Near Los Angeles, CA 91311
Danny
Job Details: 03/18/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 No ice no water Found faulty door harness Replaced door and reinstall unit No floor or cabinet damage Level doors and clean with ss cleaner Water is now working and dispensing properly
Near Apple Valley, CA 92308
Cesar
Job Details: 03/18/2020
REFRIGERATOR KITCHENAID KFIV29PCMS00 Fresh food evaporator frozen over again contacted tech line file # 7727383804 instructed to make sure cover has All 4 screws drain pan sits flat and and change defrost to 8 hr defrost cycle. Drain pan has a big bow on it cover does have 4 screws customer said 5hey are going to replace unit. All that was done today was defrost fresh food evap
Near Los Angeles, CA 91343
Raymond
Job Details: 03/18/2020
WASHER WHIRLPOOL WTW7300DW0 Replaced console and control. Tested unit. Unit functions as designed.
Near Oxnard, CA 93035
Joe
Job Details: 03/18/2020
DRYER WHIRLPOOL WGD4950HW0 Units heating coils were defective causing unit to not dry clothes in one load. Replaced heating coils unit is now functioning as designed. Job complete.
Near Camarillo, CA 93010
Joe
Job Details: 03/18/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Units diffuser was stuck open causing it to freeze the food in the refrigerator. Replaced diffuser unit is now functioning as designed. Job complete.
Near Agoura Hills, CA 91301
Joe
Job Details: 03/18/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit was not washing dishes due to spray arms being plugged. After unplugging spray arms unit began to function as designed. Job complete.
Near Thousand Oaks, CA 91360
Aaron
Job Details: 03/18/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "F2 e1 , f4 e3 , the F 2 code is a shorted key pad and the other code is a bad connection tith the wash motor , checked ok , unit needs main board and touch control, ordered parts ; ordrng 1 W10898167 (wire) and 1 W11192369 (console) and 1 W11305296 (cntrl-elec)"
Near Bakersfield, CA 93309
Jim
Job Details: 03/18/2020
WASHER MAYTAG MVWB865GW0 "Replaced drum, clutch and slider. Unit tested ok"
Near Los Angeles, CA 91344
Randy
Job Details: 03/18/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM02 I inspected the fridge while he did. Found last sealed system job has restriction welds are not to wp standard unit had overheated due to restriction and leaked water on the floor as well. Needs new system repair scheduled for Thursday; ordrng 1 W10858281 (evaporator) and 1 W11125124 (compressor) and 1 WPW10143759 (dryer)
Near Modesto, CA 95356
Cruz
Job Details: 03/18/2020
RANGE WHIRLPOOL RS610PXGW1 "Fixed- installed new part (cntrl elec), tested unit in a bake cycle it heated fine, no codes, cx ok repair."
Near Claremont, CA 91711
Tyler
Job Details: 03/18/2020
OVEN KITCHENAID KOSC504ESS01 Customer stated that the door fell off and broke the outer glass. Orderinf skin in stock.; ordrng 1 W10801071 (Door skin)
Near Los Angeles, CA 91364
Danny
Job Details: 03/18/2020
REFIRGERATOR WHIRLPOOL WRX735SDHZ Not making ice Found faulty ice maker Need to order parts and rs call ; ordrng 1 WPW10300024 (icemaker)
Near Los Angeles, CA 91367
Danny
Job Details: 03/18/2020
COOKTOP KITCHENAID KGCU467VSS01 Burners keep clicking and flames not even Found faulty burners and igniter Need to order parts and rs call ; ordrng 2 W10833887 (surface igniter)s and 2 W11106799 (burnr-head)s and 2 WPW10256034 (cap-burner)s
Near Fresno, CA 93725
Timothy
Job Details: 03/18/2020
WASHER WHIRLPOOL WTW8500DC Installed valve. Purged lines. Tested unit. Unit operating as designed.
Near Squaw Valley, CA 93675
Timothy
Job Details: 03/18/2020
WASHER MAYTAG MVWB865GW0 "Checked for faults and ran a service test. Unit has no faults and passed the service test. Found coins in the basket and socks and miscellaneous items under the washer. Removed these, filled unit with water and ran an agitate cycle. Unit sounds good. Informed customer of what I found and that I can only make one customer instruct claim. Instructed customer eto keep items like coins out of the basket and to check regularly for items under the tub since this can damage the unit."
Near Los Angeles, CA 91324
Danny
Job Details: 03/18/2020
REFRIGERATOR KITCHEN AID KSSC48FJB00 Unit is not cooling Found faulty bi metal Replaced bimetal and unit won’t go into a defrost getting power to the heat but no heat ; used 1 WPW10225581 (BIMETL-DEF) from stock
Near Oxnard, CA 93033
Joe
Job Details: 03/18/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV01 Unit is not sealing correctly causing freezer section to freeze up do to a breached gasket. Ordering gasket.; ordrng 1 WPW10436253 (gasket-fip)
Near Merced, CA 95348
Kenneth
Job Details: 03/18/2020
WASHER AMANA NTW4516FW3 Found unit full of water. Not draining. Unplugged and checked out outlet. Found no power. Checked breaker and found breaker not tripped. Flipped breaker and reflipped it back on still no power. Informed customer to get out an electrician.
Near Merced, CA 95348
Kenneth
Job Details: 03/18/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed ice maker and tested unit. Unit is now working properly. Customer approve function at this time
Near Westlake Village, CA 91361
Joe
Job Details: 03/18/2020
OVEN KITCHENAID KODE507EWH04 Unit is not powering lights consistently causing unit to flicker lights. Ordering parts.; ordrng 1 W10916777 (swtch-memb) and 1 W11179310 (cntrl-elec)
Near Bakersfield, CA 93304
Jim
Job Details: 03/18/2020
REFRIGERATOR AMANA ART318FFDB03 Bad compressor. No heat build up on the high side. ; ordrng 1 W11085365 (cntrl-elec) and 1 W11092625 (compressor)
Near Bakersfield, CA 93311
Jim
Job Details: 03/18/2020
REFRIGERATOR KITCHEN AID KRFF302ESS01 Faulty filter head; ordrng 1 W11346623 (FILTER HEAD)
Near Bakersfield, CA 93312
Jim
Job Details: 03/18/2020
OVEN WHIRLPOOL WOD93EC7AS05 Broken outer glass
Near Bakersfield, CA 93314
Jim
Job Details: 03/18/2020
REFRIGERATOR KITCHENAID KRSC500ESS00 Leak in the fresh food section; ordrng 1 W10779331 (compressor) and 1 WP2188822 (evaporator)
Near Glendora, CA 91741
Andy
Job Details: 03/18/2020
COOK TOP KITCHENAID KECC667BSS02 "Not heating, replaced control and tested unit working properly"
Near Modesto, CA 95350
Cruz
Job Details: 03/18/2020
DRYER MAYTAG MEDB800VQ0 "Needs more work- cx is requesting a Saturday appointment- unit makes a loud screeching sound during cycles, will use dryer repair kit on next visit, unit is not connected to a outlet, look at pics. ; schdld next appmnt for 3/20 FRI !"
Near Waterford, CA 95386
Cruz
Job Details: 03/18/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Needs more work- s- code freezer door, ice maker, valve- cx claims unit is not producing any ice consistently takes 3 days for a fulll bin, freezer gasket falling apart causing Condensation, water dripping from inlet valve onto top shelf, ordered freezer door."
Near Waterford, CA 95386
Cruz
Job Details: 03/18/2020
WASHER MAYTAG MHW3505FW0 "Needs more work- dispenser hose broke off when removing from housing, look at pictures, need order housing for unit. Thursday appointment ; ordrng 1 W10575334 (disp.drawer assy)"
Near Winton, CA 95388
Cruz
Job Details: 03/18/2020
WASHER MAYTAG MVWC565FW0 "Needs more work- found agitator to be stripped at shaft, found teeth on hub drive to be worn out from normal wear, found left side end cap to be broken off console is very lose due to broken end cap. Ordering parts for unit. ; ordrng 2 W10528947 (drive hub kit)s and 1 W11161960 (agitator) and 1 WPW10193824 (endcap)"
Near South Pasadena, CA 91030
Francisco
Job Details: 03/18/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Removed and replaced compressor,evap,and drier. Pulled vacuum unit held vacuum. Recharged up to 4.23 oz of r134 a asked cx to monitor temp and report any issues. Unit showed good amp draw,heat signature and pressures."
Near Merced, CA 95341
Kenneth
Job Details: 03/18/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Found unit not cooling in fridge section. Clogged damper and air return with ice. Orsering cold control informed customer unit needs to be unplugged for at least 24 hours. Reacheduled customer for Thuraday 3-19-20; ordrng 1 WPW10583800 (Cold control)
Near Los Angeles, CA 91326
Randy
Job Details: 03/18/2020
REFRIGERATOR KITCHENAID KBSD602ESS01 Found unit doesn’t close properly per cx. All other ops normaL. Said gasket should be harder . Found working great. That is how gasket works. Cx wants it to stick Better. Unit is working as designed referred to manufacturer.. Job complete.
Near Merced, CA 95340
Kenneth
Job Details: 03/18/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Check thermistor resistance. Data log. Recommend more product. At least 50% fullSR#7727393097 ; schdld next appmnt for 3/18 WED !
Near Lompoc, CA 93436
James
Job Details: 03/18/2020
RANGE KITCHENAID KSGG700ESS1 "Found unit with f1e1 error code. Communication lost with main control. ; ordrng 1 W11034208 (cntrl-elec)"
Near Los Angeles, CA 90042
John
Job Details: 03/18/2020
WASHER WHIRLPOOL MVWC565FW1 The drive motor will not engage unless I spin it with my hand. Ordering a motor and a capacitor.; ordrng 1 W10677723 (motor-drve) and 1 W10866250 (capacitor)
Near Los Angeles, CA 90041
John
Job Details: 03/18/2020
RANGE KITCHENAID KEBS179BWH00 Thermal fuse keeps blowing out. The blower motor is working. Needs a new fuse and possibly a new motor. The customer tells me the fuse blows during cook only.she doesn’t use self clean.; ordrng 1 W10436434 (fuse-thrml) and 1 WPW10260254 (blower)
Near Los Angeles, CA 90041
John
Job Details: 03/18/2020
WASHER WHIRLPOOL WFW6620HW0 Check the water hose going from the dispenser into the tub. It is clear. Spoke to whirlpool tech line. They suggested to make sure the washer was level and if it is replace both water valves and the hoses coming from the water.; ordrng 1 W10920133 (hose) and 1 W10920135 (hose) and 1 W11036928 (valve) and 1 W11036930 (valve)
Near Fontana, CA 92336
Kevin
Job Details: 03/18/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Unit turning off intermittently and customer has to unplug unit to get unit to turn back on. Failed main control. Removed and replaced control. All tests good.
Near Fresno, CA 93703
Jonathan
Job Details: 03/18/2020
WASHER WHIRLPOOL WTW7500GC0 Found hose spilt replaced unable to test not hooked up; used 1 W10802689 (HOSE) from stock
Near Glendale, CA 91206
John
Job Details: 03/18/2020
M/W OTR WHIRLPOOL WML55011HS0 Event in the light work upon arrival. Lotta sticky grease inside and possibly a failure of a control. Ordering the part; ordrng 1 W11206165 (panl-cntrl)
Near Fresno, CA 93727
Jonathan
Job Details: 03/18/2020
WASHER MAYTAG MVWC465HW2 Found loose wire to actuator reinstalled tested working to spec
Near Merced, CA 95340
Kenneth
Job Details: 03/18/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Iced over fridge evap. Pre-ID fan was improper. Ordering new evap fan harness. Rescheduled customer for friday 3-20-20; ordrng 1 W11087438 (Evap harness) and 1 W11188493 (Cover)
Near Kerman, CA 93630
Irvin
Job Details: 03/18/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "The concern is the upper dish rack movement. Checked the operation of the unit, all is good. adjuster. All ops and functions normal."
Near Merced, CA 95341
Kenneth
Job Details: 03/18/2020
VENT HOOD KITCHEN AID KVWB606DSS1 Found blower turning on but rumbling. Not moving around air. Ordering new blower. Did not reschedule due to availability ; ordrng 1 W11106377 (Blower)
Near Newman, CA 95360
Kenneth
Job Details: 03/18/2020
WASHER MAYTAG MVWB865GW0 Found unit with a faulty water valve. Not turning on to fill unit. Unit will need housing. Failed to bring housing with.
Near Newman, CA 95360
Kenneth
Job Details: 03/18/2020
WASHER WHIRLPOOL MEDC465HW0 Dryer making loud noise. Roller broken. Ordering dryer repair kit. Rescheduled customer for wednesday 3-18-20 ; ordrng 1 4392065 (Roller)
Near Delhi, CA 95315
Cruz
Job Details: 03/18/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Need more work - defrost issue in fc, found evap cover and coils to be frozen over with hard ice, fan not running due to frozen evap. Ordering parts for unit. ; ordrng 1 WP2315539 (motor-evap) and 1 WPW10384183 (thermistor)"
Near Fresno, CA 93722
Irvin
Job Details: 03/18/2020
WASHER AMANA NTW4516FW3 "Cx says the washer is moving excessively. No error codes in the unit. Ran all components, passed. CX INSTRUCTED on sounds and functions of features. All ops normal."
Near Los Banos, CA 93635
Kenneth
Job Details: 03/18/2020
M/W OTR WHIRLPOOL WMH31017HB3 Found unit heating for the first few minutes then would stop heating. Found vent fan not opening flap causing mag to over heat. Properly got unit to vent and tested unit. Unit is now working properly. Customer approves function at this time
Near Pasadena, CA 91104
Francisco
Job Details: 03/18/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Removed and replaced dispenser tested ops unit now working as intended.
Near Paso Robles, CA 93446
Tom
Job Details: 03/18/2020
DRYER AMANA NGD5800HW0 "Upon arrival, unit not responding. No response from UI, can not enter diagnostics, power to Control Board good, order UI and Main Control Board./Control Board - (W11417009)User Interface - (W11378950); ordrng 1 W11378950 (CNTRL-ELEC) and 1 W11417009 (CNTRL-ELEC)"
Near West Covina, CA 91791
Andy
Job Details: 03/18/2020
DISHWASHER KITCHENAID KDTE204GPS0 Needs rack clips; ordrng 1 W10919676 (clip) and 1 WPW10082853 (pivot-tine)
Near Glendora, CA 91740
Andy
Job Details: 03/18/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Needs door; ordrng 1 LW10918659 (dor-fip)
Near Glendora, CA 91740
Andy
Job Details: 03/18/2020
DRYER WHIRLPOOL WGD5000DW3 "Needs drum, drum has a dent and scratch part #W10899578 customer declined repair customer is going to contact store for the exchange unit per customer ; ordrng 1 W10899578 (drum)"
Near Rialto, CA 92376
Kevin
Job Details: 03/18/2020
WASHER WHIRLPOOL WFW560CHW0 Customer stated that the unit will not finish spin cycle. I ran diagnostic cycle. All tests good. I verified proper draining. Drain system tests normal. Instruct customer on off balance loads. All tests good.
Near Riverside, CA 92505
Kevin
Job Details: 03/18/2020
DRYER WHIRLPOOL WGD8000DW1 Unit not heating. I found open thermal fuse causing issue. Removed and replaced thermal fuse. Tested unit. All tests good.
Near Pasadena, CA 91101
Francisco
Job Details: 03/18/2020
RANGE AMANA ACR4303MFS3 Cx stated unit takes long to boil water and performance issues. Ordering parts to complete repair. Please reschedule upon parts arrival.; ordrng 2 W11371990 (BURNER COILS)s
Near Los Angeles, CA 91324
Randy
Job Details: 03/18/2020
REFRIGERATOR WHIRLPOOL KRFF507HPS00 Concern makes a loud noise and also leaks water from dispenser area. Found melted ice. Indicating not cooling enough in the fridge section ice maker makes ice but melts. Found fan noisy damper door sounds like it won’t stop opening and closing. ; ordrng 1 W10836794 (separator) and 1 W11224591 (motor-evap) and 1 WPW10479155 (control)
Near Gustine, CA 95322
Kenneth
Job Details: 03/18/2020
WASHER WHIRLPOOL MVWB765FW3 Found unit making knocking noise during counter clockwise agitate. Ordering gearcase. OFB weak suspension. Ordering new suspension rods. Rescheduled customer for wednesday 3-18-20; ordrng 1 W11393685 (Gearcase)
Near Ceres, CA 95307
Cruz
Job Details: 03/18/2020
DRYER WHIRLPOOL WED6620HC1 "Fixed for fcc- found lights and buttons on panel cntrl not working, i then removed bad panel cntrl and installed new panel cntrl test unit in a high heat cycle it heated, lights and buttons are working as designed, cx ok repair. "
Near Bakersfield, CA 93308
Patrick
Job Details: 03/18/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Leds are flashing. Needs control and leds ; ordrng 1 W11205083 (module) and 1 W11224256 (cntrl-elec)
Near Baldwin Park, CA 91706
Andy
Job Details: 03/18/2020
WASHER WHIRLPOOL WFW560CHW0 Bad UI reroute for part.; ordrng 1 W11325580 (cntrl-elec)
Near Los Angeles, CA 91316
Randy
Job Details: 03/18/2020
WASHER MAYTAG MVWC565FW1 F0E2 error code. Over suds condition detected. Ran diagnostic found too much soap being used. Control wouldn’t select options too. Replaced control now working as deigned. Cx uses more than one cup of soap for her laundry. Advised obersuds condition here. Took picture. Cx now aware but approves job will run clean washer with afresh to clean washer. Job complete
Near Los Angeles, CA 91401
Randy
Job Details: 03/18/2020
REFRIGERATOR WHIRLPOOL MFF2258VEW0 Gasket was sealed but door was left open causing ice build up. Removed excess. Now working as designed job complete.
Near Apple Valley, CA 92308
Cesar
Job Details: 03/18/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 Replaced failed components. recharged system all checked good at this time
Near Vandenberg Air Force Base, CA 93437
James
Job Details: 03/18/2020
DRYER AMANA NED4655EW1 Found u it operational and heating. Tested multiple settings and found sensor bar not grounded. Reestablished ground. Unit working as intended.
Near Santa Maria, CA 93454
James
Job Details: 03/18/2020
WASHER AMANA NTW4516FW3 Found unit with minor vibration. Replaced suspension and calibrated unit. Unit is in mobile home on raised flooring also leading to vibration. Unit is now working as intended.
Near Porterville, CA 93257
Michael
Job Details: 03/18/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Cx states sometimes the interior lights in fc and rc will flicker or not come on at all.Rebooted unit and lights are still not turning on in freezer rc light are flickering.Replaced freezer light WPW10515058 and now both compartments are flickering. Replaced rc light module WPW10515057Both compartments now light up as designed XX is happy job complete
Near Firebaugh, CA 93622
Irvin
Job Details: 03/18/2020
REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Dim lights ice maker fell into ice bucket. The inlet valve is leaking into the ice maker, and bucket. This caused the IM, to fall into the bucket. The bucket is full with a single ice slab. The solenoid for crushed/cubed is not working. ; ordrng 1 WP2152713 (solenoid) and 1 WPW10179146 (valve-inlt) and 1 WPW10300022 (icemaker) and 1 WPW10515057 (light) and 1 WPW10515058 (light)"
Near Porterville, CA 93257
Michael
Job Details: 03/18/2020
WASHER WHIRLPOOL WTW5000DW2 Removed and replaced gearcase W11035751Rebooted unit and ran unit through auto service cycle. Unit fills agitates drains and spins as designed. All ops are normal cox is happy job complete
Near Fresno, CA 93726
Irvin
Job Details: 03/18/2020
MICOWAVE WHIRLPOOL WMH31017HB3 The microwave door is peeling off need to be replaced. Ordering door. ; ordrng 1 W11247223 (door/mw)
Near Porterville, CA 93257
Michael
Job Details: 03/18/2020
DRYER MAYTAG MGDX700XL1 States unit makes a screeching noise when spinning. Also states on normal dryer run cycle read out display will read 40 min then drop to 20 min before shutting off half way rough the dryer cycle.Dryer vent appears to exit into the roof of the home. Not accessible for tech.Started timed dry and can hear bad rollers needs drive kit . Removed and replaced drive assembly and adjuster. Used shop vac to clear all built up lint. Advised cx he needs to have dryer vent serviced as it has backed up lint. All ops are now as designed and unit tumbles quietly. job complete
Near Strathmore, CA 93267
Michael
Job Details: 03/18/2020
WASHER MAYTAG MVWC565FW "Cx states unit is leaving her clothing wet at the end of the cycle not washing properly.Tech found user is using unapproved soap took quick picFound hot and cold water valves both feed off cold water supply took quick picFound power cord plugged into extension cored advised cx needs dedicated circuit for unit and to supply hot waterFound off bal, long drain faults. Cleared faults ran manual hot and cold and have proper flow.Ran unit through auto service test and filled, agitated and drained and spins as designed. Stand pipe is backing up and just dumps into the raid took quick picUnit passed auto service test as designed advised cx about insufficient working envoirment. Job complete. Will report findings to trade partners"
Near Los Angeles, CA 91606
John
Job Details: 03/18/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "The refrigerator is not cooling all the time, replacing the main control. The drawer for the pantry will not close properly. Replacing the door tracks. Have to order; ordrng 1 W10499289 (slide) and 1 W10499294 (slide) and 1 W10811364 (cntrl-elec)"
Near Rancho Cucamonga, CA 91737
Tyler
Job Details: 03/18/2020
COOKTOP KITCHENAID KGCC766RSS01 Customer stated that the unit will not come on. Removed and replaced switch. Tested all works good at this time.
Near Fontana, CA 92336
Kevin
Job Details: 03/18/2020
WASHER WHIRLPOOL WTW5000DW1 Customer stated the unit is stopping before spin cycle. I checked error codes and found long drain code. I also found belt slipping. Ordering pump and belt. ; ordrng 1 W10876600 (drain pump) and 1 WPW10006384 (drive belt)
Near Fontana, CA 92335
Kevin
Job Details: 03/18/2020
DRYER AMANA NGD4655EW2 "Unit not spinning. I found that the motor has locked up and drum seal had fallen off causing damage to drum assy. Unit needs motor, drum and blower wheel. Ordering parts allow 1 hr on return. ; ordrng 1 279827 (motor!dryer) and 1 W10899578 (drum) and 1 WP694089 (wheel)"
Near Rialto, CA 92377
Tyler
Job Details: 03/18/2020
WASHER MAYTAG MVWC565FW0 Customer stated the pump is not working. Found sock stuck under basket. Agitator will not come off need to break off. Removed and replaced agitator and gear case and pump.
Near Riverside, CA 92503
Kevin
Job Details: 03/18/2020
REFRIGERATOR KITCHENAID KSF26C7XYY04 Unit not cooling in both compartments. I found compressor running dry and unit has lost all Freon. Unit needs RC evaporator and compressor; 1 WPW10466675 (compressor) and 1 WPW10643261 (evaporator)
Near Riverside, CA 92504
Kevin
Job Details: 03/18/2020
DISHWASHER KITCHENAID KDTM354DSS5 Unit not powering up. I found that the user interface connector was disconnected from main control. I reconnected connector. Tested unit. All tests good.
Near Burbank, CA 91505
John
Job Details: 03/18/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "The light field inside the refrigerator. Replace the entire light module, the lights tested good. Also, a drawer is Binding up it appears to be damaged and needs to be replaced.; ordrng 1 W10345310 (shelf-glas) and 1 W10346890 (slide) and 1 W10346891 (slide)"
Near Riverside, CA 92508
Kevin
Job Details: 03/18/2020
WASHER WHIRLPOOL MVWB955FW I found shorted main control not sending voltage to lid lock. Gearcase has leaked water and oil onto motor which shorted main control. Unit needs overhaul to fix. I can’t even get to model number sticker unless new board is installed. Customer declined repair.
Near Denair, CA 95316
Cruz
Job Details: 03/18/2020
WASHER WHIRLPOOL WTW5000DW1 "Cntrl elec did not come in, spoke with cx"
Near Paso Robles, CA 93446
Tom
Job Details: 03/18/2020
WASHER MAYTAG MVWB865GC0 "Entered diagnostics, found error codes F5E3, F0E2, F0E5, F0E3. Cleared error codes, unit unable to lock lid. Replace Lid Lock./Installed Lid Lock, entered diagnostics, cleared error code, all components functional. Water valves good, Lid Lock good, Agitate good, Drain good, Spin good. Ran Recalibration Cycle, check okay. No damage to unit or home from tech, job complete."
Near Fresno, CA 93711
Irvin
Job Details: 03/18/2020
DRYER WHIRLPOOL WED7500GC0 F2/E1- stuck key. The control is not responsive. The dryer is having drying issues. ; ordrng 1 W11124268 (console) and 1 W11124284 (cntrl-elec)
Near Fresno, CA 93711
Irvin
Job Details: 03/18/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 POWER OUTAGE THE BLOCK. ; schdld next appmnt for 3/17 TUE !
Near Bakersfield, CA 93309
Patrick
Job Details: 03/18/2020
DRYER WHIRLPOOL WGD5000DW1 The timer shaft snapped due to siezed timer. Removed and replaced timer. Tested unit. All ops checked good
Near Los Angeles, CA 91316
Randy
Job Details: 03/18/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Frost buildin freezer not allowing fridge to cool properly. Same issue as before Found frosting coming from door door is not sealing properly. Needs door ; rqstng P&A on 1 LW11038917 (dor-fip) and 1 W11098702 (door-ice)
Near Thousand Oaks, CA 91362
Aaron
Job Details: 03/18/2020
WASHER MAYTAG MVWB835DW4 Unit not cleaning good lotta residue in the air unit customer admitted to using way too much so going to loan number two of soap which is free and clear which causes a lot of soap suds which will trap a lot of the debris like Lenty debris then will rinse on colored clothes and cause streaks in their clothes by the customer use way less soap after replacing the water valve tested operations unit is working as designed now
Near Los Angeles, CA 91402
Raymond
Job Details: 03/18/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Upon arrival ice droplets are forming in FC . Found gaps in cabinet. Used adheasive to seal cabinet. Tested, unit functions as designed.; used 1 WP482338 (ADHESIVE) from stock"
Near Los Angeles, CA 91331
Raymond
Job Details: 03/18/2020
DRYER MAYTAG MGDC215EW2 "Upon arrival timer shaft broken. Replaced timer and tested, unit functions as designed."
Near Exeter, CA 93221
Michael
Job Details: 03/18/2020
REFRIGERATOR KITCHEN AID KBSD612ESS01 Each demo digit needs its own activation from the user. All ops are as designedNo functional failures to report job complete
Near Rancho Cucamonga, CA 91737
Tyler
Job Details: 03/18/2020
DRYER MAYTAG MEDC215EW Customer stated that the timer is not advancing and the temp switch is always on high.; ordrng 1 WPW10185982 (Timer) and 1 WP3399639 (Switch)
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 03/18/2020
DISHWASHER KITCHENAID KDFE104HPS0 Customer stated that the unit shuts off mid cycle. Ran diagnostics unit ahut off during teate. Orsering console and electronic control not in stock.; ordrng 1 W11305303 (Elec cntrl) and 1 W11229587 (Console)
Near McFarland, CA 93250
Michael
Job Details: 03/18/2020
WASHER AMANA NTW4516FW3 "Cx states her unit will vibrate and move during spin mode. Does not feel it is right and wants inspectedTech found jeans and towels mixed in with loaded laundry prior to tech arrival. Showed cx proper loading of clothing and to separate towels and jeans from normal wash cycles.No faults stored in control.spun tub by hand and all is good.Verified manual hot and cold have proper flow.Ran unit through auto service test and unit fills, agitates, drains, and spins as designed.No functional failures to report.All operations are as designed with no issues. Job complete"
Near Perris, CA 92571
Kevin
Job Details: 03/18/2020
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Unit not cooling. Found evaporator fan motor not running. Voltage to fan but no fan response. Removed and replaced fan motor. Tested unit. All tests good.
Near Bakersfield, CA 93312
Alejandro
Job Details: 03/18/2020
REFRIGERATOR KENMORE 795.72483.411 "Found the unit not cooling normal in refrigerator,need parts, ebr786434414 cntrl, mee62805106 heater and eau64824402 motor evaporator "
Near Los Angeles, CA 91326
Danny
Job Details: 03/18/2020
OVEN KITCHENAID KODE500ESS03 Unit is not working properly F9e0 error code This error code means unit is not wired properly Advised client to have installers back to fix wiring issue Not proper power supply to the unit
Near Bakersfield, CA 93314
Jim
Job Details: 03/18/2020
WALL OVEN KITCHENAID KODE500ESS02 Replaced upper and lower blower motor. Unit tested ok
Near Fresno, CA 93711
Irvin
Job Details: 03/18/2020
DISHWASHER WHIRLPOOL WDF560SAFB Cx says the washer is not washing. Found will fill but the float is not see8ng water level. Replaced float assembly. Unit passed test mode. All ops normal.