Near South El Monte, CA 91733
Andy
Job Details:
07/16/2019
WASHER MAYTAG MVWB725BW0
Needs rotor had to brake it off; ordrng 1 280146 (rotor)
Near La Puente, CA 91746
Andy
Job Details:
07/16/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00
Needs valve; ordrng 1 W10786952 (valve) and 1 WPW10238100 (valve-inlt) and 1 WPW10279866 (valve-inlt)
Near Fresno, CA 93710
Andrew
Job Details:
07/16/2019
ELECTRIC RANGE WHIRLPOOL WFE510S0HB0
Front glass is cracked. Door liner is also bent and trim pieces are broken. ; ordrng 1 W10761014 (trim-door) and 1 W10761018 (trim-door) and 1 W10894130 (glass-door) and 1 WP9761344 (liner-door) and 1 WPW10310922 (trim-vent)
Near Madera, CA 93637
David
Job Details:
07/16/2019
WASHER FRIGIDAIRE FFLE3911QW0
Tested washer the noise was debut inside washer. Is working properly
Near Madera, CA 93638
David
Job Details:
07/16/2019
REFRIGERATOR FRIGIDAIRE FFHT1814TW0
Replaced control box frigid is working properly
Near Victorville, CA 92394
Darren
Job Details:
07/16/2019
DRYER MAYTAG MGDX655DW2
"Vent partially restricted, customer cleared and unit is heating normally."
Near Burbank, CA 91505
Alejandro
Job Details:
07/16/2019
REFRIGERATOR MAYTAG MFX2876DRE00
"Found unit not cool normal freezer and refrigerator and condenser fan motor running normal compressor not running normal,order compressor and dryer 2 jobs count ; ordrng 1 8201675 (compressor) and 1 WPW10143759 (dryer)"
Near Adelanto, CA 92301
Darren
Job Details:
07/16/2019
REFRIGERATOR WHIRLPOOL WRT138FZDW00
"Replaced start components and rear cover, checks out good."
Near Victorville, CA 92392
Darren
Job Details:
07/16/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00
"Needs ice maker update kit, installed ice maker kit and cycle started.; used 1 W10882923 (ICEMAKER) from stock"
Near Victorville, CA 92392
Darren
Job Details:
07/16/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08
Reinstalled ice chute to ice container seal.
Near Los Angeles, CA 91326
Danny
Job Details:
07/16/2019
DISHWASHER KITCHEN AID KDTM354ESS3
Kickplate is not installed and leaking water Found valve not tighten all the way Tighten connections and no more leaks Reinstall kick plate Ran a self test cycle and unit completed with no leaks and no issues Unit is working properly
Near Los Angeles, CA 91367
Danny
Job Details:
07/16/2019
REFRIGERATOR WHIRLPOOL KRFC302ESS00
Door handle is loose Reinstall door handle Doors are opening and closing properly Advised client to allow 24hrs for unit to reach proper temp Unit is working properly
Near Calabasas, CA 91302
Danny
Job Details:
07/16/2019
WASHER KITCHEN AID KUDC10IXSS7
Near Los Angeles, CA 91307
Danny
Job Details:
07/16/2019
DISHWASHER KITCHEN AID KDTE254EWH1
Unit is not drying the dishes Found loose connection to heater Reinstall connector to heater. Ran a self test cycle and unit is working and heating properly Advised client to run hot water at sink 1st and also to use jet dry at all times Unit is working properly
Near Simi Valley, CA 93063
Danny
Job Details:
07/16/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW
Door is not sealing properly Found door not closing and sealing properly Used heat gun to soften up the gaskets Used a spacer on bottom hingeDoors are now closing and sealing properly Advised client to allow 24hrs for unit to reach proper temp Unit is work properly
Near Simi Valley, CA 93063
Danny
Job Details:
07/16/2019
DISHWASHER KITCHENAID KDTE204GPS0
Not washing the dishes Found faulty motor and sensor Replaced and install new sump and sensor Reinstall dishwasher Ran a self test cycle and unit completed with no leaks and no issues Unit is working properly
Near Fresno, CA 93726
Chris
Job Details:
07/16/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
Customers issue is that they were experiencing some sort of buzzing sound coming from behind refrigerator. Upon arrival I could not hear any noise that was out of the norm. I toggled compressor on and off condenser fan checked control board relays to make sure nothing was burnt. Everything tested good and checks out good. Informed customer to record noise for me if it comes back. Job completed
Near Fresno, CA 93730
Chris
Job Details:
07/16/2019
RANGE - ELECTRIC WHIRLPOOL WFE770H0FZ2
Customers issue was that they had a loose ground connection at the unit corrected issue all functions tested good. Job completed
Near Covina, CA 91722
Andy
Job Details:
07/16/2019
WASHER WHIRLPOOL WTW4816FW2
"Not going to spin, found control not working, replaced control and tested unit working properly"
Near Arcadia, CA 91006
Andy
Job Details:
07/16/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ03
Called techline advice to advice to raise freezer door. Tested unit working properly advise customer if I don’t see moisture we would have to charge for a trip next time. Customer refused to sign. Called trade partners SR#7721583200. Auth # WL7H000FL1 for trip
Near Monterey Park, CA 91754
Andy
Job Details:
07/16/2019
REFRIGERATOR KITCHENAID KBFN502ESS02
"Lights not turning on, replaced lights left top and right middle and freezer and control board per techline tested unit working properly"
Near Glendale, CA 91206
Alejandro
Job Details:
07/16/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM03
"Found unit not making ice evaporator fan motor running normal, replace water valves unit work normal,office approved repair not collect money"
Near Tracy, CA 95376
William
Job Details:
07/15/2019
WASHER MAYTAG MVWC565FW0
"Replaced main control, ran calibration cycle ran self diagnostics, unit operating as designed"
Near Patterson, CA 95363
William
Job Details:
07/15/2019
REFRIGERATOR KITCHENAID KRMF706EBS01
"Replaced left FF door, auger plate & screws, tested dispenser functions"
Near Lathrop, CA 95330
William
Job Details:
07/15/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1
"Reseated plug under sink, checked Power connections at unit,ran diagnostic cycle tested ok, unit operating as designed."
Near Lathrop, CA 95330
William
Job Details:
07/15/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1
"F5E1, Ran diagnostics cycle dryer tested ok, instructed on water te MPs & rinse aid usage, unit operating as designed."
Near Manteca, CA 95336
William
Job Details:
07/15/2019
WASHER MAYTAG MHW3505FW1
"F5E3, latch not sensing door closed, ordered door latch for unit.; ordrng 1 WPW10443885 (door lock)"
Near Ontario, CA 91764
Tyler
Job Details:
07/15/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01
Customer stated that she is getting condensation in the refer and freezer. Found cabinets have a lot of gaps. Silicone entire cabinet. Tested all works good at this time.
Near Pomona, CA 91767
Tyler
Job Details:
07/15/2019
WASHER MAYTAG MHW7000XG2
Customer stated that the unit is leaking. Found dispenser is overflowing due to powder build up. Cleaned out and tested all works good at this time.
Near Upland, CA 91784
Tyler
Job Details:
07/15/2019
REFRIGERATOR KITCHENAID KRFF707ESS01
Customer stated that the unit is not cooling. Found frozen evaporator in the refer compartment . Removed and replaced cover and thermistor tested all works good at this time.
Near Rancho Cucamonga, CA 91730
Tyler
Job Details:
07/15/2019
WASHER WHIRLPOOL WTW8500DC5
Customer stated that the washer is giving an error code F3E2 for fill valve. Removed and replaced fill valve tested all works good at this time.
Near Pomona, CA 91768
Tyler
Job Details:
07/15/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
Customer stated that the refer is freezing everything. Found diffuser is stuck open. Ordering diffuser in stock.; ordrng 1 W11317276 (diffuser)
Near Rancho Cucamonga, CA 91739
Tyler
Job Details:
07/15/2019
DRYER WHIRLPOOL WGD7500GC0
Customer stated that the dryer door kept popping open. Found loose catch. Fixed and tested all works good at this time.
Near Rialto, CA 92376
Tyler
Job Details:
07/15/2019
WASHER MAYTAG MVWC565FW1
Customer stated that the unit takes too long to wash. Found error code for long fill. Drain hose is laying on the ground. Customer will move drain hose to at least 39 inches to create air gap so 7nit does not siphon. All works good at this time.
Near Bloomington, CA 92316
Tyler
Job Details:
07/15/2019
DRYER AMANA NGD4655EW2
"Customer stated that the seal was sticking out. Upon inspection, found the seal tucked under the drum. Fixed seal and tested all works good at this time."
Near Fontana, CA 92336
Tyler
Job Details:
07/15/2019
REFRIGERATOR WHIRLPOOL WRF992FIFM00
Customer stated that water filter housing is leaking. Rod was out and said it was the filter not installed properly. Per service pointer filter housing needs to be replaced. Recall on RO please give back to RO.; ordrng 1 W11194438 (housing)
Near Bloomington, CA 92316
Tyler
Job Details:
07/15/2019
WASHER MAYTAG MVWB865GC0
Customer stated that the unit is not washing and finishing. Found error code for fill valve temp fault and spin temp fault. Ordering valve in stock.; ordrng 1 W11165546 (valve)
Near Fontana, CA 92336
Tyler
Job Details:
07/15/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
Customer stated that the ice maker tray broke off. Ordering ice maker and cover in stock.; ordrng 1 W10873791 (icemaker) and 1 W11126296 (cover-frnt)
Near La Verne, CA 91750
Tyler
Job Details:
07/15/2019
LAUNDRY MAYTAG MVWB865GW0
"Customer stated that the unit is not cleaning the clothes. Checked unit for error codes, no codes. Calibrated unit and tested all works to specs at this time. Instructed customer on how to load machine and cycle selection."
Near Rancho Cucamonga, CA 91739
Tyler
Job Details:
07/15/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01
Customer stated the unit made noise then it now started to show power outage. Found failed bi metal shorted fan motor. Ordering fan motor in stock.; ordrng 1 W11109595 (motor-evap)
Near Pomona, CA 91767
Tyler
Job Details:
07/15/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00
Customer stated that the refer stopped cooling again. Found damper is open but no air flow. Fan is moving in freezer may have block duct. Removed and replaced fan and damper tested all works good at this time.
Near Rancho Cucamonga, CA 91701
Tyler
Job Details:
07/15/2019
OVEN WHIRLPOOL GW399LXUB06
Customer stated that the interface is not working. Found keys are not responding. Ordering interface in stock.; ordrng 1 WPW10207933 (swtch-memb)
Near Rancho Cucamonga, CA 91730
Tyler
Job Details:
07/15/2019
LAUNDRY MAYTAG MVWB765FW0
Customer stated that a pillow case got stuck in the agitator. Removed agitator and removed pillow case. Reinstalled agitator and tested all works good at this time.
Near Montclair, CA 91763
Tyler
Job Details:
07/15/2019
DRYER WHIRLPOOL WGD7500GW0
Customer stated that the unit is not heating. Ordering igniter in stock. Customer will not be home but we can go through the gate.; ordrng 1 279311 (ignitor kit & bracke)
Near Rialto, CA 92376
Tyler
Job Details:
07/15/2019
WASHER WHIRLPOOL WFW9150WW01
Removed and replaced bellow. Tested all works good at this time.
Near Rancho Cucamonga, CA 91739
Tyler
Job Details:
07/15/2019
OVEN WHIRLPOOL GBD307PRY01
Customer stated that they were doing a self clean and the cleaners shut off the breaker now the unit will not come back on. Quoted the customer to repair. When I return I will try the in line fuse first to make sure the main control comes back on.; ordrng 1 WP4451042 (fuse-thrml) and 1 WP9759242 (thrmst-fix)
Near Atascadero, CA 93422
Tom
Job Details:
07/15/2019
REFRIGERATOR WHIRLPOOL WRS315SNHW00
"Found unit cooling, FC functioning nominally. Order Damper Door.Diffuser - (W11216945); ordrng 1 W11216945 (DIFFUSER)"
Near El Monte, CA 91731
Stephen
Job Details:
07/15/2019
RANGE HOOD KITCHEN AID KVUB600DSS3
"Tested range hood. Blower won’t run. Found blower connector not all the way in. Reinstalled blower connector. Blower, lights are working properly at this time. Complete."
Near Cambria, CA 93428
Tom
Job Details:
07/15/2019
OVEN FRIGIDAIRE FFGH3054USA
"Found unit omitting smell, customer states that installation team did not “burn” shipping coating. Tech “burned” oven compartment, smell no longer coming from oven. Customer states a loud humming noise, ran unit, Cooling Fan causing excessive vibrations in unit, order Cooling Fan. No signal at customer location, reschedule customer on part and time availability.Cooling Fan - (5304514166); ordrng 1 5304514166 (FAN ASSEMBLY)"
Near Covina, CA 91722
Stephen
Job Details:
07/15/2019
DISHWASHER KITCHENAID KDTE254ESS2
"Unit not powering up. Found black wire terminal not into connector all the way( control ). Reinserted terminal into connector. Fills, washes, drains, rinses, & dries properly. Instructed on proper loading. Complete."
Near Clovis, CA 93611
Timothy
Job Details:
07/15/2019
REFRIGERATOR WHIRLPOOL WRS325FDAB06
Noted that now the RC led is now working the FC LED flickers. Unit needs this LED and the base it attaches too as well. Left LED CKT disconnected from 120vac I put to avoid damaging the new driver LED.; rqstng P&A on 1 W10417930 (harness dispenser) and 1 WPW10515057 (light)
Near Arcadia, CA 91007
Stephen
Job Details:
07/15/2019
COOKTOP JENN-AIR JGC1536ADS15
Replaced RF orifice holder/ ignitor. All burners are lighting/ working properly at this time. Advised customer NOT to use fan( except vent hood ) when using cooktop. Complete.
Near Montebello, CA 90640
Stephen
Job Details:
07/15/2019
WARMING DRAWER KITCHEN AID KEWD105HSS06
Element is ok. Replaced thermal cut- off . Unit is heating properly at this time.Labor is 100.00- 73.33( returning element ). Complete.
Near Highland, CA 92346
Rod
Job Details:
07/15/2019
DRYER MAYTAG MGDC465HW0
Won’t dry clothesConfirmed Exhaust tubing was crushed exhaust tubing at instaiiation.Avoidance to this condition is not indicated in any operators guide. Consumer would not have known how to remedy unless a tech came out.Consumer to reroute and secure tube through wall.
Near Redlands, CA 92374
Rod
Job Details:
07/15/2019
REFRIGERATOR WHIRLPOOL WRT519SZDW02
Claims same issue as last 4 visits.Sealed system was not an issue as it was repaired last visit. Found fan blade worked off shaft and reinstalled with proper clearance in freezer.
Near Montebello, CA 90640
Stephen
Job Details:
07/15/2019
WASHER WHIRLPOOL WTW5000DW1
Replaced lid strike. New latch is defective ( unable to close lid ). Reorder latch. EST 406.97 if control is needed.; ordrng 2 W11307244 (LATCH)s
Near Fontana, CA 92335
Rod
Job Details:
07/15/2019
REFRIGERATOR WHIRLPOOL WRS571C1DM02
"Returned to replace defective ordered part. Replaced with no issues.7/1/19 11:02: RO there 7/1 MON, 10:40 to 10:58, Noise from left upper ventConfirmed Damper air control sticking open at times causing wide open air flow when minimal is needed.Ordering defuser. ; ordrng 1 W11164593 (diffuser)"
Near Calimesa, CA 92320
Rod
Job Details:
07/15/2019
WASHER MAYTAG MVWB835DW1
Sounds like ball bearings and LF ERROR DISPLAYEDConfirmed Gear case bearings worn out.Ordering gearcase assembly.Also found water valve not allowing water to enter machine.Need ; rqstng P&A on 1 W10811956 (GEARCASE) and 1 W11165546 (valve)
Near Redlands, CA 92374
Rod
Job Details:
07/15/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01
Icemaker doesn’t produceConfirmed Freezer drawer was not closing Adjusted drawer and now seems as designed
Near Fontana, CA 92336
Rod
Job Details:
07/15/2019
RESIDENTIAL REFR WHIRLPOOL WRS325FDAW04
Icemaker harvest arm broken and interior lighting does not come on fully illuminated. Ording led modules and icemaker.; ordrng 1 WPW10300022 (icemaker) and 2 WPW10515057 (light)s and 1 WPW10515058 (light)
Near Redlands, CA 92374
Rod
Job Details:
07/15/2019
DISHWASHER WHIRLPOOL WDF520PADW7
"returned to replaced defective pump/motor assembly with no lks no washability issues7/5/19 12:05: RO there 7/5 FRI, 11:44 to 11:57, Won’t wash dishesConfirmed Wash motor removing voltage but not going through motor windingsOrdering main wash motor.; ordrng 1 W11025157 (pump&motor)"
Near Yucaipa, CA 92399
Rod
Job Details:
07/15/2019
WASHER MAYTAG MVWB865GC0
Stored error codes exist pointing to issues with long fill siphoning pressure sensing and control mismatch.Confirmed and ordering control and water valve.; rqstng P&A on 1 W11162440 (cntrl-elec) and 1 W11165546 (valve)
Near Santa Clarita, CA 91351
Raymond
Job Details:
07/15/2019
M/W OTR WHIRLPOOL WMH53520CS6
"upon arrival cx states unit caught a Potato sack on fire. Cx used the potato functi9ns which senses moisture, the sack prevents moisture from leaving cooking for too long causing a thermal event. Cx needs to refer to use and care for proper functions of unit. Documented tech line Kurt SR 7725334358 and safety Teresa SR 7725316424. Unit functions as designed otherwise."
Near Redlands, CA 92374
Rod
Job Details:
07/15/2019
WASHER WHIRLPOOL WTW57ESVW1
"Agitates and fills at the same time.Confirmed Gearcase noise, timer has loud clicking and clutch slipping. Filling issue related to voltage feed at level switch............. Shorted.Ordering gearcase clutch timer and water lvl sensor ; rqstng P&A on 1 285761 (clutch sub 285785) and 1 3360629 (gear case) and 1 WPW10248240 (switch-sen)"
Near Santa Clarita, CA 91390
Raymond
Job Details:
07/15/2019
N/A N/A WFW70HEBW1
Replace control Bello and doorlatch tested unit unit functions as designed.
Near San Bernardino, CA 92404
Rod
Job Details:
07/15/2019
RESIDENTIAL REFR WHIRLPOOL WRX735SDBM00
Leaking from top of productConfirmed Leaking at icemaker feed tubeOrdering fill tube for icemaker; ordrng 1 67006317 (tube-water)
Near Los Angeles, CA 91342
Raymond
Job Details:
07/15/2019
WASHER AMANA NTW4516FW3
"Upon arrival cx states unit will fill with water after closing lid, also unit agitates intermittently when filling with water. This is all normal designed. Instructed cx on proper use and care of 7nit. Unit functions as designed."
Near Los Angeles, CA 91042
Raymond
Job Details:
07/15/2019
DRYER MAYTAG MGDX655DW2
"Upon arrival timer not advancing, replaced timer and tested, unit functi9ns as designed."
Near Los Angeles, CA 91605
Raymond
Job Details:
07/15/2019
FREEZER WHIRLPOOL WRS325FDAM1
Upon arrival FC led burnt out. Replaced led and tested unit functions as designed.
Near Los Angeles, CA 91401
Raymond
Job Details:
07/15/2019
REFRIGERATOR KITCHENAID KRSC503ESS00
"Upon arrival water leaking from evap area into RC. Found clogged drain tube. Cleared drain tube and tested, unit functi9ns as designed."
Near Santa Clarita, CA 91387
Raymond
Job Details:
07/15/2019
REFRIGERATOR WHIRLPOOL WRF560SEHW00
"Upon arrival cx states right crisper drawer not closing. Found the shelve was push toward the back of wall. This is normal by design. Pulled shelve forward to engage stops and tested, unit functions as designed."
Near Los Angeles, CA 91402
Raymond
Job Details:
07/15/2019
REFRIGERATOR WHIRLPOOL WRS588FIHW00
"Upon arrival unit not making ice, found broken wires on lower harness by door hinge. Needs door. Make 2 call count.; rqstng P&A on 1 LW11038922 (dor-fip)"
Near San Fernando, CA 91340
Randy
Job Details:
07/15/2019
REFIRGERATOR WHIRLPOOL WRX735SDHV01
Removed and replaced door now working as designed
Near Santa Clarita, CA 91390
Raymond
Job Details:
07/15/2019
FREEZER KITCHENAID KRMF706ESS01
Upon arrival brackets drooping. Causing FC to ice over. Needs bracket; ordrng 1 W10625069 (bracket) and 1 W10625070 (bracket)
Near Castaic, CA 91384
Raymond
Job Details:
07/15/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
Upon arrival IM lost home position. Tested and found ice maker not cycling. Also found shorted UI and main control with burn marks. Needs controls and ice maker.; rqstng P&A on 1 W10894103 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)
Near San Fernando, CA 91340
Randy
Job Details:
07/15/2019
WASHER WHIRLPOOL WFW85HEFW1
Removed and replaced control now working as designed
Near Los Angeles, CA 91342
Randy
Job Details:
07/15/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01
Cx not available am. C9ming back later ; saved tckt
Near San Fernando, CA 91340
Randy
Job Details:
07/15/2019
RANGE KITCHENAID KFGG500EBS2
Removed and replaced harness spark module igniters and tested now working as designed.
Near Los Angeles, CA 91402
Randy
Job Details:
07/15/2019
DRYER WHIRLPOOL WGD4850BW0
Found dryer not drying. Found the coil valves working now and vent is cleared. Cx says sometimes won’t heat back up possible coils. Part # 279834 105 labor 22.65 for part plus tax Quoting for 244.65 for job including service call. Cx declined today collecting service call only. $115.00 via check #1500
Near Los Angeles, CA 91326
Randy
Job Details:
07/15/2019
RANGE WHIRLPOOL KODE500ESS04
#9362 gate code. Found not powering on found power to unit. Removed and replaced fuse. Now working as designed cx approves.
Near Los Angeles, CA 91405
Randy
Job Details:
07/15/2019
WASHER MAYTAG MVWC565FW1
Found leaking soap needs new agitator and dispenser scheduled for Tuesday am ; ordrng 1 W11161960 (AGITATOR ) and 1 W11205050 (DISPENSER)
Near Los Angeles, CA 91403
Randy
Job Details:
07/15/2019
OVEN JENN-AIR JMW3430WS01
"Removed old element found that this is actually the broiler. Wrong part. Called techline verified the element is working as designed. Found controls reading improper temps per tech line needs new boards. Quoting for repair for control (WPW10292566) 286.78 plus tax plus User interface W10323052 $2,250.38 plus taxPlus labor 185 total $2722.16. See if cx wants to go through with repair or get s new unit. ; ordrng 1 WPW10292566 (cntrl-elec) and 1 WPW10292566 (cntrl-elec)"
Near Santa Clarita, CA 91390
Randy
Job Details:
07/15/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08
Found switches not working removed and replaced freezer and fridge switch. Now working as designed
Near Los Angeles, CA 91342
Randy
Job Details:
07/15/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01
Cx not available am. C9ming back later ; saved tckt
Near San Fernando, CA 91340
Randy
Job Details:
07/15/2019
REFIRGERATOR WHIRLPOOL WRX735SDHV01
Found handle came loose missing tightening hole needs new handle cx scheduled for Tuesday. ; ordrng 1 W11125509 (handle)
Near Palmdale, CA 93551
Patrick
Job Details:
07/15/2019
WASHER MAYTAG MVWB835DC3
Washplate stuck. Need to order ; ordrng 1 W10902814 (washplate)
Near Palmdale, CA 93551
Patrick
Job Details:
07/15/2019
OVEN KITCHENAID KOCE507ESS07
Found the unit no heat on any cycle of the oven. Checked power to the element and there wasn’t any. No pre ordered parts. Ordering control and thermostat; ordrng 1 W11179310 (cntrl-elec) and 1 WP4449751 (thrmst-fix)
Near Lancaster, CA 93534
Patrick
Job Details:
07/15/2019
DISHWASHER WHIRLPOOL WDF520PADM7
Found the unit not turning on. Checked out and their is proper power to unit. Checked connections and the power molex was loose. Reinstalled and secured. Tested unit. All ops checked good
Near Palmdale, CA 93551
Patrick
Job Details:
07/15/2019
REFRIGERATOR WHIRLPOOL WRF739SDAM13
Found the unit having cooling issu3s. The freezer evaporator is over frosted. Found open bimetal needs new fan assembly ; ordrng 1 WPW10514110 (motor evaporator)
Near Bakersfield, CA 93314
Patrick
Job Details:
07/15/2019
WASHER MAYTAG MHW8200FW0
Removed and replaced dispenser. Tested unit. All ops checked good
Near Palmdale, CA 93552
Patrick
Job Details:
07/15/2019
REFRIGERATOR AMANA AFI2539ERM02
Found the unit icing up in the freezer. Ch3dk3d out and found the light switch not moving. The door is deformed. Customer abuse not suspected. Needs door. Customer to pay for bin 33.24 ; ordrng 1 12977863SQ (dor-fip ms) and 1 WPW10212139 (bin-cntlvr)
Near Santa Clarita, CA 91390
Michael
Job Details:
07/15/2019
COOK TOP WHIRLPOOL WCG97US6HS00
Removed burner knob and used precision screw driver to adjust burner flames down. Cx is now happy unit ops as designed job complete
Near Santa Clarita, CA 91351
Michael
Job Details:
07/15/2019
DISHWASHER WHIRLPOOL WDT780SAEM1
Cx states DW is not drying. Everything else works fineF7E1-heat disabledF5E1- Door switch stuck open cleared faults and ran unit through rapid advance test. Pulled 7.6 Amp from Blue/Red tracer heater wire. Found cx needs to purge hot water line before starting unit. Unit ops as designed and heater is now working. Job complete
Near Santa Clarita, CA 91351
Michael
Job Details:
07/15/2019
ICEMAKER WHIRLPOOL WRF555SDFZ02
Cx states unit only dispenses a few cubes of ice at a time and has to repeatedly re negate the ice dispenser pad allowing single cubes to eject.Tech found ice bin full of ice. Removed ice and found ice build up in head of ice bin causing the teeth to be come jammed. Removed ice build up and retested with cubes. Ops are now as designed. Showed cx issue and instructed on how to remove ice build up for future occurrences as Cx uses a lot of crushed ice.Unit ops are normal and Cx is happy job complete
Near Santa Clarita, CA 91387
Michael
Job Details:
07/15/2019
RESIDENTIAL REFR KITCHEN AID KRFC300ESS01
Moved unit forward and removed water fill tube WPW10137519And installed new. Found ice build up in fill tubeInstalled speed clip on poly line WPW10137519Jumped pins T&H and ice maker harvested and filled. Visually confirmed poly line is no longer leaking behind unit. Alps are normal job complete
Near Santa Clarita, CA 91350
Michael
Job Details:
07/15/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
Cx states unit not level and water coming from unit is not cold enough.Tech found unit was not level and Cx has improper air flow due to sodas and large bulky items placed on top shelf. Took quick picAdvised cx to move products around and instructed how air flows around in unit.Found water is at 57° temp checked with thermal probe.Adjusted units temps from 40° to 37° and freezer to 0°Advised cx wait 24 hours for operating temps to level outl unit ops as designed job complete
Near Santa Clarita, CA 91387
Michael
Job Details:
07/15/2019
WASHER MAYTAG MHW5630HW0
Cx states unit is leaking. Doesn’t know from whereThis is a stacked set of units.Tech noticed large amount of pet hair all through out washer and clogging bellow drain. Shows evidence of running down front of unit.Unit needs to be cleaned and maintainedFound lip of bellow has small tear took quick pic Ordering bellow W11314648Return 7/16/19 8-12 requested; ordrng 1 W11314648 (bellow)
Near Burbank, CA 91504
Leon
Job Details:
07/15/2019
RESIDENTIAL REFR KITCHEN AID KRSC503ESS
Cx complaint that unit is not making a ice.After running diagnostic check find that ice bucket is not sitting properly and ice buildup around auger motor.Removed ice bucket and auger motor and melt the ice.After running diagnostic check unit working properly as designed.
Near Glendale, CA 91208
Leon
Job Details:
07/15/2019
REFRIGERATOR KITCHENAID KBSD602ESS01
Previous time I replaced module bulb in freezer section.This time unit doesn’t have a light in fridge section.Replaced module bulb.After running diagnostic check unit working properly as designed.
Near Santa Clarita, CA 91350
Michael
Job Details:
07/15/2019
OVEN WHIRLPOOL WEGA25H0HZ0
Cx states UI will allow user inputs but once a selection is made an appliance manager board fault displays.Ordering stainless UI console W11291194And appliance manager board W11205353 These parts are PSP and Cx is currently having kitchen remodeled.Office will need to contact cx when parts are available to schedule return visit.; ordrng 1 W11205353 (cntrl-elec) and 1 W11291194 (console)