Near Ridgecrest, CA 93555
Patrick
Job Details:
12/06/2019
DRYER MAYTAG MEDB835DC
Unit making noise while in ops. Noise coming from one of the rollers. Removed and replaced kit. Tested unit. All ops checked good
Near Acton, CA 93510
Patrick
Job Details:
12/06/2019
REFRIGERATOR WHIRLPOOL KRSC503EBS01
"Removed and replaced compressor and valve. Vacuumed and recharged. Tested unit. All ops checked good ; used 1 CD8404 (), and 1 FREON R134 (5.7 OZ) from stock"
Near Tehachapi, CA 93561
Patrick
Job Details:
12/06/2019
WASHER MAYTAG MVWB765FW3
No error codes and unit started right up. Unit is working as designed.
Near Bakersfield, CA 93306
Patrick
Job Details:
12/06/2019
REFRIGERATOR KITCHENAID KRFC300EBS01
Removed door. Tested unit. All ops cheeked good
Near Tehachapi, CA 93561
Patrick
Job Details:
12/06/2019
DISHWASHER AMANA ADB1400AGW1
dishes aren’t drying. Checked dispnser and rinse aid isn’t dispensing. Needs new dispenser. Removed and replaced dispenser. Tested unit. All ops checked good
Near Burbank, CA 91505
Leon
Job Details:
12/06/2019
DISHWASHER JENN-AIR JDB9000CWS3
Replaced panel control.After running diagnostic check unit working properly as designed.
Near Glendale, CA 91206
Leon
Job Details:
12/06/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
Cx request to show how to replace water filter How to remove ice bucket How to adjust temperature.Explained and showed how to use and operating the unit.After running diagnostic check unit working properly as designed
Near Oakdale, CA 95361
Lance
Job Details:
12/06/2019
REFRIGERATOR WHIRLPOOL WRS311SDHB01
"Fixed-found condenser fan motor bracket loose causing abnormal noise/ vibrations. Adjusted and repaired condenser fan motor and housing. Ran and tested, motor is now running and working as designed. Unit is now fully operational, all checked ok. All ops complete"
Near Los Banos, CA 93635
Kenneth
Job Details:
12/06/2019
REFRIGERATOR AMANA ART308FFDW06
"Found unit not cooling due to compressor. Compressor kicks on runs then shuts down. Replaced start device."
Near Oakdale, CA 95361
Lance
Job Details:
12/06/2019
MICROWAVE JENN-AIR JMC2430DB00
"Fixed- F2e1 error, found touch panel control unresponsive, with error. Replaced panel control, calibrated and tested. Unit is now fully operational. All checked ok, all ops complete"
Near Ripon, CA 95366
Lance
Job Details:
12/06/2019
OVEN JENN-AIR JJW2830DP02
"Fixed-found inner glass broken, replaced inner glass. Removed all broken glass to best of ability with shop vac. Advised any issue please reach out"
Near Delhi, CA 95315
Lance
Job Details:
12/06/2019
WASHER MAYTAG MVWC565FW1
"Fixed-found 122.4v to drain pump motor and not working, not draining. Replaced faulty drain pump motor from (job 280561). Calibration passed, auto test passed, unit is now fully functional, water drain and spin ok.all ops complete; used 1 W10876600 (PUMP-WATER) from stock"
Near Riverside, CA 92509
Kevin
Job Details:
12/06/2019
WASHER MAYTAG MVWC555DW0
"Unit is making loud noise during cycle. I tested unit and found gears slipping in gearcase. Needs gearcase, cam and belt. Removed and replaced gearcase, cam and belt. Tested and calibrated unit. All tests good."
Near Fresno, CA 93720
Jonathan
Job Details:
12/06/2019
WASHER WHIRLPOOL WTW8500DW0
Found unit has white spots needs update kit; ordrng 1 W11111464 (cntrl-elec)
Near Moreno Valley, CA 92555
Kevin
Job Details:
12/06/2019
WASHER WHIRLPOOL WTW8000BW0
Removed and replaced washplate and suspension rods. Tested unit. All tests good.
Near Moreno Valley, CA 92557
Kevin
Job Details:
12/06/2019
DRYER MAYTAG MGDB835DW4
Drum bouncing during cycle. I replaced rollers but drum still bouncing heavily. Failed drum. Removed and replaced drum. Tested unit. All tests good.
Near Moreno Valley, CA 92553
Kevin
Job Details:
12/06/2019
DRYER WHIRLPOOL WGD75HEFW0
Unit not heating. I tested not and found open thermal cut off causing no ignitor glow. Removed and replaced thermal cut off. Tested unit. All tests good.
Near Merced, CA 95348
Kenneth
Job Details:
12/06/2019
DISHWASHER FRIGIDAIRE FGID2466QF6A
"Found unit not draining water. Proper voltage to drain pump. Not draining water. Removed and replaced drain pump and tested unit. Unit is now working properly. ; (created new UIS, deleted prior attachment to UisID 222770)"
Near Moreno Valley, CA 92555
Kevin
Job Details:
12/06/2019
MICROWAVE WHIRLPOOL WMH31017AB2
Unit is running turn table even when door is open. Found failed door switches getting stuck in door closed position. Failed door switches. Removed and replaced door switches and interlocks. Tested unit. All tests good.
Near Merced, CA 95348
Kenneth
Job Details:
12/06/2019
DISHWASHER FRIGIDAIRE FFCD2413UB1A
Installed control and UI and t es ated unit. Unit is now working properly customer approves function at this time.
Near Acton, CA 93510
Jonathan
Job Details:
12/06/2019
OVEN WHIRLPOOL WFG525S0HS1
Found defective hinge. ; ordrng 1 WPW10299224 (hinge-door)
Near Dinuba, CA 93618
Jonathan
Job Details:
12/06/2019
RANGE FRIGIDAIRE FFGH3054USA
No power to display needs tco ; ordrng 1 318578506 (thermostat)
Near Atwater, CA 95301
Kenneth
Job Details:
12/06/2019
COOKTOP WHIRLPOOL WEE745H0FS2
Dropped off knob to customer
Near Livingston, CA 95334
Kenneth
Job Details:
12/06/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00
Installed hinge and washer. Sealed cabinet to liner. Tested unit. Unit is now working properly. Customer approves function at this time.
Near Palmdale, CA 93550
Jonathan
Job Details:
12/06/2019
REFRIGERATOR FRIGIDAIRE FFHT2032TP
Found defective defrost thermostat
Near Stevinson, CA 95374
Kenneth
Job Details:
12/06/2019
WASHER WHIRLPOOL WTW8500DC0
Near Newman, CA 95360
Kenneth
Job Details:
12/06/2019
WASHER WHIRLPOOL WTW5000DW1
"Found unit not draining due to bad drain pump. Propeller broken off shaft. Replaced drain pump and tested unit. Unit is now working properly. Customer approves function at this time. ; (created new UIS, deleted prior attachment to UisID 222912)"
Near Newman, CA 95360
Kenneth
Job Details:
12/06/2019
WASHER MAYTAG MVWX655DW1
"Found unit not draining due to bad drain pump. Propeller broken off shaft. Replaced drain pump and tested unit. Unit is now working properly. Customer approves function at this time"
Near Merced, CA 95340
Kenneth
Job Details:
12/06/2019
DISHWASHER FRIGIDAIRE FGID2466QF6A
Installed rollers and track. Tested unit. Unit is now working properly. Customer approves.
Near Fresno, CA 93706
Jonathan
Job Details:
12/06/2019
DISHWASHER WHIRLPOOL MDBH979SAB0
Found that customer installed water softener has sud coming out of front talk to her about soaps and how to clean unit
Near Glendale, CA 91206
John
Job Details:
12/06/2019
REFRIGERATOR KITCHENAID KRFF507ESS01
"replaced the evaporator fan motor assembly with wiring harness and sensors, and the mounting support. The evaporator in the refrigerator was packed in ice, and broke the damper door for the drawers. Ordering more parts; ordrng 1 WPW10248595 (control)"
Near Fresno, CA 93728
Jonathan
Job Details:
12/06/2019
WASHER WHIRLPOOL MTW5740TQ0
Found latch
Near Fresno, CA 93706
Jonathan
Job Details:
12/06/2019
WASHER WHIRLPOOL WTW4816FW2
Found shifter bad replaced tested working to specifications
Near Fresno, CA 93720
Jonathan
Job Details:
12/06/2019
DISHWASHER KITCHENAID KDPE234GPS0
Found light on display blinding replaced tested working to specifications
Near Sanger, CA 93657
Jonathan
Job Details:
12/06/2019
WASHER ELECTROLUX EIFLS60Lt1
Installed inner and outer and spin basket
Near Oxnard, CA 93033
Joe
Job Details:
12/06/2019
WASHER WHIRLPOOL WTW4950HW0
Units gear case is leaking water causing it to rust and make noise. The gear case and cam have been leaked all over. Ordering parts.; ordrng 1 W10721967 (CAM) and 1 W11035747 (GEAR CASE) and 1 W11239857 (BELT) and 1 WPW10215115 (WASHPLATE)
Near Reedley, CA 93654
Jonathan
Job Details:
12/06/2019
DISHWASHER WHIRLPOOL WDF730PAYB3
Found drain line bad replaced tested working to specifications
Near Sanger, CA 93657
Jonathan
Job Details:
12/06/2019
WASHER MAYTAG MVWX655DW1
Found unit not responding
Near Lancaster, CA 93536
Jonathan
Job Details:
12/06/2019
REFRIGERATOR WHIRLPOOL WRF757SDHV00
Found loose connection to display. Fixed connection. Tested unit and is working properly
Near Thousand Oaks, CA 91360
Joe
Job Details:
12/06/2019
RESIDENTIAL REFR GE GZS22DSJEFSS
Unit needs board and heater because the heater is burnt up and the board is having issues powering heater.
Near Lancaster, CA 93536
Jonathan
Job Details:
12/06/2019
FREEZER WHIRLPOOL WZF34X18DW03
Found defective hinge. Fixed defective hinge. Tested unit and is working properly
Near Pinon Hills, CA 92372
Jonathan
Job Details:
12/06/2019
WASHER GE GTW330ASKWW
Replaced defective drive belt. Tested unit and is working properly.
Near Lancaster, CA 93536
Jonathan
Job Details:
12/06/2019
WASHER MAYTAG MVWB865GW0
"The machine was not installed property ,it was twisted and the door was not closing properly. Re aligned and leveled the feet, the Dishwasher tested no leaks on the left-hand side."
Near Bakersfield, CA 93308
Jim
Job Details:
12/06/2019
DISHWASHER BOSCH SHP865WD5N/11
Leak in drain hose; ordrng 1 00744881 (DRAIN HOSE) and 1 11030046 (DRAIN HOSE)
Near Los Angeles, CA 90039
John
Job Details:
12/06/2019
WASHER WHIRLPOOL WFW75HEFW0
"F5 E2, code. Replaced a failed latch for the door, reset the codes. The washer tested good. No problem found upon testing good upon"
Near Bakersfield, CA 93301
Jim
Job Details:
12/06/2019
RANGE WHIRLPOOL WFE505W0HZ1
Control board not reengaging sensor wires burnt and crack in glass; ordrng 1 W11175876 (cooktop) and 1 W11314391 (cntrl-elec) and 1 WPW10181986 (sensor)
Near Los Angeles, CA 91604
John
Job Details:
12/06/2019
DISHWASHER KITCHENAID KUDS30FXWH5
"The machine was not installed property ,it was twisted and the door was not closing properly. Re aligned and leveled the feet, the Dishwasher tested no leaks on the left-hand side."
Near Los Angeles, CA 90046
John
Job Details:
12/06/2019
DRYER WHIRLPOOL LDG8624AAE
"Replaced a failed blower wheel, it was stripped out on the shaft of the motor. The dryer tested good after repair."
Near Burbank, CA 91506
John
Job Details:
12/06/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
"Replaced a failed compressor, pre-cooler, and the filter dryer. I did not receive the evaporator. Vacuum the system out, re-charged it with 134A Freon. The refrigerator test seem good.This item appears to be pre-paid a month ago."
Near Los Angeles, CA 90027
John
Job Details:
12/06/2019
DISHWASHER WHIRLPOOL KDTE334GPS0
"Replaced the left and right door hinge, and the door catch. The washer tested good. The door just wasn’t closing properly upon arrival, the washer is testing at this point the customer will be washing dishes now."
Near Oxnard, CA 93033
Joe
Job Details:
12/06/2019
REFRIGERATOR WHIRLPOOL WRF555SDHVO2
Fan was not running because control was not providing power to fan. After replacing control fan came on and unit began to function as designed.
Near , CA 91361
Joe
Job Details:
12/06/2019
WASHER WHIRLPOOL WFW9400SW01
Units drain was clogged causing water to not be able to drain out of machine. After removing sock in drain pump unit began to function as designed.
Near Thousand Oaks, CA 91360
Joe
Job Details:
12/06/2019
WASHER MAYTAG MHW6630HW0
Water valve is leaking customer wants to wait on repair to see if they can get it replaced.
Near Calabasas, CA 91302
Joe
Job Details:
12/06/2019
DISHWASHER KITCHENAID KDTM354DSS5
Unit will not drain. On inspection found unit would not drain due to the drain pump was clogged. After clearing drain pump unit began to function as designed.
Near Malibu, CA 90265
Joe
Job Details:
12/06/2019
WASHER WHIRLPOOL WFW6620HW0
Customer not home
Near Thousand Oaks, CA 91360
Joe
Job Details:
12/06/2019
DRYER MAYTAG MGD5630HW0
Unit will not heat. On inspection found unit would not heat due to coils being bad. After replacing coils unit began to function as designed.
Near Bakersfield, CA 93308
Jim
Job Details:
12/06/2019
DRIYER SPEEDQUEEN ADGE8RGS113TW01
Replaced drum. Unit tested ok
Near Bakersfield, CA 93312
Jim
Job Details:
12/06/2019
DISHWASHER WHIRLPOOL KDTM404ESS3
Replaced board and console. Unit tested ok
Near Bakersfield, CA 93314
Jim
Job Details:
12/06/2019
DRYER MAYTAG MGD8200FC0
Replaced belt tensioner and drum supports. Unit tested ok
Near Bakersfield, CA 93314
Jim
Job Details:
12/06/2019
DRYER KENMORE 110.7773279
Unit started to heat upon arrival. Customer stated that it stopped drying after the vent was cleaned. I do not see any lint on the roof or heat from the vent
Near Bakersfield, CA 93314
Jim
Job Details:
12/06/2019
DISHWASHER BOSCH SHX98M09UC/70
Replaced board. Unit tested ok
Near Bakersfield, CA 93313
Jim
Job Details:
12/06/2019
WASHER WHIRLPOOL WFW92HEFC0
F8E1. F3E1. F6E3. F8E0 all fault codes are related to water flow. Found the hot water turned off. Cleared all codes. Ran unit for ten minutes and it tested ok
Near Bakersfield, CA 93312
Jim
Job Details:
12/06/2019
DISHWASHER GE GDT580SSF0SS
Replaced float switch. Unit tested ok
Near Bakersfield, CA 93313
Jim
Job Details:
12/06/2019
WASHER MAYTAG MVWB765FW1
F3E1. F9E1. F2E1. Fault codes are water level related. Found no issue with the fill hose or air dome. Replaced board. Unit tested ok
Near Los Angeles, CA 90272
Isidore
Job Details:
12/06/2019
WASHER WHIRLPOOL WFW6620HC0
"Bruce SR 7726570825No fault codes , test washer found door latch W11316250 open , part ordered; rqstng P&A on 1 W11316250 (latch)"
Near Bakersfield, CA 93314
Jim
Job Details:
12/06/2019
REFRIGERATOR VIKING VUAR140
Bad cold control customer to call if he wants repaired
Near Fresno, CA 93711
Irvin
Job Details:
12/06/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01
"Cx says the unit is nit freezing completely. Some warmish spot in the frezer section. Removed rear panel checking frost pattern. Rear half of coils have a frost pattern, the front is developing. Air flow is proper. The control needs to be replaced. ; ordrng 1 W10869714 (contrl-box)"
Near Santa Maria, CA 93455
James
Job Details:
12/06/2019
DISHWASHER WHIRLPOOL KUDE70FXSS5
Replaced door seal. Replaced control panel and tested unit. Controls now lighting and functioning as intended.
Near Lompoc, CA 93436
James
Job Details:
12/06/2019
WASHER MAYTAG MVWX655DW1
Replaced housing and tested unit. Unit now filling as intended and operating as intended.
Near Nipomo, CA 93444
James
Job Details:
12/06/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB04
Replaced fan and motor in freezer. Unfit now running quietly as intended.
Near Exeter, CA 93221
Erick
Job Details:
12/06/2019
WASHER WHIRLPOOL MVWX655DW0
Cycled through diagnostics and found it with shifter error. Found bad track on with stripped cam causing failure. Both parts will need to be replaced.; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator)
Near Grover Beach, CA 93433
George
Job Details:
12/06/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
Found door warp need to replace ok to order.; ordrng 1 W11104476 (dor-fip)
Near Los Angeles, CA 90049
Isidore
Job Details:
12/06/2019
WASHER WHIRLPOOL WFW75HEFW0
"Customer instruct washer cleaning pages 19-20, test dryer operation ok at this time"
Near Strathmore, CA 93267
Erick
Job Details:
12/06/2019
DISHWASHER KITCHENAID KUDS01FLSS6
Cycled unit unit has bad touch panel and ribbon cable causing poor communication and console not to work. Both parts will need to be replaced; ordrng 1 W10775980 (panel-cntl) and 1 WP8270168 (cntrl-elec)
Near Los Angeles, CA 90049
Isidore
Job Details:
12/06/2019
DRYER WHIRLPOOL WGD92HEFW0
"Found F4E3 needs a vent cleaner and/or contractor to correct venting too long , may need booster. See pages 10-12 venting in installation guide"
Near Malibu, CA 90265
Isidore
Job Details:
12/06/2019
DRYER MAYTAG MGDC300XW3
"Found thermal fuse WP3392519 open , removed old thermal fuse and installed new thermal fuse, test dryer operation ok at this time"
Near Fresno, CA 93722
Irvin
Job Details:
12/06/2019
WASHER MAYTAG MVWX655DW1
Removed power from washer. Replaced hub gearcase and belt and wash plate. Completed assembly calibration passed. All ops normal.
Near Porterville, CA 93257
Erick
Job Details:
12/06/2019
WASHER WHIRLPOOL WTW4816FW
On unit with stripped agitator causing unit to have poor wash. Unit will need new agitator assembly.; ordrng 1 WP3951744 (agitator)
Near Bakersfield, CA 93308
Erick
Job Details:
12/06/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ
Icemaker has E2 era code causing it not to make ice. Also found blades bad and I spin and it will need to be replaced as well. ; ordrng 1 W10886939 (icemaker) and 1 WPW10347093 (ice container)
Near Bakersfield, CA 93313
Erick
Job Details:
12/06/2019
WASHER MAYTAG MVWB835DW0
Found unit with bad gear case causing unit not to function properly. Tub seal is also torn and is leaking down to stater. Unit needs new stater rotor and clutch. Control board not allowing me to go into diagnostics and will also need to be replaced. Unit has lots of parts needed do not recommend to repair.; ordrng 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 1 W11100602 (cntrl-elec)
Near Firebaugh, CA 93622
Irvin
Job Details:
12/06/2019
DRYER GE GTD42EASJ1WW
Removed power. Disassembled the unit. Replaced components. Assembled the unit test passed. All ops normal.
Near Fresno, CA 93722
Irvin
Job Details:
12/06/2019
WASHER WHIRLPOOL WFW5620HW0
"F0/E5-off balance Talking to cx found they were washing smaller loads not sensed by the unit on loading and features, some info Cx did not have. The unit is operating properly. All ops normal."
Near Mendota, CA 93640
Irvin
Job Details:
12/06/2019
DRYER WHIRLPOOL WED4815EW1
"Removed power from dryer. Installed dryer repair kit. Assembled the unit, ran cycle. All ops normal."
Near Fresno, CA 93711
Irvin
Job Details:
12/06/2019
RANGE WHIRLPOOL WEE750H0HW1
"Cx says the oven. Is not operating. Issue confirmed. Found the unit was in store demo mode, never released. Removed the demo mode. No errors all f7 toons are operational"
Near Fresno, CA 93711
Irvin
Job Details:
12/06/2019
WASHER MAYTAG MHW3000BW0
Removed lower panel. Replaced all shocks. Assembled the unit ran calibration test passed. Unit is operating properly. All ops normal.
Near Tulare, CA 93274
Enrique
Job Details:
12/06/2019
WASH/DRY COMBO FRIGIDAIRE FFLG3911QW1
"I installed motor control board and latch . The washer still not working . I will need UI and push to start switch . ; ordrng 1 137493300 (switch) and 1 5304500456 (board)"
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details:
12/06/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00
Replaced: Evaporator Fan Motor (WP2315539). Tested ok.
Near Nipomo, CA 93444
George
Job Details:
12/06/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00
Installed part tested check out ok complete. No dents or dings cause by tech.
Near Hanford, CA 93230
Enrique
Job Details:
12/06/2019
WASHER WHIRLPOOL WTW5000DW1
"Inspected whirlpool washer . Customer concerns , unit makes grinding noise . Found stripped washplate . ; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate)"
Near Exeter, CA 93221
Erick
Job Details:
12/06/2019
OVEN WHIRLPOOL WFE320M0ES2
Install new parts on unit. Re-tested it and it passed all test. Job complete
Near Porterville, CA 93257
Erick
Job Details:
12/06/2019
DISHWASHER KITCHENAID KDFE104HPS0
"Found shifter not moving to top spray arm causing failure. Ran unit through diagnostics and reprogrammed control,. Tested both top and bottom wash arm and they are both now turning. Unit passed all tests. Job complete"
Near Barstow, CA 92311
Darren
Job Details:
12/06/2019
WASHER AMANA NTW4516FW3
Ordered correct control; ordrng 1 W11170317 (cntrl-elec)
Near Strathmore, CA 93267
Erick
Job Details:
12/06/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00
"Found unit with bad icemaker causing it not to make ice. Install new icemaker. Re-tested ,it cycled and filled . Job complete"
Near Barstow, CA 92311
Darren
Job Details:
12/06/2019
WASHER MAYTAG MVWC565FW1
"Control dead on arrival 120 volts to unit parts in transit.
Near Porterville, CA 93257
Erick
Job Details:
12/06/2019
WASHER WHIRLPOOL MVWC565FW1
Unit in warranty per serial number. Found unit stuck on cycle causing it not to to advanced all cycled and recalibrated unit. Retested via diagnostics tests. Does and it passed all tests with no faults. Job complete
Near Bakersfield, CA 93308
Erick
Job Details:
12/06/2019
REFRIGERATOR WHIRLPOOL GSC25C4EYY02
Find icemaker jam causing unit not to make ice. Cleared all ice defrosted water tube and realign sensor. Re-tested it and unit cycled with no errors. Job complete
Near Bakersfield, CA 93306
Dane
Job Details:
12/06/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
Upon arrival the unit was not making ice. The ice box fan was not running in real life and was also not running in test 36. Icebox fan shorted out and shorted DC circuit on control board. Unit needs new control and new icebox fan; rqstng P&A on 1 W10846539 (evaporator fan blade) and 1 WPW10675033 (cntrl-elec)
Near Visalia, CA 93291
Enrique
Job Details:
12/06/2019
DRYER AMANA NED4655EW1
Installed new latch . Retested it . All functions tested normal .
Near Visalia, CA 93292
Enrique
Job Details:
12/06/2019
WASHER MAYTAG MHW5630HC0
Installed new drawer . Retested it . All functions tested normal . No leaks at time of service .
Near Hanford, CA 93230
Enrique
Job Details:
12/06/2019
WASHER MAYTAG MVWB855DC2
"Inspected Maytag washer . Customer concerns , displaying f5e3 error code , lid latch fault . Installed new latch . Performed calibration . All functions tested normal . "