Near Coarsegold, CA 93614
Kenneth
Job Details: 03/27/2019
DRYER WHIRLPOOL WGD4815EW Found unit not heating due to bad thermal cutoff. Replaced thermal cutoff and tested unit. Unit is now working properly. Customer approves function at this time. ; used 1 W11050897 (CUTOFF-TML) from stock
Near Los Angeles, CA 91604
Randy
Job Details: 03/27/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01
Near Merced, CA 95341
Kenneth
Job Details: 03/27/2019
RANGE WHIRLPOOL WFG320M0BW2 Installed spark module and wire harness and tested unit. Unit is now working properly. Customer appproves function at this time.
Near Castaic, CA 91384
Randy
Job Details: 03/27/2019
FREEZER WHIRLPOOL WRS571CIHZ00 Found break inside of door ordering door cx aware parts psp. Will wait for door. ; ordrng 1 LW11089011 (DOR FIP)
Near Bakersfield, CA 93314
Jim
Job Details: 03/27/2019
WASHER ELECTROLUX EFLS617STT0 "Debris in drain pump. Door lock staying closed and motor will not spin. Replaced main board, motor board and latch. Removed debris from pump. Unit tested ok"
Near Bakersfield, CA 93312
Jim
Job Details: 03/27/2019
WALL OVEN GE JKP90BOM1BB Replaced diode and capacitor. Unit tested ok
Near Lancaster, CA 93536
Patrick
Job Details: 03/27/2019
WASHER WHIRLPOOL WFC7500VW2
Near Bakersfield, CA 93314
Jim
Job Details: 03/27/2019
DRYER - GAS MAYTAG MGD8200FC0 Installed spring and dryer kit. Unit tested ok
Near Bakersfield, CA 93304
Jim
Job Details: 03/27/2019
WASHER WHIRLPOOL WTW5000DW1 "Replaced transmission, wash-plate and hub. Unit tested okSoap is the issue"
Near Bakersfield, CA 93311
Jim
Job Details: 03/27/2019
ICE MAKER WHIRLPOOL GI15NDXTQ0 The evaporator plate is rough and is stopping the ice from dropping down onto the cutter grid. I cleaned the surface of the evaporator as best that could be done.If this doesn’t work the evaporator will need to be replaced and the cost would not be worth it.
Near Camarillo, CA 93010
Jesus
Job Details: 03/27/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Customer states that unit filter is not coming out. Checked unit and found the filter stuck. Removed cover and found the filter assembly upper piece out of place. Placed cover back in and tested filter system. Placed cover back and tested filter housing. Unit is now working as design.
Near Camarillo, CA 93012
Jesus
Job Details: 03/27/2019
WASHER WHIRLPOOL WTW7000DW0 Customer states that unit Is making a noise when agitating. Checked unit and found the agitator worn and loose. Removed washplate and installed new. Ran calibration test and auto test. Unit is now working as design.F0-E5 Off balance loadF2-E1. Stuck button
Near Palmdale, CA 93550
Patrick
Job Details: 03/27/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found no ice to unit. Checked it out and found the board not sending power to the ice maker module ; ordrng 1 W11043763 (cntrl-elec)
Near Camarillo, CA 93012
Jesus
Job Details: 03/27/2019
OVEN MAYTAG MGRH752BDW
Near Lancaster, CA 93534
Patrick
Job Details: 03/27/2019
LAUNDRY MAYTAG MVWC565FW Found the unit banging on the sides. Needs new suspension it’s lost its tension. Tub bounces ; ordrng 1 W11130362 (SUSPENSION )
Near Westlake Village, CA 91362
Jesus
Job Details: 03/27/2019
DRYER WHIRPOOL WGD9600TW1
Near Malibu, CA 90265
Jesus
Job Details: 03/27/2019
WASHER AMANA NTW4516FW3 Customer states that unit is not responding. Checked unit and not power to control. Removed panel and voltage to control is 118 vac. Removed power and control board. Installed new control and assembled unit. Plugged unit back in and calibrated. Ran auto test and passed. Unit is now working as design.1-424-644-4660
Near Lompoc, CA 93436
James
Job Details: 03/27/2019
DRYER - GAS WHIRLPOOL WGD75HEFW0 Installed dryer repair kit and tested unit. Unit now functions properly and customer approves. ; used 1 4392067 (DRYER REPAIR KIT) from stock
Near Lompoc, CA 93436
James
Job Details: 03/27/2019
RANGE WHIRLPOOL WFG505M0BB2 Replaced board and tested unit. Unit is working as intended. All top burners spark and bake and broiler settings confirmed glow bar operation.
Near Santa Maria, CA 93455
James
Job Details: 03/27/2019
FREEZER WHIRLPOOL WRX735SDHZ00 Upon inspection. Ice maker not filling. Ran ice maker test. Jumped node T and H. Ice maker completed cycle and filled as Intended. Water filled and ice maker is cooling as intended. Informed customer that ice should be dropping within a couple of hours.
Near Merced, CA 95341
Kenneth
Job Details: 03/27/2019
LAUNDRY MAYTAG MVWB835DW2 Found unit not balancing due to worn suspension. Unit is excessively bouncing. Ordering new suspension. Rescheduled customer for 3-28-19; ordrng 1 W11130356 (suspension)
Near Lompoc, CA 93436
James
Job Details: 03/27/2019
WASHER WHIRLPOOL WFW75HEFW0 Ran calibration and tested unit. Unit is functioning properly at this time and customer approves.
Near Bakersfield, CA 93301
James
Job Details: 03/27/2019
DISHWASHER KITCHEN AID KDTE104EWH1 Replaced listed part Tested ok
Near Bakersfield, CA 93301
James
Job Details: 03/27/2019
DISHWASHER KITCHEN AID KDTE104EWH1
Near Bakersfield, CA 93313
James
Job Details: 03/27/2019
DISHWASHER KITCHENAID KDFE104HBL0 "Unit operating normally at time of visit. Ran wash and drain, No unusual noise detected Customer will call back if returns."
Near Bakersfield, CA 93313
James
Job Details: 03/27/2019
DRYER WHIRLPOOL WGD7300DW0 Replaced listed parts due to wearTested ok
Near Bakersfield, CA 93309
James
Job Details: 03/27/2019
DISHWASHER KITCHENAID KUDS30IXSS8 Replaced listed parts Tested ok
Near Bakersfield, CA 93311
James
Job Details: 03/27/2019
REFRIG/SIDE-BY-S KITCHENAID KRSF505EBL00 Replaced listed part Tested ok
Near Los Angeles, CA 90049
Isidore
Job Details: 03/27/2019
REFRIGERATOR JENN-AIR JF36NXFXDE01 "Removed freezer door and drawer, Removed old ICEMAKER and installed new ice maker test fill ok at this time. Reinstalled door and freezer drawer."
Near Camarillo, CA 93012
Jesus
Job Details: 03/27/2019
REFRIGERATOR KITCHENAID KBFC42FTS03 "Customer states that unit freezer is icing up. Checked unit and found the freezer gasket loose. Door liner is open as door gasket is dropping down. Also found both refrigerator door gaskets not sealing properly, per customer it’s the second time gasket have been replaced. Order parts. ; ordrng 1 LW10258747 (dor-fip ss) and 1 W10223581 (dor-fip) and 1 W10223582 (dor-fip)"
Near Los Angeles, CA 90272
Isidore
Job Details: 03/27/2019
WASHER WHIRLPOOL WTW5000DW1 "Removed console and old water valve, installed new water valve and test for leaks ok at this time. Washer working at his time"
Near Calabasas, CA 91302
Isidore
Job Details: 03/27/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Remove left side level leg roller and installed new leveling leg test refrigerator ok at this time
Near Malibu, CA 90265
Jesus
Job Details: 03/27/2019
WASHER MAYTAG LAT9800AWW
Near Calabasas, CA 91302
Isidore
Job Details: 03/27/2019
DRYER WHIRLPOOL WGD92HEFW0 "Found no codes, customer states dryer takes to long too dry. Removed top and front panels, found dryer coils connector harness loose removed and refasten connector terminals. Reinstalled front and top panels, test dryer operation at timed dry for 10 minutes, ok at this time, too customer satisfaction."
Near Oxnard, CA 93030
Jesus
Job Details: 03/27/2019
REFRIGERATOR WHIRLPOOL ART348FFFS00
Near Santa Ynez, CA 93460
James
Job Details: 03/27/2019
OVEN KITCHEN AID KDRP462LSS08
Near Dos Palos, CA 93620
Irvin
Job Details: 03/27/2019
WASHER HOTPOINT HTW200ASK1WW CX says the washer is not operating. Checked error codes found one for lock. Replaced the lock test passed. All ops normal. Ready for service. ; used 1 WH01X27954 (LOCK) from stock
Near Firebaugh, CA 93622
Irvin
Job Details: 03/27/2019
RANGE GE JGBS62DEK1WW "Removed gas and power. Installed replacement parts. Returned power, and gas all test good unit is working properly. All ops normal."
Near Mendota, CA 93640
Irvin
Job Details: 03/27/2019
REFRIGERATOR FRIGIDAIRE FFHT2032TP2 "The unit has a failed evaluation motor. Cause of frosting, and poor cool. Confirmed power to motor is 120v. Installed Evan motor thermo and control. Powered unit, all ops normal. Ready for service."
Near Kerman, CA 93630
Irvin
Job Details: 03/27/2019
M/W OTR WHIRLPOOL WMH31017HS "Unit came with home. Cx says the surface light failed. Test button confirmed issue. Power to out let is good. Found the holder has a bad connector. Re0laced lamp, and holder. Powered unit, passed. All ops normal."
Near Santa Maria, CA 93455
James
Job Details: 03/27/2019
OVEN KITCHENAID KODE507EBS03 Unit has flickering lights inside oven. Ordering new central electric will return 3-30 to install. ; ordrng 1 W11179310 (CNTRL-ELEC)
Near Kerman, CA 93630
Irvin
Job Details: 03/27/2019
RANGE WHIRLPOOL WFG515S0ES1 Right rear flame is low per cx. When flame is at lowest setting the flame not present. The valve in was good. Raises the flame for cx. The unit now has a flame on lowet setting. All ops normal.
Near Santa Maria, CA 93455
James
Job Details: 03/27/2019
WASHER WHIRLPOOL WTW7300DW2 "F0e3 Off balance error code x2, f2e1 stuck key x1. Found unit making noises whil agitating and spinning no. Checked washplate and found teeth found and skipping during spin. Ordering new washplate. Will return 3-30 to install. ; ordrng 1 W10752283 (washplate)"
Near Westlake Village, CA 91362
Hector Zuleta
Job Details: 03/27/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Dishwasher not running. Checked for voltage at the motor plug, 120VAC present. Replaced motor and sump assembly. Tested ok."
Near Avila Beach, CA 93424
George
Job Details: 03/27/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Installed part tested check out ok complete. No dents or dings cause by tech.
Near Westlake Village, CA 91361
Hector Zuleta
Job Details: 03/27/2019
WASHER MAYTAG MHW5100DW0 Replaced dispenser assembly and fill valve. Tested for leaks. Tested ok.
Near Bakersfield, CA 93301
James
Job Details: 03/27/2019
REFRIGERATOR WHIRLPOOL WRS321SDHB00 "Customer is changing filter every month or so, they have installed a prefilter under sink which is about five feet from refrigerator. I think possibly the blue vinyl line may be breaking down causing filter to plug. Line from sink to blue line is copper ; rqstng P&A on 1 8003RP (tube-water)"
Near Baywood-Los Osos, CA 93402
George
Job Details: 03/27/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Found refrigerator working ok freezer has some stains customer wipe off check out ok complete. No dents or dings cause by tech.
Near Arroyo Grande, CA 93420
George
Job Details: 03/27/2019
FREEZER KITCHENAID KRMF706ESS01 Found refrigerator missing water filter customer to replace for water pressure also freezer door Handel loose rethighten retested check out ok complete. No dents or dings cause by tech.
Near Bakersfield, CA 93313
James
Job Details: 03/27/2019
DRYER MAYTAG MGDB835DW4 No show tagged door
Near Calabasas, CA 91302
Isidore
Job Details: 03/27/2019
REFRIGERATOR WHIRLPOOL KSSC48QTS02 "replace customer supplied Water and ice maker dispenser switches W10133603, test failed found dispenser user interface WPW10151236 bad, ice dispenser door motor WPW10205979 weak and ice chute door WP2180353 not sealing. Parts ordered; ordrng 1 WP2180353 (door-chute) and 1 WPW10151236 (cntrl-elec) and 1 WPW10205979 (motor)"
Near Los Angeles, CA 91316
Isidore
Job Details: 03/27/2019
WASHER WHIRLPOOL MHW3505FW1 "W10911040 user interface error and water not filling, water valve W10599356 making noise. Parts ordered; ordrng 1 W10599356 (water inlet valve) and 1 W10911040 (panel-cntl)"
Near Oxnard, CA 93030
Hector Zuleta
Job Details: 03/27/2019
DISHWASHER MAYTAG MDB8959SBS3 User Interface not accepting commands. Ordered user interface and rescheduled.; ordrng 1 WPW10475780 (USER INTERFACE)
Near Porterville, CA 93257
Erick
Job Details: 03/27/2019
WASHER GE GTW460ASJWW "Installed spring,cam,clutch and pulley. Retested it and it passed all tests with no errors, job comp"
Near Porterville, CA 93257
Erick
Job Details: 03/27/2019
WASHER MAYTAG MVWB755DW0 "Cycled unt and found getting voltage but not responding. Replaced pump, rested it snd it’s now draining and cycling. Job complete"
Near Exeter, CA 93221
Erick
Job Details: 03/27/2019
DRYER WHIRLPOOL WGT4027HW "Found bad door catch causing it to be really hard to close and open it. Replaced catch, retested it with cust and itpassed all tests with no errors Job complete"
Near Exeter, CA 93221
Erick
Job Details: 03/27/2019
WASHER ELECTROLUX EFLS627UIW "Installed new parts on unit, retested It snd it passed all tests with no errors. Job complete"
Near Wasco, CA 93280
Erick
Job Details: 03/27/2019
DRYER - GAS WHIRLPOOL WGD75HEFW Cycled unt and found unit was th open thermal fuse causing it not to heat. Repalced fuse. Retested it and it passed all tests with no errors. Job comp; used 1 3392519 (
Near Bakersfield, CA 93312
Erick
Job Details: 03/27/2019
DRYER MAYTAG MGDC215EW Unit making loud noise due bad bearing on roller. Replaced with new roller kit. Retested it with cust and it passed all tests with no noise . Job complete ; used 1 4392065 (DRYER REPAIR KIT) from stock
Near Fresno, CA 93727
Chris
Job Details: 03/27/2019
RANGE AMANA ACR4303MFS2 Upon arrival and after speaking with customer she informed me that She saw a spark or a ark Of light coming from the top right of the consul by the Right front burner knob. I proceeded to pull back panel off did not see any signs of burning our arc markings. I did fine loose connection at Right front burner switch. I then use my meter To check to make sure switches we’re operating normal. They all tested good Then tightly secured all connections. Check for proper function on cooktop and oven everything checks out good. Job complete
Near Clovis, CA 93619
Chris
Job Details: 03/27/2019
MICROWAVE OVEN FRIGIDAIRE FPMO209RFB Customers issue is microwave door is not opening every time when button is pushed. Removed and replaced lever. Check for proper function door is opening. Microwave is set in a weird location down below in a cabinet about knee-high .Microwave is functioning as designed though.Job complete
Near Visalia, CA 93277
Chase
Job Details: 03/27/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Installed new ice maker. Everything else tested good. Unit working by design.
Near Visalia, CA 93291
Chase
Job Details: 03/27/2019
WASHER WHIRLPOOL WTW8040DW2 "Installed new board. Calibrated unit. Ran unit through test mode, Unit now running through all cycles with no problems. Unit working by design."
Near Bakersfield, CA 93314
Erick
Job Details: 03/27/2019
DISHWASHER KITCHEN AID KDFE104DSS Cycled unt snd found heat error on board. Found shorted /open element and nvoltegr coming from board. Both parts are failing and will need to be replaced. Also found top rack with cracked adjusters causing it to fall and will also need to be replaced.; ordrng 1 W10703867 (heater) and 1 W10875442 (cntrl-elec)
Near Hesperia, CA 92345
Cesar
Job Details: 03/27/2019
DISHWASHER FRIGIDAIRE FGCD2444SA2A Replaced pump and flap tested good
Near Hesperia, CA 92345
Cesar
Job Details: 03/27/2019
WASHER WHIRLPOOL WTW5000DW1 Replaced control tested and calibrated all checked good
Near Apple Valley, CA 92308
Cesar
Job Details: 03/27/2019
REFRIGERATOR MAYTAG MFI2269VEM10 Installed drain tube all checked good
Near Apple Valley, CA 92308
Cesar
Job Details: 03/27/2019
MICROWAVE OVEN GENERAL ELECTRIC JVM3160DF3WW Replaced mag cap diode all tested good
Near Thousand Oaks, CA 91362
Aaron
Job Details: 03/27/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Checked the unit found the wheels on the adjusters bad on the left side , replaced the adjusters and stops , tested operations normal now"
Near Santa Paula, CA 93060
Aaron
Job Details: 03/27/2019
DRYER WHIRLPOOL WGD4815EW2 Checked operations found nothing wrong with the dryer customer has the vent connection to their floor not connected advise customer to have it clamped and sealed with tape customers going to do so no manufacture repair needed for the dryer
Near Santa Clarita, CA 91390
Andrew
Job Details: 03/27/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Near Simi Valley, CA 93063
Aaron
Job Details: 03/27/2019
DRYER WHIRLPOOL WGD4950HW0 Checked operations found nothing wrong with the unit checked airflow on the dryer minimal at best customer has a vent screen Across the exit of the exhaust pipe advise the customer they need to have that removed to let all the little tip in their line operating normally not a mechanical failure airflow is a new customer is going to take care of that customer instruct
Near Fresno, CA 93720
Chris
Job Details: 03/27/2019
WASHER MAYTAG MVWB725BW0 Customers issues that wash machine is not finishing cycle clothes are coming out wet and dirty. Enter diagnostics receive multiple error codes dealing Stater and rotor. Found a bunch of metal grinding’s underneath wash machine.Also suspension was shot.; ordrng 1 280146 (rotor) and 1 W10440729 (suppension ball) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator)
Near Fresno, CA 93730
Chris
Job Details: 03/27/2019
WASHER BOSCH WFVC5400UC/19 Customers issue is that wash machine was a finishing cycle clothes were coming out wet. I entered wash machine into diagnostics received ER-13 Fault code. I proceeded to run test cycle I ran test P 15 found pump to be functioning but was barely pushing water out. Quoted customer price of new drain pump And labor. Putting call on for Friday.Morning if possible; ordrng 1 00436440 (DRAIN PUMP)
Near Fresno, CA 93730
Chris
Job Details: 03/27/2019
RANGE WHIRLPOOL WFE525S0HV0 Customers issue is the oven iIs not functioning in bake. Down bake element to be bad also getting Falco dealing with control board and also ordering thermostat sensor. Scheduling return appointment Tuesday the second morning If possible; ordrng 1 W11182108 (BAKE ELEMENT) and 1 W11256088 (CNTRL BOARD ) and 1 WPW10181986 (sensor)
Near Visalia, CA 93292
Chase
Job Details: 03/27/2019
FREEZER FRIGIDAIRE LGHB2869TF5 "Diagnosed unit, found a bad ice maker in freezer section. Checked for water pressure to dispenser and top ice maker. Both are good. Will need new lower ice maker.5304504052 par number from tech line; ordrng 1 5304504052 (ice maker)"
Near Shafter, CA 93263
Chase
Job Details: 03/27/2019
WASHER ROPER RTW4516FW1 "F8e1, f5e3, Received no fill long fill error code. Unit getting stuck in “sensing”. Water valve screens are clogged up. Will need new valve. ; ordrng 1 W11210459 (VALVE)"
Near Apple Valley, CA 92308
Cesar
Job Details: 03/27/2019
OVEN GE JK3500SF5SS
Near Simi Valley, CA 93065
Aaron
Job Details: 03/27/2019
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 "checked the unit fresh side door was lower then the other side adjusted door and water is not dispensing Replaced filter customer provided , unit started dispensing water customer said it will stop working and then he has to pull filter again then it will work for a little bit , needs Housing; ordrng 1 WPW10238123 (housing)"
Near Moorpark, CA 93021
Aaron
Job Details: 03/27/2019
RANGE WHIRLPOOL WEG745H0FS0 Unit cooling fan assembly is noisy ordered parts; ordrng 1 W11107275 (COOLING FAN )
Near Simi Valley, CA 93063
Aaron
Job Details: 03/27/2019
WASHER MAYTAG MVWX655DW0 Unit has a stripped wash plates and needs gearcase grinding and actuator as well as belt cracked ordered parts Needs actuator as well ; rqstng P&A on 1 W10721967 (drive pulley KIT) and 1 W10752187 (screw) and 1 W10902814 (washplate) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt)
Near San Luis Obispo, CA 93401
George
Job Details: 03/26/2019
RANGE JENN-AIR JGRP548WP01 Need to order office ok to order part.; ordrng 1 W10819958 (spud orifice)
Near Los Angeles, CA 91401
Raymond
Job Details: 03/26/2019
WASHER WHIRLPOOL MDB6600AWB Upon arrival door seal calcifies causing leak. Needs seal.; ordrng 1 WP99002588 (seal- door)
Near Bakersfield, CA 93307
James
Job Details: 03/26/2019
REFRIG/SIDE-BY-S KITCHEN AID KRSF505ESS00 Fresh food evaporator frozen ; rqstng P&A on 1 W10323459 (thermistor) and 1 W11098695 (fan-scroll)
Near Fresno, CA 93727
Timothy
Job Details: 03/26/2019
MICROWAVE WHIRLPOOL WMH32L19AS "CALLED WPTS (7724462769) to document the damage done to the microwave cabinet and high voltage components. The transformer, capacitor,diode and harness are melted and the wave guide has arcing inside. WPTS states that the damage done to the unit, specifically the wave guide is unrepairable. Called Lowe’s expedite team . Lowe’s said they would contact the customer."
Near Nipomo, CA 93444
George
Job Details: 03/26/2019
WASHER FRIGIDAIRE FFFW5000QW Installed parts tested check out ok complete no dents or dings cause by tech.
Near Los Angeles, CA 91402
Michael
Job Details: 03/26/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 This is a different issue than beforehand!!!The unit is running but not cooling.Tech found unit running. All lights and fans op. Compressor is running but not blowing cool air in RC or FC.removed rear panel compressor is hit and running. Drier is ambient temp.Only pulling 2 amp on white/black compressor wires.Recommend reschedule for sealed system tech.Cx has spent over $400 in repairs recently and this unit stopped cooling day after repair was complete.Advised cx to contact whirlpool Cx support and request concession code to help with repair cost.Tech will contact office to update notes and reschedule for sealed system tech; saved tckt
Near Los Angeles, CA 91352
Michael
Job Details: 03/26/2019
WASHER MAYTAG MVWB835DW1 Cx states unit stopped draining. Another company came out and removed the drain pump. Stated they needed to order additional parts and never came back leaving unit in disassembled state.Tech needs the three bolts that hold drain pump in place WPW10004910Unit has rear panel removed and a couple other unnessary parts that will need to be reinstalled. Need two call countReturn 3/28/19 8-12 requested; ordrng 3 WPW10004910 (screw)s
Near Los Angeles, CA 91324
Michael
Job Details: 03/26/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Tech was given access to unit as his mother was not yet home. Advised to start repair on unit. TCx ch removed freezer door and removed shelves. St this point the mother came home. Tech attempted to notify Cx of payment due and Cx explained she is upset with the service quality due to being rescheduled from Saturday call.Tech called and spoke with dispatch. At this point the woman became hostile and very rude. States she wants unit fixed today. Then refused to pay after repair was completed. Spoke with Joel about issue and office manager will collect. No monies collected during visit.Rebooted unit and compressor and all fans op. All thermistors pass s or check. Damper ops as designed. All functions are normal at this time job complete
Near Bakersfield, CA 93309
James
Job Details: 03/26/2019
REFRIGERATOR FRIGIDAIRE FGSS2635TF0 Replaced listed parts and charged to 5.5oz134ATested ok
Near Bakersfield, CA 93313
James
Job Details: 03/26/2019
WASHER WHIRLPOOL MHW8200FC0 "Unable to duplicate customer complaint. This is the second time no fault codes stored, ran service cycle without failure. Unit spins and drains normally."
Near Bakersfield, CA 93307
James
Job Details: 03/26/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Bail arm stuck, freed arm and cycled ice maker Tested ok"
Near Los Angeles, CA 91326
Michael
Job Details: 03/26/2019
DISHWASHER KITCHENAID KDTE334GPS0 Cx states unit does not rinse properly and leaves a small amount of water remaining after wash. 2-1 stored in control. Ran rapid advance and all functions op as designed. Found no rinse aid. Advised cx on proper soap and rinse aid procedures. Also found Cx was rinsing dishes before use. Corrected user issues. Unit ops as designed and tech cannot find any faults with unit. Job complete
Near Los Angeles, CA 91335
Michael
Job Details: 03/26/2019
WASHER AMANA NTW4516FW2 Non English speakers. Tech found agitator just sitting inside wash tub with clothing and a pillow wrapped around transmission shaft. Removed all clothing and found agitator bolt broken off inside transmission shaft.Removed top panel and drum. Removed damaged gear case. Installed new gear case. Reinstalled all other parts. Installed new agitator assembly.Rebooted unit and ran auto service test. Passed all cycles with no issues. Unit ops as designed job complete
Near Upland, CA 91786
Tyler
Job Details: 03/26/2019
REFRIGERATOR KITCHENAID KRFC704FBS01 Cust8mer stated that the refer compartment is not cooling. Found frozen items in drawers and middle shelf is at 37 degrees but top shelf is in the 40s. Fan is not circulating ordering evaporator cover not in stock.; ordrng 1 W11284394 (COVER)
Near Los Angeles, CA 91436
Michael
Job Details: 03/26/2019
RANGE JENN-AIR JJW2727WS00 Tech can not locate tech sheet on service matters. Has no service on cell phone. Tech is using house maids cell phone to contact techline. Serial # is not visibleTechline recommenced 20 minute preheat and then approx 45 minute heat temperature test.Started bake at 425°After a few minutes the unit cycled off and provided F8E0 fault (low fan speed too low)Weak upper blower fan. WPW10273667 $123.40Recommended by DS to replace lower blower as wellLower blower WPW10273666 $124.08Labor $187.00SC $115.00Cx was quoted $434.66 to repair upper blower fan. Cx became upset and states she already paid for a $500 dollar repair but refused to pay service fee as she wants to think about repair. Cx was very hostile and rude to tech. Find another tech to service this client. She refused to pay.
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 03/26/2019
REFRIGERATOR KITCHENAID KBSN602EPA01 "User Interface still having the same issue were the temperature can't be changed because is frozen up, and the only way to rest it is to kill the power to the unit.Contacted the tech line and he recommended to replace the User Interface again but this time to claim a complaint in this way the new User Interface is coming directly from the Whirlpool. SR#7724460300.; O-emld tckt"
Near Merced, CA 95340
Kenneth
Job Details: 03/26/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Found unit leaking slightly. Bottom front of dishwasher tub is bowed downwards causing water to slosh out of unit. Ordering new dishwasher tub. Did not reschedule due to part availability ; ordrng 1 W10804026 (tub-dishwr)
Near Santa Clarita, CA 91390
Michael
Job Details: 03/26/2019
REFRIGERATOR WHIRLPOOL WRX735SDHW00 Cx states unit has a ripped door gasket and u it is slow to make ice.Tech finds right side RC door has ripped gasket. Tech finds ice bin full of ice. Ice maker harvested and filled while tech was in home. Removed and r placed damaged door gasket. All ops are normal and door seals as designed.Instructed cx on proper door opening and closing. Cx is very rude to tech and upset that unit has been serviced before and that tech does not have service history.job complete
Near Madera, CA 93638
Kenneth
Job Details: 03/26/2019
OVEN WHIRLPOOL WFE505W0HS0 Found control unit dead not allowing anything to work except the surface burners. Ordering new control board. Did not reschedule due to part availability ; ordrng 1 W11314391 (CONTROL)