Local Reviews
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Michael M.
DRYER MAYTAG MGDB835DW4 Cx states screen at rear of unit is sharp and damaging Cx clothing. Tech finds foreign object has been melted to inlet grating and has a sharp edge to one spot. Advised cx to use Brillo pad to knock off melted debris.Unit ops as designed with no issues. Advised cx to load smaller loads and when drying toddlers clothing use low heat/ air only to prevent singeing of cloths. Unit ops as designed job complete
Jim S.
DISHWASHER WHIRLPOOL DU915PWPQ1 Cleared obstruction in drain hose.
Jim S.
DISHWASHER KITCHEN AID KDTE104ESS4 The concern is that the unit was not draining.Open winding in the drain pump. Replaced drain pump unit tested OK; used 1 W10876537 (DRAIN PUMP).
Kevin M.
RESIDENTIAL REFR WHIRLPOOL KRFC300EBS00 " Customer stated the ice maker will not stop making ice. I found that the ice maker shut off arm would not stay inside ice maker causing ice production not to stop. Found failed ice maker shut off arm. Removed and replaced ice maker shut off arm. Tested unit. All tests good."
Tyler F.
WASHER MAYTAG MVWB700BW0 Customer stated that the unit is leaking but no on every cycle. Cycle tested unit multiple times and found valve and dispensers leaking. Ordering dispenser and valve.; ordrng 1 W10853723 (valve) and 1 WPW10554110 (dispener)
Tyler F.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Customer stated that the refer and freezer doors have gaps. Added a washer and moved washer for freezer door. Tested all works good at this time.; used 1 WP489467 (WASHER) from stock
Tyler F.
REFRIGERATOR KITCHENAID KSSC48QMS02 Customer stated that the unit is not cooling. Found control board relays are shorting. Removed and replaced main control board kit. Tested all works good at this time.
Aaron B.
WASHER MAYTAG MVWB955FW1 "Checked the unit found a F7 E9 code which is a locked rotor checked to see if the unit had anything in between the basket and tub nothing , checked the rotor asm everything was tight ordered main control and stator SR#7726942706 ; ordrng 1 W10754158 (motor stator) and 1 W10754448 (clutch) and 1 W10883005 (harns-wire) and 1 W10912345 (cntrl-elec)"
Kenneth M.
WASHER MAYTAG MHW6630HC0 Found unit leaking from bellows. Clamp ring fell off. Reinstalled and tested. Spring not stretched out. Tested good.
Aaron B.
WASHER MAYTAG MVWB725BW0 " Checked unit the tub bearings are bad also basket is wobbling left and right meaning unit is going to need a new tub and basket asm, very hard water out here needs to be totally rebuilt basket won’t separate from shaft of the tub ; 1 W10222008 (filter) and 1 W10381078 (outer tub) and 1 W10518300 (basket) and 1 W11252784 (WASHPLATE )"
Aaron B.
RANGE KITCHEN AID WOD77EC0HS01 "This is a wall double oven , display is unreadable to repair the unit needs a new console ordered part , informed the customer that they may need to call the contract and correct the unit that needs the work done and resubmit a new work order ; 1 W11351648 (CONSOLE )"
Kevin M.
WASHER MAYTAG MHW8630HC0 Bulk detergent dispenser is filling up with water and diluting detergent to an unusable level. Found failed dispenser assy and pump. Ordering parts.; ordrng 1 W11316271 (motor-pump) and 1 W11316372 (dispenser)
Tyler F.
REFRIGERATOR WHIRLPOOL WRT519SZDM02 Customer stated that the food is freezing then maintain everything changed the settings now food is spoiling. Temp is set to high set to recommended and changed the air flow in freezer all works good at this time.
Kenneth M.
WASHER MAYTAG MVWB765FW3 Installed console and tested dunit. Unit is bi ow working properly. Customer approves function at this time.
Aaron B.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Customer is hearing loud buzzing noises , checked the refrigerator is not connected to water and the icemaker is on , turned off unit is working as design at this time"
Danny G.
WASHER WHIRLPOOL MHW3505FW0 Unit is not draining Found clogged drain pump Removed pump and cleared drain pump Reinstall unit and ran a self test cycle and unit completed with no leaks and no issues Advised client to get washer cleaned with affresh. Unit is now working properly.
Aaron B.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Unit no lights in the upper section freezer light went out first then the rest went out , pulled the light out found the light connector pins busted or backed out of the harness to the unit in the liner , called tech line to report it unit not repairable at this time , sent to product review Sterling Sr#7726943131"
Chase F.
WASHER WHIRLPOOL MVWC465HW Will return parts in the morning.
Jonathan C.
WASHER MAYTAG MVWC465HW0 Found splutch bad replaced tested working to spec
Irvin F.
DRYER WHIRLPOOL WED7500GC0 Installed correct inner door returned other. Door shuts and unit operates. All ops normal.
Francisco S.
DISHWASHER AMANA ADB1400AGS1 "Cx to contact if needing to schdle"
Andy H.
MICROWAVE KITCHENAID KOCE507ESS07 Needs parts called techline 7726942924; ordrng 1 W10217711 (inverter) and 1 W11346197 (MAGTUBE W11346197)
Randy C.
VENTHOODS WHIRLPOOL UXT5536AAS3 Removed and replaced damper motor fan. Fan won’t start on one or two then is defective re-ordering. installed old fan back; ordrng 1 WPW10291577 (motor-fan)
John B.
MICROWAVE OVEN KITCHEN AID KMHC319ESS2 "Replaced the interlock switch is for the door, lubed the mechanism with silicone. Tested the door several times for opening and closing and starting and stopping. The test was good."
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Removed and replaced right side rail adapter. While I had everything apart I found that tabs were also broken on mullion strip cover. Need to order mullion. I have not installed ice maker parts yet; rqstng P&A on 1 W10877493 (rail-mulln)
Danny G.
REFRIGERATOR KITCHENAID KRFC704FPS00 Door handles are loose Found door handles all looseReinstall door handles Doors are opening and closing properly
John B.
OVEN KITCHENAID KODE507ESS04 "The temperatures seem to be proper in upper and lower oven, the customer was concerned that the temperatures were too high. Gave customer instructions on pre-heat, the temperature will be higher than normal in preheat and give the oven about 20 minutes to settle into its proper temperature. Also gave customer instructions on how to use the timer cycle the stop time in the start time. The oven tested good no error codes."
James M.
MICROWAVE WHIRLPOOL WMH31017HS "Found unit with interlocks not always working. Also found unit not heating. Ordering interlocks, switches, magnetron diode, capacitor. Will return when parts arrive. Will need second man for removal and reinstall. ; ordrng 1 W10754299 (magnetron) and 1 W10832024 (thrmst-fix) and 1 W10850446 (capactr-mg) and 1 W11252186 (interlock) and 1 W11252187 (interlock) and 1 W11256462 (diode)"
James M.
LAUNDRY MAYTAG MVWB835DW3 Fund unit with broken lid at left side wire hinge. Ordering new lid and hinges. Will return when parts arrive. ; ordrng 1 W11259006 (lid) and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge)
Andy H.
RESIDENTIAL REFR WHIRLPOOL KRFC704FBS00 "Not cooling, replaced compressor kit and evaporator tested unit working properly"
Randy C.
REFRIGERATOR WHIRLPOOL WRS312SNHW00 Found door not shutting ordering door ; ordrng 1 LW10912366 (dor-fip)
Kevin M.
DISHWASHER MAYTAG MDB8959SBS3 "Sr#7726942890 unit had caught fire. I removed front panel and found main control, wire harness and user interface has burnt. I called tech line since safety team is closed today. They documented call. Informed customer to call whirlpool with file number."
Randy C.
WASHER MAYTAG MHW5630HW0 Customer has a leaky water valve needs to get addressed to customer okayed; ordrng 1 W10908007 (medallion) and 1 W11316249 (panel)
Kevin M.
REFRIGERATOR WHIRLPOOL WRS588FIHB00 Unit leaking. I pulled unit out from wall and found leaks at incoming water line. Instruct customer on where leak is and to call a plumber to correct issue. Unit tests good.
Francisco S.
DRYER MAYTAG MGD6630HC1 Checked unit found unit not leveled and making vibration noise. Leveled unit it is now working properly.
Joe M.
REFRIGERATOR KITCHENAID KSRS25ILWH02 I only charged the service fee because I didn’t fix the machine and we had rescheduled this customer a lot of times.
Francisco S.
DISHWASHER KITCHEN AID KUDM25SHWH1 Completedcall. Lease check notes
Michael M.
DRYER MAYTAG MGDB855DC4 Cx states unit was running continuously and would start and stop on its own.Tech found wrinkle control activated. Cx was unaware of this function. Advised cx of units functions and how they work.Found lint check light is on advised cx to replace dryer vent tubing due to slight restriction developing.Unit tumbles and heats as designed job complete
Francisco S.
WASHER MAYTAG MHW6630HC0 Checked unit found shipping bolts not removed. Removed shipping bolts unit now checks ok.
Aaron B.
REFRIGERATOR MAYTAG MFI2570FEZ06 The correct address is 570 Camino Agua DulceNeeds a 4 call count Checked the unit compressor was cold checked the relay 120 volts to in replaced relay tested the compressor is bad shorted out bad needs new compressor and main board; ordrng 1 W11043763 (cntrl-elec) and 1 W11209866 (COMPRESSOR )
Andrew P.
DISHWASHER KITCHEN AID KUDS30IVWH4 Customer stated unit was not starting and light was blinking. Plug-in unit try to enter diagnostics and Unit would not enter into diagnostics. Heavy duty light would flash rapidly and when you touch keypad a second light would come on and blinking rapidly. Remove door panel and disconnected auxiliary fan plugging it back in to see if that would work. He was still having same issue most likely it is a stat key on the keypad or Shorty keypad order and keypad for customer; ordrng 1 WPW10250017 (panel-cntl)
Joe M.
WASHER AMANA NTW4516FW2 "Units transmission is leaking oil bad causing oil to get inside of all the parts underneath. Ordering parts.; ordrng 1 285565 (agitator assy,comp) and 1 W10721967 (drive pulley) and 1 W10890624 (motor-drve) and 1 W10913953 (actuator) and 1 W11162561 (CAPACITOR ) and 1 W11255272 (gearcase) and 1 WPW10006384 (drive belt)"
John B.
OVEN KITCHENAID KEBU208SSS02 "The lower oven has no convection fan motors, the appliance manager is most likely the issue. The temperatures inside the upper oven possibly not recovering due to the main control or the thermistor or the bake element. Customer will look into buying a new oven"
Joe M.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Units lights won’t shine due to control not powering them. Ordering parts.; ordrng 1 W11224256 (cntrl-elec)
Andrew P.
VENT HOOD WHIRLPOOL WVW75UC6DS2 Customer said that Unit was crooked and dripping oil down the back wall. Checked unit and installation of vent hood is incorrect. Unit is not level and slants to the left. It’s her vent hood will have to come down and be reinstalled and leveled properly informed customer that this is something that needs to be done by the insulation company in the manufacture of the home. This is a major installation issue not a minor one but unit is working properly
Jim S.
WASHER GENERAL ELECTRIC HTWP1400F2WW "Replaced tub, motor, trans tube and seal."
Jim S.
DRYER WHIRLPOOL NGD4655EW2 Installed drive assembly kit. Unit tested ok
Joe M.
WASHER WHIRLPOOL WFW92HEFC0 Unit had a sock stuck in the drain pump which only took me a few seconds to lean machine back and pull out. Only charging service call.
Kenneth M.
MICROWAVE OVEN FRIGIDAIRE FFMV1645TS Installed blower switches and latch hook. Tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR FRIGIDAIRE FGRU19F6QFD "Found unit Making noise every time you open the doors. Found unit lifted slightly to high cause the unit to vibrate On panel when the door is opened and closed. Dropped fridge side down just a hair to give clearance and tested unit. Unit is now working properly . Customer approves functons. ; (created new UIS, deleted prior attachment to UisID 225308)"
Kenneth M.
DISHWASHER FRIGIDAIRE FFCD2413US2A "Upon arrival customer was concerned about heating. Ran unit through test cycles and found all functions good. Heater is getting hot. Informed customer of the lower wattage heater. And purging hot water line. customer approves. Instructed customer on proper soap usage and to leave dishes a little dirty when putting them in the dishwasher. Customer approves ; (created new UIS, deleted prior attachment to UisID 225155)"
Kenneth M.
REFRIGERATOR FRIGIDAIRE LFSS2612TE1 Installed ice bin solenoid and drive bar. Tested unit. Unit is now working properly. Customer approves function at this time.
Randy C.
RANGE WHIRLPOOL WFG550S0HZ0 Found unit complaint won’t heat evenly found stays at 170 doesn’t go higher cooks uneven. Door switch broken. Won’t turn off light and stops baking hear rod loose. Broke. Ordering parts. ; ordrng 1 9757239 (rod-dr switch) and 1 WP9757262 (swtch-lite)
Kenneth M.
REFRIGERATOR FRIGIDAIRE LFSS2312TF0 Found unit not adjusting temps. Found previous company did not fully click in new control board. Fully installed control and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
RANGE WHIRLPOOL KSGG700ESS1 "Found unit not igniting. Found customer had the burner caps on the wrong burner head. Instructed customer on what caps went to what burner heads. And tested unit. Unit is now working properly. Customer approves function At this time. ; (created new UIS, deleted prior attachment to UisID 224999)"
Kenneth M.
WASHER GENERAL ELECTRIC GFW430SSM1WW "Found unit making a banging noise. Found the pulley nut hitting metal cover in the back. Unit tilted back way to far. Properly leveled unit to give The proper support needed since unit is on a pedestal. ; (created new UIS, deleted prior attachment to UisID 224485)"
Cruz B.
WASHER WHIRLPOOL WTW8500BW0 "Needs more work- found water leaking will filling up, found a small crack at outer tub causing water to leak onto floor, cx states water will drip into basket by itself as well, ordering parts for unit. Needs authorization for parts need a 3 call count. ; ordrng 1 W10381078 (outer tub) and 1 W10853723 (valve) and 1 WPW10550152 (ring-tub)"
John B.
REFRIGERATOR KITCHENAID KSSC36QTS02 "The main control is out, the refrigerator will not turn on. Note, the part is no longer available. Can we confirm this. Can we find the customer a part somewhere?"
Cruz B.
RANGE WHIRLPOOL WFG525S0HS0 "Needs more work- right burner is not turning on at times it take a while for burner to light, need to order burner for right side, installed new part (left burner head) left burner is now working as designed, cx ok repair. ; ordrng 1 WPW10515455 (burnr-head)"
John B.
FREEZER KITCHENAID KRFF507ESS01 "Replaced a evaporator inside the refrigerator section, and a new dryer. Refrigerator tested good. Note, the refrigerator has been off for a couple of weeks. Customer complaint of ice, possibly around the drain trapped inside the freezer. Fridge raider tested good at this time."
Aaron B.
DISHWASHER WHIRLPOOL IDT930SAGX0 "Drain motor and pump asm ear was busted causing the drain motor to fall off , replaced tested unit not installed and could not test at this time"
Michael M.
OVEN WHIRLPOOL WGG745S0FS02 Cx states large center top burner flame is flow and the lower oven took an additional hour to bake a cake (took two hours when normal ice is 1 hour)Cx states rep on the phone told Cx that service fee parts and labor would all be covered.Removed oval center burner and found debris clogging the head. Instructed cx on proper maintained of range. Took quick picHave low foam on oval center burner head. Adjusted fuel level to max and still have very low flame.Started lower oven bake with lower panels removed. Ignitor glows and have ignition but flame blew out easily and did not reignite. Closed door and ran bake again and unit is heating as designed but appears to have wear gas flow. No change when running all burner heads vs one head so not a pressure issue. Spoke with Dave and possible have control board issue. Verified PL1 with Dave.No faults stored in control boardCalling techline to documentSr#7726714957Amp check on ignitor 3.2-3.6amp. If correct then possibl
Randy C.
WASHER WHIRLPOOL WTW5000DW2 Cx canceled at the door said someone come on Friday and fixed unit.. job complete.
Aaron B.
MICROWAVE AMANA AMV2307PFS3 "F1 E4 , SR#7726721289. Checked the tech line he said check all the connections to the main relay checked all the connections they were good and disconnected the brown wire to the main relay unit ran just fine he said check the interlock switches replaced the interlock switch is in main board tested operations unit is working as designed now; used 2 W10727360 (MICROSWITCH) from stock"
Randy C.
REFRIGERATOR KITCHENAID KRFF507HPS00 Found light not working also making noise. Light module out. Replaced module now working as designed noise came from shelf’s not on appropriately. Adjusted no more noise cx approves job complete.
Randy C.
WASHER MAYTAG MAH5500BWW "Service call 115. Cx approves. Unit makes loud noise when spinning. Found loud spinner assembly wearing out needs new outer and inner tub with support. Parts no longer available. 22002115 spinner assembly w balance ring. Price not shown 22004465 860 outer tub kit Labor 240 Over 1,100.00 dollars Better to get new washer cx okayed Collected 115.00 via cc."
Michael M.
DRYER MAYTAG MGDC215EW2 Cx states that unit will turn on and spin but when they put clothing into the unit the drum will not spin.Ran unit for several minutes and unit stopped spinning after approx 5 minutes. Removed clothing and was able to start unit spinning again immediately by pressing start button.Needs a drive assembly 4392065 as rollers are damaged and belt is ready to snap also ordering timer WPW10185981 as this one cuts power intermittently to motorReturn 12/30/19 8-12 requested; ordrng 1 4392065 (dryer repair kit) and 1 WPW10185981 (timer)
Michael M.
DISHWASHER KITCHEN AID KUDS30SXSS4 "Cx states water is still leaking from front corners of the door.Tech removed lower toe panel and ran normal wash cycle. Unit leaks under rinse cycle at corner of doors. CxTech raised unit as much as it will go as front legs were low and took quick pic as left front leg is bent so it says slightly.Unit is hard wired into home and has floor damage Tech cannot resolve issue and home owners do not care they want it fixed.Andrew is unavailable for support due to being in the field, advised to speak with Dave about situation.Dave is currently not available for support. Per Andrew this call should have gone back to RH.will call Dave away from home to proceed with call.Tub frame is bent causing wash assembly to leak under unit towards front needs tub assembly WPW10511197$334.7and sump assembly W10806703 $224.03Plus labor $225 needs autho; ordrng 1 W10806703 (pump&motor) and 1 WPW10511197 (tub-dishwr)"
Cruz B.
RANGE WHIRLPOOL WFE540H0ES0 "Fixed- installed all new parts (1 block terminal, cntrl elec, nut) i then test unit in a bake & broil cycle it heated fine, unit is working as designed, cx ok repair."
Michael M.
WASHER WHIRLPOOL WTW7000DW4 "Cx states lid latch is louder than when Cx first purchased unit and unit vibrates loudly.Found units legs were not down properly allowing unit to wobble slightly. Leveled units front legs. Tub spins freely by hand no noises heard. Agitator is tight as designedNo faults stored in control. Ran auto service test with cx present and passed all cycles as designed with no issues.Cx identified shifter engagement as noise she heard and is advised this is not,al operation and as designed.Cx is using proper soap and loading properly. Ran high speed spin and unit ops as designed and does not wobble now. Cx is now happy job complete"
Jonathan C.
DISHWASHER WHIRLPOOL WDF330PAHB1 Found dispenser not open in test mode needs control; ordrng 1 W10919360 (cntrl-elec)
Michael M.
VENTHOODS WHIRLPOOL UXT5536AAS3 Cx states the vent hood buttons have pushed in again and become seized. Cx states it is defected.Took quick picture of unit.Unit was disassembled prior to tech arrival.Appears buttons are being pushed in too farTook quick pic of stuck buttons Tech advised cx that he would reassembly unit but if buttons were pushed too far into the housing again then a service fee and labor would apply. Cx states she doesn’t want the unit repaired she wants the unit replaced. Tech advised cx that we are a third party company and did not have that authority to replace unit.Cx denied repair due if unit breaks again outside warranty then Cx will be forced to fix it herself that is unacceptable. Documented with techline SR#7726717001 . Repaired unit and tested all operations several times with cx present buttons and unit op as designed. Took quick pic job complete Cx refused to sign work order
Michael M.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Cx states RC temps were warm and they found a large build up of ice on RC evaporator. Cx defrosted unit completely and then plugged unit back in.Tech removed deli drawer and found unit appears cooling but not a lot of ice build up on evaporator. Took quick picRC & FC thermistors pass.FC and RC evap fans op damper reads 23 as closed but tech can still feel air flow ordering damper control Test 6 defrost bi metal is closedAnd no mfg codes stored in controlRemoved all shelves to access evap. Verified control is opening and closing fully as designed. Had bad contacton defrost thermistor per R1 reattached thermistor and replaced all parts, unit is cooling as designed. Job complete"
Michael M.
WASHER WHIRLPOOL WFW96HEAU0 Cx states soap dispenser is not working properly and the lights on the console are not working properly.Cx agrees to service feeUnits are shoved into a spare bathroom not a large workspace at all.Removed and cleaned out detergent compartment and is now clear had clogged soap debris preventing soap from exiting cartridge but ops as designed nowRan UI console test and all lights pass test as designed. No faults were stored in the controlRan auto service test with lid removed and unit passed all cycles as designed and now have soap inside the wash drum as designed.Cx was present for auto service test and is happy. Instructed cx on how to clear soap cartridge for future maintence.unit ops as designed job completeLabor $45 collected $160 by check #10065
Michael M.
WASHER MAYTAG MVWX655DW1 Gate code #6296Cx states unit will sometimes fail to start and struggle to agitate. Agrees to OOW service fee.Tub spins freely by hand no noises head. Ran manual hot and cold and have proper flow from both. Ran auto service test and unit filled as designed. But when agitation occurredWill agitate one way but not the other. Motor will not spin faulty motor W11283592 $186.01Labor $125 quoted $443.68Cx denied repair due to cost and states they will replace unit. Collected $115/service fee by card job complete
Jonathan C.
REFRIGERATOR KITCHENAID KBFN402ESS02 Found hinges loose lock tighten tested working to spec
Jonathan C.
DISHWASHER KITCHENAID KDTE104ESS4 Tested unit unable to find a leak or anything wrong with unit working to spec
Andy H.
RANGE WHIRLPOOL WFG525S0HW1 Needs hinges; ordrng 1 WPW10299226 (hinge-door) and 1 WPW10299226 (hinge-door)
Jonathan C.
WASHER WHIRLPOOL WTW7000DW3 Found water valve bad replaced tested working to spec
Jonathan C.
WASHER MAYTAG MVWB850YG0 Found unit needs bearing kit quoted customer she decline repair
Aaron B.
REFRIGERATOR KITCHENAID KRFC704FPS00 "Called tech line tested unit said bin was full but empty , tech line said replace the icemaker , Ice maker $ 139.94 Tax 10.15 trip 115.00 labor 95.00 totaling $360.09 paid 265.09 check mr approved the est ordered part; ordrng 1 W10908391 (icemaker)"
Jonathan C.
WASHER MAYTAG MVWB765FW3 Found loose wire from control to drain pump disconnected reinstalled tested working to spec
Jonathan C.
REFRIGERATOR FRIGIDAIRE FFHT1514TW3 Installed compressor vacuumed to 500microns let sit for 10 mins when to 800 microns and stayed there charged system tested working to spec
Aaron B.
M/W OTR KITCHENAID KMHS120ESS5 "Unit reads open close door even after they opened and closed the door, Unit needs new interlock switch kit est to replace is $255.77 mr approved the est ordered parts paid 135.77 today on card ordered part ; ordrng 1 W11244490 (INTERLOCK KIT )"
Tyler F.
DRYER WHIRLPOOL WGD5000DW3 Customer stated that unit is not heating. Unit will heat once for me then stops. Ordering;g timer and control not in stock. Customer wants last call.; ordrng 1 WPW10185992 (timer) and 1 WPW10476828 (cntrl-elec)
Timothy J.
REFRIGERATOR KITCHENAID KRFF507HBS00 Installed module .tested unit. Unit operating as designed.
Timothy J.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Replaced control and found I still am not getting power to the dispenser water valve. Replaced both valves because of a suspected leak. After installing parts and troubleshooting about 45 minutes I would get water at the door and sometimes not. Found a bad connector. Corrected issue and tested. Unit operating as designed. Documented with WPTS (772460107)
Andy H.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Ice maker noise, repaired ice maker screws unit was loose tested unit working properly"
Francisco S.
DRYER MAYTAG MGD5630HW1 Cx had some personal stuff going on asked to be rescheduled.; saved tckt
Francisco S.
WASHER MAYTAG MHW6630HC0 Checked unit found dispenser drawer slowly leaking out of left lower corner. Ordering part and please reschedule upon part arrival.Sr#7726719471 TJ; ordrng 1 W10918521 (drawer) and 1 W10920132 (hose)
Aaron B.
REFRIGERATOR KITCHENAID KRFF507HPS00 "Checked the unit replaced the kick plate customer received from the manufacturer reset controls , tested ok now at this time"
Irvin F.
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Cx says the fresh food ice maker is not operating. The evap assembly is ice over. The thermostat failed. NEEDS 24 HRS TO DEFROST THE FRIDGE FOR PARTS REPLACEMENT. ; ordrng 1 242094802 (heater-defrost)
Irvin F.
OVEN AMANA AER6303MFS2 "Cx says the oven is not operating. Found the power cord was improperly installed. Burnt out the red line. Replacing harness, and therminal block. ; ordrng 1 W11134840 (harns-wire) and 1 WPW10245259 (block-term)"
Tyler F.
WASHER WHIRLPOOL WTW7500GC2 Customer stated that the left side hinge broke on lid. Found broken mounting point on lid. Removed and replaced lid tested all works good at this time.
Tyler F.
DISHWASHER MAYTAG MDB8989SHZ0 Customer stated that the dishwasher is not doing anything. Checked for error codes found code for no water entering. Found spoon stuck under the float switch. Removed and calibrated machine. All works good at this time.
Irvin F.
FREEZER WHIRLPOOL WRS588FIHV00 Cx says the door is not sealing. The new gasket is rippled. The door insert is separating from the door causing the gasket to gap. Need to replace the door this refrigerator has a different color; saved tckt
Tyler F.
WASHER WHIRLPOOL WFW5620HW0 Customer stated that the unit has a F3E1 error code. Removed and replaced pressure switch. Tested all works good at this time.
Irvin F.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Cx says the dispenser paddle is loose. The part has a crack on the pad won’t actuate. Replaced the pad. All ops.good.
Randy C.
COMPACTOR KITCHENAID KTTS505ESS0 Complaint makes noise. Cx has broken actuator needs new one scheduled for Tuesday ; ordrng 1 WPW10451270 (actuator)
Andy H.
MICROWAVE WHIRLPOOL KEMS308SSS05 Called techline 7726721256 needs inverter need to to call customer 1 hour B4 626 893-3064 needs afternoon ; ordrng 1 W10217711 (inverter)
Irvin F.
WASHER WHIRLPOOL WTW4816FW2 "Removed power from unit. Replaced main control. Test all components, passed. Calibrated unit. All ops normal."
James M.
DRYER - GAS GENERAL ELECTRIC GTD33GASK0WW Found unit not heating consistently due to weak igniter. Ordering new. ; ordrng 1 WE4X739 (igniter asm)
Irvin F.
REFRIGERATOR KITCHENAID KSRY25CRMS01 Removed ice maker. Installed replacement. No issues. Allow 24 hrs for ice. Throw all ice out after 24 hrs.
Tom R.
MICROWAVE WHIRLPOOL WMH31017HW3 "Found unit intermittently making clicking noise on Start, attempting to reposition Interlocks and Microswitches, no change. Order Top and Bottom Interlock Assemblies.Interlock Assembly - (W11252186)Interlock Assembly - (W11252187)NOTE - PART NUMBERS FROM RELIABLE, MARCONE DOES NOT SHOW MODEL, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W11252186 (INTERLOCK) and 1 W11252187 (INTERLOCK)"
Tom R.
WASHER MAYTAG WFW75HEFW0 "Installed Main Control Board and Pressure Switch, unit still not responding at UI, order UI Board and Drain Pump, and tech will return with Console.UI Board - (W10911021)Drain Pump - (WPW10605427); ordrng 1 W10911021 (panel-cntl) and 1 WPW10605427 (pump-water)"
Irvin F.
DISHWASHER WHIRLPOOL WDF330PAHS3 "Cx says the DW is making grinding noise during operation. No error codes. Allowed unit to run thru test cycle. The unit is draining slow the. Impeller is not on the shaft. Replaced the pump, Unit is draining properly. All ops normal."
Irvin F.
WASHER MAYTAG MVWB765FC3 Removed power. Removed failed console. Installed replacement. Test for operation passed. All ops normal.
Tyler F.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Customer stated that the u it is not cooling in the refer compartment. Found open thermistor. Ordering fan harness in stock.; ordrng 1 W11087438 (motor-evap)
Jonathan C.
WASHER AMANA NTW4516FW3 Found latch bad replaced tested working to spec
Andrew P.
WASHER GE GTW460ASJ9WW Cx stated unit was banging on side wall. Checked unit and suspension is bad. Ordering new suspension. Unit spins and drains fine. ; ordrng 4 WH16X26910 (rod & spring asm rig)s
Andrew P.
WASHER WHIRLPOOL GSQ9611KQ2 "Cx stated unit not spinning or agitating. Found broken coupler. Ordering coupler and reschedule fo Patrick tomorrow ; ordrng 1 285753A (coupling,motor)"
Tom R.
DISHWASHER KITCHENAID KUDS35FXSS8 "Found Upper Dishrack in the lower position, customer demonstrated issue, tech informed customer that the Upper Rack is adjustable, customer practiced adjustment, check okay, dishes clear Rack. No damage to unit or home from tech, job complete."
Andrew P.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Customer stated that food in the fresh food section at the bottom of the deli George was freezing. Damper assembly is already been replaced. Refrigerant thermistor needs to be replaced it is not a plug and play thermistor will have to be cut and spliced another with gel caps. Cannot find the Mr. on break down will have to search for thermistor for fresh food section and get parts ordered.; saved tckt
Tyler F.
COOKTOP WHIRLPOOL WCG55US0HS00 "Customer stated that the burners are not getting as hot. Found caps not centered. All,works good at this time."
Joe M.
RANGE KITCHENAID KDRS463VSS04 Control came in defective. Will return with new board.; ordrng 1 WPW10298119 (cntrl-elec)
Tyler F.
DISHWASHER MAYTAG MDB8989SHZ0 Customer stated that the dispenser door broke. Removed and replaced dispenser. Tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRS322FDAM Customer stated that the ice maker stopped working. Found leaking mold froze the timer. Removed and replaced ice maker. Tested all works good at this time. Recall on KC different issue though.
Andrew P.
REFRIGERATOR WHIRLPOOL WRS325SDHB02 Customer stated unit was not dispensing ice checked ice dispenser and motor would turn Vanilla Ice we come out. Removed ice bucket it down ice all clipped together and solid. Dumped ice out and cleaned out ice bucket. Put ice pack in the ice bucket and dispense ice and ice dispenser fine. Advise customer if they are not using ice on a regular basis to run to Dispenser every other day to break ice apart otherwise it will clump together job complete
Joe M.
REFRIGERATOR KITCHENAID KSSC42QMS02 Called techline and was informed to order parts. Ordering parts.; ordrng 1 W10757851 (optic bd set ref) and 1 WP2222965 (bin-ice) and 1 WPW10277448 (icemaker)
Joe M.
FREEZER WHIRLPOOL KRFC300ESS01 Ordering will install on revisit.; ordrng 1 W10827015 (cover)
Andrew P.
WASHER MAYTAG MVWC565FW1 Unit would not start. Checked unit in diagnostics and found lid lock fault. Removed and replaced lid lock tested unit and it functions normally
Jonathan C.
RANGE FRIGIDAIRE FGGH3047VF Found spark mod bad replaced tested working to spec
Timothy J.
REFRIGERATOR KITCHENAID KSF26C6XYY04 Inspected unit and found the compressor running but no cooling. Unit needs a new compressor.; rqstng P&A on 1 WPW10466675 (compressor)
Joe M.
MICROWAVE WHIRLPOOL MMV4205DH1 Pulled unit down from mounting above stove. Installed new MAGNATRON and unit began to function as designed. Job complete.
Tom R.
REFRIGERATOR WHIRLPOOL WRF555SDHV02 "Entered diagnostics, found Damper Door opening and closing intermittently in wrong order, replace Damper Door. Found lights flickering during diagnostics, order Control Board.Control Board - (W11043763)Damper Door - (WPW10196393); ordrng 1 W11043763 (cntrl-elec) and 1 WPW10196393 (damper control assy)"
Tyler F.
MICROWAVE KITCHENAID KMLS311HSS6 Customer stated that when unit is delivered the outer skin and console were dented. Removed and replaced outer skin and console. Tested all works good at this time.
Irvin F.
REFRIGERATOR FRIGIDAIRE FFHT2032TP "Cx says the unit is nit cooling. Found the compressor is not running. Fans and lights on. Un8t needs new starter. Replaced powered unit, passed. All ops. Good."
Timothy J.
REFRIGERATOR KITCHENAID KRFF507EWH01 Installed harness assembly cover and support. Tested unit . Unit checks ok.
Timothy J.
DRYER WHIRLPOOL WED4815EW1 Installed catch and latch. Tested unit. Unit checks ok.
Alejandro C.
REFRIGERATOR FRIGIDAIRE FFTR1814TW4 "Found the unit not cooling, replace compressor and dryer charge refrigerant, check condenser and evaporator fan motor running normal"
Tom R.
DISHWASHER GENERAL ELECTRIC GSD3300K55WW "Upon arrival, unit full of water, manually cycled Timer, unit drains. Ran unit in normal operation, Timer becoming stuck at contact points, replace Timer.Installed Timer, ran unit in normal operation, check okay, Timer advances, all components functional, check okay. No damage to unit or home from tech, job complete.NOTE - VACANT APARTMENT UNIT, CUSTOMER NOT PRESENT, TECH GIVEN PERMISSION TO ENTER, NO SIGNATURE"
Jonathan C.
WINE COOLER KITCHENAID KUBL204ESB Needs parts; ordrng 1 W10772910 (nameplate) and 1 W10797360 (drawer-frt) and 1 W10803980 (drawer-frt)
Jim S.
WASHER MAYTAG MHW8200FC0 Replaced faulty bellow
Jim S.
DRYER ELECTROLUX EFME617STT0 Motor clip came off. Reinstalled clip and screwed the motor bracket down to prevent the torque of the motor from popping the clip back off.
Tyler F.
WASHER WHIRLPOOL WTW5000DW3 Customer stated that the unit stopped spinning. Found broken suspension rods ordering rods in stock.; ordrng 1 W11130362 (suspension)
Jim S.
REFRIGERATOR KITCHENAID KRFC704FBS01 used both fill tubes. While installing the first fill tube it broke the wires. Install the second fill tube and was successful. Unit tested OK
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed diffuser and UI. Tested unit. Unit is now ow working properly. Customer approves functions at this time.
Andrew P.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Checked unit at terminal box and unit had 120vac. Checked connections from control to console and had 5.6vdc and 12.4vdc. Unit has bad console. ; ordrng 1 W11116422 (panel-cntl)
Cruz B.
REFIRGERATOR WHIRLPOOL WRS322FDAM04 "Fixed- installed new parts (2 led lights ice maker) water filled mold, led lights are working in both compartments, cooling and temps are working fine at the moment, cx ok repair. Send cx this work order via email please thanks."
Francisco S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Checked unit found frozen fill tube cup. Defrosted cup and tested ops unit working as intended.
Andy H.
DRYER MAYTAG MGDB765FC0 Needs control ; ordrng 1 W10913337 (overlay) and 1 W10914394 (cntrl-elec)
Jonathan C.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 7726339127 called tech told them whats been done said that this unit is non repairable
James M.
WASHER MAYTAG MVWB765FW3 Unit has broken plastic on left side of lid at hinge. Ordering new lid and wire hinges; ordrng 1 W11259006 (lid) and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge)
James M.
WASHER WHIRLPOOL WFW6620HC0 "Cox stated unit making loud noises during cycle. Customer has video of problem. Checked error codes, found none. Ran normal cycle with full load. Could not duplicate problem. Unit ran as intended. Directed customer back to customer service for further resolution. Registered with techline Butch sr# 7726718568"
Cruz B.
REFRIGERATOR WHIRLPOOL WRF736SDAB10 "Needs more work- found ice maker not producing any ice, ran a ice maker test in diagnostic 58 it failed, found damper cntrl to be stuck open causing veggies to freeze in produce drawer, found lights on UI to be dim and buttons are hard to Push,need to order parts for unit. Will use ice maker on next visit. ; ordrng 1 W10865870 (cntrl-elec) and 1 WPW10479155 (control)"
Rod H.
RANGE WHIRLPOOL WFG320M0BS3 Cavity light inoperative Confirmed Light bulb had been changed with known goog one.No operation.Found no voltage to the socket In cavity Ordering control harness and socket; rqstng P&A on 1 W10856866 (sockt-lite) and 1 W10914403 (harns-wire) and 1 W11126814 (cntrl-elec)No core return asked forReturned to replace defective partsAs designed op returned
Cruz B.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Needs more work- needs a sealed system tech- found no frost pattern on evap, found a frozen ball at cap, look at SD-QuickPic, ice cream and ice cubes are staying frozen hard at the moment temp is 0° in freezer compartment. Ordering compressor for unit. Send compressor to LV ; ordrng 1 WPW10507886 (compressor)"
Rod H.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "RO there 12/19 THU, 19:18 to 19:33, Sheet of ice in bottom of freezer floor Confirmed Drain plugged Needs deicing. And drain replaced.; ordrng 1 W11084807 (extension)Returned to replace leaking drain conduit with no recurring leaks. As designed operation returned"
Cruz B.
REFRIGERATOR FRIGIDAIRE FFSS2315TP0 "Need more work- cx claims unit is barley producing ice and water flow has no pressure when dispensing for water. Ck water pressure at water supply and found pressure to be good, unit needs valve and water filter. Cx has a warranty with Arrons. ; ordrng 1 WF3CB (pure source 3 cs1)"
Andrew P.
REFIRGERATOR GE GSS22UFPCWW Customer stated that you know is leaking and ice was building up in freezer bottom. Check unit and found block of ice bottom freezer. Unit not draining out of drain in freezer section. Remove drain tube and back and cleared it out include ice blockage in drain in freezer section poured water through it and it drained out fine job complete
Cesar H.
WASHER MAYTAG MHW3505FW0 F9e1 long drain f0e1 load during clean cycle f5e2 door latch.Tested unit found water draining slowly out of unit checked for restricted drain lines and filter al was clear determined insufficient pump. Also tested door latch multiple times unlocking and locking latch failed to unlatch 1 out 3 tries routed for latch and pump ; ordrng 1 WPW10443885 (door lock) and 1 WPW10605427 (pump-water)
James M.
WASH/DRY COMBO FRIGIDAIRE FFLG4033QW Found unit leaking from water inlet. Applied plumber tape to connections and rebooked water. Unit is working as intended and customer approves function at this time.
James M.
DISHWASHER FRIGIDAIRE FGID2466QD Unit leaking from door. Inspected unit and found gasket worn also found bottom door gasket deformed. Ordering new. ; ordrng 1 154827601 (gasket) and 1 5304500204 (gasket)
James M.
RANGE WHIRLPOOL WFC310S0ES3 Unit has bad infinite switch for front left burner. Unit also has rear right burner partially working. Ordering new switch and burner. ; ordrng 1 W11255551 (elmnt-surf) and 1 WP3149400 (switch-inf)
Cruz B.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Ref #7726150636 . Ashely from CR look at SD-Quick Pic- recommendation for unit replacement- found Freon on compressor plate, found no damage to copper lines , found rat poop and tube installation to be chewed, found compressor to be running, put unit in a diagnostic system test it failed, temps in FF 52° temp in FC 62°. Send cx this work order via email please thanks."
Tom R.
WASHER MAYTAG MVWB755DW0 "Upon arrival, unit unplugged. Plugged in unit, ran diagnostics, found error codes F0E5, F5E3. Diagnostic testing, Lid Lock good, filled unit with both hot and cold valves activated, no leaks with standing water in tub. Spin good, Valves good, Drain good. Oil present in debris under unit. Agitate has noise present, visual inspection shows no debris under Washplate or between tubs, Washplate Screw very difficult to remove. Order Washplate, Screw, Gearcase, and Clutch.Washplate - (W10902814)Screw - (W10752187)Gearcase - (W10811956)Clutch - (W10754448); ordrng 1 W10752187 (screw) and 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10902814 (washplate)"
Randy C.
DISHWASHER WHIRLPOOL WDF760SADM0 Won’t wash. Unit doesn’t engage in wash cycle needs new wash pump motor. ; ordrng 1 WPW10671942 (sump and motor assy)
James M.
RANGE WHIRLPOOL WFG525S0HV0 Replaced sensor and tested u it. Unit now working as intended.
Cesar H.
WASHER WHIRLPOOL WTW4816FW2 Customer is loading unit correctly off balance was so severe tub put a den on cabinet. Also unit had been shutting off during cycles and also repeating cycles before it shut off and would not turn back on. Control has power and Led on control is on but power button not responding rerouted for suspension and control ; ordrng 1 W10780045 (suspension)
Randy C.
MICROWAVE WHIRLPOOL WMH53520CS1 Found door broken found not sealing ordering door psp part; ordrng 1 W10629794 (door/mw)
Tom R.
REFRIGERATOR WHIRLPOOL ET1FTKXKQ10 "Found unit Drain Tube plugged, cleared debris, deiced FC area, drain good, check okay. Cleaned Condenser Coils, check okay. No damage to unit or home from tech, job complete.Customer approves estimate, tech collecting Total.SC - 115.00Labor - 35.00Total - 150.00"
Tom R.
DISHWASHER WHIRLPOOL KDTE334DBL "Found unit not able to drain, no rotation at Drain Pump. Visual inspection shows debris in Drain Pump, cleared debris, ran unit, drain good, check okay.SC - 115.00Labor - 35.00Total - 150.00Customer approves estimate, tech collecting Total."
Rod H.
WASHER WHIRLPOOL WTW7500GW0 "LeaksConfirmed Water runs right out through pump due to something had chewed the drain hose that goes from bottom of tub to drain pump.Consume adamant that no vermin nor any other outside influence was at fault.Claims had to had happened prior to delivery over a year ago. See pix of damage.Will also need console assembly replaced due to in active buttons.Covering per Vonnie, Lowe’s liaison.NOT IN STOCK LOCALLY. WILL TRY TO PUSH FOR THURSDAY 26Dec2019. Please Cher part DISABLED CHILD. ALOT OF LAUNDRY BACKED UP PLEASE ACCOMMODATE IF POSSIBLE.; ordrng 1 W10802689 (hose)"
Cesar H.
FREEZER WHIRLPOOL WRX986SIHZ00 Replaced bin all checked good
Cesar H.
WASHER AMANA NTW4516FW3 Found problem to be noise when unit is running agitator or spinning noise is coming from motor at closer look found cooling fan on motor not fully pressed down on shaft causing it to rub on gear case. Pressed fan down it now clears gear case all tested good
Cesar H.
MICROWAVE OVEN FRIGIDAIRE FFMV1645TW Contacted tech line regarding damage file 83228730
Jim S.
WASH/DRY COMBO FRIGIDAIRE FFLG3911QW1 Transmission not locking; ordrng 1 5304492254 (actuator) and 1 5304500426 (hub) and 1 5304500427 (tub) and 1 5304500463 (plate) and 1 5304501142 (motor-gear) and 10 5304501446 (screw)s and 10 5304504896 (screw)s and 1 5304520189 (TUB)
Cruz B.
WASHER WHIRLPOOL WTW5000DW1 "Fixed for FTC- cx claims unit will not turn on and latch will keep clicking as well, ck for voltage at cntrl and found 120AC, I then installed new parts (cntrl elec, latch) calibrated unit for wash performance and ran a diagnostic test mode it completed filled, wash, drain, spin, locked & unlocked, no codes, no leaks, unit is working as designed, cx ok repair."
Jim S.
REFRIGERATOR KITCHENAID KRFC704FBS01 DO NOT CALL CUSTOMER ; ordrng 1 W11254958 (dor-fip)
Cesar H.
RANGE FRIGIDAIRE FPGH3077RFA "F11 on display that is a stuck key code attempted to reset code came right back also front right burner flame high on one side burner is clean could not see anything pushing gas to the one side cap or burner have a slight deformation determined failed burner, cap and UI; rqstng P&A on 1 316262104 (burner cap cover) and 1 316438400 (burner,16/17k) and 1 808751519 (UI)"
Cesar H.
WASHER MAYTAG MVWX655DW1 "Found long fill codes stored in memory customer also stated it will run over and over until someone shuts it down but it is not every load ran tests on unit water valves tested pressure hose checked good and no obstruction at air dome, unit is on its own circuit all mechanical functions and components are working properly determined control error ; ordrng 1 W11116592 (cntrl-elec)"
Cesar H.
REFRIGERATOR WHIRLPOOL WRS325SDHB01 File# 7726728451 per tech line unit might have a corrupted logic board causing unit not to defrost and to replace control. Found evaporator thermistor test comes back as an open thermistor again ohm thermistor at control and it is in range not open ordering logic control per tech line. Also filter housing is leaking ; ordrng 1 W11162041 (FILTER HOUSING ) and 1 W11214887 (UI)
John B.
REFRIGERATOR KITCHENAID KSSC36QTS02 "The main control is out, the refrigerator will not turn on. Note, the part is no longer available. Can we confirm this. Can we find the customer a part somewhere?"
Jim S.
ICE MACHINE SUBZERO IF-15IP Hooked up drain hose
Jim S.
OVEN JENN-AIR JJW2830IM00 Safety service number 7726477364
Darren A.
RANGE - GAS GENERAL ELECTRIC JGB635DEK3BB Ordered regulator/valve assembly.; ordrng 1 WB21X30068 (valve control asm no)
Cesar H.
REFRIGERATOR FRIGIDAIRE FFTR2021TS2 Found failed bearing on evap fan motor motor rattles when it runs do to failed bearing replaced fan motor all checked good
Darren A.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Ordered ice maker, did not fill with water, no codes and will fill through diagnostics.; ordrng 1 WPW10764668 (ice maker)"
George Y.
RANGE WHIRLPOOL WFG320M0BB2 Panel control order ok to reschedule per office.; ordrng 1 W11121752 (panl-cntrl)
Leon M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Cx complaint that unit is not working properly After running diagnostic check find that temperature is not setup correctly.Adjust temperature. Did customer education.After running diagnostic check unit working properly
Andy H.
DRYER WHIRLPOOL MGDX655DW2 "Not heating, replaced thermostat fuse and tested unit working properly"
Andy H.
REFRIGERATOR MAYTAG ART318FFDW06 "Light not turning on, replaced socket and light bulb tested unit working properly"
Andy H.
RANGE WHIRLPOOL WFG320MOBS3 "Not heating and smells like gas, replaced igniter and tested unit working properly"
Tyler F.
WASHER WHIRLPOOL MVWC565FW0 Will return with lid lock Friday; schdld next appmnt for 12/27 FRI !
Andy H.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 "Not cooling, replaced compressor, evaporator, and control tested unit working properly"
Tyler F.
WASHER WHIRLPOOL WTW2000HW0 Customer stated that the wash plate is stripped. Ordering wash plate not in stock.; ordrng 1 W10882404 (washplate)
Darren A.
WASHER MAYTAG MVWC415EW1 "File number 7726728064. No noises at this time, called techline to document."
Danny G.
WINE COOLER WHIRLPOOL WUW55X24HS01 Wrong parts for the 3rd time Please picturesRich and Tiffany are aware of the situation
Danny G.
REFRIGERATOR KITCHENAID KRSC503ESS01 No water dispensing Found faulty water valve Replaced valve and reinstall unit and test water and no water leaks found Calibrated dispenser Test diaper and now unit is working and dispensing water properly
Aaron B.
DISHWASHER KITCHENAID KDTE254ESS1 Unit has a seized drain pump motor ordered parts ; ordrng 1 WPW10531320 (pump-drain)
Jim S.
REFRIGERATOR WHIRLPOOL WRS555SIHB00 "7726727074 per tech line replace these parts; ordrng 1 W10771442 (bracket) and 1 W11324588 (DOOR, ICE)"
Tyler F.
OVEN WHIRLPOOL WFC150M0EW3 Customer stated that the oven will not work found oven has a F9 air code because the outlet for the electric oven is miss wired. Customer needs to have electrician come fix the outlets on the stove can run properly.
Tyler F.
REFRIGERATOR WHIRLPOOL WRS325SDHW Customer stated that the unit was damaged by the installers and cabinet vibrates. The dent and scratch is clearly from a refrigerator dolly. As for the vibration unit is on tile floor that is uneven. Advised customer to use shims to stop vibration.
Tyler F.
REFRIGERATOR MAYTAG MRT118FFFH01 Customer stated that no lights in fridge or on console. Removed and replaced control box. Tested all works good at this time.
Jim S.
DISHWASHER BOSCH SHP865WD5N/01 E09 fault code. Faulty heater; ordrng 1 00611323 (SENSOR) and 1 12008381 (HEAT PUMP) and 1 12016882 (BOARD)
Tyler F.
DISHWASHER WHIRLPOOL WDF130PAHW0 Customer stated that the unit is leaking. Found unit is tilted forward making it leak. Needs to removed and leveled then reinstalled. All works good at this time.
Aaron B.
REFRIGERATOR WHIRLPOOL WRT348FMES00 "Checked operations unit evaporator fan motor was bad power to it but not running , replaced tested ok now at this time"
Jim S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Unit tested ok now. Will order a heater; ordrng 1 WP2323198 (defrost heater) and 1 WPW10300022 (icemaker)
Aaron B.
DRIYER WHIRLPOOL WGD4900XW0 "Checked the unit found the hi limit and cut off thermostat bad est to repair unit is $289.30 mrs approved replaced tested operating normal at this time customer paid on card in full tested heats good now Parts 50.63 trip 115.00 labor 120.00 tax 3.67 totaling $289.30 ; used 1 279769 (THERMAL CUTOFF), and 1 W11050897 (CUTOFF-TML) from stock"
Leon M.
FREEZER KITCHENAID KSSC42FKS00 After running diagnostic check find that unit has a bad control board.Ordering control board.Cx payed $260.00 for price difference Ordering control board ; ordrng 1 W10823805 (cntrl-elec)