Service History 187

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW2

Near Victorville, California 92395

Cesar

Job Details: 10/09/2025

Customer states not heating unit in warranty. Found failed sensor and igniter ohm open replace sensor and igniter tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3436RZ00

Near Atascadero, California 93422

Leo

Job Details: 10/09/2025

In warranty customer complaint noise coolTested found loose wire to ui make it shut off reinstall tested working properly pulling 120 watt

We serviced a

FRIGIDAIRE DISHWASHER

Model LFID2426TF6A

Near Nipomo, California 93444

Jim

Job Details: 10/09/2025

Unit is under warranty. Customer complaint is that the unit will not drain. The dishwasher is working properly. The issue is the way they have the drain hose set up to the air gap and then from the air gap to the garbage disposal. The line that goes from the air gap to the garbage disposal is not properly set up which is allowing water to spew out of the air gap itself. This is an installation issue and not related to the dishwasher.

We serviced a

GENERAL ELECTRIC WASHER

Model GFW850SPN5RS

Near Clovis, California 93619

David

Job Details: 10/09/2025

"Unit is in warranty, confirmed customers report of unit leaking found obstruction in Bellow tube cleared obstruction. Unit is no longer leaking. Unit working as designed."

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Bakersfield, California 93306

Brandon

Job Details: 10/09/2025

Cx states unit was not draining. Unit in extended warranty. Installed new lower harness to replace broken wiring at pump. Unit is now draining.

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW2

Near Oxnard, California 93036

Sean W

Job Details: 10/09/2025

"In warranty, cx complaint is that u it doesnt fully progress through cycle and is t agitating or spinning, actuator is visibly damages, and capacitor is reading at 5 mfd,washer needs new capacitor and actuator.replaced bad actuator and capacitor, washer now working properly."

We serviced a

WHIRLPOOL DRYER

Model WGD6720RW0

Near Camarillo, California 93010

Sean W

Job Details: 10/09/2025

"In warranty, cx complaint is that dryer is fully drying clothes, unit needs thermistors, radiant sensor and gas coils.replaced bad thermistors,radiant sensor, and gas coils,dryer now heating and working properly."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Hesperia, California 92345

Cesar

Job Details: 10/09/2025

"Customer states it continues to fill even when off and unplugged, unit in warranty. Found a faulty water valve replaced valve all tested good"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRFS2853AFF

Near Tulare, California 93274

Tom S

Job Details: 10/09/2025

"UNDER WARRANTY- CX stated, THE WATER FILTER WILL NOT STAY IN EVEN THOUGH HE HAS THE CORRECT MODEL FOR THE WATER FILTER AND HE A. The manifold was not holding the water filter in anymore, replaced it. Tested, purged, working as designed . Job completed ."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Bakersfield, California 93307

Randy

Job Details: 10/09/2025

Customer complaint unit makes a squeaking noise. Squeaking during use. In warranty. Tested. Found noise coming from cam. Cam deteriorated. Noise during use. Removed and replaced cam and belt. Re tested. Now working as designed

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW

Near Simi Valley, California 93065

Paul

Job Details: 10/09/2025

"Cx states that Washplate is broken. Unit is under warranty. Checked unit and found Washplate cracked, removed wash plate and hair was caught inside of Gearcase area. Wash plate was jammed and broken. Replaced with new one and unit is now working properly."

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Lancaster, California 93535

Samson

Job Details: 10/09/2025

Cx states unit latch not working. Found a broken strike. Installed new and unit test ok. Complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Ventura, California 93003

Isidro

Job Details: 10/09/2025

"Unit is in Warranty, customer states the freezer light is out and not cooling properly in refrigerator section, tested and found out of range thermistor and freezer light is out, I installed new thermistor and freezer led module, unit is now lighting and operating as designed at this time of service"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Cutler, California 93615

J.E.

Job Details: 10/09/2025

"In warranty, customer complaint is No operation.Washer not spinning/agitating. Cycled unit and found faulty actuator, bad cam, bad belt and broken harness. Installed new harness, new belt, new cam and new actuator retested unit now working as designed job complete"

We serviced a

WHIRLPOOL WASHER

Model MHW8630HW3

Near Bakersfield, California 93308

Felipe S

Job Details: 10/09/2025

"Customer states unit dont work and it take hours to wash clothing. In warranty. Upon arrival found unit with error code F0E2 and F9E1, this about oversuds and long drain. Check the unit and found blockage on the filter drain pump. Remove and retest now is working properly. Job complete"

We serviced a

FRIGIDAIRE RANGE

Model GCFG3060BFD

Near Fontana, California 92335

Francisco

Job Details: 10/09/2025

"Cx in warranty, Cx reported no display, found loose connection for ui at board, unit now working properly no damage by tech."

We serviced a

WHIRLPOOL DRYER - ELECTRIC

Model WGD4815EW2

Near Tipton, California 93272

Esteban

Job Details: 10/09/2025

In warranty- customers complaint: unit not drying. Found defective coils. Coils were removed and replaced. Unit is now heating. Unit is working as intended.

We serviced a

MAYTAG WASHER

Model MVW7230HC1

Near Los Olivos, California 93441

Kash S

Job Details: 10/09/2025

"Cx states unit is making excessive noise during spin, unit is IN warranty, found rotor screw loose, secured rotor, verified unit is spinning freely with no excess noise, unit is fully operational at this time"

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Bakersfield, California 93301

Kenneth

Job Details: 10/09/2025

Customer states unit stopped mid cycle. Water left in tub. Unit is under warranty. Found unit with wires to drain pump broken. Replaced harness and clipped drain pump wires to tub and tested. Unit is working properly. Customer approves function.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2045VW

Near Taft, California 93268

Randy

Job Details: 10/09/2025

Customer complaint unit not turning on. In warranty. Tested. Found bad timer and cold control. Removed and replaced parts. Cx to wait up to 24-48 hours for proper temps.

We serviced a

ZLINE REFRIGERATOR

Model RBIV-36

Near Camarillo, California 93010

Sean W

Job Details: 10/09/2025

"In warranty, cx complaint is that lights are flashing, fridge needs new control board.control board was sent directly to cx home, replaced control board, fridge now working properly."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Bakersfield, California 93306

Brandon

Job Details: 10/09/2025

"Cx states unit is not producing ice or dispensing water. And she had concerns about the door not staying open. I let her know the door is not meant to stay open and there isnt much to do there except make sure its level, which I did. The water issue was due to a kinked line at the top of the door. It was not damaged. After rerouting the line, water supply was back to normal and the dispenser was working properly."

We serviced a

GENERAL ELECTRIC WASHER

Model GTW465ASN3WW

Near Grover Beach, California 93433

George

Job Details: 10/09/2025

"Received a call for service customer stated washer out of balance found back left foot not touching floor reposition foot retest ok complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Fresno, California 93702

Joe P

Job Details: 10/09/2025

"Installed water valve and hose tester for leaks. Diagnostic cycle passed all test. Unit is working a manufacture spec complete. Parts used W11513255 valve, W10899966 hose."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Hanford, California 93230

Tom S

Job Details: 10/09/2025

"UNDER WARRANTY- CX stated, Loud noise when turn on the dryer only issue. The rollers are worn out, installed a dryer repair kit from TS, tested, unit working as designed. Job completed. ; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

MONOGRAM REFRIGERATOR/TOP

Model ZISS480NNMSS

Near Malibu, California 90265

Tom C

Job Details: 10/09/2025

"Customer complaint of no cavity lights.Found both cavity lights dead on arrival. Checked door switches, power coming from original ACU not present, replaced board, and lights had not come back. Checked power from ACU, passed. Called techline and spoke with Adam. Together we traced power through the system. Found wire harness connector entering the cavity of unit not properly secured. Corrected, cavity lights functioning as designed.No cost to customer, unit is under manufacture warranty."

We serviced a

WHIRLPOOL WASHER

Model wtw4816fw3

Near Oxnard, California 93033

Ian Y

Job Details: 10/09/2025

Customer stated she can only get hot water. Found one of the solenoids unplugged. Secured connection and retested unit and cold water properly. Unit is in warranty and customer owes no money for repair.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW1

Near Phelan, California 92371

Cesar

Job Details: 10/09/2025

Customer states it will not start found failed door latch attempts to latch but fails replaced latch tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ2

Near Malibu, California 90265

Giovanni M

Job Details: 10/09/2025

Cx had a faulty user interface. Replaced gasket and user interface unit is working as designed at this.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Los Angeles, California 91311

Paul

Job Details: 10/09/2025

Cx states that refrigerator door is not closing. Unit is under warranty. Checked unit and found that door hinge was not on properly. Adjusted door and secured it to unit. Door is now closing properly.

We serviced a

JENNAIR MICROWAVE

Model JMW2430IM03

Near Riverdale, California 93656

Tom S

Job Details: 10/08/2025

"UNDER WARRANTY- CX stated, Error code Error code F2E1. F2E1, stuck/shorted keypad. Mo wire harness is lose or disconnected. Everything is in place, UI continues to give error code. Console must replaced. ; ordrng 1 W11460597 (CONSOLE)"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Coalinga, California 93210

Tom S

Job Details: 10/08/2025

"UNDER WARRANTY- CX stated, Washer full of water; wont drain; lid not locking.Broken wires in lower harness, a faulty lid lock. When unit was in operation, it continuously kept filling unit with water till it got filled all the way to the top. Harness, control, valve and lid lock must be replaced. ; ordrng 1 W11643701 (HARNS-WIRE) and 1 W11626074 (CONTROL) and 1 W11513255 (VALVE) and 1 W11670519 (LATCH)"

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Kettleman City, California 93239

Tom S

Job Details: 10/08/2025

"UNDER WARRANTY - CX stated, DOES NOT POWER ON WHEN YOU PRESS THE POWER BUTTON. WILL NOT FILL WITH WATER / WILL NOT COMPLETE CYCL. ******* F3E1 Pressure Sensor Error or Drain Pump Running ContinuouslyS Code: S153EBEective Dates: 2/12/2025 - 12/31/2025Parts and Labor*******ACU has s faulty, keep drain pump running at all times. ; ordrng 1 W11607637 (CNTRL-ELEC)"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Los Angeles, California 90049

Tom C

Job Details: 10/08/2025

"Customer complaint of unit stuck in sensing mode.Upon arrival customer explained the scenario. Found washer only fills onhot wash temp. Verified water supply is functioning, ordering the complete valve assembly. Customer is under warranty, no further cost from us.; ordrng 1 W11127357 (Fill assembly)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Walnut, California 91789

Stephen

Job Details: 10/08/2025

Customer states not cooling. 2 count job. Allow 1 1/2 hours. Found brown heater wire terminal backed out of connector. Replaced defrost heater w/ harness. Unit is cooling properly at this time. Advised customer to allow 24 hours before loading food and 3-4 days for ice. Attention : Maria. ; O-emld tckt

We serviced a

KITCHENAID M/W OTR

Model KMHS120KPS01

Near Littlerock, California 93543

Samson

Job Details: 10/08/2025

"Customer states noisy fan motor. In warranty. Wrong fan ordered. Requires second man,physical assist. 2 count.; ordrng 1 W10533503 (BLower wheel) and 1 W11230994 (Motor Blower) and 1 W10843943 (Damper Assembly)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Littlerock, California 93543

Samson

Job Details: 10/08/2025

Customer states not cleaning dishwasher and rack issue. In-Warranty.Bad wash motor noted and bad rack supports.; ordrng 1 W10712395 (Adjuster) and 1 W11087376 (Wash Motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ12

Near Redlands, California 92374

Rod

Job Details: 10/08/2025

"Assurance ext warranty coverageCx states, noisy and water drips from dispenser confirmed noise from damper chattering..will need control damper.; schdld next appmnt for 10/14 TUE 9-11"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Mentone, California 92359

Rod

Job Details: 10/08/2025

"Assurance sol cvrgCx states, Leaks water and ice maker in freezer doesnt make ice frozen bucket in ffd door.Confirmed leaking from over filling icemaker in ffd door. Faded or missing characters user interface indicates low voltage issues or defective electronics deicing of ffd ice bucket needed, electronics and ice maker replacement necessary to return to factory spec. Ordering icemaker, machine control, power supply and user interface control.; ordrng 1 WPW10347093 (Bucket) and 1 W11387384 (Control, Interface) and 1 WPW10624574 (Control, power supply) and 1 WPW10675033 (Control, machine) and 1 W11658802 (Icemaker ffd dr) and 1 W10886931 (Icemaker, frzr)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Riverside, California 92503

Robert U.

Job Details: 10/08/2025

Customer has extended warranty so no changes. Customers complaint is the unit not making ice. There was ice in the mold of the ice maker but upon bushing the test button no operation. I turned the unit on and off and the ice maker did a little shimmy but still the test button did not functioning. The ice maker sent was for a different stay refrigerator. ; ordrng 1 W11700250 (Ice maker)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Riverside, California 92509

Robert U.

Job Details: 10/08/2025

The unit is under extended warranty so no changes. Customers complaint is the unit is not making ice and the freezer door is very difficult to open. Upon inspection found the bottom gasket of the freezer door had come off so it is allowing air to migrate into the free compartment and freeze the lower bin to the bottom of the freezer compartment. When removing the upper bin in the freezer the wheel in the back left came off. I ran all ice maker test and all functions tested ok in regards to that. Will replace the ice maker anyway. It could be in relation to the door not sealing properly. The freezer door will take 6-8 weeks to receive. The office will reach out to reschedule. ; ordrng 1 W10704090 (Bin freezer) and 1 W11436967 (Door freezer) and 1 W10876598 (Name plate) and 1 W11658802 (Ice maker)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Riverside, California 92503

Robert U.

Job Details: 10/08/2025

Found the sealed system looks ok. There is an issue with the defrost system in the refrigerator. The freezer compartment evaporator is completely frozen over. The fan is turning but not able to circulate any air. The fan in the refrigerator compartment was not turning what so ever. I gained access to it and found the connection not fully inserted. After doing so the refrigerator fan assembly is now rotating properly. Will need to replace the freezer evaporator fan motor assembly as well as the drain tube at the bottom. The freezer drain tube is frozen over allowing water to leak out the doorway of the freezer. Unable to remove ice. Steamer is broken currently. Customer will have unit manually defrost for Saturday return visit. ; ordrng 1 W11745092 (Extension)

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Riverside, California 92506

Robert U.

Job Details: 10/08/2025

Customer is under extended warranty. The customers complaint is the unit making an abnormal sound durning wash. Found the slider getting stuck because of a water leak from the transmission. Will need a parts ordered to repair unit. Requires authorization for cost. Will put all parts needed. Basket is on back order. ; ordrng 1 W10811957 (Basket) and 1 W10752187 (Screw) and 1 W10909670 (Nut spanner) and 1 W10754158 (Stator) and 6 W11027980 (Screw)s and 1 W10754448 (Clutch)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Bakersfield, California 93311

Randy

Job Details: 10/08/2025

Customer complaint unit wont cool. In warranty. Catomer said he pulled out unit and movee island for us to service unit. dead on arrival. Customer had unit unplugged. Plugged in. Tested. Found compressor running but no cool air in unit checked Evap and found corrosion there and by valve drier location. Checked pressures. No refrigerant. Leaking through our system. Ran diagnostic Sealed system failing. Requires sealed system repair. Found ui responsive but does have water damage. Will also replace ui on return visit with new harness. Ordering all parts neeed. Requires authorization. REQUIRES 5 CALL COUNT ON RETURN VISIT. 5 call count. u; rqstng P&A on 1 WPW10608485 (Evap) and 1 W10832994 (Compressor) and 1 W11575003 (3 way Valve) and 1 W11492867 (FF evaporator)

We serviced a

KITCHENAID COMPACTOR

Model KTTS505ESS2

Near Bakersfield, California 93313

Randy

Job Details: 10/08/2025

Unit complaint wont open or close right. In warranty. Found pedal off with only one screw in sight. Needs new pedal and screws. Unit wobbling due to no pedal. Cx claims he has 25 houses and that if we cant fix the wobbling hes going to return it. Informed Im going to address issue present and see if wobbling can be addressed after parts are installed that are needed. Screw eta for Thursday. Setup for Friday as long as parts in. Customer aware. ; ordrng 2 WP780263 (Screws)s

We serviced a

MAYTAG DRYER

Model MDE8600AYQ

Near Bakersfield, California 93313

Randy

Job Details: 10/08/2025

Customer complaint unit wont start. Sounds like trying to but gets Stuck. In warranty. Pulley not stuck but motor and wheel are not turning. ; rqstng P&A on 1 33001790 (Blower wheel) and 1 WP33002795 (Motor)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Simi Valley, California 93063

Paul

Job Details: 10/08/2025

"F6E3, F7E7Cx states unit is not spinning. Unit is under warranty. Replaced main harness today because it had a cable the was cut. After repair, unit still did not spin and got both error codes. Will need to replaced main board and Ui board. Were having a communication issue. ; ordrng 1 W11510463 (Main control) and 1 W11478525 (Ui board) and 1 W11195971 (Stator)"

We serviced a

ZLINE REFRIGERATOR

Model RBIV-36

Near Glendale, California 91206

Oscar

Job Details: 10/08/2025

"In warranty by AIGCustomer states door not closing properly As illustrated by my pictures and the installation issues were explained to the Zline Support, the installation team was supposed to come and address such issues but didnt, also, the requested parts to address RH side FF section doors making a snap noise and rubbing against the Freezers door werent sent to customers by Zline, I was unable to perform any repairs . Angie is fully aware, shes been talking to Erick about and lady owner orchestrating the Zline installation team to come back, all I could do is wait for an update from customer and our office .; O-emld tckt"

We serviced a

WHIRLPOOL COOK TOP - ELEC

Model KCED600GBL01

Near Atwater, California 95301

Manuel B

Job Details: 10/08/2025

SAFETY CALL! Cx needs to have stove accessible out from tile graute on return for more diagnosis inside electrical components Call Techline Case#21053434 safety team case#21015865; saved tckt

We serviced a

BOSCH DISHWASHER

Model SHS43CF5N/27

Near Merced, California 95348

Manuel B

Job Details: 10/08/2025

Dishwasher not responding will return for repair.reroute for parts.; ordrng 1 10033414 (SMM board)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Turlock, California 95382

Manuel B

Job Details: 10/08/2025

"Washer wash plate broken,see pics attached will return for repair.reroute for parts.; ordrng 1 W11510461 (Wash plate)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Moreno Valley, California 92555

Kevin

Job Details: 10/08/2025

Unit is under extended warranty. Customer stated that the unit will not make ice and led is out in Fc. I found that the ice maker has voltage but will not cycle. Removed and replaced ice maker. Ice maker now cycling. LED module is burnt out. Ordering led module. ; ordrng 1 W11602886 (Module)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Bakersfield, California 93304

Kenneth

Job Details: 10/08/2025

Customer states unit is not cooling properly. Unit is under warranty. Found unit not cooling due to evaporation fan motor. Fan motor is pulsing and turning slowly not allowing it to move air as it should. Ordering new evaporation fan motor. Part available at shop. Will return today for install. ; ordrng 1 WPW10464673 (Motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Bakersfield, California 93304

Kenneth

Job Details: 10/08/2025

We serviced a

WHIRLPOOL MICROWAVE

Model TR74769999

Near Bakersfield, California 93309

Kenneth

Job Details: 10/08/2025

MODEL: WMH32519HZ-1 SERIAL: TR74769999Customer states unit making loud noise and not heating well. Unit is under warranty. Model and serial number provided are not correct. Found unit making loud noise and not heating due to faulted magnetron. Magnetron humming extremely loud. Unit would need new magnetron. Diode and capacitor. W10850446W11256462WPW10693025; O-emld tckt

We serviced a

TAPPAN REFRIGERATOR

Model T24IF800SP/16

Near Bakersfield, California 93309

Kenneth

Job Details: 10/08/2025

Customer unit not washing or draining. Unit is not under warranty. Customer would like a quote for the total cost to make the unit fully right again. Found unit with a faulted drain pump and wash motor. Unit is missing the lower spinner and filter assembly. Lower rack is also in need of replacement. Quoted customer $1060.92 Collected $72.50 via CC on iWallet (Autho# WHVK44) Leaving remaining balance of $988.42; ordrng 1 154252401 (Filter) and 1 5304509753 (Basket) and 1 A00126501 (Drain pump) and 1 154859201 (Motor) and 1 154567701 (Arm) and 1 154331607 (Rack)

We serviced a

MAYTAG WASHER

Model Mvw4505mw2

Near Lompoc, California 93436

Kash S

Job Details: 10/08/2025

"Cx states unit is not filling properly, unit is IN warranty, found F8E1 long fill error, verified good water pressure to valves, found valves sputtering while energized causing inconsistent filling, need to reschedule for part order; ordrng 1 W11513255 (Inlet valve)"

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDT225SGL2WW

Near Pomona, California 91768

Jordin Rogers

Job Details: 10/08/2025

"Customer complaint unit wont start, under warranty. Inspected unit found stuck solenoid in water valve just pours water into unit while not in use. Need to replace valve; ordrng 1 WD15X24711 (Water valve)"

We serviced a

MONOGRAM REFRIGERATOR

Model ZISS420DNKSS

Near Montebello, California 90640

Jordin Rogers

Job Details: 10/08/2025

"Customer complaint unit is not cooling, under warranty. Unit compressor is making clicking noise and wont start up. Took an amp draw and got .4 control is not sending correct power to start device. Will need a control board and start device ; ordrng 1 WR55X41845 (Main board) and 1 WR55X24064 (Cap) and 1 WR87X40031 (Start device)"

We serviced a

FRIGIDAIRE ELECTRIC RANGE

Model GCWM2767AFF

Near Santa Maria, California 93454

Jonathan

Job Details: 10/08/2025

Tech was assigned as a helper;

We serviced a

GE AIR CONDITIONER

Model AZVS15DCXWAK1

Near Atascadero, California 93422

Jonathan

Job Details: 10/08/2025

Installed power cord for Daniels friend tested unit working needs kit to use thermostat. They will let us know. ; ordrng 1 WJ26X35153 (Thermostat kit)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS04

Near Fresno, California 93711

Joe P

Job Details: 10/08/2025

"Evaporator cover for refrigerator still wrong part, sending information to Tiffany..to research part needed. Whirlpool part# W11130330 . Marcon W11395558.; ordrng 1 W10887788 (Led model) and 1 W10848895 (Harness)"

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Fresno, California 93725

Joe P

Job Details: 10/08/2025

"Codes F9E1,F0E3,F8E1, F1E2,F0E5F., removed UI housing found roach damage and UI is burned and ACU has failed due to roachs. Need to call techline tomorrow to document. Will pseudo call for tomorrow.; schdld next appmnt for 10/8 WED !"

We serviced a

SPEED QUEEN WASHER

Model AWN632SP116TW02

Near Fresno, California 93728

Joe P

Job Details: 10/08/2025

"Leaking from balance ring, ordering tub, cover, and balance ring will return to install and recheck.; ordrng 1 39837 (Balance ring) and 1 202888 (Tube cover) and 1 38359 (Tube cover gasket)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2021TW1

Near San Miguel, California 93451

Jim

Job Details: 10/08/2025

Unit under warranty. Customer complaint is its not cooling. The freezer evaporator fan motor was not working. I replaced it. Unit tested OK.; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314 TFDB03

Near Visalia, California 93277

J.E.

Job Details: 10/08/2025

"In warranty, customer complaint is UNIT IS NOT COOLING. Cycle unit and found locked compressor due to refrigerant leak at evaporator unit will need new compressor and new evaporator.; ordrng 1 W11580057 (COMPRESSOR)"

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Arvin, California 93203

James

Job Details: 10/08/2025

"F3e1 f1e1 f5e1 f5e2Cx stated unit will not start. Warranty. Unit and found Codes for main control board F1 E1. also found code for lock failure, F5 E1. Could not activate components via diagnostics. ordering new control board, harness, valve and lock. ; ordrng 1 W11116594 (Main acu) and 1 W11116594 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ

Near Bakersfield, California 93306

James

Job Details: 10/08/2025

"Customer stated unit not making ice or dispensing water. Also has lights out in refrigerator and freezer. Also has not working UI on middle drawer and dim LEDs on front UI. Warranty. Inspected unit removed UI from middle drawer and found corrosion on wire harness and broken wires at connector to user interface board, causing unit to not function properly. Disconnected middle drawer, user interface and lights began to function as intended, ordering new middle drawer door as part of connection. Pins are broken off inside wire harness of existing door. Lights are now working as intended. Water flow restored two unit. Replaced main door user interface.; ordrng 1 W11435361 (Middle drawer)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS586FLDM00

Near Bakersfield, California 93306

James

Job Details: 10/08/2025

Customer stated unit not cooling properly. Warranty. Inspected unit found current temperature temperatures within range refrigerator approximately 36° freezer approximately 0° unit currently running as intended LEDs on main user interface dim. No ice production. Order a new icemaker and user interface.; ordrng 1 WPW10251076 (Ice maker) and 1 W10811881 (Stealth ui)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Bakersfield, California 93306

James

Job Details: 10/08/2025

Cx stated slow flow to door and ice maker is working fine. No warranty. Slight slowing of water to door. Door measured 32 oz. Dispensed when only 23 oz actually dispensed. Quoted for housing duel valve assembly.

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SSN5WW

Near Paso Robles, California 93446

Jack

Job Details: 10/08/2025

This job is taking longer then whats needed. It needs to be completely cleaned out. Replaced inverter and will be cleaning out the rest. Reschedule to next day. ; schdld next appmnt for 10/9 THU !

We serviced a

THERMADOR VENT HOOD

Model UCVP36XS/03

Near San Luis Obispo, California 93401

Jack

Job Details: 10/08/2025

Need 3 job count and there is the other job thats added to it. The stovetop removal. Customer would like between 11 and 2. ; schdld next appmnt for 10/14 TUE !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRSF5536RB00

Near Apple Valley, California 92307

Israel P

Job Details: 10/08/2025

Replace control board on unit but ordered wrong thermostat. Re-ordering thermostat for refrigerator and will be returning to replace. ; ordrng 1 W11724692 (Thermistor)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Helendale, California 92342

Israel P

Job Details: 10/08/2025

"The customer complaint is that the unit is stuck on drain and wont run any cycles. The unit is covered under warranty. Tested the unit and unit will not let me run any functions or diagnostic mode due to a faulty pressure sensor making the unit continuously run drain pump. Will be ordering new control, board and harness. ; ordrng 1 W11170317 (CB) and 1 W11448788 (Harness)"

We serviced a

WHIRLPOOL DRYER

Model WGD6150PW0

Near Fillmore, California 93015

Ian Y

Job Details: 10/08/2025

Customer states unit still making noise. Rear bulkhead is bent as well as drum from use. Ordering new and will install on return visit. Unit is warranty and customer will owe no money for repair. ; ordrng 1 W10757750 (Drum) and 1 W10714471 (Rear bulkhead) and 1 279948 (Dryer repair kit)

We serviced a

KITCHENAID DISHWASHER

Model KDTM354ESS3

Near Los Angeles, California 91364

Giovanni M

Job Details: 10/08/2025

"F7E1 F5E1 F6E1Unit needs control , sump and wire harness. ; ordrng 1 W11341628 (Control) and 1 W10834766 (Wire harness)"

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ7

Near Calabasas, California 91302

Giovanni M

Job Details: 10/08/2025

Customer was concerned that the unit was leaking gas. Upon diagnosis I found some of the manifolds could be damaged. Ordering new parts now.; ordrng 1 W11504626 (Manifold assm) and 1 W11504626 (Manifold)

We serviced a

FRIGIDAIRE MW/OVEN COMBO

Model GCWM2767AFJ

Near Santa Maria, California 93455

George

Job Details: 10/08/2025

Case. 1004739242installed parts unit still not heating called manufacture found insufficient voltage across 19.45 volts need electrician for customer to corr3ct voltage also new issue broken filler on left side broken need this part Darren assisted ordering correct part.; O-emld tckt

We serviced a

WHIRLPOOL DRYER - ELECTRIC

Model WED4720RW0

Near Santa Maria, California 93454

George

Job Details: 10/08/2025

Received a call for service unit not powering up check voltage ok need ui and control to complete. Service.; ordrng 1 W11780107 (Control) and 1 W10909685 (Ther elf use)

We serviced a

GENERAL ELECTRIC WASHER

Model GFW850SPNR

Near Fontana, California 92337

Francisco

Job Details: 10/08/2025

"Cx in EXTENDED warranty, Cx reported unit shuts off. Found unit shutting off door not locking due to inverter, fault. Ordering main board as well relay clicks repeatedly unable to perform test 14 for spin. Suspect bad main board or inverter.codes found ( 42,18,38,9,43) ordering parts rs as soon as parts are in please; ordrng 1 WH22X36637 (Main Cntrl) and 1 WH22X38837 (Inverter)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Santa Clarita, California 91355

ERICK H

Job Details: 10/08/2025

"In warranty. Cx states Fc not cooling properly. Confirmed, rc over 50 degrees Fahrenheit. ; ordrng 1 W11035836 (Control)"

We serviced a

MAYTAG DRYER - ELECTRIC

Model MGDB835DW3

Near Stevenson Ranch, California 91381

ERICK H

Job Details: 10/08/2025

"In warranty. Cx states drum doesnt spin. Confirmed, drum not spinning. ; ordrng 1 W11126010 (Motor) and 1 4392067 (Repair kit) and 1 W11662087 (Belt switch) and 1 W10833003 (ACU)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Fresno, California 93711

David

Job Details: 10/08/2025

Unit is in EXT . warranty confirmed CX report of unit making noise found gears in gearcase missing teeth ordering gearcase; ordrng 1 W11449841 (GEARCASE)

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Lancaster, California 93535

Daniel M

Job Details: 10/08/2025

In warranty. Cx states unit not responding. Visual inspection shows that door switch is damaged. Recommend replacing door switch.; ordrng 1 WP3406107 (Door switch)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Merced, California 95340

Cruz

Job Details: 10/08/2025

"File # 21054722 from WP TL - unit in warranty- called WP TL they recommend that compressor and Orion control to be replaced- compressor ohms are not matching during testing at connector j14- compressor test failed 39,99- WP also stated that Orion control can be defective as well causing compressor not to start- ordring parts for unit. ; ordrng 1 W11664342 (Cntrl elec) and 1 W11574766 (Panel ui) and 1 W11567409 (Orion control) and 1 W11578031 (Compressor) and 1 W11506421 (Inverter control)"

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW

Near Ceres, California 95307

Cruz

Job Details: 10/08/2025

Wrong model number doesnt match up with original- customer thats going to call their extended warranty to get the issue corrected- ; snapped 1 QuickPics

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TF3

Near Modesto, California 95351

Cruz

Job Details: 10/08/2025

"Unit in warranty- cx states FRIDGE IS MAKING A CONSTANT LOUD HUMMING/BUZZING NOISE, CX PLAYED IT OVER THE PHONE FOR ME TO HEAR- found water to be dripping from fill tube down back wall into evap housing causing a loud buzzing sound- found disper module to be detaching and falling off from door- look at pictures- ordring parts for unit. ; ordrng 1 241796405 (Fill tube) and 1 241679009 (Module) and 1 240570235 (Overlay)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS2

Near Modesto, California 95355

Cruz

Job Details: 10/08/2025

Unit in warranty- screw head pop off during tightening- look at pictures- will need to replace motor assembly again- re-ordering- ; ordrng 1 W11416362 (Motor)

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GNE27JYMXFFS

Near Hesperia, California 92344

Cesar

Job Details: 10/08/2025

"Customer states not cooling. Unit in warranty. Can smell Freon in the freezer and fresh food compartment indicating a gas leak at the evaporator, running empty caused compressor to lock up ; ordrng 1 WR85X40009 (Evaporator) and 1 WR87X43805 (Compressor) and 1 WJ56X61 (Acces valve)"

We serviced a

MAYTAG REFRIGERATOR

Model MSS26C6MFZ00

Near Hesperia, California 92345

Cesar

Job Details: 10/08/2025

Customer states no ice production unit in warranty found broken wires in the door to ice maker white and brown wires ohm open from end to end ; ordrng 1 LW10839374 (Door)

We serviced a

SPEED QUEEN DRYER - ELECTRIC

Model ADE4BRGS177TW01

Near Wofford Heights, California 93285

Brandon

Job Details: 10/08/2025

Cx states the drum light is broken. Unit under manufacturer warranty. Upon inspection I verified that the drum light is broken and its harness is damaged. PreID light was not correct.; ordrng 1 D518795 (Light assembly)

We serviced a

WHIRLPOOL MW/OVEN COMBO

Model GSC309PVB02

Near Manteca, California 95336

Andrew

Job Details: 10/08/2025

ight. Light inside the microwave and electric oven does not go. lights not working.; schdld next appmnt for 10/20 MON AM

We serviced a

WHIRLPOOL M/W OTR

Model WMH32519HZ10

Near Manteca, California 95337

Andrew

Job Details: 10/08/2025

Cust stated.warranty yes. . . .noise. I believe the heating element is no longer working. It makes a loud noise. Its present when we test to use it. Cx complaint upon arrival ran programmed diagnostics found. Found no Error code and noise fan. Found open thermostat. Needs work ordered parts. ; ordrng 1 W11678970 (CAPACITOR) and 1 W10832024 (THRMST-FIX)

We serviced a

KITCHENAID ICE MAKER

Model KUIX535HBS00

Near Bakersfield, California 93314

Aaron

Job Details: 10/08/2025

"6 call countIn warranty. Cx states not making ice , ice machine is still not making ice after 24 hours causing the icemaker compressor to fail after 24 hours of use ordered seal system parts and main board relay sticking , ordered parts to correct issue; rqstng P&A on 1 W11034363 (cntrl-elec) and 1 WPW10206473 (coil-solnd), ordrng 1 WPW10534030 (valve-gas) and 1 W11735041 (Compressor), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Fontana, California 92336

Francisco

Job Details: 10/08/2025

"Cx in warranty, Cx reported no ice production. Found wiring intermittent issue on door/ cracked ice maker. Removed and replaced door, tested ops no leaks and unit working ok. Asked Cx to allow 24 hrs for normal ops. No damage by technician."

We serviced a

JENNAIR DOUBLE WALL OVEN

Model JMW3430LL04

Near Acton, California 93510

Samson

Job Details: 10/08/2025

Cx states unit popped F2E1 . In warranty. Installed new console and unit test ok. Complete

We serviced a

WHIRLPOOL DRYER

Model WGD5050LW3

Near Santa Maria, California 93455

George

Job Details: 10/08/2025

Installed parts tested checking out ok complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Palmdale, California 93551

Daniel M

Job Details: 10/08/2025

In warranty. Cx states drain pump is running continuously. Lid lock checks good. Unit is receiving proper voltage. Replaced control board. Pressure hose checks good. Test unit through normal operation cycle. All components are working properly. No error codes present. Unit is working as intended. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near San Luis Obispo, California 93401

George

Job Details: 10/08/2025

Installed parts tested check out ok complete.

We serviced a

WHIRLPOOL OVEN

Model WOEC5030LZ00

Near Perris, California 92571

Kevin

Job Details: 10/08/2025

Unit is under extended warranty. Customer stated that the unit is making an electrical smell when in use. I found that one of the inner lock switches is getting stuck causing relay to chatter on main control. This has damaged main control relay. Smell is coming from inverter when in use. I returned today and disassembled. I found that the smell was coming from a thermostat in the harness. Removed and replaced harness. Tested unit. All tests good.