Near Palmdale, CA 93551
Albert P.
Job Details:
07/19/2018
KITCHENAID REFRIGERATOR KDFE104DSS5
Found the unit having issues with the heat dry cycle. Customer states that the dishes are soaked and dripping. No steam at all checked errrors and none stored. Checked heat circuit and it seemed good too, turned heater on in test mode and it fired up. Suspecting needing new controls ; ordrng 1 W11084330 (cntrl-elec) and 1 W11105848 (console), Removed and replaced parts. Ran auto diagnostics. No errors popped up. All ops checked good.
Near Palmdale, CA 93550
Patrick
Job Details:
07/19/2018
Unit has cockroach problem. The compressor shutting off and on and burning hot. Evap fan not working. Explained to customer that the problem wouldn’t be covered under the warranty. Would have to pay. Quoted right under 900. Customer doesn’t want unit fixed ;
Near Lancaster, CA 93536
Patrick
Job Details:
07/19/2018
WHIRLPOOL DISHWASHER WDF520PADM
Found the unit having issues with draining. Checked the unit out and water not flowing thru drain hose. Checked valve inside of the hose was popped in wrong position. Pushed back in properly. Tested unit all ops checked good. Still a little bit of water left after drain but that’s normal collection. Run another drain after to completely get rid of it
Near Santa Clarita, CA 91354
Albert P.
Job Details:
07/19/2018
MAYTAG WASHER MVWB765FW0
Upon arrival unit had longfill code. Tested and found bad cold valve. Replaced housing W11172234 and tested. Unit functions normal now.
Near Burbank, CA 91504
Raymond
Job Details:
07/19/2018
WHIRLPOOL WASHER CAE2745FQ0
Upon arrival cx complaint was unit won’t spin. Tested and found basket speed fault code. Inspected and found actuator bad and burn marks on control. Unit needs control and actuator. Best if both replaced together, actuator packed wrong need right actuator.; ordrng 1 W11212745 (ACTUATOR.)Upon arrival cx complaint was unit won’t spin. Tested and found basket speed fault code. Inspected and found actuator bad and burn marks on control. Unit needs control and actuator. Best if both replaced together, actuator packed wrong need right actuator.; ordrng 1 W11212745 (ACTUATOR.)
Near Santa Clarita, CA 91387
Raymond
Job Details:
07/19/2018
WHIRLPOOL REFRIGERATOR WRT1L1TZYW01
Upon arrival cx complaint was unit not making ice, they bought a new ice maker. Cycled ice maker and unit not filling with water. Needs inlet valve.; ordrng 1 WPW10315447 (assy, i/m) Replaced valve and tested unit. Unit functions normal now
Near Bakersfield, CA 93309
Dane
Job Details:
07/19/2018
ELECTROLUX OVEN E30EW85ESS23
Upon arrival the cabinet of the top oven as well as the heating element was all bowed and warped. Call the customer for replacing heating element and told them that cabinet was a non-serviceable nonrepairable part. Customer did not want to spend money on element if cabinet was not repairable. I’ve never seen cabinet an element bow in this fashion before
Near Bakersfield, CA 93306
Dane
Job Details:
07/19/2018
MAYTAG WASHER MVWB835DW1
Upon arrival the unit would not start. Found proper voltage going to main control board but user Interface would not illuminate. Checked out coming voltage at J 18 connector going to user interface and got pulsating voltage. Unit needs a new control board. Customer calling Maytag to try to get authorization
Near Bakersfield, CA 93313
Albert P.
Job Details:
07/19/2018
WHIRLPOOL MICROWAVE KMCS3022GBS0
Upon arrival unit would not heat. Unit is a countertop microwave and does not carry in home parts and labor warranty. Instructed customer to call KitchenAid back for full unit replacement; Job Cmpltd,
Near Bakersfield, CA 93313
Dane
Job Details:
07/19/2018
WHIRLPOOL REFRIGERATOR WRS325FDAM04
Upon arrival the lights in the fresh food in the freezer would not work. Removed and replaced light and tested unit. Unit now functions normal. Used WPW10515058 (LIGHT)
Near Arvin, CA 93203
Albert P.
Job Details:
07/19/2018
MAYTAG DRYER MGDC215EW
Upon arrival unit was not heating. Found thermal fuse blown due to restricted airflow. Removed and replaced thermal fuse instructed customer to get the ducting for the dryer clean. Tested unit. Unit functions normal now used 1 THERMAL FUSE 3392519
Near Bakersfield, CA 93304
Albert P.
Job Details:
07/19/2018
WHIRLPOOL REFRIGERATOR WRF535SMBM00
Found the yellow wire going to thbe dampener control not inserted into connector not letting dampener close. Secured wire connection and tested unit. Unjt functions normal now .
Near Bakersfield, CA 93304
Albert P.
Job Details:
07/19/2018
WHIRLPOOL REFRIGERATOR WRS325FDAM04
Upon arrival unit was not making ice. Found the icemaker module sorted out and that solenoid on the water valve would not open. Removed and replaced W10889233 water valve and ice maker and tested unit. Unit functions normal now
Near Bakersfield, CA 93313
Dane
Job Details:
07/19/2018
FRIGIDAIRE REFRIGERATOR FFHB2740PEAA
Auger motor not moving; ordrng 1 241816602 (motor-auger) and 1 5304502780 (board-main power), Unit would not work after replacing the parts. Called tech line and after 20 minuets of testing the auger motor started to work without any explanation. Case 81829532
Near Bakersfield, CA 93306
Dane
Job Details:
07/19/2018
FRIGIDAIRE REFRIGERATOR FFHS2611LWF
Icemaker stopped making ice. Replaced ice maker and reduce water intake time; used 1 241798224 (ICE MAKER)
Near Bakersfield, CA 93308
Dane
Job Details:
07/19/2018
WHIRLPOOL REFRIGERATOR WRT318FZDW02
Upon arrival the unit was freezing food in the fresh food compartment. Found that the Mr. shorted out and took out control board. Removed and replaced control and fresh food thermostat and tested unit. Unit functions normal now. USED W11223731(cod), W10838965 (THERMISTOR)
Near Arroyo Grande, CA 93420
George
Job Details:
07/19/2018
WHIRLPOOL REFRIGERATOR WRF535SWHV00
Found refrigerator top of freezer door had a gap reposition gasket reseal it reward up gasket to seal testing ok customer to allow door to seal before opening custom instructed about gap on seal complete . No dents or dings cause by tech customer ok
Near Templeton, CA 93465
Greg
Job Details:
07/19/2018
KITCHENAID REFRIGERATOR KFGD500ESS04
Found stove working ok customer concern about left front burner if going over fire symbol kicks big flame customer instruct you have to set where knob fire symbol to light correctly . No dents or dings cause by tech customer ok.
Near Paso Robles, CA 93446
George
Job Details:
07/19/2018
WHIRLPOOL DISHWASHER KDTM404EWH3
Found dishwasher working ok customer concern about sounds when dishwasher ready to drain customer instruct that is normal draining sound also always have jet dry on unit . No dents or dings cause by tech customer ok.
Near Los Angeles, CA 91607
Kenneth
Job Details:
07/19/2018
KITCHENAID REFRIGERATOR KODE500ESS02
Found F2E1 unit had stuck key and needed console. Removed and replaced console. Unit is now working properly customer approves job at this time. No dents dings or blemishes on or around the unit
Near Los Angeles, CA 91325
Kenneth
Job Details:
07/19/2018
kitchenaid dishwasher KDTE204DSS0
Found unit not washing properly due to wash arms clogged completely with junk. Cleared out blocked wash arms. Found drain pump clogged with glass not allowing unit to drain properly. Customer getting electrical burning smell due to it. Cleared blockage and tested unit. Unit is now working properly. Informed customer to get new air gapwidth drain line due to bad drain line causing water to shoot out of air gap. Customer approves no dents dings or blemishes on or around unit caused by technician.
Near Visalia, CA 93292
Albert P.
Job Details:
07/19/2018
whirlpool refrigerator WRF736SDAM11,
Inspected a whirlpool refrigerator. Customer complaint, ice maker works intermittently . I diagnosed the ice maker , found e5 error code = ice maker bad thermistor . I replaced the ice maker wpw10764668 . The customer bought the ice maker , so I went ahead and install the ice maker . All functions checked normal at time of service . No leaks .
Near Visalia, CA 93292
Enrique
Job Details:
07/19/2018
whirlpool range WGG745S0FS02
Inspected a whirlpool range. Customer complaint is that cooktop grates broke. Replaced the range grate kit W11100923 . All functions checked normal
Near Tulare, CA 93274
Enrique
Job Details:
07/19/2018
maytag washer WGT4027HW0
Inspected a whirlpool washer ( stacked dryer ) . Customer complaint , washer not starting the wash cycle . I found lid lock and motor fault error codes . I removed the back panel , checked the wire harness . Found all the wire harness connectors to the washer, were disconnected . Connected the wire harness . Performed calibration , ran a quick wash cycle test . All functions checked normal at time of service
Near Fresno, CA 93725
Timothy
Job Details:
07/19/2018
amana refrigerator AFI2539ERM00
Inspected Ice Maker by watching while holding the door switch. Ice makerwas in mid harvest when I started looking but there was no ice in the mold. Watched I’m. Yale twice with no fill. Jumped the Ice Maker valve and heard a pulse then nothing. Now there is no power at the Ice maker. Cycled power to the unit but still no power. Checked for voltage at the board and found none. I feel a couple things are going on here. The valve is bad and it has effected the I’m and the board. The door switch is not being closed completely. Unit needs a new IM, IM valve,board and a spacer.; ordrng 1 W10882923 (icemaker) and 1 W11035752 (CNTRL-ELEC) and 1 WPW10221048 (spacer) and 1 WPW10312696 (water inlet valve) Installed parts. Tested unit. Unit operating normally.
Near Selma, CA 93662
Albert P.
Job Details:
07/19/2018
frigidaire refrigerator LGHX2636TF0
Inspected unit and found it warm inside despite the cooling fans running. Checked unit compartment and found the compressor is cold. Found 120vac to the compressor inverter but I could not detect and DC power to it. Called FTS put unit into test 38 and followed power from the compressor back to the main board. When pulling the board from the bottom of the unit the compressor started. Tested Dc power and found it correct. Found the connection lifted at these two wires . Connection was loose unit now cooling. No leaks noted.
Near Clovis, CA 93619
Ethan Shrum
Job Details:
07/19/2018
whirlpool refrigerator WRS571CIHZ01
Upon arriving to the customers home customer stated unit was not making ice prior company came out And replaced water valve, when I pulled customers unit I found the stores water damage on customers wall from previous company. I took pictures also found the valve was not properly installed. receded lines tested unit has no leaks job is complete
Near Fresno, CA 93720
Chris
Job Details:
07/19/2018
Instructed customer on proper use and maintenance of their dishwasher. Also showed them how to Pull filter out to clean when necessary. Also went over the use of rinse aid and how important it is to use how it helps in the drying process. While I was there I enter dishwasher and diagnostics ran it through a cycle make sure all spray arms and pump motor and also drain pump are functioning properly. Everything checked out good dishwasher is functioning like it should.Job complete
Near Fresno, CA 93720
Chris
Job Details:
07/19/2018
whirlpool refrigerator WRF767SDEM01
Explained To customer all the different functions of their new refrigerator also how to change water filter set temperature settings etc. Notice refrigerator was not sitting level adjusted the legs and one of the handles was loose so I tightened that. Refrigerator is cooling and functioning just like it should. Job complete
Near Fresno, CA 93720
Chris
Job Details:
07/19/2018
whirlpool microwave WMH53520CS7
Instructed customer on all different functions of microwave also explained to her about the auto sense Technology with the exhaust fan. One of the lightbulbs was flickering a little bit I just need to be tightened up besides that everything is working fine and customer feels more confident using microwave.Job complete; Job Cmpltd
Near Fresno, CA 93720
Albert P.
Job Details:
07/19/2018
whirlpool range WFG55050HZO, Instructed customer on functions and proper use and maintenance of her new range oven. Also made adjustments to top burners. Everything is functioning properly.
Near Fresno, CA 93720
Chris
Job Details:
07/19/2018
whirlpool dryer WED4815EW1, Customers issue is dryer would not turn on. I first checked to make sure I have proper voltage at outlet for dryer which I did not. Only getting 120 V and 30v on the other leg.Went out to electrical panel tried resetting breaker still receiving the same voltage. Informed customer they either need the breaker replaced or the outlet for the dryer.Informed customer to have a licensed electrician come out and do repair.
Near Fresno, CA 93720
Albert P.
Job Details:
07/19/2018
whirlpool dryer MEDX655DW1, Customer already had issue fixed and dryer dryer was out of warrantyI didn’t even take a look at it customer said they meant to cancel.
Near Fresno, CA 93730
Chris
Job Details:
07/19/2018
kitchenaid refrigerator KFIS29PBMS03
Customers issue is that loud noise is coming from refrigerator. On arrival in after looking at refrigerator I found the noises coming from the freezer compartment. The fan has come loose in the blades are hitting The fan shroud causing a loud noise.Ordering parts And will return when parts come in.; ordrng 1 67006338 (clip- fan) and 1 67006339 (grommet- f) and 1 W10871842 (grille) and 1 WP67006337 (blade- fan) and 1 WPW10363507 (shroud) and 1 WPW10514110 (motor evaporator), On return visit had to replace defective fan in freezer compartment. Also had to deice coil and also replace broken fan shroud. Made electrical connections were secure and tight ,reinstalled back panel and all drawers. Refrigerator is now functioning properly. Job completeCollected $50 for labor parts were covered; Cllctd $50.00 CC Ref # 1173573012,
Near Fresno, CA 93722
Albert P.
Job Details:
07/19/2018
whirlpool refrigerator WRS325FDAM04, Customers issue was icemaker was not making ice. After opening freezer door and check out icemaker I noticed bail arm Installed improperly causing ice maker not to make ice. Corrected issue. Then ran a test on ice maker everything checks out good.
Near Madera, CA 93636
Douglas
Job Details:
07/19/2018
wjirlpool washer WTW8900BC0, Found unit was not draining properly drain pump impeller is clear removed and replaced pump unit is now working properly; used 1 WPW10409079 (DRAIN PUMP)
Near Merced, CA 95348
Albert P.
Job Details:
07/19/2018
whirlpool washer WTW5000DW1, Drain pump hot to the touch will not operate removed drain pump and installed new drain pump W10876600 unit is now working properly
Near Merced, CA 95340
Douglas
Job Details:
07/19/2018
whirlpool washer MVWC416FW0, Called tech line Sr 7722468368 walked through a few steps loaded the machine put unit in to spin with wet towels. Found drain line was thumping the back of unit adjust the drain line away from unit no more noise unit working properly;
Near Merced, CA 95340
Douglas
Job Details:
07/19/2018
maytag refrigerator MFI2570FEZ02, Found freezer door handle to be loose had to tighten all screws including ones holding handle two door, unit is closing properly.
Near Merced, CA 95341
Douglas
Job Details:
07/19/2018
maytag washer MVWC425BW0, Unit not working, tried to spin tub, tub is draining. bearings are bad need to order gear case; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase) and 1 WPW10006355 (actuator) removed and replaced all parts tested ran calibration unit now works properly
Near Turlock, CA 95380
Albert P.
Job Details:
07/19/2018
maytag washer MVWX500XW0, Found gearcase to be grinding. Hub is snapped and cam is stripped. Wash plate won’t come off so it will have to be broken off to repair. Valves aren’t opening all the way as well. Removed and replaced all parts W11035747 (Gearcase) W10721967 (CAM) WPW10553968 (WASHPLATE) W10528947 (HUB) tested unit unit is not working properly.
Near Turlock, CA 95382
James R.
Job Details:
07/19/2018
kitchenaid refrigerator Unit will occasionally completely shut off and shut down and stop calling. No lights no buttons nothing will work. Found fourth drawer control to be bad causing unit to go haywire. replaced WPW10677119 (CNTRL-ELEC)
Near Turlock, CA 95382
James R.
Job Details:
07/19/2018
whirlpool refrigerator WRS321SDHZ00, Customer bought the floor model. So did not come with use and care guide. The units water filter replacement light was on and that was the light that the customer was seen. Explain to customer how to use unit. Customer instruct.
Near Turlock, CA 95380
James R.
Job Details:
07/19/2018
MAYTAG DRYER MEDC215EW, Found neutral on motor to be shorted. Unit needs motor. ordrng 1 279827 (motor dryer), Stripped blower wheel and process of repair need to order wheel; ordrng 1 WP694089 (wheel) R&R all parts tested unit unit working properly.
Near Merced, CA 95341
James R.
Job Details:
07/19/2018
MAYTAG WASHER MVWX655DW1, Sr 7722467486Call tech line tech line says unit is working as designed and that there’s nothing wrong with the unit it is customer instruct.
Near Le Grand, CA 95333
James R.
Job Details:
07/19/2018
ADMIRAL WASHER ATW4676BQ0, This is the 3rd time the unit has had an off balance and over suds code as the only codes. Myself and previous tech have explained that the need to cut back on the amount of soap they use and that they may need to pause the unit to readjust the load. If the call back a service charge will need to be collect over the phone before we come out
Near Manteca, CA 95337
William
Job Details:
07/19/2018
WHIRLPOOL REFRIGERATOR WRT318FZDW02, Found unit freezing in FF area, dripping water in ice maker, checked cold control found R level cold control, ordered cold control & water valve for unit, ordered cold control. Ordrng 1 W10884375 (contrl-box) and 1 WPW10279909 (valve-inlt) Replaced water valve & cold control, cycled IM, tested ok.
Near Oakdale, CA 95361
Albert P.
Job Details:
07/19/2018
KITCHENAID REFRIGERATOR KRMF606ESS01, LEFT DOOR DAMAGED AT UPPER HINGE & FACE OF OUTER DOOR SKIN PUSHED INWARD. Replaced left fresh food door W10815693 (DOR-FIP SS) and mullion rail W11122876 (Rail Mulln) reinstalled all the Dispenser hardware, tested OK.
Near Manteca, CA 95336
William
Job Details:
07/19/2018
whirlpool refrigerator WRX988SIBH00, Ran ice maker harvest test, failed harvest test, ordered Ice Maker for unit. Checked connections , Customer running FF area at 34 degrees.; ordrng 1 WPW10764668 (ice maker) Replaced ice maker, ran IM fan, harvest, fill tests, tested ok
Near Patterson, CA 95363
Cruz
Job Details:
07/19/2018
whirlpool washer MHW6000XW1, Unit is not completing cycles, unit will get stuck on one cycle not advancing, checked for codes found none, customer stated that soap in dispenser doesn’t dispense ordering parts. ordrng 1 W10427972 (cntrl-elec) and 1 WPW10289387 (valve)
Installed new parts ( cntrl elec, valve) into unit. I then put unit into a diagnostic test mode it completed wash drain spin lock and unlocked, checked for codes found none as well no leaks
Near Patterson, CA 95363
Cruz
Job Details:
07/19/2018
whirlpool refrigerator WRF555SDFZ05, complaint is that veggies are getting frozen inside refrigerator compartment and that freezer compartment is iced up, customer stated that they had to throw away food, veggies. Ordering parts 2 thermistors, motor evap. ordrng 2 W10316760 (thermistor)s and 1 WPW10276647 (motor-evap) Installed new parts into unit. I then inspected the following compressor, lights, cooling temps, doors, leveling, ice and water dispenser gaskets fans are all working fine, customer ok repair
Near Patterson, CA 95363
Cruz
Job Details:
07/19/2018
roper washer RTW4516FW1, complaint is that unit is not completing any cycles. I then installed new part (cntrl elec) W11124712, into unit, calibrated and put unit into a diagnostic test mode it completed wash drain spin lock and unlocked, checked for codes found none as well no leaks, customer ok repair
Near Waterford, CA 95386
Cruz
Job Details:
07/19/2018
whirlpool washer WTW7500GW0, complaint is that unit does not give enough water. I then checked for codes found none, put unit into a diagnostic test mode it completed wash drain spin, instructed customer on each cycles and what they do, what soaps to use, how to load wash basket, customer said ok.
Near Manteca, CA 95337
William
Job Details:
07/19/2018
MAYTAG WASHER MVWB765FW1, Checked voltage to unit, voltage checks good, water valve was weak, removed and replaced VALVE. Checked for error codes, proper level, Ran diagnostics, found no problem , codes & levelness, Imstructed customer on washer cycles with pre selected settings. Showed customer pictures of prior service call. used 1 W11165546 (VALVE)
Near Salida, CA 95368
William
Job Details:
07/19/2018
whirlpool dryer WED49STBW1. Unit not drying effectively. Tested dryer air flow, found good air flow at back of unit, Instructed customer on dryer vent service in home. All dryer functions tested ok.
Near Oakhurst, CA 93644
James R.
Job Details:
07/19/2018
Customer called in about a Maytag Refrigerator's (MFT2574DEM00) icemaker that was not making ice. Technician found icemaker had e2 error code. Tech tried to cycle icemaker but it did not cycle. Also covers for receiver and emitter were broken by previous company. Unit needs covers and icemaker. Ordering; 1 W10258502 (cover) and 1 W10258510 (cover) and 1 WPW10764668 (ice maker),
Near Delhi, CA 95315
James R.
Job Details:
07/19/2018
Near Highland, CA 92346
Daniel Lopez
Job Details:
07/18/2018
WRF767SDEM01 WHIRLPOOL REFRIGERATOR- Customer complaint door dinged replaced door, after door replaced light had delay. unplugged refrigerator to diagnose removed and reinstalled connectors, lights began working normally. all functions ok.
Near Loma Linda, CA 92354
Daniel Lopez
Job Details:
07/18/2018
WRF993FIFM00 WHIRLPOOL REFRIGERATOR Customer complaint refrigerator is not cooling and freezer ice maker not shutting down when bin is full. found evap frosted over , small tear in door gasket and ice maker bail arm damaged. per tech line verified thermistor in correct position, verified suction line in correct position and mastic attached properly. tested and confirmed 3 way valve operation properly, verified evap cover sealing properly. replaced gasket due to tear and ice maker due to overfilling and as per Tech support call completed.
Near Fontana, CA 92336
Daniel Lopez
Job Details:
07/18/2018
WGD4815EW2 WHIRLPOOL DRYER- Customer complaint drier is not heating , found disconnected wire at heat sensor , not allowing igniter to turn on installed and secured wire tested checks ok.
Near Ontario, CA 91764
Mitch
Job Details:
07/18/2018
Found unit not going into defrost and evaporator frozen over. Found communication issue between thermistor and main control. Ordering control, thermistor and harness
Near Rialto, CA 92376
Tyler
Job Details:
07/18/2018
WRF736SDAM14 WHIRLPOOL REFRIGERATOR- Customer complaint is ice maker is not working, Cycle tested ice maker and failed test. Removed and replaced W11188383 ice maker tested all works good at this time.
Near Rancho Cucamonga, CA 91737
Tyler
Job Details:
07/18/2018
KUCK03ITBL0 KITCHENAID COMPACTOR- Customer complaint is drawer will not close all the way. Found debris in the tracks causing the door to not close all the way. Fixed and tested all works good at this time.
Near Azusa, CA 91702
Tyler
Job Details:
07/18/2018
WRX986SIHZ00 WHIRLPOOL REFRIGERATOR- Customer complaint is ice maker made one batch of ice then stopped. Cycle tested ice maker found error code E2. Removed and replaced W11188383 ice maker tested all works good at this time.
Near San Dimas, CA 91773
Mitch
Job Details:
07/18/2018
KSGG700ESS1 KITCHENAID RANGE- Customer complaint is unit is cooking uneven, customer doesn’t know how to self clean. Instructed customer on how to self clean unit, customer will start using the connect bake function to help with more even heating. Found broil igniter is not arcing correct. Fixed and tested all works good at this time.
Near Pomona, CA 91766
Tyler
Job Details:
07/18/2018
WRS325FDAM02 WHIRLPOOL REFRIGERATOR- Customer complaint is light is no working in the unit. Removed and replaced 2 Wpw10515057 LED lights. Tested unit all components works good at this time.
Near Ontario, CA 91762
Mitch
Job Details:
07/18/2018
WRT314TFDB00 WHIRLPOOL REFRIGERATOR- Customer complaint of no cool in both compartments. Found sealed system has leak and or restriction. Quoted for sealed system repair customer declined due to repair cost more than unit.
Near Rancho Cucamonga, CA 91730
Tyler
Job Details:
07/18/2018
WGD5790SQ0 WHIRLPOOL DRYER- Customer complaint is unit shuts off on its own and timer is not advancing. Removed and replaced WP8299766 timer. Tested all works good at this time.
Near Duarte, CA 91010
Stephen
Job Details:
07/18/2018
WTW5000DW0 WHIRLPOOL WASHER- Unable to put into diagnostics. No LEDs except internal LED. Disconnected loads from control- still won’ t work. Needs main control. Replaced W10634026 main control. Ran diagnostics. No error codes. Ran calibration, auto test cycle. Not draining. Needs drain motor.( drain motor overheating ) Replaced WPW10581874 drain pump, cleaned drain baffle( from bottom ). Ran diagnostics- ok. Ran calibration, auto test cycle- passed. Unit fills, agitates, drains, rinses,& spins properly.
Near El Monte, CA 91732
Stephen
Job Details:
07/18/2018
WFG515S0ES1 WHIRLPOOL RANGE- Found left front burner not lighting properly, unit is needing left front burner head. Removed and replaced WPW10515455 left front burner head. Unit Tested ok Burners are igniting properly.
Near Avocado Heights, CA 91746
Stephen
Job Details:
07/18/2018
ACC6340KFB00 AMANA COOKTOP- Found ground wire, wiring harness burnt, indicator lens broken. No electrical failure found( terminal blocks, surface elements are ok. Needs lens( safety feature ), main harness, ground wire. Replaced indicator lens, cooktop and main harnesses. Repaired ground wire Cooktop is working properly. Parts installed 7730P012-60 (indicator lens) W10845395 (harns-wire) W10845396 (harns-wire)
Near Los Angeles, CA 90049
Mitch
Job Details:
07/18/2018
KSSS48QKW02 KITCHEN AID REFRIGERATOR- Found ice maker get stuck on harvest, mold heater not working, found low resistance in heater only approximately 9 ohms(72 ohms normal) removed and installed new 4317943 ice maker. Test for water fill ok.
Near Los Angeles, CA 91403
Isidore
Job Details:
07/18/2018
JDB9800CWS1 JENN-AIR DISHWASHER- Found no faults test heater ok approximately 7 amp draw from heater ok. Customer instruct rinse aid use and location, customer did not have an owners manual not supplied, now has a downloaded version. Recommend cycle selection running hot water before use, phone support already explained. I put some rinse agent in dishwasher with hot water and demonstrated rinse aid function rinse agent not used before coming. customer to use dishwasher to verify drying results on their own. No problems found at this time.
Near Victorville, CA 92394
Cesar
Job Details:
07/18/2018
WOS51EC0AS04 WHIRLPOOL OVEN- Failed thermal fuse, cutting off power to unit. Removed and replaced WPW10545255 (FUSE-THRML) unit tested good.
Near Victorville, CA 92395
Cesar
Job Details:
07/18/2018
MSD2456GEB WHIRLPOOL REFRIGERATOR- Complaint no cool, found unit not running defrost cycle tested circuit to heater, found open defrost bimetal. Bimetal failed because water got in it and then froze splitting and damaging bimetal. Replaced WPW10225581 bimetal and cleared ice from evap unit tested good.
Near Hesperia, CA 92345
Cesar
Job Details:
07/18/2018
MGDB765FW0 DRYER- Customer instruct on touch panel they are pressing to hard and unit does not recognize touch instruct customer to not press hard to simply touch selections unit tested good
Near Hesperia, CA 92345
Cesar
Job Details:
07/18/2018
WRX735SDBM00 REFRIGERATOR- Found failed ice maker, not sending power to water valve to fill with water. Replaced W10882923 (Icemaker) unit tested good.
Near Hesperia, CA 92345
Mitch
Job Details:
07/18/2018
WRX735SDBM00 WHIRLPOOL REFRIGERATOR Found failed ice maker not sending power to water valve to fill with water. Replaced W10882923 ice maker unit tested good.
Near Hesperia, CA 92345
Cesar
Job Details:
07/18/2018
WTW6600SB1 WHIRLPOOL WASHER- Complaint unit found balance in almost every load, tested unit found worn suspension replaced and unit tested good. W10820048 (SUSPENSION) W10435302 (BEARING)
Near Oakdale, CA 95361
Cruz
Job Details:
07/18/2018
AFD2535DEB WHIRLPOOL REFRIGERATOR Unit is not cooling inside both refrigerator and freezer compartments, I then removed back freezer panel and found no frost pattern, pulled unit out and removed back panel and found compressor to be running, cold, rail gear is stripped and won't track right, ordrng 1 12002500 (gear), WPB2150504 (drier) Installed new parts (drier, gear) into unit. Charged system with 134a, found no leaks, freezer compartment is getting cold, unit is working as designed.
Near Sierra Madre, CA 91024
Albert P.
Job Details:
07/18/2018
WTW6700TW1 whirlpool washer, Checked unit in diagnostics retrieved error codes. Ul/ol. Proceeded to do a drain and spin cycle within 3 mins unit flashed code ul, checked suspension rods and bearing they seem ok, tub floats and moves freely. Remove rotor to inspect stator found multiple cracks on stator motor. Informed and provided estimate, he declined repair due age,cost, and the reviews of the machine he saw online. I informed that if he changes his mind we can repair it by Monday. If custimer calls in I’d need a stator and Rps sensor for unit
Near Pasadena, CA 91103
Francisco
Job Details:
07/18/2018
Removed and replaced parts listed, asked cx to monitor unit for proper temp. Cx also kept asking me about the lemon law and if it applied to her refrigerator. Informed her I am not a lawyer and cannot provide legal advice. I did this politely. And informed her I was there to service the unit and do the best I can to help her out. Documented service with Wpl tech line Mark.Sr#7722458379
Near Oxnard, CA 93030
Aaron
Job Details:
07/18/2018
MVWC565FW1 maytag washer cold water valve was not working , tested , replaced the water valve operations normal after repair found customer was using way too much soap advised to use way less operating normal now
Near Moorpark, CA 93021
Aaron
Job Details:
07/18/2018
whirlpool refrigerator WRS571CIDM01 Unit touch control panel was dead nothing working pulled u I board tested pins and power none there pulled kick plate checked the connectors the yellow connector was backed out reinstalled all the connectors tested ops normal now customer said the manufacturer concession the parts and labor called office to variety they verified concession collected trip charge 115.00 paid card operating normal now
Near Simi Valley, CA 93063
Aaron
Job Details:
07/18/2018
This unit is a microwave and oven combo light bulb is out in the microwave to replace unit has to be pulled out and the top potion of the microwave board asm removed and replace a halogen bulb not customer accessible also microwave door springs are busted ordered parts needs extra authorization to repair ; rqstng P&A on 1 WP4452395 (spring LEFT) and 1 WP4452396 (spring RT) and 1 WPW10440740 (lmp-basles) and 1 WPW10490593 (housng-lmp)
Near Simi Valley, CA 93065
Aaron
Job Details:
07/18/2018
Unit is no longer defrosting has a bad Defrost harness 33.93, defrost board 185.94 unit is no longer defrosting parts needed to correct the cooling issue est to repair total 441.36 , trip charge 115.00 labor 90.00 parts 219.87 tax 16.49 totaling 441.36 mrs declined to repair at this time
Near Bakersfield, CA 93304
Albert P.
Job Details:
07/18/2018
WHIRLPOOL DRYER NOT HEATING GOUND UNIT VENT WAS BLOCKED BY LINT, CUSTOMER INSTRUCT ON USAGE OF DRYER
Near Malibu, CA 90265
Jesus
Job Details:
07/18/2018
IUD8555DX3 IKEA DISHWASHER Customer states that unit is not starting. Checked unit and ran diagnostics found error code. Diagnostics passed. Instruct customer on soap usage and maintenance on unit. Unit is working as design.5-1. Door stuck open
Near Malibu, CA 90265
Albert P.
Job Details:
07/18/2018
Near Malibu, CA 90265
Albert P.
Job Details:
07/18/2018
KITCHENAID REFRIGERATOR KBSN608ESS00 Customer states that unit is not cooling. Checked unit and found the return vent iced up again. Seal liner and assure gasket are properly sealing again. Techline document. Door sealing Seal liner
Near Malibu, CA 90265
Jesus
Job Details:
07/18/2018
Customer states that unit is not cooling. Checked unit and found the evaporator iced up. Steamer was not working. Defrosted as much ice as possible. Removed control board and installed new W11191182 (CONTROL BOX). Customer also doesn’t have unit grounded properly. Advice to use a 3 prong extension. Customer is going to defrost unit.
Near Malibu, CA 90265
Jesus
Job Details:
07/18/2018
MAYTAG DRYER MGDX700XL1 Customer states that unit is making a noise. Checked unit and found a bad idler wheel also found vibration on exhaust when motor is on. Gave customer quote and approve service. Removed top panel and from panel. Removed drum and vacuum out unit. Installed new 4392067 (DRYER REPAIR KIT)and assembled unit. Unit is working as design.
Near Oxnard, CA 93030
Jesus
Job Details:
07/18/2018
WHIRLPOOL REFRIGERATOR WRF535SMB00 Customer states that unit is freezing the freezer. Checked unit and found the left bottom gasket not sealing creating frost in unit. Heated the gasket and confirmed to unit. Also sealed the liner on both compartments. Unit is working as design
Near Oxnard, CA 93030
Jesus
Job Details:
07/18/2018
WRF535SMBM00 WHIRLPOOL REFRIGERATOR Customer states that unit is stopped cooling completely several times. Checked unit and tested all components. Ordering control board.; ordrng 1 WPW10503278 (refer elect cont brd) stopped cooling completely several times. Checked unit and tested all components. Ordering control board. Unplugged unit and removed control board. Installed new control board and assembled unit. Programmed unit with code on label. Unit is working as design.
Near Oxnard, CA 93036
Jesus
Job Details:
07/18/2018
MICROWAVE WHIRLPOOL GH5184XPS4 Customer states that unit door is broken. Removed screws and I clipped door. Removed broken handle and installed new. Assembled unit and tested. Unit is working as design
Near Camarillo, CA 93010
Hector Zuleta
Job Details:
07/18/2018
JENNAIR RANGE JDS9860AAP Customer complaints of range cook top electrodes not sparking and unable to read the display. Checked unit and found shorted spark module and worn out Clock. Ordered both and reschedule. Service call $115.00, Labor $175.00, Spark module (Part #8215557) $122.93, Clock (WP5760M302-60) $289.85, Tax $33.02. Total:$735.80. Customer will pay now Service call Labor $290.00 and the difference in the next visit Replaced clock (Main computer board) and cook top spark module. First control was defective ( Convection fan motor relay stuck close). Tested ok. Customer paid in full
Near Camarillo, CA 93012
Hector Zuleta
Job Details:
07/18/2018
WHIRLPOOL dishwasher WDF310PAAS5 not draining the water all the way. Set unit in diagnostic and found noisy pump. Checked pump and removed debris.
Near Oxnard, CA 93035
Hector Zuleta
Job Details:
07/18/2018
Released ice maker bucket rail. Tested ok.; Job Cmpltd,
Near Castaic, CA 91384
Albert P.
Job Details:
07/18/2018
MDB4949SDZ0 MAYTAG DISHWASHER unit doesn’t have any power.Tech found wire nut loose on power cord. Tech removed and re secured wire nuts on power cord. Unit now ops as intended. Ran unit through rapid advance and unit fills, heats, rinses and drains. Job complete
Near Los Angeles, CA 91307
Michael
Job Details:
07/18/2018
Cx states unit leaves dishes dirty and extremely wet.Tech found user not using rinse aid. Tech explained why rinse aid is important and filled reservoir with demo bottle supplied.Tech ran normal cycle and unit fills, heats, rinses and drains. Dispenser door is functioning.Airgap is clear, no faults stored in diagnostics and unit is operating as intended with no operational issues.Tech asked cx to demonstrate how they load the unit as lady is very demanding and abrasive towards tech. Tech waited and found cx was improperly loading dish ware. Tech properly loaded unit. Unit works fine. Cx is cranky about her Maytag unit not as good as her 20 year old KitchenAid DW.