Near Oakdale, CA 95361
Lance
Job Details: 02/14/2020
DRYER MAYTAG MEDC465HW0 "Need to re route with additional parts, due to wire is too far burned to repair/use only block term need to order complete terminal.; ordrng 1 279318 (terminal)"
Near Alhambra, CA 91801
Juan
Job Details: 02/14/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Detergent is being dissolved before detergent dispenser door opens. Replaced dispenser assembly. Advised customer to run hot water at sink before turning on dishwasher. Instructed customer to use rinse aid for better washing results. Recommended to switch detergent to the hard tablets specifically made by finish to avoid same issue. Reported findings to take line and obtained a file numberTech line file # 7727144968 Mark.
Near Simi Valley, CA 93063
Danny
Job Details: 02/14/2020
REFRIGERATOR KITCHEN AID KRSF505ESS00 Unit is giving a bad odor and drain pan on ref evaporator Found drain pan all corrosion Advised client we can’t control odor and only advised client to use baking soda and change air filter Provided cod estimate to client only for ref evap pan replaced; ordrng 1 W11162078 (pan-drip)
Near Monrovia, CA 91016
Francisco
Job Details: 02/14/2020
DRYER MAYTAG MGDB835DW4 Checked unit found error code f4 e3. After inspecting further found cx needs vent cleaning as duct has accumulated water on bottom underneath home. Disassembled unit and adjusted blower wheel as it was loose.
Near Pismo Beach, CA 93449
George
Job Details: 02/14/2020
RANGE - GAS JENN-AIR JGS8750BDW Found range display not functioning need to replace interface no longer available. #74011708.No dents or dings cause by tech.
Near Riverbank, CA 95367
Lance
Job Details: 02/14/2020
DISHWASHER KITCHEN AID KDTE254ESS1 "Needs work# both left and right adjusters are broken causing top rack to fall as well as middle rack broken clips. We will need to order adjuster kit to fix this issue; ordrng 1 W10712394 (adjuster) and 1 WP8539102 (positioner) and 2 WPW10082853 (pivot-tine)s"
Near Turlock, CA 95380
Lance
Job Details: 02/14/2020
WASHER MAYTAG MVWC565FW1 "F7e1 error. Faulty shifter. Replaced shifter, ran calibration and passed. Tested drain and spin, unit is now fully operational and spinning ok"
Near Bakersfield, CA 93309
Dane
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ Upon arrival the gasket was pulling out of the door because the inner door was separating and faulty. Unit needs new door; ordrng 1 LW10912110 (dor-fip) and 1 W11223753 (nameplate)
Near Monrovia, CA 91016
Francisco
Job Details: 02/14/2020
REFRIGERATOR MAYTAG MFI2665XEM7 "Checked unit found frozen fill tube causing issues on unit. Removed ice maker defrosted fill tube, removed and replaced water valve, tested ops no leaks unit now working as designed."
Near Arcadia, CA 91006
Francisco
Job Details: 02/14/2020
WASHER MAYTAG MVWB855DC3 "Checked unit found inlet water valve allowing water into unit even when turned off. Removed and replaced housing with inlet valve, calibrated and tested ops unit now working as intended."
Near Rialto, CA 92376
Tyler
Job Details: 02/14/2020
WASHER WHIRLPOOL WTW5000DW0 Customer stated that the unit is not washing clothes. Found stripped wash plate. Ordering wash plate in stock; ordrng 1 W10752283 (washplate)
Near Fontana, CA 92336
Tyler
Job Details: 02/14/2020
WASHER WHIRLPOOL MVWB835DW0 "Customer stated that unit is just sensing. Found error code for shifter also the wash plate is stripped. Quoted customer to replace clutch, slider and wash plate. Customer declined. "
Near Fontana, CA 92335
Tyler
Job Details: 02/14/2020
DRYER MAYTAG MGDC465HW0 Customer stated that the unit will not start. Found broken door switch. Ordering switch not in stock need to transfer.; ordrng 1 WPW10569603 (switch-dor)
Near Fontana, CA 92336
Tyler
Job Details: 02/14/2020
WASHER WHIRLPOOL WTW8040DW4 Customer stated that unit is not draining. Found error code for long fill no fill but also found that hot water was turned off. Calibrated and cycle tested unit and found drain pump is working to specs and customer is most likely talking about clothes not spinning out. Also found error code for off balance load. Leveled unit. All works good at this time.
Near Los Angeles, CA 91344
Raymond
Job Details: 02/14/2020
WASHER WHIRLPOOL WTW5000DW2 "Upon arrival cx states unit went off balance and then drain pump kept turning on. Contacted Steve SR 7727142596 and discussed, unit functions as designed, cx needs to be aware of proper loading. Need to call safety.; schdld next appmnt for 2/14 FRI !"
Near Baywood-Los Osos, CA 93402
George
Job Details: 02/14/2020
REFRIGERATOR KITCHENAID KRFF302EWH01 Installed part tested check out ok complete. No dents or dings cause by tech.
Near Pismo Beach, CA 93449
George
Job Details: 02/14/2020
WASHER MAYTAG MVWB765FW3 Found washer hound stuck silky customer instruct to used mesh bag for better performance certain items complete. No dents or dings cause by tech.
Near Los Angeles, CA 91605
Raymond
Job Details: 02/14/2020
WASHER MAYTAG MVWB835DW3 Upon arrival unit leaking while in use. Found water housing leaking needs housing.; ordrng 1 W11172234 (housing)
Near Guadalupe, CA 93434
James
Job Details: 02/14/2020
REFIRGERATOR WHIRLPOOL WRF560SEYM05 Found unit with clogged duck bill drain. Removed and replaced with drain tub kit per service pointer.
Near Los Angeles, CA 91606
Raymond
Job Details: 02/14/2020
WASHER WHIRLPOOL WTW4850HW1 "Upon arrival latch is shorted, won’t open. Replaced latch and strike won’t insert into latch, needs strike.; ordrng 1 W10837741 (lid strike)"
Near Santa Maria, CA 93454
James
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Door sitting to low for mullion to grab rail. Installed washers to bottom of door. Door now aligning properly and customer approves.
Near Turlock, CA 95382
Lance
Job Details: 02/14/2020
WASHER MAYTAG MVWX655DW1 "Found control board faulty 121.5v going into P5, no LED and unable to access diagnostic. Failed “control board”, needs to be replaced. Customer declines repair at this time"
Near Palmdale, CA 93550
Jonathan
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Found defective jass board 7727142122; schdld next appmnt for 2/14 FRI !
Near San Bernardino, CA 92408
Rod
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Causing intermittent cooling to to momentary loss of needed voltage to components; rqstng P&A on 1 W10864261 (cntrl-elec) and 1 WPW10453401 (elect control board) and 1 WPW10589838 (cntrl-elec)Returned to replace parts and as designed op returned with no recurring issues
Near San Dimas, CA 91773
Andy
Job Details: 02/14/2020
WASHER WHIRLPOOL WFW92HEFW "Door not opening at times and not filling, replaced water pressure switch and door latch tested unit working properly"
Near Madera, CA 93637
Kenneth
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Installed evap and compressor. Recharged system with 4.25 OZ of R134A refrigerant and tested unit. Unit is working properly. No leaks found. Pressures checked good. Customer approves function at this time. ; ordrng 1 CD8404 (Access), used 4 R134A () from stock"
Near Fillmore, CA 93015
Aaron
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Needs Saturday’s only Checked the unit , the last company totally misdiagnosed the unit , cooling correct but not filling , the fill tube heater wires busted ,needs a new fill tube heater asm and the ice maker failed the harvest test , ordered parts ; ordrng 1 W11366500 (FILL TUBE )"
Near Bakersfield, CA 93306
Dane
Job Details: 02/14/2020
COOK TOP KITCHEN AID KCGD506GSS Cx STATES that the cosmetic bushings under the knobs were loose. Unit functions normal now
Near Bakersfield, CA 93306
Dane
Job Details: 02/14/2020
DRYER WHIRLPOOL MGD5500AWQ Upon arrival the unit was heating but not as hot as it should and taking too long to dry the clothes. Found the gas coils short cycling. Unit declined. Customer is going to replace unit
Near Pasadena, CA 91107
Francisco
Job Details: 02/14/2020
REFRIGERATOR KITCHENAID KTRA22EMSS01 "Removed and replaced filter housing tested ops no leaks, unit now working as designed. "
Near Fontana, CA 92335
Tyler
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Customer didn’t defrost will come back Saturday.; schdld next appmnt for 2/15 SAT !
Near South Pasadena, CA 91030
Francisco
Job Details: 02/14/2020
WASHER WHIRLPOOL MHW6630HW0 "Removed and replaced gasket, tested ops no leaks. Unit now working properly."
Near Alhambra, CA 91801
Juan
Job Details: 02/14/2020
DISHWASHER KITCHENAID KDPM354GPS0 "User interface not working, also visible defect on it’s display screen. Panel needs to be replaced and also order control board in case it’s needed as well.; ordrng 1 W11131319 (console) and 1 W11341633 (CONTROL BOARD)"
Near Bakersfield, CA 93313
Michael
Job Details: 02/14/2020
DRYER MAYTAG MGDB850WQ0 Cx states long dry times, customers state dryer vent goes into the wall and then straight up to the roof.Cx states unit works fine except for the wrinkle free setting is not drying right.Unit tumbles and heats on timed dry as designedStarted wrinkle control setting and unit has ignition as designed. Obstructed dryer vent advised cx call contractor to service dryer exhaust vent.Job complete
Near Bakersfield, CA 93305
Dane
Job Details: 02/14/2020
WASHER WHIRLPOOL WTW4816FW Removed and replaced latch and tested unit. Unit functions normal now
Near Modesto, CA 95355
William
Job Details: 02/14/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Found filter dryer slugged with burnt oil, back flushed condenser, yoder loop, Replaced compresser & filter/dryer, back flushed system with refrigerant charge with nitrogen, checked FF & freezer evap for leaks, found system still restricted from compresser burn out.; schdld next appmnt for 2/14 FRI !"
Near Glendora, CA 91741
Andy
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Customer states that unit was delivered in the box and did not see dent til after.
Near Colton, CA 92324
Rod
Job Details: 02/14/2020
WASHER MAYTAG MVWB765FW3 Lid brokenConfirmed Unable to determine cause looks like regular use.....not abuseOrdering one lid; ordrng 1 W11259006 (lid)
Near Monterey Park, CA 91754
Juan
Job Details: 02/14/2020
RANGE MAYTAG MGS5875BDB "Found gas orifices in burners were partially clogged. Front left burner only lighting up less than half diameter. Cleared orifices checked burner functions. All burners working fine at time of service. Also leveled unit, Per customers request."
Near Glendale, CA 91205
Leon
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Cx states that unit is not working properly.After running diagnostic check find that unit is not going to defrost and ice buildup next to evaporator Replaced all selected parts.After running diagnostic check unit working properly as designed
Near Glendale, CA 91201
Leon
Job Details: 02/14/2020
MICROWAVE KITCHENAID KOCE500ESS09 Cx states that unit is not working properly Cx states that unit is shutting down after 15 seconds.After running diagnostic check find F9E0 error.Reset the power and reboot the unit.After running diagnostic check unit working properly as designed
Near Fontana, CA 92336
Tyler
Job Details: 02/14/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Customer stated that the fridge lights will not turn on. Ran diagnostics and found board is not recognizing doors being opened. Ordering main control and user interface not in stock.; ordrng 1 W11330971 (ELEC CNTRL) and 1 WPW10675033 (cntrl-elec)
Near Los Angeles, CA 91040
Randy
Job Details: 02/14/2020
MICROWAVE JENN-AIR JMC8130DDW Removed and replaced diode and magnetron.
Near Earlimart, CA 93219
Erick
Job Details: 02/14/2020
WASHER WHIRLPOOL WFW560CHW0 Drain unit out. Replaced pump. Re-tested it in unit passed all test with no errors. Job complete
Near San Luis Obispo, CA 93405
George
Job Details: 02/14/2020
OVEN KITCHENAID KEBS109BSS00 Found oven dead power ok need to replace control panel and fuse ; ordrng 1 W10617328 (panl-cntrl) and 1 WPW10545255 (fuse-thrml)
Near Santa Maria, CA 93455
James
Job Details: 02/14/2020
DISHWASHER WHIRLPOOL KDTM504EPA 10-3. Fan fault. Ordering new blower assembly. Will return when parts arrive. ; ordrng 1 W11228135 (vent)
Near Clovis, CA 93611
Timothy
Job Details: 02/14/2020
WASHER MAYTAG MVWX655DW2 Called in to WPTP (7727085243)and documented that the unit is operating as designed.
Near La Verne, CA 91750
Andy
Job Details: 02/14/2020
REFIRGERATOR WHIRLPOOL WRS325FDAM02 "Needs ice bin; (created new UIS, deleted prior attachment to UisID 221009), ordrng 1 WPW10558423 (ice-contnr)"
Near Santa Clarita, CA 91354
Michael
Job Details: 02/14/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cx states no heat and not washing properly.Cx states her dish washer was not washing properly.Found cx was not purging hot water line and not using rinse aid. Advised cx of proper loading and soap useage Ran rapid advance and found 7-1 no heat cleared faults ran rapid advance and passed all cycles as designed. Unit fills, rinses, heats, and drains as designed Cx is happy job complete"
Near Taft, CA 93268
Dane
Job Details: 02/14/2020
REFRIGERATOR KITCHENAID KFIS25XVMS10 Upon arrival the unit was not functioning. Unit had a full bucket of ice but would not dispense ice or water. Unit needs new main control board. Customer approved estimate; ordrng 1 WPW10312695 (electronic control)
Near Bakersfield, CA 93306
Dane
Job Details: 02/14/2020
RANGE WHIRLPOOL WFG505M0BS3 Upon arrival the finish on the painted cooktop was chipping and bubbling. Ordering new cooktop. ; ordrng 1 WPW10527866 (cooktop)
Near San Bernardino, CA 92407
Tyler
Job Details: 02/14/2020
WASHER WHIRLPOOL WTW8800YW0 Customer stated that the u it is loud in the spin cycle. Found failed tub bearing. Ordering bearing kit not in stock.; ordrng 1 W10435302 (bearing)
Near Bakersfield, CA 93313
Michael
Job Details: 02/14/2020
WASHER MAYTAG MHW6630HC0 Cx states when he presses states to start a cycle nothing happensF6E3- no coms between mcu and ACU F7E8-motor over temp errorCleared faults and ran auto service test u it fills and drains as designed drum spins freely by hand.Ordering ACU W11322883Spoke with dispatch to move call to Saturday tech to get Cx faster service ; ordrng 1 W11322883 (ACU)
Near Atascadero, CA 93422
Tom
Job Details: 02/14/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Hard rebooted unit, entered diagnostics, Main Control Board needs to be replaced; ordrng 1 WPW10675033 (cntrl-elec)"
Near Monrovia, CA 91016
Andy
Job Details: 02/14/2020
RANGE KITCHENAID KSGG700ESS0 Needs sensor ; ordrng 1 W10833885 (sensor)
Near Wasco, CA 93280
Erick
Job Details: 02/14/2020
WASHER MAYTAG MVWX655DW Stall new pump on unit. Board has now shorted out due to bad pump. Unit know will now I need another control.; ordrng 1 W11116592 (cntrl-elec)
Near Bakersfield, CA 93313
Jim
Job Details: 02/14/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 This call needs to be set up to go to the house and call from there to tech line.
Near Oxnard, CA 93030
Joe
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Replaced valve unit is still not making ice. Unit needs new ice maker. Customer is going to call whirlpool to try to get unit replaced.; ordrng 1 W10884390 (icemaker)
Near Tulare, CA 93274
Andrew
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Unit has frost build up on fresh food EVAPERATOR. Unit need adapter kit per service pointer and also needs thermistor harnes for fresh food evap and control. Unit not going into defrost which is controlled by thermistor and main control. ; ordrng 1 W10612142 (adapter) and 1 W10807590 (cntrl-elec)
Near Apple Valley, CA 92308
Darren
Job Details: 02/14/2020
WASHER MAYTAG MVWC565FW1 "Motor fault and over suds error, ordered capacitor and actuator.; ordrng 1 W10913953 (actuator) and 1 W11395618 (CAPACITOR )"
Near Victorville, CA 92392
Darren
Job Details: 02/14/2020
REFRIGERATOR MAYTAG MZC31T15DW01 Ordered paint per techline.; ordrng 1 511873 (paint)
Near Hesperia, CA 92344
Darren
Job Details: 02/14/2020
DRYER MAYTAG MGDP575GW0 "Timer does not advance, ordered timer.; ordrng 1 WPW10185992 (timer)"
Near Los Banos, CA 93635
Kenneth
Job Details: 02/14/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Found unit leaking at the connection that attaches 2 water hoses together. Informed to replace connection. Water valve not filling with water. Ordering new water valve. Did not reschedule to ensure customer had time to replace connection ; ordrng 1 W11175771 (Valve)
Near Los Banos, CA 93635
Kenneth
Job Details: 02/14/2020
WASHER WHIRLPOOL WTW7500GC0 Long fill no fill error code. Found unit trickling in water. Ordering new water valve. Suspension super bouncy causing off balance load. Ordering new suspension. Rescheduled customer for friday 2-14-20; ordrng 1 W11165546 (Valve) and 1 W11130359 (Suspension)
Near Arcadia, CA 91006
Juan
Job Details: 02/14/2020
DISHWASHER WHIRLPOOL KDTE334GBS0 "Found unit not powering on. Checked voltage at electrical outlet, voltage checked fine. Reset main control board, connected unit, power back on. Ran diagnostics, no error codes stored. All operations checked fine at time of service. Wrong information for model and serial numbers provided by office. Updated information"
Near Arcadia, CA 91007
Juan
Job Details: 02/14/2020
ICEMAKER WHIRLPOOL WSF26C2EXY02 "Unit not making ice. Icemaker not getting voltage. Ran diagnostics, checked main board for voltage to icemaker, no Voltage being sent. Main control board needs to be replaced. Customer will think about repair."
Near Victorville, CA 92395
Darren
Job Details: 02/14/2020
DRYER WHIRLPOOL WGD8500DC4 "Replaced faulty control board, plug locks into place now, checks out okay"
Near Delhi, CA 95315
Cruz
Job Details: 02/14/2020
WASHER MAYTAG MVWB765FW3 "Needs more work- found gear case to be leaking oil from underneath, rough agitation hard grinding sounds coming from gear case, ck for codes found F7E9 stuck rotor. Cx is going to place unit outside so tech can have more Assess to repair. Ordering parts for unit. ; ordrng 1 W11260238 (rotor) and 1 W11393685 (GEAR CASE)"
Near Modesto, CA 95355
Cruz
Job Details: 02/14/2020
WASHER MAYTAG MVWB980BG0 "Needs more work- found error code f51 in diagnostic testing, RPS sensor failure, only problem with unit. Found unit not leaking at this time. ; ordrng 1 WPW10178988 (sensor)"
Near Merced, CA 95340
Kenneth
Job Details: 02/14/2020
REFRIGERATOR JENN-AIR JFFCC72EFS00 Frosted over evap in fridge. Followed service pointer. Installed control and evap cover. Tested unit. Unit is now working properly. Customer approves function at this time.
Near Manteca, CA 95337
William
Job Details: 02/14/2020
WASHER WHIRLPOOL WFW95HEDW0 "F5E4, ran diagnostic cycle, drain pump very loud, pumps out slowly, ordered drain pump for unit.; ordrng 1 WPW10605427 (pump-water)"
Near Merced, CA 95348
Kenneth
Job Details: 02/14/2020
WASHER WHIRLPOOL CAE2745FQ0 I stalled latch and tested unit. Unit is now working properly. Customer approves function at this time.
Near Atwater, CA 95301
Kenneth
Job Details: 02/14/2020
DRYER AMANA NED4655EW1 Found unit with a bad tr thermal cutoff. Replaced and tested. Unit is working properly.
Near Atwater, CA 95301
Kenneth
Job Details: 02/14/2020
WASHER WHIRLPOOL WFW6620HC0 Customer experiencing noises. Informed customer of normal operations. Found suds error. And off balance error. Informed customer that unit is working as designed. Customer says unit sounds like a helicopter. Air releasing for shocks and ventilation hole. Normal ops. Banging noise coming from off balance load. No problems found. Directed customer back to customer service.
Near Newman, CA 95360
Kenneth
Job Details: 02/14/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Installed ice maker and tested unit. Unit is now working properly. Customer approves function at this time.
Near Newman, CA 95360
Kenneth
Job Details: 02/14/2020
WASHER MAYTAG MVWC565FW1 Installed control and drain pump. And tested unit. Unit is now working properly. Customer approves function at this time.
Near Los Angeles, CA 91042
Leon
Job Details: 02/14/2020
OVEN KITCHENAID KOCE500ESS07 Wrong color of part has been delivered.Replaced UI again unit is not working error code F6E8 appears after pressing start button.Called Whirlpool Tech Line Support no connection available.; ordrng 1 W11093254 (panl-cntrl)
Near Los Banos, CA 93635
Kenneth
Job Details: 02/14/2020
WASHER MAYTAG MHWE950WW01 Found unit leaking out front of the door. Found grime and hard water built up around bottom of door not allowing unit to seal well with bellows. Cleaned grime and tested. Jjit is working properly. Customer is gonna use unit to see if it continues leaking. If it does continue leaking. Replace bellows.
Near Los Banos, CA 93635
Kenneth
Job Details: 02/14/2020
WASHER MAYTAG MVWB765FW4 Installed rotor and stator and tested unit. Unit is now working properly. Customer approves function at this time.
Near Ceres, CA 95307
Lance
Job Details: 02/14/2020
WASHER MAYTAG MVWB835DW1 "Fixed-replaced gear-case,clutch and rotor. Ran calibration cycle #52 and passed, auto test # 51 passed, No Leaks. Unit is now working as designed, fully functional."
Near Hesperia, CA 92345
Cesar
Job Details: 02/14/2020
DRYER - ELECTRIC WHIRLPOOL WGD5000DW3 Failed door seal. causing air leaks out of the drum rerouted for seal ; ordrng 1 W10906683 (seal-door)
Near Modesto, CA 95351
Lance
Job Details: 02/14/2020
WASHER AMANA NTW4516FW3 "Trade partners-sr#727131235 . On arrival unit is not installed correctly for diagnosis. Unit needs to be hooked up to hot and cold water, as well as have proper draining. Abuse Unit is outside, and is recommended to be inside. Customer cannot provide proof of purchase. Advise to contact whirlpool customer service for further help."
Near Los Angeles, CA 91367
Danny
Job Details: 02/14/2020
DRYER WHIRLPOOL WED560LHW0 Filter housing is broken Replaced housing kit Reinstall unit and test dryer and unit is working and heating properly
Near Turlock, CA 95380
Cruz
Job Details: 02/14/2020
RANGE WHIRLPOOL WEG745H0FS0 "File # 7727129951 sterling from whirlpool tech line has documented these notes from tech, cx claims unit is not baking food unevenly, look at pics, found temps to be at point, diagnostic test bake, broil, convectional fan, element all pass, tech line said cx should try a Different baking method."
Near Turlock, CA 95380
Cruz
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRF555SDHW01 "Complete- cx said unit is now working, items are not freezing in ff compartment, found temps to be at point, found gaskets, doors, lights, fans, cooling and temps ice and water dispenser to be working as designed, instructed cx on how to change water filter and to read the use & care guidelines, cx said ok."
Near , CA 91351
Raymond
Job Details: 02/14/2020
RANGE WHIRLPOOL WFG525S0JZ0 Upon arrival control panel dented. New panel is defective. Needs panel; ordrng 1 W11026866 (panl-cntrl)
Near Delhi, CA 95315
Cruz
Job Details: 02/14/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "File # 7727097448 Nancy from whirlpool trade partners have documented that unit is working as designed, no codes, no leaks, cx claims unit is not drying dishes, informed cx unit needs 45 cycles to break in, use rinse aid, open door after every cycle, nothing wrong with unit. ran diagnostic test it filled, wash, drain, heated."
Near Santa Clarita, CA 91321
Raymond
Job Details: 02/14/2020
WASHER WHIRLPOOL WTW7500GC2 "Upon arrival unit grinding while in spin, found clutch shorted, rotor and stator as well. ; ordrng 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch)"
Near Los Angeles, CA 91335
Randy
Job Details: 02/14/2020
WASHER WHIRLPOOL WFW96HEAC0 F05 e02 F8e1 . Found unit with two error codes. Unit does not lock. Found after diagnostic test would not initiate test would get same error code for f5e2. Needs new door latch. ; ordrng 1 WP8183270 (latch)
Near Los Angeles, CA 90077
Isidore
Job Details: 02/14/2020
DISHWASHER KITCHENAID KDTE704DSS0 "Removed front panel and user interface, installed new touch panel, test dishwasher operation ok at this time"
Near Los Angeles, CA 91325
Randy
Job Details: 02/14/2020
OVEN WHIRLPOOL KODE500ESS04 One board had clear tape on it looked opened. Removed and replaced boards. Now unit works but when I ran diagnostics unit displayed two error codes for am connection when boards were brand new. Either board that was open was and old board or unit loading error codes as soon as I turned unit on. Unit has late response on lights shutting on and off and bottom oven not working properly convect fan won’t run unit reads hotter than normal in bottom oven sensor off need needs new latch wire harness. and boards to fix issue. Please give me enough time like a solid; ordrng 1 W10801665 (cntrl-elec) and 1 W10859573 (sensor) and 1 W10883049 (latch-door) and 1 W11086141 (console) and 1 W11132989 (harns-wire) and 1 W11136133 (harns-wire) and 1 W11157221 (harns-wire) and 1 W11179310 (cntrl-elec)
Near Patterson, CA 95363
William
Job Details: 02/14/2020
WASHER MAYTAG MVWB835DW3 "Replaced drum assy. (gearcase) & washplate, recalibrated unit, ran self diagnostics, unit operating as designed."
Near Patterson, CA 95363
William
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Pulled out unit, found small vibration noise set fridge raider farther from wall to avoid rattling noises, reinstalled door handle for deli drawer."
Near Fontana, CA 92337
Kevin
Job Details: 02/14/2020
WASHER WHIRLPOOL WTW4715EW0 Unit making noise. I found motor humming really loud and pump propellor sounds loose. Unit needs motor and pump. Removed and replaced pump and motor. Tested unit. All tests good.
Near Thousand Oaks, CA 91320
Joe
Job Details: 02/14/2020
KITCHEN WHIRLPOOL WDT780SAEM1 Unit has broken sliders unit has a broken basket as well causing it to not close door right.. Ordering new sliders will return Saturday.; ordrng 2 W10712395 (adjuster)s and 1 W11158804 (baskt-ware)
Near Glendale, CA 91202
Leon
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced all selected parts.After running diagnostic check unit working properly as designed
Near Thousand Oaks, CA 91362
Hector Zuleta
Job Details: 02/14/2020
OVEN KITCHENAID KODE500ESS03 "Replaced: Appliance Control Manager (W11179310), and Console (W11086141) and the F1E1 code still there. I contacted the Tech Line (SR#7727133307) and he suggested to look for a short to ground of any component, also I found a F3E3 code (Meat probe jack connector shorted)Ordered parts and rescheduled. ; ordrng 1 W10801665 (cntrl-elec) and 1 W11033090 (harns-wire) and 2 W11220388 (jack-probe)s and 1 WP9755542 (probe-meat)"
Near Los Angeles, CA 90039
John
Job Details: 02/14/2020
FREEZER WHIRLPOOL WRS325FDAM02 The lights inside the refrigerator and freezer were flickering replace the upper refrigerator light module. The refrigerator tested good. See my office notes.
Near Hesperia, CA 92345
Cesar
Job Details: 02/14/2020
WASHER MAYTAG MVWB865GW0 Replaced valve all tested good
Near Los Angeles, CA 90046
John
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Found a Freon leak on the tip of the compressor process tube. Replaced the process tube and drier. Recharged the sealed system with Freon. The refrigerator tested good.; used 1 CD8404 (), and 1 WPW10143759 (DRIER ASSY) from stock"