Near Pasadena, California 91107
Francisco
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
"Checked unit found frost build up on fc evaporator. Frost choking up air flow and not allowing ffc to cool properly. Freezer also affected by condition. Cx inquired about reimbursement for his food I referred him to whirlpool cx service. Ordering parts to complete repair.; ordrng 1 2188175 (heater,defrost) and 1 W10911770 (harns-wire) and 1 WPW10384183 (thermistor)"
Near Pasadena, California 91106
Francisco
Job Details:
05/28/2020
WASHER WHIRLPOOL WFW5090JW0
"Checked unit found outlet properly grounded and polarized. Unit is still not coming on. This will be a two man job, I need to unstack unit to do the console.; ordrng 1 W10367632 (filter) and 1 W11306664 (CONSOLE) and 1 W11334605 (TIMER ACU)"
Near Monrovia, California 91016
Francisco
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW01
Checked unit power would shut off on entire unit when door switch was closed. Removed and replaced jazz board. Programmed with code 01 as specified on data plate. Unit now checks ok.
Near Covina, California 91724
Stephen
Job Details:
05/28/2020
DRYER - GAS MAYTAG MGDC465HW0
"Not starting. Found wire terminal to thermal fuse loose. Recrimped wire terminal. Reconnected to thermal fuse. Dryer is tumbling and heating properly at this time. Instructed customer to have foil duct replaced with rigid duct, 1 elbow installed behind dryer. Instructed customer to call plumber or duct cleaning service. Complete."
Near Thousand Oaks, California 91320
Joe
Job Details:
05/28/2020
REFRIGERATOR KITCHEN AID KFIV29PCMS02
Units fan is making noise due to ice damage. Ice is no longer building up. But damage was due to prior ice.; ordrng 1 WP2188874 (condenser fan motor)
Near Covina, California 91722
Stephen
Job Details:
05/28/2020
DISHWASHER MAYTAG MDB8969SDM0
Ran diagnostics. Per service pointer # W11296667. S-code s22916 covers rails and labor. Found rack adjusters and stabilizers are broken. EST 274.69. Customer declined repair. Will call Whirlpool back. Complete.
Near East Los Angeles, California 90022
Stephen
Job Details:
05/28/2020
DRYER - GAS MAYTAG MGDB855DC4
Ran diagnostics. No error codes found. Found potential gas leak at connector. Corrected connections.Chemical odor upon arrival when garage door was opened( not natural gas ). Instructed customer chemical fumes will be used as combustion air.Dryer is heating and tumbling properly at this time. No leaks found in dryer. Complete.
Near Alhambra, California 91801
Stephen
Job Details:
05/28/2020
WASHER MAYTAG MHW5100DW0
"Installed dispenser/ inlet kit per service pointer # W11025472. Ran diagnostics. No error codes found. Ran quick test cycle. Fills, washes, drains, rinses,dispenses, and spins properly. Customer to reinstall dryer. Complete."
Near Claremont, California 91711
Tyler
Job Details:
05/28/2020
WASHER MAYTAG MVWC555DW0
Customer stated that the unit is not washing. Found stripped wash plate ordering wash plate pleasesend diwn from bakersfield tuesday.; ordrng 1 WP-W10902814
Near Pasadena, California 91106
Francisco
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL RTD23A
Checked unit found temps within spec. Explained to cx her unit uses r12 which we can’t no longer service. She will consider replacing unit if it is not cooling properly. Collected svc fee.
Near Agoura Hills, California 91301
Joe
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL KBFN502ESS01
Arrived at house. Customer informed me lg had already been to her house to repair unit. I believe the dispatch is messed up on this job.
Near Agoura Hills, California 91301
Joe
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02
Units jazz board was acting erratic causing it to freeze food in top portion. Replaced jazz board and unit began to function as designed. Job complete.
Near Agoura Hills, California 91377
Joe
Job Details:
05/28/2020
RESIDENTIAL REFR KITCHEN AID KRSC503ESS01
Units fan is not allowing cold air to circulate. Replaced fan scroll and unit began to function as designed. Tested thermisters in diagnostic test one and two. Job complete.
Near Oak Park, California 91377
Joe
Job Details:
05/28/2020
WASHER MAYTAG MVWX655DW2
Tested unit for error codes found no error codes. Put unit through calibration and automatic test mode and still found error codes. Customer is concerned because unit is still leaving clothes dirty. I went over proper washing instructions with her and she informed me that’s how she washes her clothes normally. Will contact whirlpool Tuesday to see how to love forward with call.
Near Camarillo, California 93012
Joe
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04
Replaced units water supply valve. Unit is now functioning as designed. Job complete.
Near Fontana, California 92335
Tyler
Job Details:
05/28/2020
WASHER MAYTAG MVWX655DW1
Customer stated that the unit is making noise. Whirlpool replaced all drive parts cam is making noise and whirlpool tech broke dispenser. Removed and replaced cam and diapenser tested all works good at this time.
Near Modesto, California 95350
Cruz
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01
"Needs more work- sealed system tech- found a leak in the system, look a sd pics, freezer not cooling due the Freon leak. Allow 3 hrs for repair. ; ordrng 1 WPW10507886 (compressor)"
Near Montclair, California 91763
Tyler
Job Details:
05/28/2020
MICROWAVE WHIRLPOOL GMC305PDB6
Customer stated that the inner cabinet is getting hot even when not in use. Quoted customer for repair customer declined. Whirlpool authorized trip charge.
Near La Verne, California 91750
Tyler
Job Details:
05/28/2020
WASHER WHIRLPOOL MAVT734EWW
Customer stated that unit is spinning off balance. Found suspension is worn. Quoted customer for repair. Customer declined. Collected service call.
Near Oxnard, California 93030
Aaron
Job Details:
05/28/2020
REFRIGERATOR KITCHEN AID KRFF707ESS01
"Checked unit found the fresh food evaporator is iced up and not cooling correct in the top section temps are hi verified food loss right now in the fresh food section rises up to 42°F doesn’t cool back down adequately need a series of parts to correct the issue multiple attempts from other companies were not successful in trying to repair the unit for this issue alone , called tech line Robert said with the long history the customer is having unit needs main board to correct the thermistor reading , U I board To update the programming , thermistor harness asm fan asm to read correct temps , ordered parts ; rqstng P&A on 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 W11089931 (panel-ui) and 1 WPW10389152 (support)"
Near Los Angeles, California 90041
John
Job Details:
05/28/2020
REFRIGERATOR KITCHENAID KRFF507HPS00
The icemaker was flooding over at times. Replace the main valve inside the refrigerator section. It appeared to drip at times. Refrigerator tested good at this time.
Near Los Angeles, California 90041
John
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ
The adjustable shelf inside came off of this track. Reinstalled and secured the shelf properly and showed customer how to use it. The refrigerator tested good.
Near Los Angeles, California 90065
John
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
"The icemaker kept on overflowing. The auger came detached when trying to dispense the ice. Replace the icemaker, replace the auger/ice dispenser bucket. The refrigerator tested good"
Near West Hollywood, California 90046
John
Job Details:
05/28/2020
WASHER WHIRLPOOL WGT4027HW0
"Replaced a failed lid lock latch, also replaced the water valve do to slow cold water.. The washer tested good. No faults or error code."
Near Los Angeles, California 91606
Randy
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRF991BOOM01
Fan was running. Complaint leaks from front dispenser and food temps are off. Found temps off and freezer not freezing completely. Sealed system issue present. Called office soonest is Friday 29th with another tech ordering parts. Small area to work in give tech proper time to work on fridge please at least 3 to 4 call count. ; rqstng P&A on 1 W10276644 (compressor) and 1 W11116006 (evaporator)
Near Los Angeles, California 91306
Danny
Job Details:
05/28/2020
WASHER WHIRLPOOL WTW8900BC0
Unit is making loud noises when spinning Found faulty bearing Replaced bearing Reinstall washer and ran a self test cycle and unit completed with no issues Collected payment by card
Near Hilmar, California 95324
Cruz
Job Details:
05/28/2020
WASHER WHIRLPOOL WTW8500DC5
"Fixed- installed all new parts (slider, wash plate, drum assy, ring tub, rotor, nut spanned) calibration test 52 passed, auto test 51 passed as well, no leaks, no codes, unit is working as designed, cx ok repair. Send cx a survey please thanks."
Near Los Angeles, California 91405
Randy
Job Details:
05/28/2020
DISHWASHER KITCHENAID KDPE334GPS0
Not washing all the way through. Needs new motor and drain and sensor. ; ordrng 1 W11084121 (sensor) and 1 W11162733 (pump&motor) and 1 WPW10531320 (drain pump)
Near Denair, California 95316
Cruz
Job Details:
05/28/2020
RANGE WHIRLPOOL WFE550S0HZ1
"Fixed- installed all new parts (3 switches, 3 element burners) tested all element burners and found them to be working as designed, cx ok repair."
Near Los Angeles, California 91406
Randy
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01
Won’t freeze Found not cooling complaint unit was cooling but had frost and freezer snow. Customer has this regularly occurring and he had defrosted ice. It came back found leak from door needs new left door ; ordrng 1 LW10918659 (dor-fip)
Near Keyes, California 95328
Cruz
Job Details:
05/28/2020
WASHER MAYTAG MVWC465HW2
"Complete- found no grinding sounds- cx claims unit is grinding during any cycles, checked unit for codes found none, I had cx place clothes into 7nit put unit in normal cycle found no grinding sounds, informed cx to record the noise cx said ok, found unit to be working as designed at the moment."
Near Ceres, California 95307
Cruz
Job Details:
05/28/2020
REFRIGERATOR MAYTAG MFW2055FRZ00
"Fixed- installed new part (ice maker) water filled mold, found cooling, temps, gaskets, doors, ice & water dispenser to be working as designed, cx ok repair."
Near Ceres, California 95307
Cruz
Job Details:
05/28/2020
DISHWASHER KITCHENAID KDTE334GPS0
"Fixed- installed new parts (2 tracks, soap dispenser) tracks are rolling in/out as designed, put unit in a diagnostic test mode it completed filled, wash drain heated, no leaks, no codes, unit is working as designed. Cx ok repair."
Near Bakersfield, California 93309
Dane
Job Details:
05/28/2020
REFIRGERATOR WHIRLPOOL WRX735SDHZ02
Upon arrival the icemaker water valve was leaking. Unit needs new water valve; ordrng 1 W11043013 (valve)
Near Modesto, California 95355
Cruz
Job Details:
05/28/2020
WASHER MAYTAG MVWC565FW1
"Fixed-cod-oow- blue book pricing- found unit not going into a agitation cycle, checked unit for codes and f5e7 actuator fault code, cx approved repair part $65.00-service call $115.00- frl-$187.00-tax $4.92 total amount $373.48 installed new part (actuator) put unit in a diagnostic test mode it completed filled, wash, drain, spin, no codes, no leaks, unit is working as designed, 1 year warranty for actuator, send cx a receipt via email please thanks."
Near Riverside, California 92509
Kevin
Job Details:
05/28/2020
REFIRGERATOR MAYTAG MFW2055FRZ00
Freezer door not sealing. I tested freezer door rails and found damaged slides not allowing door to close. Unit needs left and right side slides. Ordering parts. ; ordrng 1 WPW10397635 (slide) and 1 WPW10397636 (slide)
Near Los Angeles, California 91606
John
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL MRT118FFFM01
EST 991$. The evaporator leak Freon out of it. The compressor has failed and is making noise. Gave the customer an estimate. Which was refused. They will get a new refrigerator.
Near Riverside, California 92509
Kevin
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
"Recall on AI. Unit not cooling. No uv dye found. Need to call tech line, tech line closed today. I charged system with some Freon to save customers food. ; schdld next appmnt for 5/28 THU !"
Near Los Angeles, California 91604
John
Job Details:
05/28/2020
WASHER MAYTAG MHW6630HC0
"The washer would not program. It would not start, or go into a service diagnostic mode. Replace the console/user interface. The washer tested good."
Near Glendale, California 91202
John
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00
The refrigerator door was up to high and the whole was soaking to the left. Raise the fridge raider up on the left-hand side the customer had some wood. We aligned and adjusted the refrigerator door. Refrigerator tested good. See my notes.
Near Clovis, California 93611
Timothy
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ
Bad door switch.; ordrng 1 W11384469 (SWITCH)
Near Glendale, California 91208
John
Job Details:
05/28/2020
REFRIGERATOR KITCHENAID KBFN506ESS01
Reset the control so the door alarm comes on. But the customer cannot hear it. They think it should be louder. Also adjusted the right door upward and secured the door seal properly.
Near Clovis, California 93612
Timothy
Job Details:
05/28/2020
WASHER WHIRLPOOL MHW5500FW
Customer states the unit is operating unusually. Ran a service test and checked for faults. Unit showing a 8-3(overflow condition) which means the unit detected more water or foam than expected. The service cycle completed without fault. Customer is using very little detergent and there are minimal suds when the unit was in test.I suspect a pressure switch issue.; ordrng 1 WPW10448876 (switch-wl)
Near Los Angeles, California 91436
Randy
Job Details:
05/28/2020
DISHWASHER KITCHENAID KDTE104DSS0
Not washing complaint. Control s respond Correctly. Controls ok. Tested and found bad motor. Needs new motor. Not washing. Quoting for job. Service call115.00Parts 171.66 plus labor 180 total 482.97. Collecting service call. 115.00 via. Cc. Declined service new dishwasher. WPW10605057 motor
Near Los Angeles, California 90049
Isidore
Job Details:
05/28/2020
WASHER MAYTAG MVWP575GW0
"Found no codes washer not agitating or spinning, run capacitor W11227944 oily part ordered; ordrng 1 W11227944 (capacitor)"
Near Fontana, California 92335
Kevin
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL NOTAVAILABLE
Office said to cancel call per customer.
Near Bakersfield, California 93312
Dane
Job Details:
05/28/2020
DISHWASHER KITCHENAID KDTM354DSS3
Upon arrival the unit would not wash. The wash motor would hum very loudly. Removed and replaced wash motor assembly and tested unit. Unit functions normal now
Near Merced, California 95341
Kenneth
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM00
Installed ui harness anf cover. Tested. Unit is working properly. Custimer approves function at this time
Near Merced, California 95340
Kenneth
Job Details:
05/28/2020
OVEN WHIRLPOOL WOS72EC0HS01
Installed cintrol panel. Set time and date. Testdd functions. Unit working properly.
Near Los Angeles, California 91342
Raymond
Job Details:
05/28/2020
ICEMAKER WHIRLPOOL WRT318FZDM05
"Upon arrival cx states un8t doesn’t stop making ice, found unit missing shut off arm extension. Need to speak with Dave.; schdld next appmnt for 5/26 TUE !"
Near Riverside, California 92504
Kevin
Job Details:
05/28/2020
WASHER MAYTAG MVWB835DW4
Unit not spinning. I tested unit and found slider stuck in clutch not allowing unit to spin basket. Removed and replaced slider. Tested unit. All tests good. ; used 1 W10734521 (SLIDER) from stock
Near Los Angeles, California 91406
Randy
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL KRMF706EBS01
Defrosted ice Build up with steamer. Removed and replaced motor eve app and control. Now working as designed job complete
Near Camarillo, California 93010
Joe
Job Details:
05/28/2020
DISHWASHER KITCHEN AID KDTE334GPS0
Contacted safety department and they had decided that unit should be repaired. Repaired wiring job complete.
Near Victorville, California 92392
Cesar
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRS312SNHB00
Pocket for cam in the door is to big and causes cam to move around when door is opened and closed rerouted for door. Cam is now damaged rerouted for cam and door ; ordrng 1 LW10912374 (dor-fip) and 1 W11223753 (nameplate) and 1 W11397972 (CAM)
Near Los Angeles, California 91342
Raymond
Job Details:
05/28/2020
RANGE WHIRLPOOL WFG505M0BS3
"Upon arrival cx states unit not igniting instantly on left front burner, found burner cap offset from burner head. Realigned and tested, 7nit functions as designed. Cx states the burner does not ignite at all, showed cx unit is igniting, cx has had the complaint of long ignition from the beginning, informed cx 3-5 clicks is perfectly normal, and to follow prior use and care tips. Cx states warranty is expiring and she claims left front burner does not ignite all the time. Directed cx to WP cx service, unit functions as designed."
Near Los Angeles, California 91342
Raymond
Job Details:
05/28/2020
ICEMAKER WHIRLPOOL WRT318FZDM05
Shut off arm and extension found.; ordrng 1 W11285509 (SHUT OFF ARM) and 1 W11342242 (SHUT OFF EXTENSION)
Near Los Angeles, California 91401
Raymond
Job Details:
05/28/2020
WASHER WHIRLPOOL WFW85HEFC
"Upon arrival cx states unit makes a loud noise during operation. Found drain pump grind8ng. Replaced and tested, unit functions as designed."
Near Victorville, California 92395
Cesar
Job Details:
05/28/2020
MICROWAVE OVEN WHIRLPOOL WMH32519FS0
Found open fuse caused by failed door switch rerouted for switch kit and will use fuse fuse on return ; ordrng 1 W11244494 (interlock)
Near Los Angeles, California 91402
Raymond
Job Details:
05/28/2020
RESIDENTIAL REFR WHIRLPOOL KRMF706EBS01
"Upon arrival cx states unit does not hold ice, ice melts. Also ice maker not harvesting properly. Found shorted ice maker controls and ice box fan not spinning. Reds ice box fan motor ice maker and controls.; rqstng P&A on 1 W10846539 (evaporator fan blade) and 1 W11294907 (icemaker) and 1 W11330971 (CTRL) and 1 WPW10675033 (cntrl-elec)"
Near Newman, California 95360
Kenneth
Job Details:
05/28/2020
WASHER WHIRLPOOL MVWB765FW3
F8e1 error code. Indicating ling fill repkaced water valve and tested. Unit is now working properly.
Near Los Banos, California 93635
Kenneth
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03
Gapping in freezer door gasket. Heated gasket to mold it. Applied pressure for 10 minutes to ensure proper sealing. Unit eorking properly
Near Los Angeles, California 90049
Isidore
Job Details:
05/28/2020
WASHER WHIRLPOOL WTW7300DW0
"F9E1 long drain verified , removed old drain pump, and installed new drain pump. Test for leaks and operation, washer working at this time"
Near Los Angeles, California 90049
Isidore
Job Details:
05/28/2020
DRYER MAYTAG MGDX655DW2
"No codes found , customer instruct on cycle selection and explained wrinkle control feature, operation on sensor dryer , page 5 -8 use and care guide"
Near Los Angeles, California 90272
Isidore
Job Details:
05/28/2020
DRYER MAYTAG MGD3500FW0
"Test and Found dryer heating and venting cleared, test run dryer to customer satisfaction for 20 minutes, no problems found at this time"
Near Los Angeles, California 91401
Raymond
Job Details:
05/28/2020
OVEN WHIRLPOOL GBD307PDB7
Upon arrival cx states unit shuts off and shows PF intermittently and no power outage happened in home. Tested and found faults for control board. Per tech sheet board needs to be replaced. Control board discontinued. Cx paid 115 cash.
Near Atascadero, California 93422
Tom
Job Details:
05/28/2020
WASHER MAYTAG MHW7000AW0
"Entered diagnostics, found error code F9E1, F4E0, F0E1. Cleared error codes, ran diagnostic tests, all components functional, Drain is slow, excessive movement in Tub during Spin Speed Up, replace Shock Absorbers, clear Drain Catch./Shock Absorbers - (W11415987) X 4/Parts - 224.72Labor - 125.00SC - 115.00Tax - 17.42Total - 482.14/Customer approves estimate, order parts, tech will clear Trap when replacing Shock Absorbers.; ordrng 4 W11415987 (SHOCK-ABSR)s"
Near Los Angeles, California 91402
Raymond
Job Details:
05/28/2020
REFRIGERATOR MAYTAG WRF535SWHZ00
"Installed fan motor and tested, 7nit functions as designed."
Near Cayucos, California 93430
Tom
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRT314TFDW00
"Found unit not cooling, customer states that there is damage to back wall. Visual inspection shows damage to Condenser, oil present. When plugged in, all other components functional, order and replace Condenser Coil and reschedule with Sealed System Tech. Order Drier and Compressor with System Parts for Sealed System Tech./Condenser Coil - (WPW10219348)Compressor - (WPW10507886)Drier - (W10843121)/NOTE - RESCHEDULE CUSTOMER WITH SEALED SYSTEM TECH ON PART AND TIME AVAILABILITY; ordrng 1 W10843121 (filter dryer) and 1 WPW10219348 (condenser) and 1 WPW10507886 (compressor)"
Near Bell Canyon, California 91307
Danny
Job Details:
05/28/2020
DISHWASHER KITCHENAID KDTM404ESS3
Unit is not draining Found faulty drain pump Replaced drain pump and reinstall washer and ran a self test cycle and unit completed with no leaks and no issues Unit is working properly Collected payment by card
Near Paso Robles, California 93446
Tom
Job Details:
05/28/2020
WASHER WHIRLPOOL WTW4950HW0
"Entered diagnostics, no error codes. Ran diagnostic tests, tech unable to recreate noise. Customer has recording, sound of random, plastic clicking during Spin, Cam failure. Reorder and install Splutch./Splutch - (W10721967); ordrng 1 W10721967 (drive pulley)"
Near Temple City, California 91780
Stephen
Job Details:
05/28/2020
REFRIGERATOR KITCHENAID KRSC503ESS01
Ran diagnostics. Ice maker is leaking. HV control is not keeping temps.Ice not dispensing. Auger not turning. FC temp is fluctuating. Found open bi- metal.2 count job. Allow extra time. FC MUST be completely defrosted for 2 days before service. ; rqstng P&A on 1 W10873791 (ICE MAKER) and 1 W11109888 (ICE CONTAINER) and 1 W11172798 (CONTROL) and 1 W11202789 (MOTOR- AUGER) and 1 W11449066 (HARNESS- FC) and 1 WP2220458 (COUPLING) and 1 WPW10258544 (SHAFT)
Near Camarillo, California 93012
Joe
Job Details:
05/28/2020
RANGE WHIRLPOOL WFE505W0HS1
Units control is not providing power to the bake elements causing it to not heat. Ordering parts.; ordrng 1 W11314391 (cntrl-elec)
Near Adelanto, California 92301
Cesar
Job Details:
05/28/2020
WASHER MAYTAG MVWB755DW0
"Following codes found stored in memory F7e3 motor over current. f7e9 locked rotor f0e5 overload. Found failed wash plate, gear case, and motor, stripped splines on gear case and wash plate, failed seal caused motor to get wet and damaged motor. motor under 10 yr decline at the moment collected $115"
Near Colton, California 92324
Rod
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00
Dead machineConfirmed ......inop compressor........ replaced relay and overload assembly.As designed op returned relay assembly was shorted.; pckd up 1 WPW10448874 (start-dev)
Near Calimesa, California 92320
Rod
Job Details:
05/28/2020
DRYER MAYTAG MEDB765FW0
"Dead machine. Confirmed Found open thermal fuse and replaced. Tested unit, designed op was restored."
Near Yucaipa, California 92399
Rod
Job Details:
05/28/2020
DISHWASHER AMANA ADB1400AGW1
Does not dryJust installed with reversed polarity willContract installer to return to address electrical issues
Near Yucaipa, California 92399
Rod
Job Details:
05/28/2020
DISHWASHER MAYTAG MDB4949SDM
Smoking and heating element not working correctlyConfirmed Element working as designed after reconnecting heater in control by running diagnostics
Near Moreno Valley, California 92551
Kevin
Job Details:
05/28/2020
WASHER MAYTAG MVWB855DC3
Unit not draining. I tested unit and had no voltage to pump. Failed main control. Pump could be shorted which caused damage. Ordering main control and pump. ; ordrng 1 W10876600 (drain pump) and 1 W11171748 (cntrl-elec)
Near Riverside, California 92505
Kevin
Job Details:
05/28/2020
DISHWASHER KITCHENAID KUDE70FXSS3
Upper rack rails separated and upper rack fell down and damaged adjusters. Unit will not run with upper rack in place. Unit needs new left and right side rails and adjusters. Needs autho. Ordering parts. ; rqstng P&A on 1 W11259785 (track) and 1 W11259786 (track) and 2 WPW10195839 (dishrack adjuster)s and 2 WPW10195840 (positioner)s and 2 WPW10546503 (adjuster)s
Near Yucaipa, California 92399
Rod
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW05
makes noiseConfirmed......normal sound level once product started back up.Call taker told consumer to change temp control setting.....all the lights stayed on and no temp could be controlled. Had to reset temp control and return product back to as designed operation.
Near Perris, California 92570
Kevin
Job Details:
05/28/2020
WASHER MAYTAG MVWP575GW0
"Unit under warranty per service bench. Unit not spinning. I tested unit and found no voltage to motor in spin diagnostic. Ordering motor, capacitor, shifter and main control. ; ordrng 1 W11212745 (actuator) and 1 W11222082 (motor-drve) and 1 W11227944 (capacitor) and 1 W11411581 (CNTRL-ELEC)"
Near San Bernardino, California 92407
Rod
Job Details:
05/28/2020
WASHER MAYTAG MVWB865GW1
"Noises in spinConfirmed........ rotor hitting drain pan when washing a heavy load. Installers had not mentioned the possible issues surrounding the use of certain configurations of drain pain nor are thes issues in any operators guide. Unless there was technician intervention, the consumer would not know about these types of conditions"
Near Moreno Valley, California 92557
Kevin
Job Details:
05/28/2020
WASHER WHIRLPOOL WTW8040DW4
Unit making loud squealing sound when spinning. Found squeal coming from gearcase shaft rubbing on tub seal. Ordering gearcase and wash plate. ; ordrng 1 W10775188 (washplate) and 1 W10811956 (GEARCASE)
Near Moreno Valley, California 92557
Kevin
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRT541SZDW00
RC door not sealing. I inspected unit and found door sagging about a 1/2 inch. I tried adjusting door but door is damaged and not adjusting. Door is warped. Needs door and hinges. Customer is moving at the end of the month to a address outside of our service area. Door will not be in before customer moves. I and moving call to next week to give customer time to call her insurance to see what they want her to do. Her warranty is technically up and I don’t want to cancel call and cause issues for her. ; schdld next appmnt for 5/28 THU !
Near Simi Valley, California 93065
Aaron
Job Details:
05/28/2020
FREEZER WHIRLPOOL KRMF706EBS01
"Checked the unit is no longer functioning user interface is glitching on and off , water and ice not functional , no lights , disconnected the deli board still nothing reset orders all of the DC Circuit boards replaced the main board still nothing works correctly, need parts and set on a day the tech line is working to get help and document what’s going on with unit , ordered parts ; ordrng 1 W10804160 (cntrl-elec) and 1 W11330971 (U I BOARD ) and 1 WPW10769076 (cntrl-elec)"
Near Los Angeles, California 90272
Isidore
Job Details:
05/28/2020
REFRIGERATOR KITCHEN AID KSSC36FKS00
"Called customer,stated icemaker working at this time to call back if problem returns, call canceled"
Near Stevenson Ranch, California 91381
Randy
Job Details:
05/28/2020
MICROWAVE JENN-AIR JMW3430DS02
Removed and replaced console. Now working as designed job complete.
Near Calabasas, California 91302
Isidore
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRF989SDAB03
"I call customer and they preformed power cycle, icemaker working at this time"
Near Thousand Oaks, California 91362
Aaron
Job Details:
05/28/2020
FREEZER JENN-AIR JF36NXFXDE01
No lights on one circuit lighting up needs new harness and extra light pucks ordered parts ; ordrng 1 W10565852 (harns-wire) and 3 W10908166 (module)s
Near Westlake Village, California 91362
Aaron
Job Details:
05/28/2020
WASHER WHIRLPOOL WFW6620HW0
"Ripped door boot , needs new one ordered parts ; ordrng 1 W11266654 (clamp) and 1 W11314648 (bellow)"
Near Apple Valley, California 92308
Cesar
Job Details:
05/28/2020
REFRIGERATOR KITCHENAID KFIV29PCMS00
"Evap frozen again last visit customers declined parts and did so again on this visit . Drain pan has a bow I believe water accumulation on left hand side of pan is what is causing the evap to frost over. Recommend drain pan to be replaced. Drain pan can not be replaced without removing evap. If putting back on route in the future order evap, dryer and drain pan. And again customer is declining repair at this time stating they are replacing unit"
Near Calabasas, California 91302
Isidore
Job Details:
05/28/2020
DRYER - GAS WHIRLPOOL WGD7000DW3
"Found dryer not heating removed front panel found radiant sensor terminal disconnected, repaired terminal connector to radiant sensor, reinstalled front panel. Dryer working at this time."
Near Moorpark, California 93021
Aaron
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM02
"Customer not available till June 6th Unit icemaker has a broken module , over filling water need ice maker and water valve , freezer drain is iced over needs to be replaced and cleared as well , temp are not consistent also needs thermostat ; ordrng 1 WP2196003 (barrier) and 1 WPW10300022 (icemaker) and 1 WPW10583800 (thermostat)"
Near Riverside, California 92505
Kevin
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRS526SIAE00
Estimate. Trip $115.00 unit not dispensing ice. I found 120v to ice maker. Ice maker had a stuck cube. Unit tests good and ice maker cycled. No repair needed.
Near Dos Palos, California 93620
Kenneth
Job Details:
05/28/2020
DRYER ELECTRIC MAYTAG MVWC416FW0
Not advancing through cycke. Unit has a long gill. Water folenoid not opening fully. Ordering water valve. Motor circuit fsukty. Trying to turn tub both left and right at the sane time. Ordering control and motor. ; ordrng 1 W11210459 (Valve) and 1 W10832724 (Motor) and 1 W11125011 (Control)
Near Riverside, California 92506
Kevin
Job Details:
05/28/2020
DISHWASHER KITCHENAID KDTM354ESS3
Door handle came loose. I found that bolt under door handle was not snug and allowed set screws to back out. I tightened screws. All tests good.
Near Bakersfield, California 93306
Patrick
Job Details:
05/28/2020
WASHER WHIRLPOOL MHW8630HC
Customer instructed on use and care. All ops chedked good. Unit was locked and customer didn’t know how to get out. Instructed on locking panel
Near Camarillo, California 93010
Joe
Job Details:
05/28/2020
DISHWASHER KITCHEN AID KDTE334GPS0
Unit has burnt wiring again. Wires burnt that lead to heater. I do not believe the burning wire problem can be repaired on this unit because I’ve already replaced all controls and harness. I recommend replacing unit due to fire hazard.i will contact whirlpool safety Tuesday.; schdld next appmnt for 5/26 TUE !
Near Simi Valley, California 93065
Aaron
Job Details:
05/28/2020
REFIRGERATOR WHIRLPOOL WRT311FZDW01
Unit has a gap left top corner shimmed lower door up and heated up gasket tested unit is now sealing good oper ok now at this time
Near South Pasadena, California 91030
Francisco
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL MTB1956GEW
Removed and replaced relay kit and evap fan motor. Unit now checks ok.