Local Reviews
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Aaron B.
DISHWASHER KITCHENAID KDPE234GPS0 Checked operations with the unit put the dishwasher in diagnostics no codes came up dead customer instruct on the unit of proper operations to last dishwasher customer had was 15 to 20 years ago let them know that they have to have 120° hot water before it enters the dishwasher and have to use jet dry or rent aid for the dishwasher to dry correctly tested everything unit is working as designed at this time and customers now instructed properly
Danny G.
OVEN WHIRLPOOL WFG550S0HZ1 Missing trims and broken panel Need to order parts and rs call ; ordrng 1 W10761014 (trim-door) and 1 W10761018 (trim-door) and 1 W11096161 (trim-vent) and 2 WPW10200660 (screw)s
Danny G.
MICROWAVE KITCHENAID KMBP100ESS01 "Unit is not heating and inverter error code Had uninstall completely due to power supply on top of cabinet and unit was installed too high and unable to use oven dolly Set unit in-top of floor protection Replaced motor,inverter,appliance manager,sensor and magnetron Reinstall unit and hook up power supply Turn power on and tes unit and unit is now heating and cycling properly No floor or cabinet damage"
Danny G.
DISHWASHER WHIRLPOOL WDF520PADM7 F6e4 F3e4Unit is not washing the dishesFound faulty pump motor Need to order parts and rs call ; ordrng 1 W10906426 (cntrl-elec) and 1 W11025157 (pump&motor)
Steven W.
WASHER WHIRLPOOL WFW7590FW0 "Ran diagnostics. Had f3e1, f8e1, f5e2,f5e3 error codes. Found pressure tube pinched. Removed pinch in pressure tube. Ran quick test cycle. Fills, washes, drains, rinses, dispenses, and spins properly. Complete."
Danny G.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Unit is not cooling Found unit with a huge ball of ice at evaporatorNeed to do a sealed system repair PLEASE NOTES AND PICTURES ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)
Raymond H.
WASHER MAYTAG MVWB850WQ0 Replaced cover suspension sensor and heater. Tested unit. Unit functions as designed.
Jim S.
WALL OVEN KITCHEN AID KOSE500ESS01 Faulty touch pad. Burnt relay; rqstng P&A on 1 W10588714 (panl-cntrl) and 1 W11179310 (cntrl-elec)
Jim S.
DRYER MAYTAG MGDX655DW2 Not able to duplicate the issue. From what the customer is saying the unit has multiple problems. Recommend replacing the motor due to noise and the timer and start switch for the starting on its own; 1 279827 (motor!dryer) and 1 WP694089 (wheel) and 1 WPW10328463 (coil-valve)
Jim S.
WASHER WHIRLPOOL LSQ8500JT0 Replaced agitator dogs and lid switch. Unit tested ok
Jim S.
WASHER MAYTAG MVWB766FW1 Replaced drum assembly.
Dane K.
WASHER MAYTAG MVWC465HW2 On arrival the unit was making noise in the wash cycle. Found the drive pulley worn out and making crazy sound. Unit needs new drive pulley. Scheduled customer for Friday; ordrng 1 W10721967 (drive pulley)
Jim S.
WASHER MAYTAG MHW7100DW0 The smell was from the heater. The manufacturer did not install the heater in the clip. Installed heater into clip. Heater is no longer rubbing the liner
Dane K.
DISHWASHER WHIRLPOOL WDF520PADM7 Found a broken spring on the actuating door on the soap dispenser. Unit needs a new dispenser; schdld next appmnt for 1/25 SAT !
Jim S.
WASHER WHIRLPOOL WTW7500GC0 "No fault code except for lid up start button hit. Cleared fault codes. Calibrated the washer and set to factory specs. Ran diagnostic test and al, test passed. Pulled out loose change from the gap between the agitator and basket. Unit tested ok"
Dane K.
WALL OVEN KITCHEN AID KEBS109BSS Removed and replaced fuse and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR WHIRLPOOL WRX988SIBH01 "Removed and replaced adapter, harness, and control and tested unit. Unit functions normal now"
William L.
REFRIGERATOR MAYTAG MFX2570AEM4 "Replaced ice maker with ice maker kit, cycled ice maker, tested ok"
Tyler F.
WASHER MAYTAG MVWB835DW4 Customer stated that the unit will not pass sensing. Found error code for clutch. Found clutch is stuck to shifter and is rubbing rotor. Ordering gear case rotor and clutch not in stock.; 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10915701 (rotor)
Tyler F.
DISHWASHER WHIRLPOOL WDF330PAHS3 Customer stated that the door is not staying closed. Found friction pads both ripped and fell off. Removed and replaced pads tested all works good at this time.
Tyler F.
WASHER WHIRLPOOL WTW7000DW0 Customer stated that the unit will not complete cycles and is making noise. Found error codes for shifter fault and communication loss between board and console. Ordering gear case clutch main control and console not in stock. ;1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10812423 (cntrl-elec) and 1 W10860738 (console)
Tyler F.
WASHER WHIRLPOOL WTW4855HW1 Customer stated that unit came damaged. Removed and replaced cabinet. Tested all works good at this time.
Tyler F.
WASHER WHIRLPOOL WET4027HW0 Customer stated that the unit is not draining the water. Found error code for motor fault. Cycle tested and found unit not agitating or spinning. Found capacitor is broken. Removed and replaced capacitor tested all works good at this time.
Joe M.
WASHER AMANA NTW4516FW2 Unit needs a control board because it won’t power on. Ordering parts.; ordrng 1 W11170317 (cntrl-elec)
Tom R.
RANGE WHIRLPOOL WFG505M0BS0 "Upon arrival, Unit is on LP, unit purchased new from Lowe’s, with a purchased LP Conversion Kit, Cook Top Burners have correct orifice, Bake and Broil Tube did not receive correct orifice, flames orange. Damage to Divider, pieces coming off, damage to Burner Tube, damage to Ignitor Housing, order Divider, Burner Tube, Ignitor, and LP Conversion Kit./Divider - (W10670196)Burner Tube - (W11220387)Ignitor - (W10918546)LP Conversion Kit - (WPW10619560); ordrng 1 W10670196 (baffl-brnr) and 1 W10918546 (igntr-oven) and 1 W11220387 (burnr-oven) and 1 WPW10619560 (spud-orfce)"
Danny G.
RANGE KITCHENAID KSGG700ESS1 Oven light won’t go offFound loose connection at light switch Reinstall harness into light switch Test door and light is now turning off Unit is working properly Advised client to burn off oven b4 use and that unit will create smoke
Enrique R.
WASHER WHIRLPOOL WFW5620HW0 Installed front load washer tub assembly . all functions tested normal .
Hector Z.
WASHER MAYTAG MVWB835DW3 Customer states Lid not closing properly. I checked the unit and I found a broken lid and missing hinge wire. Ordered parts and rescheduled.; ordrng 1 W11259006 (lid) and 1 W11399226 (HINGE) and 1 W11401116 (HINGE) and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge) and 4 WPW10078270 (screw)s
Dane K.
REFRIGERATOR KITCHENAID KFIS25XVMS10 Upon arrival customer states unit had stopped making ice. Unit was making ice at the time of service. Checked temperatures and sensors and everything checked out OK. Unit functions normal at time of service.
Erick S.
WASHER MAYTAG MVWC465HW2 Complete different issue. Found unit getting proper voltage but control board not responding. Unit will need new control board. Also found unit full of water will order pump to ensure repair; ordrng 1 W10919003 (pump-water) and 1 W11249158 (cntrl-elec)
Hector Z.
DRYER WHIRLPOOL RGD4516FW0 Customer states dryer not heating. I checked the unit and I found a restricted vent. Advised the customer to clear up the vent. Tested ok.
Tom R.
FREEZER WHIRLPOOL WRX988SIBM03 "Found LED Modules in RC dim, for Panel and IM, no light in the FC. Attempted to removed LED Module for voltage and continuity test, and light returned, including RC lights. Reinstalled LED, tested, waited a few minutes, LED failure. Reinstalled original LED for testing, after a few minutes failed again, replace FC LED Module. Installed new LED Module, ran previously mentioned tests, check okay. No damage to unit or home from tech, job complete."
Erick S.
WASHER WHIRLPOOL MVWC300VW0 I called unit and found it not spinning. Accessed unit and found lots of oil leaking from gear case. Gear case assembly is bad and will need to be replaced along with lower components.. Customer declined estimate to repair at this time. Job complete
Alejandro C.
REFRIGERATOR WHIRLPOOL KFIV29PCMS03 "Found the unit not cooling, replace dryer uv and charge refrigerant, not verify leaks for this time, check compressor condenser and refrigerator fan motors running normal"
Francisco S.
WASHER WHIRLPOOL WTW5000DW1 "Checked unit found error codes f5 e1 and F7 e1. Lid switch malfunctioned during testing. Removed and replaced lid switch, tested ops unit now working as intended. Cx mentioned a noise but I was unable to re create noise during testing..; used 1 W11307244 (LATCH) from stock"
Francisco S.
MICROWAVE WHIRLPOOL WMH31017HS3 Checked power and polarity checked out ok. Unit runs two seconds then goes back to clock setting. Ordering control board and control panel.Sr#7726952872 Rich.; ordrng 1 W10892389 (cntrl-elec) and 1 W11175576 (panl-cntrl)
Francisco S.
DRYER MAYTAG MGDB755DW "Removed and replaced motor,and blower wheel, unit now checks ok."
Francisco S.
OVEN WHIRLPOOL WEG730H0DS0 Checked unit found error code f8 e0. Cleared code and re set control error code came back rescheduled for Friday.; ordrng 1 W11107275 (fan-blwr)
Kenneth M.
COOKTOP KITCHENAID KICU500XBL00 Installed module. Programmed unit. And recieved F47 error code. Ordering UI board. Rescheduled customer for wednesday 1-29-20; ordrng 1 WPW10328453 (Ui)
Kenneth M.
REFRIGERATOR KITCHENAID KRMF706ESS00 Fridge is cooling. But freezer isnt. All functions checking good. And working as designed in diagnostics. Not automatically switching to cook freezer. Ordering UI and main board. Rescheduled customer for friday 1-24-20; ordrng 1 WPW10675033 (Control) and 1 W11330971 (UI)
Leon M.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Cx states that unit is not working properly.Cx states that after replacing water filter takes about 2 months later water filter replace icon lights blinking on UI instead of 6 months.Tried to call Whirlpool Tech Line Support they are not available.Tried to call Dave no answer.Ordering UI.; ordrng 1 W11130216 (cntrl-elec)
Leon M.
DISHWASHER WHIRLPOOL WDF520PADW7 Replaced sump motor assembly.After running diagnostic check unit working properly as designed
George Y.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Still frozen shut customer to call wen hawed out.reschedule.
Jonathan C.
DISHWASHER WHIRLPOOL WDF330PAHB1 Installed harness and dispenser tested working to spec
George Y.
OVEN KITCHENAID KOSC504ESS01 Installed part tested check out ok complete. No dents or dings cause by tech.
Tyler F.
WASHER WHIRLPOOL WFW5620HW0 Customer stated that the unit will not start. Unit will not go into diagnostics. Ordering main control and console not in stock.; ordrng 1 W11319991 (cntrl-elec) and 1 W11322903 (cntrl-elec)
George Y.
REFRIGERATOR KITCHENAID KBRO36FMX01 Found refrigerator not cooling properly in freshfood area found fan ok controlboard not communicating need to replace control board and fan .control board no longer available complete. No dents or dings cause by tech.
Tyler F.
DRYER WHIRLPOOL WGD4815EW1 Customer stated that dryer is making noise and missing handle. Removed and replaced rollers with dryer repair kit and handle part number W10861225 invoice 10468609. Tested all works good at this time.; used 1 4392065 (DRYER REPAIR KIT) from stock
Irvin F.
REFIRGERATOR JENN-AIR JFC2089BEP01 The gasket is not sealing on top. The rails are not pulling closed. Ordering gasket and rails. ; ordrng 1 W10571967 (frz door gasket (gr)) and 2 WP13055901 (slide)s
Irvin F.
ICEMAKER KITCHENAID KUIX305EBL1 Removed power installed pump. Assembled unit ran test good. All ops normal.
Cruz B.
WASHER MAYTAG WTW4800BQ1 "Needs more work- found agitator to be stripped at shaft, only problem with unit, ordering part for unit. ; ordrng 1 WP3951744 (agitator)"
Tyler F.
REFRIGERATOR KITCHENAID KRFF707ESS00 Customer stated that the ice maker is not making ice and the ice in the bin is melting and leaking. Removed and replaced ice maker adaptor kit and ice maker tested all works good at this time.
Enrique R.
WASHER WHIRLPOOL WTW5000DW1 "Installed central electric and shifter . Performed calibration . Ran quick wash cycle test . Found the unit only fills with hot water ( shorted valve solenoid ),Need new valve . ; ordrng 1 W11210459 (valve)"
Darren A.
WASHER WHIRLPOOL WTW5000DW2 "Replaced faulty control board, calibrated unit, cycle tested washer"
Enrique R.
DRYER WHIRLPOOL MGDB765FW0 "Inspected Maytag dryer . Customer concerns , not heating . Found shorted control board ( burn marks ) .; ordrng 1 W11089308 (cntrl-elec)"
Irvin F.
WASHER WHIRLPOOL WTW4816FW2 Cx is experiencing sound that are not normal. No error codes found in the system. CX INSTRUCT the NORMAL and SENSING work together. Can not deep feel and normal. Explained extra rinse. The unit is operating properly.
Lance V.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Tech line sr#7726956122Same issue as before, led freezer light is out. Need to order new Led light modules and return for repair. Needs rtd to seal light, moisture maybe getting in; ordrng 2 W11205083 (module)s"
Steven W.
REFRIGERATOR WHIRLPOOL GC5SHEXNB00 Ran diagnostics. Found control going on and off constantly. Found FC evaporator motor causing control failure. Needs control kit and evaporator motor. Island in front of refrigerator- customer to move out refrigerator; 1 W10822580 (MOTOR- EVAPORATOR ) and 1 W10823804 (CONTROL )
Steven W.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Ran diagnostics. Defrost heater works in diagnostics. Found UI not going into defrost ,evaporator fan not running, FC drain iced up. Needs UI control, thermistor kit! P-trap kit per service pointers W10875533A and W11397260A special project # s38211. Unit MUST be completely defrosted for 2 days with FC door open before service. ; 1 W10435576 (FASCIA-UI) and 1 W10902214 (THERMISTOR KIT) and 1 W11082783 (U I CONTROL) and 1 W11190084 (P-TRAP KIT) and 1 WPW10464673 (EVAPORATOR MOTOR )"
Jim S.
DRYER WHIRLPOOL KEHS01PMT2 Replaced high limit thermostat. Unit tested ok
Kevin M.
DRYER WHIRLPOOL WGD4815EW2 Customer stated the unit is not drying. I found gas coils failing mid cycle. Removed and replaced gas coils. Tested unit. All tests good. ; used 1 WPW10328463 (COIL-VALVE) from stock
Kevin M.
DRYER WHIRLPOOL WGD5000DW1 "Unit making loud noise when in use. Also door seal is ripped and falling off. Removed and replaced rollers, belt and idler pulley with repair kit. Removed and replaced door seal. Tested unit. All tests good."
Erick S.
WASHER MAYTAG MHW6630HW0 In-service appointment in regards to leak coming from baffle. Will order deflector. Also found new it says error code. Instructed customer on proper soap usage add to wash cleaner. Will need to replace deflector; ordrng 1 W11036940 (DEFLECTOR)
Erick S.
OVEN KITCHEN AID KOSE500ESS Spoke with customer customer stated she is having the exact same issues. Called and confirmed to replace main control panel with sensor.; ordrng 1 W11093241 (panl-cntrl) and 1 W11179310 (cntrl-elec)
Francisco S.
REFRIGERATOR WHIRLPOOL KRMF606ESS00 "Removed and replaced shaft, tested ops unit now working as intended. "
Francisco S.
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Checked unit found compressor not coming on. Found 120 vac at filter. Incoming and outgoing. Ordering parts to complete repair. Unit needs a seal system repair. Cx frustrated as I am the 4 th service provider to be out to repair issue.; ordrng 1 W10903340 (compressor) and 1 W11035643 (evaporator) and 1 W11164517 (cntrl-elec)
Kevin M.
RANGE WHIRLPOOL WFG505M0BS3 Customer stated the oven temps are not correct. I took temp ranges and found that I had to correct oven temps by 5 degrees. Retested unit. All tests good.
Jonathan C.
WASHER MAYTAG MVWB765FW3 Found code for water temp needs valve asm; ordrng 1 W11096285 (housing)
James M.
WASHER MAYTAG MVWB865GW0 Unit makes grinding noise during operation with load. No noise when unit is empty. Inspected unit and found teeth on agitator worn down in some spots allowing agitator to slip when under weight. Ordering replacement agitator. Will return when parts arrive. Will return 1-28 to install. ; ordrng 1 W11161960 (agitator)
Joe M.
OVEN KITCHENAID KEMC378KSS03 Replaced glass unit no longer has broken glass in it. Job complete.
Randy C.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Removed and replaced mullion and door. Now working as designed.
Patrick C.
WASHER MAYTAG MVWX655DW Removed and replaced actuator. Calibrated and ran auto test. Used part from another job see note
Hector Z.
DISHWASHER KITCHENAID KDTE234GPS0 "Replaced: Screws (W10826179), Studs (W11157086), and Handle (W10708004). Tested ok."
Joe M.
WASHER WHIRLPOOL WFW8620HW1 Unit will not react to start or option buttons. Calibrated unit and it began to function as designed. Job complete.
Joe M.
DISHWASHER WHIRLPOOL MDB8969SDH3 Brian sr 7726954291:Unit needs a drain pump. ; schdld next appmnt for 1/23 THU !
Danny G.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Unit is not cooling Found unit leaking Completed sealed system repair And advised client to allow 24 hrs for unit to reach proper tempAdvised client if unit is still leaking we will be able to find the leak with dye filter Unit kicked and started to cool
Danny G.
RANGE WHIRLPOOL WEG745H0FS0 Burners are not igniting Found faulty burner heads Replaced all burners heads and capsTest unit and burners are working properly
Lance V.
REFRIGERATOR KITCHEN AID KRMF706EBS01 "Needs additional parts ."
Kenneth M.
WASHER MAYTAG MVWC416FW0 Installed water valve. Gearcase. Cam and belt. Tested unit. Unit is now working properly. Customer approves function at this time.
Chase F.
DISHWASHER KITCHENAID KDTE704DSS0 "Found shorted out control board, replaced board. Unit now passing through all cycles without any problems. Job complete."
Jonathan B.
DRYER MAYTAG MGDB765FW0 Found defective door hinges fixed door hinges. Tested unit and is working properly
Cesar H.
WASHER WHIRLPOOL WTW7300DW0 "Found failed tub seal causing water to leak on to stator and rotor damaging them. Seal is part of the drive rerouted for drive, stator and rotor ; ordrng 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10811956 (drIVE)"
Jonathan B.
WASHER WHIRLPOOL WTW5000DW2 Replaced defective inlet valve. Tested unit and is working properly
Jonathan B.
WASHER MAYTAG MVWB765FW3 Found loose connection to water valve. Fixed loose connection. Tested unit and is working properly.
Chase F.
DRYER MAYTAG MGD8200FW0 "F4e3, F2e1, f6e1, confirmed vents going to roof are clogged up causing restricted air flow. Instructed cx to get company out to clean out vent. All ops testing normal. Job complete."
Joe M.
DRYER WHIRLPOOL WGD8620HWO Unit has f3e3 error code, need part & need a helper for this job.
Michael M.
DRYER MAYTAG MGDB765FC0 Cx states unit stopped heating. U it still turns just does not heat. Found ignitor is now glowing.Removed front panel and dripum. Found ignitor was half way plugged in and was not making proper connection. Secured ignitor plug with zip tie. Reinstalled drum and front panel. Retested unit and now have proper ignition and unit ops as designed. Job complete
Kevin M.
RANGE JENN-AIR JDS8850AAW "Range is sparking burner ignitors when flame is already lit. Burners need a good ground so re-ignition will work properly. It is sparking because burners have a poor ground between top and burners. Tested spark module, module tests good. Burners are bad. Due to age of unit, the lock nuts for burners are seized on and would require replacement of cooktop part#74007248, 2 large burners part#74007186, 2 small burners part#74007185, and 4 nuts part#74006032. The top, small burners, and nuts and no longer available which makes the unit unrepairable. "
Cruz B.
WASHER MAYTAG MEDB835DC4 "Complete- customer instruct- cx claims unit is not heating properly, ck for codes found none, pulled unit out and inspected ducting and found it to be clogged with lint causing unit not to heat properly, removed lint from ducting test unit n a high cycle it heated fine, runs quiet, it’s venting properly, cx ok repair."
Aaron B.
REFRIGERATOR MAYTAG MFI2570FEZ06 The correct address is 570 Camino Agua DulceNeeds a 4 call count Checked the unit compressor was cold checked the relay 120 volts to in replaced relay tested the compressor is bad shorted out bad needs new compressor and main board; ordrng 1 W11043763 (cntrl-elec) and 1 W11209866 (COMPRESSOR )
Andrew P.
DISHWASHER KITCHEN AID KUDS30IVWH4 Customer stated unit was not starting and light was blinking. Plug-in unit try to enter diagnostics and Unit would not enter into diagnostics. Heavy duty light would flash rapidly and when you touch keypad a second light would come on and blinking rapidly. Remove door panel and disconnected auxiliary fan plugging it back in to see if that would work. He was still having same issue most likely it is a stat key on the keypad or Shorty keypad order and keypad for customer; ordrng 1 WPW10250017 (panel-cntl)
John B.
OVEN KITCHENAID KEBU208SSS02 "The lower oven has no convection fan motors, the appliance manager is most likely the issue. The temperatures inside the upper oven possibly not recovering due to the main control or the thermistor or the bake element. Customer will look into buying a new oven"
Joe M.
WASHER AMANA NTW4516FW2 "Units transmission is leaking oil bad causing oil to get inside of all the parts underneath. Ordering parts.; ordrng 1 285565 (agitator assy,comp) and 1 W10721967 (drive pulley) and 1 W10890624 (motor-drve) and 1 W10913953 (actuator) and 1 W11162561 (CAPACITOR ) and 1 W11255272 (gearcase) and 1 WPW10006384 (drive belt)"
Andrew P.
VENT HOOD WHIRLPOOL WVW75UC6DS2 Customer said that Unit was crooked and dripping oil down the back wall. Checked unit and installation of vent hood is incorrect. Unit is not level and slants to the left. It’s her vent hood will have to come down and be reinstalled and leveled properly informed customer that this is something that needs to be done by the insulation company in the manufacture of the home. This is a major installation issue not a minor one but unit is working properly
Joe M.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Units lights won’t shine due to control not powering them. Ordering parts.; ordrng 1 W11224256 (cntrl-elec)
Jim S.
WASHER GENERAL ELECTRIC HTWP1400F2WW "Replaced tub, motor, trans tube and seal."
Jim S.
DRYER WHIRLPOOL NGD4655EW2 Installed drive assembly kit. Unit tested ok
Joe M.
WASHER WHIRLPOOL WFW92HEFC0 Unit had a sock stuck in the drain pump which only took me a few seconds to lean machine back and pull out. Only charging service call.
Kenneth M.
MICROWAVE OVEN FRIGIDAIRE FFMV1645TS Installed blower switches and latch hook. Tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR FRIGIDAIRE FGRU19F6QFD "Found unit Making noise every time you open the doors. Found unit lifted slightly to high cause the unit to vibrate On panel when the door is opened and closed. Dropped fridge side down just a hair to give clearance and tested unit. Unit is now working properly . Customer approves functons. ; (created new UIS, deleted prior attachment to UisID 225308)"
Kenneth M.
DISHWASHER FRIGIDAIRE FFCD2413US2A "Upon arrival customer was concerned about heating. Ran unit through test cycles and found all functions good. Heater is getting hot. Informed customer of the lower wattage heater. And purging hot water line. customer approves. Instructed customer on proper soap usage and to leave dishes a little dirty when putting them in the dishwasher. Customer approves ; (created new UIS, deleted prior attachment to UisID 225155)"
Kenneth M.
REFRIGERATOR FRIGIDAIRE LFSS2312TF0 Found unit not adjusting temps. Found previous company did not fully click in new control board. Fully installed control and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR FRIGIDAIRE LFSS2612TE1 Installed ice bin solenoid and drive bar. Tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
WASHER GENERAL ELECTRIC GFW430SSM1WW "Found unit making a banging noise. Found the pulley nut hitting metal cover in the back. Unit tilted back way to far. Properly leveled unit to give The proper support needed since unit is on a pedestal. ; (created new UIS, deleted prior attachment to UisID 224485)"
Kenneth M.
RANGE WHIRLPOOL KSGG700ESS1 "Found unit not igniting. Found customer had the burner caps on the wrong burner head. Instructed customer on what caps went to what burner heads. And tested unit. Unit is now working properly. Customer approves function At this time. ; (created new UIS, deleted prior attachment to UisID 224999)"
Randy C.
RANGE WHIRLPOOL WFG550S0HZ0 Found unit complaint won’t heat evenly found stays at 170 doesn’t go higher cooks uneven. Door switch broken. Won’t turn off light and stops baking hear rod loose. Broke. Ordering parts. ; ordrng 1 9757239 (rod-dr switch) and 1 WP9757262 (swtch-lite)
Cruz B.
RANGE WHIRLPOOL WFG525S0HS0 "Needs more work- right burner is not turning on at times it take a while for burner to light, need to order burner for right side, installed new part (left burner head) left burner is now working as designed, cx ok repair. ; ordrng 1 WPW10515455 (burnr-head)"
Aaron B.
DISHWASHER WHIRLPOOL IDT930SAGX0 "Drain motor and pump asm ear was busted causing the drain motor to fall off , replaced tested unit not installed and could not test at this time"
John B.
FREEZER KITCHENAID KRFF507ESS01 "Replaced a evaporator inside the refrigerator section, and a new dryer. Refrigerator tested good. Note, the refrigerator has been off for a couple of weeks. Customer complaint of ice, possibly around the drain trapped inside the freezer. Fridge raider tested good at this time."
John B.
REFRIGERATOR KITCHENAID KSSC36QTS02 "The main control is out, the refrigerator will not turn on. Note, the part is no longer available. Can we confirm this. Can we find the customer a part somewhere?"
Cruz B.
WASHER WHIRLPOOL WTW8500BW0 "Needs more work- found water leaking will filling up, found a small crack at outer tub causing water to leak onto floor, cx states water will drip into basket by itself as well, ordering parts for unit. Needs authorization for parts need a 3 call count. ; ordrng 1 W10381078 (outer tub) and 1 W10853723 (valve) and 1 WPW10550152 (ring-tub)"
Randy C.
REFRIGERATOR KITCHENAID KRFF507HPS00 Found light not working also making noise. Light module out. Replaced module now working as designed noise came from shelf’s not on appropriately. Adjusted no more noise cx approves job complete.
Aaron B.
MICROWAVE AMANA AMV2307PFS3 "F1 E4 , SR#7726721289. Checked the tech line he said check all the connections to the main relay checked all the connections they were good and disconnected the brown wire to the main relay unit ran just fine he said check the interlock switches replaced the interlock switch is in main board tested operations unit is working as designed now; used 2 W10727360 (MICROSWITCH) from stock"
Michael M.
OVEN WHIRLPOOL WGG745S0FS02 Cx states large center top burner flame is flow and the lower oven took an additional hour to bake a cake (took two hours when normal ice is 1 hour)Cx states rep on the phone told Cx that service fee parts and labor would all be covered.Removed oval center burner and found debris clogging the head. Instructed cx on proper maintained of range. Took quick picHave low foam on oval center burner head. Adjusted fuel level to max and still have very low flame.Started lower oven bake with lower panels removed. Ignitor glows and have ignition but flame blew out easily and did not reignite. Closed door and ran bake again and unit is heating as designed but appears to have wear gas flow. No change when running all burner heads vs one head so not a pressure issue. Spoke with Dave and possible have control board issue. Verified PL1 with Dave.No faults stored in control boardCalling techline to documentSr#7726714957Amp check on ignitor 3.2-3.6amp. If correct then possibl
Randy C.
WASHER MAYTAG MAH5500BWW "Service call 115. Cx approves. Unit makes loud noise when spinning. Found loud spinner assembly wearing out needs new outer and inner tub with support. Parts no longer available. 22002115 spinner assembly w balance ring. Price not shown 22004465 860 outer tub kit Labor 240 Over 1,100.00 dollars Better to get new washer cx okayed Collected 115.00 via cc."
Randy C.
WASHER WHIRLPOOL WTW5000DW2 Cx canceled at the door said someone come on Friday and fixed unit.. job complete.
Michael M.
DRYER MAYTAG MGDC215EW2 Cx states that unit will turn on and spin but when they put clothing into the unit the drum will not spin.Ran unit for several minutes and unit stopped spinning after approx 5 minutes. Removed clothing and was able to start unit spinning again immediately by pressing start button.Needs a drive assembly 4392065 as rollers are damaged and belt is ready to snap also ordering timer WPW10185981 as this one cuts power intermittently to motorReturn 12/30/19 8-12 requested; ordrng 1 4392065 (dryer repair kit) and 1 WPW10185981 (timer)
Cruz B.
RANGE WHIRLPOOL WFE540H0ES0 "Fixed- installed all new parts (1 block terminal, cntrl elec, nut) i then test unit in a bake & broil cycle it heated fine, unit is working as designed, cx ok repair."
Michael M.
WASHER WHIRLPOOL WFW96HEAU0 Cx states soap dispenser is not working properly and the lights on the console are not working properly.Cx agrees to service feeUnits are shoved into a spare bathroom not a large workspace at all.Removed and cleaned out detergent compartment and is now clear had clogged soap debris preventing soap from exiting cartridge but ops as designed nowRan UI console test and all lights pass test as designed. No faults were stored in the controlRan auto service test with lid removed and unit passed all cycles as designed and now have soap inside the wash drum as designed.Cx was present for auto service test and is happy. Instructed cx on how to clear soap cartridge for future maintence.unit ops as designed job completeLabor $45 collected $160 by check #10065
Michael M.
WASHER WHIRLPOOL WTW7000DW4 "Cx states lid latch is louder than when Cx first purchased unit and unit vibrates loudly.Found units legs were not down properly allowing unit to wobble slightly. Leveled units front legs. Tub spins freely by hand no noises heard. Agitator is tight as designedNo faults stored in control. Ran auto service test with cx present and passed all cycles as designed with no issues.Cx identified shifter engagement as noise she heard and is advised this is not,al operation and as designed.Cx is using proper soap and loading properly. Ran high speed spin and unit ops as designed and does not wobble now. Cx is now happy job complete"
Michael M.
DISHWASHER KITCHEN AID KUDS30SXSS4 "Cx states water is still leaking from front corners of the door.Tech removed lower toe panel and ran normal wash cycle. Unit leaks under rinse cycle at corner of doors. CxTech raised unit as much as it will go as front legs were low and took quick pic as left front leg is bent so it says slightly.Unit is hard wired into home and has floor damage Tech cannot resolve issue and home owners do not care they want it fixed.Andrew is unavailable for support due to being in the field, advised to speak with Dave about situation.Dave is currently not available for support. Per Andrew this call should have gone back to RH.will call Dave away from home to proceed with call.Tub frame is bent causing wash assembly to leak under unit towards front needs tub assembly WPW10511197$334.7and sump assembly W10806703 $224.03Plus labor $225 needs autho; ordrng 1 W10806703 (pump&motor) and 1 WPW10511197 (tub-dishwr)"
Jonathan C.
DISHWASHER WHIRLPOOL WDF330PAHB1 Found dispenser not open in test mode needs control; ordrng 1 W10919360 (cntrl-elec)
Michael M.
VENTHOODS WHIRLPOOL UXT5536AAS3 Cx states the vent hood buttons have pushed in again and become seized. Cx states it is defected.Took quick picture of unit.Unit was disassembled prior to tech arrival.Appears buttons are being pushed in too farTook quick pic of stuck buttons Tech advised cx that he would reassembly unit but if buttons were pushed too far into the housing again then a service fee and labor would apply. Cx states she doesn’t want the unit repaired she wants the unit replaced. Tech advised cx that we are a third party company and did not have that authority to replace unit.Cx denied repair due if unit breaks again outside warranty then Cx will be forced to fix it herself that is unacceptable. Documented with techline SR#7726717001 . Repaired unit and tested all operations several times with cx present buttons and unit op as designed. Took quick pic job complete Cx refused to sign work order
Michael M.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Cx states RC temps were warm and they found a large build up of ice on RC evaporator. Cx defrosted unit completely and then plugged unit back in.Tech removed deli drawer and found unit appears cooling but not a lot of ice build up on evaporator. Took quick picRC & FC thermistors pass.FC and RC evap fans op damper reads 23 as closed but tech can still feel air flow ordering damper control Test 6 defrost bi metal is closedAnd no mfg codes stored in controlRemoved all shelves to access evap. Verified control is opening and closing fully as designed. Had bad contacton defrost thermistor per R1 reattached thermistor and replaced all parts, unit is cooling as designed. Job complete"
Michael M.
WASHER MAYTAG MVWX655DW1 Gate code #6296Cx states unit will sometimes fail to start and struggle to agitate. Agrees to OOW service fee.Tub spins freely by hand no noises head. Ran manual hot and cold and have proper flow from both. Ran auto service test and unit filled as designed. But when agitation occurredWill agitate one way but not the other. Motor will not spin faulty motor W11283592 $186.01Labor $125 quoted $443.68Cx denied repair due to cost and states they will replace unit. Collected $115/service fee by card job complete
Jonathan C.
REFRIGERATOR KITCHENAID KBFN402ESS02 Found hinges loose lock tighten tested working to spec
Jonathan C.
WASHER WHIRLPOOL WTW7000DW3 Found water valve bad replaced tested working to spec
Jonathan C.
DISHWASHER KITCHENAID KDTE104ESS4 Tested unit unable to find a leak or anything wrong with unit working to spec
Jonathan C.
WASHER MAYTAG MVWB850YG0 Found unit needs bearing kit quoted customer she decline repair
Jonathan C.
WASHER MAYTAG MVWB765FW3 Found loose wire from control to drain pump disconnected reinstalled tested working to spec
Andy H.
RANGE WHIRLPOOL WFG525S0HW1 Needs hinges; ordrng 1 WPW10299226 (hinge-door) and 1 WPW10299226 (hinge-door)
Jonathan C.
REFRIGERATOR FRIGIDAIRE FFHT1514TW3 Installed compressor vacuumed to 500microns let sit for 10 mins when to 800 microns and stayed there charged system tested working to spec
Aaron B.
REFRIGERATOR KITCHENAID KRFC704FPS00 "Called tech line tested unit said bin was full but empty , tech line said replace the icemaker , Ice maker $ 139.94 Tax 10.15 trip 115.00 labor 95.00 totaling $360.09 paid 265.09 check mr approved the est ordered part; ordrng 1 W10908391 (icemaker)"
Timothy J.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Replaced control and found I still am not getting power to the dispenser water valve. Replaced both valves because of a suspected leak. After installing parts and troubleshooting about 45 minutes I would get water at the door and sometimes not. Found a bad connector. Corrected issue and tested. Unit operating as designed. Documented with WPTS (772460107)
Aaron B.
M/W OTR KITCHENAID KMHS120ESS5 "Unit reads open close door even after they opened and closed the door, Unit needs new interlock switch kit est to replace is $255.77 mr approved the est ordered parts paid 135.77 today on card ordered part ; ordrng 1 W11244490 (INTERLOCK KIT )"
Timothy J.
REFRIGERATOR KITCHENAID KRFF507HBS00 Installed module .tested unit. Unit operating as designed.
Tyler F.
DRYER WHIRLPOOL WGD5000DW3 Customer stated that unit is not heating. Unit will heat once for me then stops. Ordering;g timer and control not in stock. Customer wants last call.; ordrng 1 WPW10185992 (timer) and 1 WPW10476828 (cntrl-elec)
Andy H.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Ice maker noise, repaired ice maker screws unit was loose tested unit working properly"
Francisco S.
DRYER MAYTAG MGD5630HW1 Cx had some personal stuff going on asked to be rescheduled.; saved tckt
Francisco S.
WASHER MAYTAG MHW6630HC0 Checked unit found dispenser drawer slowly leaking out of left lower corner. Ordering part and please reschedule upon part arrival.Sr#7726719471 TJ; ordrng 1 W10918521 (drawer) and 1 W10920132 (hose)
Tyler F.
WASHER WHIRLPOOL WTW7500GC2 Customer stated that the left side hinge broke on lid. Found broken mounting point on lid. Removed and replaced lid tested all works good at this time.
Aaron B.
REFRIGERATOR KITCHENAID KRFF507HPS00 "Checked the unit replaced the kick plate customer received from the manufacturer reset controls , tested ok now at this time"
Irvin F.
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Cx says the fresh food ice maker is not operating. The evap assembly is ice over. The thermostat failed. NEEDS 24 HRS TO DEFROST THE FRIDGE FOR PARTS REPLACEMENT. ; ordrng 1 242094802 (heater-defrost)
Irvin F.
OVEN AMANA AER6303MFS2 "Cx says the oven is not operating. Found the power cord was improperly installed. Burnt out the red line. Replacing harness, and therminal block. ; ordrng 1 W11134840 (harns-wire) and 1 WPW10245259 (block-term)"
Tyler F.
DISHWASHER MAYTAG MDB8989SHZ0 Customer stated that the dishwasher is not doing anything. Checked for error codes found code for no water entering. Found spoon stuck under the float switch. Removed and calibrated machine. All works good at this time.
Tyler F.
WASHER WHIRLPOOL WFW5620HW0 Customer stated that the unit has a F3E1 error code. Removed and replaced pressure switch. Tested all works good at this time.
Irvin F.
FREEZER WHIRLPOOL WRS588FIHV00 Cx says the door is not sealing. The new gasket is rippled. The door insert is separating from the door causing the gasket to gap. Need to replace the door this refrigerator has a different color; saved tckt
Irvin F.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Cx says the dispenser paddle is loose. The part has a crack on the pad won’t actuate. Replaced the pad. All ops.good.
Andy H.
MICROWAVE WHIRLPOOL KEMS308SSS05 Called techline 7726721256 needs inverter need to to call customer 1 hour B4 626 893-3064 needs afternoon ; ordrng 1 W10217711 (inverter)
Randy C.
COMPACTOR KITCHENAID KTTS505ESS0 Complaint makes noise. Cx has broken actuator needs new one scheduled for Tuesday ; ordrng 1 WPW10451270 (actuator)
Irvin F.
WASHER WHIRLPOOL WTW4816FW2 "Removed power from unit. Replaced main control. Test all components, passed. Calibrated unit. All ops normal."
James M.
DRYER - GAS GENERAL ELECTRIC GTD33GASK0WW Found unit not heating consistently due to weak igniter. Ordering new. ; ordrng 1 WE4X739 (igniter asm)
Irvin F.
REFRIGERATOR KITCHENAID KSRY25CRMS01 Removed ice maker. Installed replacement. No issues. Allow 24 hrs for ice. Throw all ice out after 24 hrs.
Irvin F.
DISHWASHER WHIRLPOOL WDF330PAHS3 "Cx says the DW is making grinding noise during operation. No error codes. Allowed unit to run thru test cycle. The unit is draining slow the. Impeller is not on the shaft. Replaced the pump, Unit is draining properly. All ops normal."
Tom R.
MICROWAVE WHIRLPOOL WMH31017HW3 "Found unit intermittently making clicking noise on Start, attempting to reposition Interlocks and Microswitches, no change. Order Top and Bottom Interlock Assemblies.Interlock Assembly - (W11252186)Interlock Assembly - (W11252187)NOTE - PART NUMBERS FROM RELIABLE, MARCONE DOES NOT SHOW MODEL, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W11252186 (INTERLOCK) and 1 W11252187 (INTERLOCK)"
Tom R.
WASHER MAYTAG WFW75HEFW0 "Installed Main Control Board and Pressure Switch, unit still not responding at UI, order UI Board and Drain Pump, and tech will return with Console.UI Board - (W10911021)Drain Pump - (WPW10605427); ordrng 1 W10911021 (panel-cntl) and 1 WPW10605427 (pump-water)"
Irvin F.
WASHER MAYTAG MVWB765FC3 Removed power. Removed failed console. Installed replacement. Test for operation passed. All ops normal.
Tyler F.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Customer stated that the u it is not cooling in the refer compartment. Found open thermistor. Ordering fan harness in stock.; ordrng 1 W11087438 (motor-evap)
Jonathan C.
WASHER AMANA NTW4516FW3 Found latch bad replaced tested working to spec
Tom R.
DISHWASHER KITCHENAID KUDS35FXSS8 "Found Upper Dishrack in the lower position, customer demonstrated issue, tech informed customer that the Upper Rack is adjustable, customer practiced adjustment, check okay, dishes clear Rack. No damage to unit or home from tech, job complete."
Andrew P.
WASHER WHIRLPOOL GSQ9611KQ2 "Cx stated unit not spinning or agitating. Found broken coupler. Ordering coupler and reschedule fo Patrick tomorrow ; ordrng 1 285753A (coupling,motor)"
Andrew P.
WASHER GE GTW460ASJ9WW Cx stated unit was banging on side wall. Checked unit and suspension is bad. Ordering new suspension. Unit spins and drains fine. ; ordrng 4 WH16X26910 (rod & spring asm rig)s
Andrew P.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Customer stated that food in the fresh food section at the bottom of the deli George was freezing. Damper assembly is already been replaced. Refrigerant thermistor needs to be replaced it is not a plug and play thermistor will have to be cut and spliced another with gel caps. Cannot find the Mr. on break down will have to search for thermistor for fresh food section and get parts ordered.; saved tckt
Tyler F.
COOKTOP WHIRLPOOL WCG55US0HS00 "Customer stated that the burners are not getting as hot. Found caps not centered. All,works good at this time."
Tyler F.
DISHWASHER MAYTAG MDB8989SHZ0 Customer stated that the dispenser door broke. Removed and replaced dispenser. Tested all works good at this time.
Joe M.
RANGE KITCHENAID KDRS463VSS04 Control came in defective. Will return with new board.; ordrng 1 WPW10298119 (cntrl-elec)
Tyler F.
REFRIGERATOR WHIRLPOOL WRS322FDAM Customer stated that the ice maker stopped working. Found leaking mold froze the timer. Removed and replaced ice maker. Tested all works good at this time. Recall on KC different issue though.
Andrew P.
REFRIGERATOR WHIRLPOOL WRS325SDHB02 Customer stated unit was not dispensing ice checked ice dispenser and motor would turn Vanilla Ice we come out. Removed ice bucket it down ice all clipped together and solid. Dumped ice out and cleaned out ice bucket. Put ice pack in the ice bucket and dispense ice and ice dispenser fine. Advise customer if they are not using ice on a regular basis to run to Dispenser every other day to break ice apart otherwise it will clump together job complete
Andrew P.
WASHER MAYTAG MVWC565FW1 Unit would not start. Checked unit in diagnostics and found lid lock fault. Removed and replaced lid lock tested unit and it functions normally
Joe M.
REFRIGERATOR KITCHENAID KSSC42QMS02 Called techline and was informed to order parts. Ordering parts.; ordrng 1 W10757851 (optic bd set ref) and 1 WP2222965 (bin-ice) and 1 WPW10277448 (icemaker)
Joe M.
FREEZER WHIRLPOOL KRFC300ESS01 Ordering will install on revisit.; ordrng 1 W10827015 (cover)
Timothy J.
REFRIGERATOR KITCHENAID KSF26C6XYY04 Inspected unit and found the compressor running but no cooling. Unit needs a new compressor.; rqstng P&A on 1 WPW10466675 (compressor)
Jonathan C.
RANGE FRIGIDAIRE FGGH3047VF Found spark mod bad replaced tested working to spec
Joe M.
MICROWAVE WHIRLPOOL MMV4205DH1 Pulled unit down from mounting above stove. Installed new MAGNATRON and unit began to function as designed. Job complete.
Tom R.
REFRIGERATOR WHIRLPOOL WRF555SDHV02 "Entered diagnostics, found Damper Door opening and closing intermittently in wrong order, replace Damper Door. Found lights flickering during diagnostics, order Control Board.Control Board - (W11043763)Damper Door - (WPW10196393); ordrng 1 W11043763 (cntrl-elec) and 1 WPW10196393 (damper control assy)"
Tyler F.
MICROWAVE KITCHENAID KMLS311HSS6 Customer stated that when unit is delivered the outer skin and console were dented. Removed and replaced outer skin and console. Tested all works good at this time.
Timothy J.
REFRIGERATOR KITCHENAID KRFF507EWH01 Installed harness assembly cover and support. Tested unit . Unit checks ok.
Irvin F.
REFRIGERATOR FRIGIDAIRE FFHT2032TP "Cx says the unit is nit cooling. Found the compressor is not running. Fans and lights on. Un8t needs new starter. Replaced powered unit, passed. All ops. Good."
Timothy J.
DRYER WHIRLPOOL WED4815EW1 Installed catch and latch. Tested unit. Unit checks ok.
Tom R.
DISHWASHER GENERAL ELECTRIC GSD3300K55WW "Upon arrival, unit full of water, manually cycled Timer, unit drains. Ran unit in normal operation, Timer becoming stuck at contact points, replace Timer.Installed Timer, ran unit in normal operation, check okay, Timer advances, all components functional, check okay. No damage to unit or home from tech, job complete.NOTE - VACANT APARTMENT UNIT, CUSTOMER NOT PRESENT, TECH GIVEN PERMISSION TO ENTER, NO SIGNATURE"
Alejandro C.
REFRIGERATOR FRIGIDAIRE FFTR1814TW4 "Found the unit not cooling, replace compressor and dryer charge refrigerant, check condenser and evaporator fan motor running normal"
Jim S.
WASHER MAYTAG MHW8200FC0 Replaced faulty bellow
Jonathan C.
WINE COOLER KITCHENAID KUBL204ESB Needs parts; ordrng 1 W10772910 (nameplate) and 1 W10797360 (drawer-frt) and 1 W10803980 (drawer-frt)
Jim S.
REFRIGERATOR KITCHENAID KRFC704FBS01 used both fill tubes. While installing the first fill tube it broke the wires. Install the second fill tube and was successful. Unit tested OK
Jim S.
DRYER ELECTROLUX EFME617STT0 Motor clip came off. Reinstalled clip and screwed the motor bracket down to prevent the torque of the motor from popping the clip back off.
Tyler F.
WASHER WHIRLPOOL WTW5000DW3 Customer stated that the unit stopped spinning. Found broken suspension rods ordering rods in stock.; ordrng 1 W11130362 (suspension)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed diffuser and UI. Tested unit. Unit is now ow working properly. Customer approves functions at this time.
Andrew P.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Checked unit at terminal box and unit had 120vac. Checked connections from control to console and had 5.6vdc and 12.4vdc. Unit has bad console. ; ordrng 1 W11116422 (panel-cntl)
Cruz B.
REFIRGERATOR WHIRLPOOL WRS322FDAM04 "Fixed- installed new parts (2 led lights ice maker) water filled mold, led lights are working in both compartments, cooling and temps are working fine at the moment, cx ok repair. Send cx this work order via email please thanks."
Francisco S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Checked unit found frozen fill tube cup. Defrosted cup and tested ops unit working as intended.
Andy H.
DRYER MAYTAG MGDB765FC0 Needs control ; ordrng 1 W10913337 (overlay) and 1 W10914394 (cntrl-elec)
Cruz B.
REFRIGERATOR WHIRLPOOL WRF736SDAB10 "Needs more work- found ice maker not producing any ice, ran a ice maker test in diagnostic 58 it failed, found damper cntrl to be stuck open causing veggies to freeze in produce drawer, found lights on UI to be dim and buttons are hard to Push,need to order parts for unit. Will use ice maker on next visit. ; ordrng 1 W10865870 (cntrl-elec) and 1 WPW10479155 (control)"
Jonathan C.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 7726339127 called tech told them whats been done said that this unit is non repairable
James M.
WASHER WHIRLPOOL WFW6620HC0 "Cox stated unit making loud noises during cycle. Customer has video of problem. Checked error codes, found none. Ran normal cycle with full load. Could not duplicate problem. Unit ran as intended. Directed customer back to customer service for further resolution. Registered with techline Butch sr# 7726718568"
James M.
WASHER MAYTAG MVWB765FW3 Unit has broken plastic on left side of lid at hinge. Ordering new lid and wire hinges; ordrng 1 W11259006 (lid) and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge)
Cruz B.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Needs more work- needs a sealed system tech- found no frost pattern on evap, found a frozen ball at cap, look at SD-QuickPic, ice cream and ice cubes are staying frozen hard at the moment temp is 0° in freezer compartment. Ordering compressor for unit. Send compressor to LV ; ordrng 1 WPW10507886 (compressor)"
Rod H.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "RO there 12/19 THU, 19:18 to 19:33, Sheet of ice in bottom of freezer floor Confirmed Drain plugged Needs deicing. And drain replaced.; ordrng 1 W11084807 (extension)Returned to replace leaking drain conduit with no recurring leaks. As designed operation returned"
Rod H.
RANGE WHIRLPOOL WFG320M0BS3 Cavity light inoperative Confirmed Light bulb had been changed with known goog one.No operation.Found no voltage to the socket In cavity Ordering control harness and socket; rqstng P&A on 1 W10856866 (sockt-lite) and 1 W10914403 (harns-wire) and 1 W11126814 (cntrl-elec)No core return asked forReturned to replace defective partsAs designed op returned
James M.
WASH/DRY COMBO FRIGIDAIRE FFLG4033QW Found unit leaking from water inlet. Applied plumber tape to connections and rebooked water. Unit is working as intended and customer approves function at this time.
Andrew P.
REFIRGERATOR GE GSS22UFPCWW Customer stated that you know is leaking and ice was building up in freezer bottom. Check unit and found block of ice bottom freezer. Unit not draining out of drain in freezer section. Remove drain tube and back and cleared it out include ice blockage in drain in freezer section poured water through it and it drained out fine job complete