Near Los Angeles, CA 91423
Raymond
Job Details: 01/28/2019
DRIYER KENMORE 11097550120 Timer was misdiagnosed. Replaced igniter kit and sensor. Tested unit. Unit did not need timer. Collected 248.99 which is minus the 149.27 for time original ally quoted.
Near Madera, CA 93637
Irvin
Job Details: 01/28/2019
REFIRGERATOR FRIGIDAIRE FFHS2611PFCA The fresh food is flashing a H shows 6 in FREZER display. Says the unit was over 37 degrees @ some point. Unplugged unit to reset the unit to factory setting. The control is seeing a bad thermistor. ; ordrng 1 241679101 (switch) and 1 242303101 (wiring harness)
Near Los Angeles, CA 91405
Raymond
Job Details: 01/28/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 "Replaced fan motor and harness, tested unit. Unit needs to regulate to temp."
Near Madera, CA 93637
Irvin
Job Details: 01/28/2019
DRIYER GE GTD42EASJ2WW "Dryer is tearing clothes. The glide is protruding out the slide of drum, tore clothes, makes an odd noise. The plastic glide dislodges and rested in position photo. Need replacement glide. ; ordrng 1 WE03X25217 (SLIDE BEARING) and 1 WE03X25275 (DUCT TRAP)"
Near Madera, CA 93637
Irvin
Job Details: 01/28/2019
REFRIGERATOR GE GSE25HGHKHWW Loud grinding in unit CX says every 20 minutes. The ice maker is off. No water to the unit. ; ordrng 1 WR49X10251 (cover asm ff inlet)
Near Los Angeles, CA 90077
Isidore
Job Details: 01/28/2019
WASHER MAYTAG MHW5500FW1 Unit stacked needs second man or customer well take down before service found user interface W10911044 not turning on. Ordering ACU W11201286 only if needed. Can’t test washer with unit being stacked.; rqstng P&A on 1 W10911044 (panel-cntl) and 1 W11201286 (ACU)
Near Rosamond, CA 93560
Patrick
Job Details: 01/28/2019
WASHER WHIRLPOOL WTW5000DW "Found the unit not spinning for the customer. Clothes still wet. Checked error codes, found motor fault. Ohmed out motor and it was fine. Checked capacitor and it was bad. Need to replaced capacitor nd control ; ordrng 1 W11116590 (cntrl-elec) and 1 W11158831 (CAPACITOR )"
Near Los Angeles, CA 90077
Isidore
Job Details: 01/28/2019
REFRIGERATOR WHIRLPOOL WRS322FDAW04 Found interior light not working in both freezer and fresh food compartment removed light assemblies and install new new light assemblies test refrigerator lighting ok at this time
Near Lancaster, CA 93535
Patrick
Job Details: 01/28/2019
REFRIGERATOR WHIRLPOOL WRF550CDHZ01 Unit has been diagnosed need to order part ; ordrng 1 W10753488 (reservoir)
Near Palmdale, CA 93551
Patrick
Job Details: 01/28/2019
MICROWAVE OVEN FRIGIDAIRE FGMC3065PF Found theunit dead upon arrival. Unable to remove the unit. Need to reschedule with oven dolly. Ordering parts to have when I come back. Suspecting those to be bad. No install issue. Oven portion works fine. Microwave is just dead ; ordrng 1 5303319559 (switch/fuse kit) and 1 5304516272 (CONTROL)
Near Lancaster, CA 93535
Patrick
Job Details: 01/28/2019
RANGE WHIRLPOOL WFG320M0BS3 Removed and replaced control and knob. Collected for the knob. Tested unit. All ops checked good
Near Palmdale, CA 93551
Patrick
Job Details: 01/28/2019
M/W OTR KITCHENAID KMHS120ESS1 Customer having issues with the unit not always operating. They’ll press start and the unit doesn’t do anything. Not getting the open close door message either. Tried duplicating failure and was unable to. Needs new control ; ordrng 1 WPW10678766 (cntrl-elec)
Near Stevenson Ranch, CA 91381
Billy J.
Job Details: 01/28/2019
DISHWASHER IKEA IUD8500BX1 Apon arrival cx stated the two hooks that hold the top rack broke as well apon arrival removed and replaced main harness tub pump and sensor when retested job complete no leaks from tub any more but during repair found other issues top rack falls out do to broken clips and top water dispenser needs replaced cause it was zip tied together w10340681 w10508950 requesting extra labor again for further repairs; ordrng 1 W10340681 (tube) and 2 W10508950 (stop)s
Near Stevenson Ranch, CA 91381
Billy J.
Job Details: 01/28/2019
WASHER WHIRLPOOL WFW96HEAU0 Apon arrival removed and replaced dispenser and switch retested job complete unit now dispenses soup showed cx that soup is now being released in machine
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 01/28/2019
DISHWASHER WHIRLPOOL KDPE234GPS0 "Dishwasher not washing. Checked unit and found an F4E3 code (Motor not running). Checked voltage at the motor, 120VAC present, motor wash has to be replaced. (w11085683).; ordrng 1 W11085683 (pump&motor)"
Near Los Angeles, CA 91342
Raymond
Job Details: 01/28/2019
WASHER WHIRLPOOL WTW8040DW4 "Upon arrival unit won’t drain. Tested and found no voltage at drain pump. Burn marks on board. Found broken wire to drain pump. Supplied voltage to drain pump and drain pump doesn’t activate. Needs control, pump, and harness.; ordrng 1 W10777955 (lower harness)"
Near Los Angeles, CA 91311
Michael
Job Details: 01/28/2019
DISHWASHER WHIRLPOOL KDTE334DSS0 Cx states unit does not dry. Agrees to service fee. Immediately found rinse aid dispenser empty.8-1 slow drain3-2OWI shorted6-5 too many suds3-1 thermistor openNeeds thermostat WPW10195091 $27.78OWI Sensor WPW10705575 $26.33Labor $145 Return 2/1/19 8-12 requested.; ordrng 1 WPW10195091 (thermostat) and 1 WPW10705575 (sensor)
Near Bakersfield, CA 93309
James
Job Details: 01/28/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Frigidaire wants me to call tech line from the home I’ve rescheduled for 7:00 AM Monday ; schdld next appmnt for 1/28 MON !
Near Bakersfield, CA 93309
James
Job Details: 01/28/2019
REFIRGERATOR KITCHEN AID KFIS27CXMS5 Cleared drain and installed tube; used 1 W10619951 (TUBE DRAIN) from stock
Near Walnut, CA 91789
Stephen
Job Details: 01/28/2019
WASHER WHIRLPOOL WTW8500DC5 Replaced fill valve. Hot water hose coupler leaking at fill valve end. Fill hose seized to faucet( Lowe’s installer didn’t replace hot fill hose ). Advised to call plumber. Unable to test unit. Complete.
Near San Gabriel, CA 91776
Stephen
Job Details: 01/28/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Freezing food in RC . Damper sticking. Needs diffuser.; ordrng 1 W11164593 (DIFFUSER)
Near West Covina, CA 91792
Stephen
Job Details: 01/28/2019
WASHER WHIRLPOOL WTW8500DC3 "Replaced fill valve. Ran diagnostics. Had f3e2 error code. Cleared error code. Ran auto test cycle. Ran calibration. Fills, agitates, drains, rinses, & spins properly. Complete."
Near El Monte, CA 91732
Stephen
Job Details: 01/28/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Not cooling. Found UI connector loose on HV control. Reconnected UI connector . Unit is cooling properly at this time. instructed customer to clean condenser 3-4 times yearly. Advised customer to wait 24 hours before loading food. 2 year Costco warrenty. Complete.
Near Oxnard, CA 93035
Jesus
Job Details: 01/28/2019
WASHER MAYTAG MFW9700SQ1 Removed top panel and control board. Installed new board and it’s not working. Removed board and installed old. Ordering part.DaveSr#7723; ordrng 1 280187 (pump-water)
Near Agoura Hills, CA 91301
Jesus
Job Details: 01/28/2019
REFRIGERATOR KITCHENAID KBSD608ESS01 Customer states that icemaker now working. Checked unit and tested icemaker. Found the icemaker not cycling and the recover not working. Ordered parts. ; ordrng 1 2259493 (cover) and 1 W11087434 (icemaker)
Near Oxnard, CA 93035
Jesus
Job Details: 01/28/2019
MICROWAVE AMANA AMV2307PFB1 "Customer states that unit is not heating. Ran unit and placed a cup of water, unit is heating properly. Customer concern was that unit is blowing air through the front vent. Management removed the vent system on this unit cause air to flow through the front. Unit is working as design."
Near Oak Park, CA 91377
Jesus
Job Details: 01/28/2019
DISHWASHER KITCHENAID KDFE104HPS0 Customer states that unit is not washing dishes. Ran diagnostics and found error code. Also found fork stuck on top of float switch and water valve not dispensing water. Turned water off and replaced valve. Reran Test and passed. Unit is now working as design.6-4. Float switch open
Near Oxnard, CA 93033
Jesus
Job Details: 01/28/2019
WASHER MAYTAG MVWB765FW2 Removed UI panel and control board. Installed new UI and control board. Calibrated unit and ran diagnostics. Unit is now working as design.
Near Visalia, CA 93291
Erick
Job Details: 01/28/2019
REFRIGERATOR FRIGIDAIRE FGHC2331PF Units display is not displaying temp on unit. Resecured connectors but display is still distorted and will need to be repalced; ordrng 1 242058232 (user interface)
Near Palmdale, CA 93550
Patrick
Job Details: 01/28/2019
REFRIGERATOR WHIRLPOOL WRT134TFDW00 Found the unit no cool at all. Plugged in and found bad start device. Just clicks and doesn’t turn compressor on.; ordrng 1 WPW10448874 (start-dev) and 1 WPW10662129 (capacitor)
Near Bakersfield, CA 93312
Jim
Job Details: 01/28/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Replaced freezer fan motor
Near Lancaster, CA 93534
Patrick
Job Details: 01/28/2019
DISHWASHER MAYTAG MDB4949SHB0 Found dishwasher no operating for the customer. Checked error codes cause it was operating for me. Float switch fault. Switch is fine. It needs new control board ; ordrng 1 W11225084 (CONTROL )
Near Madera, CA 93637
Irvin
Job Details: 01/28/2019
RANGE GE JGB700SEJ4SS "Replaced valve. Checked all gas line connections, no leaks found. Noise is still present. Replacing the burner assembly. ; ordrng 1 WB16X20463 (burner bake)"
Near Palmdale, CA 93550
Patrick
Job Details: 01/28/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Removed and replaced motor. Tested unit, all ops checked good"
Near Madera, CA 93638
Irvin
Job Details: 01/28/2019
DISHWASHER GE GDF520PGJ4BB "Installed parts, test failed. Found t(endrain motor is not operating properly, causing no start replacing pump. 1; saved tckt"
Near Paso Robles, CA 93446
George
Job Details: 01/28/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Found refrigerator not making ice build up of ice ice door gasket and housing for ice maker had build up of ice on back wall of refrigerator ok to replace ice maker housing and ice maker ice door.; ordrng 1 00615721 (housing) and 1 WPW10549589 (door-ice) and 1 WPW10764668 (ice maker)
Near Atascadero, CA 93422
George
Job Details: 01/28/2019
DRYER ELECTROLUX EFDG317TIW1 Customer requesting different tech per office ok.; saved tckt
Near Paso Robles, CA 93446
George
Job Details: 01/28/2019
WASHER WHIRLPOOL WTW5000DW1 Installed part tested check out ok complete . No dents or dings cause by tech.
Near Paso Robles, CA 93446
George
Job Details: 01/28/2019
WASHER MAYTAG MVWB765FW Found washer not spining leaving clothes west found too many suds remove retested check out ok complete . No dents or dings cause by tech.
Near Santa Clarita, CA 91321
Michael
Job Details: 01/28/2019
DISHWASHER KITCHEN AID KDFE104DSS2 Cx states dish washer is flooding his counter.Tech finds air gap is clear. Unit ops as intended and air gap has obstruction from air gap to garbage disposal. Call a plumber unit ops as intended job complete
Near Los Angeles, CA 91436
Isidore
Job Details: 01/28/2019
REFRIGERATOR MAYTAG MFI2568AES "Found freezer door 67006142 liner broken cracked, where mullion attaches to door. Note part showing NLA, well probably need new mullion if door can be found.; rqstng P&A on 1 67006142"
Near Bakersfield, CA 93306
Dane
Job Details: 01/28/2019
MICROWAVE GE PEM31SFSS Jeff. Call Jeff at GE tech-support. We found that thermostat on top of the cavity opened when the potato inside caught on fire. There is smoke tarnished inside the cabinet. Smoke damage and tarnished was not caused by faulty of microwave. It was caused by the food catching on fire inside either buy food not being prepared properly for microwave or by being cooked too long. As I said before unit is installed with wood screws going through the top of the unit and hanging from the cabinet. This unit is a table top i’m not meant to be installed in this fashion. GE needs to be contacted and see if they will pay for repair and if they will give me double labor to uninstall and reinstall this microwave. If GE pays for the repair but not to uninstall The unit that will be at customers expense. Please inform customer of microwave on installation and reinstallation fee if that is needed; rqstng P&A on 1 WB20X10056 (thermostat 120/0 h)
Near Los Angeles, CA 91436
Isidore
Job Details: 01/28/2019
WASHER WHIRLPOOL MAV9600EWW "Found drain hose not secured, coming out of drain, secured hose with zip ties. Test ok . Note customer needs to call plumber drain is still backing up."
Near Los Angeles, CA 91316
Isidore
Job Details: 01/28/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Found evaporator fan not working removed freezer door inner panel ICEMAKER and old evaporator motor. Installed new evaporator motor test operation ok. Reinstalled panel and outer freezer door. Restart refrigerator and advised customer not to use refrigerator until 24 hours to let refrigerator stabilize
Near Bakersfield, CA 93306
Dane
Job Details: 01/28/2019
REFRIGERATOR KITCHENAID KFIS20XVMS8 Customer had a clogged filter. Installed filter bypass and water from the dispenser worked and cycled icemaker and it filled with water as well. Job complete
Near Bakersfield, CA 93306
Dane
Job Details: 01/28/2019
WASHER MAYTAG MVWB766FW1 Removed and replaced your case and agitator and tested unit. Unit functions normal now
Near Bakersfield, CA 93306
Dane
Job Details: 01/28/2019
RANGE WHIRLPOOL WFG525S0HS0 Upon arrival the unit was not baking. Found spark module not sending voltage to igniter. Removed and replaced spark module and tested unit. Unit functions normal now
Near Los Angeles, CA 91423
Isidore
Job Details: 01/28/2019
DISHWASHER AMANA ADB1400AGW1 "test heater found heater has loose connector,removed and reinstalled heater connector test heater ok at approximately 7 amp draw. Dishwasher working at this time."
Near Fresno, CA 93711
Irvin
Job Details: 01/28/2019
RANGE KITCHENAID KDRU783VSS03 Replaced hinges on main door. Adjusted screws door closed lights out. All ops normal.
Near Fresno, CA 93711
Irvin
Job Details: 01/28/2019
DISHWASHER FRIGIDAIRE FGID2466QF6A "The upper left catch for the dish rack fell out the tracks. Installed replacement holders. Test passed, all ops normal. ; used 1 5304506510 (STOPPER) from stock"
Near Delano, CA 93215
Erick
Job Details: 01/28/2019
WASHER WHIRLPOOL MVWX655DW1 Cust decline repair estimate 404.91Unt has stripped hub and fused wash plate to drive shaft causing unit not to spin. Both need to be replaced. CST will cal buck if wishes to repair. Job complete
Near Delano, CA 93215
Erick
Job Details: 01/28/2019
DRYER MAYTAG MGDC215EW1 Found unit not heating due to shorted thermal fuse. Replaced fuses. Retested it snd it now cycling and heating. Job complete
Near McFarland, CA 93250
Erick
Job Details: 01/28/2019
WASHER MAYTAG MVWC415EW1 Cycled unit and found pump getting voltage but not responding causing it not to drain. Repalced pump. Unit now cycles and drains. Job comp
Near McFarland, CA 93250
Erick
Job Details: 01/28/2019
MW OVEN COMBO GE JVM3160RFS Unit is getting voltage but not powering on. Accesed snd tested fuse and found open 20 amp fuse causing power failure. Replaced fuse. Retested an dit now powers on and cycles. Job complete ; used 1 WB27X11138 (FUSE) from stock
Near Wasco, CA 93280
Erick
Job Details: 01/28/2019
RANGE AMANA AGR5330BAW3 Cycled oven and found broil option not being selected. Accesed control and found loose connector causing failure. Repaired and secured all connectors to board. Retested unit snd both bake and broil are now working with no errors. Job complete
Near Monrovia, CA 91016
Stephen
Job Details: 01/28/2019
REFRIGERATOR WHIRLPOOL WRF535SMHZ00 Found fill valve stuck open. Needs fill valve. Ordering ice maker( just in case ) 2 count job.; ordrng 1 W10884390 (icemaker) and 1 WPW10498976 (valve)
Near Bakersfield, CA 93312
Jim
Job Details: 01/28/2019
WASHER FRIGIDAIRE FFTW4120SW1 Replaced faulty water valve
Near Arcadia, CA 91006
Stephen
Job Details: 01/28/2019
WINE COOLER KITCHEN AID KUWR204ESB00 "Vibration sound from unit compartment. Adjusted compressor tubing. Unit is working, cooling properly at this time. Normal sound levels. Complete."
Near Fresno, CA 93704
Irvin
Job Details: 01/28/2019
DISHWASHER JENN-AIR JDB8200AWS0 "The front dish rack roller came off. Removed failed parts, installed replacement. All ops normal n"
Near Fresno, CA 93704
Irvin
Job Details: 01/28/2019
WASHER WHIRLPOOL WTW7500GC2 "Replaced replacement parts. Ran test 51, passed. All ops normal"
Near Arroyo Grande, CA 93420
George
Job Details: 01/28/2019
WASHER WHIRLPOOL MHW8200FW Need to also order hall sensor ok order part reschedule.; ordrng 1 W11096092 (sensor)
Near Fresno, CA 93704
Irvin
Job Details: 01/28/2019
DRYER MAYTAG MEDB765FW0 The door hinges to the dryer are pushing door out. The catch not holding. Replacing hinges. ; ordrng 1 W10284140 (hinge L) and 1 W10284141 (hinge R) and 2 WP3387565 (sprng-door)s
Near Madera, CA 93637
Kenneth
Job Details: 01/28/2019
WASHER WHIRLPOOL LSB6000PQ2 Installed couling clutch gearcase basket drive drive block and switch lid. Tested unit. Unit is now working properly. Customer approves function at this time.
Near Madera, CA 93638
Kenneth
Job Details: 01/28/2019
WASHER WHIRLPOOL WTW4800BQ1 For und unit not spinning or draining due to bad actuator. Actuator working but speed sensor portion is not. Replaced actuator and tested unit. Unit is now working properly. Customer approves function at this time.
Near Arvin, CA 93203
Dane
Job Details: 01/28/2019
WASHER GENERAL ELECTRIC GFWS3500LW Unit will sometimes not turn on and sometimes turn itself on all by itself. Found control shorted. Unit needs new control.; rqstng P&A on 1 WH12X10485 (control board asm)
Near Bakersfield, CA 93306
Dane
Job Details: 01/28/2019
WASHER WHIRLPOOL GHW9400PT3 Customers husband turn the water off. Unit functions normal
Near Bakersfield, CA 93306
Dane
Job Details: 01/28/2019
OVEN WHIRLPOOL WFG320M0BS2 Removed and replaced gas regulator and tested unit. Unit functions normal now
Near Arvin, CA 93203
Dane
Job Details: 01/28/2019
DRYER GE GTD33GASK0WW "Upon arrival customer complaint was that it was taking too long to dry, the light would not come on inside, and that it was making bad noise. Checked for lightbulb and found that this model does not have an internal drum light. Started unit and let it heat for about 20 minutes and unit heated and tumble normally with no noise and exhaust temperature at 140. At customers request I soaked down a heavy blanket with water from the water hose in the front yard and got it soaking wet. Put unit in dryer at that point to attempt to reproduce sound. No abnormal sounds. Unit functions completely and 100% normal. Please inform customer of COD charges for a return visit"
Near Bakersfield, CA 93309
Dane
Job Details: 01/28/2019
WASHER MAYTAG MVWB725BW0 Removed and replaced water valve control board and consul and tested unit. Unit functions normal now
Near Bakersfield, CA 93308
Dane
Job Details: 01/28/2019
DRIYER GE GTD42GASJWW Upon arrival the unit was making a loud scratching noise when running. Found the slide bearings are out. Removed and replaced to slide bearings and tested unit. Unit functions normal now. ; used 2 WE3M52 (BEARING ) from stock
Near Chowchilla, CA 93610
Kenneth
Job Details: 01/28/2019
WASHER WHIRLPOOL CAE2745FQ0 Found unit not working due to coin chute being bad. Lever that hits coin slide switch broke. Not properly engaging switch. Orderin new coin chute. Replaced control board due to unable being able to put into diag. Rescheduled customer for Wednesday 1-30-19; ordrng 1 W11126319 (coin chute)
Near Azusa, CA 91702
Stephen
Job Details: 01/28/2019
M/W OTR KITCHENAID KMHS120ESS1 "Door won’t latch. Found lower interlock in lock position, upper interlock cam came off. Reinstalled interlocks. Door is closing properly. Load tested ok. Advised customer MW is too low( too close to cooktop ). Complete."
Near Madera, CA 93638
Kenneth
Job Details: 01/28/2019
REFRIGERATOR FRIGIDAIRE FFHB2750TD4 Found unit with no ice production. Fu Nd cracked mold. Replaced ice maker. And also found a stuck ice maker fill solenoid. Replaced valve. Tested unit. Unit is now working properly. Customer approves function at this time.
Near Bakersfield, CA 93308
Dane
Job Details: 01/28/2019
MICROWAVE WHIRLPOOL CAE2795FQ0 Upon arrival the unit was not spinning and giving a shifter fault code. Removed and replaced shifter and calibrated and tested unit. Unit functions normal now
Near Malibu, CA 90265
Jesus
Job Details: 01/28/2019
REFRIGERATOR KITCHENAID KSSC48FMS02 Removed control board and installed new board. Assembled unit and tested. Unit is now working as design.Customer paid for labor $550 per credit card. Also got refunded $252.80 these part were a miss.252.80 Refund
Near Malibu, CA 90265
Jesus
Job Details: 01/28/2019
OVEN WHIRLPOOL JJW9627DDB "Customer states that unit is not working. Upon arrival found unit off. Pulled unit out 6 inches and removed UI. Tested power F1 pins 1/3 and not voltage present. Switched off breakers and getting 120 vac on L1 &L2. Went back inside and unit was powered back on. Retest voltage and getting 118 vac to control board. Ran diagnostics and tested unit.Called techline document, this is an breaker issue. Unit is working as design.RobertSr#7724024069"
Near Los Angeles, CA 91423
Isidore
Job Details: 01/28/2019
REFRIGERATOR JENN-AIR JFC2089BEM01 Found ice maker timer skipping or not cycling order replacement ice maker W10884390; ordrng 1 W10884390 (icemaker)
Near Los Angeles, CA 91604
Isidore
Job Details: 01/28/2019
DISHWASHER JENN-AIR JDB9000CWS3 Found dishwasher outer door panel W10914559 has rust spots.; rqstng P&A on 1 W10914559 (panel) and 1 WPW10214168 (nameplate)
Near Beverly Hills, CA 90210
Isidore
Job Details: 01/28/2019
REFRIGERATOR KITCHENAID KBSN608ESS00 Removed old user interface and installed new user interface test . Ok at this time.
Near Manteca, CA 95336
William
Job Details: 01/28/2019
FREEZER WHIRLPOOL WRT518SZFM00 "Unable to access diagnostics with WP TL help, defrosted evap cover to access evap, checked heater, heater fuse, defrost thermistor, found thermistor at 3 degrees, measured thermistor at 2.9k ohm, TL instructed should be 20k ohm . ordered defrost thermister. cx attempted to physically and verbally intimidate me, BL NOT Comfortable returning to job.; ordrng 1 W10913629 (harns-wire)"
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 01/28/2019
REFRIGERATOR KITCHENAID KFCP22EXMP2 "Refrigerator making noises. Checked unit and found noisy damper control. Replaced and tested ok. Customer was charged with: Service call $115.00, Labor $45.00, Damper control (WPW10594329) $84.40, Tax $6.33, Total $250.73. Customer paid in full using check from CHASE, reference #533."
Near Oakdale, CA 95361
William
Job Details: 01/28/2019
WASHER MAYTAG MVWB835DW4 "Replaced water valve, ran diagnostics cycle, ran water valve flow tests in manual mode, unit operating as designed. instructed cx to filter water to washer, cx on well water."
Near Tracy, CA 95304
William
Job Details: 01/28/2019
REFRIGERATOR AMANA ASD2575BRW01 "found ice maker water line cracked, Replaced ice maker water line & water valve, tested water at door dispenser & ice maker, no leaks found"
Near Fresno, CA 93702
Irvin
Job Details: 01/28/2019
WASHER GE GTW330ASK3WW "The washer had a failed door lock. The would not spin. Replaced lock test for operation, passed. All ops normal."
Near Fresno, CA 93722
Irvin
Job Details: 01/28/2019
WASHER MAYTAG MVWC565FW1 "CX says the washer is not completing cycle. The lock failed. Clicks open/close. The led for lock is not operating. Replaced control and lid lock. Test for performance, passed. All ops normal."
Near Phelan, CA 92371
Kegan
Job Details: 01/28/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 "Wrong part ordered, was able to get unit to perform most functions for time being, ordering pantry interface board ; ordrng 1 WPW10677119 (cntrl-elec)"
Near Grover Beach, CA 93433
George
Job Details: 01/28/2019
FREEZER WHIRLPOOL WRF736SDAM14 Found refrigerator gaining moisture centerbottom of fresh food doors found door on right to low readjusted retested check out ok complete. No dents or dings cause by tech.
Near Oxnard, CA 93036
Hector Zuleta
Job Details: 01/28/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Power cord not sending proper voltage to control.; ordrng 1 4317824 (cord-power)
Near Beverly Hills, CA 90210
Isidore
Job Details: 01/28/2019
WASHER WHIRLPOOL WFW9290FW0 "Removed and installed new rotor, bolt W11115611 is cracked broken, part ordered; ordrng 1 W11115611 (ROTOR SCREW )"
Near Ripon, CA 95366
William
Job Details: 01/28/2019
DRYER MAYTAG MED5500FW2 "disassemble front of unit, Found broken blower wheel, ordered blower wheel for unit; ordrng 1 WPW10211915 (wheel)"
Near Fresno, CA 93702
Irvin
Job Details: 01/28/2019
DRYER ELECTRIC WHIRLPOOL WTW5000DW1 CX refused to pay
Near Porterville, CA 93257
Erick
Job Details: 01/28/2019
DRYER MAYTAG MGDX700XW2 "Cycle unit and could not pin point t any gas leak. To ensure customer safety will replace burner assembly,; ordrng 1 280119 (gas burner)"
Near Porterville, CA 93257
Erick
Job Details: 01/28/2019
RANGE WHIRLPOOL WEG515S0FS0 "Cycled unit and found oven cycling. Tested broil and other options and they cycled. Resecured all connectors to main board and programmed. Retested it and it passed all tests and reach preheat temp with no errors, job complete If issue persists please order MAIN CONTROL"
Near Denair, CA 95316
Kenneth
Job Details: 01/28/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Found unit with a dead auger motor. Getty proper voltage but will just sit there not do anything. Ordering new auger motor. Rescheduled customer for Wednesday 1-30-19; ordrng 1 W11202789 (MOTOR)
Near Bakersfield, CA 93312
Dane
Job Details: 01/28/2019
REFRIGERATOR FRIGIDAIRE FFSS2614QP Von Rible the unit was not making ice. Found icemaker was getting voltage but would not cycle one manually advance. Removed and replaced ice maker and tested unit. Unit functions normal now
Near Santa Clarita, CA 91355
Michael
Job Details: 01/28/2019
DRYER WHIRLPOOL WGD8000DW4 "23211 Kimmore Terrace, Santa ClaritaGate code is #2234Unit smelled of gas and did not have adequate flame ignition.Removed top and front panel. Removed drum.Removed and replaced burner assembly and ignitor from truck stockReinstalled all parts. Tested unit and has prompt ignition. Unit ops as designed job complete"
Near Los Angeles, CA 91344
Michael
Job Details: 01/28/2019
WASHER MAYTAG MVWX655DW1 Cx states detergent drawer stays full of water after wash cycle is complete.No fault codes stored in control.Good water pressure to unit. Passed auto service test with no issues. Removed and replaced water inlet valve. Retested unit and passed with no issues. No water remained in detergent drawer after test. Previous water valve was not allowing sufficient pressure into detergent dispenser causing siphoning effect to not take place leaving standing water. Job complete
Near Hesperia, CA 92345
Kegan
Job Details: 01/28/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Customer stated unit not cooling, inspected unit, very low cool in freezer and fresh food. Opened back panel in freezer, found leak in evaporator, ordering compressor and evaporator; ordrng 1 W10756020 (compressor) and 1 WPW10630535 (evaporator)"
Near Los Angeles, CA 91344
Michael
Job Details: 01/28/2019
WASHER MAYTAG MVWC465HW0 "Found F7E1 fault in control.Removed power and removed and replaced capacitor. Cleared faults and ran auto service test passed with. O issues.Ran manual low spin, high spin, low agitation with cx present and all ops are normal at his time. Advised cx to run a few loads and monitor performance. Job complete"
Near Simi Valley, CA 93063
Michael
Job Details: 01/28/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Cx had unit defrosted on arrival. Tech removed all shelves, top panel. Removed drawers and lower support. Cx was not happy about second tech not arriving and Cx and wife became hostile. Spoke with Andrew and Dave regarding disassembly. At some point the customer stated he would get it apart and began prying lower support and rear support bar. No damage was noted but this action cost the tech about an hour of unneeded work by removing parts without tech knowing how the parts were to be reinstalled. Tech was able to access evap. Removed and replaced evap motor and thermistors. Removed faulty damper assembly. Reinstalled all parts.At this point the husband decided he did not like the way the milk would sit with the shelves. Cx and wife took 15 minutes to decide how they liked their shelving.At this point tech turned cooling function to unit on. All lights turned onAll fans operate. Manually commanded damper and verified good working order with cx. At