peak of 7.1. During the heat dry the heater ran at 5.5 amps. I am not able to duplicate the issue.. I am not allowed to replace parts without verification of a failure. The customer may want to call customer service to see if they will pay for these two parts W11305308. BoardW10518394. HeaterBut there is no guarantee that it will resolve the issue.
Near Bakersfield, CA 93312
Jim
Job Details:
05/22/2019
REFRIGERATOR FRIGIDAIRE FFSS2614QE6A
"Start relay caught on fire. Installed new relay andtested amp draw. The starting amps were at 1.4 and running amps were at .9.; used 1 297259515 (CONTROLLER, START RELAY) from stock"
Near Camarillo, CA 93010
Jesus
Job Details:
05/22/2019
REFRIGERATOR KITCHENAID KSC23C8EYY02
"Checked unit and placed leak detector on fresh side evaporator lines. Found a leak coming from liner between RC and rear compartment, put some soapie water on evaporator. Found a small pin size hold on evaporator. Removed evaporator and continued with seal system. Replaced parts and pulled a vacuum. Unit is working as designed."
Near Westlake Village, CA 91361
Jesus
Job Details:
05/22/2019
DRYER AMANA NED4655EW1
"Customer states that unit is still not heating. Ran unit and placed thermocouple on exhaust vent. Pulled unit out and removed back cover. Checked and tested components. Removed and replaced heater and thermo cutoff. Assembled unit and tested. Unit is now working as design. ; used 1 279816 (THERMAL CUT OFF HI), and 1 279838 (ELEMENT) from stock"
Near Agoura Hills, CA 91301
Jesus
Job Details:
05/22/2019
REFRIGERATOR KITCHENAID KRFF707ESS01
"Removed RC,FC drawers and exposed evaporators. Ran unit test 4 and could not find leak by using blue light and leak detector. Also inspected rear compartment for leaks and no one found except on drain pan."
Near Malibu, CA 90265
Jesus
Job Details:
05/22/2019
WASHER AMANA NTW4516FW3
"Customer states that unit is not completing cycle. Ran diagnostics and no error codes found. Ran manual test and actuated valves,drain pump and spin cycle. Calibrated unit and ran auto test. Customer instruct on soap usage. Unit is working as design."
Near Lompoc, CA 93436
James
Job Details:
05/22/2019
LAUNDRY MAYTAG MVWB835DW0
Removed comment sole and inspected board. Found burnt area on console control board. Replaced console and tested unit. Unit now functioning as intended. Cntrl-elect not needed. Will return unused cntrl elect.
Near Malibu, CA 90265
Jesus
Job Details:
05/22/2019
REFRIGERATOR JENN-AIR JUD24FCERS00
Customer states that alarm on unit turned on scream times. Document with techline and got temperature reading. Pulled unit out and replaced housing. Installed new housing and assembled unit. Unit is now working as designed
Near Santa Maria, CA 93455
James
Job Details:
05/22/2019
DISHWASHER WHIRLPOOL KUDE70FXSS5
Found unit with water leak. Inspected unit and found split in inlet tubing. Ordering new tubing will return 5-24 to install. ; ordrng 1 W10878507 (inlet tubing)
Near Santa Ynez, CA 93460
James
Job Details:
05/22/2019
REFRIGERATOR WHIRLPOOL JBR2088HES
Replaced water valve and tested unit. Water flows from inlet as intended. Instructed customer that ice production should begin within a couple of hours. Unit working as intended. Collect d remaining balance of 206.88 via cc. If problem continues will need new ice maker
Near Santa Maria, CA 93458
James
Job Details:
05/22/2019
DISHWASHER WHIRLPOOL KDFE104HBS
Replaced parts and tested unit. Unit barely flowing with water. Inspected main water line into unit. Restricted flow. Customer stated plumber had issues with valve under sink. Unhooked water and ran line into cup. Found black debri in line. Customer confirmed debri. Customer will call plumber to inspect line.
Near Arroyo Grande, CA 93420
James
Job Details:
05/22/2019
DISHWASHER WHIRLPOOL WDTA50SAHB0
R placed drain pump and tested unit. Found clog on water out to drain. Removed hoses and cleared clog. Unit is working as intended at this time.
Near Arroyo Grande, CA 93420
James
Job Details:
05/22/2019
OVEN WHIRLPOOL WFE540H0ES1
"Replaced cntrl electric. Tested unit. Unit now heating as intended and cavity light only comes on during correct operation, no longer random lighting during cycle."
Near Bakersfield, CA 93313
James
Job Details:
05/22/2019
OVEN BOSCH HMC80251UC/01
Bad board APPROVED ; ordrng 1 12014013 (BOARD )
Near Arroyo Grande, CA 93420
James
Job Details:
05/22/2019
REFRIGERATOR WHIRLPOOL KSRS27IKWH02
Replaced ice maker and tested unit. Unit is functioning properly at this time.
Near Nipomo, CA 93444
James
Job Details:
05/22/2019
DRYER MAYTAG MGDB835DW4
Replaced parts and tested unit. Unit now working as intended and customer approves.
Near Bakersfield, CA 93305
James
Job Details:
05/22/2019
RANGE FRIGIDAIRE FFGF3054TSB
ERC dead upon arrival.Replaced REC and overlayTested ok
Near Bakersfield, CA 93313
James
Job Details:
05/22/2019
DISHWASHER KITCHEN AID KDFE104DBL1
Found plug to drain pump not securely seated. Properly seated plug and tested Tested ok