Local Reviews
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Patrick C.
WASHER/COMMERCIA WHIRLPOOL CAE2795FQ0 Needs tub ring unit was in use need to return if they want to fix 329.16. They will call if they want to fix ; O-emld tckt
Steven W.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Ran diagnostics. Found FC evaporator iced up. Ran defrost test, ice maker test. Needs adaptor kit per service pointer # W10842568, RC ice maker leaking. Needs FC thermistors.3 count job. Allow 3 hours. Unit needs to be completely defrosted before service with FC doors open for 2 days.; rqstng P&A on 1 W10864518 (ADAPTOR ) and 1 W11294907 (ICE MAKER)"
Jonathan C.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed module tested working to spec
Raymond D.
REFRIGERATOR JENN-AIR JS42PPDUDE01 "Upon arrival cx states unit doors not shutting or sealing properly. Found unit had tape on sealing surface preventing proper seal. Removed and tested, unit functions as designed."
Raymond D.
REFRIGERATOR WHIRLPOOL WRF560SEYW05 "Replaced thermistor, harness and evap motor. Tested unit. Unit functions as designed."
Steven W.
M/W OTR WHIRLPOOL WMH31017HZ3 Ran diagnostics. Found customer removed plastic from inner door. Needs door assembly. Advised customer NOT to use MW until door is replaced. 4” diameter flexible vent. Instructed customer to have 6” rigid vent installed.; rqstng P&A on 1 W11173823 (DOOR)
Raymond D.
REFRIGERATOR KITCHENAID KRSC703HPS00 Replaced fan scroll and thermistor. Relocated to proper position. Tested unit functions as designed.
Cruz B.
DISHWASHER KITCHENAID KUDS30IXBL9 "Complete- cx is going to purchase a new unit, gave cx blue book pricing estimate, cx paid for service call only with card ($115.00) send cx a receipt via email, cx gave me a new email."
Cruz B.
WASHER MAYTAG MVWC565FW2 "Sudo for tomorrow need to call tech line to document, cx clams unit in making noises during spin cycle, checked unit for codes found none, put unit in a drain/spin cycle, found no noise, cx said it is random, 8 also put unit in a diagnostic test mode it completed filled, wash, drain, spin"
John B.
WASHER WHIRLPOOL MHW8630HC0 "F8E1, water valve fault code. The washer is draining properly. But it appears to be overloaded and not spinning every time. Ordering the parts I need.; ordrng 1 W11036928 (valve) and 1 W11036930 (valve)"
Cruz B.
WASHER WHIRLPOOL WFW97HEXL2 "Complete- cx is going to purchase a new unit, give cx blue book pricing, cx declined repair, paid with a check ($115.00) send cx a receipt via email please thanks"
John B.
REFRIGERATOR WHIRLPOOL KRFC704FSS02 Not enough water is going to the icemaker. Replacing the water valve. Ordering the part. The refrigerator is stuck on fast cool. I’ll bring the parts; ordrng 1 W10908836 (valve) and 1 W11093037 (cntrl-elec) and 1 W11227903 (INTERFACE ) and 1 W11293313 (panel-ui)
Steven W.
WASHER WHIRLPOOL WTW7000DW3 "Ran diagnostics. Had f3e2, f0e2, f8e1, f2e1 error codes. No cold or hot water. Found hot and cold valves stuck closed, dispenser is working. Replaced water inlet valve. Fills, agitates, drains, rinses,dispenses, and spins properly. Instructed customer to use less detergent. Complete."
Cruz B.
DRYER WHIRLPOOL WED5500XW Complete- upon arrival cx said unit had been repaired already.
Patrick C.
WASHER MAYTAG MVWC565FW2 Missing bushings on front suspension causing to not operate properly. Installed new ones. Tested unit. All ops checked good
Isidore A.
DISHWASHER KITCHENAID KUDP01ILWH3 Found control board 8534963 not working No longer available
John B.
REFRIGERATOR KITCHENAID KFCS22EVMS8 Icemaker is not always cycling in the water is slow to come out after the customer replaced a new filter. Ordering the parts I need.; ordrng 1 W10889233 (icemaker) and 1 WPW10420083 (valve)
Chase F.
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Unit not cooling properly in RC or FC. Ran tests and all fans and thermistors testing ok. Compressor running very hot also drawing low amperage. Will need Autho for compressor and will need a sealed system technician. ; ordrng 1 W10507884 (COMPRESSOR )
Irvin F.
WASHER MAYTAG MVWX655DW2 The washer has a cold valve with open solinoid. The water has to shut off at the zsource to stop flow. Need inlet valve. ; ordrng 1 W11127357 (housing)
Randy C.
REFRIGERATOR KITCHENAID KRFF507EWH01 Removed and removed evaporators and compressor. Charged with 5.50 oz of refrigerant. Checked no leaks. Now cooling fans working. Job complete.
Jonathan C.
REFRIGERATOR KITCHENAID KRMF706ESS01 Found unit shutting down every 5mins after checking power board couldn’t get unit to reset unit is working needs main board customer going to call kitchaid to see if they can get a consetion
John B.
REFRIGERATOR KITCHENAID KRFF507HPS00 The icemaker is flooding. The valve doesn’t seem to be closing all the way and making water come to the door. Ordering a new valve and icemaker.; ordrng 1 W11109572 (icemaker) and 1 WPW10394076 (water valve)
John B.
WASHER WHIRLPOOL WFW9550WL00 The door hinge broke. Replace the door hinge the washer tested good at this time. No fault no error codes customers happy with the repair.
John B.
REFIRGERATOR MAYTAG MRT311FFFM00 The meat Pandora falls out when you roll it forward. Also there is frost buildup on the top inside the freezer. ordering the parts that I need.; ordrng 1 W10908179 (cntrl-elec) and 1 WPW10308849 (pan-meat) and 1 WPW10384183 (thermistor) and 1 WPW10468555 (track) and 1 WPW10468556 (track)
Randy C.
DRYER WHIRLPOOL WGD7500GC0 Removed strike catch and springs. Now working as designed cx approves job complete.
Frank P.
REFRIGERATOR WHIRLPOOL WRX735SDBM Customer stated not dispensing water ; ordrng 1 WPW10349187 (valve)
Tyler F.
DISHWASHER WHIRLPOOL WDT780SAEM2 Found unit is intermittently not starting. Removed and replaced main control. Tested all works good at this time.
Frank P.
REFRIGERATOR WHIRLPOOL WRS325FDAM Customer stated no cool in both sections Performed diagnostics Found both fans aren’t workingInstalled parts Checked voltage in start device 0 Need to order Start device; ordrng 1 WPW10197428 (start relay) and 1 WPW10350564 (capacitor)
Tyler F.
DISHWASHER KITCHENAID KDTM354DSS5 Customer stated that the float switch is leaking. Found loose shaft not sealing. Fixed and tested all works good at this time. Customer also to switch soap to finish.
Enrique R.
DRYER WHIRLPOOL WGD800DW Whirlpool dryer making rattling noise . Installed dryer repair kit . All functions tested normal .
Chase F.
WASHER WHIRLPOOL NTW4516FW3 Installed new splutch. Cx concerned about sound of shifter. Instructed cx this is a normal operation. All ops now testing normal. If called back will need to document with WPL and document that this machine is working by design and all sounds are normal.
Irvin F.
WASHER AMANA NTW4516FW3 "F8/E1-LNG FLL, Cx says the washer is not finishing cycles clothes are wet. Found the actuator is not operating properly. The unit is not spinning. Replaced actuator. Ran test check and calibrated, passed. All ops normal."
Michael M.
DRYER WHIRLPOOL CGM2743BQ0 Cx agreed to service fee door has been ripped off unitNeeds new panel in white W10242810 $174.86Screws WP488627 (4) $4.44Labor $95 quoted cx $416.58 and cx agreed collected $115 service fee by check #9044$301.58 is remaining bal after repair; ordrng 1 W10242810 (WHITE FRONT OANEL)
Enrique R.
WASHER MAYTAG MVWB835DC4 "Maytag washer displaying ( LF error ) . Installed new valve , performed calibration . All functions tested normal . No leaks ."
Jonathan C.
REFRIGERATOR WHIRLPOOL WRX735SDHV01 Orded door; ordrng 1 W10920749 (dor-fip)
Jonathan C.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Found ICEMAKER bad replaced tested working to spec; used 1 W10873791 (ICEMAKER) from stock
James M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Unit water valve leaking. Ordering new. Will return when parts arrive. ; ordrng 1 W11043013 (valve)
James M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found unit not dispensing from ice side. Paddle non responsive for ice. Ordering new paddle. Will return when parts arrive. ; ordrng 1 WPW10353848 (pad)
Steven W.
WASHER MAYTAG MVWC565FW0 "Stuck in pump out mode. Ran diagnostics. Had f7e7 error code. R & R pressure tube. Cleared tube. Ran auto test, calibration. Fills, agitates, drains, rinses, and spins properly. Complete."
Tyler F.
REFRIGERATOR KITCHENAID KRFF707ESS01 Customer stated that ice maker is not working. Whirlpool has been out multiple times. When I arrived ice maker is working and has no error codes. Called tech line to document system is down could not document.
Frank P.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Customer stated freezer is out Performed diagnostics Found nothing It works Job completed
Tyler F.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Customer stated that the unit is not cooling in refer compartment. Found frozen over evaporator. Removed and replaced fan harness tested all works good at this time.
Andy H.
RESIDENTIAL REFR WHIRLPOOL KRFC704FBS00 "Not cooling, found leak in evaporator and compressor was making a weird noise. Replaced evaporator and compressor tested unit working good"
Andy H.
REFRIGERATOR WHIRLPOOL WRS588FIHW00 "Not making ice , replaced ice maker tested unit working properly"
Rod H.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Ref #7727804493 per Diane trade partnersNo cooling in ffd a or freezer.Confirmed Found ice ball at inlet and outlet of evaporator Will need compressor replaced and filter dryer.Cx declined estimate Is in 60 day warranty period for repair agreement. Also liner and evap cvr destroyed due to heating concurrent to using hair dryerUnable to repair liner may cause more refrigeration issues even if sealed system repair is performed.Paid 115.00 C/C 3183323518
Juan G.
DISHWASHER KITCHEN AID KUDS30FXSS8 "Replaced pump and motor assembly, and upper spray arm. Checked ops, unit is working fine."
James M.
DRYER WHIRLPOOL WGD9300VU0 "F01 error primary control failure. Quoted for replacement. 115.00 service fee, parts 235.54, labor 163.68 and tax 18.25. Total 532.47 customer denied repair due to cost and age of machine. Collected 115.00 via check number 9061"
Rod H.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 W11163764 (handle) and 1 W11224256 (cntrl-elec) and 1 W11224591 (motor-evap) and 1 W11294907 (icemaker) and 1 W11387387 (USER INTERFACE)Replaced parts indicated and tested as designed 24-48 hrs for complete cool down and ice making
Jim S.
WASHER MAYTAG MVWC565FW2 Styrofoam in the cold water screen blocking the inlet flow. Removed the styrofoam. Unit tested ok
Randy C.
MICROWAVE KITCHENAID KOCE500ESS04 Removed and replaced doors now working as deigned. Job complete. Cx approves job.
Kevin M.
DISHWASHER KITCHENAID KDTM354DSS5 Dispenser door is not opening. I found broken dispenser door. Removed and replaced dispenser. Tested unit. All tests good.
Joe M.
WASHER MAYTAG MVWB865GW0 Unit would not dispense water. On inspection found water valve assembly was causing water to not fill. Replaced water valve assembly and unit began to function as designed. Job complete.
John B.
DRYER WHIRLPOOL WGD5000DW3 The timer is not counting down it has failed. They also need a new door seal.
John B.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 The customer was concerned of food spoiling. They were using a spring loaded thermometer to test the temperatures. The temperatures tested good in the freezer at +3° in at 37° in the refrigerator section. The evaporator fan motor was working the condenser fan motor was working. Refrigerator tested good.
John B.
REFRIGERATOR WHIRLPOOL KRMF706EBS01 The refrigerator is not very cold but 60°. Found the thermistor wire was not plugged into its wire harness. Re- installed and secured the thermistor wire harness plug with tape. The refrigerator tested good.
Jim S.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Fresh food door not allowing door switch to close. The ice maker motor is broken; ordrng 1 LW11037738 (dor-fip) and 1 W10873791 (icemaker) and 1 W11384469 (SWITCH)
Jim S.
DISHWASHER KITCHENAID KDTM404EBS3 F6E1. F6E4 faulty motor; ordrng 1 W10861526 (pump&motor)
Joe M.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Replaced appliance cover and unit is now functioning as designed. Job complete.
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Led light in RC is flashing or not coming on. Voltage to module. Failed led module Assy. Ordering part. ; ordrng 1 W11043011 (module)
Danny G.
MICROWAVE MAYTAG UMC5200BAS06 Unit is peeling from the top of the microwave Unit is not repairable Client is going to buy a new microwave.
Danny G.
WASHER WHIRLPOOL WTW5000DW2 Unit is making loud noises Replaced pulley and actuator and washplate Reinstall unit and calibrated washer Ran a self test cycle and unit completed with no leaks and no issues Unit is working
Joe M.
DISHWASHER KITCHENAID KDTM384ESS3 Unit needs a new sump assembly due to assembly not spraying water through spray arms. Ordering sump assembly.; ordrng 1 W10805015 (pump&motor)
Danny G.
COMPACTOR WHIRLPOOL KUCS03CTSS Unit is not coming out solid pack modeTried pulling unit out and unable to diagnose due to unit is screwed into the cabinet from the inside frames Client is going to need to cut the screws off or brake the cabinets trims .
Jonathan C.
WASHER WHIRLPOOL WTW5105HW0 Found valve not opening recalibrate unit tested working to spec
Jonathan C.
REFRIGERATOR KITCHENAID KORU06RSSS00 Installed compressor evap and dryer vaccumed to 500 microns charge pressure at 1 and 120 working to spec at this time
Joe M.
WASHER WHIRLPOOL WTW4950HW0 Unit needs a new capacitor and motor due to a f7e1 error code. Ordering parts.; ordrng 1 W10832724 (drive motor) and 1 W11395618 (CAPACITOR )
Joe M.
DRYER WHIRLPOOL WGD5000DW3 Unit needs heating coils due to the gas valve not staying open. Ordering parts.; ordrng 1 WPW10328463 (coil-valve)
Kenneth M.
REFRIGERATOR MAYTAG MRT118FFFE01 Drain tube clogged causing water to back up in freezer. Defrosted drain tube and tested unit. Unit working properly. SR#7727797322 - Robert
Kenneth M.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Door gasket not needed. Adjusted feet on fridge and removed doors to properly place door shims in the correct location Heated gasket. Tested. Unit is working properly.
Kenneth M.
DRYER MAYTAG MED7230HW0 Found unit. Check vent ran unit and found venting ok. Informed customer to be cautious on over loading unit. Checked no error codes. Unit is working properly. Customer approves
Joe M.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Units freezer is over freezing. Ordering fan motor and wire harness.; ordrng 1 W11161901 (harns-wire) and 1 WP2315539 (motor-evap)
Jonathan C.
WASHER MAYTAG MVWP575GW Was out ther last needs hub kit and screws; ordrng 12 8533953 (screw)s and 1 W10396887 (hub)
Kenneth M.
WASHER AMANA NTW4516FW3 Found unit leaking water. Found unit draining the water and stand pipe backing up. Informed customer to call out plumber to snake customers stand pipe. Customer approves.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRT519SZDW02 Installed motir and evap fan blade. Tested unit. Unit is working properly.
Chase F.
DRYER ROPER RGD4516FW0 "Found one of the brackets from drum came loose causing for clothes to catch on to drum and create holes. Took apart drum and put brackets back into proper slots. Tested with clothes, clothes no longer catching on to drum. All ops now testing normal. Job complete."
Jonathan C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found water tube ripped; ordrng 1 12961401 (tube w/waterline)
Jonathan C.
REFRIGERATOR AMANA ASD2275BRW01 Found water valve sticking open quote customer declined repair
Kenneth M.
WASHER MAYTAG MVWB835DW5 Found unit F7E0. Found power cord burnt to outlet. Informed custimr to swap outlet. Ordering control and power cord. ; ordrng 1 W11400681 (Control) and 1 W10859955 (Power cord)
Jonathan C.
WASHER MAYTAG MVWB835DW2 Tested unit found drain pump bad replaced tested working to spec
Jonathan C.
DRYER AMANA NED4655EW1 Found heating element bad replaced tested working to spec
Kenneth M.
FREEZER WHIRLPOOL WZF34X20DW01 Found top of door bowed heavy. Needs new door gadker nit sealing. Did not reschedule. ; ordrng 1 W10746789 (Door)
Andy H.
WASHER WHIRLPOOL WFW8620HC0 "Unit not starting, found that switch was bad, replaced switch and tested unit working properly"
Chase F.
WASHER WHIRLPOOL WTW8500DC0 Installed lid lock. When installing noticed broken bezel. Will need new bezel to make repair. Ordering parts and rescheduling for next available day.; ordrng 1 W11237158 (BEZEL)
Irvin F.
M/W OTR WHIRLPOOL WMH32519HZ4 "The MICROWAVE OR, is dead. The 20 amp fuse food check and replaced door switches. Powered unit still dead. Replaced the fuse. No change. Power to the display is good the unit has a failed display. ; ordrng 1 W11221415 (CONTROL) and 1 W11222116 (INTERFACE), used 2 W10727360 (MICROSWITCH) from stock"
Kevin M.
REFIRGERATOR WHIRLPOOL KFIS29PBMS02 Husband canceled while I was walking up driveway. Never even went in house. Cancel call.
Irvin F.
WASHER MAYTAG MVWB835DW0 "CX says the unit doesn’t have a lot of water, screens are clear good water flow. Cx says the unit is noisy. The unit has a leak in the gearcase. The underside is oil saturated. The unit has oil rust and water in the shaft area. This is going to be a tough job. ; ordrng 1 W10447973 (clutch) and 1 W10447975 (slider) and 1 W10447976 (drive asm) and 1 W10447979 (rotor) and 1 W10586079 (basket asm) and 1 W10594084 (suspension) and 1 W10609480 (washplate)"
Andy H.
ALPHA WHIRLPOOL MHW5100DW0 "Unit needs a new control, customer refused repair at this time. Charged for trip only"
Kevin M.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Unit not dispensing water and customer will have to remove filter and reinstall to get water to dispense. Unit needs inline regulator per service pointer. Ordering part. ; ordrng 1 W10786952 (valve)
Kevin M.
REFRIGERATOR KITCHENAID KBSN602ESS00 Not making ice. I found water line from valve to ice maker is either frozen or has collapsed in liner. I tried defrosting it but had no luck. Told customer to unplug unit for 48hrs and if it still doesn’t make ice then water line has collapsed. Ice maker cycled good.
Andy H.
FREEZER WHIRLPOOL WZF34X18DW03 Needs fan motor ; ordrng 1 WPW10359880 (motor-evap)
Tyler F.
DISHWASHER KITCHENAID KDFE104DBL5 Customer stated that unit is not washing or drying. Found unit needs to run a clean cycle to clear out spray arms. Ran calibration to reset the heater circuit. Tested all works good at this time.
Andy H.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Needs ice maker ; ordrng 1 W10873791 (icemaker)
Timothy J.
WASHER MAYTAG MHW8630HW1 Installed stator control dispenser and dispenser pump. Ran a service test unit passed without faults. No leaks noted.
Kevin M.
REFRIGERATOR KITCHENAID KBFN502EBS02 Unit not making ice. I tried jumping ice maker to harvest. Ice maker not responding. Ordering ice maker and main control. Allow 1hr. ; ordrng 1 W11397192 (ICE MAKER) and 1 WPW10739408 (cntrl-elec)
Andy H.
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Needs switch ; ordrng 1 W11384469 (SWITCH W11384469)
Jim S.
RANGE MAYTAG MER6600FZ2 The red wire at the terminal block was burnt. The factory did not tighten it down properly. I replaced the terminal end of the wire and correctly tighten the terminals together
Tyler F.
DRYER MAYTAG MGDX655DW2 Customer stated that the dryer push to start button fell in the console. Reinstalled push to start. Tested all works good at this time.
Andy H.
MICROWAVE KITCHENAID KEMS378SSS04 Not heating not mag and inverter ; ordrng 1 W10217711 (inverter) and 1 W10852735 (thrmst-fix) and 1 W11346197 (MAGTUBEW11346197)
Andy H.
REFRIGERATOR WHIRLPOOL WRS315SNHM01 Needs control ; ordrng 1 W11190849 (contrl-box)
Tyler F.
FREEZER WHIRLPOOL WRX735SDBM Customer stated that the freezer light is not coming on when the door opens. Found freezer door switch frozen shut heat treated switch removed all moisture tested all works good at this time.
Andy H.
REFRIGERATOR KITCHEN AID KRSC503ESS Needs fan n thermistor ; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)
Tyler F.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Customer stated that the ice maker stopped working in the lower. Found arm was shut off but not inserted in ice maker. Fixed and tested all works good at this time.
Timothy J.
MICOWAVE KITCHEN AID KMBS104ESS03 This microwave is installed over a double oven and will require a second person for the repair. Customer states the unit sometimes does not start and after cooking it is harder to get the unit to start. Noted the Rh side of the door is lower than the LH side. Unit needs a new door assembly. The door will require a pop rivet gun .; rqstng P&A on 2 461968979591 (hinge-door)s and 1 W11243152 (door/mw) and 1 W11356983 (HARNESS)
Jonathan C.
REFRIGERATOR KITCHEN AID KBSN608EPA Parts to order correct part
Tyler F.
REFRIGERATOR WHIRLPOOL WRS321SDHW04 Customer stated that the refer compartment is not cooling. Found frost in the freezer is blocking the ducts from a door not being. Loved. Customer to defrost u it for 24 hours. All works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Customer stated that the e evaporator is frozen in refer compartment. Per s code S15330 ordering main control and cover. Customer to defrost unit. S code covers double labor.; ordrng 1 W10889841 (cover-evap) and 1 W11389713 (ELEC CNTRL)
Tyler F.
WASHER MAYTAG MVWB765FW3 Customer stated that the unit is not spinning out the loads. Found error code for temp sensor fault and spin temp. Ordering fill valve in stock.; ordrng 1 W11165546 (valve)
Danny G.
DISHWASHER WHIRLPOOL DU890DWGXO Unit is not draining Found faulty pumpProvided cod estimate to client and denied repair due to unit being 20yrs old .
Tyler F.
WASHER WHIRLPOOL WTW7300DW1 Customer stated that the unit is making noise in spin cycle. Found gear case is loud. Ordering gear case and clutch in stock.; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy)
Danny G.
DISHWASHER KITCHENAID KDTE104EWH3 Making loud noises while washing the dishes Found broken glass inside the pump housing Removed pump housing and removed broken glass Reinstall unit and ran a self test cycle and unit completed with no issues and no leaks no issues Unit is now working properly
Tyler F.
WASHER WHIRLPOOL WTW5000DW3 Customer stated that the unit will not power on. Have power at the control but no power out. Ordering main control in stock.; ordrng 1 W11417466 (ELEC CNTRL)
Danny G.
DISHWASHER KITCHENAID KDFE104DWH1 Unit is not washing the dishes Found faulty pump motor Provided cod estimate to client Client agreed to get unit repaired Replaced and install new sump assy Reinstall unit and ran as left test cycle and unit completed with no leaks and no issues
Tyler F.
DRYER MAYTAG MGD5630HC1 Customer stated that the unit is not heating. Found open thermostat or flame sensor. Ordering parts in stock.; ordrng 1 WP338906 (sensor) and 1 WP8573713 (thermal cut off fuse)
Patrick C.
WASHER MAYTAG MHW8630HW0 Removed and replaced dispenser and control. Tested unit. All ops checked good
Tyler F.
REFRIGERATOR KITCHENAID KRFF507HPS00 Customer stated that the lights are off in the top of refer. Found led module in freezer is out. Ordering module not in stock.; ordrng 1 W11205083 (module)
Randy C.
WASHER MAYTAG MHWZ400TQ02 Customer said unit squeals sometimes Found Bella was touching tub making squealing noise. Adjusted now OK. No more squeals all noise is normal. Job complete
Antonio D.
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced adapter and ice maker. Working ok.
Tyler F.
REFRIGERATOR WHIRLPOOL WRF555SDHV02 Customer stated that the icemaker bin will not come out found icemaker is leaking ordering icemaker and fill valve not in stock.; ordrng 1 W11043013 (valve) and 1 WPW10300024 (icemaker)
Antonio D.
REFRIGERATOR KITCHEN AID KRMF706ESS01 Need evaporator motor kit. Fresh food evaporator is iced up. Ordered part. Please expedite part.; ordrng 1 W11087438 (motor-evap)
Antonio D.
WASHER MAYTAG MVWB765FW3 "Replaced gearcase, clutch, rotor and screw. Working ok."
Rich S.
REFRIGERATOR KITCHENAID KRMF706EBS01 Tube from water tank to valve scarred. Valve sent wrong part...Zip ties are expart... I have found the tank comes with them. Bring zip ties just in case.Invoice shows I have 2 valves... only have one.it is the wrong one.; ordrng 1 W11168758 (reservoir) and 1 WPW10341329 (water valve assy) and 1 WPW10674102 (tube-water)
Irvin F.
REFRIGERATOR WHIRLPOOL WRS571CIHB00 Cx says the ice maker keeps frosting over. Attempt to cycle the ice maker failed. Will not cycle. Removed power from unit. Replaced ice maker. Assembled unit. All ops normal. Allow 24-36 hrs for ice production.
Danny G.
OVEN WHIRLPOOL CWG3600AAS F3 error code and control not responding Please do parts research I can’t parts breakdown I need to order main control and temp sensor ; ordrng 1 MAINCONTROL (MAIN CONTROL ) and 1 SENSOR (SENSOR)
Irvin F.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cx says the freezer section was warming up nothing cold. Found the unit evap sensor failing. The dampener not opening correctly. Replaced fan assembly. All ops normal.
Kevin M.
REFRIGERATOR KITCHENAID KBFN502ESS02 Unit not making ice. I found frozen over ice maker switch. I defrosted switch and cycled ice maker. All tests good.
Kevin M.
DRYER WHIRLPOOL MGDB765FW Customer concerned with heat duct grill discoloring and vibration sound coming from unit when in use. I found blower housing vibrating during use. I tightened blower housing. All tests good. Instructed customer on normal discoloration of heat duct due to heat on the heat duct. All tests good.
Kevin M.
WASHER MAYTAG MVWB765FW3 Unit making clicking noise while spinning. I removed rotor and found play in transmission shaft and rotor. Unit needs new transmission and rotor. Allow 60 mins on return. ; ordrng 1 W11260238 (rotor) and 1 W11393685 (TRANSMISSION )
Kevin M.
DRYER MAYTAG MGDX655DW1 Push to start switch had fallen inside console not allowing customer to start unit. Removed and replaced damaged push to start switch. Tested unit. All tests good.
Cruz B.
REFRIGERATOR AMANA ASI2575GRS01 "Fixed- installed new parts ( diffuser, cntrl box) found gaskets, ice maker, water dispenser, doors, lights, fans, cooling, temps to ba working as designed, cx ok repair. "
Antonio D.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Refrigerator is not cooling at all. Need compressor. ; ordrng 1 W11092625 (compressor)
Irvin F.
REFRIGERATOR WHIRLPOOL WRS588FIHW00 "Replacement unit American home shield. The unit has a failed door switch. Installed the plastic square, failed. The switch is bad. Replacing switch. "
Irvin F.
REFRIGERATOR WHIRLPOOL KBSD602ESS01 The fresh food door stainless has several cosmetic issues n; ordrng 1 W10756461 (door-skin)
Randy C.
DISHWASHER MAYTAG MDB4949SDM2 Found motor makes loud noise. Removed and replaced motor. Now working as designed job complete. Noises normal.
Kevin M.
REFIRGERATOR WHIRLPOOL WRF535SWHZ00 Customer concerned with food items freezing in RC. Found out of range thermistor and failed jazz board. Ordering parts. ; ordrng 1 W11131391 (harns-wire) and 1 WPW10503278 (refer elect cont brd)
Cruz B.
WASHER MAYTAG MVWB765FW3 "Fixed for fcc- found LF error code, unit not filling up with water, removed bad water valve and installed new (housing) calibration test 52 passed, auto test 51 as well, no codes, no leaks, cx ok repair."
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Unit not dispensing ice. I removed ice bucket and found stripped auger motor and gear. Ordering parts. ; ordrng 1 WP63052-2 (impeller) and 1 WPW10309868 (motor)
Patrick C.
REFRIGERATOR KITCHEN AID KRSC503ESS Removed and replaced drain tube and applied perma gum . Tested unit. All ops checked good
Alejandro C.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Found the unit not cooling, replace dryer and service valve, charge refrigerant, verify leak in evaporator, (evaporator W10836706); ordrng 1 W10836706 (evaporator), used 1 W10143759 (DRIER UV) from stock, pckd up 1 W10913906 (coupler 1/4)"
Francisco S.
RANGE KITCHENAID KSDB900ESS1 Found error code f2 e1. Power cycled unit and re did connection for keypad. Cleared codes and tested ops unit now checking ok.
Randy C.
WASHER MAYTAG MVWC200XW0 "Found leaking, unit leaks from gearcase and suspension broken. Needs new parts. Service call 115.00W10780048 71.08 suspension W11255272 254.71 gearcase. Labor 200.00671.74. Total repair. Cx wants unit fixed. Collecting for service call 115.00Will collect 556.74. ; ordrng 1 W11255272 (gearcase) and 1 W10780048 (suspension)"
Randy C.
REFRIGERATOR KITCHENAID KRFF707ESS01 W11294907 ice maker. Not filling up for client. Ran diagnostics passed even got it to fill up. Brining. Ice maker Thursday faulty client okayed. ; ordrng 1 W11294907 (icemaker)
Randy C.
MICOWAVE JENN-AIR JMW2427DS01 Cx unit won’t start. Found f0e2 error code. Found it says contro panel disconnected. Nothing disconnected. Found faulty panel. ; ordrng 1 W11236900 (console)
Francisco S.
REFRIGERATOR WHIRLPOOL WRT112CZJB00 Checked unit found gap on left ffc door gasket. Cx reversed swing and did mold the gasket. Used heat gun and sealed left side. Unit now checks ok.
Cruz B.
WASHER MAYTAG MVWC415EW1 "Installed all new parts (cntrl elec, actuator, cam) tested unit in a full diagnostic test it completed fill, wash, drain spin, during the spin cycle found pulley cover grinding on cam, causing abnormal nosies, nosie is not effecting it’s wash performance. ; ordrng 1 WPW10550173 (cover pulley), used 1 W10721967 (CAM), and 1 W10913953 (ACTUATOR) from stock"
Rich S.
REFRIGERATOR MAYTAG MSS26C6MFW01 Replaced bad ice maker. Ran diagnostics. Harvested and filled ok. Operating as designed.
Francisco S.
RANGE KITCHENAID KGRS505XSS02 "Checked unit found igniter not glowing accessed connector found 120 vac. Removed and replaced igniter, tested ops unit now checks ok. "
Antonio D.
RANGE WHIRLPOOL WFE505W0HW1 Defective switch. Shaft does not match. Will call tech line to verify. Verified part number seems to be correct part number.
Francisco S.
DISHWASHER KITCHENAID KUDS01ILBL3 "Checked unit found broken link on right side. Uninstalled DW removed and replaced link kit. Upon DW installation damaged front panel on lower left side."
John B.
WASHER WHIRLPOOL WFW9550WL00 The hinge broke. For the door. Ordering a part to replace the door hinge assembly. Will collect fees on return.; ordrng 1 WP8183202 (hinge)
Francisco S.
REFRIGERATOR KITCHENAID KRFF507HPS00 Checked unit found bad module on right hand side middle led. Removed and replaced led light. Unit now checks ok.
John B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "The water dispenser works properly, but the water will not dispense for the icemaker. Ordering the parts I need.; ordrng 1 WPW10179146 (valve-inlt) and 1 WPW10300022 (icemaker)"
Francisco S.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Checked unit found bad module. Removed and replaced module unit now checks ok.
Tom R.
WASHER WHIRLPOOL WFW92HEFW0 "Installed Control Board and Shock Absorbers X 4, ran diagnostic tests, check okay. No damage to unit or home from tech, job complete."
Cruz B.
FREEZER WHIRLPOOL WZF34X20DW01 "Fixed- installed new (door white) door is now sealing as designed, no gaps, no dents, no scratches, cooling and temps are ok. Cx ok repair."
Francisco S.
RANGE WHIRLPOOL KSGG700ESS1 RS because I did not have booties and gloves.
Francisco S.
OVEN KITCHENAID KOCE507ESS05 Re ordering parts to complete repair.; ordrng 1 W10915648 (cntrl-elec) and 1 W11188752 (fuse) and 1 W11449277 (DOOR SWITCH )
Cruz B.
WASHER WHIRLPOOL MVWC415EW1 "Fixed for fcc- cx claims clothes are still wet after spin cycle and unit is not draining properly, check unit for codes and found f7e2 long drain, I then removed bad pump and installed new part ( pump) tested unit in a diagnostic test mode it completed filled, wash, drain, spin, lock & unlocked, cleared code, no leaks, unit is working as designed."
Patrick C.
REFRIGERATOR KITCHEN AID KRFF507ESS Reschedule for later today .
Irvin F.
RANGE WHIRLPOOL WFG505M0BW2 "Cx says the oven control is out. Tested the power to control, good. Replaced control. On power up the unit cycled on. Ran temp to 120, passed. All ops normal."
Antonio D.
REFIRGERATOR WHIRLPOOL WRS325FDAM04 Checked and found no supply water to refrigerator. Saddle valve behind washer is clogged. Client will replace shut off valve.
Tom R.
REFRIGERATOR KITCHENAID KRFC302ESS00 "Entered diagnostics, found Damper Door not responding to commands, voltage to Damper Door good, replace Damper Door./Installed Damper Door, ran diagnostic tests, all components functional, check okay. No damage to unit or home from tech, job complete."
Tom R.
DISHWASHER KITCHENAID KDFE104DSS2 "Upon arrival, unit full of water. Ran Drain Cycle, no rotation from Drain Pump. Visual inspection shows debris blocking Impeller.Cleared blockage, ran unit, check okay. Drained multiple times, no leaks detected, check okay. No damage to unit or home from tech, job complete."
Cruz B.
RANGE - ELECTRIC WHIRLPOOL WFC310S0EW0 "Need more work- unit is coding out with these error codes, f31-f1e2 sensor failure, internal cntrl elec, oven will stop at mid cycles with error codes, ordering parts for unit. ; ordrng 1 W11122533 (cntrl-elec) and 1 WPW10181986 (sensor)"
Cruz B.
WASHER WHIRLPOOL WTW5100HC0 "Need more work-unit is grinding very loud in agitation mode, cx has a video of the issue, bad gear case unit is from RAC in Modesto. Allow 1 hr for repair. ; ordrng 1 W10721967 (drive pulley) and 1 W11423758 (GEAR CASE)"
Cruz B.
WASHER MAYTAG MVWC565FW1 "Need more work- found unit not going into agitation mode, checked for codes and found f5e7 actuator fault code, actuator is not shifting stuck on spin mode, ordering parts for 7nit. ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator)"
Tyler F.
WASHER MAYTAG MVWC465HW2 Customer stated that the unit is not draining. Removed drain pump and found debris. Cleared and tested all works good at this time.
Patrick C.
WASHER MAYTAG MHW8200FC Removed and replaced pump. Tested unit. All ops chedked good
Irvin F.
RANGE WHIRLPOOL WFC150M0EB4 Cx says the front left burner is out. The unit has a failed 8l burner replacing component. ; ordrng 2 W11364019s
Rich S.
REFRIGERATOR KITCHENAID KRFF707ESS01 Ice cream hard below 5 degrees in the freezer. Passed every ice maker test... JDrain pan leaking in RC.; schdld next appmnt for 5/21 THU !
Tom R.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Found unit running non stop, air flow from FC to RC good. Customer states that it slightly cools in FC, not in RC. Visual inspection of Evap shows a stop in the frost pattern, unit is attempting to cool but there is a leak in Evap. Tech can hear air escaping Evap Coil, order and replace Evap Coil and Drier with UV, reschedule with Sealed System Tech./Evap - (W10836706)Drier - (W10843121)/NOTE - SEALED SYSTEM TECH REQUIRED, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY, RETURNING TECH SHOULD CHECK DEFROST THERMOSTAT PLACEMENT, COVERED IN ICE BUT FOUND TO BE SECURED TO INLET LINE; ordrng 1 W10836706 (evaporator) and 1 W10843121 (filter dryer)"
Tyler F.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Customer stated that the ice maker is not working. Found ice maker is not calling for water. Ordering ice maker in stock.; ordrng 1 W10884390 (icemaker)
Tom R.
DISHWASHER KITCHENAID KDTE104DSS0 "Found unit with both Left and Right Adjuster components broken, order and replace all components of Left and Right Adjusters./Housing Left - (WPW10588164)Housing Right - (WPW10588165)Adjuster Clip - (WPW10250160) X 2Adjuster Assembly - (WPW10546503) X 2Adjuster Strap - (WPW10195839) X 2Positioner - (WPW10195840) X 2Adjuster Cover - (WPW10250162) X 2/NOTE - PARTS OUT OF STOCK, RESCHEDULE CUSTOMER ON PAET AND TIME AVAILABILITY; ordrng 2 WPW10195839 (dishrack adjuster)s and 2 WPW10195840 (positioner)s and 2 WPW10250160 (clip)s and 2 WPW10250162 (cover)s and 2 WPW10546503 (adjuster)s and 1 WPW10588164 (housing) and 1 WPW10588165 (housing)"
Tom R.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Found unit dripping from Dispenser in Door, no leaking found at IM, order and replace Dual Water Valve. Customer states that food is freezing in the RC, entered diagnostics, found air leaking into RC when Damper Door closed, order and replace Damper Door./Damper Door - (WPW10196393)Water Valve - (W11043013); ordrng 1 W11043013 (valve) and 1 WPW10196393 (damper control assy)"
Kenneth M.
WASHER WHIRLPOOL MVW7230HW0 Extended wash times. Found unit overload and off balancr. Instructed on proper soap usage and load techniques. And answered all questions customer had. Will tey those tips. And call back if problem continues.
Patrick C.
RESIDENTIAL REFR KITCHEN AID KRFF707ESS01 "Leak in the fresh food evap. Needs new evap and drain pan ; 1 W10836964 (pan-drip) and 1 W11116006 (evaporator)"
Randy C.
FREEZER KITCHENAID KBSD608ESS01 Found unit not cooling inspected all around no evidence of leak compressor high pitch noise bad compressor. Need for Cal Cal scheduled for Wednesday ; ordrng 1 W11103181 (compressor)
Randy C.
REFRIGERATOR WHIRLPOOL WRF757SDEM00 Cod call. Same issue as last time. Recall RH. Faulty parts. Reordering. Schedule for RH only. Will speak w dispatch to confirm goes to RH. ; ordrng 2 2185788 (clamp)s and 1 W10633627 (motor-evap) and 1 WPW10277799 (harns-wire) and 2 WPW10339879 (tie-wire)s and 1 WPW10501260 (cover-evap)
Patrick C.
REFRIGERATOR KITCHEN AID KRFF507ESS Reschedule for later today.
Danny G.
OVEN WHIRLPOOL CWG3600AAS F3 error code and control not responding Please do parts research I can’t parts breakdown I need to order main control and temp sensor ; ordrng 1 MAINCONTROL (MAIN CONTROL ) and 1 SENSOR (SENSOR)
Francisco S.
M/W OTR KITCHENAID KMHC319ESS4 "Uninstalled unit, Removed and replaced mag,cap,that fix and diode. Tested ops unit now working as intended."
Leon M.
WASHER WHIRLPOOL MVWC465HW2 Cx states that unit is not working properly.After running diagnostic check find that unit is draining.Replaced drain pump Unit working properly as designed.
Cruz B.
DISHWASHER KITCHENAID KDTM404KBS0 "Complete- unit is working as designed, put unit in a diagnostic test mode it completed filled, wash, drain, heated, no codes, no leaks, cx did not have the door closed in all the way causing unit to beep, showed cx how to close door, what cycles to use, what soaps to usex."
Cruz B.
DRYER WHIRLPOOL WED8000DW4 "Fixed- installed new parts (element, thermostat, dryer repair) tested unit in a high heat cycle it heated fine, runs quiet, no knocking sound, cx ok repair. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
Cruz B.
WASHER WHIRLPOOL MVWB835DW4 "Fixed for fcc- cx claims unit will fill, wash, spin, does not drain water out from basket, found water inside basket, checked unit for codes and found error code f9e1 pump failure, removed bad pump and installed new (pump water) from SP, tested unit in diagnostic test mode it completed filled, wash, drain, spin, cleared code, no leaks, unit is working as designed, cx ok repair. ; used 1 W10876600 (PUMP-WATER) from stock"
Cruz B.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Fixed for fcc- cx claims lights are flickering in ff, found freezer led light to be out causing flicking issues, removed bad one and installed new one from SP (w10908166) all led lights are working as designed, cooling and temps are ok as well, cx ok repair; used 1 W10908166 (MODULE) from stock"
Danny G.
WASHER MAYTAG MVWB835DW3 Unit is making loud noises Found faulty gearcase and broken washplateReplaced gearcase and washplate and rotor Reinstall unit Calibrated washer and ran a self test cycle Unit is now working properly
Enrique R.
DRYER ELECTRIC WHIRLPOOL WTW4800BQ1 Installed suspension assembly . Performed calibration . All functions tested normal . No leaks .
Enrique R.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Inspected whirlpool refrigerator . Customer concerns , after moving to new house ice maker stopped working . Found broken on/off arm and frosted fill tube . Removed ice obstruction and installed new ice maker . Now all functions work as designed . No leaks ."
Enrique R.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Whirlpool side by side refrigerator RC freezing food . Installed new thermistor . All functions tested normal at time of service . No leaks .
Lance V.
WASHER WHIRLPOOL WTW7000DW4 "F0E2 error- oversuds detected. Found customer using “powder “ detergent. Instructed customer on use of detergent, as well as proper loading techniques. Customer experience long wash cycles due to unit being over suds and cannot detect proper pressures. Unit passed calibration and auto test. Unit is fully functional"
John B.
DRYER WHIRLPOOL MDG9316BWW "The dryer is making a grinding noise. The Tumblr, In the front Tumblr have wore a hole through them. This is due to the felt bearing wearing out and cutting a hole through both parts. The parts are no longer available. Due to the lack of parts this cannot be repaired."
John B.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Couldn’t get a hold of whirlpool technician. The customer is concerned of water buildup on the second shelves. Upon my arrival, there was none. She said it has been better for the last couple of days. Both the refrigerator door in the freezer door are closing properly. No signs of warm air leak at the doors or anywhere. Refrigerator Testedgood at this time."
John B.
REFRIGERATOR JENN-AIR JFFCC72EHL01 "The icemaker does not always work. Went into the diagnostic and tested all the functions which have passed. I Called whirlpool technical, I could not get a hold of them. Adjusted the temperatures for it to be colder. Refrigerator tested good at this time."
Michael M.
DRYER - ELECTRIC MAYTAG MED8200FW0 Cx states unit will power on but not start.Tech finds red lint lint blinking. Cx states dryer vent exits on the roof of home.Unit has power to consoleStarted time dry and control engages but drum does not spinFound open thermal fuseUsed truck stock thermal fuse W10909685Took quick pic of severe lint build up.Cleaned with shop vac. Instructed cx to service dryer vent as it exits on roof before using unit any further. Unit tumbles and heats as designed job complete; used 1 W10909685 (THERMAL FUSE) from stock
Michael M.
WASHER AMANA NTW4516FW2 "Cx states unit will leave her clothing wet at end of cycle on regular doesn’t seem to do it as much on heavy cycle.Husband reset console and did not change anything. No faults stored in controlRan manual hot and cold valves and op as designed with proper flow.Manual lid layptch engages but does not lock the striker down.Removed and replaced lid latch W11307244Rebooted unit and ran manual lid latch and now latches as designed. Ran auto service test, unit fills, agitates, drains and spins as designed job complete"
Michael M.
WASHER MAYTAG MVWB835DW4 Cx states unit is not agitating properlyF0E3-overloadF0E5-off balF2E1-stuck buttonF0E3-over loadF0E5-off balCleared faults and ran auto service test. Unit locks and fills as designedDrains as designed. Found drain line shoved approx 1’ down into stand pipe and was not venting properly on drain cycle. Moved drain to proper heightUnit spins as designed and agitates as designed.Ran manual agitation and wash plate has become loose on shaft. Tightened wash plate and now passes auto service test as designed. Job so plete
Michael M.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Cx states several times now unit has stopped cooling in rc and food would spoil. Cx would unplug unit for a day and then unit would cool again for several more days.Found rc door gasket is torn and hanging took quick pic Found condenser coils severely obstructed took quick picFound freezer evap drain is obstructed with severe ice built up took quick picFound rc and fc liner at bottom is spider cracked and hasmpieces missing took quick picUnit is not repairable due to damaged liner. Job complete
Leon M.
WASHER WHIRLPOOL WFW3090JW0 "Replaced UI.After running diagnostic check unit still not working.Called Whirlpool Tech Line recommendation to order main board.; ordrng 1 W11334214 (MAIN BOARD )"
Juan G.
REFRIGERATOR WHIRLPOOL WRS325SDHV01 "Replaced air damper assembly. Checked ops, unit is working fine."
Juan G.
WASHER MAYTAG MVWB835DW0 "Replaced stator, rotor, clutch, and main control board. Calibrated unit, ran diagnostics. All ops check fine."